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    • Admission Registration Specialist 1

      24914
      United States, IL, Oak Park
      Rush Oak Park Hospital
      March 05, 2026

      Location: Oak Park, Illinois

      Business Unit: Rush Oak Park

      Hospital: Rush Oak Park Hospital

      Department: Patient Registration

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 2

      Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $17.63 - $27.77 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •High school graduate or equivalent.
      •0-1 year of experience
      •Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
      •Excellent communication and outstanding customer service and listing skills.
      •Basic keyboarding skills
      •Critical thinking, sound judgment and strong problem-solving skills essential
      •Team oriented, open minded, flexible, and willing to learn
      •Strong attention to detail and accuracy required
      •Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
      •Ability to follow oral and written instructions and established procedures
      •Ability to function independently and manage own time and work tasks
      •Ability to maintain accuracy and consistency
      •Ability to maintain confidentiality
      Preferred Job Qualifications:
      •Associates Degree in Accounting or Business Administration
      •Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
      •Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
      •Working knowledge of medical terminology and anatomy and physiology is preferable.

      Responsibilities:
      With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
      2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
      3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
      4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
      5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
      6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
      7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
      8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
      9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
      10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
      11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
      12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
      13.Other duties as needed and assigned by the supervisor/manager.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Patient Care Tech 2 - 5 Kellogg (Adult Observation) - Part-Time, Day Shift

      29910
      United States, IL, Chicago
      Rush University Medical Center
      September 15, 2026

      Location: 1620 W Harrison St, Chicago, Illinois 60612

      Hospital: Rush University Medical Center

      Department: 5 Kellogg - Adult Observation Unit

      Work Type: Part-Time - 24 Hours per week (0. 6 FTE)

      Shift: Day Shift: 7:00 AM to 7:30 PM

      Work Schedule: 12-Hour Shifts - Weekends Includedd

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $21.00 - $26.25 per hour

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Patient Care Technician II (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skills including but not limited to routine (daily) utilization of phlebotomy skills. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High school diploma or equivalent.
      • Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
      • Maintains current BLS certification.
      • Successful completion of the institutional screening examination.
      • Ability to solve simple problems.
      • Excellent communication and customer service skills.
      • Phlebotomy.
      Preferred Job Qualifications:
      • Prior clinical experience in an acute care setting.
      Physical Demands:
      • The ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
      • Lifting or carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
      • Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.

      Responsibilities:
      1. Assists the RN in the delivery of patient care.
      1.1 Reports to charge RN or designate for assignment of duties.
      1.2 Maintains a safe patient environment.
      1.3 Sets priority of duties based on needs of patient and unit under the direction of the RN.
      1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
      1.5 Assists patients in activities of daily living.
      1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
      1.7 Performs routine procedures, treatments and specimen collections.
      1.8 Demonstrates aseptic technique, when necessary.
      1.9 Assists RN or physician with advanced procedures.
      1.10 Assists the nurse in the management of uncomplicated tubes and drains.
      1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
      1.12 Demonstrates knowledge of age specific variables and growth and development. 1.13 Immediately reports changes in patient condition to the appropriate RN.
      1.14 Performs phlebotomy routinely, as delegated; correctly labels and processes specimens for laboratory analysis.
      2. Transports patients and (other) items as needed.
      2.1 Assists with admission, discharge, and transport of patients.
      2.2 Transports laboratory specimens and patient belongings as required.
      2.3 Obtains blood products, supplies and equipment as necessary.
      3. Competently utilizes technology.
      3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
      3.2 Demonstrates proficiency in the use of Epic...
      3.3 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.3.4 Consistently documents in real time at the point of care.
      4. Maintains a safe and orderly, well-equipped environment.
      4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly according to guidelines and unit routine.
      4.2 Independently orders, organizes, and restocks according to unit specifications.
      4.3 Replenishes patient room supplies.
      4.4 Maintains emergency supplies.
      5. Demonstrates a professional work style in interactions with internal and external customers.
      5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
      5.2 Negotiates break time and communicates departure and return time per unit protocol.
      5.3 Demonstrates a willingness to accept positive and negative feedback and changes behavior as indicated.
      5.4 Demonstrates initiative and self-direction in work habits.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Strategic Internal Communications Manager

      29073
      United States, IL, Chicago
      Rush University Medical Center
      September 21, 2026

      Location: Chicago, Illinois

      Hospital: Rush University Medical Center

      Department: RUSH Strategic Internal Comm

      Work Type: Full Time 

      Work Schedule: 8 Hr (8:00 AM - 5:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).

      Pay Range: $45.59 - $66.16 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

      Summary:
      The Manager, Strategic Internal Communications develops, leads and implements enterprise internal communications strategies that promote organizational clarity, alignment and engagement across Rush University System for Health. Serving as a trusted communications advisor to leaders and cross-functional teams, this role provides counsel on message development, audience strategy, communication planning and change management for complex organizational initiatives.
      In addition to leading strategic communications efforts, the manager helps shape the direction and effectiveness of the Internal Communications team by establishing editorial standards, improving workflows, cultivating high-quality storytelling and coaching colleagues through constructive feedback and collaboration. The role fosters innovation, strengthens content strategy and promotes continuous improvement across internal communications channels and processes.
      The manager partners closely with senior leaders and stakeholders to ensure communications are timely, aligned, measurable and responsive to organizational needs while helping advance a connected, informed and engaged employee experience.

      Other information:
      •Bachelor's degree required.
      •Seven to ten years of progressively responsible communications experience, including strategic internal communications.
      •Demonstrated experience developing enterprise communications strategies and advising organizational leaders.
      •Demonstrated ability to influence without direct authority and build consensus among diverse stakeholders.
      •Exceptional writing, editing, proofreading and storytelling skills.
      •Strong experience leading communication planning for complex organizational initiatives and change management efforts.
      •Experience developing content strategies across multiple communication channels.
      •Excellent interpersonal and relationship-building skills, with the ability to influence and advise leaders at all organizational levels.
      •Demonstrated leadership experience, including coaching, mentoring or leading cross-functional teams and projects.
      •Strong project management skills with the ability to manage multiple high-priority initiatives simultaneously.
      •Experience using communication analytics, survey tools and performance metrics to guide strategy.
      •Strong analytical, organizational and critical-thinking skills.
      •Ability to work independently while successfully leading cross-functional initiatives.
      •Experience managing competing priorities in a fast-paced environment.
      •Knowledge of AP Style and editorial best practices.
      •Experience working collaboratively with creative professionals, vendors and business partners.
      •Budget management experience preferred.
      Preferred Job Qualifications:

      •Bachelor’s degree in communications, public relations, journalism, marketing, brand strategy, organizational development, or related field preferred.
      •Experience in healthcare communications strongly preferred.
      •Experience supporting executive communications and organizational leadership.
      •Experience with employee engagement, organizational change communications and enterprise communication strategy.
      •Experience with digital communications platforms, intranet strategy and content governance.
      Physical Demands:
      N/A
      Competencies:
      •Strategic Communications
      •Executive Partnership & Influence
      •Strategic Thinking
      •Storytelling & Message Development
      •Editorial Leadership
      •Cross-functional Collaboration
      •Project & Program Management
      •Change Leadership
      Disclaimer:
      The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      Strategic Communications
      •Develop and lead comprehensive internal communications strategies that support organizational priorities, enterprise initiatives and executive leadership objectives.
      •Serve as a trusted communications advisor to leaders, providing strategic counsel on message development, audience needs, communication timing, sequencing and delivery.
      •Lead communications planning for complex organizational initiatives, operational priorities and change management efforts.
      •Anticipate employee information needs and recommend communication approaches that promote transparency, alignment and trust.
      •Ensure consistency, quality and strategic alignment across enterprise internal communications.
      Content Strategy & Governance
      •Establish and maintain standards, policies, governance and best practices for Rush’s internal communications channels and content strategy.
      •Lead the development and management of the systemwide internal editorial calendar, prioritizing communications based on organizational priorities and audience needs.
      •Recommend and oversee appropriate internal communication channels, formats and distribution strategies.
      •Continuously evaluate and improve internal communication processes, workflows and operational efficiency.
      •Lead the adoption of new communication technologies and digital tools that improve employee engagement and communication effectiveness.
      •Partner with Marketing Communications Department leadership to drive implementation of a unified content strategy across Rush.

      Executive & Organizational Partnership
      •Partner with senior leaders, operational teams and subject matter experts to develop communication strategies that support organizational decision-making and execution.
      •Build collaborative relationships across departments to ensure coordinated, consistent enterprise messaging.
      •Represent Internal Communications on enterprise committees, workgroups and strategic initiatives.
      •Serve as a communications liaison for assigned organizational priorities and business units.
      •Collaborate with Marketing Communications colleagues to ensure alignment between internal and external messaging when appropriate.

      Leadership
      •Provide leadership, coaching and strategic direction to content contributors, interns, project teams and cross-functional partners.
      •Foster a collaborative, high-performing culture focused on creativity, innovation, accountability and continuous improvement.
      •Establish editorial standards and provide coaching that promotes high-quality writing, storytelling and communication planning.
      •Lead brainstorming sessions, story development and editorial planning that support organizational priorities.
      •Identify emerging internal communications needs, industry trends and organizational risks, and proactively recommend communication strategies that advance organizational goals.
      •Manage relationships with external vendors, freelancers and creative partners as appropriate.

      Editorial Oversight & Storytelling
      •Lead enterprise editorial planning and content prioritization across internal communication channels.
      •Ensure all content supports Rush's mission, strategic priorities, brand positioning and employee experience.
      •Guide the development of compelling, audience-focused storytelling that communicates complex topics clearly and effectively.
      •Oversee content development from planning through publication and evaluation, ensuring editorial quality and strategic alignment.
      •Provide editorial direction and final review for significant internal communications initiatives.
      •Serve as the team's primary editorial authority, establishing and maintaining editorial standards, AP style and messaging consistency.
      •Review and edit communications developed by colleagues and business partners, providing constructive feedback and coaching to strengthen writing quality.
      •Evaluate, prioritize and provide strategic recommendations for internal communications requests based on organizational priorities, audience needs and channel effectiveness.

      Writing & Content Development
      •Develop and edit high-impact communications for enterprise initiatives, executive leadership and organizational priorities.
      •Translate complex business and healthcare topics into clear, engaging communications for diverse audiences.
      •Conduct interviews, research and information gathering to support strategic communications initiatives.
      •Collaborate with writers, designers, photographers and videographers to develop engaging multimedia content.
      •Maintain exceptional editorial standards across all communication materials.

      Team Measurement & Continuous Improvement
      •Establish key performance indicators and success metrics for internal communications initiatives.
      •Evaluate communication effectiveness through analytics, surveys, engagement metrics and qualitative feedback.
      •Develop recommendations that improve communication strategy, channel performance and employee engagement.
      •Present communication insights, trends and strategic recommendations to department leadership and organizational stakeholders.

      Emergency Communications
      •Serve as a member of the Internal Communications emergency response team, supporting organizational incident communications, emergency notification processes and after-hours communications responsibilities, including ongoing participation in pager rotation.
      •Assist in developing and maintaining emergency communication procedures and related documentation.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Phlebotomist Certified

      29295
      United States, IL, Chicago
      Rush University Medical Center
      September 21, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Hematology-Oncology

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (6:30:00 AM - 3:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $20.00 - $23.38 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High School graduate.
      • National Phlebotomy Association or equivalent certification.
      • Good interpersonal and communication skills.
      Preferred Job Qualifications:
      • Two years of phlebotomy experience in a hospital setting.
      Physical Demands:
      • Works throughout the Medical Center's patient care areas and laboratories.
      • Frequent exposure to potentially infectious diseases and body fluids.
      • Work requires bending, standing and walking for the majority of the workday.

      Responsibilities:
      •Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
      •Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
      •Responds promptly to pages.
      •Volunteers to help others complete work when time permits.
      •Reports back to the laboratory for further assignment when assigned work is complete.
      •Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
      •Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
      •Acts as a resource person to others for technical questions.
      •Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
      •Attends and documents the division's required hours of continuing education.
      •Helps train students and new employees. Completes training checklists within established deadlines.
      •Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
      •Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
      •Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
      •Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
      •Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
      •Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
      •Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
      •Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
      •Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
      •Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Ambulatory Pharmacy Technician Transition of Care Specialist

      29712
      United States, IL, Chicago
      Rush University Medical Center
      September 21, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Pharmacotherapy Clinic

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $29.36 - $47.79 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Job Summary:

      The ambulatory pharmacy technician position will work closely with ambulatory clinical pharmacy specialists to assist with improving patient care and outcomes. These activities will include assisting with the clinical pharmacists to complete care coordination including patient scheduling, communicating with patients and their caregivers, completing medication reconciliations, and medication access support. They will be an important part of the patient care team and ensure excellent service is provided to patients and their families. The ambulatory pharmacy technician position may be coordinated centrally through department or assigned by unit, physician practice, or service line. 

      Job Responsibilities: 

      • Manages caseload, serves as resource, sets priorities and completes assigned tasks.
      • Facilitates collaboration with clinical pharmacy team/department to prioritize tasks, ensuring department support needs are met. 
      • Models ICARE values and actively supports teamwork, customer service and employee engagement. Flexes schedule to meet department needs. 
      • Facilitates effective, efficient communication and problem solving with internal and external customers. Uses clinical software to document activities, track performance outcomes and produce performance reports. 
      • Provides training and orientation, creates reference materials and shares expertise with others.
      • Seeks continuing education opportunities, completes required in-services and maintains professional growth by attending various department, institutional and external meetings, seminars and workshops. 
      • Applies performance improvement strategies to promote continuous process improvement.
      • Identifies opportunities and collaborates with specialty pharmacy team/department to implement solutions. May serve on department or hospital-wide committees as needed. 
      • Collaborates with team, department, unit staff, and/or physician practice to ensure expectations are met.
      • Performs activities in support of patient flow that may include patient placement activities. 
      • Ability to assume other related responsibilities as assigned.

      Required Job Qualifications:

      • High School Diploma or Equivalent.

      • Five years' experience in the alternate site care environment.

      • Excellent problem solving skills and the ability to work independently in a fast paced environment.

      • Experience providing customer service to both internal and external customers, including meeting quality standards for service and evaluation of customer satisfaction.

      • Excellent interpersonal, verbal and written communication skills and organizational skills.

      • Knowledge of and guarantees compliance with: state and federal regulations, accrediting body standards, HDM pharmacy policies and procedures and standards of performance.

      • Knowledge of marketing strategies, processes and available resources.

      • Ability to develop, plan and implement short- and long-range goals.

      • Experience in identifying operational issues and recommending and implementing strategies to resolve problems.

      • Computer skills (Word, Excel, patient databases, email); experience using voicemail and cell phones.

      • Telephone, computer systems, copiers, fax machines, calculator and other office equipment as necessary.

      • Advanced knowledge of Medicare, Medicaid and insurance benefits.

      • Normal office and clinical environments.

      Preferred Job Qualifications:

      • Bachelor's Degree.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Pharmacy Tech 3 Certified

      29780
      United States, IL, Oak Park
      Rush Oak Park Hospital
      September 21, 2026

      Location: Oak Park, Illinois

      Business Unit: Rush Oak Park

      Hospital: Rush Oak Park Hospital

      Department: Pharmacy

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 4

      Work Schedule: 8 Hr (6:00:00 AM - 11:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $23.12 - $32.66 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Pharmacy Technician III assists licensed pharmacists in the practice of pharmacy performing the duties described in the Technician II position description as well as serving as a role model for other technicians through added responsibilities, specialization in technician pharmacy practice, demonstrating leadership and initiative, and fulfilling the needs of the department.
      The Technician III is actively involved in the training and development process and the development of policies and procedures specific to their practice site and is responsible for the daily technical operations of the area. The Technician III must have the capacity to work effectively and efficiently in areas routinely requiring a higher degree of prolonged technical concentration, liability, and risk.

      Other information:
      Required Job Qualifications:
      • Must be a high school graduate or equivalent.
      • Current State of Illinois Pharmacy Technician license.
      • Individual must have EXCPT and/or PTCB (Pharmacy Technician Certification Board) certification.
      • Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
      • At least 6 months of previous experience as a pharmacy technician.
      Preferred Job Qualifications:
      • Two years of college training or its equivalent.
      • ACPE IV certification.
      • Hazardous drug compounding certification.
      Physical Demands:
      • Ability to lift/move 30-50 pounds.
      • Ability to stand for long period of time (4+ hours) between breaks.
      • Ability to crouch when filling dispensing cabinets and bend or stand on a stool as necessary.
      • May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents.
      • This position requires up to 10% travel. Employee needs to be able to work extended hours due to business needs.
      Competencies:
      • Must meet the competency requirements of a Pharmacy Tech II.
      • Competency demonstrated and ability to train others in at least seven of the tasks below:
      A. IV Compounding
      B. Hazardous drug identification and compounding
      C. Crash Cart restock/outdate process/reporting running
      D. Fluids ordering/restocking
      E. Narcotics/CII Safe receive, send, return, expire transactions and report running
      F. OR/Anesthesia ADC restock/troubleshooting
      G. Pediatrics drug identification and compounding
      H. ADC configuration, set up, troubleshooting, report running, review, and analysis
      I. MPI Prepacker
      J. Storeroom ordering
      K. Recalls; processing, segregating and removing from inventory/ADCs
      • Ability to effectively follow directions, analyze problems and interpret analytical data.
      • Strong communication skills with an emphasis on customer service skills.
      • Accountable for his/her actions, progress and development.
      • Attention to detail to provide high quality care and accurate medication preparation.
      • Ability to operate technology accurately and efficiently by the end of the defined training period.
      • Consistently demonstrates leadership and initiative to peers and others in handling workload.
      • Planning, prioritizing, and analyzing situations are frequently.
      • Consistent outstanding attendance record relating to tardiness and absences.

      Responsibilities:
      • Active participation in the Pharmacy Department Technician Career Ladder development and ongoing revisions.
      • Interacts professionally and appropriately with other healthcare professionals and Rush system employees.
      • Demonstrates ability to coach/train other technicians and pharmacy students.
      • Demonstrates adaptability, initiates action, manages work, contributes to team success, communication, professional knowledge and technical skills, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career Ladder expectations
      • Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration.
      • Ability to use available print and online references as appropriate.
      • Understand the pharmacy workflow for first doses, Automated Dispensing Cabinet (ADC) refills, cart fill and batches.
      • Understand the pharmacy workflow for medication returns and medication disposal.
      • Performs pharmaceutical calculations accurately including fundamental math calculations, metric conversions, pharmaceutical dose calculations and parenteral dose calculations.
      • Responsible for the accurate interpretation of EPIC pharmacy labels:
      • Interpretation and understanding of medical abbreviations.
      • Identification and differentiation of various types of medication orders (Scheduled, PRN, Once, STAT, NOW).
      • Ability to appropriately label all medication dosage forms including auxiliary labels for expiration and storage as required.
      • Responsible for the accurate and timely filling and delivery of patient-specific medications and ADC restocks.
      • Ability to troubleshoot ADC equipment (i.e.: failed drawers, inventory, outdates).
      • Ability to utilize technology in the pharmacy including, but not limited to CII Safe, Carousels, DoseEdge, WASP, MILT, RxVerify as needed for assigned duties.
      • Responsible for the preparation of non-sterile compounding and packaging:
      • Ability to accurately draw up oral syringes, compound oral suspensions and other duties as assigned.
      • Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
      • Responsible for answering phones, assisting caller with missing medication requests and any other technical duties as assigned.
      • Responsible for utilization of Epic for technical requests (i.e.: missing mediations, ADC out of stock and responding to in-basket messages)
      • Responsible for inventory, storage and supply maintenance of assigned areas.
      • Responsible for training and compliance with USP <797>, USP <800>, USP <795>, and aseptic technique practices when preparing sterile and non-sterile products:
      • Recognizes incompatible, unstable and/or expired compounded products.
      • Maintains all required documentation of compounded products and production areas for sterile and non-sterile products.
      • Recognizes investigational drug orders and documentation requirements for preparation and use.
      • Responsible for exchanging emergency carts and completion of required documentation..
      • Responsible for knowing the laws and regulations related to controlled substances.
      • Maintain cleanliness of all equipment and work areas.
      • Knowledge of departmental and Medical Center safety practices.
      • Awareness of departmental quality assurance processes.
      • Actively participates in various departmental committees and educational activities as assigned.
      • Assists supervisor and pharmacist working in the area in the execution of related assignments involving technical support for the department
      • Responsible for participation in the review, revision, and preparation of related policies and procedures for the Department of Pharmacy Policy and Procedure manual.
      • Provides departmental support and leadership in fulfilling departmental staffing needs as required during short staffing situations.
      • Any and all other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Phlebotomist Certified

      29982
      United States, IL, Chicago
      Rush University Medical Center
      September 21, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Hematology-Oncology

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $20.00 - $23.38 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High School graduate.
      • National Phlebotomy Association or equivalent certification.
      • Good interpersonal and communication skills.
      Preferred Job Qualifications:
      • Two years of phlebotomy experience in a hospital setting.
      Physical Demands:
      • Works throughout the Medical Center's patient care areas and laboratories.
      • Frequent exposure to potentially infectious diseases and body fluids.
      • Work requires bending, standing and walking for the majority of the workday.

      Responsibilities:
      •Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
      •Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
      •Responds promptly to pages.
      •Volunteers to help others complete work when time permits.
      •Reports back to the laboratory for further assignment when assigned work is complete.
      •Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
      •Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
      •Acts as a resource person to others for technical questions.
      •Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
      •Attends and documents the division's required hours of continuing education.
      •Helps train students and new employees. Completes training checklists within established deadlines.
      •Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
      •Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
      •Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
      •Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
      •Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
      •Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
      •Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
      •Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
      •Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
      •Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Outreach Administrative Coord GI - Hepatology

      30192
      United States, IL, Chicago
      Rush University Medical Center
      September 21, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Group

      Hospital: Rush University Medical Center

      Department: Univ Hepatologists O

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $23.12 - $36.41 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Job Summary:
      The Outreach Administrative Coordinator is responsible for obtaining complete and accurate patient insurance verification and authorization to support the provision of care and services. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •High School Degree
      •At least five years of relevant work experience required.
      •Ability to work as part of a multi-disciplinary team.
      •Strong attention to detail; critical thinking skills.
      •Strong written and verbal communication skills.
      •Ability to work in a fast-paced environment with competing priorities.
      Physical Demands:
      Preferred Job Qualifications:
      •Associate’s degree

      Responsibilities:
      Job Responsibilities:
      •Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
      •Coordinates information flow in and out of the clinic.
      •Coordinates care between intake coordinator and RN to ensure all requested testing has been completed prior to appointment.
      •Review referrals to ensure accuracy in case scheduling and all required documentation is received from referring provider.
      •Ensure patient has received all necessary prep instructions and any medication holds from prescribing providers.
      •Complete pre-op calls for all interventional endoscopy procedures to confirm arrival time, pre-op instructions, and answer any questions the patient may have.
      •Complete all post-procedure calls and escalate concerns as appropriate.
      •Maintains recall list of all interventional endoscopy procedures and ensures scheduling of all patients in a timely manner.
      •Provide direction and guidance for scheduling and care coordination for the intake coordinators. Develop standard work and
      •Addresses patient calls efficiently and courteously.
      •Documents and verifies billing procedures, and other pertinent information related to the collection process.
      •Determines patient’s drug coverage as major medical or PBM and follow appropriate path to obtain authorization and patient’s financial responsibility.
      •Submits appeals for authorization denials.
      •Complete patient paperwork for procedures and ongoing care.
      •Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
      •Accesses EPIC to retrieve referrals, orders and other documentation and contacts various outside agencies to obtain referrals and other documentation.
      •Assist with other tasks as assigned by providers and leadership.
      •Ensure all outreach clinics are staffed by transplant hepatologists
      •Work with directly at outreach clinics to schedule patients (often times outside of shared EMR)
      •Liaison with outreach clinic practice managers and clinical staff at outreach sites to problem solve around operational needs (equipment, technology, access, etc)
      •Monitor daily reimbursement and mileage charges for all clinical staff going to outreach clinics
      •Monitor lease arrangement deadlines and ensure that they are renewed on an annual basis

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Ambulatory RN 2 - Neurosurgery Clinic

      30217
      United States, IL, Chicago
      Rush University Medical Center
      September 21, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Neurosurgery - Clini

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 10 Hr (6:30:00 AM - 5:00:00 PM)

      Position is 4 days (10 hour shifts). Off day Friday. 
      Some travel may be required to offsites (Munster, Oak Brook, and N&H) 
      Supports spine surgery 
      Neuro experience preferred 
      Epic experience preferred 
      Ambulatory experience preferred

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $37.50 - $62.21 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • Current license and credentials by the state they are assigned.
      • At least one year of nursing experience required.
      • Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
      • All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
      • Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
      • Current CPR Certification.
      • Analytical ability.
      • Communication skills in order to lead and teach.
      • Ability to interact effectively with others in difficult situations.
      • The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
      - A specialty certification may be required for certain departments within 12 months of hire.
      Preferred Job Qualifications:
      • National Certification.
      Physical Demands:
      • Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
      • Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
      • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

      Responsibilities:
      1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
      2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
      3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
      4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
      5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
      6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
      7.Communicates current evidence-based strategies, standards of care and protocols with peers.
      8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
      9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
      10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
      11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
      12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
      13.Recognizes patterns and problems in a specific patient population that require evaluation.
      14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
      15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
      16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
      17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
      18.Considers factors related to resources utilization when delivering care to patients and families.
      19.Supports clinic goals and change initiatives and participates in nursing shared governance.
      20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
      21.Provides education to staff and/or students in the clinic.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Clinic Coordinator - Hematology/Oncology- Oak Park

      30302
      United States, IL, Chicago
      Rush University Medical Center
      September 21, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Int Med Hematology-O

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $18.87 - $29.73 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

      Other information:
      Required Job Qualifications:
      • High school diploma.
      • Basic computer knowledge.
      • Attention to detail and accuracy.
      • Excellent customer service and interpersonal skills.
      • Sensitivity to patient health information and protection of confidentiality.
      • Ability to utilize EPIC efficiently.
      • Ability to sit for several hours each day and remain professional and calm under stressful situations.
      • Ability to adapt to change and be flexible.
      • Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
      • Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
      Preferred Job Qualifications:
      • Medical office experience.

      Responsibilities:
      1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
      2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
      3.Maintains and retrieves medical records per HIM and office protocol.
      4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
      5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
      6.Appropriately transfers patients to pre-registration for insurance verification.
      7.Prepares and disseminates patient letters and other correspondence from EPIC.
      8.Problem solves issues by seeking out the appropriate resources.
      9.Works collaboratively as part of the medical practice team.
      10.Performs other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Physician - Family Medicine - Chicago Suburbs (Aurora - South Eola)

      24694
      United States, IL, Aurora
      Rush Oak Park
      February 10, 2026

      Family Medicine, Primary Care Physician

      Rush Copley Convenient Care – South Eola

      Aurora, IL

       

      Rush Copley Medical Center, in Aurora, Illinois, part of the Rush University System for Health network of hospitals, is seeking a Primary Care Physician to join the Rush Convenient Care – South Eola clinic location to establish and provide primary care services to the populations we serve.

      Due to significant regional growth, we are expanding the existing practice at Rush Convenient Care – South Eola, adding Primary Care services in the summer of 2026 to meet increasing patient demand. The chosen candidate will function as an anchor Primary Care Physician, establishing primary care services at this site. This is an exceptional opportunity to become part of a collaborative team serving a thriving community.

       

      Position Details

      · Rush Medical Group Primary Care offers health care for the entire family from acute illness to chronic medical issues. Our family medicine doctors see patients of all ages — from newborns to seniors.

      · The practice currently houses a convenient care clinic operated by a dedicated APP. The chosen PCP candidate will establish primary services at this site, contributing to practice growth during our expansion phase.

      · 100% outpatient Primary Care; no inpatient responsibilities

      · Desirable schedule of 36 patient-facing hours per week with 1 evening shift until 7pm and 1 Saturday morning per month.

      · Call responsibility: the physician will join a call group of Rush Copley Medical Center PCPs for after hours and weekend call coverage - 1:6.

      Key Responsibilities:

      · Provide comprehensive primary care services to patients across the lifespan, from pediatrics through geriatrics

      · Diagnose and treat acute and chronic medical conditions

      · Collaborate with nursing staff and support team

      · Participate in quality improvement initiatives

      · Maintain accurate and timely electronic medical records

      · Participate in after-hours call rotation to ensure continuity of care for patients

      Qualifications:

        • Medical Degree (MD or DO) from an accredited medical institution
        • Board-eligible or certified in Family Medicine
        • Valid IL medical license or ability to obtain licensure
        • Excellent communication and interpersonal skills

        Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.

        Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.

        Rush Copley Medical Center, located in the Fox Valley area, is a key part of the Rush network, offering state-of-the-art facilities and high-quality care to its community. With its academic affiliation to Rush University, Rush Copley patients benefit from access to the latest medical advancements. The hospital provides comprehensive services, from 24/7 emergency care to advanced cancer treatment, surgical services, and women's health. Rush Copley’s collaborative approach to care ensures that each patient receives compassionate, patient-centered treatment, backed by the latest technologies and medical expertise.

        Rush Copley is surrounded by excellent suburbs including Naperville, which ranked number one among the 228 cities rated for the Best Cities to Raise a Family in America and Cities with the Best Public Schools in America by Niche. com. Living in the western suburbs of Chicago offers a unique blend of suburban tranquility and easy access to the excitement of Chicago. Ideal for families, with excellent schools, abundant parks, and community-focused atmospheres, the affordable cost of living make the western suburbs a desirable option for those seeking a high quality of life near all that Chicago has to offer. With abundant outdoor recreation options and a rich cultural scene, it’s the perfect place to balance work, family, and personal pursuits. The area is well-connected by major highways for easy commuting.

        Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.

         

        All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.

         

        Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.

        Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package.

        Pay Range: $265,000 - $345,000

        Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

        Join Rush and become part of one of the nation’s best healthcare systems. Rush offers a dynamic, inclusive workplace committed to diversity and inclusion, where staff thrive in a culture that prioritizes both professional growth and work-life balance. Whether you're advancing your career or looking to make a meaningful impact on the health and well-being of the community, Rush provides the opportunity to be part of a forward-thinking organization dedicated to excellence in care and equity.

        Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Registered Nurse 3 Operating Room

      27323
      United States, IL, Oak Park
      Rush Oak Park Hospital
      July 14, 2026

      Location: Oak Park, Illinois

      Business Unit: Rush Oak Park

      Hospital: Rush Oak Park Hospital

      Department: Operating Room

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 10 Hr (7:00:00 AM - 7:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $43.55 - $66.88 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The RNIII is a proficient nurse possessing in-depth knowledge of patient management; can accommodate unplanned events and can respond with efficiency, flexibility and confidence. The RN 3 immediately sees the whole situation while being able to discriminate that which is most relevant; has developed advanced communication and collaboration skills along with system savvy. The RN 3 assumes a leadership role in the clinical practice area, using clinical experience to serve as a role model and coach. The RN III exemplifies the Rush Oak Park Hospital (ROPH) mission, vision and values and acts in accordance with ROPH policies and procedures.

      Other information:
      Required Job Qualifications:
      1.1-3 years of experience
      2. Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN)
      3. Bachelor’s degree in Nursing required for RNs leveling to RN3 after 10/22/2020.
      4.Prior to leveling to RN3, RN must show consistent proficient performance at RN2 position or equivalent experience.
      5.To maintain RN3 level, all RN3 employees must submit an RN3 maintenance portfolio every 2 years showing continued performance of RN3 requirements.
      6.National certification examination within 1 year of leveling to RN3. Certification must remain active to maintain RN3 level.
      7.Current state of Illinois Registered Nursing License
      8.CPR
      9.ACLS for ICU, Telemetry, Med/Surg (6west), Endoscopy, PACU, IR, and ED required within 3 months of hire
      10.PALS for PACU and ED required within 3 months of hire
      11.Proficiency in charge and preceptor roles
      Preferred Job Qualifications:
      •
      Physical Demands:
      • Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
      •Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
      •The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or
      reports is required.
      •Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially
      infectious materials and/or strong chemical agents.
      • Ability to care for patients in the following age categories:
      o Toddlers (1-3 years) depending on cluster
      o Pre-Schoolers (3-5 years) depending on cluster
      o School Age (5-12 years) depending on cluster
      o Adolescents (12-18 years)
      o Young Adults (19-45 years)
      •o Middle Adults (45-60 years)
      •o Older Adults (greater than 60)
      •• Able to operate computers, printers, copiers, fax, and medical equipment specific to department.
      Disclaimer:
      The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      Evidence Based Practice
      • Ensures that staff applies current evidence based guidelines (P&P, standards of care, protocols, pathways).
      • Seeks out current evidence based information and is accountable for sharing with peers.
      • Participates in unit based quality initiatives to improve patient care and outcomes.
      Relationships and Caring
      • Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
      • Anticipates patient/ family-clinician communication breakdown and implements appropriate action to resolve.
      • Serves as a role model by demonstrating advanced interpersonal communication and collaboration skills in the management of complex patient care situations.
      • Resolves conflict effectively to continuously improve team relationships at the unit level.
      Critical Thinking
      • Utilizes advanced assessment skills to holistically evaluate the physical and psychosocial needs of patient/family.
      • Critically analyzes complex patient cases and effectively adapts the plan of care.
      • Anticipates potential problems and identifies subtle changes in patient status which lead to early and effective interventions to optimize patient outcomes.
      • Supports less experienced staff in management of complex patient situations.
      • Provides coaching for reflection and review of complex patient situations in order to identify practical solutions.
      Technical Expertise
      • Models the safe and effective use of medical devices in the delivery of patient care.
      • Demonstrates accountability for implementing policies related to safe and effective administration of medications.
      • Evaluates the application of safety strategies (fall precautions, infection control, suicide risk patient identification) on the unit and initiates appropriate action to minimize risk.
      • Models effective, sophisticated teaching strategies for patients and families.
      Leadership
      • Serves as a role model whose beliefs, attitudes and actions support unit leadership and goals.
      • Demonstrates proficient leadership skills at the unit level.
      • Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply

    Admission Registration Specialist 1

    24914
    United States, IL, Oak Park
    Rush Oak Park Hospital
    March 05, 2026

    Location: Oak Park, Illinois

    Business Unit: Rush Oak Park

    Hospital: Rush Oak Park Hospital

    Department: Patient Registration

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 2

    Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $17.63 - $27.77 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •High school graduate or equivalent.
    •0-1 year of experience
    •Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
    •Excellent communication and outstanding customer service and listing skills.
    •Basic keyboarding skills
    •Critical thinking, sound judgment and strong problem-solving skills essential
    •Team oriented, open minded, flexible, and willing to learn
    •Strong attention to detail and accuracy required
    •Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
    •Ability to follow oral and written instructions and established procedures
    •Ability to function independently and manage own time and work tasks
    •Ability to maintain accuracy and consistency
    •Ability to maintain confidentiality
    Preferred Job Qualifications:
    •Associates Degree in Accounting or Business Administration
    •Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
    •Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
    •Working knowledge of medical terminology and anatomy and physiology is preferable.

    Responsibilities:
    With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
    2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
    3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
    4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
    5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
    6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
    7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
    8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
    9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
    10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
    11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
    12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
    13.Other duties as needed and assigned by the supervisor/manager.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Patient Care Tech 2 - 5 Kellogg (Adult Observation) - Part-Time, Day Shift

    29910
    United States, IL, Chicago
    Rush University Medical Center
    September 15, 2026

    Location: 1620 W Harrison St, Chicago, Illinois 60612

    Hospital: Rush University Medical Center

    Department: 5 Kellogg - Adult Observation Unit

    Work Type: Part-Time - 24 Hours per week (0. 6 FTE)

    Shift: Day Shift: 7:00 AM to 7:30 PM

    Work Schedule: 12-Hour Shifts - Weekends Includedd

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $21.00 - $26.25 per hour

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Patient Care Technician II (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skills including but not limited to routine (daily) utilization of phlebotomy skills. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • High school diploma or equivalent.
    • Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
    • Maintains current BLS certification.
    • Successful completion of the institutional screening examination.
    • Ability to solve simple problems.
    • Excellent communication and customer service skills.
    • Phlebotomy.
    Preferred Job Qualifications:
    • Prior clinical experience in an acute care setting.
    Physical Demands:
    • The ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
    • Lifting or carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
    • Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.

    Responsibilities:
    1. Assists the RN in the delivery of patient care.
    1.1 Reports to charge RN or designate for assignment of duties.
    1.2 Maintains a safe patient environment.
    1.3 Sets priority of duties based on needs of patient and unit under the direction of the RN.
    1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
    1.5 Assists patients in activities of daily living.
    1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
    1.7 Performs routine procedures, treatments and specimen collections.
    1.8 Demonstrates aseptic technique, when necessary.
    1.9 Assists RN or physician with advanced procedures.
    1.10 Assists the nurse in the management of uncomplicated tubes and drains.
    1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
    1.12 Demonstrates knowledge of age specific variables and growth and development. 1.13 Immediately reports changes in patient condition to the appropriate RN.
    1.14 Performs phlebotomy routinely, as delegated; correctly labels and processes specimens for laboratory analysis.
    2. Transports patients and (other) items as needed.
    2.1 Assists with admission, discharge, and transport of patients.
    2.2 Transports laboratory specimens and patient belongings as required.
    2.3 Obtains blood products, supplies and equipment as necessary.
    3. Competently utilizes technology.
    3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
    3.2 Demonstrates proficiency in the use of Epic...
    3.3 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.3.4 Consistently documents in real time at the point of care.
    4. Maintains a safe and orderly, well-equipped environment.
    4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly according to guidelines and unit routine.
    4.2 Independently orders, organizes, and restocks according to unit specifications.
    4.3 Replenishes patient room supplies.
    4.4 Maintains emergency supplies.
    5. Demonstrates a professional work style in interactions with internal and external customers.
    5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
    5.2 Negotiates break time and communicates departure and return time per unit protocol.
    5.3 Demonstrates a willingness to accept positive and negative feedback and changes behavior as indicated.
    5.4 Demonstrates initiative and self-direction in work habits.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply
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    Strategic Internal Communications Manager

    29073
    United States, IL, Chicago
    Rush University Medical Center
    September 21, 2026

    Location: Chicago, Illinois

    Hospital: Rush University Medical Center

    Department: RUSH Strategic Internal Comm

    Work Type: Full Time 

    Work Schedule: 8 Hr (8:00 AM - 5:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).

    Pay Range: $45.59 - $66.16 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

    Summary:
    The Manager, Strategic Internal Communications develops, leads and implements enterprise internal communications strategies that promote organizational clarity, alignment and engagement across Rush University System for Health. Serving as a trusted communications advisor to leaders and cross-functional teams, this role provides counsel on message development, audience strategy, communication planning and change management for complex organizational initiatives.
    In addition to leading strategic communications efforts, the manager helps shape the direction and effectiveness of the Internal Communications team by establishing editorial standards, improving workflows, cultivating high-quality storytelling and coaching colleagues through constructive feedback and collaboration. The role fosters innovation, strengthens content strategy and promotes continuous improvement across internal communications channels and processes.
    The manager partners closely with senior leaders and stakeholders to ensure communications are timely, aligned, measurable and responsive to organizational needs while helping advance a connected, informed and engaged employee experience.

    Other information:
    •Bachelor's degree required.
    •Seven to ten years of progressively responsible communications experience, including strategic internal communications.
    •Demonstrated experience developing enterprise communications strategies and advising organizational leaders.
    •Demonstrated ability to influence without direct authority and build consensus among diverse stakeholders.
    •Exceptional writing, editing, proofreading and storytelling skills.
    •Strong experience leading communication planning for complex organizational initiatives and change management efforts.
    •Experience developing content strategies across multiple communication channels.
    •Excellent interpersonal and relationship-building skills, with the ability to influence and advise leaders at all organizational levels.
    •Demonstrated leadership experience, including coaching, mentoring or leading cross-functional teams and projects.
    •Strong project management skills with the ability to manage multiple high-priority initiatives simultaneously.
    •Experience using communication analytics, survey tools and performance metrics to guide strategy.
    •Strong analytical, organizational and critical-thinking skills.
    •Ability to work independently while successfully leading cross-functional initiatives.
    •Experience managing competing priorities in a fast-paced environment.
    •Knowledge of AP Style and editorial best practices.
    •Experience working collaboratively with creative professionals, vendors and business partners.
    •Budget management experience preferred.
    Preferred Job Qualifications:

    •Bachelor’s degree in communications, public relations, journalism, marketing, brand strategy, organizational development, or related field preferred.
    •Experience in healthcare communications strongly preferred.
    •Experience supporting executive communications and organizational leadership.
    •Experience with employee engagement, organizational change communications and enterprise communication strategy.
    •Experience with digital communications platforms, intranet strategy and content governance.
    Physical Demands:
    N/A
    Competencies:
    •Strategic Communications
    •Executive Partnership & Influence
    •Strategic Thinking
    •Storytelling & Message Development
    •Editorial Leadership
    •Cross-functional Collaboration
    •Project & Program Management
    •Change Leadership
    Disclaimer:
    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    Strategic Communications
    •Develop and lead comprehensive internal communications strategies that support organizational priorities, enterprise initiatives and executive leadership objectives.
    •Serve as a trusted communications advisor to leaders, providing strategic counsel on message development, audience needs, communication timing, sequencing and delivery.
    •Lead communications planning for complex organizational initiatives, operational priorities and change management efforts.
    •Anticipate employee information needs and recommend communication approaches that promote transparency, alignment and trust.
    •Ensure consistency, quality and strategic alignment across enterprise internal communications.
    Content Strategy & Governance
    •Establish and maintain standards, policies, governance and best practices for Rush’s internal communications channels and content strategy.
    •Lead the development and management of the systemwide internal editorial calendar, prioritizing communications based on organizational priorities and audience needs.
    •Recommend and oversee appropriate internal communication channels, formats and distribution strategies.
    •Continuously evaluate and improve internal communication processes, workflows and operational efficiency.
    •Lead the adoption of new communication technologies and digital tools that improve employee engagement and communication effectiveness.
    •Partner with Marketing Communications Department leadership to drive implementation of a unified content strategy across Rush.

    Executive & Organizational Partnership
    •Partner with senior leaders, operational teams and subject matter experts to develop communication strategies that support organizational decision-making and execution.
    •Build collaborative relationships across departments to ensure coordinated, consistent enterprise messaging.
    •Represent Internal Communications on enterprise committees, workgroups and strategic initiatives.
    •Serve as a communications liaison for assigned organizational priorities and business units.
    •Collaborate with Marketing Communications colleagues to ensure alignment between internal and external messaging when appropriate.

    Leadership
    •Provide leadership, coaching and strategic direction to content contributors, interns, project teams and cross-functional partners.
    •Foster a collaborative, high-performing culture focused on creativity, innovation, accountability and continuous improvement.
    •Establish editorial standards and provide coaching that promotes high-quality writing, storytelling and communication planning.
    •Lead brainstorming sessions, story development and editorial planning that support organizational priorities.
    •Identify emerging internal communications needs, industry trends and organizational risks, and proactively recommend communication strategies that advance organizational goals.
    •Manage relationships with external vendors, freelancers and creative partners as appropriate.

    Editorial Oversight & Storytelling
    •Lead enterprise editorial planning and content prioritization across internal communication channels.
    •Ensure all content supports Rush's mission, strategic priorities, brand positioning and employee experience.
    •Guide the development of compelling, audience-focused storytelling that communicates complex topics clearly and effectively.
    •Oversee content development from planning through publication and evaluation, ensuring editorial quality and strategic alignment.
    •Provide editorial direction and final review for significant internal communications initiatives.
    •Serve as the team's primary editorial authority, establishing and maintaining editorial standards, AP style and messaging consistency.
    •Review and edit communications developed by colleagues and business partners, providing constructive feedback and coaching to strengthen writing quality.
    •Evaluate, prioritize and provide strategic recommendations for internal communications requests based on organizational priorities, audience needs and channel effectiveness.

    Writing & Content Development
    •Develop and edit high-impact communications for enterprise initiatives, executive leadership and organizational priorities.
    •Translate complex business and healthcare topics into clear, engaging communications for diverse audiences.
    •Conduct interviews, research and information gathering to support strategic communications initiatives.
    •Collaborate with writers, designers, photographers and videographers to develop engaging multimedia content.
    •Maintain exceptional editorial standards across all communication materials.

    Team Measurement & Continuous Improvement
    •Establish key performance indicators and success metrics for internal communications initiatives.
    •Evaluate communication effectiveness through analytics, surveys, engagement metrics and qualitative feedback.
    •Develop recommendations that improve communication strategy, channel performance and employee engagement.
    •Present communication insights, trends and strategic recommendations to department leadership and organizational stakeholders.

    Emergency Communications
    •Serve as a member of the Internal Communications emergency response team, supporting organizational incident communications, emergency notification processes and after-hours communications responsibilities, including ongoing participation in pager rotation.
    •Assist in developing and maintaining emergency communication procedures and related documentation.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Phlebotomist Certified

    29295
    United States, IL, Chicago
    Rush University Medical Center
    September 21, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Hematology-Oncology

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (6:30:00 AM - 3:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $20.00 - $23.38 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • High School graduate.
    • National Phlebotomy Association or equivalent certification.
    • Good interpersonal and communication skills.
    Preferred Job Qualifications:
    • Two years of phlebotomy experience in a hospital setting.
    Physical Demands:
    • Works throughout the Medical Center's patient care areas and laboratories.
    • Frequent exposure to potentially infectious diseases and body fluids.
    • Work requires bending, standing and walking for the majority of the workday.

    Responsibilities:
    •Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
    •Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
    •Responds promptly to pages.
    •Volunteers to help others complete work when time permits.
    •Reports back to the laboratory for further assignment when assigned work is complete.
    •Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
    •Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
    •Acts as a resource person to others for technical questions.
    •Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
    •Attends and documents the division's required hours of continuing education.
    •Helps train students and new employees. Completes training checklists within established deadlines.
    •Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
    •Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
    •Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
    •Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
    •Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
    •Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
    •Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
    •Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
    •Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
    •Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Ambulatory Pharmacy Technician Transition of Care Specialist

    29712
    United States, IL, Chicago
    Rush University Medical Center
    September 21, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Pharmacotherapy Clinic

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $29.36 - $47.79 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Job Summary:

    The ambulatory pharmacy technician position will work closely with ambulatory clinical pharmacy specialists to assist with improving patient care and outcomes. These activities will include assisting with the clinical pharmacists to complete care coordination including patient scheduling, communicating with patients and their caregivers, completing medication reconciliations, and medication access support. They will be an important part of the patient care team and ensure excellent service is provided to patients and their families. The ambulatory pharmacy technician position may be coordinated centrally through department or assigned by unit, physician practice, or service line. 

    Job Responsibilities: 

    • Manages caseload, serves as resource, sets priorities and completes assigned tasks.
    • Facilitates collaboration with clinical pharmacy team/department to prioritize tasks, ensuring department support needs are met. 
    • Models ICARE values and actively supports teamwork, customer service and employee engagement. Flexes schedule to meet department needs. 
    • Facilitates effective, efficient communication and problem solving with internal and external customers. Uses clinical software to document activities, track performance outcomes and produce performance reports. 
    • Provides training and orientation, creates reference materials and shares expertise with others.
    • Seeks continuing education opportunities, completes required in-services and maintains professional growth by attending various department, institutional and external meetings, seminars and workshops. 
    • Applies performance improvement strategies to promote continuous process improvement.
    • Identifies opportunities and collaborates with specialty pharmacy team/department to implement solutions. May serve on department or hospital-wide committees as needed. 
    • Collaborates with team, department, unit staff, and/or physician practice to ensure expectations are met.
    • Performs activities in support of patient flow that may include patient placement activities. 
    • Ability to assume other related responsibilities as assigned.

    Required Job Qualifications:

    • High School Diploma or Equivalent.

    • Five years' experience in the alternate site care environment.

    • Excellent problem solving skills and the ability to work independently in a fast paced environment.

    • Experience providing customer service to both internal and external customers, including meeting quality standards for service and evaluation of customer satisfaction.

    • Excellent interpersonal, verbal and written communication skills and organizational skills.

    • Knowledge of and guarantees compliance with: state and federal regulations, accrediting body standards, HDM pharmacy policies and procedures and standards of performance.

    • Knowledge of marketing strategies, processes and available resources.

    • Ability to develop, plan and implement short- and long-range goals.

    • Experience in identifying operational issues and recommending and implementing strategies to resolve problems.

    • Computer skills (Word, Excel, patient databases, email); experience using voicemail and cell phones.

    • Telephone, computer systems, copiers, fax machines, calculator and other office equipment as necessary.

    • Advanced knowledge of Medicare, Medicaid and insurance benefits.

    • Normal office and clinical environments.

    Preferred Job Qualifications:

    • Bachelor's Degree.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Pharmacy Tech 3 Certified

    29780
    United States, IL, Oak Park
    Rush Oak Park Hospital
    September 21, 2026

    Location: Oak Park, Illinois

    Business Unit: Rush Oak Park

    Hospital: Rush Oak Park Hospital

    Department: Pharmacy

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 4

    Work Schedule: 8 Hr (6:00:00 AM - 11:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $23.12 - $32.66 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Pharmacy Technician III assists licensed pharmacists in the practice of pharmacy performing the duties described in the Technician II position description as well as serving as a role model for other technicians through added responsibilities, specialization in technician pharmacy practice, demonstrating leadership and initiative, and fulfilling the needs of the department.
    The Technician III is actively involved in the training and development process and the development of policies and procedures specific to their practice site and is responsible for the daily technical operations of the area. The Technician III must have the capacity to work effectively and efficiently in areas routinely requiring a higher degree of prolonged technical concentration, liability, and risk.

    Other information:
    Required Job Qualifications:
    • Must be a high school graduate or equivalent.
    • Current State of Illinois Pharmacy Technician license.
    • Individual must have EXCPT and/or PTCB (Pharmacy Technician Certification Board) certification.
    • Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
    • At least 6 months of previous experience as a pharmacy technician.
    Preferred Job Qualifications:
    • Two years of college training or its equivalent.
    • ACPE IV certification.
    • Hazardous drug compounding certification.
    Physical Demands:
    • Ability to lift/move 30-50 pounds.
    • Ability to stand for long period of time (4+ hours) between breaks.
    • Ability to crouch when filling dispensing cabinets and bend or stand on a stool as necessary.
    • May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents.
    • This position requires up to 10% travel. Employee needs to be able to work extended hours due to business needs.
    Competencies:
    • Must meet the competency requirements of a Pharmacy Tech II.
    • Competency demonstrated and ability to train others in at least seven of the tasks below:
    A. IV Compounding
    B. Hazardous drug identification and compounding
    C. Crash Cart restock/outdate process/reporting running
    D. Fluids ordering/restocking
    E. Narcotics/CII Safe receive, send, return, expire transactions and report running
    F. OR/Anesthesia ADC restock/troubleshooting
    G. Pediatrics drug identification and compounding
    H. ADC configuration, set up, troubleshooting, report running, review, and analysis
    I. MPI Prepacker
    J. Storeroom ordering
    K. Recalls; processing, segregating and removing from inventory/ADCs
    • Ability to effectively follow directions, analyze problems and interpret analytical data.
    • Strong communication skills with an emphasis on customer service skills.
    • Accountable for his/her actions, progress and development.
    • Attention to detail to provide high quality care and accurate medication preparation.
    • Ability to operate technology accurately and efficiently by the end of the defined training period.
    • Consistently demonstrates leadership and initiative to peers and others in handling workload.
    • Planning, prioritizing, and analyzing situations are frequently.
    • Consistent outstanding attendance record relating to tardiness and absences.

    Responsibilities:
    • Active participation in the Pharmacy Department Technician Career Ladder development and ongoing revisions.
    • Interacts professionally and appropriately with other healthcare professionals and Rush system employees.
    • Demonstrates ability to coach/train other technicians and pharmacy students.
    • Demonstrates adaptability, initiates action, manages work, contributes to team success, communication, professional knowledge and technical skills, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career Ladder expectations
    • Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration.
    • Ability to use available print and online references as appropriate.
    • Understand the pharmacy workflow for first doses, Automated Dispensing Cabinet (ADC) refills, cart fill and batches.
    • Understand the pharmacy workflow for medication returns and medication disposal.
    • Performs pharmaceutical calculations accurately including fundamental math calculations, metric conversions, pharmaceutical dose calculations and parenteral dose calculations.
    • Responsible for the accurate interpretation of EPIC pharmacy labels:
    • Interpretation and understanding of medical abbreviations.
    • Identification and differentiation of various types of medication orders (Scheduled, PRN, Once, STAT, NOW).
    • Ability to appropriately label all medication dosage forms including auxiliary labels for expiration and storage as required.
    • Responsible for the accurate and timely filling and delivery of patient-specific medications and ADC restocks.
    • Ability to troubleshoot ADC equipment (i.e.: failed drawers, inventory, outdates).
    • Ability to utilize technology in the pharmacy including, but not limited to CII Safe, Carousels, DoseEdge, WASP, MILT, RxVerify as needed for assigned duties.
    • Responsible for the preparation of non-sterile compounding and packaging:
    • Ability to accurately draw up oral syringes, compound oral suspensions and other duties as assigned.
    • Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
    • Responsible for answering phones, assisting caller with missing medication requests and any other technical duties as assigned.
    • Responsible for utilization of Epic for technical requests (i.e.: missing mediations, ADC out of stock and responding to in-basket messages)
    • Responsible for inventory, storage and supply maintenance of assigned areas.
    • Responsible for training and compliance with USP <797>, USP <800>, USP <795>, and aseptic technique practices when preparing sterile and non-sterile products:
    • Recognizes incompatible, unstable and/or expired compounded products.
    • Maintains all required documentation of compounded products and production areas for sterile and non-sterile products.
    • Recognizes investigational drug orders and documentation requirements for preparation and use.
    • Responsible for exchanging emergency carts and completion of required documentation..
    • Responsible for knowing the laws and regulations related to controlled substances.
    • Maintain cleanliness of all equipment and work areas.
    • Knowledge of departmental and Medical Center safety practices.
    • Awareness of departmental quality assurance processes.
    • Actively participates in various departmental committees and educational activities as assigned.
    • Assists supervisor and pharmacist working in the area in the execution of related assignments involving technical support for the department
    • Responsible for participation in the review, revision, and preparation of related policies and procedures for the Department of Pharmacy Policy and Procedure manual.
    • Provides departmental support and leadership in fulfilling departmental staffing needs as required during short staffing situations.
    • Any and all other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Phlebotomist Certified

    29982
    United States, IL, Chicago
    Rush University Medical Center
    September 21, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Hematology-Oncology

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $20.00 - $23.38 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • High School graduate.
    • National Phlebotomy Association or equivalent certification.
    • Good interpersonal and communication skills.
    Preferred Job Qualifications:
    • Two years of phlebotomy experience in a hospital setting.
    Physical Demands:
    • Works throughout the Medical Center's patient care areas and laboratories.
    • Frequent exposure to potentially infectious diseases and body fluids.
    • Work requires bending, standing and walking for the majority of the workday.

    Responsibilities:
    •Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
    •Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
    •Responds promptly to pages.
    •Volunteers to help others complete work when time permits.
    •Reports back to the laboratory for further assignment when assigned work is complete.
    •Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
    •Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
    •Acts as a resource person to others for technical questions.
    •Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
    •Attends and documents the division's required hours of continuing education.
    •Helps train students and new employees. Completes training checklists within established deadlines.
    •Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
    •Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
    •Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
    •Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
    •Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
    •Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
    •Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
    •Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
    •Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
    •Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Outreach Administrative Coord GI - Hepatology

    30192
    United States, IL, Chicago
    Rush University Medical Center
    September 21, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Group

    Hospital: Rush University Medical Center

    Department: Univ Hepatologists O

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $23.12 - $36.41 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Job Summary:
    The Outreach Administrative Coordinator is responsible for obtaining complete and accurate patient insurance verification and authorization to support the provision of care and services. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •High School Degree
    •At least five years of relevant work experience required.
    •Ability to work as part of a multi-disciplinary team.
    •Strong attention to detail; critical thinking skills.
    •Strong written and verbal communication skills.
    •Ability to work in a fast-paced environment with competing priorities.
    Physical Demands:
    Preferred Job Qualifications:
    •Associate’s degree

    Responsibilities:
    Job Responsibilities:
    •Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
    •Coordinates information flow in and out of the clinic.
    •Coordinates care between intake coordinator and RN to ensure all requested testing has been completed prior to appointment.
    •Review referrals to ensure accuracy in case scheduling and all required documentation is received from referring provider.
    •Ensure patient has received all necessary prep instructions and any medication holds from prescribing providers.
    •Complete pre-op calls for all interventional endoscopy procedures to confirm arrival time, pre-op instructions, and answer any questions the patient may have.
    •Complete all post-procedure calls and escalate concerns as appropriate.
    •Maintains recall list of all interventional endoscopy procedures and ensures scheduling of all patients in a timely manner.
    •Provide direction and guidance for scheduling and care coordination for the intake coordinators. Develop standard work and
    •Addresses patient calls efficiently and courteously.
    •Documents and verifies billing procedures, and other pertinent information related to the collection process.
    •Determines patient’s drug coverage as major medical or PBM and follow appropriate path to obtain authorization and patient’s financial responsibility.
    •Submits appeals for authorization denials.
    •Complete patient paperwork for procedures and ongoing care.
    •Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
    •Accesses EPIC to retrieve referrals, orders and other documentation and contacts various outside agencies to obtain referrals and other documentation.
    •Assist with other tasks as assigned by providers and leadership.
    •Ensure all outreach clinics are staffed by transplant hepatologists
    •Work with directly at outreach clinics to schedule patients (often times outside of shared EMR)
    •Liaison with outreach clinic practice managers and clinical staff at outreach sites to problem solve around operational needs (equipment, technology, access, etc)
    •Monitor daily reimbursement and mileage charges for all clinical staff going to outreach clinics
    •Monitor lease arrangement deadlines and ensure that they are renewed on an annual basis

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Ambulatory RN 2 - Neurosurgery Clinic

    30217
    United States, IL, Chicago
    Rush University Medical Center
    September 21, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Neurosurgery - Clini

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 10 Hr (6:30:00 AM - 5:00:00 PM)

    Position is 4 days (10 hour shifts). Off day Friday. 
    Some travel may be required to offsites (Munster, Oak Brook, and N&H) 
    Supports spine surgery 
    Neuro experience preferred 
    Epic experience preferred 
    Ambulatory experience preferred

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $37.50 - $62.21 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • Current license and credentials by the state they are assigned.
    • At least one year of nursing experience required.
    • Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
    • All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
    • Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
    • Current CPR Certification.
    • Analytical ability.
    • Communication skills in order to lead and teach.
    • Ability to interact effectively with others in difficult situations.
    • The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
    - A specialty certification may be required for certain departments within 12 months of hire.
    Preferred Job Qualifications:
    • National Certification.
    Physical Demands:
    • Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
    • Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
    • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

    Responsibilities:
    1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
    2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
    3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
    4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
    5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
    6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
    7.Communicates current evidence-based strategies, standards of care and protocols with peers.
    8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
    9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
    10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
    11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
    12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
    13.Recognizes patterns and problems in a specific patient population that require evaluation.
    14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
    15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
    16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
    17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
    18.Considers factors related to resources utilization when delivering care to patients and families.
    19.Supports clinic goals and change initiatives and participates in nursing shared governance.
    20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
    21.Provides education to staff and/or students in the clinic.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Clinic Coordinator - Hematology/Oncology- Oak Park

    30302
    United States, IL, Chicago
    Rush University Medical Center
    September 21, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Int Med Hematology-O

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $18.87 - $29.73 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

    Other information:
    Required Job Qualifications:
    • High school diploma.
    • Basic computer knowledge.
    • Attention to detail and accuracy.
    • Excellent customer service and interpersonal skills.
    • Sensitivity to patient health information and protection of confidentiality.
    • Ability to utilize EPIC efficiently.
    • Ability to sit for several hours each day and remain professional and calm under stressful situations.
    • Ability to adapt to change and be flexible.
    • Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
    • Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
    Preferred Job Qualifications:
    • Medical office experience.

    Responsibilities:
    1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
    2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
    3.Maintains and retrieves medical records per HIM and office protocol.
    4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
    5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
    6.Appropriately transfers patients to pre-registration for insurance verification.
    7.Prepares and disseminates patient letters and other correspondence from EPIC.
    8.Problem solves issues by seeking out the appropriate resources.
    9.Works collaboratively as part of the medical practice team.
    10.Performs other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Physician - Family Medicine - Chicago Suburbs (Aurora - South Eola)

    24694
    United States, IL, Aurora
    Rush Oak Park
    February 10, 2026

    Family Medicine, Primary Care Physician

    Rush Copley Convenient Care – South Eola

    Aurora, IL

     

    Rush Copley Medical Center, in Aurora, Illinois, part of the Rush University System for Health network of hospitals, is seeking a Primary Care Physician to join the Rush Convenient Care – South Eola clinic location to establish and provide primary care services to the populations we serve.

    Due to significant regional growth, we are expanding the existing practice at Rush Convenient Care – South Eola, adding Primary Care services in the summer of 2026 to meet increasing patient demand. The chosen candidate will function as an anchor Primary Care Physician, establishing primary care services at this site. This is an exceptional opportunity to become part of a collaborative team serving a thriving community.

     

    Position Details

    · Rush Medical Group Primary Care offers health care for the entire family from acute illness to chronic medical issues. Our family medicine doctors see patients of all ages — from newborns to seniors.

    · The practice currently houses a convenient care clinic operated by a dedicated APP. The chosen PCP candidate will establish primary services at this site, contributing to practice growth during our expansion phase.

    · 100% outpatient Primary Care; no inpatient responsibilities

    · Desirable schedule of 36 patient-facing hours per week with 1 evening shift until 7pm and 1 Saturday morning per month.

    · Call responsibility: the physician will join a call group of Rush Copley Medical Center PCPs for after hours and weekend call coverage - 1:6.

    Key Responsibilities:

    · Provide comprehensive primary care services to patients across the lifespan, from pediatrics through geriatrics

    · Diagnose and treat acute and chronic medical conditions

    · Collaborate with nursing staff and support team

    · Participate in quality improvement initiatives

    · Maintain accurate and timely electronic medical records

    · Participate in after-hours call rotation to ensure continuity of care for patients

    Qualifications:

      • Medical Degree (MD or DO) from an accredited medical institution
      • Board-eligible or certified in Family Medicine
      • Valid IL medical license or ability to obtain licensure
      • Excellent communication and interpersonal skills

      Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.

      Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.

      Rush Copley Medical Center, located in the Fox Valley area, is a key part of the Rush network, offering state-of-the-art facilities and high-quality care to its community. With its academic affiliation to Rush University, Rush Copley patients benefit from access to the latest medical advancements. The hospital provides comprehensive services, from 24/7 emergency care to advanced cancer treatment, surgical services, and women's health. Rush Copley’s collaborative approach to care ensures that each patient receives compassionate, patient-centered treatment, backed by the latest technologies and medical expertise.

      Rush Copley is surrounded by excellent suburbs including Naperville, which ranked number one among the 228 cities rated for the Best Cities to Raise a Family in America and Cities with the Best Public Schools in America by Niche. com. Living in the western suburbs of Chicago offers a unique blend of suburban tranquility and easy access to the excitement of Chicago. Ideal for families, with excellent schools, abundant parks, and community-focused atmospheres, the affordable cost of living make the western suburbs a desirable option for those seeking a high quality of life near all that Chicago has to offer. With abundant outdoor recreation options and a rich cultural scene, it’s the perfect place to balance work, family, and personal pursuits. The area is well-connected by major highways for easy commuting.

      Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.

       

      All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.

       

      Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.

      Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package.

      Pay Range: $265,000 - $345,000

      Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Join Rush and become part of one of the nation’s best healthcare systems. Rush offers a dynamic, inclusive workplace committed to diversity and inclusion, where staff thrive in a culture that prioritizes both professional growth and work-life balance. Whether you're advancing your career or looking to make a meaningful impact on the health and well-being of the community, Rush provides the opportunity to be part of a forward-thinking organization dedicated to excellence in care and equity.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Registered Nurse 3 Operating Room

    27323
    United States, IL, Oak Park
    Rush Oak Park Hospital
    July 14, 2026

    Location: Oak Park, Illinois

    Business Unit: Rush Oak Park

    Hospital: Rush Oak Park Hospital

    Department: Operating Room

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 10 Hr (7:00:00 AM - 7:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $43.55 - $66.88 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The RNIII is a proficient nurse possessing in-depth knowledge of patient management; can accommodate unplanned events and can respond with efficiency, flexibility and confidence. The RN 3 immediately sees the whole situation while being able to discriminate that which is most relevant; has developed advanced communication and collaboration skills along with system savvy. The RN 3 assumes a leadership role in the clinical practice area, using clinical experience to serve as a role model and coach. The RN III exemplifies the Rush Oak Park Hospital (ROPH) mission, vision and values and acts in accordance with ROPH policies and procedures.

    Other information:
    Required Job Qualifications:
    1.1-3 years of experience
    2. Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN)
    3. Bachelor’s degree in Nursing required for RNs leveling to RN3 after 10/22/2020.
    4.Prior to leveling to RN3, RN must show consistent proficient performance at RN2 position or equivalent experience.
    5.To maintain RN3 level, all RN3 employees must submit an RN3 maintenance portfolio every 2 years showing continued performance of RN3 requirements.
    6.National certification examination within 1 year of leveling to RN3. Certification must remain active to maintain RN3 level.
    7.Current state of Illinois Registered Nursing License
    8.CPR
    9.ACLS for ICU, Telemetry, Med/Surg (6west), Endoscopy, PACU, IR, and ED required within 3 months of hire
    10.PALS for PACU and ED required within 3 months of hire
    11.Proficiency in charge and preceptor roles
    Preferred Job Qualifications:
    •
    Physical Demands:
    • Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
    •Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
    •The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or
    reports is required.
    •Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially
    infectious materials and/or strong chemical agents.
    • Ability to care for patients in the following age categories:
    o Toddlers (1-3 years) depending on cluster
    o Pre-Schoolers (3-5 years) depending on cluster
    o School Age (5-12 years) depending on cluster
    o Adolescents (12-18 years)
    o Young Adults (19-45 years)
    •o Middle Adults (45-60 years)
    •o Older Adults (greater than 60)
    •• Able to operate computers, printers, copiers, fax, and medical equipment specific to department.
    Disclaimer:
    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    Evidence Based Practice
    • Ensures that staff applies current evidence based guidelines (P&P, standards of care, protocols, pathways).
    • Seeks out current evidence based information and is accountable for sharing with peers.
    • Participates in unit based quality initiatives to improve patient care and outcomes.
    Relationships and Caring
    • Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
    • Anticipates patient/ family-clinician communication breakdown and implements appropriate action to resolve.
    • Serves as a role model by demonstrating advanced interpersonal communication and collaboration skills in the management of complex patient care situations.
    • Resolves conflict effectively to continuously improve team relationships at the unit level.
    Critical Thinking
    • Utilizes advanced assessment skills to holistically evaluate the physical and psychosocial needs of patient/family.
    • Critically analyzes complex patient cases and effectively adapts the plan of care.
    • Anticipates potential problems and identifies subtle changes in patient status which lead to early and effective interventions to optimize patient outcomes.
    • Supports less experienced staff in management of complex patient situations.
    • Provides coaching for reflection and review of complex patient situations in order to identify practical solutions.
    Technical Expertise
    • Models the safe and effective use of medical devices in the delivery of patient care.
    • Demonstrates accountability for implementing policies related to safe and effective administration of medications.
    • Evaluates the application of safety strategies (fall precautions, infection control, suicide risk patient identification) on the unit and initiates appropriate action to minimize risk.
    • Models effective, sophisticated teaching strategies for patients and families.
    Leadership
    • Serves as a role model whose beliefs, attitudes and actions support unit leadership and goals.
    • Demonstrates proficient leadership skills at the unit level.
    • Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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