Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (10:30:00 AM - 7:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Knowledge, Skills, and Abilities:
Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
19.Utilizes customer service skills to exceed the patient’s needs.
20.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 1520 W Harrison St, 7th Floor; Chicago, Illinois 60607

Business Unit: RUSH MD Anderson Cancer Center

Department: Benign Infusion & Urgent Care

Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

Work Schedule: 10-Hour Shifts - Weekdays only

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $40.75 - $72.94 per hour

$6,000 SIGN-ON BONUS

Summary:
The Oncology Infusion RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Oncology Infusion RN 2 is a competent nurse who has mastered technical skills and utilizes evidence-based interventions. The Oncology Infusion RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group. a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations: i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment. ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.

• All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
• Current State of Illinois Registered Nurse licensure.
• Maintain current BLS certification. ACLS strongly recommended.
• Chemotherapy and Biotherapy Certification OR commitments to obtain within 6 months of hire date.
•Minimum one year of nursing experience required.
• 1 year Oncology experience preferred.
Emergency or critical care experience preferred.
• Epic and Beacon experience
• Excellent communication and interpersonal skills are required in order to lead and teach.
•Analytical and possesses ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
Preferred Job Qualifications:
• Ambulatory oncology experience.
• Ambulatory and infusion experience.
•National certification preferred.

Physical Demands:
• Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
Job Responsibilities:
Evidence Based Interventions
• Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
• Utilizes system wide resources to support decision-making and action.
• Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
• Communicates current evidence-based information with peers.

Relationships and Caring
• Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
•Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.

Critical Thinking
• Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
• Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
• Recognizes changes in patient status and consistently responds effectively.

Technical Expertise
•Demonstrates consistent safe and effective use of medical devices in the delivery of patient care
• Demonstrates accountability for implementing policies related to safe and effective administration of medications.
• Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
• Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.

Leadership
• Demonstrates the ability to provide education to staff and students on the unit.
• Demonstrates beginning leadership skills related to patient care.
• Delegates effectively and consistently to optimize patient outcomes.
•Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
• Continue to contribute to a positive patient outcome by providing expert assistance with critical procedures for patients.
• Administer medications, treatments and provide extensive patient/family education.
• Provide guidance and support and direct workflow of clinical staff.

Department Specific Job Responsibilities:
•Coordinate and provide sensitive medical and primary nursing care for patients with hematological-oncological diagnoses.
•Provide infusion support that may include chemotherapy, immunotherapy blood products and supportive medications.
•Provides urgent symptom management support to the patient requiring escalation of care.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Revenue Cycle Revenue Integrit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Revenue Integrity Analyst uses advanced knowledge of coding, CDM, charge capture, and auditing to solve complex charging scenarios, provide education and assistance to operational departments, support fellow team members, and develop processes/procedures to ensure accurate and timely capture of all chargeable procedures. The Revenue Integrity Analyst also provides high-level professional support in working advanced outpatient coding edits as well as auditing charges for service lines with potential missed revenue opportunities. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Associates degree or higher
•Minimum 2-4 years of healthcare experience working with billing, charge entry, charge capture, or CDM
•AAPC Certification or AHIMA Certification, or Epic Software Certification.
•Proficient and functional knowledge of reviewing charges in the Epic EHR.
•Advanced knowledge of medical terminology as well as medical billing language. Must demonstrate a thorough knowledge of UB-04 Revenue Codes, Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) Level II along with modifiers
•Excellent written and oral communication skills along with problem-solving
•Proficiency with MS Office Suite
•High degree of accuracy and ability to collaborate with others
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Responsibilities:
Job Responsibilities:
•Use logic-based critical thinking and decision making to accurately enter charges on patient accounts for hospital/facility and professional charges in accordance with CMS and AMA guidelines
•Responsible for accounts within the assigned Epic Account, Charge Review, and Claim Edit Work queues while solving edits related to National Correct Coding Initiatives (NCCI edits), Medically Unlikely Edits (MUE edits) Procedure to Procedure (PTP edits), and Outpatient Coding Edits (OCE edits) in Epic using patient documentation, coding rules, billing guidelines, and proper modifier use in a timely manner
•Assess the Charge Description Master (CDM) and contribute to accurate CDM line items by evaluating revenue codes, descriptions, CPT/HCPCS code and pricing
•Audit and reconcile charges against clinical documentation, code rules and charging methodologies for internal purposes along with external audits
•Works with external vendors to review charge capture opportunities and documentation to identify missed charges and correct accounts
•Identify trends, analyze to propose and create meaningful solutions, improve processes, create training content, and participate in the education of departments regarding their CDM and missed charges
•Serves as subject matter expert for fellow team members to review questions and assist with resolving accounts
•Meets or exceeds accuracy, quality work, on-time delivery, and productivity standards set by CMS, OIG, and direct manager
•Researches all current and future complex payor requirements for compliant billing, timely payment, and maximum reimbursement
•Provides input and implements process improvement initiatives recognizing revenue enhancement and charge integrity opportunities
•Communicates, observes, and reports on charge entry trends and patterns and provides recommendations for improvement
•Engages in continual education and training in the revenue integrity field and healthcare CDM, charges, auditing, data, and other duties or projects as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Operating Room

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Qualifications Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
Skills:
1.Analytical ability is required.
2.Communication skills are required in order to lead and teach.
3.Ability to interact effectively with others in difficult situations.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
2.Utilizes system wide resources to support decision making and action.
3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
address.
4.Communicates current evidence-based information with peers.
5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
9.Recognizes changes in patient status and consistently responds effectively.
10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
risk patient identification) to minimize risk.
13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
14.Demonstrates the ability to provide education to staff and students on the unit.
15.Demonstrates beginning leadership skills related to patient care.
16.Delegates effectively and consistently to optimize patient outcomes.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18. Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: BS Health Sciences

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 12:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range:$40.00 - $75.00 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Adjunct Faculty members are assigned specific courses to teach based on their specialty education and experience. This is a temporary, part-time position and Adjunct Faculty members may work as needed. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Master’s degree or earned Doctorate in applicable area to the profession required. A minimum of a Bachelor’s degree is required for Instructor-level roles.
•Excellent skills in classroom, laboratory, and/or clinical instruction and evaluation.
•Knowledge and experience with Web-Based education when applicable.
•Excellent communication and organizational abilities in managing class functions, clinical sites as applicable, and students.
•Excellent interpersonal and leadership abilities.
•Ability to consistently instruct and counsel students in an informative and professional manner.
•Able and willing to learn new skills as needed, especially to work with new instructional technologies.
•Ability to develop and implement courses and programs.
•Ability to organize and implement effective teaching assignments.

Responsibilities:
Job Responsibilities:
•Develops and maintains courses, and other content areas in the curriculum in accordance with national accreditation standards.
•Instructs and assists in multiple courses in the program as assigned.
•Develops and seeks outcomes assessments for the program and courses taught.
•Interacts with existing programs in the department and teaches as assigned in these programs.
•Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: BS Health Sciences

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 4 Hr (8:00:00 AM - 12:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $40.00 - $75.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Adjunct Faculty members are assigned specific courses to teach based on their specialty education and experience. This is a temporary, part-time position and Adjunct Faculty members may work as needed. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Master’s degree or earned Doctorate in applicable area to the profession required. A minimum of a Bachelor’s degree is required for Instructor-level roles.
•Excellent skills in classroom, laboratory, and/or clinical instruction and evaluation.
•Knowledge and experience with Web-Based education when applicable.
•Excellent communication and organizational abilities in managing class functions, clinical sites as applicable, and students.
•Excellent interpersonal and leadership abilities.
•Ability to consistently instruct and counsel students in an informative and professional manner.
•Able and willing to learn new skills as needed, especially to work with new instructional technologies.
•Ability to develop and implement courses and programs.
•Ability to organize and implement effective teaching assignments.

Responsibilities:
Job Responsibilities:
•Develops and maintains courses, and other content areas in the curriculum in accordance with national accreditation standards.
•Instructs and assists in multiple courses in the program as assigned.
•Develops and seeks outcomes assessments for the program and courses taught.
•Interacts with existing programs in the department and teaches as assigned in these programs.
•Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Rush Alzheimers Dis Ctr-ResFac

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $32.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Job Summary:
The Clinical Research Coordinator I (CRC I) supports the conduct of clinical research studies across a range of disciplines. Receives direction from principal investigator, supervisor, or other staff involved in research protocol(s). Responsibilities include participant recruitment and interaction, study data collection and entry, maintenance of study and regulatory documentation, sponsor communication, and adherence to study protocols and policies. The CRC I executes defined study tasks with guidance, ensuring operational compliance, accurate data entry, and participant safety. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
Education:
•Bachelor’s degree
Experience:
•0-2 years of experience in a research study or other relevant experience
OR
Experience (in lieu of a degree)
•Two (2) years’ total experience, where 1 year is supporting or coordinating research studies
Knowledge, Skills, & Abilities:
•Time Management – Ability to meet deadlines and manage assigned study tasks.
•Problem-Solving – Ability to troubleshoot routine field issues and use discretion to escalate appropriately when unplanned events arise.
•Attention to Detail – Strong attention to accuracy in data collection and documentation.
•Participant Relations – Ability to build rapport, navigate sensitive topics, and maintain participant confidentiality.
•Communication Skills – Effective verbal and written communication skills with participants and internal study teams.
•Team Collaboration – Ability to collaborate within multi-disciplinary team settings and follow established workflows.
•Flexibility – Availability to work evenings, overnight shifts, or weekends if required by study protocols.
•Travel Readiness – Availability for local travel as necessary.
•Other duties as assigned.
Preferred Job Qualifications:
Experience:
•Two (2) or more years prior experience in clinical research or related field
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
1.Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
2.Collects and enters data into study case report forms and/or electronic data capture system and responds to queries in a timely manner.
3.Assists in preparing simple data summaries, reports, or charts to support study documentation and reporting requirements.
4.Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
5.Verifies data against 100% of source documentation for accuracy before entry into case report forms and electronic data capture systems to ensure timeliness and audit readiness.
6.May collect, process and ship potentially biohazardous specimens.
7.Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
8.Provide ongoing study status updates and responds to questions from PI, Administrator, department stakeholders, Sponsor and Compliance throughout the conduct of the study.
9.Maintains study flow by communicating promptly with study participants and coordinating with study team members as directed.
10.Participate in auditing and monitoring visits. Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
11.Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study.
12.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: ER Research Recruit - Gottlieb

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $52.08 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Lead Clinical Research Coordinator provides advanced coordination, may lead project-driven research and operational leadership for a portfolio of clinical trials. This role supports departmental oversight by supervising CRC I–III staff, resolving operational barriers, liaising with sponsors and regulatory partners, and ensuring standardization and quality across clinical research processes. The Lead CRC may serve as an interim manager, supports onboarding and training efforts, and contributes to departmental planning, audit response, and portfolio coordination. This position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
Education:
•Bachelor’s degree
Experience:
•3+ years of progressive clinical research coordination
•Independent site management experience
OR
Experience (in lieu of a degree)
5 years of experience coordinating clinical trials of increasing complexity, including mentoring junior coordinators and serving as the primary point of contact for study teams.
Knowledge, Skills, & Abilities:
•Regulatory Knowledge – Applies GCP, FDA, NIH, and IRB rules across multiple studies; supports staff in understanding and applying complex regulatory requirements.
•Regulatory Compliance – Tracks team-wide compliance, identifies gaps, and corrects reporting or documentation issues before they escalate.
•Project & Time Management – Leads timelines, task tracking, and team coordination for multiple studies; adjusts resources to meet study goals.
•Problem-Solving & Critical Thinking – Uses good judgment to solve study and team-level problems; handles complex challenges and makes protocol-aligned decisions.
•Detail & Organization – Reviews and standardizes documentation across study teams; ensures records are accurate, complete, and audit-ready.
•Participant & Vendor Interaction – Maintains respectful, professional communication with participants, sponsors, vendors, and partners; ensures team alignment with protocols.
•Communication Skills – Communicates clearly with staff, sponsors, CROs, and auditors; prepares summaries, updates, and responses as needed.
•Teamwork & Supervision – Supports CRC I–III staff by providing feedback, resolving questions, and helping the team meet performance expectations.
•Flexibility – Adjusts work schedule to support high-priority study tasks, staff supervision, or sponsor visits.
•Travel Readiness – Able to travel locally or regionally to support site visits, sponsor meetings, or team supervision.
Preferred Job Qualifications:
Education:
•Master’s degree or equivalent
Experience:
•Managing NIH, pharmaceutical, or device clinical trials
•Strong background in research coordination
•Prior supervising or mentoring research staff
Certifications:
•Relevant certification strongly preferred (Certified Clinical Research Professionals (CCRP),
•Certified Clinical Research Associate (CCRA),
•Certified Clinical Research Coordinator (CCRC), OR
•Certified IRB Professional (CIP)

Responsibilities:
1.Oversees participant enrollment efforts across multiple studies and study teams, ensuring consistency in eligibility screening, consent documentation, scheduling, and follow-up.
2.Oversees CRC data entry practices and provides real-time guidance to ensure that data entered into CRFs and EDC systems is complete, accurate, and source-verified.
3.Coordinates department-wide protocol submissions and amendments; serves as liaison to IRB and regulatory offices for active and upcoming studies.
4.Reviews documentation across studies and staff for completeness, accuracy, and readiness for sponsor/regulatory audit; standardizes source documentation practices within the department.
5.Leads department-wide source documentation and data entry oversight by setting expectations for 100% source verification, monitoring staff adherence, and implementing corrective workflows to ensure complete, accurate, and audit-ready data across all studies.
6.Advises CRC staff on appropriate specimen handling workflows across trials; resolves process gaps affecting specimen integrity or chain-of-custody.
7.Provides technical oversight of CRC-conducted assessments, ensuring training compliance, protocol accuracy, and consistent participant experience across study teams.
8.Serves as lead departmental liaison with sponsors, CROs, regulatory bodies, and internal stakeholders; addresses performance concerns, clarification needs, and documentation queries.
9.Leads team and department audit preparation; coordinates internal monitoring, standardizes documentation practices, and ensures timely implementation of corrective action plans.
10.Reviews safety event documentation across studies; provides coaching and follow-up with CRCs to ensure timely and appropriate AE/SAE and deviation reporting.
11.Implements department-level process improvements in coordination with Research Manager; identifies training gaps and operational inefficiencies for intervention.
12.Directly supervises CRC I–III staff, including onboarding, delegation of tasks, performance coaching, and annual evaluations. Supports team cohesion and role progression through mentorship.
13.Supports Research Manager by coordinating portfolio-level study oversight, managing workload distribution, and contributing to feasibility, resourcing, and departmental planning conversations.
14.Leads the development and execution of comprehensive project plans for clinical research studies, including timeline management, resource allocation, budget oversight, and coordination among cross-functional teams to ensure adherence to study protocols and regulatory requirements.
15.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Neurological Sciences-Res Adm

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 4 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $24.91 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Job Summary:
The Research Assistant is responsible for collecting information according to the research study protocols. The Research Assistant conducts assessments and collect data and/or biological samples from research studies. In addition, the Research Assistant assists in writing a variety of reports and publications. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
•High school diploma/GED required.
•Entry level proficiency in Microsoft Office, including spreadsheets and databases.
•Detail oriented with high attention to accuracy.
•Strong written and verbal communication skills.
•Ability to develop rapport with a diverse pool of research participants.
•Ability to navigate sensitive topics and maintain confidentiality of participants.
•Ability to collaborate within multi-disciplinary team settings.
•May require 6-8 weeks training depending on study protocols.
•Availability to work evenings, overnight and weekends if called for under the study protocols.
•May require personal transportation to field location.

Job Responsibilities:
•Recruits, screens, and schedules potential study participants.
•Writes and creates assessments utilizing standard research protocol.
•Assists in grant proposal writing.
•Assists in communications with researchers and members of the research community.
•Arranges and conducts experiments for research study, including explaining the goals of the study and arranging for the evaluation.
•Follows up by phone, email, and email with research colleagues.
•Participates in the preparation and delivery of presentations to disseminate study findings.
•Analyzes data and drafts data reports, manuscripts, and presentations.
•Utilizes approved procedures.
•Administers involved, systematic tests including the assessment and/or response.
•Helps maintain study procedure documentation.
•Prepares study related materials.
•Assists with data entry, cleaning, and guided analysis.
•Monitors experiments as required by study protocol.
•Maintains supply inventory.
•May utilize study-related devices and equipment as part of assessment procedures.
•Maintains study records and edits for completeness and accuracy.
•Attends regular team meetings.
•Troubleshoots field issues when necessary.
•Uses discretion to resolve issues when unplanned events arise.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Knowledge, Skills, and Abilities:
Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
19.Utilizes customer service skills to exceed the patient’s needs.
20.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: PBC Transplant

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $10.00 - $500.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• 3+ years nursing experience.
• Earned nursing degree at the baccalaureate level or higher.
• With this being a per diem position, your hours would be 0-40 hours per pay period. Schedule would be set approximately 2 weeks in advance.
• All Rush System Ambulatory Clinical Ladder - Registered Nurse Level RN2-Amb transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• CPR certification must be current.
• Ability to interact effectively with others in difficult situations.
Preferred Job Qualifications:
• A plus if one possesses outpatient clinic experience with strong telephone triage skills.
• National certification.
Physical Demands:
• Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RUH Health Information Mgmt

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $25.20 - $39.69 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Health Information Management (HIM) Analyst directly contributes to the integrity and accuracy of a patient’s medical record while working at an off-site (remote or hybrid) location. The Analyst provides medical record corrections, merges, un-merges, and Epic MyChart medical record assessments, edits, and corrections. This position requires high-level professional support to the Health Information Management Department, Patients, Revenue Cycle and all Rush entities. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High School Graduate
•5+ years of health information management (HIM) department or medical records experience
•Proficient with medical terminology
•Proficient and functional knowledge Microsoft office (outlook, word, excel, Teams)
•Proficient and functional knowledge of basic office equipment (phone, copier, scanner, fax machine)
•High-level of organization, independence, and critical thinking
•Excellent written and oral communication skills along with problem-solving
•High degree of accuracy and ability to collaborate with others
Preferred Job Qualifications
•AAPC or AHIMA certification
•Experience with OnBase Scanning software
•Associates degree
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Responsibilities:
•Assess, edit, and make corrections to ensure that a patient’s medical record is accurate.
•Interact with and communicate with all levels of clinicians including physicians, residents, nurse practitioners, physician assistants, and others to ensure documentation completion according to the medical staff bylaws, including deficiencies.
•Use critical thinking to identify the need and then perform merges, unmerges, contact moves, and other corrections in accordance with department guidelines.
•Activate MyChart accounts and respond to MyChart inquiries related to medical records
•Check and troubleshoot document quality control issues to ensure a legible medical record while monitoring accuracy.
•Understand and keep patient sensitive information protected per all applicable federal, state, and local guidelines, including HIPAA (Health Information Portability and Accountability Act) for medical records processing and requests.
•Triages and provides excellent patient and internal/external customer service (via phone, in-person, or by electronic means) inquiries and on-time delivery of records to patients, payors, or approved outside entities
•Collaborate with Release of Information vendor to meet medical records requests
•Utilizes equipment and software applications to locate and reproduce electronic, paper, film, or scanned medical records
•Validate and make accuracy-enhancing adjustments to individual patient medical records
•Retrieve medical records from operational areas of the assigned hospital or clinical area
•Serves as subject matter expert for fellow team members to review questions and assist with resolving issues related to document scanning, medical record adjustments, and patient/customer service.
•Meets or exceeds accuracy, quality work, on-time delivery, and productivity standards
•Provides input and implements process improvement initiatives recognizing efficiency, prevention of errors, and accuracy enhancement including how to harness technology and automation to optimize efficiency
•Monitor and work accounts in Epic Health Information Management work queues, as assigned
•Communicate, observe, and report on medical record trends and patterns and provide recommendations for improvement
•Engage in continuing education and training in the health information management field and other duties or projects assigned
•Contribute to a positive culture of innovation, collaboration, accountability, respect, and excellence (ICare Values).

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.