Section Chief, Advanced Imaging - Internal Medicine - Cardiology - Chicago

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $63.10 - $106.01 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The System Director, Patient Access provides strategic leadership and operational oversight for all patient registration and front-end access functions across the health system. This role ensures that patient arrival, demographic validation, and registration workflows are efficient, accurate, and standardized.
The System Director acts as the primary guardian of EMTALA compliance and ensures the accurate capture of complex Insurance and Governmental Payer data. This leader is responsible for the health of front-end workqueues, the development of departmental policies, and the creation of a high-performance culture through a structured onboarding pathway to ensure staff retention and operational excellence.

Other information:
Required Job Qualifications:
•Education: Bachelor’s degree in healthcare administration, Business, Finance, or a related field.
•Experience: Minimum of 7–10 years of progressive leadership experience in revenue cycle operations, overseeing patient access in a large, multi-site integrated health system.
•Payer Knowledge: Expert-level understanding of Governmental (Medicare/Medicaid) and Commercial Insurance plans, including COB, MSP, and authorization triggers.
•Regulatory Expertise: Deep knowledge of EMTALA, NCD/LCD policies, ABN/IMM/MOON requirements, and CMS price transparency regulations.
•Technical Knowledge: Strong understanding of Experian RTE and Epic ADT/Prelude.
Preferred Job Qualifications:
•Education: Master’s degree (MBA, MHA, or equivalent).
•Certification: Certified Healthcare Access Manager (CHAM).
•Methodology: Lean Six Sigma Green Belt or Black Belt certification, with a focus on process optimization and waste reduction in a healthcare setting.
•Systems: Advanced proficiency with Epic Grand Central/ADT and SlicerDicer for data-driven reporting.
Physical Demands:
•Frequent use of computers and telephone.
•Occasional travel between system sites required.
•Ability to manage multiple priorities in a fast-paced environment.
Core Competencies:
•Strategic Leadership: Focuses on long-term staff development, structured onboarding, and retention strategies to build a stable, high-performing team in a "Just Culture" environment.
•Operational Excellence: Utilizes Lean Six Sigma principles to standardize complex workflows, eliminate operational waste, and break down silos across multiple campuses.
•Regulatory & Payer Mastery: Ensures 100% accuracy in insurance capture and strict federal compliance with EMTALA, CMS regulations, and medical necessity protocols (NCD/LCD/ABN).
•Governance & Standards: Excellence in the development, writing, and system-wide implementation of standardized policies and procedures that are audit-ready and scalable.
•Analytical Thinking: Leverages data-driven tools (e.g., SlicerDicer, WQ dashboards) to identify root causes of denials and implement sustainable, data-backed solutions.
•Communication & Influence: Effectively partners with clinical leadership, finance, and administrative stakeholders to drive change management and enhance the patient experience orientation.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Operational Leadership: Directs daily operations for system-wide registration services, including Emergency Department (ED) access, Inpatient admissions, and Ambulatory check-in across all system sites.
2.Payer Strategy & Data Integrity: Oversees the accurate identification and entry of all Insurance and Governmental Plans (Medicare, Medicaid, Managed Care, Commercial, etc.); ensures staff are trained on Coordination of Benefits (COB) and Medicare Secondary Payer (MSP) rules to minimize billing rejections.
3.EMTALA Compliance: Serves as the subject matter expert for EMTALA regulations; ensures all front-end staff prioritize Medical Screening Exams (MSE) over financial discussions in emergency settings.
4.Policy & Procedure Development: Oversees the creation and implementation of comprehensive Policies and Procedures (P&Ps); ensures all workflows are documented, audit-ready, and aligned with "Just Culture" principles.
5.Onboarding & Workforce Development: Designs and manages a clear, structured Pathway to Onboarding for all new hires; ensures training programs effectively transition recruits into high-performing team members to reduce turnover.
6.Regulatory Documentation: Monitors strict compliance with the General Agreement to Health Care Treatment, Important Message from Medicare (IMM), and Medicare Outpatient Observation Notice (MOON).
7.Point-of-Service (POS) Collections & Estimates: Oversees the strategy for POS collections; ensures staff are proficient in running accurate patient estimates and setting up payment plans while adhering to regulatory restrictions.
8.Medical Necessity & Denial Prevention: Ensures departmental proficiency in identifying services impacted by NCDs/LCDs and oversees the compliant issuance of ABNs to prevent medical necessity denials.
9.Workqueue & DNB Management: Oversees departmental Workqueues (WQs) and Discharged Not Billed (DNB) reports daily to ensure timely error resolution and accelerated revenue capture.
10.Denial Root Cause Analysis: Collaborates with the System Director, Financial Clearance to perform root-cause analysis on front-end denials and implement permanent process fixes using continuous improvement methodologies.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access-Pre-Visit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $45.59 - $74.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under the leadership of the System Director, Patient Financial Services & Operational Quality, the Manager of Patient Access provides strategic leadership and operational oversight of outpatient financial counseling and patient access quality at Rush University Medical Center, Rush Oak Park Hospital, and Rush Copley Medical Center.
This role serves as a key liaison between Revenue Cycle and clinical departments, overseeing all Financial Counseling and quality functions across all Rush facilities. The Manager is responsible for aligning operational practices, leading staff training and development, and ensuring compliance with hospital policies related to payment arrangements and registration quality workflows. This position plays a vital role in system operations, strategic planning, and the implementation of performance improvement initiatives to drive revenue integrity and operational excellence.

Other information:
ement: Bachelor’s degree in business administration, Healthcare Administration, or a related field (or equivalent professional leadership experience) and 5 years experience.
•Preferred: Master’s Degree (MBA, MHA, or MSN) is highly preferred to align with the strategic and financial complexity of system-wide oversight.
•Certification Preferred: Professional certification from NAHAM (CHAM) or HFMA (CRCR/CHFP) is preferred, demonstrating a commitment to industry best practices and revenue cycle excellence.
•Process Improvement: Lean Six Sigma Green Belt or higher is preferred to drive the mandated Operational Quality and Root Cause Analysis initiatives.
Preferred Job Qualifications:
•Deep understanding of payer contracts, insurance plans, and their impact on patient liabilities.
•Strong communication, coaching, and team development skills.
•Proven experience leading changes and improving departmental performance.
•Excellent analytical and problem-solving skills.

Physical Demands:
•Hospital/Office Environment
Competencies:
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Leadership & Strategic Planning
•Collaborate with the System Director, Patient Financial Services & Operational Quality to define and monitor performance metrics aligned with Revenue Cycle objectives.
•Identify areas for process improvement and communicate proactively with stakeholders to resolve bottlenecks.
•Drive strategic initiatives related to patient access, financial counseling, and "point-of-service" excellence.
•Develop and implement administrative and operational policies to ensure consistency and efficiency across the system.
Operations Management:
Oversee daily operations of Financial Counseling staff and the Quality Team at all Rush facilities.
•Align financial counseling functions and workflows to ensure a seamless experience across the system.
•Drive initiatives to reduce "Candidate for Bill" (CFB) claims by identifying root causes in the registration process.
•Manage the Quality Team to support high standards of registration accuracy and provide actionable feedback for process improvement.
•Leverage Epic and other technologies to support operational objectives and remediate system gaps.
•Effectively manage the departmental budget and ensure resource optimization.
Team & Staff Development:
•Recruit, train, and guide direct reports to ensure high performance and alignment with department goals.
•Conduct performance evaluations and lead employee development and talent management initiatives.
•Promote a culture of innovation, collaboration, and continuous improvement.
Interdepartmental & External Collaboration:
•Coordinate with Revenue Cycle leadership to ensure seamless handoffs and consistent workflows.
•Develop and maintain productive relationships with vendors and external stakeholders.
•Ensure regulatory compliance with all applicable state and federal guidelines (HIPAA, EMTALA, etc.).
Functional Specific Duties:
•Maintain and develop policies and procedures for patient registration, admission, and financial clearance.
•Manage efficient quality control mechanisms for patient registration across all entry points, including Admitting, Professional Build Lab, Outpatient Radiology, Emergency Department, and OB Triage.
•Ensure accurate demographic and financial information is collected to increase the "financially secure" rate of patient accounts.
•Leverage data-driven tools and Epic reporting to track and improve patient registration accuracy and financial clearance rates.
•Collaborate across departments to ensure consistent patient communication regarding insurance and financial responsibilities.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Gastroenterol-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $26.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Job Summary:
The Clinical Research Assistant (CRA) is an entry-level, pathways position that provides foundational support to clinical research teams. Under close supervision, the CRA assists with essential study tasks such as organizing regulatory files, entering participant information, preparing materials for study visits, and observing study procedures for training. This role supports minimal to moderate risk studies, including exempt or expedited protocols, and is not assigned to clinical trials. The CRA gains exposure to research coordination through guided hands-on experience, with a focus on accuracy, organization, and team collaboration. This position serves as a learning opportunity for those interested in growing into independent clinical research roles. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
Education:
•High school diploma or equivalent knowledge gained through work
Experience:
•General work experience
Knowledge, Skills, & Abilities:
•Regulatory Knowledge - Willing to learn research rules and follow directions carefully.
•Time Management – Able to complete tasks on time with guidance.
•Attention to Detail – Ability to check forms and files for accuracy.
•Participant Interaction – Maintains confidentiality and able to treat participants respectfully.
•Team Collaboration - Works well with others; open to feedback.
•Flexibility – Willing to work evenings or weekends if the study requires it.
•Travel Readiness – Able to travel locally or nearby for study visits, participant support, or training.
Preferred Job Qualifications:
•Prior participant contact experience or clerical/office coordination experience.

Job Responsibilities:
1.Assists with participant scheduling, reminder calls, and general tracking under supervision. May observe consent conversations or study visits with training.
2.Collects and enters non-clinical data (e.g., demographics, visit logs) into data tracking tools or EDC systems under supervision; may help scan or organize forms.
3.Supports submission packet assembly and document routing for IRB or regulatory submissions under the direction of CRC I or II; not authorized to submit independently.
4.Files study documents, maintains logs (e.g., training, screening), and assists with organization of source documentation in binders or shared drives.
5.Not involved in specimen collection. May assist with labeling, inventory, or shipment preparation under CRC supervision.
6.May observe assessments for training; assists with room setup, form preparation, or equipment handoff before and after participant encounters.
7.Drafts basic emails, participant reminders, or visit confirmations; communicates updates to CRC team but not to sponsors or IRBs.
8.Maintains file accuracy for audit readiness; supports CRCs in preparing monitoring visit materials. May take notes during visits.
9.Not responsible for reporting safety events but may help gather timeline data or document history under guidance.
10.Participates in routine team meetings; may suggest logistical improvements based on daily task experience.
11.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Post Anesthesia Care Unit

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 8 Hr (11:00:00 AM - 9:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the heal care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
1.Minimum of 9 months of experience in nursing
2.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) .
3.Within 1 year from the date of hire, employee must be enrolled in a BSN program.
4.RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
5.Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
6. Prior to leveling to RN2, RN must show consistent proficient performance at RN1 position or equivalent experience.
7. Current state of Illinois Registered Nursing License
8. CPR
9. ACLS for ICU, Telemetry, Med/Surg (6west), Endoscopy, PACU, IR, and ED required within 3 months of hire
10. PALS PACU and ED required within 3 months of hire
11. Proficiency in charge and preceptor roles.
Preferred Job Qualifications:
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
•Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
•The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
•Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
• Ability to care for patients in the following age categories:
o Toddlers (1-3 years) depending on cluster
o Pre-Schoolers (3-5 years) depending on cluster
o School Age (5-12 years) depending on cluster
o Adolescents (12-18 years)
o Young Adults (19-45 years)
•o Middle Adults (45-60 years)
•o Older Adults (greater than 60)
•• Able to operate computers, printers, copiers, fax, and medical equipment specific to department.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Evidence Based Practice
• Utilizes system wide resources to support decision making and action.
• Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
• Communicates current evidence-based information with peers.
Relationships and Caring
• Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
• Collaborates consistently and effectively with other disciplines and services to meet the needs of patients and families.
Critical Thinking
• Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patient/families.
• Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
• Recognizes changes in patient status and consistently responds effectively.
Technical Expertise
• Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
• Demonstrates accountability for implementing policies related to safe and effective administration of medications.
• Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
• Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
Leadership
• Demonstrates the ability to provide education to staff and students on the unit.
• Demonstrates beginning leadership skills related to patient care.
• Delegates effectively and consistently to optimize patient outcomes.
• Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Post Anesthesia Care Unit

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 8 Hr (11:00:00 AM - 9:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $43.55 - $66.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RNIII is a proficient nurse possessing in-depth knowledge of patient management; can accommodate unplanned events and can respond with efficiency, flexibility and confidence. The RN 3 immediately sees the whole situation while being able to discriminate that which is most relevant; has developed advanced communication and collaboration skills along with system savvy. The RN 3 assumes a leadership role in the clinical practice area, using clinical experience to serve as a role model and coach. The RN III exemplifies the Rush Oak Park Hospital (ROPH) mission, vision and values and acts in accordance with ROPH policies and procedures.

Other information:
Required Job Qualifications:
1.1-3 years of experience
2. Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN)
3. Bachelor’s degree in Nursing required for RNs leveling to RN3 after 10/22/2020.
4.Prior to leveling to RN3, RN must show consistent proficient performance at RN2 position or equivalent experience.
5.To maintain RN3 level, all RN3 employees must submit an RN3 maintenance portfolio every 2 years showing continued performance of RN3 requirements.
6.National certification examination within 1 year of leveling to RN3. Certification must remain active to maintain RN3 level.
7.Current state of Illinois Registered Nursing License
8.CPR
9.ACLS for ICU, Telemetry, Med/Surg (6west), Endoscopy, PACU, IR, and ED required within 3 months of hire
10.PALS for PACU and ED required within 3 months of hire
11.Proficiency in charge and preceptor roles
Preferred Job Qualifications:
•
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
•Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
•The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or
reports is required.
•Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially
infectious materials and/or strong chemical agents.
• Ability to care for patients in the following age categories:
o Toddlers (1-3 years) depending on cluster
o Pre-Schoolers (3-5 years) depending on cluster
o School Age (5-12 years) depending on cluster
o Adolescents (12-18 years)
o Young Adults (19-45 years)
•o Middle Adults (45-60 years)
•o Older Adults (greater than 60)
•• Able to operate computers, printers, copiers, fax, and medical equipment specific to department.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Evidence Based Practice
• Ensures that staff applies current evidence based guidelines (P&P, standards of care, protocols, pathways).
• Seeks out current evidence based information and is accountable for sharing with peers.
• Participates in unit based quality initiatives to improve patient care and outcomes.
Relationships and Caring
• Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
• Anticipates patient/ family-clinician communication breakdown and implements appropriate action to resolve.
• Serves as a role model by demonstrating advanced interpersonal communication and collaboration skills in the management of complex patient care situations.
• Resolves conflict effectively to continuously improve team relationships at the unit level.
Critical Thinking
• Utilizes advanced assessment skills to holistically evaluate the physical and psychosocial needs of patient/family.
• Critically analyzes complex patient cases and effectively adapts the plan of care.
• Anticipates potential problems and identifies subtle changes in patient status which lead to early and effective interventions to optimize patient outcomes.
• Supports less experienced staff in management of complex patient situations.
• Provides coaching for reflection and review of complex patient situations in order to identify practical solutions.
Technical Expertise
• Models the safe and effective use of medical devices in the delivery of patient care.
• Demonstrates accountability for implementing policies related to safe and effective administration of medications.
• Evaluates the application of safety strategies (fall precautions, infection control, suicide risk patient identification) on the unit and initiates appropriate action to minimize risk.
• Models effective, sophisticated teaching strategies for patients and families.
Leadership
• Serves as a role model whose beliefs, attitudes and actions support unit leadership and goals.
• Demonstrates proficient leadership skills at the unit level.
• Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Dermatology PBC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.50 - $29.73 per hour

Sign on bonus:$3,000

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.