Location: Aurora, Illinois

Hospital: Rush Copley Medical Center

Department: Otorhinolaryngology - Head & Neck Surgery

Work Type: Full Time

Comprehensive Otolaryngologist

Rush Copley Medical Center

Rush University System for Health

Aurora, IL

Rush University Medical Center, a nationally recognized academic medical center and the principal teaching hospital for Rush Medical College and Rush College of Nursing, invites applications for the position of Comprehensive Otolaryngologist. This position will be based primarily at Rush Copley Medical Center in Aurora, Illinois, serving the vibrant and growing communities of the greater Fox Valley region.

The Department of Otorhinolaryngology – Head and Neck Surgery at Rush is seeking a general otolaryngologist to join our expanding clinical team. This position offers the unique opportunity to build a broad, community-based practice encompassing the full spectrum of otolaryngologic care, including but not limited to sinonasal disorders, allergy, pediatric ENT, head and neck, and sleep surgery.

Rush Copley Medical Center is a 210-bed hospital with a long history of serving the western suburbs of Chicago. As part of the Rush University System for Health, the medical center benefits from strong academic resources, multidisciplinary collaboration, and access to clinical trials and educational programming.

Position Highlights:

· Practice Growth: Establish and grow a high-quality, full-spectrum otolaryngology practice at a busy and well-resourced community medical center.

· Community-Focused Care: Provide comprehensive ENT services to a diverse patient population in the fast-growing Fox Valley region.

· Integrated Health System: Enjoy academic support, subspecialty collaboration, and system-wide initiatives through the Rush University System for Health.

· Academic Engagement: Opportunities to teach medical students and residents and participate in departmental educational programs and quality initiatives.

· Team Environment: Join a collegial and supportive department of 21 otolaryngologists, 9 APPs, and 10 audiologists across the Rush System, including subspecialty experts in rhinology, head and neck oncology, otology, laryngology, and facial plastics.

Candidate Qualifications:

· MD, DO, or equivalent medical degree

· Board-eligible or board-certified in Otolaryngology – Head and Neck Surgery

· Strong clinical skills in general/comprehensive otolaryngology

· Fellowship training is not required

· Commitment to patient-centered, high-quality care

Rush University System for Health (Rush) is an academic health system whose mission is to improve the health of the individuals and the diverse communities it serves through the integration of outstanding patient care, education, research and community partnerships.

Rush includes Rush University Medical Center, Rush University, Rush Copley Medical Center and Rush Oak Park Hospital, as well as numerous outpatient care facilities. Rush University, with more than 2,500 students, is a health sciences university that comprises Rush Medical College, the College of Nursing, and the College of Health Sciences.

Rush is an elite medical community recognized yearly for excellence in patient care, medical discovery and clinical expertise. Our continued pursuits have earned Rush University Medical Center the distinction of being on U. S. News & World Report’s Best Hospitals Honor Roll for 2024-2025. This places the Medical Center amongst the top 50 of the more than 5,000 hospitals evaluated. U.S. News & World Report has also recognized eleven Rush programs amongst the nation’s best, including top ten national rankings for neurology and neurosurgery and orthopedics. Rush University Medical Center has received Vizient's Quality Leadership Award, ranking second among 99 academic medical centers across the country. All three Rush hospitals have earned the LGBTQ Healthcare Equality Leader designation in the Healthcare Equality Index. Our physicians, advanced practitioners, nurses and staff are the heartbeat of our health system’s ongoing success. We know how important it is to recruit and retain exceptional staff and faculty to execute our mission.

We’re passionate about health equity: for the communities we serve, for our patients and for our employees. We know that the South and West Sides of Chicago have historically been underserved. As a result, there is a 16-year gap in the life expectancy of someone in Chicago’s Loop versus someone in Chicago’s West Side. As the largest employer on Chicago’s West Side, we take it seriously that our institution can change this. Rush has built a strong Office of Community Health Equity and Engagement, and we founded the RUSH BMO Institute of Health Equity. As part of our Anchor Mission strategy, we hire, invest, buy and source, and volunteer locally. We’ve invested more than $6 million on the West Side since 2018, and that number continues to grow every year. And, of course, we continue to provide excellent patient care for everyone who comes to Rush.

Join Rush and become part of one of the nation’s best healthcare systems.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Opportunities for increased compensation based on exceeding productivity targets. Additional compensation may include sign-on and retention bonuses and relocation allowances. We also offer a comprehensive benefits package.

Pay Range : $376,000 - $505,000 (TCC)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Breast Imaging Technical

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Come join our team and receive a $10,000 sign-on bonus.  

Pay Range: $38.02 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Produces high quality breast images for interpretation in an efficient and cost-effective manner. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Formal training in an accredited Radiologic Technology Program.
•Valid Illinois Emergency Management Agency (IEMA) license.
•Registry or Registry-eligible with the American Registry of Radiologic Technologists.
•Proficient in modality physics and operation of equipment.
•Knowledge of human anatomy, pathology and physiology.
•Demonstrates good interpersonal and communication skills and ability to work in a team-oriented environment.
Maintains Illinois State License for Radiography.
•(LEVEL 2 JC: 2208) Maintains ARRT Mammography certification. Meets Level 1 requirements AND is proficient in Diagnostic Examinations AND Breast Needle Localizations.
•(LEVEL 3 JC: 3179) Meets Level 2 requirements AND is proficient in interventional breast biopsy procedures.
•(LEVEL 4 JC: 3108) Meets Level 3 requirements AND is proficient in ABUS/MBI/Hand-held Breast Ultrasound OR Board Clinical Instructor OR Defined and measurable Leadership Responsibilities.
Physical Demands:
•Requires full body range of motion including handling and lifting patients when necessary.
•Requires manual and finger dexterity and eye-hand coordination.

Responsibilities:
1. Assists in room preparedness, i.e. cleaning rooms and supply placement, to include ultrasound rooms.
2. Assists Radiologist in the performance of interventional breast procedures.
3. Assists the technical aides and/or radiologists by informing patients and referring physicians of patient appointment delays.
4. Follows departmental protocols and procedures in the performance of exams and produces images that meet quality standards.
5. Follows work and patient schedules.
6. Has a working knowledge of the Radiology Information Systems, EPIC and PACS (Candelis).
7. Maintains a screening technical repeat average of 1% or lower.
8. Maintains licensure/registry status as determined by state or regulatory bodies.
9. Maintains logs and documentation as per departmental protocol.
10. Maintains patient privacy and confidentiality.
11. Maintains the physical work environment in a manner that meets departmental and regulatory requirements. Participates in the training and development of students assigned to the area through clinical affiliations. Produces work in an efficient manner that meets departmental productivity standards.
12. Provides detailed patient history and/or other pertinent information necessary for proper interpretation of image.
13. Provides quality patient care as defined by departmental and age specific standards of care.
14. Reports supply shortages or equipment failures to operations manager and/or team leader.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Physiology-Res Fac

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: Based on NIH scale $62.232 - $75,564

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

The postdoc researcher will investigate the cellular mechanisms promoting atrial myopathy and atrial fibrillation. The research focuses on the role of IP3 induced calcium release, p21-activated kinase signaling in the development of atrial remodeling and atrial fibrillation. We use animal models (transgenic mice models, heart failure, inflammatory bowel disease) that develop an increased risk for atrial fibrillation. Experimental techniques in the laboratory include electrophysiology (patch clamp, multi electrode array, EKG, intra-cardiac catheter), calcium imaging and molecular biology approaches from the cellular to the organ level.

Required Job Qualifications:

A mature and motivated individual who is well trained in areas of molecular biology, cell biology, and immunology

Education: PhD or MD, or equivalent experience

· Earned MD or PhD in biological sciences or equivalent. Molecular biology, cell biology or immunology PhD preferred.

· Expertise in molecular biology (PCR, RT-PCR, RNA seq), cell culture, immune functional assays utilizing patient samples, ELISA assays, and flow cytometry (FACS).

· Expertise in working with relevant experimental models of disease.

· Enthusiastic, self-motivated, efficient and interacts well with others as part of a team.

· Ability to work independently.

· Excellent written and verbal communication skills.

· Ability to organize and perform laboratory work on several concurrent research projects.

Preferred Job Qualifications:

· Strong communication, data analysis, computer and organizational skills.

· Expertise with confocal imaging techniques and with high-content screening platforms.

Responsibilities:
· Plans and directs experiments related to molecular and cellular biology, and immunology research, including the planning and execution of an assigned project.
· Identifies an original research project, experiments, and potential research directions related to research activities; collects, evaluates, interprets and provides documentation of research data to accomplish research objectives.
· Work collaboratively with Rush University physicians and clinicians to obtain patient specimens and patient clinical data.
· Provides own data collection, preparation of manuscripts, and research papers for presentation and/or publications.
· Maintains a safe laboratory environment and ensures compliance with governmental and University policies, procedures, rules, and regulations.
· Performs other job related assignments as assigned.
· May also be required to supervise research employees and/or nonexempt staff.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Clinical Staffing Office-Women's & Children's 

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $40.05 - $61.28 per hour

Sign-On Bonus: $5000.00

Summary:
The Registered Nurse 2 is a competent nurse who has mastered technical skills. The Registered Nurse 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Registered Nurse 2 continues to consult with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• Maintain current BLS certification.
• Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012).
• All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
• Analytical ability.
• Communication skills are required in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• Ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents

Responsibilities:
EVIDENCE BASED INTERVENTIONS
1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
2.Utilizes system wide resources to support decision making and action.
3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
4.Communicates current evidence-based information with peers.
RELATIONSHIPS AND CARING
5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
CRITICAL THINKING
7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
9.Recognizes a change in patient status and seeks appropriate resources to address concerns.
TECHNICAL EXPERTISE
10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
12.Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
LEADERSHIP
14.Demonstrates the ability to provide education to staff and students on the unit.
15.Demonstrates beginning leadership skills related to patient care.
16.Delegates effectively and consistently to optimize patient outcomes.
17.Demonstrates accountability for own professional practice, including progress towards achievement of annual goals.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Capital Projects

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $69.41 - $103.42 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Director of Design & Construction is responsible for overseeing the execution of capital projects across RUSH University System for Health. This role ensures the successful delivery of projects ranging from $5,000 to $500 million and provides leadership in project management, ensuring alignment with strategic priorities, regulatory compliance, and budgetary requirements. The Director plays a key role in managing design and construction activities, fostering collaboration among architects, engineers, contractors, and internal stakeholders.
This role serves as a bridge between high-level strategic planning and day-to-day project execution, ensuring projects meet operational goals while maintaining high standards of quality, safety, and efficiency. The Director leads a team of project managers, supporting process improvement, budget control, and adherence to institutional guidelines.

Other information:
Bachelor’s degree in Architecture, Engineering, Construction Management, or a related field.
10-15 years of progressive leadership experience in healthcare facilities planning & design, project management, construction administration.
Professional licensure (Architect, Engineer) or related industry certifications (i.e. CHFM, PMP, LEED AP).
Proven management / leadership experience, managing project teams, external consultants, and contractors.
Past experience working for a healthcare organization at the manager level or above, preferably academic medical center.
Strong knowledge of healthcare construction regulations, including NFPA, FGI, ADA, and Joint Commission standards.
Ability to develop budgets, manage schedules, and oversee multiple concurrent projects with competing priorities.
Strong problem-solving skills with the ability to anticipate challenges and develop proactive solutions.
Excellent communication and stakeholder management skills, with experience presenting to senior leadership.
Proficiency in project management software, MS Office Suite, and other relevant design and construction tools.
Preferred Job Qualifications:
Master’s Degree in a related field.
Experience in real estate planning, capital budgeting, or alternative project delivery methods.
Physical Demands:
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Oversee the design and execution of capital projects ranging in scope and complexity, ensuring compliance with budget, schedule, and quality expectations.
Oversee the allocation of project resources, ensuring alignment with institutional priorities.
Oversee team of project managers and consultants in the design and construction of new projects, renovations, and infrastructure improvements.
Coordinate with architects, engineers, contractors, and regulatory agencies to ensure projects adhere to RUSH’s policies, industry standards, and building codes.
Provide leadership in space planning, capital budgeting, and project delivery strategies to optimize facility performance.
Ensure the integration of patient and staff experience, operational efficiencies, and regulatory requirements into facility design and construction.
Develop and maintain project management policies, procedures, and reporting systems to track project performance, risks, and outcomes.
Act as a key liaison with internal stakeholders, including Facilities Management, Real Estate, Finance, and clinical departments, to align projects with operational needs.
Participate in capital planning and space committee meetings, providing expertise on facility needs and project feasibility.
Oversee construction safety, quality control, and risk management practices across all projects.
Support change management initiatives related to facility upgrades and operational transitions.
Develop and mentor project management staff, ensuring professional development and high performance.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: SBO Enterprise Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
General purpose of the position is to manage the open receivable including, securing reimbursement, guarding the Medical Centers assets, minimizing financial risk, working on behalf of our patient's financial liability. The Financial Services Representative 2 is also responsible for responding to internal audits. The ultimate goal of this position is to decrease receivables and increase quality and productivity. This role includes performing re-bills, Debit & Credits, adjustments, refunds, and claim corrections resulting from the multitude of claims and payer edits as well as notifying denial management of audits. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma or GED.
• Two years of experience in health care or hospital billing with an understanding of coverage eligibility requirements for governmental payers.
• Previous experience in a hospital setting, familiarity with medical terminology and patient fiscal matters.
• Familiar with Nebo's eCare billing editors such as Classic and CMS. Strong familiarity with medical terminology and patient financial matters.
• Specific knowledge of Microsoft Office in order to design, implements, tracks, and maintain moderately complex statistical information.
• Strong analytical skills including statistical, mathematical, and organization abilities necessary for accurate reporting to payers and management.
• Strong interpersonal skills for communication of finance-related issues to management and ancillary departments.
• Sound understanding of billing and collection processes and eligibility requirements of private and governmental payers.
• Able to work independently.
• Good time management skills and possess the ability to multi-task.
• Good oral and written communication skills in order to work effectively with a diverse number of internal and external contacts.
Preferred Job Qualifications:
• Prior experience using Epic for hospital billing.

Responsibilities:
1. Actively manage account balances to ensure that we are compliant with Federal and State regulatory requirements and evaluate each account to ensure that each account balance is collected in accordance to contract allowable payment schedule.
2. Follow up on claims with the appropriate payer for reimbursement.
3. Work directly with various departments to insure the charges are properly credited and / or debited.
4. Develop, manage, and maintain various electronic documents used to manage these projects.
5. Develop and report status of the trend issues weekly.
6. Eagerly accept challenging assignments. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
7. Communicate constructively with patients and other Rush departments to achieve mutually positive business and service outcomes.
8. Monitor Illinois Healthcare and Family Services (HFS), website for any updates to ensure that our accounts are compliant with Federal and State requirements.
9. Work within your team to insure the team has all related job work flows and processes.
10. Monitor system enhancements - Develop and communicate constructive feedback/issue solutions for problems as discovered.
11. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
12. Develop, implement, & monitor system enhancements.
13. Develop and communicate constructive feedback/issue solutions for problems as discovered.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access-Pre-Visit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Financial Counselor position is responsible for securing all Transplant, Psychiatric, and rehabilitative services as outlined in the principle responsibilities. Provide excellent customer service to both our patient population and internal as well as external clients. Perform financial counseling duties to assist patients/responsible parties in identifying payment sources. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma or Equivalent
• Two years’ previous experience in a medial healthcare environment
• Demonstrate knowledge and proficiency in securing governmental and non-governmental accounts for payment.
• Working knowledge of creating and maintaining spreadsheet based reports.
Preferred Job Qualifications:
• Bilingual proficiency.

Responsibilities:
1. Identify/counsel potential and repeat/recurring bad debt patients to prevent the rendering of non-urgent care services. Offer payment options to patients based upon policy and procedure.
2. Identify potential charity and grant patients, assist patients with completing eligibility applications, make eligibility determinations (up to $5000 is actual or estimated charges), and notify patients of decisions.
3. Make patient payment arrangements.
4. Investigate additional payment sources.
5. Accept payments.
6. Serve as customer service resource for walk-in patients in hospital lobby/patient registration area.
7. Handle customer service phone calls (pertaining only to prospective services and in-house patients).
8. Provide price estimates to patients, physician offices and ancillary departments.
9. Complete cross training to be a Registration Specialist.
10. Complete daily and weekly volume/productivity management reporting.
11. Participate in/assist with quality management process(es).
12. 100% of accounts requiring patient payment arrangements are concluded with a payment schedule in place prior to the end of the "Bill Hold" period.
13. 90% of Customer Service phone are remedied at the time the call is received.
14. Supervisor/Manager reviews work queue of accounts and various reports.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Sleep Lab PBC

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 9

Work Schedule: 12 Hr (7:00:00 AM - 7:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This role functions as part of the Sleep Center team. This person in this position performs routine polysomnographic testing and provides technical analysis of the subsequent data. The incumbent will conduct in compliance with Rush, State, and Federal guidelines. In addition, the Polysomnograph Technician will communicate sleep study related information to patients, families, nursing, and medical staff as necessary. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High school diploma/GED required.
•Certified in cardiopulmonary resuscitation for infants, children, and adults.
•Detail-oriented, organized and have excellent oral and written communication skills.
•Able to maintain vigilance in a non-stimulating environment.
•React calmly in emergency situations and make appropriate and timely decisions.
Preferred Job Qualifications:
•Training as registered polysomnography technician (R.PSG.T) and/or as respiratory therapist.
Physical Demands:
•Able to lift/move up to 50 pounds and be able to walk, push, pull, grasp, bend, stoop, squat and reach as necessary.
•Able to assist patients with walking and repositioning in bed.
•Able to hear efficiently in order to respond to alarms and communicate with patients.
•Specific visual ability requirements include close distance, color and peripheral vision, hand-eye coordination, depth perception and the ability to adjust focus.
•Able to retrieve, communicate and present information in a written, auditory and visual manner.
•Have annual PPD test results.
•Provide proof of Hepatitis B vaccination or sign declination form.
•May be subjected to stressful clinical situations and professional relationships.
•May be exposed to infectious agents during patient contact.
•May be exposed to chemical vapors or have skin contact with chemical substances.
•Lifting/moving equipment and patients may result in muscular strain.
•The work setting is a clean, well lit, climate controlled and ventilated facility.
•The Sleep Technologist is generally required to sit and monitor polysomnograms and patients for several continuous hours.

Responsibilities:
1. Maintain confidentiality when dealing with any patient information.
2. Interact with patients, physicians, coworkers and visitors in a courteous, professional manner.
3. Report for scheduled work shifts on time and in proper attire, wearing name badge.
4. Demonstrate a high level of flexibility with work schedule and/or shift to meet patient or company needs.
5. Demonstrate proficient time management and the ability to perform multiple tasks at one time.
6. Maintain an organized and clean work area that is stocked with the appropriate supplies.
7. Properly utilize and maintain supplies and equipment.
8. Handle stressful and difficult situations in a calm and professional manner.
9. Communicate concerns/issues to management in an appropriate and timely manner.
10. Demonstrate gradual and persistent improvement in job performance quality.
11. Demonstrate self-motivation to maintain professional competency by participating in continuing education conferences, seminars and other opportunities as able.
12. Attend department meetings or other in-service activities as scheduled.
13. Fulfill annual training and health screening requirements. Maintain current CPR certification.
14. Identify and strive to meet departmental goals, objectives and plans.
15. Work professionally as a team member in conjunction with fellow employees.
16. Assist in maintaining an atmosphere of cooperation with other departments.
17. Perform other duties within scope of ability as assigned by direct supervisor to ensure efficient operation of the department and company, including those required during emergencies.
18. Make confirmation call to patients per site-specific procedure.
19. Review information in patient record to include chief sleep/wake complaint and order for study.
20. Greet patient and parent/guardian upon arrival and escort him/her to sleep room. Educate patient and family member(s) on overnight and morning procedures, answering any questions. Interview patient to obtain information needed for completion of pre-test paperwork.
21. Set up and calibrate monitoring equipment. Select appropriate recording montage.
22. Apply electrodes and other recording devices to patient and verify their proper function.
23. Perform pre-test calibrations, making any necessary adjustments to equipment.
24. Institute "lights out" and document patient data.
25. Monitor the polysomnogram, obtaining a high quality recording.
26. Recognize and document clinical and physiological events pertinent to the study at least hourly and more frequently as needed.
27. Communicate information on patient status to referring physician/medical director as needed.
28. Recognize and document all artifacts and equipment malfunctions, taking the proper steps to eliminate them. Report any equipment malfunctions to direct supervisor.
29. Call 24-hour technical support line for assistance as needed.
30. Assist patient with needs during procedure in order to obtain the required sleep/wake data.
31. Understand indications, contraindications and adverse effects of continuous and bilevel positive airway pressure as well as oxygen administration.
32. Apply and titrate positive airway pressure and oxygen therapy based on physician order and in accordance with established policies and procedures.
33. Wake patient and record post-test calibrations.
34. Gently remove all electrodes and transducers from patient and allow time for clean-up. Have patient complete post-test paperwork. Discharge patient.
35. Perform confirmation call and leave shift report with appropriate contacts.
36. Recognize and respond appropriately and quickly to patient physiologic events.
37. Safely lift/move patients and equipment, using proper body mechanics.
38. Ensure safety and welfare of all patients, including those with special needs.
39. Check availability and function of emergency equipment.
40. Comply with Universal Precautions at all times.
41. Properly and thoroughly disinfect/sterilize equipment, electrodes and transducers.
42. Appropriately handle all hazardous materials.
43. Conduct Multiple Sleep Latency and Maintenance of Wakefulness Testing.
44. Conduct testing of adult and pediatric patients.
45. Conduct in-lab seizure monitoring.
46. Conduct PAP Nap protocols and other mask desensitization procedures whenever required by center.
.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Neurosurgery - Clinic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under direction of the Operations Manager, performs a number of support services to coordinate scheduling patients for surgery. The Perioperative Scheduler acts as liaison between patient, department staff and RUMC OR staff teams. The surgical scheduling coordinator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Manual dexterity, effective communication, precision and accuracy.
• Intermediate knowledge of Microsoft Office Suite, effective communication, precision and accuracy; Epic software knowledge is an advantage.
• Ability to communicate well with patients and all levels of staff.
• Able to manage multiple tasks at one time.
• Works well individually and as part of the team.
Preferred Job Qualifications:
• Certified Medical Assistant experience.
• Three years of medical office experience.
• Experience obtaining prior authorizations & knowledge of insurance authorization processes.

Responsibilities:
1.Schedules, reschedules, or cancels surgical appointments.
2.Communicates with all surgical candidates to set up appointments, provide patients with information about pre-operative requirements, inform patients of surgical requirement timelines, and answers any insurance-related questions about surgical procedures.
3.Coordinates surgical scheduling information flow into and out of the clinic.
4.Maintains a direct communication line with the key OR staff.
5.Contacts various outside agencies to retrieve insurance preauthorization and other medical documentation needed.
6.Keeps an open line of communication to scheduled patients and medical staff to alleviate missing information for scheduled procedures.
7.Solves surgical scheduling problems by seeking out the appropriate people and resources.
8.Answers telephone calls efficiently and courteously.
9.Provides information as requested or routes calls appropriately.
10.Updates electronic medical record appropriately.
11.Works as part of the surgical scheduling team and accepts other duties as requested
12.Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of surgical forms.
13.Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts.
14.Performs duties to assist the medical staff independently at the direction of management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Radiology Theraputic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $41.44 - $67.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Practice Manager manages the administrative, financial, and operational activities of clinical practice site(s). The Practice Manager provides administrative leadership to the executive team, medical faculty, and staff in formulating and implementing organizational goals and objectives. This position is directly responsible for daily administrative aspects of the practices' clinical activities, related outpatient operations, budgets, finances, marketing, and public relations. Manages the implementation, direction, and policy development in areas of finance (revenue/expense management), professional fee billing, and general facility operations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s Degree required.
•At least five years of relevant healthcare, hospital, or patient care delivery experience required. Prior experience working in an academic medical center preferred.
•Strategic leadership and business plan development experience.
•Ability to drive departmental growth and market share.
•Ability to anticipate problems/issues in a complex environment and mitigate the impact on the department.
•Strong communicator with ability to influence providers and staff.
•Able to develop trust and credibility with staff and providers.
•Keeps up with current development and trends in the area of expertise.
•Proficient with the Microsoft Office Suite.
Preferred Job Qualifications:
•Master’s degree preferred.
•Prior people management experience strongly preferred.

Responsibilities:
•Provides department leadership to achieve RUMC and RUMG strategic priorities, goals, and change initiatives. Influences the development and implementation of short and long-term strategic plans for the Department. Develops long-term strategic and operational staffing plan.
•Maintains a collaborative relationship with physicians, departmental providers, administrative, academic, clinical, and research leaders regarding operational, marketing, and strategic issues.
•Translates goals into actionable business tactics that are aligned with the strategic plans of the department, the medical group, the hospital, and the medical center.
•Engages physicians in a manner that supports best clinical practices and promotes effective management of clinical and financial resources.
•Identifies industry opportunities and threats and recommends strategies to address. Consults with colleagues for best practices and industry trends. Determines the value/cost benefit of resource investments for future growth of the service line.
•Initiates proposals for improved market position, patient experience, operational efficiency, and patient safety with input from department leadership. Oversees clinical, business, and academic operations including implementation and adherence to policies and procedures, patient experience, safety, and quality goals.
•Monitors key performance indicators, scorecards, patient feedback, and financial reports at a departmental and individual level to ensure the data and that the department remains on course to meet or exceed operational goals. Provide feedback to department leadership and faculty for any potential corrective actions.
•Partners with department leadership to support achievement of provider goals, research study success, and appropriate resident and student experience. Tracks and reports physician driven revenue and expenses.
•Provides oversight of staff and faculty including compliance with ICARE values, department, RUMG and RUMC procedures and workflows, and completion of performance review process, on-boarding/off-boarding, credentialing and re-credentialing.
•Participate in the physician recruitment and pro-forma development process.
•Responsible for hiring strong talent with appropriate competencies and skill mix. Monitors staff recruitment, talent development, and performance management.
•Monitors staffing metrics including turnover, key retention indicators, and orientation practices.
•Structures work environment that is supportive of a highly engaged and effective work force. Monitors physician and employee engagement and makes recommendations to improve work culture as necessary.
•Encourage employees to understand Rush goals and industry trends by attending town hall meetings, conferences, and community events.
•Identifies opportunities to expand employees' professional knowledge and responsibilities and supports their career aspirations.
•Maintain regular, two-way communication with staff to understand their work issues and concerns and to build their understanding of Rush and the department.
•Ensures financial performance of department is consistent with institutional practices and budget expectations. Prepares and manages annual operating and capital budget for the department.
•Partners with department leadership in monitoring trends and underlying patient experience issues and institutes Practice changes to resolve problems. Monitors and addresses patient experience feedback.
•Ensures safe work environment and creates an environment that puts patient at center of practice.
•Participates in institutional quality assurance or quality assessment programs.
•May ensure that patient issues/complaints are properly resolved as applicable.
•Responsible for achievement of all compliance, regulatory, joint commission, ECOG/UNOS/OSHA adherence, and other regulatory body requirements.
•Understands and effectively uses EPIC, and other systems and software databases to achieve goals.
•Implements policies, practices, and standards that model and reinforce the Rush mission, vision and values as well as the patient centered/patient first care model. Advocates a culture of Inclusion.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $25.20 - $39.69 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Supervisor of the Access Center is responsible for the supervision of the call center operations and providing consultation in support of the Rush Access Center and its varied operations. In this role, the Supervisor routinely works with a high-level of self-initiative, authority, and responsibility in performing technical and operational system management requirements; as well as addressing supervisory situations following well-established procedures and demonstrating independent judgement and execution. The Access Center Supervisor must possess broad and comprehensive knowledge, experience, and understanding of all Patient Access Center operations that will assist in effective operational implementation of RUMG Access Center policies or providing recommendations that will support effective and successful decision making by leadership. Exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
•Bachelor’s Degree or equivalent in experience.
•3 years demonstrated success/results in healthcare patient access, practice management or call center operations
•Proven ability to operationalize strategies.
•Broad knowledge of healthcare trends, challenges, and opportunities applicable to academic medical centers.
•Ability to analyze, compare and evaluate various courses of action.
•Ability to build successful teams utilizing strong interpersonal skills.
•Certified Healthcare Access Associate (CHAA) within 12 months of hire
Preferred Job Qualifications:
Physical Demands:
Competencies:
•Leadership
•Integrity
•Problem Solving
•Time Management
•Change agent
•Results driven
•Self-motivated and self-directed
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Supervises and directs the daily/weekly/monthly activities and performance of team members.
•Identifies and resolves operational problems using defined processes, expertise and judgment.
•Establishes and monitors the productivity of the Patient Access Center Representatives and generates and analyzes productivity reports.
•Collaborates with Access Center Leadership to analyze call forecasts, call arrival patterns, in relationship to staff levels and modify staffing levels accordingly to meet productivity and quality measures established.
•Competent and proficient in Salesforce and Genesys platforms; optimizes patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
•Collaborates with IT and Access Center leadership to identify opportunities for enhancements in customer relationship management (CRM) processes, while providing feedback on Genesys contact center workflows to improve overall operational performance.
•Maintains up-to-date knowledge of system updates and functionalities, providing training and support to team members as needed.
•Reinforces and confirms that all patient communications services, productivity and performance goals, and unit or departmental objectives are successfully accomplished to the highest service level possible and in accordance with department goals.
•Ensures the successful performance and/or completion of administrative or supervisory duties, tasks, and assignments supporting operations are within established time frames; meeting established rates of performance for the quality and quantity of work for the position; demonstrating a level of quality, efficiency, and accuracy in the employee’s job performance that ensures the highest standards of excellence.
•Working closely with the QA & Training teams, supports and maintains a Continuous Quality Improvement (CQI) approach within the department; continuously gathering and assessing data for use in improving individual and department performance, as well as contributing to the development of more efficient and effective operational processing.
•Delivers guidance and recommends corrective services to address customer complaints.
•Supervises all assigned members prioritizing and assigning work; coordinating, monitoring and supervising staff members by providing guidance and direction on the successful completion of assigned tasks, duties, and responsibilities that support the successful achievement of department goals and objectives
•Monitors calls to observe employee demeanor, interaction with customer, customer navigation through appointment scheduling, and technical accuracy.
•Implements timely operational corrections or changes to a process or staff performance that will support effective resolution of identified errors, oversights, or unmet compliance requirements.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Respiratory Care

Work Type: Full Time (Total FTE 0. 9)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $42.00 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Highlights

$25,000 SIGN ON BONUS

Tuition Reimbursement + Masters Degree Respiratory Care (only MS in IL)

Work alongside 7 contributors to Egan’s Fundamentals of Respiratory Care

403B contribution matching

Global leader in Respiratory Care

Relocation Assistance available

Summary:

(Formerly titled Respiratory Therapist 1) Provides simple, intermediate, and complex therapeutic and diagnostic procedures on the general care floors and special care units. Improves and maintains patient cardiopulmonary status through the application and administration of various medications, gases, devices, and procedures. Functions independently in the specialty units. Specializes in either adult or pediatric/neonatal specialty care and functions independently in either or both areas. Exemplifies the Rush Medical Center mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Registered Respiratory Therapist and an Illinois Respiratory Care Practitioner license.
•Pass departmental competencies in Critical Care.
•BLS Healthcare Provider (CPR) Certification obtained within four weeks of hire.
•Technical skills are required to adapt equipment and procedures to patient needs.
•Analytical skills are required to evaluate patients and their clinical response to therapy.
•Customer service skills are required to effectively meet the needs of patients, families, and members of the healthcare team on an almost constant basis.
•Ability to be highly adaptable to respond to changing workloads and priorities.
Preferred Job Qualifications:
•ACLS Certification.
Physical Demands:
•Standing, walking, pushing, and bending for 75% of the day.
•Ability to lift 20 pounds in order to handle cylinders.

Responsibilities:
1. Administers, monitors, and weans mechanical ventilation; makes ventilator recommendations based on clinical assessment, technical assessment, and laboratory values; manages airways.
2. Administers bronchial hygiene and treatment procedures including aerosol therapies, chest physical therapy, and therapeutic gas administration; analyzes gases where applicable; procures and delivers gases using central piping systems and gas cylinders.
3. Assesses patients clinically before and after the administration or application of any medication, procedure or device; recommends appropriate therapy including initial therapy, changes in therapy, and discontinuance of therapy.
4. Applies CPAP and BIPAP and makes recommendations based on patient compliance, response, and laboratory values.
5. Documents work timely, completely, and accurately, including documentation in the patient medical record, documentation in the department records, and patient billing.
6. Assesses patient oxygenation, ventilation, and hemodynamic status through clinical observation, patient assessment, physiologic monitoring including oximetry, capnography, ventilator waveform analysis, and cardiac output, ECG, and laboratory values; provides respiratory care interventions within the scope of the Rapid Response Team, performs CPR.
7. Performs bedside spirometry including spontaneous breathing parameters, PEFR, and other limited pulmonary function; identifies normal values for patients.
8. Provides patient/family education.
9. Performs ECGs and arterial puncture.
10. Performs bronchoscopy assist.
11. Provides clinical supervision of respiratory care students on rotation.
12. Demonstrate initiative in optimizing patient care by participating in physician rounds and documenting assessment findings and therapy changes.
13. Participates in CQI and QA initiatives including work audits and committee participation.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.