Admission Registration Specialist 1

Location: Chicago, Illinois / Remote Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: IT Infrastructure Work Type: Full Time (Total FTE between 0. 9 and 1. 0) Shift: Shift 1 Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits). Pay Range: $31.47 - $52.87 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. Summary: Rush University Medical Center is seeking a *Technical Documentation Engineer* to help bridge the gap between complex IT infrastructure and clear, accessible documentation. In this key role, you will collaborate with engineers, IT teams, and stakeholders to develop and maintain technical documentation that supports both internal teams and end users. You’ll be responsible for creating user-friendly materials—including system diagrams, standard operating procedures (SOPs), infrastructure overviews, and knowledge base articles—that translate highly technical content into practical, understandable resources. This role is ideal for someone who enjoys organizing information, improving clarity, and enabling others through great documentation. Rush is seeking a detail-oriented engineer to develop, maintain, and improve technical documentation for our IT infrastructure. This role is essential in ensuring accurate, clear, and accessible documentation of systems, processes, technical architects, and best practices for IT teams, engineers, and end users. The right individual exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Responsibilities: * Develop, update, and maintain technical documentation, including server/application architectures, system configurations, cloud/hybrid infrastructure, and operational procedures. * Collaborate with IT teams, engineers, and stakeholders to gather information and translate technical concepts into clear documentation. * Create and manage documentation for standard operating procedures (SOPs), incident response plans, and departmental recovery processes. * Ensure consistency, accuracy, and compliance with industry standards and company policies. * Develop user guides, FAQs, and knowledge base articles to support IT teams and end users. * Maintain version control and manage document repositories for easy accessibility. * Assist in developing training materials and onboarding documentation for Infrastructure colleagues. * Creation of root cause analysis documentation for infrastructure specific issues. * Continuously improving documentation processes to enhance usability and efficiency. * Adhere to best practices, tools, and processes for developing a comprehensive documentation system. * Participate in the development and implementation of Rush’s knowledge base repository. * Establish and conduct periodic reviews of Rush’s technical documentation. * Design, build, and deploy application infrastructure in accordance with architectural guidelines. * Understanding of HA architecture (clustering, RAC, ADG, fail over etc.), multiple DC architecture, multi-cloud integration. * Knowledge of TCP/IP protocol and firewalls * Knowledge of Virtual Machines and Container concepts. Position Requirements * Bachelors degree and 4+ years in IT infrastructure, technical writing, or related fields OR High School Diploma/GED and 8 years experience * Strong understanding of cloud (AWS, Azure, GCP) and on-prem infrastructure concepts. * Proven experience in IT technical writing, infrastructure documentation, or a related role. * Strong understanding of IT infrastructure components, including networking, servers, cloud environments (AWS, Azure, GCP), and security. * Proficiency with documentation tools such as Microsoft Word, Visio, Draw.io, or similar technology. * Strong communication and analytical skills, with the ability to explain complex technical concepts clearly. * Experience with automation tools, scripting, or infrastructure-as-code (IaC) documentation is a plus. Preferred Job Qualifications: * Experience with MCP, MCSE on Windows 2016, and 2019 is preferred. * ServiceNow experience. * AWS/Azure/GCP certifications or relevant observability certifications. * Familiarity with ITIL practices. * Security, Privacy, and Regulatory/HPIAA Compliance * Healthcare Environment Experience Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 1620 W Harrison St, Chicago, Illinois 60612 Hospital: Rush University Medical Center Department: 14 West Tower - Med-Surg Oncology Work Type: Full-Time - 36 Hours per week (0. 9 FTE) Shift: Night Shift: 7:00 PM to 7:30 AM Work Schedule: 12-Hour Shifts - Weekends Included Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits). Pay Range: $18.00 - $23.50 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. Summary: The Patient Care Technician (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skill. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures. Other information: Required Job Qualifications: •High school diploma or equivalent. •Maintain current BLS certification. •Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience. •Successful completion of the institutional screening examination. •Ability to solve simple problems. •Excellent communication and customer service skills. Preferred Job Qualifications: •Prior clinical experience in an acute care setting. Responsibilities: 1. Assists the RN in the delivery of patient care. 1.1 Reports to charge RN or designate for assignment of duties. 1.2 Maintains a safe patient environment. 1.3 Sets priority of duties based on needs of patient and unit, under the direction of the RN. 1.4 Under the direction of the RN, participates in the implementation of individualized plans of care. 1.5 Assists patients in activities of daily living. 1.6 Accurately obtains patient data and documents all care in the appropriate patient care record. 1.7 Performs routine procedures, treatments and specimen collections. 1.8 Demonstrates aseptic technique, when necessary. 1.9 Assists RN or physician with advanced procedures. 1.10 Assists the nurse in the management of uncomplicated tubes and drains. 1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc. 1.12 Demonstrates knowledge of age specific variables and growth and development. 1.13 Immediately reports changes in patient condition to the appropriate RN. 2. Transports patients and (other) items as needed. 2.1 Assists with admission, discharge, and transport of patients. 2.2 Transports laboratory specimens and patient belongings as required. 2.3 Obtains blood products, supplies and equipment as necessary. 3. Competently utilizes technology. 3.1 Demonstrates proficiency in the use of the telephone and patient call system(s). 3.2 Demonstrates proficiency in the use of EPIC. 3.3 Consistently documents in real time at the point of care. 3.4 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment. 4. Maintains a safe and orderly, well equipped environment. 4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routine. 4.2 Independently orders, organizes, and restocks according to unit specifications. 4.3 Replenishes patient room supplies. 4.4 Maintains emergency supplies. 5. Demonstrates a professional work style in interactions with internal and external customers. 5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift. 5.2 Negotiates break time and communicates departure and return time per unit protocol. 5.3 Demonstrates initiative and self-direction in work habits. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois / Remote Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: IT Infrastructure Work Type: Full Time (Total FTE between 0. 9 and 1. 0) Shift: Shift 1 Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits). Pay Range: $38.07 - $63.96 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. Summary: Are you passionate about keeping critical systems resilient and operational, even during a crisis? Rush University Medical Center is seeking a *Business Continuity & Disaster Recovery (BC/DR) Engineer* to drive the development, maintenance, and advancement of our enterprise IT resilience strategy. In this highly visible and technical role, you will serve as the *primary owner of Rush’s enterprise backup solution*, partner with cross-functional teams, and ensure that our hybrid infrastructure — both on-prem and in the cloud — can withstand disruptions and recover quickly and securely. The ideal candidate brings *4+ years of hands-on experience in backup and disaster recovery solutions*, a strong understanding of *hybrid cloud environments* (AWS, Azure, or GCP), and a passion for scripting and automation to improve recovery outcomes. You’ll work at the intersection of *technology, cybersecurity, and business continuity* in a collaborative environment that values innovation, accountability, and purpose-driven work. Join a mission-focused organization consistently ranked among the nation’s best in healthcare, and help ensure that critical technology continues to serve patients and providers when it matters most. This position is for a full-time Business Continuity/Disaster Recovery Engineer with 4+ years of professional experience. Rush is seeking a Business Continuity & Disaster Recovery (BC/DR) Engineer to develop, maintain, and enhance our IT resilience capabilities. This role is responsible for ensuring critical systems and infrastructure can withstand and recover from disruptions efficiently. The ideal candidate will have experience in backup technologies, IT disaster recovery planning, testing, and implementation, along with strong technical expertise in hybrid cloud environments. The right individual exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Responsibilities: * Primary owner of Rush’s backup solution. * Ensure backups complete on time and address any failures that may occur. * Capture and track performance metrics related to Rush’s backup environment. * Work in conjunction with Rush’s Cybersecurity team to create, update, and test disaster recovery plans for IT infrastructure, ensuring alignment with business continuity requirements. * Conduct infrastructure dependency mapping to identify vulnerabilities. * Participate in planned disaster recovery drills, document findings, and work with D&IS teams to address gaps. * Assist in disaster recovery activations, coordinating technical recovery efforts, and post-incident reviews. * Work closely with cloud and on-premises infrastructure teams to implement high availability, backup, and recovery strategies. * Ensure DR plans comply with industry regulations, security policies, and best practices while maintaining up-to-date documentation. * Leverage automation and scripting to improve backup, failover, and recovery processes. * Partner with cybersecurity, application, and network teams to integrate DR capabilities into broader IT resilience strategies. * Validate application tiering expectations align with IT capabilities. Requirements * Bachelors Degree and 4+ years of experience in managing a large enterprise backup environment or High School diploma/GED and 8 years' experience. * Proficient in disaster recovery, business continuity, or infrastructure resilience concepts. * Strong knowledge of IT infrastructure, including hybrid cloud (AWS, Azure, or GCP), virtualization, storage, and networking. * Experience with enterprise backup and recovery solutions (e.g., Veeam, Commvault, Rubrik, or Cohesity). * Hands-on experience with automation and scripting (PowerShell, Python, Terraform, or Ansible). * Strong analytical, problem-solving, communication, and documentation skills. * Proficiency with documentation tools such as Microsoft Word, Visio, Draw.io, or similar technology. Preferred Job Qualifications: * Experience with MCP, MCSE on Windows 2016, and 2019 is preferred. * AWS/Azure/GCP certifications or relevant observability certifications. * Rubrik Certification * Familiarity with ITIL practices. * Security, Privacy, and Regulatory/HPIAA Compliance * Healthcare Environment Experience Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Enterprise Bus Applications Work Type: Full Time (Total FTE between 0. 9 and 1. 0) Shift: Shift 1 Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits). Pay Range: $41.88 - $70.36 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. Summary: The Senior Archive Data Analyst is responsible for supporting the RUSH Enterprise Data Archival Program, ensuring that legacy system data is securely archived, accessible, and compliant with regulatory and RUSH retention policy. This role requires collaboration with Digital and Information Services teams, clinical, financial, and operational stakeholders to execute archive projects effectively. The analyst will be involved in all project activities including archive intake, technical execution, operational workflow review, and validation testing to maintain data integrity and usability within the organization’s data ecosystem. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures Other information: •Bachelor’s in Computer Science, Information Systems, or related discipline and (4-6 years) years of experience working with clinical or business systems. Six to eight years of experience in a clinical application setting will be considered in lieu of bachelors •Excellent communication skills. •Ability to analyze and implement processes to enhance customer experience or IS operations. •Good foundation in basic computer skills; command of common office tools (e.g. Microsoft Office Suite, Visio, e-mail). •General knowledge of Business Systems and clinical systems •Healthcare experience is desired. •Experience successfully delivering technology projects. Responsibilities: • Work in direct collaboration with several cross-functional leaders to support objectives. • Provides leadership, coaching, and mentoring to staff. Able to make recommendations regarding the architecture of systems. • Creates and provides quality review of technical specifications, testing plans, and general artifacts that describe the use of systems and modifications made to systems. • Develops, analyzes, prioritizes, organizes requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow. Provides quality review of these artifacts developed by colleagues • Serve as the primary liaison between D&IS and Business Clients including clinical, revenue cycle, HR and other departments as part of archive needs. • Conduct stakeholder interviews to gather requirements for each archive project. • Define and document workflow processes for end users to determine requirements for data access and retrieval. • Train end users and internal D & IS teams on archive system utilization. • Develop and maintain standard operating procedures (SOPs) for archival processes. • Perform or assist with data extraction, transformation, and loading (ETL) from legacy applications into the archive solution. • Ensure data mapping accuracy and adherence to retention and compliance policies. • Work with Digital and Information Services data security teams to implement encryption and access control measures. • Assistance with API integrations and contextual linking of archived records within EHR (Epic) and other pillar systems (Workday, ERP, etc.). • Maintain system access and login credentials of end users. • Develop a testing plan(s) to ensure accuracy, completeness, and accessibility of archived data. • Conduct validation checks on extracted data against legacy system records. • Perform user acceptance testing (UAT) with clinical, financial, and operational stakeholders. • Coordinate with compliance and risk management teams to verify adherence to regulatory standards. • Troubleshoot and resolve data inconsistencies, missing records, and access issues Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 1700 W Van Buren St, Suite 470; Chicago, Illinois 60612 Business Unit: Rush Medical Group Department: Family Medicine Clinic Work Type: Full-Time - 40 Hours per week (1. 0 FTE) *Work Schedule: *Must be able to work an 8-hour shift between the hours of 6:30 AM to 6:00 PM - *Monday to Friday* Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits). Pay Range: $31.14 - $53.94 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. Summary: The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Other information: Required Job Qualifications: • Current license and credentials by the state they are assigned. • At least one year of nursing experience required. • Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014. • All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer. • Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3. • Current CPR Certification. • Analytical ability. • Communication skills in order to lead and teach. • Ability to interact effectively with others in difficult situations. • The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports. - A specialty certification may be required for certain departments within 12 months of hire. Preferred Job Qualifications: • National Certification. Physical Demands: • Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift. • Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs. • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents. Responsibilities: 1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes. 2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial). 3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families. 4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment. 5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum. 6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures. 7.Communicates current evidence-based strategies, standards of care and protocols with peers. 8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes. 9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures. 10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families. 11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications. 12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes. 13.Recognizes patterns and problems in a specific patient population that require evaluation. 14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences. 15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care. 16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings. 17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals. 18.Considers factors related to resources utilization when delivering care to patients and families. 19.Supports clinic goals and change initiatives and participates in nursing shared governance. 20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes. 21.Provides education to staff and/or students in the clinic. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Security Work Type: Full Time (Total FTE between 0. 9 and 1. 0) Shift: All Shifts Available Work Schedule: 8 Hr (12:01:00 AM - 11:59:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits). Pay Range: $21.70 - $24.25 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. Summary: Under the general supervision of a Security Supervisor, the armed Security Officer will provide physical protection for persons and safeguarding of property on the Rush University Medical Center (RUMC) Campus. The security officer will report and document infractions of rules, regulations and policies of RUMC; and violations of federal, state and local laws and/or ordinances. The security officer will exemplify the RUMC missions, visions and values and act in accordance with RUMC policies and procedures. Other information: Knowledge: High School graduate or GED. Previous hospital security experience preferred but not required. Valid driver’s (Illinois, Indiana, and Wisconsin) license required. Must have a prior driving record deemed acceptable to RUMC based upon the results of a Motor Vehicle Report check conducted by Human Resources. Must possess and be responsible for maintaining current Permanent Employee Registration Card (PERC). Must have completed 28 hours firearm training as demonstrated through a certification of successful completion of Firearms Training Course. Must be eligible to obtain a Firearm Control Card (FCC)* within 90 days of employment (*Including revolver). Illinois Firearm’s Owner’s Identification Permit (FOID) required. International Association for Healthcare Security and Safety (“IAHSS”) certification required within six months of employment and maintained thereafter. Skills:Ability to handle confidential matters. Ability to exercise independent judgment; excellent customer service skills. Abilities:Must be able to stand or walk during the majority, if not entire tour of duty and be able to withstand weather extremes for external assignments. Physically able to perform required responsibilities. Must be able to qualify for and successfully demonstrate the use and maintenance of firearms and departmental equipment. Must be able to wear body armor. Disclaimer: The above is intended to describe the general contents of and requirements for the performance of this job and is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Responsibilities: 1.Provide fixed, walking and vehicular patrols of all RUMC buildings and grounds. 2.Perform Security Services Dispatch functions. 3.Conduct basic interviews and investigations. 4.Observe and document security and safety hazards. 5.Prepare incident reports, memorandums and other written documentation. 6.Assists local police agencies during investigations or emergencies. 7.Monitor and assist with access control and visitor management. 8.Controls and enforces vehicular and pedestrian traffic patterns in the Medical Center as assigned. 9.Provides security escort services as assigned. 10.Participates in property control procedures (accepts, records, stores, returns, or releases to authorized persons). 11.Responds to emergency situations (i.e. Code Red, Blue, Code Triage, Code Orange, etc.). 12.Performs other duties as assigned. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.