Physician - Family Medicine - Chicago Suburbs (Fox Valley)

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Specimen Acquisition

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (4:00AM - 12:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.00 - $23.38 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School graduate.
• National Phlebotomy Association or equivalent certification.
• Good interpersonal and communication skills.
Preferred Job Qualifications:
• Two years of phlebotomy experience in a hospital setting.
Physical Demands:
• Works throughout the Medical Center's patient care areas and laboratories.
• Frequent exposure to potentially infectious diseases and body fluids.
• Work requires bending, standing and walking for the majority of the workday.

Responsibilities:
•Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
•Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
•Responds promptly to pages.
•Volunteers to help others complete work when time permits.
•Reports back to the laboratory for further assignment when assigned work is complete.
•Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
•Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
•Acts as a resource person to others for technical questions.
•Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
•Attends and documents the division's required hours of continuing education.
•Helps train students and new employees. Completes training checklists within established deadlines.
•Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
•Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
•Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
•Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
•Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
•Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
•Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
•Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
•Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
•Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois / Remote

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Enterprise Platforms

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $41.88 - $62.40 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Turn business challenges into smarter solutions at Rush!

Rush is seeking an Automation Business Process Analyst – AI to help improve how work gets done across healthcare operations, research administration, compliance, and University functions. In this role, you’ll partner with stakeholders and technical teams to identify process improvement opportunities, gather requirements, analyze workflows, and help deliver automation and AI-powered solutions that make a meaningful difference.

You’ll bring together business process analysis, automation technologies, data validation, and reporting to support both new initiatives and existing solutions. From developing and maintaining dashboards and operational reports to documenting requirements, evaluating automation opportunities, and exploring emerging AI capabilities, you’ll help turn complex business needs into practical, reliable results.

If you enjoy solving problems, collaborating across teams, improving processes, and using technology to make work more efficient and effective, we invite you to explore this opportunity at Rush!

Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Will gather requirements and understand current business processes for automation candidates
• Lead end to end process analysis initiative ,mapping current state and workiwith Architect to design future state process
• Identifies opportunities for automation use cases and educates the business about viable automation
• Facilitate discovery workshops for automation programs, including managing stakeholders, leading LSS process improvement activities, and supporting automation design
• Assists in and creation of automation design documents to support business decision-making, process streamlining, automation development and performance
• Creates automation business cases to document automation business value and ROI
• Architect agent based solutions tailored to specific business needs and work with automation team to provide end to end solution
• Conduct business stakeholder workshops to identify process challenges and convert them into business case
• Partners with developers, solution architects, vendors and project managers to create timelines, automation development and business validation to leadership
• Assists in the creation of automation roadmap; executes upon automation initiatives and delivery of timelines for themselves and other Analysts as needed
• Ability to communicate with stakeholders clearly, timely and professionally, both in writing and verbally
• Independently problem solve to remove blockers, identify risks, and create mitigation plans, and escalate timely
• High-level knowledge of automation tools, including UiPath capabilities
• Proficiency in UiPath tools, including robot, agent, studio, and orchestrator
• Provide solution designs to clients during new deployments, proof-of-concepts (POCs), and project implementation phases
• Understands and follows through with business requirements during all phases of development
• Communicates effectively within the RUSH organization across all teams.

Required Job Qualifications:

• Bachelor’s degree or 7+ years related IT work experience
• General understanding of Agentic AI and orchestration in healthcare industry
• 5+ years experience with RPA, UiPath or major platforms (i.e. Epic, ServiceNow, Workday, Salesforce etc)
• 5+ years experience documenting requirements and workflows
• Excellent documentation and professional tools experience such as Excel, Word, SharePoint, Teams, etc.
• Excellent communication skills ability to effectively understand and explain new business processes to stakeholders and users
• Ability to coach, mentor, and provide feedback
• Analytical, multi-tasking and problem-solving skills

Preferred Job Qualifications:

• UiPath Certification - UiPath Certified Professional, Automation Business Analyst Professional. If the candidate does not have UiPath experience, they must be certified within the first 6 months. This position will require the maintenance of the certification
• Lean Six Sigma or other Process Improvement methodology experience
• Experience in Agentic AI or any AI platforms such as OpenAI, Microsoft Azure AI, Amazon Bedrock or Hugging Face etc
• General knowledge of SQL and Databases
• Deep understanding of RPA specifically UiPath development methodologies

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Specimen Acquisition

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (4:00AM - 12:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.00 - $23.38 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School graduate.
• National Phlebotomy Association or equivalent certification.
• Good interpersonal and communication skills.
Preferred Job Qualifications:
• Two years of phlebotomy experience in a hospital setting.
Physical Demands:
• Works throughout the Medical Center's patient care areas and laboratories.
• Frequent exposure to potentially infectious diseases and body fluids.
• Work requires bending, standing and walking for the majority of the workday.

Responsibilities:
•Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
•Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
•Responds promptly to pages.
•Volunteers to help others complete work when time permits.
•Reports back to the laboratory for further assignment when assigned work is complete.
•Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
•Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
•Acts as a resource person to others for technical questions.
•Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
•Attends and documents the division's required hours of continuing education.
•Helps train students and new employees. Completes training checklists within established deadlines.
•Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
•Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
•Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
•Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
•Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
•Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
•Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
•Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
•Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
•Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Digital & Information Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $69.41 - $103.42 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

As a key member of the Information Security leadership team, you will lead several high-impact cybersecurity functions, including Cybersecurity Education & Awareness, Security Program Management, Vendor Management, and the Business Information Security Officer (BISO) program. You will drive enterprise-wide initiatives that strengthen security culture, reduce organizational risk, and ensure cybersecurity remains aligned with the strategic goals of the health system. Working closely with executive leadership, operational teams, and business stakeholders, you will influence how cybersecurity is understood, adopted, and embedded throughout the organization. 

This role offers a unique opportunity to lead transformational cybersecurity programs that impact thousands of users across the Rush system. From developing innovative security awareness strategies and measuring behavioral change to guiding cybersecurity investments, vendor partnerships, and enterprise risk initiatives, you will help advance a mature, forward-thinking cybersecurity program while serving as a visible ambassador for Information Security both internally and within the broader industry. 

The ideal candidate is a collaborative and influential cybersecurity leader with deep expertise in information security, governance, risk management, program leadership, and stakeholder engagement. If you are passionate about building security-conscious cultures, driving strategic initiatives, and making a meaningful impact in healthcare, we invite you to join Rush and help strengthen the security and resilience of an organization dedicated to transforming health care. 

Responsibilities:
Cybersecurity Education and Awareness

• Develop and implement a strategy, goals, and objectives for the cybersecurity training, education, and awareness program. This program addresses current and emerging technologies and risks affecting all RUSH employees, students, faculty, and contingent workers.
• Identifies the human and cultural behaviors Rush needs to change to mitigate the top cybersecurity risks to our organization.
• Manages the team responsible for tailoring information security training, education, and awareness programs to reduce institutional risk related to lack of training that includes applicable compliance objectives (e.g., HIPAA, FERPA, PCI).
• Ensure that RUSH’s information security awareness program communicates RUSH’s security policies and requirements through a central repository available to RUSH stakeholders.
• Develop and track metrics framework (including KPIs/KRIs) that effectively measures employee engagement, behaviors, and impact. This framework should show progress towards effectively changing employee behaviors to act more securely, thus reducing risk to RUSH.
• Establishes and manages relationships with external vendors and agency partners as needed to establish quotes, production schedules, delivery, and implementation of cyber education and awareness materials.
• Oversees the corporate phishing program, including maintaining the IT systems, tools, and technology needed to run a phishing campaign successfully.
• Provide guidance and oversight for cybersecurity communication memos, emails, user guides, etc.
• Establishes strong relationships with RUSH Marketing and Communication, collaborates on important cybersecurity initiatives, and disseminates awareness materials.
• Accountable for coordinating systemwide, departmental, and team events, including lunch and learns, all-hands meetings, holiday parties, etc.
• Attends RUSH system-wide presentations, workshops, and trainings to best represent the Information Security Department and its key initiatives that protect RUSH stakeholders.

Cybersecurity Programming, Vendor, and Budget Management

• Acts as a thought leader in the development and implementation of Cyber initiatives, programs, and projects to efficiently and effectively address the changing needs of Rush Cyber landscape and its stakeholders.
• Oversees Cybersecurity program management functions, including vendor management and cybersecurity budget tracking processes.
• Manages the team responsible for maintaining the cybersecurity program roadmap, ensuring that all cybersecurity projects and initiatives are appropriately tracked and mapped to key cybersecurity value drivers.
• Coordinate cybersecurity vendor management activities, including vendor evaluations, vendor selection, vendor negotiations, contract lifecycle management, and renewal or termination notices.
• Oversees process for actively capturing and reporting on all cybersecurity contracts, purchase orders, and invoices, including developing regular reports to cybersecurity senior leadership to advise on the status of Operational and Capital budgets and expenses.
• Coordinates with cross-functional leadership to plan for and document the annual cybersecurity operating and capital budgets and ensures they align with the cybersecurity program strategy and roadmap.
• Determines key performance indicators for cost savings, cost avoidance, vendor and contract lifecycles, etc., and measures performance against these metrics.
• Measures continuous improvement opportunities to mature current processes and optimize organizational procedures for efficiency and productivity.

Deputy BISO

• Manages a team of BISO Leads responsible for serving as liaisons for Information Security regarding IT security risk, IT compliance, adopting security policy/stands/processes, project updates, proposals, and planning
• Guides BISO Leads in easing communications and uniting people across the Department and organization to advance cybersecurity initiatives.
• Develop and build relationships with all departments for increased efficiency and responsiveness of existing cybersecurity operations and help define new cyber operational strategies.
• Responsible for developing presentations for the Audit Committee Board and other executive leadership updates as requested by the CISO, BISO, and information security leadership.
• Provides guidance and input to CISO, BISO, and information security leadership regarding developing and implementing information security programs and initiatives to ensure the perspectives and impact on our key stakeholders are understood and addressed.
• Identifying and helping solve core problems or opportunities within cybersecurity and business processes.
• Assist cybersecurity leadership in developing presentation materials and content for industry conferences. Presents at industry conferences on behalf of the Rush Information Security Department.

Required Job Qualifications:

• Bachelor’s degree in computer science or related field.
• CISM or other applicable certification (e.g., CISSP).
• 12+ years of relevant computer systems experience focusing on Information Security, project management, and/or cybersecurity education and awareness.
• 5+ years of experience in managing cross-functional teams and project management for successful delivery of projects.
• 5+ years of experience in vendor management.
• 5+ years of experience in information security GRC, DR, or education and awareness activities.
• Must have excellent teamwork and interpersonal skills to effectively communicate with all levels of hospital personnel, vendors, and IT personnel.
• Must possess the ability to deliver clear, concise communications and presentations. Must be able to train others quickly and thoroughly on key cybersecurity concepts.
• Excellent organizational and leadership skills.
• Excellent problem-solving and analytical skills.
• Experience organizing and directing teams and departments outside your sphere of influence.
• Experience in planning and leading strategic initiatives.
• Ability to lead and handle multiple projects in a fast-paced environment.
• Experience as a technology security leader building and executing world-class security strategies.
• Experience building effective internal and external relationships and interacting effectively with individuals at all levels.
• Experience influencing and collaborating to get work done through others.

Preferred Job Qualifications:

• Consulting experience, with a focus on operations management
• Nimble business mind, focused on developing creative solutions
• Strong project-reporting skills, with a focus on interdepartmental communications

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Diag Srvcs-US

Work Type: Full Time (Total FTE 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:30 AM - 3:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $52.08 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This role will perform diagnostic sonograms across the spectrum of Abdominal, OB/Gyn, Vascular, MSK and Pediatric imaging according to established standards with certification in one specialty. This role will work to recognize normal and abnormal characteristics of sonograms in a variety of settings. As a Sonographer, understands and integrates into the delivery of patient care in regards to their growth and development process. The position actively supports the Hospital’s and Department’s Continuous Quality Improvement and customer service goals, individually and as an effective team member. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures

Other information:
Required Job Qualifications:
•Completion of didactic coursework from an accredited Sonography Program.
•Completion of 60% of required clinical hours in an accredited Sonography Program.
•Registry or registry eligible for one certification with the American Registry of Diagnostic Medical Sonographers (ARDMS), either Abdominal (AB), Obstetrics and Gynecology (OB/GYN), Vascular (RVT), Musculoskeletal Sonography (MSK) or Pediatrics (PS). If registry eligible, must obtain certification within first 6 months of employment.
•Competent and proficient in Sonography
•Current CPR or Basic Life Support (BLS) Certification – BLS from American Heart Association preferred
•Demonstrates good interpersonal and communication skills and ability to work in a team-oriented environment.
•Working knowledge of the IT systems that support the modality
•Ability to identify and flag abnormalities
Physical Demands:
•Requires full range body motion including handling and lifting patients when necessary. Must be able to move the equipment to perform Diagnostic Sonograms on a portable basis.
•Requires manual and finger dexterity and eye-hand coordination.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
•Provides patient and family focused care that supports a welcoming and supportive environment and a positive patient experience.
•Maintains patient privacy and confidentiality.
•Understands and follows departmental protocols and procedures in the performance of exams and produces work that meets quality standards.
•Ability to identify and flag abnormalities.
•Produces work in an efficient manner that meets departmental productivity standards.
•Maintains the physical work environment in a manner that meets departmental and regulatory requirements.
•Reports supply shortage or equipment failure to section supervisor.
•Follows work and patient schedules.
•Assist physician in the performance of procedures.
•Maintains logs and documentation as per departmental protocol.
•Provides patient history or information necessary for proper interpretation of the procedure
•Participates in the training and development of students assigned to area through clinical affiliations.
•Fills department staffing needs as determined by the management team.
•Required adjusted work schedule, overtime, and evening/weekend hours in order to meet staffing needs as determined by the management team

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Food and Nutrition Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:00:00 AM - 2:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $32.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Supv Food Service – Patient Services ROPH is responsible for adequately training staff to effectively and efficiently manage the daily food service operations for Rush Oak Park Hospital. Meet revenue and expenses targets and coordinating the hospitality service to meet customer satisfaction targets. This role leads patient foodservice staff to ensure patient’s meals and snacks are properly produced and delivered.. Establish and maintain effective working relationships with nurses, dietitians, and other departments to provide a unified approach to patient food service care. The incumbent ensures compliance with all applicable regulatory agencies, monitors department quality targets and corporate and departmental policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Associate Degree in Food Service or five or more years of relevant experience in a leadership capacity
•In foodservice operations (retail, business, healthcare). Serv Safe Food Protection Manager Certification and Allergen Certification required within
Six months of hire
•Two or more years of operations leadership experience working in a fast paced food environment required.
•Ability to communicate (both verbal and written) effectively with clients, customers of clients and support staff.
•Ability to compile and summarize reports required.
•Requires the ability to work with confidential employee, patient and Rush information.
•Knowledge of budgets
•Self-directed, strong interpersonal skills, excellent organizational skills, problem identification and solving, strong communication skills, and conflict resolution.
•or requirements.
Physical Demands:
•Ability to exert 25 pounds of effort to push or pull a cart, ability to lift and carry 40 pounds minimum, stooping, kneeling, reaching, sufficient dexterity to operate kitchen utensils and computer keyboard, able to communicate using a variety of audio-technology, able to see, 25% of time sitting, 75% of time standing or walking.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
•Delivers operational performance by executing on Rush’s and regulatory agencies standards and programs. Continually monitors operations for areas of improvement, completes assessments and necessary action plans to provide optimal meal service and customer service to patients.
•Manages the distribution of patient meal trays, nourishments and nursing unit supplies. Oversees the production, assembly and distribution of trays. Utilizes computerized systems (EPIC and CBORD) to manage data.
•Oversees the tray ordering process ensuring accuracy and proper utilization of ordering system tools.
•Drives satisfaction and maintains client relationships through unit rounding with patients, meeting with unit directors and attending units nursing and dietary huddles. Ensures compliance to food, safety, sanitation, and overall workplace safety standards.
•Responsible for onboarding and training of front line team members to their patient services role in the FNS department.
•Supervises staff on a daily basis .Interviews, recommends participating in the hiring of new team members, onboarding, training, counseling, performance appraisals and disciplinary action for all employees. Approves time and attendance system for payroll.
•Provides input in developing budget; identifying capital needs and achieving budget goals. Manages and controls resources and materials to ensure quality, adequacy of supply and cost control within budgetary guidelines.Utilizes computerized systems (ie.CBORD) to manage data.
•Determines, meets or exceeds customer satisfaction standards. Performs unit quality control measures, identifies problems or deficiencies, develops and implements corrective action plans. Reviews monthly Press Ganey data; compiles reports around patient satisfaction and creates action plans in collaboration with manager.
•Collaborates with FNS leadership team to develop and ensure that department’s annual goals are accomplished. Assists in the development and implementation of new service concepts for the patient care units and completes department projects as assigned.
•Attends and contributes to departmental meetings. Assists in the implementation and maintenance of service standards for aesthetic presentation and safety of food. Conducts supervisor and employee meetings. Works to enhance employee engagement in the unit.
•Serves as a liaison between the nursing staff, Nutrition Services staff and with other departments throughout the Medical Center.
•Provide learning experiences for dietetic interns; acting as a preceptor for internship rotations. Acts as a role model for dietetic interns by demonstrating professionalism.
•Participates in the development and implementation of department programs that support the Mission, Vision, and Values of the Medical Center.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.