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    • Food Service Assistant

      28691
      United States, IL, Oak Park
      Rush Oak Park Hospital
      October 09, 2026

      Location: Oak Park, Illinois

      Business Unit: Rush Oak Park

      Hospital: Rush Oak Park Hospital

      Department: Food and Nutrition Services

      Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

      Shift: Shift 2

      Work Schedule: 4 Hr (4:00:00 PM - 8:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $16.48 - $23.28 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Responsibilities includes patient facing food service on assigned units, cashier duties, food handling, dish room and sanitation. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •Will train on the job.
      •Interpersonal skills with the ability to concentrate and pay close attention to detail necessary.
      •Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
      •Ability to write routine reports and correspondence.
      •Ability to effectively present information in one-on-one and small group situations to patients, families and associates of the organization.
      •Ability to add, subtract, multiply, and divide in all units of measure.
      •Basic computer skills.
      •Ability to apply common sense understanding to carry out instructions furnished in written, or oral form.
      •Ability to deal with problems and offer solution
      Preferred Job Qualifications:
      •Previous food service experience
      •High school graduate or G.E.D.
      Physical Demands:
      •Ability to work in a fast pace environment.
      •Ability to bend, kneel, lift up to 25#, if necessary.

      Responsibilities:
      •Takes patients menu selections prior to each meal, complies with dietary restrictions on special modified diets in accordance with food allergies and
      sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
      •Communicates and practices patient safety goals and patient confidentiality.
      •Utilizes equipment in performing job functions according to department’s safety procedures.
      •Assists in daily cleaning operations as needed to include dish room duties to ensure all necessary service ware is available for next meals service.
      •Required to participate and attends departmental meetings and staff development programs.
      •Exhibits pleasant and cheerful demeanor and maintains a helpful attitude towards employees, physicians, patients, and visitors.
      •Maintains sanitation standards of the department including disposal of waste in the proper manner, sweeping and mopping floors, cleaning food service
      equipment.
      •Merchandises, portions and serves food and meals as directed to patients, customers and guests.
      •Operates cash register and collects money for food sold in retail services.
      •Maintains records, logs and reports as assigned.
      •Attends departmental and hospital wide in-services as assigned.
      •Adheres to departmental, hospital and regulatory agency standards.
      •Assigned duties may change frequently based on the needs of the operation.
      •Orders, receives, assembles, and prepares, portions, serves, transports and stores food and food service supplies in accordance with protocol. Performs
      cashier, sanitation and trash removal functions as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • ECMO Specialist

      30268
      United States, IL, Chicago
      Rush University Medical Center
      October 08, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: ECMO

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 3

      Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $34.89 - $56.78 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Manages extracorporeal circuit, for patients on extracorporeal membrane oxygenation (ECMO). Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedure.

      Other information:
      Required Job Qualifications:
      • Currently licensed by the State of Illinois as a Registered Nurse, Registered Respiratory Therapist, or Certified Clinical Perfusionist.
      .Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) (New graduates must have acceptance into an accredited school of nursing within 6 months from date of hire,
      *Within 1 year from the date of hire, employee must be enrolled in a BSN program.
      *RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
      *Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination.
      • Working knowledge of neonatal and pediatric congenital heart disease and physiology.
      • Experience in a pediatric or neonatal critical care setting.
      • Satisfactory completion of RUMC ECMO specialist training program.
      • Ability to work in a complex clinical environment.
      • Strong written and verbal communication skills.
      • Ability to work in a highly stressful work environment, where attention to detail is necessary to prevent patient morbidity and mortality.
      • High level of analytical ability.
      • Working knowledge of computers.

      Responsibilities:
      1.Monitoring of the extracorporeal circuit.
      2.Ensuring adequate organ and tissue perfusion and oxygenation of the ECMO patient.
      3.Troubleshooting and replacing malfunctioning components of the extracorporeal circuit, which may include emergent life threatening situations.
      4.Under the direction of a physician is responsible for administration of fluids and/or blood products via the extracorporeal circuit.
      5.Testing and maintaining of adequate anti-coagulation.
      6.Taking scheduled call shifts.
      7. When not assigned to ECMO duties, employees will be expected to support other areas within the department as needed.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Ambulatory RN 2 - Home Infusion

      30382
      United States, IL, Chicago
      Rush University Medical Center
      October 08, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Home Infusion Solutions

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $37.50 - $62.21 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • Current license and credentials by the state they are assigned.
      • At least one year of nursing experience required.
      • Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
      • All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
      • Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
      • Current CPR Certification.
      • Analytical ability.
      • Communication skills in order to lead and teach.
      • Ability to interact effectively with others in difficult situations.
      • The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
      - A specialty certification may be required for certain departments within 12 months of hire.
      Preferred Job Qualifications:
      • National Certification.
      Physical Demands:
      • Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
      • Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
      • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

      Responsibilities:
      1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
      2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
      3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
      4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
      5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
      6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
      7.Communicates current evidence-based strategies, standards of care and protocols with peers.
      8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
      9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
      10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
      11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
      12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
      13.Recognizes patterns and problems in a specific patient population that require evaluation.
      14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
      15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
      16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
      17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
      18.Considers factors related to resources utilization when delivering care to patients and families.
      19.Supports clinic goals and change initiatives and participates in nursing shared governance.
      20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
      21.Provides education to staff and/or students in the clinic.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Financial Counselor - Patient Access

      30625
      United States, IL, Chicago
      Rush University Medical Center
      October 08, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Patient Access-Pre-Visit

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $18.87 - $29.73 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Financial Counselor position is responsible for securing all Transplant, Psychiatric, and rehabilitative services as outlined in the principle responsibilities. Provide excellent customer service to both our patient population and internal as well as external clients. Perform financial counseling duties to assist patients/responsible parties in identifying payment sources. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High School Diploma or Equivalent
      • Two years’ previous experience in a medial healthcare environment
      • Demonstrate knowledge and proficiency in securing governmental and non-governmental accounts for payment.
      • Working knowledge of creating and maintaining spreadsheet based reports.
      Preferred Job Qualifications:
      • Bilingual proficiency.

      Responsibilities:
      1. Identify/counsel potential and repeat/recurring bad debt patients to prevent the rendering of non-urgent care services. Offer payment options to patients based upon policy and procedure.
      2. Identify potential charity and grant patients, assist patients with completing eligibility applications, make eligibility determinations (up to $5000 is actual or estimated charges), and notify patients of decisions.
      3. Make patient payment arrangements.
      4. Investigate additional payment sources.
      5. Accept payments.
      6. Serve as customer service resource for walk-in patients in hospital lobby/patient registration area.
      7. Handle customer service phone calls (pertaining only to prospective services and in-house patients).
      8. Provide price estimates to patients, physician offices and ancillary departments.
      9. Complete cross training to be a Registration Specialist.
      10. Complete daily and weekly volume/productivity management reporting.
      11. Participate in/assist with quality management process(es).
      12. 100% of accounts requiring patient payment arrangements are concluded with a payment schedule in place prior to the end of the "Bill Hold" period.
      13. 90% of Customer Service phone are remedied at the time the call is received.
      14. Supervisor/Manager reviews work queue of accounts and various reports.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Ambulatory RN 2 - Pediatrics General

      30732
      United States, IL, Chicago
      Rush University Medical Center
      October 08, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Group

      Hospital: Rush University Medical Center

      Department: Pediatrics General -

      Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

      Shift: Shift 1

      Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $37.50 - $62.21 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • Current license and credentials by the state they are assigned.
      • At least one year of nursing experience required.
      • Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
      • All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
      • Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
      • Current CPR Certification.
      • Analytical ability.
      • Communication skills in order to lead and teach.
      • Ability to interact effectively with others in difficult situations.
      • The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
      - A specialty certification may be required for certain departments within 12 months of hire.
      Preferred Job Qualifications:
      • National Certification.
      Physical Demands:
      • Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
      • Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
      • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

      Responsibilities:
      1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
      2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
      3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
      4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
      5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
      6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
      7.Communicates current evidence-based strategies, standards of care and protocols with peers.
      8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
      9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
      10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
      11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
      12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
      13.Recognizes patterns and problems in a specific patient population that require evaluation.
      14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
      15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
      16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
      17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
      18.Considers factors related to resources utilization when delivering care to patients and families.
      19.Supports clinic goals and change initiatives and participates in nursing shared governance.
      20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
      21.Provides education to staff and/or students in the clinic.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Catering Coord

      28173
      United States, IL, Chicago
      Rush University Medical Center
      July 11, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Food And Nutr Srvcs -R500 Drcc

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (6:00:00 AM - 2:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $16.48 - $23.28 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Serves as direct point of contact with all customers through all stages from initial contact, proposals, confirmations and finalized booking of catering and event sales, responsibilities include welcoming guests, making follow up phone calls, responding to emails, data entry, creating banquet event orders for events, detailing events, making contact with client, diffusing any problems handling all phone and internet inquiries.

      Other information:
      Required Job Qualifications:
      •High School Diploma
      •Minimum 2 years of experience in the administrative, clerical, or purchasing field
      •Excellent communication skills (verbal and clerical) and public relation skills for greeting all guests to the office.
      •Knowledge of computer software - Excel, Word, Power Point, – in order to design, implement and maintain complex data programs for the department.
      •Ability to demonstrate critical thinking in a high paced environment with minimal supervision.
      •Ability to handle a variety of complex tasks at once while working under tight deadlines on a daily basis.
      •Ability to represent the department by consistently demonstrating professional appearance and grace under pressure.
      •Ability to handle confidential information and maintain confidentiality.
      •Food handlers and allergen certification
      Preferred Job Qualifications:
      •Associate degree in hospitality management or related field
      •2 years previous catering experience
      •Extensive Knowledge of Food and Beverage
      •Knowledge of room set ups for meetings and receptions, types of service
      •Experienced with catering and accounting software – Eventmaster, Catertrax, Quickbooks
      •Ability to navigate internet websites, and perform website maintenance
      Physical Demands:
      •Sufficient dexterity to operate computer keyboard, able to communicate using a variety of audio technology, able to see; 90% of time sitting, 10% of time standing or walking
      •Ability to routinely walk to other areas and lift 20# boxes as required.
      Competencies:
      Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      •Welcomes guests and clients and effectively communicates with in a friendly, courteous and timely manner.
      •Acts as a receptionist for all in-coming visitors.
      •Answers incoming calls for information and provides quotes for catering services and associated costs.
      •Responds to inquiries over the telephone and handles scheduling duties.
      •Replies to emails by providing prospective and existing customers with information regarding available rooms and timelines.
      •Follows up with customers in order to confirm upcoming catering events.
      •Schedules appointments with clients.
      •Gathers necessary information from clients and meeting planners to assist in menu planning, floor plans, room setup and décor.
      •Assists clients in choosing setup plans offered by the facility, according to their specific needs
      •Suggests alternative menu items in order to provide customers with variety.
      •Performs transcribing, formatting, inputting and editing work to produce event sheets, menus, and required information
      •Coordinates menus, preparation and distribution of specifications sheets and catering schedules.
      •Assists managers in conducting tastings, handling layouts of food stations and design of menu that benefits company standards.
      •Coordinates efforts to rent audio and visual equipment.
      •Operates and maintains office equipment such as fax machines, copiers, printers and scanners
      •Ensures the cleanliness and neatness of all assigned areas.
      •Enters assigned data into the office database.
      •Maintains electronic filing systems that enhance department function and increase efficiency.
      •Copy and collate documents.
      •Gathers and researches information required by the management.
      •Prepares quotations of catering events and provides needed information.
      •Trains other staff/clerical staff on routine procedures, telephone operations, pager function, and office machines.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Access Specialist 2

      29466
      United States, IL, Chicago
      Rush University Medical Center
      August 25, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Access Center Primary Care

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (10:30:00 AM - 7:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $21.61 - $34.04 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Knowledge, Skills, and Abilities:
      Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
      Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
      Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
      Disclaimer:
      The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
      Date Reviewed:
      Date Revised:

      Responsibilities:
      1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
      2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
      3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
      4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
      5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
      6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
      7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
      8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
      9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
      10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
      11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
      12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
      13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
      14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
      15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
      16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
      17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
      18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
      19.Utilizes customer service skills to exceed the patient’s needs.
      20.Performs other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Patient Care Tech 2- CSO (ROPH) - Full-Time, Night Shift

      28940
      United States, IL, Oak Park
      Rush Oak Park Hospital
      September 01, 2026

      Location: 520 S Maple Ave, Oak Park, Illinois 60304

      Hospital: Rush Oak Park Hospital

      Department: CSO (Float Pool)

      Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

      Shift: Night Shift: 7:00pm to 7:30am

      Work Schedule: 12-Hour Shifts - Weekends Included  

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $20.78 - $26.28 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Under the direction of a professional nurse, the Patient Care Technician 2 (PCT 2) coordinates and leads the team to assist patients with activities of daily living, transfer and mobility skills, skin, bowel and bladder programs, and maintains a clean, safe environment for the patient.

      Other information:
      •High School plus specialized training
      •Minimum of 1 Year experience in the hospital setting unless hired prior to 9/16/2024. Those employees will be grandfathered.
      •Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
      •Current CPR
      •Good communication skills
      •Computer skills
      •Proficient in Microsoft Word and Excel.
      •Ability to lead others with appropriate time management and organizational skills
      •Superuser for all patient care equipment
      •Ability to work weekends, holidays, and different shifts to accommodate staffing
      •Good time management and organizational skills
      Preferred Job Qualifications:
      •Prior clinical experience in an acute care setting.
      Physical Demands:
      • Ability to transport objects, patients and equipment
      •Ability to respond quickly to patient needs.
      •Work environment includes probability of exposure to adverse, hazardous, or unpleasant conditions wile caring for the sick
      •Ability to assist in evacuation of patients in the event of fire or other disasters
      •Routinely works with potentially infectious specimens and patients.
      •Ability to walk and stand throughout most of designated shift.
      •Ability to lift items weighing 10-50 pounds, above 50 pounds utilizes appropriate lift equipment.
      •Ability to carry items weighing 10-25 pounds (11-33% of time); 25 to 75 pounds (1-10% of time).

      Responsibilities:
      •Properly apply safety devices.
      •Assures that patients are set up and ready for meals and assists with feeding as appropriate.
      •Performs accuchecks 30 minutes before meals or as directed by the RN and reports and documents blood sugar levels to the RN.
      •Inform RN immediately of any change in patient’s condition.
      •Maintains a therapeutic relationship to provide optimal customer-focused care.
      •Communicates effectively with patients at levels appropriate to age and cognitive status, showing sensitivity to cultural diversity.
      •Interacts effectively with peers and other hospital staff to foster positive working relationships.
      •Computer documentation is accurate, timely and at point-of-care when possible.
      •Notify charge nurse whenever leaving the unit.
      •Assists patients with personal hygiene and activities of daily living promoting maximal independence.
      •Accurately calculates and documents calorie count, intake and output and patients’ weights.
      •Assists patients with transfers and mobility activities observing appropriate techniques, precautions and assistive devices.
      •Assists patients with bladder and bowel elimination programs and collection of laboratory specimens.
      •Enhance patient satisfaction by hourly rounding and prevention of call light needs. Improves response to call lights when they occur.
      •Work collaboratively with other members of the health care team to insure high levels of patient care.
      •Follow CDC guidelines for hand washing and be aware of and follow isolation precautions.
      •Need to always be on the floor during shift report unless directed by the Charge RN.
      •Work as a team with your nurse to ensure that the patient feels safe and well cared for while with us in the hospital.
      • Documents accurately, timely, and at point-of-care when possible

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Admissions Operations Quality Improvement Specialist - UME- Orientation - Full-time

      30626
      United States, IL, Chicago
      Rush University Medical Center
      October 06, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: UME- Orientation

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $25.20 - $35.60 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Job Summary:
      The Admissions Operations Quality Improvement Specialist is responsible for improving the efficiency, consistency, and reliability of admissions operations throughout the 8–9-month admissions cycle. This role focuses on managing large volumes of applications, reducing redundant or duplicative steps, improving application review and interview workflows, monitoring interrater reliability among interviewers and reviewers, and ensuring accurate, reportable data for each component of the admissions process—from application intake and secondary review through interview, committee review, decision, enrollment, and matriculation.
      The position resides within the Office of Admissions and supports admissions leadership by providing timely operational analysis, standardized process documentation, and data reporting that helps the office manage cycle demands, maintain consistent admissions practices, and support continuous quality improvement within admissions operations. By supporting measurable outcomes, process monitoring, documentation, and improvement follow-up within admissions operations, the role contributes to the School’s LCME-related continuous quality improvement efforts. The role applies structured methods such as Plan-Do-Study-Act (PDSA) cycles in collaboration with admissions staff, Committee on Admissions members, and others in the Office of Medical Education. This role exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •Bachelor's degree in a relevant field, such as healthcare administration, public health, business, industrial engineering, higher education administration, or a related discipline; master's degree preferred.
      •2-4+ years of experience in admissions operations, operational reporting, quality improvement, process analysis, workflow optimization, or business operations support, preferably in higher education, medical education, healthcare operations, or a related environment.
      •Demonstrated ability to work collaboratively while managing operational workflows, prioritizing competing cycle demands, reducing redundancies, tracking application status, and supporting timely completion of high-volume admissions activities.
      •Working knowledge of admissions-cycle data, operational reporting, data-quality monitoring, reviewer/interviewer completion tracking, and basic methods for assessing interrater reliability or reviewer consistency.
      •Strong written and verbal communication skills, including the ability to prepare clear SOPs, process documentation, status updates, and operational summaries for varied audiences.
      •Proficiency with Excel and operational data tools required; experience with admissions systems, CRM platforms, reporting dashboards, SQL, Tableau, Power BI, or similar tools preferred.
      •Excellent collaboration, relationship-building, analytical problem-solving, organizational, and communication skills; ability to work effectively with admissions staff, Committee on Admissions members, reviewers, interviewers, admissions leadership, and others in the Office of Medical Education during peak cycle periods.
      Preferred Job Qualifications:
      •Experience supporting admissions operations during a high-volume application cycle.
      •Experience with medical/health professions admissions systems, including AMP, AMCAS, AAMC PREview, and customer relationship management platforms.
      •Experience with admissions reporting, dashboard development, or operational data-quality monitoring.
      •Experience supporting interviewer or reviewer calibration/norming activities.
      Physical Demands:
      Competencies:
      •Operational data analysis and accurate admissions-cycle reporting.
      •Collaborative application of continuous quality improvement methods, including admissions workflow improvement, redundancy reduction, structured PDSA cycles, process measurement, and results documentation.
      •Clear technical writing, including SOP authorship.
      •Consultation and collaboration with admissions staff, Committee on Admissions members, reviewers, interviewers, admissions leadership, and others in the Office of Medical Education.
      •Cycle management, prioritization, and follow-through during peak admissions periods.

      Responsibilities:
      Job Responsibilities:
      Process Mapping & Diagnostic Analysis
      •Map the end-to-end admissions workflow, including application intake, AMCAS and secondary application review, interview scheduling, interview completion, committee review, admissions decision, enrollment, and matriculation.
      •Analyze application volume, cycle time, workload, and status data at each stage of the admissions cycle to identify bottlenecks, delays, redundant data entry, duplicative reviews, and avoidable handoffs.
      •Identify recurring operational issues, determine root causes, and recommend solutions to improve workflow performance, data quality, and operational effectiveness.
      •Monitor interrater reliability among interviewers and reviewers, identify patterns of inconsistent rubric application or rater drift, and support calibration activities to improve consistency during the admissions cycle.
      •Review admissions-cycle procedures for consistency with Office of Admissions policies, timelines, documentation expectations, and reporting needs.
      Workflow Design & Testing
      •Analyze workflow performance and develop data-informed process improvements that improve throughput, clarify roles, and support timely movement of applications through each stage of the admissions cycle.
      •Apply Plan-Do-Study-Act (PDSA) cycles in partnership with admissions staff, Committee on Admissions members, reviewers, interviewers, and others in the Office of Medical Education to pilot targeted process changes during the admissions cycle, using defined success measures, data-collection plans, and shared feedback.
      •Use admissions-cycle data and collaborative feedback to identify process variation, test improvements through PDSA cycles, track results, and document changes that improve workflow efficiency, consistency, timeliness, and data quality.
      •Work with admissions systems and technology partners to improve data capture, reporting accuracy, status tracking, and appropriate automation of manual or duplicative tasks.
      •Support interventions to improve interview and reviewer consistency, including calibration/norming sessions, rubric clarification, structured interview guidance, and reviewer follow-up as needed.
      Operational Quality Assurance & Review Consistency
      •Monitor interview and review processes for consistency, timely completion, accurate documentation, and adherence to established Office of Admissions procedures.
      •Use scoring, rubric, and completion data to identify potential rater drift, inconsistent rubric use, missing documentation, or process variation that may affect admissions-cycle reliability.

      •Analyze operational trends and prepare summaries for admissions leadership that identify cycle risks, workflow performance concerns, data-quality issues, process variation, and opportunities for improvement.
      Documentation & Standardization
      •Author, maintain, and version-control clear Standard Operating Procedures (SOPs) for each stage of the admissions process to ensure consistent execution across staff, reviewers, and interview cycles.
      •Develop training materials and job aids to support onboarding of new staff, application reviewers, and interviewers.
      •Maintain a centralized SOP/process library accessible to admissions team members.
      Measurement, Reporting & Continuous Improvement
      •Establish and track admissions operations metrics across the cycle, including application volume, review turnaround time, interview scheduling status, interviewer/reviewer completion, days-to-decision, data completeness, and yield-related reporting needs.
      •Prepare recurring reports and dashboards that provide accurate, reportable data for each major component of the admissions process during the 8–9 month cycle.
      •Share findings, status updates, PDSA results, and operational recommendations with admissions leadership and the Office of Admissions team to support shared understanding, timely cycle management, and continuous improvement.
      •Maintain admissions operations metrics, process documentation, PDSA results, and improvement evidence to support CQI monitoring, internal reporting, and LCME-related documentation needs.
      •Maintain familiarity with admissions operations best practices, application-review workflows, reviewer/interviewer calibration, and data-reporting approaches relevant to high-volume admissions environments.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Food Service Asst 3

      24303
      United States, IL, Chicago
      Rush University Medical Center
      October 08, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Food And Nutr Srvcs-Patient

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 4

      Work Schedule: 8 Hr (6:00:00 AM - 9:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $0 - $0 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Assists with inventories, receives food supplies, prepares, assembles and conveys food, patient trays and supplies to areas of usage or storage; disassembles serving stations or areas, conveying equipment or supplies to proper cleaning or storage area; clean and maintains equipment; cleans the kitchen and related areas to maintain sanitary conditions which meet Board of Health standards; assists the cooks and bakers. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • H. S. Diploma or GED preferred.
      • Must be able to communicate verbally and in writing in English and demonstrate reading ability. Note: On the Job Training Competency will be evaluated.
      • Able to perform as an active team player.
      • Good interpersonal skills, outgoing personality.
      • Able to demonstrate basic math skills.
      • Able to operate foodservice equipment such as dish machine, scrubber.
      • Elementary cooking skill and experience with institutional food service equipment.
      • Six months or more experience as a FSAII.
      • Must be able to tolerate working close to hot equipment.
      • Hazards: Will have potential exposure to broken glass, steam, moving belts, etc.
      Preferred Job Qualifications:
      • Foodservice experience.
      Physical Demands:
      • Lift boxes/food weighing up to 65 pounds.
      • Pull/push carts filled with food trays. (Must manipulate two carts simultaneously).
      • Work demands 100% walking and/or standing.
      • Work duties may demand standing in place for extended periods, stooping, bending, lifting, pushing and pulling.
      • Work environment involves the ability to tolerate temperature and climate changes (hot, humid, cold, steam, wet).
      • Requires individual to move in and out of refrigerated areas and work in a dish room operation, which is a warm, wet and noisy area.

      Responsibilities:
      •Assembles, sets up, conveys, transports, and stores food, supplies, meal trays, catering orders as directed throughout the kitchen and medical center.
      •Responsible for keeping elevator key and its return before going off duty; informs supervisor of any elevator problems.
      •Plugs in equipment and sets up serving lines, ascertains the progression of the service of food and notifies the cooks and bakers of the timing of "special items"; Anticipates needs on the tray/serving lines and relates problems to proper individuals; Keeps tray/serving lines supplied with necessary food items; Removes unused food from serving lines.
      •Assists with food and bakery production; Performs production and portioning tasks as directed.
      •Maintains standards of cleanliness and sanitation of all surfaces, equipment, work areas, and storage (dry, refrigerated, and freezer) areas; Steams and cleans portable equipment; moves mobile equipment, sweeps and scrubs (with mechanical scrubbing machine) all areas of the kitchen; Maintains/cleans scrubbing machine.
      •Performs ware washing activities including soak sink procedures, cart unloading, scrap line operation, pot and pan cleaning, dish machine operation, dish room cleaning, and cart washing.
      •Helps receive, date, and put away deliveries; stores in proper refrigerators, freezers, or storeroom; rotates stock; cleans shelves, removes pallets; conducts inventory and assists with paperwork as needed for (storeroom and production).
      •Disposes of waste and garbage in proper manner to assigned destination and cleans the area equipment involved.
      •Assists with training personnel as assigned.
      •Follows hospital and departmental policies and procedures. Food Service Assistant III Job Description Page two
      •Performs other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Financial Services Rep 1

      29678
      United States, IL, Chicago
      Rush University Medical Center
      October 08, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Revenue Cycle Enterprise Svcs

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $17.63 - $27.77 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Financial Services Representative 1 manages assigned open receivable accounts for Medicare. The positions responsible for securing reimbursement, and performing actions such as re-bills, debit & credit, adjustments, refunds, and claim corrections resulting from the multitude of claims and payer edits. The Financial Services Representative 1 is also responsible for responding to internal audits. The ultimate goal of this position is to decrease receivables and increase quality and productivity. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High School diploma or GED equivalent
      • 1 year of experience.
      • Two years of experience in health care or hospital billing with an understanding of coverage eligibility requirements for Medicare.
      • Able to enter and retrieve data within FSS0/ASF
      • Familiar with Nebo's eCare billing editors such as Classic and CMS.
      • Strong familiarity with medical terminology and patient financial matters.
      • Specific knowledge of Microsoft Office in order to design, implements, tracks, and maintain moderately complex statistical information.
      • Strong analytical skills including statistical, mathematical, and organization abilities necessary for accurate reporting to payers and management.
      • Strong interpersonal skills are required for communication of finance-related issues to management and ancillary departments.
      • Sound understanding of billing processes and eligibility requirements of private and governmental payers.
      • Able to work independently.
      • Good time management skills and possess the ability to multi-task.
      • Good oral and written communication skills in order to work effectively with a diverse number of internal and external contacts.
      • Previous experience in a hospital setting, familiarity with medical terminology and patient fiscal matters.
      Preferred Job Qualifications:
      • Prior experience using Epic for Hospital Billing.

      Responsibilities:
      1. Actively manage account balances to ensure that we are compliant with Federal and State regulatory requirements and evaluate each account to ensure that each account balance is processed correctly.
      2. Follow up of claims to the appropriate payer for reimbursement: Work directly with various departments to insure the charges are properly credited and / or debited.
      3. Develop, manage, and maintain various electronic documents used to manage these projects.
      4. Develop and report status of the project weekly.
      5. Eagerly accept challenging assignments.
      6. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
      7. Communicate constructively with patients and other Rush departments to achieve mutually positive business and service outcomes.
      8. Monitor the CMS, National Governmental Services (NGS), Illinois Healthcare and Family Services (HFS), website for any updates to ensure that our accounts are compliant with Federal and State requirements.
      9. Work within your team to insure the team has all related job responsibilities.
      10. Develop, implement, & monitor system enhancements.
      11. Develop and communicate constructive feedback / issue solutions for problems as discovered.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Patient Care Tech 2 - 5 Kellogg (Adult Observation) - Full-Time, Day Shift

      30335
      United States, IL, Chicago
      Rush University Medical Center
      October 08, 2026

      Location: 1620 W Harrison St, Chicago, Illinois 60612

      Hospital: Rush University Medical Center

      Department: 5 Kellogg - Adult Observation Unit

      Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

      Shift: Day Shift: 7:00 AM to 7:30 PM

      Work Schedule: 12-Hour Shifts - Weekends Included

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $21.00 - $26.25 per hour

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Patient Care Technician II (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skills including but not limited to routine (daily) utilization of phlebotomy skills. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High school diploma or equivalent.
      • Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
      • Maintains current BLS certification.
      • Successful completion of the institutional screening examination.
      • Ability to solve simple problems.
      • Excellent communication and customer service skills.
      • Phlebotomy.
      Preferred Job Qualifications:
      • Prior clinical experience in an acute care setting.
      Physical Demands:
      • The ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
      • Lifting or carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
      • Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.

      Responsibilities:
      1. Assists the RN in the delivery of patient care.
      1.1 Reports to charge RN or designate for assignment of duties.
      1.2 Maintains a safe patient environment.
      1.3 Sets priority of duties based on needs of patient and unit under the direction of the RN.
      1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
      1.5 Assists patients in activities of daily living.
      1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
      1.7 Performs routine procedures, treatments and specimen collections.
      1.8 Demonstrates aseptic technique, when necessary.
      1.9 Assists RN or physician with advanced procedures.
      1.10 Assists the nurse in the management of uncomplicated tubes and drains.
      1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
      1.12 Demonstrates knowledge of age specific variables and growth and development. 1.13 Immediately reports changes in patient condition to the appropriate RN.
      1.14 Performs phlebotomy routinely, as delegated; correctly labels and processes specimens for laboratory analysis.
      2. Transports patients and (other) items as needed.
      2.1 Assists with admission, discharge, and transport of patients.
      2.2 Transports laboratory specimens and patient belongings as required.
      2.3 Obtains blood products, supplies and equipment as necessary.
      3. Competently utilizes technology.
      3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
      3.2 Demonstrates proficiency in the use of Epic...
      3.3 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.3.4 Consistently documents in real time at the point of care.
      4. Maintains a safe and orderly, well-equipped environment.
      4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly according to guidelines and unit routine.
      4.2 Independently orders, organizes, and restocks according to unit specifications.
      4.3 Replenishes patient room supplies.
      4.4 Maintains emergency supplies.
      5. Demonstrates a professional work style in interactions with internal and external customers.
      5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
      5.2 Negotiates break time and communicates departure and return time per unit protocol.
      5.3 Demonstrates a willingness to accept positive and negative feedback and changes behavior as indicated.
      5.4 Demonstrates initiative and self-direction in work habits.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply

    Food Service Assistant

    28691
    United States, IL, Oak Park
    Rush Oak Park Hospital
    October 09, 2026

    Location: Oak Park, Illinois

    Business Unit: Rush Oak Park

    Hospital: Rush Oak Park Hospital

    Department: Food and Nutrition Services

    Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

    Shift: Shift 2

    Work Schedule: 4 Hr (4:00:00 PM - 8:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $16.48 - $23.28 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Responsibilities includes patient facing food service on assigned units, cashier duties, food handling, dish room and sanitation. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •Will train on the job.
    •Interpersonal skills with the ability to concentrate and pay close attention to detail necessary.
    •Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
    •Ability to write routine reports and correspondence.
    •Ability to effectively present information in one-on-one and small group situations to patients, families and associates of the organization.
    •Ability to add, subtract, multiply, and divide in all units of measure.
    •Basic computer skills.
    •Ability to apply common sense understanding to carry out instructions furnished in written, or oral form.
    •Ability to deal with problems and offer solution
    Preferred Job Qualifications:
    •Previous food service experience
    •High school graduate or G.E.D.
    Physical Demands:
    •Ability to work in a fast pace environment.
    •Ability to bend, kneel, lift up to 25#, if necessary.

    Responsibilities:
    •Takes patients menu selections prior to each meal, complies with dietary restrictions on special modified diets in accordance with food allergies and
    sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
    •Communicates and practices patient safety goals and patient confidentiality.
    •Utilizes equipment in performing job functions according to department’s safety procedures.
    •Assists in daily cleaning operations as needed to include dish room duties to ensure all necessary service ware is available for next meals service.
    •Required to participate and attends departmental meetings and staff development programs.
    •Exhibits pleasant and cheerful demeanor and maintains a helpful attitude towards employees, physicians, patients, and visitors.
    •Maintains sanitation standards of the department including disposal of waste in the proper manner, sweeping and mopping floors, cleaning food service
    equipment.
    •Merchandises, portions and serves food and meals as directed to patients, customers and guests.
    •Operates cash register and collects money for food sold in retail services.
    •Maintains records, logs and reports as assigned.
    •Attends departmental and hospital wide in-services as assigned.
    •Adheres to departmental, hospital and regulatory agency standards.
    •Assigned duties may change frequently based on the needs of the operation.
    •Orders, receives, assembles, and prepares, portions, serves, transports and stores food and food service supplies in accordance with protocol. Performs
    cashier, sanitation and trash removal functions as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    ECMO Specialist

    30268
    United States, IL, Chicago
    Rush University Medical Center
    October 08, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: ECMO

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 3

    Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $34.89 - $56.78 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Manages extracorporeal circuit, for patients on extracorporeal membrane oxygenation (ECMO). Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedure.

    Other information:
    Required Job Qualifications:
    • Currently licensed by the State of Illinois as a Registered Nurse, Registered Respiratory Therapist, or Certified Clinical Perfusionist.
    .Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) (New graduates must have acceptance into an accredited school of nursing within 6 months from date of hire,
    *Within 1 year from the date of hire, employee must be enrolled in a BSN program.
    *RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
    *Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination.
    • Working knowledge of neonatal and pediatric congenital heart disease and physiology.
    • Experience in a pediatric or neonatal critical care setting.
    • Satisfactory completion of RUMC ECMO specialist training program.
    • Ability to work in a complex clinical environment.
    • Strong written and verbal communication skills.
    • Ability to work in a highly stressful work environment, where attention to detail is necessary to prevent patient morbidity and mortality.
    • High level of analytical ability.
    • Working knowledge of computers.

    Responsibilities:
    1.Monitoring of the extracorporeal circuit.
    2.Ensuring adequate organ and tissue perfusion and oxygenation of the ECMO patient.
    3.Troubleshooting and replacing malfunctioning components of the extracorporeal circuit, which may include emergent life threatening situations.
    4.Under the direction of a physician is responsible for administration of fluids and/or blood products via the extracorporeal circuit.
    5.Testing and maintaining of adequate anti-coagulation.
    6.Taking scheduled call shifts.
    7. When not assigned to ECMO duties, employees will be expected to support other areas within the department as needed.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply
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    Ambulatory RN 2 - Home Infusion

    30382
    United States, IL, Chicago
    Rush University Medical Center
    October 08, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Home Infusion Solutions

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $37.50 - $62.21 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • Current license and credentials by the state they are assigned.
    • At least one year of nursing experience required.
    • Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
    • All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
    • Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
    • Current CPR Certification.
    • Analytical ability.
    • Communication skills in order to lead and teach.
    • Ability to interact effectively with others in difficult situations.
    • The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
    - A specialty certification may be required for certain departments within 12 months of hire.
    Preferred Job Qualifications:
    • National Certification.
    Physical Demands:
    • Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
    • Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
    • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

    Responsibilities:
    1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
    2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
    3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
    4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
    5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
    6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
    7.Communicates current evidence-based strategies, standards of care and protocols with peers.
    8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
    9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
    10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
    11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
    12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
    13.Recognizes patterns and problems in a specific patient population that require evaluation.
    14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
    15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
    16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
    17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
    18.Considers factors related to resources utilization when delivering care to patients and families.
    19.Supports clinic goals and change initiatives and participates in nursing shared governance.
    20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
    21.Provides education to staff and/or students in the clinic.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Financial Counselor - Patient Access

    30625
    United States, IL, Chicago
    Rush University Medical Center
    October 08, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Patient Access-Pre-Visit

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $18.87 - $29.73 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Financial Counselor position is responsible for securing all Transplant, Psychiatric, and rehabilitative services as outlined in the principle responsibilities. Provide excellent customer service to both our patient population and internal as well as external clients. Perform financial counseling duties to assist patients/responsible parties in identifying payment sources. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • High School Diploma or Equivalent
    • Two years’ previous experience in a medial healthcare environment
    • Demonstrate knowledge and proficiency in securing governmental and non-governmental accounts for payment.
    • Working knowledge of creating and maintaining spreadsheet based reports.
    Preferred Job Qualifications:
    • Bilingual proficiency.

    Responsibilities:
    1. Identify/counsel potential and repeat/recurring bad debt patients to prevent the rendering of non-urgent care services. Offer payment options to patients based upon policy and procedure.
    2. Identify potential charity and grant patients, assist patients with completing eligibility applications, make eligibility determinations (up to $5000 is actual or estimated charges), and notify patients of decisions.
    3. Make patient payment arrangements.
    4. Investigate additional payment sources.
    5. Accept payments.
    6. Serve as customer service resource for walk-in patients in hospital lobby/patient registration area.
    7. Handle customer service phone calls (pertaining only to prospective services and in-house patients).
    8. Provide price estimates to patients, physician offices and ancillary departments.
    9. Complete cross training to be a Registration Specialist.
    10. Complete daily and weekly volume/productivity management reporting.
    11. Participate in/assist with quality management process(es).
    12. 100% of accounts requiring patient payment arrangements are concluded with a payment schedule in place prior to the end of the "Bill Hold" period.
    13. 90% of Customer Service phone are remedied at the time the call is received.
    14. Supervisor/Manager reviews work queue of accounts and various reports.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Ambulatory RN 2 - Pediatrics General

    30732
    United States, IL, Chicago
    Rush University Medical Center
    October 08, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Group

    Hospital: Rush University Medical Center

    Department: Pediatrics General -

    Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

    Shift: Shift 1

    Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $37.50 - $62.21 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • Current license and credentials by the state they are assigned.
    • At least one year of nursing experience required.
    • Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
    • All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
    • Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
    • Current CPR Certification.
    • Analytical ability.
    • Communication skills in order to lead and teach.
    • Ability to interact effectively with others in difficult situations.
    • The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
    - A specialty certification may be required for certain departments within 12 months of hire.
    Preferred Job Qualifications:
    • National Certification.
    Physical Demands:
    • Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
    • Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
    • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

    Responsibilities:
    1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
    2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
    3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
    4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
    5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
    6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
    7.Communicates current evidence-based strategies, standards of care and protocols with peers.
    8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
    9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
    10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
    11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
    12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
    13.Recognizes patterns and problems in a specific patient population that require evaluation.
    14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
    15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
    16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
    17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
    18.Considers factors related to resources utilization when delivering care to patients and families.
    19.Supports clinic goals and change initiatives and participates in nursing shared governance.
    20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
    21.Provides education to staff and/or students in the clinic.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Catering Coord

    28173
    United States, IL, Chicago
    Rush University Medical Center
    July 11, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Food And Nutr Srvcs -R500 Drcc

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (6:00:00 AM - 2:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $16.48 - $23.28 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Serves as direct point of contact with all customers through all stages from initial contact, proposals, confirmations and finalized booking of catering and event sales, responsibilities include welcoming guests, making follow up phone calls, responding to emails, data entry, creating banquet event orders for events, detailing events, making contact with client, diffusing any problems handling all phone and internet inquiries.

    Other information:
    Required Job Qualifications:
    •High School Diploma
    •Minimum 2 years of experience in the administrative, clerical, or purchasing field
    •Excellent communication skills (verbal and clerical) and public relation skills for greeting all guests to the office.
    •Knowledge of computer software - Excel, Word, Power Point, – in order to design, implement and maintain complex data programs for the department.
    •Ability to demonstrate critical thinking in a high paced environment with minimal supervision.
    •Ability to handle a variety of complex tasks at once while working under tight deadlines on a daily basis.
    •Ability to represent the department by consistently demonstrating professional appearance and grace under pressure.
    •Ability to handle confidential information and maintain confidentiality.
    •Food handlers and allergen certification
    Preferred Job Qualifications:
    •Associate degree in hospitality management or related field
    •2 years previous catering experience
    •Extensive Knowledge of Food and Beverage
    •Knowledge of room set ups for meetings and receptions, types of service
    •Experienced with catering and accounting software – Eventmaster, Catertrax, Quickbooks
    •Ability to navigate internet websites, and perform website maintenance
    Physical Demands:
    •Sufficient dexterity to operate computer keyboard, able to communicate using a variety of audio technology, able to see; 90% of time sitting, 10% of time standing or walking
    •Ability to routinely walk to other areas and lift 20# boxes as required.
    Competencies:
    Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    •Welcomes guests and clients and effectively communicates with in a friendly, courteous and timely manner.
    •Acts as a receptionist for all in-coming visitors.
    •Answers incoming calls for information and provides quotes for catering services and associated costs.
    •Responds to inquiries over the telephone and handles scheduling duties.
    •Replies to emails by providing prospective and existing customers with information regarding available rooms and timelines.
    •Follows up with customers in order to confirm upcoming catering events.
    •Schedules appointments with clients.
    •Gathers necessary information from clients and meeting planners to assist in menu planning, floor plans, room setup and décor.
    •Assists clients in choosing setup plans offered by the facility, according to their specific needs
    •Suggests alternative menu items in order to provide customers with variety.
    •Performs transcribing, formatting, inputting and editing work to produce event sheets, menus, and required information
    •Coordinates menus, preparation and distribution of specifications sheets and catering schedules.
    •Assists managers in conducting tastings, handling layouts of food stations and design of menu that benefits company standards.
    •Coordinates efforts to rent audio and visual equipment.
    •Operates and maintains office equipment such as fax machines, copiers, printers and scanners
    •Ensures the cleanliness and neatness of all assigned areas.
    •Enters assigned data into the office database.
    •Maintains electronic filing systems that enhance department function and increase efficiency.
    •Copy and collate documents.
    •Gathers and researches information required by the management.
    •Prepares quotations of catering events and provides needed information.
    •Trains other staff/clerical staff on routine procedures, telephone operations, pager function, and office machines.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Access Specialist 2

    29466
    United States, IL, Chicago
    Rush University Medical Center
    August 25, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Access Center Primary Care

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (10:30:00 AM - 7:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $21.61 - $34.04 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Knowledge, Skills, and Abilities:
    Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
    Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
    Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
    Disclaimer:
    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
    Date Reviewed:
    Date Revised:

    Responsibilities:
    1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
    2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
    3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
    4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
    5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
    6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
    7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
    8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
    9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
    10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
    11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
    12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
    13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
    14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
    15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
    16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
    17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
    18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
    19.Utilizes customer service skills to exceed the patient’s needs.
    20.Performs other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Patient Care Tech 2- CSO (ROPH) - Full-Time, Night Shift

    28940
    United States, IL, Oak Park
    Rush Oak Park Hospital
    September 01, 2026

    Location: 520 S Maple Ave, Oak Park, Illinois 60304

    Hospital: Rush Oak Park Hospital

    Department: CSO (Float Pool)

    Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

    Shift: Night Shift: 7:00pm to 7:30am

    Work Schedule: 12-Hour Shifts - Weekends Included  

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $20.78 - $26.28 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Under the direction of a professional nurse, the Patient Care Technician 2 (PCT 2) coordinates and leads the team to assist patients with activities of daily living, transfer and mobility skills, skin, bowel and bladder programs, and maintains a clean, safe environment for the patient.

    Other information:
    •High School plus specialized training
    •Minimum of 1 Year experience in the hospital setting unless hired prior to 9/16/2024. Those employees will be grandfathered.
    •Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
    •Current CPR
    •Good communication skills
    •Computer skills
    •Proficient in Microsoft Word and Excel.
    •Ability to lead others with appropriate time management and organizational skills
    •Superuser for all patient care equipment
    •Ability to work weekends, holidays, and different shifts to accommodate staffing
    •Good time management and organizational skills
    Preferred Job Qualifications:
    •Prior clinical experience in an acute care setting.
    Physical Demands:
    • Ability to transport objects, patients and equipment
    •Ability to respond quickly to patient needs.
    •Work environment includes probability of exposure to adverse, hazardous, or unpleasant conditions wile caring for the sick
    •Ability to assist in evacuation of patients in the event of fire or other disasters
    •Routinely works with potentially infectious specimens and patients.
    •Ability to walk and stand throughout most of designated shift.
    •Ability to lift items weighing 10-50 pounds, above 50 pounds utilizes appropriate lift equipment.
    •Ability to carry items weighing 10-25 pounds (11-33% of time); 25 to 75 pounds (1-10% of time).

    Responsibilities:
    •Properly apply safety devices.
    •Assures that patients are set up and ready for meals and assists with feeding as appropriate.
    •Performs accuchecks 30 minutes before meals or as directed by the RN and reports and documents blood sugar levels to the RN.
    •Inform RN immediately of any change in patient’s condition.
    •Maintains a therapeutic relationship to provide optimal customer-focused care.
    •Communicates effectively with patients at levels appropriate to age and cognitive status, showing sensitivity to cultural diversity.
    •Interacts effectively with peers and other hospital staff to foster positive working relationships.
    •Computer documentation is accurate, timely and at point-of-care when possible.
    •Notify charge nurse whenever leaving the unit.
    •Assists patients with personal hygiene and activities of daily living promoting maximal independence.
    •Accurately calculates and documents calorie count, intake and output and patients’ weights.
    •Assists patients with transfers and mobility activities observing appropriate techniques, precautions and assistive devices.
    •Assists patients with bladder and bowel elimination programs and collection of laboratory specimens.
    •Enhance patient satisfaction by hourly rounding and prevention of call light needs. Improves response to call lights when they occur.
    •Work collaboratively with other members of the health care team to insure high levels of patient care.
    •Follow CDC guidelines for hand washing and be aware of and follow isolation precautions.
    •Need to always be on the floor during shift report unless directed by the Charge RN.
    •Work as a team with your nurse to ensure that the patient feels safe and well cared for while with us in the hospital.
    • Documents accurately, timely, and at point-of-care when possible

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Admissions Operations Quality Improvement Specialist - UME- Orientation - Full-time

    30626
    United States, IL, Chicago
    Rush University Medical Center
    October 06, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: UME- Orientation

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $25.20 - $35.60 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Job Summary:
    The Admissions Operations Quality Improvement Specialist is responsible for improving the efficiency, consistency, and reliability of admissions operations throughout the 8–9-month admissions cycle. This role focuses on managing large volumes of applications, reducing redundant or duplicative steps, improving application review and interview workflows, monitoring interrater reliability among interviewers and reviewers, and ensuring accurate, reportable data for each component of the admissions process—from application intake and secondary review through interview, committee review, decision, enrollment, and matriculation.
    The position resides within the Office of Admissions and supports admissions leadership by providing timely operational analysis, standardized process documentation, and data reporting that helps the office manage cycle demands, maintain consistent admissions practices, and support continuous quality improvement within admissions operations. By supporting measurable outcomes, process monitoring, documentation, and improvement follow-up within admissions operations, the role contributes to the School’s LCME-related continuous quality improvement efforts. The role applies structured methods such as Plan-Do-Study-Act (PDSA) cycles in collaboration with admissions staff, Committee on Admissions members, and others in the Office of Medical Education. This role exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •Bachelor's degree in a relevant field, such as healthcare administration, public health, business, industrial engineering, higher education administration, or a related discipline; master's degree preferred.
    •2-4+ years of experience in admissions operations, operational reporting, quality improvement, process analysis, workflow optimization, or business operations support, preferably in higher education, medical education, healthcare operations, or a related environment.
    •Demonstrated ability to work collaboratively while managing operational workflows, prioritizing competing cycle demands, reducing redundancies, tracking application status, and supporting timely completion of high-volume admissions activities.
    •Working knowledge of admissions-cycle data, operational reporting, data-quality monitoring, reviewer/interviewer completion tracking, and basic methods for assessing interrater reliability or reviewer consistency.
    •Strong written and verbal communication skills, including the ability to prepare clear SOPs, process documentation, status updates, and operational summaries for varied audiences.
    •Proficiency with Excel and operational data tools required; experience with admissions systems, CRM platforms, reporting dashboards, SQL, Tableau, Power BI, or similar tools preferred.
    •Excellent collaboration, relationship-building, analytical problem-solving, organizational, and communication skills; ability to work effectively with admissions staff, Committee on Admissions members, reviewers, interviewers, admissions leadership, and others in the Office of Medical Education during peak cycle periods.
    Preferred Job Qualifications:
    •Experience supporting admissions operations during a high-volume application cycle.
    •Experience with medical/health professions admissions systems, including AMP, AMCAS, AAMC PREview, and customer relationship management platforms.
    •Experience with admissions reporting, dashboard development, or operational data-quality monitoring.
    •Experience supporting interviewer or reviewer calibration/norming activities.
    Physical Demands:
    Competencies:
    •Operational data analysis and accurate admissions-cycle reporting.
    •Collaborative application of continuous quality improvement methods, including admissions workflow improvement, redundancy reduction, structured PDSA cycles, process measurement, and results documentation.
    •Clear technical writing, including SOP authorship.
    •Consultation and collaboration with admissions staff, Committee on Admissions members, reviewers, interviewers, admissions leadership, and others in the Office of Medical Education.
    •Cycle management, prioritization, and follow-through during peak admissions periods.

    Responsibilities:
    Job Responsibilities:
    Process Mapping & Diagnostic Analysis
    •Map the end-to-end admissions workflow, including application intake, AMCAS and secondary application review, interview scheduling, interview completion, committee review, admissions decision, enrollment, and matriculation.
    •Analyze application volume, cycle time, workload, and status data at each stage of the admissions cycle to identify bottlenecks, delays, redundant data entry, duplicative reviews, and avoidable handoffs.
    •Identify recurring operational issues, determine root causes, and recommend solutions to improve workflow performance, data quality, and operational effectiveness.
    •Monitor interrater reliability among interviewers and reviewers, identify patterns of inconsistent rubric application or rater drift, and support calibration activities to improve consistency during the admissions cycle.
    •Review admissions-cycle procedures for consistency with Office of Admissions policies, timelines, documentation expectations, and reporting needs.
    Workflow Design & Testing
    •Analyze workflow performance and develop data-informed process improvements that improve throughput, clarify roles, and support timely movement of applications through each stage of the admissions cycle.
    •Apply Plan-Do-Study-Act (PDSA) cycles in partnership with admissions staff, Committee on Admissions members, reviewers, interviewers, and others in the Office of Medical Education to pilot targeted process changes during the admissions cycle, using defined success measures, data-collection plans, and shared feedback.
    •Use admissions-cycle data and collaborative feedback to identify process variation, test improvements through PDSA cycles, track results, and document changes that improve workflow efficiency, consistency, timeliness, and data quality.
    •Work with admissions systems and technology partners to improve data capture, reporting accuracy, status tracking, and appropriate automation of manual or duplicative tasks.
    •Support interventions to improve interview and reviewer consistency, including calibration/norming sessions, rubric clarification, structured interview guidance, and reviewer follow-up as needed.
    Operational Quality Assurance & Review Consistency
    •Monitor interview and review processes for consistency, timely completion, accurate documentation, and adherence to established Office of Admissions procedures.
    •Use scoring, rubric, and completion data to identify potential rater drift, inconsistent rubric use, missing documentation, or process variation that may affect admissions-cycle reliability.

    •Analyze operational trends and prepare summaries for admissions leadership that identify cycle risks, workflow performance concerns, data-quality issues, process variation, and opportunities for improvement.
    Documentation & Standardization
    •Author, maintain, and version-control clear Standard Operating Procedures (SOPs) for each stage of the admissions process to ensure consistent execution across staff, reviewers, and interview cycles.
    •Develop training materials and job aids to support onboarding of new staff, application reviewers, and interviewers.
    •Maintain a centralized SOP/process library accessible to admissions team members.
    Measurement, Reporting & Continuous Improvement
    •Establish and track admissions operations metrics across the cycle, including application volume, review turnaround time, interview scheduling status, interviewer/reviewer completion, days-to-decision, data completeness, and yield-related reporting needs.
    •Prepare recurring reports and dashboards that provide accurate, reportable data for each major component of the admissions process during the 8–9 month cycle.
    •Share findings, status updates, PDSA results, and operational recommendations with admissions leadership and the Office of Admissions team to support shared understanding, timely cycle management, and continuous improvement.
    •Maintain admissions operations metrics, process documentation, PDSA results, and improvement evidence to support CQI monitoring, internal reporting, and LCME-related documentation needs.
    •Maintain familiarity with admissions operations best practices, application-review workflows, reviewer/interviewer calibration, and data-reporting approaches relevant to high-volume admissions environments.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Food Service Asst 3

    24303
    United States, IL, Chicago
    Rush University Medical Center
    October 08, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Food And Nutr Srvcs-Patient

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 4

    Work Schedule: 8 Hr (6:00:00 AM - 9:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $0 - $0 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Assists with inventories, receives food supplies, prepares, assembles and conveys food, patient trays and supplies to areas of usage or storage; disassembles serving stations or areas, conveying equipment or supplies to proper cleaning or storage area; clean and maintains equipment; cleans the kitchen and related areas to maintain sanitary conditions which meet Board of Health standards; assists the cooks and bakers. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • H. S. Diploma or GED preferred.
    • Must be able to communicate verbally and in writing in English and demonstrate reading ability. Note: On the Job Training Competency will be evaluated.
    • Able to perform as an active team player.
    • Good interpersonal skills, outgoing personality.
    • Able to demonstrate basic math skills.
    • Able to operate foodservice equipment such as dish machine, scrubber.
    • Elementary cooking skill and experience with institutional food service equipment.
    • Six months or more experience as a FSAII.
    • Must be able to tolerate working close to hot equipment.
    • Hazards: Will have potential exposure to broken glass, steam, moving belts, etc.
    Preferred Job Qualifications:
    • Foodservice experience.
    Physical Demands:
    • Lift boxes/food weighing up to 65 pounds.
    • Pull/push carts filled with food trays. (Must manipulate two carts simultaneously).
    • Work demands 100% walking and/or standing.
    • Work duties may demand standing in place for extended periods, stooping, bending, lifting, pushing and pulling.
    • Work environment involves the ability to tolerate temperature and climate changes (hot, humid, cold, steam, wet).
    • Requires individual to move in and out of refrigerated areas and work in a dish room operation, which is a warm, wet and noisy area.

    Responsibilities:
    •Assembles, sets up, conveys, transports, and stores food, supplies, meal trays, catering orders as directed throughout the kitchen and medical center.
    •Responsible for keeping elevator key and its return before going off duty; informs supervisor of any elevator problems.
    •Plugs in equipment and sets up serving lines, ascertains the progression of the service of food and notifies the cooks and bakers of the timing of "special items"; Anticipates needs on the tray/serving lines and relates problems to proper individuals; Keeps tray/serving lines supplied with necessary food items; Removes unused food from serving lines.
    •Assists with food and bakery production; Performs production and portioning tasks as directed.
    •Maintains standards of cleanliness and sanitation of all surfaces, equipment, work areas, and storage (dry, refrigerated, and freezer) areas; Steams and cleans portable equipment; moves mobile equipment, sweeps and scrubs (with mechanical scrubbing machine) all areas of the kitchen; Maintains/cleans scrubbing machine.
    •Performs ware washing activities including soak sink procedures, cart unloading, scrap line operation, pot and pan cleaning, dish machine operation, dish room cleaning, and cart washing.
    •Helps receive, date, and put away deliveries; stores in proper refrigerators, freezers, or storeroom; rotates stock; cleans shelves, removes pallets; conducts inventory and assists with paperwork as needed for (storeroom and production).
    •Disposes of waste and garbage in proper manner to assigned destination and cleans the area equipment involved.
    •Assists with training personnel as assigned.
    •Follows hospital and departmental policies and procedures. Food Service Assistant III Job Description Page two
    •Performs other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Financial Services Rep 1

    29678
    United States, IL, Chicago
    Rush University Medical Center
    October 08, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Revenue Cycle Enterprise Svcs

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $17.63 - $27.77 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Financial Services Representative 1 manages assigned open receivable accounts for Medicare. The positions responsible for securing reimbursement, and performing actions such as re-bills, debit & credit, adjustments, refunds, and claim corrections resulting from the multitude of claims and payer edits. The Financial Services Representative 1 is also responsible for responding to internal audits. The ultimate goal of this position is to decrease receivables and increase quality and productivity. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • High School diploma or GED equivalent
    • 1 year of experience.
    • Two years of experience in health care or hospital billing with an understanding of coverage eligibility requirements for Medicare.
    • Able to enter and retrieve data within FSS0/ASF
    • Familiar with Nebo's eCare billing editors such as Classic and CMS.
    • Strong familiarity with medical terminology and patient financial matters.
    • Specific knowledge of Microsoft Office in order to design, implements, tracks, and maintain moderately complex statistical information.
    • Strong analytical skills including statistical, mathematical, and organization abilities necessary for accurate reporting to payers and management.
    • Strong interpersonal skills are required for communication of finance-related issues to management and ancillary departments.
    • Sound understanding of billing processes and eligibility requirements of private and governmental payers.
    • Able to work independently.
    • Good time management skills and possess the ability to multi-task.
    • Good oral and written communication skills in order to work effectively with a diverse number of internal and external contacts.
    • Previous experience in a hospital setting, familiarity with medical terminology and patient fiscal matters.
    Preferred Job Qualifications:
    • Prior experience using Epic for Hospital Billing.

    Responsibilities:
    1. Actively manage account balances to ensure that we are compliant with Federal and State regulatory requirements and evaluate each account to ensure that each account balance is processed correctly.
    2. Follow up of claims to the appropriate payer for reimbursement: Work directly with various departments to insure the charges are properly credited and / or debited.
    3. Develop, manage, and maintain various electronic documents used to manage these projects.
    4. Develop and report status of the project weekly.
    5. Eagerly accept challenging assignments.
    6. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
    7. Communicate constructively with patients and other Rush departments to achieve mutually positive business and service outcomes.
    8. Monitor the CMS, National Governmental Services (NGS), Illinois Healthcare and Family Services (HFS), website for any updates to ensure that our accounts are compliant with Federal and State requirements.
    9. Work within your team to insure the team has all related job responsibilities.
    10. Develop, implement, & monitor system enhancements.
    11. Develop and communicate constructive feedback / issue solutions for problems as discovered.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Patient Care Tech 2 - 5 Kellogg (Adult Observation) - Full-Time, Day Shift

    30335
    United States, IL, Chicago
    Rush University Medical Center
    October 08, 2026

    Location: 1620 W Harrison St, Chicago, Illinois 60612

    Hospital: Rush University Medical Center

    Department: 5 Kellogg - Adult Observation Unit

    Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

    Shift: Day Shift: 7:00 AM to 7:30 PM

    Work Schedule: 12-Hour Shifts - Weekends Included

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $21.00 - $26.25 per hour

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Patient Care Technician II (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skills including but not limited to routine (daily) utilization of phlebotomy skills. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • High school diploma or equivalent.
    • Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
    • Maintains current BLS certification.
    • Successful completion of the institutional screening examination.
    • Ability to solve simple problems.
    • Excellent communication and customer service skills.
    • Phlebotomy.
    Preferred Job Qualifications:
    • Prior clinical experience in an acute care setting.
    Physical Demands:
    • The ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
    • Lifting or carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
    • Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.

    Responsibilities:
    1. Assists the RN in the delivery of patient care.
    1.1 Reports to charge RN or designate for assignment of duties.
    1.2 Maintains a safe patient environment.
    1.3 Sets priority of duties based on needs of patient and unit under the direction of the RN.
    1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
    1.5 Assists patients in activities of daily living.
    1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
    1.7 Performs routine procedures, treatments and specimen collections.
    1.8 Demonstrates aseptic technique, when necessary.
    1.9 Assists RN or physician with advanced procedures.
    1.10 Assists the nurse in the management of uncomplicated tubes and drains.
    1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
    1.12 Demonstrates knowledge of age specific variables and growth and development. 1.13 Immediately reports changes in patient condition to the appropriate RN.
    1.14 Performs phlebotomy routinely, as delegated; correctly labels and processes specimens for laboratory analysis.
    2. Transports patients and (other) items as needed.
    2.1 Assists with admission, discharge, and transport of patients.
    2.2 Transports laboratory specimens and patient belongings as required.
    2.3 Obtains blood products, supplies and equipment as necessary.
    3. Competently utilizes technology.
    3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
    3.2 Demonstrates proficiency in the use of Epic...
    3.3 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.3.4 Consistently documents in real time at the point of care.
    4. Maintains a safe and orderly, well-equipped environment.
    4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly according to guidelines and unit routine.
    4.2 Independently orders, organizes, and restocks according to unit specifications.
    4.3 Replenishes patient room supplies.
    4.4 Maintains emergency supplies.
    5. Demonstrates a professional work style in interactions with internal and external customers.
    5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
    5.2 Negotiates break time and communicates departure and return time per unit protocol.
    5.3 Demonstrates a willingness to accept positive and negative feedback and changes behavior as indicated.
    5.4 Demonstrates initiative and self-direction in work habits.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply
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