Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Rheumatology-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $46.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This senior research position involves designing and performing scientific experiments, banking research specimens, analyzing data, preparing and presenting reports, and crafting manuscripts for publication. The work will be performed in a transparent, collaborative context, with an emphasis on novel research that translates to improving brain disorders in humans. The position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures

Other information:
Required Job Qualifications:
•Doctoral degree in basic sciences or relevant field and 3 years of laboratory research experience or a Master’s degree with 6 years of research experience
•Possess integrity, honesty and dependability.
•Strong software skills, including experience with word processing, spread sheets and database management.
•Excellent communication, analytical and technical writing skills.
•Ability to work independently; to self-initiate, prioritize and manage own work.
•Skilled in collaborative, multidisciplinary teamwork.
•Highly-motivated, enthusiastic and detail-oriented.
Preferred Job Qualifications:
•First-author publication in a peer-reviewed scientific journal
•Experience in one or more of these areas:
o molecular biology, immunohistochemistry, immunofluorescence, and microscopy
o laboratory rodent handling, stereotaxic neurosurgery, and behavioral assessments
o optogenetics, chemogenetics and electrophysiology
Competencies:
Documentation of research conducted and presentation skills (e.g., presenting at meetings) and writing skills (e.g., first authored manuscript in a peer-reviewed scientific journal).
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Responsibilities:
•Plan, direct and conduct research experiments.
•Maintain accurate documentation of work performed and data collected.
•Statistically analyze data. Interpret outcomes and provide summaries.
•Remain current in relevant scientific literature to help identify novel research projects, experimental protocols and potential research directions related to research activities of the laboratory.
•Support and train laboratory personnel, residents and students.
•Assist in preparation of research manuscripts and grant proposals.
•Manage and organize laboratory activities.
•Maintain a safe laboratory environment and ensure compliance with governmental and University policies, procedures, rules and regulations.
•Operate and maintain laboratory equipment.
•Collaborate with statistician, and departmental research coordinators and staff.
•Rodent handling and working with animal tissues.
•Continual learning and skill-building related to laboratory goals.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Medical Records

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.02 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The coding manager, working in a remote environment will lead a coding team to promote accuracy and appropriate reimbursement. This leader promotes a positive culture, efficiency and the use of Epic automation and ancillary coding software solutions. The manager will exemplify the Rush mission, vision and values and act in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Associate degree in health information technology, healthcare management, nursing, finance, or other related fields or 5 years of industry experience in lieu of a degree
•AHIMA or AAPC Certification (such as CCS, CCA, CPC, COC, CPMA, RHIT or RHIA)
•Five years of experience with coding in hospital (HB) or professional (PB) Epic work queues, along with ICD-10/CPT/HCPCS codes, Modifiers, NCCI edits, and compliant coding methodologies
•Experience with Epic reporting and dashboards
•Demonstrated ability to communicate clearly and effectively
•Proficient in Microsoft Office, Excel, PowerPoint, and Word skills
•Strong interpersonal skills necessary for the communication and training of Revenue Integrity concepts
•Ability to perform multiple tasks with excellent time management skills
Preferred Job Qualifications:
Bachelor's Degree
Leadership or Supervisor Experience
Epic Certified
Physical Demands:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Lead and manage coding staff members and act as a coding resource for the team’s work of connecting the Epic work queue edits, revenue codes, modifiers, ICD-10, CPT/HCPCS, and other codes, with clinical documentation, to ensure accurate coding.
2.Improve revenue results and ensure adherence to federal state and payor regulations while driving compliance by ensuring the team has accurate work, optimizing the Epic automation functionality, charging and coding regulations are applied, and the middle revenue cycle initiatives are carried out per the revenue cycle goals and KPI’s
3.Strategically assign ownership of work queues and ensure cross-training occurs to expand organizational goals and personal growth of staff members.
4.Facilitate accurate charging related to codes
5.Build relationships within the revenue cycle, compliance, ancillary departments, clinical areas, vendors, and consultants of the organization that serve as mutually beneficial partnerships to ensure revenue cycle goals are achieved
6.Keeps abreast of changing industry and regulatory requirements and communicates changes to impacted leaders, staff, and provides training
7.Identify and trouble-shoot coding, reimbursement, quality, or clinical documentation issues, collaborate with ancillary departments and Epic build team to resolve, maintain a record of issues, and communicate solutions and improvements
8.Identify trends and lead performance improvement efforts through multi-disciplinary teams to streamline processes, enhance coding automation, train staff, and promote accuracy
9.Responsible for implementing short and long-term plans and objectives within set deadlines to ensure compliant coding practices, ensure claims timely filing, & reduce denials
10.Develop, update and implement job standards, job duties, job aids, departmental policies, and performance appraisals for all areas of responsibility. Engages in development and growth of self and the team
11.Collect, interpret, and communicate performance data using various tools and systems, while also using this data to make decisions on how to achieve performance and budgetary goals
12.Responsible for interviewing, hiring, orienting new team members (staff & temp), staffing, performance management and development of staff. Counsel and disciplines employees, when necessary, in accordance with department and/or organizational policies. Maintains staff schedules, timecards, and payroll with fiscal responsibility.
13.Prepares monthly analytics reports, dashboards information, and other statistics along with assisting in strategic planning
14.Facilitate a positive culture that exemplifies growth-minded practices, leadership, and industry-best practices

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Diag Srvcs-US

Work Type: Per Diem/PRN/As Needed (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 8 Hr (8:00 AM - 4:30 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $45.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under the direction of the Medical Imaging Cardiology Mgr and with limited supervision, coordinates and performs all vascular imaging studies, contributing to the efficient operation of the department and promoting the philosophy, to ensure the quality of patient care. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. This role

Other information:
Required Job Qualifications:
• Must be registered by the ARDMS
• Current CPR
• 1 to 3 years’ experience.
• Ability to deal efficiently and courteously with all hospital personnel and patients.
• Verbal and written skills necessary to facilitate communication with a variety of personnel.
• Ability to maintain confidential information.
• All employees who were part of Rush Oak Park on or before January 1, 2010, are considered grandfathered in terms of education, experience, and certification. and therefore, are competent to perform their duties and responsibilities.
Physical Demands:
• Ability to stand for 75% of the work day
• Ability to do repetitive hand motion for scanning 80% of the work day.
• Have the body mechanics to safely assist patients on and off of the scan table .

Responsibilities:
• Receives and reviews requests for vascular studies.
• Accepts patients and assesses their condition to determine proper handling and special requirements.
• Explains and prepares the patient for all vascular procedures.
• Ensures delivery of quality vascular ultrasound studies including, but limited to: Visceral vascular exams, Peripheral vascular testing, upper/lower arterial, upper/lower venous, and mapping
• Takes representative anatomical images, recognizes normal versus abnormal anatomy, and exhibits knowledge of various pathological processes.
• Demonstrates the ability to cope with and manage change.
• Maintains equipment and ensures proper working condition. Reports malfunctions and necessary repairs to supervisory personnel.
• Performs computer skills and shows working knowledge of patient orders, status changes patient charges and profiles.
• Marks images for proper definition and explanation.
• Possesses and utilizes proper aseptic technique and isolation procedures when appropriate.
• Demonstrates the ability to organize patient care and set priorities by providing critical care first and by implementing the physician’s orders.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: Infection Prevention & Control

Work Type: Full Time 

Work Schedule: 8 Hr (7:00 AM - 3:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).

Pay Range: $43.55 - $61.05 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary:
The Infection Preventionist is responsible for activities related to infection prevention, surveillance and control throughout the Rush University Medical Center (RUMC). The Infection Preventionist coordinates investigations of patient, staff or visitor infections and/or suspected exposures and reports to appropriate internal personnel or departments and external agencies. Collaborates with the Director, Infection Prevention and control and the Hospital Epidemiologist to reduce the risk of healthcare associated infection and ensure the safety and health of all personnel. The Infection Preventionist participates in the conduct of research. The Infection Preventionist exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• Bachelor’s degree.
• Able to analyze data and prepare concise reports using software such as Microsoft office or other statistics program.
• Demonstrates the ability to work in complex clinical or administrative systems or programs.
• Excellent communication skills; interacts effectively with others even in difficult situations.
• Skilled in making presentations with PowerPoint or other presentation software.
• Project management skills.
Preferred Job Qualifications:
• Experience in Infection Control.
• Certification or eligible for certification in Infection Control.
Physical Demands:
• Able to move throughout the Medical Center and ambulatory care sites.
• Able to lift or carry objects up to 25lbs.
• Use a keyboard to enter or retrieve data.
• Closely examine specimen or images.

Responsibilities:
1.Carries out the RUMC program to prevent infections in the hospital, ambulatory care sites, university, and research laboratories.
2.Implements the annual Infection Prevention and Control program and plan which includes prioritized risks, goals and review of activities.
3.Contributes to the annual review of the Infection Control and Prevention program.
4.Reviews policies and procedures from the perspective of infection prevention and control.
5.Implements infection prevention and control measures recommended by the Infection Prevention and Control Committee (IPCC), Health Alert Network (HAN) and the department of health.
6.Participates in the assessment of new products or equipment for potential risk of spreading infection prior to purchase.
7.Participates in programs to vaccinate or medicate medical center and university staff against influenza or other communicable disease (HDVRT).
8.Acts as a consultant to address cleaning, disinfection and sterilization practices.
9.Conducts infection surveillance activities throughout the medical center.
10.Implements a priority-directed methodology for surveillance.
11.Inspects patient care environments to detect possible infection hazards.
12.Evaluates compliance with medical center infection control policies.
13.Communicates with employee health staff to monitor and treat personnel for actual or potential exposure.
14.Evaluates new construction or renovation projects and communicates strategies to minimize dust contamination and identifies design decisions that may increase risk of infection.
15.Represents Infection Prevention and Control on task forces and committees.
16.Investigates and takes action to minimize potential outbreaks of infectious diseases.
17.Investigates clusters of infections, documents the infection, and determines if cluster is beyond an acceptable level.
18.Develops reduction strategy, assists with implementation and reports findings/outcomes.
19.Analyzes data on epidemiologically significant organisms and nosocomial infections.
20.Participates in special studies under the direction of the IPCC or the Director, Infection Prevention and Control.
21.Advises clinical staff on the appropriate utilization of isolation.
22.Responds to and identifies emerging pathogens and threats in concert with the Hospital Epidemiologist and Section of Infectious Diseases.
23.Collaborates with Employee and Corporate Health Services (ECHS) to develop and implement strategies that reduce the risk of infectious disease transmission to healthcare providers.
24.Investigates infections, as necessary, in employees, university staff and student populations.
25.Contributes data to reports on infections and surveillance activities to departments, medical center quality committees, public health agencies and centers for disease control.
26.Enters data into the National Healthcare Safety Network (NHSN) and verifies data prior to submission to NHSN.
27.Extracts preliminary and/or final reports.
28.Prepares reports on infection prevention and control activities for the IPCC.
29.Supports the IPCC as a member and subject matter expert.
30.Participates in response to Infectious Disease emergencies at the medical center or in the community.
31.Participates in the planning and development of infectious disease related emergency response plans.
32.Represents Infection Prevention and Control in emergency response.
33.Participates in the post-event evaluation of the event or drill.
34.Teaches educational programs for volunteers, staff, faculty, and students on infection prevention and management.
35.Supports annual organizational initiatives as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Patient Registration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent.
•0-1 year of experience
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
•Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
•Working knowledge of medical terminology and anatomy and physiology is preferable.

Responsibilities:
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
13.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Patient Registration

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 2

Work Schedule: 4 Hr (6:00:00 PM - 10:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent.
•0-1 year of experience
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
•Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
•Working knowledge of medical terminology and anatomy and physiology is preferable.

Responsibilities:
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
13.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:30:00 AM - 6:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 4 Hr (10:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: SBO Enterprise Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Responsible for daily payment posting and reconciliation to ensure accurate accounts receivable. The Cash Posting Financial Services Rep I is responsible for reviewing and processing all forms of payments to patient accounts (governmental and non-governmental) in a timely and accurate manner. This position investigates, evaluates and applies all incoming Self-Pay, Governmental, Blue Cross and Commercial payments into our patient accounting system. In this position it is necessary to observe insurance and patient payment trends and reports specific to their supervisor or manager. Actively supports new ideas and technologies that produce a competitive advantage. Must meet all productivity and quality measures along with carrying on a total accurate reconciling and balancing of all forms of payments posted daily. This position will exemplify the Rush mission, vision and values and will act in accordance with Rush policies and procedures Principal Duties and Responsibilities: Principal Duties and Responsibilities: SBO (Single Billing Office = Professional and Hospital Billing Cash Posting).

Other information:
Job Requirements:
•High school diploma or equivalent is necessary.
•College coursework in accounting, finance or office technologies preferred.
•Two years of revenue cycle experience with focus on cash posting applications, or four years in an administrative support role or the equivalent combination of education, training, and experience where the required knowledge, skills and abilities have been acquired.
Preferred Experience:
•Knowledge of EPIC application is preferred.
•Knowledge of revenue cycle fundamentals is required.
•Must be proficient in Microsoft Excel and Word applications.
•Strong organizational and team building skills.
•Analytical and mathematical skills
•Multi-tasking ability preferred with strong time management skills.
•Demonstrate resourcefulness while performing day to day job duties along with being able to adapt to changing situations with ease and speed.
•Familiarity with payer 835/ERA file downloading and overall file transfer protocols.
Competencies
•Must be able to observe insurance and patient payment trends and report specifics to manager.
•Ability to reconcile payments to a control total and correct variances.
•Must be able to work independently with a high degree of accuracy.

Responsibilities:
1.Accurately post insurance and patient payments received by mail and lockbox. This would include but is not limited to assigning batches to users via banking application, sorting received mail, agency checks, and separating zero paid EOB’s and rejections. User must ensure that batches created in EPIC have accuracy focused on deposit date, appropriate payment code, payer, allowed amounts and remit codes when applicable. Ensure that all cash activity is properly entered into daily Cash Report for distribution to the Cashiers Office.
2.Ensure all commercial electronic 835 remittance files sent by our HB or PB clearinghouses are delivered to our internal RUSH FTP server for processing. Users must also work on ensuring all the necessary reconciliation & balancing is intact for all incoming remittance checks tied to each 835 payer file. Using the current RUSH approved banking applications is significant for this task. The E-remit process also entails managing other payers such as Medicare, BCBS, IL Medicaid along with all necessary reconciliation & balancing practices. Daily use of EPIC remittance application such as Create/Load Runs, Process Runs, Accept, and reconcile all daily electronic remittances files with the correct deposit dates and all necessary corrections as needed.
3.Research unmatched payments and reduce the clearing accounts to ensure payments are transferred to the correct HAR or entity resulting in a reduction of the A/R in a timely manner. Identify payments intended for other entities such as RUMG, RUMC, ROPH, ROPPG or other private physicians. Ensure accurate application of payments to designated clearing accounts is needed. Reprocess insurance payments that may need to be redistributed to the correct destination.
4.Produce Enterprise & PB/HB Payment Posting reports as needed for processed batches both for lockbox posting, On-Base or other assigned posting task. Update the following daily reports such as: Lockbox Daily reports, Checks and Payment Tech report, Lockbox Totals Only reports. Administer all other non-EPIC related applications such as multiple banking vendor financial applications in addition to EDI, ACH and ERA clearinghouses and websites.
5.Track lost or misdirected payments by making phone calls to insurance payers, internal RUSH departments or patients. This daily function will also involve investigation and resolution with General Accounting or with other Revenue Cycle departments
6.Auditing work to determine if payments are being applied accurately and corresponding remittance actions and GL transactions are correct.
7.Other related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Revenue Cycle Enterprise Svcs

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $24.91 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Rush is seeking a motivated and detail-oriented Financial Services Representative I to support our revenue cycle operations by managing open receivable accounts across all payers. In this role, you’ll play a key part in securing reimbursement by resolving payer denials related to coordination of benefits, eligibility, and requests for additional information. 

You’ll collaborate with internal teams and external payers to reduce outstanding receivables while maintaining a strong focus on accuracy, productivity, and quality. This position is ideal for someone who enjoys problem-solving, working with data, and contributing to continuous improvement in a fast-paced, mission-driven healthcare environment. 

If you’re passionate about delivering results, value collaboration, and want to grow your career within a respected academic medical center, we encourage you to apply. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Actively manage account balances to ensure that we are compliant with Federal and State regulatory requirements and evaluate each account to ensure that each account balance is processed correctly.
• Follow up of claims to the appropriate payer for reimbursement: Work directly with various departments to insure the charges are properly credited and / or debited.
• Develop, manage, and maintain various electronic documents used to manage these projects.
• Develop and report status of the project weekly.
• Eagerly accept challenging assignments.
• Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
• Communicate constructively with patients and other Rush departments to achieve mutually positive business and service outcomes.
• Monitor the CMS, National Governmental Services (NGS), Illinois Healthcare and Family Services (HFS), website for any updates to ensure that our accounts are compliant with Federal and State requirements.
• Work within your team to insure the team has all related job responsibilities.
• Develop, implement, & monitor system enhancements.
• Develop and communicate constructive feedback / issue solutions for problems as discovered.

Required Job Qualifications:

• High School diploma or GED equivalent
• 1 year of experience.
• Two years of experience in health care or hospital billing with an understanding of coverage eligibility requirements for Medicare.
• Able to enter and retrieve data within FSS0/ASF
• Familiar with Nebo's eCare billing editors such as Classic and CMS.
• Strong familiarity with medical terminology and patient financial matters.
• Specific knowledge of Microsoft Office in order to design, implements, tracks, and maintain moderately complex statistical information.
• Strong analytical skills including statistical, mathematical, and organization abilities necessary for accurate reporting to payers and management.
• Strong interpersonal skills are required for communication of finance-related issues to management and ancillary departments.
• Sound understanding of billing processes and eligibility requirements of private and governmental payers.
• Able to work independently.
• Good time management skills and possess the ability to multi-task.
• Good oral and written communication skills in order to work effectively with a diverse number of internal and external contacts.
• Previous experience in a hospital setting, familiarity with medical terminology and patient fiscal matters.

Preferred Job Qualifications:

• Prior experience using Epic for Hospital Billing.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Psychiatry-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $30.53 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

The Psychometrician will conduct comprehensive psychological and developmental assessments for individuals with autism spectrum disorder (ASD) and other neurodevelopmental disorders (NDD) across the lifespan. The ideal candidate will have experience administering and scoring developmental, cognitive, and language assessments and be comfortable working with individuals across a range of ages and developmental abilities. Training and experience with the Autism Diagnostic Observation Schedule, Second Edition (ADOS-2) is highly preferred. Bilingual (Spanish/English) candidates are encouraged to apply, although bilingual proficiency is not required.

Summary:

The Psychometrician will administer, score, and document standardized psychological and neuropsychological assessments to patients of diverse clinical populations, including neurodevelopmental, neurological, medical, behavioral, and mental health conditions, under the supervision of licensed psychologists and will attend to the administrative needs of the service. This role works collaboratively with licensed providers, researchers, and interdisciplinary teams across assigned programs. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:

•Bachelor’s degree.
•Experience administering and scoring standardized psychological and/or neuropsychological assessments across diverse patient populations, as directed by test manuals.
•Strong interpersonal as well as verbal and written communication skills.
•Excellent attention to detail and organizational skills.
•Proficient in Microsoft Office: Excel, PowerPoint, Word, Outlook.
•Ability to effectively interact with diverse populations, including persons who may have cognitive and/or behavioral problems.
Preferred Qualifications:

•Experience with REDCap and SPSS would be desirable

Responsibilities:

1. Conduct brief intakes with patients seeking a neuropsychological evaluation.
2.Enter outpatients into the neuropsychology clinic schedule as well as in EPIC.
3.Contact insurance companies to obtain benefits as well as initiate any necessary pre-authorizations.
4.If needed, assist in claims adjustment procedures.
5.Administer one-on-one neuropsychological test batteries to patients, score protocols, and report test scores to supervising psychologists.
6.Administer and score standardized psychological, developmental, and behavioral assessments for diverse patient populations, which may include individuals with a wide range of neurologic, medical, neurodevelopmental (e.g., autism spectrum disorder), and psychiatric conditions.
7.Draft test results and evaluation report for supervising psychologists as needed.
8.Assist in the training of interns, postdoctoral fellows, staff, and/or volunteers.
9.Perform regular quality assurance checks of trainees and/or research staff regarding test scoring and provide the necessary feedback to both students and supervisors.
10.Maintain supply of test forms, order any necessary forms or tests, and oversee maintenance and functionality of testing equipment.
11.Perform other job-related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Research Affairs-ResAdm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

This position works under the general direction of the Office of Research Affairs (ORA), providing clinical research coordination and operational support through the ORA Research Core in partnership with multiple clinical departments and divisions. The CRC works collaboratively with departmental leadership, Principal Investigators (PIs), study personnel, and sponsoring agents to ensure research is conducted in accordance with Good Clinical Practice (GCP), applicable regulations, and institutional policies. The CRC independently coordinates and manages multiple and/or complex clinical research studies, which may include grant-funded, industry-sponsored, and investigator-initiated studies, and performs study-related activities across the clinical research lifecycle. The individual in this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Summary:
The Clinical Research Coordinator II (CRC II) independently coordinates assigned aspects of clinical research studies across a range of disciplines. Responsibilities include participant recruitment and retention, study data management, regulatory documentation submission and maintenance, communication with sponsors and institutional stakeholders, and monitoring of study compliance. The CRC II executes study protocols with increasing independence, identifies and resolves routine operational issues, contributes to process improvements, and may assist in mentoring less experienced staff.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
Education:
•Bachelor’s degree
Experience:
•2+ years of experience coordinating clinical trials
•Independent site management experience
OR
Experience (in lieu of a degree)
•3 years total experience in coordinating clinical trials with increasing complexity
Knowledge, Skills, & Abilities:
•Regulatory Knowledge – Understands Good Clinical Practices (GCP) and proper research documentation.
•Regulatory Compliance – Knows the basic rules and guidelines from NIH and FDA that apply to research.
•Project & Time Management – Can manage timelines, keep track of tasks, and handle several study activities at once.
•Problem-Solving & Judgment – Can figure out solutions when challenges come up and make thoughtful decisions.
•Detail & Organization – Pays close attention to detail and keeps study data and records well organized.
•Participant & Vendor Interaction – Builds trust with participants and communicates respectfully with sponsors and outside partners.
•Communication Skills – Speaks and writes clearly when sharing information with research teams, participants, or external groups.
•Teamwork – Works well with other staff and helps solve problems as part of the team.
•Flexibility – Willing to work evenings or weekends if the study requires it.
•Travel Readiness – Able to travel locally or nearby for study visits, participant support, or training.
Preferred Job Qualifications:
Experience:
•2-5 years’ experience in clinical research conduct, regulatory management, or research administration
Certifications:
•Relevant certification strongly preferred (Certified Clinical Research Professionals (CCRP),
•Certified Clinical Research Associate (CCRA),
•Certified Clinical Research Coordinator (CCRC), OR
•Certified IRB Professional (CIP)

Job Responsibilities:
1.Coordinates all aspects of the study including recruitment, consent, screening, scheduling, tracking, and provides study updates to study participants throughout the conduct of the study.
2.May collect and enter data into study case report forms and/or electronic data capture system and respond to queries in a timely manner.
3.Independently submits or partners with a regulatory coordinator to submit study related documents, study protocols, and study protocol amendments to the IRB per policy and procedure, with increasing autonomy over time to prepare for independent regulatory management responsibilities.
4.Ensures procedural documentation is accurate, complete, and in compliance with institutional, local, state, and federal guidelines and regulations related to clinical research.
5.Verifies and ensures that data is consistent with 100% of source documentation before entry into case report forms and electronic data capture systems to support accuracy, timeliness, and audit readiness.
6.May collect, process, and ship potentially biohazardous specimens.
7.May administer more complex structured tests and questionnaires according to research study protocols, including providing protocol-specific education to participants regarding procedures and expectations. May utilize study-related technology and equipment as part of assessment procedures.
8.Provides ongoing study status updates, responds to questions, and may create summary report(s) for distribution to the PI, Administrator, department stakeholders, Sponsor, and Compliance throughout the conduct of the study.
9.Organizes and participates in auditing and monitoring visits.
10.Monitors participant interactions for protocol deviations, adverse events (AEs), and serious adverse events (SAEs), and reports findings per institutional and regulatory guidelines.
11.Partners with PI(s), sponsor, compliance, clinical staff, and manager to identify and improve more complex processes as it relates to the conduct of the research study.
12.May provide oversight, training, and coaching to less experienced staff.
13.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.