Student Intern I

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Guest Relations Info Desk

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (11:30:00 AM - 8:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $16.48 - $25.96 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Guest Relations Associate is responsible for providing a welcoming and supportive service experience for patients, families, visitors, and staff. The position is responsible for greeting and responding to the needs of these customers by providing information, service, and support in a timely manner. Individuals in this position are expected to behave in a positive, professional, and enthusiastic manner, as they are often the first contact patients and visitors will have with RUMC.
In all interactions, the Guest Relations Associate will be mindful of the institutional values of innovation, collaboration, accountability, respect and excellence, and will exemplify the Rush mission, vision, and values, acting in accordance with RUMC policies and procedures.

•Required Job Qualifications:
•High School diploma or equivalent required
•18 Years of age or older
•Preferred Job Qualifications:
•One year of college
•1-2 years previous job related experience
•Physical Demands:
•The ability to independently move between work stations on campus

Responsibilities:
•Initiate greetings and positive interaction with patients, visitors, and staff.
•Provide a welcoming impression and convey clear, precise information and directions in both face-to-face and telephonic interactions.
•Approach all encounters with customers in a courteous, respectful, attentive, and service-oriented manner, representing the professional image of RUMC and its mission, vision and values.
•Respect all customers’ privacy, perspective, priorities, time, and abilities.
•Exercise sound judgment and appropriate discretion in resolving guest relations service issues.
•Seek out current organizational information that affects this job function and provide appropriate feedback to Guest Relations Manager on information needs.
•Monitor and report on trends related to service needs for continuously improving service delivery.
•Always comply with Guest Relations policies and procedures to ensure high quality service delivery.
•Communicate patient arrivals to clinical personnel.
•Communicate with Volunteer Services and Transport for the procurement of wheelchair assistance.
•Assist with support for effective patient flow.
•Ensure the work environment is clean, well-organized, safe, and presents a professional and welcoming image to customers.
•Maintain a high standard of personal appearance and demeanor, which includes wearing proper attire and nametag when working.
•Ensure all vendors are listed on the SharePoint site before issuing an access badge.
•Ensure that appropriate patient information is entered into the EPIC system.
•Collaborate with coworkers and manager on scheduling requirements and be present at assigned workstations as scheduled. Requirements may vary according to department needs.
•Photograph, check in and issue visitor passes to guests according to the Rush Visitor Management policy.
•Perform other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Anesthesia

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $52.08 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Anesthesia Technologist Supervisor is responsible for overseeing the anesthesia technician teams members ensuring safe, efficient, and compliant anesthesia services across all perioperative, interventional services, and endoscopic anesthetizing areas at RUSH University Medical Center and the Rubschlager building. This role combines clinical expertise, staff leadership, inventory management, education, and quality assurance to support anesthesiologists, CRNAs, and perioperative teams.

Other information:

•High school diploma or general education degree (GED), or an equivalent combination of relevant education and training.
•Five years or more experience in Anesthesia Services.
•2-3 years of demonstrated leadership skills in current role.
•Certified Anesthesia Technologist (Cer. A.T.T.) Certified by the American Society of Anesthesia Technicians and Technologists (ASATT) eligible/preferred or equivalent job experience and training.
•Strong leadership and team-building skills
•In-depth knowledge of anesthesia equipment and procedures
•Excellent organizational and problem-solving abilities
•Effective communication and interpersonal skills
•Ability to manage multiple priorities in a fast-paced environment
•Proficiency with inventory systems and basic computer applications
Preferred
•Associate’s degree in Anesthesia Technology preferred
•Drager Machine certification (Apollo, Perseus, Fabius MRI, Fabius Tiro
•ASATT (American Society of Anesthesia Technologists and Technicians certification) preferred.

Responsibilities:
•Supervise, schedule, train, and evaluate anesthesia technologists and anesthesia aides this includes all personnel actions including, hire/fire, coaching and performance management.
•Ensure adequate staffing coverage for all anesthesia locations
•Manage anesthesia supplies, medications (as permitted), and disposable inventory
•Monitor par levels, ordering, storage, and cost control
•Ensure compliance with manufacturer guidelines and regulatory standards
•Coordinate equipment upgrades and capital requests
•Develop and maintain training programs for anesthesia technologists
•Ensure staff competence with new equipment, techniques, and safety protocols
•Promote continuing education and certification compliance
•Ensure adherence to hospital policies, infection control standards, and safety regulations
•Participate in quality improvement initiatives and audits
•Maintain compliance with Joint Commission, CMS, OSHA, and other regulatory agencies
•Participate in departmental meetings and strategic planning
•Support a culture of teamwork, professionalism, and patient-centered care

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Qual & Training

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $47.79 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position serves as a facilitator for departmental and/or organizational training, assisting in the assessment, development and delivery of associated training materials and curriculum. The employee will facilitate training programs, performing assorted administrative or operational functions such as assisting in the research and development of multi-media training materials for individual, departmental, and organizational-wide presentation and maintaining the training calendar and database. Works with intermittent supervision and review; work problems involving departures from standard policies, interpretations, or procedures will be presented to the Management for review and direction on resolution. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
•Bachelor’s Degree OR a minimum of three (3) years of related experience in progressively responsible roles.
•Experience in training or teaching or quality assurance, or business coaching
•Hands-on experience working with Epic or other Electronic Medical Record System in practice or Access Center environment.
•Experience within a large hospital or integrated healthcare delivery system.
•Unique combinations of both hard and soft skills to prepare, analyze, and present data to various audiences.
•Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
•Strong attention to detail and an aptitude for organizing information logically.
•Strong organizational skills & ability to multitask and prioritize.
•Proficient in Medical Terminology and HIPAA
•Excellent MS Office skills
•Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
•Demonstrated ability to learn quickly and follow through.
•Strong interpersonal skills with the ability to motivate and build relationships.
•Able to travel to multiple hospital sites, corporate settings and seminar locations.
•Able to work under stressful conditions while maintaining professionalism.
•Work will often require flexibility and meeting tight deadlines.
•Able to communicate with many different customers and seeking solutions to move the organization forward.
•Ability to make independent decisions in problem solving.
•Ability to prioritize own work.
•Ability to work well with individual associates.
•Able to work well in a team.
•Ability to work varied hours in a 24-hour day.
•Able to participate in process improvement initiatives.
Preferred Job Qualifications:
•Two (2) years’ revenue cycle experience.
•Three (3) years of training, teaching, quality assurance, or business coaching experience
•Three (3) years of experience working with EPIC or other EMR system in a practice or Access Center environment
•EPIC certification or EPIC credentialed trainer.
•Experience with Automated Call Distribution systems (such as Cisco or Genesys)
Physical Demands:
•Able to do light lifting
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1. Delivers new hire training in scheduling, registration, epic, revenue cycles, including the use of telephony platform, CRM, webchat and other applications. Actively participates in training sessions and seeks mentorship opportunities to enhance skills and knowledge in training delivery and content development.
2. Maintaining training materials, including knowledge articles, guides, presentations, and exercises
3. Contribute to the creation of procedural and conceptual content, ensuring it is comprehensive, coherent, and aligns with healthcare industry standards.
4. Conducts train-the-trainer sessions when needed.
5. Facilitates and leads call calibration sessions for agents.
6. Performs root cause analysis of errors.
7. Conducts routine quality audits on designated work activities, following established quality monitoring standards and guidelines.
8. Collaborates with team members to gather and analyze audit data, supporting the identification of areas for improvement.
9. Develop individual agent performance scorecards.
10. Coaches’ employees on opportunity for improvement
11. Assists with side-by-side training of new hires.
12. Other similar and/or related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Oak Park Retail Pharmacy

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma/GED required.
• Current State of Illinois Pharmacy Technician licensure required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• At least two years of experience in a customer service-oriented pharmacy environment or related field.
• Excellent data entry skills.
• Flexibility with work schedule.
• Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Excellent verbal communication skills.
• Dependable in attendance and job performance.
• Good organizational and time management skills
• Team player with a positive attitude and work ethic.
• Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
Physical Demands:
• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.

Responsibilities:
• Recognizes and identifies various classes of drugs and their generic and trade names.
• Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
• Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
• Familiar with abbreviation symbols and equivalents used in pharmacy communications.
• Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
• Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
• Recognizes various billing plan codes and which drugs are covered under these different plans.
• Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
• Ensures the I.V. preparation room and related equipment are cleaned, calibrated and maintained per organizational policy and procedure.
• Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
• Remains alert to customer needs and provides prompt, courteous customer service.
• Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
• Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
• Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
• Maintains CE hours required to retain CPhT certification.
• Attends department meetings as scheduled.
• Performs other duties as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois / Remote

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RUSH Digital Transformation

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $34.61 - $58.14 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Join Rush as a Sr. Data Developer and play a pivotal role in advancing data-driven decision-making across a growing portfolio of digital transformation initiatives. In this high-impact role, you will partner with stakeholders across the organization to design and deliver sophisticated dashboards, reports, and analytics that directly influence clinical, operational, and financial outcomes.

As part of the Knowledge Management team within Digital Transformation, you’ll work at the intersection of business and technology—translating complex data into meaningful insights that support over 20 strategic initiatives and a multi-million-dollar portfolio. Your work will help drive measurable outcomes, including supporting initiatives projected to deliver significant ROI over the next several years.

This is an opportunity for a technically strong and analytically minded professional who thrives in a collaborative environment. You’ll leverage tools like Power BI, SQL Server, and Azure to build scalable reporting solutions, while also engaging directly with stakeholders to gather requirements, define metrics, and ensure data quality and accuracy.

The ideal candidate brings deep experience in data analysis and reporting, a strong foundation in SQL and data warehousing, and a passion for transforming complex data into clear, actionable insights. If you’re excited by the opportunity to influence enterprise-level decisions and contribute to meaningful innovation in healthcare, we encourage you to apply. The position is expected to exemplify Rush’s mission, vision, and values, and to operate in full alignment with Rush policies and procedures.

Responsibilities:

• Gather business & data requirements from stakeholders.
• Conducts data analysis in support of a variety of analytic solutions.
• Captures, develops, and documents data definitions, business rules, and data quality requirements.
• Create and produce forecasts, reports, ad hoc requests, dashboards, etc.
• Interprets data, analyzes results, and provides insights to determine operational impact, trends, and opportunities.
• Develop reports and deliverables for management and communicate with all levels of stakeholders.
• Identifies and defines both process and data improvements.
• Ensures compliance with deliverable reporting requirements by performing quality data audits and analysis.
• Produces reports and analytics that facilitate evidence-based clinical, financial, and operational decisions.
• Other duties as assigned.

Requirements

• Bachelor’s degree in information science, computer science or related field.
• At least Five (5) years of data analysis, query design, and reporting experience.
• Experience with reporting solutions using Power BI, MS SQL Server, Azure, Advanced Analytics
• Experience with reports, dashboards, scorecards using Power BI and MDX in a data warehousing environment.
• Demonstrated experience in requirements gathering and using relational databases.
• Ability to perform detailed data analysis (i.e. determine the structure, content, and quality of the data through examination of source systems and data samples).
• Good visual aesthetic sense relative to report development and presentation to the user.
• Excellent written and verbal communication, facilitation, and customer facing skills
• Must have a strong customer service orientation and excellent organizational skills.
• Experience developing sophisticated reports against complex data sets.
• Ability to read other’s SQL queries and make changes/updates as necessary
• Experience with diagnosing and resolving errors in complex reports.
• Strong analytical, multi-tasking and problem-solving skills
• Experience in data ingestion, quality cleanup, and multi source data integration to support analytics and reporting.
• Familiarity with emerging healthcare delivery models and key performance indicators related to subscriptions, application usage, and system throughput.

Preferred Qualifications

• At least one (1) year of reporting experience utilizing Epic Clarity and Caboodle applications.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RUSH Supply Chain RUMC Staff

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.25 - $27.75 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Join a fast-paced, high-impact team supporting surgical services at the front lines of patient care. As an Advanced OR Materials Technician, you will play a critical role in ensuring the right supplies are available at the right time for procedures across assigned Operating Room service lines. From managing high-value implants and consignment inventory to maintaining accurate stock levels in systems like Q-Sight and Par Excellence, your work directly supports surgical efficiency, patient safety, and clinical outcomes.

In this role, you’ll take ownership of day-to-day inventory management, including forecasting supply needs, replenishing surgical areas such as Endoscopy and OR suites, and ensuring the integrity of inventory through audits, cycle counts, and reporting. You’ll collaborate closely with clinical teams, vendors, and supply chain partners to resolve backorders, maintain par levels, and proactively address supply challenges in a dynamic, time-sensitive environment.

This is an ideal opportunity for a detail-oriented, proactive professional with experience in perioperative supply chain operations, inventory management systems, and surgical environments. You’ll also serve as a key resource within the team, providing guidance and support while helping drive process improvements and operational excellence.

If you thrive in a hands-on role where organization, responsiveness, and accuracy make a direct impact on patient care, we encourage you to apply and be part of a mission-driven healthcare team.

Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Job Responsibilities:

• Distributes surgical supplies to designated locations, inclusive of Q-Sight cabinets, Par Excellence locations, support rooms, sterile areas, and all appropriate areas within the Operating Room.
• Conducts inventory of Q-Sight & Par Excellence areas (including cycle count audits, monitoring expiring/at-risk inventory, and working through outstanding orders – providing substitute options when necessary). Restocks and returns unused product to assigned locations.
• Accountable for Q-Sight implant ordering, surgical device ordering and generating Q-Sight inventory management reports (implant/consignment serial number tracking, transactional data).
• Maintains audit schedule and reconfigures any assigned locations (par level adjustments and removals/additions of product)
• Consignment Replenishment
• Receives, unpacks, and delivers supplies ordered from vendors. Reviews and verifies accuracy of shipments by counting and comparing packing lists with all receiving/delivery tickets for accuracy of receipt.
• Performs basic contract administration by following up on back-ordered supplies with surgical buyers and notification to appropriate service.
• Assists management personnel in the maintenance of predetermined par levels of supplies. Interacts with clinical staff and maintains environmental cleanliness and order in specific work areas.
• Participates in quality improvement processes and ensures that order placement and delivery dates meet clinical needs.
• Performs fiscal year end physical inventories. Assists in overseeing all the activities to assure the availability of necessary perioperative supplies as needed.
• Provides guidance and backup for personnel in the OR Supply Chain department
• Performs other related duties as assigned or required.

Required Job Qualifications:

• High school diploma /GED
• Intermediate knowledge of computer applications and software programs, including MS-Office (i.e., Microsoft Word, Excel), Internet Applications, ERP systems, Surgical Information System (SIS) and advanced understanding of inventory management systems (Q-Sight, ParEx).
• Knowledge of inventory control processes with Intermediate understanding of clinical terms and procedures.
• Ability to multitask under pressure and meet strict deadlines.
• Must be flexible with schedule and provide coverage when needed, including after hours and weekends when necessary
• Superior organizational & communicative skills with high attention to detail.
• Advanced knowledge in all phases of Perioperative/Interventional Supply Chain.

Preferred Job Qualifications:

• Bachelor’s Degree preferred.
• Previous experience with Lawson (ERP system), Q-Sight or other inventory management solution preferred.
• Two years minimum of surgical Healthcare Supply Chain experience preferred.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.