Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Speech-Language Pathology

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $41.44 - $60.14 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Responsible for all aspects of Rehabilitation Services staff education and accreditation preparation and compliance. Promotes quality patient care through development and identification of staff education opportunities and needs. Serves as a role model of incorporating best practice and evidence based practice with patient care. Acts as a leader in rehabilitation department activities including staff training and advocacy in and outside of Rush. This person is an active participant in the interdisciplinary team. This position meets the requirements of all internal and external regulatory bodies and exemplifies the Rush mission, vision and values

Other information:
Required Job Qualifications:
1. Initial certification by national board as an OTR, PT or SLP
2. Meets all state regulatory requirements
3. Graduate of an accredited OT, PT or SLP Program
4. Basic computer skills
5. Master’s degree in Occupational Therapy, Physical Therapy, Speech Language Pathology required,
Preferred Job Qualifications:
1.At least 5 years of experience preferred as an occupational therapist, physical therapist or speech language pathologist.
2.Doctorate degree in any of the following occupational therapy, physical therapy, speech language pathology, or related field

Responsibilities:
1. Leads process improvement teams targeting rehabilitation services practice and innovation using evidence based practice and research findings.
2. Develops effective strategies for changing clinician and team behavior to encourage adoption of evidence based practices.
3. Collaborates with supervisors, managers and director in the design, implementation and evaluation of process improvement initiatives, educational and accreditation opportunities.
4. Uses leadership, team building, negotiation, and conflict resolution skills to build partnerships within and across occupational therapy sections including academia.
5. Critically reviews cases in collaboration with clinical leadership to determine educational opportunities.
6. Collaborates with Manager and Supervisor to promote a culture of safety, accountability and survey readiness.
7. Strategically plans for ongoing education to acquire new knowledge and skills.
8. Collaborates with director, managers and supervisors to provide ongoing performance feedback to achieve positive clinical outcomes and accrediting body compliance.
9. Contributes to the development of policies, procedure, protocols, and patient and staff educational materials.
10. Participates in providing excellent clinical care with evaluations, treatments and plans of care.
11. Maintains departmental productivity standards.
12. Demonstrates ability to safely lift and/or move therapy equipment.
13. Demonstrates ability to maintain patient safety.
14. Demonstrates the ICARE values with patients, colleagues, and interdisciplinary team members
15. Adheres to policies and procedures.
16. Maintains accurate and timely patient records.
17. Identifies and pursues own professional growth and development.
18. Takes leadership role in embracing change.
19. Identifies problems as they arise and seeks to problem solve solutions independently.
20. Balance and prioritize patient care treatment with education responsibilities.
21. Demonstrates awareness of others who need assistance and is proactive about giving assistance.
22. Functions according to the discipline specific Code of Ethics and standards of the profession.
23. Supports the practice of practitioner-teacher-investigator model by teaching and following evidenced based practice.
24. Promotes professional growth of staff.
25. Facilitates continuing education meetings.
26. Other duties that may be assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access-Pre-Visit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Registration Specialist I is responsible for reviewing patient registration for all types of admissions to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent.
•0-1 year of experience
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Ability to analyze and interpret data
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
•Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
•Working knowledge of medical terminology and anatomy and physiology is preferable.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers. Collects POS collections related to ED copays, coinsurance, deductibles, self-pay and outstanding balances..
4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
7. Completes OB registration when receives patient call during OB triage up in L&D to ensure accurate patient demographic and financial information.
8.Complies with the Emergency Medical Treatment & Labor Act (EMTALA).
9.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
10.Follows the three patient identifier standard and Just Culture process to prevent errors when banding patients for their ED and any subsequent stay.
11.Understands and is able to communicate coverage-related concepts to the patients, i.e. pre-certification and out-of-network.
12.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
13.Functions as Patient Admission Department during evening, nights and weekend hours, when they close, to ensure seamless admissions of any ED patients, transfers and direct admit to Rush University Medical Center.
14.Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
15.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
16.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
17.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
18.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Specialty Drug Solutions

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma/GED required.
• Current State of Illinois Pharmacy Technician licensure required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
• At least two years of experience in a customer service-oriented pharmacy environment or related field.
• Excellent data entry skills.
• Flexibility with work schedule.
• Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Excellent verbal communication skills.
• Dependable in attendance and job performance.
• Good organizational and time management skills
• Team player with a positive attitude and work ethic.
• Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
Physical Demands:
• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.

Responsibilities:
• Recognizes and identifies various classes of drugs and their generic and trade names.
• Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
• Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
• Familiar with abbreviation symbols and equivalents used in pharmacy communications.
• Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
• Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
• Recognizes various billing plan codes and which drugs are covered under these different plans.
• Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
• Ensures the I.V. preparation room and related equipment are cleaned, calibrated and maintained per organizational policy and procedure.
• Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
• Remains alert to customer needs and provides prompt, courteous customer service.
• Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
• Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
• Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
• Maintains CE hours required to retain CPhT certification.
• Attends department meetings as scheduled.
• Performs other duties as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Hematology-Oncology

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:30:00 AM - 6:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: RUMG Admin Float Poo

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:30:00 AM - 7:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
•High school diploma.
•Basic computer knowledge.
•Attention to detail and accuracy.
•Excellent customer service and interpersonal skills.
•Sensitivity to patient health information and protection of confidentiality.
•Ability to utilize EPIC efficiently.
•Ability to sit for several hours each day and remain professional and calm under stressful situations.
•Ability to adapt to change and be flexible.
•Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
Preferred Job Qualifications:
•Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Orthopedic Surgery-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $42.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is designs, initiates and performs complex scientific research experiments and prepares final reports and papers based on experimental results. Plans and directs experiments for research which includes the planning and execution of procedures for the collection, maintenance, culture and banking of research specimens. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
• Master’s Degree in basic sciences or relevant field.
• 3 years of research experience.
• Strong software skills and experience with word processing, spread sheets and data base management.
• Excellent communication and analytical skills.
• Good technical writing skills.
• Ability to prioritize and manage own work.
• Clear interest in collaborative, multidisciplinary teamwork.
• Highly-motivated, enthusiastic and detail-oriented.
• Ability to work independently.
Preferred Job Qualifications:
• Doctoral Degree.

Responsibilities:
• Responsible for the methods, management and organization of laboratory. Plans, directs and conducts research experiments and activities.
• Identifies research projects, experiments and potential research directions related to research activities; collects, evaluates, interprets and provides documentation of research data to accomplish research objectives. Maintains careful records of all work performed.
• Provides direction and training to other laboratory personnel, residents and students.
• Provides assistance with data collection and preparation of manuscripts, research papers, and/or grant proposals for presentation and/or publication.
• Maintains a safe laboratory environment and ensures compliance with governmental and University policies, procedures, rules and regulations.
• Operates and maintains laboratory and specialized scientific equipment in the lab space. Ensures that laboratory supplies are maintained on a consistent basis.
• Collaborates with statistician, research coordinators and staff from other departments.
• May be responsible for animal handling and for working with animal tissues.
• Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 1520 W Harrison St, Chicago, Illinois 60612

Business Unit: RUSH MD Anderson Cancer Center

Department: Breast Oncology - New Patient Intake

Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

Work Schedule: Monday to Friday

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $84,760 - $151,715 per year

Summary:
The Oncology Nurse Navigator 2 is a registered nurse (RN) who works with physician practices and multi-disciplinary teams to promote the effective utilization of services and coordination of care for patients within the Cancer Center service line. The Oncology Nurse Navigator 2 contributes to the assessment of patients' psychosocial, financial and clinical needs throughout the continuum of care ensuring high quality care while supporting quality metrics of the Cancer Center and Rush University Medical Center The Oncology Nurse Navigator 2 functions as a liaison between patients, physician practices, the hospital, and the community performing functions that meet the core competencies of oncology navigation; Care Coordination, Communication, Education, and Professional Role/Care as well as the domains of the Profession Practice Model; Relationships and Caring, Evidence Based Practice, Technical Expertise, Critical Thinking and Leadership. The Oncology Nurse Navigator 2 care may be focused in medical oncology, hematology, stem cell transplant, gyne-oncology, surgery, radiation oncology, cancer screening or supporting multi-disciplinary clinics. This RN exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current license and credentials by the state they are assigned.
• At least one year of nursing experience required.
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned
nursing degree at the baccalaureate level or higher prior to the transfer.
• Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs
hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN
degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to
RN3.
• Current CPR Certification.
• Analytical ability.
• Communication skills to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images, or
reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lift or carry objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially
infectious materials and/or strong chemical agents.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to
be construed as an exhaustive statement of duties, responsibilities or requirements

Responsibilities:
Relationships and Caring
1. Establishes a caring therapeutic relationship with patients and families utilizing effective communication while managing a defined patient caseload.
2. Assesses patients for social determinants of health, utilizing findings to develop a plan of care and mutual goal setting.
3. Serves as liaison for the patient, becoming an expert on the patient and their needs throughout the trajectory of their care from diagnosis to end of life or survivorship
4. Advocates for the patient and their families to ensure timely access to treatment and equal access to health care
5. Collaborates with all members of the health care team in a positive, professional manner to ensure coordination of patient care.
6. Serves as a reference regarding clinical trials and coordinates care with the clinical trial office
7. Provides psycho-social support and facilitates referrals and transitions of care, ensuring effective utilization of internal and community resources

Evidence-Based Practice
1. Provides symptom management utilizing guidelines/evidence based practice from oncology resources in collaboration with providers
2.Performs role utilizing EBP within specialty established by nationally recognized oncology nursing associations, cancer societies and networks as well as published research and quality documents.
Technical Expertise
1. Responds to patient questions and needs via various technology: “My Chart,” staff messages, telephone contact, etc.
2.Coordinates/Schedules admissions, surgeries, laboratory testing, radiographic exams, and infusion.
3.Performs basic administrative tasks related to role
4.Establishes a plan for venous access via assessment of peripheral veins.
5.Performs nursing procedures per policy.
6.Assists providers with procedures utilizing appropriate technique.
7.Assesses patient and family learning style to provide ongoing education regarding diagnosis, staging, treatment, side effects, and self-care.
8.Provides detailed documentation in the electronic medical record to support assessment and interventions
Critical Thinking
1. Reviews medical records to ensure completeness as applicable for patient diagnosis and staging. Requests additional medical records as needed
2.Ensures new patients are scheduled for appropriate providers based upon assessment of patient and collaborates to alter plan as needed
3.Assesses patients in person or remotely to evaluate current status and needs
4.Provides telephone triage as defined by guidelines and in collaboration with provider coordinating care with infusion room, home health, urgent care, or emergency department as required
5.Recognizes changes in patient status and responds promptly to optimize patient outcomes
6.Prioritizes complex patient care based upon knowledge and clinical experience.
7.Assesses patient compliance with treatment plan
Leadership
1. Demonstrates accountability for professional practice, continuing education, and progress toward achievement of goals
2.Establishes and maintains expertise regarding disease, staging, current treatment options, and management of adverse events.
3.Serves as a liaison between practice and referral sources
4.Participates in quality metric initiatives supporting optimal outcomes and value-based metrics
5.Assists in patient identification for tumor board, coordinates tumor board, and participates in patient presentation and care plan development.
6.Participates in the orientation and education of health care team members
7.Serves as key member of multi-disciplinary team supporting patient cohesiveness, efficiency, and patient-focused care.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 2455 Corporate W Dr, Lisle, Illinois 60532

Business Unit: RUSH MD Anderson Cancer Center at Rush Lisle

Department: Clinic Operations & Radiation Oncology

Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

Work Schedule: Weekdays Only

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $113,193 - $202,612 per year

Summary:
The Clinical Manager, RN, under the leadership of both the Director of Operations and Medical Director, will be responsible for the ongoing clinical and operational functionality of the practice (operations, workflows, quality and patient experience). Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor's Degree in Nursing required.
•Current State of Illinois RN licensure required. Current State of IN licensure required for those working in Indiana.
•National nursing certification required within one year of hire.
•Five years healthcare, hospital or patient care delivery experience.
•Displays commitment to delivering superior patient experience.
•Strong communicator with ability to influence provider and staff.
•Ability to identify, troubleshoot and resolve problems in a complex environment.
Preferred Job Qualifications:
•Master's Degree
•Experience in healthcare operations or ambulatory setting.

Responsibilities:
Job Responsibilities:
1.Provides input towards strategic and long term operational planning.
2.Escalates issues that impact strategy to Director.
3.Supports providers in the delivery of exceptional care.
4.Works with the leadership team to monitor and address patient experience feedback.
5.Review, research and resolve practice specific patient complaints and concerns.
6.Understands and supports providers' productivity challenges and implements practices and workflow changes to alleviate them.
7.Operationalizes institution and department change initiatives and implements approved changes at Practice level.
8.Responsible for converting organizational goals into practice specific goals and drives the goal implementation, including policy revisions and Practice specific quality improvement initiatives.
9.Monitors practice level key performance indicators, scorecards, patient feedback, quality results, patient safety goals, environment of care and financial reports to ensure the Practice remains on course to meet or exceed operational goals.
10.Interprets data and understands how to respond to maximize Practice performance.
11.Identify trends, and underlying issues and institutes resolutions.
12.Motivates staff to perform at their highest level and effectively holds staff accountable for delivery of high quality services including patient care, access and satisfaction.
13.Hires strong talent with appropriate competencies and skill mix.
14.Ensures appropriate staffing in all areas including providing staff training, competency development, orientation and recognition.
15.Direct reports include clinical, lead/charge staff and other non-physician staff.
16.Monitors staff and physician satisfaction and makes recommendations to improve work culture as necessary.
17.Maintain regular, two-way communication with staff to support their achievement of strong performance in support of the practice goals, supports their personal developmental goals and concerns and builds an understanding of Rush and the practice.
18.Responsible for achievement of all compliance, regulatory, joint commission, ECOG/UNOS/OSHA adherence and other regulatory body requirements.
19.Must understand and effectively use EPIC, all systems and software databases to achieve goals.
20.Maintains effective, collaborative working relationships with other RUMG departments and related practices for best practices, workflow, policy and process feedback.
21.Representative on RUMG committees or cross-departmental team to design and implement common standards.
22.Manage availability of resources/supplies.
23.Monitors patterns in purchasing supplies and ensures timely processing of payments and invoices.
24.Serves as a role model whose attitudes and actions support Practice leadership and goals.
25.Acts as a role model and champion for ICARE and employee engagement as well as the patient centered/patient first care model.
26.Keeps up with current development and trends in the area of expertise.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Medical Center

Hospital: Rush Oak Park Hospital

Department: RUSH Supply Chain ROPH Staff

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $16.20 - $21.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Job Summary:
The Material Handler is responsible for handling and managing all stock items, receiving deliveries, filling orders and delivering to various departments. Responsible for ensuring accuracy of deliveries and the stable flow of materials in the supply chain department. Prepares materials for shipping which include weighting, packing and preparing shipping labels. Transports equipment, medical supplies, office supplies, furniture and hazardous materials throughout the hospital and Professional Office Building. Cycle counts available stock and verifies counts with the inventory control standards. Inventories supplies on nursing unit and utilizes Par Ex computer terminal and handheld. Assists with mailroom when needed.
This individual will promote and be supportive of the institutional ICARE values (Innovation, Collaboration, Accountability, Respect, and Excellence), the IConnect Service Behaviors, and exemplify Supply Chain’s mission, vision policies and procedures, while acting in accordance with Rush policies and procedures.

Job Responsibilities:

Inclusive of all Material Handler I duties (Receiving and Warehouse):
a) Operates material handling equipment such as pallet jacks, flatbed carts, and dollies to move stock, make deliveries, or reorganize storage.
b) Unloads all incoming freight, examines for damage and scans all carriers tracking information for all shipments to dock.
c) Receives and inspects incoming items for damage, correct identifying information, quantity, and variety against bills of lading, packing slips, purchase orders or other records
d) Reports all shipping discrepancies with supervisor to rectify; performs proper processes, paperwork, or forms required for shipment documentation.
e) Unpacks received items to be stocked and/or delivered to correct shelves/bins/Point of Use locations (i.e. in the supply chain department, nursing units, and other departments).
f) Picks orders utilizing handheld device and validates units of measure, quantity, and correct product and department before delivery.
g) Loads, off loads, park, and stage supply carts appropriately parks/stages carts for next utilization.
h) Utilizes ParEx and LINK system to verify reported inventory par levels by comparing to actual physical counts, units of measure, and product information to re-order replenishment stock accordingly.
i) Transports equipment, laboratory supplies, office supplies, furniture and hazardous materials to customers; secures cargo properly and safely with weight evenly distributed.
j) Pick up, process, restock and/or ship product returns from end-users in a timely fashion.

• Cleans, organizes and maintains all aspects of stocking areas, workstations, and warehouse spaces to ensure compliance with safety, infection control regulations such as product expiration dates.
• Participates in inventory and cycle count procedures as assigned.
• Answers all telephone calls and emails in accordance to the department’s scripts ensuring calls and emails are properly answered, appropriate actions are followed and in a timely manner. Apply ICARE and IConnect in all interactions between inter/intra departments.
• Participates in hospital drills and training including but not limited to Hazmat training.
• Performs any and all Materials Management/Supply Chain job functions as assigned or required.
• Complete diary logs into inventory, scanning packing slips into proper file folders.

Required Job Qualifications:

• One (1) year of work experience
• High School Diploma/GED
• Ability to communicate effectively and exhibit excellent oral and written skills with customers, patients, peers and supervisors.
• Prior experience with data inquiry, data entry and P.C. operations such as Microsoft Office.
• Basic math, reading, and writing skills
• Ability to work daily repetitive tasks and the weight of the merchandise.
• Majority of workday is spent on feet lifting, pushing, pulling, walking distances on daily repetitive basis.
• Must be able to lift weights up to 50lbs and within 10-25lbs repetitively.
• Ability to operate powered equipment appropriately and safely as required by varying environmental conditions.
• Ability to coordinate and prioritize multiple tasks with deadlines to meet changing workload demands.
• Experience with the Lawson ERP system; including the Mobile Supply Chain module

Preferred Job Qualifications:

• Experience Managing inventory

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 1620 W Harrison St, Chicago, Illinois 60612

Hospital: Rush University Medical Center

Department: 11 West Tower - Neurosciences Intensive Care Unit (NSICU)

Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

Shift: Night Shift: 7:00 PM to 7:30 AM

Work Schedule: 12-Hour Shifts - Weekends Included

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $20.00 - $24.75 per hour

Summary:
The Patient Care Technician (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skill. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school diploma or equivalent.
•Maintain current BLS certification.
•Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
•Successful completion of the institutional screening examination.
•Ability to solve simple problems.
•Excellent communication and customer service skills.
Preferred Job Qualifications:
•Prior clinical experience in an acute care setting.

Responsibilities:
1. Assists the RN in the delivery of patient care.
1.1 Reports to charge RN or designate for assignment of duties.
1.2 Maintains a safe patient environment.
1.3 Sets priority of duties based on needs of patient and unit, under the direction of the RN.
1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
1.5 Assists patients in activities of daily living.
1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
1.7 Performs routine procedures, treatments and specimen collections.
1.8 Demonstrates aseptic technique, when necessary.
1.9 Assists RN or physician with advanced procedures.
1.10 Assists the nurse in the management of uncomplicated tubes and drains.
1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
1.12 Demonstrates knowledge of age specific variables and growth and development.
1.13 Immediately reports changes in patient condition to the appropriate RN.
2. Transports patients and (other) items as needed.
2.1 Assists with admission, discharge, and transport of patients.
2.2 Transports laboratory specimens and patient belongings as required.
2.3 Obtains blood products, supplies and equipment as necessary.
3. Competently utilizes technology.
3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
3.2 Demonstrates proficiency in the use of EPIC.
3.3 Consistently documents in real time at the point of care.
3.4 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
4. Maintains a safe and orderly, well equipped environment.
4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routine.
4.2 Independently orders, organizes, and restocks according to unit specifications.
4.3 Replenishes patient room supplies.
4.4 Maintains emergency supplies.
5. Demonstrates a professional work style in interactions with internal and external customers.
5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
5.2 Negotiates break time and communicates departure and return time per unit protocol.
5.3 Demonstrates initiative and self-direction in work habits.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Registration Specialist I is a vital member of the Rush revenue cycle team, responsible for ensuring financial accuracy and regulatory compliance at the point of access. This role manages high-complexity admissions workflows, including real-time financial clearance, pre-service estimation, and active management of electronic work queues (WQs) to mitigate claim denials. The Specialist serves as a dedicated patient advocate, navigating complex insurance landscapes and federal mandates, including the No Surprises Act—to provide transparent, heart-centered financial communication.
Core Values & Behavioral Expectations
oHeart-Centered Patient Advocacy: Embodies Rush iCARE values by providing compassionate, respectful, and transparent communication. Acts as a steadfast patient advocate, ensuring individuals feel supported and informed throughout the financial clearance and admission process.
oProfessional Integrity: Consistently demonstrates adherence to Rush organizational policies, ethical standards, and a commitment to professional growth and excellence in all patient and interdepartmental interactions.

Other information:
Required Qualifications
oEducation: High school graduate or equivalent.
oExperience: 1–2 years of experience in a high-volume clinical, financial, or service-intensive environment (e.g., healthcare registration, medical billing, or financial services).
oTechnical Skills: Proficiency in enterprise-level Electronic Health Record (EHR) systems (e.g., Epic) and intermediate competency in Microsoft Office (Word, Excel).
oCritical Competencies:
oAnalytical Ability: Strong problem-solving skills; ability to manage complex, multi-tasking workflows under pressure.
oCommunication: Exceptional verbal communication and active listening skills.
oAccuracy: High attention to detail with the ability to maintain consistency and data integrity.
oIndependence: Demonstrated ability to function autonomously and manage own time/tasks effectively.
Preferred Qualifications
oAssociate’s degree in Accounting, Business Administration, or Healthcare Administration.
oPrior experience in revenue cycle operations, such as medical claims processing or financial counseling.
oIn-depth knowledge of insurance programs (Medicare, Medicaid, Managed Care) and coordination of benefits.
oWorking knowledge of medical terminology, anatomy, and physiology.
Physical Demands:
oInclude standard requirements for office and hospital-based desk work, as well as the use of a mobile workstation (pushcart on wheels).
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Revenue Integrity & Work Queue Management: Proactively monitors and resolves time-sensitive electronic work queues. Performs root-cause analysis on registration errors and executes corrective actions to ensure "clean claims" and minimize front-end denials.
2.Regulatory Compliance & No Surprises Act: Ensures strict adherence to Federal, State, and local regulations, including CMS guidelines, EMTALA, and The Joint Commission. Prepares and documents Good Faith Estimates (GFE) for uninsured or self-pay patients in full compliance with the No Surprises Act.
3.Comprehensive Financial Clearance: Collects and verifies demographic, financial, and clinical data with high precision. Completes complex insurance verification, including Coordination of Benefits (COB), obtaining necessary clinical authorizations, and securing payment for inpatient stays via the Admission Notification (NOA) process.
4.Data Integrity & Management: Maintains the integrity of the Electronic Health Record (EHR) by performing accurate patient lookups to prevent duplicate medical records and ensure all documentation (consents, IDs, Important Message for Medicare etc.) is properly scanned and indexed.
5.Point-of-Service Financial Counseling: Evaluates patient financial obligations with sensitivity. Discusses estimated balances, collects patient liabilities, and facilitates resolutions regarding past-due accounts or payment arrangements.
6.“One Rush” Cross-Functional Integration: Serves as a flexible member of the system-wide Patient Access team, maintaining the ability to support operations across all three campuses (Rush University Medical Center, Rush Oak Park, and Copley) as well as satellite sites. Actively standardizes registration and financial clearance workflows, collaborating with Case Management, Clinical Departments, and Central Billing to ensure a seamless, unified patient experience and high-quality revenue outcomes across the entire system.
7.System Proficiency & Continuous Learning: Maintains expert-level functional knowledge of Epic registration workflows. Attends regular Epic training sessions and departmental meetings to stay current on evolving workflows, regulatory changes, and organizational integrity standards.
8.Operational Support: Receives and triages high-volume inquiries from patients, payers, and clinical staff. Performs other duties as needed and assigned by the supervisor or manager to support department objectives.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: SBO Enterprise Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr. (8:00:00 AM - 4:30:00 PM) - This position is hybrid. 

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.02 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Manager of Revenue Cycle oversees hospital and physician collection activities for Rush University Medical Center and Rush Oak Park Hospital. In this role, the Manager ensures effective system operations, participates in strategic planning initiatives, drives the implementation of plans, and oversees daily workflows for specific functional duties and areas of responsibility.

Other information:
Required Experience:
Highschool diploma or equivalent
Minimum of 5 years revenue cycle experience.
Working knowledge of computers and Microsoft office experience required, including Excel, Word, and Power Point.
Preferred Experience:
Bachelor's degree
3+ years experience in supervisor or management role.
HFMA CRCR Certification
Epic proficiency or certification
Strong knowledge of payer rules, regulations, along with the ability to analyze all forms of payments for accuracy
Other:
Knowledge of insurance company’s practices, regarding reimbursement and healthcare. Strong communication/problem solving skills. Able to self-motivate, motivate others and work under pressure. Ability to communicate effectively with health care practitioners and co-workers. Ability to work with a high degree of independence.
KEY COMPENTANCIES
Must possess strong analytical skills, written and oral communication skills, and problem solving skills. Must have the ability to meet deadlines and display time management capacities. Exhibits professionalism, coachability, and collegiality.

Responsibilities:
•Manages the day-to-day transactions and processes.
• Mentors staff and performs staff evaluations in accordance with Rush policy. Provides developments opportunities to staff.
•Supports strategic planning initiatives and participates in effective execution of planning relevant to functional area(s).
•Monitors functional area performance in connection with these metrics and Revenue Cycle overall performance, proactively identifying opportunities for improvement and communicating these opportunities with appropriate leadership/areas
•Collaborates with other Revenue Cycle leaders on relevant activities and ensures interdependencies between specific area of functional oversight and other areas within Revenue Cycle have appropriate hand-offs. Proactively communicates to achieve seamless workflows and achievement of overall Revenue Cycle objectives.
•Leverages technology to ensure that automated solutions and applications (Epic and non-Epic) support functional objectives. Identifies gaps and proposes solutions where necessary.
•Identifies, develops, and maintains reporting tools vital to sound management over the functional area(s) of responsibility.
•Recruits for and guides the activities of direct reports ensuring optimization of human capital.
•Ensures the quality and accuracy of staff's and overall department's work
•Drives employee developmental programming including annual performance evaluation, employee engagement, and talent management.
•Consistently promotes and supports a team approach to innovation in programs and problem solving both within functional area of responsibility and in collaboration with other revenue cycle and non-revenue cycle stakeholder departments.
•Develops and maintains effective working relationships with vendors and peer managers both internal and external to the organization.
•Stays abreast of industry changes impacting functional area and Revenue Cycle and identifies potential impact and required changes. Strives to promote best practices within functional area and within Revenue Cycle.
•Ensures adherence to state and federal regulatory statutes as it pertains to functional area.
•Adheres to and supports Revenue Cycle departmental administrative policies.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.