Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy Services- Administration

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $62.92 - $94.37 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Clinical Pharmacy Specialist performs specified distributive and clinical pharmacy activities and related services as they pertain to providing safe and effective infusion therapies (in accordance with State, Federal and OSHA regulations) for the Home Infusion Pharmacy. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor of Science in Pharmacy.
•Currently licensed as a Registered Pharmacist in the State of Illinois.
•Experience and strong knowledge base in intravenous admixture services, intravenous drug therapy and chemotherapy.
•Capable of assuming responsibility for evaluating and monitoring drug therapy relative to the total needs/problems of the ambulatory care patient in collaboration with physicians, nurses and other healthcare professionals.
•Be able to work effectively with others to provide safe and effective drug therapy.
•Excellent problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
•Flexibility with work schedule.
•Participation and membership in professional societies and organizations.
•Excellent verbal and communication skills.
•Dependable in attendance and job performance.
•Good organizational and time-management skills.
•Team player with a positive attitude and work ethic.
Preferred Job Qualifications:
•Doctor of Pharmacy or ASHP Residency.
•Two years recent experience in an acute-care setting or one year recent experience in home infusion therapy.
Physical Demands:
•Normal office, warehouse and clinical environments.
•May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.

Responsibilities:
1. Receives, reviews and verifies all new patient orders and documents are the same on the respective order form.
2. Provides consultation and answers inquiries from patients, families, physicians and other healthcare professionals regarding medications and their appropriate use.
3. Supervises, coordinates, directs and/or participates in the preparation of sterile intravenous admixtures, dispenses all pharmaceuticals and related supplies and equipment in accordance with federal, state and local laws and standards of practice which govern the profession of pharmacy.
4. Processes and checks all medications, supplies and equipment prior to dispensing from the pharmacy. Process all orders in a timely fashion.
5. Maintains pharmacy records in accordance with applicable laws and regulations.
6. Maintains clinical skills and knowledge of pharmacotherapy by reviewing the literature and attending in-services, seminars and conferences.
7. Accurately administers all procedures involved with the procurement, inventory control, record maintenance and distribution of investigational drugs.
8. Monitors drug therapy and communicates relevant findings to other health care professionals who are also responsible for patient care.
9. Supervises support personnel in the data entry process, filling and dispensing of prescriptions, proper storage and adequate inventory control of drugs.
10. Participates in on-call rotation.
11. Participates in orientation/training programs for new personnel and current staff. Participates in the educational activities of pharmacy technicians and serves as a preceptor exposing them to all aspects of pharmacy practice.
12. Participates in departmental Quality Assurance activities.
13. Performs marketing support functions as requested.
14. Attends department meetings as scheduled.
15. Performs within the framework of the RUMC/HDM. L.L.C. policies and procedures.
16. Performs other tasks or special projects as assigned by management.
17. Use of telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (11:00:00 AM - 7:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $36.41 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Navigator functions as a centralized resource to facilitate patient access. This role assists providers, employees and patients with identifying medical specialists and coordinating care via advanced scheduling of provider consults, ancillary tests, routine and diagnostic procedures, lab testing, basic triage and referral management. The Access Navigator collaborates with practice staff, providers and leaders across the organization to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Five years recent healthcare and customer service experience.
•Three years of demonstrated excellence and mastery of customer service/ front-end patient experience.
•Demonstrated ability and sufficient working knowledge to support Access Center service lines.
•Demonstrated critical and problem-solving skills, experience dealing with demanding situations and the ability to resolve unusual problems. Ability to maintain composure under stressful situations.
•Outstanding customer service skills, communicates well and utilizes excellent listening skills and telephone etiquette.
•Excellent interpersonal skills including tact, discretion and courtesy necessary to interact cordially and effectively at all times and to work cooperatively in a team environment.
•Strong written and verbal skills.
•Organized and has the ability to prioritize and perform multiple duties in an often fast paced environment.
•Must be comfortable with outreach activities in unstructured environment
•Ability to build relationships with internal and external partners.
•Proficiency with MS Word, Excel and Outlook.
•Open-mindedness and willingness to adjust to change.
•Works effectively with minimum supervision.
•Have a flexible schedule for early or late days to accommodate the patient’s needs.
Preferred Job Qualifications:
•Bachelor’s degree preferred.
•Basic working knowledge of the medical center; previous patient coordinator/special services experience.

Responsibilities:
1.Delivers and monitors exceptional level of personal attention and specialized care to all patients referred to RUSH.
2.Answers all telephone calls for multiple queues and schedules, coordinates care or sends messages across all service lines or radiology modalities, utilizing templates and routing clinical inquires to appropriate departments, providers or leaders.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate end to end resolution for the inquiry or issue. Understands when to escalate calls.
4.Establishes relationships with physicians, practice managers and staff and develops strategies to coordinate the patient’s visit and support and improve customer service.
5.Performs outreach to patients, providers and practices via telephone, MyChart, email and or other electronic means in attempt to complete scheduling or care coordination requests.
6.Enhances the reputation of the RUMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
7.Exhibits mastery of specialized RUMG Access Center processes including but, not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
8.Drives and supports the RUMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
9.Assists in verifying billing statements, questions, collections and problems associated with patient accounts.
10.Identifies and promotes other practices or services patient or provider may also need.
11.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUMG Access Center.
12.Understands and becomes a subject matter expert with MyChart \ MyRushApp and open scheduling.
13.Keeps up-to-date on Rush University Medical Center leaders, providers and services.
14.Records daily activity in Access facilitated access database.
15.Daily interaction with RUSH patients, providers and leaders.
16.Assist with all other access center queues as needed.
17.Performs duties in a typical office environment.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Social Work & Community Health

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $25.20 - $39.69 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

The health promotion and disease prevention team functions within the Social Work and Community Health Department and provides all aspects of wellness and health promotion, disease prevention offerings. The Rush Generations membership program is comprised of approximately 18,000 adults who utilize and access Rush for health resources and direct services.

Under the umbrella of Rush Generations programming, adults are provided with health education classes, workshops, health screenings, and other special programs and events. There is a portfolio of evidence-based health workshops and community programs including chronic disease self-management, diabetes self-management, matter of balance fall prevention, and Tomando Control (diabetes management workshops in Spanish). HPDP also offers physical activity, wellness, and mind-body programming to promote health aging and overall well-being. For ongoing support, HPDP provides monthly support groups for caregivers and those managing chronic conditions.

The HPDP program coordinator will assist in all functions and aspects of health promotion programming, working with the program manager and senior manager to fulfill job duties and responsibilities. The Program Coordinator provides program coordination, health education, marketing and member engagement, community outreach, event planning and administrative and data support across Rush Generations and HPDP programming.

The position also supports cross-departmental and Rush-wide initiatives that advance community health, wellness, and engagement. Attendance is required at weekly team meetings and one/one weekly supervision. Job aspects include but are not limited to the following: 

Other information:
• Bachelor's degree.
• 2 years administrative/coordinator program experience.
• Organizational skills including attention to detail and multitasking skills.
• Clear and concise verbal and written communication skills.
• Proficiency with the Microsoft Office Suite.
• Ability to collect, organize, interpret, and summarize information.
• Strong critical thinking skills to solve problems and make decisions.
• Ability to set goals and manage multiple complicated tasks.
• Ability to work effectively both independently and as part of a team.
• Ability to work on tight deadlines.

Responsibilities:

· Assist managers with the program planning, coordination, and implementation of HPDP programs, classes, workshops, events, and special initiatives

· Assist with strategic activities designed to increase the Rush Generation membership base

· Provides overall programmatic support working in collaboration with HPDP team members

· Assist with planning and coordination of HPDP events and special programs including Older Americans Month, Annual Volunteer and Partner Celebration, HPDP annual retreat

· Support Rush Generations Facebook communications and social media content

· Oversee health education lectures, including lecture planning, speaker recruitment and coordination, preparation of materials and production of virtual programming, as well as several in-person and hybrid health education lectures annually.

· Coordinate content for the Rush Generations quarterly printed newsletter, monthly electronic newsletter, including gather program updates, class, and event information

· Support marketing and member engagement efforts for Rush generations, including quarterly material distribution support.

· Support Rush Generation membership and program recruitment through electronic communication, social media, community outreach, promotional material, and other engagement strategies designed to increase awareness and participation

· Coordinate and maintain Rush Generation class and program listing across Salesforce and Rush Generations team calendar

· Provide on-site support for in-person programs, classes and workshops and community events at Rush campus, community partner sites, and Sankofa Village Wellness Center

· Manage Rush Generations inbox to provide live-answer assistance to emails for RG programming and class registration

· Becomes trained on Salesforce used for RG membership and classes

· Provides data input, organization, and evaluation assistance for HPDP program offerings

· Maintain accurate program records, participant information, registration data, communications and other program documentation

· Participate in community partnerships and advisory committees, including the Westside Coalition for Seniors Committee and the Village Health and Wellbeing Committee

· Becomes trained and serves as workshop leader in all evidence-based program offerings

· Reports directly to senior manager of health promotion programs.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RAB Retail Pharmacy

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 4

Work Schedule: 8 Hr (10:00:00 AM - 6:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $80.90 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
General Summary:The Registered Pharmacist – per diem, under the direction of the Pharmacy Unit Manager performs professional functions generally associated with the practice of pharmacy in the retail setting for the retail pharmacy. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Requirements

• Bachelor of Science in Pharmacy or a Doctor of Pharmacy (desired).
• Currently licensed as a Registered Pharmacist in the State of Illinois.
• Minimum of one year hospital pharmacy experience and two years retail pharmacy experience is desired.
• Capable of assuming responsibility for evaluating and monitoring drug therapy relative to the total needs/problems of the ambulatory care patient in collaboration with physicians, nurses and other healthcare professionals.
• Must be able to work effectively with others to provide safe and effective drug therapy.
• Good problem-solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Flexibility with work schedule.
• Participation and membership in professional societies and organizations is desirable.
• Excellent verbal and communication skills.
• Dependable in attendance and job performance.
• Good organizational and time-management skills.
• Team player with a positive attitude and work ethic.

    Equipment/Machines/Vehicles, etc. Used in Performing Work:

• Telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.

    Working Conditions:

• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents

Disclaimer:

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Principal Duties and Responsibilities:

• Interprets and validates prescriptions in regard to such attributes as legibility and authenticity.
• Checks patient profile for pertinent medication information before dispensing medication.
• Evaluates dosage regimen for appropriateness of dosage, interval, formulation, and duration of therapy.
• Evaluates refill status of prescription; may determine refill abuse or non-compliance.
• Fills and checks prescription order in a timely manner.
• Analyzes and resolves problems on an ongoing basis in such areas as availability of drugs and designing compounding procedures to maintain effective pharmacy operation.
• Participates in and is familiar with the procedures involved with the procurement, inventory control, record maintenance and distribution of investigational drugs.
• Makes recommendations to physicians or other health care professionals regarding patient-specific drug therapy.
• Responds to drug information inquiries from physicians, nurses, and other health care practitioners.
• Reviews drug-related information pertinent to drug therapy, such as cost, bio-availability and common adverse effects.
• Consults with patient to properly identify symptoms in order to advise patient about self-medication.
• Educates and counsels patients in the proper use of their medications.
• Anticipates customers’ needs and makes decisions that are timely, cost-conscious and clinically appropriate.
• Assumes leadership roles voluntarily.
• Interprets and validates prescriptions in regard to such attributes as legibility and authenticity.
• Checks patient profile for pertinent medication information before dispensing medication.
• Evaluates dosage regimen for appropriateness of dosage, interval, formulation, and duration of therapy.
• Evaluates refill status of prescription; may determine refill abuse or non-compliance.
• Fills and checks prescription order in a timely manner.
• Analyzes and resolves problems on an ongoing basis in such areas as availability of drugs and designing compounding procedures to maintain effective pharmacy operation.
• Participates in and is familiar with the procedures involved with the procurement, inventory control, record maintenance and distribution of investigational drugs.
• Makes recommendations to physicians or other health care professionals regarding patient-specific drug therapy.
• Responds to drug information inquiries from physicians, nurses, and other health care practitioners.
• Provides general supervision for technical support in their assigned operational areas.
• Monitors and coordinates workflow.
• Assists in the orientation and training of new employees, pharmacists, and technicians and serves as a preceptor to students, exposing them to all aspects of professional pharmacy practices.
• Participates in the implementation of electronic data processing systems for use in the pharmacy (e.g. patient records, inventory control, drug utilization, billing procedures, etc.).
• Participates in the implementation and maintenance of the departmental pharmacy technician development program.
• Participates in departmental Quality Assurance and TQM activities.
• Attends department meetings as scheduled.
• Remains current in the professional and clinical literature of the profession.
• Performs within the framework of the RUMC/HDM, L.L.C. policies and procedures.
• Performs other tasks or special projects as assigned by management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Ambulatory Care Management

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $47.79 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Social Work Care Manager II is an Illinois licensed social worker who provides patient care through a diverse role as a clinician, educator, care coordinator, and advocate. The Social Work Care Manager II collaborates with other members of the health care team to facilitate effective care management and support services at the appropriate level of care and implement sustainable solutions to support patients and families. The Social Work Care Manager II incorporates a motivational interviewing approach, attending to the patient’s ability to successfully self-manage chronic illnesses and effectively utilize health care services. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Current license in Illinois as a Social Worker. LCSW required.
•Master's Degree in Social Work from an accredited university
•Two (2) years' experience as a social work clinician.
•Care Management certification (or commitment to obtain within 2.5 years)
•Ability to perform all job components and serve as a team resource for clinically complex cases within their professional (social work) expertise.
•Be willing to co-locate in the outpatient clinic when asked
•Demonstrated leadership skills, knowledge of community resources, and clinical expertise related to psychosocial issues, crisis management, conflict resolution, person-centered planning and care transitions.
•Process improvement skills, ability to perform tasks independently, prioritize workload, problem-solve, and analyze data.
•Experience utilizing motivational interviewing highly desirable
•Experience working with managed care in a health care setting highly desirable
•Strong active listening, critical thinking, judgment and decision making skills.
•Excellent verbal and written communication and organizational skills. Able to chart effectively in EPIC and use appropriate clinical social work terminology.
•Excellent interpersonal and team building skills, and ability to collaborate effectively with physicians, nurses, and other staff.
•Proficient and functional knowledge of Microsoft Office Suite, computer databases, electronic medical record systems, and info technology.
•Ability to function independently, to organize and be self-motivated
•Maintains professional growth and meets licensure/CEU requirements by attendance at various internal/external meetings, seminars, workshops. Willingness to present information to peers, team, etc.
Preferred Job Qualifications:
•Bilingual English/Spanish highly desirable
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Utilize MHN portal and value based care EMR reports to identify patients in need of outreach efforts from a psychosocial and environmental perspective based on inter-professional team collaboration, ER and patient discharges.
•Facilitate assessment of person's physiological, psychosocial, financial, cultural, and family situation and coordination of social services to address person/family needs. Develop a psychosocial plan of care and serve as a change agent to address the needs of patients with complex psychosocial issues.
•Connect patient to needed community-based services, providing intensive care coordination as clinically indicated.
•Confer, negotiate, advocate, and problem-solve with physician practice groups, community providers, patients, and the health care team regarding psychosocial issues, progression in plans of care, care transitions, and to improve patient access to needed services.
•Functions as a leader and role model within the team.
•Demonstrates ownership of the person centered plan, complex psychosocial issues and anticipated outcomes. Assess progress toward goals based on clinical judgment and motivational interviewing techniques.
•Participates in development, implementation and evaluation of programs within their respective RUMG clinics.
•Provide crisis intervention when needed.
•Provide educational materials and resources to patient and family that are in a format which is specific to the patient/family learning abilities and language preference.
•Assist with timely follow-up and coordination of care for patients discharged from ER, hospital or other healthcare facility.
•Identifies opportunities to optimize communication within the inpatient and cross continuum teams to assure effective sustainable care transitions from hospital to home, within community care settings, and/or to supplement care for high risk patients.
•Improves and identifies value based care outcomes (i.e. 7 day post inpatient discharge, Emergency Department visit follow-up, new patient outreach, ED frequent users) by using value based care quality measures.
•Collaborates as part of a multidisciplinary team. Respects each person’s roles and contribution.
•Leads department and team education, orientation, and training functions related to complex psychosocial issues and transitions in care coordination.
•Initiates/leads interdisciplinary conferences, serves on committees, and promotes task forces/work groups to address psychosocial/care coordination issues.
•Models and maintains a quality based proactive person centered approach to achieve department and institutional goals and process improvements.
CLINICAL RESPONSIBILITIES:
•Interview, assess and evaluate patients, clients and families
•Provide therapeutic and/or psychosocial interventions and treatment with the goal of maximizing personal/family stability relevant to the patient’s clinical and discharge needs.
•Prepare and document intake summaries, and develop treatment and discharge plans, in accordance with team recommendations and patient choice.
•Document in accordance with regulatory guidelines to ensure effective communications, and to support reimbursement standards and requirements.
•Support quality improvement initiatives, including but not limited to data collection and reporting, chart reviews, interdisciplinary rounds. Attend relevant clinical meetings.
•Perform related clinical duties as required.
ADMINISTRATIVE RESPONSIBILITIES:
•Promote Social Work involvement in professional associations, by providing education and information related to SWCM certifications; support credentialing efforts for SW staff.
•Organize and facilitate clinical supervision for social work staff. Manage, review and update staff continuing education needs. Develop and provide trainings as needed.
•Promote and provide education about the care management role throughout the organization. Identify and facilitate linkages for staff to professional development experiences.
•Provide assistance with the MSW internship program as needed and directed by the MSW Internship Coordinator.
•Review and revise job descriptions as relevant to contemporary practice, when directed by leadership.
•Ensure CM policies and procedures are consistent with regulatory guidelines; provide updates to RUMC OP&P committees when indicated.
•Promote outreach by staff to author abstracts, papers, posters for presentations internally and externally, with a focus on evidence based practice, in collaboration with CM leadership.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RAB Retail Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $16.20 - $24.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Operates cash register during meal service; reconciles bank at start of shift and bank, cash, meal tickets and register receipts at end of shift. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High School Diploma.
•One year experience as cashier in a high volume foodservice operation.
•Ability to read, write, speak English.
•Strong math skills.
•Illinois Department of Public Health & City of Chicago Sanitation Certification required within six months of hire.
•Interpersonal skills, customer service oriented, problem solving.
Physical Demands:
•Ability to exert 25 pounds of effort to push or pull a cart.
•Ability to lift and carry 40 pounds minimum.
•Stooping, kneeling, reaching, sufficient dexterity to operate kitchen utensils, cash register keyboard, able to communicate using a variety of audio-technology, able to see, 50% of time sitting, 50% of time standing or walking.

Responsibilities:
1. Counts and reconciles bank at start of shift.
2. Operates cash register during meal services; informs customers of total charge; completes transaction, issues receipt to customer.
3. Counts and reconciles bank, cash, credit card & freedom pay transactions, meal tickets and register receipts at end of shift.
4. Completes deposits of cash, meal tickets per department procedure.
5. Programs register for daily menu and prices.
6. Maintains clean, well-organized work area.
7. Restocks food and supplies as directed.
8. Complies with all regulatory agency standards and all department policies and procedures.
9. Trains new personnel as assigned.
10. Orients dietetic interns to work areas as assigned.
11. Performs related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: IM Nephrology-Clinic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $43.60 - $78.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Job Summary:
The Peritoneal Dialysis Program Coordinator RN is responsible for supporting the development, implementation, and ongoing operations of the peritoneal dialysis clinic. This role provides clinical coordination, patient and caregiver education, regulatory readiness support, and interdisciplinary collaboration to ensure safe, high-quality home dialysis services. The Peritoneal Dialysis Program Coordinator RN must demonstrate strong knowledge of peritoneal dialysis standards of care, CMS Conditions for Coverage for ESRD facilities, home dialysis training and monitoring requirements, infection prevention practices, documentation expectations, and quality assessment and performance improvement activities. The Peritoneal Dialysis Program Coordinator RN serves as a clinical resource for patients, families, providers, and staff while exemplifying the Rush mission, vision, and values and acting in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Current registered nurse licensure in the state of practice.
•Bachelor of Science in Nursing (BSN) required; the BSN requirement will be waived for candidates with an Associate Degree in Nursing and a minimum of 25 years of experience in nephrology and peritoneal dialysis.
•Current CPR/BLS certification.
•Demonstrated knowledge of peritoneal dialysis clinical practice, patient assessment, plan of care coordination, infection prevention, home dialysis training, and patient/caregiver education.
•Working knowledge of CMS Conditions for Coverage for ESRD facilities and regulatory expectations related to home dialysis services, documentation, patient training, monitoring, and quality improvement.
•Analytical ability to identify trends, evaluate patient safety concerns, review documentation, and support quality improvement activities.
•Strong communication, teaching, coaching, and collaboration skills to support patients, caregivers, clinic staff, and interdisciplinary partners.
•Ability to interact effectively with patients, families, and team members in complex or difficult situations.
•Ability to review records for accuracy, use electronic health record systems, enter and retrieve data, and closely examine clinical documentation, results, reports, and patient-monitoring information.
Preferred Job Qualifications:
•Previous experience supporting the opening, expansion, or regulatory preparation of a dialysis, home therapies, or ambulatory specialty clinic.
•Certified Dialysis Nurse, Certified Nephrology Nurse, or related nephrology/dialysis certification.
Physical Demands:
•Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
•Ability to lift or carry objects 35-40lbs.
•Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Competencies:
Peritoneal dialysis clinical expertise; regulatory knowledge and survey readiness; patient and caregiver education; interdisciplinary coordination; quality assessment and performance improvement; infection prevention and patient safety; clinical documentation accuracy; workflow development and change management; professional communication; accountability and continuous learning.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Responsibilities:
Job Responsibilities:
1. Supports the planning, development, opening, and stabilization of a new peritoneal dialysis clinic, including workflow development, patient onboarding processes, supply coordination, documentation standards, and operational readiness.
2. Serves as a clinical and regulatory subject matter resource for peritoneal dialysis services, including CMS Conditions for Coverage for ESRD facilities, applicable state and federal requirements, and organizational policies related to home dialysis services.
3. Supports survey readiness and regulatory compliance activities, including review of documentation practices, patient education records, home dialysis monitoring records, infection prevention practices, emergency preparedness expectations, and quality/safety reporting requirements.
4. Coordinates with the interdisciplinary team to ensure comprehensive patient assessment and individualized plan of care development.
5. Coordinates and/or provides peritoneal dialysis education and training for patients and designated caregivers prior to initiation of home dialysis and when modality, caregiver, or patient needs change.
6. Ensures patient and caregiver training addresses kidney failure management, peritoneal dialysis technique, equipment and supply use, medication administration as applicable, recognition and response to complications, self-monitoring, emergency procedures, infection control precautions, and waste storage/disposal expectations.
7. Documents patient and caregiver training, return demonstration, competency, and comprehension in accordance with regulatory requirements, organizational standards, and clinic procedures.
8. Retrieves, reviews, escalates, and documents home dialysis self-monitoring data and other relevant patient information to support timely intervention, patient safety, and continuity of care.
9. Establishes caring, therapeutic relationships with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness, and mutual goal setting for optimal patient experience and outcomes.
10. Coordinates care using the nursing process, multidisciplinary collaboration, and appropriate health services and community resources across the care continuum.
11. Recognizes patterns, complications, and changes in peritoneal dialysis patients that require evaluation, escalation, or modification of the plan of care.
12. Utilizes evidence-based ambulatory and dialysis nursing interventions during clinic visits, telephone encounters, electronic communications, and home dialysis support activities according to state regulations, regulatory agency standards, and organizational policies and procedures.
13. Applies infection prevention and control principles specific to peritoneal dialysis, including aseptic technique, catheter/exit-site care education, peritonitis prevention, environmental considerations, and patient safety practices.
14. Participates in Quality Assurance and Performance Improvement (QAPI) activities.
15. Partners with physicians, advanced practice providers, nurses, dietitians, social workers, pharmacists, operations leaders, supply vendors, and other stakeholders to support coordinated, patient-centered peritoneal dialysis care.
16. Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support, and respect.
17. Communicates current evidence-based strategies, standards of care, protocols, and regulatory updates with peers and clinic team members.
18. Demonstrates accountability for professional practice, ongoing learning, annual goals, and continued development.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: IM General RUI - Cli

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:30:00 AM - 6:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Geriatrics P

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Cardiology P

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Plastic Surgery - Cl

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:45:00 AM - 4:15:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.