Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (11:00:00 AM - 7:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $36.41 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Navigator functions as a centralized resource to facilitate patient access. This role assists providers, employees and patients with identifying medical specialists and coordinating care via advanced scheduling of provider consults, ancillary tests, routine and diagnostic procedures, lab testing, basic triage and referral management. The Access Navigator collaborates with practice staff, providers and leaders across the organization to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Five years recent healthcare and customer service experience.
•Three years of demonstrated excellence and mastery of customer service/ front-end patient experience.
•Demonstrated ability and sufficient working knowledge to support Access Center service lines.
•Demonstrated critical and problem-solving skills, experience dealing with demanding situations and the ability to resolve unusual problems. Ability to maintain composure under stressful situations.
•Outstanding customer service skills, communicates well and utilizes excellent listening skills and telephone etiquette.
•Excellent interpersonal skills including tact, discretion and courtesy necessary to interact cordially and effectively at all times and to work cooperatively in a team environment.
•Strong written and verbal skills.
•Organized and has the ability to prioritize and perform multiple duties in an often fast paced environment.
•Must be comfortable with outreach activities in unstructured environment
•Ability to build relationships with internal and external partners.
•Proficiency with MS Word, Excel and Outlook.
•Open-mindedness and willingness to adjust to change.
•Works effectively with minimum supervision.
•Have a flexible schedule for early or late days to accommodate the patient’s needs.
Preferred Job Qualifications:
•Bachelor’s degree preferred.
•Basic working knowledge of the medical center; previous patient coordinator/special services experience.

Responsibilities:
1.Delivers and monitors exceptional level of personal attention and specialized care to all patients referred to RUSH.
2.Answers all telephone calls for multiple queues and schedules, coordinates care or sends messages across all service lines or radiology modalities, utilizing templates and routing clinical inquires to appropriate departments, providers or leaders.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate end to end resolution for the inquiry or issue. Understands when to escalate calls.
4.Establishes relationships with physicians, practice managers and staff and develops strategies to coordinate the patient’s visit and support and improve customer service.
5.Performs outreach to patients, providers and practices via telephone, MyChart, email and or other electronic means in attempt to complete scheduling or care coordination requests.
6.Enhances the reputation of the RUMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
7.Exhibits mastery of specialized RUMG Access Center processes including but, not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
8.Drives and supports the RUMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
9.Assists in verifying billing statements, questions, collections and problems associated with patient accounts.
10.Identifies and promotes other practices or services patient or provider may also need.
11.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUMG Access Center.
12.Understands and becomes a subject matter expert with MyChart \ MyRushApp and open scheduling.
13.Keeps up-to-date on Rush University Medical Center leaders, providers and services.
14.Records daily activity in Access facilitated access database.
15.Daily interaction with RUSH patients, providers and leaders.
16.Assist with all other access center queues as needed.
17.Performs duties in a typical office environment.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Research Dept CON

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $30.53 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The EPI Research Coordinator 1 coordinates Epidemiological, Behavioral or Human Translational, or Population Health research studies and performs a variety of duties including the collection compilation and documentation of research data. The Coordinator 1 partners with other members of the research team to ensure the research is conducted in accordance with the study protocol, local, state, and federal guidelines related to epidemiologic/ behavioral/ translational research.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
• Bachelor's Degree in related field.
• Two years general research experience with two years working on Human Subjects research.
• Demonstrate knowledge of Good Epidemiological Practice (GEP) and/or Good Clinical Practice (GCP).
• Strong organizational skills.
• Demonstrates basic computer skills.
• Strong written and verbal communication skills.
• Ability to collaborate within multi-disciplinary team settings.
• May require personal transportation to field location depending on assignment.
• Ability to work independently.
• Ability to develop and maintain effective relationships with a variety of stakeholders.
• Availability to work evenings, overnight and weekends if called for under the study protocols.

Responsibilities:
• Coordinates aspects of less complex research studies including, but not limited to, study start-up, initiation activities, participant recruitment, enrollment, completion of data collection, maintenance of data integrity, and study close-out.
• Assists with the development of study related Standard Operating Procedures for new study protocols.
• May assist in the collection of study data both through interviews and collecting samples or testing results as described by the study protocol.
• May assist with preliminary data organization and/or guided analysis.
• Primary participant contact for all study related questions and issues.
• May help coordinate study team workload and training schedules to ensure optimal use of resources.
• Follows Federal and Rush guidelines in the collection of study data and other study related activities.
• Troubleshoots field issues when necessary. Uses discretion to resolve issues when unplanned events arise.
• May assist with Institutional Review Board (IRB) assignments such as initial study approval, amendments, continuing reviews and updating study documents for IRB approval.
• May assist PI with aspects of grant proposals.
• May act as lead for less experienced Research Assistants, work-study students, interns and volunteers including orientation, training, and providing performance feedback.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RUSH Legal Affairs

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $79.20 - $133.06 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under the direction of the Vice President/General Counsel and Associate General Counsel for Compliance, the Assistant General Counsel provides oversight of RUMC’s Central Contract Database and RUMC’s processes for contract review. Reviews contract files for sufficiency of required regulatory documentation. Reviews arrangements, agreements and contracts for compliance with all relevant Federal regulatory law. Performs legal research to ensure Rush remains compliant with federal and state rules and regulations. Assists in RUMC’s legal analysis and compliance with state and federal non-profit, charitable organization and tax-exempt status. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Juris Doctorate (J.D.) and strong financial background.
•Basic knowledge of health care law, non-profit organizational structures, securities and tax regulations are necessary.
•Highly developed degree of business judgment, initiative, and ability to work independently and as a team.
•Strong working knowledge of Microsoft Office, Lotus Notes and Internet search applications.
•Analytical, creative problem solving skills and attention to detail.

Responsibilities:
1. Assists in the compilation and review of all RUMC’s written contracts and agreements with special focus and responsibility for physician related agreements and compliance with the Stark self-referral regulations.
2. Performs analysis for sufficiency of documentation in relation to payments and services to physicians under Stark III.
3. Assists Associate General Counsels, Transactions Counsel and Department/Practice Leaders in the development of appropriate contract terms especially with respect to Stark and Anti-Kickback laws.
4. Performs analysis of RUMC’s current policies and processes in relation to State and Federal requirements for 501(c)/charitable purpose/nonprofit status.
5. Provide legal opinion and research relating to use of tax-exempt bond income for private business use and tax-exempt purpose (as related to management/service arrangements, research contracts, naming rights contracts, ownership, leases, subleases, leasehold improvement contracts, joint venture arrangements, and LLC or LP arrangements).
6. Identify and locate relevant records to tax-exempt bonds.
7. Relating to general recordkeeping for 501(c) (3) determination, organizing documents for RUMC and joint ventures, audited financial statements, and debt financing documents (Certifications, issuance documentation, publications, government grants associated with bond financed construction, and trustee statements).
8. Relating to allocations of investments and arbitrage from bond financing proceeds (including documentation related to computations of bond yield, rebate and yield reduction payments).
9. Relating to allocations of bond-financing proceeds to expenditures (documenting construction, renovation or purchase and use in performance of exempt purpose through bond financed proceeds).
10. Work with debt counsel, RUMC departments and the Tax-Exempt Financed Assets Workgroup to identify and document use of tax-exempt bond income, create efficient processes to ensure subsequent uses and agreements maintain tax exemption, and facilitate compliance with arbitrage/rebate requirements.
11. Provide assistance and support to bond offerings.
12. Provide legal opinions regarding Stark transactional review, processes and documentation on unwritten transactions and current contracts.
13. Identify applicable Stark exception for financial relationships between RUMC and physicians to determine and reform legal sufficiency of contracts as necessary.
14. Develop framework for on-going Stark regulations compliance with other offices including Corporate Compliance, Office of Medical Affairs, individual departments of the Medical College, and all other contracting components of Rush University Medical Center.
15. Identify and coordinate an analysis of contracting components of Rush University Medical Center by examining joint ventures, affiliations and other institutional financial relationships.
16. Prepare and maintain a Stark Regulations Guidebook.
17. Utilizes position to create synergies in compliance process throughout RUMC.
18. Oversees and creates an internal annual legal review process of Compliance policies.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 2011 York Rd, Oak Brook, Illinois 60523

Business Unit: Rush Oak Brook

Department: Neurology Clinic

Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

Work Schedule: 8-Hour Shifts - Monday to Friday

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $37.50 - $62.21 per hour

Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current license and credentials by the state they are assigned.
• At least one year of nursing experience required.
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
• Current CPR Certification.
• Analytical ability.
• Communication skills in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Food And Nutr Srvcs -R500 Drcc

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (6:00:00 AM - 7:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $16.20 - $21.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under direct supervision, assembles, operates and maintains foodservice supplies and equipment. Performs ware washing and pot and pan cleaning. Cleans kitchen, dining, and public areas. Clears and resets tables during meal service. Sets up, takes down, and moves tables, chairs, equipment, and supplies. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma or GED.
• Ability to read, write, speak English.
• Interpersonal skills, customer service oriented.
Preferred Job Qualifications:
• Ability to exert 40 pounds of effort to push or pull.
• Ability to lift and carry 65 pounds minimum.
• Stooping, kneeling, reaching.
• Able to communicate using a variety of audio-technology.
• Able to see.
• 100% of time standing or walking.

Responsibilities:
1.Set up and breakdown, including moving of furniture, in conference and dining rooms.
2.Set up and performs dish room and pot and pan room tasks required for the proper sanitation of service ware and equipment. Executes quality control monitoring and cleans work areas at completion of task.
3.Set up and breakdown of breakfast and lunch buffet. Executes quality control monitoring and cleans work area at completion of task.
4.Set up and execute Rush catering deliveries. Completes quality improvement monitoring and cleans work area at completion of task.
5.Set up and breakdown of service stations with supplies, ice and water.
6.Puts away food and supply deliveries and restock areas with supplies.
7.Pre busses, clears and resets tables in dining room and conference rooms.
8.Delivers food and assists servers with food orders and beverages.
9.Transports dishes to and from dishwashing and service areas.
10.Sweeps, mops, scrubs floors in all service and production areas; washes walls and windows as needed.
11.Disposes of waste and trash in proper manner, cleaning and replenishing bags.
12.Cleans and sanitizes all equipment, service and production areas including, but not limited to, storeroom, refrigerator, freezer, dining room, mop room and hand sinks.
13.Performs other cleaning duties as assigned including power washing and carpet cleaning.
14.Cleans all public areas, including restrooms and offices, replenishing supplies.
15.Assists in linen quality controls, monitoring usage and limiting loss or damage.
16.Trains new personnel as assigned.
17.Orients dietetic interns to work areas as assigned.
18.Performs related duties as assigned by supervisors.
19.Complies with all regulatory agency standards and all departmental policies and procedures.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: HR Partners

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $94,827 - $154,315 per year
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position supports positive and effective employee relations as well as serves as an employee relations content expert in an integrated HR business partner and practice center model within a partially unionized healthcare setting. Conducts investigations of employee relations concerns, including complaints and other alleged policy violations. Performs trend analysis and cultural assessments, and partners with stakeholders to develop appropriate action planning to address areas of concern. Serves as an investigation subject matter expert to the Employee Relations team and related collaborative partners and stakeholders, including HR Business Partner (HRBP), business leaders and employees. The Investigator leverages subject matter expert understanding of laws, regulations, concepts, and practices. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:
1.Investigate reports of alleged violations of policy, including but not limited to; hotline complaints; workplace violence or threat of violence, theft, misappropriation, unauthorized/fraudulent use of Company facilities and equipment, or misuse of Rush property or technology; disruptive behavior; favoritism; bullying; insubordination; use of profane, discourteous, or threatening language; drug diversion, reasonable suspicion, substance abuse; background checks and other incidents, performance, environmental and behavioral concerns throughout RUSH.
2.Conduct confidential, thorough, fair, and equitable workplace investigations, and perform other work as assigned by the Sr. Director, HR Partners & Employee Relations.
3.Define, strategize, and plan the scope of the investigation and identify the initial list of individuals to interview including witnesses, affected parties, reporting parties and subject(s). Prior to each investigation, determines all applicable parties.
4.Partners with HRBP’s and Employee Relations peers, to ensure consistency of advice and guidance provided.
5.Perform due diligence on all matters by tracking and completely documenting all cases.
6.Maintain current knowledge of laws, regulations, policies, best practices, and investigative methods. regarding workplace investigations, organizational issues, employee misconduct, and regulatory compliance.
7.Provide expert advice, counsel, guidance, and training to leaders and HRBP’s/ HRG’s on all Employee Relations issues including, but not limited to, policy interpretation; prevention, response, and investigation of workplace violence, bullying, incivility, and other organizational issues.
8.Foster strong partnership with office of Legal Affairs and Office of Institutional Equity (OIE).
9.Assigned other duties and projects related to investigations and compliance.
10.Conducts needs assessment for fostering and furthering positive employee relations using a variety of data metrics (e.g., employee survey, turnover, exit interviews, etc.). Develops/delivers training as appropriate on employee relations issues, policies, and administrative procedures. In collaboration with the HRBP, develops, and implements individualized employee relations interventions.
11.Contribute to the development of employee relations best practices, to include development and promotion of ongoing feedback mechanisms for employees to influence the continuous improvement of Employee Relation services and processes. Championing and promoting a positive climate, providing appropriate counsel and support to ensure that any Employee Relation processes are delivered to maximize the employee experience.
12.Advises and trains leaders in best employee relations practices and strategies for managing supervisor problems and employee grievances. Develops further training as needed.
13.Facilitate long-term initiatives aligned with the strategic agenda.

Other information:
• Bachelor’s degree.
• Seven years of employee relations experience conducting workplace investigations or an equivalent combination of experience in a consultative HR Business Partner or HR Generalist role.
• Documented full-time Investigative experience including in-person and remote interviewing and investigation.
• Demonstrated skills and experience in analytical and legal writing to produce accurate, useful reports and summaries.
• Demonstrated skills in conveying facts, analysis, conclusions, and recommendations in a clear and concise manner.
• Possess strong analytical skills and experience to research and Interpret data; ability to write cogent and persuasive reports.
• Excellent presentation and communication skills (oral and written).
• Ability to work effectively with diverse populations at all levels of the organization, Including employees, faculty, executive and senior leadership, legal representatives, OIE.
• Knowledge of and ability to interpret federal and state laws, rules and regulations concerning employment and workplace violence.
• Ability to remain tactful, calm and persuasive in controversial and/or confrontational situations.
• Strong project management and critical thinking skills, including proven problem solving and planning skills.
• Experience and interest in process improvement techniques and benchmarking. Ability to identify and analyze trends from a variety of data sources. Excellent verbal and written communication skills that are adaptive to educationally and organizationally diverse audiences.
• Ability to collaborate with diverse staff and a wide range of management levels and departments.
• Self-directed, yet able to work in a matrix reporting structure and manage multiple priorities and projects. Effective team player.
• Ability to build and maintain positive relationships internally and externally.
• Extensive knowledge of applicable state and federal employment and labor laws and governmental compliance requirements.
• Extensive knowledge of information technology, including software technology, used in the HR function (e.g., Microsoft PowerPoint, Excel, Word).
Preferred Job Qualifications:
• Experience working in a complex hospital/healthcare system
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: IM Pulmonary - Clini

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Specimen Acquisition

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (7:00AM - 6:00PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $16.75 - $21.07 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School graduate.
• Good interpersonal and communication skills.
Preferred Job Qualifications:
• National Phlebotomy Association or equivalent certification.
• Two years of phlebotomy experience in a hospital setting.
Physical Demands:
• Works throughout the Medical Center's patient care areas and laboratories.
• Frequent exposure to potentially infectious diseases and body fluids.
• Work requires bending, standing and walking for the majority of the workday.

Responsibilities:
•Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
•Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
•Responds promptly to pages.
•Volunteers to help others complete work when time permits.
•Reports back to the laboratory for further assignment when assigned work is complete.
•Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
•Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
•Acts as a resource person to others for technical questions.
•Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
•Attends and documents the division's required hours of continuing education.
•Helps train students and new employees. Completes training checklists within established deadlines.
•Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
•Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
•Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
•Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
•Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
•Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
•Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
•Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
•Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
•Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 1620 W Harrison St, Chicago, Illinois 60612

Hospital: Rush University Medical Center

Department: Pediatric Intensive Care Unit (PICU)

Work Type: Part-Time - 40 Hours every 2 weeks (0. 5 FTE)

Shift: Rotating Shifts: Must be able to work Day, Evening, and Night Shifts

Work Schedule: 8-Hour Shifts - Weekends Included

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Rate: $19.10 per hour

Summary:
The Unit Clerk performs clerical duties associated with customer service, the patient care record and electronic health record on the inpatient units. The Unit Clerk is directly responsible for the maintenance of the patient care record and its contents as well as coordinating patient activities, services and supplies from ancillary and support areas that directly relate to patient care. The Unit Clerk is also directly responsible for communication equipment. The Unit Clerk exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High school diploma or equivalent
• Working knowledge of basic computer and keyboard functions.
• Strong problem solving and communication skills.
• Able to write legibly and perform basic mathematical calculations
• Able to type 25 words/minute or greater.
• Able to handle internal and external customer interaction with courtesy, tack, diplomacy and discretion.
Physical Demands:
• The ability to move throughout the Medical Center
• Lifting or carrying objects up to 25 lbs.
• Shifts include providing 7 days a week, 24 hours/day, coverage as necessary.
• Able to respond to and prioritize multiple requests and variable degrees of unpredictability requiring adaptability in work activities.
• Work entails coming in contact with patient specimens during processing and transport.

Responsibilities:
1. Customer service
1.1 Greets customers by establishing eye contact, smiling as appropriate and offering assistance.
1.2 Answers incoming telephone calls promptly and courteously, states greeting, name, unit, and offer of assistance.
1.3 Answers and screens phone calls to determine appropriate person or response needed.
1.4 Identifies opportunities to improve customer satisfaction and unit operations, presents implementation suggestions to manager.
1.5 Owns complaints received from customers and follows through; if resolution is not obtained promptly, directs complaint to manager.
1.6 Anticipates customer needs and assists patients and visitors with direction.
1.7 Screens patient call lights and forwards request to appropriate staff member.
2. Patient flow/bed control
2.1 Collaborates with Patient Placement, Patient Access, Unit Clerical Manager, and Environmental Services to ensure room readiness for patient admits or transfers.
2.2 Schedules diagnostic tests and notifies nursing staff of patient schedules on a per shift basis.
2.3 Reconciles census every shift.
2.4 Performs walking census reconciliation a half hour before the end of each shift.
3. Patient medical records
3.1 Assumes accountability for the maintenance of medical records and ensures that current records and records of previous hospitalizations are returned to the Medical Records department as described in policy.
3.2 Processes admission, transfer, expiration, and discharge records and completes any other functions associated with patient records in a timely, accurate and legible manner.
3.3 Maintains patient care record by insuring all forms are properly labeled with patient I.D. and incorporates them into the patient care record in a timely, organized and accurate manner.
3.4 Follows through on all processes using appropriate unit procedures, such as Kardexes, diagnostic test sheet and patient charges.
3.5 Initiates and follows all electronic health record downtime procedures in an accurate and timely manner.
4. Unit operations/technology
4.1 Utilizes complex telecommunication systems.
4.2 Utilizes and trouble shoots all unit based communication equipment.
4.3 Identifies and trouble shoots technology failures and handles computer down time.
4.4 Maintains proper par levels of unit supplies and forms by re-ordering in a timely fashion.
4.5 Maintains and utilizes unit pneumatic tube stations for clerical and clinical functions.
5. Teamwork/professional work style
5.1 Reports off to oncoming shift, verbally and/or by using unit specific written formats.
5.2 Remains on duty until relieved. Cross-covers multiple units as required.
5.3 Independently offers assistance to peers or other staff members when workload allows.
5.4 Communicates and negotiates breaks and absences from desk per unit protocol with unit leadership.
5.5 Maintains a clean and orderly nursing station and personal work and storage area.
5.6 Demonstrates commitment to patient confidentiality and values of Rush.
5.7 Accepts assignments, as delegated, by the unit leadership or the charge nurse.
5.8 Demonstrates adaptability to change and flexibility in accepting assignments that differ from the established norm.
5.9 Actively and enthusiastically participates in the orientation of new personnel including, but not limited to clerical, nursing, and medical personnel. Adheres to Unit Clerk dress code.
6. Continuous quality improvement
6.1 Takes responsibility for correcting hazards, or reporting faulty equipment, which may endanger self and others and reports status of equipment to unit leadership.
6.2 Is aware of and participates in department and Rush quality improvement initiatives.
7. Education and self-development
7.1 Seeks continual opportunities to learn and assumes accountability for annual mandatory inservice requirements.
7.2 Attends staff meetings on scheduled workdays and signs off on minutes of all other meetings.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: 14 W Tower-Med-Surg Oncology

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 4

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $16.50 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Nursing Assistant performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The Nursing Assistant duties are of a technical nature requiring specialized training and skill. The training and skill of the Nursing Assistant is commensurate with their advancement through an accredited school of nursing. The Nursing Assistant is registered in an accredited school of nursing. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current enrollment in an accredited Baccalaureate or Masters entry level school of nursing with passing grades in all courses upon hire and on an annual basis or awaiting eligibility (within 3 months of graduation).
• Completed a fundamental nursing course to include basic nursing skills, such as vital signs and ADLs.
• High school diploma or equivalent.
• Successful completion of the institutional screening examination.
• Ability to solve simple problems.
• Excellent communication and customer service skills.
Physical Demands:
• The ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
ASSISTS THE RN IN THE DELIVERY OF PATIENT CARE
1.Reports to charge Registered Nurse to designate for assignment of duties.
2.Maintains a safe patient environment.
3.Sets priority of duties based on needs of patient and unit, under the direction of the Registered Nurse.
4.Under the direction of the Registered Nurse, participates in the implementation of individualized plans of care.
5.Assists patients in activities of daily living.
6.Accurately obtains patient data and documents all care in the appropriate patient care record.
7.Performs routine procedures, treatments and specimen collections.
8.Demonstrates aseptic technique, when necessary.
9.Assists Registered Nurse or physician with advanced procedures.
10.Assists the nurse in the management of uncomplicated tubes and drains.
11.Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
12.Demonstrates knowledge of age specific variables and growth and development.
13.Promptly reports changes in patient condition to the appropriate Registered Nurse.
TRANSPORTS PATIENTS AND (OTHER) ITEMS AS NEEDED
14.Assists with admission, discharge, and transport of patients.
15.Transports laboratory specimens and patient belongings as required.
16.Obtains blood products, supplies and equipment as necessary.
COMPETENTLY UTILIZES TECHNOLOGY
17.Demonstrates proficiency in the use of the telephone and patient call system(s).
18.Demonstrates proficiency in the use of EPIC.
19.Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
MAINTAINS A SAFE, ORDERLY, WELL-EQUIPPED ENVIRONMENT
20.Keeps patient rooms safe, orderly, and according to unit routine.
21.Independently orders, organizes, and restocks according to unit specifications.
22.Replenishes patient room supplies.
23.Maintains emergency supplies.
DEMONSTRATES A PROFESSIONAL WORK STYLE IN INTERACTIONS WITH INTERNAL AND EXTERNAL CUSTOMERS
24.Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
25.Negotiates break time and communicates departure and return time per unit protocol.
26.Demonstrates initiative and self-direction in work habits.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: University Anes Pain Center

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: HB Commercial Billing-Collect

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position requires a well-organized, detail-oriented individual with the ability to work directly with various payers, senior staff in International Health, Provider Practices/Billing Services, RUMC Finance, Contracting, Finance, EDW and Web/IT Services. The Bundled Pricing Coordinator must be able to work independently on multiple tasks, maintaining the highest level of efficiency, professionalism, and confidentiality. The successful candidate will demonstrate competence in Microsoft office applications, the ability to focus and perform well under pressure, as well as the ability to effectively prioritize and meet deadlines. The position of Bundled Pricing Coordinator is key to ensuring Rush Health is recognized as a competent and professional organization. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures

Other information:
Required Job Qualifications:

Bachelor's Degree and 1-3 years of experience in Revenue Cycle or related experience. 

Proficient with Microsoft Office including Word, Excel, and PowerPoint. 

Proper telephone etiquette is essential. 

Excellent verbal and written communication skills. 

Have a high degree of professionalism, strong customer service orientation, good organizational skills and the ability to work independently. 

Strong interpersonal skills with the ability to prioritize, and a team player attitude. 

Able to manage several projects at once. 

Responsibilities:

1.Accurately maintain and update the various tracking reports related to any bundled pricing arrangement. This includes investigating for missing information or erroneous information reported by the other users. The reports are to be maintained regularly and available for the specific users.
2.Support bundled pricing meetings, including scheduling meetings with physician practices, organizing meetings and preparing materials, if required. Take and prepare minutes of governance committee meetings, as assigned.
3.Support the participating providers in collecting the appropriate reimbursement for services provided. This includes providing email reminders and claims verification.
4.Administer the applicable schedule for collecting claims data, entering manual claims, verifying claims with providers, and submitting claims bundle to the payer. Follow-up with payer for late payments. Verify payment(s) with RUMC Finance, calculate distribution, and balance all supporting schedules before distributing schedules to RUMC Finance for payment distribution.
5.Ability to interpret contract terminology and apply the specific terms by contract in the calculation of expected payments. Troubleshoot discrepancies/disagreements with payers/providers to best ability and refer case to contracting staff for clarification when unfavorable terms emerge.
6.Provide Rush Health Finance and/or International Health with monthly schedule of settlements including any administrative fees.
7.Maintain corporate files for bundled pricing arrangements including all information/data/email correspondence related to the transaction, settlement schedules, tracking reports, and committee meetings. Maintain file of contracts (copies).
8.Support the department goals and promote a professional work environment and attitude within the department.
9.Establish and maintain excellent working relationships with key staff at Rush, the providers, and the providers billing and administrative staff.
10.Other duties and responsibilities as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.