Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 4 Hr (11:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: POB Pharmacy

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 6 Hr (9:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $22 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician Intern assists licensed pharmacists in the practice of pharmacy, demonstrating leadership and initiative, and fulfilling the needs of the department and the Medical Center. The Pharmacy Technician Intern is involved in the training of newly hired pharmacy technicians and pharmacy technician interns. The pharmacy intern exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Job Requirements:
•Currently enrolled at an accredited college of pharmacy
• A current Pharmacy Technician Student license for the state of IL
•Ability to effectively follow directions, analyze problems and interpret analytical data.
•Strong communication skills with an emphasis on customer service skills.
•Accountable for his/her actions, progress and development.
•Attention to detail to provide high quality care and accurate medication preparation.
•Ability to operate technology accurately and efficiently by the end of the defined training period.
•Consistently demonstrates leadership and initiative to peers and others in handling workload. Planning, prioritizing, and analyzing situations are frequently required.
•Consistent outstanding attendance record relating to tardiness and absences. Willing to fill unscheduled absences as required.
Preferred
•Attitude to learn and grow professionally
•Superior time management skills in order to balance school and work without compromising either
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Environment
Equipment/Machines Used in Performing Work:
Microsoft Outlook, Epic, pharmacy automation, fax machine, copier and other office equipment as necessary..
Physical Demands
Working Conditions:
May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents. Lifting up to 30 pounds, continuous standing, and frequent walking may be required.
Position Type and Expected Hours of Work
This is a not full time position. Shifts will vary from daytime to evening and included weekends. As noted above, once the intern becomes a P3 student, evening medication reconciliation shifts are expected at least once weekly. In addition, interns are expected to pick up shifts during holiday and summer breaks. It’s possible that full time work may be available if the intern is interested.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration.
2.Ability to use available print and online references as appropriate.
3.Understand the pharmacy workflow for first doses, pyxis refills, cart fill and batches.
4.Understand the pharmacy workflow for medication returns and medication disposal.
5.Performs pharmaceutical calculations accurately including fundamental math calculations, metric conversions, pharmaceutical dose calculations and parenteral dose calculations.
6.Responsible for the accurate interpretation of EPIC pharmacy labels:
a.Interpretation and understanding of medical abbreviations.
b.Identification and differentiation of various types of medication orders (Scheduled, PRN, Once, STAT, NOW).
7.Ability to appropriately label all medication dosage forms including auxiliary labels for expiration and storage as required.
8.Responsible for the accurate and timely filling and delivery of patient-specific medications and Pyxis restocks.
9.Ability to troubleshoot Pyxis equipment (i.e.: failed drawers, inventory, outdates).
10.Ability to utilize technology in the pharmacy (i.e.: Carousels, DoseEdge, WASP, MILT, RxVerify) as needed for assigned duties.
11.Responsible for the preparation of non-sterile compounding and packaging:
a.Ability to accurately draw up oral syringes, compound topical medications and other duties as assigned.
b.Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
12.Responsible for answering phones, assisting caller with missing medication requests and any other technical duties as assigned.
13.Responsible for utilization of Epic for technical requests (i.e.: missing medications, Pyxis out of stock and responding to in-basket messages)
14.Responsible for inventory, storage and supply maintenance of assigned areas.
15.Place orders through RxWorks to maintain adequate inventory levels as assigned:
a.Follow stock rotation practices when putting away medication orders.
16.Responsible for compliance with USP <797> and aseptic technique practices when preparing sterile products:
a.Recognizes incompatible, unstable and/or expired compounded sterile products.
b.Maintains all required documentation of compounded sterile products and production areas for sterile products.
17.Recognizes investigational drug orders and documentation requirements for preparation and use.
18.Responsible for exchanging emergency carts and completion of required documentation as assigned.
19.Responsible for knowing the laws and regulations related to controlled substances.
20.Maintain cleanliness of all equipment and work areas.
21.Knowledge of departmental and Medical Center safety practices.
22.Awareness of departmental quality assurance processes.
23.Actively participates in various departmental committees and educational activities as assigned.
24.Responsible for the smooth and efficient technical operation of the specific practice site. Provides in advance and in follow-up the management of issues of a departmental or site-specific nature regardless of absence from the work site. For example, before a scheduled day off, the technician brings important issues to the attention of the replacement technician or follows up on problems with the replacement person upon return.
25.Assists supervisor and pharmacist working in the area in the execution of related assignments involving technical support for the department or practice site.
26.Responsible for participation in the review, revision, and preparation of related policies and procedures for the Department of Pharmacy Policy and Procedure manual.
27.Provides departmental support and leadership in fulfilling departmental staffing needs as required during short staffing situations.
28.Under the direct supervision of the pharmacist the Pharmacy Technician Intern may perform:
a.Medication admission histories
b.Medication discharge counseling
c.IV to PO reports
d.Creatinine clearance monitoring
e.Drug Use Evaluations
29.Any and all other duties as assigned.
Behavioral and leadership Responsibilities
1.Interacts professionally and appropriately with other healthcare professionals and RUMC employees.
2.Demonstrates ability to coach/train other technicians and pharmacy students.
3.Demonstrates adaptability, initiates action, manages work, contributes to team success, communication, professional knowledge and technical skills, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career Ladder expectations.
4.Will participate in evening medication reconciliation once weekly during P3 year to assist in achieving department’s goals in medication histories for high risk patients.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Aurora, Illinois

Business Unit: Rush Medical Group

Hospital: Rush Copley Medical Center

Department: Psychiatry Adult 

Work Type: Full Time 

Psychiatry– Physician 

Rush Copley Medical Center 

Aurora, IL 

Rush Copley Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges, invites applications for the position of Inpatient and Outpatient Psychiatrist to be primarily located at Rush Copley Medical Center.  

Clinical & Academic Responsibilities

 •This role is a balanced 0. 50/0.50 FTE hybrid position, designed for a physician who values both acute consultative work and outpatient care.

 •Inpatient Services (0.50 FTE): Provide expert psychiatric consultation and stabilization within the Emergency Department, general medical-surgical floors, and the Intensive Care Unit (ICU).

 •Outpatient Care (0.50 FTE): Manage a diverse clinical portfolio within our outpatient practice, focusing on evidence-based treatment for a broad range of psychiatric disorders. 

•Academic Engagement: As a member of the faculty, the successful candidate is required to participate in Departmental Grand Rounds, contributing to the ongoing education and clinical discourse of the RUSH community. 

•Specialized Focus: We highly value candidates with interest or experience in Consultation-Liaison (C-L), Emergency Psychiatry, and Addiction Psychiatry. 

Qualifications & Requirements

 •Education: Medical degree (MD/DO) and completion of an ACGME-accredited Psychiatry residency. 

•Board Status: American Board of Psychiatry and Neurology (ABPN) Board Certified or Board Eligible.

 •Clinical Experience: Minimum of two (2) years of dedicated inpatient psychiatric experience (post-residency/fellowship preferred), demonstrating a strong clinical background in managing complex, high-acuity cases.

 •Licensure: Must possess or be eligible for a permanent Illinois medical license and controlled substance registration. 

•Residency: Must reside within 45 minutes of Rush Copley Medical Center 

Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities. 

Rush includes Rush Copley Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.

Rush Copley Medical Center, located in the Fox Valley area, is a key part of the Rush network, offering state-of-the-art facilities and high-quality care to its community. With its academic affiliation to Rush University, Rush Copley patients benefit from access to the latest medical advancements. The hospital provides comprehensive services, from 24/7 emergency care to advanced cancer treatment, surgical services, and women's health. Rush Copley’s collaborative approach to care ensures that each patient receives compassionate, patient-centered treatment, backed by the latest technologies and medical expertise.

Rush Copley is surrounded by excellent suburbs including Naperville, which ranked number one among the 228 cities rated for the Best Cities to Raise a Family in America and Cities with the Best Public Schools in America by Niche.com. Living in the western suburbs of Chicago offers a unique blend of suburban tranquility and easy access to the excitement of Chicago. Ideal for families, with excellent schools, abundant parks, and community-focused atmospheres, the affordable cost of living make the western suburbs a desirable option for those seeking a high quality of life near all that Chicago has to offer. With abundant outdoor recreation options and a rich cultural scene, it’s the perfect place to balance work, family, and personal pursuits. The area is well-connected by major highways for easy commuting. 

Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.

All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years. 

Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package. 

Pay Range: $277,750 - $368,000

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits). 

Join Rush and become part of one of the nation’s best healthcare systems. Rush offers a dynamic, inclusive workplace committed to diversity and inclusion, where staff thrive in a culture that prioritizes both professional growth and work-life balance. Whether you're advancing your career or looking to make a meaningful impact on the health and well-being of the community, Rush provides the opportunity to be part of a forward-thinking organization dedicated to excellence in care and equity.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Operating Room

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 4

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Surgical Assistant is a member of the surgical team in the Operating Room, working with the Attending Surgeon(s), Residents, Perfusion, and Registered Nurses, delivering direct patient care before, during and after surgery. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School diploma.
• Illinois Registered Surgical Assistant License.
• Certified Surgical Assistant.
• Demonstrates knowledge and competence on all surgical services.
• Ability to communicate effectively and appropriately with all members of surgical team and multi disciplines.

Responsibilities:
1.Develop ideals and a professional attitude to promote responsibility as an individual and as a member of the surgical team.
2.Coordination of team efforts to offer the most qualified team support to the surgical patient, surgeon, and all members of the surgical team.
3.Develop awareness of the patient as an individual, with specific psychological and physical needs, respecting the patient’s inherent right to privacy, dignity, and safety.
4.Develop and improve skills in all aspects of operating room technique, both routine and special procedures, and apply them in a professional manner.
5.Execution of all tasks utilizing principles of asepsis and good sterile technique.
6.Preparation of patient for surgery including but not limited to surgical scrub preparation, positioning, draping, sterile field maintenance.
7.Insertion of Foley catheters under the supervision of a physician.
8.Assists surgeon in tying off and coagulation of vessels as necessary under the supervision of a physician
9.Acts as surgeon’s second assistant throughout procedures, including holding of retractors and other specific tasks as required.
10.Assists in patient transfer pre and post operatively from the operating room table.
11.All invasive procedures are to be under the direction and supervision of a physician
12.Assists in preparation and application of sterile dressings post operatively.
13.Performs other duties as necessary during the operative procedure as directed by the surgeon.
14.Assists surgical team in transporting patients’ pre and post operatively.
15.Assists surgical team by gathering necessary supplies to include sterile instrument trays, positioning equipment etc.
16.Assist in coordinating training of new staff in the area as necessary.
17.In conjunction with operating room personnel to insure the availability of adequate supplies, instruments and equipment for the performance of operative procedures in the area.
18.Participates in research activities.
19.Assists in assembly of sterile supplies in the department as necessary. To include checking outdates of sterile supplies.
20.Assists in stocking of supplies in the department as necessary.
21.Assists in maintaining Joint Commission standards, utilizing downtime to survey the department and correct problems as necessary.
22.Performs related duties as required by the department of operating room services.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Operating Room

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $37.50 - $57.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RN 1 is a beginning level nurse who utilizes a scientific and theoretical knowledge base along with policy and procedures, standards of care and protocols to guide practice. The RN 1 relies on the experience, judgment and support of others while developing knowledge in practice. The RN 1 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Qualifications:
Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) (New graduates must have acceptance into an accredited school of nursing within 6 months from date of hire,
4. Within 1 year from the date of hire, employee must be enrolled in a BSN program.
5. RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
6. Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Seeks out resources to assist in the management of new patient situations.
2.Uses evidence based guidelines (P&P, nursing standards of care, protocols and pathways) consistently.
3.Supports a hospital wide innovation to achieve positive outcomes.
4.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes
5.Treats patients and families with respect and a sensitivity for diverse viewpoints and cultures.
6.Maintains positive, professional relationships with all members of the healthcare team.
7.Works effectively with other professional nurses through mutual support and respect.
8.Demonstrates beginning collaboration skills to meet the needs of patients and families.
9.Utilizes beginning assessment skills to evaluate the physical and psychosocial needs of patient/family.
10.Uses scientific and theoretical knowledge to develop and implement the plan of care for assigned patients with support from experienced staff.
11.Recognizes a change in patient status and seeks appropriate resources to address concerns.
12.Uses medical devices safely and effectively in the delivery of patient care and seeks guidance when needed.
13.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
14.Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk and seeks guidance when needed.
15.Applies the teaching-learning process effectively to meet the learning needs of patients and families.
16.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.
17.Supports unit goals and change initiatives.
18.Demonstrates beginning delegation skills to meet the needs of patients.
19. Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 4 Hr (11:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Environmental Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:00:00 AM - 2:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $47.79 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Manager, Environmental Services is responsible for the effective leadership of Environmental Services activities based on assigned hospital entity including but is not limited to the successful management of client/customer relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity. The Manager is responsible over the operations of a buildings functionality, ensures compliance with regulatory agencies and ensures quality standards are consistently achieved. Serves as a strategic planning partner to the Director, and on cross-departmental workgroups involving tactical executions in daily management system improvements. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s degree in Business, Operations Management, Supply Chain Management or related discipline OR
•Five (5) years professional operations management experience
•Two (2) years’ experience team/personnel oversight
Preferred Job Qualifications:
•Master’s degree in Business, Operations Management, Supply Chain Management or related discipline
Competencies:
•Leadership and management skills necessary to plan, organize, direct and control the activities of associates. Service/quality mentality and attitude.
•Familiarity with TJC, OSHA, CMS, inspections, and with chemical sanitizers and general housekeeping functions.
•Exhibits excellent verbal, written, listening, organizational, time management, and presentation skills.
•Effective organizational and time management skills.
•Analytical ability to interpret financial and statistical data and to distinguish trends and other factors that impact operational activity.
•General business acumen.
•Mental ability to provide excellent judgment for problem solving related to the performance of associates' coordination of activities related to Patient Transportation Services; enforcement of policies and emergency or stressful situations.
•Excellent interpersonal skills necessary to interact motivate and communicate with a wide range of staff and hospital personnel in a professional manner; guest relations skills must be strong, genuine and noticeable. Physical ability to withstand frequent to prolonged walking, standing or sitting.
•Effective verbal, listening, presentation and written communication skills.
•Basic computer skills utilizing a Windows-based Operating System: ability to troubleshoot system problems related to computer or software systems and initiate internal or external resolution to system issues.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Oversees and promotes associates' compliance to standard universal and disease-specific precautions and the OSHA blood borne pathogen standard; works to comply with all federal and state regulatory agencies.
2.Collaborates with Director, EVS on process and performance improvement matters.
3.Continuously work to develop and execute strategic planning for assigned entity of scope and collaborates with fellow EVS Managers to identify opportunity for cross-area implementations.
4.Collaborates with Project Manager to monitor, track and analysis relevant trends influencing performance metrics.
5.Oversees talent acquisition, workforce planning, and talent management activities, including: analyzes and justifies workload trends and staffing levels as well as interviews, selects, orients, trains, develops, and terminates.
6.Coordinate administrative responsibilities in the program, including oversight of the department support staff’s
7.Monitors and purchases supplies and equipment when necessary; oversee vendor relations within assigned entity of oversight.
8.Drives quality and continuously improves departmental performance through effective problem identification, analysis and resolution; innovative ideas, timely decision-making, and task completion.
9.Establishes and implements policies and procedures for departmental operations and ensures compliance.
10.Evaluates the performance of subordinates providing direction and meaningful goals on a consistent basis; recognizes positive employee performance; administers the disciplinary action process; maintains accurate manager's counseling notes.
11.Interacts daily with nursing and other support departments.
12.Administers departmental training and orientation programs; conducts regular manager meetings with subordinates.
13.Assist in maintaining a high level of efficiency and productivity in providing all housekeeping, linen, and inventory performs a variety of housekeeping and floor care inspections & tasks.
14.Ensures an effective and cohesive working relationship with department employees, Department Heads, all hospital staff, and the public.
15.Ensures, for all customers, regulatory compliance regarding safety, sanitation for patients, guests, and employees.
16.Ensures that public areas are appropriately sanitized to project a strong positive image.
17.Communicates pertinent policy & procedure information to ensure compliance to infection control and sanitation standards.
18.Assists with tracking and monitoring of departmental budgets, project budgets, and department expenditures.
19.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Enterprise IT Strategy & Plang

Work Type: Full Time Remote (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $50.68 - $75.51 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for facilitating successful project delivery including the planning, scheduling, execution, and closing of all assigned projects within established budget and schedule. Utilizing Project Management (PM) methodologies, while managing all project team members (organizational resources and engaged third party vendors/consultants) to deliver solutions according to project scope and goals. Supporting the execution and coordinating the projects of multiple team members and leaders. Overseeing relevant project documents and deliverables and report on progress throughout the project life cycle as well as acquire a deep understanding of Rush’s internal administrative systems and existing capabilities, in order to support the operations team in the efforts to drive operational efficiencies and provide solutions to a variety of business challenges. Providing guidance, coaching and support for less experienced colleagues. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s degree in business administration, projection management, health care or related discipline.
•At least six years of project management experience required.
•PMP or Lean Six Sigma Certification required within one year of hire.
•Strong organizational, analytical and communication skills.
•Through knowledge of formal project management methodologies and proven skill in effective execution required.
•Proficient and functional knowledge of MS Office (including Work, Excel, PowerPoint, Visio, Access, Outlook) and Project Management software.
•Thorough knowledge of formal project management methodologies and proven skill in effective execution.
•Strong time management and prioritization skills.
•Ability to execute project management leveraging Lean process improvement methodology required.
•Ability to work effectively with individuals at all levels in the organization.
•Demonstrates strong knowledge and competency regarding lean tools, methods and mindset.
•Hours outside normal business hours may be occasionally required to meet project deadlines.
Preferred Job Qualifications:
•Professional in Project Management (PMP) or Lean Six Sigma certification.
•Ability to execute project management leveraging Lean process improvement methodology.

Responsibilities:
Job Responsibilities:
•Effectively manages multiple projects simultaneously leveraging required and available resources as needed.
•Directs and manages project development and progress from beginning to end.
•Guides teams as they work with project sponsors and business stakeholders to define project scope, objectives, tasks, milestones, budgets, and measures of success.
•Establishes project governance with key leaders and stakeholders and facilitate governance activities to ensure leadership effectively clears roadblocks and promotes the success of the project.
•Acts as liaison between IT stakeholders to strengthen understanding of business-aligned goals.
•Drafts and submits budget proposals and recommend subsequent budget changes.
•Plans, estimates, and control project costs, including resource planning, to ensure project is delivered on time and within budget.
•Builds, develops, and grows any business relationships vital to the success of the project.
•Estimates and identifies the resources and participants needed to achieve project goals.
•Negotiates with contractors and internal department managers for the acquisition of required personnel.
•Develops scaled project plans and associated communications documents using standard tools.
•Identifies and manages project resource needs and goals - strategies, staffing, scheduling, issue resolution, contingency plans, communication plans, and change control.
•Facilitate or participates in routine project team meetings to establish and continually manage project requirements and expectations with team members and other stakeholders.
•Coaches, mentors, and motivates project team members and contractors, influencing them to take positive action and accountability for their assigned work.
•Provides project management coaching and mentoring to others in the organization.
•Determines the frequency and content of status reports from the project team, analyzes results and troubleshoots problem areas.
•Tracks and reports status (progress, next steps, issues) against project plans to appropriate stakeholders and senior management based upon agreed to communication plans.
•Collaborates and coordinates efforts with those of the organizational performance improvement infrastructure.
•Identifies and manages project dependencies and critical path.
•Identifies and resolves issues/conflicts and/or escalates where appropriate for resolution.
•Proactively manages potential scope and schedule changes. Where required, escalates based upon standards established within communication plan.
•Guides team in the maintenance of project management guidelines, training programs, policies, and procedures.
•Conducts project lessons learned sessions and creates a recommendations report in order to develop best practices and tools for project execution and management.
•Performs other related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Chaplaincy Services

Work Type: Restricted Part Time (Total FTE. 10)

Shift: Rotating

Work Schedule: 2 Hr (5:00:00 AM - 7:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $22.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Chaplains facilitate spiritual well-being by assisting patients, families, staff and the wider community to cope and identify sources of meaning and hope in their experience of life transitions, inclusive of suffering, loss and grief, by drawing upon their values and beliefs in the context of their life story. When on-call: chaplain provides for the spiritual needs of patients and families with medical emergencies that occur outside staff chaplain’s regular hours. The chaplain will cover weekends on a rotation bases. The chaplain will respond to the pager immediately. He or she may stay overnight at the hospital but is not required to do so. However, he or she must be able to arrive within 30 minutes. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Master’s Degree in: Theology, Pastoral Studies, Religion, Divinity, Pastoral Counseling, NACC, APC or NAJC Board Certification or eligible to apply for certification
• Ecclesiastical Endorsement or Pastor’s Letter of good standing.
• Completed Clinical Pastoral Education, Level I & II
• Computer literate with working knowledge of Microsoft Word and Outlook.
• Self-reflective, well-grounded in a relationship with God, self/others.
• Spiritual and emotional maturity reflected in self-awareness and ability to use strengths and limitations effectively in ministry.
• Demonstration of ability to articulate medical/ethical issues.
• Resourceful in knowing how culture, ethnicity and religious beliefs impact an individual’s suffering and healing.
• Integrity an identity that respects all faith traditions. Sensitivity to cultural, religious and ethnic diversity.
• Strong spiritual assessment capabilities. Ability to articulate a pastoral theology that is both contemporary and functional.
• Serves as an effective member of the interdisciplinary team.
• Utilizes systems thinking. Strong communication skills with an ability to actively listen and respond utilizing immediacy skills.
• Ability to relate to others and to build and utilize peer relationships for the purpose of support and clarification.
• Ability to function effectively under stress, to cope with crisis situations and to respond creatively to a multiplicity of challenges.
• An awareness of, and an ability to articulate the ways in which their feelings, attitudes, values and assumptions affect their ministries.
• Ability to reflect theologically and facilitate that process in others.

Responsibilities:
• Provides spiritual services to patients, families and staff
• Participates in on-call and provides on-call spiritual crisis intervention to patients, families and staff.
• Facilitates with others their search for meaning in the experience of life transitions, inclusive of, but not limited to suffering, loss and grief. Helps others apply their own values in decision-making.
• Participates in IDT meetings & on hospital committees; taking leadership as appropriate.
• Documents in EMR spiritual assessment, planning, intervention and evaluation with all patients.
• Responds to patient's needs in a holistic manner consistent with the person's age and developmental level.
• Intervenes in chronic and acute situations with an ability to prioritize and problem solve.
• Provides for the sacramental & spiritual services needs of patients, family members and staff.
• Works with parish ministers and pastors for the good of the patient and family members when indicated or as appropriate.
• Participates in ongoing educational opportunities e.g., supervision, conferences or courses.
• Contributes to meeting the fluctuating staffing needs of the Department as evidenced by flexibility in own assignments and work schedules.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 1700 W Van Buren St, Chicago, Illinois 60612

Business Unit: Rush University System for Health

Department: Finance - General Accounting

Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

Work Arrangement: Hybrid: Minimum of 1 day onsite per week

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $94,827 - $154,315 per year

Summary:
The Corporate Finance Projects and Assets Accounting Manager plays a critical role in managing the financial accounting and reporting of capital projects and fixed assets within an academic healthcare environment. This position ensures compliance with U.S. GAAP, institutional policies, and regulatory requirements, while supporting the financial stewardship of capital investments, research infrastructure, and clinical expansion projects. This position reports to the RUSH System Director of Accounting Operations. They serve as a key liaison between finance, facilities, and operations. This role must support financial integrity, oversee the Projects and Assets department, and foster collaboration across departments and facilities. This is a RUSH system-level role which encompasses RUMC (RUH, University, and Ambulatory Pharmacy), ROPH, RCMC, Rush Health, RMG, and joint ventures.

Other information:
•Bachelor’s degree in accounting or related field
•At least 5 years of progressive accounting experience, with at least 3 years in fixed asset and capital project accounting within a healthcare, academic, or large nonprofit organization.
•3+ years of direct supervisory experience, including performance management, team development, and cross-functional collaboration.
•Demonstrated experience managing capital budgets, reconciling fixed asset subledgers, and ensuring compliance with U.S. GAAP.
Physical Demands:
•Ability to sit or stand for extended periods
•Manual dexterity for keyboard use; computer intensive tasks (data entry, analysis, reporting)
•Visual acuity for screen work
•Ability to travel occasionally or work in various environments
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Capital Project Accounting:
•Oversee accounting for construction, renovation, and IT infrastructure projects across hospital and academic facilities.
•Collaborate with Facilities, Research Administration, and IT to ensure accurate tracking of project costs and funding sources (e.g., grants, philanthropy, debt).
•Ensure compliance with GAAP, particularly:
oASC 360 – Property, Plant, and Equipment
oASC 450 – Contingencies (for project risks and obligations)
oASC 958-605 – Contributions Received and Made (for donor-funded capital)
•Monitor project budgets, commitments, and actuals; ensure timely capitalization and closeout.
Fixed Assets Management:
•Demonstrates advanced knowledge of fixed asset accounting principles, including asset classification, depreciation methodologies, and disposal procedures.
•Performs monthly and quarterly reconciliations between the fixed asset subledger and general ledger, ensuring accuracy, completeness, and compliance with U.S. GAAP and institutional policies.
•Identifies and resolves discrepancies related to asset acquisitions, transfers, retirements, and impairments.
•Collaborates with Biomedical Engineering, IT, and Facilities to validate asset records and ensure proper tagging and tracking.
•Utilizes ERP systems such as Lawson and Workday to manage asset data and generate reconciliation reports.
•Perform monthly depreciation runs and reconcile to the general ledger.
•Ensure lease related assets under ASC 842 are properly recognized, amortized and monitored."
Grants & Restricted Asset Oversight:
•Partner with Sponsored Programs to ensure proper accounting for capital assets purchased with federal or restricted funds.
Audit & Compliance:
•Prepare audit schedules and respond to inquiries from internal and external stakeholders and auditors
•Supports audit readiness by maintaining detailed reconciliation documentation and responding to internal and external audit inquiries.
•Maintain strong internal controls over asset and project accounting processes.
Employee Management & Leadership:
•Oversees the Projects and Assets Accounting team, consisting of 4 FTEs, providing guidance, mentorship, and performance management to ensure high standards of accuracy and accountability.
•Establishes clear goals and expectations aligned with RUSH’s financial stewardship and compliance standards.
•Fosters a collaborative and inclusive team culture that supports cross-functional coordination with Facilities, IT, Research Administration, and Finance.
•Conducts regular check-ins, performance reviews, and professional development planning for direct reports.
•Ensures adequate training and documentation for fixed asset processes, ERP systems (Lawson, Workday), and reconciliation protocols.
•Promotes continuous improvement and innovation in accounting operations, encouraging staff to identify process efficiencies and automation opportunities.
System & Data Management
•Generate standard dashboards and reports for leadership review and awareness, and regular communication tools

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 4 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.