Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Neurol Science PBC MS Ctr
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.
Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.
Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Int Med Gastroenterology PBC
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Under direction of the Operations Manager, performs a number of support services to coordinate scheduling patients for surgery. The Perioperative Scheduler acts as liaison between patient, department staff and RUMC OR staff teams. The surgical scheduling coordinator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Diploma.
• Manual dexterity, effective communication, precision and accuracy.
• Intermediate knowledge of Microsoft Office Suite, effective communication, precision and accuracy; Epic software knowledge is an advantage.
• Ability to communicate well with patients and all levels of staff.
• Able to manage multiple tasks at one time.
• Works well individually and as part of the team.
Preferred Job Qualifications:
• Certified Medical Assistant experience.
• Three years of medical office experience.
• Experience obtaining prior authorizations & knowledge of insurance authorization processes.
Responsibilities:
1.Schedules, reschedules, or cancels surgical appointments.
2.Communicates with all surgical candidates to set up appointments, provide patients with information about pre-operative requirements, inform patients of surgical requirement timelines, and answers any insurance-related questions about surgical procedures.
3.Coordinates surgical scheduling information flow into and out of the clinic.
4.Maintains a direct communication line with the key OR staff.
5.Contacts various outside agencies to retrieve insurance preauthorization and other medical documentation needed.
6.Keeps an open line of communication to scheduled patients and medical staff to alleviate missing information for scheduled procedures.
7.Solves surgical scheduling problems by seeking out the appropriate people and resources.
8.Answers telephone calls efficiently and courteously.
9.Provides information as requested or routes calls appropriately.
10.Updates electronic medical record appropriately.
11.Works as part of the surgical scheduling team and accepts other duties as requested
12.Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of surgical forms.
13.Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts.
14.Performs duties to assist the medical staff independently at the direction of management.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: RMC Medical Student Progs-RMC
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $29.44 - $43.86 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
General Summary:
The Assistant Director plays a vital role in developing, implementing, and assessing recruitment strategies to attract a diverse, mission-aligned applicant pool to Rush Medical College. This position focuses on engaging prospective students committed to service, strengthening partnerships with feeder schools and organizations, and expanding outreach to recruit future physicians dedicated to health equity.
Additionally, the Assistant Director supports holistic admissions by reviewing applications to assess suitability for interview, and participating in interviews to ensure alignment with the College’s mission. This role also enhances administrative functions essential to the Office of Admissions and Recruitment. The individual upholds RUSH’s mission, vision, and values while adhering to policies and procedures.
Other information:
Knowledge, Skills and Abilities:
Knowledge:
Bachelor's Degree required,
Experience in higher education admissions and recruitment required.
Strong knowledge of health professions student development preferred.
Skills:
Exceptional interpersonal skills with a professional demeanor.
Excellent oral and written communication, including strong public speaking skills for engaging groups of various sizes.
Strong analytical and problem-solving skills, with experience managing data in a student information system or CRM.
Effective time management and organizational skills to plan, execute, and evaluate multiple recruiting activities simultaneously.
Abilities:
Ability to work independently and collaboratively while fostering a positive team culture.
Strong commitment to supporting a diverse population of prospective students, community members, staff, and faculty.
Outgoing, ambitious, and passionate about assisting students.
Highly customer-focused with strong multitasking skills.
Ability to work under pressure, manage a high workload, and complete tasks efficiently in a fast-paced environment.
Capable of lifting 20-30 lbs. with a handcart.
Requires extended hours and nationwide travel, including overnight stays and occasional weekends, especially during peak recruitment period
Preferred
Master’s Degree preferred.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Responsibilities:
Principal Duties and Responsibilities
Recruitment Process and Operations:
Develop and implement a strategic recruitment plan to attract a competitive, diverse, mission-aligned applicant pool to Rush Medical College.
Serve as the primary contact for prospective students via email, phone, virtual platforms, and/or in-person meetings; counsels and advises applicants on RMC admissions related programs, requirements and the application process.
Provide guidance and support to applicants throughout the admissions process, addressing inquiries and offering mentorship on strengthening their applications
Cultivate relationships with pre-health advisors, pathway/pipeline programs, and other organizations to expand outreach efforts.
Function as a liaison to Health Professions Advisors at colleges and universities throughout the country to ensure updated information around RMC requirements is disseminated.
Represent the college at local, regional and national recruitment events, including conferences, college fairs and campus visits.
Establish and oversee a Student Ambassador Program, including recruitment, training, and mentorship.
Plan and execute First Look Day and other campus recruitment related events, including coordinating the participation of faculty, staff, and students
Track and analyze recruitment metrics to assess the effectiveness of recruitment strategies
Prepare reports on applicant trends, demographics, and engagement to inform data-drive decision-making
Oversee campus, and off-campus related recruitment activities in coordination with the Director of Admissions and Recruitment
Collaborate with Rush University Division of Student Affairs, academic departments, and other relevant areas to organize and enhance elements pertinent to recruitment operations and activities.
Admissions and Interview Process and Operations:
Assist in the holistic review of applications, ensuring mission alignment.
Conduct interviews and facilitate applicant assessments in collaboration with faculty and admissions committee members
Manage all administrative aspects of the applicant interview season (September – February): including production of training documents, scheduling of training sessions/meetings, continued correspondence with interviewers and applicants, coordination of interview day logistics, and follow-up.
Manage and ensure a seamless and professional interview experience for applicants, faculty, staff and students through clear communication and event coordination.
Collaborates with Dean and Director of Admissions and Recruitment, and Chair, Committee on Admissions (COA) in the development and oversight of Interview Workgroup related materials for use during the interview process.
Collaborates with the Director of Admissions & Recruitment in developing and conducting periodic quality assessments of interview process and outcomes
Marketing & Communications:
Develop promotional materials, social media content, and digital campaigns to enhance the school’s visibility and engagement with prospective students.
Organize and lead virtual and in-person information sessions, webinars, and workshops to educate potential applicants about the admissions process and medical school experience.
Develop effective and informative program brochures, inserts and related promotional materials for use during interview days, and recruitment related activities/events. Assess to ensure content accuracy, and quality, of all printed materials and the RMC website.
Other Administrative Duties:
Supervise and mentor Admissions manager(s) and relevant staff in the completion of tasks related to RMC admissions and recruitment.
Coordinate and execute all aspects of M1 orientation including correspondence, materials, schedules, coordinating staff support, and effectively communicate to faculty, staff, and students to ensure well-executed orientation.
Create and maintain a budget and ongoing review of travel activities related to admissions and recruitment.
Submit detailed, year-end report to Director of Admissions and Recruitment of all recruitment efforts.
Serve as “designated” Director of Admissions and Recruitment as assigned by the Director in their absence.
Perform other special projects and/or events as assigned by the Dean and/or Director of Admissions and Recruitment.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: 520 S Maple Ave, Oak Park, Illinois 60304
Hospital: Rush Oak Park Hospital
Department: Clinical Staffing Office (Float Pool)
Work Type: Full-Time - 36 Hours per week (0. 9 FTE)
Shift: Night Shift: 7:00 PM to 7:30 AM
Work Schedule: 12-Hour Shifts - Weekends Included
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: 17.63 - 27.77
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may very depending on the circumstances of each case.
Summary:
Under the direction of a professional nurse, the Patient Care Technician 2 (PCT 2) coordinates and leads the team to assist patients with activities of daily living, transfer and mobility skills, skin, bowel and bladder programs, and maintains a clean, safe environment for the patient.
Other information:
•High School plus specialized training
•Minimum of 1 Year experience in the hospital setting unless hired prior to 9/16/2024. Those employees will be grandfathered.
•Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
•Current CPR
•Good communication skills
•Computer skills
•Proficient in Microsoft Word and Excel.
•Ability to lead others with appropriate time management and organizational skills
•Superuser for all patient care equipment
•Ability to work weekends, holidays, and different shifts to accommodate staffing
•Good time management and organizational skills
Preferred Job Qualifications:
•Prior clinical experience in an acute care setting.
Physical Demands:
• Ability to transport objects, patients and equipment
•Ability to respond quickly to patient needs.
•Work environment includes probability of exposure to adverse, hazardous, or unpleasant conditions wile caring for the sick
•Ability to assist in evacuation of patients in the event of fire or other disasters
•Routinely works with potentially infectious specimens and patients.
•Ability to walk and stand throughout most of designated shift.
•Ability to lift items weighing 10-50 pounds, above 50 pounds utilizes appropriate lift equipment.
•Ability to carry items weighing 10-25 pounds (11-33% of time); 25 to 75 pounds (1-10% of time).
Responsibilities:
•Properly apply safety devices.
•Assures that patients are set up and ready for meals and assists with feeding as appropriate.
•Performs accuchecks 30 minutes before meals or as directed by the RN and reports and documents blood sugar levels to the RN.
•Inform RN immediately of any change in patient’s condition.
•Maintains a therapeutic relationship to provide optimal customer-focused care.
•Communicates effectively with patients at levels appropriate to age and cognitive status, showing sensitivity to cultural diversity.
•Interacts effectively with peers and other hospital staff to foster positive working relationships.
•Computer documentation is accurate, timely and at point-of-care when possible.
•Notify charge nurse whenever leaving the unit.
•Assists patients with personal hygiene and activities of daily living promoting maximal independence.
•Accurately calculates and documents calorie count, intake and output and patients’ weights.
•Assists patients with transfers and mobility activities observing appropriate techniques, precautions and assistive devices.
•Assists patients with bladder and bowel elimination programs and collection of laboratory specimens.
•Enhance patient satisfaction by hourly rounding and prevention of call light needs. Improves response to call lights when they occur.
•Work collaboratively with other members of the health care team to insure high levels of patient care.
•Follow CDC guidelines for hand washing and be aware of and follow isolation precautions.
•Need to always be on the floor during shift report unless directed by the Charge RN.
•Work as a team with your nurse to ensure that the patient feels safe and well cared for while with us in the hospital.
• Documents accurately, timely, and at point-of-care when possible
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: 1620 W Harrison St, Chicago, Illinois 60612
Hospital: Rush University Medical Center
Department: 5 Kellogg - Adult Observation Unit
Work Type: Part-Time - 24 Hours per week (0. 9 FTE)
Shift: Night Shift: 7:00 PM to 7:30 AM
Work Schedule: 12-Hour Shifts - Weekends Included
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $19.47 - $24.97 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Patient Care Technician II (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skills including but not limited to routine (daily) utilization of phlebotomy skills. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High school diploma or equivalent.
• Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
• Maintains current BLS certification.
• Successful completion of the institutional screening examination.
• Ability to solve simple problems.
• Excellent communication and customer service skills.
• Phlebotomy.
Preferred Job Qualifications:
• Prior clinical experience in an acute care setting.
Physical Demands:
• The ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Lifting or carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1. Assists the RN in the delivery of patient care.
1.1 Reports to charge RN or designate for assignment of duties.
1.2 Maintains a safe patient environment.
1.3 Sets priority of duties based on needs of patient and unit under the direction of the RN.
1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
1.5 Assists patients in activities of daily living.
1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
1.7 Performs routine procedures, treatments and specimen collections.
1.8 Demonstrates aseptic technique, when necessary.
1.9 Assists RN or physician with advanced procedures.
1.10 Assists the nurse in the management of uncomplicated tubes and drains.
1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
1.12 Demonstrates knowledge of age specific variables and growth and development. 1.13 Immediately reports changes in patient condition to the appropriate RN.
1.14 Performs phlebotomy routinely, as delegated; correctly labels and processes specimens for laboratory analysis.
2. Transports patients and (other) items as needed.
2.1 Assists with admission, discharge, and transport of patients.
2.2 Transports laboratory specimens and patient belongings as required.
2.3 Obtains blood products, supplies and equipment as necessary.
3. Competently utilizes technology.
3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
3.2 Demonstrates proficiency in the use of Epic...
3.3 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.3.4 Consistently documents in real time at the point of care.
4. Maintains a safe and orderly, well-equipped environment.
4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly according to guidelines and unit routine.
4.2 Independently orders, organizes, and restocks according to unit specifications.
4.3 Replenishes patient room supplies.
4.4 Maintains emergency supplies.
5. Demonstrates a professional work style in interactions with internal and external customers.
5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
5.2 Negotiates break time and communicates departure and return time per unit protocol.
5.3 Demonstrates a willingness to accept positive and negative feedback and changes behavior as indicated.
5.4 Demonstrates initiative and self-direction in work habits.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Environmental Services
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $16.48 - $25.96 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Responsible for day to day operations of front line employees. Tours facility daily to ensure work schedules and project work is carried out according to hospital policy. Performs Quality Inspections to ensure that prescribed standards are met. Also maintaining sanitary conditions by cleaning, sweeping waxing, and stripping, buffing, mopping and removing trash throughout the hospital / medical office building. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Ability to understand and follow oral and written instructions.
• Good communication skills.
• Ensure policies and procedures are being followed.
• Written skills required to develop work schedules.
• Analytical skills necessary in order to organize and inspect work performance of housekeepers. Interpersonal skills necessary to effectively lead a group of subordinate personnel.
• Able to use Microsoft office applications (Word, Excel)
• 1-3 years of Environmental Services supervision experience within a hospital organization.
• Able to understand and follow oral and written communication / instructions.
• Ability to communicate effectively. Ensure policies and procedures are being followed.
• Both computer and writing skills required (Microsoft Word and Excel). Analytical skills necessary in order to organize and inspect work performance of environmental services staff.
• Interpersonal skills necessary to effectively lead a group.
• Ability to operate equipment such as burnishes, scrubbers, carpet equipment / extractors, vacuums, wet vacs.
Preferred Job Qualifications:
•High School Diploma or equivalent (GED)
Physical Demands:
• Able to stand and walk 67-100% of working day to clean area schedule.
• Able to sit, climb or kneel 1-10% of working day to clean area schedule.
• Able to lift / move items 10-25lbs 11-33%, 25-50lbs 1-10% of working day to clean area schedule.
• Ability to bend, twist, reach, pull, push throughout daily work to complete assigned schedule.
Responsibilities:
• Prepares work area assignments and develops schedules. Coordinates schedules to ensure proper coverage and completion of all regularly cleaned areas with allowances for non-routine cleaning.
• Regularly answers pages and requests in a timely manner and delegates to appropriate personnel. Conducts follow-up to ensure requests are handled satisfactorily.
• Orients and trains new employees on environmental disciplinary when necessary.
• Evaluates department employees; recommend and perform discipline when necessary.
• Starts shifts by ensuring supplies and equipment are distributed correctly. Makes sure appropriate doors are unlocked to provide access to offices.
• Regularly conducts and documents inspections in all areas of the hospital. Conducts follow-up to ensure deficiencies are corrected. Makes recommendations for special cleaning and other maintenance requests.
• Regularly Observes Housekeeping Personnel’s work habits and retrains when necessary.
• Ensures proper maintenance and care of environmental equipment.
• Maintains inventory of supplies and chemicals.
• Completes necessary reports, inspection forms, incident reports and time sheets.
• Assists in planning major projects; coordinates and supervises these projects as required.
• Assists or completes other assigned duties.
• Ability to read and understand policies to ensure that procedures are being followed. Written skills required to develop work schedules.
• Analytical skills necessary in order to organize and inspect work performance of housekeepers.
• Must have the skills and knowledge to work as an Environmental Aide I or Aide II approximately 50% of the time.
• Sweeps, dust mops, and wet mops.
• Vacuums, spot cleans, shampoos, and extracts carpeted surfaces.
• Scrub and strip floors by operating various types of cleaning equipment, both mechanical and electrical, (i.e. buffers, wringers, scrubbers, vacuums, etc).
• Cleans assigned areas by washing walls, walls windows and glass partitions.
• Cleans equipment and notifies lead person of equipment requiring repair. Reports safety hazards to lead person or manager.
• Climbs ladders to hang cubicle curtains, window drapes, valences and other room or window treatment.
• Collects trash from all areas of the offices. Responsible for sanitizing large containers and maintaining compactor area clean and sanitized.
• Collects and transports potentially infectious material waste in as established by Infection Control Committee.
Arranges furniture for meetings, workshops, and other hospital- wide functions.
• Assists in cleaning of emergency spills observed or reported.
Performs and other tasks which may be assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Laundry
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (6:00:00 AM - 2:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $16.20 - $24.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Provides linen and excellent customer service to all departments that require laundry and linen services. Ensures laundry and linen inventory is appropriate to meet patient needs. Assists the laundry and linen department identify issues by communicating shortages, overages, and special requests within the hospital. This individual will promote and be supportive of the institutional ICARE values (Innovation, Collaboration, Accountability, Respect, and Excellence), the IConnect Service Behaviors. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• One year working experience in a service industry position or equivalent job experience.
• High School Diploma/GED.
• Must have basic reading, writing skills and be able to perform non-complex arithmetic.
• Ability to coordinate and prioritize multiple tasks with deadlines to meet changing workload demands.
• Must have reliable transportation.
Preferred Job Qualifications:
• Familiar with personal computers.
Physical Demands:
• Physical strength, resilience and endurance are three key bodily traits that are required due to the vigorous work pace of daily repetitive tasks and the weight of the merchandise.
• Majority of work day is spent on feet lifting, pushing, pulling, walking distances on daily repetitive basis.
• Must be able to lift weights up to 100lbs repetitively on a daily basis.
• Pushing and pulling laundry carts up to 500 pounds.
Responsibilities:
• Maintains friendly, efficient positive customer service attitude toward customers, clients and co-workers. Is responsive to customer needs.
• Conducts linen inventory in each hospital area/floor and ensures necessary adjustments are made in a timely manner.
• Maintain clean Linen department and work station areas to ensure compliance with safety and infection control regulations.
• Answer all telephone calls in accordance to the department’s telephone script ensuring calls are properly answered, appropriate actions are followed and in a timely manner. Apply ICARE and IConnect in all interactions between inter/intra departments.
• Assists in the creation of Laundry & Linen preference information for each area/floor of hospital.
• Ensures customer needs as well as department concerns are communicated in an effective, customer service-oriented manner. Promptly responds to all customer requests and complaints and follows through to resolution.
• Adheres to all established systems and training programs to provide a safe working environment. Complies with all IDPH and OSHA regulations and other local, state and federal regulations.
• Maintains compliance with hospitals standards of operation. Adheres to Business Conduct Policy at all times. Maintains all records and reports to ensure compliance, with all local, state and federal regulation and codes.
• Performs any and all Laundry job functions as assigned or required.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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