Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access-Pre-Visit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Financial Counselor position is responsible for securing all Transplant, Psychiatric, and rehabilitative services as outlined in the principle responsibilities. Provide excellent customer service to both our patient population and internal as well as external clients. Perform financial counseling duties to assist patients/responsible parties in identifying payment sources. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma or Equivalent
• Two years’ previous experience in a medial healthcare environment
• Demonstrate knowledge and proficiency in securing governmental and non-governmental accounts for payment.
• Working knowledge of creating and maintaining spreadsheet based reports.
Preferred Job Qualifications:
• Bilingual proficiency.

Responsibilities:
1. Identify/counsel potential and repeat/recurring bad debt patients to prevent the rendering of non-urgent care services. Offer payment options to patients based upon policy and procedure.
2. Identify potential charity and grant patients, assist patients with completing eligibility applications, make eligibility determinations (up to $5000 is actual or estimated charges), and notify patients of decisions.
3. Make patient payment arrangements.
4. Investigate additional payment sources.
5. Accept payments.
6. Serve as customer service resource for walk-in patients in hospital lobby/patient registration area.
7. Handle customer service phone calls (pertaining only to prospective services and in-house patients).
8. Provide price estimates to patients, physician offices and ancillary departments.
9. Complete cross training to be a Registration Specialist.
10. Complete daily and weekly volume/productivity management reporting.
11. Participate in/assist with quality management process(es).
12. 100% of accounts requiring patient payment arrangements are concluded with a payment schedule in place prior to the end of the "Bill Hold" period.
13. 90% of Customer Service phone are remedied at the time the call is received.
14. Supervisor/Manager reviews work queue of accounts and various reports.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access-Pre-Visit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $25.20 - $39.69 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Quality Assurance (QA) Specialist is responsible for performing quality monitoring to ensure Patient Access staff are adhering to expected workflows, internal policies, registration across the organization and external regulatory requirements. The QA Specialist is an on-campus position supporting across departmental processes. This position will work closely with Patient Access leadership. This position will provide support for both onsite and remote staff. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent
•1-2 years of experience
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Ability to analyze and interpret data
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Working knowledge of medical terminology and anatomy and physiology is preferable.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Provides on-going monitoring to compile and track performance at the team and individual level and provides trend data to the management team. Prepares and analyzes internal and external quality reports for management staff to review – High dollar accounts; Aged accounts; Guarantor change account; CEA report; Claim edits; DNB accounts. Works newborn accounts – monitoring the addition of insurance for newborn coverage.
3.Reviews prior account notes for past due balances and any information that might aid in the account resolution process, as well as documents all encounters and actions. Follows up with responsible person managing account for updates to resolution.
4.Monitors daily Metrics dashboard for additional accounts that will impact overall increase in unresolved accounts that would impact department’s dashboard metrics for DNFB, Claim edits, and CFB Days.
7.Exercise exceptional customer service skills when communicating with our team members, as well as our internal customers. Finds resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
8.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement. Initiates requests for financial Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected.
9.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Financial Counseling functions at all levels.
10.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pediatrics Specialty

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 6 Hr (8:00:00 AM - 2:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Diag Srvcs-US

Work Type: Per Diem/PRN/As Needed (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 8:00 AM to 4:30 PM

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $45.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under the direction of the lead Tech and with limited supervision, coordinates and performs Ultrasound and may perform vascular examinations, contributing to the efficient operation of the department and promoting the philosophy, to ensure the quality of patient care and exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
  • Graduate of an accredited Allied Health Program.
• Associates degree.
• ARDMS registered
• 1 to 3 years’ experience.  
Physical Demands:
• Ability to stand for 75% of the work day
• Ability to do repetitive hand motion for scanning 80% of the work day.
• Have the body mechanics to safely assist patients on and off of the scan table .

Responsibilities:
 1. Receives and reviews requests for Ultrasound studies. 
1. Accepts patients and assesses their condition to determine proper handling and special requirements.
1. Explains and prepares the patient for all Ultrasound procedures. Performs such exams as, but not limited to, abdominal echoes, renal, aorta, thyroid, pelvic, obstetrical, bio-physical profiles, testicular and breasts. Color flow studies, Doppler studies and assist in biopsies and fluid collections of localized areas.
1. Takes representative anatomical pictures, recognizes normal versus abnormal anatomy, and exhibits knowledge of various pathological processes.
1. Demonstrates the ability to cope with and manage change. Maintains equipment and Ultrasound area in proper working condition. Reports malfunctions and necessary repairs to supervisory personnel. 1. 1. Performs computer skills and shows working knowledge of patient orders, status changes patient charges and profiles.
1. Marks images for proper definition and explanation.
1. Possesses and utilizes proper aseptic technique and isolation procedures when appropriate. Demonstrates the ability to organize patient care and set priorities by providing critical care first and by implementing the physician’s orders.
1. Must be available for on-call status after normal working hours, rotating weekend and holiday call.  

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 1620 W Harrison St, Chicago, Illinois 60612

Hospital: Rush University Medical Center

Department: 11 West Tower - Neurosciences Intensive Care Unit (NSICU)

Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

Shift: Night Shift: 7:00 PM to 7:30 AM

Work Schedule: 12-Hour Shifts - Weekends Included

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $20.00 - $24.75 per hour

Summary:
The Patient Care Technician (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skill. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school diploma or equivalent.
•Maintain current BLS certification.
•Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
•Successful completion of the institutional screening examination.
•Ability to solve simple problems.
•Excellent communication and customer service skills.
Preferred Job Qualifications:
•Prior clinical experience in an acute care setting.

Responsibilities:
1. Assists the RN in the delivery of patient care.
1.1 Reports to charge RN or designate for assignment of duties.
1.2 Maintains a safe patient environment.
1.3 Sets priority of duties based on needs of patient and unit, under the direction of the RN.
1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
1.5 Assists patients in activities of daily living.
1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
1.7 Performs routine procedures, treatments and specimen collections.
1.8 Demonstrates aseptic technique, when necessary.
1.9 Assists RN or physician with advanced procedures.
1.10 Assists the nurse in the management of uncomplicated tubes and drains.
1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
1.12 Demonstrates knowledge of age specific variables and growth and development.
1.13 Immediately reports changes in patient condition to the appropriate RN.
2. Transports patients and (other) items as needed.
2.1 Assists with admission, discharge, and transport of patients.
2.2 Transports laboratory specimens and patient belongings as required.
2.3 Obtains blood products, supplies and equipment as necessary.
3. Competently utilizes technology.
3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
3.2 Demonstrates proficiency in the use of EPIC.
3.3 Consistently documents in real time at the point of care.
3.4 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
4. Maintains a safe and orderly, well equipped environment.
4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routine.
4.2 Independently orders, organizes, and restocks according to unit specifications.
4.3 Replenishes patient room supplies.
4.4 Maintains emergency supplies.
5. Demonstrates a professional work style in interactions with internal and external customers.
5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
5.2 Negotiates break time and communicates departure and return time per unit protocol.
5.3 Demonstrates initiative and self-direction in work habits.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RUSH Supply Chain Operations

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $41.44 - $60.14 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The System Supply Chain Manager – Strategic Operations is responsible for supporting the AVP – Supply Chain Operations and the Supply Chain department to oversee the effective management of the system supply chain Operations – logistics & distribution, perio, and shared services, encompassing financial and operational aspects. This includes implementing cost-saving initiatives through supply cost reduction, inventory optimization, and process enhancements. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Collaborate with nurses, physicians, and other staff members to ensure departmental supply needs are met while minimizing operational costs.
• Promote Lean practices, including 5S, pull systems, KPIs, and MDI, to drive continuous improvement in operational metrics.
• Analyze and optimize JIT inventory processes from distribution to various requesting locations to achieve cost reductions.
• Foster effective communication among administration, faculty, management, and staff to establish a collaborative understanding of the organization's mission and strategic objectives.
• Contribute to establishing standards for quality, safety, and service by coordinating, assessing, and approving special projects, developing staff and management to utilize their skills and abilities to achieve goals, providing regular evaluations and feedback related to the achievement of established organizational and departmental objectives.
• Analyze supply chain data within the Inventory Management System to ensure maximum efficiency and effectiveness, working with the Supply Chain Assistant Director to identify new technologies enhancing supply chain operations.
• Design and implement communication tools within the facility to provide timely information regarding stock availability, recall alerts, and other necessary information.

Required Job Qualifications:

• Bachelor’s degree.
• Minimum of three years of progressively responsible experience in supply chain operations, logistics and distribution, inventory management, or related operational improvement work.
• Technical, analytical, and leadership skills to support system-level oversight and continuous improvement across logistics and distribution, perioperative services, and shared services.

Preferred Job Qualifications:

• Master’s degree with five years of relevant experience.
• Advanced training or certification in healthcare supply chain management, Lean/Continuous Improvement (Six Sigma Green Belt minimum), and project management strongly desired.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Administration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00AM - 4:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $26.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Administrative Assistant 2 provides advanced support in managing the operational activities of the Department. The Administrative Assistant uses a pattern of orderly, efficient communication and a high degree of initiative and independent judgment to relieve management of administrative detail. The Administrative Assistant accepts appropriate responsibility and prioritizes multiple assignments and projects in a complex and constantly changing environment. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Three years of progressive experience in an administrative role, preferably in Healthcare.
• Advanced software skills in Microsoft Office, including Excel, Access, and PowerPoint, scheduling/calendar software.
• Excellent communication written and oral skills.
• Ability to analyze data.
• Ability to prioritize multiple initiatives.
• Ability to produce accurate documents and reports.
• Ability to work in complex administrative systems.
• Ability to interact effectively with internal and external customers.
Preferred Job Qualifications:
• Baccalaureate Degree.
Physical Demands:
• Ability to move throughout the Medical Center.
• Ability to lifting or carrying objects 35-40 pounds.

Responsibilities:
1.Meets the administrative needs of department management and staff members.
2.Coordinates department specific programs or meetings as assigned: planning, preparation of materials, implementation and evaluation.
3.Assists management with budgetary issues.
4.Composes business documents as assigned.
5.Designs reports to support operations.
6.Independently creates correspondence such as follow up to meetings, response to employees etc.
7.Plans employee and departmental special events.
8.Writes, edits and formats content of departmental communication.
9.Provides instruction to departmental staff regarding computer applications.
10.Assures appropriate resources are available for staff to be successful in their role.
11.Maintains a calendar for staff availability and schedules.
12.Provides support for select quality and operational committees including recording and distributing minutes.
13.Appropriately follow-ups on action between meetings.
14.Distributes reports, agendas and other materials for programs.
15.Maintains attendance records and prepares reports as necessary for the program.
16.Investigates and resolves invoicing issues as it relates to vendors or fiscal activities and Accounting Units.
17.Creates and maintains expense files for the Accounting Unit activities.
18.Prepares and maintains an electronic file to trend programmatic expenses and contribute to the budget process.
19.Identifies and implements improvements in office efficiencies
20.Initiates and/or reconciles check requests, purchase orders, travel vouchers as indicated for the department cost centers.
21.Independently makes travel arrangements for the management.
22.Prioritizes incoming communication, requests for meeting and escalates appropriate items to management’s attention.
23.Maintains a working knowledge of Rush standard computer applications.
24.Coordinates manager and staff office space, such as telephone changes, movement of equipment, maintenance requests, etc. which support administrative operations.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Res-Recr - Mokhlesi

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $32.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Job Summary:
The Clinical Research Coordinator I (CRC I) supports the conduct of clinical research studies across a range of disciplines. Receives direction from principal investigator, supervisor, or other staff involved in research protocol(s). Responsibilities include participant recruitment and interaction, study data collection and entry, maintenance of study and regulatory documentation, sponsor communication, and adherence to study protocols and policies. The CRC I executes defined study tasks with guidance, ensuring operational compliance, accurate data entry, and participant safety. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
Education:
•Bachelor’s degree
Experience:
•0-2 years of experience in a research study or other relevant experience
OR
Experience (in lieu of a degree)
•Two (2) years’ total experience, where 1 year is supporting or coordinating research studies
Knowledge, Skills, & Abilities:
•Time Management – Ability to meet deadlines and manage assigned study tasks.
•Problem-Solving – Ability to troubleshoot routine field issues and use discretion to escalate appropriately when unplanned events arise.
•Attention to Detail – Strong attention to accuracy in data collection and documentation.
•Participant Relations – Ability to build rapport, navigate sensitive topics, and maintain participant confidentiality.
•Communication Skills – Effective verbal and written communication skills with participants and internal study teams.
•Team Collaboration – Ability to collaborate within multi-disciplinary team settings and follow established workflows.
•Flexibility – Availability to work evenings, overnight shifts, or weekends if required by study protocols.
•Travel Readiness – Availability for local travel as necessary.
•Other duties as assigned.
Preferred Job Qualifications:
Experience:
•Two (2) or more years prior experience in clinical research or related field
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
1.Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
2.Collects and enters data into study case report forms and/or electronic data capture system and responds to queries in a timely manner.
3.Assists in preparing simple data summaries, reports, or charts to support study documentation and reporting requirements.
4.Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
5.Verifies data against 100% of source documentation for accuracy before entry into case report forms and electronic data capture systems to ensure timeliness and audit readiness.
6.May collect, process and ship potentially biohazardous specimens.
7.Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
8.Provide ongoing study status updates and responds to questions from PI, Administrator, department stakeholders, Sponsor and Compliance throughout the conduct of the study.
9.Maintains study flow by communicating promptly with study participants and coordinating with study team members as directed.
10.Participate in auditing and monitoring visits. Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
11.Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study.
12.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Aurora, Illinois

Business Unit: Rush Medical Center

Hospital: Rush Copley Medical Center

Department: Patient Access

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr. (7:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Registration Specialist I is a vital member of the Rush revenue cycle team, responsible for ensuring financial accuracy and regulatory compliance at the point of access. This role manages high-complexity admissions workflows, including real-time financial clearance, pre-service estimation, and active management of electronic work queues (WQs) to mitigate claim denials. The Specialist serves as a dedicated patient advocate, navigating complex insurance landscapes and federal mandates, including the No Surprises Act—to provide transparent, heart-centered financial communication.
Core Values & Behavioral Expectations
oHeart-Centered Patient Advocacy: Embodies Rush iCARE values by providing compassionate, respectful, and transparent communication. Acts as a steadfast patient advocate, ensuring individuals feel supported and informed throughout the financial clearance and admission process.
oProfessional Integrity: Consistently demonstrates adherence to Rush organizational policies, ethical standards, and a commitment to professional growth and excellence in all patient and interdepartmental interactions.

Other information:
Required Qualifications
oEducation: High school graduate or equivalent.
oExperience: 1–2 years of experience in a high-volume clinical, financial, or service-intensive environment (e.g., healthcare registration, medical billing, or financial services).
oTechnical Skills: Proficiency in enterprise-level Electronic Health Record (EHR) systems (e.g., Epic) and intermediate competency in Microsoft Office (Word, Excel).
oCritical Competencies:
oAnalytical Ability: Strong problem-solving skills; ability to manage complex, multi-tasking workflows under pressure.
oCommunication: Exceptional verbal communication and active listening skills.
oAccuracy: High attention to detail with the ability to maintain consistency and data integrity.
oIndependence: Demonstrated ability to function autonomously and manage own time/tasks effectively.
Preferred Qualifications
oAssociate’s degree in accounting, Business Administration, or Healthcare Administration.
oPrior experience in revenue cycle operations, such as medical claims processing or financial counseling.
oIn-depth knowledge of insurance programs (Medicare, Medicaid, Managed Care) and coordination of benefits.
oWorking knowledge of medical terminology, anatomy, and physiology.
Physical Demands:
oInclude standard requirements for office and hospital-based desk work, as well as the use of a mobile workstation (pushcart on wheels).
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Revenue Integrity & Work Queue Management: Proactively monitors and resolves time-sensitive electronic work queues. Performs root-cause analysis on registration errors and executes corrective actions to ensure "clean claims" and minimize front-end denials.
2.Regulatory Compliance & No Surprises Act: Ensures strict adherence to Federal, State, and local regulations, including CMS guidelines, EMTALA, and The Joint Commission. Prepares and documents Good Faith Estimates (GFE) for uninsured or self-pay patients in full compliance with the No Surprises Act.
3.Comprehensive Financial Clearance: Collects and verifies demographic, financial, and clinical data with high precision. Completes complex insurance verification, including Coordination of Benefits (COB), obtaining necessary clinical authorizations, and securing payment for inpatient stays via the Admission Notification (NOA) process.
4.Data Integrity & Management: Maintains the integrity of the Electronic Health Record (EHR) by performing accurate patient lookups to prevent duplicate medical records and ensure all documentation (consents, IDs, Important Message for Medicare etc.) is properly scanned and indexed.
5.Point-of-Service Financial Counseling: Evaluates patient financial obligations with sensitivity. Discusses estimated balances, collects patient liabilities, and facilitates resolutions regarding past-due accounts or payment arrangements.
6.“One Rush” Cross-Functional Integration: Serves as a flexible member of the system-wide Patient Access team, maintaining the ability to support operations across all three campuses (Rush University Medical Center, Rush Oak Park, and Copley) as well as satellite sites. Actively standardizes registration and financial clearance workflows, collaborating with Case Management, Clinical Departments, and Central Billing to ensure a seamless, unified patient experience and high-quality revenue outcomes across the entire system.
7.System Proficiency & Continuous Learning: Maintains expert-level functional knowledge of Epic registration workflows. Attends regular Epic training sessions and departmental meetings to stay current on evolving workflows, regulatory changes, and organizational integrity standards.
8.Operational Support: Receives and triages high-volume inquiries from patients, payers, and clinical staff. Performs other duties as needed and assigned by the supervisor or manager to support department objectives.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Aurora, Illinois

Business Unit: Rush Medical Center

Hospital: Rush Copley Medical Center

Department: Patient Access

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Registration Specialist I is a vital member of the Rush revenue cycle team, responsible for ensuring financial accuracy and regulatory compliance at the point of access. This role manages high-complexity admissions workflows, including real-time financial clearance, pre-service estimation, and active management of electronic work queues (WQs) to mitigate claim denials. The Specialist serves as a dedicated patient advocate, navigating complex insurance landscapes and federal mandates, including the No Surprises Act—to provide transparent, heart-centered financial communication.
Core Values & Behavioral Expectations
oHeart-Centered Patient Advocacy: Embodies Rush iCARE values by providing compassionate, respectful, and transparent communication. Acts as a steadfast patient advocate, ensuring individuals feel supported and informed throughout the financial clearance and admission process.
oProfessional Integrity: Consistently demonstrates adherence to Rush organizational policies, ethical standards, and a commitment to professional growth and excellence in all patient and interdepartmental interactions.

Other information:
Required Qualifications
oEducation: High school graduate or equivalent.
oExperience: 1–2 years of experience in a high-volume clinical, financial, or service-intensive environment (e.g., healthcare registration, medical billing, or financial services).
oTechnical Skills: Proficiency in enterprise-level Electronic Health Record (EHR) systems (e.g., Epic) and intermediate competency in Microsoft Office (Word, Excel).
oCritical Competencies:
oAnalytical Ability: Strong problem-solving skills; ability to manage complex, multi-tasking workflows under pressure.
oCommunication: Exceptional verbal communication and active listening skills.
oAccuracy: High attention to detail with the ability to maintain consistency and data integrity.
oIndependence: Demonstrated ability to function autonomously and manage own time/tasks effectively.
Preferred Qualifications
oAssociate’s degree in Accounting, Business Administration, or Healthcare Administration.
oPrior experience in revenue cycle operations, such as medical claims processing or financial counseling.
oIn-depth knowledge of insurance programs (Medicare, Medicaid, Managed Care) and coordination of benefits.
oWorking knowledge of medical terminology, anatomy, and physiology.
Physical Demands:
oInclude standard requirements for office and hospital-based desk work, as well as the use of a mobile workstation (pushcart on wheels).
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Revenue Integrity & Work Queue Management: Proactively monitors and resolves time-sensitive electronic work queues. Performs root-cause analysis on registration errors and executes corrective actions to ensure "clean claims" and minimize front-end denials.
2.Regulatory Compliance & No Surprises Act: Ensures strict adherence to Federal, State, and local regulations, including CMS guidelines, EMTALA, and The Joint Commission. Prepares and documents Good Faith Estimates (GFE) for uninsured or self-pay patients in full compliance with the No Surprises Act.
3.Comprehensive Financial Clearance: Collects and verifies demographic, financial, and clinical data with high precision. Completes complex insurance verification, including Coordination of Benefits (COB), obtaining necessary clinical authorizations, and securing payment for inpatient stays via the Admission Notification (NOA) process.
4.Data Integrity & Management: Maintains the integrity of the Electronic Health Record (EHR) by performing accurate patient lookups to prevent duplicate medical records and ensure all documentation (consents, IDs, Important Message for Medicare etc.) is properly scanned and indexed.
5.Point-of-Service Financial Counseling: Evaluates patient financial obligations with sensitivity. Discusses estimated balances, collects patient liabilities, and facilitates resolutions regarding past-due accounts or payment arrangements.
6.“One Rush” Cross-Functional Integration: Serves as a flexible member of the system-wide Patient Access team, maintaining the ability to support operations across all three campuses (Rush University Medical Center, Rush Oak Park, and Copley) as well as satellite sites. Actively standardizes registration and financial clearance workflows, collaborating with Case Management, Clinical Departments, and Central Billing to ensure a seamless, unified patient experience and high-quality revenue outcomes across the entire system.
7.System Proficiency & Continuous Learning: Maintains expert-level functional knowledge of Epic registration workflows. Attends regular Epic training sessions and departmental meetings to stay current on evolving workflows, regulatory changes, and organizational integrity standards.
8.Operational Support: Receives and triages high-volume inquiries from patients, payers, and clinical staff. Performs other duties as needed and assigned by the supervisor or manager to support department objectives.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Aurora, Illinois

Business Unit: Rush Medical Center

Hospital: Rush Copley Medical Center

Department: Patient Access

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (3:00:00 PM - 11:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Registration Specialist I is a vital member of the Rush revenue cycle team, responsible for ensuring financial accuracy and regulatory compliance at the point of access. This role manages high-complexity admissions workflows, including real-time financial clearance, pre-service estimation, and active management of electronic work queues (WQs) to mitigate claim denials. The Specialist serves as a dedicated patient advocate, navigating complex insurance landscapes and federal mandates, including the No Surprises Act—to provide transparent, heart-centered financial communication.
Core Values & Behavioral Expectations
oHeart-Centered Patient Advocacy: Embodies Rush iCARE values by providing compassionate, respectful, and transparent communication. Acts as a steadfast patient advocate, ensuring individuals feel supported and informed throughout the financial clearance and admission process.
oProfessional Integrity: Consistently demonstrates adherence to Rush organizational policies, ethical standards, and a commitment to professional growth and excellence in all patient and interdepartmental interactions.

Other information:
Required Qualifications
oEducation: High school graduate or equivalent.
oExperience: 1–2 years of experience in a high-volume clinical, financial, or service-intensive environment (e.g., healthcare registration, medical billing, or financial services).
oTechnical Skills: Proficiency in enterprise-level Electronic Health Record (EHR) systems (e.g., Epic) and intermediate competency in Microsoft Office (Word, Excel).
oCritical Competencies:
oAnalytical Ability: Strong problem-solving skills; ability to manage complex, multi-tasking workflows under pressure.
oCommunication: Exceptional verbal communication and active listening skills.
oAccuracy: High attention to detail with the ability to maintain consistency and data integrity.
oIndependence: Demonstrated ability to function autonomously and manage own time/tasks effectively.
Preferred Qualifications
oAssociate’s degree in Accounting, Business Administration, or Healthcare Administration.
oPrior experience in revenue cycle operations, such as medical claims processing or financial counseling.
oIn-depth knowledge of insurance programs (Medicare, Medicaid, Managed Care) and coordination of benefits.
oWorking knowledge of medical terminology, anatomy, and physiology.
Physical Demands:
oInclude standard requirements for office and hospital-based desk work, as well as the use of a mobile workstation (pushcart on wheels).
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Revenue Integrity & Work Queue Management: Proactively monitors and resolves time-sensitive electronic work queues. Performs root-cause analysis on registration errors and executes corrective actions to ensure "clean claims" and minimize front-end denials.
2.Regulatory Compliance & No Surprises Act: Ensures strict adherence to Federal, State, and local regulations, including CMS guidelines, EMTALA, and The Joint Commission. Prepares and documents Good Faith Estimates (GFE) for uninsured or self-pay patients in full compliance with the No Surprises Act.
3.Comprehensive Financial Clearance: Collects and verifies demographic, financial, and clinical data with high precision. Completes complex insurance verification, including Coordination of Benefits (COB), obtaining necessary clinical authorizations, and securing payment for inpatient stays via the Admission Notification (NOA) process.
4.Data Integrity & Management: Maintains the integrity of the Electronic Health Record (EHR) by performing accurate patient lookups to prevent duplicate medical records and ensure all documentation (consents, IDs, Important Message for Medicare etc.) is properly scanned and indexed.
5.Point-of-Service Financial Counseling: Evaluates patient financial obligations with sensitivity. Discusses estimated balances, collects patient liabilities, and facilitates resolutions regarding past-due accounts or payment arrangements.
6.“One Rush” Cross-Functional Integration: Serves as a flexible member of the system-wide Patient Access team, maintaining the ability to support operations across all three campuses (Rush University Medical Center, Rush Oak Park, and Copley) as well as satellite sites. Actively standardizes registration and financial clearance workflows, collaborating with Case Management, Clinical Departments, and Central Billing to ensure a seamless, unified patient experience and high-quality revenue outcomes across the entire system.
7.System Proficiency & Continuous Learning: Maintains expert-level functional knowledge of Epic registration workflows. Attends regular Epic training sessions and departmental meetings to stay current on evolving workflows, regulatory changes, and organizational integrity standards.
8.Operational Support: Receives and triages high-volume inquiries from patients, payers, and clinical staff. Performs other duties as needed and assigned by the supervisor or manager to support department objectives.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Department of Psychiatry & Behavioral Sciences Chairperson 

Rush Medical College 

Chicago, Illinois 

Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical College of Rush University, invites nominations and applications for the position of Chairperson of the Department of Psychiatry & Behavioral Sciences.   

The successful candidate will provide strategic, innovative, and operational leadership, and will have responsibility and accountability for the clinical and academic performance of all divisions within the Department of Psychiatry & Behavioral Sciences. A strong record of collaborative leadership and commitment to excellence in clinical, research and academic service is essential. Ongoing research achievement, community engagement and educational excellence are highly desirable. The successful candidate must also be committed to mentoring faculty, trainees, and medical students. In addition, they will have credentials that merit appointment as Associate Professor or Professor, will have an MD, DO, PhD or equivalent degree, will be board certified in Psychiatry or Psychology, will possess a demonstrated commitment to innovation, and will have the leadership skills necessary for guiding faculty development and advancement across research, clinical and academic missions. As a department leader, the Chairperson will provide an energetic and inventive vision for maintaining and growing clinical, educational and research programs, expanding access across the behavioral health continuum of care, developing strategic interdisciplinary teams for furthering research, and continuing faculty development.   

The Department has a long tradition of excellence in clinical care, teaching and research. The Rush Department of Psychiatry & Behavioral Sciences currently consists of 110 faculty members, including psychiatrists and psychologists, supported by 12 advanced practice providers and 125 staff. Its clinical divisions include Hospital Psychiatry, Hospital Psychology, Child & Adolescent Psychiatry, Ambulatory Adult Psychiatry, Ambulatory Health Psychology, Integrated Behavioral Health, and the Road Home Program. The Department provides clinical services at Rush University Medical Center, Rush Oak Park Hospital and Rush Copley Medical Center, spanning a continuum of care from emergency psychiatric services, consultation-liaison and inpatient psychiatry to the Rush Day Hospital, and adult, child and health psychology outpatient clinics. Signature programs include the Road Home Program for veterans and their families; the Autism Assessment, Research, Treatment and Services (AARTS) Center; the Rush NeuroBehavioral Center; the Substance Use Intervention Team; collaborative care embedded in primary care and oncology; and interventional psychiatry services including TMS, esketamine and ECT. Department faculty also serve across Rush in neurology, pediatrics, oncology, transplant, bariatric surgery, orthopedics and the Alzheimer’s Disease Center. In FY26 the Department recorded more than 53,000 outpatient visits and 11,000 inpatient encounters, and its research team received $24 million in external funding across more than 100 grants, including 49 federal and NIH awards. Research centers include the Center for Anxiety and Traumatic Stress Research, the TREAT Lab, and the Woman’s Board Depression Treatment Research Center. The Department has a four-year Psychiatry residency training program with 32 residents, fellowship programs in Child & Adolescent Psychiatry, Consultation-Liaison Psychiatry and Addiction Medicine, a Psychology residency program, and postdoctoral fellowships in psychology. The Department also leads the Psychiatry core clerkship and elective rotations for Rush Medical College students. 

Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities. 

Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities. 

Rush is recognized both for clinical excellence and as a top employer. U.S. News & World Report placed Rush on its Best Hospitals Honor Roll for 2026–2027, ranking it among the top 50 of more than 4,500 hospitals evaluated and No. 1 among Illinois and Chicago-area hospitals. Vizient awarded Rush its Quality Leadership Award, marking the 13th consecutive year the health system has ranked among the top 10 of 99 academic medical centers nationwide. On the workplace side, Modern Healthcare named Rush one of the Best Places to Work in Healthcare in 2026, citing its culture, financial rewards, and training and advancement opportunities, while Becker's Hospital Review similarly included Rush University System for Health on its 2026 list of top places to work in healthcare, pointing to culture, comprehensive compensation and benefits, and extensive mental health resources as key factors. 

Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all. 

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package. 

Total Compensation Pay Range: $ 500,000 - $ 650,000  

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits). 

Join Rush and become part of one of the nation’s best healthcare systems.  

 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.