Location: 520 S Maple Ave, Oak Park, Illinois 60304

Hospital: Rush Oak Park Hospital

Department: Clinical Staffing Office (Float Pool)

Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

Shift: Night Shift: 7:00 PM to 7:30 AM

Work Schedule: 12-Hour Shifts - Weekends Included

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: 17.63 - 27.77
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may very depending on the circumstances of each case.

Summary:
Under the direction of a professional nurse, the Patient Care Technician 2 (PCT 2) coordinates and leads the team to assist patients with activities of daily living, transfer and mobility skills, skin, bowel and bladder programs, and maintains a clean, safe environment for the patient.

Other information:
•High School plus specialized training
•Minimum of 1 Year experience in the hospital setting unless hired prior to 9/16/2024. Those employees will be grandfathered.
•Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
•Current CPR
•Good communication skills
•Computer skills
•Proficient in Microsoft Word and Excel.
•Ability to lead others with appropriate time management and organizational skills
•Superuser for all patient care equipment
•Ability to work weekends, holidays, and different shifts to accommodate staffing
•Good time management and organizational skills
Preferred Job Qualifications:
•Prior clinical experience in an acute care setting.
Physical Demands:
• Ability to transport objects, patients and equipment
•Ability to respond quickly to patient needs.
•Work environment includes probability of exposure to adverse, hazardous, or unpleasant conditions wile caring for the sick
•Ability to assist in evacuation of patients in the event of fire or other disasters
•Routinely works with potentially infectious specimens and patients.
•Ability to walk and stand throughout most of designated shift.
•Ability to lift items weighing 10-50 pounds, above 50 pounds utilizes appropriate lift equipment.
•Ability to carry items weighing 10-25 pounds (11-33% of time); 25 to 75 pounds (1-10% of time).

Responsibilities:
•Properly apply safety devices.
•Assures that patients are set up and ready for meals and assists with feeding as appropriate.
•Performs accuchecks 30 minutes before meals or as directed by the RN and reports and documents blood sugar levels to the RN.
•Inform RN immediately of any change in patient’s condition.
•Maintains a therapeutic relationship to provide optimal customer-focused care.
•Communicates effectively with patients at levels appropriate to age and cognitive status, showing sensitivity to cultural diversity.
•Interacts effectively with peers and other hospital staff to foster positive working relationships.
•Computer documentation is accurate, timely and at point-of-care when possible.
•Notify charge nurse whenever leaving the unit.
•Assists patients with personal hygiene and activities of daily living promoting maximal independence.
•Accurately calculates and documents calorie count, intake and output and patients’ weights.
•Assists patients with transfers and mobility activities observing appropriate techniques, precautions and assistive devices.
•Assists patients with bladder and bowel elimination programs and collection of laboratory specimens.
•Enhance patient satisfaction by hourly rounding and prevention of call light needs. Improves response to call lights when they occur.
•Work collaboratively with other members of the health care team to insure high levels of patient care.
•Follow CDC guidelines for hand washing and be aware of and follow isolation precautions.
•Need to always be on the floor during shift report unless directed by the Charge RN.
•Work as a team with your nurse to ensure that the patient feels safe and well cared for while with us in the hospital.
• Documents accurately, timely, and at point-of-care when possible

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Home Infusion Solutions

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $42.32 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Ambulatory Registered Nurse 3 is a proficient nurse possessing an in- depth knowledge of patient management; can accommodate unplanned events and can respond with efficiency, flexibility and confidence. The Ambulatory Registered Nurse 3 immediately sees the whole situation while being able to discriminate that which is most relevant; has developed advanced communication and collaboration skills along with system savvy. The Ambulatory Registered Nurse 3 assumes a leadership role in the clinical practice area, using clinical experience to serve as a role model and coach. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• Consistent performance at Ambulatory RN 2 or equivalent RN 3 experience.
• Earned nursing degree at the baccalaureate or higher.
• National Certification.
• Current CPR certification.
• Analytical ability.
• Communication skills are required in order to lead, teach, and motivate others.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or
reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially
infectious materials and/or strong chemical agents

Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities cultural, spiritual, intellectual, age educational and psychosocial).
3.Serves as a role model and mentor by demonstrating advanced interpersonal communication and collaboration skills in the management of complex patient care situations.
4.Resolves conflict effectively to improve team relationships in support of a healthy work environment.
5.Anticipates and assumes accountability for effective care coordination across multiple service agencies and/or healthcare organizations.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Actively promotes current evidence based strategies, standards of care and protocols within the healthcare team.
8.Identifies and develops clinic based quality initiatives,research, care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing, instructing and acting as a resource on policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Develops educational strategies that promote patient, family and/or patient population learning and self-management.
11.Evaluates the implementation and effectiveness of safety strategies and initiates appropriate action to minimize
12.risk, during clinical visits, telephone encounters and electronic communications.
13.Anticipates potential problems and identifies subtle changes in patient status and/or practice environment which lead to early and effective interventions to optimize patient outcomes.
14.Synthesizes and applies available data and information to initiate action relevant to the respective patient populations.
15.Provides coaching for reflection and review of complex patient or practice situations in order to develop practical solutions.
16.Utilizes advanced assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum.
17.Supports staff in management of patient and population situations to develop critical thinking skills.
18.Implements optimal care coordination that enhances patient and population adherence to treatment plan while also assessing and resourcing for acute needs.
19.Develops and implements strategies with the intraprofessional team to optimize transitions for patients, families and/or patient populations.
20.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
21.Participates in inter- professional shared decision making to improve ambulatory care nursing practice, organizational performance, and outcomes.
22.Develops and leads implementation of clinic goals, change initiatives and nursing shared governance activities.
23.Collaborates and evaluates the practice of professional and unlicensed staff consistently to optimize patient outcomes.
24.Identifies and develops educational opportunities for staff and/or students in the clinic.
25.Serves as a role model whose beliefs, attitudes and actions support clinic and institution leadership and goals.
26.Manages resources effectively and contributes to realizing the fiscal goals of the practice.
27.Considers fiscal and budgetary implications in decision making regarding practice and system modifications.
28.Leads initiatives to improve nursing practice, organizational performance, and patient outcomes.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Hinsdale Multispecialty

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:45:00 AM - 4:15:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.50 - $29.73 per hour

Sign-on Bonus:$3,000

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Hospital Operators

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (1:00:00 PM - 9:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $16.20 - $24.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Operator will handle internal and external calls to the institution and provides the needed information/service or routes the caller to the appropriate location. The Operator responds to user complaints to resolve problems associated with the institution's telecommunications systems. The Operator will diagnose problem through discussions with users with users and coordinates internal telecommunications support to resolve problems. Handles internal and external calls to the institution and provides the needed information/service or routes the caller to the appropriate location. Responds to user complaints to resolve problems associated with the institution's telecommunications systems. Diagnoses problem's through discussions with users and coordinates internal telecommunications support to resolve problems. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma or GED.
• One year work related experience operating PBX telephone system attendant consoles or other help desk related position.
• Excellent verbal communications skills.
• Basic analytical ability.
• Good working knowledge of how to operate a PC.
• Ability to handle emergency and emotionally-charged callers.
• Excellent diction and strong customer focus.
Physical Demands:
• Must work able to work weekends and holidays.

Responsibilities:
1.Handles calls received on the institution's main telephone number, determines which department or individual would be best suited to handle the caller's needs, and routes the caller to that department or individual.
2.Handles internal calls for assistance, determines the caller's needs, and provides the needed information / service or routes the caller to the appropriate department or individual.
3.Know the functions of the various departments to ensure that callers are routed to the appropriate location.
4.As the first point of contact for most external and internal parties calling the institution ensures that the caller is treated politely and with utmost respect.
5.Provides meet-me paging services as required.
6.Handles emergency calls received from within the institution and notifies the appropriate parties according to established procedures.
7.Answers repair calls received from end users and gathers information to assist in prompt repair.
8.Coordinates internal support to resolve problems.
9.Makes changes to the paging and Tele management system databases as appropriate while maintaining their integrity.
10.Acts as a backup to the other Telecommunications positions when needed.
11.Please Note: The Operator will work at both Rush University Medical Center and Rush Oak Park.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:30:00 AM - 6:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Home Infusion Solutions

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma/GED required.
• Current State of Illinois Pharmacy Technician licensure required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• At least two years of experience in a customer service-oriented pharmacy environment or related field.
• Excellent data entry skills.
• Flexibility with work schedule.
• Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Excellent verbal communication skills.
• Dependable in attendance and job performance.
• Good organizational and time management skills
• Team player with a positive attitude and work ethic.
• Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
Physical Demands:
• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.

Responsibilities:
• Recognizes and identifies various classes of drugs and their generic and trade names.
• Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
• Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
• Familiar with abbreviation symbols and equivalents used in pharmacy communications.
• Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
• Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
• Recognizes various billing plan codes and which drugs are covered under these different plans.
• Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
• Ensures the I.V. preparation room and related equipment are cleaned, calibrated and maintained per organizational policy and procedure.
• Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
• Remains alert to customer needs and provides prompt, courteous customer service.
• Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
• Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
• Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
• Maintains CE hours required to retain CPhT certification.
• Attends department meetings as scheduled.
• Performs other duties as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: PBC Transplant

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Institutional Assess & Accred

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $57.36 - $85.47 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Job Summary:

This position supports the mission and vision of Rush University by providing leadership, technical expertise, and support in developing and maintaining the institutional research program of the university. Performs all necessary functions related to the collection, interpretation, and use of institutional data for planning, assessment, and decision making. Directs, manages, and oversees the workflow and priorities of the IR team which includes monitoring of key institutional indicators, ensuring the integrity of data/information released in reports or studies, and providing data analysis, reporting, or research as needed to support institutional objectives. This position involves collaborating with academic and administrative units to identify information needs, enhance data literacy, and support strategic planning through evidence-based decision making. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:

• Master’s degree in statistics, analytics, or a related field.
• Minimum 5 years of experience in research, data analysis, and reporting.
• Proficiency in data visualization tools (e.g., Tableau, Power BI, Excel).
• Strong statistical and analytical skills.
• Experience managing IR or data analytics staff (minimum 2 years).
• Knowledge of higher education accreditation and reporting requirements.
• Excellent communication, organizational, and project management skills.

Preferred Job Qualifications:

• Doctorate degree in social sciences
• Terminal degree in statistics, information science, business administration, social sciences or related discipline or in one of the quantitative disciplines from an accredited college or university.
• Knowledge of Ellucian Colleague system.
• Experience in the accreditation process.
• Strong background in institutional reporting.

Job Responsibilities:

• Lead and coordinate institutional research activities, including data collection, analysis, and reporting.
• Design methodologies to assess academic programs, student outcomes, and operational performance.
• Present data trends and insights to senior leadership and university committees.
• Represent the university in external meetings and professional organizations.
• Ensure accuracy and compliance in institutional data reporting (e.g., IPEDS, IBHE, HLC).
• Develop dashboards, scorecards, and visualizations to communicate key performance indicators.
• Conduct studies to support planning, policy, and decision-making.
• Oversee institutional surveys, including design, deployment, analysis, and reporting.
• Provide guidance on survey methodology and best practices.
• Provide data and analysis to support strategic planning and accreditation efforts.
• Align IR activities with institutional goals and performance metrics.
• Collaborate with D&IS and stakeholders to improve data systems and governance.
• Support data warehousing and integration of institutional data sources.
• Supervise, mentor, and evaluate IR staff.
• Foster a culture of continuous improvement and professional development.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Cancer Center-Res Fac

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $42.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position handles the more complex clinical research studies conducted by PI(s) which may include grant-funded, industry sponsored, and investigator-initiated clinical research studies. Partners with the PI to manage multiple complex clinical research studies. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:

• Bachelor's degree and 5 years of clinical research experience OR 9 years of clinical research experience.
• 5 years coordinating Human Subjects research.
• Demonstrated advanced knowledge of Good Clinical Practices and Good Documentation Practices.
• Demonstrated knowledge of current NIH and/or FDA regulations and guidelines related to clinical research.
• Relevant certification as a Certified Clinical Research Professional (CCRP), Certified Clinical Research Associate (CCRA), Certified Clinical Research Coordinator (CCRC), or Certified IRB Professionals (CIP).
• Strong project management skills.
• Demonstrated problem-solving, critical decision makings and professional judgement.
• Strong analytical and organizational skills with a high attention to details.
• Demonstrated ability to build rapport, navigate sensitive topics, and maintain confidentiality with a diverse pool of research participants and vendors.
• Strong verbal and written communication with ability to communicate complex concepts to multiple audiences.
• Demonstrated ability to collaborate within multi-disciplinary team settings.
• Travel may be required.

• Bachelor's degree in science or health related field.
• Master’s degree with science or health related field.
• Prior supervisory experience.

Responsibilities:

• Coordinates all aspects of complex studies, including recruitment, consent, screening, scheduling, and tracking and provides study updates to study participants throughout the conduct of the study.
• Ensures data is entered into the study’s electronic data capture system and queries are responded to and resolved in a timely manner.
• Oversees the submission of study related documents, study protocols and study protocol amendments to the IRB per policy and procedure.
• Ensures procedural documentation is accurate, complete, and in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
• Oversees the collection, processing and shipment of potentially biohazardous specimens.
• Oversees the administration of structured tests and questionnaires according to research study protocols including the utilization of study-related technology and equipment as part of assessment procedures.
• Reviews and finalizes summary report(s) for distribution to PI, Administrator, Office of Research Affairs, Sponsor and Compliance and ensures accurate study updates are provided throughout the conduct of the study.
• Lead the development of any required action plans in conjunction with researcher.
• Ensure unanticipated problems (protocol deviations, adverse events, and serious adverse events) are submitted in a timely manner.
• Provide recommendations to proactively address complex issues and/or variances with study related activities.
• Train and mentor clinical research staff members within the department.
• May summarize and share relevant research during internal and external presentations.
• Maintains current knowledge of industry trends.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Gastroenterology PBC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $37.50 - $62.21 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current license and credentials by the state they are assigned.
• At least one year of nursing experience required.
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
• Current CPR Certification.
• Analytical ability.
• Communication skills in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Breast Imaging Technical

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Manages the daily operations of a clinic. Responsibilities include staff management, general administration, financial activities and project management. The Operations Manager position requires a motivated, well-organized, and conscientious individual who is able to manage multiple tasks at the same time. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High school diploma.
• Two years’ healthcare experience.
• Expert knowledge of duties performed in the area of responsibility.
• Thorough knowledge of the ideal patient flow.
• Knowledge of revenue cycle requirements.
• Good managerial skills.
• Leadership and organizational skills.
• Excellent customer service skills.
• Good interpersonal skills.
• Very good written and oral communication skills.
• Attention to detail and accuracy.
• Competent in basic Microsoft Office programs; proficient use of Excel.
• Ability to implement change and maintain results.
• Ability to prioritize and multi task in a fast paced environment; well organized.
• Open-mindedness and willingness to facilitate change.
• Works effectively with minimal supervision.
• Ability to work cooperatively in a team environment.
Preferred Job Qualifications:
• Associate degree or Bachelor's degree.
• Management experience.

Responsibilities:
1.Manages patient/clinic flow including physician schedules, check-in and check-out processes, time of service and payments on account, patient communications, referrals and pre-authorizations, coordination and management of surgical workflows and other operational duties necessary to ensure smooth operations.
2.Manages staff including hiring, on-boarding, coaching, counseling and performance reviews, as well as managing day-to-day activities such as payroll, staffing, communications and related activities.
3.Designs, implements and supports RUMC and RUMG policies and procedures, Reviews relevant workflows and metrics and recommends changes as necessary.
4.Serves as liaison to clinical staff, hospital departments, Rush Health and other departments as appropriate to organize, coordinate and ensure timely and accurate completion of all required processes.
5.Oversees collections activities and offices expenses to meet budget targets.
6.Assists the Administrator/Manger with projects including process and operational planning and financial and performance analysis. Assumes a leadership role in the absence of the Administrator/ Manger.
7.Ensures compliance with all regulatory and accrediting agencies; proper maintenance of medical records; and the administration of clinical trials.
8.Ensures all office equipment is functioning and maintained in an appropriate manner.
9.Performs all non-clinical duties when needed to ensure efficient patient clinic flow.
10.Proficient in performing all duties of reporting staff.
11.Promotes a positive and productive environment, encourages teamwork and communication.
12.Acts as a role model for practice standards related to customer service.
13.Assures achievement by staff of RUMG Customer Service and Performance Standards.
14.Compiles and maintains a variety of databases, including internal and external referral sources, related community groups, specialty organizations, etc.
15.Works with the marketing department at Rush to educate the community and market Rush both locally and throughout the Chicago land area.
16.Works to establish cooperative working relationships with program physicians, nurses, referral sources and ancillary departments as well as hospital administration and related agencies to provide seamless patterns of referral and patient care.
17..Creates and maintains web presence of The Rush Midlife Center for Women.
19.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Operating Room

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Responsible for providing support services to Perioperative services personnel by fulfilling the duties listed below, including various projects as assigned by the Unit Director of the Operating Room. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma or GED.
• Ability to read, write and communicate clearly.
• Excellent interpersonal skills.
• Customer service oriented.
• Demonstrate competency for all required skills.
• Ability to remain standing and mobile for an extended period of time.
• Ability to use wireless phone and paging systems.
• Ability to prioritize and multitask multiple demands.
• Ability to check documents for errors and use a keyboard to enter or retrieve data.
Preferred Job Qualifications:
• Previous operating room experience.
• Aptitude in medical terminology.
• CNA Certification.
Physical Demands:
• Requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Pick up and deliver specimens obtained during the surgical procedure to the appropriate testing area using most expeditious and safe method as directed by nursing staff.
2.Communicate to circulating RN before removing specimen from room. Rounds assigned operating room throughout the day, checking all rooms. Immediately respond to all urgent section specimens (e.g. frozen specimens) delivery requests. Review information entered on laboratory requisitions attached circulating to specimens for completeness prior to their delivery to appropriate labs.
3.Notify RN in room if documentation is not complete. Obtain missing/incomplete/inaccurate information from nursing and surgical service as appropriate.
4.Pick up and deliver needed items as requested including medications from the pharmacy, satellites or blood center as needed in support of OR Transport Services.
5.Acquire supplies and equipment required to assist in the delivery of patient care as needed.
6.Order and restock supplies located in support tech work area.
7.Monitor blanket warmer in sterile core and OR rooms.
8.Notify dispatch supervisor if additional supplies are needed.
9.Restock warmer as needed to provide for patient warmth.
10.Assist in the maintenance of clutter-free operating rooms and corridors.
11.Remove all equipment which is blocking access to fire doors, electrical panels or air flow vents in all areas of the Operating Room.
12.Notify Schedule Board Coordinator (SBC) and/or Education/Quality Coordinator (EQC) if unable to complete task or if in need of additional guidance to resolve.
13.Assist the OR nursing staff in the set up and turnover of the operating rooms. Assist nursing in the retrieval of equipment and supplies.
14.Open supplies and instrumentation on the sterile field as requested and under the supervision of the OR staff. Prepares clean and soiled instrumentation for return to Sterile Processing.
15.Reviews case cart sheets and acquired needed supplies and trays.
16.Notify circulating RN of any missing items or stock outs if found. Returns unused sterile supply items to appropriate supply return areas in the OR.
17.Assist in the breakdown of the surgical table in collaboration with the OR staff.
18.Assists with patient positioning and transporting of patients as requested by the nursing staff.
19.Checks refrigerator/freezer temperatures and documents on appropriate log.
20.Notifies nursing management of any temperature discrepancies.
21.Notify Medical Center Engineering (MCE) and EQC when defrosting of refrigerators is needed.
22.Corrects all deficiencies in the environment to ensure safety of the area.
23.Responsible for the maintenance of storage areas for assigned services as well as the maintenance of assigned rooms at the completion of surgical procedures at the end of the schedule.
24.Docks all suction devices upon completion of case load in assigned rooms or on request of the nursing staff. Cleans inside of storage cabinets including damp dusting and rearranging of stock.
25.Removes all items from the top of the cabinets upon completion of the case load in the assigned rooms. Ensures all equipment is cleaned upon completion of case load and returned to their proper storage areas for assigned rooms.
26.Restocks nursing supplies as needed at the completion of the case load.
27.Cleans nursing desk drawers and removes all extraneous items.
28.Returns lead gowns to assigned spaces in assigned rooms.
29.Begins preparation for following days patients by ensuring all required items are available and in the room, including appropriate operating room tables, positioning devices, lead aprons and other standardized items as identified by the specialty staff.
30.Assists circulating RN during activation of the Major Blood Loss Protocol by manning the tube station.
31.Ensures blood is removed from the Operating Room blood kiosks following completion of surgical procedures in assigned rooms.
32.At the end of the assigned shift, will review blood remaining in the kiosks and return all blood no longer needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.