Medical Lab Assistant

18784
May 29, 2025

Job Description

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pathology Surgical

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (12:00PM - 8:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $36.41 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for accepting, processing, and performing waived and moderate laboratory testing and reporting for the testing area.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

•A high school diploma or equivalent PLUS two years of documented work experience using formal, standard laboratory procedures OR
•An Associate Degree from an accredited intuition any of the following areas:
Chemistry, Biological Sciences, Medical Laboratory Science or Clinical Laboratory Science.
•This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Performs multiple computer entry, inquiry, and receiving functions. Performs transcription of laboratory orders and registration activities when needed. Demonstrates good communication and customer service skills on the phone and in person. Calls critical results, documents to whom and that a “read back” was performed and within the expected time frame.
•Accessions and processes specimens according to the appropriate procedure prepare specimens accordingly for transport or delivery. Recognizes and resolves any specimen and equipment problems.
•Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained. All testing must be done following Rush-approved Policies and Procedures.
•Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems or discrepancies and attempts to determine the cause of problem. Notifies appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure.
•Performs basic troubleshooting of equipment and processes with minimal assistance, documents action and notifies appropriate personnel, for example, supervisors, of problems all the time. Able to recognize when additional help is needed and seek out that help.
•Disinfects the area at the beginning and end of each shift; Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification.
•Delivers specimens to RUSH laboratory locations, and/or loads specimens on instrumentation; reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper generated results and transcribes accurately into the Lab Information System; Additional job duties will be defined by the laboratory's specific bench or assignment competencies.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Similar Jobs...

Patient Care Tech 2 - 5 Kellogg (Adult Observation) - Full-Time, Day Shift

Location: 1620 W Harrison St, Chicago, Illinois 60612

Hospital: Rush University Medical Center

Department: 5 Kellogg - Adult Observation Unit

Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

Shift: Day Shift: 7:00 AM to 7:30 PM

Work Schedule: 12-Hour Shifts - Weekends Included

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $19.47 - $24.97 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Patient Care Technician II (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skills including but not limited to routine (daily) utilization of phlebotomy skills. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High school diploma or equivalent.
• Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
• Maintains current BLS certification.
• Successful completion of the institutional screening examination.
• Ability to solve simple problems.
• Excellent communication and customer service skills.
• Phlebotomy.
Preferred Job Qualifications:
• Prior clinical experience in an acute care setting.
Physical Demands:
• The ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Lifting or carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1. Assists the RN in the delivery of patient care.
1.1 Reports to charge RN or designate for assignment of duties.
1.2 Maintains a safe patient environment.
1.3 Sets priority of duties based on needs of patient and unit under the direction of the RN.
1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
1.5 Assists patients in activities of daily living.
1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
1.7 Performs routine procedures, treatments and specimen collections.
1.8 Demonstrates aseptic technique, when necessary.
1.9 Assists RN or physician with advanced procedures.
1.10 Assists the nurse in the management of uncomplicated tubes and drains.
1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
1.12 Demonstrates knowledge of age specific variables and growth and development. 1.13 Immediately reports changes in patient condition to the appropriate RN.
1.14 Performs phlebotomy routinely, as delegated; correctly labels and processes specimens for laboratory analysis.
2. Transports patients and (other) items as needed.
2.1 Assists with admission, discharge, and transport of patients.
2.2 Transports laboratory specimens and patient belongings as required.
2.3 Obtains blood products, supplies and equipment as necessary.
3. Competently utilizes technology.
3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
3.2 Demonstrates proficiency in the use of Epic...
3.3 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.3.4 Consistently documents in real time at the point of care.
4. Maintains a safe and orderly, well-equipped environment.
4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly according to guidelines and unit routine.
4.2 Independently orders, organizes, and restocks according to unit specifications.
4.3 Replenishes patient room supplies.
4.4 Maintains emergency supplies.
5. Demonstrates a professional work style in interactions with internal and external customers.
5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
5.2 Negotiates break time and communicates departure and return time per unit protocol.
5.3 Demonstrates a willingness to accept positive and negative feedback and changes behavior as indicated.
5.4 Demonstrates initiative and self-direction in work habits.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Medical Assistant - ROPPG Adult Medicine

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: ROPPG Adult Medicine

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:30:00 AM - 7:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign on Bonus: $3,000

Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Certified Medical Assistant (CMA) is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Certified Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) within six months of hire.
•Graduate of an Accredited Medical Assistant Program required (unless hired prior to February 1, 2022).
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
• Coordinates and maintains organized patient flow.
• Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
• Prepares patient for exam based on reason for visit.
• Prepares and supports patient and assists provider with procedures.
• Reviews appointment schedules and ensures all patient charts are available for the visit.
• Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
• Performs basic lab and testing procedures according to standards.
• Performs phlebotomy and EK
• Administers immunizations as ordered by Physician.
• Administers ROPPG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
• Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
• Performs Tuberculin skin testing upon the order of the Physician
• Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
• Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
• Calls patients regarding test results and medical instruction under the direction of a Physician.
• Calls in medication refills under the direction of a Physician or protocol.
• Documents patient care information in the outpatient medical record according to standards.
• Assists with scheduling of patient tests, procedures, and follow-up appointments.
• Assists in the care, cleaning, and sterilization of equipment and instruments.
• Maintains the inventory of medical and linen supplies.
• Maintains quality control for equipment.
• Provides cross coverage to other clinical areas as assigned.
• Participates in quality improvement projects.
• Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Sr Director Executive & Internal Communications

Location:Chicago, Illinois

Business Unit:Rush Medical Center

Hospital:Rush University Medical Center

Department:RUSH Marketing Communications

Work Type:Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule:8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at ourRush benefits page(https://www.rush.edu/rush-careers/employee-benefits).

Pay Range:$144,372 - $215,113 per year
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The senior director of executive and internal communications guides the strategy, planning and execution of Rush's internal and executive communications to engage and inform employees, ensure alignment to business strategies, and enhance the organization's status as a leading U.S. academic medical center. The person in this role leads an internal and executive communications program that extends across all business and academic units across Rush.

Guiding a team of skilled content strategists and storytellers, the senior director ensures that internal communications in a wide variety of formats and channels are designed to engage and energize diverse stakeholder groups. The successful candidate possesses a high level of professionalism and integrity, including the ability to handle sensitive, confidential information with utmost discretion. The person in this role is a consummate collaborator and consensus builder, a creative thinker, an adaptive problem solver and an inspirational leader able to motivate and mobilize effective, efficient and collaborative teams.

Reports to the associate vice president, marketing communications at Rush. Works directly with the Rush leaders, departments and teams across system on communications critical to the institution’s employee engagement, image and reputation. Collaborates with leaders and communications professionals at other Rush system hospitals on issues related to or reflecting on Rush.
Models and inspires innovation, collaboration, accountability, respect and excellence. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

  • Deliver innovative, consistent, best-in-class communications support and partnership to leaders and business owners across the Medical Center.

Act as a trusted consultant and expert for senior leaders:

  • Advise senior management on emerging issues and trends that may affect staff through a robust, transparent approach to internal communications.
  • Guide the activities of executive communications in the writing, editing and presentation of key executive communications.
  • In collaboration with Rush leadership and media relations, lead crisis communications planning and execution. Required to join emergency calls, on-call via Rush device, such as Hospital Incident Command, to assess and strategize solutions.
  • Partner with senior leaders to ensure that positions on key issues and initiatives affecting the institution — especially in the areas of public health and safety, social equity, community engagement and economic development — are aligned to promote, protect and enhance the organization as a whole.

In collaboration with other leaders, develop communication programs to support the Rush’s key “people” goals:

  • Work with HR talent management team and marketing to envision, design and implement culture-building activities and campaigns to engage and inspire employees
  • Act as communications consultant on matters related to labor relations.
  • Develop clear and comprehensive benefits communications.
  • Develop communications to support employee recruitment and retention goals.
  • Partner with teams to support the efforts of the faculty recruitment and engagement.

Ensure that communication tools meet the ongoing and developing needs and preferences of employees through the following:

  • Regularly survey employees to gauge their attitudes and opinions about Rush.
  • Use readership data to drive insights and continuous improvement.
  • Develop personas to capture the special needs and perspectives of different segments of the internal Rush community
  • Analyze employee feedback received internally and in external forums (such as Glassdoor).

Nurture business unit client relationships.

  • Establish business unit stakeholder relationships, including with the executives we support and their staff.
  • Participate in integrated content planning efforts with marketing, media relations and fund-raising communications professionals.
  • Partner with the Information Services Division to manage the Rush intranet.
  • Meet regularly with operational leadership to explore ways the internal communications team can support their goals.

Staff and Resource Management

  • Motivate, coach and manage Internal Communications Department responsible for writing, editing and publishing compelling, persuasive copy that supports corporate strategy, using an array of channels and communication formats. Team includes writers, editors, an experienced executive communicator.

Implement processes and policies to ensure efficient and effective communications:

  • Identify and implement best practices and repeatable activities through the creation of playbooks, communication templates and guidelines.
  • Develop a comprehensive roadmap for team growth and evolution to align the team’s efforts to meet institutional goals.
  • Train staff in the use of tools and methods that enable efficient, on-time delivery of projects.
  • Manage department Internal Communication budget
  • Strategically select, negotiate with and manage relationships with outside vendors to support communications initiatives and projects.

Requirements:

  • Bachelor’s degree in English, journalism, organizational communication, organizational development, marketing, public relations or a related field.
  • Ten or more years of communications management experience, with a record of achieving business results using internal and external communications strategy and tactics.
  • Experience building and implementing a successful internal communication program to influence, educate and engage large numbers of people.
  • Exceptional leadership skills, with proven ability to recruit, train and inspire highly accountable, collaborative and talented teams.
  • Ability to communicate strategic direction through narratives that promote understanding among diverse audiences.
  • In-depth awareness of issues and trends in health care and academic medicine.
  • Excellent interpersonal, oral and written communications skills.
  • Ability to interact successfully at all levels of the organization and to build confidence through exemplary work.
  • Solid experience and results in managing crisis and issues communications.
  • Expertise in managing large projects involving cross-functional teams of internal and external talent.
  • Flexibility, resilience and the ability to thrive in a fast-paced environment.

Preferred Requirements:

  • Master’s degree in communications, marketing or a related communications field preferred.
  • Experience at a large, complex academic medical center.
Competencies
  • Familiarity with commonly used editorial style guides; AP style preferred.
  • Proofreading, copy editing and structural editing skills.
  • Facility in a wide range of writing styles for diverse audiences and channels.
  • Agile project management.
  • Training in leadership and management techniques.
  • Ability to design and deploy digital communication channels, including internet, intranet, email and social media.
  • Familiarity with survey tools, web analytics and reader engagement metrics.
  • Budget management skills.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Patient Care Tech - 7 S Atrium (Gen Surg & Med) - Full-Time, Night Shift

Location: 1620 W Harrison St, Chicago, Illinois 60612

Hospital: Rush University Medical Center

Department: 7 South Atrium - General Surgery & Medicine

Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

Shift: Night Shift: 7:00 PM to 7:30 AM

Work Schedule: 12-Hour Shifts - Weekends Included

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $18.00 - $23.50 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Patient Care Technician (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skill. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school diploma or equivalent.
•Maintain current BLS certification.
•Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
•Successful completion of the institutional screening examination.
•Ability to solve simple problems.
•Excellent communication and customer service skills.
Preferred Job Qualifications:
•Prior clinical experience in an acute care setting.

Responsibilities:
1. Assists the RN in the delivery of patient care.
1.1 Reports to charge RN or designate for assignment of duties.
1.2 Maintains a safe patient environment.
1.3 Sets priority of duties based on needs of patient and unit, under the direction of the RN.
1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
1.5 Assists patients in activities of daily living.
1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
1.7 Performs routine procedures, treatments and specimen collections.
1.8 Demonstrates aseptic technique, when necessary.
1.9 Assists RN or physician with advanced procedures.
1.10 Assists the nurse in the management of uncomplicated tubes and drains.
1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
1.12 Demonstrates knowledge of age specific variables and growth and development.
1.13 Immediately reports changes in patient condition to the appropriate RN.
2. Transports patients and (other) items as needed.
2.1 Assists with admission, discharge, and transport of patients.
2.2 Transports laboratory specimens and patient belongings as required.
2.3 Obtains blood products, supplies and equipment as necessary.
3. Competently utilizes technology.
3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
3.2 Demonstrates proficiency in the use of EPIC.
3.3 Consistently documents in real time at the point of care.
3.4 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
4. Maintains a safe and orderly, well equipped environment.
4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routine.
4.2 Independently orders, organizes, and restocks according to unit specifications.
4.3 Replenishes patient room supplies.
4.4 Maintains emergency supplies.
5. Demonstrates a professional work style in interactions with internal and external customers.
5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
5.2 Negotiates break time and communicates departure and return time per unit protocol.
5.3 Demonstrates initiative and self-direction in work habits.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Study Student Community Partner Site

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Student Financial Aid

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $18 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Work Study Student at a Community Partner Site is responsible for assisting with administrative duties within the clinical setting. These duties may include basic client care, clerical, or administrative work as assigned by the Director of Faculty Practice and/ or the primary clinical site Faculty Practice clinician. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Position Qualifications Include:
•An interest in working with vulnerable populations in the community setting
•Excellent communication, organizational, and interpersonal skills
•CPR certification
•Graduation date is at least one year out.
Experience:
•Experience working in a community or mental health setting preferred, not required
•For some sites, Spanish or Polish speaker preferred.

Responsibilities:
Primary Duties and Responsibilities may include:
•Obtain and record vital sign information
•Assist with client flow through the clinical site
•Complete other clinical tasks under the supervision of the clinic RN or APN
•Assist with clerical or administrative tasks for wellness programming
•Work with the APRN or RN to identify health promotion needs of the community and identify interventions
•Perform outreach to educate the community and recruit participants for health programs
•Contact community partners to schedule and plan health promotion events

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Lead Epic Application Analyst - Epic Radiant

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Procedural & Ancillary IT Svcs

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $46.07 - $77.40 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position develops, builds, and modifies Epic Radiant and related applications. Writes documentation specifications, fact-finding and analyzes complex results and proposes solutions or recommendations. Builds, configures and/or modifying applications using existing application tools. This role performs highly complex analysis, design, development, testing and support services for Epic applications. Leads and monitors multiple large scale projects within multiple functional departments. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Responsibilities:

  • Leads and monitors multiple large-scale projects within multiple functional departments.
  • Performs highly complex designs, implements, maintains, and provides ongoing optimization and support for Epic clinical applications.
  • Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of Epic applications.
  • Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.
  • Performs builds, upgrades, and system enhancements as needed.
  • Supports applications throughout all phases of implementation.
  • Delivers post-implementation training, support, troubleshooting, and maintenance.
  • Configures vendor applications and products.
  • Maintains system documentation and develops system specifications and procedures.
  • Defines and documents user requirements.
  • Applies project planning and project management methodologies.
  • Coordinates and leads short duration projects; monitoring project process, progress and results.
  • Develops test plans, prepares test data and performs system testing.
  • Provides on-site user support during implementations.
  • Takes on-call for system application support at scheduled times.
  • Audits data entered by end users.
  • Troubleshoots and tracks issues and problems.
  • Applies systems development methodology to solve problems.
  • Handles multiple assignments simultaneously.
  • Mentors more junior members of the team.
  • Other duties as assigned.

Required Job Qualifications:

  • Bachelor’s degree.
  • 7 years of Epic application experience.
  • An Associate degree and nine (9) years of Epic application experience will be accepted in lieu of a Bachelor’s.
  • Epic certification(s).
  • Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information systems technology such as Microsoft Office Products.
  • Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines.
  • Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines.
  • Experience leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions.
  • Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization.
  • Detail oriented, strong analytical, organizational, and problem solving skills.
  • Excellent oral and written communication skills with technical and clinical audiences.
  • Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems.

Preferred Job Qualifications:

  • Experience working in a hospital or other health care organization.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.