Medical Assistant - Hinsdale

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy Services- Administration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $68.59 - $108.03 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Oncology Pharmacy Operations manager is responsible for the operations of the oncology pharmacy services. The scope shall include managing and leading of personnel, collaboration across the multidisciplinary team, achieving compliance with accreditation and regulatory standards, and optimizing the patient experience and health outcomes. The manager works closely with pharmacy staff to resolve issues related to pharmacy operations and systems, improve efficiencies and controls, and reduce costs. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Graduate of an accredited school of pharmacy with a pharmacy degree.
•Licensed or eligible for licensure as a Registered Pharmacist by the State of Illinois Board of Pharmacy with 6 months of hire
•Successful completion of PGY1/2 Health System Pharmacy Administration or equivalent experience of 5 years of experience in hospital and/or infusion pharmacy experience, with 3 years of previous supervisory experience is preferred.
•Excellent written and verbal communication, facilitation, and customer facing skills
•Must have a strong customer service orientation and excellent organizational skills.
Preferred Job Qualifications:
•Board certification in oncology (BCOP) preferred.
Competencies:
•Ability to lead teams
•Process improvement to achieve improved workflow efficiencies while maintaining safe practice standards
•Demonstrating effective human resource management by addressing performance issues constructively, recognizing and rewarding achievements, conducting meaningful performance evaluations, and guiding team members in their professional growth and development.

Responsibilities:
Job Responsibilities
1.Supervises, mentors, and provides feedback to oncology pharmacy staff
2.Participates in hiring, discipline, orientation, and training need of oncology pharmacy staff
3.Coordinates activities between pharmacy personnel and other inter and intradepartmental areas.
4.Ensures compliance with Federal and State laws, Department of Health and State Board of Pharmacy regulations and other regulatory and accreditation standards.
5.Participates in the development and review of policies and procedures. Participates in the operating and capital budget process for the oncology service line as it relates to pharmacy services
6.Provides workflow and process strategy, including productivity and quality monitors to ensure maximum utilization of Human Resources
7.Represents pharmacy on various oncology-specific committees
8.Participates in development, implementation, evaluation, and quality improvement of oncology services.
9.Coordinates oncology pharmacy services between sites to ensure provision of safe, consistent, standardized care throughout the system.
10.Leads planning, assessment, and improvement of medication use in oncology patients.
11.Develops and manages strategic plans and clinical initiatives that support system and oncology product line goals.
12.Provides customer, quality, and cost feedback to the oncology service line and its customers within and outside the system
13.Creates an environment of empowerment, teamwork, and collaboration both in and outside the pharmacy.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Finance-General Accounting

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $61,068 - $99,403 per year 

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under direction of the Assistant Controller, this position prepares journal entries, account analysis reports and other projects as needed. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures

Required Job Qualifications:
-Bachelor’s degree in accounting, finance, or related field.
-2-3 years working experience in accounting and/or finance.
-Proficient in MS Word and Excel.
Preferred:
Accounting experience in Healthcare or hospital environment
Skills:
-Strong problem solving and financial analytical skills
-Self-motivated individual
-Excellent customer service and interpersonal skills

Responsibilities:
-Ensure all payments are posted to proper account accurately
-Monitor and reconcile cash transactions, including deposits, bank transfers, and electronic payments daily.
-Investigate and resolve cash discrepancies.
-Prepare cash related journal entries monthly.
-Reconcile of month-end closing activities by preparing cash-related schedules and reports.
-Answer inquiries from departments
-Track Prepaid Expenses
-All other duties as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pediatrics-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The position supports the Office of Research Affairs' Clinical Research Administration Division, their clinical department / division, and in partnership with the Principal Investigator (PI), Co-Investigator(s), other study personnel, and sponsoring agents to ensure protocols are conducted in accordance with the principles of Good Clinical Practice (GCP) .S/he will coordinate and manage multiple and/or complex clinical research studies conducted by PI(s) which may include grant-funded, industry sponsored, and investigator-initiated clinical research studies. S/he will independently coordinate the implementation and execution of study protocols and perform a variety of study related duties. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
• Bachelor's degree and 4 years of clinical research experience OR 8 years of clinical research experience.
• 3 years coordinating Human Subjects research.
• Demonstrate advanced knowledge of Good Clinical Practices and Good Documentation Practices.
• Demonstrated knowledge of current NIH and/or FDA regulations and guidelines related to clinical research.
• Strong project management skills including ability to meet deadlines and help coordinate multiple aspects of the ongoing project.
• Demonstrated problem-solving, critical decision makings and professional judgement.
• Strong analytical and organizational skills with a high attention to details.
• Demonstrated ability to build rapport, navigate sensitive topics, and maintain confidentiality with a diverse pool of research participants and vendors.
• Strong verbal and written communication with ability to communicate complex concepts to multiple audiences
• Demonstrated ability to collaborate within multi-disciplinary team settings.
• Availability to work evenings, overnight and weekends if called for under the study protocols.
• Travel may be required.
Preferred Job Qualifications:
• Bachelor’s degree in Sciences or health-related discipline.
• Relevant certification strongly preferred (Certified Clinical Research Professionals (CCRP), Certified Clinical Research Associate (CCRA), Certified Clinical Research Coordinator (CCRC), or Certified IRB Professional (CIP).

Responsibilities:
• Coordinates all aspects of the study including recruitment, consent, screening, scheduling, tracking and provides study updates to study participants throughout the conduct of the study.
• May collect and enter data into study case report forms and/or electronic data capture system and respond to queries in a timely manner.
• Submits or partners with a regulatory coordinator to submit study related documents, study protocols and study protocol amendments to the IRB per policy and procedure.
• Ensures procedural documentation is accurate, complete, and in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
• May collect, process and ship potentially biohazardous specimens.
• May administer more complex structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
• Provide ongoing study status updates, responds to questions and may create summary report(s) for distribution to PI, Administrator, Office of Research Affairs, Sponsor and Compliance throughout the conduct of the study.
• Organize and participate in auditing and monitoring visits.
• Report unanticipated problems (protocol deviations, adverse events, and serious adverse events).
• Partner with PI(s), sponsor, compliance, clinical staff and manager to identify and improve more complex processes as it relates to the conduct of the research study.
• May provide oversight, training and coaching to less experienced staff.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Hematology-Oncology PBC RUMC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Knowledge, Skills, and Abilities:
Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
19.Utilizes customer service skills to exceed the patient’s needs.
20.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Rev Cycle & Pt Flow IT Servs

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $34.61 - $58.14 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position develops, builds, and modifies Epic Cadence, Referrals and associated applications. Writes documentation specifications, fact-finding and analyzes results and proposes solutions or recommendations. Builds, configures and/or modifying applications using existing application tools. This role performs analysis, design, development, testing and support services for Epic applications. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Plans, designs, implements, maintain, and provide ongoing optimization and support for Epic clinical applications.
• Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of Epic applications.
• Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.
• Performs builds, upgrades, and system enhancements as needed.
• Supports applications throughout all phases of implementation.
• Delivers post-implementation training, support, troubleshooting, and maintenance.
• Configures vendor applications and products.
• Maintains system documentation and develops system specifications and procedures.
• Defines and documents user requirements.
• Applies project planning and project management methodologies.
• Coordinates and leads short duration projects; monitoring project process, progress and results.
• Develops test plans, prepares test data and performs system testing.
• Provides on-site user support during implementations.
• Takes on-call for system application support at scheduled times.
• Audits data entered by end users.
• Troubleshoots and tracks issues and problems.
• Applies systems development methodology to solve problems.
• Handles multiple assignments simultaneously.
• Other duties as assigned.

Required Job Qualifications:

• Bachelor’s degree.
• 3 years of Epic application experience.
• An Associate degree and five (5) years of epic application experience will be accepted in lieu of a Bachelor’s.
• Epic certification(s).
• Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information systems technology such as Microsoft Office Products.
• Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines.
• Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines.
• Experience leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions.
• Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization.
• Detail oriented, strong analytical, organizational, and problem solving skills.
• Excellent oral and written communication skills with technical and clinical audiences.
• Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems.

Preferred Job Qualifications:

• Experience working in a hospital or other health care organization.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Cancer Center-Res Fac

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The position supports the Office of Research Affairs' Clinical Research Administration Division, their clinical department / division, and in partnership with the Principal Investigator (PI), Co-Investigator(s), other study personnel, and sponsoring agents to ensure protocols are conducted in accordance with the principles of Good Clinical Practice (GCP) .S/he will coordinate and manage multiple and/or complex clinical research studies conducted by PI(s) which may include grant-funded, industry sponsored, and investigator-initiated clinical research studies. S/he will independently coordinate the implementation and execution of study protocols and perform a variety of study related duties. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
• Bachelor's degree and 4 years of clinical research experience OR 8 years of clinical research experience.
• 3 years coordinating Human Subjects research.
• Demonstrate advanced knowledge of Good Clinical Practices and Good Documentation Practices.
• Demonstrated knowledge of current NIH and/or FDA regulations and guidelines related to clinical research.
• Strong project management skills including ability to meet deadlines and help coordinate multiple aspects of the ongoing project.
• Demonstrated problem-solving, critical decision makings and professional judgement.
• Strong analytical and organizational skills with a high attention to details.
• Demonstrated ability to build rapport, navigate sensitive topics, and maintain confidentiality with a diverse pool of research participants and vendors.
• Strong verbal and written communication with ability to communicate complex concepts to multiple audiences
• Demonstrated ability to collaborate within multi-disciplinary team settings.
• Availability to work evenings, overnight and weekends if called for under the study protocols.
• Travel may be required.
Preferred Job Qualifications:
• Bachelor’s degree in Sciences or health-related discipline.
• Relevant certification strongly preferred (Certified Clinical Research Professionals (CCRP), Certified Clinical Research Associate (CCRA), Certified Clinical Research Coordinator (CCRC), or Certified IRB Professional (CIP).

Responsibilities:
• Coordinates all aspects of the study including recruitment, consent, screening, scheduling, tracking and provides study updates to study participants throughout the conduct of the study.
• May collect and enter data into study case report forms and/or electronic data capture system and respond to queries in a timely manner.
• Submits or partners with a regulatory coordinator to submit study related documents, study protocols and study protocol amendments to the IRB per policy and procedure.
• Ensures procedural documentation is accurate, complete, and in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
• May collect, process and ship potentially biohazardous specimens.
• May administer more complex structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
• Provide ongoing study status updates, responds to questions and may create summary report(s) for distribution to PI, Administrator, Office of Research Affairs, Sponsor and Compliance throughout the conduct of the study.
• Organize and participate in auditing and monitoring visits.
• Report unanticipated problems (protocol deviations, adverse events, and serious adverse events).
• Partner with PI(s), sponsor, compliance, clinical staff and manager to identify and improve more complex processes as it relates to the conduct of the research study.
• May provide oversight, training and coaching to less experienced staff.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.