Manager – Advanced Practice Provider

Rush Copley Medical Center Aurora, IL 

Rush Copley Medical Center, in Aurora, Illinois, part of the Rush University System for Health network of hospitals, invites applications for the position of Manager, Advanced Practice Providers.  

The Manager, Advanced Practice Providers (APP) is a licensed Physician Assistant (PA) or Advanced Practice Registered Nurse (APRN) who provides leadership, administrative oversight, and operational management of APPs at Rush Copley Medical Center.  

•This role combines direct patient care with strategic responsibilities in workforce planning, performance management, quality initiatives, and APP professional development. 

• The APP Manager ensures that APPs practice to the top of their license, achieve departmental goals, and deliver safe, high-quality, patient-centered care. 

•The role includes a minimum of 0.3-0.4FTE protected administrative time, dependent on the number of direct reports and additional responsibilities. 

Job Responsibilities:

 •Provides direct oversight, coordination, and management of APPs and other healthcare personnel across multiple sections and departments within the designated department or service line/area, ensuring seamless integration of clinical services. 

•Partners with operational, nursing, and provider leadership to establish, advance, and evaluate clinical and administrative priorities while working collaboratively to deliver state-of-the-art, high-quality, and cost-effective patient care.

 Administrative & Operational Oversight:

•Serves as direct manager for APPs and Lead APPs for Rush Copley Medical Center.

 •Oversees recruitment, onboarding, credentialing, privileging, and orientation of APPs. 

•Directs staffing, scheduling, workforce planning, and clinical deployment. 

•Manages APP performance evaluations (annual and ongoing OPPE/FPPE), competencies, and professional development.

•Develops, maintains, and enforces APP project/programs, policies, procedures, and best practices. t

•Resolves escalated staffing, performance, and grievance issues. 

•Participates in budget development, resource allocation, and fiscal oversight. 

•Attends and contributes to departmental and faculty meetings. Ensures recurring meeting forum for APPs in local area. 

•Develops and monitors departmental goals, productivity standards, and quality/outcome metrics. 

Clinical Practice:

• Provides direct clinical care within scope of practice to maintain competency and role model evidence-based best practices. 

•Completes and documents an accurate history and physical examination of patients. 

•Conducts comprehensive or episodic health assessments and develops patient care plans.

 •Orders and interprets tests, treatments, and therapies within the scope of practice. 

•Prescribes medications, including controlled substances to the extent delegated including non-pharmacologic treatment modalities. 

•Orders, interprets, and performs laboratory and other diagnostic tests and procedures. 

•Provides clear, concise, and accurate information in the electronic medical record. c

•Initiate and perform consultations in accordance with Rush rules and regulations. 

•Make appropriate referrals to other health care professionals and/or agencies. 

Leadership & Strategy

 •Serves as liaison between APPs, physicians, nursing, care management, and administration.

 •Develops and sustains an environment that supports excellence in APP practice and patient care. 

•Facilitates APP engagement, satisfaction, and retention.

 •Participates in strategic planning to align APP workforce contributions with service area and organizational goals.

 •Evaluates and adapts workforce models to optimize patient care delivery.

 •Facilitates leadership development and succession planning. 

•  Continuously evaluates the effectiveness of the APP workforce staffing models. Makes changes as indicated 

Education:

 •Develops, oversees, and promotes continued learning and professional growth among all assigned staff. Attends continuing education offerings and staff development programs, reviews literature, and collaborates with other professionals.

•Coordinates APP student rotations, residency/fellowship opportunities, and academic partnerships. 

•Promotes lifelong learning, certification maintenance, and continuing education among APPs. 

•Encourages research participation and integration of new evidence into practice. 

•Pursues own professional growth to remain current on trends, innovations, and best practices. 

Required Job Qualifications:

Physician Assistant: 

•Current State of Illinois Physician Assistant Licensure required. 

•Current Certification from National Commission on Certification of Physician Assistants (NCCPA) required. 

•Degree from an ARC-PA (or predecessor) accredited PA Program required; Master’s degree preferred. 

•BLS certification required. 

APRN: 

•Current State of Illinois Registered Nurse (RN) and Advanced Practice Registered Nurse (APRN) Licensure required. 

•Current Nurse Practitioner Certification from a national certifying organization required. 

•Master’s or Doctorate degree in nursing required. 

•BLS certification required. 

Experience:

•Minimum seven years of APP clinical experience, with competence in relevant specialty. 

•At least three years of supervisory, leadership or APP Lead experience strongly preferred.

 •Demonstrated success in workforce planning, performance management, and interdisciplinary collaboration. 

•Familiarity with accreditation/regulatory standards (e.g., CMS, Joint Commission, Medical Staff Bylaws). 

Skills/Abilities: 

•Strong interpersonal, communication, and organizational skills.

•Proven ability to mentor, coach, and build high-functioning teams.

 •Clinical judgment and ability to translate strategy into operational workflows.

 •Competence in balancing multiple priorities and managing change in complex environments. 

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, specialty; relevant experience and training; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Additional compensation may include premium pay rates, sign-on bonuses, and relocation allowances. We also offer a comprehensive benefits package. 

Pay Range: $140,000 - $190,000 

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits). 

Join Rush and become part of one of the nation’s best healthcare systems. 

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Academic Computing

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM) Remote 

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $34.61 - $51.57 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position identifies and analyzes user requirements, recommends appropriate applications or modifications, and provides support for all applications and systems identified within the team’s Application Portfolio. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
•Bachelor’s degree in Information Technology, Information Systems, Computer Engineering or related field.
•4 – 7 years of system analysis and/or application support experience.
•An Associate degree and five (5) years of relevant experience will be accepted in lieu of a Bachelor’s.
•Experience with application configuration tools.
•Experience evaluating and interpreting end user information requirements, and to developing appropriate systems and/or applications solutions.
•Experience recording, tracking, corresponding, and documenting resolution of user problems by means of problem reporting database software.
•Ability to develop technical documentation for training, software/hardware use, user procedures, and as-required project deliverables.
•Clear and concise written and verbal communication skills.
•Analytical, multi-tasking and problem-solving skills.

Responsibilities:
Responsibilities:
•Experience with a functional grouping of modules/applications and their inter working relationships with other modules/applications/systems.
•Participates in requirements analysis sessions and able to develop design specifications for reports and application configuration.
•Participates in process workflow sessions and develop workflow maps.
•Investigates user problems and needs, identifies their source, performs troubleshooting and problem solving, and determines possible solutions.
•Analyzes user project proposals to include identifying potential problem areas and recommends optimum approaches for project path.
•Identifies tasks and levels of effort for the implementation of solutions.
•Assist in system unit testing, integration testing and regression testing for enhancements, new functionality and upgrades.
•Reports task activity and status to management.
•Identifies, resolves and escalates project and operational issues.
•Provides information to Education content developers as needed to support training activities.
•Able to provide instruction to end-users.
•Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Obstetrics and Gynecology PBC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.50 - $29.73 per hour

Sign on Bonus: $3,000

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Rush River N. - Clinic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:45:00 AM - 7:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.50 - $29.73 per hour

Sign On Bonus: $3,000

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: N&H Multispecialty

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:30:00 AM - 7:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign on Bonus: $3,000

Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: PB Revenue Integrity

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for overseeing the billing, coding guidelines and entire charge capture process for physicians including research charges for Rush University. This includes reconciliation of all charge tickets, assigning ICD-9, and ICD-10, and CPT codes, correct use of modifier linkage, and ensuring correct coding and billing government guidelines are followed. In addition, this individual will play a pivotal contact role with other Rush Departments and physicians to ensure compliance with Rush billing protocols. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Three years’ experience in radiology coding, medical billing setting with active, practical experience with ICD-9, ICD-10 and CPT coding.
•Experience with the Center for Medicare and Medicaid regulations and 3rd party reimbursement.
•Coding Certification thru AAPC or AHIMA.
•RHIA/RHIT pending eligible.
•Ability to act independently, as necessary in coding, analyzing, reconciling, and updating billing activity.
•Strong communication, organization, critical thinking and problem solving skills.
•Ability to multi-task.
•Conscientious work habits, initiative, and dependability.
Preferred Job Qualifications:
•Associate or Bachelor’s Degree.

•Radiology certification.

Responsibilities:
1. Coordinate outpatient and inpatient physician and/or facility charge capture.
2. Responsible for abstracting and interpreting medical record data to assign appropriate CPT,ICD-9 and ICD-10 codes per CMS guidelines and regulations pertaining to coding and billing.
3. Review physician documentation of evaluation and management coding within a patient's medical record for accuracy and compliance in billing codes.
4. Collect and report missing, incorrect or incomplete charge slips to supervisor and practice administrator and maintain follow-up binder system to facilitate complete charge capture.
5. Correct any claim errors relating to coding on charges entered into the work queues.
6. Responsible for working and resolving coding denials.
7. Provide education to providers and staff regarding proper workflows and correct coding and documentation practices per state and federal regulations.
8. Attend appropriate training sessions and continuing education on current coding practices to stay up to date on physician billing practices.
9. Must maintain necessary CME required by AAPC or AHIMA

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Hematology-Oncology PBC RUMC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 10 Hr (7:30:00 AM - 6:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.50 - $29.73 per hour

Sign on Bonus: $3,000

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit:

Hospital: Rush University Medical Center

Department: CM- CDI

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $40.78 - $70.65 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Clinical Documentation Specialist II (CDS II) demonstrates expert knowledge of documentation principles and is responsible for improving the overall quality and completeness of clinical documentation. The CDS facilitates modifications to clinical documentation through intensive interaction with providers (physicians/APPs), nursing staff, other patient care givers, and Health Information Management (HIM) coding staff to ensure that documentation accurately reflects each patient’s severity of illness and risk of mortality. Participates in the monitoring of quality indicators. In addition, the CDS II ensures accuracy and completeness of clinical information used for measuring and reporting physician and Rush outcomes, and educates all members of the patient care team on an ongoing basis. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•State licensed RN and BSN.
•5 years inpatient coding or clinical nursing experience with medical/surgical care management expertise.
•2 years of clinical documentation improvement audit experience
•Certification in clinical documentation improvement
•Demonstrated critical thinking skills.
•Demonstrates expert knowledge of DRG payer issues, documentation requirements and strategies, as well as policies and procedures.
•Coding knowledge and/or clinical documentation improvement program experience is required.
•Advanced knowledge of inpatient ICD-10-CM and PCS guidelines.
•Knowledge of medical terminology, classifications systems and vocabularies.
•Knowledge of privacy and security regulations, confidentiality, and access and release of information practices.
•Excellent interpersonal communication skills, ability to work independently and collaboratively with all members of the health care team.
•Computer skills and the willingness to learn CDI software is required
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.•Improves the overall quality and completeness of clinical documentation by independently performing initial and continued stay reviews using Rush clinical documentation guidelines.
•Queries and facilitates modifications to clinical documentation to ensure that documentation accurately reflects each patient’s severity of illness and risk of mortality.
•Participates in the monitoring of quality indicators.
•Conducts timely reviews of clinical documents in highly complex cases, evaluating quality measures, consistency, completeness of documents, and accuracy for severity of illness (SOI) and risk of mortality (ROM).
•Provides ongoing communication with coders, auditors, care managers, nurses, and providers to assure that documentation reflects the care and services provided.
•Documents actions in the CDI software (3M 360, Epic CDI, and Iodine) including queries and responses.
•Processes discharges by updating the appropriate CDI software to reflect any changes in status, procedures/treatments, and conferring with physicians to finalize diagnoses.
•Assists HIM in resolving post discharge queries.
•Provides expert clinical expertise, based on specific criteria and/or age specific considerations, as follows: (age appropriate communication skills, safety needs, therapeutic pharmacology, growth and development, psychosocial, assessment and interpretation of age specific data, and diagnosis)
•Providers to ensure quality and continuity of patient care.
•Educates internal customers on clinical documentation opportunities, coding and reimbursement issues, as well as performance improvement methodologies.
•Develops and conducts ongoing clinical documentation improvement education for new staff, including new CDS, care managers, coders, physicians, residents, nursing and allied health professionals.
•Reviews complex clinical issues with the coding staff to assign a working DRG, identifies educational opportunities, and seeks guidance as needed.
•Analyzes inpatient records for appropriateness and compliance with all federal, state, and other regulatory requirements.
•Maintains current knowledge of all issues related to coding, diagnosis, treatment, and reimbursement.
•Serves as an expert resource to all levels of clinical staff and participates in the development of curriculum for in-service trainings and education of professional staff to achieve improved results in clinical documentation and appropriate reimbursement.
•Participates in tracking responses to clinical documentation improvement efforts and trends in compliance. Suggests strategies to address trends.
•Maintains a customer service focus.
•Serves on CDI Task Force and supports project related activities
•Assists in special projects as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: IM Allergy-Immunology-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $32.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Job Summary:
The Clinical Research Coordinator I (CRC I) supports the conduct of clinical research studies across a range of disciplines. Receives direction from principal investigator, supervisor, or other staff involved in research protocol(s). Responsibilities include participant recruitment and interaction, study data collection and entry, maintenance of study and regulatory documentation, sponsor communication, and adherence to study protocols and policies. The CRC I executes defined study tasks with guidance, ensuring operational compliance, accurate data entry, and participant safety. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
Education:
•Bachelor’s degree
Experience:
•0-2 years of experience in a research study or other relevant experience
OR
Experience (in lieu of a degree)
•Two (2) years’ total experience, where 1 year is supporting or coordinating research studies
Knowledge, Skills, & Abilities:
•Time Management – Ability to meet deadlines and manage assigned study tasks.
•Problem-Solving – Ability to troubleshoot routine field issues and use discretion to escalate appropriately when unplanned events arise.
•Attention to Detail – Strong attention to accuracy in data collection and documentation.
•Participant Relations – Ability to build rapport, navigate sensitive topics, and maintain participant confidentiality.
•Communication Skills – Effective verbal and written communication skills with participants and internal study teams.
•Team Collaboration – Ability to collaborate within multi-disciplinary team settings and follow established workflows.
•Flexibility – Availability to work evenings, overnight shifts, or weekends if required by study protocols.
•Travel Readiness – Availability for local travel as necessary.
•Other duties as assigned.
Preferred Job Qualifications:
Experience:
•Two (2) or more years prior experience in clinical research or related field

Job Responsibilities:
1.Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
2.Collects and enters data into study case report forms and/or electronic data capture system and responds to queries in a timely manner.
3.Assists in preparing simple data summaries, reports, or charts to support study documentation and reporting requirements.
4.Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
5.Verifies data against 100% of source documentation for accuracy before entry into case report forms and electronic data capture systems to ensure timeliness and audit readiness.
6.May collect, process and ship potentially biohazardous specimens.
7.Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
8.Provide ongoing study status updates and responds to questions from PI, Administrator, department stakeholders, Sponsor and Compliance throughout the conduct of the study.
9.Maintains study flow by communicating promptly with study participants and coordinating with study team members as directed.
10.Participate in auditing and monitoring visits. Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
11.Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study.
12.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: PBC University Hepatologists

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign on Bonus: $3,000

Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Current CPR certification required upon start date.
Travel required to offsite locations as dictated by business needs.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: HB Commercial Billing-Collect

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position requires a well-organized, detail-oriented individual with the ability to work directly with various payers, senior staff in International Health, Provider Practices/Billing Services, RUMC Finance, Contracting, Finance, EDW and Web/IT Services. The Bundled Pricing Coordinator must be able to work independently on multiple tasks, maintaining the highest level of efficiency, professionalism, and confidentiality. The successful candidate will demonstrate competence in Microsoft office applications, the ability to focus and perform well under pressure, as well as the ability to effectively prioritize and meet deadlines. The position of Bundled Pricing Coordinator is key to ensuring Rush Health is recognized as a competent and professional organization. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures

Other information:
Required Job Qualifications:
• HS Diploma and 2 years experience
• Proficient with Microsoft Office including Word, Excel, and PowerPoint.
• Proper telephone etiquette is essential.
• Excellent verbal and written communication skills.
• Have a high degree of professionalism, strong customer service orientation, good organizational skills and the ability to work independently.
• Strong interpersonal skills with the ability to prioritize, and a team player attitude.
• Able to manage several projects at once.
Preferred Job Qualifications:
• College or Vocational Degree

Responsibilities:
1.Accurately maintain and update the various tracking reports related to any bundled pricing arrangement. This includes investigating for missing information or erroneous information reported by the other users. The reports are to be maintained regularly and available for the specific users.
2.Support bundled pricing meetings, including scheduling meetings with physician practices, organizing meetings and preparing materials, if required. Take and prepare minutes of governance committee meetings, as assigned.
3.Support the participating providers in collecting the appropriate reimbursement for services provided. This includes providing email reminders and claims verification.
4.Administer the applicable schedule for collecting claims data, entering manual claims, verifying claims with providers, and submitting claims bundle to the payer. Follow-up with payer for late payments. Verify payment(s) with RUMC Finance, calculate distribution, and balance all supporting schedules before distributing schedules to RUMC Finance for payment distribution.
5.Ability to interpret contract terminology and apply the specific terms by contract in the calculation of expected payments. Troubleshoot discrepancies/disagreements with payers/providers to best ability and refer case to contracting staff for clarification when unfavorable terms emerge.
6.Provide Rush Health Finance and/or International Health with monthly schedule of settlements including any administrative fees.
7.Maintain corporate files for bundled pricing arrangements including all information/data/email correspondence related to the transaction, settlement schedules, tracking reports, and committee meetings. Maintain file of contracts (copies).
8.Support the department goals and promote a professional work environment and attitude within the department.
9.Establish and maintain excellent working relationships with key staff at Rush, the providers, and the providers billing and administrative staff.
10.Other duties and responsibilities as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Hematology-Oncology PBC RUMC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 10 Hr (7:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign-On Bonus: $3,000

Pay Range: $19.50 - $29.73 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may very depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.