Administrative Assistant 2 - Academic Affairs CON - Full-time

21429
September 11, 2025

Job Description

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Academic Affairs CON

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Administrative Assistant 2 provides advanced support in managing the operational activities of the Department. The Administrative Assistant uses a pattern of orderly, efficient communication and a high degree of initiative and independent judgment to relieve management of administrative detail. The Administrative Assistant accepts appropriate responsibility and prioritizes multiple assignments and projects in a complex and constantly changing environment. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Three years of progressive experience in an administrative role, preferably in Healthcare.
• Advanced software skills in Microsoft Office, including Excel, Access, and PowerPoint, scheduling/calendar software.
• Excellent communication written and oral skills.
• Ability to analyze data.
• Ability to prioritize multiple initiatives.
• Ability to produce accurate documents and reports.
• Ability to work in complex administrative systems.
• Ability to interact effectively with internal and external customers.
Preferred Job Qualifications:
• Baccalaureate Degree.
Physical Demands:
• Ability to move throughout the Medical Center.
• Ability to lifting or carrying objects 35-40 pounds.

Responsibilities:
1.Meets the administrative needs of department management and staff members.
2.Coordinates department specific programs or meetings as assigned: planning, preparation of materials, implementation and evaluation.
3.Assists management with budgetary issues.
4.Composes business documents as assigned.
5.Designs reports to support operations.
6.Independently creates correspondence such as follow up to meetings, response to employees etc.
7.Plans employee and departmental special events.
8.Writes, edits and formats content of departmental communication.
9.Provides instruction to departmental staff regarding computer applications.
10.Assures appropriate resources are available for staff to be successful in their role.
11.Maintains a calendar for staff availability and schedules.
12.Provides support for select quality and operational committees including recording and distributing minutes.
13.Appropriately follow-ups on action between meetings.
14.Distributes reports, agendas and other materials for programs.
15.Maintains attendance records and prepares reports as necessary for the program.
16.Investigates and resolves invoicing issues as it relates to vendors or fiscal activities and Accounting Units.
17.Creates and maintains expense files for the Accounting Unit activities.
18.Prepares and maintains an electronic file to trend programmatic expenses and contribute to the budget process.
19.Identifies and implements improvements in office efficiencies
20.Initiates and/or reconciles check requests, purchase orders, travel vouchers as indicated for the department cost centers.
21.Independently makes travel arrangements for the management.
22.Prioritizes incoming communication, requests for meeting and escalates appropriate items to management’s attention.
23.Maintains a working knowledge of Rush standard computer applications.
24.Coordinates manager and staff office space, such as telephone changes, movement of equipment, maintenance requests, etc. which support administrative operations.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Similar Jobs...

Perioperative Scheduler

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Oakbrook Multispecialty-Office

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:30:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under direction of the Operations Manager, performs a number of support services to coordinate scheduling patients for surgery. The Perioperative Scheduler acts as liaison between patient, department staff and RUMC OR staff teams. The surgical scheduling coordinator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Manual dexterity, effective communication, precision and accuracy.
• Intermediate knowledge of Microsoft Office Suite, effective communication, precision and accuracy; Epic software knowledge is an advantage.
• Ability to communicate well with patients and all levels of staff.
• Able to manage multiple tasks at one time.
• Works well individually and as part of the team.
Preferred Job Qualifications:
• Certified Medical Assistant experience.
• Three years of medical office experience.
• Experience obtaining prior authorizations & knowledge of insurance authorization processes.

Responsibilities:
1.Schedules, reschedules, or cancels surgical appointments.
2.Communicates with all surgical candidates to set up appointments, provide patients with information about pre-operative requirements, inform patients of surgical requirement timelines, and answers any insurance-related questions about surgical procedures.
3.Coordinates surgical scheduling information flow into and out of the clinic.
4.Maintains a direct communication line with the key OR staff.
5.Contacts various outside agencies to retrieve insurance preauthorization and other medical documentation needed.
6.Keeps an open line of communication to scheduled patients and medical staff to alleviate missing information for scheduled procedures.
7.Solves surgical scheduling problems by seeking out the appropriate people and resources.
8.Answers telephone calls efficiently and courteously.
9.Provides information as requested or routes calls appropriately.
10.Updates electronic medical record appropriately.
11.Works as part of the surgical scheduling team and accepts other duties as requested
12.Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of surgical forms.
13.Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts.
14.Performs duties to assist the medical staff independently at the direction of management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Clinical Pharmacy Specialist

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Specialty Drug Solutions

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $53.73 - $84.63 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The scope of practice of the Clinical Pharmacist Specialist covers direct and indirect patient care, education, medication safety, performance improvement, and consultation. The Clinical Pharmacist Specialist is responsible for the provision of both operational and clinical pharmacy services to a general population of patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor of Science in Pharmacy.
•Illinois Pharmacist License.
•Minimum of four years of Clinical Pharmacy experience OR PGY 1 residency completed within the last seven years, which includes Clinical / Specialty Pharmacy experience.
•Knowledge in intravenous admixture services, intravenous drug therapy and chemotherapy.
•Must be able to work effectively with others to provide safe and effective drug therapy.
•Excellent problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
Preferred Job Qualifications:
•BLS Certification.
•ACLS Certification (or shall be obtained upon hire).
•Board of Pharmaceutical Specialties Board Certification.
•Doctor of Pharmacy degree and residency certificate.
•Experience and strong knowledge base in specialty drug therapies.

Responsibilities:
1. Responsibilities will include order verification, discharge counseling, projects, and education of other healthcare professionals
2. Evaluate and verify Epic physician's orders for therapeutic appropriateness, proper dosing, optimal dosage form, drug interactions, allergic reactions, route and rate of administration and therapeutic redundancy.
3. Clarify physicians' orders when necessary through direct and timely contact with prescriber or designated practitioner.
4. Provides patient-specific pharmacotherapy recommendations and drug information to the medical and nursing staff.
5. Participates in the pharmacy department's most current method of documenting clinical interventions.
6. Perform daily review of pharmacy reports including pharmacokinetic monitoring and other drug or patient specific reports that may be required.
7. Conducts monthly nursing unit inspections of medication storage areas as assigned.
8. Supervise pharmacy technician staff involved in the preparation and delivery of medications ensuring coordination of workflows with established delivery schedules.
9. Coordinate medication ordering, preparation, dispensing, and administration systems for the patient populations outlined above on a daily basis.
10. Implements all drug use policy and formulary decisions of the Pharmacy and Therapeutics committee.
11. Participates in SE (ADR and medication error) reporting programs.
12. Complete clinical and operational activities as designated by the departmental management team (e.g. pyxis inventory optimization, relevant process improvement projects, etc.).
13. Precept pharmacy students and residents (PGY1 and PGY2) as assigned in clinical and operational areas
14. Provides patient-specific pharmacotherapy recommendations and drug information to the medical and nursing staff.
15. Assess and evaluates the medical and drug literature in order to compare and contrast therapeutic regimens and uses for new or existing drug treatments.
16. Implement medication safety initiatives as determined by current departmental needs and ongoing projects.
17. Develop operational and clinical projects as determined by current departmental needs and ongoing projects.
18. Serves as a liaison with other departments for collaborative research activity.
19. Responsibility for evaluating and monitoring drug therapy relative to the total needs/problems of the ambulatory care patient in collaboration with physicians, nurses and other healthcare professionals.
20. Actively participates in professional organizations.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Perioperative Scheduler

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Surgical Oncology PBC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under direction of the Operations Manager, performs a number of support services to coordinate scheduling patients for surgery. The Perioperative Scheduler acts as liaison between patient, department staff and RUMC OR staff teams. The surgical scheduling coordinator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Manual dexterity, effective communication, precision and accuracy.
• Intermediate knowledge of Microsoft Office Suite, effective communication, precision and accuracy; Epic software knowledge is an advantage.
• Ability to communicate well with patients and all levels of staff.
• Able to manage multiple tasks at one time.
• Works well individually and as part of the team.
Preferred Job Qualifications:
• Certified Medical Assistant experience.
• Three years of medical office experience.
• Experience obtaining prior authorizations & knowledge of insurance authorization processes.

Responsibilities:
1.Schedules, reschedules, or cancels surgical appointments.
2.Communicates with all surgical candidates to set up appointments, provide patients with information about pre-operative requirements, inform patients of surgical requirement timelines, and answers any insurance-related questions about surgical procedures.
3.Coordinates surgical scheduling information flow into and out of the clinic.
4.Maintains a direct communication line with the key OR staff.
5.Contacts various outside agencies to retrieve insurance preauthorization and other medical documentation needed.
6.Keeps an open line of communication to scheduled patients and medical staff to alleviate missing information for scheduled procedures.
7.Solves surgical scheduling problems by seeking out the appropriate people and resources.
8.Answers telephone calls efficiently and courteously.
9.Provides information as requested or routes calls appropriately.
10.Updates electronic medical record appropriately.
11.Works as part of the surgical scheduling team and accepts other duties as requested
12.Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of surgical forms.
13.Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts.
14.Performs duties to assist the medical staff independently at the direction of management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Access Specialist 1

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Access Specialist 1

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pharmacy Tech 1 Certified

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (5:00:00 AM - 10:30:00 PM)

Monday through Friday, set work weekend, set day off during the week.

Incoming technicians will be asked to cycle through positions at the following shift times to start: 

• 11:15 AM-7:45 PM

• 2:00 PM-1030 PM

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician 1 assists licensed pharmacists in the practice of pharmacy performing duties such as preparing, filling, and labeling medications for patients in the Medical Center. As patient care assignments dictate, the technician I is responsive to the explicit need of neonatal, pediatric, adolescent, adult, and geriatric patients. When relevant, appropriate standards of practice and sensitivity to the psychosocial needs of these patient populations are exercised. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
• High school diploma/GED required.
• Currently State of Illinois Pharmacy Technician licensure required.
• Completion of an ACPE/ASHP accredited pharmacy technician training program if licensed on or after January 1, 2024.
• Listed below is the required training program/hours that need to be completed
ACPE/ASHP accredited training
•500 hours of on the job training that covers items 1-6 of Section 17.1 of the PPA
Items 1-6
1.The duties and responsibilities of the technicians and pharmacists.
2.Tasks and technical skills, policies, and procedures.
3.Compounding, packaging, labeling, and storage.
4.Pharmaceutical and medical terminology.
5.Record keeping requirements.
6.The ability to perform and apply arithmetic calculations.
•500 hours of training (work experience and didactic) outlined in section 1330.215 of the rules
• Individual must have PTCB (Pharmacy Technician Certification Board) certification or ability to achieve by second license renewal.
• Ability to effectively follow directions, analyze problems, and interpret analytical data.
• Strong communication skills with an emphasis on customer service skills.
• Accountable for own actions, progress, and development.
• Employees need to be able to work extended hours due to business needs.
• This position may require up to 10% travel.
• Position Type and Expected Hours of Work: This is a full time position. Days and hours of work are Monday through Friday, 7:00 a.m. to 5:00 p.m. Some flexibility in hours is allowed, but the employee must be available during the ""core"" work hours of 8:00 a.m. to 5:00 p.m. and must work 37.5 hours each week to maintain full-time status.
Physical Demands:
• This is largely a sedentary role; however, some filing is required.
• Ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
• This job operates in a professional office setting: This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Responsibilities:
• Active participation in the Pharmacy Department Technician Career Ladder.
• Recognizes and identifies various classifications of medications, medication names, dosage forms, and routes of administration.
• Uses available print and online references as appropriate.
• Understands the pharmacy workflow for first doses, Pyxis refills, cart fill and batches.
• Understands the pharmacy workflow for medication returns and medication disposal.
• Responsible for the accurate interpretation of EPIC pharmacy labels.
• Interpretation and understanding of medical abbreviations.
• Identification and differentiation of different types of medication orders (Scheduled, PRN, Once, STAT, NOW).
• Appropriately labels all medication dosage forms including auxiliary labels for expiration and storage as required.
• Responsible for the accurate and timely filling and delivery of patient-specific medications and Pyxis restocks.
• Ability to troubleshoot Pyxis equipment (i.e.: failed drawers, inventory, outdates).
• Ability to utilize technology in the pharmacy including, but not limited to Carousels, DoseEdge, Pharmacy Ideas, WASP, MILT, and RxVerify as needed for assigned duties.
• Responsible for the preparation of non-sterile compounding and packaging.
• Accurately draws up oral syringes and compound oral suspensions.
• Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
• Responsible for answering phones, assisting caller with missing medication requests, and any other technical duties as assigned.
• Responsible for utilization of Epic for technical requests (i.e.: missing medications, Pyxis out of stock, and responding to in-basket messages).
• Responsible for inventory, storage, and supply maintenance of assigned areas.
• Responsible for exchanging emergency carts and completion of required documentation.
• Responsible for knowing the laws and regulations related to controlled substances.
• Maintains cleanliness of all equipment and work areas.
• Knowledge of departmental and Medical Center safety practices.
• Awareness of departmental quality assurance processes.
• Actively participates in various departmental committees and educational activities as assigned.
• Any and all other duties as assigned.
• Interacts professionally and appropriately with other healthcare professionals and RUMC employees.
• Demonstrates ability to coach/train other technicians and pharmacy students.
• Demonstrates communication, professional knowledge and technical skill, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career Ladder expectations.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.