Physician Liaison

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access-Pre-Visit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Financial Counselor position is responsible for securing all Transplant, Psychiatric, and rehabilitative services as outlined in the principle responsibilities. Provide excellent customer service to both our patient population and internal as well as external clients. Perform financial counseling duties to assist patients/responsible parties in identifying payment sources. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma or Equivalent
• Two years’ previous experience in a medial healthcare environment
• Demonstrate knowledge and proficiency in securing governmental and non-governmental accounts for payment.
• Working knowledge of creating and maintaining spreadsheet based reports.
Preferred Job Qualifications:
• Bilingual proficiency.

Responsibilities:
1. Identify/counsel potential and repeat/recurring bad debt patients to prevent the rendering of non-urgent care services. Offer payment options to patients based upon policy and procedure.
2. Identify potential charity and grant patients, assist patients with completing eligibility applications, make eligibility determinations (up to $5000 is actual or estimated charges), and notify patients of decisions.
3. Make patient payment arrangements.
4. Investigate additional payment sources.
5. Accept payments.
6. Serve as customer service resource for walk-in patients in hospital lobby/patient registration area.
7. Handle customer service phone calls (pertaining only to prospective services and in-house patients).
8. Provide price estimates to patients, physician offices and ancillary departments.
9. Complete cross training to be a Registration Specialist.
10. Complete daily and weekly volume/productivity management reporting.
11. Participate in/assist with quality management process(es).
12. 100% of accounts requiring patient payment arrangements are concluded with a payment schedule in place prior to the end of the "Bill Hold" period.
13. 90% of Customer Service phone are remedied at the time the call is received.
14. Supervisor/Manager reviews work queue of accounts and various reports.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Hematology-OncologyPBC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign-On Bonus: $3,000

Pay Range: $19.50 - $29.73 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Fincl Planning-Decision Suppt

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $79,081 - $100,838 per year 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Department of Financial Planning and Decision Support is a collaborative, data driven team who, through the use of technology, facilitates decision making throughout Rush in support of its mission, vision, values and strategies. This is an entry level (individual contributor) Healthcare Finance position with exposure Planning, Budgeting, and Forecasting. As an integral member of this team, the Senior Decision Support Analyst will be responsible for determining the best and appropriate ways to: compile data for presentation and/or analysis; identify issues, problems or significant aspects of that data; provide a resource and customer service liaison which effectively and efficiently supports decision makers within our department and throughout Rush. The position should understand the strategic priorities of the department and organization and ask questions to clarify that understanding. Also, they should be able to maintain effectiveness when experiencing changes in work responsibilities or environment. The team member should work to effectively manage their time and resources to ensure work is completed efficiently and on time. They should accurately and carefully follow established procedures for completed tasks and persists in efforts to produce quality output. Additionally, the team member should actively identify new opportunities for learning and using newly gained knowledge on the job. Finally, the position should model the I CARE values by taking actions, making decisions and shaping priorities consistent with the I CARE standards. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:

• Bachelor's Degree in business (Accounting or Finance).
• Five years of experience in financial analysis or financial planning or the equivalent combination of education, training and experience where the required skillset has been acquired.
• Proficiency in Microsoft Office, particularly Excel, PowerPoint and Outlook; Access a plus.
• Familiarity problem-solving, financial analytics and data mining.
• Strong communication skills (oral, written, presentation).
• Highly motivated, self-confident with consistent desire to learn and improve.
• Self-starter with ability to work within a team setting.
• Advocates a culture for inclusion.

Preferred Job Qualifications:

• Experience in a large healthcare system or similar environment.

Responsibilities:

• Prepares routine reports for management distribution (i.e. income statement variances, volume, FTEs, space, etc.)
• Coordinates/compiles data submission for Benchmarking and Productivity.
• Develop/support new EPIC transactional cube and Cogito Star DataMart reporting and functionality.
• Monthly data loads to budget system and dashboard/report development.
• Supports the annual operating and capital budget processes as well as interim reforecasts.
• Provide basic training and support to external departments.
• Performs other related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Rush River N. - Clinic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $50.39 - $90.20 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The nurse manager is professional registered nurse who is responsible for the coordination of clinical care for patients treated. Responsible for the management of the nursing staff and clinical support staff in an ambulatory care setting. The nurse manager facilitates the growth and maintenance of the clinical program in direct collaboration with the Medical Director(s). The manager also is responsible for providing regulatory and quality oversight to the staff as well as participation in division initiatives under the direction of the Director of Nursing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Bachelor's degree in nursing.
• Current Illinois licensure as a registered nurse.
• National nursing certification required within one year of hire.
• Minimum five years’ experience in clinical area.
• Excellent communication and interpersonal skills.
• Basic computer skills.
Preferred Job Qualifications:
• Master’s degree in nursing.
• Previous management/supervisory experience.
• Epic/EMR experience.

Responsibilities:
1.Responsible for the management of the clinical nursing staff and other clinical support staff.
2.Assists the Section Directors, division, and RUMG management group in the implementation of program development initiatives.
3.Assists Director of Nursing in the implementation of division/RUMG initiatives, regulatory standards, and quality improvement efforts.
4.Provides direct supervision for the nursing staff and other clinical support staff.
5.Responsible for overseeing staff performance evaluations, vacation requests and time and attendance issues.
6.Responsible for maintenance of standards of care mandated by regulatory agencies.
7.Participates in policy and procedure development and review for clinical activities.
8.Responsible for participation in recruitment efforts, interviewing, and hiring of nursing personnel and clinical support staff.
9.Responsible for orientation of new staff and annual competencies; mandatory and site specific.
10.Coordinates nursing and support staff schedules ensuring adequate coverage of required activities.
11.Participates in the Continuous quality improvement process within clinic, RUMG and and Rush University Medical Center.
12.Fosters a climate that encourages positive staff morale, motivation, and commitment.
13.Applies interpersonal communication skills to maintain an open network of communication among staff members and other health care professionals.
14.Provides direct patient care to patients as outlined in the RUMG job description for RN- Infusion Nurse and RN Clinical Coordinator, supporting nursing staff as needed.
15.Assists with implementation of clinical trials in the clinical setting, as applicable.
16.Collaborates with research and division staff to coordinate research efforts in the clinical setting.
17.Assists with the evaluation of the impact of new studies to clinical setting and provides leadership to implementation.
18.Ensures clinical staff education of necessary research compliance issues and aides in oversight of compliance.
19.Interprets research studies and findings to nursing personnel, house-staff, and other applicable personnel.
20.Monitors patient outcomes in accordance with defined standards of patient care.
21.Utilizes internal and external resources and systems to effectively meet patient and family needs.
22.Ensures continuity of care between inpatient and outpatient settings.
23.Facilitates care of patients throughout the Rush system utilizing interdepartmental collaboration.
24.Identifies issues impacting quality and cost effective care and communicates information through appropriate channels.
25.Oversees quality improvement and regulatory requirements.
26.Provides consultation to nurses and physicians
27.Serves as a resource to outpatient staff in areas of expertise.
28.Participates in educational programs and counseling for patients, families, and health care team members as
29.Provides educational opportunities for nursing staff to maintain safe practice and growth opportunities.
30.Assumes responsibility for maintaining competence in own professional practice and maintenance of required credentials.
31.Maintains the standards and educational requirements specific to the position through continuing education.
32.Maintains and updates knowledge and skills based on current health care practice and research.
33.Updates knowledge of current developments in patient care management, health care legislature, and hospital/community resources.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Sleep Lab PBC

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 9

Work Schedule: 12 Hr (7:00:00 AM - 7:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $10.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This role functions as part of the Sleep Center team. This person in this position performs routine polysomnographic testing and provides technical analysis of the subsequent data. The incumbent will conduct in compliance with Rush, State, and Federal guidelines. In addition, the Polysomnograph Technician will communicate sleep study related information to patients, families, nursing, and medical staff as necessary. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High school diploma/GED required.
•Certified in cardiopulmonary resuscitation for infants, children, and adults.
•Detail-oriented, organized and have excellent oral and written communication skills.
•Able to maintain vigilance in a non-stimulating environment.
•React calmly in emergency situations and make appropriate and timely decisions.
Preferred Job Qualifications:
•Training as registered polysomnography technician (R.PSG.T) and/or as respiratory therapist.
Physical Demands:
•Able to lift/move up to 50 pounds and be able to walk, push, pull, grasp, bend, stoop, squat and reach as necessary.
•Able to assist patients with walking and repositioning in bed.
•Able to hear efficiently in order to respond to alarms and communicate with patients.
•Specific visual ability requirements include close distance, color and peripheral vision, hand-eye coordination, depth perception and the ability to adjust focus.
•Able to retrieve, communicate and present information in a written, auditory and visual manner.
•Have annual PPD test results.
•Provide proof of Hepatitis B vaccination or sign declination form.
•May be subjected to stressful clinical situations and professional relationships.
•May be exposed to infectious agents during patient contact.
•May be exposed to chemical vapors or have skin contact with chemical substances.
•Lifting/moving equipment and patients may result in muscular strain.
•The work setting is a clean, well lit, climate controlled and ventilated facility.
•The Sleep Technologist is generally required to sit and monitor polysomnograms and patients for several continuous hours.

Responsibilities:
1. Maintain confidentiality when dealing with any patient information.
2. Interact with patients, physicians, coworkers and visitors in a courteous, professional manner.
3. Report for scheduled work shifts on time and in proper attire, wearing name badge.
4. Demonstrate a high level of flexibility with work schedule and/or shift to meet patient or company needs.
5. Demonstrate proficient time management and the ability to perform multiple tasks at one time.
6. Maintain an organized and clean work area that is stocked with the appropriate supplies.
7. Properly utilize and maintain supplies and equipment.
8. Handle stressful and difficult situations in a calm and professional manner.
9. Communicate concerns/issues to management in an appropriate and timely manner.
10. Demonstrate gradual and persistent improvement in job performance quality.
11. Demonstrate self-motivation to maintain professional competency by participating in continuing education conferences, seminars and other opportunities as able.
12. Attend department meetings or other in-service activities as scheduled.
13. Fulfill annual training and health screening requirements. Maintain current CPR certification.
14. Identify and strive to meet departmental goals, objectives and plans.
15. Work professionally as a team member in conjunction with fellow employees.
16. Assist in maintaining an atmosphere of cooperation with other departments.
17. Perform other duties within scope of ability as assigned by direct supervisor to ensure efficient operation of the department and company, including those required during emergencies.
18. Make confirmation call to patients per site-specific procedure.
19. Review information in patient record to include chief sleep/wake complaint and order for study.
20. Greet patient and parent/guardian upon arrival and escort him/her to sleep room. Educate patient and family member(s) on overnight and morning procedures, answering any questions. Interview patient to obtain information needed for completion of pre-test paperwork.
21. Set up and calibrate monitoring equipment. Select appropriate recording montage.
22. Apply electrodes and other recording devices to patient and verify their proper function.
23. Perform pre-test calibrations, making any necessary adjustments to equipment.
24. Institute "lights out" and document patient data.
25. Monitor the polysomnogram, obtaining a high quality recording.
26. Recognize and document clinical and physiological events pertinent to the study at least hourly and more frequently as needed.
27. Communicate information on patient status to referring physician/medical director as needed.
28. Recognize and document all artifacts and equipment malfunctions, taking the proper steps to eliminate them. Report any equipment malfunctions to direct supervisor.
29. Call 24-hour technical support line for assistance as needed.
30. Assist patient with needs during procedure in order to obtain the required sleep/wake data.
31. Understand indications, contraindications and adverse effects of continuous and bilevel positive airway pressure as well as oxygen administration.
32. Apply and titrate positive airway pressure and oxygen therapy based on physician order and in accordance with established policies and procedures.
33. Wake patient and record post-test calibrations.
34. Gently remove all electrodes and transducers from patient and allow time for clean-up. Have patient complete post-test paperwork. Discharge patient.
35. Perform confirmation call and leave shift report with appropriate contacts.
36. Recognize and respond appropriately and quickly to patient physiologic events.
37. Safely lift/move patients and equipment, using proper body mechanics.
38. Ensure safety and welfare of all patients, including those with special needs.
39. Check availability and function of emergency equipment.
40. Comply with Universal Precautions at all times.
41. Properly and thoroughly disinfect/sterilize equipment, electrodes and transducers.
42. Appropriately handle all hazardous materials.
43. Conduct Multiple Sleep Latency and Maintenance of Wakefulness Testing.
44. Conduct testing of adult and pediatric patients.
45. Conduct in-lab seizure monitoring.
46. Conduct PAP Nap protocols and other mask desensitization procedures whenever required by center.
.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:30:00 AM - 6:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.