Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Security
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 3
Work Schedule: 8 Hr (10:30:00 PM - 7:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.50 - $23.25 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Under the general supervision of a Security Supervisor, the unarmed Security Officer will provide physical protection for persons and safeguarding of property on the Rush University Medical Center (RUMC) Campus. The security officer will report and document infractions of rules, regulations and policies of RUMC; and violations of federal, state and local laws and/or ordinances. The security officer will exemplify the RUMC missions, visions and values and act in accordance with RUMC policies and procedures.
Other information:
Knowledge, Skills and Abilities:
•High School graduate or GED. Previous hospital security experience preferred but not required.
•Valid driver’s (Illinois, Indiana, and Wisconsin) license required.
•Must have a prior driving record deemed acceptable to RUMC based upon the results of a Motor Vehicle Report check conducted by Human Resources.
•Must possess and be responsible for maintaining current Permanent Employee Registration Card (PERC). International Association for Healthcare Security and Safety (“IAHSS”) certification required within six months of employment and maintained thereafter.
•Ability to handle confidential matters. Ability to exercise independent judgment, excellent customer service skills.
•Must be able to stand or walk during the majority, if not entire tour of duty and be able to withstand weather extremes for external assignments.
•Physically able to perform required responsibilities. Must be able to qualify for and successfully demonstrate the use and maintenance of departmental equipment. Must be able to wear body armor.
Disclaimer:
The above is intended to describe the general contents of and requirements for the performance of this job and is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
•Provide fixed, walking and vehicular patrols of all RUMC buildings and grounds.
•Perform Security Services Dispatch functions.
•Conduct basic interviews and investigations.
•Observe and document security and safety hazards.
•Prepare incident reports, memorandums and other written documentation.
•Assists local police agencies during investigations or emergencies.
•Monitor and assist with access control and visitor management.
•Controls and enforces vehicular and pedestrian traffic patterns in the Medical Center as assigned.
•Provides security escort services as assigned.
•Participates in property control procedures (accepts, records, stores, returns, or releases to authorized persons).
•Responds to emergency situations (i.e. Code Red, Blue, Code Triage, Code Orange, etc.).
•Performs other duties as assigned
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Patient Access-Pre-Visit
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $45.59 - $74.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Under the leadership of the System Director of Patient Financial Clearance, the System Manager of Financial Clearance – Pre-Authorization Services provides strategic leadership and operational oversight of pre-authorization functions supporting ambulatory clinics and hospital-based services across the Rush University System for Health. This role ensures that all services requiring prior authorization are secured in accordance with payer policies prior to service delivery, supporting timely patient care while protecting organizational revenue integrity.
This position requires deep subject matter expertise in complex authorization workflows, payer medical necessity requirements, and Epic electronic health record processes. The System Manager provides oversight across high-complexity clinical service lines—including diagnostic imaging, surgical services, and infusion therapies—ensuring documentation meets stringent payer-specific requirements.
The System Manager acts as a vital liaison between physicians, clinical teams, and revenue cycle departments. By aligning clinical orders with payer policies, this role plays a critical part in preventing authorization-related denials, minimizing revenue leakage, and ensuring services are financially secured across the system.
Other information:
Qualifications
Education
•Bachelor’s degree in healthcare administration, Business Administration, Finance, or a related field required.
•An equivalent combination of education and progressively responsible healthcare revenue cycle experience may be considered in lieu of a bachelor’s degree.
•Master’s degree preferred.
Experience
•Minimum of 5–7 years of experience in healthcare revenue cycle operations, with significant focus in prior authorization, financial clearance, or patient access functions.
•Minimum of 3 years of leadership or management experience, preferably in a system or multi-site environment.
•Demonstrated experience supporting complex authorization workflows for diagnostic imaging, surgical services, and infusion therapies.
•High proficiency in Epic authorization workflows and work queue management.
•Experience collaborating with physicians and clinic operations is strongly preferred.
Knowledge & Skills
•Advanced knowledge of payer authorization requirements, medical necessity policies, and reimbursement guidelines.
•Strong understanding of authorization lifecycle management, including clinical documentation requirements and payer review processes.
•Demonstrated expertise in Epic authorization workflows, work queues, and electronic order-driven authorization processes.
•Ability to interpret payer policies and translate requirements into operational workflows.
•Experience analyzing operational and financial performance data to support denial prevention and revenue optimization.
•Strong leadership, communication, and relationship-management skills.
•Exceptional organizational, analytical, and problem-solving abilities.
•Ability to lead operational improvements in a complex healthcare environment.
Core Competencies
•Authorization & Payer Policy Expertise
•Revenue Integrity & Financial Stewardship
•Operational Leadership
•Provider & Clinical Partnership
•Financial Clearance Optimization
•Process Improvement & Innovation
•Strategic Collaboration
Responsibilities:
Operational Leadership
•Provide leadership and operational oversight for financial clearance teams responsible for securing prior authorizations across multiple outpatient and hospital-based service lines.
•Ensure staff follow standardized workflows for obtaining authorizations in accordance with payer policies, medical necessity guidelines, and service-specific requirements.
•Oversee authorization operations for diagnostic imaging, surgical procedures, outpatient procedures, in-office procedures, and infusion services, ensuring appropriate clinical information is obtained and submitted to payers.
•Maintain operational knowledge of complex payer requirements, authorization pathways, and service-specific review criteria that impact approval outcomes.
Authorization Workflow Expertise
•Provide subject matter expertise in authorization lifecycle management, including order review, clinical documentation verification, submission processes, payer follow-up, and approval tracking.
•Ensure appropriate alignment between clinical orders, procedural coding, and payer authorization requirements to support accurate submission and approval.
•Maintain expertise in payer medical necessity guidelines, documentation requirements, and service-specific authorization pathways.
•Identify and resolve operational barriers that delay or prevent authorization approvals.
Epic Workflow and Technology Optimization
•Serve as an operational expert in Epic authorization and referral workflows, including order-driven authorization processes, work queues, and authorization tracking tools.
•Ensure optimal use of Epic functionality to support efficient authorization management, including documentation capture, order review, and work queue prioritization.
•Partner with information technology and revenue cycle leadership to improve Epic workflows related to authorization management, clinical documentation integration, and operational reporting.
•Support implementation and optimization of automation tools and technology solutions that improve authorization efficiency and payer communication.
Revenue Cycle Performance
•Support the organization’s revenue cycle by ensuring services requiring authorization are appropriately cleared prior to service delivery.
•Monitor authorization approval rates, payer turnaround times, and denial trends to identify operational risks and revenue protection opportunities.
•Develop and implement strategies to reduce authorization-related denials and payer escalations.
•Collaborate with revenue cycle leadership to support financial clearance metrics and organizational revenue goals.
•Ensure staff if following the Point of Service Collection.
Provider and Clinic Collaboration
•Partner closely with physicians, advanced practice providers, and clinic leadership to ensure clinical documentation and supporting information align with payer requirements.
•Provide expertise to clinical departments regarding payer policies, medical necessity documentation, and authorization submission requirements.
•Serve as a liaison between clinical teams, financial clearance staff, and revenue cycle operations to resolve authorization barriers and support timely patient care.
Team Leadership and Development
•Recruit, train, mentor, and manage financial clearance staff responsible for authorization operations.
•Develop team expertise in complex payer authorization requirements, service-specific workflows, and clinical documentation standards.
•Establish productivity, quality, and service level expectations for authorization teams.
•Foster a culture of accountability, collaboration, and operational excellence.
•Strong focus and plan on nurturing a top tier work environment for employees to meet organizational goals of staff engagement
Process Improvement and Operational Excellence
•Lead initiatives to improve authorization turnaround times, reduce rework, and strengthen documentation accuracy.
•Analyze operational workflows to identify opportunities for standardization, automation, and improved payer response management.
•Drive continuous improvement initiatives that strengthen financial clearance performance and revenue protection.
Operational Performance and Reporting
•Monitor key performance indicators including authorization turnaround times, approval rates, denial trends, payer response timelines, and service level compliance.
•Develop operational reporting to identify workflow gaps, payer issues, and process improvement opportunities.
•Provide leadership with actionable insights related to authorization performance and revenue cycle impact.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: HB Commercial Billing-Collect
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Responsible for assisting the Denial Management team with various duties including understanding the denial, maintaining a filing system from various payers for record management, reviewing denial data from our all payers for accuracy of information and writing appeal letters as needed. Exemplify the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
HS Diploma
• 2 years’ experience in a healthcare environment.
• General knowledge of the healthcare field.
• Working knowledge of Epic.
• Advanced knowledge of the review process for commercial payers and government review agencies.
• Strong computer, interpersonal and mathematical skills.
• Technical aptitude with the ability to quickly gain proficiency with relevant computer applications.
• Proficiency with Microsoft Office.
• Ability to perform multiple tasks with strong time management skills.
Responsibilities:
1. Writes standard appeal letters to Managed Care payers and submit charts when needed with these appeals. Works with Rush University Medical Center and Rush Oak Park Hospital departments as needed to obtain any missing information.
2. Maintains thorough understanding of medical policies and applies them to current denial situations. Attends payer meetings as needed.
3. Contacts physician offices and works with their staff to identify rationale and resolve denials.
4. Manages assigned work queues in Epic. Assigns cases to denial management representatives as needed.
5. Acts as the first point of contact for resolution of escalated issues internally. Escalates issues to manager or payers as needed.
6. Documents activity in all HCF systems with narratives of action taken.
7. Serves key role as mentor and trainer to other denial management representatives and other sections of Healthcare Finance as needed.
8. Denial Avoidance / Payment delay management.
9. Identifies trends and assists with developing process improvements.
10. Collaborates with other Healthcare Finance members when technical issues arise.
11. Creates BDC records in Epic.
12. Demonstrates contributions to financial goals reflected by suggested process improvements.
13. Identifies and prints the needed medical records in Epic.
14. Willingness to engage in continual education and training in the subject field.
15. Participates in educational activities.
16. May lead and direct work of others; assists with training new staff as needed.
17. Maintains strictest confidentiality.
18. Performs special projects as assigned by the Director of Revenue Management.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: VBC Clinic - Clinic
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 10 Hr (7:00:00 AM - 7:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.
Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.
Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: Dept of Surgery Admi
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $29.36 - $47.79 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Financial Analyst provides financial support to the department leaders. This will include the development of budgets and
financial analyses, maintenance of financial reports,. Exemplifies the Rush mission, vision and values and acts in accordance
with Rush policies and procedures.
Other information:
Required Job Qualifications:
1. Bachelor's Degree with three years’ experience OR master's degree a 1 year of experience.
2. Strong financial analysis.
3. Strong oral and written communication skills.
4. Strong interpersonal skills to effectively build relationships and collaborate in the broad network of Rush University
Medical Center (RUMC).
5. Ability to work independently with minimal direction and to work as part of a team.
6. Ability to set priorities and manage deadlines, possess strong work ethic, and attention to detail.
7. Ability to exercise judgment when dealing with confidential matters.
8. Business acumen and ability to think systemically and strategically.
9. Proficient with Microsoft Office, specifically in Word, Excel, and PowerPoint.
Preferred Job Qualifications:
1. Experience in clinical, research, or health care field.
2. Five years of experience in healthcare administration or finance.
Responsibilities:
1. Assists in the submission budgets. Identifies opportunities and recommends implementation of process changes to
support greater efficiency and usefulness in the budget creation and tracking.
2. Tracks monthly performance and financial data into an executive dashboard.
4. Create various financial analyses reports as needed.
5. Coordinates preparation and submission of financial reports and other paperwork.
6. Tracks or coordinates the tracking of paperwork and maintenance of appropriate copies.
7. Develops and maintains strong, collaborative working relationships with key contacts including Finance
8. Prepares routine reports for management distribution (i.e. volume, CMI, FTEs, space, patient service
revenue, etc.)
9. Coordinates/compiles data submission and maintains structure for Benchmarking and Productivity
10. Routine monthly data loads to budget system as well as maintain the dimension table.
11. Supports the annual operating and capital budget processes as well as interim reforecasts
12. Provide basic training and support to external departments
13. Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Continuing Education
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 1
Work Schedule: 4 Hr (8:00:00 AM - 1:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $16.60 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The work-study student will assist with administrative tasks and projects in the Interprofessional Continuing Education. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•High school diploma
•Possesses customer friendly attitude
•Professional verbal and written communication skills
•Detail oriented
•Professional and pleasant office mannerism
Preferred Job Qualifications:
•Interest in survey or data collection
Disclaimer:
Responsibilities:
•Duties will include assisting in the collection and distribution of evaluation data for continuing education programs.
•General office organization. Keeping space welcoming and professional.
•General office tasks. Assist with administrative tasks including, assisting with customer service inquiries, processing attendee credits and data entry.
•Assignments to support IPCE Leaders.
•Ability to work independently.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Physiology-Res Fac
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: Based on NIH scale $63.480 - $77.076
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Incumbent performs molecular, cellular, and immunology work and experiments under limited supervision, utilizing advanced degrees of technical proficiency. Designs, initiates, and performs complex scientific research experiments within a Translational Medicine research laboratory. Evaluates data, and prepares final reports/papers based on experimental results. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
A mature and motivated individual who is well trained in areas of molecular biology, cell biology, and immunology
Education: PhD or MD, or equivalent experience
· Earned MD or PhD in biological sciences or equivalent. Molecular biology, cell biology or immunology PhD preferred.
· Expertise in molecular biology (PCR, RT-PCR, RNA seq), cell culture, immune functional assays utilizing patient samples, ELISA assays, and flow cytometry (FACS).
· Expertise in working with relevant experimental models of disease.
· Enthusiastic, self-motivated, efficient and interacts well with others as part of a team.
· Ability to work independently.
· Excellent written and verbal communication skills.
· Ability to organize and perform laboratory work on several concurrent research projects.
Preferred Job Qualifications:
· Strong communication, data analysis, computer and organizational skills.
· Expertise with confocal imaging techniques and with high-content screening platforms.
Responsibilities:
· Plans and directs experiments related to molecular and cellular biology, and immunology research, including the planning and execution of an assigned project.
· Identifies an original research project, experiments, and potential research directions related to research activities; collects, evaluates, interprets and provides documentation of research data to accomplish research objectives.
· Work collaboratively with Rush University physicians and clinicians to obtain patient specimens and patient clinical data.
· Provides own data collection, preparation of manuscripts, and research papers for presentation and/or publications.
· Maintains a safe laboratory environment and ensures compliance with governmental and University policies, procedures, rules, and regulations.
· Performs other job related assignments as assigned.
· May also be required to supervise research employees and/or nonexempt staff.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Urology PBC POB
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.
Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.
Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pharmacy
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 2
Work Schedule: 8 Hr (1:00:00 PM - 9:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $49.53 - $78.02 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Pharmacist may fill the role of a number of different positions in the department. The Pharmacist may work in central operations, or in a satellite. He/she may work a day, evening, or overnight shifts. The shift the Pharmacist works will reflect the training and skill set that the pharmacist has. Operations role: The scope shall include operational responsibility for order verification, IV therapy, total parenteral nutrition, automated dispensing cabinets (ADC), oral drug compounding/repackaging, dispensing and delivery of medications. Assessment of current IV clean rooms with USP 797 regulations including necessary staff education will also be a focus. Central Pharmacy/Satellite role: Reviewing and verifying medication orders in Epic for accuracy and safety. This role will respond to questions from nursing and physicians about missing doses and medication questions (dosing, appropriateness in therapy, formulary, etc). DoseEdge order review and approval. Appropriate phone etiquette and multi-tasking is vitally important in this role. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• One year of hospital pharmacy experience.
• Strong analytical, problem-solving, written communication and interpersonal skills.
• Must be flexible with work schedule.
• Dependable attendance and job performance.
• Licensed or license-eligible in the State of Illinois.
Responsibilities:
1.Understanding workflows within the central pharmacy with regards to Pyxis and patient specific order filling in order to check orders coming out of the carousel and and IV room, as well as those prepared by technicians.
2.Knowledge of USP 797 clean rooms and workflow in IV rooms in the central pharmacy for order checking, including TPN preparation when necessary.
3.Evaluate and verify Epic physician's orders for therapeutic appropriateness, proper dosing, optimal dosage form, drug interactions, allergic reactions, route and rate of administration and therapeutic redundancy.
4.Clarifies physicians' orders, when necessary, through direct and timely contact with prescriber or designated practitioner.
5.Provides patient-specific pharmacotherapy recommendations and drug information to the medical and nursing staff.
6.Documentation of clinical interventions.
7.Uphold departmental, and institutional, policy as appropriate.
8.Understand the operations of the Central Pharmacy and Tower pharmacies, and assist with the staffing the area when needed.
9.Act in a backup role for technician lead to address technician sick calls in reassigning shift changes.
10.Assist with other departmental quality initiatives which may arise during the time of service in the department.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Endoscopy
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 10 Hr (7:00:00 AM - 5:30:00 PM), Call Required, Weekends/Holidays, on when on-call.
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Qualifications Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
Skills:
1.Analytical ability is required.
2.Communication skills are required in order to lead and teach.
3.Ability to interact effectively with others in difficult situations.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
2.Utilizes system wide resources to support decision making and action.
3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
address.
4.Communicates current evidence-based information with peers.
5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
9.Recognizes changes in patient status and consistently responds effectively.
10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
risk patient identification) to minimize risk.
13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
14.Demonstrates the ability to provide education to staff and students on the unit.
15.Demonstrates beginning leadership skills related to patient care.
16.Delegates effectively and consistently to optimize patient outcomes.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18. Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: PBC Transplant
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $37.50 - $62.21 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current license and credentials by the state they are assigned.
• At least one year of nursing experience required.
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
• Current CPR Certification.
• Analytical ability.
• Communication skills in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: University Transplan
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:30:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $54.42 - $97.41 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Clinical Manager, RN, under the leadership of both the Director of Operations and Medical Director, will be responsible for the ongoing clinical and operational functionality of the practice (operations, workflows, quality and patient experience). Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Bachelor's Degree in Nursing required.
•Current State of Illinois RN licensure required. Current State of IN licensure required for those working in Indiana.
•National nursing certification required within one year of hire.
•Five years healthcare, hospital or patient care delivery experience.
•Displays commitment to delivering superior patient experience.
•Strong communicator with ability to influence provider and staff.
•Ability to identify, troubleshoot and resolve problems in a complex environment.
Preferred Job Qualifications:
•Master's Degree
•Experience in healthcare operations or ambulatory setting.
Responsibilities:
Job Responsibilities:
1.Provides input towards strategic and long term operational planning.
2.Escalates issues that impact strategy to Director.
3.Supports providers in the delivery of exceptional care.
4.Works with the leadership team to monitor and address patient experience feedback.
5.Review, research and resolve practice specific patient complaints and concerns.
6.Understands and supports providers' productivity challenges and implements practices and workflow changes to alleviate them.
7.Operationalizes institution and department change initiatives and implements approved changes at Practice level.
8.Responsible for converting organizational goals into practice specific goals and drives the goal implementation, including policy revisions and Practice specific quality improvement initiatives.
9.Monitors practice level key performance indicators, scorecards, patient feedback, quality results, patient safety goals, environment of care and financial reports to ensure the Practice remains on course to meet or exceed operational goals.
10.Interprets data and understands how to respond to maximize Practice performance.
11.Identify trends, and underlying issues and institutes resolutions.
12.Motivates staff to perform at their highest level and effectively holds staff accountable for delivery of high quality services including patient care, access and satisfaction.
13.Hires strong talent with appropriate competencies and skill mix.
14.Ensures appropriate staffing in all areas including providing staff training, competency development, orientation and recognition.
15.Direct reports include clinical, lead/charge staff and other non-physician staff.
16.Monitors staff and physician satisfaction and makes recommendations to improve work culture as necessary.
17.Maintain regular, two-way communication with staff to support their achievement of strong performance in support of the practice goals, supports their personal developmental goals and concerns and builds an understanding of Rush and the practice.
18.Responsible for achievement of all compliance, regulatory, joint commission, ECOG/UNOS/OSHA adherence and other regulatory body requirements.
19.Must understand and effectively use EPIC, all systems and software databases to achieve goals.
20.Maintains effective, collaborative working relationships with other RUMG departments and related practices for best practices, workflow, policy and process feedback.
21.Representative on RUMG committees or cross-departmental team to design and implement common standards.
22.Manage availability of resources/supplies.
23.Monitors patterns in purchasing supplies and ensures timely processing of payments and invoices.
24.Serves as a role model whose attitudes and actions support Practice leadership and goals.
25.Acts as a role model and champion for ICARE and employee engagement as well as the patient centered/patient first care model.
26.Keeps up with current development and trends in the area of expertise.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Security
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 3
Work Schedule: 8 Hr (10:30:00 PM - 7:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.50 - $23.25 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Under the general supervision of a Security Supervisor, the unarmed Security Officer will provide physical protection for persons and safeguarding of property on the Rush University Medical Center (RUMC) Campus. The security officer will report and document infractions of rules, regulations and policies of RUMC; and violations of federal, state and local laws and/or ordinances. The security officer will exemplify the RUMC missions, visions and values and act in accordance with RUMC policies and procedures.
Other information:
Knowledge, Skills and Abilities:
•High School graduate or GED. Previous hospital security experience preferred but not required.
•Valid driver’s (Illinois, Indiana, and Wisconsin) license required.
•Must have a prior driving record deemed acceptable to RUMC based upon the results of a Motor Vehicle Report check conducted by Human Resources.
•Must possess and be responsible for maintaining current Permanent Employee Registration Card (PERC). International Association for Healthcare Security and Safety (“IAHSS”) certification required within six months of employment and maintained thereafter.
•Ability to handle confidential matters. Ability to exercise independent judgment, excellent customer service skills.
•Must be able to stand or walk during the majority, if not entire tour of duty and be able to withstand weather extremes for external assignments.
•Physically able to perform required responsibilities. Must be able to qualify for and successfully demonstrate the use and maintenance of departmental equipment. Must be able to wear body armor.
Disclaimer:
The above is intended to describe the general contents of and requirements for the performance of this job and is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
•Provide fixed, walking and vehicular patrols of all RUMC buildings and grounds.
•Perform Security Services Dispatch functions.
•Conduct basic interviews and investigations.
•Observe and document security and safety hazards.
•Prepare incident reports, memorandums and other written documentation.
•Assists local police agencies during investigations or emergencies.
•Monitor and assist with access control and visitor management.
•Controls and enforces vehicular and pedestrian traffic patterns in the Medical Center as assigned.
•Provides security escort services as assigned.
•Participates in property control procedures (accepts, records, stores, returns, or releases to authorized persons).
•Responds to emergency situations (i.e. Code Red, Blue, Code Triage, Code Orange, etc.).
•Performs other duties as assigned
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Patient Access-Pre-Visit
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $45.59 - $74.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Under the leadership of the System Director of Patient Financial Clearance, the System Manager of Financial Clearance – Pre-Authorization Services provides strategic leadership and operational oversight of pre-authorization functions supporting ambulatory clinics and hospital-based services across the Rush University System for Health. This role ensures that all services requiring prior authorization are secured in accordance with payer policies prior to service delivery, supporting timely patient care while protecting organizational revenue integrity.
This position requires deep subject matter expertise in complex authorization workflows, payer medical necessity requirements, and Epic electronic health record processes. The System Manager provides oversight across high-complexity clinical service lines—including diagnostic imaging, surgical services, and infusion therapies—ensuring documentation meets stringent payer-specific requirements.
The System Manager acts as a vital liaison between physicians, clinical teams, and revenue cycle departments. By aligning clinical orders with payer policies, this role plays a critical part in preventing authorization-related denials, minimizing revenue leakage, and ensuring services are financially secured across the system.
Other information:
Qualifications
Education
•Bachelor’s degree in healthcare administration, Business Administration, Finance, or a related field required.
•An equivalent combination of education and progressively responsible healthcare revenue cycle experience may be considered in lieu of a bachelor’s degree.
•Master’s degree preferred.
Experience
•Minimum of 5–7 years of experience in healthcare revenue cycle operations, with significant focus in prior authorization, financial clearance, or patient access functions.
•Minimum of 3 years of leadership or management experience, preferably in a system or multi-site environment.
•Demonstrated experience supporting complex authorization workflows for diagnostic imaging, surgical services, and infusion therapies.
•High proficiency in Epic authorization workflows and work queue management.
•Experience collaborating with physicians and clinic operations is strongly preferred.
Knowledge & Skills
•Advanced knowledge of payer authorization requirements, medical necessity policies, and reimbursement guidelines.
•Strong understanding of authorization lifecycle management, including clinical documentation requirements and payer review processes.
•Demonstrated expertise in Epic authorization workflows, work queues, and electronic order-driven authorization processes.
•Ability to interpret payer policies and translate requirements into operational workflows.
•Experience analyzing operational and financial performance data to support denial prevention and revenue optimization.
•Strong leadership, communication, and relationship-management skills.
•Exceptional organizational, analytical, and problem-solving abilities.
•Ability to lead operational improvements in a complex healthcare environment.
Core Competencies
•Authorization & Payer Policy Expertise
•Revenue Integrity & Financial Stewardship
•Operational Leadership
•Provider & Clinical Partnership
•Financial Clearance Optimization
•Process Improvement & Innovation
•Strategic Collaboration
Responsibilities:
Operational Leadership
•Provide leadership and operational oversight for financial clearance teams responsible for securing prior authorizations across multiple outpatient and hospital-based service lines.
•Ensure staff follow standardized workflows for obtaining authorizations in accordance with payer policies, medical necessity guidelines, and service-specific requirements.
•Oversee authorization operations for diagnostic imaging, surgical procedures, outpatient procedures, in-office procedures, and infusion services, ensuring appropriate clinical information is obtained and submitted to payers.
•Maintain operational knowledge of complex payer requirements, authorization pathways, and service-specific review criteria that impact approval outcomes.
Authorization Workflow Expertise
•Provide subject matter expertise in authorization lifecycle management, including order review, clinical documentation verification, submission processes, payer follow-up, and approval tracking.
•Ensure appropriate alignment between clinical orders, procedural coding, and payer authorization requirements to support accurate submission and approval.
•Maintain expertise in payer medical necessity guidelines, documentation requirements, and service-specific authorization pathways.
•Identify and resolve operational barriers that delay or prevent authorization approvals.
Epic Workflow and Technology Optimization
•Serve as an operational expert in Epic authorization and referral workflows, including order-driven authorization processes, work queues, and authorization tracking tools.
•Ensure optimal use of Epic functionality to support efficient authorization management, including documentation capture, order review, and work queue prioritization.
•Partner with information technology and revenue cycle leadership to improve Epic workflows related to authorization management, clinical documentation integration, and operational reporting.
•Support implementation and optimization of automation tools and technology solutions that improve authorization efficiency and payer communication.
Revenue Cycle Performance
•Support the organization’s revenue cycle by ensuring services requiring authorization are appropriately cleared prior to service delivery.
•Monitor authorization approval rates, payer turnaround times, and denial trends to identify operational risks and revenue protection opportunities.
•Develop and implement strategies to reduce authorization-related denials and payer escalations.
•Collaborate with revenue cycle leadership to support financial clearance metrics and organizational revenue goals.
•Ensure staff if following the Point of Service Collection.
Provider and Clinic Collaboration
•Partner closely with physicians, advanced practice providers, and clinic leadership to ensure clinical documentation and supporting information align with payer requirements.
•Provide expertise to clinical departments regarding payer policies, medical necessity documentation, and authorization submission requirements.
•Serve as a liaison between clinical teams, financial clearance staff, and revenue cycle operations to resolve authorization barriers and support timely patient care.
Team Leadership and Development
•Recruit, train, mentor, and manage financial clearance staff responsible for authorization operations.
•Develop team expertise in complex payer authorization requirements, service-specific workflows, and clinical documentation standards.
•Establish productivity, quality, and service level expectations for authorization teams.
•Foster a culture of accountability, collaboration, and operational excellence.
•Strong focus and plan on nurturing a top tier work environment for employees to meet organizational goals of staff engagement
Process Improvement and Operational Excellence
•Lead initiatives to improve authorization turnaround times, reduce rework, and strengthen documentation accuracy.
•Analyze operational workflows to identify opportunities for standardization, automation, and improved payer response management.
•Drive continuous improvement initiatives that strengthen financial clearance performance and revenue protection.
Operational Performance and Reporting
•Monitor key performance indicators including authorization turnaround times, approval rates, denial trends, payer response timelines, and service level compliance.
•Develop operational reporting to identify workflow gaps, payer issues, and process improvement opportunities.
•Provide leadership with actionable insights related to authorization performance and revenue cycle impact.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: HB Commercial Billing-Collect
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Responsible for assisting the Denial Management team with various duties including understanding the denial, maintaining a filing system from various payers for record management, reviewing denial data from our all payers for accuracy of information and writing appeal letters as needed. Exemplify the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
HS Diploma
• 2 years’ experience in a healthcare environment.
• General knowledge of the healthcare field.
• Working knowledge of Epic.
• Advanced knowledge of the review process for commercial payers and government review agencies.
• Strong computer, interpersonal and mathematical skills.
• Technical aptitude with the ability to quickly gain proficiency with relevant computer applications.
• Proficiency with Microsoft Office.
• Ability to perform multiple tasks with strong time management skills.
Responsibilities:
1. Writes standard appeal letters to Managed Care payers and submit charts when needed with these appeals. Works with Rush University Medical Center and Rush Oak Park Hospital departments as needed to obtain any missing information.
2. Maintains thorough understanding of medical policies and applies them to current denial situations. Attends payer meetings as needed.
3. Contacts physician offices and works with their staff to identify rationale and resolve denials.
4. Manages assigned work queues in Epic. Assigns cases to denial management representatives as needed.
5. Acts as the first point of contact for resolution of escalated issues internally. Escalates issues to manager or payers as needed.
6. Documents activity in all HCF systems with narratives of action taken.
7. Serves key role as mentor and trainer to other denial management representatives and other sections of Healthcare Finance as needed.
8. Denial Avoidance / Payment delay management.
9. Identifies trends and assists with developing process improvements.
10. Collaborates with other Healthcare Finance members when technical issues arise.
11. Creates BDC records in Epic.
12. Demonstrates contributions to financial goals reflected by suggested process improvements.
13. Identifies and prints the needed medical records in Epic.
14. Willingness to engage in continual education and training in the subject field.
15. Participates in educational activities.
16. May lead and direct work of others; assists with training new staff as needed.
17. Maintains strictest confidentiality.
18. Performs special projects as assigned by the Director of Revenue Management.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: VBC Clinic - Clinic
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 10 Hr (7:00:00 AM - 7:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.
Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.
Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: Dept of Surgery Admi
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $29.36 - $47.79 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Financial Analyst provides financial support to the department leaders. This will include the development of budgets and
financial analyses, maintenance of financial reports,. Exemplifies the Rush mission, vision and values and acts in accordance
with Rush policies and procedures.
Other information:
Required Job Qualifications:
1. Bachelor's Degree with three years’ experience OR master's degree a 1 year of experience.
2. Strong financial analysis.
3. Strong oral and written communication skills.
4. Strong interpersonal skills to effectively build relationships and collaborate in the broad network of Rush University
Medical Center (RUMC).
5. Ability to work independently with minimal direction and to work as part of a team.
6. Ability to set priorities and manage deadlines, possess strong work ethic, and attention to detail.
7. Ability to exercise judgment when dealing with confidential matters.
8. Business acumen and ability to think systemically and strategically.
9. Proficient with Microsoft Office, specifically in Word, Excel, and PowerPoint.
Preferred Job Qualifications:
1. Experience in clinical, research, or health care field.
2. Five years of experience in healthcare administration or finance.
Responsibilities:
1. Assists in the submission budgets. Identifies opportunities and recommends implementation of process changes to
support greater efficiency and usefulness in the budget creation and tracking.
2. Tracks monthly performance and financial data into an executive dashboard.
4. Create various financial analyses reports as needed.
5. Coordinates preparation and submission of financial reports and other paperwork.
6. Tracks or coordinates the tracking of paperwork and maintenance of appropriate copies.
7. Develops and maintains strong, collaborative working relationships with key contacts including Finance
8. Prepares routine reports for management distribution (i.e. volume, CMI, FTEs, space, patient service
revenue, etc.)
9. Coordinates/compiles data submission and maintains structure for Benchmarking and Productivity
10. Routine monthly data loads to budget system as well as maintain the dimension table.
11. Supports the annual operating and capital budget processes as well as interim reforecasts
12. Provide basic training and support to external departments
13. Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Continuing Education
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 1
Work Schedule: 4 Hr (8:00:00 AM - 1:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $16.60 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The work-study student will assist with administrative tasks and projects in the Interprofessional Continuing Education. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•High school diploma
•Possesses customer friendly attitude
•Professional verbal and written communication skills
•Detail oriented
•Professional and pleasant office mannerism
Preferred Job Qualifications:
•Interest in survey or data collection
Disclaimer:
Responsibilities:
•Duties will include assisting in the collection and distribution of evaluation data for continuing education programs.
•General office organization. Keeping space welcoming and professional.
•General office tasks. Assist with administrative tasks including, assisting with customer service inquiries, processing attendee credits and data entry.
•Assignments to support IPCE Leaders.
•Ability to work independently.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Physiology-Res Fac
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: Based on NIH scale $63.480 - $77.076
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Incumbent performs molecular, cellular, and immunology work and experiments under limited supervision, utilizing advanced degrees of technical proficiency. Designs, initiates, and performs complex scientific research experiments within a Translational Medicine research laboratory. Evaluates data, and prepares final reports/papers based on experimental results. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
A mature and motivated individual who is well trained in areas of molecular biology, cell biology, and immunology
Education: PhD or MD, or equivalent experience
· Earned MD or PhD in biological sciences or equivalent. Molecular biology, cell biology or immunology PhD preferred.
· Expertise in molecular biology (PCR, RT-PCR, RNA seq), cell culture, immune functional assays utilizing patient samples, ELISA assays, and flow cytometry (FACS).
· Expertise in working with relevant experimental models of disease.
· Enthusiastic, self-motivated, efficient and interacts well with others as part of a team.
· Ability to work independently.
· Excellent written and verbal communication skills.
· Ability to organize and perform laboratory work on several concurrent research projects.
Preferred Job Qualifications:
· Strong communication, data analysis, computer and organizational skills.
· Expertise with confocal imaging techniques and with high-content screening platforms.
Responsibilities:
· Plans and directs experiments related to molecular and cellular biology, and immunology research, including the planning and execution of an assigned project.
· Identifies an original research project, experiments, and potential research directions related to research activities; collects, evaluates, interprets and provides documentation of research data to accomplish research objectives.
· Work collaboratively with Rush University physicians and clinicians to obtain patient specimens and patient clinical data.
· Provides own data collection, preparation of manuscripts, and research papers for presentation and/or publications.
· Maintains a safe laboratory environment and ensures compliance with governmental and University policies, procedures, rules, and regulations.
· Performs other job related assignments as assigned.
· May also be required to supervise research employees and/or nonexempt staff.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Urology PBC POB
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.
Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.
Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pharmacy
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 2
Work Schedule: 8 Hr (1:00:00 PM - 9:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $49.53 - $78.02 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Pharmacist may fill the role of a number of different positions in the department. The Pharmacist may work in central operations, or in a satellite. He/she may work a day, evening, or overnight shifts. The shift the Pharmacist works will reflect the training and skill set that the pharmacist has. Operations role: The scope shall include operational responsibility for order verification, IV therapy, total parenteral nutrition, automated dispensing cabinets (ADC), oral drug compounding/repackaging, dispensing and delivery of medications. Assessment of current IV clean rooms with USP 797 regulations including necessary staff education will also be a focus. Central Pharmacy/Satellite role: Reviewing and verifying medication orders in Epic for accuracy and safety. This role will respond to questions from nursing and physicians about missing doses and medication questions (dosing, appropriateness in therapy, formulary, etc). DoseEdge order review and approval. Appropriate phone etiquette and multi-tasking is vitally important in this role. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• One year of hospital pharmacy experience.
• Strong analytical, problem-solving, written communication and interpersonal skills.
• Must be flexible with work schedule.
• Dependable attendance and job performance.
• Licensed or license-eligible in the State of Illinois.
Responsibilities:
1.Understanding workflows within the central pharmacy with regards to Pyxis and patient specific order filling in order to check orders coming out of the carousel and and IV room, as well as those prepared by technicians.
2.Knowledge of USP 797 clean rooms and workflow in IV rooms in the central pharmacy for order checking, including TPN preparation when necessary.
3.Evaluate and verify Epic physician's orders for therapeutic appropriateness, proper dosing, optimal dosage form, drug interactions, allergic reactions, route and rate of administration and therapeutic redundancy.
4.Clarifies physicians' orders, when necessary, through direct and timely contact with prescriber or designated practitioner.
5.Provides patient-specific pharmacotherapy recommendations and drug information to the medical and nursing staff.
6.Documentation of clinical interventions.
7.Uphold departmental, and institutional, policy as appropriate.
8.Understand the operations of the Central Pharmacy and Tower pharmacies, and assist with the staffing the area when needed.
9.Act in a backup role for technician lead to address technician sick calls in reassigning shift changes.
10.Assist with other departmental quality initiatives which may arise during the time of service in the department.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Endoscopy
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 10 Hr (7:00:00 AM - 5:30:00 PM), Call Required, Weekends/Holidays, on when on-call.
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Qualifications Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
Skills:
1.Analytical ability is required.
2.Communication skills are required in order to lead and teach.
3.Ability to interact effectively with others in difficult situations.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
2.Utilizes system wide resources to support decision making and action.
3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
address.
4.Communicates current evidence-based information with peers.
5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
9.Recognizes changes in patient status and consistently responds effectively.
10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
risk patient identification) to minimize risk.
13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
14.Demonstrates the ability to provide education to staff and students on the unit.
15.Demonstrates beginning leadership skills related to patient care.
16.Delegates effectively and consistently to optimize patient outcomes.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18. Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: PBC Transplant
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $37.50 - $62.21 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current license and credentials by the state they are assigned.
• At least one year of nursing experience required.
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
• Current CPR Certification.
• Analytical ability.
• Communication skills in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: University Transplan
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:30:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $54.42 - $97.41 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Clinical Manager, RN, under the leadership of both the Director of Operations and Medical Director, will be responsible for the ongoing clinical and operational functionality of the practice (operations, workflows, quality and patient experience). Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Bachelor's Degree in Nursing required.
•Current State of Illinois RN licensure required. Current State of IN licensure required for those working in Indiana.
•National nursing certification required within one year of hire.
•Five years healthcare, hospital or patient care delivery experience.
•Displays commitment to delivering superior patient experience.
•Strong communicator with ability to influence provider and staff.
•Ability to identify, troubleshoot and resolve problems in a complex environment.
Preferred Job Qualifications:
•Master's Degree
•Experience in healthcare operations or ambulatory setting.
Responsibilities:
Job Responsibilities:
1.Provides input towards strategic and long term operational planning.
2.Escalates issues that impact strategy to Director.
3.Supports providers in the delivery of exceptional care.
4.Works with the leadership team to monitor and address patient experience feedback.
5.Review, research and resolve practice specific patient complaints and concerns.
6.Understands and supports providers' productivity challenges and implements practices and workflow changes to alleviate them.
7.Operationalizes institution and department change initiatives and implements approved changes at Practice level.
8.Responsible for converting organizational goals into practice specific goals and drives the goal implementation, including policy revisions and Practice specific quality improvement initiatives.
9.Monitors practice level key performance indicators, scorecards, patient feedback, quality results, patient safety goals, environment of care and financial reports to ensure the Practice remains on course to meet or exceed operational goals.
10.Interprets data and understands how to respond to maximize Practice performance.
11.Identify trends, and underlying issues and institutes resolutions.
12.Motivates staff to perform at their highest level and effectively holds staff accountable for delivery of high quality services including patient care, access and satisfaction.
13.Hires strong talent with appropriate competencies and skill mix.
14.Ensures appropriate staffing in all areas including providing staff training, competency development, orientation and recognition.
15.Direct reports include clinical, lead/charge staff and other non-physician staff.
16.Monitors staff and physician satisfaction and makes recommendations to improve work culture as necessary.
17.Maintain regular, two-way communication with staff to support their achievement of strong performance in support of the practice goals, supports their personal developmental goals and concerns and builds an understanding of Rush and the practice.
18.Responsible for achievement of all compliance, regulatory, joint commission, ECOG/UNOS/OSHA adherence and other regulatory body requirements.
19.Must understand and effectively use EPIC, all systems and software databases to achieve goals.
20.Maintains effective, collaborative working relationships with other RUMG departments and related practices for best practices, workflow, policy and process feedback.
21.Representative on RUMG committees or cross-departmental team to design and implement common standards.
22.Manage availability of resources/supplies.
23.Monitors patterns in purchasing supplies and ensures timely processing of payments and invoices.
24.Serves as a role model whose attitudes and actions support Practice leadership and goals.
25.Acts as a role model and champion for ICARE and employee engagement as well as the patient centered/patient first care model.
26.Keeps up with current development and trends in the area of expertise.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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