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    • New Graduate RN Resident-CSO

      17977
      United States, IL, Oak Park
      Rush Oak Park Hospital
      May 14, 2025

      Location: Oak Park, Illinois

      Business Unit: Rush Oak Park

      Hospital: Rush Oak Park Hospital

      Department: Nursing Administration

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 12 Hr (7:00:00 AM - 7:30:00 PM), Every other weekend

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $35.00 - $53.55 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The mission of Rush is to provide the best health care for the individuals and diverse communities we serve through the integration of outstanding patient care, education, research, and community partnerships.
      General Summary: The New Graduate RN Resident is an RN1 (beginner level) nurse who utilizes a scientific and theoretical knowledge base along with policy and procedures, standards of care and protocols to guide practice. The New Graduate RN Resident relies on the experience, judgment and support of others while developing knowledge in practice. The New Graduate RN Resident RN exemplifies the Rush Oak Park Hospital (ROPH) mission, vision and values and acts in accordance with ROPH policies and procedures
      The New Graduate RN Resident will attend the New Graduate Nurse Residency program that is a year-long program in cohort groups that is designed to ease the transition to practice. The program is guided by best current evidence and performance measures. The multifaceted learning and teaching approaches are utilized throughout the year long program. The New Graduate RN Resident will participate in the residency program while completing their unit/department orientation. The RN Resident will attend a four-hour learning session each month that are paid sessions and attendance is required.
      The New Graduate RN Resident for CSO/Nursing Administration will float within all inpatient areas and some outpatient areas; Orientation is 10-14 Weeks long.
      The New Graduate RN Resident for ICU will be home based in the ICU and be floated to Telemetry when needed; Orientation is 10-12 Weeks long.
      The New Graduate RN Resident for ER will be home based in the Emergency Department; Orientation is 10-14 weeks long.
      The New Graduate RN Resident for Surgical Services will float within the Perioperative Service Areas; Orientation is 9-12 months long.

      Other information:
      Required Job Qualifications
      •Entry Level - no previous RN experience required
      •Current state of Illinois Registered Nursing License
      •Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) (with acceptance into an accredited school of nursing prior to hire).
      •RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
      •Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
      •Current CPR Certification
      •ACLS within 1 year of hire for ICU, Telemetry, 6west, Endoscopy, PACU, IR, and ED
      •PALS within 1 year of hire for PACU and ED
      •Analytical ability
      Physical Demands:
      • Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
      • Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
      • The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
      • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
      Disclaimer:
      The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      Principal Duties and Responsibilities:
      1. Evidence Based Practice
      1.1 Seeks out resources to assist in the management of new patient situations.
      1.2 Uses evidenced based guidelines (policies and procedures, nursing standards of care, protocols and pathways) consistently.
      1.3 Supports a hospital wide innovation to achieve positive outcomes.
      2. Relationships and Caring
      2.1 Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
      2.2 Treats patients and families with respect and a sensitivity for diverse viewpoints and cultures.
      2.3 Maintains positive, professional relationships with all members of the healthcare team.
      2.4 Works effectively with other professional nurses through mutual support and respect.
      2.5 Demonstrates beginning collaboration skills to meet the needs of patients and families.
      3. Critical Thinking
      3.1 Utilizes beginning assessment skills to evaluate the physical and psychosocial needs of patient/family.
      3.2 Uses scientific and theoretical knowledge to develop and implement the plan of care for assigned patients with support from experienced staff.
      3.3 Recognizes a change in patient status and seeks appropriate resources to address concerns.
      4. Technical Expertise
      4.1 Uses medical devices safely and effectively in the delivery of patient care and seeks guidance when needed.
      4.2 Demonstrates accountability for implementing policies related to safe and effective administration of medications.
      4.3 Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk and seeks guidance when needed.
      4.4 Applies the teaching-learning process effectively to meet the learning needs of patients and families
      5. Leadership
      5.1 Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.
      5.2 Supports unit goals and change initiatives.
      Page 2 of 2
      5.3 Demonstrates beginning delegation skills to meet the needs of patients.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Clinic Coordinator - Neurology

      18534
      United States, IL, Chicago
      Rush University Medical Center
      May 14, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Neurol Science PBC MS Ctr

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $17.63 - $27.77 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

      Other information:
      Required Job Qualifications:
      • High school diploma.
      • Basic computer knowledge.
      • Attention to detail and accuracy.
      • Excellent customer service and interpersonal skills.
      • Sensitivity to patient health information and protection of confidentiality.
      • Ability to utilize EPIC efficiently.
      • Ability to sit for several hours each day and remain professional and calm under stressful situations.
      • Ability to adapt to change and be flexible.
      • Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
      • Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
      Preferred Job Qualifications:
      • Medical office experience.

      Responsibilities:
      1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
      2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
      3.Maintains and retrieves medical records per HIM and office protocol.
      4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
      5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
      6.Appropriately transfers patients to pre-registration for insurance verification.
      7.Prepares and disseminates patient letters and other correspondence from EPIC.
      8.Problem solves issues by seeking out the appropriate resources.
      9.Works collaboratively as part of the medical practice team.
      10.Performs other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Web Content Strategist

      17563
      United States, IL, Chicago
      Rush University Medical Center
      May 14, 2025

      Location:Chicago, Illinois

      Business Unit:Rush Medical Center

      Hospital:Rush University Medical Center

      Department:RUSH Digital and Web Strategy

      Work Type:Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule:8 Hr (8:00:00 AM - 5:00:00 PM)

      Work Arrangements:First month:2-3 days in office, 2-3 days remote.Ongoing:1-2 days in office, 3-4 days remote.

      Rush offers exceptional rewards and benefits learn more at ourRush benefits page

      Pay Range:$61,068 - $99,403 per year
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The web content strategist on the Digital and Web Strategy team in Rush’s Department of Marketing Communications plays a hands-on role in shaping Rush’s web presence. The individual in this role is responsible for planning, researching, writing, editing, and publishing web content that builds trust and confidence, drives engagement and appointments, enhances user experience, improves search engine visibility, and supports Rush’s strategic priorities and marketing goals.
      The web content strategist works primarily on content for our health care website, rush.edu, with a focus on:

      • Search engine optimization (SEO) content: Optimizing clinical service line, condition, and treatment pages to increase organic search visibility.
      • Clinical service line content: Developing content for high-priority clinical service line pages that informs and engages prospective and existing patients about Rush’s expertise, strengths, and differentiators.
      • Strategic priority content: Creating and refining content for core and supporting web sections, Rush digital health initiatives, and other emerging priorities.

      This role works collaboratively with other members of Rush Marketing Communications, including teams in Marketing Strategy, Strategic Internal Communications, Strategic External Communications, and Brand Strategy & Creative Media, as well as colleagues from other departments across Rush and vendor partners. This individual exemplifies the Rush mission, vision, and ICARE values and acts in accordance with all policies and procedures.

      Responsibilities:

      Content strategy (20%)

      • Contribute to the Digital and Web Strategy team’s annual work planning for high-priority clinical and non-clinical areas
      • Develop and prioritize web content projects that align with Rush’s strategic priorities and drive measurable improvements in patient engagement and appointment scheduling
      • Apply insights from target audience research, keyword research, stakeholder input, and competitive analysis to inform content strategy
      • Create and maintain project plans, including tasks, timelines, and key performance indicators

      Content production (60%)

      • Interview subject matter experts and conduct research to gather information and insights
      • Write creative and compelling web content that drives outcomes, including both crafting new content and refreshing existing content
      • Collect and integrate feedback from subject matter experts, stakeholders, and colleagues
      • Edit content to ensure alignment with Rush editorial standards, voice, tone, and brand
      • Publish and maintain web content using the Drupal content management system

      Content operations and measurement (20%)

      • Contribute to improving content governance, production workflows, and lifecycle management
      • Complete routine content audits for accuracy, freshness, and readability
      • Contribute to A/B testing initiatives to assess and refine content performance
      • Analyze and report on key performance indicators to colleagues and stakeholders, using data and insights to inform adjustments to content strategies
      • Stay up to date on digital trends and innovations — within both health care and other consumer-centric industries — and apply them to web content strategy at Rush

      Requirements:

      • Bachelor's degree in communications, journalism, marketing, English, or a related field.
      • At least 3 years of professional writing experience, preferably in marketing communications. Experience at an academic medical center, health care organization, or college/university is a plus.

      Competencies:

      • Exceptional writing, editing, proofreading, and communication skills
      • Experience across digital and web strategy, website management, digital analytics, search engine optimization, user experience, and project management
      • Hands-on experience with content management systems (preferably Drupal)
      • Excellent interpersonal skills and emotional intelligence
      • Ability to interact confidently and comfortably with colleagues at all levels of Rush
      • Commitment to a customer service mindset and a bias for action
      • Skills in data analysis, prioritization, problem-solving, and critical thinking
      • Ability to work independently and as part of multifunctional teams
      • Ability to convey complex ideas with elegance and ease
      • Proficiency in planning and delivering projects with minimal direction while seeking guidance when appropriate

      Physical demands:

      • Ability to move throughout the Rush campus
      • Ability to lift or carry objects 35-40 pounds

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Cash Accountant

      18427
      United States, IL, Chicago
      Rush University Medical Center
      May 14, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Finance-General Accounting

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:30:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $61,068 - $99,403 per year 
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Under direction of the Assistant Controller, this position prepares journal entries, account analysis reports and other projects as needed. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures

      Required Job Qualifications:
      -Bachelor’s degree in accounting, finance, or related field.
      -2-3 years working experience in accounting and/or finance.
      -Proficient in MS Word and Excel.
      Preferred:
      Accounting experience in Healthcare or hospital environment
      Skills:
      -Strong problem solving and financial analytical skills
      -Self-motivated individual
      -Excellent customer service and interpersonal skills

      Responsibilities:
      -Ensure all payments are posted to proper account accurately
      -Monitor and reconcile cash transactions, including deposits, bank transfers, and electronic payments daily.
      -Investigate and resolve cash discrepancies.
      -Prepare cash related journal entries monthly.
      -Reconcile of month-end closing activities by preparing cash-related schedules and reports.
      -Answer inquiries from departments
      -Track Prepaid Expenses
      -All other duties as assigned

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Patient Care Navigator - Internal Medicine

      18466
      United States, IL, Chicago
      Rush University Medical Center
      May 14, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Group

      Hospital: Rush University Medical Center

      Department: IM General RUI - Clinic

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $18.87 - $29.73 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Patient Care Navigator is responsible for assisting nurses and social workers to provide outreach efforts to a group of patients from a patient list. The Patient Navigator will share knowledge and education to empower patients and improve their ability to navigate services and systems. This role will utilize the established model of care management. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Center Customer Service Standards.

      Other information:
      Required Job Qualifications:
      •High School diploma or GED and 1 year in experience Electronic Medical Record
      •Knowledge of ambulatory setting
      •Basic knowledge of Microsoft Office
      •Written, verbal and exceptional interpersonal communication skills
      •Ability to multi-task
      •Ability to function independently, to organize, and be self-motivated
      Preferred Job Qualifications:
      •Associates degree (health related area of focus such as social work, psychology or medical terminology)
      •Bilingual

      Responsibilities:
      •Daily monitoring of a list of inpatient discharges, ER discharges, and referrals.
      •Provide outreach for all patients due for follow up and new patient appointments according to policy and procedures.
      •Prepare and deliver routine correspondence/medical records to referring agencies and primary care
      providers in accordance with policy.
      •Document all correspondence in electronic medical records as necessary.
      •Liaison to multiple departments, agencies and provider offices.
      •Participate in meetings as assigned.
      •Conduct outreach and complete assessments as necessary to identify individuals at risk for adverse health
      outcomes including timely Health Risk Assessments
      •Provide assistance with insurance as needed, including helping patient connect with resources for
      enrollment, conducting verification of insurance plans, assisting patients with redetermination, and
      others as needed.
      •Coordinate transportation for all patients as needed
      •Other duties as assigned

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Pre-Authorization Specialist 1

      16923
      United States, IL, Chicago
      Rush University Medical Center
      May 14, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Patient Access-Pre-Visit

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $18.87 - $29.73 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Prior Authorization Specialist I is responsible for obtaining and resolving referral, precertification, and/or prior authorization to support insurance specific plan requirements for all commercial, government and other payors across hospital (inpatient & outpatient), ED, ancillary and clinic/ambulatory environments. In addition, the Prior Authorization Specialist I may be responsible for pre-appointment registration and insurance review to maximize the submission of a clean claim. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •High school graduate or equivalent.
      •0-1 year of experience
      •Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
      •Excellent communication and outstanding customer service and listing skills.
      •Basic keyboarding skills
      •Ability to analyze and interpret data
      •Critical thinking, sound judgment and strong problem-solving skills essential
      •Team oriented, open minded, flexible, and willing to learn
      •Strong attention to detail and accuracy required
      •Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
      •Ability to follow oral and written instructions and established procedures
      •Ability to function independently and manage own time and work tasks
      •Ability to maintain accuracy and consistency
      •Ability to maintain confidentiality
      Preferred Job Qualifications:
      •Associates Degree in Accounting or Business Administration
      •Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
      •Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
      •Working knowledge of medical terminology and anatomy and physiology is preferable.
      Physical Demands:
      Competencies:
      Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      Reviews, collects and properly records demographic and insurance information required to properly address the customers' authorization requirements and identify any financial issues. Verifies patient’s eligibility from resources provided by third party payers and portals and other on lines services.
      2.Collects and analyzes demographic, insurance and other information from the patient, guarantor and all other sources to accurately obtain authorization for scheduled procedure.
      3.Assembles information concerning the patient’s clinical background and clinical information that is required for the payer to issue a referral or an authorization. Per referral guidelines, provide appropriate clinical information to the payer.
      4.Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis, CPT codes and clinical notes. Provide specific medical information to financial services to maximize reimbursement to the hospital and professional service providers.
      5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
      6.Consistently maintains authorization accuracy rates at and or above department standard in performance of registration and authorization duties.
      7. Customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
      8.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
      9.Appropriately informs the patients of hospital policies that govern the revenue cycle, the amount owed by the patients and explains hospital payment policy. Offers option of Financial Counselors to assist in acceptable resolution of estimated patient balance.
      10.Receives and properly responds to, or directs telephone and electronic inquiries from patients, payers, physicians and their staff, internal department and other persons and entities. Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
      11.Performs other duties as assigned for the operational effectiveness and success of the department.
      12.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
      13.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
      14.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Financial Counseling functions.
      15.Other duties as needed and assigned by the supervisor/manager.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Guest Relations Associate

      18350
      United States, IL, Chicago
      Rush University Medical Center
      May 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Guest Relations Info Desk

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 4

      Work Schedule: 8 Hr (between 5:00 AM to 8:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $16.48 - $25.96 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Guest Relations Associate is responsible for providing a welcoming and supportive service experience for patients, families, visitors, and staff. The position is responsible for greeting and responding to the needs of these customers by providing information, service, and support in a timely manner. Individuals in this position are expected to behave in a positive, professional, and enthusiastic manner, as they are often the first contact patients and visitors will have with RUMC.
      In all interactions, the Guest Relations Associate will be mindful of the institutional values of innovation, collaboration, accountability, respect and excellence, and will exemplify the Rush mission, vision, and values, acting in accordance with RUMC policies and procedures.

      •Required Job Qualifications:
      •High School diploma or equivalent required
      •18 Years of age or older
      •Preferred Job Qualifications:
      •One year of college
      •1-2 years previous job related experience
      •Physical Demands:
      •The ability to independently move between work stations on campus

      Responsibilities:

      •Initiate greetings and positive interaction with patients, visitors, and staff.
      •Provide a welcoming impression and convey clear, precise information and directions in both face-to-face and telephonic interactions.
      •Approach all encounters with customers in a courteous, respectful, attentive, and service-oriented manner, representing the professional image of RUMC and its mission, vision and values.
      •Respect all customers’ privacy, perspective, priorities, time, and abilities.
      •Exercise sound judgment and appropriate discretion in resolving guest relations service issues.
      •Seek out current organizational information that affects this job function and provide appropriate feedback to Guest Relations Manager on information needs.
      •Monitor and report on trends related to service needs for continuously improving service delivery.
      •Always comply with Guest Relations policies and procedures to ensure high quality service delivery.
      •Communicate patient arrivals to clinical personnel.
      •Communicate with Volunteer Services and Transport for the procurement of wheelchair assistance.
      •Assist with support for effective patient flow.
      •Ensure the work environment is clean, well-organized, safe, and presents a professional and welcoming image to customers.
      •Maintain a high standard of personal appearance and demeanor, which includes wearing proper attire and nametag when working.
      •Ensure all vendors are listed on the SharePoint site before issuing an access badge.
      •Ensure that appropriate patient information is entered into the EPIC system.
      •Collaborate with coworkers and manager on scheduling requirements and be present at assigned workstations as scheduled. Requirements may vary according to department needs.
      •Photograph, check in and issue visitor passes to guests according to the Rush Visitor Management policy.
      •Perform other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Oncology Infusion RN 2 - RUSH Cancer Center in Lisle - Part-Time

      18351
      United States, IL, Chicago
      Rush Oak Park
      May 13, 2025

      Location: 2455 Corporate W Dr, Lisle, Illinois 60532

      Business Unit: RUSH MD Anderson Cancer Center at Rush Lisle

      Department: Infusion Services

      Work Type: Part-Time - 20 Hours per week (0. 5 FTE)

      Shift: 7:00 AM to 5:30 PM

      Work Schedule: Two 10-Hour Shifts per week - Monday to Friday

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $34.24 - $61.25 per hour

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Oncology Infusion RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Oncology Infusion RN 2 is a competent nurse who has mastered technical skills and utilizes evidence-based interventions. The Oncology Infusion RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group. a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations: i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment. ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.

      • All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
      • Current State of Illinois Registered Nurse licensure.
      • Maintain current BLS certification. ACLS strongly recommended.
      • Chemotherapy and Biotherapy Certification OR commitments to obtain within 6 months of hire date.
      •Minimum one year of nursing experience required.
      • 1 year Oncology experience preferred.
      Emergency or critical care experience preferred.
      • Epic and Beacon experience
      • Excellent communication and interpersonal skills are required in order to lead and teach.
      •Analytical and possesses ability to interact effectively with others in difficult situations.
      • The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
      Preferred Job Qualifications:
      • Ambulatory oncology experience.
      • Ambulatory and infusion experience.
      •National certification preferred.

      Physical Demands:
      • Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
      • Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
      • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

      Responsibilities:
      Job Responsibilities:
      Evidence Based Interventions
      • Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
      • Utilizes system wide resources to support decision-making and action.
      • Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
      • Communicates current evidence-based information with peers.

      Relationships and Caring
      • Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
      •Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.

      Critical Thinking
      • Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
      • Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
      • Recognizes changes in patient status and consistently responds effectively.

      Technical Expertise
      •Demonstrates consistent safe and effective use of medical devices in the delivery of patient care
      • Demonstrates accountability for implementing policies related to safe and effective administration of medications.
      • Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
      • Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.

      Leadership
      • Demonstrates the ability to provide education to staff and students on the unit.
      • Demonstrates beginning leadership skills related to patient care.
      • Delegates effectively and consistently to optimize patient outcomes.
      •Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
      • Continue to contribute to a positive patient outcome by providing expert assistance with critical procedures for patients.
      • Administer medications, treatments and provide extensive patient/family education.
      • Provide guidance and support and direct workflow of clinical staff.

      Department Specific Job Responsibilities:
      •Coordinate and provide sensitive medical and primary nursing care for patients with hematological-oncological diagnoses.
      •Provide infusion support that may include chemotherapy, immunotherapy blood products and supportive medications.
      •Provides urgent symptom management support to the patient requiring escalation of care.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Archive Data Analyst

      17733
      United States, IL, Chicago
      Rush University Medical Center
      May 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Enterprise Bus Applications

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $31.47 - $52.87 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Archive Data Analyst is responsible for supporting the RUSH Enterprise Data Archival Program, ensuring that legacy system data is securely archived, accessible, and compliant with regulatory and RUSH retention policy. This role requires collaboration with Digital and Information Services teams, clinical, financial, and operational stakeholders to execute archive projects effectively. The analyst will be involved in all project activities including archive intake, technical execution, operational workflow review, and validation testing to maintain data integrity and usability within the organization’s data ecosystem. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures

      Other information:
      •Bachelor’s in Computer Science, Information Systems, or related discipline (2-3 years) years of experience working with clinical or business systems. Six to eight years of experience in a clinical application setting will be considered in lieu of bachelors
      •Excellent communication skills.
      •Ability to analyze and implement processes to enhance customer experience or IS operations.
      •Good foundation in basic computer skills; command of common office tools (e.g. Microsoft Office Suite, Visio, e-mail).
      •General knowledge of Business Systems and clinical systems
      •Healthcare experience is desired.
      •Experience successfully delivering technology projects.

      Responsibilities:
      •Work in direct collaboration with several cross-functional leaders to support objectives.
      •Serve as the primary liaison between D&IS and Business Clients including clinical, revenue cycle, HR and other departments as part of archive needs.
      •Facilitate stakeholder interviews to gather requirements for each archive project.
      •Define and document workflow processes for end users to determine requirements for data access and retrieval.
      •Train end users and internal D & IS teams on archive system utilization.
      •Develop and maintain standard operating procedures (SOPs) for archival processes.
      •Perform or assist with data extraction, transformation, and loading (ETL) from legacy applications into the archive solution.
      •Ensure data mapping accuracy and adherence to retention and compliance policies.
      •Work with Digital and Information Services data security teams to implement encryption and access control measures.
      •Assistance with API integrations and contextual linking of archived records within EHR (Epic) and other pillar systems (Workday, ERP, etc.).
      •Maintain system access and login credentials of end users.
      •Develop a testing plan(s) to ensure accuracy, completeness, and accessibility of archived data.
      •Conduct validation checks on extracted data against legacy system records.
      •Perform user acceptance testing (UAT) with clinical, financial, and operational stakeholders.
      •Coordinate with compliance and risk management teams to verify adherence to regulatory standards.
      •Troubleshoot and resolve data inconsistencies, missing records, and access issues

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Registered Nurse 2 | Gen Med (7N) | Nights

      18386
      United States, IL, Chicago
      Rush University Medical Center
      May 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: 7 North Atrium-Gen Medicine

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 3

      Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $34.98 - $58.77 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      This position is eligible for the $5,000 sign on bonus!

      Summary:
      The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Qualifications Knowledge:
      1.Current State of Illinois Registered Nurse licensure required.
      2.Maintain current BLS certification.
      3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
      a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
      i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
      ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
      Skills:
      1.Analytical ability is required.
      2.Communication skills are required in order to lead and teach.
      3.Ability to interact effectively with others in difficult situations.
      Abilities:
      1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
      2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
      3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
      4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

      Responsibilities:
      1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
      2.Utilizes system wide resources to support decision making and action.
      3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
      address.
      4.Communicates current evidence-based information with peers.
      5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
      patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
      6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
      7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
      8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
      9.Recognizes changes in patient status and consistently responds effectively.
      10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
      11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
      12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
      risk patient identification) to minimize risk.
      13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
      14.Demonstrates the ability to provide education to staff and students on the unit.
      15.Demonstrates beginning leadership skills related to patient care.
      16.Delegates effectively and consistently to optimize patient outcomes.
      17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
      18. Other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • RN Unit Based Per Diem | Gen Med (7N) | Days

      18388
      United States, IL, Chicago
      Rush University Medical Center
      May 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: 7 North Atrium-Gen Medicine

      Work Type: Restricted Part Time (Total FTE less than 0. 5)

      Shift: Shift 1

      Work Schedule: 12 Hr (7:00:00 AM - 7:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $45.15 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The RN Unit Based Per Diem is a nurse who has mastered technical skills. The RN UBPD identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN UBPD continues to consult other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • Current State of Illinois Registered Nurse Licensure.
      • BSN.
      • 1-2 years of critical care or ER experience.
      • CPR-BLS certification.
      • Communication skills are required in order to lead and teach.
      • Ability to interact effectively with others in difficult situations
      Preferred Job Qualifications:
      • MSN degree.
      Physical Demands:
      • Lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
      • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

      Responsibilities:
      1. Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
      2. Utilizes system wide resources to support decision making and action.
      3. Recognizes pattern/ groupings of problems in a specific patient population that require investigation and initiates actions to address.
      4. Communicates current evidence-based information with peers.
      5. Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
      6. Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
      7. Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
      8. Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
      9. Recognizes changes in patient status and consistently responds effectively.
      10. Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
      11. Demonstrates accountability for implementing policies related to safe and effective administration of medications.
      12. Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide risk patient identification) to minimize risk.
      13. Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
      14. Demonstrates the ability to effectively precept staff and students on the unit.
      15. Demonstrates beginning leadership skills related to patient care.
      16. Delegates effectively and consistently to optimize patient outcomes.
      17. Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Registered Nurse 2-Rush Day School-RDS

      18391
      United States, IL, Chicago
      Rush University Medical Center
      May 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Rush Day School-RDS

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

      “Are you an RN passionate about bringing your Psych expertise to Rush Therapeutic Day School? If so, you are the right candidate for our RN 2 position! Position highlights: Rush Day School is a therapeutic day school for children with emotional disturbances in kindergarten through 8th grade. Long-term milieu treatment is utilized to address social, emotional, and behavioral needs of children in a supportive, structured school environment. This is an opportunity to be part of an innovative, creative multidisciplinary team which consists of child psychiatric nurses, special education teachers, social workers, psychologist, occupational therapist, speech therapist, and mental health associates. As a classroom nurse, you will maintain a caseload of 8-9 students, develop treatment and behavior plans, actively participate in educational activities and teaching (including health classes), monitor medications, and practice/model social skills with the children. “

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $34.98 - $58.77 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Qualifications Knowledge:
      1.Current State of Illinois Registered Nurse licensure required.
      2.Maintain current BLS certification.
      3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
      a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
      i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
      ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
      Skills:
      1.Analytical ability is required.
      2.Communication skills are required in order to lead and teach.
      3.Ability to interact effectively with others in difficult situations.
      Abilities:
      1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
      2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
      3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
      4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

      Responsibilities:
      1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
      2.Utilizes system wide resources to support decision making and action.
      3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
      address.
      4.Communicates current evidence-based information with peers.
      5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
      patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
      6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
      7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
      8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
      9.Recognizes changes in patient status and consistently responds effectively.
      10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
      11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
      12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
      risk patient identification) to minimize risk.
      13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
      14.Demonstrates the ability to provide education to staff and students on the unit.
      15.Demonstrates beginning leadership skills related to patient care.
      16.Delegates effectively and consistently to optimize patient outcomes.
      17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
      18. Other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply

    New Graduate RN Resident-CSO

    17977
    United States, IL, Oak Park
    Rush Oak Park Hospital
    May 14, 2025

    Location: Oak Park, Illinois

    Business Unit: Rush Oak Park

    Hospital: Rush Oak Park Hospital

    Department: Nursing Administration

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 12 Hr (7:00:00 AM - 7:30:00 PM), Every other weekend

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $35.00 - $53.55 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The mission of Rush is to provide the best health care for the individuals and diverse communities we serve through the integration of outstanding patient care, education, research, and community partnerships.
    General Summary: The New Graduate RN Resident is an RN1 (beginner level) nurse who utilizes a scientific and theoretical knowledge base along with policy and procedures, standards of care and protocols to guide practice. The New Graduate RN Resident relies on the experience, judgment and support of others while developing knowledge in practice. The New Graduate RN Resident RN exemplifies the Rush Oak Park Hospital (ROPH) mission, vision and values and acts in accordance with ROPH policies and procedures
    The New Graduate RN Resident will attend the New Graduate Nurse Residency program that is a year-long program in cohort groups that is designed to ease the transition to practice. The program is guided by best current evidence and performance measures. The multifaceted learning and teaching approaches are utilized throughout the year long program. The New Graduate RN Resident will participate in the residency program while completing their unit/department orientation. The RN Resident will attend a four-hour learning session each month that are paid sessions and attendance is required.
    The New Graduate RN Resident for CSO/Nursing Administration will float within all inpatient areas and some outpatient areas; Orientation is 10-14 Weeks long.
    The New Graduate RN Resident for ICU will be home based in the ICU and be floated to Telemetry when needed; Orientation is 10-12 Weeks long.
    The New Graduate RN Resident for ER will be home based in the Emergency Department; Orientation is 10-14 weeks long.
    The New Graduate RN Resident for Surgical Services will float within the Perioperative Service Areas; Orientation is 9-12 months long.

    Other information:
    Required Job Qualifications
    •Entry Level - no previous RN experience required
    •Current state of Illinois Registered Nursing License
    •Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) (with acceptance into an accredited school of nursing prior to hire).
    •RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
    •Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
    •Current CPR Certification
    •ACLS within 1 year of hire for ICU, Telemetry, 6west, Endoscopy, PACU, IR, and ED
    •PALS within 1 year of hire for PACU and ED
    •Analytical ability
    Physical Demands:
    • Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
    • Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
    • The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
    • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
    Disclaimer:
    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    Principal Duties and Responsibilities:
    1. Evidence Based Practice
    1.1 Seeks out resources to assist in the management of new patient situations.
    1.2 Uses evidenced based guidelines (policies and procedures, nursing standards of care, protocols and pathways) consistently.
    1.3 Supports a hospital wide innovation to achieve positive outcomes.
    2. Relationships and Caring
    2.1 Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
    2.2 Treats patients and families with respect and a sensitivity for diverse viewpoints and cultures.
    2.3 Maintains positive, professional relationships with all members of the healthcare team.
    2.4 Works effectively with other professional nurses through mutual support and respect.
    2.5 Demonstrates beginning collaboration skills to meet the needs of patients and families.
    3. Critical Thinking
    3.1 Utilizes beginning assessment skills to evaluate the physical and psychosocial needs of patient/family.
    3.2 Uses scientific and theoretical knowledge to develop and implement the plan of care for assigned patients with support from experienced staff.
    3.3 Recognizes a change in patient status and seeks appropriate resources to address concerns.
    4. Technical Expertise
    4.1 Uses medical devices safely and effectively in the delivery of patient care and seeks guidance when needed.
    4.2 Demonstrates accountability for implementing policies related to safe and effective administration of medications.
    4.3 Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk and seeks guidance when needed.
    4.4 Applies the teaching-learning process effectively to meet the learning needs of patients and families
    5. Leadership
    5.1 Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.
    5.2 Supports unit goals and change initiatives.
    Page 2 of 2
    5.3 Demonstrates beginning delegation skills to meet the needs of patients.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Clinic Coordinator - Neurology

    18534
    United States, IL, Chicago
    Rush University Medical Center
    May 14, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Neurol Science PBC MS Ctr

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $17.63 - $27.77 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

    Other information:
    Required Job Qualifications:
    • High school diploma.
    • Basic computer knowledge.
    • Attention to detail and accuracy.
    • Excellent customer service and interpersonal skills.
    • Sensitivity to patient health information and protection of confidentiality.
    • Ability to utilize EPIC efficiently.
    • Ability to sit for several hours each day and remain professional and calm under stressful situations.
    • Ability to adapt to change and be flexible.
    • Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
    • Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
    Preferred Job Qualifications:
    • Medical office experience.

    Responsibilities:
    1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
    2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
    3.Maintains and retrieves medical records per HIM and office protocol.
    4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
    5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
    6.Appropriately transfers patients to pre-registration for insurance verification.
    7.Prepares and disseminates patient letters and other correspondence from EPIC.
    8.Problem solves issues by seeking out the appropriate resources.
    9.Works collaboratively as part of the medical practice team.
    10.Performs other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply
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    Web Content Strategist

    17563
    United States, IL, Chicago
    Rush University Medical Center
    May 14, 2025

    Location:Chicago, Illinois

    Business Unit:Rush Medical Center

    Hospital:Rush University Medical Center

    Department:RUSH Digital and Web Strategy

    Work Type:Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule:8 Hr (8:00:00 AM - 5:00:00 PM)

    Work Arrangements:First month:2-3 days in office, 2-3 days remote.Ongoing:1-2 days in office, 3-4 days remote.

    Rush offers exceptional rewards and benefits learn more at ourRush benefits page

    Pay Range:$61,068 - $99,403 per year
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The web content strategist on the Digital and Web Strategy team in Rush’s Department of Marketing Communications plays a hands-on role in shaping Rush’s web presence. The individual in this role is responsible for planning, researching, writing, editing, and publishing web content that builds trust and confidence, drives engagement and appointments, enhances user experience, improves search engine visibility, and supports Rush’s strategic priorities and marketing goals.
    The web content strategist works primarily on content for our health care website, rush.edu, with a focus on:

    • Search engine optimization (SEO) content: Optimizing clinical service line, condition, and treatment pages to increase organic search visibility.
    • Clinical service line content: Developing content for high-priority clinical service line pages that informs and engages prospective and existing patients about Rush’s expertise, strengths, and differentiators.
    • Strategic priority content: Creating and refining content for core and supporting web sections, Rush digital health initiatives, and other emerging priorities.

    This role works collaboratively with other members of Rush Marketing Communications, including teams in Marketing Strategy, Strategic Internal Communications, Strategic External Communications, and Brand Strategy & Creative Media, as well as colleagues from other departments across Rush and vendor partners. This individual exemplifies the Rush mission, vision, and ICARE values and acts in accordance with all policies and procedures.

    Responsibilities:

    Content strategy (20%)

    • Contribute to the Digital and Web Strategy team’s annual work planning for high-priority clinical and non-clinical areas
    • Develop and prioritize web content projects that align with Rush’s strategic priorities and drive measurable improvements in patient engagement and appointment scheduling
    • Apply insights from target audience research, keyword research, stakeholder input, and competitive analysis to inform content strategy
    • Create and maintain project plans, including tasks, timelines, and key performance indicators

    Content production (60%)

    • Interview subject matter experts and conduct research to gather information and insights
    • Write creative and compelling web content that drives outcomes, including both crafting new content and refreshing existing content
    • Collect and integrate feedback from subject matter experts, stakeholders, and colleagues
    • Edit content to ensure alignment with Rush editorial standards, voice, tone, and brand
    • Publish and maintain web content using the Drupal content management system

    Content operations and measurement (20%)

    • Contribute to improving content governance, production workflows, and lifecycle management
    • Complete routine content audits for accuracy, freshness, and readability
    • Contribute to A/B testing initiatives to assess and refine content performance
    • Analyze and report on key performance indicators to colleagues and stakeholders, using data and insights to inform adjustments to content strategies
    • Stay up to date on digital trends and innovations — within both health care and other consumer-centric industries — and apply them to web content strategy at Rush

    Requirements:

    • Bachelor's degree in communications, journalism, marketing, English, or a related field.
    • At least 3 years of professional writing experience, preferably in marketing communications. Experience at an academic medical center, health care organization, or college/university is a plus.

    Competencies:

    • Exceptional writing, editing, proofreading, and communication skills
    • Experience across digital and web strategy, website management, digital analytics, search engine optimization, user experience, and project management
    • Hands-on experience with content management systems (preferably Drupal)
    • Excellent interpersonal skills and emotional intelligence
    • Ability to interact confidently and comfortably with colleagues at all levels of Rush
    • Commitment to a customer service mindset and a bias for action
    • Skills in data analysis, prioritization, problem-solving, and critical thinking
    • Ability to work independently and as part of multifunctional teams
    • Ability to convey complex ideas with elegance and ease
    • Proficiency in planning and delivering projects with minimal direction while seeking guidance when appropriate

    Physical demands:

    • Ability to move throughout the Rush campus
    • Ability to lift or carry objects 35-40 pounds

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Cash Accountant

    18427
    United States, IL, Chicago
    Rush University Medical Center
    May 14, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Finance-General Accounting

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:30:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $61,068 - $99,403 per year 
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Under direction of the Assistant Controller, this position prepares journal entries, account analysis reports and other projects as needed. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures

    Required Job Qualifications:
    -Bachelor’s degree in accounting, finance, or related field.
    -2-3 years working experience in accounting and/or finance.
    -Proficient in MS Word and Excel.
    Preferred:
    Accounting experience in Healthcare or hospital environment
    Skills:
    -Strong problem solving and financial analytical skills
    -Self-motivated individual
    -Excellent customer service and interpersonal skills

    Responsibilities:
    -Ensure all payments are posted to proper account accurately
    -Monitor and reconcile cash transactions, including deposits, bank transfers, and electronic payments daily.
    -Investigate and resolve cash discrepancies.
    -Prepare cash related journal entries monthly.
    -Reconcile of month-end closing activities by preparing cash-related schedules and reports.
    -Answer inquiries from departments
    -Track Prepaid Expenses
    -All other duties as assigned

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Patient Care Navigator - Internal Medicine

    18466
    United States, IL, Chicago
    Rush University Medical Center
    May 14, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Group

    Hospital: Rush University Medical Center

    Department: IM General RUI - Clinic

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $18.87 - $29.73 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Patient Care Navigator is responsible for assisting nurses and social workers to provide outreach efforts to a group of patients from a patient list. The Patient Navigator will share knowledge and education to empower patients and improve their ability to navigate services and systems. This role will utilize the established model of care management. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Center Customer Service Standards.

    Other information:
    Required Job Qualifications:
    •High School diploma or GED and 1 year in experience Electronic Medical Record
    •Knowledge of ambulatory setting
    •Basic knowledge of Microsoft Office
    •Written, verbal and exceptional interpersonal communication skills
    •Ability to multi-task
    •Ability to function independently, to organize, and be self-motivated
    Preferred Job Qualifications:
    •Associates degree (health related area of focus such as social work, psychology or medical terminology)
    •Bilingual

    Responsibilities:
    •Daily monitoring of a list of inpatient discharges, ER discharges, and referrals.
    •Provide outreach for all patients due for follow up and new patient appointments according to policy and procedures.
    •Prepare and deliver routine correspondence/medical records to referring agencies and primary care
    providers in accordance with policy.
    •Document all correspondence in electronic medical records as necessary.
    •Liaison to multiple departments, agencies and provider offices.
    •Participate in meetings as assigned.
    •Conduct outreach and complete assessments as necessary to identify individuals at risk for adverse health
    outcomes including timely Health Risk Assessments
    •Provide assistance with insurance as needed, including helping patient connect with resources for
    enrollment, conducting verification of insurance plans, assisting patients with redetermination, and
    others as needed.
    •Coordinate transportation for all patients as needed
    •Other duties as assigned

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Pre-Authorization Specialist 1

    16923
    United States, IL, Chicago
    Rush University Medical Center
    May 14, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Patient Access-Pre-Visit

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $18.87 - $29.73 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Prior Authorization Specialist I is responsible for obtaining and resolving referral, precertification, and/or prior authorization to support insurance specific plan requirements for all commercial, government and other payors across hospital (inpatient & outpatient), ED, ancillary and clinic/ambulatory environments. In addition, the Prior Authorization Specialist I may be responsible for pre-appointment registration and insurance review to maximize the submission of a clean claim. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •High school graduate or equivalent.
    •0-1 year of experience
    •Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
    •Excellent communication and outstanding customer service and listing skills.
    •Basic keyboarding skills
    •Ability to analyze and interpret data
    •Critical thinking, sound judgment and strong problem-solving skills essential
    •Team oriented, open minded, flexible, and willing to learn
    •Strong attention to detail and accuracy required
    •Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
    •Ability to follow oral and written instructions and established procedures
    •Ability to function independently and manage own time and work tasks
    •Ability to maintain accuracy and consistency
    •Ability to maintain confidentiality
    Preferred Job Qualifications:
    •Associates Degree in Accounting or Business Administration
    •Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
    •Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
    •Working knowledge of medical terminology and anatomy and physiology is preferable.
    Physical Demands:
    Competencies:
    Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    Reviews, collects and properly records demographic and insurance information required to properly address the customers' authorization requirements and identify any financial issues. Verifies patient’s eligibility from resources provided by third party payers and portals and other on lines services.
    2.Collects and analyzes demographic, insurance and other information from the patient, guarantor and all other sources to accurately obtain authorization for scheduled procedure.
    3.Assembles information concerning the patient’s clinical background and clinical information that is required for the payer to issue a referral or an authorization. Per referral guidelines, provide appropriate clinical information to the payer.
    4.Contact review organizations and insurance companies to ensure prior approval requirements are met. Present necessary medical information such as history, diagnosis, CPT codes and clinical notes. Provide specific medical information to financial services to maximize reimbursement to the hospital and professional service providers.
    5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
    6.Consistently maintains authorization accuracy rates at and or above department standard in performance of registration and authorization duties.
    7. Customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
    8.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
    9.Appropriately informs the patients of hospital policies that govern the revenue cycle, the amount owed by the patients and explains hospital payment policy. Offers option of Financial Counselors to assist in acceptable resolution of estimated patient balance.
    10.Receives and properly responds to, or directs telephone and electronic inquiries from patients, payers, physicians and their staff, internal department and other persons and entities. Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
    11.Performs other duties as assigned for the operational effectiveness and success of the department.
    12.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
    13.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
    14.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Financial Counseling functions.
    15.Other duties as needed and assigned by the supervisor/manager.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Guest Relations Associate

    18350
    United States, IL, Chicago
    Rush University Medical Center
    May 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Guest Relations Info Desk

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 4

    Work Schedule: 8 Hr (between 5:00 AM to 8:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $16.48 - $25.96 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Guest Relations Associate is responsible for providing a welcoming and supportive service experience for patients, families, visitors, and staff. The position is responsible for greeting and responding to the needs of these customers by providing information, service, and support in a timely manner. Individuals in this position are expected to behave in a positive, professional, and enthusiastic manner, as they are often the first contact patients and visitors will have with RUMC.
    In all interactions, the Guest Relations Associate will be mindful of the institutional values of innovation, collaboration, accountability, respect and excellence, and will exemplify the Rush mission, vision, and values, acting in accordance with RUMC policies and procedures.

    •Required Job Qualifications:
    •High School diploma or equivalent required
    •18 Years of age or older
    •Preferred Job Qualifications:
    •One year of college
    •1-2 years previous job related experience
    •Physical Demands:
    •The ability to independently move between work stations on campus

    Responsibilities:

    •Initiate greetings and positive interaction with patients, visitors, and staff.
    •Provide a welcoming impression and convey clear, precise information and directions in both face-to-face and telephonic interactions.
    •Approach all encounters with customers in a courteous, respectful, attentive, and service-oriented manner, representing the professional image of RUMC and its mission, vision and values.
    •Respect all customers’ privacy, perspective, priorities, time, and abilities.
    •Exercise sound judgment and appropriate discretion in resolving guest relations service issues.
    •Seek out current organizational information that affects this job function and provide appropriate feedback to Guest Relations Manager on information needs.
    •Monitor and report on trends related to service needs for continuously improving service delivery.
    •Always comply with Guest Relations policies and procedures to ensure high quality service delivery.
    •Communicate patient arrivals to clinical personnel.
    •Communicate with Volunteer Services and Transport for the procurement of wheelchair assistance.
    •Assist with support for effective patient flow.
    •Ensure the work environment is clean, well-organized, safe, and presents a professional and welcoming image to customers.
    •Maintain a high standard of personal appearance and demeanor, which includes wearing proper attire and nametag when working.
    •Ensure all vendors are listed on the SharePoint site before issuing an access badge.
    •Ensure that appropriate patient information is entered into the EPIC system.
    •Collaborate with coworkers and manager on scheduling requirements and be present at assigned workstations as scheduled. Requirements may vary according to department needs.
    •Photograph, check in and issue visitor passes to guests according to the Rush Visitor Management policy.
    •Perform other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Oncology Infusion RN 2 - RUSH Cancer Center in Lisle - Part-Time

    18351
    United States, IL, Chicago
    Rush Oak Park
    May 13, 2025

    Location: 2455 Corporate W Dr, Lisle, Illinois 60532

    Business Unit: RUSH MD Anderson Cancer Center at Rush Lisle

    Department: Infusion Services

    Work Type: Part-Time - 20 Hours per week (0. 5 FTE)

    Shift: 7:00 AM to 5:30 PM

    Work Schedule: Two 10-Hour Shifts per week - Monday to Friday

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $34.24 - $61.25 per hour

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Oncology Infusion RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Oncology Infusion RN 2 is a competent nurse who has mastered technical skills and utilizes evidence-based interventions. The Oncology Infusion RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group. a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations: i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment. ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.

    • All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
    • Current State of Illinois Registered Nurse licensure.
    • Maintain current BLS certification. ACLS strongly recommended.
    • Chemotherapy and Biotherapy Certification OR commitments to obtain within 6 months of hire date.
    •Minimum one year of nursing experience required.
    • 1 year Oncology experience preferred.
    Emergency or critical care experience preferred.
    • Epic and Beacon experience
    • Excellent communication and interpersonal skills are required in order to lead and teach.
    •Analytical and possesses ability to interact effectively with others in difficult situations.
    • The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
    Preferred Job Qualifications:
    • Ambulatory oncology experience.
    • Ambulatory and infusion experience.
    •National certification preferred.

    Physical Demands:
    • Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
    • Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
    • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

    Responsibilities:
    Job Responsibilities:
    Evidence Based Interventions
    • Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
    • Utilizes system wide resources to support decision-making and action.
    • Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
    • Communicates current evidence-based information with peers.

    Relationships and Caring
    • Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
    •Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.

    Critical Thinking
    • Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
    • Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
    • Recognizes changes in patient status and consistently responds effectively.

    Technical Expertise
    •Demonstrates consistent safe and effective use of medical devices in the delivery of patient care
    • Demonstrates accountability for implementing policies related to safe and effective administration of medications.
    • Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
    • Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.

    Leadership
    • Demonstrates the ability to provide education to staff and students on the unit.
    • Demonstrates beginning leadership skills related to patient care.
    • Delegates effectively and consistently to optimize patient outcomes.
    •Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
    • Continue to contribute to a positive patient outcome by providing expert assistance with critical procedures for patients.
    • Administer medications, treatments and provide extensive patient/family education.
    • Provide guidance and support and direct workflow of clinical staff.

    Department Specific Job Responsibilities:
    •Coordinate and provide sensitive medical and primary nursing care for patients with hematological-oncological diagnoses.
    •Provide infusion support that may include chemotherapy, immunotherapy blood products and supportive medications.
    •Provides urgent symptom management support to the patient requiring escalation of care.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Archive Data Analyst

    17733
    United States, IL, Chicago
    Rush University Medical Center
    May 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Enterprise Bus Applications

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $31.47 - $52.87 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Archive Data Analyst is responsible for supporting the RUSH Enterprise Data Archival Program, ensuring that legacy system data is securely archived, accessible, and compliant with regulatory and RUSH retention policy. This role requires collaboration with Digital and Information Services teams, clinical, financial, and operational stakeholders to execute archive projects effectively. The analyst will be involved in all project activities including archive intake, technical execution, operational workflow review, and validation testing to maintain data integrity and usability within the organization’s data ecosystem. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures

    Other information:
    •Bachelor’s in Computer Science, Information Systems, or related discipline (2-3 years) years of experience working with clinical or business systems. Six to eight years of experience in a clinical application setting will be considered in lieu of bachelors
    •Excellent communication skills.
    •Ability to analyze and implement processes to enhance customer experience or IS operations.
    •Good foundation in basic computer skills; command of common office tools (e.g. Microsoft Office Suite, Visio, e-mail).
    •General knowledge of Business Systems and clinical systems
    •Healthcare experience is desired.
    •Experience successfully delivering technology projects.

    Responsibilities:
    •Work in direct collaboration with several cross-functional leaders to support objectives.
    •Serve as the primary liaison between D&IS and Business Clients including clinical, revenue cycle, HR and other departments as part of archive needs.
    •Facilitate stakeholder interviews to gather requirements for each archive project.
    •Define and document workflow processes for end users to determine requirements for data access and retrieval.
    •Train end users and internal D & IS teams on archive system utilization.
    •Develop and maintain standard operating procedures (SOPs) for archival processes.
    •Perform or assist with data extraction, transformation, and loading (ETL) from legacy applications into the archive solution.
    •Ensure data mapping accuracy and adherence to retention and compliance policies.
    •Work with Digital and Information Services data security teams to implement encryption and access control measures.
    •Assistance with API integrations and contextual linking of archived records within EHR (Epic) and other pillar systems (Workday, ERP, etc.).
    •Maintain system access and login credentials of end users.
    •Develop a testing plan(s) to ensure accuracy, completeness, and accessibility of archived data.
    •Conduct validation checks on extracted data against legacy system records.
    •Perform user acceptance testing (UAT) with clinical, financial, and operational stakeholders.
    •Coordinate with compliance and risk management teams to verify adherence to regulatory standards.
    •Troubleshoot and resolve data inconsistencies, missing records, and access issues

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Registered Nurse 2 | Gen Med (7N) | Nights

    18386
    United States, IL, Chicago
    Rush University Medical Center
    May 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: 7 North Atrium-Gen Medicine

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 3

    Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $34.98 - $58.77 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    This position is eligible for the $5,000 sign on bonus!

    Summary:
    The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Qualifications Knowledge:
    1.Current State of Illinois Registered Nurse licensure required.
    2.Maintain current BLS certification.
    3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
    a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
    i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
    ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
    Skills:
    1.Analytical ability is required.
    2.Communication skills are required in order to lead and teach.
    3.Ability to interact effectively with others in difficult situations.
    Abilities:
    1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
    2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
    3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
    4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

    Responsibilities:
    1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
    2.Utilizes system wide resources to support decision making and action.
    3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
    address.
    4.Communicates current evidence-based information with peers.
    5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
    patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
    6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
    7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
    8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
    9.Recognizes changes in patient status and consistently responds effectively.
    10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
    11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
    12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
    risk patient identification) to minimize risk.
    13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
    14.Demonstrates the ability to provide education to staff and students on the unit.
    15.Demonstrates beginning leadership skills related to patient care.
    16.Delegates effectively and consistently to optimize patient outcomes.
    17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
    18. Other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    RN Unit Based Per Diem | Gen Med (7N) | Days

    18388
    United States, IL, Chicago
    Rush University Medical Center
    May 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: 7 North Atrium-Gen Medicine

    Work Type: Restricted Part Time (Total FTE less than 0. 5)

    Shift: Shift 1

    Work Schedule: 12 Hr (7:00:00 AM - 7:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $45.15 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The RN Unit Based Per Diem is a nurse who has mastered technical skills. The RN UBPD identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN UBPD continues to consult other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • Current State of Illinois Registered Nurse Licensure.
    • BSN.
    • 1-2 years of critical care or ER experience.
    • CPR-BLS certification.
    • Communication skills are required in order to lead and teach.
    • Ability to interact effectively with others in difficult situations
    Preferred Job Qualifications:
    • MSN degree.
    Physical Demands:
    • Lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
    • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

    Responsibilities:
    1. Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
    2. Utilizes system wide resources to support decision making and action.
    3. Recognizes pattern/ groupings of problems in a specific patient population that require investigation and initiates actions to address.
    4. Communicates current evidence-based information with peers.
    5. Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
    6. Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
    7. Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
    8. Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
    9. Recognizes changes in patient status and consistently responds effectively.
    10. Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
    11. Demonstrates accountability for implementing policies related to safe and effective administration of medications.
    12. Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide risk patient identification) to minimize risk.
    13. Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
    14. Demonstrates the ability to effectively precept staff and students on the unit.
    15. Demonstrates beginning leadership skills related to patient care.
    16. Delegates effectively and consistently to optimize patient outcomes.
    17. Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Registered Nurse 2-Rush Day School-RDS

    18391
    United States, IL, Chicago
    Rush University Medical Center
    May 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Rush Day School-RDS

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

    “Are you an RN passionate about bringing your Psych expertise to Rush Therapeutic Day School? If so, you are the right candidate for our RN 2 position! Position highlights: Rush Day School is a therapeutic day school for children with emotional disturbances in kindergarten through 8th grade. Long-term milieu treatment is utilized to address social, emotional, and behavioral needs of children in a supportive, structured school environment. This is an opportunity to be part of an innovative, creative multidisciplinary team which consists of child psychiatric nurses, special education teachers, social workers, psychologist, occupational therapist, speech therapist, and mental health associates. As a classroom nurse, you will maintain a caseload of 8-9 students, develop treatment and behavior plans, actively participate in educational activities and teaching (including health classes), monitor medications, and practice/model social skills with the children. “

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $34.98 - $58.77 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Qualifications Knowledge:
    1.Current State of Illinois Registered Nurse licensure required.
    2.Maintain current BLS certification.
    3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
    a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
    i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
    ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
    Skills:
    1.Analytical ability is required.
    2.Communication skills are required in order to lead and teach.
    3.Ability to interact effectively with others in difficult situations.
    Abilities:
    1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
    2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
    3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
    4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

    Responsibilities:
    1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
    2.Utilizes system wide resources to support decision making and action.
    3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
    address.
    4.Communicates current evidence-based information with peers.
    5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
    patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
    6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
    7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
    8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
    9.Recognizes changes in patient status and consistently responds effectively.
    10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
    11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
    12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
    risk patient identification) to minimize risk.
    13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
    14.Demonstrates the ability to provide education to staff and students on the unit.
    15.Demonstrates beginning leadership skills related to patient care.
    16.Delegates effectively and consistently to optimize patient outcomes.
    17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
    18. Other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply
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