Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access-Pre-Visit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Local Candidates ONLY please: This position is remote, but requires training on-site for a period of 3-6 months and needs to be on-site for monthly meetings.

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Quality Assurance (QA) Specialist is responsible for performing quality monitoring to ensure Patient Access staff are adhering to expected workflows, internal policies, registration across the organization and external regulatory requirements. The QA Specialist is a remote position supporting across departmental processes. This position will work closely with Patient Access leadership. This position will provide support for both onsite and remote staff. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent
•1-2 years of experience
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Ability to analyze and interpret data
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Working knowledge of medical terminology and anatomy and physiology is preferable.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Provides on-going monitoring to compile and track performance at the team and individual level and provides trend data to the management team. Prepares and analyzes internal and external quality reports for management staff to review – High dollar accounts; Aged accounts; Guarantor change account; CEA report; Claim edits; DNB accounts. Works newborn accounts – monitoring the addition of insurance for newborn coverage.
3.Reviews prior account notes for past due balances and any information that might aid in the account resolution process, as well as documents all encounters and actions. Follows up with responsible person managing account for updates to resolution.
4.Monitors daily Metrics dashboard for additional accounts that will impact overall increase in unresolved accounts that would impact department’s dashboard metrics for DNFB, Claim edits, and CFB Days.
7.Exercise exceptional customer service skills when communicating with our team members, as well as our internal customers. Finds resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
8.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement. Initiates requests for financial Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected.
9.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Financial Counseling functions at all levels.
10.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Breast Imaging Lisle - Clinic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under direction of the Operations Manager, performs a number of support services to coordinate scheduling patients for surgery. The Perioperative Scheduler acts as liaison between patient, department staff and RUMC OR staff teams. The surgical scheduling coordinator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Manual dexterity, effective communication, precision and accuracy.
• Intermediate knowledge of Microsoft Office Suite, effective communication, precision and accuracy; Epic software knowledge is an advantage.
• Ability to communicate well with patients and all levels of staff.
• Able to manage multiple tasks at one time.
• Works well individually and as part of the team.
Preferred Job Qualifications:
• Certified Medical Assistant experience.
• Three years of medical office experience.
• Experience obtaining prior authorizations & knowledge of insurance authorization processes.

Responsibilities:
1.Schedules, reschedules, or cancels surgical appointments.
2.Communicates with all surgical candidates to set up appointments, provide patients with information about pre-operative requirements, inform patients of surgical requirement timelines, and answers any insurance-related questions about surgical procedures.
3.Coordinates surgical scheduling information flow into and out of the clinic.
4.Maintains a direct communication line with the key OR staff.
5.Contacts various outside agencies to retrieve insurance preauthorization and other medical documentation needed.
6.Keeps an open line of communication to scheduled patients and medical staff to alleviate missing information for scheduled procedures.
7.Solves surgical scheduling problems by seeking out the appropriate people and resources.
8.Answers telephone calls efficiently and courteously.
9.Provides information as requested or routes calls appropriately.
10.Updates electronic medical record appropriately.
11.Works as part of the surgical scheduling team and accepts other duties as requested
12.Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of surgical forms.
13.Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts.
14.Performs duties to assist the medical staff independently at the direction of management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Cardiology-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $40.75 - $72.94 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Job Summary:
The Clinical Research Nurse 1 (CRN 1) is a licensed nurse who delivers clinical care to research participants while supporting the conduct of clinical studies under the direction of a Principal Investigator (PI). Working as part of a multidisciplinary research team, this role assists with participant recruitment, eligibility screening, informed consent, and protocol adherence.
The CRN 1 monitors participants for changes in health status, manages adverse event reporting, and administers study medications when applicable. The nurse educates physicians and staff on study procedures and keeps the clinical team informed about protocol updates and participant status changes.
This entry-level research nursing role requires strong foundational nursing skills, a willingness to learn clinical research regulations, and the ability to communicate with diverse participants and care teams. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Education: Bachelor of Science in Nursing (BSN) OR Master of Science in Nursing (MSN)
•Experience: Two years of clinical nursing practice experience required
•Licenses: Current State of Illinois Registered Nurse Licensure
•Certifications: Current Basic Life Support certification for Healthcare Professionals
Knowledge, Skills, and Abilities:
•Regulatory Compliance Awareness – Able to demonstrate introductory knowledge of Good Clinical Practices and/or Good Documentation Practices, human subjects protections, institutional, local, state and federal guidelines and regulations related to clinical research
•Communication Skills – Ability to communicate complex clinical and regulatory concepts in easy-to-understand language.
• Participant Engagement – Ability to build rapport with diverse participants and peers
•Judgment & Escalation – Demonstrated problem-solving, critical decision making, and professional judgment Time Management – Strong organizational skills and attention to detail
•Teamwork & Collaboration – Ability to work successfully both independently and in team settings.
•Flexibility – Flexible work hours and travel may be required
Preferred Job Qualifications:
•Experience: Two years of experience in clinical research as appropriate to study population.
•Certifications: Clinical specialty certification appropriate to study population
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job It is not to be construed as an exhaustive statement of duties, responsibilities or requirements

Responsibilities:
JJob Responsibilities:
Relationships and Caring
•Delivers protocol-required nursing care to research participants, including monitoring of health status and documentation
•Follows participant care plans based on protocol requirements and participant needs
•Assesses participant status and communicates follow-up needs to the PI or interdisciplinary care team in alignment with protocol
•Communicates study details and updates to participants, families, and interdisciplinary care team members
•Educates interdisciplinary care teams on protocol requirements
•Notifies the PI and care team of changes in participant health status.
Evidence-Based Practice
oPerforms protocol-defined procedures including medication administration, clinical assessments, and sample collection under supervision.
oEnsure accurate documentation of tasks performed
oSchedules study visits and prepares materials and source documentation per protocol.
oReminds participants of required tests or procedures
oReviews and enters data into study systems accurately and on time
oCoordinates specimen handling and shipping; ensures compliance with sponsor and federal safety requirements
oRecognizes and reports unexpected events, documentation errors, or potential deviations to appropriate staff.
oReports protocol deviations and serious adverse events to the study sponsor and IRB as applicable
Systems Use and Documentation
oMaintains current knowledge of disease-specific conditions and research trends relevant to assigned studies.
oCompletes all required protocol-specific and system trainings
oApplies ALCOA principles to ensure high-quality documentation and data entry across systems
oNavigates multiple systems (including OnCore, REDCap, Epic) to manage participant data, schedule visits and support workflow accuracy
Critical Thinking
•Reviews patient charts and study eligibility criteria; seeks additional information to ensure accurate enrollment, if needed.
•Supports recruitment activities for assigned study participants
•Tracks visit schedules and confirms that study procedures, labs, and documentation are completed per protocol.
•Identifies and communicates potential issues or protocol deviations to the PI or manager
•Maintains routine communication with PI and study team regarding visit completion and participant status, including changes in health status
•Prepares basic documentation and supports monitoring and audit readiness under supervision
•Provides required visit data and procedural documentation in CTMS or other systems to support financial tracking and billing accuracy
Leadership
•Participates in study team meetings and follows assigned responsibilities to support clinical research activities.
•Assists in orienting new research staff to study procedures under supervision
•Assists in preparing regulatory documents and collaborates with regulatory coordinators to submit IRB forms or updates, as directed
•Other duties as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: POB Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

The Financial Coordinator-Transition of Care timely transitions of care by coordinating discharge prescriptions between providers, pharmacies, payers, and patients. This role ensures prescriptions processed, adjudicated, and delivered or made available to a patient without delay. The coordinator serves as a central point of communication across inpatient care teams, outpatient pharmacies, and medication access resources to remove barriers related to cost, coverage, and delivery logistics. The position plays a critical role in improving patient outcomes by reducing readmissions and enhancing the overall discharge experience from a Rush facility.

These activities include but are not limited to: providing an estimated patient financial responsibility for discharge prescriptions, identifying, and providing insurance-related information (in-network, contractual information) to inpatient care teams, and coordinating prescription filling and dispensing via meds-to-beds. The coordinator provides excellent customer service to patients and their families. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:

Required Job Qualifications:
• High school diploma/GED required.
• Basic knowledge of medical terminology.
• Possesses a basic understanding of insurance plans (benefits) and contracts (in/out network).
• Understands basic concepts as they pertain to registration and insurance.
• Proficiency with the Microsoft Office Suite.
• Excellent interpersonal skills with the ability to work effectively on an interdisciplinary team.
• Working knowledge of creating and maintaining spreadsheet-based reports is a requirement.
Preferred Job Qualifications:
• Two years of relevant experience required. Previous experience in a medical healthcare environment as a Patient Access Coordinator, Biller/Collector, or Financial Counselor strongly preferred.
• Bilingual proficiency preferred.

Responsibilities:

• Calculates an estimated patient cost and out of pocket, responsibility, and answers questions regarding patients’ financial responsibility.
• Accurately documents status, barriers, and viable solutions to patients receiving medications at charge.
• Administers financial assistance applications in compliance with the department Financial Assistance Program.
• Accurately makes payment arrangements with patients and supplies supportive documentation.
• Accurately accepts and applies payments according to policy and procedures.
• Utilizes all resources available to obtain clinical information in a timely manner that is required to obtain authorization.
• Obtains all required documentation needed for prescription medication billing, including coordination of benefits.
• Creates and maintains various reports relating to discharge medication access and meds-to-beds services.
• Identifies benefit limitations and assist patient/responsible parties with financial arrangements for the patient portion of the bill
• Performs financial counseling for self-paying and assists them on programs offered by the medical center.
• Refers appropriate patient population to public aid consultants.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois / Hybrid

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access-Pre-Visit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $26.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Join our team as a Prior Authorization Specialist I and play a vital role in supporting patient care behind the scenes. In this position, you will help ensure patients receive timely access to services by securing insurance authorizations, verifying coverage, and collaborating with clinical and administrative teams across the organization. Your work directly contributes to a seamless patient experience and the overall success of the revenue cycle. 

This is an excellent opportunity for someone looking to grow a career in healthcare administration. You’ll gain hands-on experience working with insurance providers, learning medical terminology, and navigating systems like Epic—all while developing valuable skills in problem-solving, communication, and data accuracy. 

We’re looking for someone who is detail-oriented, customer-focused, and thrives in a fast-paced environment. If you enjoy helping others, working collaboratively, and building a foundation in healthcare operations, this role offers a meaningful and rewarding path forward. 

Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:

• Reviews, collects and properly records demographic and insurance information required to properly address the customers' authorization requirements and identify any financial issues. Verifies patient’s eligibility from resources provided by third party payers and portals and other on lines services.
• Collects and analyzes demographic, insurance and other information from the patient, guarantor and all other sources to accurately obtain authorization for scheduled procedure.
• Assembles information concerning the patient’s clinical background and clinical information that is required for the payer to issue a referral or an authorization. Per referral guidelines, provide appropriate clinical information to the payer.
• Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis, CPT codes and clinical notes. Provide specific medical information to financial services to maximize reimbursement to the hospital and professional service providers.
• Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
• Consistently maintains authorization accuracy rates at and or above department standard in performance of registration and authorization duties.
• Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
• Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
• Appropriately informs the patients of hospital policies that govern the revenue cycle, the amount owed by the patients and explains hospital payment policy. Offers option of Financial Counselors to assist in acceptable resolution of estimated patient balance.
• Receives and properly responds to, or directs telephone and electronic inquiries from patients, payers, physicians and their staff, internal department and other persons and entities. Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
• Performs other duties as assigned for the operational effectiveness and success of the department.
• Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
• Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Financial Counseling functions.
• Other duties as needed and assigned by the supervisor/manager.

Required Job Qualifications:

• High school graduate or equivalent.
• 0-1 year of experience
• Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
• Excellent communication and outstanding customer service and listing skills.
• Basic keyboarding skills
• Ability to analyze and interpret data
• Critical thinking, sound judgment and strong problem-solving skills essential
• Team oriented, open minded, flexible, and willing to learn
• Strong attention to detail and accuracy required
• Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
• Ability to follow oral and written instructions and established procedures
• Ability to function independently and manage own time and work tasks
• Ability to maintain accuracy and consistency
• Ability to maintain confidentiality

Preferred Job Qualifications:

• Associates Degree in Accounting or Business Administration
• Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
• Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
• Working knowledge of medical terminology and anatomy and physiology is preferable.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Rush Access Center - Office

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (9:30:00 AM - 6:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: PBC Transplant

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $10.00 - $500.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• 3+ years nursing experience.
• Earned nursing degree at the baccalaureate level or higher.
• With this being a per diem position, your hours would be 0-40 hours per pay period. Schedule would be set approximately 2 weeks in advance.
• All Rush System Ambulatory Clinical Ladder - Registered Nurse Level RN2-Amb transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• CPR certification must be current.
• Ability to interact effectively with others in difficult situations.
Preferred Job Qualifications:
• A plus if one possesses outpatient clinic experience with strong telephone triage skills.
• National certification.
Physical Demands:
• Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Revenue Cycle Revenue Integrit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Charge Description Master (CDM) Coordinator is responsible for the continual maintenance of the CDM and related billing edits. Job duties consist of researching current and upcoming applicable regulations and implementing all necessary revisions for maximum hospital reimbursement and compliant billing. Responsibilities include the manual entry of specific charge description master requests and the coordination of research, training, and communication with hospital administrators affected. The position requires an ongoing audit of prices, CPT/HCPCS and revenue code compatibility for accurate billing detail and compliance regulations. The position requires the continual update of all CDM related policies and procedures as necessary. Exemplifies the Rush mission, vision and values and will act in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s Degree
•Coding Certification
•Experience working with HCFA/CMS regulations and guidelines
•Strong organizational, interpersonal, and critical thinking skills.
•Microsoft Office (Excel, Word, PowerPoint & Access) knowledge.

• Experience working with Epic CDM

Preferred Job Qualifications:
•RHIA/RHIT degree.
•Multi-tasking ability with strong time management skills.
•Epic Hospital Billing Certification
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Responsible for maintaining all CDM requests made throughout the hospital for technical charge code additions, revisions, and deletions.
2.Each request must be thoroughly reviewed for accurate prices, CPT/HCPCS, and revenue code compatibility.
3.Once CDM requests are approved, coordinates with Information Systems counterparts to have charge code created in EHR system and applicable charging workflow for requesting department.
4.A primary duty consists of researching all current and future complex Medicare requirements for maximum reimbursement and billing compliance guidelines.
5.Assist in the coordination of training and contact information necessary for the proper implementation of the new charge integrity/CDM software vendors.
6.Necessary for accurate CDM maintenance, the job requires independently identifying areas of concentration throughout the hospital, coordinating training methods, and communication of current issues to hospital administrators responsible for proper identification of services rendered.
7.Utilizes knowledge of correct coding guidelines to ensure the requesting department understands the proper usage of new CDM requests.
8.Partners with IS to validate new EHR build that involves charge capture/entry
9.Continuous monitoring and tracking involved in the reduction of CDM bill holds as the Billing Exception Unit identifies them.
10.Implementation of new strategies, procedures or computer applications necessary for time efficiency and productivity.
11.Work in conjunction with Internal Audit and Corporate Compliance to resolve of CDM issues.
12.Willingness to engage in continual education and training in the subject field
13.Assigned to special projects as they occur.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Otolaryngology - Off

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 4 Hr (8:00:00 AM - 12:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.00 - $27.00 per hour based NIH scale
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Department of Otolaryngology at Rush University Medical Center has made significant progress in research initiatives with talented faculty that have a diverse range of research interests from clinical to translational projects. To continue the academic mission of the Department, we plan to create a one-year fellowship for students interested in the field of otolaryngology to develop a foundation for future research success.

Other information:
Required Job Qualifications:
•Bachelor’s degree required with plans to pursue a career in medicine or enrollment in medical school.

Responsibilities:
•Works with faculty on one major research project and minor projects during the year.
•With direction from faculty, oversees the project from development to publication.
•Performs the literature search, creation of the hypothesis, data extraction and analysis, statistical modeling and interpretation, and manuscript preparation.
•Attends classes in statistics and clinical research.
•Meets with faculty mentor at least once a week to track project progress and assist in data analysis and interpretation.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: Psych Adult West Cam

Work Type: Full Time

Biostatistician/Quantitative Psychologist – Clinical Faculty/Physician

 Rush University Medical Center 

Chicago, IL 

Rush University Medical Center, a nationally recognized clinical and academic institution and teaching hospital for Rush Medical and Nursing Colleges, invites application for the position of Biostatistician/Quantitative Psychologist. The position will be based at the Autism Assessment, Research, Treatment, and Services (AARTS) Center in the Department of Psychiatry and Behavioral Sciences. The AARTS Center is the region’s only comprehensive, lifespan autism center and is dedicated to addressing unmet needs of individuals with neurodevelopmental differences and their families.  

Position Summary 

Rush University Medical Center invites applications for a Biostatistician/Quantitative Psychologist to join our growing academic community. This role is designed for an expert in advanced statistical methodologies, psychometrics, and research design who is passionate about applying quantitative rigor to improve clinical outcomes and health equity.  

The successful candidate will provide high-level statistical consultation to faculty and residents, conduct independent or collaborative research, and teach within Rush University’s various health science colleges. 

Key Responsibilities

 •Statistical Consultation: Serve as a primary methodological expert for clinical and behavioral research teams, assisting in study design, power analysis, and complex data modeling. 

•Advanced Modeling: Utilize longitudinal data analysis, Structural Equation Modeling (SEM), Multilevel Modeling (MLM), and Item Response Theory (IRT) to interpret clinical data. 

•Grant Support: Collaborate on the development of grant proposals (NIH, PCORI, etc.), specifically leading the statistical and methodological sections.

 •Education & Mentorship: Teach graduate-level courses in quantitative methods and mentor psychology interns, post-doctoral fellows, and medical students.

 •Health Equity Research: Support Rush’s Anchor Mission by applying quantitative techniques to identify and address health disparities within Chicago’s underserved communities. 

•Scholarly Activity: Maintain an active portfolio of peer-reviewed publications and present findings at national conferences. 

Qualifications

 •Education: Ph.D. in Quantitative Psychology, Psychometrics, Biostatistics, or a related Psychology field with an emphasis on advanced statistical methods.

 •Technical Proficiency: Expert-level skills in statistical programming languages such as R, Mplus, SAS, Python, or Stata. 

•Experience: Demonstrated experience in a healthcare or academic medical setting. Experience with large-scale electronic health record (EHR) data is a plus. 

•Communication: Ability to translate complex statistical concepts for clinical audiences and non-statisticians. 

•Commitment: A strong dedication to diversity, equity, and inclusion in both research design and professional collaboration. 

Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities. 

Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.

 Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year. 

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package. 

Pay Range: $114,051- $146,841 

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits). 

Join Rush and become part of one of the nation’s best healthcare systems. 

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Sponsored Projects Admin

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $46.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Grant and Contract Specialist 2 is responsible for reviewing and submitting proposals for various grants. The Specialist conducts a full range of activities required to prepare, submit, and manage grant proposals for the University. The position will ensure timely submission of proposals that follow the requirements of the sponsor and program announcement. Complies with applicable federal rules and regulations. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:

• Bachelor’s degree required.
• 3-5 years of pre and/or post-award experience in the preparation, processing, and negotiation of grant and contract proposals and awards required.
• Certified Research Administrator certification or comparable certification preferred or willingness to complete within 2 years.
• Knowledge of NIH application requirements and policy regulations and a familiarity with web based submission software.
• Excellent attention to detail, strong project management skills and the ability to meet deadlines.
• Position requires professionalism, diplomacy, a highly developed degree of judgment, initiative and the ability to work independently.
• Strong teaming, communication, organizational and interpersonal skills are essential, as are project management skills and attention to detail.
• Ability to work within strict deadlines, under pressure, and ability to prioritize.
• Must be self-motivated; must be able to use time and resources effectively; must be able to make and implement plans and make independent judgements.
• Ability to deliver the highest level of customer service.
• Ability to work as part of a group of professionals dedicated to collaborative approaches and positive outcomes.

Preferred Job Qualifications:

• Experience reading and interpreting funding opportunity announcements and demonstrated knowledge of pre-award grant submission process preferred.

Responsibilities:

• Performs pre-award sponsored programs activities for the university. Pre-award activities include but are not limited to assisting faculty and staff in developing, preparing, editing, and submitting federal and non-federal grant and contract proposals.
• Ensures all applications meet compliance with institutional, sponsor and federal regulations for contractual and financial matters.
• Reviews and coordinates complex proposals and budgets.
• Reviews and negotiates terms and conditions of incoming and outgoing sub-award agreements.
• Processes amendments, modifications, extensions, and terminations of contracts and subcontracts.
• Prepares and delivers effective training sessions for the larger university research community.
• Provides guidance to researchers and department staff for proposal development and submission by interpreting and ensuring adherence to sponsor and university announcements and guidelines.
• Facilitates the submission of non-financial post award documents and reports, which may include supplemental materials, just-in-time documents, progress reports, no-cost extension requests, carryforward requests, and other requests for prior approval.
• Oversees proper close out of grants and contracts, including submitting final progress reports to grant agency.
• Works closely with Research Regulatory Operations, Institutional Animal Care and Use Committee, Office of Research Compliance, Legal Affairs and Fund Accounting on grant related matters.
• Assists with preparing meaningful metrics and reports on grant proposals and awards.
• Assists in maintaining policy and procedures manual for sponsored projects division.
• Updates and revises the grants module of the Rush Research Portal as necessary.
• Serves on various advisory and planning committees.
• Other relevant duties as required.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location:Chicago, Illinois

Business Unit:Rush Medical Center

Hospital:Rush University Medical Center

Department:Radiology Theraputic

Work Type:Full Time (Total FTE 1. 0) Four 10 hour shifts/week

Shift:Shift 1 (Four 10 shift structure)

Work Schedule:10 Hr (6:30:00 AM - 5:00:00 PM)

$5,000 Sign-On Bonus!!!

Rush offers exceptional rewards and benefits learn more at ourRush benefits page(https://www. rush.edu/rush-careers/employee-benefits).

Pay Range:$34.89 - $56.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under the direction of the Manager, Radiation Therapy and Lead Radiation Therapists, the Radiation Therapist I is responsible for the delivery of radiation therapy treatment as prescribed by the radiation oncologist, daily maintenance and quality assurance checks for the equipment, maintenance of the inventory of department supplies, and administrative quality assurance checks as assigned. Enforce compliance with all policies, standard operating procedures, and regulations related to routine operations. Maintain courteous, helpful, professional image at all times. Promote teamwork by working together with other department staff and peers. Provide positive and departmentally supportive influence to the work group. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
1. Required:
a. Valid Illinois State License in Radiation Therapy must be obtained by the end of the 3-mont probation period
b. Valid ARRT certification in Radiation Therapy must be obtained by the end of the 3-month probation period
c. Valid BLS certification
2. Bachelor’s degree or Graduate degree is highly desired.
3. Must have proficient technical knowledge and skill set. This includes but is not limited to demonstrating efficient knowledge of all equipment operation, tools and procedures specific to assigned area. This also includes demonstrating the ability to effectively troubleshoot issues as they arise.
4. Ability to establish and maintain effective interpersonal professional relationships with physicians, management, peers, patients, and their families.
5. Must convey a positive attitude and present a professional appearance.
6. Must have effective communication (both oral and written) skills sufficient to resolve conflicts, and relay information concisely to staff, patients, and other hospital personnel.
7. Must have sufficient organizational skills.
8. Demonstrate strong customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving issues and conflict.
9. Demonstrate initiative and the ability to work independently.
10. Demonstrate the ability and flexibility to effectively handle challenging and stressful situations and to balance and shift multiple priorities.
11. Must have the ability to adapt to frequent interruptions and shifting priorities in a fast-paced environment.
12. Must have interpersonal skills sufficient to interact effectively with patients who may be under physical and/or emotional stress.
13. Must have to ability to handle sensitive and confidential patient information.
14. Must be proficient in the use of the Radiation Oncology Information Systems and software and Hospital Information Systems that integrate with the Department of Radiation Oncology, including, but not limited to: ARIA, EPIC, ExacTrac.
Working Conditions:
1. Must be prepared to work overtime, holidays and weekends, as needed.
2. Must be prepared to work and excel in a stressful, complex, and demanding team environment with varying workload, necessitating varying working hours.
3. Works with ionizing radiation, radioactive isotopes, computers, cancer patients, both adults and children, and their families.
4. Exposure to human waste and disease.
5. Physical demands include but not limited to:
a. Lifting and repositioning patients, using mechanical assistive devices.
b. Lifting and positioning immobilization devices and beam modifying devices.
c. Continuous standing.
6. Subject to frequent stressful situations.
Competencies:
1. Initial and Annual Competencies as required.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
1. Responsible for daily patient care and education.
a. Appropriately involves the patient and their family in care and care decisions.
b. Maintains and demonstrates respect for patient confidentiality and modesty.
c. Explains the treatment procedure.
d. Arranges daily radiation treatment schedule.
e. Monitors patient’s physical and physiological response and reactions to treatment and refer patient for appropriate management as needed.
2. Administers radiation therapy treatment accurately and safely.
a. Monitors and reports treatment variances and inconsistencies.
b. Accurately document all treatment delivery information in the electronic medical record (EMR).
3. Responsible for the safe and accurate utilization of all aspects of the EMR and Record and Verify system.
4. Possesses knowledge of all scheduling, treatment, image review, and billing procedures involving the EMR system.
5. Demonstrates ability to accurately perform all required new start chart checks and weekly chart checks.
6. Positions, immobilizes and aligns patients according to the treatment plan and effectively evaluate and assist in solving set-up issues.
7. Understands the function of all equipment, accessories, treatment methods policies, procedures, protocols and applies knowledge appropriately.
8. Assists the Manager and Lead Radiation Therapists to develop new techniques or resolve clinical problems.
9. Participates in and appropriately documents the Time Out procedure for every treatment verification and daily treatment.
10. Utilizes the Quality Assurance (QA) program to encompass all aspects of treatment, treatment delivery and quality patient care.
11. Demonstrates cooperation and responsiveness to all staff members.
12. Attends regularly scheduled Therapist staff meetings.
13. Attends regularly scheduled continuing education activities.
14. Participates in some clinical instruction and evaluation of the Radiation Therapy Technology students.
15. Works flexible shifts as directed by the Manager and Lead Radiation Therapists, depending on patient volume and departmental needs.
a. Coverage may be necessary on weekends and holidays in certain circumstances.
b. Adapts to contingency plans, which are in response to variables which influence workload and/or schedule.
16. Rotates to other treatment areas as directed by the Manager and Lead Radiation Therapists.
17. May be required to travel to network satellite clinics as directed by the Chief Radiation Therapist.
18. Maintains membership in professional organizations.
19. Other duties as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.