Physician - Internal Medicine - Gastroenterology - Chicago (Oak Park)

Location: Oak Park

Hospital: Rush Oak Park Hospital

Department: Emergency Medicine

Work Type: Full Time

Emergency Medicine

Lead Advanced Practice Provider

Rush Oak Park Hospital

Oak Park, IL

The Emergency Department at Rush Oak Park Hospital is currently recruiting for a Lead Advanced Practice Provider (APP) to join their team. This role will function on a rotating 10-hour schedule alongside 14 full-time Emergency Medicine Physicians and seven fellow Advanced Practice Providers. Night shifts are not currently required but may be added as needed. Two weekends (four shifts) per four-week block are required.

Preferred Qualifications:

· APRN Candidates must have pediatrics or Family Nurse Practitioner certification

· Position requires 3-5 years of experience in clinical specialty

With an annual volume of more than 47,000 patients, the Emergency Department is well-staffed with an average of 58 hours of physician coverage and 40 hours of mid-level provider coverage daily. The newly built emergency room was opened in October 2019 has 22 private rooms, and 10 Fast Track treatment areas. Emergency Medicine (EM) APPs are employed by the hospital and receive a competitive benefits package, CME allowance and paid time off. The Emergency Department is committed to delivering excellent, patient-focused care in a collegial and cooperative atmosphere. Our affiliation with Rush University Medical Center allows for easy transfers of patients requiring tertiary care. Rush Oak Park Hospital is conveniently located 10 miles from downtown Chicago and in a desirable residential neighborhood.

The Advanced Practice Provider (APP) is a licensed physician assistant (PA) or advanced practice registered nurse (APRN) who functions as a member of the health care team to provide high quality, comprehensive acute and/or routine medical/surgical care of Rush patients within the scope of practice granted in accordance with the Rush University Medical Center medical staff bylaws. The APP will promote collaboration between multiple disciplines to ensure cost effective and quality patient care. The individual who holds this position will exemplify the Rush mission, vision and values and act in accordance with the policies, procedures, guidelines of Rush, including the Rush Medical Group Customer Service standards. Successful candidates will also meet all other state and federal regulatory practice and accreditation standards.

Rush has over 400 APPs across the enterprise that provide comprehensive patient care each day autonomously and in collaboration with other members of the health care team. With a Director of Advanced Practice and 34 Lead APPs across the system, Rush’s vision is to have every APP practicing at full scope and top of license. APPs at Rush are highly competent, well-respected members of the healthcare team that contribute to the excellent quality care that Rush patients receive each day.

Rush University System for Health is an academic health system whose mission is to improve the health of the individuals and the diverse communities it serves through the integration of outstanding patient care, education, research and community partnerships. The Rush system includes Rush University Medical Center, Rush University, Rush Copley Medical Center and Rush Oak Park Hospital, as well as numerous outpatient care facilities. Rush University, with more than 2,500 students, is a health sciences university that comprises Rush Medical College, the College of Nursing, and the College of Health Sciences.

Rush is an elite medical community recognized yearly for excellence in patient care, medical discovery and clinical expertise. Our continued pursuits have earned Rush University Medical Center the distinction of being on U. S. News & World Report’s Best Hospitals Honor Roll for 2024-2025. This places the Medical Center amongst the top 50 of the more than 5,000 hospitals evaluated. U. S. News & World Report has also recognized eleven Rush programs amongst the nation’s best, including top ten national rankings for neurology and neurosurgery and orthopedics. Rush University Medical Center has received Vizient's Quality Leadership Award, ranking second among 99 academic medical centers across the country. All three Rush hospitals have earned the LGBTQ Healthcare Equality Leader designation in the Healthcare Equality Index. Our physicians, advanced practitioners, nurses and staff are the heartbeat of our health system’s ongoing success. We know how important it is to recruit and retain exceptional staff and faculty to execute our mission.

We’re passionate about health equity: for the communities we serve, for our patients and for our employees. We know that the South and West Sides of Chicago have historically been underserved. As a result, there is a 16-year gap in the life expectancy of someone in Chicago’s Loop versus someone in Chicago’s West Side. As the largest employer on Chicago’s West Side, we take it seriously that our institution can change this. Rush has built a strong Office of Community Health Equity and Engagement, and we founded the RUSH BMO Institute of Health Equity. As part of our Anchor Mission strategy, we hire, invest, buy and source, and volunteer locally. We’ve invested more than $6 million on the West Side since 2018, and that number continues to grow every year. And, of course, we continue to provide excellent patient care for everyone who comes to Rush.

Position Summary:

The Advanced Practice Provider (APP) will provider all aspects of care including acute care, well care and chronic care in the urgent care setting for patients of all ages.

Position Requirements:

Nurse Practitioner:

• Current licensure from the State of Illinois as a Registered Professional Nurse and Advanced Practice Nurse
• Master of Science in Nursing or Doctorate of Nursing practice with clinical specialty appropriate to position
• Current certification by American Nurse Credentialing Center (ANCC) or American Academy of Nurse Practitioner (AANP)
• Maintains State of Illinois and Federal DEA license
• Must maintain Rush University Medical Center (RUMC), Rush Oak Park Hospital (ROPH), and Rush Copley Medical Center (RCMC) clinical privileges, as applicable.
• CPR, ACLS and PALS certifications.
• Excellent communicator
• Experience treating patients of all ages
• Procedural experience (simple laceration repair, I&D)

Physician Assistant:

• Current licensure from the State of Illinois as a Physician Assistant/Associate
• Successful completion of an accredited Physician Assistant/Associate Program
• Current certification from National Commission on Certification of Physician Assistants
• Must maintain Rush University Medical Center (RUMC), Rush Oak Park Hospital (ROPH), and Rush Copley Medical Center (RCMC) clinical privileges, as applicable
• Excellent communicator
• Experience treating patients of all ages
• Procedural experience (simple laceration repair, I&D)

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, specialty; relevant experience and training; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Additional compensation may include premium pay rates, sign-on bonuses, and relocation allowances. We also offer a comprehensive benefits package.

Pay Range: $130,840 - $184,000

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RUSH Supply Chain RUMC Staff

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $16.80 - $22.97 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Supply Chain Tech 1 is responsible for the day-to-day receipt and distribution of supplies to the medical center units, EVS and affiliates. This individual will promote and be supportive of the institutional ICARE values (Innovation, Collaboration, Accountability, Respect, and Excellence), the IConnect Service Behaviors, and exemplify Supply Chain's mission and vision, while acting in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•One-year working experience in a service industry position or equivalent job experience.
•High School Diploma/GED.
•Must have basic reading, writing skills and pass Rush math test.
•Must be able to operate powered equipment appropriately and safely as required by varying environmental conditions.
•Ability to coordinate and prioritize multiple tasks with deadlines to meet changing workload demands.
Preferred Job Qualifications:
•Familiar with personal computers.
Physical Demands:
•Physical strength, resilience and endurance are three key bodily traits that are required due to the vigorous work pace of daily repetitive tasks and the weight of the merchandise.
•Majority of workday is spent on feet lifting, pushing, pulling, walking distances on daily repetitive basis.
•Must be able to lift weights up to 50lbs and within 10-25lbs repetitively on a daily basis.

Responsibilities:
• Inclusive of all Supply Chain Tech 1 duties (i.e. SPD, Receiving, EVS (Supply Chain Tech) and Warehouse):
• Work with the Supply Chain Analyst to receive, deliver, stock and replenish EVS supply closets across the Medical Center and off-site locations.
• Will utilize hand-held to
• Receive, pack and unpack items to be stocked and/or delivered on shelves/bins/Point of Use locations (i.e. in the warehouse, storerooms, units, and any off-site locations.)
• Receive and/or count stock items with accuracy and correctly record data manually or using the computer.
• Verify established inventory par levels by comparing them to actual physical counts and re-order replenishment stock accordingly)
• Ensure accuracy of received supplies by counting and comparing packing lists/restock lists with delivered goods and inspect for damage, defects or breakage, reporting any of these issues to the supervisor.
• Must meet established Supply Chain Policy #1 job performance standards and all scheduled timelines.
• Loads and off loads AGV system supply carts and appropriately parks/stages carts for next utilization. Must also be able to use AGV system touch screen correctly to send cart types to scheduled location.
• Clean and maintain shelves within stocking areas and in workstation areas to ensure compliance with safety and infection control regulations.
• Answer all telephone calls in accordance to the department's telephone script ensuring calls are properly answered, appropriate actions are followed and in a timely manner. Apply ICARE and IConnect in all interactions between inter/intra departments.
• Performs any and all Supply Chain job functions as assigned or required.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 520 S Maple Ave, Oak Park, Illinois 60304

Hospital: Rush Oak Park Hospital

Department: 6 West - Med-Surg Unit

Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

Shift: Night Shift: 7:00 PM to 7:30 AM

Work Schedule: 12-Hour Shifts - Weekends Included

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $16.48 - $25.96 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under the direction of a professional nurse, the Patient Care Tech 1 assists the patient with activities of daily living, transfer and mobility skills, skin, bowel and bladder programs, and maintains a clean, safe environment for the patient.

Other information:
•High School plus specialized training
•Entry level experience
•Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
•Current CPR
•Good communication skills
•Computer skills
•Good time management and organizational skills
•Ability to work weekends, holidays, and different shifts to accommodate staffing
Preferred Job Qualifications:
•Prior clinical experience in an acute care setting.
Physical Demands:
• Ability to transport objects, patients and equipment
• Ability to respond quickly to patient needs.
• Work environment includes probability of exposure to adverse, hazardous, or unpleasant conditions wile caring for the sick
• Ability to assist in evacuation of patients in the event of fire or other disasters
• Routinely works with potentially infectious specimens and patients.
• Ability to walk and stand throughout most designated shifts.
• Ability to lift items weighing 10-50 pounds, above 50 pounds utilizes appropriate lift equipment.
• Ability to carry items weighing 10-25 pounds (11-33% of time); 25 to 75 pounds (1-10% of time).

Responsibilities:
•Properly apply safety devices.
•Assures that patients are set up and ready for meals and assists with feeding as appropriate.
•Performs accuchecks 30 minutes before meals or as directed by the RN and reports and documents blood sugar levels to the RN.
•Inform RN immediately of any change in patient’s condition.
•Maintains a therapeutic relationship to provide optimal customer-focused care.
•Communicates effectively with patients at levels appropriate to age and cognitive status, showing sensitivity to cultural diversity.
•Interacts effectively with peers and other hospital staff to foster positive working relationships.
•Computer documentation is accurate, timely and at point-of-care when possible.
•Notify charge nurse whenever leaving the unit.
•Assists patients with personal hygiene and activities of daily living promoting maximal independence.
•Accurately calculates and documents calorie count, intake and output and patients’ weights.
•Assists patients with transfers and mobility activities observing appropriate techniques, precautions and assistive devices.
•Assists patients with bladder and bowel elimination programs
•Enhance patient satisfaction by hourly rounding and prevention of call light needs. Improves response to call lights when they occur.
•Work collaboratively with other members of the health care team to insure high levels of patient care.
•Follow CDC guidelines for hand washing and be aware of and follow isolation precautions.
•Need to always be on the floor during shift report unless directed by the Charge RN.
•Work as a team with your nurse to ensure that the patient feels safe and well cared for while with us in the hospital.
• Documents accurately, timely, and at point-of-care when possible

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Neurological Sciences-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00AM - 4:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $36.41 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position works under the general direction of the Office of Research Affairs' Clinical Research Administration Division, their clinical department / division, and in partnership with the Principal Investigator (PI), Co-investigator(s), other study personnel, and sponsoring agents to ensure protocols are conducted in accordance with the principles of Good Clinical Practice (GCP) S/he will coordinate standard clinical research studies conducted by PI(s) which may include grant-funded, industry sponsored, and investigator-initiated clinical research studies. S/he will perform a variety of routine duties involving the collection, compilation, and documentation of clinical research data. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
• Bachelor’s degree and 1 year of clinical research experience OR 5 years of clinical research experience.
• Demonstrated knowledge of Good Clinical Practices and Good Documentation Practices.
• Demonstrated knowledge of current NIH and/or FDA regulations and guidelines related to clinical research.
• Ability to meet deadlines and help coordinate multiple aspects of the ongoing project.
• Strong organizational and problem-solving skills.
• Detail oriented with high attention to accuracy.
• Ability to build rapport, navigates sensitive topics, and maintains confidentiality with a diverse pool of research participants and vendors.
• Effective verbal and written communication skills.
• Ability to collaborate within multi-disciplinary team settings.
• Availability to work evenings, overnight and weekends if called for under the study protocols.
• Travel may be required.
Preferred Job Qualifications:
• Bachelor’s degree in Sciences or health-related discipline.
• Prior participant contact experience.

Responsibilities:
• Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
• Collects and enters data into study case report forms and/or electronic data capture system and respond to queries in a timely manner.
• May submit or coordinate the submission of study related documents, study protocols and study protocol amendments to the IRB per policy and procedure
• Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
• May collect, process and ship potentially biohazardous specimens.
• Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
• Provide ongoing study status updates and responds to questions from PI, Administrator, Office of Research Affairs, Sponsor and Compliance throughout the conduct of the study
• Organize and participate in auditing and monitoring visits
• Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
• Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois / Remote

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Cybersecurity Operations

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $46.07 - $77.40 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Are you passionate about cutting-edge technology, cybersecurity, and the future of healthcare? Join Rush University Medical Center as our Cybersecurity Application & AI Risk Lead, where you'll play a pivotal role in safeguarding critical systems and shaping the secure use of artificial intelligence across the organization.

In this highly collaborative and strategic role, you’ll lead the development and execution of cybersecurity risk management programs for Rush’s business applications and AI initiatives. Working closely with leaders across Digital & Information Services, Infrastructure, Privacy, Legal, and Enterprise Risk Management, you’ll ensure that cybersecurity risk is effectively assessed, communicated, and mitigated—aligning with both organizational priorities and evolving regulatory requirements.

You’ll be responsible for performing and standardizing security risk assessments, driving risk visibility through detailed reporting metrics, and guiding teams across the organization on best practices in application and AI security. This is an exciting opportunity to influence the security posture of a leading healthcare institution while staying at the forefront of innovation and compliance.

If you bring expertise in application security, project management, and regulatory standards like HIPAA, and you’re eager to apply that knowledge in a forward-thinking healthcare environment, we invite you to apply and make a lasting impact at Rush.

Responsibilities:

• Develop and implement risk assessment methods for evaluating cyber security in Rush applications and artificial intelligence projects.
• Collect and maintain cyber security risk data on Rush applications and artificial intelligence projects.
• Collaborate with D&IS teams (e.g., Network, Applications, Database, Infrastructure, and Server) and business application teams on risk mitigation strategies for Rush applications and artificial intelligence projects.
• Collaborate with Rush Privacy and Legal to include compliance requirements in risk management for Rush applications and artificial intelligence projects.
• Perform periodic security risk assessments on Rush applications and artificial intelligence projects.
• Prepare periodic reports on Rush’s cyber security risk for applications and artificial intelligence.
• Conduct training and provide guidance for cross-functional technology and business staff on application and artificial intelligence security best practices.
• Stay informed on the latest trends, industry best practices, emerging technologies, and evolving threats in application, artificial intelligence, and healthcare information security.
• Align the application and artificial intelligence risk management program’s compliance with NIST CSF 2.0 through documented control alignments.
• Collaborate with Information Security Compliance Manager to regularly test security compliance for Rush applications and artificial intelligence technologies.
• Create templates and procedure documentation to guide technology owners on program compliance.

Required Job Qualifications:

• Bachelor’s degree in information technology, Computer Science, or a related field.
• 5-7 years of experience in business application information security.
• Strong background in Project Management.
• Experience managing program metrics and regularly reporting program status to leadership.
• Familiarity with healthcare regulations and standards (e.g., HIPAA, HITECH).
• Strong leadership skills and the ability to work effectively with cross-functional teams.
• Excellent analytical, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal abilities.
• Provide thought leadership by staying updated on industry best practices and standards to continuously mature the RUSH information security program in alignment with evolving industry benchmarks.

Preferred Job Qualifications:

• Workable understanding of emerging regulatory frameworks for AI in healthcare.
• At least 1 year of experience in Artificial Intelligence security
• Security and/or GRC Certifications (CISSP, CISA, OCEG).
• One or more certifications in AI technology.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.