Vice President, Nursing Operations and Patient Care Services

24158
February 09, 2026

Job Description

Location: Chicago, Illinois

Business Unit: Rush University Medical Center

Department: Vice President-Nursing Admin

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00 AM - 5:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range:  $275,000 - $325,000 per year

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary:
The Vice President, Nursing Operations and Patient Care Services will serve as an executive-level partner to the Senior Vice President and Chief Nursing Officer. This role will aid in the establishment and execution of strategic goals and priorities as well as oversight of key business drivers, service-line leaders, performance metrics, and operating components. The Vice President’s scope will include oversight over inpatient units and additional areas of nursing oversight at the RUMC campus. The individual in this role will exemplify the Rush mission, vision, and values, acting in accordance with Rush policies and procedures.

Competencies:
•Strategic Vision and Execution: Demonstrates exceptional strategic thinking and planning abilities, effectively solving complex problems while consistently modeling, supporting, and promoting the Rush mission, vision, and values.
•Influence and Conflict Resolution: Proven track record of positively influencing behavior and outcomes, adeptly resolving conflicts, and fostering a collaborative and productive work environment.
•Decisive Leadership: Exhibits the ability to make difficult decisions with confidence, handling politically sensitive matters with tact, professionalism, and sound judgment.
•Talent Development and Management: Strong acumen and passion for people development and talent management, driving a culture of continuous learning, professional growth, and high performance.
•Process Improvement Expertise: Demonstrates a deep understanding of process improvement methodologies, leading initiatives that enhance operational efficiency and quality of care.
•Emotional Intelligence and Professional Maturity: High level of emotional intelligence, displaying professional maturity, empathy, and the ability to build strong relationships with diverse stakeholders.
•Exceptional Communication Skills: Excellent communication skills, including written, interpersonal, and public speaking, effectively conveying ideas and information to various audiences.
•Healthcare Finance and Business Acumen: Exceptional understanding of volatile healthcare environments. Ability to lead through challenges to maintain strong financial performance.
•Evidence-based practice and Implementation Science: Working knowledge of EBP and implementation science principles that foster translation of research to the point of clinical care.
•Culture building and development: Demonstrates ability to lead, change, develop strong positive cultures using principles from just culture, HRO, safety and wellbeing.

Responsibilities:
Strategic Leadership:
•Partner with the Chief Nursing Officer on the development and execution of the nursing strategic plan to align with the system mission, goals, and values.
•Regularly communicate the nursing vision to all levels of the organization to foster a shared sense of purpose and ensure services maintain and enhance Rush’s mission, vision, and values.
•Translate the Rush nursing vision into measurable goals and sustainable programs.
•Identify opportunities to improve patient care across the care continuum.
•Lead the evaluation, selection, and integration of healthcare technology and information management systems.
•Ensure Magnet principles and designation are sustained and support re-designation preparation.
Operational Leadership:
•Provide direct oversight of all nursing operations, ensuring fiscal efficiency and staff management.
•Lead program management, implementation, and evaluation efforts for areas of responsibility.
•Ensure compliance with accreditation standards and regulatory requirements.
•Promote patient safety, high reliability of processes, and quality outcomes.
•Maintain an environment that supports innovation, research, evidence-based practice, and quality and safety initiatives.
People Leadership:
•Foster a positive and inclusive organizational culture that promotes operational excellence, professional growth, collaboration, and commitment to Rush’s mission, vision, and values.
•Lead aspects of human resources, including leader and staff coaching, development, competency assessment, and productivity enhancement utilizing a just culture apporach.
•Work with human resources to implement strategies to attract, retain, and develop top talent.
•Lead and oversee nursing employee engagement initiatives, ensuring that nursing staff and leaders are motivated, satisfied.
Financial Management:
•Create and manage capital and operational budgets, focusing on staffing effectiveness indicators, core/contingency implementation, predictive staffing modeling, productivity, and premium pay management.
•Evaluate opportunities to enhance revenue and reduce expenses without sacrificing quality.
•Ensure financial targets are met and maintain fiscal stewardship.
Performance & Quality Improvement:
•Fosters a culture of continuous quality improvement and patient safety through the utilization of evidence-based practices and implementation science principles.
•Lead the integration and implementation of evidence-based practices to enhance performance and quality improvement initiatives. Ensure that clinical and operational decisions are informed by the latest research and best practices.
•Collaborate with key quality committees to lead the development, monitoring, and reporting of key quality metrics and policies to ensure high standards of patient care.
•Partner with the patient experience team and nursing leaders to lead the development and execution of strategies to improve patient experience.
•Ensure ongoing clinical compliance and readiness with accreditation standards and regulatory requirements.
•Fosters a performance and safety culture based upon the principles of high reliability.
Growth & Collaboration:
•Develop collaborative relationships with national, community, nursing, clinical, and professional organizations.
•Establish and maintain a strong partnership with the university to create a pipeline for hiring and retaining new nursing graduates. Develop and implement programs that support the transition of new graduates into the Rush system, including mentorship, residency
programs, and ongoing professional development opportunities.
•Partner with hospitals and clinics across the Rush system to ensure operational nursing alignment.
•Support organizational goals, standards, and business strategies.
•Engage with key stakeholders, including patients, families, staff, and community partners, to gather insights and feedback that inform strategic decisions and improve patient care.

Other information:

Qualifications:
• Master’s degree in nursing or related field required.
• Minimum fifteen (15) years of experience in a hospital or academic medical center, with a minimum of seven (7) years of documented leadership experience with progressive responsibility.
• National certification is required within 12 months of hire and/or promotion.
• Preferred: Earned doctorate, FACHE certification, Professional in Project Management certification (PMP), Lean Six Sigma Green or Black belt.
• Current and active Illinois nursing license (in good standing) required, or eligibility to obtain an Illinois nursing license within a specified timeframe upon hire.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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Job Responsibilities:
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Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

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Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 10 Hr (7:00:00 AM - 5:30:00 PM), Call Required, Weekends/Holidays only when on-call.

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

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Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

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Responsibilities:
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2.Utilizes system wide resources to support decision making and action.
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address.
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patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
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10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
risk patient identification) to minimize risk.
13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
14.Demonstrates the ability to provide education to staff and students on the unit.
15.Demonstrates beginning leadership skills related to patient care.
16.Delegates effectively and consistently to optimize patient outcomes.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18. Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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Hospital: Rush University Medical Center

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Shift: Shift 1

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Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

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Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

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This person exemplifies the RUSH mission, vision, and values and acts in accordance with RUSH policies and procedures.
Reports To
Director of Clinical Quality , Rush Medical Group

Other information:
Job Requirements
•Current State of Illinois registered nurse license.
•Master’s degree or higher.
•National nursing certification required within one year of hire.
•Maintain current basic life support (BLS) certification.
•A minimum of three years of registered nurse experience with at least two years of ambulatory experience.
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Responsibilities
Evidence-Based Intervention
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•Uses data-driven analysis to assess the effectiveness of evidence-based interventions, refining and adjusting practices to improve care quality and meet evolving healthcare standards.
Relationships and Caring
•Builds strong relationships with multidisciplinary, and cross-functional teams by promoting open communication, mutual respect, and collaboration, ensuring that all staff work cohesively to provide patient-centered care.
•Provides mentorship and support to clinical staff to enhance their knowledge and skills.
Critical Thinking
•Interpret patient care data and performance metrics to identify trends, anticipate challenges, and implement evidence-based solutions that enhance outcomes and efficiency.
•Applies critical thinking to complex patient cases; collaborates with clinical teams to develop innovative treatment plans that address unique needs and improve patient outcomes.
•Implements processes to algin clinical practices with the organization’s goals.
•Implements strategies to minimize complications, improve safety protocols, and maintain high standards of care within the organization.
Technical Expertise
•Leverages advanced healthcare technologies, such as electronic health records (EHR) and clinical decision support systems, to streamline workflows, improve data accuracy, and enhance patient care outcomes.
•Utilizes data analytics tools to track patient outcomes, identify areas for improvement, and inform evidence-based decisions that optimize clinical practices and resource allocation.

•Implements and monitors technological solutions that support continuous quality improvement initiatives, ensuring compliance with regulatory standards and enhancing patient safety and care quality.
•Provides ongoing education and training to clinical staff on the use of new medical technologies and software, ensuring teams are proficient and able to maximize these tools for better patient outcomes.
Leadership
•Serves as a clinical leader and role model for employees.
•Facilitates change management initiatives to drive improvements in clinical practice.
•Obtains/ maintains knowledge of innovations and trends in practice and technology and is a champion for change to enhance quality and improve efficiency.
•Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
•Actively participates and leads RMG quality improvement/ quality assurance initiatives. Examples of the Clinical Practice Consultant, RN Leader Standard Work includes:
oParticipation in clinic huddles
oCompletion of Quality Assurance/ Performance Improvement (QAPI) audits

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.