Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: PBC Transplant

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: Flat Rate $42.32/hr.
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• 3+ years nursing experience.
• Earned nursing degree at the baccalaureate level or higher.
• With this being a per diem position, your hours would be 0-40 hours per pay period. Schedule would be set approximately 2 weeks in advance.
• All Rush System Ambulatory Clinical Ladder - Registered Nurse Level RN2-Amb transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• CPR certification must be current.
• Ability to interact effectively with others in difficult situations.
Preferred Job Qualifications:
• A plus if one possesses outpatient clinic experience with strong telephone triage skills.
• National certification.
Physical Demands:
• Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: ER Research Recruit - Gottlieb

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $42.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

The Emergency Medicine Research Department at Rush is looking for a Clinical Research Coordinator III that values a fast-paced and engaging environment within a collaborative team. This position will require the ability to prioritize tasks across multiple projects in the Emergency Department, including industry-sponsored, investigator-initiated, and federally funded studies. The ideal candidate will bring prior regulatory experience, a proactive mindset, and exceptional organization and prioritization skills.

Summary:

The Clinical Research Coordinator III (CRC III) independently manages the full scope of clinical research study execution for complex, multi-site, or longitudinal protocols. This role is responsible for ensuring compliance with regulatory and institutional requirements, coordinating communication with investigators and sponsors, and resolving operational challenges. The CRC III is distinguished by their ability to work with limited oversight, provide peer mentorship, and serve as a departmental resource. The CRC III guides others in best practices, supports quality improvement efforts, and contributes to a culture of research excellence. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:

Education:

• Bachelor’s degree

Experience:

• 3+ years of experience in coordinating clinical trials
• Independent site management experience

OR

Experience (in lieu of a degree)

• 4 years total experience in coordinating clinical trials with increasing complexity

Knowledge, Skills, & Abilities:

• Regulatory Knowledge – Understands and applies GCP and research documentation rules; able to guide others on best practices for complex or multi-site studies.
• Regulatory Compliance – Knows and applies NIH, FDA, and IRB rules for high-complexity studies; helps interpret policies when needed.
• Project & Time Management – Manages multiple studies with little oversight; sets priorities and keeps study tasks on track.
• Problem-Solving & Critical Thinking – Solves complex problems using good judgment and a deep understanding of study protocols and regulations.
• Detail & Organization – Keeps regulatory documents, source notes, and data well-organized and accurate; helps prepare for audits.
• Participant & Vendor Interaction – Communicates effectively and respectfully with participants, sponsors, and vendors; protects privacy and follows study rules.
• Communication Skills – Shares study information clearly with sponsors, team members, and junior staff in both writing and speech.
• Teamwork & Leadership – Works independently but also supports CRC I and II staff by offering guidance and collaboration.
• Flexibility – Willing to adjust schedule when needed for study visits, deadlines, or sponsor meetings.
• Travel Readiness – Can travel nearby for site support, meetings, or training if the study requires it.
• Other duties as assigned.

Preferred Job Qualifications:

Experience:

• 3-5 years’ experience in clinical research conduct and regulatory management, or hold a valid research administration certification
• Managing NIH, pharmaceutical or device clinical trials
• Relevant certification strongly preferred: Certified Clinical Research Professionals (CCRP), Certified Clinical Research Associate (CCRA), Certified Clinical Research Coordinator (CCRC), or Certified IRB Professional (CIP)

Job Responsibilities:
1.Coordinates all aspects of the study including recruitment, consent, screening, scheduling, and tracking, and ensures study updates are provided throughout the conduct of the study.
2.Ensures data is entered into the study’s electronic data capture system and that queries are responded to and resolved in a timely manner.
3.Manages the preparation and submission of study-related documents, protocols, and amendments to the IRB per policy and procedure.
4.Maintains accurate and complete procedural documentation in compliance with institutional, local, state, and federal guidelines and regulations related to clinical research.
5.Oversees and audits source documentation and data entries across studies to ensure full alignment with protocol and 100% source documentation verification; provides coaching and correction to staff as needed to maintain audit readiness.
6.Oversee the collection, processing, and shipment of potentially biohazardous specimens, if applicable.
7.Oversee administration of structured tests and questionnaires according to research study protocols, including utilizing study-related technology and equipment as part of assessment procedures, if applicable.
8.Reviews and finalizes summary report(s) for distribution to PI, Administrator, department stakeholders, Sponsor, and Compliance, and ensures accurate study updates throughout the conduct of the study.
9.Prepares for internal and external audits or monitoring visits and responds to monitoring queries to ensure compliance with applicable guidelines.
10.Ensures unanticipated problems (e.g., protocol deviations, adverse events, and serious adverse events) are documented and reported in a timely manner.
11.Provides recommendations to proactively address complex issues and/or protocol variances related to study activities.
12.Delivers peer training, mentorship, and coaching to less experienced staff and supports onboarding of CRC I and II staff; models regulatory and procedural best practices in daily study operations.
13.May summarize and share relevant research updates during internal or external presentations; maintains current knowledge of clinical research trends, policies, and best practices.
14.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Lisle, Illinois (Training in Chicago)

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Mohs Surgery Lisle - Clinic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 10 Hr (7:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.50 - $29.73 per hour

Sign On Bonus:$3,000

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: PB Revenue Integrity

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $52.08 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
As a key role in the Revenue Integrity team, the Auditor & Educator is responsible for conducting reviews of EMR documentation of patient encounters to ensure coding accuracy and documentation adequacy. The professional will work collaboratively with clinical providers to improve revenue cycle integrity while seeking and identifying trends and opportunities for coding optimization. The incumbent will regularly conduct coding reviews of CPT, ICD-10, and modifier utilization. Provide feedback and focused educational programs on the results of auditing, review claim denials pertaining to coding, and implement corrective action plans. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Associates degree in health information management, other related field, or 3 years of relevant experience
• Certified Professional Coder (CPC) or Certified Coding Specialist- Physician Based (CCS-P)
• Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) certification in conjunction with physician based coding experience, including evaluation & management (E/M) and surgical coding experience, may be considered contingent upon CPC or CCS-P certification being acquired within the first 6 months of employment.
• Three years of E/M and/or surgical coding experience.
• Extensive knowledge of federal, state, and payer-specific regulations and policies pertaining to documentation, coding, and billing, with demonstrated ability to interpret such guidelines.
• Demonstrates an advanced knowledge and skill in analyzing patient records to identify non-conformances in CPT, ICD-10-CM and HCPCS code assignment by passing a department administered coding proficiency test.
• Demonstrates commitment to continuous learning and performs as a role model to other coding staff.
• Strong communication and organizational skills.
Preferred Job Qualifications:
• Certified Professional Medical Auditor (CPMA) and/or Surgical Coding certifications
• Experience working in a Teaching Hospital setting.
• Prior experience with billing and claims processing.
• Prior experience working in a hospital or clinical setting.
• Proficient in Excel, Word, Data Entry, computerized health care billing software knowledge, experience in Epic Ambulatory.

Responsibilities:
1.Coordinates, schedules, and performs reviews of professional services and documentation performed by RUMG & ROPPG providers.
2.Evaluates clinical documentation to identify inconsistency or improvement opportunities that could impact reimbursement, revenue integrity, and/or reduce denials.
3.Reviews charge information submitted by certified coders, claim forms, and insurance correspondence to determine if coding, billing, claim follow-up, payment receipts, posting activities, and credit processing is being performed in an accurate and timely manner and is supported by documentation.
4.Prepares written reports of the audit findings to internal leadership, clinical leadership, and providers.
5.Develops educational presentations, learning tools, and training material.
6.Provides education for both providers and coders for appropriate CPT, ICD-10, and modifiers based on supporting documentation and EMR charge capture support.
7.Serves as a liaison point of contact for clinical coding inquiries and communication for professional billing revenue cycle
8.Seeks to establish collaborative relationships with physician leaders, clinical providers, IS, Corporate Compliance, Revenue Cycle, and administrative leadership in the support of coding education and documentation adequacy.
9.Assists with claim denial reports to ensure optimal reimbursement
10.Analyzes billing trends to identify areas of non-compliance and prepares regular reports on review findings to appropriate committees.
11.Assists in the development of corrective action plans and participates in compliance investigations as needed.
12.Manages special projects individually or in collaboration with other departments.
13.Track coding quality and documentation improvements to measure ROI, organizational growth and support of CPI initiatives.
14.Performs job functions adhering to service principles with customer service focus on I-Care values.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Hem/Onc supported -  Breast Surgical and Medical 

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1 Monday, Tuesday, Wednesday

Work Schedule: 8 Hr (7:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.50 - $29.73 per hour

Sign On Bonus:$3,000

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Psychiatry and Behavioral Sciences

Work Type: Full Time 

Child and Adolescent Psychiatry – Clinical Faculty/Physician 

Rush University Medical Center 

Chicago, IL 

Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges, invites applications for the position of Child and Adolescent Psychiatrist to join the Department of Psychiatry and Behavioral Sciences, Section of Child and Adolescent Psychiatry. This position will be primarily based at the Rush Behavioral Medicine’s West Campus.

Qualifications:

• Physician who has completed a Child Psychiatry fellowship.
• Experience with younger child populations and/or clinical research experience with such ages
• Experience and/or interest in working with children and adolescents with substance use disorders (SUD)

Primary Responsibilities:

• Conducting specialized diagnostic evaluations and psychopharmacological treatment.
• Supervising trainees in clinical settings. 
• Serving as core faculty for the Child and Adolescent Psychiatry fellowship training program.

Position Opportunities:

• Participation in research projects.
• Involvement in local and national organized medicine.
• Community education and academic presentations of clinical and research work.
• Opportunities to develop administrative and research leadership skills.
• Opportunity to develop systems of care for SUD within Rush and in collaboration with other institutions.
• Encouraged to work within supportive, dynamic, multidisciplinary teams.

Compensation and Benefits:

• Competitive salary and comprehensive benefits.
• Academic appointment commensurate with experience.

Rush University System for Health(Rush) is an academic health system whose mission is to improve the health of the individuals and the diverse communities it serves through the integration of outstanding patient care, education, research and community partnerships.

Rush is an elite medical community recognized yearly for excellence in patient care, medical discovery and clinical expertise. We are committed to fostering and sustaining a climate and culture wherein all staff, faculty, patients, and students thrive. Our continued pursuits have earned Rush University Medical Center the distinction of being on U.S. News & World Report’s Best Hospitals Honor Roll for 2024-2025. This places the Medical Center amongst the top 50 of the more than 5,000 hospitals evaluated. U.S. News & World Report has also recognized eleven Rush programs amongst the nation’s best, including top ten national rankings for neurology and neurosurgery and orthopedics. Rush University Medical Center has received Vizient's Quality Leadership Award, ranking second among 99 academic medical centers across the country.

All three Rush hospitals have earned the LGBTQ Healthcare Equality Leader designation in the Healthcare Equality Index. Additionally, Rush has been named as one of the nation’s "Best Place to Work for Disability Inclusion" for past six consecutive years. Our physicians, advanced practitioners, nurses and staff are the heartbeat of our health system’s ongoing success. We know how important it is to recruit and retain exceptional staff and faculty to execute our mission.

We’re passionate about health equity: for the communities we serve, for our patients and for our employees. We know that the South and West Sides of Chicago have historically been underserved. As a result, there is a 16-year gap in the life expectancy of someone in Chicago’s Loop versus someone in Chicago’s West Side. As the largest employer on Chicago’s West Side, we take it seriously that our institution can change this. As part of our Anchor Mission strategy, we hire, invest, buy and source, and volunteer locally. We’ve invested more than $6 million on the West Side since 2018, and that number continues to grow every year. And, of course, we continue to provide excellent patient care for everyone who comes to Rush.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package.

Pay Range: $210,000 - $308,000 (TCC)

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: D&IS Innovation

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $41.88 - $70.36 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Enterprise AI Architect is responsible for designing, governing, and enabling scalable, secure, and compliant artificial intelligence (AI), machine learning (ML), and analytics architectures across the healthcare enterprise. This role defines technical standards, integration patterns, and architectural guardrails for AI solutions, ensuring alignment with clinical workflows, enterprise platforms, data strategy, cybersecurity, and regulatory requirements.
The Enterprise AI Architect serves as a senior technical authority bridging data engineering, AI/ML, infrastructure, applications, and cybersecurity, and supports teams from initial design through production operations.
This is a full-time role reporting to the Director of AI & Innovation and working closely with AI, Data, Security, Clinical Informatics, and Operations teams. The role is a core member of the Rush AI Center of Excellence.
Location: Remote or Hybrid. Periodic travel to Chicago is required for team and enterprise events.

Other information:
Required Job Qualifications:
Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience.
8+ years of experience in IT, data, or solution architecture roles.
3+ years designing or supporting AI/ML platforms or advanced analytics solutions.
Hands-on experience designing enterprise-scale data and AI architectures.
Experience operating in complex, regulated environments such as healthcare.
Strong relationship-building skills and a collaborative, outcomes-focused mindset.
Preferred Job Qualifications:
Experience architecting AI/ML solutions in healthcare or life sciences.
Familiarity with EHR platforms (e.g., Epic) and healthcare data models.
Experience with cloud platforms, data lakes/warehouses, and MLOps tooling.
Knowledge of AI governance, responsible AI frameworks, and model risk management.
Architecture certifications or advanced technical credentials.
Physical Demands:
This is a computer/desk based job with occasional onsite visits needed
Competencies:
Enterprise and solution architecture leadership
Deep AI and analytics technical expertise
Systems thinking and integration design
Risk-aware and compliance-driven decision making
Clear and effective technical communication
Ability to balance innovation, scalability, security, and regulatory requirements
Strategic yet hands-on when needed
Detail-oriented with strong architectural discipline
Comfortable influencing without direct authority
Outcome-focused and accountable
Thrives in fast-evolving AI environments
Positive attitude and willingness to do what it takes to get the job done right
Ability to create strong working relationships with business partners across the organization
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
AI Architecture & Technical Strategy
Define end-to-end architectures for AI solutions, from data ingestion through model deployment, monitoring, and retirement.
Establish and maintain enterprise AI reference architectures, design patterns, and architectural standards.
Ensure alignment with enterprise IT, cloud, data, integration, and application strategies.
Evaluate emerging AI technologies, platforms, and tools for healthcare applicability and enterprise readiness.
Data, Platform & Integration Architecture
Design scalable data architectures supporting AI/ML, analytics, and real-time decision support.
Architect integrations across EHRs, enterprise systems, data platforms, and external services.
Support healthcare interoperability standards including HL7, FHIR, APIs, and SMART on FHIR where applicable.
Ensure data lineage, quality, reliability, and observability across AI pipelines.
AI/ML Enablement & Lifecycle Support
Define architectural approaches for model development, deployment, versioning, monitoring, and retraining.
Support MLOps practices including CI/CD, environment separation, automation, and reproducibility.
Ensure architectures support explainability, auditability, performance monitoring, and model validation.
Partner with data scientists and engineers to translate business and clinical use cases into technical designs.
Security, Privacy, Compliance & Responsible AI
Embed security-by-design principles into AI architectures including IAM, network controls, encryption, and secrets management.
Ensure compliance with HIPAA, data privacy, cybersecurity, and healthcare regulatory requirements.
Design for PHI protection including minimum necessary access, de-identification and pseudonymization patterns, and auditable access controls.
Support responsible AI practices including bias mitigation, transparency, explainability, and governance controls.
Collaborate with cybersecurity, risk, compliance, and legal teams on architecture reviews and third-party/vendor AI risk assessments.
Partner with clinical and operational stakeholders to ensure patient safety, clinical appropriateness, change management, and fallback behavior for AI-enabled workflows.
Governance & Technical Oversight
Participate in AI governance bodies, architecture review boards, and technical decision forums.
Provide technical guidance and approvals for AI solutions moving from pilot to production.
Create and maintain architectural documentation including reference architectures, standards, decision records, threat models, and data flow diagrams.
Identify and manage architectural risks, dependencies, and technical debt.
Clarification of Architectural Role
This role includes both strategic and hands-on responsibilities:
Define standards and guardrails while also contributing to reference implementations.
Review and approve designs while partnering directly with delivery teams.
Maintain ownership of enterprise AI architecture decisions while advising product and project teams.
Engage at a design and code-adjacent level (Python/SQL, pipelines, cloud services) as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RUSH Supply Chain RUMC Staff

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $16.80 - $21.43 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Supply Chain Tech 1 is responsible for the day-to-day receipt and distribution of supplies to the medical center units, EVS and affiliates. This individual will promote and be supportive of the institutional ICARE values (Innovation, Collaboration, Accountability, Respect, and Excellence), the IConnect Service Behaviors, and exemplify Supply Chain's mission and vision, while acting in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•One-year working experience in a service industry position or equivalent job experience.
•High School Diploma/GED.
•Must have basic reading, writing skills and pass Rush math test.
•Must be able to operate powered equipment appropriately and safely as required by varying environmental conditions.
•Ability to coordinate and prioritize multiple tasks with deadlines to meet changing workload demands.
Preferred Job Qualifications:
•Familiar with personal computers.
Physical Demands:
•Physical strength, resilience and endurance are three key bodily traits that are required due to the vigorous work pace of daily repetitive tasks and the weight of the merchandise.
•Majority of workday is spent on feet lifting, pushing, pulling, walking distances on daily repetitive basis.
•Must be able to lift weights up to 50lbs and within 10-25lbs repetitively on a daily basis.

Responsibilities:
• Inclusive of all Supply Chain Tech 1 duties (i.e. SPD, Receiving, EVS (Supply Chain Tech) and Warehouse):
• Work with the Supply Chain Analyst to receive, deliver, stock and replenish EVS supply closets across the Medical Center and off-site locations.
• Will utilize hand-held to
• Receive, pack and unpack items to be stocked and/or delivered on shelves/bins/Point of Use locations (i.e. in the warehouse, storerooms, units, and any off-site locations.)
• Receive and/or count stock items with accuracy and correctly record data manually or using the computer.
• Verify established inventory par levels by comparing them to actual physical counts and re-order replenishment stock accordingly)
• Ensure accuracy of received supplies by counting and comparing packing lists/restock lists with delivered goods and inspect for damage, defects or breakage, reporting any of these issues to the supervisor.
• Must meet established Supply Chain Policy #1 job performance standards and all scheduled timelines.
• Loads and off loads AGV system supply carts and appropriately parks/stages carts for next utilization. Must also be able to use AGV system touch screen correctly to send cart types to scheduled location.
• Clean and maintain shelves within stocking areas and in workstation areas to ensure compliance with safety and infection control regulations.
• Answer all telephone calls in accordance to the department's telephone script ensuring calls are properly answered, appropriate actions are followed and in a timely manner. Apply ICARE and IConnect in all interactions between inter/intra departments.
• Performs any and all Supply Chain job functions as assigned or required.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: Gastroenterology

Gastroenterologist High Risk – Clinical Faculty/Physician

Rush University Medical Center

Chicago, IL

Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges, invites applications for the position of Gastroenterologist High Risk GI Cancer Specialist.

We are seeking a Board-Certified Gastroenterologist with expertise or a strong clinical focus in high-risk gastrointestinal cancers to join a growing, multidisciplinary digestive health and oncology program. This is an exceptional opportunity to build and expand a specialized program dedicated to cancer prevention, early detection, and surveillance.

Position Highlights:

• Focus on high-risk populations (hereditary GI cancer syndromes, Barrett’s esophagus, pancreatic cysts, IBD-related dysplasia, etc. )

• Opportunity to develop a high-risk GI cancer and surveillance program

• Close collaboration with oncology, surgery, genetics, radiology, and pathology specialists

• Access to advanced diagnostics and endoscopic technologies (EUS, EMR, ESD, chromoendoscopy)

• Rush’s partnership with MD Anderson one of the nation’s leading cancer centers allows access to advanced treatments and research.

• Clinical location at Rush University Medical Center with some clinical support at Rush Oak Park Hospital

Key Responsibilities:

• Evaluate and manage patients at increased risk for GI malignancies

• Develop and lead surveillance protocols and care pathways for high-risk populations

• Perform advanced endoscopic procedures for detection and management of premalignant and early malignant lesions

• Collaborate with genetics and oncology teams on personalized risk assessment and care planning

• Participate in multidisciplinary tumor boards and case conferences

• Contribute to program growth, quality improvement, and clinical innovation initiatives

• Involvement in research, clinical trials, and teaching

• Participate in marketing, professional activities and clinical trials in collaboration with MD Anderson and the Rush Cancer Center

Qualifications:

• MD or DO with completion of Gastroenterology fellowship

• Board Certified in Gastroenterology

• Advanced training or demonstrated expertise in GI oncology, advanced endoscopy, or high-risk cancer surveillance preferred

• A minimum of 5 years of Clinical experience is required for this role

• Eligible for medical licensure in the state of Illinois

Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.

Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities. 

Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year. 

All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years. 

Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package.

Pay Range: $400,000 - $587,000

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: Gastroenterology

Gastroenterologist Functional Bowel – Clinical Faculty/Physician

Rush University Medical Center

Chicago, IL

Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges, invites applications for the position of Gastroenterologist Functional Bowel Specialist.

We are seeking a Board-Certified Gastroenterologist with expertise or a strong clinical focus in functional bowel disorders to join a growing, high-performing digestive health program. This is a unique opportunity to build and expand a specialized practice in disorders such as IBS, functional dyspepsia, and motility-related conditions within a collaborative, multidisciplinary environment.

Position Highlights:

• Focus on functional GI disorders including IBS, chronic constipation, functional dyspepsia, and functional diarrhea.

• Collaborative care model with nutritionists, behavioral health, and advanced endoscopy

• Access to advanced diagnostics (motility testing, anorectal manometry, breath testing, etc. )

• Mix of outpatient care and procedural time with main location at Rush University Medical Center in Chicago; schedule will include some clinical rotations at Rush Oak Park Hospital in Oak Park, IL

• Strong referral base with opportunity to grow regional and national reputation

Key Responsibilities:

• Evaluate and manage patients with complex functional GI and motility disorders

• Develop individualized, evidence-based treatment plans incorporating dietary, pharmacologic, and behavioral therapies

• Collaborate with a multidisciplinary team to optimize patient outcomes

• Participate in program development, including clinical pathways and patient education initiatives

• Contribute to quality improvement and clinical innovation efforts

• Contribute to program growth, quality improvement, and clinical innovation initiatives

• Involvement in research, clinical trials, and teaching

Qualifications:

• MD or DO with completion of Gastroenterology fellowship

• Board Certified in Gastroenterology

• Demonstrated interest or advanced training in functional bowel or motility disorders

• 10 years of Clinical experience or more is preferred for this role

• Eligible for medical licensure in the state of Illinois

Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.

Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities. 

Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year. 

All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years. 

Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package.

Pay Range: $450,000 - $587,000

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit:

Hospital: Rush University Medical Center

Department: Employee Service Center

Work Type: Full Time 

Shift: Shift 1

Work Schedule: 8 Hr (8:30 AM - 5:00PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).

Pay Range: $41.44 - $60.14 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary:
This position is responsible for overseeing the day-to-day operations of multiple teams within Rush’s Employee Service Center (ESC), providing leadership through one supervisors and their respective teams. These teams support high-volume HR transactions across onboarding and core employee data changes throughout the employee lifecycle. This position and the teams that it leads is responsible for delivering reliable, accurate, and efficient people process transaction processing services supporting current Rush employees, former employees, and managers. This position also enables a best-in-class customer experience across the ESC through optimization of ESC operational processes, effective leverage of call center technologies, and ensuring documented knowledge/content is accurate and complete. The holder of this position will exemplify the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s degree or 4 years of experience in Human Resources, Organizational Development, Employee Onboarding or Labor Relations.
•5 years of experience in an HR Employee Service Center, shared services environment, or high-volume HR operations function.
•2+ years of experience managing people, including experience leading through others (e.g., supervisors or team leads) preferred.
•Systems thinker with strong analytical skills and ability to synthesize considerable and complex data.
•Proven organizational, project management and leadership skills
•Ability to design, carry out analysis, and model business processes
•Demonstrate initiative and willingness to take on new work.
•Experience with creating a culture of engagement, collaboration and teamwork.
•Experience creating and implementing new processes and procedures within the department.
•Independently able to analyze complex situations and make recommendations for solutions or alternatives.
•Ability to multi-task and manage competing priorities.
•Clear and concise written and oral communication skills and a professional demeanor.
•Proficient in Microsoft Excel and Word applications.
•Experience with HRIS systems and functionality.
•Experience ensuring employee data accuracy, integrity, and compliance, including participation in audits and adherence to data governance standards.
Preferred Job Qualifications:
•Lean or Green Belt Six Sigma certification.
•SHRM Senior Certified Professional (SHRM-SCP) or HRCI Senior Professional in HR (SPHR) credential.
•Working knowledge of employee data compliance, in addition to Federal, State, and local employment laws, regulations, and requirements.
•Experience with Workday Human Capital Management (HCM)
•Experience with call center technologies and case management platforms (e.g., ServiceNow HR Service Delivery, Genesys Cloud)

Responsibilities:
Responsibilities
•Collaborates with the ESC Operations Leadership Team to continuously improve the ESC people, processes, technologies, and knowledge/content across onboarding and core HR transaction services.
•Provides leadership and oversight for multiple ESC functional teams through one supervisors, including the Transaction Processing Team and Onboarding Team within the ESC, including but not limited to acquiring and on-boarding talent, establishing work schedules, developing team members, establishing setting goals, and assessing performance.
•Utilizes metrics, customer feedback, and quality control processes (e.g. root cause analyses, knowledge gap analyses, training needs analyses, critical incident reviews, etc.) to ensure delivery of reliable, accurate and efficient HR service delivery across all transaction areas within established service level agreements.
•Designs new processes, maps out existing processes, and contributes toward solving complex, cross-functional process challenges that the ESC and broader HR organization may encounter.
•Leads efforts to continuously and cost effectively improve and expand ESC’s services while enhancing quality, efficiency, and overall service delivery effectiveness.
•Establishes and maintains governance for knowledge management processes, ensuring documentation is regularly reviewed to keep current, accurate, and complete across all service areas.
•Collaborates with Information Services to proactively understand the capabilities of and leverage technology to enhance efficiency, automation, and service delivery within the ESC.
•Provides leadership oversight and subject matter support during internal and external employee data audits.
•Stays abreast of current shared services best practices, benchmarks and metrics required for a forward thinking service delivery model that encourages self-service adoption across the enterprise.
•Maintains up-to-date knowledge of and ensures compliance with all Federal, State and local employment laws, regulations and requirements.
•Ensures all ESC team members adhere to all Organizational and Service Center policies and procedures related to the handling of personal and confidential information.
•Perform other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: Employee Service Center

Work Type: Full Time 

Work Schedule: 8 Hr (8:30AM - 5:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).

Pay Range: $34.89 - $50.63 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary:
Job Summary:
This position oversees the day-to-day management of Employee Lifecycle Team, including Benefits Specialists and the Employee Accommodation and Return-to-Work Coordinator, in Rush’s Employee Service Center (ESC). This position and the team that it leads is responsible for ensuring reliable, accurate, and efficient execution of benefits, employee accommodations, return-to-work programs and employee lifecycle transactions supporting current Rush employees/managers and former Rush employees. The Supervisor provides operational oversight, coaching, and guidance to team members, supporting high-quality service delivery and adherence to established ESC processes and standards. This position enables a best-in-class customer experience through operational oversight of the ESC knowledge management processes and database. The holder of this position will exemplify the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s degree or 4 years of experience in Human Resources, Organizational Development, Benefits Administration, Employee Lifecycle, ADA/Leave Management, or Business.
•Prior work experience as a senior HR professional or in a people leadership role in an HR shared services organization.
•Strong human resources functional and professional knowledge, including employee lifecycle processes, benefits, employee accommodations, return-to-work programs, and employee data management.
•Systems thinker with strong analytical skills.
•Proven organizational, project management and people leadership skills.
•Ability to design, carry out analysis, and model business processes.
•Demonstrated history of initiative taking and willingness to take on new work.
•Learning agility and comfort working under conditions of ambiguity.
•Proactive and highly motivated with a professional attitude and ambition.
•Experience with creating a culture of engagement, collaboration and teamwork.
•Ability to multi-task and manage competing priorities.
•Clear and concise written and oral communication skills and a professional demeanor.
•Proficient in Microsoft Excel and Word applications.
•Experience with HRIS systems and functionality.
Preferred Job Qualifications:
•2+ years of experience managing people, preferably in employee lifecycle, benefits, accommodations, or return-to-work operations.
•Hands-on experience using Workday Human Capital Management (HCM) highly desirable.
•Hands-on experience with HR case management platforms such as ServiceNow.
•HR profession certification (e.g., SHRM CP/SCP, HRCI PHR/SPHR)
•Prior process design experience or certifications (e.g., Six Sigma)
•Prior experience leading projects of low to moderate complexity
•Experience working in a high-volume HR operations or employee service center environment.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
•Collaborates with the ESC Operations Leadership Team to implement and continuously improve benefits, accommodation, return-to-work, and employee lifecycle transaction processes, technologies, and knowledge/content.
•Supervises the Employee Lifecycle Team, including Benefits Specialists and the Employee Accommodation and Return-to-Work Coordinator, including but not limited to acquiring and on-boarding talent, establishing work schedules, developing team members, setting goals, and assessing performance.
•Provides effective coaching to team members in the areas of customer service, communication and employee lifecycle best practices, ADA accommodations, and return-to-work programs, resulting in excellent customer service and staff performance
•As a working supervisor, also expected to assist with benefits transactions and employee accommodation/return-to-work processes during periods of high request volume and/or to cover for staff members who are on PTO or otherwise unavailable, as needed.
•Supports efforts to improve and expand benefits, accommodation, and return-to-work services, enhancing quality, efficiency, and consistency across the ESC.
•Contributes to the design and oversees execution of operational processes to ensure ESC knowledgebase and portal content related to benefits, accommodations, and return-to-work is current, accurate, and complete.
•Utilizes metrics, customer feedback, and quality control processes (e.g., root cause analyses, knowledge gap analyses, training needs analyses, critical incident reviews) to ensure reliable, accurate, and efficient execution of employee lifecycle transactions.
•Builds and maintains cooperative working relationships across interdepartmental boundaries while resolving customer and vendor issues, creating and updating procedures and processes resulting in complete documentation for customer issue and request resolution.
•Liaises with Information Services to proactively understand the capabilities of and leverage technology to enhance efficiency, automation, and service delivery within the ESC.
•Provides expertise and support during internal and external employee data audits.
•Stays abreast of current shared services best practices, benchmarks and metrics required for a forward-thinking service delivery model that encourages self-service adoption across the enterprise.
•Maintains up to date knowledge of and ensures compliance with all Federal, State and local employment laws, regulations and requirements, including ADA and applicable leave laws.
•Adheres to and ensures each direct report adheres to all Organizational and Service Center policies and procedures related to the handling of personal and confidential information.
•Perform other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.