Physician - Primary Care Service Line Director - Rush University System of Health

22364
October 15, 2025

Job Description

Primary Care Service Line Director

Rush University Medical Center

Chicago, IL

Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges, invites applications for the position of Primary Care Service Line Director.

The Primary Care Service Line Director will be responsible for leading and participating in the strategic planning process and operational initiatives, including clinical pathways, as well as management of operational and administrative components of this service line. This role offers the opportunity to shape the future of primary care delivery while balancing clinical excellence with operational efficiency in a mission-driven environment.

Job Responsibilities

Strategic Leadership & Operations

  • Lead the strategic planning process for the Service Line growth and operational initiatives, including clinical pathways, and establish business priorities in collaboration with Rush leadership, respective physician leaders, and departmental administration
  • Manage key performance metrics, including volumes, patient satisfaction, and access
  • Lead program development and implementation of new clinical services
  • Assist in system integration of care across existing and future Rush-affiliated sites

Financial Management & Business Development

  • Prepare and manage annual operational and revenue budgets
  • Monitor financial performance and identify cost reduction opportunities
  • Develop revenue enhancement strategies and growth initiatives
  • Oversee managed care activities and lead faculty recruitment process; develop financial models for revenue/activity projections

Quality & Compliance

  • Ensure compliance with state/federal laws, accreditation standards, and regulatory requirements
  • Develops and implements department & personnel policies & procedures that are consistent with medical center guidelines & meet HCFA, Joint Commission, and Corporate Compliance.
  • Lead performance improvement activities and educational programs, monitor healthcare service quality, and coordinate risk minimization efforts
  • Implement patient safety and quality assurance policies and procedures
  • Assures that RUMC maintains a patient-centric focus by serving as a role model with consistent emphasis on patient and family relations, customer satisfaction, and clinical outcomes.

Team Leadership & Collaboration

  • Works closely with department Chairs and RUMC Strategic Planning in developing the annual board report, budgetary volume projections, and new strategic growth initiatives, including selection and implementation of new technology and recruitment of faculty
  • Establishes and maintains close working relationships with corporate compliance to ensure ongoing compliance with all state and federal requirements.
  • Foster a positive work environment promoting open communication, independent thinking, and service excellence while taking an active role in performance improvement activities and implementation of educational programs.
  • Maintain collegial relations across departments for cross-functional improvements
  • Interact with regional and national experts for the sharing of information, experience, practice, and research.
  • Partner with Faculty & Provider Recruitment to attract and retain top-tier physicians and APPs.

Qualifications

  • Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO)required
  • Board Certified in Family Medicine or Internal Medicine
  • Unrestricted medical license (or eligibility to obtain) in Illinois
  • Minimum8 years progressive experience in a health system or academic medical center
  • Minimum2 years of people management experience
  • Significant exposure to service lines across inpatient/outpatient settings preferred
  • Demonstrated marketing capability, analytical skills, and business acumen
  • Advanced Microsoft Office proficiency (Excel, Word, Access, PowerPoint)
  • Strong communication, organization, and problem-solving abilities
  • Excellent interpersonal skills and ability to work with physician leaders
  • Capability to manage multiple concurrent projects independently and as part of a team

Rush University System for Health (Rush)is an academic health system whose mission is to improve the health of the individuals and the diverse communities it serves through the integration of outstanding patient care, education, research and community partnerships.

Rush includes Rush University Medical Center, Rush University, Rush Copley Medical Center and Rush Oak Park Hospital, as well as numerous regional outpatient care facilities. Rush University, with more than 2,500 students, is a health sciences university that comprises Rush Medical College, the College of Nursing, and the College of Health Sciences.

Rush is an elite medical community recognized yearly for excellence in patient care, medical discovery and clinical expertise. We are committed to fostering and sustaining a climate and culture wherein all staff, faculty, patients, and students thrive. Our continued pursuits have earned Rush University Medical Center the distinction of being on U.S. News & World Report’s Best Hospitals Honor Roll for 2024-2025. This places the Medical Center amongst the top 50 of the more than 5,000 hospitals evaluated. U.S. News & World Report has also recognized eleven Rush programs amongst the nation’s best, including top ten national rankings for neurology and neurosurgery and orthopedics. Rush University Medical Center has received Vizient's Quality Leadership Award, ranking second among 99 academic medical centers across the country.

All three Rush hospitals have earned the LGBTQ Healthcare Equality Leader designation in the Healthcare Equality Index. Additionally, Rush has been named as one of the nation’s "Best Place to Work for Disability Inclusion" for past six consecutive years. Our physicians, advanced practitioners, nurses and staff are the heartbeat of our health system’s ongoing success. We know how important it is to recruit and retain exceptional staff and faculty to execute our mission.

We’re passionate about health equity: for the communities we serve, for our patients and for our employees. We know that the South and West Sides of Chicago have historically been underserved. As a result, there is a 16-year gap in the life expectancy of someone in Chicago’s Loop versus someone in Chicago’s West Side. As the largest employer on Chicago’s West Side, we take it seriously that our institution can change this. As part of our Anchor Mission strategy, we hire, invest, buy and source, and volunteer locally. We’ve invested more than $6 million on the West Side since 2018, and that number continues to grow every year. And, of course, we continue to provide excellent patient care for everyone who comes to Rush.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package.

Pay Range: $300,000 - $400,000

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page.

Join Rush and become part of one of the nation’s best healthcare systems.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Similar Jobs...

Stock Clerk

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RAB Retail Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $16.20 - $24.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Stock Clerk is an operations position with customer service responsibility for the retail pharmacy. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma or GED.
• Good organizational and time management skills.
• Flexibility with work schedule.
• Dependable in attendance and job performance.
• Team player with a positive attitude and work ethic.
• Telephone, computer systems, copiers, fax machines, calculator and other office equipment as necessary.
• Normal office and warehouse environments.
Physical Demands:
• Able to lift 30 lbs.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents

Responsibilities:
1.Places general merchandise orders for OTC retail store.
2.Checks Rx merchandise, puts stickers on the drug and stock on the shelves.
3.Stocks refrigerated coolers as needed.
4.Checks, accepts, and organizes daily/weekly/monthly vendor deliveries and prepares over-the-counter products for stocking.
5.Responsible for Midwest Orthopedics patient prescription program which includes verification of patient insurance, collection of co-payments, etc.
6.Assists the Supervisor in checking expiration dates and processes returns for expired products and overstocks.
7.Monitors inventory to maintain adequate and appropriate stock levels.
8.Maintains and manages master list of files in storage.
9.Maintains work area in an organized and orderly fashion.
10.Maintains a well-stocked and clutter-free customer service area.
11.Performs general deliveries to all HDM locations.
12.Picks-up and delivers U.S. Mail daily.
13.Prepares and processes UPS, Federal Express and courier overnight deliveries.
14.Delivers patient medications in a timely and professional manner.
15.Works as a cashier when needed.
16.Performs within the framework of RUMC/HDM, L.L.C. policies and procedures.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Billing Coding Auditor

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Revenue Cycle Revenue Integrit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $47.79 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Billing Coding Auditor uses advanced knowledge of billing, coding, auditing, documentation requirements, and charge capture to solve complex charging scenarios, provide education and assistance to operational departments, support fellow team members, and develop processes/procedures to ensure accurate and timely capture of all chargeable procedures. The Billing Coding Auditor also monitors interfaces and ancillary software related to charging, and codes, and provides high-level professional support in working advanced code edits as well as auditing charges for service lines with potential missed revenue opportunities. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Coding credential or certification from AAPC, AHIMA, or specialty-specific credentialling organization
•5+ years of Epic HB & PB WQ and Charge entry experience
•Minimum of 10 years of healthcare experience working with billing, charge entry, charge capture, and code auditing with knowledge of CPT, HCPCS, ICD-10 codes and modifiers
•High School diploma
•Experience with practice management software
•Medical terminology, familiarity with technical billing
•Self-starter, can work independently
•Ability to handle multiple, changing priorities
•Good organizational skills and ability to work as a team member.
Preferred Job Qualifications:
•Some college.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Use logic-based critical thinking and decision making to accurately assess and trouble-shoot documentation, images, visit records, registration issues, physician orders, attestations, physician signatures, charges, CPT, HCPCS, ICD-10, and modifiers on patient accounts for hospital/facility (HB) and professional (PB) charges in accordance with CMS and AMA guidelines
•Responsible for accuracy on all accounts within the assigned Epic Work queues and ancillary software systems.
•Solve edits related to National Correct Coding Initiatives (NCCI edits), Medically Unlikely Edits (MUE edits) Procedure to Procedure (PTP edits), and Outpatient Coding Edits (OCE edits) in Epic using patient documentation, coding rules, billing guidelines, and proper modifier use in a timely manner
•Assess the available charges in the Charge Description Master (CDM) and contribute to accurate CDM line items by evaluating revenue codes, descriptions, CPT/HCPCS code and pricing for applicable accounts being reviewed
•Reconcile charges against clinical documentation, code rules and charging methodologies for internal purposes along with external audits
•Works with external vendors, interfaced software, and ancillary software to review charge capture opportunities and documentation to identify missed charges and correct accounts
•Identify trends, analyze to propose and create meaningful solutions, improve processes, create training content, and participate in the education of departments regarding their CDM and missed charges
•Serves as subject matter expert for fellow team members to review questions and assist with resolving accounts
•Collaborates with operational departments to ensure accurate and complete medical records and charges
•Meets or exceeds accuracy, quality work, on-time delivery, and productivity standards set by CMS, OIG, and direct manager
•Researches all current and future complex payor requirements for compliant billing, timely payment, and maximum reimbursement
•Provides input and implements process improvement initiatives recognizing revenue enhancement and charge integrity opportunities
•Engages in continual education and training in the revenue integrity field and healthcare CDM, charges, auditing, data, and other duties or projects as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pharmacy Tech 2 Certified - Inpatient

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (5:30:00 AM - 10:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma/GED required.
• Current State of Illinois Pharmacy Technician licensure required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• At least two years of experience in a customer service-oriented pharmacy environment or related field.
• Excellent data entry skills.
• Flexibility with work schedule.
• Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Excellent verbal communication skills.
• Dependable in attendance and job performance.
• Good organizational and time management skills
• Team player with a positive attitude and work ethic.
• Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
Physical Demands:
• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.

Responsibilities:
• Recognizes and identifies various classes of drugs and their generic and trade names.
• Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
• Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
• Familiar with abbreviation symbols and equivalents used in pharmacy communications.
• Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
• Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
• Recognizes various billing plan codes and which drugs are covered under these different plans.
• Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
• Ensures the I.V. preparation room and related equipment are cleaned, calibrated and maintained per organizational policy and procedure.
• Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
• Remains alert to customer needs and provides prompt, courteous customer service.
• Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
• Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
• Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
• Maintains CE hours required to retain CPhT certification.
• Attends department meetings as scheduled.
• Performs other duties as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Patient Care Sitter - Emergency Dept - Full-Time, Night Shift

Location: 520 S Maple Ave, Oak Park, Illinois 60304

Hospital: Rush Oak Park Hospital

Department: Emergency Department

Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

Shift: Night Shift: 7:00 PM to 7:30 AM

Work Schedule: 12-Hour Shifts - Weekends Included

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $16.20 - $24.28 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Provides direct visual surveillance for patients under the supervision of nursing staff. Provides continuous observation of adolescent, adult and elderly patients who may be unsafe to themselves or others. Notifies nursing staff to ensure optimal patient safety and patient comfort. Communicates frequently with patients, visitors and co-workers. Uses judgment in order to maintain good will and promote cooperation with the patient and family members. Uses discretion when presenting and discuss information about patients or unit activities. Demonstrates the abilities to rotate through different units in the hospital, and areas where assigned. Recognizes own limitations and seeks assistance as appropriate. Rounds on patient hourly and answers call lights, focusing on customer service and patient requests to the appropriate parties (RN or PCT). Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Ability to mitigate difficult situations.
• Excellent observational skills
Preferred Job Qualifications:
• Prior clinical experience in an acute care setting.
Physical Demands:
• Work requires occasionally lifting or carrying objects 35-40lbs.
• Work requires ability to walk throughout the Hospital and to be standing or sitting most of designated shift (90%).
• Work conditions include constant visual observation of patient for an extended period of time where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
• Orient patient to room and environment every hour or as needed.
• Engage in conversations to calm patient, reorient patient or guide patient to prevent harm to patient or self.
• Patients request for assistance are promptly referred to the nursing staff via the call light system.
• The Patient Care Sitter provides constant observation and monitoring of assigned patients to ensure safety and prevention of injury. He/she does not leave patient unless relieved by another staff member.
• Sits with an unobstructed view of the patient.
• Receives report from exiting PCT or RN including any patient specific behaviors to monitor.
• Immediately reports any changes(s) in the patient to assigned nurse or charge RN. At the end of the shift, reports pertinent findings to assigned nurse.
• Courteously greets patients, identifies self, and explains purpose for care.
• Accompanies patient off the unit for all tests or procedures or upon transfer to other units.
• Responsible for physical appearance of the patient's room. Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routines.
• Promotes and follows hospital infection control policies. Washes hands before and after patient contact.
• Demonstrates understanding of the use of unit technology (call systems, bed and TV controls).
• Maintains confidentiality of client information.
• Must have a caring attitude towards clients with the maturity to meet the demands of patient assignments.
• Must have ability and initiative to effectively plan, coordinate and carry out assignments without constant supervision.
• Maintains customer service focus during all interactions.
• Replenishes patient room supplies as needed.
• Allowed to perform non-direct patient care activity such as those a volunteer would perform.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Environmental Technician

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Environmental Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.20 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under general supervision of an Environmental Services supervisor, cleans, maintains and services assigned areas throughout RPSLMC. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Must demonstrate, after training, skill and controlling of cleaning equipment.
•Must be able to demonstrate skills and knowledge of proper use of chemicals and equipment in cleaning, to achieve desired results.
•Must be able to 10 Step Clean and isolation clean a patient room, cycle clean OR and L&D suites, and terminal clean areas as needed.
•Must be able to use Bed Tracking System.
•Must demonstrate good interpersonal skills.
•Must have neat personal appearance.
Preferred Job Qualifications:
•High school graduate or G.E.D., ability to understand written English and oral instructions.
•Prior cleaning experience helpful, but not essential.
Physical Demands:
•Stand, walk and stoop often while performing duties.
•Must be able to push, pull, and control cleaning equipment and materials up to 150 pounds in weight and move large trash objects and containers.

Responsibilities:
•10 Step Cleaning
•Vacuum carpeted areas.
•Dry and wet mop hard floors.
•Clean and polish metal surfaces.
•Perform "Discharge Cleaning" as assigned./Utilize Bed Tracking System
•Spot clean windows.
•Clean water fountains.
•Clean public telephones.
•Clean all restrooms.
•Empty waste receptacles and remove waste.
•Maintain all supplies in assigned supply storage area and keep neat clean and organized.
•Clean all upholstered furniture.
•Clean emergency spills and floods.
•Maintain and operate floor burnishers.
•Wash walls and ceilings as assigned.
•Perform special projects such as hanging drapes and cubicle curtains.
•Clean and maintain equipment and request repairs as needed.
•Report any deficiencies observed in equipment, furniture or fixtures (e.g., needed painting, burnt out exit lights, stained ceiling lights, broken fixtures etc.)
•Sign In and Out pagers, keys and equipment.
•Clean rolling stock, hospital equipment and related items.
•Accountable for cleanliness and neat appearance of assigned area, and that the schedule is complete and all instructions are followed so that the area will pass inspection of supervisors, managers, and administrative personnel.
•Return all soiled dry/wet mops to designated areas.
•Performs related duties as assigned. (The above statement reflects the general elements considered necessary to describe the principal functions of the job and shall not be construed as a detailed description of all work requirements that may be inherent in the job.)

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Medical Assistant - Internal Medicine

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: IM General RUI - Clinic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (6:30:00 AM - 6:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign on Bonus: $3,000

Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.