Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Emergency Room-ER - Tower
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 3
Work Schedule: 12 Hr (7:00:00 PM - 7:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Mental Health Associate 1 utilizes basic principles of the biological and behavioral sciences in provision of care and safety of patients. The Mental Health Associate 1 functions as an adjunctive member of the team, accountable to and practicing under the direct supervision of a Registered Nurse or Licensed Teacher. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Bachelor's degree, preferred in behavioral sciences or a related field.
Preferred Job Qualifications:
•One or more years of related experience.
•Substance abuse certification.
•For Rush Day School position, Illinois substitute teaching license.
Physical Demands:
•Requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
•Requires lifting or carrying objects 35-40 lbs.
•Lifting and positioning patients, some of whom may exceed 300 lbs.
Competencies:
•Department specific competencies apply.
Responsibilities:
1.1 Cares for patients based upon unit and/or program needs, patient status.
1.2 Initiates and maintains effective communication with patients, their families, and all members of the health care team.
1.3. Contributes to patient care:
•Protects patients' rights and confidentiality.
•Implements interventions as outlined by the treatment team.
•Reports significant and emergent information concerning patients as well as events in the milieu to the RN.
•Documents pertinent data on appropriate patient care records.
•Accompanies patients to off-unit tests/procedures when necessary.
2.1. Maintains a safe environment. Ensures patient belongings are checked in per unit safety standards. Responds to emergency
situations.
2.2. Participates in scheduled patient groups on unit in recreational and "Activities of Daily Living" for children and adults.
2.3. Initiates approved unscheduled activities with individuals and groups of patients.
2.4. Models a range of adaptive behaviors in a consistent manner.
2.5. Actively participates in staff meetings and treatment planning meetings.
2.6. Participates in the orientation of new staff.
2.7. Provides age-appropriate care.
3.1. Attends unit-based education in-services.
4.1. Other relevant duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: 1620 W Harrison St, Chicago, Illinois 60612
Hospital: Rush University Medical Center
Department: 9 Kellogg - Adult General Medicine Unit
Work Type: Full-Time - 36 Hours per week (0. 9 FTE)
Shift: Day Shift: 7:00 AM to 7:30 PM
Work Schedule: 12-Hour Shifts - Weekends Included
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $18.00 - $23.50 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Patient Care Technician (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skill. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•High school diploma or equivalent.
•Maintain current BLS certification.
•Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
•Successful completion of the institutional screening examination.
•Ability to solve simple problems.
•Excellent communication and customer service skills.
Preferred Job Qualifications:
•Prior clinical experience in an acute care setting.
Responsibilities:
1. Assists the RN in the delivery of patient care.
1.1 Reports to charge RN or designate for assignment of duties.
1.2 Maintains a safe patient environment.
1.3 Sets priority of duties based on needs of patient and unit, under the direction of the RN.
1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
1.5 Assists patients in activities of daily living.
1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
1.7 Performs routine procedures, treatments and specimen collections.
1.8 Demonstrates aseptic technique, when necessary.
1.9 Assists RN or physician with advanced procedures.
1.10 Assists the nurse in the management of uncomplicated tubes and drains.
1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
1.12 Demonstrates knowledge of age specific variables and growth and development.
1.13 Immediately reports changes in patient condition to the appropriate RN.
2. Transports patients and (other) items as needed.
2.1 Assists with admission, discharge, and transport of patients.
2.2 Transports laboratory specimens and patient belongings as required.
2.3 Obtains blood products, supplies and equipment as necessary.
3. Competently utilizes technology.
3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
3.2 Demonstrates proficiency in the use of EPIC.
3.3 Consistently documents in real time at the point of care.
3.4 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
4. Maintains a safe and orderly, well equipped environment.
4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routine.
4.2 Independently orders, organizes, and restocks according to unit specifications.
4.3 Replenishes patient room supplies.
4.4 Maintains emergency supplies.
5. Demonstrates a professional work style in interactions with internal and external customers.
5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
5.2 Negotiates break time and communicates departure and return time per unit protocol.
5.3 Demonstrates initiative and self-direction in work habits.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Oak Park Retail Pharmacy
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.
Required Job Qualifications:
• High School Diploma/GED required.
• Current State of Illinois Pharmacy Technician licensure required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• At least two years of experience in a customer service-oriented pharmacy environment or related field.
• Excellent data entry skills.
• Flexibility with work schedule.
• Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Excellent verbal communication skills.
• Dependable in attendance and job performance.
• Good organizational and time management skills
• Team player with a positive attitude and work ethic.
• Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
Preferred Qualification:
Physical Demands
• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.
Responsibilities:
• Recognizes and identifies various classes of drugs and their generic and trade names.
• Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, and pharmaceutical dose calculations.
• Familiar with abbreviation symbols and equivalents used in pharmacy communications.
• Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
• Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third-party billing. Prioritizes workload to maintain an efficient workflow.
• Recognizes various billing plan codes and which drugs are covered under these different plans.
• Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
• Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
• Remains alert to customer needs and provides prompt, courteous customer service.
• Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
• Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
• Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
• Maintains CE hours required to retain CPhT certification.
• Attends department meetings as scheduled.
• Performs other duties as assigned
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, IL
Business Unit: Rush Medical Center
Hospital: Rush Oak Park
Department: RUH Health Information Mgmt
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Represents Health Information Management and RUMC internal and external to the medical center, accurately following all applicable federal, state and local guidelines for the processing of patient information. Principally responsible for retrieving patient records/documents for user and maintaining the record in the order designated by the department and hospital. Maintains a demeanor and appearance appropriate for representation of RUMC. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Graduate.
• Medical terminology (must complete with a C or above grade within first 12 months of employment).
• Windows application experience, necessary.
• Interacts well with others.
• Advanced PC, math, spelling, and alphabetizing skills.
• Demonstrates attention to detail and accuracy.
• Proficient in computer use and software applications such as Word, Excel, Access, etc.
• Telephone, copier, and fax machine skills.
• Minimum typing skills of 15-20 wpm.
• Legible penmanship.
• Ability to concentrate on task at hand in open distracting environment.
Preferred Job Qualifications:
• Some college courses in accounting, healthcare or secretarial courses.
• Prior office, healthcare, or Health Information Management experience.
Physical Demands:
• Ability to move about areas of the medical center throughout the shift.
• Ability to transport charts, paper, records and items throughout the medical center.
• Ability to lift up to 50 lbs.
Responsibilities:
1.Processes requests for all records from all requestors with courtesy, patience, accuracy, and completeness. Ensures requestor is kept current on the status of the records requested, pulled, and/or copied.
2.Validates adequacy of written and telephone requests for copies or other information from the patient medical records.
3.Perform duties related to birth/death certificates.
4.Scans and performs quality review of images.
5.Maintains scanning equipment.
6.Utilizes several software applications to locate and reproduce electronic, paper, film or scanned medical records.
7.Manages all department off-shift inquiries independently.
8.Responds to pages from patient care areas for copying, and copies pertinent information from the patient medical records.
9.Enters abstracted data into system for reporting purposes.
10.Maintains productivity logs, reporting data to immediate supervisor as requested.
11.Collects patient charts throughout the medical center and ensures all records are retrieved daily.
12.Makes rounds' following a specific route and schedule to retrieve all inpatient, outpatient and ambulatory clinic patient records.
13.In emergency situations or as requested, releases patient information to other hospital emergency rooms or physicians in accordance with department policies and procedures.
14.Places single and multi-volume patient charts in universal order according to RUMC guidelines.
15.Print electronic transfer medical records.
16.Picks up and delivers mail.
17.Activate MyChart account requests.
18.Creates and affixes worksheets, barcode labels and color-coded number tags to charts according to RUMC guidelines.
19.Conducts follow-up with Release of Information to locate charts.
20.Issues medical record numbers according to RUMC guidelines.
21.Maintains patient chart location status in software programs with accuracy and completeness.
22.Maintains all equipment in proper working order, reporting all problems as soon as they are noticed.
23.Prudently uses supplies reporting shortages as identified.
24.Assists with copying, filing, mail backs, and other tasks requested.
25.Assist physicians courteously by pulling records and reports required for their attention.
26.Sort and deliver signed reports to Physician mail boxes and as directed.
27.Instruct physicians on use of dictation system.
28.Sort, identify, and file transcribed reports in proper location of record, regardless of record location.
29.Move documents from transcription application to EPIC.
30.Revises transcribed documents occasionally as instructed by manager.
31.Monitor reports requiring signature.
32.Update deficiency system for current status of physician documentation deficiencies.
33.Prepare invoices and other reports on record request status.
34.Quality Management Responsibilities: 98% prepping and scanning accuracy achieved within 3 months, 100% if paper documentation scanned within 24 hours of receipt, and 5 day turn-around for release of information.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Environmental Services
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 2
Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $16.20 - $21.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Responsible for daily cleaning and sanitizing of patient rooms and all other corresponding unit areas. Will follow prescribed departmental cleaning standards in conjunction with infection control and safety procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Job Responsibilities:
• Ability to understand and follow oral and written instructions.
• Good communication skills.
• Capable of operating cleaning equipment such as vacuums
• 3 months – 1 year of environmental services experience in a hospital organizations
• Follow oral and written instructions. Good communication.
Preferred Job Qualifications:
•High School Diploma or equivalent (GED)
Physical Demands:
• Capable of operating heavy cleaning equipment such as floor machines, wet/dry vacuums, scrubbers and burnishes, etc.
• Ability to operate heavy cleaning equipment, stand and walk 67-100% of working day.
• Ability to climb and kneel 34-66% of working day.
• Ability to carry/lift items 10-25lbs 11-33%, 20-50lbs 34-66%, 50-75lbs 1-10% of working day.
• Ability to bend, twist, reach, pull climb, push throughout daily work to complete assigned schedule.
Responsibilities:
• Sweeps, dust mops, and wet mops.
• Vacuums, spot cleans walls, cleans glass / ledges.
• Sanitizes patient room surfaces, sanitizes bathroom.
• Performs discharge cleaning of patient rooms.
• Cleans equipment and notifies the supervisor or lead person of equipment requiring repair. Reports safety hazards to supervisor or lead person.
• Collects trash from patient rooms, nurses stations, ancillary areas.
• Cleans and sanitizes ancillary areas/
• Assists in cleaning of emergency spills observed or reported.
• Performs any other tasks, which may be assigned by the supervisor or lead person.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Outpatient Transport Services
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (10:30:00 AM - 7:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $16.20 - $21.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Provides safe, timely and accurate transport service to non-ambulatory outpatients of the Medical Center. This position is responsible for greeting and responding to the needs of all patients and visitors by providing information, high quality customer service and support in a timely manner. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School graduate or GED.
• Excellent customer service and interpersonal communications skills.
• Strong organizational skills and multi-tasking skills.
• Good computer skills.
• Must be able to maintain a pleasant demeanor and professional appearance.
• Ability to set appropriate priorities in a dynamic environment.
• Must have the ability and skills needed to carry out the required data entry duties.
Preferred Job Qualifications:
• Proficient bi-lingual skills a plus.
• Ability to understand and apply knowledge of patient transport concepts, infection control practices, and proper body mechanics.
Physical Demands:
• Must be able to lift 50lbs. and walk.
Responsibilities:
1.Provides curbside transport service to patients and visitors. Greets all staff and visitors with a smile. Ensures the safe, timely and accurate transport of patients to their destination.
2.Ensures the comfort of the patient by being attentive, engaging in appropriate conversation involving the patient and making sure the proper equipment is available upon request.
3.Follows proper procedure when working with the Epic Tracking Dispatch system. Take's on the responsibility to call the dispatcher on the phone when the radio is not working. Notifies dispatcher of delays and cancellations. Clears calls immediately after transports are completed.
4.Assist in the upkeep of the lobby. Stores wheelchairs neatly in wheelchair room.
5.Maintain an awareness of what is going on in the Medical Center. Report all unusual occurrences and all security issues to Rush security.
6.Report building issues (such as damage to the facility) to Medical Center Engineering. Work together with staff and Lead Door Attendant to solve problems using teamwork with professional demeanor.
7.Alerts clinical staff immediately to any signs of patient distress or alerts management of equipment malfunction.
8.Proactive in the achievement of the departmental goals and objectives.
9.Key off and operate elevators as needed (in emergency situations only), work with hospital transport, medical staff, firemen, or disaster team to aid those in need. Restore order to the area once aid is no longer needed.
10.Makes and carries out independent decisions when dealing with ill or handicapped patients, doctor codes, fire codes, or disasters.
11.Utilizes proper body mechanics when lifting and transferring patients to and from wheelchairs.
12.Develops and promotes positive effective customer service relations with patients, patients family members, visitors and staff; ensures accurate and timely transport of patients and patient-related items.
13.Completes transport quickly and efficiency; immediately notifies dispatchers when assignments are initiated and completed.
14.Drives quality and continuously improves departmental performance through timely response to pages from dispatch, transport tracking and management staff.
15.Demonstrates proper phone, pager, and two-way radio handling; ensures proper functioning of communication equipment at all times.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Central Transportation
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 2
Work Schedule: 8 Hr (2:30:00 PM - 11:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $16.20 - $21.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Under the director of the Manager of Medical Imaging/Cardiology and with general supervision of the lead techs, transports patients to and from all areas of the hospital Will assists in transporting equipment, specimens and minor clerical duties as needed in a manner that exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Job Requirements:
Must obtain CPR certification within the first 90 days of hire.
Customer Service, Customer focus, and courteous bedside manner.
Excellent communications skills to work with patients, physicians and other hospital personnel.
Preferred Job Qualifications:
•High school graduate or G.E.D.
Abilities:
Physical ability to help lift 50 lbs. and greater. Ability to push and pull patients and transportation equipment up and down inclines. Have the stamina to spend 90% of the workday on their feet. The ability to read and have basic computer skills necessary to utilize the hospital EMR to perform job duties.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
1.Transports patients, and patient care equipment to designated areas throughout the hospital.
2.Use EPIC Transport module to accept and record job assignments.
3.Observes policies and procedures pertaining to safe bed operations, 02 equipment, stretchers, wheelchairs, lift devices and other patient care equipment.
4.Observes hospital policies regarding Isolation precautions and required PPE policies.
5.Ability to transport and treat patients with respect for their privacy and modesty.
6.Transfers patients to and from wheelchairs, bed and diagnostic equipment using safe and ergonomic maneuvers.
7.Physically move patients on an doff transport equipment. Assist the patient care units/department staff with transferring patients to and from beds to wheelchairs/stretchers.
8.Maintains a safe, secure and healthy work environment in accordance with the hospital policies and complying with the governing regulations.
9.Demonstrates behaviors necessary for age specific care and knowledge of decision-making process for all ages of population(s) served.
10.Obtains appropriate equipment to accomplish task with minimal disruption.
11.Deliver wheelchairs and stretchers that need repair to the designated area.
12.Ability to cope with and manage change.
13.Performs duties in accordance with HIPPA policies
14.Train new Transport techs on all aspects of the jobs: i.e. equipment, Patient tracking via phone, recording job assignments, body mechanics, elevator etiquette, etc.
15.To maintain self in appearance and attitude in a professional manner.
16.To function under pressure when interacting with patients, co-workers, etc. under difficult situations.
17.Transports blood products, surgical specimens, and/or other various supplies as needed throughout the hospital.
18.Alert Security Department when unusual occurrences are observed.
19.Performs related Duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Adult Hlth And Gerontology CON
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $40-60 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Clinical faculty in the Rush University College of Nursing work under the guidance and direction of the course director and the department Associate Chairperson or Chairperson. The educational activities of the clinical faculty member are course-specific. This is an unranked, part-time faculty position. Faculty members function in accordance with the mission, vision and values of Rush University Medical Center and the College of Nursing.
Other information:
Required Job Qualifications:
• A professional nurse with a minimum of a master's degree in nursing from an accredited school of nursing.
• Specialization at the graduate level specific to the clinical area where the clinical faculty member will teach may be required.
• Current RN licensure in the state of Illinois.
• Excellent clinical and communication skills.
Preferred Job Qualifications:
• Teaching experience.
Responsibilities:
1.Directs the learning of students in clinical, classroom, and online courses.
2.Plans student assignments as necessary.
3.Evaluates student performance consistent with the course objectives and evaluation criteria.
4.Attends meetings deemed necessary to facilitate the educational program(s) and course objectives.
5.Is knowledgeable about the objectives of the education program and the specific course(s) being taught.
6.Maintains required competencies as determined by Rush University Medical Center and the College of Nursing.
7.Clinical faculty members are appointed by the department Chairperson.
8.Appointments are renewed annually.
9.Compensation is negotiated quarterly based on course assignments.
10.Performance is reviewed regularly by the course director and department Associate Chairperson or Chairperson.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Hematology-Oncology
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Knowledge, Skills, and Abilities:
Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
19.Utilizes customer service skills to exceed the patient’s needs.
20.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Information Center
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (11:30:00 AM - 8:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $16.20 - $24.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Guest Relations Associate is responsible for providing a welcoming, high quality and supportive hospital service experience for patients, families, visitors and staff. The position is responsible for greeting and responding to the needs of these customers by providing information, high quality service and support in a timely manner. Individuals in this position are expected to behave in a positive and enthusiastic manner as they are often the first contact patients and visitors will have with Rush. In all interactions, the Guest Relations Associate will be mindful of the institutional values of innovation, collaboration, accountability, respect and excellence. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Diploma or equivalent.
• Two- three years of customer service related experience.
• Strong organizational skills and multi-tasking skills.
• Ability to set appropriate priorities in a dynamic environment.
• Excellent customer service skills and telephone etiquette.
• Collaborate and work well with employees at all levels.
• Communicate effectively and in a positive manner, both orally and in writing.
• Basic computer skills.
Preferred Job Qualifications:
• Some college classes.
• Bi-lingual skills.
Responsibilities:
• Initiate greetings and positive interaction with patients, visitors, and staff.
• Provide a welcoming impression and convey clear, precise information and directions in both face to face and telephone encounters.
• Approach all encounters with customers in a courteous, respectful, attentive and service oriented manner representing the professional image of ROPH and its mission, vision and values.
• Respect all customers' privacy, perspective, priorities, time and abilities.
• Exercise sound judgment and appropriate discretion in resolving guest services issues.
• Seek out current organizational information that impacts this job function and provide appropriate feedback to Guest Relations Associate Lead on information needs.
• Comply at all times with Guest Services policies and procedures to ensure high quality service delivery.
• Communicates patient arrivals to technical sections. Assists with support for effective patient flow.
• Ensure the work environment is clean, well organized, safe, and presents a professional and welcoming image to customers.
• Maintain a high standard of personal appearance and demeanor, which includes wearing proper attire and nametag when working.
• Collaborate with coworkers and manager on scheduling requirements, and be present at assigned workstations as scheduled.
• Support daily Same Day Surgery activities by:
• Checking in-patient and notifying SDS upon arrival.
Escorting patient to SDS.
• Documenting information of family members and distributing surgical brochure.
• Continuous rounding of family members to keep them updated on patients progress.
• Support daily Front Desk activities by:
• Promoting visitor pass system.
Coordinating transportation services for hospital including calling cabs for patients.
• Coordinating courier services at front desk.
• Providing daily assessment of patient wheelchair accessibility.
• Sorting and distributing patient mail
• Requirements may vary according to departmental needs.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Operating Room
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 4
Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)
Registered Nurse 1 Operating Room Department
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $37.50 - $57.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RN 1 is a beginning level nurse who utilizes a scientific and theoretical knowledge base along with policy and procedures, standards of care and protocols to guide practice. The RN 1 relies on the experience, judgment and support of others while developing knowledge in practice. The RN 1 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Qualifications:
Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) (New graduates must have acceptance into an accredited school of nursing within 6 months from date of hire,
4. Within 1 year from the date of hire, employee must be enrolled in a BSN program.
5. RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
6. Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Seeks out resources to assist in the management of new patient situations.
2.Uses evidence based guidelines (P&P, nursing standards of care, protocols and pathways) consistently.
3.Supports a hospital wide innovation to achieve positive outcomes.
4.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes
5.Treats patients and families with respect and a sensitivity for diverse viewpoints and cultures.
6.Maintains positive, professional relationships with all members of the healthcare team.
7.Works effectively with other professional nurses through mutual support and respect.
8.Demonstrates beginning collaboration skills to meet the needs of patients and families.
9.Utilizes beginning assessment skills to evaluate the physical and psychosocial needs of patient/family.
10.Uses scientific and theoretical knowledge to develop and implement the plan of care for assigned patients with support from experienced staff.
11.Recognizes a change in patient status and seeks appropriate resources to address concerns.
12.Uses medical devices safely and effectively in the delivery of patient care and seeks guidance when needed.
13.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
14.Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk and seeks guidance when needed.
15.Applies the teaching-learning process effectively to meet the learning needs of patients and families.
16.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.
17.Supports unit goals and change initiatives.
18.Demonstrates beginning delegation skills to meet the needs of patients.
19. Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: 1620 W Harrison St, Chicago, Illinois 60612
Hospital: Rush University Medical Center
Department: 5 Kellogg - Adult Observation Unit
Work Type: Part-Time - 24 Hours per week (0. 6 FTE)
Shift: Day Shift: 7:00 AM to 7:30 PM
Work Schedule: 12-Hour Shifts - Weekends Included
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $19.47 - $24.97 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Patient Care Technician II (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skills including but not limited to routine (daily) utilization of phlebotomy skills. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High school diploma or equivalent.
• Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
• Maintains current BLS certification.
• Successful completion of the institutional screening examination.
• Ability to solve simple problems.
• Excellent communication and customer service skills.
• Phlebotomy.
Preferred Job Qualifications:
• Prior clinical experience in an acute care setting.
Physical Demands:
• The ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Lifting or carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1. Assists the RN in the delivery of patient care.
1.1 Reports to charge RN or designate for assignment of duties.
1.2 Maintains a safe patient environment.
1.3 Sets priority of duties based on needs of patient and unit under the direction of the RN.
1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
1.5 Assists patients in activities of daily living.
1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
1.7 Performs routine procedures, treatments and specimen collections.
1.8 Demonstrates aseptic technique, when necessary.
1.9 Assists RN or physician with advanced procedures.
1.10 Assists the nurse in the management of uncomplicated tubes and drains.
1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
1.12 Demonstrates knowledge of age specific variables and growth and development. 1.13 Immediately reports changes in patient condition to the appropriate RN.
1.14 Performs phlebotomy routinely, as delegated; correctly labels and processes specimens for laboratory analysis.
2. Transports patients and (other) items as needed.
2.1 Assists with admission, discharge, and transport of patients.
2.2 Transports laboratory specimens and patient belongings as required.
2.3 Obtains blood products, supplies and equipment as necessary.
3. Competently utilizes technology.
3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
3.2 Demonstrates proficiency in the use of Epic...
3.3 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.3.4 Consistently documents in real time at the point of care.
4. Maintains a safe and orderly, well-equipped environment.
4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly according to guidelines and unit routine.
4.2 Independently orders, organizes, and restocks according to unit specifications.
4.3 Replenishes patient room supplies.
4.4 Maintains emergency supplies.
5. Demonstrates a professional work style in interactions with internal and external customers.
5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
5.2 Negotiates break time and communicates departure and return time per unit protocol.
5.3 Demonstrates a willingness to accept positive and negative feedback and changes behavior as indicated.
5.4 Demonstrates initiative and self-direction in work habits.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Emergency Room-ER - Tower
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 3
Work Schedule: 12 Hr (7:00:00 PM - 7:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Mental Health Associate 1 utilizes basic principles of the biological and behavioral sciences in provision of care and safety of patients. The Mental Health Associate 1 functions as an adjunctive member of the team, accountable to and practicing under the direct supervision of a Registered Nurse or Licensed Teacher. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Bachelor's degree, preferred in behavioral sciences or a related field.
Preferred Job Qualifications:
•One or more years of related experience.
•Substance abuse certification.
•For Rush Day School position, Illinois substitute teaching license.
Physical Demands:
•Requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
•Requires lifting or carrying objects 35-40 lbs.
•Lifting and positioning patients, some of whom may exceed 300 lbs.
Competencies:
•Department specific competencies apply.
Responsibilities:
1.1 Cares for patients based upon unit and/or program needs, patient status.
1.2 Initiates and maintains effective communication with patients, their families, and all members of the health care team.
1.3. Contributes to patient care:
•Protects patients' rights and confidentiality.
•Implements interventions as outlined by the treatment team.
•Reports significant and emergent information concerning patients as well as events in the milieu to the RN.
•Documents pertinent data on appropriate patient care records.
•Accompanies patients to off-unit tests/procedures when necessary.
2.1. Maintains a safe environment. Ensures patient belongings are checked in per unit safety standards. Responds to emergency
situations.
2.2. Participates in scheduled patient groups on unit in recreational and "Activities of Daily Living" for children and adults.
2.3. Initiates approved unscheduled activities with individuals and groups of patients.
2.4. Models a range of adaptive behaviors in a consistent manner.
2.5. Actively participates in staff meetings and treatment planning meetings.
2.6. Participates in the orientation of new staff.
2.7. Provides age-appropriate care.
3.1. Attends unit-based education in-services.
4.1. Other relevant duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: 1620 W Harrison St, Chicago, Illinois 60612
Hospital: Rush University Medical Center
Department: 9 Kellogg - Adult General Medicine Unit
Work Type: Full-Time - 36 Hours per week (0. 9 FTE)
Shift: Day Shift: 7:00 AM to 7:30 PM
Work Schedule: 12-Hour Shifts - Weekends Included
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $18.00 - $23.50 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Patient Care Technician (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skill. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•High school diploma or equivalent.
•Maintain current BLS certification.
•Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
•Successful completion of the institutional screening examination.
•Ability to solve simple problems.
•Excellent communication and customer service skills.
Preferred Job Qualifications:
•Prior clinical experience in an acute care setting.
Responsibilities:
1. Assists the RN in the delivery of patient care.
1.1 Reports to charge RN or designate for assignment of duties.
1.2 Maintains a safe patient environment.
1.3 Sets priority of duties based on needs of patient and unit, under the direction of the RN.
1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
1.5 Assists patients in activities of daily living.
1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
1.7 Performs routine procedures, treatments and specimen collections.
1.8 Demonstrates aseptic technique, when necessary.
1.9 Assists RN or physician with advanced procedures.
1.10 Assists the nurse in the management of uncomplicated tubes and drains.
1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
1.12 Demonstrates knowledge of age specific variables and growth and development.
1.13 Immediately reports changes in patient condition to the appropriate RN.
2. Transports patients and (other) items as needed.
2.1 Assists with admission, discharge, and transport of patients.
2.2 Transports laboratory specimens and patient belongings as required.
2.3 Obtains blood products, supplies and equipment as necessary.
3. Competently utilizes technology.
3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
3.2 Demonstrates proficiency in the use of EPIC.
3.3 Consistently documents in real time at the point of care.
3.4 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
4. Maintains a safe and orderly, well equipped environment.
4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routine.
4.2 Independently orders, organizes, and restocks according to unit specifications.
4.3 Replenishes patient room supplies.
4.4 Maintains emergency supplies.
5. Demonstrates a professional work style in interactions with internal and external customers.
5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
5.2 Negotiates break time and communicates departure and return time per unit protocol.
5.3 Demonstrates initiative and self-direction in work habits.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Oak Park Retail Pharmacy
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.
Required Job Qualifications:
• High School Diploma/GED required.
• Current State of Illinois Pharmacy Technician licensure required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• At least two years of experience in a customer service-oriented pharmacy environment or related field.
• Excellent data entry skills.
• Flexibility with work schedule.
• Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Excellent verbal communication skills.
• Dependable in attendance and job performance.
• Good organizational and time management skills
• Team player with a positive attitude and work ethic.
• Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
Preferred Qualification:
Physical Demands
• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.
Responsibilities:
• Recognizes and identifies various classes of drugs and their generic and trade names.
• Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, and pharmaceutical dose calculations.
• Familiar with abbreviation symbols and equivalents used in pharmacy communications.
• Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
• Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third-party billing. Prioritizes workload to maintain an efficient workflow.
• Recognizes various billing plan codes and which drugs are covered under these different plans.
• Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
• Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
• Remains alert to customer needs and provides prompt, courteous customer service.
• Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
• Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
• Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
• Maintains CE hours required to retain CPhT certification.
• Attends department meetings as scheduled.
• Performs other duties as assigned
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, IL
Business Unit: Rush Medical Center
Hospital: Rush Oak Park
Department: RUH Health Information Mgmt
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Represents Health Information Management and RUMC internal and external to the medical center, accurately following all applicable federal, state and local guidelines for the processing of patient information. Principally responsible for retrieving patient records/documents for user and maintaining the record in the order designated by the department and hospital. Maintains a demeanor and appearance appropriate for representation of RUMC. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Graduate.
• Medical terminology (must complete with a C or above grade within first 12 months of employment).
• Windows application experience, necessary.
• Interacts well with others.
• Advanced PC, math, spelling, and alphabetizing skills.
• Demonstrates attention to detail and accuracy.
• Proficient in computer use and software applications such as Word, Excel, Access, etc.
• Telephone, copier, and fax machine skills.
• Minimum typing skills of 15-20 wpm.
• Legible penmanship.
• Ability to concentrate on task at hand in open distracting environment.
Preferred Job Qualifications:
• Some college courses in accounting, healthcare or secretarial courses.
• Prior office, healthcare, or Health Information Management experience.
Physical Demands:
• Ability to move about areas of the medical center throughout the shift.
• Ability to transport charts, paper, records and items throughout the medical center.
• Ability to lift up to 50 lbs.
Responsibilities:
1.Processes requests for all records from all requestors with courtesy, patience, accuracy, and completeness. Ensures requestor is kept current on the status of the records requested, pulled, and/or copied.
2.Validates adequacy of written and telephone requests for copies or other information from the patient medical records.
3.Perform duties related to birth/death certificates.
4.Scans and performs quality review of images.
5.Maintains scanning equipment.
6.Utilizes several software applications to locate and reproduce electronic, paper, film or scanned medical records.
7.Manages all department off-shift inquiries independently.
8.Responds to pages from patient care areas for copying, and copies pertinent information from the patient medical records.
9.Enters abstracted data into system for reporting purposes.
10.Maintains productivity logs, reporting data to immediate supervisor as requested.
11.Collects patient charts throughout the medical center and ensures all records are retrieved daily.
12.Makes rounds' following a specific route and schedule to retrieve all inpatient, outpatient and ambulatory clinic patient records.
13.In emergency situations or as requested, releases patient information to other hospital emergency rooms or physicians in accordance with department policies and procedures.
14.Places single and multi-volume patient charts in universal order according to RUMC guidelines.
15.Print electronic transfer medical records.
16.Picks up and delivers mail.
17.Activate MyChart account requests.
18.Creates and affixes worksheets, barcode labels and color-coded number tags to charts according to RUMC guidelines.
19.Conducts follow-up with Release of Information to locate charts.
20.Issues medical record numbers according to RUMC guidelines.
21.Maintains patient chart location status in software programs with accuracy and completeness.
22.Maintains all equipment in proper working order, reporting all problems as soon as they are noticed.
23.Prudently uses supplies reporting shortages as identified.
24.Assists with copying, filing, mail backs, and other tasks requested.
25.Assist physicians courteously by pulling records and reports required for their attention.
26.Sort and deliver signed reports to Physician mail boxes and as directed.
27.Instruct physicians on use of dictation system.
28.Sort, identify, and file transcribed reports in proper location of record, regardless of record location.
29.Move documents from transcription application to EPIC.
30.Revises transcribed documents occasionally as instructed by manager.
31.Monitor reports requiring signature.
32.Update deficiency system for current status of physician documentation deficiencies.
33.Prepare invoices and other reports on record request status.
34.Quality Management Responsibilities: 98% prepping and scanning accuracy achieved within 3 months, 100% if paper documentation scanned within 24 hours of receipt, and 5 day turn-around for release of information.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Environmental Services
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 2
Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $16.20 - $21.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Responsible for daily cleaning and sanitizing of patient rooms and all other corresponding unit areas. Will follow prescribed departmental cleaning standards in conjunction with infection control and safety procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Job Responsibilities:
• Ability to understand and follow oral and written instructions.
• Good communication skills.
• Capable of operating cleaning equipment such as vacuums
• 3 months – 1 year of environmental services experience in a hospital organizations
• Follow oral and written instructions. Good communication.
Preferred Job Qualifications:
•High School Diploma or equivalent (GED)
Physical Demands:
• Capable of operating heavy cleaning equipment such as floor machines, wet/dry vacuums, scrubbers and burnishes, etc.
• Ability to operate heavy cleaning equipment, stand and walk 67-100% of working day.
• Ability to climb and kneel 34-66% of working day.
• Ability to carry/lift items 10-25lbs 11-33%, 20-50lbs 34-66%, 50-75lbs 1-10% of working day.
• Ability to bend, twist, reach, pull climb, push throughout daily work to complete assigned schedule.
Responsibilities:
• Sweeps, dust mops, and wet mops.
• Vacuums, spot cleans walls, cleans glass / ledges.
• Sanitizes patient room surfaces, sanitizes bathroom.
• Performs discharge cleaning of patient rooms.
• Cleans equipment and notifies the supervisor or lead person of equipment requiring repair. Reports safety hazards to supervisor or lead person.
• Collects trash from patient rooms, nurses stations, ancillary areas.
• Cleans and sanitizes ancillary areas/
• Assists in cleaning of emergency spills observed or reported.
• Performs any other tasks, which may be assigned by the supervisor or lead person.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Outpatient Transport Services
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (10:30:00 AM - 7:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $16.20 - $21.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Provides safe, timely and accurate transport service to non-ambulatory outpatients of the Medical Center. This position is responsible for greeting and responding to the needs of all patients and visitors by providing information, high quality customer service and support in a timely manner. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School graduate or GED.
• Excellent customer service and interpersonal communications skills.
• Strong organizational skills and multi-tasking skills.
• Good computer skills.
• Must be able to maintain a pleasant demeanor and professional appearance.
• Ability to set appropriate priorities in a dynamic environment.
• Must have the ability and skills needed to carry out the required data entry duties.
Preferred Job Qualifications:
• Proficient bi-lingual skills a plus.
• Ability to understand and apply knowledge of patient transport concepts, infection control practices, and proper body mechanics.
Physical Demands:
• Must be able to lift 50lbs. and walk.
Responsibilities:
1.Provides curbside transport service to patients and visitors. Greets all staff and visitors with a smile. Ensures the safe, timely and accurate transport of patients to their destination.
2.Ensures the comfort of the patient by being attentive, engaging in appropriate conversation involving the patient and making sure the proper equipment is available upon request.
3.Follows proper procedure when working with the Epic Tracking Dispatch system. Take's on the responsibility to call the dispatcher on the phone when the radio is not working. Notifies dispatcher of delays and cancellations. Clears calls immediately after transports are completed.
4.Assist in the upkeep of the lobby. Stores wheelchairs neatly in wheelchair room.
5.Maintain an awareness of what is going on in the Medical Center. Report all unusual occurrences and all security issues to Rush security.
6.Report building issues (such as damage to the facility) to Medical Center Engineering. Work together with staff and Lead Door Attendant to solve problems using teamwork with professional demeanor.
7.Alerts clinical staff immediately to any signs of patient distress or alerts management of equipment malfunction.
8.Proactive in the achievement of the departmental goals and objectives.
9.Key off and operate elevators as needed (in emergency situations only), work with hospital transport, medical staff, firemen, or disaster team to aid those in need. Restore order to the area once aid is no longer needed.
10.Makes and carries out independent decisions when dealing with ill or handicapped patients, doctor codes, fire codes, or disasters.
11.Utilizes proper body mechanics when lifting and transferring patients to and from wheelchairs.
12.Develops and promotes positive effective customer service relations with patients, patients family members, visitors and staff; ensures accurate and timely transport of patients and patient-related items.
13.Completes transport quickly and efficiency; immediately notifies dispatchers when assignments are initiated and completed.
14.Drives quality and continuously improves departmental performance through timely response to pages from dispatch, transport tracking and management staff.
15.Demonstrates proper phone, pager, and two-way radio handling; ensures proper functioning of communication equipment at all times.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Central Transportation
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 2
Work Schedule: 8 Hr (2:30:00 PM - 11:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $16.20 - $21.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Under the director of the Manager of Medical Imaging/Cardiology and with general supervision of the lead techs, transports patients to and from all areas of the hospital Will assists in transporting equipment, specimens and minor clerical duties as needed in a manner that exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Job Requirements:
Must obtain CPR certification within the first 90 days of hire.
Customer Service, Customer focus, and courteous bedside manner.
Excellent communications skills to work with patients, physicians and other hospital personnel.
Preferred Job Qualifications:
•High school graduate or G.E.D.
Abilities:
Physical ability to help lift 50 lbs. and greater. Ability to push and pull patients and transportation equipment up and down inclines. Have the stamina to spend 90% of the workday on their feet. The ability to read and have basic computer skills necessary to utilize the hospital EMR to perform job duties.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
1.Transports patients, and patient care equipment to designated areas throughout the hospital.
2.Use EPIC Transport module to accept and record job assignments.
3.Observes policies and procedures pertaining to safe bed operations, 02 equipment, stretchers, wheelchairs, lift devices and other patient care equipment.
4.Observes hospital policies regarding Isolation precautions and required PPE policies.
5.Ability to transport and treat patients with respect for their privacy and modesty.
6.Transfers patients to and from wheelchairs, bed and diagnostic equipment using safe and ergonomic maneuvers.
7.Physically move patients on an doff transport equipment. Assist the patient care units/department staff with transferring patients to and from beds to wheelchairs/stretchers.
8.Maintains a safe, secure and healthy work environment in accordance with the hospital policies and complying with the governing regulations.
9.Demonstrates behaviors necessary for age specific care and knowledge of decision-making process for all ages of population(s) served.
10.Obtains appropriate equipment to accomplish task with minimal disruption.
11.Deliver wheelchairs and stretchers that need repair to the designated area.
12.Ability to cope with and manage change.
13.Performs duties in accordance with HIPPA policies
14.Train new Transport techs on all aspects of the jobs: i.e. equipment, Patient tracking via phone, recording job assignments, body mechanics, elevator etiquette, etc.
15.To maintain self in appearance and attitude in a professional manner.
16.To function under pressure when interacting with patients, co-workers, etc. under difficult situations.
17.Transports blood products, surgical specimens, and/or other various supplies as needed throughout the hospital.
18.Alert Security Department when unusual occurrences are observed.
19.Performs related Duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Adult Hlth And Gerontology CON
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $40-60 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Clinical faculty in the Rush University College of Nursing work under the guidance and direction of the course director and the department Associate Chairperson or Chairperson. The educational activities of the clinical faculty member are course-specific. This is an unranked, part-time faculty position. Faculty members function in accordance with the mission, vision and values of Rush University Medical Center and the College of Nursing.
Other information:
Required Job Qualifications:
• A professional nurse with a minimum of a master's degree in nursing from an accredited school of nursing.
• Specialization at the graduate level specific to the clinical area where the clinical faculty member will teach may be required.
• Current RN licensure in the state of Illinois.
• Excellent clinical and communication skills.
Preferred Job Qualifications:
• Teaching experience.
Responsibilities:
1.Directs the learning of students in clinical, classroom, and online courses.
2.Plans student assignments as necessary.
3.Evaluates student performance consistent with the course objectives and evaluation criteria.
4.Attends meetings deemed necessary to facilitate the educational program(s) and course objectives.
5.Is knowledgeable about the objectives of the education program and the specific course(s) being taught.
6.Maintains required competencies as determined by Rush University Medical Center and the College of Nursing.
7.Clinical faculty members are appointed by the department Chairperson.
8.Appointments are renewed annually.
9.Compensation is negotiated quarterly based on course assignments.
10.Performance is reviewed regularly by the course director and department Associate Chairperson or Chairperson.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Hematology-Oncology
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Knowledge, Skills, and Abilities:
Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
19.Utilizes customer service skills to exceed the patient’s needs.
20.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Information Center
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (11:30:00 AM - 8:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $16.20 - $24.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Guest Relations Associate is responsible for providing a welcoming, high quality and supportive hospital service experience for patients, families, visitors and staff. The position is responsible for greeting and responding to the needs of these customers by providing information, high quality service and support in a timely manner. Individuals in this position are expected to behave in a positive and enthusiastic manner as they are often the first contact patients and visitors will have with Rush. In all interactions, the Guest Relations Associate will be mindful of the institutional values of innovation, collaboration, accountability, respect and excellence. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Diploma or equivalent.
• Two- three years of customer service related experience.
• Strong organizational skills and multi-tasking skills.
• Ability to set appropriate priorities in a dynamic environment.
• Excellent customer service skills and telephone etiquette.
• Collaborate and work well with employees at all levels.
• Communicate effectively and in a positive manner, both orally and in writing.
• Basic computer skills.
Preferred Job Qualifications:
• Some college classes.
• Bi-lingual skills.
Responsibilities:
• Initiate greetings and positive interaction with patients, visitors, and staff.
• Provide a welcoming impression and convey clear, precise information and directions in both face to face and telephone encounters.
• Approach all encounters with customers in a courteous, respectful, attentive and service oriented manner representing the professional image of ROPH and its mission, vision and values.
• Respect all customers' privacy, perspective, priorities, time and abilities.
• Exercise sound judgment and appropriate discretion in resolving guest services issues.
• Seek out current organizational information that impacts this job function and provide appropriate feedback to Guest Relations Associate Lead on information needs.
• Comply at all times with Guest Services policies and procedures to ensure high quality service delivery.
• Communicates patient arrivals to technical sections. Assists with support for effective patient flow.
• Ensure the work environment is clean, well organized, safe, and presents a professional and welcoming image to customers.
• Maintain a high standard of personal appearance and demeanor, which includes wearing proper attire and nametag when working.
• Collaborate with coworkers and manager on scheduling requirements, and be present at assigned workstations as scheduled.
• Support daily Same Day Surgery activities by:
• Checking in-patient and notifying SDS upon arrival.
Escorting patient to SDS.
• Documenting information of family members and distributing surgical brochure.
• Continuous rounding of family members to keep them updated on patients progress.
• Support daily Front Desk activities by:
• Promoting visitor pass system.
Coordinating transportation services for hospital including calling cabs for patients.
• Coordinating courier services at front desk.
• Providing daily assessment of patient wheelchair accessibility.
• Sorting and distributing patient mail
• Requirements may vary according to departmental needs.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Operating Room
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 4
Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)
Registered Nurse 1 Operating Room Department
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $37.50 - $57.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RN 1 is a beginning level nurse who utilizes a scientific and theoretical knowledge base along with policy and procedures, standards of care and protocols to guide practice. The RN 1 relies on the experience, judgment and support of others while developing knowledge in practice. The RN 1 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Qualifications:
Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) (New graduates must have acceptance into an accredited school of nursing within 6 months from date of hire,
4. Within 1 year from the date of hire, employee must be enrolled in a BSN program.
5. RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
6. Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Seeks out resources to assist in the management of new patient situations.
2.Uses evidence based guidelines (P&P, nursing standards of care, protocols and pathways) consistently.
3.Supports a hospital wide innovation to achieve positive outcomes.
4.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes
5.Treats patients and families with respect and a sensitivity for diverse viewpoints and cultures.
6.Maintains positive, professional relationships with all members of the healthcare team.
7.Works effectively with other professional nurses through mutual support and respect.
8.Demonstrates beginning collaboration skills to meet the needs of patients and families.
9.Utilizes beginning assessment skills to evaluate the physical and psychosocial needs of patient/family.
10.Uses scientific and theoretical knowledge to develop and implement the plan of care for assigned patients with support from experienced staff.
11.Recognizes a change in patient status and seeks appropriate resources to address concerns.
12.Uses medical devices safely and effectively in the delivery of patient care and seeks guidance when needed.
13.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
14.Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk and seeks guidance when needed.
15.Applies the teaching-learning process effectively to meet the learning needs of patients and families.
16.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.
17.Supports unit goals and change initiatives.
18.Demonstrates beginning delegation skills to meet the needs of patients.
19. Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: 1620 W Harrison St, Chicago, Illinois 60612
Hospital: Rush University Medical Center
Department: 5 Kellogg - Adult Observation Unit
Work Type: Part-Time - 24 Hours per week (0. 6 FTE)
Shift: Day Shift: 7:00 AM to 7:30 PM
Work Schedule: 12-Hour Shifts - Weekends Included
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $19.47 - $24.97 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Patient Care Technician II (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skills including but not limited to routine (daily) utilization of phlebotomy skills. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High school diploma or equivalent.
• Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
• Maintains current BLS certification.
• Successful completion of the institutional screening examination.
• Ability to solve simple problems.
• Excellent communication and customer service skills.
• Phlebotomy.
Preferred Job Qualifications:
• Prior clinical experience in an acute care setting.
Physical Demands:
• The ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Lifting or carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1. Assists the RN in the delivery of patient care.
1.1 Reports to charge RN or designate for assignment of duties.
1.2 Maintains a safe patient environment.
1.3 Sets priority of duties based on needs of patient and unit under the direction of the RN.
1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
1.5 Assists patients in activities of daily living.
1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
1.7 Performs routine procedures, treatments and specimen collections.
1.8 Demonstrates aseptic technique, when necessary.
1.9 Assists RN or physician with advanced procedures.
1.10 Assists the nurse in the management of uncomplicated tubes and drains.
1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
1.12 Demonstrates knowledge of age specific variables and growth and development. 1.13 Immediately reports changes in patient condition to the appropriate RN.
1.14 Performs phlebotomy routinely, as delegated; correctly labels and processes specimens for laboratory analysis.
2. Transports patients and (other) items as needed.
2.1 Assists with admission, discharge, and transport of patients.
2.2 Transports laboratory specimens and patient belongings as required.
2.3 Obtains blood products, supplies and equipment as necessary.
3. Competently utilizes technology.
3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
3.2 Demonstrates proficiency in the use of Epic...
3.3 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.3.4 Consistently documents in real time at the point of care.
4. Maintains a safe and orderly, well-equipped environment.
4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly according to guidelines and unit routine.
4.2 Independently orders, organizes, and restocks according to unit specifications.
4.3 Replenishes patient room supplies.
4.4 Maintains emergency supplies.
5. Demonstrates a professional work style in interactions with internal and external customers.
5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
5.2 Negotiates break time and communicates departure and return time per unit protocol.
5.3 Demonstrates a willingness to accept positive and negative feedback and changes behavior as indicated.
5.4 Demonstrates initiative and self-direction in work habits.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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