Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (5:00:00 AM - 10:30:00 PM)

Incoming technicians will be asked to cycle through positions at the following shift times to start: 

• 11:15 AM-7:45 PM

• 2:00 PM-1030 PM

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician 1 assists licensed pharmacists in the practice of pharmacy performing duties such as preparing, filling, and labeling medications for patients in the Medical Center. As patient care assignments dictate, the technician I is responsive to the explicit need of neonatal, pediatric, adolescent, adult, and geriatric patients. When relevant, appropriate standards of practice and sensitivity to the psychosocial needs of these patient populations are exercised. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
• High school diploma/GED required.
• Currently State of Illinois Pharmacy Technician licensure required.
• Completion of an ACPE/ASHP accredited pharmacy technician training program if licensed on or after January 1, 2024.
• Listed below is the required training program/hours that need to be completed
ACPE/ASHP accredited training
•500 hours of on the job training that covers items 1-6 of Section 17.1 of the PPA
Items 1-6
1.The duties and responsibilities of the technicians and pharmacists.
2.Tasks and technical skills, policies, and procedures.
3.Compounding, packaging, labeling, and storage.
4.Pharmaceutical and medical terminology.
5.Record keeping requirements.
6.The ability to perform and apply arithmetic calculations.
•500 hours of training (work experience and didactic) outlined in section 1330.215 of the rules
• Individual must have PTCB (Pharmacy Technician Certification Board) certification or ability to achieve by second license renewal.
• Ability to effectively follow directions, analyze problems, and interpret analytical data.
• Strong communication skills with an emphasis on customer service skills.
• Accountable for own actions, progress, and development.
• Employees need to be able to work extended hours due to business needs.
• This position may require up to 10% travel.
• Position Type and Expected Hours of Work: This is a full time position. Days and hours of work are Monday through Friday, 7:00 a.m. to 5:00 p.m. Some flexibility in hours is allowed, but the employee must be available during the ""core"" work hours of 8:00 a.m. to 5:00 p.m. and must work 37.5 hours each week to maintain full-time status.
Physical Demands:
• This is largely a sedentary role; however, some filing is required.
• Ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
• This job operates in a professional office setting: This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Responsibilities:
• Active participation in the Pharmacy Department Technician Career Ladder.
• Recognizes and identifies various classifications of medications, medication names, dosage forms, and routes of administration.
• Uses available print and online references as appropriate.
• Understands the pharmacy workflow for first doses, Pyxis refills, cart fill and batches.
• Understands the pharmacy workflow for medication returns and medication disposal.
• Responsible for the accurate interpretation of EPIC pharmacy labels.
• Interpretation and understanding of medical abbreviations.
• Identification and differentiation of different types of medication orders (Scheduled, PRN, Once, STAT, NOW).
• Appropriately labels all medication dosage forms including auxiliary labels for expiration and storage as required.
• Responsible for the accurate and timely filling and delivery of patient-specific medications and Pyxis restocks.
• Ability to troubleshoot Pyxis equipment (i.e.: failed drawers, inventory, outdates).
• Ability to utilize technology in the pharmacy including, but not limited to Carousels, DoseEdge, Pharmacy Ideas, WASP, MILT, and RxVerify as needed for assigned duties.
• Responsible for the preparation of non-sterile compounding and packaging.
• Accurately draws up oral syringes and compound oral suspensions.
• Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
• Responsible for answering phones, assisting caller with missing medication requests, and any other technical duties as assigned.
• Responsible for utilization of Epic for technical requests (i.e.: missing medications, Pyxis out of stock, and responding to in-basket messages).
• Responsible for inventory, storage, and supply maintenance of assigned areas.
• Responsible for exchanging emergency carts and completion of required documentation.
• Responsible for knowing the laws and regulations related to controlled substances.
• Maintains cleanliness of all equipment and work areas.
• Knowledge of departmental and Medical Center safety practices.
• Awareness of departmental quality assurance processes.
• Actively participates in various departmental committees and educational activities as assigned.
• Any and all other duties as assigned.
• Interacts professionally and appropriately with other healthcare professionals and RUMC employees.
• Demonstrates ability to coach/train other technicians and pharmacy students.
• Demonstrates communication, professional knowledge and technical skill, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career Ladder expectations.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit:

Hospital: Rush University Medical Center

Department: Neurosurgery - Office

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Administrative Assistant 2 provides advanced support in managing the operational activities of the Department. The Administrative Assistant uses a pattern of orderly, efficient communication and a high degree of initiative and independent judgment to relieve management of administrative detail. The Administrative Assistant accepts appropriate responsibility and prioritizes multiple assignments and projects in a complex and constantly changing environment. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Three years of progressive experience in an administrative role, preferably in Healthcare.
• Advanced software skills in Microsoft Office, including Excel, Access, and PowerPoint, scheduling/calendar software.
• Excellent communication written and oral skills.
• Ability to analyze data.
• Ability to prioritize multiple initiatives.
• Ability to produce accurate documents and reports.
• Ability to work in complex administrative systems.
• Ability to interact effectively with internal and external customers.
Preferred Job Qualifications:
• Baccalaureate Degree.
Physical Demands:
• Ability to move throughout the Medical Center.
• Ability to lifting or carrying objects 35-40 pounds.

Responsibilities:
1.Meets the administrative needs of department management and staff members.
2.Coordinates department specific programs or meetings as assigned: planning, preparation of materials, implementation and evaluation.
3.Assists management with budgetary issues.
4.Composes business documents as assigned.
5.Designs reports to support operations.
6.Independently creates correspondence such as follow up to meetings, response to employees etc.
7.Plans employee and departmental special events.
8.Writes, edits and formats content of departmental communication.
9.Provides instruction to departmental staff regarding computer applications.
10.Assures appropriate resources are available for staff to be successful in their role.
11.Maintains a calendar for staff availability and schedules.
12.Provides support for select quality and operational committees including recording and distributing minutes.
13.Appropriately follow-ups on action between meetings.
14.Distributes reports, agendas and other materials for programs.
15.Maintains attendance records and prepares reports as necessary for the program.
16.Investigates and resolves invoicing issues as it relates to vendors or fiscal activities and Accounting Units.
17.Creates and maintains expense files for the Accounting Unit activities.
18.Prepares and maintains an electronic file to trend programmatic expenses and contribute to the budget process.
19.Identifies and implements improvements in office efficiencies
20.Initiates and/or reconciles check requests, purchase orders, travel vouchers as indicated for the department cost centers.
21.Independently makes travel arrangements for the management.
22.Prioritizes incoming communication, requests for meeting and escalates appropriate items to management’s attention.
23.Maintains a working knowledge of Rush standard computer applications.
24.Coordinates manager and staff office space, such as telephone changes, movement of equipment, maintenance requests, etc. which support administrative operations.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Financial Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $41.44 - $67.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Manager, Revenue Cycle Payer Relations is responsible for oversight of payer performance. The Manager facilitates a unified and accurate presentation of data and project related work as it pertains to payer performance, payer claim resolution projects, Joint Executive Committee meetings, and the overall payer performance strategy. The Manager is also responsible for facilitating weekly Revenue and Receivable meetings between Revenue Cycle Leadership and Managed Care Contract Managers. Directs the creation and implementation of dashboards, scorecards, reports, and event specific reporting.

Other information:
•Bachelor’s degree in business, finance or related discipline required.
•At least five years of experience required in billing, collections, insurance, technology support, or customer service.
•Must have strong knowledge of revenue cycle business operations.
•Excellent verbal and written communication skills due to direct interaction with senior management.
•Strong time management and organizational skills with the ability to effectively multi-task and meet deadlines.
•Strong problem solving and financial analytical skills.
•High degree of accuracy for analyses and processes.
•Self-motivated.
•Must have a strong customer service focus.
•Ability to plan, coordinate and implement projects.
•Ability to interact professionally with all levels of employees
•Ability to work amongst diverse teams.
•Aptitude for improving professional knowledge and technical skills through development efforts.
•Must have a high level of integrity.
•Ability to observe payment trends, determine root cause of errors, identify possible solutions and suggest changes to workflows as needed.
•Ability to provide colleagues with necessary documentation and pertinent summaries regarding vendor performance, including productivity, quality audit results, expense analysis and cost reduction measures.
Preferred Job Qualifications:
•Professional certification (CPA, HFMA, Epic system or similar) preferred
•At least one year of leadership experience in a multi-facility, integrated health care delivery system or consulting experience
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Serves as liaison between Rush Revenue Cycle, Case Management, Rush Health, and payer executives to drive payer accountability.
•Communicates/Coordinates with Patient Financial Services leadership team for payer issue identification, resolution and appropriate training.
•Facilitates communication and interaction with payers to continually improve and strengthen the relationships between Rush Revenue Cycle and the respective payers.
•Serves as accountability owner for escalation representatives, directing team in day to day work and strategy.
•Drives payer billing issues through the escalation process in an effort to achieve expedient resolution
•Interprets and communicates contract language for adherence within technical build and follow-up processes.
•Stays abreast of payer policies impacting reimbursement. Communicates such to appropriate revenue cycle stakeholders and facilitates internal remediation efforts to mitigate impact.
•Ensures state and federal legislative changes are communicated to the appropriate team members throughout the organization.
•Develops and maintains statistical tracking for all major payers via monthly payer scorecards reconciliation reports, payment denials, claims projects, claim events, and senior leadership payer meetings.
•Responsible for monthly review, validation, and approval of month end accounts receivable reports prior to release to payers.
•Schedules payer meetings including issue resolution meetings, JOC’s, and JEC’s. Prepares agendas and ensures team is prepped for payer meetings. Document notes and outcomes from payer meetings to ensure accountability.
•Facilitates project tracking database for all payer reconciliation reports, payment denials, claim projects events.
•Develops and maintains standard process for account review of payer issues and submits to health plans for resolution. Performs tracking and trending functions.
•Coordinates and manages a standardized claim process with payers which includes staffing, operational requirements, statistical reporting and outcome documentation.
•Facilitates and presents at internal payer opportunities meeting the status of the top payers, to include issues, project summaries, claim event results; provides appropriate supporting documentation.
•Develop, design, and implement a process to produce monthly payer scorecards for all major managed care payers. Provides feedback and statistical analysis to Rush Health regarding contracting methodology, accounts receivable issues and trends; coordinates efforts to develop processes for resolution.
•Seeks to gain needed knowledge for issue advancement and resolution from the AVP for Patient Financial Services, VP of Revenue Cycle, Rush Health leadership, and other Rush leaders as necessary.
•Mentors staff and performs staff evaluations in accordance with Rush policy. Provides developments opportunities to staff.
•Supports strategic planning initiatives and participates in effective execution of planning relevant to functional area(s).
•Monitors functional area performance in connection with these metrics and Revenue Cycle overall performance, proactively identifying opportunities for improvement and communicating these opportunities with appropriate leadership/areas
•Leverage technology to streamline and automate where possible and ensures that automated solutions and applications (Epic and non-Epic) support functional objectives to ensure EBO performance.
•Stays abreast of industry & regulatory changes impacting functional area and Revenue Cycle and identifies potential impact and required changes. Strives to promote best practices within functional area and within revenue cycle.
•Completes special projects for the Revenue Cycle as necessary.
•Performs related duties as required

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Pharmacy

Work Type: Full Time (Total FTE 1. 0)

Shift: Rotating

Work Schedule: 8 Hr (6:00 AM - 11:30 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $16.48 - $25.96 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. The Pharmacy Technician 1 assists pharmacists in the practice of pharmacy performing duties such as preparing, filling and labeling medications for patients in the Hospital. As patient care assignments dictate, the Technician 1 is responsive to the explicit need of all patients. When relevant, appropriate standards of practice and sensitivity to the psychosocial needs of these patient populations. 

Responsibilities
A.Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration.
B.Understand the pharmacy workflow for first doses, automated dispensing cabinet refills, cart fill and batches.
C.Understand the pharmacy workflow for medication returns and medication disposal.
D.Responsible for the accurate interpretation of EPIC pharmacy labels:
E.Responsible for the accurate and timely filling and delivery of patient-specific medications and Automated Dispensing Cabinet (ADC) restocks.
F.Responsible for the preparation of sterile and non-sterile compounding and packaging:
G.Responsible for answering phones, assisting caller with requests and any other technical duties as assigned.
H.Responsible for utilization of Epic for technical requests (i.e.: missing medications, ADCs out of stock, and responding to inbasket messages)
I.Responsible for inventory, storage and supply maintenance of assigned areas.
J.Responsible for exchanging emergency carts and completion of required documentation.
K.Responsible for knowing the laws and regulations related to controlled substances.
L.Maintain cleanliness of all equipment and work areas.
M.Responsible for learning departmental quality assurance processes and hospital safety practices.
N.Actively participates in various departmental committees and educational activities as assigned.
O.Any and all other duties as assigned. 

Required Job Qualifications:
•Must be a high school graduate or equivalent
•Must have applied for State of Illinois Pharmacy Technician license
•Individual must be willing to have completed PTCB (Pharmacy Technician Certification Board) and or EXCPT certification before the next license renewal cycle (State of Illinois requirements) 

Preferred Job Qualifications:
•1 year hospital experience
•1 year retail pharmacy experience
•Currently a pharmacy student
•Graduated from an approved Pharmacy Tech Program
•ACPE IV certification 
•Hazardous drug compounding certification 

Physical Demands:
•Ability to lift/move 30-50 pounds •Ability to stand for long periods of time (4+ hours) between breaks
•Ability to crouch when filling dispensing cabinets and bend or stand on a stool as necessary.
•May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents. 

Competencies:
•Must be able to interpret and understand medical abbreviations.
•Ability to utilize technology in the pharmacy including, but not limited to Office products, Carousels, DoseEdge, WASP, MILT,MPI Pre-packer/labeling system, CII Safe, and RxVerify as needed for assigned duties.
•Recognizes the regulations for repackaging medications for non-sterile compounding and packaging.
•Analyze problems and interpret analytical data.
•Strong oral and written communication skills with an emphasis on customer service skills.
•Ability to perform work accurately with attention to detail within specified time periods.
•Ability to work cooperatively. 

Qualifications
•Ability to handle frequent interruptions and adapt to changes in workload and work schedule.
•Ability to set priorities and solve problems.
•Ability to respond quickly to emergency requests.  

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Pharmacy

Work Type: Full Time (Total FTE 1. 0)

Shift: Rotating

Work Schedule: 8 Hr (6:00 AM - 11:30 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range:$16.48 - $25.96 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. The Pharmacy Technician 1 assists pharmacists in the practice of pharmacy performing duties such as preparing, filling and labeling medications for patients in the Hospital. As patient care assignments dictate, the Technician 1 is responsive to the explicit need of all patients. When relevant, appropriate standards of practice and sensitivity to the psychosocial needs of these patient populations. 

Responsibilities
A.Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration.
B.Understand the pharmacy workflow for first doses, automated dispensing cabinet refills, cart fill and batches.
C.Understand the pharmacy workflow for medication returns and medication disposal.
D.Responsible for the accurate interpretation of EPIC pharmacy labels:
E.Responsible for the accurate and timely filling and delivery of patient-specific medications and Automated Dispensing Cabinet (ADC) restocks.
F.Responsible for the preparation of sterile and non-sterile compounding and packaging:
G.Responsible for answering phones, assisting caller with requests and any other technical duties as assigned.
H.Responsible for utilization of Epic for technical requests (i.e.: missing medications, ADCs out of stock, and responding to inbasket messages)
I.Responsible for inventory, storage and supply maintenance of assigned areas.
J.Responsible for exchanging emergency carts and completion of required documentation.
K.Responsible for knowing the laws and regulations related to controlled substances.
L.Maintain cleanliness of all equipment and work areas.
M.Responsible for learning departmental quality assurance processes and hospital safety practices.
N.Actively participates in various departmental committees and educational activities as assigned.
O.Any and all other duties as assigned. 

Required Job Qualifications:
•Must be a high school graduate or equivalent
•Must have applied for State of Illinois Pharmacy Technician license
•Individual must be willing to have completed PTCB (Pharmacy Technician Certification Board) and or EXCPT certification before the next license renewal cycle (State of Illinois requirements) 

Preferred Job Qualifications:
•1 year hospital experience
•1 year retail pharmacy experience
•Currently a pharmacy student
•Graduated from an approved Pharmacy Tech Program
•ACPE IV certification 
•Hazardous drug compounding certification 

Physical Demands:
•Ability to lift/move 30-50 pounds •Ability to stand for long periods of time (4+ hours) between breaks
•Ability to crouch when filling dispensing cabinets and bend or stand on a stool as necessary.
•May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents. 

Competencies:
•Must be able to interpret and understand medical abbreviations.
•Ability to utilize technology in the pharmacy including, but not limited to Office products, Carousels, DoseEdge, WASP, MILT,MPI Pre-packer/labeling system, CII Safe, and RxVerify as needed for assigned duties.
•Recognizes the regulations for repackaging medications for non-sterile compounding and packaging.
•Analyze problems and interpret analytical data.
•Strong oral and written communication skills with an emphasis on customer service skills.
•Ability to perform work accurately with attention to detail within specified time periods.
•Ability to work cooperatively. 

Qualifications
•Ability to handle frequent interruptions and adapt to changes in workload and work schedule.
•Ability to set priorities and solve problems.
•Ability to respond quickly to emergency requests.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Adult Hlth And Gerontology CON

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $40.00- $50.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Clinical faculty in the Rush University College of Nursing work under the guidance and direction of the course director and the department Associate Chairperson or Chairperson. The educational activities of the clinical faculty member are course-specific. This is an unranked, part-time faculty position. Faculty members function in accordance with the mission, vision and values of Rush University Medical Center and the College of Nursing.

Other information:
Required Job Qualifications:
• A professional nurse with a minimum of a master's degree in nursing from an accredited school of nursing.
• Specialization at the graduate level specific to the clinical area where the clinical faculty member will teach may be required.
• Current RN licensure in the state of Illinois.
• Excellent clinical and communication skills.
Preferred Job Qualifications:
• Teaching experience.

Responsibilities:
1.Directs the learning of students in clinical, classroom, and online courses.
2.Plans student assignments as necessary.
3.Evaluates student performance consistent with the course objectives and evaluation criteria.
4.Attends meetings deemed necessary to facilitate the educational program(s) and course objectives.
5.Is knowledgeable about the objectives of the education program and the specific course(s) being taught.
6.Maintains required competencies as determined by Rush University Medical Center and the College of Nursing.
7.Clinical faculty members are appointed by the department Chairperson.
8.Appointments are renewed annually.
9.Compensation is negotiated quarterly based on course assignments.
10.Performance is reviewed regularly by the course director and department Associate Chairperson or Chairperson.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Adult Hlth And Gerontology CON

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $40.00 - $50.00per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Clinical faculty in the Rush University College of Nursing work under the guidance and direction of the course director and the department Associate Chairperson or Chairperson. The educational activities of the clinical faculty member are course-specific. This is an unranked, part-time faculty position. Faculty members function in accordance with the mission, vision and values of Rush University Medical Center and the College of Nursing.

Other information:
Required Job Qualifications:
• A professional nurse with a minimum of a master's degree in nursing from an accredited school of nursing.
• Specialization at the graduate level specific to the clinical area where the clinical faculty member will teach may be required.
• Current RN licensure in the state of Illinois.
• Excellent clinical and communication skills.
Preferred Job Qualifications:
• Teaching experience.

Responsibilities:
1.Directs the learning of students in clinical, classroom, and online courses.
2.Plans student assignments as necessary.
3.Evaluates student performance consistent with the course objectives and evaluation criteria.
4.Attends meetings deemed necessary to facilitate the educational program(s) and course objectives.
5.Is knowledgeable about the objectives of the education program and the specific course(s) being taught.
6.Maintains required competencies as determined by Rush University Medical Center and the College of Nursing.
7.Clinical faculty members are appointed by the department Chairperson.
8.Appointments are renewed annually.
9.Compensation is negotiated quarterly based on course assignments.
10.Performance is reviewed regularly by the course director and department Associate Chairperson or Chairperson.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Breast Imaging Technical

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Come join our team and receive a $10,000 sign-on bonus.

Pay Range: $38.02 - $61.88 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Produces high quality breast images for interpretation in an efficient and cost-effective manner. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Formal training in an accredited Radiologic Technology Program.
•Valid Illinois Emergency Management Agency (IEMA) license.
•Registry or Registry-eligible with the American Registry of Radiologic Technologists.
•Proficient in modality physics and operation of equipment.
•Knowledge of human anatomy, pathology and physiology.
•Demonstrates good interpersonal and communication skills and ability to work in a team-oriented environment.
Maintains Illinois State License for Radiography.
•(LEVEL 2 JC: 2208) Maintains ARRT Mammography certification. Meets Level 1 requirements AND is proficient in Diagnostic Examinations AND Breast Needle Localizations.
•(LEVEL 3 JC: 3179) Meets Level 2 requirements AND is proficient in interventional breast biopsy procedures.
•(LEVEL 4 JC: 3108) Meets Level 3 requirements AND is proficient in ABUS/MBI/Hand-held Breast Ultrasound OR Board Clinical Instructor OR Defined and measurable Leadership Responsibilities.
Physical Demands:
•Requires full body range of motion including handling and lifting patients when necessary.
•Requires manual and finger dexterity and eye-hand coordination.

Responsibilities:
1. Assists in room preparedness, i.e. cleaning rooms and supply placement, to include ultrasound rooms.
2. Assists Radiologist in the performance of interventional breast procedures.
3. Assists the technical aides and/or radiologists by informing patients and referring physicians of patient appointment delays.
4. Follows departmental protocols and procedures in the performance of exams and produces images that meet quality standards.
5. Follows work and patient schedules.
6. Has a working knowledge of the Radiology Information Systems, EPIC and PACS (Candelis).
7. Maintains a screening technical repeat average of 1% or lower.
8. Maintains licensure/registry status as determined by state or regulatory bodies.
9. Maintains logs and documentation as per departmental protocol.
10. Maintains patient privacy and confidentiality.
11. Maintains the physical work environment in a manner that meets departmental and regulatory requirements. Participates in the training and development of students assigned to the area through clinical affiliations. Produces work in an efficient manner that meets departmental productivity standards.
12. Provides detailed patient history and/or other pertinent information necessary for proper interpretation of image.
13. Provides quality patient care as defined by departmental and age specific standards of care.
14. Reports supply shortages or equipment failures to operations manager and/or team leader.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: POB Pharmacy

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician 1 assists licensed pharmacists in the practice of pharmacy performing duties such as preparing, filling, and labeling medications for patients in the Medical Center. As patient care assignments dictate, the technician I is responsive to the explicit need of neonatal, pediatric, adolescent, adult, and geriatric patients. When relevant, appropriate standards of practice and sensitivity to the psychosocial needs of these patient populations are exercised. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
• High school diploma/GED required.
• Currently State of Illinois Pharmacy Technician licensure required.
• Completion of an ACPE/ASHP accredited pharmacy technician training program if licensed on or after January 1, 2024.
• Listed below is the required training program/hours that need to be completed
ACPE/ASHP accredited training
•500 hours of on the job training that covers items 1-6 of Section 17.1 of the PPA
Items 1-6
1.The duties and responsibilities of the technicians and pharmacists.
2.Tasks and technical skills, policies, and procedures.
3.Compounding, packaging, labeling, and storage.
4.Pharmaceutical and medical terminology.
5.Record keeping requirements.
6.The ability to perform and apply arithmetic calculations.
•500 hours of training (work experience and didactic) outlined in section 1330.215 of the rules
• Individual must have PTCB (Pharmacy Technician Certification Board) certification or ability to achieve by second license renewal.
• Ability to effectively follow directions, analyze problems, and interpret analytical data.
• Strong communication skills with an emphasis on customer service skills.
• Accountable for own actions, progress, and development.
• Employees need to be able to work extended hours due to business needs.
• This position may require up to 10% travel.
• Position Type and Expected Hours of Work: This is a full time position. Days and hours of work are Monday through Friday, 7:00 a.m. to 5:00 p.m. Some flexibility in hours is allowed, but the employee must be available during the ""core"" work hours of 8:00 a.m. to 5:00 p.m. and must work 37.5 hours each week to maintain full-time status.
Preferred Qualifications:
•Completion of an ACPE/ASHP accredited pharmacy technician training program if licensed on or after January 1, 2024.
Physical Demands:
• This is largely a sedentary role; however, some filing is required.
• Ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
• This job operates in a professional office setting: This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Responsibilities:
• Active participation in the Pharmacy Department Technician Career Ladder.
• Recognizes and identifies various classifications of medications, medication names, dosage forms, and routes of administration.
• Uses available print and online references as appropriate.
• Understands the pharmacy workflow for first doses, Pyxis refills, cart fill and batches.
• Understands the pharmacy workflow for medication returns and medication disposal.
• Responsible for the accurate interpretation of EPIC pharmacy labels.
• Interpretation and understanding of medical abbreviations.
• Identification and differentiation of different types of medication orders (Scheduled, PRN, Once, STAT, NOW).
• Appropriately labels all medication dosage forms including auxiliary labels for expiration and storage as required.
• Responsible for the accurate and timely filling and delivery of patient-specific medications and Pyxis restocks.
• Ability to troubleshoot Pyxis equipment (i.e.: failed drawers, inventory, outdates).
• Ability to utilize technology in the pharmacy including, but not limited to Carousels, DoseEdge, Pharmacy Ideas, WASP, MILT, and RxVerify as needed for assigned duties.
• Responsible for the preparation of non-sterile compounding and packaging.
• Accurately draws up oral syringes and compound oral suspensions.
• Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
• Responsible for answering phones, assisting caller with missing medication requests, and any other technical duties as assigned.
• Responsible for utilization of Epic for technical requests (i.e.: missing medications, Pyxis out of stock, and responding to in-basket messages).
• Responsible for inventory, storage, and supply maintenance of assigned areas.
• Responsible for exchanging emergency carts and completion of required documentation.
• Responsible for knowing the laws and regulations related to controlled substances.
• Maintains cleanliness of all equipment and work areas.
• Knowledge of departmental and Medical Center safety practices.
• Awareness of departmental quality assurance processes.
• Actively participates in various departmental committees and educational activities as assigned.
• Any and all other duties as assigned.
• Interacts professionally and appropriately with other healthcare professionals and RUMC employees.
• Demonstrates ability to coach/train other technicians and pharmacy students.
• Demonstrates communication, professional knowledge and technical skill, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career Ladder expectations.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Patient Registration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 8 Hr (11:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Admissions Registration Specialist Lead is responsible for reviewing patient registration for all types of admissions and elective procedures and specimens to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist Lead is proficient in working in a multitude of WQs outside their assigned ones. Responsible for the orientation to standard works of principle responsibilities of any new staff. The Admissions Specialist Lead is responsible for assisting management with the daily operational duties and reports. The Admissions Registration Specialist Lead will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent.
•1-2 years of relevant experience
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Ability to analyze and interpret data
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
•Working knowledge of medical terminology and anatomy and physiology is preferable.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
6. Understands and is able to communicate coverage-related concepts to the patients, i.e. pre-certification and out-of-network.
7. Proficient in navigating their own EPIC WQs, as well as assisting in other team members WQs in order to maximize department’s ability to move performance of registration duties.
8.Ability to function as a preceptor for new hire orientation by assisting the supervisors in monitoring the new hire’s ability to perform the SOW of their job. Acts as a resource to new staff by answering questions, assistance of daily job functions and corrections of errors.
9.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
13.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Chemistry

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.02 - $55.18 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Provides oversight of the technical operations within the area of responsibility (Hematology, Chemistry, Blood Bank, Microbiology, Histology). Ensures the competency of staff that provide clinical testing and timeliness of results. Mentors staff to cooperatively work with nursing and physicians to provide what is needed to care for patients effectively, efficiently and as quickly as possible Serves as an expert within the assigned field of responsibility. Instruct students, residents, and new employees. Evaluates their performance within established deadlines. Participates in presenting case studies or in-services. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

Other information:
Hematology, Chemistry, Blood Bank, Microbiology
Education: Bachelor’s Degree in Medical Technology or higher
education/work experience meeting the qualifications of moderate and/or high complexity Testing Personnel, Technical Consultant, Technical Supervisor or General Supervisor as defined by CLIA 42 CFR Part 493 Subpart M.
Certification from a nationally recognized certifying agency required. ASCP (or equivalent) certified preferred. Some laboratory disciplines may require more stringent certification criteria.
Acceptable credentials (can vary depending on the laboratory section):
•Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
•Medical Technologist (MT) via the American Medical Technologists (AMT)
•Blood Bank (BB) via the ASCP
•Chemistry (C) via the ASCP
•Cytogenetics (CG) via the ASCP
•Cytotechnologist (CT) via the ASCP
•Hematology (H) via the ASCP
•Microbiology (M) via the ASCP
•Molecular Biology (MB) via the ASCP
•Specialty in Cytometry (SCYM) via the ASCP
•Histology Technologist (HTL)
Recent quality and technical coordinator experience preferred.
Familiar with regulatory requirements for laboratories.
Proven organizational, interpersonal and communication skills highly desired.
Histology
•Registered Histology Technician HT (ASCP) or have completed an accredited histology program with minimum of 5 years of experience coupled with recent leadership experience.
•Successful passing of the HT (ASCP) certification exam.
•Or education/work experience meeting the qualifications of moderate or high complexity testing personnel as defined by CLIA 42 CFR Part 493 Subpart M.
•Familiar with regulatory requirements for laboratories.
•Proven organizational, interpersonal and communication skills.

Responsibilities:
Administrative and Advanced Technical Duties
•Functions as a department expert and performs as a bench testing personnel member along with the duties outlined below.
•Sit and engage in interviews for applicants for open positions.
•Establishes a detailed orientation and training program for new staff within their area of expertise
•Held responsible for the complete and adequate training of new staff within their area of expertise
•Stay engaged with new staff to determine knowledge gaps or struggles.
•Monitors KPIs and TAT and initiates troubleshooting measures for respective areas when applicable
•Mentor staff on continuous improvement of their performance and empowerment to make decisions with a patient focus.
•Provides continuing education opportunities to augment staff competency.
•Participates or initiates Quality Improvement initiatives. Gathers and analyzes data, then shares action plan for improvements. Responsible for changes within agreed upon timeline.
•Responsible for completion and sign off of the initial training checklist, 6-month competency and annual competency of all technologist staff.
•Ensures that all safety procedures are followed.
•Audits staff performance to ensure proper interaction with other team members and nursing staff based on hospital and department standards.
•Holds a monthly meeting with respective staff members
•Hold meetings with the lab director
•Enforces the use of departmental communication logs and shift to shift hand offs.
•Conscious of supply usage, monitors waste and makes recommendations for use of newer or less expensive products.
•Responds to physician and patient complaints with professionalism and in a timely manner.
•Handles and addresses non-conformity and Safety Events (TRIPSS) using SBAR in a respectful and timely manner
•Maintains accurate and up-to-date procedure manuals in all areas.
•Participates in the readiness for regulatory inspections.
•Addresses all teamwork issues quickly and professionally.
•Attends organizational meetings and is engaged and participates in the discussion.
•Makes certain that new or modified procedures are read and signed off within 30 days.
•Models telephone etiquette and holds staff accountable for professionalism, courtesy, helpfulness and proper tone.
•Responsible for a clean and organized work area.
•Reads and responds to emails in a timely fashion.
•Is available to staff off-hours via phone, in person or electronically for technical related duties
•Participates in test method selection for clinical testing.
•Responsible to new test validation, including accuracy and precision.
•Ensures participation in approved proficiency testing.
•Establishes and maintains the necessary Quality Control and review, including establishing parameters for acceptable performance and performing necessary review of data to ensure quality testing. Ensuring that all values are reviewed by Lab Director before accepting.
•Resolves technical issues as appropriate and teaches troubleshooting techniques to other staff. Keeps maintenance records up to date..
•Undertakes the competency assessment of staff working in their area.
•Other job duties as needed/assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.