Access Specialist 2

18097
May 16, 2025

Job Description

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Knowledge, Skills, and Abilities:
Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
19.Utilizes customer service skills to exceed the patient’s needs.
20.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (5:30:00 AM - 10:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
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Summary:

The Inpatient Pharmacy Technician 2 Certified assists licensed pharmacists in the practice of pharmacy performing duties as assigned in fulfilling the needs of the Inpatient Pharmacy and the Medical Center. The Inpatient Pharmacy Technician 2 Certified will staff in areas requiring specialty training and technical skills, including sterile medication preparation. The Inpatient Pharmacy Technician 2 certified exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Preparing sterile intravenous medications under the supervision of a pharmacist.

• Maintaining a sterile environment to prevent contamination during the compounding process.

• Properly labeling and packaging compounded medications for distribution.

• Managing inventory of compounding supplies and medications, including ordering and restocking.

• Performing quality control checks to ensure the accuracy and safety of compounded medications.

• Keeping accurate records of all compounding activities and ensuring compliance with regulatory requirements.

• Performs specialized Inpatient Pharmacy work in the organization Inpatient Pharmacy areas such as in the following areas:

IV compounding, Chemotherapy, OR pharmacy or Pediatrics.

• Maintain or establish fundamental knowledge and understanding in the following areas:

a. Basic Pharmacy Knowledge:

i. Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration.

ii. Ability to appropriately label all medication dosage forms including auxiliary labels for expiration and storage as required.

iii. Responsible for the accurate interpretation of EPIC pharmacy labels: i. Interpretation and understanding of medical abbreviations.

ii. Identification and differentiation of different types of medication orders (Scheduled, PRN, Once, STAT, NOW).iv. Performs pharmaceutical calculations accurately, including fundamental math calculations, metric conversions, and pharmaceutical dose calculations.

b. Regulatory:

i. Compliance with USP regulations related to compounding, repackaging, labeling and delivery of medications including but not limited to USP 795, 797 and 800.

ii. Responsible for knowing the laws and regulations related to controlled substances.

iii. Maintain competencies for all areas worked.

i. Includes initial competency and annual competency requirements.

c. Technology

i. Ability to utilize technology in the pharmacy including, but not limited to BD Logistics, medication carousels, EPIC, RxVerify and temperature reports as needed for assigned duties.

ii. Ability to troubleshoot Pyxis equipment (i.e.: failed drawers, inventory, outdates, opening service tickets).

iii. Facilitate optimal performance of pharmacy equipment, including, opening service tickets, troubleshooting, triaging issues or escalating concerns to pharmacy leadership team.

d. Policies and Procedures

i. Act in accordance with published policy and procedure documents.

ii. Reference policy and procedure documents as needed.

e. Workflows

i. Ability to complete responsibilities as stated on task list.

ii. Ability to differentiate and prioritize patient and Pyxis specific medication refills.

iii. Executing accurate and timely delivery of medications according to priority.

iv. Maintain inventory appropriately.

i. Frequent stock rotation.

ii. Maintain temperature specific medication storage.

iii. Maintain PAR levels in central and satellite pharmacy locations.

iv. Perform outdates and inventory counts as appropriate.

v. Training new employees as needed.

• Maintains CE hours required to retain CPhT certification.

• Attends department meetings as scheduled.

• Performs other duties as assigned.

Required Job Qualifications:

  • High School Diploma/GED required.
  • Current State of Illinois Pharmacy Technician licensure required.
  • Current PTCB Pharmacy Technician Certification (CPhT) required.
  • At least two years of experience in a customer service-oriented pharmacy environment or related field.
  • Excellent data entry skills.
  • Flexibility with work schedule.
  • Good problem-solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
  • Excellent verbal communication skills.
  • Dependable in attendance and job performance.
  • Good organizational and time management skills
  • Team player with a positive attitude and work ethic.
  • Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary

Physical Demands:

  • Normal office, warehouse and clinical environments.
  • May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.

Behavioral and leadership Responsibilities

  • Demonstrates adaptability, manages work, communication, professional knowledge, technical skills, maintains competencies and continuous learning.
  • Interacts professionally and appropriately with other healthcare professionals and RUMC employees.
  • Demonstrates ability to coach/train other technicians and pharmacy students.
  • Exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career Ladder expectations

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Supervisor Pharmacy - North and Harlem

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Rush North & Harlem Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $58.29 - $91.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

The Supervisor, Pharmacy oversees, manages, and directs the pharmacy's clinical and administrative day-to-day operations including appropriate distributive and clinical pharmacy activities and related services as they pertain to providing safe and effective infusion therapies (in accordance with State, Federal, JCAHO and OSHA regulations) for Rush North & Harlem Pharmacy. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. 

Responsibilities 

1. Responsible for the direct supervision of the Pharmacy Technicians.

2. Participates/coordinates orientation and training of pharmacy personnel to include new protocols/products and assures continuing education requirements are maintained. 

3. Guides pharmacy toward achievement of monthly, quarterly, and annual projections based on financial and management objectives.

4. Coordinates with the Manager - HDM Operations to ensure economic purchase of sufficient inventory of generic and brand name medications and supplies.

5. Leads staff meetings as needed.

6. Develops and reinforces the process for review, receipt and verification of new patient orders and documentation of the same on the required order form(s). 

7. Provides consultation and acts as a leading-edge educational resource for inquiries from patients, families, physicians and other healthcare professionals regarding medications and their use. 

8. Develops and maintains policies and procedures, supervises, coordinates, directs and/or participates in the pharmaceuticals and related supplies and equipment in accordance with federal, state and local laws, standards of practice and JCAHO guidelines which govern the profession of pharmacy.

9. Maintains pharmacy records in accordance with applicable laws and regulations. 

10. Maintains clinical skills and knowledge of pharmacotherapy by reviewing the literature and attending in-services, seminars and conferences. 

11. Participates in on-call rotation and physician consultations, ensuring leading-edge pharmacy insight and dimension are

12. Performs marketing support functions as requested. 

13. Actively participates in the operations process from order receipt to dispensing as dictated by production requirements. Utilizes regular interaction in the operations process to refine and/or redefine flow to maximize efficiency and quality of pharmaceutical care provided. 

14. Develops and oversees the orientation/training programs for new personnel and current staff. Participates in the educational activities of Technicians and serves as a preceptor to students exposing them to all aspects of pharmacy practice 

15. Participates in management and inter-departmental meetings as required. 

16. Attends/participates in staff meetings as required. 

17. Performs within the framework of the RUMC/HDM, L.L.C. policies and procedures. 

Other information:

Required Job Qualifications:
•Four years of clinical practice experience.
•Active and in good standing State of Illinois licensure.
•For out of state candidates, an existing license in home state in good standing and the ability to obtain an IL state license within 30-days of job offer.
•Excellent clinical, written/verbal communication, precepting pharmacy learners, strong problem-solving skills, experience developing pharmacy services.
•Completed PharmD.
•PGY1 and PGY2 training (or equivalent training).
•Previous experience leading a multi-professional committee or workgroup.
•Board certification (specialty certification, as appropriate).
•Normal office, warehouse and clinical environments.
•This is a full time •0 FTE position, First shift, Monday through Friday. The employee must be available during the "core" work hours of 8:00 a.m. to 4:30 p.m. and must work 40.0 hours each week to maintain full time status. Employees need to be able to work extended hours due to business needs.
•This position required up to 5% travel.
Preferred Job Qualifications:
•Knowledge of pertinent Information Technology (Epic, Beacon).
• Strong leadership, communication, and organizational skills.
• Ability to manage multiple priorities in a fast-paced healthcare environment.
• Expertise in medication therapy management, chronic disease state management, and transitions of care.
• Proficiency with electronic health records (EHR) and other clinical documentation systems.
Physical Demands:
•Lifting up to 10 pounds, bending, standing, or sitting on a stool as necessary.
•Continuous standing and frequent walking.
•May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Registered Nurse 2 | Ortho (13E) | Days

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: 13 E Tower-Ortho

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 12 Hr (7:00:00 AM - 7:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $34.98 - $58.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

This position is eligible for the $5,000 sign on bonus!

Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Qualifications Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
Skills:
1.Analytical ability is required.
2.Communication skills are required in order to lead and teach.
3.Ability to interact effectively with others in difficult situations.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
2.Utilizes system wide resources to support decision making and action.
3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
address.
4.Communicates current evidence-based information with peers.
5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
9.Recognizes changes in patient status and consistently responds effectively.
10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
risk patient identification) to minimize risk.
13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
14.Demonstrates the ability to provide education to staff and students on the unit.
15.Demonstrates beginning leadership skills related to patient care.
16.Delegates effectively and consistently to optimize patient outcomes.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18. Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Medical Assistant - Hinsdale Multispecialty

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Hinsdale Multispecialty

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Workday HCM and Payroll App Manager

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Enterprise Bus Applications

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $55.75 - $93.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Workday HCM and Payroll Applications Leader will manage Workday’s suite of HCM and Payroll applications.
This role will be responsible for a team of analysts, report writers and will serve as the subject matter expert for Workday HCM and Payroll. Primary responsibilities include the design and configuration of recruiting, core HCM, compensation, benefits, absence, journeys, help, and payroll. This includes the management of HCM and payroll business processes, report administration, case management, while partnering with other Workday application leaders in a team environment. This role reports directly to the Director of Workday Applications and will collaborate with key stakeholders throughout the Rush system.
The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures. It is the obligation of each employee to abide by and promote the mission and values of the RUSH System for Health to ensure that excellent services are delivered with compassion.

Other information:
•Bachelor’s degree from an accredited college or university.
•Demonstrable successful ERP implementation project and optimization experience
•5 years of experience in HCM and Payroll or similar environment.
•2 years of experience in Workday specifically
•Healthcare or higher education experience preferably with healthcare provider system.
•Technical and Functional Expertise or a desire to learn and obtain expertise in Workday
•Workday certifications desirable or equivalent experience.
•Excellent communication skills

Responsibilities:
•Lead architect of the implementation and ongoing management of Workday HCM and Payroll applications.
•Collaborate with HR, Supply Chain Management, Finance and Technical teams to gather requirements and design solutions that bring value to RUSH.
•Interacts with internal and external stakeholders to foster positive and productive relationships.
•Subject matter expert who oversees the configuration, testing, and deployment of Workday updates and enhancements.
•Ensure data integrity and accuracy within the Workday system.
•Monitor system performance and troubleshoot issues as they arise.
•Provides input to deliver training programs to stakeholders to maximize the use of Workday functionalities
•Manage vendor relationships and coordinate with external consultants as needed.
•Stay current with Workday updates and industry best practices to continuously improve HR and payroll processes.
•Provide leadership and mentorship to a team of Workday technical analysts, providing guidance, support, and professional development opportunities.
•Foster a collaborative and innovative team environment that promotes knowledge sharing and continuous improvement.
•Assigns and coordinates team resources to meet group goals.
•Coordinate and ensure proper change control processes are followed.
•Shared responsibility with other Workday application leads for the application management of Workday

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Medical Laboratory Scientist 2

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Genetics Laboratory

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30AM - 5:00PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $52.08 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

Certification from a nationally recognized certifying agency is required. Some laboratory disciplines may require more stringent certification criteria.
Acceptable credentials (can vary depending on the laboratory section):
•Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
•Medical Technologist (MT) via the American Medical Technologists (AMT)
•Blood Bank (BB) via the ASCP
•Chemistry (C) via the ASCP
•Cytogenetics (CG) via the ASCP
•Cytotechnologist (CT) via the ASCP
•Hematology (H) via the ASCP
•Microbiology (M) via the ASCP
•Molecular Biology (MB) via the ASCP
•Specialist in Cytometry (SCYM) via the ASCP
•Technologist in HLA (CHT) or Specialist in HLA (CHS) via ACHI
•Medical Laboratory Technician (MLT) via AACC or ASCP with a minimum of 7 contiguous year's laboratory-related experience.
Experience:
•Bachelor’s Degree with certification, and a minimum of 24 contiguous months of high-complexity clinical laboratory experience required.
•Associate’s degree and/or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489; and with MLT or other certification; and 7 contiguous years of high-complexity clinical laboratory experience required.
CLIA QUALIFICATION FOR TESTING:
Employees in this job classification are qualified to perform moderate and high complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.
Physical Demands:
Able to work in fast pace, often stressful, computerized environment. Able to lift 20 lbs and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials.

Responsibilities:
Advanced Technical Duties:
•Demonstrates proficiency in all duties as defined in the role of Medical Technologist I.
•Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing
•Acts as a resource for identifying and solving quality control issues and escalating these when appropriate.
•Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help.
•Required to prepare and present a minimum of 15 minutes of continuing education within the department.
•Required to identify and participate in process improvement projects.
•Ensures that sufficient reagents and supplies necessary for test performance are available. Notifies supervisory staff when minimum inventory level is encountered.
•Serves as an educator and trainer for students and new employees
•Recognizes when changes in the workflow are needed by adjusting work to incorporate STAT tests or fluctuations in work volume
•Serves as the owner of a test or process to ensure performance excels minimum quality requirements
Job Components
Performs Laboratory Testing
Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained. All testing must be done following Rush-approved Policies and Procedures. Acts as a technical resource for the testing area.
Quality Control and Preventative Maintenance
Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems or discrepancies and attempts to determine the cause of the problem. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure. Acts as a resource for identifying and solving quality control issues and escalating these when appropriate.
Troubleshooting
Performs basic and advanced troubleshooting of equipment and processes with minimal assistance, documents action and notifies appropriate personnel, for example, supervisors, of problems all of the time. Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help.
Organization of Work Area
Keeps work area neat, clean, organized, and well-stocked at all times. Disinfect area at the beginning and end of each shift.
Specimen Acceptability
Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification.
Turnaround Time Expectations
Meets turnaround time expectations by prioritizing and organizing the workload for the shift. Monitors the pending list periodically to ensure turnaround time of all samples.
Time Management
Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers in finishing shift tasks. Adheres to the defined allotted time for breaks and lunch
Continuing Education
Required to obtain and document 12 hours of laboratory continuing education per year. Required to prepare and present a minimum if 15 minutes of continuing education within the department.
Special Projects
Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed-upon time frame. Participates in procedure implementation and training of new staff and students. Required to identify and participate in process improvement project
Tech-in-Charge
Required to perform the duties of the tech-in-charge for specified periods. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example, a supervisor or director, and does so.
Report Reviewing and Results Reporting
Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper-generated results and transcribes them accurately into the Lab Information System
Required Job Qualifications:
Education: Bachelor's degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489.
Additional Job Components
Fulfills all job requirements of a Medical Technologist I.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.