Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: University Transplan

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Financial Coordinator position is responsible for providing financial counseling duties to assist patients in understanding their benefits and out of pocket costs. These activities include but are not limited to: providing an estimate for services, developing a payment plan, accepting and posting a patient's payment, providing insurance-related information (in-network, contractual information), and processing Financial Assistance applications. He/she provides excellent customer service to patients and their families. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High school diploma/GED required.
• Basic knowledge of medical terminology.
• Possesses a basic understanding of insurance plans (benefits) and contracts (in/out network).
• Understands basic concepts as they pertain to registration and insurance.
• Proficiency with the Microsoft Office Suite.
• Excellent interpersonal skills with the ability to work effectively on an interdisciplinary team.
• Working knowledge of creating and maintaining spreadsheet-based reports is a requirement.
Preferred Job Qualifications:
• Two years of relevant experience required. Previous experience in a medical healthcare environment as a Patient Access Coordinator, Biller/Collector, or Financial Counselor strongly preferred.
• Bilingual proficiency preferred.

Responsibilities:
• Calculates an estimated patient cost and out of pocket, responsibility, and answers questions regarding patients financial responsibility.
• Accurately documents stages and or issues surrounding the applications that are in process in Epic.
• Administers financial assistance applications in compliance with the department Financial Assistance Program. Accurately makes payment arrangements with patients and supplies supportive documentation.
• Accurately documents all payment arrangements and issues appropriate letters of agreement.
• Accurately accepts and applies payments according to policy and procedures.
• Utilizes all resources available to obtain clinical information in a timely manner that is required to obtain authorization.
• Functions as a liaison for the Finance Department to obtain all required documents needed for billing transplant services as episodic cases or global cases.
• Creates and maintains various reports.
• Identifies benefit limitations and assist patient/responsible parties with financial arrangements for the patient portion of the bill.
• Obtains and disseminates contractual network details for both the facility and physician services.
• Performs financial counseling for self-pay population and assists them on programs offered by the medical center. Refers appropriate patient population to public aid consultant.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Hematology-Oncology PBC RUMC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Relocation support available: We partner with UrbanBound, a comprehensive relocation management platform, to streamline and support your move. UrbanBound serves as a single, easy-to-use portal to manage relocation-related activities and resources for new employees.

Pay Range: $175,000 - $230,000 annually

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary:

The Associate Vice President of Nursing for the Rush MD Anderson Cancer Center (RMDACC) serves as the senior nursing executive providing operational and strategic leadership across a comprehensive oncology program spanning over three locations, inpatient oncology, ambulatory care, infusion services, and clinical research, with oversight of more than 350 FTEs. This role holds system-level influence over nursing practice, care delivery models, workforce strategy, and quality outcomes across the full cancer continuum, partnering closely with physician and administrative leadership at all levels. RUSH is a nationally ranked cancer program recognized by U.S. News & World Report, operating within a five-time Magnet-designated health system.

Rush University System for Health and The University of Texas MD Anderson Cancer Center have partnered to create RUSH MD Anderson Cancer Center. The partnership represents advanced clinical and operational integration in the delivery of cancer care, providing Rush patients greater access to cancer treatments and research considered among the best in the world. The AVP of Nursing is a critical driver of both operational excellence and long-term strategic growth.

Principal Duties and Responsibilities:
Strategic:
• Actively develops, implements, and advances nursing strategies aligning with the Rush System for Health and cancer service line strategic plan.
• Actively participates in strategic planning, policy formulation, problem solving, and management of Cancer Nursing Services as a member of the Nursing Executive Council and Cancer Service Line Leadership
• Translates the service line vision and strategic plan into measurable goals and sustainable programs.
• Identifies opportunities and implements systems to improve the value of care and services to patients and families across the care continuum for cancer services.
• Advance care delivery models that emphasize top of scope practice for nursing, APNs, and standardized scope for non-licensed or other ancillary non-RN personnel, with guidance from state licensure and industry standards of scope
• Ensure efficient teams’ approach to care, emphasizing value for maximum population health of cancer population.
• Supports joint ventures, partnerships and other growth initiatives, maximizing standardization across Rush System cancer service line.
• Lead and executes clinical and nursing practice alignment within these joint ventures, partnerships and other growth initiatives.
• Leads the evaluation, selection, and integration of healthcare technology and information management systems that support patient care needs.
• Represents the CNE and Cancer Service Line on committees and other activities ensuring collaboration and liaison with appropriate clinical enterprise-wide groups.
• Identifies and supports community outreach, philanthropy and marketing initiatives that may enhance the development of new business or research opportunities.
• Contributes to the advancement of nursing through professional research and scholarly activities.
Leadership:
• Advances vision, direction, and leadership to the cancer service line for patient care and nursing practice
• Collaborates across the Rush System to facilitate excellence in all settings where cancer services are provided to ensure patient needs are met across the continuum of care.
• Collaborates with the Nursing Executive Team, Chief Nursing Officers, Rush System for Health leadership and the Rush University College of Nursing (RUCON) faculty in research and educational activities.
• Executes, in collaboration with system nursing leaders, the work of cancer nursing, across the system through the developed cancer nursing councilor structure.
• Collaborates with service line leadership to provide vision, direction, leadership, and support to the service line nursing staff.
• Promotes the highest standards of nursing practice across all settings and clinical sites in the Rush System for Health cancer service line., including, but not limited to, direct practice-based care, management of telephone triage, tele-health or e-health communications, nurse-managed clinics, community support services, care coordination and transitions of care.
• Acts as a change agent and manages service line change efforts to ensure operational effectiveness.
• Promotes, empowers, and maximizes professional governance structure and demonstrable outcomes in patient care across the cancer service line.
Operational:
• Direct oversight of all nursing operations, fiscal efficiency, and staff across the Rush System for health cancer service line
• Leads program planning, implementation, and evaluation efforts for areas of responsibility both at a strategic and tactical level.
• Leads the design, implementation, and evaluation of process improvement initiatives for nursing cancer services at the system level.
• Integrates and advances nursing services and models of care across the continuum in the Rush System for Health cancer service line.
• Advance the development and implementation of innovation, research, evidence-based practice, and quality and safety initiatives in nursing across the cancer service line.
• Maintains an environment that promotes patient safety, high reliability of processes and quality outcomes.
• Leads consistent, ongoing regulatory and accreditation readiness.
• Assures efficiencies in nursing staffing and resource utilization by comparing internal and external benchmarks as measured by both internal and external productivity measures for responsibility.

Requirements:

• MSN required, Doctorate preferred.
• Expertise and progressive experience in management and/or nursing management 7-10 years preferred.
• Ability to design complex clinical or administrative systems or programs.
• Established reputation as a nursing leader.

Disclaimer:
The above is intended to describe the general content of and requirements for this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Rush Day School-RDS

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $52.08 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Assistant Principal expertly provides and coordinates the educational program for children in a therapeutic school. This includes assessments, planning, intervention, and evaluation. The Assistant Principal provides leadership and direction for teachers in concert with the Director and in accordance with the Illinois State Board of Education Standards. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Master’s Degree.
• Type 75 Supervisory Certificate.
• Special Education Certificate (LBS 1) with focus in ED or LD.
• Progressive teaching experience.
• High level of analytical ability.
• Ability to work in a complex educational, clinical, and administrative program.
• Communication skills required to lead, teach, and persuade others.
• Ability to interact with others effectively in difficult situations.

Responsibilities:
1.Functions as an expert classroom teacher.
2.Demonstrates advanced skills in classroom teaching.
3.Serves as a resource and role model at the school.
4.Coordinates complex cases, including development of Individual Education Plans, daily lesson plans, and annual curriculum.
5.Directs educational activities for the school.
6.Incorporates ancillary staff into the classroom to enhance each student’s academic, emotional and behavioral development.
7.Selects and uses effective teaching techniques and materials to implement established curriculum goals with respect to the student’s learning style, cognitive ability, and emotional issues.
8.Monitors the plan, delivery and outcomes of the academic program for each student.
9.Monitors each student’s IEP goals and documentation by the treatment team for progress toward each goal.
10.Collaborates with other members of the interdisciplinary team to provide coordinated, safe, and compassionate care for each student.
11.Establishes and maintains collegial relationships with CNC, therapists, physicians, and consultants.
12.Participates in transition planning activities in conjunction with classroom teachers, school districts, and other members of the team.
13.Manages personnel.
14.Fosters the autonomy of the professional teaching staff, consistent with each person’s level of experience and expertise.
15.Maintains standards of professional performance and conduct at the school.
16.Evaluates teachers both informally and formally through performance appraisal.
17.Recruits and retains teachers with Director.
18.Ensures education of teaching staff to pertinent teaching assessments and methods. Ensures that teaching staff attends mandatory inservices.
19.Resolves interpersonal conflicts.
20.Directs school operations as negotiated by the Director.
21.Provides administrative support for problem solving clinical and managerial issues.
22.Establishes, implements, and evaluates school goals in collaboration with leadership groups and staff. Includes school improvement plans and North Central Association (NCA) goals and implementation.
23.Coordinates with school districts as negotiated with Director.
24.Directs IEPs/MDCs as negotiated with Director.
25.Maintains a climate conducive to open and positive communication.
26.Demonstrates diplomacy and sound judgement in all interactions.
27.Maintains involvement and communication with students’ families.
28.Monitors staff cooperation in the implementation of change.
29.Directs orientation of teachers.
30.Collaborates with Director to provide comprehensive orientation to teachers.
31.Supports and guides teachers throughout first year as much as necessary.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Medical Records

Work Type: Fully Remote Full Time (Total FTE 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $47.79 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Accurately and independently makes decisions based on specialized knowledge and standard protocol. This includes, but is not limited to coding inpatient and outpatient. Exemplifies the Rush mission, vision, and values, and acts in accordance with Rush policies and procedures.

Other information:
Knowledge, Skills, and Abilities:
High School (GED) required
RHIA, RHIT, and/or CCS Certification required
Minimum 3 years experience in medical record coding required
Knowledge of medical terminology and anatomy and physiology required
Windows applications, Outlook, WebEx and other apps as needed to perform role
Cooperates well with others
Competent attention to detail and accuracy
Proficient with computer use and software applications
Ability to concentrate on task at hand in open distracting environment independent manner; minimizing distractions in private work-from-home space
Ability to apply local, state, and federal coding guidelines with attention to detail.

Responsibilities:
•Assigns ICD-10-CM-PCS and/or CPT-4 diagnostic and procedure codes to patient charts with accuracy and attention to detail
•Abstracts selected data items and enters in 3M encoder/Epic software with accuracy and attention to detail
•Completes UHDDS data abstraction as required
•Maintains a log of work performed
•Completes other assigned duties as directed by management

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (6:00:00 AM - 11:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $28.52 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician III assists licensed pharmacists in the practice of pharmacy performing the duties described in the Technician II position description as well as serving as a role model for other technicians through added responsibilities, specialization in technician pharmacy practice, demonstrating leadership and initiative, and fulfilling the needs of the department.
The Technician III is actively involved in the training and development process and the development of policies and procedures specific to their practice site and is responsible for the daily technical operations of the area. The Technician III must have the capacity to work effectively and efficiently in areas routinely requiring a higher degree of prolonged technical concentration, liability, and risk.

Other information:
Required Job Qualifications:
• Must be a high school graduate or equivalent.
• Current State of Illinois Pharmacy Technician license.
• Individual must have EXCPT and/or PTCB (Pharmacy Technician Certification Board) certification.
• Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
• At least 6 months of previous experience as a pharmacy technician.
Preferred Job Qualifications:
• Two years of college training or its equivalent.
• ACPE IV certification.
• Hazardous drug compounding certification.
Physical Demands:
• Ability to lift/move 30-50 pounds.
• Ability to stand for long period of time (4+ hours) between breaks.
• Ability to crouch when filling dispensing cabinets and bend or stand on a stool as necessary.
• May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents.
• This position requires up to 10% travel. Employee needs to be able to work extended hours due to business needs.
Competencies:
• Must meet the competency requirements of a Pharmacy Tech II.
• Competency demonstrated and ability to train others in at least seven of the tasks below:
A. IV Compounding
B. Hazardous drug identification and compounding
C. Crash Cart restock/outdate process/reporting running
D. Fluids ordering/restocking
E. Narcotics/CII Safe receive, send, return, expire transactions and report running
F. OR/Anesthesia ADC restock/troubleshooting
G. Pediatrics drug identification and compounding
H. ADC configuration, set up, troubleshooting, report running, review, and analysis
I. MPI Prepacker
J. Storeroom ordering
K. Recalls; processing, segregating and removing from inventory/ADCs
• Ability to effectively follow directions, analyze problems and interpret analytical data.
• Strong communication skills with an emphasis on customer service skills.
• Accountable for his/her actions, progress and development.
• Attention to detail to provide high quality care and accurate medication preparation.
• Ability to operate technology accurately and efficiently by the end of the defined training period.
• Consistently demonstrates leadership and initiative to peers and others in handling workload.
• Planning, prioritizing, and analyzing situations are frequently.
• Consistent outstanding attendance record relating to tardiness and absences.

Responsibilities:
• Active participation in the Pharmacy Department Technician Career Ladder development and ongoing revisions.
• Interacts professionally and appropriately with other healthcare professionals and Rush system employees.
• Demonstrates ability to coach/train other technicians and pharmacy students.
• Demonstrates adaptability, initiates action, manages work, contributes to team success, communication, professional knowledge and technical skills, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career Ladder expectations
• Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration.
• Ability to use available print and online references as appropriate.
• Understand the pharmacy workflow for first doses, Automated Dispensing Cabinet (ADC) refills, cart fill and batches.
• Understand the pharmacy workflow for medication returns and medication disposal.
• Performs pharmaceutical calculations accurately including fundamental math calculations, metric conversions, pharmaceutical dose calculations and parenteral dose calculations.
• Responsible for the accurate interpretation of EPIC pharmacy labels:
• Interpretation and understanding of medical abbreviations.
• Identification and differentiation of various types of medication orders (Scheduled, PRN, Once, STAT, NOW).
• Ability to appropriately label all medication dosage forms including auxiliary labels for expiration and storage as required.
• Responsible for the accurate and timely filling and delivery of patient-specific medications and ADC restocks.
• Ability to troubleshoot ADC equipment (i.e.: failed drawers, inventory, outdates).
• Ability to utilize technology in the pharmacy including, but not limited to CII Safe, Carousels, DoseEdge, WASP, MILT, RxVerify as needed for assigned duties.
• Responsible for the preparation of non-sterile compounding and packaging:
• Ability to accurately draw up oral syringes, compound oral suspensions and other duties as assigned.
• Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
• Responsible for answering phones, assisting caller with missing medication requests and any other technical duties as assigned.
• Responsible for utilization of Epic for technical requests (i.e.: missing mediations, ADC out of stock and responding to in-basket messages)
• Responsible for inventory, storage and supply maintenance of assigned areas.
• Responsible for training and compliance with USP <797>, USP <800>, USP <795>, and aseptic technique practices when preparing sterile and non-sterile products:
• Recognizes incompatible, unstable and/or expired compounded products.
• Maintains all required documentation of compounded products and production areas for sterile and non-sterile products.
• Recognizes investigational drug orders and documentation requirements for preparation and use.
• Responsible for exchanging emergency carts and completion of required documentation..
• Responsible for knowing the laws and regulations related to controlled substances.
• Maintain cleanliness of all equipment and work areas.
• Knowledge of departmental and Medical Center safety practices.
• Awareness of departmental quality assurance processes.
• Actively participates in various departmental committees and educational activities as assigned.
• Assists supervisor and pharmacist working in the area in the execution of related assignments involving technical support for the department
• Responsible for participation in the review, revision, and preparation of related policies and procedures for the Department of Pharmacy Policy and Procedure manual.
• Provides departmental support and leadership in fulfilling departmental staffing needs as required during short staffing situations.
• Any and all other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Operating Room

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 4

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Surgical Assistant is a member of the surgical team in the Operating Room, working with the Attending Surgeon(s), Residents, Perfusion, and Registered Nurses, delivering direct patient care before, during and after surgery. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School diploma.
• Illinois Registered Surgical Assistant License.
• Certified Surgical Assistant.
• Demonstrates knowledge and competence on all surgical services.
• Ability to communicate effectively and appropriately with all members of surgical team and multi disciplines.

Responsibilities:
1.Develop ideals and a professional attitude to promote responsibility as an individual and as a member of the surgical team.
2.Coordination of team efforts to offer the most qualified team support to the surgical patient, surgeon, and all members of the surgical team.
3.Develop awareness of the patient as an individual, with specific psychological and physical needs, respecting the patient’s inherent right to privacy, dignity, and safety.
4.Develop and improve skills in all aspects of operating room technique, both routine and special procedures, and apply them in a professional manner.
5.Execution of all tasks utilizing principles of asepsis and good sterile technique.
6.Preparation of patient for surgery including but not limited to surgical scrub preparation, positioning, draping, sterile field maintenance.
7.Insertion of Foley catheters under the supervision of a physician.
8.Assists surgeon in tying off and coagulation of vessels as necessary under the supervision of a physician
9.Acts as surgeon’s second assistant throughout procedures, including holding of retractors and other specific tasks as required.
10.Assists in patient transfer pre and post operatively from the operating room table.
11.All invasive procedures are to be under the direction and supervision of a physician
12.Assists in preparation and application of sterile dressings post operatively.
13.Performs other duties as necessary during the operative procedure as directed by the surgeon.
14.Assists surgical team in transporting patients’ pre and post operatively.
15.Assists surgical team by gathering necessary supplies to include sterile instrument trays, positioning equipment etc.
16.Assist in coordinating training of new staff in the area as necessary.
17.In conjunction with operating room personnel to insure the availability of adequate supplies, instruments and equipment for the performance of operative procedures in the area.
18.Participates in research activities.
19.Assists in assembly of sterile supplies in the department as necessary. To include checking outdates of sterile supplies.
20.Assists in stocking of supplies in the department as necessary.
21.Assists in maintaining Joint Commission standards, utilizing downtime to survey the department and correct problems as necessary.
22.Performs related duties as required by the department of operating room services.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Pediatrics General -

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:15:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign on bonus: $3,000

Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Psychiatry Child Wes

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign on bonus: $3,000

Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pediatric Neurology Research

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Job Summary:
The Clinical Research Coordinator II (CRC II) independently coordinates assigned aspects of clinical research studies across a range of disciplines. Responsibilities include participant recruitment and retention, study data management, regulatory documentation submission and maintenance, communication with sponsors and institutional stakeholders, and monitoring of study compliance. The CRC II executes study protocols with increasing independence, identifies and resolves routine operational issues, contributes to process improvements, and may assist in mentoring less experienced staff.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
Education:
•Bachelor’s degree
Experience:
•2+ years of experience coordinating clinical trials
•Independent site management experience
OR
Experience (in lieu of a degree)
•3 years total experience in coordinating clinical trials with increasing complexity
Knowledge, Skills, & Abilities:
•Regulatory Knowledge – Understands Good Clinical Practices (GCP) and proper research documentation.
•Regulatory Compliance – Knows the basic rules and guidelines from NIH and FDA that apply to research.
•Project & Time Management – Can manage timelines, keep track of tasks, and handle several study activities at once.
•Problem-Solving & Judgment – Can figure out solutions when challenges come up and make thoughtful decisions.
•Detail & Organization – Pays close attention to detail and keeps study data and records well organized.
•Participant & Vendor Interaction – Builds trust with participants and communicates respectfully with sponsors and outside partners.
•Communication Skills – Speaks and writes clearly when sharing information with research teams, participants, or external groups.
•Teamwork – Works well with other staff and helps solve problems as part of the team.
•Flexibility – Willing to work evenings or weekends if the study requires it.
•Travel Readiness – Able to travel locally or nearby for study visits, participant support, or training.
Preferred Job Qualifications:
Experience:
•2-5 years’ experience in clinical research conduct, regulatory management, or research administration
Certifications:
•Relevant certification strongly preferred (Certified Clinical Research Professionals (CCRP),
•Certified Clinical Research Associate (CCRA),
•Certified Clinical Research Coordinator (CCRC), OR
•Certified IRB Professional (CIP)

Job Responsibilities:
1.Coordinates all aspects of the study including recruitment, consent, screening, scheduling, tracking, and provides study updates to study participants throughout the conduct of the study.
2.May collect and enter data into study case report forms and/or electronic data capture system and respond to queries in a timely manner.
3.Independently submits or partners with a regulatory coordinator to submit study related documents, study protocols, and study protocol amendments to the IRB per policy and procedure, with increasing autonomy over time to prepare for independent regulatory management responsibilities.
4.Ensures procedural documentation is accurate, complete, and in compliance with institutional, local, state, and federal guidelines and regulations related to clinical research.
5.Verifies and ensures that data is consistent with 100% of source documentation before entry into case report forms and electronic data capture systems to support accuracy, timeliness, and audit readiness.
6.May collect, process, and ship potentially biohazardous specimens.
7.May administer more complex structured tests and questionnaires according to research study protocols, including providing protocol-specific education to participants regarding procedures and expectations. May utilize study-related technology and equipment as part of assessment procedures.
8.Provides ongoing study status updates, responds to questions, and may create summary report(s) for distribution to the PI, Administrator, department stakeholders, Sponsor, and Compliance throughout the conduct of the study.
9.Organizes and participates in auditing and monitoring visits.
10.Monitors participant interactions for protocol deviations, adverse events (AEs), and serious adverse events (SAEs), and reports findings per institutional and regulatory guidelines.
11.Partners with PI(s), sponsor, compliance, clinical staff, and manager to identify and improve more complex processes as it relates to the conduct of the research study.
12.May provide oversight, training, and coaching to less experienced staff.
13.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pediatric Neurology Research

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $32.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Job Summary:
The Clinical Research Coordinator I (CRC I) supports the conduct of clinical research studies across a range of disciplines. Receives direction from principal investigator, supervisor, or other staff involved in research protocol(s). Responsibilities include participant recruitment and interaction, study data collection and entry, maintenance of study and regulatory documentation, sponsor communication, and adherence to study protocols and policies. The CRC I executes defined study tasks with guidance, ensuring operational compliance, accurate data entry, and participant safety. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
Education:
•Bachelor’s degree
Experience:
•0-2 years of experience in a research study or other relevant experience
OR
Experience (in lieu of a degree)
•Two (2) years’ total experience, where 1 year is supporting or coordinating research studies
Knowledge, Skills, & Abilities:
•Time Management – Ability to meet deadlines and manage assigned study tasks.
•Problem-Solving – Ability to troubleshoot routine field issues and use discretion to escalate appropriately when unplanned events arise.
•Attention to Detail – Strong attention to accuracy in data collection and documentation.
•Participant Relations – Ability to build rapport, navigate sensitive topics, and maintain participant confidentiality.
•Communication Skills – Effective verbal and written communication skills with participants and internal study teams.
•Team Collaboration – Ability to collaborate within multi-disciplinary team settings and follow established workflows.
•Flexibility – Availability to work evenings, overnight shifts, or weekends if required by study protocols.
•Travel Readiness – Availability for local travel as necessary.
•Other duties as assigned.
Preferred Job Qualifications:
Experience:
•Two (2) or more years prior experience in clinical research or related field

Job Responsibilities:
1.Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
2.Collects and enters data into study case report forms and/or electronic data capture system and responds to queries in a timely manner.
3.Assists in preparing simple data summaries, reports, or charts to support study documentation and reporting requirements.
4.Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
5.Verifies data against 100% of source documentation for accuracy before entry into case report forms and electronic data capture systems to ensure timeliness and audit readiness.
6.May collect, process and ship potentially biohazardous specimens.
7.Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
8.Provide ongoing study status updates and responds to questions from PI, Administrator, department stakeholders, Sponsor and Compliance throughout the conduct of the study.
9.Maintains study flow by communicating promptly with study participants and coordinating with study team members as directed.
10.Participate in auditing and monitoring visits. Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
11.Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study.
12.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Molecular Probe Laboratory

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (3:00PM - 11:00PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $42.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for performing all laboratory testing required in the provision of slides for pathological diagnosis. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrate proficiency in identifying and resolving process issues that affect the laboratory’s ability to perform laboratory testing. Serve as an expert within the assigned field of responsibility. Instruct students, residents, and new employees. Evaluate their performance within established deadlines.
Exemplifies the Rush Mission, Vision, and Values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Associate of Science Degree in relevant science and three or more years of combined histology, and IHC/IF/FISH/SS experience OR High School/GED diploma with a minimum of five years of combined histology, and IHC/IF/FISH/SS experience.
•HT(ASCP) or HTL(ASCP) or eligible
•Minimally cut 30-35 blocks per hour on a daily basis. Meets turnaround time expectations for specimen processing 90% of the time.
Preferred Job Qualifications:
•Certification as an HT(ASCP) or HTL(ASCP)
WORKING CONDITIONS:
•Able to work in fast paced, often stressful, computerized environment.
•Able to lift 20 lbs and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials.
ASCP QUALIFICATION FOR TESTING:
Employees in this job classification are qualified to perform moderate complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Utilizes required Personal Protective Equipment (PPE) as defined by the lab area.
•Follows all required safety procedures.
•Ensures all testing is performed following Rush approved policies and procedures.
•Disinfects work area at the beginning and end of each shift.
•Maintains a clean, clutter free and well-organized area of responsibility, which includes cleaning of microtome, emptying water bath, filling blocks, and preparation of new solutions as defined by rotation schedule.
•Utilizes time effectively and seeks out additional job duties when shift tasks are complete.
•Uses computers and laboratory equipment according to established protocols.
•Follows Lab Information System downtime procedures as required.
•Adheres to the defined allotted time for breaks and lunch.
•Obtains and documents 12 hours of laboratory continuing education annually.
•Meets all departmental and laboratory required proficiency and competency requirements annually.
•Accepts and/or volunteers for method evaluations, new procedure development, or other special projects. Completes them within the agreed upon time frame.
•Serves as a technical expert for other laboratory staff.
•Participates in procedure implementation and training of new staff and students.
•Serves as owner of a quality assurance process.
•Proposes new ideas and modifications to existing practices and/or workflows for quality and/or process improvement.
•Required to perform duties of tech-in-charge for specified periods of time.
•Processes and labels specimens accurately, being conscientious to avoid errors.
•Embeds tissue cassettes and sections paraffin blocks with accuracy and quality.
•Performs H&E and other special stains according to established protocols.
•Performs advanced staining techniques (eg. IHC, IF, FISH, or Special Stains)
•Performs FDA approved testing which is used to determine treatment protocols.
•Able to cut frozen sections which is used for IF.
•Able to develop new antibodies, which includes determining retrieval methods, and determination of antibody titer.
•Able to perform manual special stains.
•Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation.
•Performs troubleshooting on quality problems or discrepancies to determine the root cause of problems
•Performs troubleshooting of equipment and processes with minimal assistance, documents action and notifies supervisor or designee, of all problems all of the time.
•Recognizes acceptable specimens. Documents all specimen issues, whether related to processing, embedding or sectioning on the problem log. Notifies supervisor or designee of any issues related to a mishandling of specimen

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Molecular Probe Laboratory

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (3:00PM - 11:00PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for performing all laboratory testing required in the provision of slides for pathological diagnosis. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrate proficiency in identifying and resolving process issues that affect the laboratory’s ability to perform laboratory testing. Serve as an expert within the assigned field of responsibility. Instruct students, residents, and new employees. Evaluate their performance within established deadlines.
Exemplifies the Rush Mission, Vision, and Values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Associate of Science Degree in a relevant science OR High School/GED diploma with a minimum of two years of microtomy or histological technique work experience
•HT(ASCP) or HTL(ASCP) or eligible
•Minimally cut 30-35 blocks per hour daily. Meets turnaround time expectations for specimen processing 90% of the time.
Preferred Job Qualifications:
•Certification as an HT(ASCP) or HTL(ASCP)
WORKING CONDITIONS:
•Able to work in fast paced, often stressful, computerized environment.
•Able to lift 20 lbs and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials.
ASCP QUALIFICATION FOR TESTING:
Employees in this job classification are qualified to perform moderate complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Utilizes required Personal Protective Equipment (PPE) as defined by the lab area.
•Follows all required safety procedures.
•Ensures all testing is performed following Rush approved policies and procedures.
•Disinfects work area at the beginning and end of each shift.
•Maintains a clean, clutter free and well-organized area of responsibility, which includes cleaning of microtome, emptying water bath, filling blocks, and preparation of new solutions as defined by rotation schedule.
•Utilizes time effectively and seeks out additional job duties when shift tasks are complete.
•Uses computers and laboratory equipment according to established protocols.
•Follows Lab Information System downtime procedures as required.
•Adheres to the defined allotted time for breaks and lunch.
•Obtains and documents 12 hours of laboratory continuing education annually.
•Meets all departmental and laboratory required proficiency and competency requirements annually.
•Accepts and/or volunteers for method evaluations, new procedure development, or other special projects. Completes them within the agreed upon time frame.
•Serves as a technical expert for other laboratory staff.
•Participates in procedure implementation and training of new staff and students.
•Serves as owner of a quality assurance process.
•Proposes new ideas and modifications to existing practices and/or workflows for quality and/or process improvement.
•Processes and labels specimens accurately, being conscientious to avoid errors.
•Embeds tissue cassettes and sections paraffin blocks with accuracy and quality.
•Performs H&E and other special stains according to established protocols.
•Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation.
•Performs troubleshooting on quality problems or discrepancies to determine the root cause of problems
•Performs troubleshooting of equipment and processes with minimal assistance, documents action and notifies supervisor or designee, of all problems all of the time.
•Recognizes acceptable specimens. Documents all specimen issues, whether related to processing, embedding or sectioning on the problem log. Notifies supervisor or designee of any issues related to a mishandling of specimen.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.