Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Qual & Training

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $34.89 - $56.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position serves as a facilitator for departmental and/or organizational training, assisting in the assessment, development and delivery of associated training materials and curriculum. The employee will facilitate training programs, performing assorted administrative or operational functions such as assisting in the research and development of multi-media training materials for individual, departmental, and organizational-wide presentation and maintaining the training calendar and database. Works with intermittent supervision and review; work problems involving departures from standard policies, interpretations, or procedures will be presented to the Management for review and direction on resolution. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s Degree in Adult Education, Educational Methods, Communications, Healthcare Administration or related field or 5+ years of related experience in progressive roles.
•Three (3) years’ training, teaching, or business coaching experience.
•Three (3) years’ experience working with EPIC Cadence in a practice or Access Center environment.
•Experience within a large hospital or integrated healthcare delivery system
•Unique combinations of both hard and soft skills in order to prepare, analyze, and present data to various audiences.
•Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
•Strong attention to detail and an aptitude for organizing information logically.
•Strong organizational skills & ability to multitask and prioritize
•Proficient in Medical Terminology and HIPAA
•Excellent MS Office skills
•Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
•Demonstrated ability to learn quickly and follow through.
•Strong interpersonal skills with the ability to motivate and build relationships.
•Able to travel to multiple hospital sites, corporate settings, and seminar locations.
•Able to work under stressful conditions while maintaining professionalism.
•Work will often require flexibility and meeting tight deadlines.
•Able to communicate with many different customers and seek solutions to move the organization forward.
•Ability to make independent decisions in problem solving.
•Ability to prioritize own work.
•Ability to work well with individual associates.
•Able to work well in a team.
•Ability to work varied hours in a 24-hour day.
•Able to participate in process improvement initiatives.
Preferred Job Qualifications:
•Two (2) years’ revenue cycle experience.
•EPIC certification or EPIC credentialed trainer.
•Experience with Automated Call Distribution systems (Cisco preferred)
Physical Demands:
•Able to do light lifting.

Responsibilities:
1.Possesses a broad spectrum of knowledge encompassing multiple workflows and procedures across various specialties and departments.
2.Delivers new hire training in scheduling, registration, epic, revenue cycles, including the use of telephony platform, CRM, webchat, and other applications.
3.Designs and maintains training materials, including knowledge articles, guides, presentations, and exercises.
4.Develop tutorials that guide end-users through the usage of diverse applications, simplifying complex tasks. Generate high-quality documentation tailored to different user groups, ensuring information is clear and effective.
5.Act as a point of contact for knowledge-related inquiries and provide guidance to employees seeking information or resources.
6.Analyze existing source content and transform it into well-structured step-by-step instructions and user-friendly documentation.
7.Conduct reviews and updates of existing documentation to ensure accuracy and consistency, and make revisions as needed. Continually enhancing training materials, methodologies, and content, keeping them aligned with evolving industry standards and technological advancements.
8.Collaborates with management teams to identify associate training needs and incorporate them into one-time or ongoing training programs.
9.Acts as a coach and mentor, providing guidance and support to team members, while actively participating in the training of Level 1 personnel to enhance their skills and capabilities.
10.Develops and refines departmental quality monitoring standards and guidelines, ensuring continuous improvement and alignment with industry best practices.
11.Conducts audits and identifies themes and trends in the root cause of errors to facilitate proactive problem-solving and process improvement efforts.
12.Document operational improvement opportunities and learner questions during training. Follow up with leaders to summarize training content and skill levels demonstrated.
13.Assists in project leadership, contributing to scoping, planning, execution, and closure phases, ensuring adherence to project timelines and deliverables.
14.Other similar and/or related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Psychiatry Rush Day Hosp PBC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

This position is part of Rush’s Day Program (Partial Hospitalization Program) for adults.  The role involves Structure group treatment and providing utilization management to support patients in their treatment planning, discharge needs, and overall care coordination.

  The Licensed Clinical Social Worker is a key member of the Department of Psychiatry and Behavioral Sciences at Rush. The LCSW provides clinical consultation to assess and treat individuals with common mental and behavioral health conditions and their family members in a multidisciplinary outpatient practice setting, on inpatient, and hospital units and within the home and school communities. Insight and direction for patients will be offered to ensure that clients are connected to other services and support in the community, at school or in another appropriate setting. The LCWS works in collaboration with psychiatrists, psychologists, social workers, counselors and other members of the multi-disciplinary team. The person who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures  

Other information:
Required Job Qualifications:

•   Master’s degree in Social Work, Psychology or Applied Behavioral Science required. 
• Current State of Illinois licensure as LCSW required.
•  Two years of previous social work experience in healthcare, care management, mental health and/or social services 
• Excellent interpersonal skills and solid knowledge of community resources, demonstrated organizational skills. 
• Ability to assess patient and family needs, able to ask appropriate questions. 

Preferred Job Qualifications: 

• In-depth experience working with patient groups.
•  Experience with evidence based therapies. 
• Strong active listening, critical thinking, judgment and decision making skills. 
• Excellent verbal and written communication, interpersonal and organizational skills. 
• Proficiency with MS Office Suite. 
• Ability to sense problems or potential problems. 
• Ability to apply inductive and deductive reasoning to information received and identifying relationships between seemingly unrelated events/information. 
• Bilingual English/Spanish preferred.  

Responsibilities:

•   Interviews, assesses and evaluates clients and families who present themselves for care; provides professional outpatient counseling and treatment with the goal of maximizing personal/family stability.
•  Prepares intake summaries, treatment plans and case summaries while maintaining on-going confidential records. 
• Charts member's treatment and progress in accordance with state and other regulations and in keeping with accepted community standards. 
• Develops implements and evaluates treatment approaches for clients and affected family members, including individual, family, group or intensive therapeutic modalities.
•  Confers and consults with physicians and other care team members regarding client's progress and treatment; this may include conferring with attending physicians regarding hospitalized clients regarding recommendations for treatment plans. 
• Utilizes resources within the community that support children and families to meet treatment goals (these community resources will offer options for referrals to external resources for the client and/or family members). Participates in development, implementation and evaluation of programs within the psychiatry department at Rush.
•  Develops and conducts psycho-educational classes and groups.
•  Supervises the work of social work interns.
•  Performs related duties as required.  

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Neuro Mvmt Disorders - Office

Work Type: Full Time 

Movement Disorders – Neuro-geneticist – Clinical Faculty 

Rush University Medical Center 

Chicago, IL 

The Parkinson’s Disease and Movement Disorders Program at Rush University Medical Center, Chicago, is expanding its program. We are seeking a neuro-geneticist.  

•The neuro-geneticist will join nine full-time Movement Disorders specialists, four neuropsychologists, two psychiatrists, four neurologist fellows, one full-time genetic counselor, a physician-assistant and an advanced practice nurse on the downtown campus to support our mission focused on Patient Care, Research and Education.  

•The neuro-geneticist will participate in outpatient clinics and multi-disciplinary programs, such as the new Rush Center for Genomic Medicine (RCOG), which is a collaborative center with the Department of Pediatrics.

 •Primarily an outpatient program with clinic hours from 8:00 AM to 5:00 PM and sees approximately 8,500 adult and pediatric patients annually.

 •Eligible for a faculty appointment at the Assistant Professor level or higher at Rush Medical College; faculty rank will be commensurate with experience.

 •This position will be predominantly clinically focused, with opportunities for research collaboration and educational initiatives. 

Program Overview (Rush Parkinson’s Disease and Movement Disorders Program): 

•Rush University holds several Centers of Excellence designations and is the longest existing movement disorder program in Chicagoland. 

•An inpatient movement disorder consult service is staffed by neurologists and run by movement disorder fellows.

•Fellows, students, residents, and videography are integral parts of the program. 

•Opportunities for involvement in clinical research, leadership within the Rush Center for Genomic Medicine (RCOG), neuro-genetics program building, and supervision of residents and fellows are also available. 

Rush University System for Health (Rush) is an academic health system whose mission is to improve the health of the individuals and the diverse communities it serves through the integration of outstanding patient care, education, research and community partnerships. 

Rush includes Rush University Medical Center, Rush University, Rush Copley Medical Center and Rush Oak Park Hospital, as well as numerous regional outpatient care facilities. Rush University, with more than 2,500 students, is a health sciences university that comprises Rush Medical College, the College of Nursing, and the College of Health Sciences.

 Rush is an elite medical community recognized yearly for excellence in patient care, medical discovery and clinical expertise. We are committed to fostering and sustaining a climate and culture wherein all staff, faculty, patients, and students thrive. Our continued pursuits have earned Rush University Medical Center the distinction of being on U.S. News & World Report’s Best Hospitals Honor Roll for 2024-2025. This places the Medical Center amongst the top 50 of the more than 5,000 hospitals evaluated. U.S. News & World Report has also recognized eleven Rush programs amongst the nation’s best, including top ten national rankings for neurology and neurosurgery and orthopedics. Rush University Medical Center has received Vizient's Quality Leadership Award, ranking second among 99 academic medical centers across the country.

All three Rush hospitals have earned the LGBTQ Healthcare Equality Leader designation in the Healthcare Equality Index. Additionally, Rush has been named as one of the nation’s "Best Place to Work for Disability Inclusion" for the past six consecutive years. Our physicians, advanced practitioners, nurses and staff are the heartbeat of our health system’s ongoing success. We know how important it is to recruit and retain exceptional staff and faculty to execute our mission. 

We’re passionate about health equity: for the communities we serve, for our patients and for our employees. We know that the South and West Sides of Chicago have historically been underserved. As a result, there is a 16-year gap in the life expectancy of someone in Chicago’s Loop versus someone in Chicago’s West Side. As the largest employer on Chicago’s West Side, we take it seriously that our institution can change this. As part of our Anchor Mission strategy, we hire, invest, buy and source, and volunteer locally. We’ve invested more than $6 million on the West Side since 2018, and that number continues to grow every year. And, of course, we continue to provide excellent patient care for everyone who comes to Rush. 

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package. 

Required Qualifications: 

•M.D. degree •Licensed in the State of Illinois

 •Board Certified or Board Eligible in Neurology 

•Strong commitment to patient care, resident education, clinical medicine, and research 

•Medical Degree (MD or DO) from an accredited medical institution 

•Board-eligible or certified in Neurology 

•Valid IL medical license or ability to obtain licensure 

•Strong commitment to patient care, resident education, clinical medicine, and research 

•We support exceptional international physicians who meet the requirements for this position 

Pay Range: $213,000 - $290,000 Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

 Join Rush and become part of one of the nation’s best healthcare systems. 

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics 

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Chemistry

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $25.20 - $35.60 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for accepting, processing, and performing waived and moderate laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

Required Job Qualifications:
•Experience: No previous experience required.
•Associates degree or higher in relevant science required, or education/work experience meeting the qualification of moderate complexity testing personnel as defined by CLIA 42 CFR 493 1489.
•Employees in this job classification are qualified to perform waived and moderate complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996. RUMC reserves the right to limit an MLT's scope of testing.
•Certification (or eligible) from a nationally recognized certifying agency is required. Eligibility as determined by ASCP and/or AMT requirements. Some laboratory disciplines may require more stringent certification criteria.

Responsibilities:
Job Responsibilities:
Order Entry/Customer Service
•Performs multiple computer entry, inquiry, and receiving functions.
•Performs transcription of laboratory orders and registration activities when needed.
•Demonstrates good communication and customer service skills on the phone and in person.
•Calls critical results, documents to whom and that a “read back” was performed and within the expected time frame.
Specimen Processing
•Accessions and processes specimens according to the appropriate procedure prepare specimens accordingly for transport or delivery.
•Recognizes and resolves any specimen and equipment problems.
•Delivers specimens to RUSH laboratory locations, and/or loads specimens on instrumentation.
Performs Laboratory Testing
•Utilizes required Personal Protective Equipment (PPE) as defined by the lab area.
•Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained; All testing must be done following Rush-approved Policies and Procedures.
Quality Control and Preventative Maintenance
•Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation.
•Recognizes QC problems or discrepancies and attempts to determine the cause of problem. Notifies appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure.
Troubleshooting
•Performs basic troubleshooting of equipment and processes with minimal assistance, documents action and notifies appropriate personnel, for example, supervisors, of problems all the time. Able to recognize when additional help is needed and seek out that help.
Organization of Work Area
•Keeps work area neat, clean, organized, and well-stocked at all times. Disinfects the area at the beginning and end of each shift.
Specimen Acceptability
•Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification.
Turnaound Time Expectations
•Meets turnaround time expectations by prioritizing and organizing the workload for the shift. Monitors the pending list periodically to ensure turnaround time of all samples.
Time Management
•Utilizes time effectively and seeks out additional job duties when shift tasks are complete.
•Completes work without incurring overtime. Assists fellow workers to finish shift tasks.
•Adheres to the defined allotted time for breaks and lunch.
Continuing Education
•Required to obtain and document 12 hours of laboratory continuing education per year.
Special Projects
•Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame.
•Participates in procedure implementation and training of new staff and students.
•Encouraged to identify and participate in process improvement projects.
Report Reviewing and Results Reportings
•Reviews lab results as required and takes appropriate action before verification and release.
•Recognizes and calls critical results within defined time frames.
•Reviews paper generated results and transcribes accurately into the Lab Information System.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: University Anes Pain Center

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.50 - $29.73 per hour

Sign on Bonus: $3,000

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Aurora, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Neuro General Copley - Office

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign on bonus: $3,000

Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Cardiosciences ICU-CVICU

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 4

Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Qualifications Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
Skills:
1.Analytical ability is required.
2.Communication skills are required in order to lead and teach.
3.Ability to interact effectively with others in difficult situations.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
2.Utilizes system wide resources to support decision making and action.
3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
address.
4.Communicates current evidence-based information with peers.
5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
9.Recognizes changes in patient status and consistently responds effectively.
10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
risk patient identification) to minimize risk.
13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
14.Demonstrates the ability to provide education to staff and students on the unit.
15.Demonstrates beginning leadership skills related to patient care.
16.Delegates effectively and consistently to optimize patient outcomes.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18. Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pediatric Neurology Research

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $25.20 - $35.60 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This positions provides regulatory support for multiple clinical research studies, which may involve multi-centered cooperative group studies, single site studies, intergroup studies, industry studies, and investigator initiated studies. Prepares internal and external regulatory submissions throughout the conduct of the assigned studies. The incumbent exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
• Bachelor’s degree.
• 2-4 years clinical experience
• 2 years coordinating Human Subjects research.
• Must demonstrate proficiency with the Code of Federal Regulations pertaining to Human Subject Protections, including 45CFR46, 21CFR50 and 56, Good Clinical Practice, the Declaration of Helsinki, the Belmont Report and HIPAA, and RUCC policies and procedures.
• Demonstrated problem-solving, critical decision makings and professional judgement.
• Strong analytical skill with a high attention to details.
• Clear and concise verbal and written communication with ability to communicate complex concepts for a wide range of individuals in a cross-functional environment.
• Demonstrated ability to collaborate within multi-disciplinary teams, customer service oriented
• Ability to meet deadlines and coordinate multiple aspects of the ongoing project.
• Ability to manage stressful situations.
• Proficiency with Microsoft Office Suite.
• Proficiency with Adobe Acrobat.
• Requires a commitment to customer service and the ability to work effectively and collaboratively in a complex academic environment.
Preferred Job Qualifications:
• Bachelor's degree in Health Sciences or related discipline.
• Master’s degree in science or health related field.
• 2 years of years of clinical research experience, in the academic or pharmaceutical clinical trials environment.
• Relevant certification as a Certified Clinical Research Professionals (CCRP), Certified Clinical Research Associate (CCRA), Certified Clinical Research Coordinator (CCRC), or Certified IRB Professional (CIP) strongly preferred or required within 1 year of employment.

Responsibilities:
• Supports multiple clinical research studies, which may involve multi-centered cooperative group studies, single site studies, intergroup studies, industry studies, and investigator initiated studies.
• Writes and prepares IRB regulatory submissions, including but not limited to consent forms, new project applications, continuing review applications and unanticipated problems.
• Communicates with IRB and finalizes documents based on IRB comments and recommendations to ensure IRB approval of study.
• Coordinates submissions to ancillary committees such as Protocol Review and Monitoring Committee, Radiation Safety Committee, and Institutional Biosafety Committee.
• Provide ongoing study status updates, responds to questions and may create summary report(s) for distribution to PI, Administrator, Office of Research Affairs, Sponsor and Compliance throughout the conduct of the study
• Collaborates with study team to ensure implementation of amendments, awareness of safety, and protocol changes and document version control.
• Serves as the primary regulatory contact for studies to ensure that regulatory files are audit-ready.
• Works closely with the Office of Research Affairs and Research Compliance to ensure Standard Operating Procedures (SOPs) are implemented and documented in accordance with study sponsor, Principal Investigator, and regulatory agency specifications.
• May collaborate with study investigators, nurses, study coordinators, and study sponsors to coordinate study start-up activities, which include collection and distribution of regulatory, budget, contract, and coverage analysis documents.
• Maintains accurate records related to the regulatory aspects of clinical research.
• May coordinate timely investigator assessment of safety reports.
• Proactively identifies regulatory issues and/or variances with study protocols and recommends process improvements.
• May train new research coordinators on basics of regulations applicable to clinical research and lead presentations.
• Maintains current knowledge of industry trends.
• Coordinates department or clinic compliance.
• Directs compliance documentation submission and maintenance.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Rush Alzheimers Dis Ctr-ResFac

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $52.08 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Staff Research Scientist will design and perform complex scientific research experiments. This person will lead research efforts on human iPSC-based disease modeling or/and CRISPR gene perturbations. The job will perform experiments, analyze data, compile results, and monitor quality control processes to ensure integrity of research. The position will utilize knowledge of molecular biology, neurobiology, cell biology, human genomics, and stem cell biology. This person will troubleshoot and evaluate data, and prepare manuscripts based on experimental results. The work requires the application of highly specialized knowledge of brain development and human genetic/epigenetic regulations. Some of the related techniques that will be applied in the research to be conducted will include human iPSC cultures, neural differentiation, brain organoid cultures, high-content imaging, molecular biology, viral packaging, CRISPR gene perturbations and data analysis. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Ph.D. with 3 years expertise in Neuroscience, Cell biology, Developmental biology, Stem cell biology, molecular biology, or related field or a Master’s degree with 6 years of experience.
•Excellent skills and experience in human iPSC cultures, neural differentiation, and brain organoid cultures.
•Excellent skills and experience in assay development and high-content imaging.
•Excellent skills and experience in molecular biology and CRISPR gene perturbations
•Excellent project planning, organization, and problem-solving skills.
•Excellent communication and interpersonal skills
•Proven ability to work independently and in collaborative team environments.
•Ability to work for 8 hours daily in the lab.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Responsibilities:
•Mentor technicians and graduate students
•Generate multi-cellular 2D and 3D culture models to incorporate different cell types
•Develop cellular, molecular, and functional assays to examine AD phenotype in the dish
•Conduct gene perturbation experiments to test AD candidate genes
•Collect and analyze multi-module data, including imaging, FACS, qRT-PCR, targeting sequencing etc.
•Coordinate other team members to successfully execute the research plan
•Prepare and/or publish scientific papers and manuscripts
•Contribute to grant writing
•Communicate with other RADC teams on related projects.
•Plan and conduct of statistical analysis of data
•Prepare abstracts and meeting materials to present (slides, posters) within scientific group
•Plan meetings (such as investigator meetings and other scientific/operational meetings)
•Design and execute complex research procedures.
•Develop and perform routine and complex protocols for research programs.
•Assist in developing, implementing, and monitoring quality activities.
•Collaborate with principal investigators in determining study design and performing statistical analyses.
•Perform and develop routine and complex computational and database methods for implementation.
•Participate in meetings with principal investigator and research staff and evaluate/interpret the validity of data, develop methodologies, evaluate lab procedures.
•May oversee the work of laboratory personnel including training and development as well as daily work direction/delegation/prioritizing.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: Surgery and Psychiatry & Behavioral Sciences

Work Type: Full Time 

Psychologist, Gender-Affirming Care – Clinical Faculty

Rush University Medical Center

Chicago, IL

Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges, invites applications for the position of Psychologist, Gender-Affirming Care to join the Departments of Surgery and Psychiatry & Behavioral Sciences.

Candidates will join the faculty of Rush Medical College, and teach residents, medical students, and other trainees in clinical settings. Opportunities for research, mentorship, and other activities within our vibrant academic community may be available depending on the candidates’ background and experience. This position offers a competitive salary and benefits package and an academic rank commensurate with experience. Eligible candidates should possess a strong clinical background with a broad range of mental disorders. Training and experience in the care of sex and gender minorities is required, and experience working in medical settings is strongly preferred.

This position will be housed in the Gender-Affirming Surgery Clinic and will provide clinical services, including assessment and treatment, to adults seeking, undergoing, and recovering from gender-affirming surgeries. Clinical work will be primarily outpatient and in-person, but less frequently will include video visits and postoperative, inpatient care.

The successful candidate will work closely with related clinical and administrative services in the Gender-Affirming Surgery Clinic and across the hospital, caring for transgender and gender diverse people. While surgery-related assessments and interventions will be the priority, the candidate will also provide ongoing psychotherapeutic treatments established for a range of conditions. The successful candidate will conduct quality improvement and program development initiatives at the intersection of gender-affirming care and mental health.

This position will receive professional development, mentorship, and a peer community via the Division of Hospital Psychology. Hospital Psychology provides psychological services to patients and families admitted in critical care, acute care, acute rehabilitation and critical illness recovery units, and operates small outpatient clinics designed to meet the needs of recently discharged patients, older adults, and people with disabilities.

Rush University System for Health (Rush) is an academic health system whose mission is to improve the health of the individuals and the diverse communities it serves through the integration of outstanding patient care, education, research and community partnerships.

Rush includes Rush University Medical Center, Rush University, Rush Copley Medical Center and Rush Oak Park Hospital, as well as numerous regional outpatient care facilities. Rush University, with more than 2,500 students, is a health sciences university that comprises Rush Medical College, the College of Nursing, and the College of Health Sciences.

Rush is an elite medical community recognized yearly for excellence in patient care, medical discovery and clinical expertise. We are committed to fostering and sustaining a climate and culture wherein all staff, faculty, patients, and students thrive. Our continued pursuits have earned Rush University Medical Center the distinction of being on U. S. News & World Report’s Best Hospitals Honor Roll for 2024-2025. This places the Medical Center amongst the top 50 of the more than 5,000 hospitals evaluated. U.S. News & World Report has also recognized eleven Rush programs amongst the nation’s best, including top ten national rankings for neurology and neurosurgery and orthopedics. Rush University Medical Center has received Vizient's Quality Leadership Award, ranking second among 99 academic medical centers across the country.

All three Rush hospitals have earned the LGBTQ Healthcare Equality Leader designation in the Healthcare Equality Index. Additionally, Rush has been named as one of the nation’s "Best Place to Work for Disability Inclusion" for past six consecutive years. Our physicians, advanced practitioners, nurses and staff are the heartbeat of our health system’s ongoing success. We know how important it is to recruit and retain exceptional staff and faculty to execute our mission.

We’re passionate about health equity: for the communities we serve, for our patients and for our employees. We know that the South and West Sides of Chicago have historically been underserved. As a result, there is a 16-year gap in the life expectancy of someone in Chicago’s Loop versus someone in Chicago’s West Side. As the largest employer on Chicago’s West Side, we take it seriously that our institution can change this. As part of our Anchor Mission strategy, we hire, invest, buy and source, and volunteer locally. We’ve invested more than $6 million on the West Side since 2018, and that number continues to grow every year. And, of course, we continue to provide excellent patient care for everyone who comes to Rush.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package.

Pay Range: $114,000 - $147,000

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems. 

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: PB Revenue Integrity

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $52.08 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
As a key role in the Revenue Integrity team, the Auditor & Educator is responsible for conducting reviews of EMR documentation of patient encounters to ensure coding accuracy and documentation adequacy. The professional will work collaboratively with clinical providers to improve revenue cycle integrity while seeking and identifying trends and opportunities for coding optimization. The incumbent will regularly conduct coding reviews of CPT, ICD-10, and modifier utilization. Provide feedback and focused educational programs on the results of auditing, review claim denials pertaining to coding, and implement corrective action plans. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Bachelor’s Degree
• Certified Professional Coder (CPC) or Certified Coding Specialist- Physician Based (CCS-P)
• Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) certification in conjunction with physician based coding experience, including evaluation & management (E/M) and surgical coding experience, may be considered contingent upon CPC or CCS-P certification being acquired within the first 6 months of employment.
• Three years of E/M and/or surgical coding experience.
• Extensive knowledge of federal, state, and payer-specific regulations and policies pertaining to documentation, coding, and billing, with demonstrated ability to interpret such guidelines.
• Demonstrates an advanced knowledge and skill in analyzing patient records to identify non-conformances in CPT, ICD-10-CM and HCPCS code assignment by passing a department administered coding proficiency test.
• Demonstrates commitment to continuous learning and performs as a role model to other coding staff.
• Strong communication and organizational skills.
Preferred Job Qualifications:
• Certified Professional Medical Auditor (CPMA) and/or Surgical Coding certifications
• Experience working in a Teaching Hospital setting.
• Prior experience with billing and claims processing.
• Prior experience working in a hospital or clinical setting.
• Proficient in Excel, Word, Data Entry, computerized health care billing software knowledge, experience in Epic Ambulatory.

Responsibilities:
1.Coordinates, schedules, and performs reviews of professional services and documentation performed by RUMG & ROPPG providers.
2.Evaluates clinical documentation to identify inconsistency or improvement opportunities that could impact reimbursement, revenue integrity, and/or reduce denials.
3.Reviews charge information submitted by certified coders, claim forms, and insurance correspondence to determine if coding, billing, claim follow-up, payment receipts, posting activities, and credit processing is being performed in an accurate and timely manner and is supported by documentation.
4.Prepares written reports of the audit findings to internal leadership, clinical leadership, and providers.
5.Develops educational presentations, learning tools, and training material.
6.Provides education for both providers and coders for appropriate CPT, ICD-10, and modifiers based on supporting documentation and EMR charge capture support.
7.Serves as a liaison point of contact for clinical coding inquiries and communication for professional billing revenue cycle
8.Seeks to establish collaborative relationships with physician leaders, clinical providers, IS, Corporate Compliance, Revenue Cycle, and administrative leadership in the support of coding education and documentation adequacy.
9.Assists with claim denial reports to ensure optimal reimbursement
10.Analyzes billing trends to identify areas of non-compliance and prepares regular reports on review findings to appropriate committees.
11.Assists in the development of corrective action plans and participates in compliance investigations as needed.
12.Manages special projects individually or in collaboration with other departments.
13.Track coding quality and documentation improvements to measure ROI, organizational growth and support of CPI initiatives.
14.Performs job functions adhering to service principles with customer service focus on I-Care values.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.