Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Revenue Cycle Revenue Integrit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.02 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Rush is seeking a Senior Revenue Integrity Regulatory & Systems Analyst on the CDM team to help translate complex healthcare regulations into accurate, compliant, and optimized charge capture across the organization. In this role, you’ll leverage deep expertise in coding, CDM, auditing, and Epic systems to solve complex charging scenarios, identify missed revenue opportunities, and drive automation and process improvements. 

You’ll partner closely with compliance, operational teams, and fellow revenue integrity professionals, serving as a subject matter expert while helping improve workflows, strengthen system builds, and support accurate reimbursement. This is an excellent opportunity for someone who enjoys working at the intersection of regulation, technology, and data to make a meaningful impact in a highly collaborative healthcare environment. 

The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Apply advanced understanding of regulations, NCD’s. LCD’s and payor concepts, along with revenue integrity concepts to make new and existing regulations actionable within the CDM, charge capture, data, and technology space
• Serve as a liaison with compliance to promote and optimize accuracy
• Researches all current and future complex payor requirements for compliant billing, timely payment, and maximum reimbursement
• Proactively assess systems, processes, and audit revenue integrity output for accuracy and implements process improvement initiatives
• Coordinate and apply regulatory knowledge for Epic optimization and Epic WQ and Charge Router automation recommendations
• Monitor Epic Revenue Integrity build to ensure alignment with regulations and charging rules
• Harness the Epic and industry best-practices promote accurate automation to reduce manual labor
• Use logic-based critical thinking and decision making to accurately enter charges on patient accounts for hospital/facility and professional charges in accordance with CMS and AMA guidelines and then propose automation, when applicable
• Analyze revenue integrity denial trends and then provide actionable preventative measures for the Epic build
• Manipulate data along with identifying and translating trends into actionable remedies
• Responsible for accounts within the assigned Epic Account, Charge Review, and Claim Edit Work queues while solving edits related to National Correct Coding Initiatives (NCCI edits), Medically Unlikely Edits (MUE edits) Procedure to Procedure (PTP edits), and Outpatient Coding Edits (OCE edits) in Epic using patient documentation, coding rules, billing guidelines, and proper modifier use in a timely manner
• Assess the Charge Description Master (CDM) and contribute to accurate CDM line items by evaluating revenue codes, descriptions, CPT/HCPCS code and pricing
• Audit and reconcile charges against clinical documentation, code rules and charging methodologies for internal purposes along with external audits
• Works with external vendors to review charge capture opportunities and documentation to identify missed charges and correct accounts
• Identify trends, analyze to propose, and create meaningful solutions, improve processes, create training content, and participate in the education of departments regarding their CDM and missed charges
• Serves as subject matter expert for fellow team members to review questions and assist with resolving accounts
• Meets or exceeds accuracy, quality work, on-time delivery, and productivity standards set by CMS, OIG, and direct manager
• Communicates, observes, and reports on charge entry trends and patterns and provides recommendations for improvement
• Engages in continual education and training in the revenue integrity field and healthcare CDM, charges, auditing, data, and other duties or projects as assigned

Required Job Qualifications:

• Associates degree or higher with a minimum 5+ years of healthcare experience working with billing, charge entry, charge capture, or CDM OR a high school diploma with at least 7 years of healthcare experience working with billing, charge entry, charge capture, or CDM.
• AAPC or AHIMA certification
• Epic HB Certification within 6 months
• Proficient and functional knowledge of reviewing charges in the Epic EHR.
• Advanced knowledge of medical terminology as well as medical billing language. Must demonstrate a thorough knowledge of UB-04 Revenue Codes, Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) Level II along with modifiers
• Excellent written and oral communication skills along with problem-solving
• Proficiency with MS Office Suite
• High degree of accuracy and ability to collaborate with others

Desired Qualification(s)

• Epic Hospital Billing (HB) certification.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 1620 W Harrison St, Chicago, Illinois 60612

Business Unit: Rush University System for Health

Department: Transformation Management Office

Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $72,571 - $118,102 per year

Summary:
The Project Manager provides leadership on internal non-technical projects or programs from initiation through delivery. Gathers required data from end users to evaluate objectives, goals, and scope to define deliverables. Ensures that all targets and requirements are met and are completed on schedule and within budget. Works closely with various internal departments to ensure successful completion of projects. Keep leadership informed of key issues that may impact project completion, budget, or other results. Entry-level position within field. Requires little to no experience in discipline. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
• Bachelor’s degree.
• Three years of project experience.
• Proficiency with Microsoft Office Suite and Internet Explorer; strong spreadsheet and database skills.
• Excellent organizational and analytical skills.
• Strong communication and teamwork skills.
• Ability to function independently and in a team-based environment. Ability to work effectively with various levels of employees and management; ability to build consensus across diverse groups.
Preferred Job Qualifications:
• Master’s degree in Healthcare Administration or Business.
• Experience working with physician groups and IS.

Responsibilities:
1.Manage multiple projects simultaneously
2.Direct and manage project development and progress from beginning to end.
3.Define and document within the project initiation deliverables (e.g. Charter, Device Requirements Spreadsheets, etc.), the project technology scope, goals and deliverables supporting business goals in collaboration with senior management and stakeholders.
4.Draft and submit budget proposals and recommend subsequent budget changes
5.Build, develop, and grow any business relationships vital to the success of the project.
6.Estimate and identify the resources and participants needed to achieve project goals.
7.Develop scaled project plans and associated communications documents using standard tools
8.Plans will address all aspects of the standard technology implementation life cycle including design, procurement, installation, build/configure, test, train, go-live and close
9.Plans will include a Work Breakdown Schedule including activities/tasks, responsible parties, milestones and schedule
10.Facilitate or participate in routine project team meetings to establish and continually manage project requirements and expectations with team members and other stakeholders
11.Coach, mentor, motivate and supervise project team members and contractors, influencing them to take positive action and accountability for their assigned work.
12.Determine the frequency and content of status reports from the project team, analyze results and troubleshoot problem areas.
13.Track and report status (progress, next steps, issues) against project plans to appropriate stakeholders and senior management based upon agreed to communication plans
14.Identify and manage project dependencies and critical path
15.Identify and resolve issues/conflicts and/or escalate where appropriate for resolution.
16.Proactively manage potential scope and schedule changes to eliminate or minimize. Where required, escalate based upon standards established within communication plan.
17.Conduct project post mortems and create a recommendations report in order to develop best practices and tools for project execution and management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: RUCC Psychosocial On

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

 This role operates at two locations. Navigator splits time between Rush Oak Park and Rush Lisle Cancer Centers

The Care Management Navigator II is part of a care management team that is responsible for promoting effective resource utilization to achieve an optimal clinical outcome. This position works collaboratively with physicians, nurses, social workers, peers, leadership, community providers, payers, internal/external agencies and patients to provide transitional care planning, utilization review, and/or service line growth & outreach efforts for a group of patients from a patient list. In addition, this role will share knowledge and education to empower patients and improve their ability to navigate services and systems. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Center Customer Service Standards.

Other information:
Required Job Qualifications:
•High School diploma or GED and 3 or more year of experience in a healthcare or hospital ambulatory related setting.
•2 years of navigator or a combination of a navigator and care coordinator experience with Comprehensive knowledge of multiple aspects of the program to provide coverage as needed for missing navigators
•2 years of experience with electronic medical records
•Demonstrated knowledge and/or experience with case management-related service functions such as: patient interviews, discharge planning/social service basic assessment and referral processes, community resources, finance and payer communication processes and information systems.
•Proficiency with basic Microsoft Office programs required
•Advocacy, Cultural Mediation/Competency
•Written, verbal and exceptional interpersonal communication skills including providing emotional support and information for patients, helping patients understand their diagnoses, and maintaining communication with patients, families and health care providers to monitor patient satisfaction with the care experience
•Ability to multi-task, function independently, organize, and be self-motivated.
Preferred Job Qualifications:
•Bachelors or Associates degree (health related area of focus such as social work, psychology or medical terminology) preferred.
•QBS Certification preferred if bilingual
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
1.Develops action plans and basic care planning for low-risk patients.
2.Monitors a list of inpatient discharges, ER discharges, and referrals. Assists patients to assess transportation needs and other barriers to attend appointments. Implements necessary interventions to ensure patients have support and resources to support successful appointments.
3.Monitors and provide patient outreach as necessary to ensure care is delivered in a timely basis.
4.Aids with insurance needs and helps connect patients with resources for enrollment. Conducts verification of insurance plans and assists patients with redeterminations as needed.
5.Improves and further develops existing workflows.
6.Educates patients on available resources and be knowledgeable of available SDOH programs. Addresses SDOH concerns with education, connection to resources to patients who stratify as low risk.
7.Ensures compliance with quality measures to improve identified outcomes (i.e. Health Risk Assessment, high utilizer patients, etc.)
8.Assists in managing patient caseloads for the team and updates team on a monthly basis. Collaborates with team, department, unit staff, and/or physician practice to ensure expectations are met. Participates and contributes to an inter-professional departmental committee.
9.Provides training and orientation for Case Management Navigators 1, creates reference materials and shares expertise with others.
10.Provides services that may include but limited to patient centered interviews, transitions in care screenings, post discharge needs and presentation of patient resource folder and documentation of findings. Facilitates communication with Care Manager and team.
11.Ensures compliance with HIPPA and Release of Information regulations and protocols. Manages Medicare Important Message processes and related tasks. Works with CM and Patient Access to ensure hospital compliance with federal mandates.
12.Identifies issues and resolves when able Triages to the appropriate level and collaborates with senior management/leadership, case managers, nurses, physicians and general staff throughout the medical center to resolve care transition issues.
13.Contacts payers to obtain or confirm fax and contact information for certification nurses. Follows protocols and HIPPA compliance regulations and proposes process improvements to managers when issues are identified. Follows protocol and reports known or suspected misdirected fax incidents to certification supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: 3 Center

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 12 Hr (7:00:00 AM - 7:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $37.50 - $57.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

This position is eligible for the $5,000 sign on bonus!

Summary:
The RN 1 is a beginning level nurse who utilizes a scientific and theoretical knowledge base along with policy and procedures, standards of care and protocols to guide practice. The RN 1 relies on the experience, judgment and support of others while developing knowledge in practice. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
1.Entry Level - no previous RN experience required
2.Current state of Illinois Registered Nursing License
3.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) (with acceptance into an accredited school of nursing prior to hire).
*Within 1 year from the date of hire, employee must be enrolled in a BSN program.
4.RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
5.Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
6.Current CPR Certification
7.ACLS within 1 year of hire for ICU, Telemetry, 6west, Endoscopy, PACU, IR, and ED
8.PALS within 1 year of hire for PACU and ED
9.Analytical ability
10.Communication skills are required in order to teach.
11.Ability to interact effectively with others in difficult situations
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
• Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
Evidence Based Practice
• Seeks out resources to assist in the management of new patient situations.
• Uses evidenced based guidelines (P&P, nursing standards of care, protocols and pathways) consistently.
• Supports a hospital wide innovation to achieve positive outcomes.
Relationships and Caring
• Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
• Treats patients and families with respect and a sensitivity for diverse viewpoints and cultures.
• Maintains positive, professional relationships with all members of the healthcare team.
• Works effectively with other professional nurses through mutual support and respect.
• Demonstrates beginning collaboration skills to meet the needs of patients and families.
Critical Thinking
• Utilizes beginning assessment skills to evaluate the physical and psychosocial needs of patient/family.
• Uses scientific and theoretical knowledge to develop and implement the plan of care for assigned patients with support from experienced staff.
• Recognizes a change in patient status and seeks appropriate resources to address concerns.
Technical Expertise
• Uses medical devices safely and effectively in the delivery of patient care and seeks guidance when needed.
• Demonstrates accountability for implementing policies related to safe and effective administration of medications.
• Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk and seeks guidance when needed.
• Applies the teaching-learning process effectively to meet the learning needs of patients and families
Leadership
• Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.
• Supports unit goals and change initiatives.
• Demonstrates beginning delegation skills to meet the needs of patients.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: 3 Center

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $37.50 - $57.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

This position is eligible for the $5,000 sign on bonus!

Summary:

Other information:
Required Job Qualifications:
1.Entry Level - no previous RN experience required
2.Current state of Illinois Registered Nursing License
3.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) (with acceptance into an accredited school of nursing prior to hire).
*Within 1 year from the date of hire, employee must be enrolled in a BSN program.
4.RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
5.Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
6.Current CPR Certification
7.ACLS within 1 year of hire for ICU, Telemetry, 6west, Endoscopy, PACU, IR, and ED
8.PALS within 1 year of hire for PACU and ED
9.Analytical ability
10.Communication skills are required in order to teach.
11.Ability to interact effectively with others in difficult situations
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
• Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
Evidence Based Practice
• Seeks out resources to assist in the management of new patient situations.
• Uses evidenced based guidelines (P&P, nursing standards of care, protocols and pathways) consistently.
• Supports a hospital wide innovation to achieve positive outcomes.
Relationships and Caring
• Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
• Treats patients and families with respect and a sensitivity for diverse viewpoints and cultures.
• Maintains positive, professional relationships with all members of the healthcare team.
• Works effectively with other professional nurses through mutual support and respect.
• Demonstrates beginning collaboration skills to meet the needs of patients and families.
Critical Thinking
• Utilizes beginning assessment skills to evaluate the physical and psychosocial needs of patient/family.
• Uses scientific and theoretical knowledge to develop and implement the plan of care for assigned patients with support from experienced staff.
• Recognizes a change in patient status and seeks appropriate resources to address concerns.
Technical Expertise
• Uses medical devices safely and effectively in the delivery of patient care and seeks guidance when needed.
• Demonstrates accountability for implementing policies related to safe and effective administration of medications.
• Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk and seeks guidance when needed.
• Applies the teaching-learning process effectively to meet the learning needs of patients and families
Leadership
• Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.
• Supports unit goals and change initiatives.
• Demonstrates beginning delegation skills to meet the needs of patients.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: 3 Center

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

This position is eligible for the $5,000 sign on bonus!

Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the heal care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
1.Minimum of 9 months of experience in nursing
2.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) .
3.Within 1 year from the date of hire, employee must be enrolled in a BSN program.
4.RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
5.Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
6. Prior to leveling to RN2, RN must show consistent proficient performance at RN1 position or equivalent experience.
7. Current state of Illinois Registered Nursing License
8. CPR
9. ACLS for ICU, Telemetry, Med/Surg (6west), Endoscopy, PACU, IR, and ED required within 3 months of hire
10. PALS PACU and ED required within 3 months of hire
11. Proficiency in charge and preceptor roles.
Preferred Job Qualifications:
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
•Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
•The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
•Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
• Ability to care for patients in the following age categories:
o Toddlers (1-3 years) depending on cluster
o Pre-Schoolers (3-5 years) depending on cluster
o School Age (5-12 years) depending on cluster
o Adolescents (12-18 years)
o Young Adults (19-45 years)
•o Middle Adults (45-60 years)
•o Older Adults (greater than 60)
•• Able to operate computers, printers, copiers, fax, and medical equipment specific to department.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Evidence Based Practice
• Utilizes system wide resources to support decision making and action.
• Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
• Communicates current evidence-based information with peers.
Relationships and Caring
• Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
• Collaborates consistently and effectively with other disciplines and services to meet the needs of patients and families.
Critical Thinking
• Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patient/families.
• Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
• Recognizes changes in patient status and consistently responds effectively.
Technical Expertise
• Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
• Demonstrates accountability for implementing policies related to safe and effective administration of medications.
• Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
• Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
Leadership
• Demonstrates the ability to provide education to staff and students on the unit.
• Demonstrates beginning leadership skills related to patient care.
• Delegates effectively and consistently to optimize patient outcomes.
• Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: D&IS Innovation

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $55.75 - $83.07 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Program Manager, AI Enablement & Monitoring is a people manager and senior program leader responsible for enabling, governing, and monitoring artificial intelligence solutions across the enterprise. This role leads a small, multidisciplinary team and partners closely with clinical, operational, IT, analytics, legal, compliance, and cybersecurity stakeholders to ensure AI solutions are deployed safely, effectively, and at scale. This role reports to the Digital & Information Services Director of AI & Innovation and will be a member of the Rush Artificial Intelligence Center of Excellence.
The role oversees AI enablement from pilot through enterprise adoption, establishes repeatable operating models, and leads AI performance monitoring, risk management, and lifecycle oversight in a highly regulated healthcare environment. This position plays a critical role in advancing the organization’s AI maturity while protecting patient safety, data privacy, and ethical standards.

Other information:
Required Job Qualifications:
•Bachelor’s degree in Business, Health Informatics, Data Analytics, Information Systems, or related field
•7- 10 years experience in healthcare IT, analytics, digital health, or technology program management
•Demonstrated experience leading cross functional, enterprise scale initiatives
•At Experience managing or leading teams in a matrixed environment
•Strong understanding of healthcare operations, data, and regulatory environments
•Proven ability to communicate effectively with executive leadership
Preferred Job Qualifications:
•Experience enabling or managing AI, machine learning, or advanced analytics solutions
•Familiarity with AI governance, responsible AI, and model lifecycle concepts
•Experience with healthcare data platforms, EHRs, or clinical decision support tools
•Program or project management certification (PMP, Agile, SAFe, or similar)
•Experience supporting executive committees or governance bodies
Physical Demands:
•This is a computer/desk based job with occasional onsite visits needed
Competencies:
•Enterprise program leadership
•People management and team development
•AI governance and risk mindset
•Data driven decision making
•Executive communication and influence
•Cross functional collaboration
•Ability to balance innovation, speed, and safety
•Operates effectively in ambiguity and evolving AI landscapes
•Highly organized, accountable, and outcome focused
•Comfortable leading both strategic planning and execution
•Trusted partner to clinical, operational, and IT leadership
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Key Responsibilities
People & Program Leadership
•Lead and develop a team supporting AI enablement, integration, analytics, and monitoring
•Set clear priorities, performance expectations, and development plans for direct reports
•Manage multiple AI initiatives as a coordinated enterprise program
•Serve as the accountable owner for AI enablement and monitoring workstreams
•Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures
AI Enablement & Operationalization
•Lead AI solutions from pilot through production and enterprise scale
•Establish repeatable processes for onboarding, deploying, and supporting AI use cases
•Partner with clinical, operational, analytics, and IT teams to ensure workflow integration and adoption
•Develop and maintain AI enablement playbooks, standards, and templates
•Support internal AI development efforts leveraging approved enterprise platforms and tools
AI Monitoring & Performance Management
•Define and implement monitoring frameworks for AI performance, reliability, drift, and outcomes
•Establish KPIs and thresholds for clinical effectiveness, operational impact, and risk
•Oversee ongoing monitoring of model accuracy, bias, explainability, and utilization
•Coordinate issue remediation, retraining, escalation, or retirement of AI solutions as needed
•Lead integration of AI monitoring platforms and executive dashboards
•Delivery ROI reports for AI initiatives across Rush at both a project and portfolio level
•Engage operational partners to lead and be accountable for meeting project goals related to business value creation
•Establish protocols for moving projects out of pilot phase quickly and either scale or end the project
Governance, Risk & Compliance
•Support enterprise AI governance, responsible AI practices, and model lifecycle management
•Ensure compliance with HIPAA, data privacy, security, and healthcare regulatory requirements
•Partner with legal, compliance, risk, and cybersecurity teams on AI oversight
•Maintain required documentation, audit trails, and governance artifacts
Stakeholder & Executive Engagement
•Facilitate executive updates, governance committees, and decision forums
•Translate complex AI concepts, risks, and performance data into clear executive communications
•Represent the organization at industry forums, conferences, and peer collaborations as appropriate
Continuous Improvement & AI Maturity
•Identify opportunities to improve AI delivery speed, quality, and governance maturity
•Capture lessons learned and promote reuse across AI initiatives
•Support execution of the enterprise AI strategy and roadmap

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: D&IS Innovation

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $41.88 - $70.36 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Enterprise AI Architect is responsible for designing, governing, and enabling scalable, secure, and compliant artificial intelligence (AI), machine learning (ML), and analytics architectures across the healthcare enterprise. This role defines technical standards, integration patterns, and architectural guardrails for AI solutions, ensuring alignment with clinical workflows, enterprise platforms, data strategy, cybersecurity, and regulatory requirements.
The Enterprise AI Architect serves as a senior technical authority bridging data engineering, AI/ML, infrastructure, applications, and cybersecurity, and supports teams from initial design through production operations.
This is a full-time role reporting to the Director of AI & Innovation and working closely with AI, Data, Security, Clinical Informatics, and Operations teams. The role is a core member of the Rush AI Center of Excellence.
Location: Remote or Hybrid. Periodic travel to Chicago is required for team and enterprise events.

Other information:
Required Job Qualifications:
Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience.
8+ years of experience in IT, data, or solution architecture roles.
3+ years designing or supporting AI/ML platforms or advanced analytics solutions.
Hands-on experience designing enterprise-scale data and AI architectures.
Experience operating in complex, regulated environments such as healthcare.
Strong relationship-building skills and a collaborative, outcomes-focused mindset.
Preferred Job Qualifications:
Experience architecting AI/ML solutions in healthcare or life sciences.
Familiarity with EHR platforms (e.g., Epic) and healthcare data models.
Experience with cloud platforms, data lakes/warehouses, and MLOps tooling.
Knowledge of AI governance, responsible AI frameworks, and model risk management.
Architecture certifications or advanced technical credentials.
Physical Demands:
This is a computer/desk based job with occasional onsite visits needed
Competencies:
Enterprise and solution architecture leadership
Deep AI and analytics technical expertise
Systems thinking and integration design
Risk-aware and compliance-driven decision making
Clear and effective technical communication
Ability to balance innovation, scalability, security, and regulatory requirements
Strategic yet hands-on when needed
Detail-oriented with strong architectural discipline
Comfortable influencing without direct authority
Outcome-focused and accountable
Thrives in fast-evolving AI environments
Positive attitude and willingness to do what it takes to get the job done right
Ability to create strong working relationships with business partners across the organization
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
AI Architecture & Technical Strategy
Define end-to-end architectures for AI solutions, from data ingestion through model deployment, monitoring, and retirement.
Establish and maintain enterprise AI reference architectures, design patterns, and architectural standards.
Ensure alignment with enterprise IT, cloud, data, integration, and application strategies.
Evaluate emerging AI technologies, platforms, and tools for healthcare applicability and enterprise readiness.
Data, Platform & Integration Architecture
Design scalable data architectures supporting AI/ML, analytics, and real-time decision support.
Architect integrations across EHRs, enterprise systems, data platforms, and external services.
Support healthcare interoperability standards including HL7, FHIR, APIs, and SMART on FHIR where applicable.
Ensure data lineage, quality, reliability, and observability across AI pipelines.
AI/ML Enablement & Lifecycle Support
Define architectural approaches for model development, deployment, versioning, monitoring, and retraining.
Support MLOps practices including CI/CD, environment separation, automation, and reproducibility.
Ensure architectures support explainability, auditability, performance monitoring, and model validation.
Partner with data scientists and engineers to translate business and clinical use cases into technical designs.
Security, Privacy, Compliance & Responsible AI
Embed security-by-design principles into AI architectures including IAM, network controls, encryption, and secrets management.
Ensure compliance with HIPAA, data privacy, cybersecurity, and healthcare regulatory requirements.
Design for PHI protection including minimum necessary access, de-identification and pseudonymization patterns, and auditable access controls.
Support responsible AI practices including bias mitigation, transparency, explainability, and governance controls.
Collaborate with cybersecurity, risk, compliance, and legal teams on architecture reviews and third-party/vendor AI risk assessments.
Partner with clinical and operational stakeholders to ensure patient safety, clinical appropriateness, change management, and fallback behavior for AI-enabled workflows.
Governance & Technical Oversight
Participate in AI governance bodies, architecture review boards, and technical decision forums.
Provide technical guidance and approvals for AI solutions moving from pilot to production.
Create and maintain architectural documentation including reference architectures, standards, decision records, threat models, and data flow diagrams.
Identify and manage architectural risks, dependencies, and technical debt.
Clarification of Architectural Role
This role includes both strategic and hands-on responsibilities:
Define standards and guardrails while also contributing to reference implementations.
Review and approve designs while partnering directly with delivery teams.
Maintain ownership of enterprise AI architecture decisions while advising product and project teams.
Engage at a design and code-adjacent level (Python/SQL, pipelines, cloud services) as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Breast Imaging Lisle - Clinic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under direction of the Operations Manager, performs a number of support services to coordinate scheduling patients for surgery. The Perioperative Scheduler acts as liaison between patient, department staff and RUMC OR staff teams. The surgical scheduling coordinator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Manual dexterity, effective communication, precision and accuracy.
• Intermediate knowledge of Microsoft Office Suite, effective communication, precision and accuracy; Epic software knowledge is an advantage.
• Ability to communicate well with patients and all levels of staff.
• Able to manage multiple tasks at one time.
• Works well individually and as part of the team.
Preferred Job Qualifications:
• Certified Medical Assistant experience.
• Three years of medical office experience.
• Experience obtaining prior authorizations & knowledge of insurance authorization processes.

Responsibilities:
1.Schedules, reschedules, or cancels surgical appointments.
2.Communicates with all surgical candidates to set up appointments, provide patients with information about pre-operative requirements, inform patients of surgical requirement timelines, and answers any insurance-related questions about surgical procedures.
3.Coordinates surgical scheduling information flow into and out of the clinic.
4.Maintains a direct communication line with the key OR staff.
5.Contacts various outside agencies to retrieve insurance preauthorization and other medical documentation needed.
6.Keeps an open line of communication to scheduled patients and medical staff to alleviate missing information for scheduled procedures.
7.Solves surgical scheduling problems by seeking out the appropriate people and resources.
8.Answers telephone calls efficiently and courteously.
9.Provides information as requested or routes calls appropriately.
10.Updates electronic medical record appropriately.
11.Works as part of the surgical scheduling team and accepts other duties as requested
12.Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of surgical forms.
13.Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts.
14.Performs duties to assist the medical staff independently at the direction of management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Specialty Drug Solutions

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma/GED required.
• Current State of Illinois Pharmacy Technician licensure required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
• At least two years of experience in a customer service-oriented pharmacy environment or related field.
• Excellent data entry skills.
• Flexibility with work schedule.
• Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Excellent verbal communication skills.
• Dependable in attendance and job performance.
• Good organizational and time management skills
• Team player with a positive attitude and work ethic.
• Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
Physical Demands:
• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.

Responsibilities:
• Recognizes and identifies various classes of drugs and their generic and trade names.
• Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
• Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
• Familiar with abbreviation symbols and equivalents used in pharmacy communications.
• Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
• Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
• Recognizes various billing plan codes and which drugs are covered under these different plans.
• Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
• Ensures the I.V. preparation room and related equipment are cleaned, calibrated and maintained per organizational policy and procedure.
• Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
• Remains alert to customer needs and provides prompt, courteous customer service.
• Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
• Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
• Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
• Maintains CE hours required to retain CPhT certification.
• Attends department meetings as scheduled.
• Performs other duties as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.