Registered Nurse 2, ED (nights)

Location: 1620 W Harrison St, Chicago, Illinois 60612

Business Unit: Rush University System for Health

Department: Transformation Management Office

Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $72,571 - $118,102 per year

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Project Manager provides leadership on internal non-technical projects or programs from initiation through delivery. Gathers required data from end users to evaluate objectives, goals, and scope to define deliverables. Ensures that all targets and requirements are met and are completed on schedule and within budget. Works closely with various internal departments to ensure successful completion of projects. Keep leadership informed of key issues that may impact project completion, budget, or other results. Entry-level position within field. Requires little to no experience in discipline. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
• Bachelor’s degree.
• Three years of project experience.
• Proficiency with Microsoft Office Suite and Internet Explorer; strong spreadsheet and database skills.
• Excellent organizational and analytical skills.
• Strong communication and teamwork skills.
• Ability to function independently and in a team-based environment. Ability to work effectively with various levels of employees and management; ability to build consensus across diverse groups.
Preferred Job Qualifications:
• Master’s degree in Healthcare Administration or Business.
• Experience working with physician groups and IS.

Responsibilities:
1.Manage multiple projects simultaneously
2.Direct and manage project development and progress from beginning to end.
3.Define and document within the project initiation deliverables (e.g. Charter, Device Requirements Spreadsheets, etc.), the project technology scope, goals and deliverables supporting business goals in collaboration with senior management and stakeholders.
4.Draft and submit budget proposals and recommend subsequent budget changes
5.Build, develop, and grow any business relationships vital to the success of the project.
6.Estimate and identify the resources and participants needed to achieve project goals.
7.Develop scaled project plans and associated communications documents using standard tools
8.Plans will address all aspects of the standard technology implementation life cycle including design, procurement, installation, build/configure, test, train, go-live and close
9.Plans will include a Work Breakdown Schedule including activities/tasks, responsible parties, milestones and schedule
10.Facilitate or participate in routine project team meetings to establish and continually manage project requirements and expectations with team members and other stakeholders
11.Coach, mentor, motivate and supervise project team members and contractors, influencing them to take positive action and accountability for their assigned work.
12.Determine the frequency and content of status reports from the project team, analyze results and troubleshoot problem areas.
13.Track and report status (progress, next steps, issues) against project plans to appropriate stakeholders and senior management based upon agreed to communication plans
14.Identify and manage project dependencies and critical path
15.Identify and resolve issues/conflicts and/or escalate where appropriate for resolution.
16.Proactively manage potential scope and schedule changes to eliminate or minimize. Where required, escalate based upon standards established within communication plan.
17.Conduct project post mortems and create a recommendations report in order to develop best practices and tools for project execution and management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Occupational Therapy- Acute

Work Type: Full Time (Total FTE 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $38.02 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Responsible for all aspects of Occupational Therapy service delivery including evaluation, intervention planning, implementation, and reviewing outcome evaluation. Participates in departmental activities including continuous quality improvement and committees. Actively involved in educational opportunities. Annually accomplishes 6 listed activities to maintain position (see attached). The Occupational Therapist (OT) is an active participant in the interdisciplinary team. The Occupational Therapist meets the requirements of all internal and external regulatory bodies. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Initial certification by NBCOT as an OTR
• Meets all state regulatory requirements
• Graduate of an accredited ACOTE OT Program
• Basic computer skills
• Minimum of 3 years experience as an OT

Responsibilities:
• Directs the evaluation process including determining the need for services, defines problems within the domain of OT, determines goals, and establishes treatment priorities.
• Interprets the information provided by the Occupational Therapy Assistant (OTA) and integrates the information into the evaluation as appropriate.
• Develops the intervention plan in collaboration with all team members.
• Implements the intervention plan.
• Determines the need to modify, continue or discontinue services.
• Selects implements and makes modifications to therapeutic activities and interventions that are consistent with patient goals and the patient’s socio-cultural context.
• Demonstrates competency in providing evaluation and treatment in at least one non-primary section of the Occupational Therapy Department.
• Delegates responsibilities to the OTA within guidelines of RUMC.
• Maintains departmental productivity standards.
• Demonstrates ability to safely lift and/or move therapy equipment.
• Demonstrates ability to maintain patient safety.
• Demonstrates the ICARE values with patients, colleagues, and interdisciplinary team members
• Adheres to policies and procedures.
• Maintains accurate and timely patient records.
• Identifies areas of need for continuous quality improvement processes and program evaluation.
• Collaborates with the OTA to develop a plan for supervision as appropriate.
• Supervises OT practicum, level I and level II OTA or OTR students and other students as directed.
• Identifies and pursues own professional growth and development.
• Takes leadership role in embracing change.
• Identifies problems as they arise and seeks to problem solve solutions independently.
• Balance and prioritize patient care treatment with senior responsibilities.
• Demonstrates awareness of others who need assistance and is proactive about giving assistance.
• Assumes leadership role in supervisor or manager’s absence with delegated tasks.
• Provides proof of completed documents related to health and education requirements.
• Functions according to the AOTA Code of Ethics and standards of the profession.
• Supports the practice of practitioner-teacher-investigator model by teaching and following evidenced based practice.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: OB GYN - Clinic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Responsible for assisting with daily questions and direction for the Clinic Coordinator staff. Performs at least 50% of effort in Clinic Coordinator role. Coordinates clinic activities including, coordinating all template management, scheduling, greeting and acknowledging patients throughout the check-in and checkout process, and coordinating referral and insurance authorizations, coordinating all telephone activities and troubleshooting business issues. The employee who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
•High school diploma.
•1-3 years professional medical office experience.
•Basic knowledge of and CPT and ICD9 codes.
•Basic computer knowledge.
•Excellent customer service and interpersonal skills.
•Attention to detail and accuracy.
•Sensitivity to patient health information and protection of confidentiality.
•Ability to utilize EPIC efficiently.
•Ability to sit for several hours each day and remain professional and calm under stressful situations.
•Ability to adapt to change and be flexible.
•Maintains positive, professional relationships with all members of the healthcare team through effective. communication, mutual support and respect.
•Proactively resolves conflict to improve team relationships in support of a healthy work environment.
•Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
•Provides leadership consistent with Rush Missions and Values.
•Demonstrates loyalty and allegiance to the program by representing and supporting management policies.

Responsibilities:
Job Responsibilities:
•Participates in recruitment efforts with interviewing, and hiring direct reports.
•Coordinates onboarding and off-boarding of clinic staff.
•Schedules clinic staff assignments to ensure adequate coverage and equal distribution of work and effort.
•Establishes course of action for self and others to ensure that work is completed effectively and efficiently.
•Serves as a role model and mentor by demonstrating exceptional interpersonal communication and collaboration skills in the management of complex patient care situations.
•Provides training and mentorship to direct reports.
•Provides education to staff in the clinic.
•Conducts annual performance reviews in conjunction with manager.
•Uses effective methods to help build a cohesive team and facilitates the completion of team goals.
•Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to develop, accomplish a task, or solve a problem.
•Ensures compliance with accreditation and regulatory bodies within area of responsibility.
•Works with minimal supervision. Resolves office problems and facilitates solutions, confers with supervisor to resolve more complex issues, assists in preparing ad hoc reports, assists in training of new employees, generates letters requested by physician or patient, per office protocol.
•Manages physician's template and schedule in EPIC.
•Enters, per office protocol, non-medication orders and/or referrals. Performs pre-certification of orders, procedures and surgeries.
•Performs data entry of in-patient or procedural professional charges as assigned.
•Collects time of service payments, posts payments in EPIC, and reconciles end-of-day receipts.
•Answers patient billing questions, coordinates set-up of payment plans, and refers as necessary to appropriate RUMC resources.
•Addresses patient calls efficiently and courteously.
•Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
•Schedules, cancels and reschedules patient appointments, procedures, and surgeries.
•Places reminder calls and collects pertinent information from patients in advance of their appointment per office policy. Supports access by utilizing the wait list and filling appointment slots created by cancellations and no shows.
•Appropriately transfers patients to pre-registration for insurance verification per RUMG policy.
•Greets and acknowledges patients at the front desk, checks patients in and out of the clinic, and performs practice-designated activities to support new patients.
•Accesses EPIC to retrieve referrals, orders and other documentation and contacts various outside agencies to obtain referrals and other documentation.
•Coordinates administrative office functions as assigned including completion of EPIC administrative in-box messages. Problem solves issues by seeking out the appropriate resources.
•Works cooperatively in a team environment.
•Demonstrates compliance with RUMG Customer Service and Performance Standards (attached).
•Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Rush Health Administration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $30.53 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Rush Health is a Clinically Integrated Network with headquarters in Chicago, IL on the Rush University Medical Center main campus.

We are seeking a highly-organized professional to support executive leadership, board governance, and payer collaboration across Rush Health. This role manages Board of Directors and Joint Committee operations, including agenda development, material preparation, meeting facilitation, minutes, governance documentation, and platform management to ensure compliance and executive readiness. The position also provides broad administrative and operational support, coordinating calendars, contracts, purchasing, office logistics, data reconciliation, and cross‑team scheduling with leadership, payers, providers, and external partners. Ideal candidates are self-starters, detail‑oriented, trusted with confidential information, excel in executive-facing communication, and thrive in a fast‑paced, mission-driven healthcare environment.

Summary:
The Administrative Coordinator is central to many of the department wide activities, enabling efficient workflow and the achievement of department goals. With an understanding of the department’s strategies and objectives, the Administrative Coordinator is a key to budget, expense, and office management with minimal supervision. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
• Bachelor’s degree.
• Three years of administrative experience.
• Excellent organization skills and strong oral and written communication skills.
• Proficient with Microsoft Office software.
• Flexibility and willingness to perform a variety of tasks.
• Ability to work independently and demonstrates the ability to work effectively with a diverse group of people.
• Ability to exercise judgment and discretion.
• Ability to maintain expected level of customer service.
• Ability to prioritize, multi-task, and re-prioritize using time management skills to expeditiously complete assignments and duties.

Responsibilities:
1.Manages special projects/duties; coordinates and participates in department and project meetings.
2.Manages department’s various ongoing projects, including continually reviewing/identifying/implementing qualitative and process improvements.
3.Manage the preparation and electronic submission of all grants, proposals, progress reports, and any correspondence related to office activities in compliance with its respective requirements.
4.Responsible for monitoring cost center fiscal operations. Works with Administrator to conduct budget analysis, prepare annual budget analysis, and implement budget initiatives.
5.Assists in design and maintenance of necessary databases. Oversees proper maintenance and database entry.
6.Establishes and implements protocols for policy and procedures according to administrative guidelines. Monitors compliance and evaluates effectiveness.
7.Provides coordination and administrative support to department. Tasks include management of calendars and meeting requests, coordination/preparation of meeting agendas and materials, the development of PowerPoint presentations and Excel spreadsheet support.
8.Manage data collection, analysis, creation, and maintenance of databases.
9.Provides administrative support for the office and staff: answer phones, take messages, maintain electronic calendars. Assist all staff with coordinating meetings as well as record and distribute minutes.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Occupational Therapy- Acute

Work Type: Full Time (Total FTE 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:00:00 AM - 2:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $41.44 - $67.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Responsible for all aspects of Occupational Therapy service delivery including evaluation, intervention planning, implementation, and reviewing outcome evaluation. Actively involved in educational opportunities. Manages daily clinical operations in collaboration with director and manager. Demonstrates clinical excellence in area of responsibility. Acts as a leader in department activities including program development, staff training and advocacy in and outside of Rush. The supervisor is an active participant in the interdisciplinary team. The supervisor meets the requirements of all internal and external regulatory bodies. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Initial certification by NBCOT as an OTR
• Meets all state regulatory requirements
• Graduate of an accredited ACOTE OT Program
• Basic computer skills
Preferred Job Qualifications:
• At least 5 years of experience as an occupational therapist
• Master’s degree in occupational therapy

Responsibilities:
• Directs the evaluation process including determining the need for services, defines problems within the domain of OT, determines goals, and establishes treatment priorities.
• Interprets the information provided by the Occupational Therapy Assistant (OTA) and integrates the information into the evaluation as appropriate.
• Develops the intervention plan in collaboration with all team members.
• Implements the intervention plan.
• Determines the need to modify, continue or discontinue services.
• Selects implements and makes modifications to therapeutic activities and interventions that are consistent with patient goals and the patient’s socio-cultural context.
• Demonstrates competency in providing evaluation and treatment in at least one non-primary section of the Occupational Therapy Department.
• Delegates responsibilities to the OTA within guidelines of RUMC.
• Maintains departmental productivity standards.
• Demonstrates ability to safely lift and/or move therapy equipment.
• Demonstrates ability to maintain patient safety.
• Demonstrates the ICARE values with patients, colleagues, and interdisciplinary team members
• Adheres to policies and procedures.
• Maintains accurate and timely patient records.
• Identifies areas of need for continuous quality improvement processes and program evaluation in collaboration with director and manager.
• Collaborates with the OTA to develop a plan for supervision as appropriate.
• Supervises OT practicum, level I and level II OTA or OTR students and other students as directed.
• Identifies and pursues own professional growth and development.
• Takes leadership role in embracing change.
• Identifies problems as they arise and seeks to problem solve solutions independently.
• Balance and prioritize patient care treatment with senior responsibilities.
• Demonstrates awareness of others who need assistance and is proactive about giving assistance.
• Assumes leadership role in supervisor or manager’s absence with delegated tasks.
• Provides proof of completed documents related to health and education requirements.
• Functions according to the AOTA Code of Ethics and standards of the profession.
• Supports the practice of practitioner-teacher-investigator model by teaching and following evidenced based practice.
• 27.Completes annual performance appraisals with input from manager and director.
• Provides ongoing feedback regarding staff job performance.
• Ensures staff completion of assigned competencies.
• Promotes professional growth of staff.
• Facilitates continuing education meetings.
• Leads business section meeting in collaboration with manager.
• Schedules or delegates scheduling of OT students.
• Covers delegated tasks in absence of manager.
• Functions according to the AOTA Code of Ethics and standards of the profession.
• Supports the practice of practitioner-teacher-investigator model by teaching and following evidence based practice.
• Other duties that may be assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.