Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 4

Work Schedule: 8 Hr (6:30:00 AM - 10:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $10.00 - $500.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacist may fill the role of a number of different positions in the department. The Pharmacist may work in central operations, or in a satellite. He/she may work a day, evening, or overnight shifts. The shift the Pharmacist works will reflect the training and skill set that the pharmacist has. Operations role: The scope shall include operational responsibility for order verification, IV therapy, total parenteral nutrition, automated dispensing cabinets (ADC), oral drug compounding/repackaging, dispensing and delivery of medications. Assessment of current IV clean rooms with USP 797 regulations including necessary staff education will also be a focus. Central Pharmacy/Satellite role: Reviewing and verifying medication orders in Epic for accuracy and safety. This role will respond to questions from nursing and physicians about missing doses and medication questions (dosing, appropriateness in therapy, formulary, etc). DoseEdge order review and approval. Appropriate phone etiquette and multi-tasking is vitally important in this role. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• One year of hospital pharmacy experience.
• Strong analytical, problem-solving, written communication and interpersonal skills.
• Must be flexible with work schedule.
• Dependable attendance and job performance.
• Licensed or license-eligible in the State of Illinois.

Responsibilities:
1.Understanding workflows within the central pharmacy with regards to Pyxis and patient specific order filling in order to check orders coming out of the carousel and and IV room, as well as those prepared by technicians.
2.Knowledge of USP 797 clean rooms and workflow in IV rooms in the central pharmacy for order checking, including TPN preparation when necessary.
3.Evaluate and verify Epic physician's orders for therapeutic appropriateness, proper dosing, optimal dosage form, drug interactions, allergic reactions, route and rate of administration and therapeutic redundancy.
4.Clarifies physicians' orders, when necessary, through direct and timely contact with prescriber or designated practitioner.
5.Provides patient-specific pharmacotherapy recommendations and drug information to the medical and nursing staff.
6.Documentation of clinical interventions.
7.Uphold departmental, and institutional, policy as appropriate.
8.Understand the operations of the Central Pharmacy and Tower pharmacies, and assist with the staffing the area when needed.
9.Act in a backup role for technician lead to address technician sick calls in reassigning shift changes.
10.Assist with other departmental quality initiatives which may arise during the time of service in the department.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Outpatient Transport Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (10:30:00 AM - 7:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $16.20 - $21.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Provides safe, timely and accurate transport service to non-ambulatory outpatients of the Medical Center. This position is responsible for greeting and responding to the needs of all patients and visitors by providing information, high quality customer service and support in a timely manner. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School graduate or GED.
• Excellent customer service and interpersonal communications skills.
• Strong organizational skills and multi-tasking skills.
• Good computer skills.
• Must be able to maintain a pleasant demeanor and professional appearance.
• Ability to set appropriate priorities in a dynamic environment.
• Must have the ability and skills needed to carry out the required data entry duties.
Preferred Job Qualifications:
• Proficient bi-lingual skills a plus.
• Ability to understand and apply knowledge of patient transport concepts, infection control practices, and proper body mechanics.
Physical Demands:
• Must be able to lift 50lbs. and walk.

Responsibilities:
1.Provides curbside transport service to patients and visitors. Greets all staff and visitors with a smile. Ensures the safe, timely and accurate transport of patients to their destination.
2.Ensures the comfort of the patient by being attentive, engaging in appropriate conversation involving the patient and making sure the proper equipment is available upon request.
3.Follows proper procedure when working with the Epic Tracking Dispatch system. Take's on the responsibility to call the dispatcher on the phone when the radio is not working. Notifies dispatcher of delays and cancellations. Clears calls immediately after transports are completed.
4.Assist in the upkeep of the lobby. Stores wheelchairs neatly in wheelchair room.
5.Maintain an awareness of what is going on in the Medical Center. Report all unusual occurrences and all security issues to Rush security.
6.Report building issues (such as damage to the facility) to Medical Center Engineering. Work together with staff and Lead Door Attendant to solve problems using teamwork with professional demeanor.
7.Alerts clinical staff immediately to any signs of patient distress or alerts management of equipment malfunction.
8.Proactive in the achievement of the departmental goals and objectives.
9.Key off and operate elevators as needed (in emergency situations only), work with hospital transport, medical staff, firemen, or disaster team to aid those in need. Restore order to the area once aid is no longer needed.
10.Makes and carries out independent decisions when dealing with ill or handicapped patients, doctor codes, fire codes, or disasters.
11.Utilizes proper body mechanics when lifting and transferring patients to and from wheelchairs.
12.Develops and promotes positive effective customer service relations with patients, patients family members, visitors and staff; ensures accurate and timely transport of patients and patient-related items.
13.Completes transport quickly and efficiency; immediately notifies dispatchers when assignments are initiated and completed.
14.Drives quality and continuously improves departmental performance through timely response to pages from dispatch, transport tracking and management staff.
15.Demonstrates proper phone, pager, and two-way radio handling; ensures proper functioning of communication equipment at all times.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Qual & Training

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position serves as a facilitator for departmental and/or organizational training, assisting in the assessment, development and delivery of associated training materials and curriculum. The employee will facilitate training programs, performing assorted administrative or operational functions such as assisting in the research and development of multi-media training materials for individual, departmental, and organizational-wide presentation and maintaining the training calendar and database. Works with intermittent supervision and review; work problems involving departures from standard policies, interpretations, or procedures will be presented to the Management for review and direction on resolution. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
• Bachelor’s Degree in Adult Education, Educational Methods, Communications, Healthcare Administration or related field. Or 3+ years of related experience in progressive roles.
• Three (3) years’ training, teaching, quality assurance or business coaching experience.
• Three (3) years’ experience working with EPIC Cadence in a practice or Access Center environment.
• Experience within a large hospital or integrated healthcare delivery system.
• Unique combinations of both hard and soft skills to prepare, analyze, and present data to various audiences.
• Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
• Strong attention to detail and an aptitude for organizing information logically.
• Strong organizational skills & ability to multitask and prioritize.
• Proficient in Medical Terminology and HIPAA
• Excellent MS Office skills
• Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
• Demonstrated ability to learn quickly and follow through.
• Strong interpersonal skills with the ability to motivate and build relationships.
• Able to travel to multiple hospital sites, corporate settings and seminar locations.
• Able to work under stressful conditions while maintaining professionalism.
• Work will often require flexibility and meeting tight deadlines.
• Able to communicate with many different customers and seeking solutions to move the organization forward.
• Ability to make independent decisions in problem solving.
• Ability to prioritize own work.
• Ability to work well with individual associates.
• Able to work well in a team.
• Ability to work varied hours in a 24-hour day.
• Able to participate in process improvement initiatives.
Preferred Job Qualifications:
• Two (2) years’ revenue cycle experience.
• EPIC certification or EPIC credentialed trainer.
• Experience with Automated Call Distribution systems (Cisco preferred)
Physical Demands:
• Able to do light lifting
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1. Delivers new hire training in scheduling, registration, epic, revenue cycles, including the use of telephony platform, CRM, webchat and other applications. Actively participates in training sessions and seeks mentorship opportunities to enhance skills and knowledge in training delivery and content development.
2. Maintaining training materials, including knowledge articles, guides, presentations, and exercises
3. Contribute to the creation of procedural and conceptual content, ensuring it is comprehensive, coherent, and aligns with healthcare industry standards.
4. Conducts train-the-trainer sessions when needed.
5. Facilitates and leads call calibration sessions for agents.
6. Performs root cause analysis of errors.
7. Conducts routine quality audits on designated work activities, following established quality monitoring standards and guidelines.
8. Collaborates with team members to gather and analyze audit data, supporting the identification of areas for improvement.
9. Develop individual agent performance scorecards.
10. Coaches’ employees on opportunity for improvement
11. Assists with side-by-side training of new hires.
12. Other similar and/or related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Qual & Training

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $34.89 - $56.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position serves as a facilitator for departmental and/or organizational training, assisting in the assessment, development and delivery of associated training materials and curriculum. The employee will facilitate training programs, performing assorted administrative or operational functions such as assisting in the research and development of multi-media training materials for individual, departmental, and organizational-wide presentation and maintaining the training calendar and database. Works with intermittent supervision and review; work problems involving departures from standard policies, interpretations, or procedures will be presented to the Management for review and direction on resolution. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s Degree in Adult Education, Educational Methods, Communications, Healthcare Administration or related field or 5+ years of related experience in progressive roles.
•Three (3) years’ training, teaching, or business coaching experience.
•Three (3) years’ experience working with EPIC Cadence in a practice or Access Center environment.
•Experience within a large hospital or integrated healthcare delivery system
•Unique combinations of both hard and soft skills in order to prepare, analyze, and present data to various audiences.
•Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
•Strong attention to detail and an aptitude for organizing information logically.
•Strong organizational skills & ability to multitask and prioritize
•Proficient in Medical Terminology and HIPAA
•Excellent MS Office skills
•Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
•Demonstrated ability to learn quickly and follow through.
•Strong interpersonal skills with the ability to motivate and build relationships.
•Able to travel to multiple hospital sites, corporate settings, and seminar locations.
•Able to work under stressful conditions while maintaining professionalism.
•Work will often require flexibility and meeting tight deadlines.
•Able to communicate with many different customers and seek solutions to move the organization forward.
•Ability to make independent decisions in problem solving.
•Ability to prioritize own work.
•Ability to work well with individual associates.
•Able to work well in a team.
•Ability to work varied hours in a 24-hour day.
•Able to participate in process improvement initiatives.
Preferred Job Qualifications:
•Two (2) years’ revenue cycle experience.
•EPIC certification or EPIC credentialed trainer.
•Experience with Automated Call Distribution systems (Cisco preferred)
Physical Demands:
•Able to do light lifting.

Responsibilities:
1.Possesses a broad spectrum of knowledge encompassing multiple workflows and procedures across various specialties and departments.
2.Delivers new hire training in scheduling, registration, epic, revenue cycles, including the use of telephony platform, CRM, webchat, and other applications.
3.Designs and maintains training materials, including knowledge articles, guides, presentations, and exercises.
4.Develop tutorials that guide end-users through the usage of diverse applications, simplifying complex tasks. Generate high-quality documentation tailored to different user groups, ensuring information is clear and effective.
5.Act as a point of contact for knowledge-related inquiries and provide guidance to employees seeking information or resources.
6.Analyze existing source content and transform it into well-structured step-by-step instructions and user-friendly documentation.
7.Conduct reviews and updates of existing documentation to ensure accuracy and consistency, and make revisions as needed. Continually enhancing training materials, methodologies, and content, keeping them aligned with evolving industry standards and technological advancements.
8.Collaborates with management teams to identify associate training needs and incorporate them into one-time or ongoing training programs.
9.Acts as a coach and mentor, providing guidance and support to team members, while actively participating in the training of Level 1 personnel to enhance their skills and capabilities.
10.Develops and refines departmental quality monitoring standards and guidelines, ensuring continuous improvement and alignment with industry best practices.
11.Conducts audits and identifies themes and trends in the root cause of errors to facilitate proactive problem-solving and process improvement efforts.
12.Document operational improvement opportunities and learner questions during training. Follow up with leaders to summarize training content and skill levels demonstrated.
13.Assists in project leadership, contributing to scoping, planning, execution, and closure phases, ensuring adherence to project timelines and deliverables.
14.Other similar and/or related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Gastroenterology PBC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under direction of the Operations Manager, performs a number of support services to coordinate scheduling patients for surgery. The Perioperative Scheduler acts as liaison between patient, department staff and RUMC OR staff teams. The surgical scheduling coordinator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Manual dexterity, effective communication, precision and accuracy.
• Intermediate knowledge of Microsoft Office Suite, effective communication, precision and accuracy; Epic software knowledge is an advantage.
• Ability to communicate well with patients and all levels of staff.
• Able to manage multiple tasks at one time.
• Works well individually and as part of the team.
Preferred Job Qualifications:
• Certified Medical Assistant experience.
• Three years of medical office experience.
• Experience obtaining prior authorizations & knowledge of insurance authorization processes.

Responsibilities:
1.Schedules, reschedules, or cancels surgical appointments.
2.Communicates with all surgical candidates to set up appointments, provide patients with information about pre-operative requirements, inform patients of surgical requirement timelines, and answers any insurance-related questions about surgical procedures.
3.Coordinates surgical scheduling information flow into and out of the clinic.
4.Maintains a direct communication line with the key OR staff.
5.Contacts various outside agencies to retrieve insurance preauthorization and other medical documentation needed.
6.Keeps an open line of communication to scheduled patients and medical staff to alleviate missing information for scheduled procedures.
7.Solves surgical scheduling problems by seeking out the appropriate people and resources.
8.Answers telephone calls efficiently and courteously.
9.Provides information as requested or routes calls appropriately.
10.Updates electronic medical record appropriately.
11.Works as part of the surgical scheduling team and accepts other duties as requested
12.Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of surgical forms.
13.Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts.
14.Performs duties to assist the medical staff independently at the direction of management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Gastroenterology PBC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under direction of the Operations Manager, performs a number of support services to coordinate scheduling patients for surgery. The Perioperative Scheduler acts as liaison between patient, department staff and RUMC OR staff teams. The surgical scheduling coordinator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Manual dexterity, effective communication, precision and accuracy.
• Intermediate knowledge of Microsoft Office Suite, effective communication, precision and accuracy; Epic software knowledge is an advantage.
• Ability to communicate well with patients and all levels of staff.
• Able to manage multiple tasks at one time.
• Works well individually and as part of the team.
Preferred Job Qualifications:
• Certified Medical Assistant experience.
• Three years of medical office experience.
• Experience obtaining prior authorizations & knowledge of insurance authorization processes.

Responsibilities:
1.Schedules, reschedules, or cancels surgical appointments.
2.Communicates with all surgical candidates to set up appointments, provide patients with information about pre-operative requirements, inform patients of surgical requirement timelines, and answers any insurance-related questions about surgical procedures.
3.Coordinates surgical scheduling information flow into and out of the clinic.
4.Maintains a direct communication line with the key OR staff.
5.Contacts various outside agencies to retrieve insurance preauthorization and other medical documentation needed.
6.Keeps an open line of communication to scheduled patients and medical staff to alleviate missing information for scheduled procedures.
7.Solves surgical scheduling problems by seeking out the appropriate people and resources.
8.Answers telephone calls efficiently and courteously.
9.Provides information as requested or routes calls appropriately.
10.Updates electronic medical record appropriately.
11.Works as part of the surgical scheduling team and accepts other duties as requested
12.Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of surgical forms.
13.Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts.
14.Performs duties to assist the medical staff independently at the direction of management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Gastroenterology PBC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under direction of the Operations Manager, performs a number of support services to coordinate scheduling patients for surgery. The Perioperative Scheduler acts as liaison between patient, department staff and RUMC OR staff teams. The surgical scheduling coordinator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Manual dexterity, effective communication, precision and accuracy.
• Intermediate knowledge of Microsoft Office Suite, effective communication, precision and accuracy; Epic software knowledge is an advantage.
• Ability to communicate well with patients and all levels of staff.
• Able to manage multiple tasks at one time.
• Works well individually and as part of the team.
Preferred Job Qualifications:
• Certified Medical Assistant experience.
• Three years of medical office experience.
• Experience obtaining prior authorizations & knowledge of insurance authorization processes.

Responsibilities:
1.Schedules, reschedules, or cancels surgical appointments.
2.Communicates with all surgical candidates to set up appointments, provide patients with information about pre-operative requirements, inform patients of surgical requirement timelines, and answers any insurance-related questions about surgical procedures.
3.Coordinates surgical scheduling information flow into and out of the clinic.
4.Maintains a direct communication line with the key OR staff.
5.Contacts various outside agencies to retrieve insurance preauthorization and other medical documentation needed.
6.Keeps an open line of communication to scheduled patients and medical staff to alleviate missing information for scheduled procedures.
7.Solves surgical scheduling problems by seeking out the appropriate people and resources.
8.Answers telephone calls efficiently and courteously.
9.Provides information as requested or routes calls appropriately.
10.Updates electronic medical record appropriately.
11.Works as part of the surgical scheduling team and accepts other duties as requested
12.Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of surgical forms.
13.Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts.
14.Performs duties to assist the medical staff independently at the direction of management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Gastroenterology PBC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under direction of the Operations Manager, performs a number of support services to coordinate scheduling patients for surgery. The Perioperative Scheduler acts as liaison between patient, department staff and RUMC OR staff teams. The surgical scheduling coordinator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Manual dexterity, effective communication, precision and accuracy.
• Intermediate knowledge of Microsoft Office Suite, effective communication, precision and accuracy; Epic software knowledge is an advantage.
• Ability to communicate well with patients and all levels of staff.
• Able to manage multiple tasks at one time.
• Works well individually and as part of the team.
Preferred Job Qualifications:
• Certified Medical Assistant experience.
• Three years of medical office experience.
• Experience obtaining prior authorizations & knowledge of insurance authorization processes.

Responsibilities:
1.Schedules, reschedules, or cancels surgical appointments.
2.Communicates with all surgical candidates to set up appointments, provide patients with information about pre-operative requirements, inform patients of surgical requirement timelines, and answers any insurance-related questions about surgical procedures.
3.Coordinates surgical scheduling information flow into and out of the clinic.
4.Maintains a direct communication line with the key OR staff.
5.Contacts various outside agencies to retrieve insurance preauthorization and other medical documentation needed.
6.Keeps an open line of communication to scheduled patients and medical staff to alleviate missing information for scheduled procedures.
7.Solves surgical scheduling problems by seeking out the appropriate people and resources.
8.Answers telephone calls efficiently and courteously.
9.Provides information as requested or routes calls appropriately.
10.Updates electronic medical record appropriately.
11.Works as part of the surgical scheduling team and accepts other duties as requested
12.Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of surgical forms.
13.Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts.
14.Performs duties to assist the medical staff independently at the direction of management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 4 Hr (9:30:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

  H. E. L.P. Union Vacancy Announcement All Union applications must be submitted by 6/15/2025 at 11:59PM

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RUSH Supply Chain RUMC Staff

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 3

Work Schedule: 8 Hr (11:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.49 - $25.52 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Lead a team of Supply Chain Techs to achieve their daily deadlines while ensuring all service levels are met for Production, Receiving and Resupply areas.

Other information:
Required Job Qualifications:
• High School Diploma/GED required.
•Two years of Healthcare Supply Chain experience required.
•Must have basic math, reading, and writing skills.
Preferred Job Qualifications:
•Familiarity with personal computers preferred.
•Ability to coordinate and prioritize multiple tasks with deadlines to meet changing workload demands.
Physical Demands:
•Regularly stands for long periods of time and is frequently is required to walk; use hands to finger, handle or feel; and reach with hands and arms.
•Frequently moves boxes etc, weighing up to 20 pounds across office for various needs.
•Operates powered equipment appropriately and safely as required by varying environmental conditions.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
•Receive, pack, and unpack items to be stocked and/or delivered on shelves/bins/Point of Use locations (i.e. Central Supply, storerooms, units, and any off-site locations).
•Receive and/or count stock items with accuracy and correctly record data manually or with the use of a computer. Verify established inventory par levels by comparing them to actual physical counts and re-order replenishment stock accordingly.
•Ensure accuracy of received supplies by counting and comparing packing lists/restock lists with delivered goods and inspect for damage, defects, or breaking, reporting any of these issues to the supervisor.
•Must meet established Supply Chain Policy #1 job performance standards and all scheduled timelines.
•Loads and offloads AGV system supply carts and appropriately parks/stages carts for next utilization.
•Must also be able to use AGV system touch screen correctly to send cart types to scheduled locations.
•Clean and maintain shelves within stocking areas and work in station areas to ensure compliance with safety and infection control regulations.
•Answer all telephone calls in accordance with the department's telephone script, ensuring calls are properly answered and appropriate actions are followed in a timely manner.
•Apply ICARE and IConnect in all interactions between inter/intra departments.
•Performs any and all Supply Chain job functions as assigned or required.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Nursing Bed Management-Control

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 2

Work Schedule: 8 Hr (3:00:00 PM - 11:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $43.55 - $66.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
In conjunction with key departmental leaders, the Bed Manager provides oversight and direction for efficient patient flow and appropriate patient placement throughout Rush University Medical Center (RUMC). Facilitates a collegial, patient-centered environment that is supportive of continuous quality improvement. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• Earned Nursing Degree at the Baccalaureate level or higher.
• Familiar with principles of epidemiology.
• Analytical ability.
• Flexibility.
• Outstanding communication and interpersonal skills in stressful / difficult situations.
• Ability to interpret complex organizational systems.
• The ability to access / utilize clinical information systems.
Preferred Job Qualifications:
• Three years of clinical nursing experience, Critical Care and/or management experience.
Physical Demands:
• The ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Work conditions may include exposure to potentially infectious materials and/or patients.

Responsibilities:
1.Forecasts the future (imminent and one-week projected) bed situation utilizing ER activity, reservations, OR/Procedural/Radiology schedules, anticipated discharges, and census prediction algorithms.
2.Coordinates communication among nursing, SSO, admitting, environmental services, Utilization Management, the Rush Transfer Center (RTC), the JRB Admissions Coordinator, the Administrator on-call and all other patient admission/discharge/transfer points.
3.Develops and implements a daily bed triage plan that will optimize the timely and clinically appropriate patient placement based on the above information.
4.Determines bed assignments based on the patient's clinical needs and personal preference (as appropriate), unit staffing and age appropriate bed availability.
5.Assists Unit management/charge nurses in problem solving discharge/transfer and bed availability issues.
6.In the event of multiple requests/limited availability of specialty beds, assesses the patients to determine their immediate clinical requirements and evaluates unit activities/resources to establish the priority for patient transfers/placement across the institution.
7.Maximizes utilization and accuracy of the Tele-tracking system.
8.Notifies appropriate administrative and clinical personnel with potential bed shortage to determine admission priorities.
9.Facilitates collection of admission and discharge data and makes recommendations for systems improvements based on the data.
10.Activates the Rush Peak Census Procedure to prevent the interruption/cancellation of pre-scheduled admissions, procedures, surgeries etc. and to avoid the implementation of the hospital "Bypass" procedure.
11.Responds to other unusual occurrences as appropriate.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Psychiatry Rush Day Hosp PBC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

  The Licensed Clinical Social Worker is a key member of the Department of Psychiatry and Behavioral Sciences at Rush. The LCSW provides clinical consultation to assess and treat individuals with common mental and behavioral health conditions and their family members in a multidisciplinary outpatient practice setting, on inpatient, and hospital units and within the home and school communities. Insight and direction for patients will be offered to ensure that clients are connected to other services and support in the community, at school or in another appropriate setting. The LCWS works in collaboration with psychiatrists, psychologists, social workers, counselors and other members of the multi-disciplinary team. The person who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures  

Other information:
Required Job Qualifications:

•   Master’s degree in Social Work, Psychology or Applied Behavioral Science required. 
• Current State of Illinois licensure as LCSW required.
•  Two years of previous social work experience in healthcare, care management, mental health and/or social services 
• Excellent interpersonal skills and solid knowledge of community resources, demonstrated organizational skills. 
• Ability to assess patient and family needs, able to ask appropriate questions. 

Preferred Job Qualifications: 

• In-depth experience working with patient groups.
•  Experience with evidence based therapies. 
• Strong active listening, critical thinking, judgment and decision making skills. 
• Excellent verbal and written communication, interpersonal and organizational skills. 
• Proficiency with MS Office Suite. 
• Ability to sense problems or potential problems. 
• Ability to apply inductive and deductive reasoning to information received and identifying relationships between seemingly unrelated events/information. 
• Bilingual English/Spanish preferred.  

Responsibilities:

•   Interviews, assesses and evaluates clients and families who present themselves for care; provides professional outpatient counseling and treatment with the goal of maximizing personal/family stability.
•  Prepares intake summaries, treatment plans and case summaries while maintaining on-going confidential records. 
• Charts member's treatment and progress in accordance with state and other regulations and in keeping with accepted community standards. 
• Develops implements and evaluates treatment approaches for clients and affected family members, including individual, family, group or intensive therapeutic modalities.
•  Confers and consults with physicians and other care team members regarding client's progress and treatment; this may include conferring with attending physicians regarding hospitalized clients regarding recommendations for treatment plans. 
• Utilizes resources within the community that support children and families to meet treatment goals (these community resources will offer options for referrals to external resources for the client and/or family members). Participates in development, implementation and evaluation of programs within the psychiatry department at Rush.
•  Develops and conducts psycho-educational classes and groups.
•  Supervises the work of social work interns.
•  Performs related duties as required.  

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.