Central Processing Tech Cert PD

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $62.92 - $94.37 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

The Medication Safety Specialist serves as a frontline medication safety resource within Rush's Center for Medication Policy Assessment and Strategy (COMPAS), supporting the Medication Safety Officer (MSO) in advancing the safe use of medications across Rush University System for Health. 

This position focuses on surveillance, review, and analysis of medication events, near misses, and adverse drug reactions; participation in error investigations; and support of safety improvement initiatives at the direction of the Medication Safety Officer, who retains responsibility for programmatic oversight and system-wide safety trending. The specialist collaborates with pharmacy operations, nursing, medical staff, informatics, and Risk Management/Patient Safety to identify system vulnerabilities that contribute to medication errors and drive sustainable safety improvements. Through the application of process improvement methodologies, change management strategies, and technology optimization, the specialist leads initiatives involving high-alert medications, smart infusion pumps, CPOE order sets, clinical decision support, and other medication-use technologies to reduce risk and improve patient outcomes.

The individual must demonstrate strong analytical skills, sound clinical judgment, attention to detail, and excellent written and verbal communication while applying principles of process improvement, change management, and high reliability to advance medication safety and operational excellence. The individual is expected to exemplify the Rush mission, vision, and values.

Responsibilities:

• Collects, reviews, and trends medication event, near-miss, and adverse drug reaction (ADR) data to identify patterns and priority areas for improvement, and reports findings to the appropriate stakeholders and committees.
• Supports and actively participates in apparent cause analysis, root cause analysis (RCA), and failure modes and effects analysis (FMEA) for medication-related events under the direction of the Medication Safety Officer.
• Conducts routine surveillance and audits including but not limited to: high-alert medications, sound-alike/sound-alike drugs (SALAD), and error-prone processes; recommends and helps implement risk-reduction strategies.
• Monitors and helps maintain smart infusion pump drug libraries, CPOE order sets, and clinical decision support alerts for safety and effectiveness in Epic, escalating gaps or concerns to informatics and the Medication Safety Officer.
• Assists with the development, review, and revision standards across the continuum of care (inpatient, ambulatory, specialty, and outpatient pharmacy settings) including but not limited to medication-use policies, procedures, and guidelines to align with ISMP, ASHP, USP (795/797/800), The Joint Commission, and other applicable regulatory and accreditation standards.
• Partners with pharmacy leaders, nursing, medical staff, and Risk Management/Patient Safety on medication safety improvement projects, corrective action plans, and follow-up monitoring.
• Prepares data summaries, dashboards, and presentations on medication safety metrics and trends for pharmacy leadership, the System P&T Committee, and other medication safety-related committees.
• Supports readiness for regulatory and accreditation surveys related to medication management and safety.
• Communicates and educates pharmacy, nursing, and medical staff on medication safety issues, alerts, and lessons learned through newsletters, huddles, organization postings, and other communication channels.
• Serves as an active member of medication safety-related committees and workgroups, providing pharmacy and clinical expertise.
• Serve as a primary and/or secondary preceptor of pharmacy students and residents on medication safety principles and projects, as assigned.
• Evaluates and monitors drug therapy in collaboration with physicians, nurses, and other healthcare professionals to ensure safe and effective patient outcomes, incorporating findings into system-level safety improvement work.
• Stays current on emerging medication safety literature and alerts (e.g., ISMP newsletters) and disseminates relevant information across the system.
• Performs other medication safety, clinical, and operational duties as assigned by the Medication Safety Officer or pharmacy leadership.

Other information:
Required Job Qualifications:

• Bachelor of Science in Pharmacy.
• Illinois Pharmacist License.
• Minimum of four years of Clinical Pharmacy experience OR PGY 1 residency completed within the last seven years, which includes Clinical / Specialty Pharmacy experience.
• Knowledge in intravenous admixture services, intravenous drug therapy and chemotherapy.
• Must be able to work effectively with others to provide safe and effective drug therapy.
• Excellent problem-solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.

Preferred Qualifications

• Completed a Specialty (PGY2) Residency in Medication-Use Safety and Policy, Health-System Pharmacy Administration, or PGY2 in a specialty area, or equivalent combination of education, training, and experience.
• Demonstrated experience in direct patient care (staffing)
• Prior experience in medication safety, quality improvement, or patient safety event review.
• Experience evaluating and improving medication-use systems across inpatient, ambulatory, specialty, and/or infusion pharmacy settings.
• Must be able to work effectively with others to provide safe and effective drug therapy.
• Excellent analytical and problem-solving skills and the ability to work independently and quickly in responding to and resolving a wide range of issues.
• Board of Pharmaceutical Specialties Board Certification (e.g., BCPS) or eligibility (or within one year of hire).
• Certification in Medication Safety (e.g., ASHP/ISMP Medication Safety Certificate, CPPS - Certified Professional in Patient Safety), or willingness to obtain within 12 months of hire.
• Proficiency with Epic, medication safety surveillance/event-reporting systems, and data analysis/visualization tools (e.g., Power BI).
• Active involvement in state and national pharmacy or patient safety professional organizations (e.g., ASHP, ISMP, ICHP).
• Experience maintaining smart infusion pump drug libraries with EHR interoperability.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Family Medicine – Primary Care Physician

Rush Copley Medical Center - Fox Valley

Aurora, IL

Rush Copley Medical Center, in Aurora, Illinois, part of the Rush University System for Health network of hospitals, is seeking a BC/BE Outpatient Family Medicine Physician to join the primary care team at the Fox Valley clinic location.

Due to significant regional growth and development, we are expanding our provider team to meet increasing patient demand. This is an exceptional opportunity to become part of a collaborative team serving a thriving community.

Position Details

• Rush Medical Group Primary Care offers health care for the entire family from acute illness to chronic medical issues. Our family medicine doctors see patients of all ages — from newborns to seniors.
• 100% outpatient role with optional inpatient opportunities (if desired).
• Clinic is open Monday – Friday, 8:00 am – 7:00 pm, Saturday, 9:00 am – 1:00 pm, closed on Sundays.
• Desirable schedule of 36 patient facing hours per week with 1 evening shift until 7pm and 1 Saturday morning per month.
• Call responsibility: Each physician takes call after hours one day per week. Weekend call is shared 1:5.
• The practice provides comprehensive primary care in a supportive environment with established systems and a team of 4.25 Family Medicine physicians.
• This is a full-time position offering a balanced patient schedule of estimated 15-20 patients per day with an even mix of pediatric and adult patients.

Key Responsibilities:

• Provide comprehensive primary care services to patients across the lifespan, from pediatrics through geriatrics
• Diagnose and treat acute and chronic medical conditions
• Collaborate with nursing staff and support team
• Participate in quality improvement initiatives
• Maintain accurate and timely electronic medical records
• Participate in after-hours call rotation to ensure continuity of care for patients
• Contribute to practice growth during our expansion phase

Qualifications:

• 2+ years of experience as a practicing Primary Care Physician
• Medical Degree (MD or DO) from an accredited medical institution
• Board-eligible or certified in Family Medicine 
• Valid IL medical license or ability to obtain licensure
• Excellent communication and interpersonal skills

Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.

Rush Copley Medical Center, located in the Fox Valley area, is a key part of the Rush network, offering state-of-the-art facilities and high-quality care to its community. With its academic affiliation to Rush University, Rush Copley patients benefit from access to the latest medical advancements. The hospital provides comprehensive services, from 24/7 emergency care to advanced cancer treatment, surgical services, and women's health. Rush Copley’s collaborative approach to care ensures that each patient receives compassionate, patient-centered treatment, backed by the latest technologies and medical expertise.

Rush Copley is surrounded by excellent suburbs including Naperville, which ranked number one among the 228 cities rated for the Best Cities to Raise a Family in America and Cities with the Best Public Schools in America by Niche.com.Living in the western suburbs of Chicagooffers a unique blend of suburban tranquility and easy access to the excitement of Chicago. Ideal for families, with excellent schools, abundant parks, and community-focused atmospheres, the affordable cost of living make the western suburbs a desirable option for those seeking a high quality of life near all that Chicago has to offer. With abundant outdoor recreation options and a rich cultural scene, it’s the perfect place to balance work, family, and personal pursuits. The area is well-connected by major highways for easy commuting.

Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.

All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.

Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package. 

Pay Range: $265,000 - $345,000

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page(https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems. Rush offers a dynamic, inclusive workplace committed to diversity and inclusion, where staff thrive in a culture that prioritizes both professional growth and work-life balance. Whether you're advancing your career or looking to make a meaningful impact on the health and well-being of the community, Rush provides the opportunity to be part of a forward-thinking organization dedicated to excellence in care and equity.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Specimen Acquisition

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (4:00AM - 12:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.00 - $23.38 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School graduate.
• National Phlebotomy Association or equivalent certification.
• Good interpersonal and communication skills.
Preferred Job Qualifications:
• Two years of phlebotomy experience in a hospital setting.
Physical Demands:
• Works throughout the Medical Center's patient care areas and laboratories.
• Frequent exposure to potentially infectious diseases and body fluids.
• Work requires bending, standing and walking for the majority of the workday.

Responsibilities:
•Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
•Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
•Responds promptly to pages.
•Volunteers to help others complete work when time permits.
•Reports back to the laboratory for further assignment when assigned work is complete.
•Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
•Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
•Acts as a resource person to others for technical questions.
•Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
•Attends and documents the division's required hours of continuing education.
•Helps train students and new employees. Completes training checklists within established deadlines.
•Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
•Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
•Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
•Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
•Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
•Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
•Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
•Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
•Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
•Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois / Remote

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Enterprise Platforms

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $41.88 - $62.40 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Turn business challenges into smarter solutions at Rush!

Rush is seeking an Automation Business Process Analyst – AI to help improve how work gets done across healthcare operations, research administration, compliance, and University functions. In this role, you’ll partner with stakeholders and technical teams to identify process improvement opportunities, gather requirements, analyze workflows, and help deliver automation and AI-powered solutions that make a meaningful difference.

You’ll bring together business process analysis, automation technologies, data validation, and reporting to support both new initiatives and existing solutions. From developing and maintaining dashboards and operational reports to documenting requirements, evaluating automation opportunities, and exploring emerging AI capabilities, you’ll help turn complex business needs into practical, reliable results.

If you enjoy solving problems, collaborating across teams, improving processes, and using technology to make work more efficient and effective, we invite you to explore this opportunity at Rush!

Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Will gather requirements and understand current business processes for automation candidates
• Lead end to end process analysis initiative ,mapping current state and workiwith Architect to design future state process
• Identifies opportunities for automation use cases and educates the business about viable automation
• Facilitate discovery workshops for automation programs, including managing stakeholders, leading LSS process improvement activities, and supporting automation design
• Assists in and creation of automation design documents to support business decision-making, process streamlining, automation development and performance
• Creates automation business cases to document automation business value and ROI
• Architect agent based solutions tailored to specific business needs and work with automation team to provide end to end solution
• Conduct business stakeholder workshops to identify process challenges and convert them into business case
• Partners with developers, solution architects, vendors and project managers to create timelines, automation development and business validation to leadership
• Assists in the creation of automation roadmap; executes upon automation initiatives and delivery of timelines for themselves and other Analysts as needed
• Ability to communicate with stakeholders clearly, timely and professionally, both in writing and verbally
• Independently problem solve to remove blockers, identify risks, and create mitigation plans, and escalate timely
• High-level knowledge of automation tools, including UiPath capabilities
• Proficiency in UiPath tools, including robot, agent, studio, and orchestrator
• Provide solution designs to clients during new deployments, proof-of-concepts (POCs), and project implementation phases
• Understands and follows through with business requirements during all phases of development
• Communicates effectively within the RUSH organization across all teams.

Required Job Qualifications:

• Bachelor’s degree or 7+ years related IT work experience
• General understanding of Agentic AI and orchestration in healthcare industry
• 5+ years experience with RPA, UiPath or major platforms (i.e. Epic, ServiceNow, Workday, Salesforce etc)
• 5+ years experience documenting requirements and workflows
• Excellent documentation and professional tools experience such as Excel, Word, SharePoint, Teams, etc.
• Excellent communication skills ability to effectively understand and explain new business processes to stakeholders and users
• Ability to coach, mentor, and provide feedback
• Analytical, multi-tasking and problem-solving skills

Preferred Job Qualifications:

• UiPath Certification - UiPath Certified Professional, Automation Business Analyst Professional. If the candidate does not have UiPath experience, they must be certified within the first 6 months. This position will require the maintenance of the certification
• Lean Six Sigma or other Process Improvement methodology experience
• Experience in Agentic AI or any AI platforms such as OpenAI, Microsoft Azure AI, Amazon Bedrock or Hugging Face etc
• General knowledge of SQL and Databases
• Deep understanding of RPA specifically UiPath development methodologies

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Specimen Acquisition

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (4:00AM - 12:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.00 - $23.38 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School graduate.
• National Phlebotomy Association or equivalent certification.
• Good interpersonal and communication skills.
Preferred Job Qualifications:
• Two years of phlebotomy experience in a hospital setting.
Physical Demands:
• Works throughout the Medical Center's patient care areas and laboratories.
• Frequent exposure to potentially infectious diseases and body fluids.
• Work requires bending, standing and walking for the majority of the workday.

Responsibilities:
•Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
•Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
•Responds promptly to pages.
•Volunteers to help others complete work when time permits.
•Reports back to the laboratory for further assignment when assigned work is complete.
•Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
•Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
•Acts as a resource person to others for technical questions.
•Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
•Attends and documents the division's required hours of continuing education.
•Helps train students and new employees. Completes training checklists within established deadlines.
•Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
•Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
•Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
•Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
•Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
•Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
•Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
•Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
•Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
•Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Digital & Information Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $69.41 - $103.42 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

As a key member of the Information Security leadership team, you will lead several high-impact cybersecurity functions, including Cybersecurity Education & Awareness, Security Program Management, Vendor Management, and the Business Information Security Officer (BISO) program. You will drive enterprise-wide initiatives that strengthen security culture, reduce organizational risk, and ensure cybersecurity remains aligned with the strategic goals of the health system. Working closely with executive leadership, operational teams, and business stakeholders, you will influence how cybersecurity is understood, adopted, and embedded throughout the organization. 

This role offers a unique opportunity to lead transformational cybersecurity programs that impact thousands of users across the Rush system. From developing innovative security awareness strategies and measuring behavioral change to guiding cybersecurity investments, vendor partnerships, and enterprise risk initiatives, you will help advance a mature, forward-thinking cybersecurity program while serving as a visible ambassador for Information Security both internally and within the broader industry. 

The ideal candidate is a collaborative and influential cybersecurity leader with deep expertise in information security, governance, risk management, program leadership, and stakeholder engagement. If you are passionate about building security-conscious cultures, driving strategic initiatives, and making a meaningful impact in healthcare, we invite you to join Rush and help strengthen the security and resilience of an organization dedicated to transforming health care. 

Responsibilities:
Cybersecurity Education and Awareness

• Develop and implement a strategy, goals, and objectives for the cybersecurity training, education, and awareness program. This program addresses current and emerging technologies and risks affecting all RUSH employees, students, faculty, and contingent workers.
• Identifies the human and cultural behaviors Rush needs to change to mitigate the top cybersecurity risks to our organization.
• Manages the team responsible for tailoring information security training, education, and awareness programs to reduce institutional risk related to lack of training that includes applicable compliance objectives (e.g., HIPAA, FERPA, PCI).
• Ensure that RUSH’s information security awareness program communicates RUSH’s security policies and requirements through a central repository available to RUSH stakeholders.
• Develop and track metrics framework (including KPIs/KRIs) that effectively measures employee engagement, behaviors, and impact. This framework should show progress towards effectively changing employee behaviors to act more securely, thus reducing risk to RUSH.
• Establishes and manages relationships with external vendors and agency partners as needed to establish quotes, production schedules, delivery, and implementation of cyber education and awareness materials.
• Oversees the corporate phishing program, including maintaining the IT systems, tools, and technology needed to run a phishing campaign successfully.
• Provide guidance and oversight for cybersecurity communication memos, emails, user guides, etc.
• Establishes strong relationships with RUSH Marketing and Communication, collaborates on important cybersecurity initiatives, and disseminates awareness materials.
• Accountable for coordinating systemwide, departmental, and team events, including lunch and learns, all-hands meetings, holiday parties, etc.
• Attends RUSH system-wide presentations, workshops, and trainings to best represent the Information Security Department and its key initiatives that protect RUSH stakeholders.

Cybersecurity Programming, Vendor, and Budget Management

• Acts as a thought leader in the development and implementation of Cyber initiatives, programs, and projects to efficiently and effectively address the changing needs of Rush Cyber landscape and its stakeholders.
• Oversees Cybersecurity program management functions, including vendor management and cybersecurity budget tracking processes.
• Manages the team responsible for maintaining the cybersecurity program roadmap, ensuring that all cybersecurity projects and initiatives are appropriately tracked and mapped to key cybersecurity value drivers.
• Coordinate cybersecurity vendor management activities, including vendor evaluations, vendor selection, vendor negotiations, contract lifecycle management, and renewal or termination notices.
• Oversees process for actively capturing and reporting on all cybersecurity contracts, purchase orders, and invoices, including developing regular reports to cybersecurity senior leadership to advise on the status of Operational and Capital budgets and expenses.
• Coordinates with cross-functional leadership to plan for and document the annual cybersecurity operating and capital budgets and ensures they align with the cybersecurity program strategy and roadmap.
• Determines key performance indicators for cost savings, cost avoidance, vendor and contract lifecycles, etc., and measures performance against these metrics.
• Measures continuous improvement opportunities to mature current processes and optimize organizational procedures for efficiency and productivity.

Deputy BISO

• Manages a team of BISO Leads responsible for serving as liaisons for Information Security regarding IT security risk, IT compliance, adopting security policy/stands/processes, project updates, proposals, and planning
• Guides BISO Leads in easing communications and uniting people across the Department and organization to advance cybersecurity initiatives.
• Develop and build relationships with all departments for increased efficiency and responsiveness of existing cybersecurity operations and help define new cyber operational strategies.
• Responsible for developing presentations for the Audit Committee Board and other executive leadership updates as requested by the CISO, BISO, and information security leadership.
• Provides guidance and input to CISO, BISO, and information security leadership regarding developing and implementing information security programs and initiatives to ensure the perspectives and impact on our key stakeholders are understood and addressed.
• Identifying and helping solve core problems or opportunities within cybersecurity and business processes.
• Assist cybersecurity leadership in developing presentation materials and content for industry conferences. Presents at industry conferences on behalf of the Rush Information Security Department.

Required Job Qualifications:

• Bachelor’s degree in computer science or related field.
• CISM or other applicable certification (e.g., CISSP).
• 12+ years of relevant computer systems experience focusing on Information Security, project management, and/or cybersecurity education and awareness.
• 5+ years of experience in managing cross-functional teams and project management for successful delivery of projects.
• 5+ years of experience in vendor management.
• 5+ years of experience in information security GRC, DR, or education and awareness activities.
• Must have excellent teamwork and interpersonal skills to effectively communicate with all levels of hospital personnel, vendors, and IT personnel.
• Must possess the ability to deliver clear, concise communications and presentations. Must be able to train others quickly and thoroughly on key cybersecurity concepts.
• Excellent organizational and leadership skills.
• Excellent problem-solving and analytical skills.
• Experience organizing and directing teams and departments outside your sphere of influence.
• Experience in planning and leading strategic initiatives.
• Ability to lead and handle multiple projects in a fast-paced environment.
• Experience as a technology security leader building and executing world-class security strategies.
• Experience building effective internal and external relationships and interacting effectively with individuals at all levels.
• Experience influencing and collaborating to get work done through others.

Preferred Job Qualifications:

• Consulting experience, with a focus on operations management
• Nimble business mind, focused on developing creative solutions
• Strong project-reporting skills, with a focus on interdepartmental communications

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.