Location: 1520 W Harrison St, 8th Floor - West Elevators; Chicago, Illinois 60607

Business Unit: Rush Medical Group

Department: Gastroenterology (GI) - Digestive Diseases & Nutrition

Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

Shift: 8:00 AM to 4:30 PM

Work Schedule: 8-Hour Shifts - Monday to Friday

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Clinical Dietitian 1 is responsible for providing medical nutrition therapy for patients at RUSH. Active participation in the treatment process is essential as the Clinical Dietitian interacts with patients and members of the healthcare team. This role will care for patient populations that are frequently unable to meet nutrition requirements orally, requiring enteral nutrition (EN) or parenteral nutrition (PN). This may include, but is not limited to, post-surgical, critically ill, neonatal, pediatric, and geriatric patients. This role will support inpatient and ambulatory care. The Clinical Dietitian exemplifies the RUSH mission, vision, and I CARE values, and acts in accordance with RUSH policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s Degree in Nutrition or Dietetics or related field
•Registered Dietitian Nutritionist
•Licensed Dietitian Nutritionist, State of Illinois
•Food Handler and Allergen Awareness Certifications (for inpatient positions only)
•Must have academic preparation and/or experience in program management and in the care of persons with chronic disease
Preferred Job Qualifications:
•Master of Science Degree in Nutrition or Dietetics or health care related field OR two years clinical experience post-credentialing if RDN credential and license obtained prior to January 1, 2024
•Member of the Academy of Nutrition and Dietetics
•Travel to ambulatory satellite clinic sites as needed
Abilities:
50% of time sitting, 50% of time walking or standing.
The above is intended to describe the general content of and requirements for the performance of this job. It shall not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Manages nutrition care activities by utilizing the nutrition care process and nutrition-focused physical examinations.
•Provides age-appropriate medical nutrition therapy for malnourished patients on a timely basis.
•Monitor patient status and implements changes in nutrition therapy to achieve optimal nutritional status as needed.
•Provides evidence-based nutrition counseling/education. Evaluates scientific literature and applies this information to clinical practice. Participates in the evaluation and/or development of educational materials.
•Provides enteral feedings and/or parenteral nutrition per protocol. Closely monitors patients for feeding and/or parenteral nutrition complications. Adjusts feedings and/or parenteral nutrition orders to ensure optimal intake.
•Maintains compliance with regulatory agencies.
•Maintains standards of care and follows the Code of Ethics as mandated by the Academy of Nutrition and Dietetics, the State of Illinois, and RUSH Clinical Nutrition Services.
•Participates as a vital member of the multidisciplinary health care team. Contributes current nutrition information to other practitioners through in-services, rounds, care conferences, and meetings. Serves as the expert clinician in his/her area of practice and as an essential resource for other practitioners from other disciplines.
•Communicate nutrition care plan to external health care facilities or other clinicians.
•Serves as clinical preceptor by supervising and evaluating practicum experiences for dietetic interns to promote professional growth and development.
•Provides educational activities to meet learning objectives for Rush University course work.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Emergency Department

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $35.00 - $53.55 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RN 1 is a beginning level nurse who utilizes a scientific and theoretical knowledge base along with policy and procedures, standards of care and protocols to guide practice. The RN 1 relies on the experience, judgment and support of others while developing knowledge in practice. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
1.Entry Level - no previous RN experience required
2.Current state of Illinois Registered Nursing License
3.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) (with acceptance into an accredited school of nursing prior to hire).
*Within 1 year from the date of hire, employee must be enrolled in a BSN program.
4.RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
5.Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
6.Current CPR Certification
7.ACLS within 1 year of hire for ICU, Telemetry, 6west, Endoscopy, PACU, IR, and ED
8.PALS within 1 year of hire for PACU and ED
9.Analytical ability
10.Communication skills are required in order to teach.
11.Ability to interact effectively with others in difficult situations
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
• Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
Evidence Based Practice
• Seeks out resources to assist in the management of new patient situations.
• Uses evidenced based guidelines (P&P, nursing standards of care, protocols and pathways) consistently.
• Supports a hospital wide innovation to achieve positive outcomes.
Relationships and Caring
• Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
• Treats patients and families with respect and a sensitivity for diverse viewpoints and cultures.
• Maintains positive, professional relationships with all members of the healthcare team.
• Works effectively with other professional nurses through mutual support and respect.
• Demonstrates beginning collaboration skills to meet the needs of patients and families.
Critical Thinking
• Utilizes beginning assessment skills to evaluate the physical and psychosocial needs of patient/family.
• Uses scientific and theoretical knowledge to develop and implement the plan of care for assigned patients with support from experienced staff.
• Recognizes a change in patient status and seeks appropriate resources to address concerns.
Technical Expertise
• Uses medical devices safely and effectively in the delivery of patient care and seeks guidance when needed.
• Demonstrates accountability for implementing policies related to safe and effective administration of medications.
• Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk and seeks guidance when needed.
• Applies the teaching-learning process effectively to meet the learning needs of patients and families
Leadership
• Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.
• Supports unit goals and change initiatives.
• Demonstrates beginning delegation skills to meet the needs of patients.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Emergency Department

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $34.98 - $58.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the heal care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
1.Minimum of 9 months of experience in nursing
2.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) .
3.Within 1 year from the date of hire, employee must be enrolled in a BSN program.
4.RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
5.Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
6. Prior to leveling to RN2, RN must show consistent proficient performance at RN1 position or equivalent experience.
7. Current state of Illinois Registered Nursing License
8. CPR
9. ACLS for ICU, Telemetry, Med/Surg (6west), Endoscopy, PACU, IR, and ED required within 3 months of hire
10. PALS PACU and ED required within 3 months of hire
11. Proficiency in charge and preceptor roles.
Preferred Job Qualifications:
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
•Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
•The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
•Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
• Ability to care for patients in the following age categories:
o Toddlers (1-3 years) depending on cluster
o Pre-Schoolers (3-5 years) depending on cluster
o School Age (5-12 years) depending on cluster
o Adolescents (12-18 years)
o Young Adults (19-45 years)
•o Middle Adults (45-60 years)
•o Older Adults (greater than 60)
•• Able to operate computers, printers, copiers, fax, and medical equipment specific to department.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Evidence Based Practice
• Utilizes system wide resources to support decision making and action.
• Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
• Communicates current evidence-based information with peers.
Relationships and Caring
• Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
• Collaborates consistently and effectively with other disciplines and services to meet the needs of patients and families.
Critical Thinking
• Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patient/families.
• Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
• Recognizes changes in patient status and consistently responds effectively.
Technical Expertise
• Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
• Demonstrates accountability for implementing policies related to safe and effective administration of medications.
• Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
• Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
Leadership
• Demonstrates the ability to provide education to staff and students on the unit.
• Demonstrates beginning leadership skills related to patient care.
• Delegates effectively and consistently to optimize patient outcomes.
• Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Nursing Administration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 12 Hr (7:00:00 AM - 7:30:00 PM), Every other weekend

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $35.00 - $53.55 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The mission of Rush is to provide the best health care for the individuals and diverse communities we serve through the integration of outstanding patient care, education, research, and community partnerships.
General Summary: The New Graduate RN Resident is an RN1 (beginner level) nurse who utilizes a scientific and theoretical knowledge base along with policy and procedures, standards of care and protocols to guide practice. The New Graduate RN Resident relies on the experience, judgment and support of others while developing knowledge in practice. The New Graduate RN Resident RN exemplifies the Rush Oak Park Hospital (ROPH) mission, vision and values and acts in accordance with ROPH policies and procedures
The New Graduate RN Resident will attend the New Graduate Nurse Residency program that is a year-long program in cohort groups that is designed to ease the transition to practice. The program is guided by best current evidence and performance measures. The multifaceted learning and teaching approaches are utilized throughout the year long program. The New Graduate RN Resident will participate in the residency program while completing their unit/department orientation. The RN Resident will attend a four-hour learning session each month that are paid sessions and attendance is required.
The New Graduate RN Resident for CSO/Nursing Administration will float within all inpatient areas and some outpatient areas; Orientation is 10-14 Weeks long.
The New Graduate RN Resident for ICU will be home based in the ICU and be floated to Telemetry when needed; Orientation is 10-12 Weeks long.
The New Graduate RN Resident for ER will be home based in the Emergency Department; Orientation is 10-14 weeks long.
The New Graduate RN Resident for Surgical Services will float within the Perioperative Service Areas; Orientation is 9-12 months long.

Other information:
Required Job Qualifications
•Entry Level - no previous RN experience required
•Current state of Illinois Registered Nursing License
•Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) (with acceptance into an accredited school of nursing prior to hire).
•RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
•Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
•Current CPR Certification
•ACLS within 1 year of hire for ICU, Telemetry, 6west, Endoscopy, PACU, IR, and ED
•PALS within 1 year of hire for PACU and ED
•Analytical ability
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
• Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Principal Duties and Responsibilities:
1. Evidence Based Practice
1.1 Seeks out resources to assist in the management of new patient situations.
1.2 Uses evidenced based guidelines (policies and procedures, nursing standards of care, protocols and pathways) consistently.
1.3 Supports a hospital wide innovation to achieve positive outcomes.
2. Relationships and Caring
2.1 Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
2.2 Treats patients and families with respect and a sensitivity for diverse viewpoints and cultures.
2.3 Maintains positive, professional relationships with all members of the healthcare team.
2.4 Works effectively with other professional nurses through mutual support and respect.
2.5 Demonstrates beginning collaboration skills to meet the needs of patients and families.
3. Critical Thinking
3.1 Utilizes beginning assessment skills to evaluate the physical and psychosocial needs of patient/family.
3.2 Uses scientific and theoretical knowledge to develop and implement the plan of care for assigned patients with support from experienced staff.
3.3 Recognizes a change in patient status and seeks appropriate resources to address concerns.
4. Technical Expertise
4.1 Uses medical devices safely and effectively in the delivery of patient care and seeks guidance when needed.
4.2 Demonstrates accountability for implementing policies related to safe and effective administration of medications.
4.3 Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk and seeks guidance when needed.
4.4 Applies the teaching-learning process effectively to meet the learning needs of patients and families
5. Leadership
5.1 Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.
5.2 Supports unit goals and change initiatives.
Page 2 of 2
5.3 Demonstrates beginning delegation skills to meet the needs of patients.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Knowledge, Skills, and Abilities:
Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
19.Utilizes customer service skills to exceed the patient’s needs.
20.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Neurol Science PBC MS Ctr

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location:Chicago, Illinois

Business Unit:Rush Medical Center

Hospital:Rush University Medical Center

Department:RUSH Digital and Web Strategy

Work Type:Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule:8 Hr (8:00:00 AM - 5:00:00 PM)

Work Arrangements:First month:2-3 days in office, 2-3 days remote.Ongoing:1-2 days in office, 3-4 days remote.

Rush offers exceptional rewards and benefits learn more at ourRush benefits page

Pay Range:$61,068 - $99,403 per year
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The web content strategist on the Digital and Web Strategy team in Rush’s Department of Marketing Communications plays a hands-on role in shaping Rush’s web presence. The individual in this role is responsible for planning, researching, writing, editing, and publishing web content that builds trust and confidence, drives engagement and appointments, enhances user experience, improves search engine visibility, and supports Rush’s strategic priorities and marketing goals.
The web content strategist works primarily on content for our health care website, rush.edu, with a focus on:

• Search engine optimization (SEO) content: Optimizing clinical service line, condition, and treatment pages to increase organic search visibility.
• Clinical service line content: Developing content for high-priority clinical service line pages that informs and engages prospective and existing patients about Rush’s expertise, strengths, and differentiators.
• Strategic priority content: Creating and refining content for core and supporting web sections, Rush digital health initiatives, and other emerging priorities.

This role works collaboratively with other members of Rush Marketing Communications, including teams in Marketing Strategy, Strategic Internal Communications, Strategic External Communications, and Brand Strategy & Creative Media, as well as colleagues from other departments across Rush and vendor partners. This individual exemplifies the Rush mission, vision, and ICARE values and acts in accordance with all policies and procedures.

Responsibilities:

Content strategy (20%)

• Contribute to the Digital and Web Strategy team’s annual work planning for high-priority clinical and non-clinical areas
• Develop and prioritize web content projects that align with Rush’s strategic priorities and drive measurable improvements in patient engagement and appointment scheduling
• Apply insights from target audience research, keyword research, stakeholder input, and competitive analysis to inform content strategy
• Create and maintain project plans, including tasks, timelines, and key performance indicators

Content production (60%)

• Interview subject matter experts and conduct research to gather information and insights
• Write creative and compelling web content that drives outcomes, including both crafting new content and refreshing existing content
• Collect and integrate feedback from subject matter experts, stakeholders, and colleagues
• Edit content to ensure alignment with Rush editorial standards, voice, tone, and brand
• Publish and maintain web content using the Drupal content management system

Content operations and measurement (20%)

• Contribute to improving content governance, production workflows, and lifecycle management
• Complete routine content audits for accuracy, freshness, and readability
• Contribute to A/B testing initiatives to assess and refine content performance
• Analyze and report on key performance indicators to colleagues and stakeholders, using data and insights to inform adjustments to content strategies
• Stay up to date on digital trends and innovations — within both health care and other consumer-centric industries — and apply them to web content strategy at Rush

Requirements:

• Bachelor's degree in communications, journalism, marketing, English, or a related field.
• At least 3 years of professional writing experience, preferably in marketing communications. Experience at an academic medical center, health care organization, or college/university is a plus.

Competencies:

• Exceptional writing, editing, proofreading, and communication skills
• Experience across digital and web strategy, website management, digital analytics, search engine optimization, user experience, and project management
• Hands-on experience with content management systems (preferably Drupal)
• Excellent interpersonal skills and emotional intelligence
• Ability to interact confidently and comfortably with colleagues at all levels of Rush
• Commitment to a customer service mindset and a bias for action
• Skills in data analysis, prioritization, problem-solving, and critical thinking
• Ability to work independently and as part of multifunctional teams
• Ability to convey complex ideas with elegance and ease
• Proficiency in planning and delivering projects with minimal direction while seeking guidance when appropriate

Physical demands:

• Ability to move throughout the Rush campus
• Ability to lift or carry objects 35-40 pounds

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Finance-General Accounting

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $61,068 - $99,403 per year 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under direction of the Assistant Controller, this position prepares journal entries, account analysis reports and other projects as needed. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures

Required Job Qualifications:
-Bachelor’s degree in accounting, finance, or related field.
-2-3 years working experience in accounting and/or finance.
-Proficient in MS Word and Excel.
Preferred:
Accounting experience in Healthcare or hospital environment
Skills:
-Strong problem solving and financial analytical skills
-Self-motivated individual
-Excellent customer service and interpersonal skills

Responsibilities:
-Ensure all payments are posted to proper account accurately
-Monitor and reconcile cash transactions, including deposits, bank transfers, and electronic payments daily.
-Investigate and resolve cash discrepancies.
-Prepare cash related journal entries monthly.
-Reconcile of month-end closing activities by preparing cash-related schedules and reports.
-Answer inquiries from departments
-Track Prepaid Expenses
-All other duties as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: IM General RUI - Clinic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Patient Care Navigator is responsible for assisting nurses and social workers to provide outreach efforts to a group of patients from a patient list. The Patient Navigator will share knowledge and education to empower patients and improve their ability to navigate services and systems. This role will utilize the established model of care management. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Center Customer Service Standards.

Other information:
Required Job Qualifications:
•High School diploma or GED and 1 year in experience Electronic Medical Record
•Knowledge of ambulatory setting
•Basic knowledge of Microsoft Office
•Written, verbal and exceptional interpersonal communication skills
•Ability to multi-task
•Ability to function independently, to organize, and be self-motivated
Preferred Job Qualifications:
•Associates degree (health related area of focus such as social work, psychology or medical terminology)
•Bilingual

Responsibilities:
•Daily monitoring of a list of inpatient discharges, ER discharges, and referrals.
•Provide outreach for all patients due for follow up and new patient appointments according to policy and procedures.
•Prepare and deliver routine correspondence/medical records to referring agencies and primary care
providers in accordance with policy.
•Document all correspondence in electronic medical records as necessary.
•Liaison to multiple departments, agencies and provider offices.
•Participate in meetings as assigned.
•Conduct outreach and complete assessments as necessary to identify individuals at risk for adverse health
outcomes including timely Health Risk Assessments
•Provide assistance with insurance as needed, including helping patient connect with resources for
enrollment, conducting verification of insurance plans, assisting patients with redetermination, and
others as needed.
•Coordinate transportation for all patients as needed
•Other duties as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access-Pre-Visit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Prior Authorization Specialist I is responsible for obtaining and resolving referral, precertification, and/or prior authorization to support insurance specific plan requirements for all commercial, government and other payors across hospital (inpatient & outpatient), ED, ancillary and clinic/ambulatory environments. In addition, the Prior Authorization Specialist I may be responsible for pre-appointment registration and insurance review to maximize the submission of a clean claim. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent.
•0-1 year of experience
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Ability to analyze and interpret data
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
•Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
•Working knowledge of medical terminology and anatomy and physiology is preferable.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Reviews, collects and properly records demographic and insurance information required to properly address the customers' authorization requirements and identify any financial issues. Verifies patient’s eligibility from resources provided by third party payers and portals and other on lines services.
2.Collects and analyzes demographic, insurance and other information from the patient, guarantor and all other sources to accurately obtain authorization for scheduled procedure.
3.Assembles information concerning the patient’s clinical background and clinical information that is required for the payer to issue a referral or an authorization. Per referral guidelines, provide appropriate clinical information to the payer.
4.Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis, CPT codes and clinical notes. Provide specific medical information to financial services to maximize reimbursement to the hospital and professional service providers.
5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
6.Consistently maintains authorization accuracy rates at and or above department standard in performance of registration and authorization duties.
7. Customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
8.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
9.Appropriately informs the patients of hospital policies that govern the revenue cycle, the amount owed by the patients and explains hospital payment policy. Offers option of Financial Counselors to assist in acceptable resolution of estimated patient balance.
10.Receives and properly responds to, or directs telephone and electronic inquiries from patients, payers, physicians and their staff, internal department and other persons and entities. Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
11.Performs other duties as assigned for the operational effectiveness and success of the department.
12.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
13.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
14.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Financial Counseling functions.
15.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 1520 W Harrison St, Chicago, Illinois 60607

Business Unit: RUSH MD Anderson Cancer Center

Department: Hematology

Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

Shift: 7:00 AM to 5:30 PM

Work Schedule: Four 10-Hour Shifts per week - Monday to Friday

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $34.24 - $61.25 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Oncology Nurse Navigator 2 is a registered nurse (RN) who works with physician practices and multi-disciplinary teams to promote the effective utilization of services and coordination of care for patients within the Cancer Center service line. The Oncology Nurse Navigator 2 contributes to the assessment of patients' psychosocial, financial and clinical needs throughout the continuum of care ensuring high quality care while supporting quality metrics of the Cancer Center and Rush University Medical Center The Oncology Nurse Navigator 2 functions as a liaison between patients, physician practices, the hospital, and the community performing functions that meet the core competencies of oncology navigation; Care Coordination, Communication, Education, and Professional Role/Care as well as the domains of the Profession Practice Model; Relationships and Caring, Evidence Based Practice, Technical Expertise, Critical Thinking and Leadership. The Oncology Nurse Navigator 2 care may be focused in medical oncology, hematology, stem cell transplant, gyne-oncology, surgery, radiation oncology, cancer screening or supporting multi-disciplinary clinics. This RN exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Requirements:
•Current State of Illinois Registered Nurse licensure required
•At least one year of nursing experience.
•Earned nursing degree of baccalaureate level of education or higher.
•Oncology nursing experience preferred
•Oncology nursing certification preferred
Physical Demands:
•Ability to travel throughout the Medical Center and some roles may require travel to other sites of care.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Relationships and Caring1. Establishes a caring therapeutic relationship with patients and families
utilizing effective communication while managing a defined patient
caseload.

2. Assesses patients for social determinants of health; utilizing findings to
develop a plan of care and mutual goal setting.
3. Serves as liaison for the patient, becoming an expert on the patient
and their needs throughout the trajectory of their care from
diagnosis to end of life or survivorship
4. Advocates for patient and their families to ensure timely access to treatment and equal access to health care

5. Collaborates with all members of the health care team in a positive, professional manner to ensure coordination of patient care.
6. Serves as a reference regarding clinical trials and coordinates care with
The clinical trial office

7. Provides psycho-social support and Facilitates referrals and transitions of
care ensuring effective utilization of internal and community resources

Evidence-Based Practice
1. Provides symptom managements utilizing guidelines/evidence based practice from oncology resources in collaboration with providers
2.Performs role utilizing EBP within specialty established by nationally recognized oncology nursing associations, cancer societies and networks as well as published research and quality documents.
Technical Expertise1. Responds to patient questions and needs via various technology: “My Chart,” staff messages, telephone contact, etc.
2.Coordinates/Schedules admissions, surgeries, laboratory testing, radiographic exam, and infusion.
3.Performs basic administrative tasks related to role
4.Establishes plan for venous access via assessment of peripheral veins.
5.Performs nursing procedures per policy.
6.Assists providers with procedures utilizing appropriate technique.
7.Assesses patient and family learning style to provide ongoing education regarding diagnosis, staging, treatment, side effects and self-care.
8.Provides detailed documentation in the electronic medical record to support assessment and interventions
Critical Thinking1. Reviews medical records to ensure completeness as applicable for patient
diagnosis and staging. Requests additional medical records as needed
2.Ensures new patients are scheduled for appropriate providers based upon
assessment of patient and collaborates to alter plan as needed
3.Assesses patients in person or remotely to evaluate current status and needs
4.Provides telephone triage as defined by guidelines and in collaboration with provider coordinating care with infusion room, home health, urgent care or emergency department as required
5.Recognizes changes in patient status and responds in a timely manner to optimize patient outcomes
6.Prioritizes complex patient care based upon knowledge and clinical experience.
7.Assesses patient compliance with treatment plan
Leadership1. Demonstrates accountability for professional practice, continuing education
and progress toward achievement of goals
3.Establishes and maintains expertise regarding disease, staging, current treatment options and management of adverse events.
4.Serves as a liaison between practice and referral sources
5.Participates in quality metric initiatives supporting optimal outcomes and value based metrics
6.Assists in patient identification for tumor board, coordinates tumor board and participates in patient presentation and care plan development.
7.Participates in the orientation and education of health care team members
8.Serves as key member of multi-disciplinary team supporting patient cohesiveness, efficiency, and patient focused care.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Guest Relations Info Desk

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (between 5:00 AM to 8:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $16.48 - $25.96 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Guest Relations Associate is responsible for providing a welcoming and supportive service experience for patients, families, visitors, and staff. The position is responsible for greeting and responding to the needs of these customers by providing information, service, and support in a timely manner. Individuals in this position are expected to behave in a positive, professional, and enthusiastic manner, as they are often the first contact patients and visitors will have with RUMC.
In all interactions, the Guest Relations Associate will be mindful of the institutional values of innovation, collaboration, accountability, respect and excellence, and will exemplify the Rush mission, vision, and values, acting in accordance with RUMC policies and procedures.

•Required Job Qualifications:
•High School diploma or equivalent required
•18 Years of age or older
•Preferred Job Qualifications:
•One year of college
•1-2 years previous job related experience
•Physical Demands:
•The ability to independently move between work stations on campus

Responsibilities:

•Initiate greetings and positive interaction with patients, visitors, and staff.
•Provide a welcoming impression and convey clear, precise information and directions in both face-to-face and telephonic interactions.
•Approach all encounters with customers in a courteous, respectful, attentive, and service-oriented manner, representing the professional image of RUMC and its mission, vision and values.
•Respect all customers’ privacy, perspective, priorities, time, and abilities.
•Exercise sound judgment and appropriate discretion in resolving guest relations service issues.
•Seek out current organizational information that affects this job function and provide appropriate feedback to Guest Relations Manager on information needs.
•Monitor and report on trends related to service needs for continuously improving service delivery.
•Always comply with Guest Relations policies and procedures to ensure high quality service delivery.
•Communicate patient arrivals to clinical personnel.
•Communicate with Volunteer Services and Transport for the procurement of wheelchair assistance.
•Assist with support for effective patient flow.
•Ensure the work environment is clean, well-organized, safe, and presents a professional and welcoming image to customers.
•Maintain a high standard of personal appearance and demeanor, which includes wearing proper attire and nametag when working.
•Ensure all vendors are listed on the SharePoint site before issuing an access badge.
•Ensure that appropriate patient information is entered into the EPIC system.
•Collaborate with coworkers and manager on scheduling requirements and be present at assigned workstations as scheduled. Requirements may vary according to department needs.
•Photograph, check in and issue visitor passes to guests according to the Rush Visitor Management policy.
•Perform other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.