Physician - Family Medicine - Chicago Suburbs (Aurora - South Eola)

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Patient Registration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent.
•0-1 year of experience
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
•Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
•Working knowledge of medical terminology and anatomy and physiology is preferable.

Responsibilities:
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
13.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 1620 W Harrison St, Chicago, Illinois 60612

Hospital: Rush University Medical Center

Department: 5 Kellogg - Adult Observation Unit

Work Type: Part-Time - 24 Hours per week (0. 6 FTE)

Shift: Day Shift: 7:00 AM to 7:30 PM

Work Schedule: 12-Hour Shifts - Weekends Includedd

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $21.00 - $26.25 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Patient Care Technician II (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skills including but not limited to routine (daily) utilization of phlebotomy skills. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High school diploma or equivalent.
• Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
• Maintains current BLS certification.
• Successful completion of the institutional screening examination.
• Ability to solve simple problems.
• Excellent communication and customer service skills.
• Phlebotomy.
Preferred Job Qualifications:
• Prior clinical experience in an acute care setting.
Physical Demands:
• The ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Lifting or carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1. Assists the RN in the delivery of patient care.
1.1 Reports to charge RN or designate for assignment of duties.
1.2 Maintains a safe patient environment.
1.3 Sets priority of duties based on needs of patient and unit under the direction of the RN.
1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
1.5 Assists patients in activities of daily living.
1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
1.7 Performs routine procedures, treatments and specimen collections.
1.8 Demonstrates aseptic technique, when necessary.
1.9 Assists RN or physician with advanced procedures.
1.10 Assists the nurse in the management of uncomplicated tubes and drains.
1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
1.12 Demonstrates knowledge of age specific variables and growth and development. 1.13 Immediately reports changes in patient condition to the appropriate RN.
1.14 Performs phlebotomy routinely, as delegated; correctly labels and processes specimens for laboratory analysis.
2. Transports patients and (other) items as needed.
2.1 Assists with admission, discharge, and transport of patients.
2.2 Transports laboratory specimens and patient belongings as required.
2.3 Obtains blood products, supplies and equipment as necessary.
3. Competently utilizes technology.
3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
3.2 Demonstrates proficiency in the use of Epic...
3.3 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.3.4 Consistently documents in real time at the point of care.
4. Maintains a safe and orderly, well-equipped environment.
4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly according to guidelines and unit routine.
4.2 Independently orders, organizes, and restocks according to unit specifications.
4.3 Replenishes patient room supplies.
4.4 Maintains emergency supplies.
5. Demonstrates a professional work style in interactions with internal and external customers.
5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
5.2 Negotiates break time and communicates departure and return time per unit protocol.
5.3 Demonstrates a willingness to accept positive and negative feedback and changes behavior as indicated.
5.4 Demonstrates initiative and self-direction in work habits.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: RUSH Strategic Internal Comm

Work Type: Full Time 

Work Schedule: 8 Hr (8:00 AM - 5:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).

Pay Range: $45.59 - $66.16 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary:
The Manager, Strategic Internal Communications develops, leads and implements enterprise internal communications strategies that promote organizational clarity, alignment and engagement across Rush University System for Health. Serving as a trusted communications advisor to leaders and cross-functional teams, this role provides counsel on message development, audience strategy, communication planning and change management for complex organizational initiatives.
In addition to leading strategic communications efforts, the manager helps shape the direction and effectiveness of the Internal Communications team by establishing editorial standards, improving workflows, cultivating high-quality storytelling and coaching colleagues through constructive feedback and collaboration. The role fosters innovation, strengthens content strategy and promotes continuous improvement across internal communications channels and processes.
The manager partners closely with senior leaders and stakeholders to ensure communications are timely, aligned, measurable and responsive to organizational needs while helping advance a connected, informed and engaged employee experience.

Other information:
•Bachelor's degree required.
•Seven to ten years of progressively responsible communications experience, including strategic internal communications.
•Demonstrated experience developing enterprise communications strategies and advising organizational leaders.
•Demonstrated ability to influence without direct authority and build consensus among diverse stakeholders.
•Exceptional writing, editing, proofreading and storytelling skills.
•Strong experience leading communication planning for complex organizational initiatives and change management efforts.
•Experience developing content strategies across multiple communication channels.
•Excellent interpersonal and relationship-building skills, with the ability to influence and advise leaders at all organizational levels.
•Demonstrated leadership experience, including coaching, mentoring or leading cross-functional teams and projects.
•Strong project management skills with the ability to manage multiple high-priority initiatives simultaneously.
•Experience using communication analytics, survey tools and performance metrics to guide strategy.
•Strong analytical, organizational and critical-thinking skills.
•Ability to work independently while successfully leading cross-functional initiatives.
•Experience managing competing priorities in a fast-paced environment.
•Knowledge of AP Style and editorial best practices.
•Experience working collaboratively with creative professionals, vendors and business partners.
•Budget management experience preferred.
Preferred Job Qualifications:

•Bachelor’s degree in communications, public relations, journalism, marketing, brand strategy, organizational development, or related field preferred.
•Experience in healthcare communications strongly preferred.
•Experience supporting executive communications and organizational leadership.
•Experience with employee engagement, organizational change communications and enterprise communication strategy.
•Experience with digital communications platforms, intranet strategy and content governance.
Physical Demands:
N/A
Competencies:
•Strategic Communications
•Executive Partnership & Influence
•Strategic Thinking
•Storytelling & Message Development
•Editorial Leadership
•Cross-functional Collaboration
•Project & Program Management
•Change Leadership
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Strategic Communications
•Develop and lead comprehensive internal communications strategies that support organizational priorities, enterprise initiatives and executive leadership objectives.
•Serve as a trusted communications advisor to leaders, providing strategic counsel on message development, audience needs, communication timing, sequencing and delivery.
•Lead communications planning for complex organizational initiatives, operational priorities and change management efforts.
•Anticipate employee information needs and recommend communication approaches that promote transparency, alignment and trust.
•Ensure consistency, quality and strategic alignment across enterprise internal communications.
Content Strategy & Governance
•Establish and maintain standards, policies, governance and best practices for Rush’s internal communications channels and content strategy.
•Lead the development and management of the systemwide internal editorial calendar, prioritizing communications based on organizational priorities and audience needs.
•Recommend and oversee appropriate internal communication channels, formats and distribution strategies.
•Continuously evaluate and improve internal communication processes, workflows and operational efficiency.
•Lead the adoption of new communication technologies and digital tools that improve employee engagement and communication effectiveness.
•Partner with Marketing Communications Department leadership to drive implementation of a unified content strategy across Rush.

Executive & Organizational Partnership
•Partner with senior leaders, operational teams and subject matter experts to develop communication strategies that support organizational decision-making and execution.
•Build collaborative relationships across departments to ensure coordinated, consistent enterprise messaging.
•Represent Internal Communications on enterprise committees, workgroups and strategic initiatives.
•Serve as a communications liaison for assigned organizational priorities and business units.
•Collaborate with Marketing Communications colleagues to ensure alignment between internal and external messaging when appropriate.

Leadership
•Provide leadership, coaching and strategic direction to content contributors, interns, project teams and cross-functional partners.
•Foster a collaborative, high-performing culture focused on creativity, innovation, accountability and continuous improvement.
•Establish editorial standards and provide coaching that promotes high-quality writing, storytelling and communication planning.
•Lead brainstorming sessions, story development and editorial planning that support organizational priorities.
•Identify emerging internal communications needs, industry trends and organizational risks, and proactively recommend communication strategies that advance organizational goals.
•Manage relationships with external vendors, freelancers and creative partners as appropriate.

Editorial Oversight & Storytelling
•Lead enterprise editorial planning and content prioritization across internal communication channels.
•Ensure all content supports Rush's mission, strategic priorities, brand positioning and employee experience.
•Guide the development of compelling, audience-focused storytelling that communicates complex topics clearly and effectively.
•Oversee content development from planning through publication and evaluation, ensuring editorial quality and strategic alignment.
•Provide editorial direction and final review for significant internal communications initiatives.
•Serve as the team's primary editorial authority, establishing and maintaining editorial standards, AP style and messaging consistency.
•Review and edit communications developed by colleagues and business partners, providing constructive feedback and coaching to strengthen writing quality.
•Evaluate, prioritize and provide strategic recommendations for internal communications requests based on organizational priorities, audience needs and channel effectiveness.

Writing & Content Development
•Develop and edit high-impact communications for enterprise initiatives, executive leadership and organizational priorities.
•Translate complex business and healthcare topics into clear, engaging communications for diverse audiences.
•Conduct interviews, research and information gathering to support strategic communications initiatives.
•Collaborate with writers, designers, photographers and videographers to develop engaging multimedia content.
•Maintain exceptional editorial standards across all communication materials.

Team Measurement & Continuous Improvement
•Establish key performance indicators and success metrics for internal communications initiatives.
•Evaluate communication effectiveness through analytics, surveys, engagement metrics and qualitative feedback.
•Develop recommendations that improve communication strategy, channel performance and employee engagement.
•Present communication insights, trends and strategic recommendations to department leadership and organizational stakeholders.

Emergency Communications
•Serve as a member of the Internal Communications emergency response team, supporting organizational incident communications, emergency notification processes and after-hours communications responsibilities, including ongoing participation in pager rotation.
•Assist in developing and maintaining emergency communication procedures and related documentation.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacotherapy Clinic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $47.79 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Job Summary:

The ambulatory pharmacy technician position will work closely with ambulatory clinical pharmacy specialists to assist with improving patient care and outcomes. These activities will include assisting with the clinical pharmacists to complete care coordination including patient scheduling, communicating with patients and their caregivers, completing medication reconciliations, and medication access support. They will be an important part of the patient care team and ensure excellent service is provided to patients and their families. The ambulatory pharmacy technician position may be coordinated centrally through department or assigned by unit, physician practice, or service line. 

Job Responsibilities: 

• Manages caseload, serves as resource, sets priorities and completes assigned tasks.
• Facilitates collaboration with clinical pharmacy team/department to prioritize tasks, ensuring department support needs are met. 
• Models ICARE values and actively supports teamwork, customer service and employee engagement. Flexes schedule to meet department needs. 
• Facilitates effective, efficient communication and problem solving with internal and external customers. Uses clinical software to document activities, track performance outcomes and produce performance reports. 
• Provides training and orientation, creates reference materials and shares expertise with others.
• Seeks continuing education opportunities, completes required in-services and maintains professional growth by attending various department, institutional and external meetings, seminars and workshops. 
• Applies performance improvement strategies to promote continuous process improvement.
• Identifies opportunities and collaborates with specialty pharmacy team/department to implement solutions. May serve on department or hospital-wide committees as needed. 
• Collaborates with team, department, unit staff, and/or physician practice to ensure expectations are met.
• Performs activities in support of patient flow that may include patient placement activities. 
• Ability to assume other related responsibilities as assigned.

Required Job Qualifications:

• High School Diploma or Equivalent.

• Five years' experience in the alternate site care environment.

• Excellent problem solving skills and the ability to work independently in a fast paced environment.

• Experience providing customer service to both internal and external customers, including meeting quality standards for service and evaluation of customer satisfaction.

• Excellent interpersonal, verbal and written communication skills and organizational skills.

• Knowledge of and guarantees compliance with: state and federal regulations, accrediting body standards, HDM pharmacy policies and procedures and standards of performance.

• Knowledge of marketing strategies, processes and available resources.

• Ability to develop, plan and implement short- and long-range goals.

• Experience in identifying operational issues and recommending and implementing strategies to resolve problems.

• Computer skills (Word, Excel, patient databases, email); experience using voicemail and cell phones.

• Telephone, computer systems, copiers, fax machines, calculator and other office equipment as necessary.

• Advanced knowledge of Medicare, Medicaid and insurance benefits.

• Normal office and clinical environments.

Preferred Job Qualifications:

• Bachelor's Degree.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Hematology-Oncology

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:30:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.00 - $23.38 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School graduate.
• National Phlebotomy Association or equivalent certification.
• Good interpersonal and communication skills.
Preferred Job Qualifications:
• Two years of phlebotomy experience in a hospital setting.
Physical Demands:
• Works throughout the Medical Center's patient care areas and laboratories.
• Frequent exposure to potentially infectious diseases and body fluids.
• Work requires bending, standing and walking for the majority of the workday.

Responsibilities:
•Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
•Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
•Responds promptly to pages.
•Volunteers to help others complete work when time permits.
•Reports back to the laboratory for further assignment when assigned work is complete.
•Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
•Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
•Acts as a resource person to others for technical questions.
•Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
•Attends and documents the division's required hours of continuing education.
•Helps train students and new employees. Completes training checklists within established deadlines.
•Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
•Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
•Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
•Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
•Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
•Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
•Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
•Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
•Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
•Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Hematology-Oncology

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.00 - $23.38 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School graduate.
• National Phlebotomy Association or equivalent certification.
• Good interpersonal and communication skills.
Preferred Job Qualifications:
• Two years of phlebotomy experience in a hospital setting.
Physical Demands:
• Works throughout the Medical Center's patient care areas and laboratories.
• Frequent exposure to potentially infectious diseases and body fluids.
• Work requires bending, standing and walking for the majority of the workday.

Responsibilities:
•Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
•Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
•Responds promptly to pages.
•Volunteers to help others complete work when time permits.
•Reports back to the laboratory for further assignment when assigned work is complete.
•Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
•Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
•Acts as a resource person to others for technical questions.
•Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
•Attends and documents the division's required hours of continuing education.
•Helps train students and new employees. Completes training checklists within established deadlines.
•Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
•Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
•Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
•Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
•Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
•Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
•Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
•Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
•Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
•Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.