Location: 1520 W Harrison St, 1st Floor; Chicago, Illinois 60607
Business Unit: RUSH MD Anderson Cancer Center Lab
Work Type: Full-Time - 40 Hours per week (1. 0 FTE)
Work Schedule: Four 10-Hour Shifts per week - Monday to Friday
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $45.72 - $81.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Clinical Manager, RN, under the leadership of both the Director of Operations and Medical Director, will be responsible for the ongoing clinical and operational functionality of the practice (operations, workflows, quality and patient experience). Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Bachelor's Degree in Nursing required.
•Current State of Illinois RN licensure required. Current State of IN licensure required for those working in Indiana.
•National nursing certification required within one year of hire.
•Five years healthcare, hospital or patient care delivery experience.
•Displays commitment to delivering superior patient experience.
•Strong communicator with ability to influence provider and staff.
•Ability to identify, troubleshoot and resolve problems in a complex environment.
Preferred Job Qualifications:
•Master's Degree
•Experience in healthcare operations or ambulatory setting.
Responsibilities:
Job Responsibilities:
1.Provides input towards strategic and long term operational planning.
2.Escalates issues that impact strategy to Director.
3.Supports providers in the delivery of exceptional care.
4.Works with the leadership team to monitor and address patient experience feedback.
5.Review, research and resolve practice specific patient complaints and concerns.
6.Understands and supports providers' productivity challenges and implements practices and workflow changes to alleviate them.
7.Operationalizes institution and department change initiatives and implements approved changes at Practice level.
8.Responsible for converting organizational goals into practice specific goals and drives the goal implementation, including policy revisions and Practice specific quality improvement initiatives.
9.Monitors practice level key performance indicators, scorecards, patient feedback, quality results, patient safety goals, environment of care and financial reports to ensure the Practice remains on course to meet or exceed operational goals.
10.Interprets data and understands how to respond to maximize Practice performance.
11.Identify trends, and underlying issues and institutes resolutions.
12.Motivates staff to perform at their highest level and effectively holds staff accountable for delivery of high quality services including patient care, access and satisfaction.
13.Hires strong talent with appropriate competencies and skill mix.
14.Ensures appropriate staffing in all areas including providing staff training, competency development, orientation and recognition.
15.Direct reports include clinical, lead/charge staff and other non-physician staff.
16.Monitors staff and physician satisfaction and makes recommendations to improve work culture as necessary.
17.Maintain regular, two-way communication with staff to support their achievement of strong performance in support of the practice goals, supports their personal developmental goals and concerns and builds an understanding of Rush and the practice.
18.Responsible for achievement of all compliance, regulatory, joint commission, ECOG/UNOS/OSHA adherence and other regulatory body requirements.
19.Must understand and effectively use EPIC, all systems and software databases to achieve goals.
20.Maintains effective, collaborative working relationships with other RUMG departments and related practices for best practices, workflow, policy and process feedback.
21.Representative on RUMG committees or cross-departmental team to design and implement common standards.
22.Manage availability of resources/supplies.
23.Monitors patterns in purchasing supplies and ensures timely processing of payments and invoices.
24.Serves as a role model whose attitudes and actions support Practice leadership and goals.
25.Acts as a role model and champion for ICARE and employee engagement as well as the patient centered/patient first care model.
26.Keeps up with current development and trends in the area of expertise.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Hematology-Oncology PBC RUMC
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Knowledge, Skills, and Abilities:
Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
19.Utilizes customer service skills to exceed the patient’s needs.
20.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Breast Imaging Technical
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Come join our team and receive a $10,000 sign-on bonus.
Pay Range: $38.02 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Produces high quality breast images for interpretation in an efficient and cost-effective manner. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Formal training in an accredited Radiologic Technology Program.
•Valid Illinois Emergency Management Agency (IEMA) license.
•Registry or Registry-eligible with the American Registry of Radiologic Technologists.
•Proficient in modality physics and operation of equipment.
•Knowledge of human anatomy, pathology and physiology.
•Demonstrates good interpersonal and communication skills and ability to work in a team-oriented environment.
Maintains Illinois State License for Radiography.
•(LEVEL 2 JC: 2208) Maintains ARRT Mammography certification. Meets Level 1 requirements AND is proficient in Diagnostic Examinations AND Breast Needle Localizations.
•(LEVEL 3 JC: 3179) Meets Level 2 requirements AND is proficient in interventional breast biopsy procedures.
•(LEVEL 4 JC: 3108) Meets Level 3 requirements AND is proficient in ABUS/MBI/Hand-held Breast Ultrasound OR Board Clinical Instructor OR Defined and measurable Leadership Responsibilities.
Physical Demands:
•Requires full body range of motion including handling and lifting patients when necessary.
•Requires manual and finger dexterity and eye-hand coordination.
Responsibilities:
1. Assists in room preparedness, i.e. cleaning rooms and supply placement, to include ultrasound rooms.
2. Assists Radiologist in the performance of interventional breast procedures.
3. Assists the technical aides and/or radiologists by informing patients and referring physicians of patient appointment delays.
4. Follows departmental protocols and procedures in the performance of exams and produces images that meet quality standards.
5. Follows work and patient schedules.
6. Has a working knowledge of the Radiology Information Systems, EPIC and PACS (Candelis).
7. Maintains a screening technical repeat average of 1% or lower.
8. Maintains licensure/registry status as determined by state or regulatory bodies.
9. Maintains logs and documentation as per departmental protocol.
10. Maintains patient privacy and confidentiality.
11. Maintains the physical work environment in a manner that meets departmental and regulatory requirements. Participates in the training and development of students assigned to the area through clinical affiliations. Produces work in an efficient manner that meets departmental productivity standards.
12. Provides detailed patient history and/or other pertinent information necessary for proper interpretation of image.
13. Provides quality patient care as defined by departmental and age specific standards of care.
14. Reports supply shortages or equipment failures to operations manager and/or team leader.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit:
Hospital: Rush University Medical Center
Department: OBGYN ADMIN AU
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $25.20 - $39.69 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Administrative Assistant 3 works independently on multiple tasks simultaneously maintaining the highest level of confidentiality. The Administrative Assistant 3 must be able to focus and perform well under pressure with the ability to effectively prioritize and meet deadlines. Provides administrative duties including composition of letters and reports as well as planning, developing and completing assignments with minimal direction. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Diploma.
• Five years’ administrative experience in a healthcare setting.
• Strong project and time management skills.
• Proactive and resourceful.
• Customer-focused.
• Excellent written and verbal communication skills.
• Advanced software skills in Microsoft Office, including Excel, Access, and PowerPoint, scheduling/calendar software.
• Ability to coordinate and prioritize multiple tasks, projects and schedules.
• Ability to work independently.
• Ability to interact effectively and efficiently with all levels.
Preferred Job Qualifications:
• Bachelor’s degree.
Responsibilities:
1.Administrative Assistant work that includes typing of correspondence, work with PowerPoint presentations and computer problem solving,
2.Prepare and schedule meetings.
3.Manages and administers the daily operations, organizes work, sets priorities, meets critical deadlines and follows-up assignments with minimum direction.
4.Exercises discretion and independent judgment in daily activities and executive administrative details of a confidential nature.
5.Completes special assignments requiring collecting, organizing and analyzing data basis of significant decisions.
6.Manages multiple calendars requiring extensive attention to detail and the ability to make decisions regarding appointment priorities; organizes and schedules meetings; arranges and prepares agendas and provides background information for various complex internal and external meetings and projects as requested or necessary.
7.Prepares confidential correspondence. Prepares reports and other documents.
8.Reconciles accounts payable requests.
9.Answers administrative phone calls; receives and screens patients and visitor’s telephone calls, e-mails and faxes, providing information and resolving complaints using good judgment and the interpretation of policies and procedures.
10.Arranges travel (registration, airline, accommodations) and prepares itineraries for leadership to attend meetings; prepares and tracks reimbursement submissions.
11.Coordinates conference room reservations.
12.Serves as primary contact for monitoring, ordering, stocking office supplies and managing office equipment maintenance and repair issues as well as environmental service problems.
13.Performs other work-related duties or projects as assigned, such as facility and relocation projects.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Vascular Access Nursing
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 12 Hr (7:00:00 AM - 7:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $37.41 - $64.82 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Vascular Access Nurse expertly provides and coordinates IV therapy and care for a group of patients that includes assessment, planning, intervention and evaluation. The Vascular Access Nurse serves as a role model for other clinical nursing staff and collaborates with the Interventional Radiology Team. The Vascular Access Nurse exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. The Vascular Access Nurse is accountable to demonstrate and continue to develop proficiency (both knowledge and skill) specific to all types of vascular access. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure
• Baccalaureate degree in nursing.
• Minimum two years previous PICC experience.
• Knowledge of current IV therapies and access devices.
Skills:
• Analytical and critical thinking ability.
• Excellent IV, PICC, Central Line, Midline insertion skills.
• Demonstrate proficiency in the insertion of PIV with the use of ultrasound guidance.
• Communication skill is required in order to lead, teach, and motivate others.
• Interact effectively with others in difficult situations.
• Current BLS certification. BLS certification must remain current throughout employment.
• Vascular Access Board Certified, VA-BC required and/or Certified Registered Nurse Infusionist, CRNI.
• Peripherally Inserted Central Catheter, PICC certificate.
Preferred Job Qualifications:
• Master's in Nursing.
Physical Demands:
• Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimen, images or reports is required.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
Job Responsibilities:
Assesses patient status
•Assesses patient IV status upon referral and throughout hospitalization.
•Assesses patient/family's complex learning needs related to IV access and therapy.
•Identifies and considers the multisystem effects of disease processes on patient and offers appropriate IV access.
•Assesses age specific needs using knowledge of growth and development.
Plans the delivery of IV access for patients in coordination with the healthcare team.
•Develops and revises individualized plans of care related to IV access & device types that address complex and age specific, physical, psychosocial, and learning needs of each patient/family.
•Establishes priorities for caseload and guides others.
•Coordinates complex cases with the necessary range of interdisciplinary resources.
•Involves the patient and family in decision-making relating to long-term access devices.
•Evaluates patient/family progress toward identified outcomes related to IV therapy.
Implements nursing and prescribed medical interventions and evaluates patient/family response to treatment.
•Expedites the delivery of appropriate IV therapy throughout the hospital for complex patient access.
•Takes appropriate nursing action in emergencies.
•Guides others through the use of formal/informal communication systems.
•Participates in the implementation of patient/family teaching plans related to IV therapy.
•Facilitates and documents patient/family information in a clear, concise and accurate manner.
Evaluates the effectiveness of the IV nursing plan of care.
•Evaluates patient/family progress toward identified outcomes.
Contributes to teamwork within the team/division of nursing.
•Reconfigures IV staff assignments to maximize the use of staff.
•Serves as resource during change process.
•Facilitates achievement of team/division goals.
•Presents inservices and functions as a resource in area of clinical expertise.
•Collaborates with Faculty and Clinical Educators in instruction/evaluation of students/staff.
Participates in quality improvement processes.
•Collaborates in the quality improvement process by collecting and analyzing data for specific projects, as delegated.
•Monitors compliance with standards set by regulatory groups such as IDPH, JCAHO, etc. with regard to IV services and infection control.
Supports the Rush mission.
•Continually improves personal skills to ensure the highest quality patient care, education of patients, staff and students and research.
•Treats patients, visitors and staff in a caring manner with respect and dignity. Exhibits the spirit of team in working with other Rush staff.
•Demonstrates a willingness to accept positive and negative feedback and changes behavior as indicated.
•Utilizes the resources of the Medical Center in a responsible manner to accomplish daily work.
Carries out the components of performance necessary for successful Rush employees
•Attends training and educational programs identified by Rush as necessary for this position.
•Provides age appropriate care, as necessary. Maintains a safe and orderly work environment.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Guest Relations Info Desk
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 4
Work Schedule: 8 Hr (11:30:00 AM - 8:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $16.48 - $25.96 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Guest Relations Associate is responsible for providing a welcoming and supportive service experience for patients, families, visitors, and staff. The position is responsible for greeting and responding to the needs of these customers by providing information, service, and support in a timely manner. Individuals in this position are expected to behave in a positive, professional, and enthusiastic manner, as they are often the first contact patients and visitors will have with RUMC.
In all interactions, the Guest Relations Associate will be mindful of the institutional values of innovation, collaboration, accountability, respect and excellence, and will exemplify the Rush mission, vision, and values, acting in accordance with RUMC policies and procedures.
Other information:
•Required Job Qualifications:
•High School diploma or equivalent required
•18 Years of age or older
•Preferred Job Qualifications:
•One year of college
•1-2 years previous job related experience
•Physical Demands:
•The ability to independently move between work stations on campus
Responsibilities:
•Initiate greetings and positive interaction with patients, visitors, and staff.
•Provide a welcoming impression and convey clear, precise information and directions in both face-to-face and telephonic interactions.
•Approach all encounters with customers in a courteous, respectful, attentive, and service-oriented manner, representing the professional image of RUMC and its mission, vision and values.
•Respect all customers’ privacy, perspective, priorities, time, and abilities.
•Exercise sound judgment and appropriate discretion in resolving guest relations service issues.
•Seek out current organizational information that affects this job function and provide appropriate feedback to Guest Relations Manager on information needs.
•Monitor and report on trends related to service needs for continuously improving service delivery.
•Always comply with Guest Relations policies and procedures to ensure high quality service delivery.
•Communicate patient arrivals to clinical personnel.
•Communicate with Volunteer Services and Transport for the procurement of wheelchair assistance.
•Assist with support for effective patient flow.
•Ensure the work environment is clean, well-organized, safe, and presents a professional and welcoming image to customers.
•Maintain a high standard of personal appearance and demeanor, which includes wearing proper attire and nametag when working.
•Ensure all vendors are listed on the SharePoint site before issuing an access badge.
•Ensure that appropriate patient information is entered into the EPIC system.
•Collaborate with coworkers and manager on scheduling requirements and be present at assigned workstations as scheduled. Requirements may vary according to department needs.
•Photograph, check in and issue visitor passes to guests according to the Rush Visitor Management policy.
•Perform other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: 13 E Tower-Ortho
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 3
Work Schedule: 12 Hr (7:00:00 PM - 7:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $34.98 - $58.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
This position is eligible for the $5,000 sign on bonus!
Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.Other information:
Qualifications Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
Skills:
1.Analytical ability is required.
2.Communication skills are required in order to lead and teach.
3.Ability to interact effectively with others in difficult situations.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
2.Utilizes system wide resources to support decision making and action.
3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
address.
4.Communicates current evidence-based information with peers.
5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
9.Recognizes changes in patient status and consistently responds effectively.
10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
risk patient identification) to minimize risk.
13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
14.Demonstrates the ability to provide education to staff and students on the unit.
15.Demonstrates beginning leadership skills related to patient care.
16.Delegates effectively and consistently to optimize patient outcomes.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18. Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: IM Administration - Office
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Administrative Assistant 2 provides advanced support in managing the operational activities of the Department. The Administrative Assistant uses a pattern of orderly, efficient communication and a high degree of initiative and independent judgment to relieve management of administrative detail. The Administrative Assistant accepts appropriate responsibility and prioritizes multiple assignments and projects in a complex and constantly changing environment. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Diploma.
• Three years of progressive experience in an administrative role, preferably in Healthcare.
• Advanced software skills in Microsoft Office, including Excel, Access, and PowerPoint, scheduling/calendar software.
• Excellent communication written and oral skills.
• Ability to analyze data.
• Ability to prioritize multiple initiatives.
• Ability to produce accurate documents and reports.
• Ability to work in complex administrative systems.
• Ability to interact effectively with internal and external customers.
Preferred Job Qualifications:
• Baccalaureate Degree.
Physical Demands:
• Ability to move throughout the Medical Center.
• Ability to lifting or carrying objects 35-40 pounds.
Responsibilities:
1.Meets the administrative needs of department management and staff members.
2.Coordinates department specific programs or meetings as assigned: planning, preparation of materials, implementation and evaluation.
3.Assists management with budgetary issues.
4.Composes business documents as assigned.
5.Designs reports to support operations.
6.Independently creates correspondence such as follow up to meetings, response to employees etc.
7.Plans employee and departmental special events.
8.Writes, edits and formats content of departmental communication.
9.Provides instruction to departmental staff regarding computer applications.
10.Assures appropriate resources are available for staff to be successful in their role.
11.Maintains a calendar for staff availability and schedules.
12.Provides support for select quality and operational committees including recording and distributing minutes.
13.Appropriately follow-ups on action between meetings.
14.Distributes reports, agendas and other materials for programs.
15.Maintains attendance records and prepares reports as necessary for the program.
16.Investigates and resolves invoicing issues as it relates to vendors or fiscal activities and Accounting Units.
17.Creates and maintains expense files for the Accounting Unit activities.
18.Prepares and maintains an electronic file to trend programmatic expenses and contribute to the budget process.
19.Identifies and implements improvements in office efficiencies
20.Initiates and/or reconciles check requests, purchase orders, travel vouchers as indicated for the department cost centers.
21.Independently makes travel arrangements for the management.
22.Prioritizes incoming communication, requests for meeting and escalates appropriate items to management’s attention.
23.Maintains a working knowledge of Rush standard computer applications.
24.Coordinates manager and staff office space, such as telephone changes, movement of equipment, maintenance requests, etc. which support administrative operations.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: 13W-spine ortho ENT plastic
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 1
Work Schedule: 12 Hr (7:00:00 AM - 7:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $16.50 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Nursing Assistant performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The Nursing Assistant duties are of a technical nature requiring specialized training and skill. The training and skill of the Nursing Assistant is commensurate with their advancement through an accredited school of nursing. The Nursing Assistant is registered in an accredited school of nursing. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current enrollment in an accredited Baccalaureate or Masters entry level school of nursing with passing grades in all courses upon hire and on an annual basis or awaiting eligibility (within 3 months of graduation).
• Completed a fundamental nursing course to include basic nursing skills, such as vital signs and ADLs.
• High school diploma or equivalent.
• Successful completion of the institutional screening examination.
• Ability to solve simple problems.
• Excellent communication and customer service skills.
Physical Demands:
• The ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
ASSISTS THE RN IN THE DELIVERY OF PATIENT CARE
1.Reports to charge Registered Nurse to designate for assignment of duties.
2.Maintains a safe patient environment.
3.Sets priority of duties based on needs of patient and unit, under the direction of the Registered Nurse.
4.Under the direction of the Registered Nurse, participates in the implementation of individualized plans of care.
5.Assists patients in activities of daily living.
6.Accurately obtains patient data and documents all care in the appropriate patient care record.
7.Performs routine procedures, treatments and specimen collections.
8.Demonstrates aseptic technique, when necessary.
9.Assists Registered Nurse or physician with advanced procedures.
10.Assists the nurse in the management of uncomplicated tubes and drains.
11.Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
12.Demonstrates knowledge of age specific variables and growth and development.
13.Promptly reports changes in patient condition to the appropriate Registered Nurse.
TRANSPORTS PATIENTS AND (OTHER) ITEMS AS NEEDED
14.Assists with admission, discharge, and transport of patients.
15.Transports laboratory specimens and patient belongings as required.
16.Obtains blood products, supplies and equipment as necessary.
COMPETENTLY UTILIZES TECHNOLOGY
17.Demonstrates proficiency in the use of the telephone and patient call system(s).
18.Demonstrates proficiency in the use of EPIC.
19.Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
MAINTAINS A SAFE, ORDERLY, WELL-EQUIPPED ENVIRONMENT
20.Keeps patient rooms safe, orderly, and according to unit routine.
21.Independently orders, organizes, and restocks according to unit specifications.
22.Replenishes patient room supplies.
23.Maintains emergency supplies.
DEMONSTRATES A PROFESSIONAL WORK STYLE IN INTERACTIONS WITH INTERNAL AND EXTERNAL CUSTOMERS
24.Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
25.Negotiates break time and communicates departure and return time per unit protocol.
26.Demonstrates initiative and self-direction in work habits.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: 7SA General Surgery & Medicine
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 7:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $48.45 - $74.06 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Under the guidance and direction of the unit director, the Assistant Unit Director RN (AUD) is the clinical liaison and assistant business manager of a specific patient care unit(s). In the absence of the unit director, the Assistant Unit Director RN is the RN Unit Director designee. The Assistant Unit Director Registered Nurse implements initiatives in support of the unit vision and manages human, operational and organizational systems that support patient care. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• Consistent proficient performance at the RN 2 level or equivalent experience.
• Demonstrated progressive, proficient management and leadership skills.
• Earned nursing degree at the baccalaureate level or higher (except AUDs hired before 01/2013).
• National Certification required within twelve months of hire.
• Demonstrates analytical ability.
• Ability to use electronic business programs and technology
• Demonstrates the ability to work in complex departmental systems or programs.
• Communication skills are required in order to lead, teach and persuade others.
• Ability to interact effectively with others in difficult situations.
• Work requires 24/7 responsibility for activities of the unit.
• Work requires the ability to assume the charge nurse role.
• Work requires the ability to take a full patient assignment on clinical unit.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimen, images or reports.
Preferred Job Qualifications:
• Graduate degree in nursing preferred or related field considered (except AUDs hired before 01/2013).
Physical Demands:
• Lifting or carrying objects 30lbs. and lifting and positioning patients, with appropriate lift devices.
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Utilizes quality monitoring data to assess the effectiveness of clinical processes.
2.Facilitates unit quality initiatives, research and /or evidence based activities utilizing best current evidence.
3.Champions the strategies for changing clinician and team behavior to encourage adoption of evidence based practices.
4.Provides leadership in the design, implementation and evaluation of process improvement initiatives at the unit and department level.
5.Ensures that the unit personnel establish a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting.
6.Participates in developing constructive and strategic partnerships with peers, professional nurses, the University, other disciplines and departments to achieve positive clinical and service outcomes.
7.Resolves conflict to continuously improve team relationships at the unit and department level.
8.Supports a climate that fosters open communication, values differing points of view and promotes shared governance.
9.Ensures accountability for honest and fair interactions with all constituents across disciplines.
10.Advocates enhancing the climate that optimizes the patient and family experience through supportive interactions and staff education.
11.Provides structured opportunities for reflection and review of complex patient situations to develop critical thinking skills of all unit personnel.
12.Critically analyzes complex patient cases and effectively adapts the plan of care.
13.Develops the clinical knowledge and skill of the staff related to strategies to maintain patient safety.
14.Monitors and ensures compliance with the State Nurse Practice Act, State Board of Nursing Regulations, regulatory agency standards and the policies of the organization.
15.Uses information technology to streamline and improve processes.
16.Monitors and ensures nursing staff compliance with safety strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
17.Collaborate with the CNS to identify staff learning needs and provides education to strengthen and develop professional nurses' critical thinking skills.
18.Implements and monitors strategies and tactics related to the unit goals while ensuring sustainability.
19.Fosters the implementation of initiatives to promote a healthy work environment.
20.Leads innovations using principles of change and continues to reinforce change until positive outcomes are achieved.
21.Assumes a leadership role in analytical problem solving of both clinical and nursing related issues.
22.Functions as a mentor and coach to promote or enhance the development of unit staff.
23.Influences behaviors through collaborative practice, conflict management, negotiation and effective use of dialogue
24.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
25.Provides and invites ongoing performance feedback to peers to achieve positive clinical and service outcomes.
26.Considers fiscal and budgetary implications in decision-making regarding practice and system modifications.
27.Manages staff performance through recruitment, rewards, recognition, counseling and disciplinary action.
28.Assumes the accountability of administrative management of the unit as delegated by the unit director.
29.Supports the execution of fiscal accountability.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Medical Group
Hospital: Rush Oak Park Hospital
Department: ROPPG North Riverside
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $31.14 - $53.94 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• 1-3 years nursing experience
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• Current CPR Certification.
• Analytical ability.
• Communication skills in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Competencies:
Responsibilities:
1. Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2. Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3. Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4. Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5. Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6. Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7. Communicates current evidence-based strategies, standards of care and protocols with peers.
8. Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9. Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10. Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11. Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12. Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13. Recognizes patterns and problems in a specific patient population that require evaluation.
14. Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15. Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16. Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17. Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18. Considers factors related to resources utilization when delivering care to patients and families.
19. Supports clinic goals and change initiatives and participates in nursing shared governance.
20. Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21. Provides education to staff and/or students in the clinic.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Hematology-Oncology PBC RUMC
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Infusion Patient Care Navigator is responsible for assisting nurses to provide outreach efforts to patients needing care coordination for infusion treatments. This role will utilize the established model of care management. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Previous experience in an ambulatory setting required.
•One year experience using electronic medical records.
•Strong written and verbal communication skills.
•Proficient in the Microsoft Office Suite.
•Exceptional interpersonal skills.
•Strong ability to multi-task in a large centralized scheduling center.
•Ability to function independently, to organize, and be self-motivated.
Preferred Job Qualifications:
•Associates or Bachelor’s degree.
•Bilingual highly desirable
Responsibilities:
•Provides outreach for all patients due for follow up and new patient appointments according to policy and procedures.
•Monitors compliance with scheduled appointments for procedures, tests and consults.
•Documents all correspondence in electronic medical records as necessary.
•Works to improve identified outcomes (i.e. high utilizer patients) by using quality measures.
•Works with care team to identify extrinsic barriers to adherence (i.e. transportation, financial concerns or pharmacy) and work with patient and team to alleviate barriers.
•Daily monitoring of Epic pools for pending approved treatments awaiting scheduling.
•Acts as a liaison to multiple departments, agencies and provider offices.
•Collects time of service payments, posts payments in Epic
•Greets patients at the front desk, checks patients in and out of infusion and performs practice designated activities to support new patients.
•Works cooperatively in a team environment.
•Demonstrates compliance with RUMG Customer Service and Performance Standards.
•Answer Epic in-basket messages and secure chats timely and efficiently.
•Schedules, cancels and reschedules patient treatments.
•Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: 1520 W Harrison St, 1st Floor; Chicago, Illinois 60607
Business Unit: RUSH MD Anderson Cancer Center Lab
Work Type: Full-Time - 40 Hours per week (1. 0 FTE)
Work Schedule: Four 10-Hour Shifts per week - Monday to Friday
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $45.72 - $81.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Clinical Manager, RN, under the leadership of both the Director of Operations and Medical Director, will be responsible for the ongoing clinical and operational functionality of the practice (operations, workflows, quality and patient experience). Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Bachelor's Degree in Nursing required.
•Current State of Illinois RN licensure required. Current State of IN licensure required for those working in Indiana.
•National nursing certification required within one year of hire.
•Five years healthcare, hospital or patient care delivery experience.
•Displays commitment to delivering superior patient experience.
•Strong communicator with ability to influence provider and staff.
•Ability to identify, troubleshoot and resolve problems in a complex environment.
Preferred Job Qualifications:
•Master's Degree
•Experience in healthcare operations or ambulatory setting.
Responsibilities:
Job Responsibilities:
1.Provides input towards strategic and long term operational planning.
2.Escalates issues that impact strategy to Director.
3.Supports providers in the delivery of exceptional care.
4.Works with the leadership team to monitor and address patient experience feedback.
5.Review, research and resolve practice specific patient complaints and concerns.
6.Understands and supports providers' productivity challenges and implements practices and workflow changes to alleviate them.
7.Operationalizes institution and department change initiatives and implements approved changes at Practice level.
8.Responsible for converting organizational goals into practice specific goals and drives the goal implementation, including policy revisions and Practice specific quality improvement initiatives.
9.Monitors practice level key performance indicators, scorecards, patient feedback, quality results, patient safety goals, environment of care and financial reports to ensure the Practice remains on course to meet or exceed operational goals.
10.Interprets data and understands how to respond to maximize Practice performance.
11.Identify trends, and underlying issues and institutes resolutions.
12.Motivates staff to perform at their highest level and effectively holds staff accountable for delivery of high quality services including patient care, access and satisfaction.
13.Hires strong talent with appropriate competencies and skill mix.
14.Ensures appropriate staffing in all areas including providing staff training, competency development, orientation and recognition.
15.Direct reports include clinical, lead/charge staff and other non-physician staff.
16.Monitors staff and physician satisfaction and makes recommendations to improve work culture as necessary.
17.Maintain regular, two-way communication with staff to support their achievement of strong performance in support of the practice goals, supports their personal developmental goals and concerns and builds an understanding of Rush and the practice.
18.Responsible for achievement of all compliance, regulatory, joint commission, ECOG/UNOS/OSHA adherence and other regulatory body requirements.
19.Must understand and effectively use EPIC, all systems and software databases to achieve goals.
20.Maintains effective, collaborative working relationships with other RUMG departments and related practices for best practices, workflow, policy and process feedback.
21.Representative on RUMG committees or cross-departmental team to design and implement common standards.
22.Manage availability of resources/supplies.
23.Monitors patterns in purchasing supplies and ensures timely processing of payments and invoices.
24.Serves as a role model whose attitudes and actions support Practice leadership and goals.
25.Acts as a role model and champion for ICARE and employee engagement as well as the patient centered/patient first care model.
26.Keeps up with current development and trends in the area of expertise.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Hematology-Oncology PBC RUMC
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Knowledge, Skills, and Abilities:
Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
19.Utilizes customer service skills to exceed the patient’s needs.
20.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Breast Imaging Technical
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Come join our team and receive a $10,000 sign-on bonus.
Pay Range: $38.02 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Produces high quality breast images for interpretation in an efficient and cost-effective manner. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Formal training in an accredited Radiologic Technology Program.
•Valid Illinois Emergency Management Agency (IEMA) license.
•Registry or Registry-eligible with the American Registry of Radiologic Technologists.
•Proficient in modality physics and operation of equipment.
•Knowledge of human anatomy, pathology and physiology.
•Demonstrates good interpersonal and communication skills and ability to work in a team-oriented environment.
Maintains Illinois State License for Radiography.
•(LEVEL 2 JC: 2208) Maintains ARRT Mammography certification. Meets Level 1 requirements AND is proficient in Diagnostic Examinations AND Breast Needle Localizations.
•(LEVEL 3 JC: 3179) Meets Level 2 requirements AND is proficient in interventional breast biopsy procedures.
•(LEVEL 4 JC: 3108) Meets Level 3 requirements AND is proficient in ABUS/MBI/Hand-held Breast Ultrasound OR Board Clinical Instructor OR Defined and measurable Leadership Responsibilities.
Physical Demands:
•Requires full body range of motion including handling and lifting patients when necessary.
•Requires manual and finger dexterity and eye-hand coordination.
Responsibilities:
1. Assists in room preparedness, i.e. cleaning rooms and supply placement, to include ultrasound rooms.
2. Assists Radiologist in the performance of interventional breast procedures.
3. Assists the technical aides and/or radiologists by informing patients and referring physicians of patient appointment delays.
4. Follows departmental protocols and procedures in the performance of exams and produces images that meet quality standards.
5. Follows work and patient schedules.
6. Has a working knowledge of the Radiology Information Systems, EPIC and PACS (Candelis).
7. Maintains a screening technical repeat average of 1% or lower.
8. Maintains licensure/registry status as determined by state or regulatory bodies.
9. Maintains logs and documentation as per departmental protocol.
10. Maintains patient privacy and confidentiality.
11. Maintains the physical work environment in a manner that meets departmental and regulatory requirements. Participates in the training and development of students assigned to the area through clinical affiliations. Produces work in an efficient manner that meets departmental productivity standards.
12. Provides detailed patient history and/or other pertinent information necessary for proper interpretation of image.
13. Provides quality patient care as defined by departmental and age specific standards of care.
14. Reports supply shortages or equipment failures to operations manager and/or team leader.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit:
Hospital: Rush University Medical Center
Department: OBGYN ADMIN AU
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $25.20 - $39.69 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Administrative Assistant 3 works independently on multiple tasks simultaneously maintaining the highest level of confidentiality. The Administrative Assistant 3 must be able to focus and perform well under pressure with the ability to effectively prioritize and meet deadlines. Provides administrative duties including composition of letters and reports as well as planning, developing and completing assignments with minimal direction. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Diploma.
• Five years’ administrative experience in a healthcare setting.
• Strong project and time management skills.
• Proactive and resourceful.
• Customer-focused.
• Excellent written and verbal communication skills.
• Advanced software skills in Microsoft Office, including Excel, Access, and PowerPoint, scheduling/calendar software.
• Ability to coordinate and prioritize multiple tasks, projects and schedules.
• Ability to work independently.
• Ability to interact effectively and efficiently with all levels.
Preferred Job Qualifications:
• Bachelor’s degree.
Responsibilities:
1.Administrative Assistant work that includes typing of correspondence, work with PowerPoint presentations and computer problem solving,
2.Prepare and schedule meetings.
3.Manages and administers the daily operations, organizes work, sets priorities, meets critical deadlines and follows-up assignments with minimum direction.
4.Exercises discretion and independent judgment in daily activities and executive administrative details of a confidential nature.
5.Completes special assignments requiring collecting, organizing and analyzing data basis of significant decisions.
6.Manages multiple calendars requiring extensive attention to detail and the ability to make decisions regarding appointment priorities; organizes and schedules meetings; arranges and prepares agendas and provides background information for various complex internal and external meetings and projects as requested or necessary.
7.Prepares confidential correspondence. Prepares reports and other documents.
8.Reconciles accounts payable requests.
9.Answers administrative phone calls; receives and screens patients and visitor’s telephone calls, e-mails and faxes, providing information and resolving complaints using good judgment and the interpretation of policies and procedures.
10.Arranges travel (registration, airline, accommodations) and prepares itineraries for leadership to attend meetings; prepares and tracks reimbursement submissions.
11.Coordinates conference room reservations.
12.Serves as primary contact for monitoring, ordering, stocking office supplies and managing office equipment maintenance and repair issues as well as environmental service problems.
13.Performs other work-related duties or projects as assigned, such as facility and relocation projects.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Vascular Access Nursing
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 12 Hr (7:00:00 AM - 7:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $37.41 - $64.82 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Vascular Access Nurse expertly provides and coordinates IV therapy and care for a group of patients that includes assessment, planning, intervention and evaluation. The Vascular Access Nurse serves as a role model for other clinical nursing staff and collaborates with the Interventional Radiology Team. The Vascular Access Nurse exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. The Vascular Access Nurse is accountable to demonstrate and continue to develop proficiency (both knowledge and skill) specific to all types of vascular access. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure
• Baccalaureate degree in nursing.
• Minimum two years previous PICC experience.
• Knowledge of current IV therapies and access devices.
Skills:
• Analytical and critical thinking ability.
• Excellent IV, PICC, Central Line, Midline insertion skills.
• Demonstrate proficiency in the insertion of PIV with the use of ultrasound guidance.
• Communication skill is required in order to lead, teach, and motivate others.
• Interact effectively with others in difficult situations.
• Current BLS certification. BLS certification must remain current throughout employment.
• Vascular Access Board Certified, VA-BC required and/or Certified Registered Nurse Infusionist, CRNI.
• Peripherally Inserted Central Catheter, PICC certificate.
Preferred Job Qualifications:
• Master's in Nursing.
Physical Demands:
• Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimen, images or reports is required.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
Job Responsibilities:
Assesses patient status
•Assesses patient IV status upon referral and throughout hospitalization.
•Assesses patient/family's complex learning needs related to IV access and therapy.
•Identifies and considers the multisystem effects of disease processes on patient and offers appropriate IV access.
•Assesses age specific needs using knowledge of growth and development.
Plans the delivery of IV access for patients in coordination with the healthcare team.
•Develops and revises individualized plans of care related to IV access & device types that address complex and age specific, physical, psychosocial, and learning needs of each patient/family.
•Establishes priorities for caseload and guides others.
•Coordinates complex cases with the necessary range of interdisciplinary resources.
•Involves the patient and family in decision-making relating to long-term access devices.
•Evaluates patient/family progress toward identified outcomes related to IV therapy.
Implements nursing and prescribed medical interventions and evaluates patient/family response to treatment.
•Expedites the delivery of appropriate IV therapy throughout the hospital for complex patient access.
•Takes appropriate nursing action in emergencies.
•Guides others through the use of formal/informal communication systems.
•Participates in the implementation of patient/family teaching plans related to IV therapy.
•Facilitates and documents patient/family information in a clear, concise and accurate manner.
Evaluates the effectiveness of the IV nursing plan of care.
•Evaluates patient/family progress toward identified outcomes.
Contributes to teamwork within the team/division of nursing.
•Reconfigures IV staff assignments to maximize the use of staff.
•Serves as resource during change process.
•Facilitates achievement of team/division goals.
•Presents inservices and functions as a resource in area of clinical expertise.
•Collaborates with Faculty and Clinical Educators in instruction/evaluation of students/staff.
Participates in quality improvement processes.
•Collaborates in the quality improvement process by collecting and analyzing data for specific projects, as delegated.
•Monitors compliance with standards set by regulatory groups such as IDPH, JCAHO, etc. with regard to IV services and infection control.
Supports the Rush mission.
•Continually improves personal skills to ensure the highest quality patient care, education of patients, staff and students and research.
•Treats patients, visitors and staff in a caring manner with respect and dignity. Exhibits the spirit of team in working with other Rush staff.
•Demonstrates a willingness to accept positive and negative feedback and changes behavior as indicated.
•Utilizes the resources of the Medical Center in a responsible manner to accomplish daily work.
Carries out the components of performance necessary for successful Rush employees
•Attends training and educational programs identified by Rush as necessary for this position.
•Provides age appropriate care, as necessary. Maintains a safe and orderly work environment.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Guest Relations Info Desk
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 4
Work Schedule: 8 Hr (11:30:00 AM - 8:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $16.48 - $25.96 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Guest Relations Associate is responsible for providing a welcoming and supportive service experience for patients, families, visitors, and staff. The position is responsible for greeting and responding to the needs of these customers by providing information, service, and support in a timely manner. Individuals in this position are expected to behave in a positive, professional, and enthusiastic manner, as they are often the first contact patients and visitors will have with RUMC.
In all interactions, the Guest Relations Associate will be mindful of the institutional values of innovation, collaboration, accountability, respect and excellence, and will exemplify the Rush mission, vision, and values, acting in accordance with RUMC policies and procedures.
Other information:
•Required Job Qualifications:
•High School diploma or equivalent required
•18 Years of age or older
•Preferred Job Qualifications:
•One year of college
•1-2 years previous job related experience
•Physical Demands:
•The ability to independently move between work stations on campus
Responsibilities:
•Initiate greetings and positive interaction with patients, visitors, and staff.
•Provide a welcoming impression and convey clear, precise information and directions in both face-to-face and telephonic interactions.
•Approach all encounters with customers in a courteous, respectful, attentive, and service-oriented manner, representing the professional image of RUMC and its mission, vision and values.
•Respect all customers’ privacy, perspective, priorities, time, and abilities.
•Exercise sound judgment and appropriate discretion in resolving guest relations service issues.
•Seek out current organizational information that affects this job function and provide appropriate feedback to Guest Relations Manager on information needs.
•Monitor and report on trends related to service needs for continuously improving service delivery.
•Always comply with Guest Relations policies and procedures to ensure high quality service delivery.
•Communicate patient arrivals to clinical personnel.
•Communicate with Volunteer Services and Transport for the procurement of wheelchair assistance.
•Assist with support for effective patient flow.
•Ensure the work environment is clean, well-organized, safe, and presents a professional and welcoming image to customers.
•Maintain a high standard of personal appearance and demeanor, which includes wearing proper attire and nametag when working.
•Ensure all vendors are listed on the SharePoint site before issuing an access badge.
•Ensure that appropriate patient information is entered into the EPIC system.
•Collaborate with coworkers and manager on scheduling requirements and be present at assigned workstations as scheduled. Requirements may vary according to department needs.
•Photograph, check in and issue visitor passes to guests according to the Rush Visitor Management policy.
•Perform other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: 13 E Tower-Ortho
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 3
Work Schedule: 12 Hr (7:00:00 PM - 7:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $34.98 - $58.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
This position is eligible for the $5,000 sign on bonus!
Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.Other information:
Qualifications Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
Skills:
1.Analytical ability is required.
2.Communication skills are required in order to lead and teach.
3.Ability to interact effectively with others in difficult situations.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
2.Utilizes system wide resources to support decision making and action.
3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
address.
4.Communicates current evidence-based information with peers.
5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
9.Recognizes changes in patient status and consistently responds effectively.
10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
risk patient identification) to minimize risk.
13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
14.Demonstrates the ability to provide education to staff and students on the unit.
15.Demonstrates beginning leadership skills related to patient care.
16.Delegates effectively and consistently to optimize patient outcomes.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18. Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Group
Hospital: Rush University Medical Center
Department: IM Administration - Office
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Administrative Assistant 2 provides advanced support in managing the operational activities of the Department. The Administrative Assistant uses a pattern of orderly, efficient communication and a high degree of initiative and independent judgment to relieve management of administrative detail. The Administrative Assistant accepts appropriate responsibility and prioritizes multiple assignments and projects in a complex and constantly changing environment. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Diploma.
• Three years of progressive experience in an administrative role, preferably in Healthcare.
• Advanced software skills in Microsoft Office, including Excel, Access, and PowerPoint, scheduling/calendar software.
• Excellent communication written and oral skills.
• Ability to analyze data.
• Ability to prioritize multiple initiatives.
• Ability to produce accurate documents and reports.
• Ability to work in complex administrative systems.
• Ability to interact effectively with internal and external customers.
Preferred Job Qualifications:
• Baccalaureate Degree.
Physical Demands:
• Ability to move throughout the Medical Center.
• Ability to lifting or carrying objects 35-40 pounds.
Responsibilities:
1.Meets the administrative needs of department management and staff members.
2.Coordinates department specific programs or meetings as assigned: planning, preparation of materials, implementation and evaluation.
3.Assists management with budgetary issues.
4.Composes business documents as assigned.
5.Designs reports to support operations.
6.Independently creates correspondence such as follow up to meetings, response to employees etc.
7.Plans employee and departmental special events.
8.Writes, edits and formats content of departmental communication.
9.Provides instruction to departmental staff regarding computer applications.
10.Assures appropriate resources are available for staff to be successful in their role.
11.Maintains a calendar for staff availability and schedules.
12.Provides support for select quality and operational committees including recording and distributing minutes.
13.Appropriately follow-ups on action between meetings.
14.Distributes reports, agendas and other materials for programs.
15.Maintains attendance records and prepares reports as necessary for the program.
16.Investigates and resolves invoicing issues as it relates to vendors or fiscal activities and Accounting Units.
17.Creates and maintains expense files for the Accounting Unit activities.
18.Prepares and maintains an electronic file to trend programmatic expenses and contribute to the budget process.
19.Identifies and implements improvements in office efficiencies
20.Initiates and/or reconciles check requests, purchase orders, travel vouchers as indicated for the department cost centers.
21.Independently makes travel arrangements for the management.
22.Prioritizes incoming communication, requests for meeting and escalates appropriate items to management’s attention.
23.Maintains a working knowledge of Rush standard computer applications.
24.Coordinates manager and staff office space, such as telephone changes, movement of equipment, maintenance requests, etc. which support administrative operations.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: 13W-spine ortho ENT plastic
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 1
Work Schedule: 12 Hr (7:00:00 AM - 7:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $16.50 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Nursing Assistant performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The Nursing Assistant duties are of a technical nature requiring specialized training and skill. The training and skill of the Nursing Assistant is commensurate with their advancement through an accredited school of nursing. The Nursing Assistant is registered in an accredited school of nursing. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current enrollment in an accredited Baccalaureate or Masters entry level school of nursing with passing grades in all courses upon hire and on an annual basis or awaiting eligibility (within 3 months of graduation).
• Completed a fundamental nursing course to include basic nursing skills, such as vital signs and ADLs.
• High school diploma or equivalent.
• Successful completion of the institutional screening examination.
• Ability to solve simple problems.
• Excellent communication and customer service skills.
Physical Demands:
• The ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
ASSISTS THE RN IN THE DELIVERY OF PATIENT CARE
1.Reports to charge Registered Nurse to designate for assignment of duties.
2.Maintains a safe patient environment.
3.Sets priority of duties based on needs of patient and unit, under the direction of the Registered Nurse.
4.Under the direction of the Registered Nurse, participates in the implementation of individualized plans of care.
5.Assists patients in activities of daily living.
6.Accurately obtains patient data and documents all care in the appropriate patient care record.
7.Performs routine procedures, treatments and specimen collections.
8.Demonstrates aseptic technique, when necessary.
9.Assists Registered Nurse or physician with advanced procedures.
10.Assists the nurse in the management of uncomplicated tubes and drains.
11.Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
12.Demonstrates knowledge of age specific variables and growth and development.
13.Promptly reports changes in patient condition to the appropriate Registered Nurse.
TRANSPORTS PATIENTS AND (OTHER) ITEMS AS NEEDED
14.Assists with admission, discharge, and transport of patients.
15.Transports laboratory specimens and patient belongings as required.
16.Obtains blood products, supplies and equipment as necessary.
COMPETENTLY UTILIZES TECHNOLOGY
17.Demonstrates proficiency in the use of the telephone and patient call system(s).
18.Demonstrates proficiency in the use of EPIC.
19.Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
MAINTAINS A SAFE, ORDERLY, WELL-EQUIPPED ENVIRONMENT
20.Keeps patient rooms safe, orderly, and according to unit routine.
21.Independently orders, organizes, and restocks according to unit specifications.
22.Replenishes patient room supplies.
23.Maintains emergency supplies.
DEMONSTRATES A PROFESSIONAL WORK STYLE IN INTERACTIONS WITH INTERNAL AND EXTERNAL CUSTOMERS
24.Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
25.Negotiates break time and communicates departure and return time per unit protocol.
26.Demonstrates initiative and self-direction in work habits.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: 7SA General Surgery & Medicine
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 7:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $48.45 - $74.06 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Under the guidance and direction of the unit director, the Assistant Unit Director RN (AUD) is the clinical liaison and assistant business manager of a specific patient care unit(s). In the absence of the unit director, the Assistant Unit Director RN is the RN Unit Director designee. The Assistant Unit Director Registered Nurse implements initiatives in support of the unit vision and manages human, operational and organizational systems that support patient care. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• Consistent proficient performance at the RN 2 level or equivalent experience.
• Demonstrated progressive, proficient management and leadership skills.
• Earned nursing degree at the baccalaureate level or higher (except AUDs hired before 01/2013).
• National Certification required within twelve months of hire.
• Demonstrates analytical ability.
• Ability to use electronic business programs and technology
• Demonstrates the ability to work in complex departmental systems or programs.
• Communication skills are required in order to lead, teach and persuade others.
• Ability to interact effectively with others in difficult situations.
• Work requires 24/7 responsibility for activities of the unit.
• Work requires the ability to assume the charge nurse role.
• Work requires the ability to take a full patient assignment on clinical unit.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimen, images or reports.
Preferred Job Qualifications:
• Graduate degree in nursing preferred or related field considered (except AUDs hired before 01/2013).
Physical Demands:
• Lifting or carrying objects 30lbs. and lifting and positioning patients, with appropriate lift devices.
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
1.Utilizes quality monitoring data to assess the effectiveness of clinical processes.
2.Facilitates unit quality initiatives, research and /or evidence based activities utilizing best current evidence.
3.Champions the strategies for changing clinician and team behavior to encourage adoption of evidence based practices.
4.Provides leadership in the design, implementation and evaluation of process improvement initiatives at the unit and department level.
5.Ensures that the unit personnel establish a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting.
6.Participates in developing constructive and strategic partnerships with peers, professional nurses, the University, other disciplines and departments to achieve positive clinical and service outcomes.
7.Resolves conflict to continuously improve team relationships at the unit and department level.
8.Supports a climate that fosters open communication, values differing points of view and promotes shared governance.
9.Ensures accountability for honest and fair interactions with all constituents across disciplines.
10.Advocates enhancing the climate that optimizes the patient and family experience through supportive interactions and staff education.
11.Provides structured opportunities for reflection and review of complex patient situations to develop critical thinking skills of all unit personnel.
12.Critically analyzes complex patient cases and effectively adapts the plan of care.
13.Develops the clinical knowledge and skill of the staff related to strategies to maintain patient safety.
14.Monitors and ensures compliance with the State Nurse Practice Act, State Board of Nursing Regulations, regulatory agency standards and the policies of the organization.
15.Uses information technology to streamline and improve processes.
16.Monitors and ensures nursing staff compliance with safety strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
17.Collaborate with the CNS to identify staff learning needs and provides education to strengthen and develop professional nurses' critical thinking skills.
18.Implements and monitors strategies and tactics related to the unit goals while ensuring sustainability.
19.Fosters the implementation of initiatives to promote a healthy work environment.
20.Leads innovations using principles of change and continues to reinforce change until positive outcomes are achieved.
21.Assumes a leadership role in analytical problem solving of both clinical and nursing related issues.
22.Functions as a mentor and coach to promote or enhance the development of unit staff.
23.Influences behaviors through collaborative practice, conflict management, negotiation and effective use of dialogue
24.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
25.Provides and invites ongoing performance feedback to peers to achieve positive clinical and service outcomes.
26.Considers fiscal and budgetary implications in decision-making regarding practice and system modifications.
27.Manages staff performance through recruitment, rewards, recognition, counseling and disciplinary action.
28.Assumes the accountability of administrative management of the unit as delegated by the unit director.
29.Supports the execution of fiscal accountability.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Medical Group
Hospital: Rush Oak Park Hospital
Department: ROPPG North Riverside
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $31.14 - $53.94 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• 1-3 years nursing experience
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• Current CPR Certification.
• Analytical ability.
• Communication skills in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Competencies:
Responsibilities:
1. Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2. Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3. Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4. Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5. Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6. Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7. Communicates current evidence-based strategies, standards of care and protocols with peers.
8. Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9. Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10. Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11. Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12. Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13. Recognizes patterns and problems in a specific patient population that require evaluation.
14. Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15. Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16. Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17. Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18. Considers factors related to resources utilization when delivering care to patients and families.
19. Supports clinic goals and change initiatives and participates in nursing shared governance.
20. Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21. Provides education to staff and/or students in the clinic.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Hematology-Oncology PBC RUMC
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Infusion Patient Care Navigator is responsible for assisting nurses to provide outreach efforts to patients needing care coordination for infusion treatments. This role will utilize the established model of care management. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Previous experience in an ambulatory setting required.
•One year experience using electronic medical records.
•Strong written and verbal communication skills.
•Proficient in the Microsoft Office Suite.
•Exceptional interpersonal skills.
•Strong ability to multi-task in a large centralized scheduling center.
•Ability to function independently, to organize, and be self-motivated.
Preferred Job Qualifications:
•Associates or Bachelor’s degree.
•Bilingual highly desirable
Responsibilities:
•Provides outreach for all patients due for follow up and new patient appointments according to policy and procedures.
•Monitors compliance with scheduled appointments for procedures, tests and consults.
•Documents all correspondence in electronic medical records as necessary.
•Works to improve identified outcomes (i.e. high utilizer patients) by using quality measures.
•Works with care team to identify extrinsic barriers to adherence (i.e. transportation, financial concerns or pharmacy) and work with patient and team to alleviate barriers.
•Daily monitoring of Epic pools for pending approved treatments awaiting scheduling.
•Acts as a liaison to multiple departments, agencies and provider offices.
•Collects time of service payments, posts payments in Epic
•Greets patients at the front desk, checks patients in and out of infusion and performs practice designated activities to support new patients.
•Works cooperatively in a team environment.
•Demonstrates compliance with RUMG Customer Service and Performance Standards.
•Answer Epic in-basket messages and secure chats timely and efficiently.
•Schedules, cancels and reschedules patient treatments.
•Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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