Clinic Coordinator - Cardiology

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (5:30:00 AM - 10:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma/GED required.
• Current State of Illinois Pharmacy Technician licensure required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
• At least two years of experience in a customer service-oriented pharmacy environment or related field.
• Excellent data entry skills.
• Flexibility with work schedule.
• Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Excellent verbal communication skills.
• Dependable in attendance and job performance.
• Good organizational and time management skills
• Team player with a positive attitude and work ethic.
• Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
Physical Demands:
• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.

Responsibilities:
• Recognizes and identifies various classes of drugs and their generic and trade names.
• Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
• Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
• Familiar with abbreviation symbols and equivalents used in pharmacy communications.
• Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
• Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
• Recognizes various billing plan codes and which drugs are covered under these different plans.
• Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
• Ensures the I.V. preparation room and related equipment are cleaned, calibrated and maintained per organizational policy and procedure.
• Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
• Remains alert to customer needs and provides prompt, courteous customer service.
• Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
• Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
• Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
• Maintains CE hours required to retain CPhT certification.
• Attends department meetings as scheduled.
• Performs other duties as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Med Ctr Engin-Management

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $45.59 - $66.16 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Facilities Manager supports the Director, Facilities Management in the administration of the program to manage the day-to-day facility operations and maintenance of the buildings and the various mechanical, electrical, plumbing and utility systems which support it. The Facilities Manager will also support management and administration of related facilities services, including but not limited to parking & transportation and clinical engineering. The Facilities Manager will directly oversee contracted operations in the assigned service areas; ensuring that contracted vendors deliver on contract requirement and provide for a great patient and staff experience. This position will be responsible for annual budgets and monthly variance comments as it relates to these service lines and ensuring that these services meet or exceed expectations in their service delivery. Coordinates minor construction and renovation programs. Must possess positive customer service skills and problem-solving ability.

Other information:
Required Job Qualifications:
•At least 3 years of experience in facilities management, construction trades or related field
•High school graduation or equivalent
•Experience in vendor contract management
•Experience managing and maintaining a CMMS.
•Must be proficient in MS Word and MS Excel .
•Must demonstrate excellent written and oral communication skills.
•Ability to analyze problems and adopt an effective course of action
•Demonstrated experience dealing with customer service issues.
Preferred Job Qualifications
•5 to 7 years of experience in facilities management, construction trades or related field.
•Experience working in healthcare facilities management or related field.
•Management experience.
•College degree
Physical Demands:
While performing the duties of this job, the associate is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is occasionally required to walk, sit, climb or balance, and talk or hear. The employee must frequently lift and/or move up to 50 pounds.
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Manages the contracted services for facilities; these may include system service agreements such as building automation, pneumatic tube system, overhead paging system, infant abduction security, door access controls, parking & transportation and clinical engineering.
2.Manages the Computerized Maintenance Management System (CMMS) and implements various measures to control and clean data, making improvements to extract and report key performance indicators for key leader understanding.
3.Manages the facilities related permit program ensuring that internal & external permit activities are completed timely, and permits & fees are paid on time.
4.Manages the hospital “Facility Information System” to ensure timely accessibility and updates to information such as floor plans, warranties, permit inventories, capital plans, regulatory documentation and other critical facility management information.
5.Supports the Director, Facilities Management in managing the maintenance and operations contracted service.
6.Acts as liaison with Hospital and Academic Departments for campus wide issues.
7.Supports the organization, audit and administration of all required records for TJC, IDPH, OSHA and other Authorities Having Jurisdiction.
8.Performs regular rounding and inspection of all facilities and on-going projects to ensure safety, compliance and quality.
9.In close support of the Department Director, implements preventive and predictive maintenance strategies and practices
10.Provides regular financial and operations reports to demonstrate fiscal and quality accountability.
11.Responsible for outside vendor contract negotiation and review of miscellaneous facilities related service contracts
12.Reviews monthly financial statements, prepares budgets, and responds to monthly budget variances related facilities management.
13.Responds to facilities emergencies at all hours with poise and problem-solving nature – working quickly to solve problems.
14.Acts as liaison to Safety, Security, EVS and Food & Nutrition Services.
15.Acts as liaison to Finance Department. Prepares check request, purchase orders and other documents as needed to execute on service contracts for facilities.
16. Responsible for hiring, training, developing, counseling, as well as evaluating and managing the performance of direct reports.
17.Other duties as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Food and Nutrition Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.02 - $55.18 per hour
Rush salaries are determined by many factors, including, but not limited to, education, job-related experience and skills, as well as internal equity and industry-specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Manager of food and nutrition services is responsible, either personally or through delegation, for the effective and efficient operation in order to meet revenue, expenses, employee engagement, and customer satisfaction targets for the Food and Nutrition Services at RUSH Oak Park Hospital. Develops and implements concepts for Retail and Cafeteria using trend analysis and financial management principles. This individual, along with the AVP/Sr. The director and department leadership team will determine the services food and nutrition services can provide, given the staff available (qualification and competence), continually assessing and improving the performance of the operation. The incumbent ensures compliance with all applicable regulatory agencies, oversees the department quality monitors, and targets corporate and departmental policies and procedures. The manager exemplifies the Rush ICARE values and oversees services that are consistent with the mission and vision, and acts in accordance with Rush policies and procedures.

Other information:
•Bachelor of Science Degree in Food and Nutrition, Food Systems Management, or Hospitality Management, or
equivalent work experience
•Five years or more years of operations, financial management, and leadership experience working in a fast-paced food environment required.
•Food Protection Manager Certification and Allergen Certification required within 90 days of hire
•Self-directed, strong interpersonal skills (both verbal and written), excellent organization skills, problem identification and solving skills, and conflict resolution.
•Ability to compile and summarize management reports and implement PowerPoint presentations required.
Preferred Job Qualifications:
•Registered Dietitian, Nutritionist Preferred
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Responsibilities:
1.Delivers operational performance by executing on Rush’s and regulatory agencies' standards and programs. Continually monitors operations for areas of improvement, completes assessments, and develops necessary action plans to provide optimal food and nutrition services to patients, employees, and clients.
2.Plans, organizes, and manages the resources and activities at ROPH to accomplish the strategic plan consistent with the RUSH mission, vision, and values.
3.Assures that both the food and nutritional needs of patients are provided for and
effectively evaluated utilizing appropriate software to obtain menu selection, streamline production, and analyze the nutrient content of the patient menu.
4.In collaboration with the AVP/Sr. The director develops an Emergency Preparedness plan to ensure a safe food supply during an emergency crisis.
5.In collaboration with the AVP/Sr. The director develops unit budgets, allocating resources to assure optimum operational functions, identifying capital needs for effective and efficient operation. Monitor the financials monthly to achieve budget goals. Submits monthly report variances and action plans to AVP for improvement.
6.Define staffing needs (number of team members and specific competencies) for accomplishing the defined objectives and meeting the responsibilities of the department. Oversees the HR functions (hiring, onboarding, staff development, and completion of performance appraisal, etc.) consistent with Rush’s diversity program.
7. Maintains appropriate liaison with other medical center departments. Fosters intradepartmental and interdepartmental communication through participation in regular meetings, town hall, and staff meetings.
8. Develops and implements concepts for assigned retail units.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $53.73 - $84.63 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

The Internal Medicine Clinical Pharmacy Specialist provides advanced clinical pharmacy services to optimize medication use and improve patient outcomes for adult internal medicine/surgical patients in a large academic medical center. This role involves direct patient care in collaboration with interdisciplinary teams, including physicians, nurses, and trainees. The specialist is responsible for the provision of both operational and clinical pharmacy services through comprehensive medication management, therapeutic drug monitoring, evidence-based recommendations, and participation in patient care rounds. Exemplifies the Rush mission, values, and acts in accordance with Rush policies and procedures.

Other information:

Required Job Qualifications:
•Bachelor of Science in Pharmacy.
•Illinois Pharmacist License.
•Minimum of four years of Clinical Pharmacy experience OR PGY 1 residency completed within the last seven years, which includes Clinical / Specialty Pharmacy experience.
•Knowledge in intravenous admixture services, intravenous drug therapy and chemotherapy.
•Must be able to work effectively with others to provide safe and effective drug therapy.
•Excellent problem-solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
Preferred Job Qualifications:
•BLS Certification.
•ACLS Certification (or shall be obtained upon hire).
•Board of Pharmaceutical Specialties Board Certification.
•Doctor of Pharmacy degree and residency certificate.
•Experience and strong knowledge base in specialty drug therapies.

Responsibilities:

• Responsibilities will include order verification, discharge counseling, projects, and education of other healthcare professionals
• Evaluate and verify Epic physician's orders for therapeutic appropriateness, proper dosing, optimal dosage form, drug interactions, allergic reactions, route and rate of administration and therapeutic redundancy.
• Clarify physicians' orders when necessary through direct and timely contact with prescriber or designated practitioner.
• Provides patient-specific pharmacotherapy recommendations and drug information to the medical and nursing staff.
• Participates in the pharmacy department's most current method of documenting clinical interventions.
• Perform daily review of pharmacy reports including pharmacokinetic monitoring and other drug or patient specific reports that may be required.
• Conducts monthly nursing unit inspections of medication storage areas as assigned.
•  Supervise pharmacy technician staff involved in the preparation and delivery of medications ensuring coordination of workflows with established delivery schedules.
•  Coordinate medication ordering, preparation, dispensing, and administration systems for the patient populations outlined above on a daily basis.
•  Implements all drug use policy and formulary decisions of the Pharmacy and Therapeutics committee.
•  Participates in SE (ADR and medication error) reporting programs.
•  Complete clinical and operational activities as designated by the departmental management team (e.g. pyxis inventory optimization, relevant process improvement projects, etc.).
•  Precept pharmacy students and residents (PGY1 and PGY2) as assigned in clinical and operational areas
•  Provides patient-specific pharmacotherapy recommendations and drug information to the medical and nursing staff.
•  Assess and evaluates the medical and drug literature in order to compare and contrast therapeutic regimens and uses for new or existing drug treatments.
•  Implement medication safety initiatives as determined by current departmental needs and ongoing projects.
•  Develop operational and clinical projects as determined by current departmental needs and ongoing projects.
•  Serves as a liaison with other departments for collaborative research activity.
•  Rotating weekday evening (50%), weekend (every 4th), and holiday staffing is required

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 4 Hr (9:30:00 AM - 6:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Research Billing Support

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Charge Capture Specialist follows charge capture initiatives and develops processes and procedures to ensure accurate and timely capture of all chargeable procedures. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High School Diploma or GED required.
•At least two years of healthcare experience working with billing, charge entry, charge capture, research or CDM required.
•Proficiency with medical coding terminology. Must demonstrate knowledge of the three code sets that are currently in use: Current Procedural Terminology (CPT), ICD-10-CM, and Healthcare Common Procedure Coding System (HCPCS) Level II.
•Excellent communication and organizational skills.
•Analytical and problem-solving skills.
•Ability to work under minimal supervision and as a team member.
•Ability to observe and report on charge entry trends and patterns.
•Proficiency with MS Office Suite.
•Strong problem solving and financial analytical skills. High degree of accuracy for analyses and processes.
Preferred Job Qualifications:
•General understanding of various billing, payment and coding systems in healthcare.
•Proficient and functional knowledge of entering and reviewing charges in an EMR system (i.e. EPIC).
•AAPC or AHIMA certification in coding. Certifications may include: Certified Professional Coder (CPC), Certified Coding Specialist (CCS) and Certified Medical Coder (CMC), and any other specialized coding certification approved by the two main governing bodies. If not certified at time of hire, candidate will obtain within twelve months of start date.
Physical Demands:
Physical, mental (specify amount and duration)
Competencies:
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Accurately enters charges on patient accounts for services rendered by Rush clinicians in accordance with CMS and AMA guidelines
2.Responsible for assigned Account, Charge Review, and Claim Edit Work queues and the continual monitoring, reduction, and transfer of AR associated with assigned areas
3.Follows-up on all incomplete and inaccurate charges and makes prompt corrections.
4.Adheres workflow best practices and prevents inaccurate service/CPT codes from being billed.
5.Follows Rush coding/charging policies and guidelines.
6.Conducts thorough review of medical records and utilizes coding resources to ensure that clinical documentation supports all billed charges.
7.Communicates effectively with team, compliance, departments and clinical staff.
8.Meets or exceeds quality and productivity standards set by direct manager
9.Engages in implementing process improvement initiatives by recognizing revenue enhancement opportunities.
10.Engages in continual education and training in the subject field.
11.Other relevant duties and special projects as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.