Education Quality Coord RN

18860
June 05, 2025

Job Description

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Periop and Interventional Svcs

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $48.07 - $83.16 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Education Quality Coordinator (EQC) is an experienced nurse who coordinates and participates in the provision of education and nursing quality improvement. The EQC evaluates, monitors, and improves the quality of nursing care at Rush University Medical Center. The EQC plans, implements, and evaluates educational activities to promote high standards of nursing practice throughout the Division of Nursing. The EQC reports to the Director and has accountability to the clinical Nursing Directors for department specific activities. The EQC is a leader and a role model exemplifying the Rush mission, vision, and values while acting in accordance with Rush University Medical Center policies and procedures.

Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• Graduate degree in nursing or related field.
• Professional nursing certification within 36 months of hire.
• Demonstrated progressive, proficient leadership skills.
• Demonstrated clinical expertise.
• A high level of analytical ability.
• Communication skill is required in order to lead and teach others.
• Ability to interact effectively with others in difficult situations.
• PowerPoint, Word and Excel skills.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine images or reports as required.
Physical Demands:
• Work requires ability to move throughout the Medical Center.
• Work requires lifting or carrying objects 15-25 lbs.

Responsibilities:
1. Coordinates and leads formal and informal educational programs based on nursing evidence for staff.
2. Initiates and/or participates in the development, implementation, and evaluation of Standards of Care and Standards of Practice.
3. Leads activities that evaluate current practice and stimulate changes in nursing practice.
4. Uses the results of quality monitoring data and other evidence/based content to plan and conduct annual competency verification activities that assure compliance with Rush, The Joint Commission, Illinois Department of Public Health and professional association standards.
5. Serves as a role model to nursing staff by demonstrating skilled interpersonal communication while involved in programs at Rush.
6. Fosters and continuously improves professional relationships within an interdisciplinary team to achieve positive outcomes.
7. Analyzes and interprets clinical data, benchmark comparison data and other quality monitoring data.
8. Identifies issues through interpretation of quality data and assists in the coordination of quality improvement activities for assigned departments as negotiated with the Nursing Directors.
9. Mentors staff in the development and application of critical thinking in order to manage complex patients, care for changing patient conditions and understand quality improvement data/activities.
10. Reviews specific patient cases to determine compliance with standards for nursing practice and reports findings to unit managers, unit advisory committee, department advisory committee, and appropriate PNS standing committees.
11. Develops, implements, and evaluates programs at the division-wide and the department level.
12. Identifies educational needs of nursing staff in order to develop, implement and evaluate continued education programs, product in-services, and other staff development activities
13. Coordinates the necessary tools, information, resources, and personnel for special programs and projects at Rush.
14. Achieves certification as a Basic Life Support (BLS) instructor within one year of hire and maintains this certification.
15. Serves and leads as an expert in quality improvement process, tools and methodologies.
16. Assumes a leadership role in facilitating division-wide innovations.
17. Serves on Medical Center, Division of Nursing, and Professional Nursing Staff process improvement committees as designated.
18. Incorporates knowledge from continued education activities and professional organizations.
19. Instructs or facilitates others in teaching nursing staff about new products, techniques, research, interventions, or standards.
20. Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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Admission Registration Specialist 1 (PartTime) 4th Shift

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Patient Registration

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 2

Work Schedule: 4 Hr (6:00:00 PM - 10:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent.
•0-1 year of experience
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
•Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
•Working knowledge of medical terminology and anatomy and physiology is preferable.

Responsibilities:
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
13.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Supervisor Patient Access

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $25.20 - $39.69 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for facilitating the daily operations of the referral/specialist/pre-visitor. These activities include assigning work duties for efficient registration of patients, maintaining employee's schedule, weekly/monthly/annual employee monitoring and reviews, responding to internal and external customer's inquiries and concerns. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School diploma or equivalent.
• Three years supervisory experience in a healthcare-related field, i.e. hospital, physician practice or clinic.
• Demonstrates a comprehensive understanding of the functions of Patient Access within the healthcare field.
• Ability to effectively communicate both verbally and written to subordinates, superiors and customers which would be expressed in a variety of ways, i.e. writing memos, writing the draft of a policy and procedure, conducting staff meetings (with a written agenda and minutes), responding to internal customers inquiries and , responding to patient's concerns.
• Ability to identify components within a process that require improvements; facilitate the improvement process and achieve the desired goal of improving the services provided by Patient Access.

Responsibilities:
1. Supervise and coordinates the daily activities of the Patient Access Coordinators/ Referral Specialists.
2. Managing the Epic work queues and patient queuing.
3. Collaborates with subordinates, supervisors, internal and external customers to achieve departmental and medical center goals.
4. Keeps the Patient Access Coordinators and management informed of pertinent events and change within the department area.
5. Recognizes process problems and assists in developing collaborative approaches to resolve the problematic issues.
6. In doing so, identifies opportunities for process improvements and ways to implement improvements.
7. Acknowledges employee efforts to improve performance and rewards/acknowledges their achievements.
8. Approach employees in an open manner, welcoming their feedback and participation.
9. Provides effective instruction to the Patient Access Coordinators who have skill deficits.
10. Administers timely, thoughtful, constructive disciplinary actions when needed per policy and provides adequate feedback and coaching sessions.
11. Completes daily/ weekly monitoring in an accurate, constructive, timely manner; compiling the data to utilize as a resource for the annual performance assessment.
12. Develops improvement goals with the Patient Access Coordinator and tracks their progress throughout the year.
13. Has a thorough knowledge of and adheres to departmental and Rush policies and procedures relevant to their position.
14. Conducts periodic staff meetings (minimum bi-monthly) as way of communicating updates to their staff and instruction on new policies and procedures.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Administrative Assistant 3

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Medical Staff Office

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $25.20 - $39.69 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Administrative Assistant 3 works independently on multiple tasks simultaneously maintaining the highest level of confidentiality. The Administrative Assistant 3 must be able to focus and perform well under pressure with the ability to effectively prioritize and meet deadlines. Provides administrative duties including composition of letters and reports as well as planning, developing and completing assignments with minimal direction. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Five years’ administrative experience in a healthcare setting.
• Strong project and time management skills.
• Proactive and resourceful.
• Customer-focused.
• Excellent written and verbal communication skills.
• Advanced software skills in Microsoft Office, including Excel, Access, and PowerPoint, scheduling/calendar software.
• Ability to coordinate and prioritize multiple tasks, projects and schedules.
• Ability to work independently.
• Ability to interact effectively and efficiently with all levels.
Preferred Job Qualifications:
• Bachelor’s degree.

Responsibilities:
1.Administrative Assistant work that includes typing of correspondence, work with PowerPoint presentations and computer problem solving,
2.Prepare and schedule meetings.
3.Manages and administers the daily operations, organizes work, sets priorities, meets critical deadlines and follows-up assignments with minimum direction.
4.Exercises discretion and independent judgment in daily activities and executive administrative details of a confidential nature.
5.Completes special assignments requiring collecting, organizing and analyzing data basis of significant decisions.
6.Manages multiple calendars requiring extensive attention to detail and the ability to make decisions regarding appointment priorities; organizes and schedules meetings; arranges and prepares agendas and provides background information for various complex internal and external meetings and projects as requested or necessary.
7.Prepares confidential correspondence. Prepares reports and other documents.
8.Reconciles accounts payable requests.
9.Answers administrative phone calls; receives and screens patients and visitor’s telephone calls, e-mails and faxes, providing information and resolving complaints using good judgment and the interpretation of policies and procedures.
10.Arranges travel (registration, airline, accommodations) and prepares itineraries for leadership to attend meetings; prepares and tracks reimbursement submissions.
11.Coordinates conference room reservations.
12.Serves as primary contact for monitoring, ordering, stocking office supplies and managing office equipment maintenance and repair issues as well as environmental service problems.
13.Performs other work-related duties or projects as assigned, such as facility and relocation projects.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Sr Instructional Designer - Center for Teaching Excellence - Full-time

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Center for Teaching Excellence

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $52.08 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Consults, trains, and serves as a collaborative resource for the department in developing and integrating the use of educational technologies to augment, enhance, and evaluate instructional delivery methods and course-related assessment and evaluation. Collaborates with other staff on various projects. Assists in the development of course materials which are functional, intuitive, and consistent with sound instructional design principles. Investigates, tests, implements, trains or teaches formally and informally, and supports educational and productivity software which assists in the delivery of technological options for course delivery. Determines instructional effectiveness of course materials that are developed. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Master’s degree in Instructional Design, Education, Educational Technology, Curriculum Development, or other related area
•7 years of experience in the areas of instructional design techniques, computer-based education and alternative instructional delivery methods required; commitment to keeping abreast of the latest instructional design trends and practices
•Knowledge of software supportive of instructional design such as Articulate, Adobe Suite, and similar
•Experience in online testing and evaluation implementation
•Experience in teaching adult learners
•Experience working with a learning management system
•Ability to work effectively as a team member as well as a mentor to less experienced IDs
•Ability to manage and meet deadlines
•Ability to investigate and troubleshoot issues and problems independently and efficiently
•Demonstrated excellent oral and written communication skills to work effectively with both individuals and groups
•Ability to work simultaneously on several projects and be able to set priorities
•Ability to work collaboratively with different departments to achieve shared goals
•Other duties as assigned
Preferred Job Qualifications:
•Experience in the evaluation of online course design
•Experience in a University of healthcare setting
•Experience using Articulate 360 including Storyline and Rise platforms
•Experience using Adobe Suite
•Experience with Project Management
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Provides direction and mentors junior members of the instructional design team
•Consults with department administration on design, development, implementation, and evaluation of instructional programs, materials, methods, and teaching and assessment techniques
•Assists the team in the deployment of asynchronous learning opportunities including online course delivery and requisite training in the Rush Learning Management System
•Develops a range of instructional materials and other electronic information
•Develops templates for content, storyboards, and eLearning courses consistent with the RUSH brand
•Stays abreast on accessibility and inclusivity standards for instructional design
•Develops and conducts workshops on various topics and software applications pertaining to instructional delivery methods, functionality of the course management system, and use of technology to enhance curricula
•Consults and partners with members of the Rush Community, outside of the Department. on computer-based instructional delivery methods including, but not limited to, online learning/education and multimedia
•Assists the department in researching, selecting, and evaluating educational software and web-based applications.
•Implements accessibility standards, processes, and workflows to ensure learning content is inclusive and accessible to various audience and learning styles/needs
•Evaluates instructional design software and application needs of the Team and makes recommendations accordingly based on industry standards and performance
•Performs regular reviews of existing content and makes improvements as needed/desired

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

HLA Laboratory Director

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Administration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $69.41 - $103.42 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The HLA Laboratory Director is responsible for the strategic, clinical, and technical leadership of the Histocompatibility Laboratory at RUSH, serving as both the CLIA Technical Director and the HLA Director. This dual-role position ensures compliance with federal CLIA regulations, ASHI standards, and institutional quality expectations while supporting the RUSH solid organ and stem cell transplant programs. The Director, Histocompatibility and Immunogenetics, is accountable for providing leadership and direction of the Histocompatibility Laboratory, with a focus on clinical consultation, diagnostic innovation, education, and operational excellence. The Director will support the RUSH solid organ transplant programs, which encompass liver, kidney, and pancreas transplant. In this role, the Director plays an active role in pre- and post-transplant anti-HLA antibody testing review/interpretation and in transplant-related clinical consultation, including on-call virtual assessments/crossmatches. The Director will also be involved in short- and long-term laboratory planning and direction, quality assurance/quality improvement activities, and resident teaching.

Other information:
Qualifications
Education
•Doctorate in laboratory science, immunology, or a related discipline.
•Fellow of the American College of Histocompatibility and Immunogenetics [F(ACHI)].
•Meets all CLIA and ASHI requirements for HLA Lab Director as of December 28, 2024.
Licensure/Certification
•HLA Director Certification by ASHI in solid organ and stem cell transplant categories.
•Eligible for RUMC medical staff appointment and Rush University faculty position.
Experience
•Minimum 5 years in clinical histocompatibility and laboratory leadership experience
•Demonstrated success in regulatory compliance, test development, and staff development.
•Experience with solid phase, molecular, and flow cytometric HLA methodologies.
Skills and Competencies
•Strong leadership and team-building capabilities.
•Expert analytical and clinical decision-making skills.
•Exceptional communication skills for internal collaboration and external consultation.
•Proficient in LIS systems and Microsoft Office tools.
Reporting Structure
Reports to: CLIA Laboratory Medical Director / AVP, System Laboratory Operations
Collaborates with: Medical Director of RML and Transplant program.

Responsibilities:
I. CLIA Technical Director Responsibilities (Applicable to All Laboratory Testing)
•Oversee analytical performance of all tests, ensuring validity and timeliness of results.
•Provide consultation to clinical staff regarding test methodology, selection, and interpretation.
•Available to the laboratory staff to receive information on matters appropriately addressed at the professional staff level and take action to address and/or resolve these matters in a timely and appropriate manner.
•Introduce new or revised test methods and instrumentation.
oIntroduction of new tests, changes in tests or changes in interpretive protocols (e.g., reference ranges, critical values, chart report formats, etc
•Supervise staff training, competency, and continuing education programs.
•Direct quality assurance, proficiency testing, and process improvement efforts.
•Collaborate with laboratory management on space planning, budget alignment, and operational efficiency.
•Participate in professional development and represent the lab internally and externally.
•Maintain communication with RML’s Medical Director and align decisions with organizational goals.
•Represent the laboratory within and outside RML and Rush System as appropriate.
•Consult with vendor representatives regarding: Availability and characteristics of new methods or instrumentation. Problems with methods or instrumentation currently in use.
•Maintain an up-to-date working knowledge of the laboratory through continuing education activities
•Participate in the training and education of pathology residents and medical technology students.
•As necessary depending on clinical need, be available 23/7 for consultation and communication with internal and external professional and clinical staff regarding issues of availability, validity and appropriateness/interpretation of laboratory services, including but not limited to the following:
oQuestions about methodology, test selection or significance of test results
•Monitor all aspects of laboratory function to ensure compliance with the requirements of regulatory and accrediting agencies, acting and/or making recommendations as appropriate.
•Monitor and maintain regulatory and accreditation compliance (CAP, CLIA, ASHI).
II. HLA-Specific Duties (Focused on Transplant Program Support)
Clinical and Scientific Consultation
•Serve as the primary clinical consultant for histocompatibility testing, supporting solid organ (kidney, liver, pancreas) and hematopoietic stem cell transplant programs.
•Ensures accurate interpretation of HLA and antibody data in relation to organ matching, rejection risks, and long-term transplant outcomes.
•On-Call Duty: This position requires participation in a rotating on-call schedule to provide 24 hour, 365 day coverage to the Transplant Program
•The ability to respond promptly to organ offers and performing immunological risk assessment (Virtual Crossmatch-VXM) during and outside of normal working hours is essential.
•Ensures that VXM protocols are followed rigorously, including oversight of high-risk cases. This includes reviewing complex virtual crossmatch cases for sensitized recipients, assisting in donor allocation, and ensuring that the lab's VXM approach is aligned with current best practices and emerging clinical needs.
•Works collaboratively with transplant surgeons, nephrologists, and other transplant specialists to guide patient management decisions, particularly for patients with complex immunological profiles or unique challenges such as highly sensitized recipients.
•Participates in solid organ transplant multidisciplinary meetings and provides clinical consultation (i.e. consults for highly sensitized transplant recipients, consults after sensitizing events, living donor virtual crossmatch and donor selection, listing unacceptable antigens in UNOS and National Kidney Registry, post-transplant monitoring of donor specific antigens (DSAs)).
•Participates in stem cell transplant multidisciplinary meetings and provides clinical consultation (i.e. donor selection).
•Interprets and provides consults for HLA disease associations and pharmacology studies.
•Develops and implements educational programs to ensure that laboratory staff, clinicians, and allied healthcare professionals stay informed of advancements in histocompatibility and immunogenetics, including new technologies, clinical guidelines, and evolving best practices.
Operational Oversight
•Direct the implementation and validation of new HLA tests and technologies.
•Ensure all HLA protocols follow national standards and evolving best practices.
•Engage in annual review of interpretive comments for relevance and scientific accuracy.
•Promote staff education and ensure ongoing certification maintenance (e.g., ASHI, F(ACHI)).
•Lead collaboration with transplant physicians and national partners on innovation and research.
•Oversee quality systems and ensure HLA-specific regulatory compliance, especially ASHI accreditation.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Executive Assistant I - CON - Full-time

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Deans Office CON

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under limited supervision, performs a wide variety of administrative tasks in support of a top executive. May compose and type correspondence, relay confidential information, gather and interpret information to develop reports and maintain departmental files, assist in monitoring departmental budgets, and screens visitors and telephone calls. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school diploma.
•Five years of administrative experience.
•Proficient in Microsoft Office Suite (Work, Outlook, PowerPoint, and Excel).
•Extensive knowledge of modern general office methods and equipment, with the ability to adapt to changing technologies as needed.
•Candidate must have a strong command of the English language with excellent grammar, spelling, punctuation, and composition skills.
•Excellent communication, organizational, interpersonal, and follow-through skills.
•Self-motivated, reliable, sensitive to issues of confidentiality, detail-oriented, resourceful, and adaptable.
•Experience working with the public, ability to work and communicate with a variety of personalities.
•Professional and pleasant demeanor must be portrayed when dealing with colleagues, supervisors, trustees, and their office staff.
•Ability to conceptualize and manage complex projects while engaging resources from inside and outside the department.
•Ability to effectively and accurately manage multiple schedules, establish and maintain effective working relationships and independently prioritize workload, meet deadlines and work effectively in a fast-paced environment with multiple demands.
•Ability to work as part of a team and build collaborative relationships.

Responsibilities:
•Provides high level dedicated administrative support to the Executive. Understands and adheres to the confidential nature of the Executive’s duties. Ensure that all matters requiring attention in the absence of the Executive are handled or referred to the appropriate person.
•Maintains calendar using Microsoft Outlook. Coordinates and schedules meetings and appointments.
•Schedules and coordinates meetings, working with senior management to identify dates/times. Creates and issues annual calendars and sends reminder notices, as needed. Responsible for securing room locations with appropriate setup and technical support for meeting events.
•Prepares agendas or presentations, attends meetings with the executive, and takes, transcribes, and distributes notes or minutes. Works to ensure pre-meeting materials are available in a timely manner and distributed appropriately.
•Tracks attendance in departmental database and generates annual report.
•Distributes periodic committee self-assessment surveys and provides initial results analysis, as needed.
•Makes travel arrangements for executives; follows through on duties related to registration, accounts payable, reimbursements, logistical support, etc.
•Responds to inquiries, requests, provides assistance and support to Executive and executive team for multiple administrative issues as needed.
•Screens visitors, phone calls, and communication; sorts, prioritizes, and responds as appropriate.
•Maintains confidentiality of sensitive information.
•Handles diverse problems of a non-repetitive nature.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.