Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: PB Revenue Integrity

Work Type: Full Time (Total FTE 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for overseeing the billing, coding guidelines and entire charge capture process for physicians including research charges for Rush University. This includes reconciliation of all charge tickets, assigning ICD-9, and ICD-10, and CPT codes, correct use of modifier linkage, and ensuring correct coding and billing government guidelines are followed. In addition, this individual will play a pivotal contact role with other Rush Departments and physicians to ensure compliance with Rush billing protocols. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Three years’ experience in medical billing setting with active, practical experience with ICD-9, ICD-10 and CPT coding.
•Experience with the Center for Medicare and Medicaid regulations and 3rd party reimbursement.
•Coding Certification thru AAPC or AHIMA.
•RHIA/RHIT pending eligible.
•Ability to act independently, as necessary in coding, analyzing, reconciling, and updating billing activity.
•Strong communication, organization, critical thinking and problem solving skills.
•Ability to multi-task.
•Conscientious work habits, initiative, and dependability.
Preferred Job Qualifications:
•Associate or Bachelor’s Degree.

Responsibilities:
1. Coordinate outpatient and inpatient physician and/or facility charge capture.
2. Responsible for abstracting and interpreting medical record data to assign appropriate CPT,ICD-9 and ICD-10 codes per CMS guidelines and regulations pertaining to coding and billing.
3. Review physician documentation of evaluation and management coding within a patient's medical record for accuracy and compliance in billing codes.
4. Collect and report missing, incorrect or incomplete charge slips to supervisor and practice administrator and maintain follow-up binder system to facilitate complete charge capture.
5. Correct any claim errors relating to coding on charges entered into the work queues.
6. Responsible for working and resolving coding denials.
7. Provide education to providers and staff regarding proper workflows and correct coding and documentation practices per state and federal regulations.
8. Attend appropriate training sessions and continuing education on current coding practices to stay up to date on physician billing practices.
9. Must maintain necessary CME required by AAPC or AHIMA

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Security

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $45.59 - $74.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Assists and supports the Director of Security in all matters of departmental operations. During the absence of the Director, the Assistant Director provides direct management of the department. This includes all responsibilities for the fiscal, personnel, staffing, and operational control of the department. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
·Associates degree in Criminal Justice or related field
·Five (5) or more years of managerial experience in hospital security, law enforcement or corporate security.
·Must possess/maintain a valid Permanent Employee Registration Card (PERC) from the Illinois Department of Finance and Professional Regulation (IDFPR) after successfully completing a 20-hour security guard training course from an approved provider.
·Must possess/maintain a valid Illinois Firearm’s Owner’s Identification Card (FOID) as issued by the Illinois State Police.
·Must have successfully completed a 28-hour firearms training course (including revolver) from a State of Illinois approved provider within two (2) years of the Firearms Control Card (FCC) application, or the applicant must show proof on the FCC application of requalification with the last year at the time of application.
·Must be eligible to obtain/maintain an Illinois FCC from the IDFPR within 90 days of employment (including revolver certification).
·Must maintain a satisfactory firearms requalification score as mandated by the IDFPR.
·Valid Illinois, Indiana, or Wisconsin driver’s license required with a prior driving record deemed acceptable to Human Resources pursuant to a driver’s history check.
·Must possess or obtain International Association of Healthcare Security and Safety (IAHSS) certification at the “Basic” and “Supervisory” levels within 6 months of hire and maintained thereafter.
·Ability to work various shifts; including weekends as assignments dictate.
·Excellent written and oral communications skills.
·Ability to prioritize workload.
·Strong knowledge of physical security; including access control and video surveillance.
·Outstanding customer service skills.
Preferred Job Qualifications:
•Bachelor’s Degree in Criminal Justice or related field preferred.
•Previous security supervision experience at the equivalent of Assistant Director level preferred with past experience in either the healthcare, law enforcement or with a large security organization.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Assist Director with oversight of daily operations of the Security Services Department. Develop, implement, and enforce departmental policies and procedures.
•Supervise all line supervisors, conduct evaluations and discipline staff.
•Participate in the recruitment and interview process of departmental employees.
•Supervise the purchase, maintenance, and repair of department equipment.
•Serve as a hearing officer for employee/union grievances.
•Take direct control of department operations during times of emergency or during periods of supervisor absence.
•Assume the functions of the department Director during periods of absence.
•Maintain fiscal/budgetary responsibility for the department.
•Conduct and supervise investigations.
•Coordinate and supervise security training efforts and certifications; to include the direct training of supervisors and officers.
•Coordinate interdepartmental matters with shift supervisors or appropriate responsible parties.
•Assist with regulatory reporting requirements and compliance.
•Represents RUSH in matters of security at external/internal committees and organizations.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Administration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.02 - $55.18 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Education Coordinator for Rush Medical Laboratories is responsible for developing and coordinating training programs for Rush Medical Laboratories' staff including phlebotomists and new hires, supporting onboarding, clinical instruction, and ongoing competency assessment throughout the laboratories of the Rush System for Health. The Education Coordinator will also be responsible for coordinating the clinical rotations of the students enrolled in the Department of Medical Laboratory Science programs. This will entail acquiring and maintaining clinical rotation sites and scheduling and managing student practical experience, as well as ensuring that rotations are educational and adhere to the expectations of the department.
An Education Coordinator may seek a faculty appointment in the Department of Medical Laboratory Science. If appointed, the coordinator is expected to support the College of Health Sciences' mission through excellence in teaching, scholarship/clinical practice, and leadership.

Other information:
•A Bachelor degree in Medical Laboratory Science or other biological science
•At least 2 years' experience teaching at the bench
•Working knowledge of NAACLS standards for MLS clinical education and assessment.
•Excellent communication skills and ability to negotiate to satisfy diverse needs
•Excellent organizational skills to track students' progress across multiple laboratories
Preferred Job Qualifications:
•Certification as a Medical Laboratory Scientist (MLS(ASCP)) or Medical Laboratory Technician
(MLT (ASCP))
•At least 5 years' experience working in a clinical laboratory

Responsibilities:
Job Responsibilities:
•Coordinate on-boarding, orientation, and training for laboratory and phlebotomy students across RUSH labs; develop, implement, and evaluate competency-based training and continuing education
•Serve or assign preceptors and support/calibrate them to ensure effective clinical learning experiences and consistent evaluations
•Monitor trainee progress and provide regular feedback and performance assessments:
maintain training records and ensure regulatory compliance (e.g., CAP/CLIA/OSHA and institutional requirements.
•Collaborate with partner schools and certifying bodies to maintain program compliance and alignment with workforce needs
•Plan, Organize and Execute RML education programs and seminars.
•Secure, renew, and track clinical sites and affiliation agreements; manage site capacity and publish multi-site rotation calendars.
•Verify student readiness (immunizations, background/drug screen, fit-testing, HIPAA/FERPA, safety modules, EMR/ID access, site-specific on-boarding) prior to rotation start.
•Provide and maintain handbooks/rubrics for students and preceptors; track competency checklists, affective evaluations, and hours/competency completion.
•Monitor and report NAACLS-aligned outcomes (e.g., completion of competencies, remediation rates, student/preceptor satisfaction) to the MLS Program Director and Advisory Board; use results for continuous quality improvement.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: OB GYN Oncology - Of

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Gynecologic Oncology (Inpatient) Advanced Practice Provider

Rush University Medical Center

Chicago, IL

 Rush University System for Health, a national leader in outstanding patient care, education, research, community partnerships and empowering a new generation of health care providers, invites applications for the position of inpatient Gynecologic Oncology Advanced Practice Provider (APP), with RUSH MD Anderson Cancer Center at Rush University Medical Center and its affiliate sites. This inpatient role will support OR activity, post-operative patient care, inpatient chemotherapy, inpatient rounding and quality initiatives for Gynecologic Oncology patients.

Rush University System for Health and The University of Texas MD Anderson Cancer Center have partnered to create RUSH MD Anderson Cancer Center. The partnership represents advanced clinical and operational integration in the delivery of cancer care, providing Rush patients greater access to cancer treatments and research considered among the best in the world.

At RUSH MD Anderson Cancer Center, our expert team is trained to treat complex gynecologic cancers - including cervical cancer, ovarian cancer, uterine and endometrial cancer, vaginal cancer and vulvar cancer - using some of the latest and personalized treatment options. A patient’s care may include surgery, chemotherapy, radiation, targeted therapies or a combination of treatments. Our team of providers works closely together to provide expert, compassionate treatment focused on what matters most to patients.

Department/division specs

• Practice alongside six Gynecologic Oncologists and one fellow inpatient APP
• Collaborate with four Gynecologic Oncology APPs working in the outpatient setting
• Collaborate with residents from the Department of OB/GYN
• Rush is ranked #29 by US News & World Report for Cancer care

Duties & Responsibilities:

• Four, 10-hour shifts/week, weekdays only
• 25 beds in the unit
• Report directly to the Gynecologic Oncology Lead APP
• 100% Inpatient

Preferred Qualifications:

· Applicants with previous Advanced Practice Provider experience in Oncology, Gynecology or surgical specialty is preferred, not required. Relevant RN experience may be considered.

· APRN Candidates will require Acute Care Certification.

Position Requirements:

Nurse Practitioner:

• Current licensure from the State of Illinois as a Registered Professional Nurse and Advanced Practice Nurse or eligible to obtain a licensure through the Illinois Department of Financial and Professional Regulation (IDFPR) application process
• Master of Science in Nursing or Doctorate of Nursing practice with clinical specialty appropriate to position
• Current certification by American Nurse Credentialing Center (ANCC) or American Academy of Nurse Practitioner (AANP)
• CPR, ACLS, and PALS certifications

Physician Assistant:

• Current licensure from the State of Illinois as a Physician Assistant/Associate or eligible to obtain a licensure through the Illinois Department of Financial and Professional Regulation (IDFPR) application process
• Successful completion of an accredited Physician Assistant/Associate Program
• Current certification from National Commission on Certification of Physician Assistants

• CPR, ACLS, and PALS certifications

The Advanced Practice Provider (APP) will promote collaboration between multiple disciplines to ensure cost effective and quality patient care. The individual who holds this position will exemplify the Rush mission, vision and values and act in accordance with the policies, procedures, guidelines of Rush, including the Rush Medical Group Customer Service standards. Successful candidates will also meet all other state and federal regulatory practice and accreditation standards.

Rush has over 600 APPs across the enterprise that provide comprehensive patient care each day autonomously and in collaboration with other members of the health care team. Across the system, the APPs are supported by 4 levels of leadership, including 39 Lead APPs, three chief CRNAs, and a Senior Director of Advanced Practice Providers. Rush’s vision is to have every APP practicing at full scope and top of license. APPs at Rush are highly competent, well-respected members of the healthcare team that contribute to the excellent quality care that Rush patients receive each day.

Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.

Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.

Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.

All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.

Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, specialty; relevant experience and training; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Additional compensation may include premium pay rates, sign-on bonuses, and relocation allowances. We also offer a comprehensive benefits package.

Pay Range: $124,610 - $175,000

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Occupational Therapy- Acute

Work Type: Full Time (Total FTE 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:00:00 AM - 2:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $41.44 - $67.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Responsible for all aspects of Occupational Therapy service delivery including evaluation, intervention planning, implementation, and reviewing outcome evaluation. Actively involved in educational opportunities. Manages daily clinical operations in collaboration with director and manager. Demonstrates clinical excellence in area of responsibility. Acts as a leader in department activities including program development, staff training and advocacy in and outside of Rush. The supervisor is an active participant in the interdisciplinary team. The supervisor meets the requirements of all internal and external regulatory bodies. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Initial certification by NBCOT as an OTR
• Meets all state regulatory requirements
• Graduate of an accredited ACOTE OT Program
• Basic computer skills
Preferred Job Qualifications:
• At least 5 years of experience as an occupational therapist
• Master’s degree in occupational therapy

Responsibilities:
• Directs the evaluation process including determining the need for services, defines problems within the domain of OT, determines goals, and establishes treatment priorities.
• Interprets the information provided by the Occupational Therapy Assistant (OTA) and integrates the information into the evaluation as appropriate.
• Develops the intervention plan in collaboration with all team members.
• Implements the intervention plan.
• Determines the need to modify, continue or discontinue services.
• Selects implements and makes modifications to therapeutic activities and interventions that are consistent with patient goals and the patient’s socio-cultural context.
• Demonstrates competency in providing evaluation and treatment in at least one non-primary section of the Occupational Therapy Department.
• Delegates responsibilities to the OTA within guidelines of RUMC.
• Maintains departmental productivity standards.
• Demonstrates ability to safely lift and/or move therapy equipment.
• Demonstrates ability to maintain patient safety.
• Demonstrates the ICARE values with patients, colleagues, and interdisciplinary team members
• Adheres to policies and procedures.
• Maintains accurate and timely patient records.
• Identifies areas of need for continuous quality improvement processes and program evaluation in collaboration with director and manager.
• Collaborates with the OTA to develop a plan for supervision as appropriate.
• Supervises OT practicum, level I and level II OTA or OTR students and other students as directed.
• Identifies and pursues own professional growth and development.
• Takes leadership role in embracing change.
• Identifies problems as they arise and seeks to problem solve solutions independently.
• Balance and prioritize patient care treatment with senior responsibilities.
• Demonstrates awareness of others who need assistance and is proactive about giving assistance.
• Assumes leadership role in supervisor or manager’s absence with delegated tasks.
• Provides proof of completed documents related to health and education requirements.
• Functions according to the AOTA Code of Ethics and standards of the profession.
• Supports the practice of practitioner-teacher-investigator model by teaching and following evidenced based practice.
• 27.Completes annual performance appraisals with input from manager and director.
• Provides ongoing feedback regarding staff job performance.
• Ensures staff completion of assigned competencies.
• Promotes professional growth of staff.
• Facilitates continuing education meetings.
• Leads business section meeting in collaboration with manager.
• Schedules or delegates scheduling of OT students.
• Covers delegated tasks in absence of manager.
• Functions according to the AOTA Code of Ethics and standards of the profession.
• Supports the practice of practitioner-teacher-investigator model by teaching and following evidence based practice.
• Other duties that may be assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Emergency Department

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

$5K sign on bonus!

Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the heal care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
1.Minimum of 9 months of experience in nursing
2.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) .
3.Within 1 year from the date of hire, employee must be enrolled in a BSN program.
4.RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
5.Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
6. Prior to leveling to RN2, RN must show consistent proficient performance at RN1 position or equivalent experience.
7. Current state of Illinois Registered Nursing License
8. CPR
9. ACLS for ICU, Telemetry, Med/Surg (6west), Endoscopy, PACU, IR, and ED required within 3 months of hire
10. PALS PACU and ED required within 3 months of hire
11. Proficiency in charge and preceptor roles.
Preferred Job Qualifications:
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
•Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
•The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
•Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
• Ability to care for patients in the following age categories:
o Toddlers (1-3 years) depending on cluster
o Pre-Schoolers (3-5 years) depending on cluster
o School Age (5-12 years) depending on cluster
o Adolescents (12-18 years)
o Young Adults (19-45 years)
•o Middle Adults (45-60 years)
•o Older Adults (greater than 60)
•• Able to operate computers, printers, copiers, fax, and medical equipment specific to department.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Evidence Based Practice
• Utilizes system wide resources to support decision making and action.
• Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
• Communicates current evidence-based information with peers.
Relationships and Caring
• Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
• Collaborates consistently and effectively with other disciplines and services to meet the needs of patients and families.
Critical Thinking
• Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patient/families.
• Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
• Recognizes changes in patient status and consistently responds effectively.
Technical Expertise
• Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
• Demonstrates accountability for implementing policies related to safe and effective administration of medications.
• Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
• Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
Leadership
• Demonstrates the ability to provide education to staff and students on the unit.
• Demonstrates beginning leadership skills related to patient care.
• Delegates effectively and consistently to optimize patient outcomes.
• Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Emergency Room-ER - Tower

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

$5K sign on bonus!

Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Qualifications Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
Skills:
1.Analytical ability is required.
2.Communication skills are required in order to lead and teach.
3.Ability to interact effectively with others in difficult situations.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
2.Utilizes system wide resources to support decision making and action.
3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
address.
4.Communicates current evidence-based information with peers.
5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
9.Recognizes changes in patient status and consistently responds effectively.
10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
risk patient identification) to minimize risk.
13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
14.Demonstrates the ability to provide education to staff and students on the unit.
15.Demonstrates beginning leadership skills related to patient care.
16.Delegates effectively and consistently to optimize patient outcomes.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18. Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Cardiology-Res Fac

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $32.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Job Summary:
The Clinical Research Coordinator I (CRC I) supports the conduct of clinical research studies across a range of disciplines. Receives direction from principal investigator, supervisor, or other staff involved in research protocol(s). Responsibilities include participant recruitment and interaction, study data collection and entry, maintenance of study and regulatory documentation, sponsor communication, and adherence to study protocols and policies. The CRC I executes defined study tasks with guidance, ensuring operational compliance, accurate data entry, and participant safety. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
Education:
•Bachelor’s degree
Experience:
•0-2 years of experience in a research study or other relevant experience
OR
Experience (in lieu of a degree)
•Two (2) years’ total experience, where 1 year is supporting or coordinating research studies
Knowledge, Skills, & Abilities:
•Time Management – Ability to meet deadlines and manage assigned study tasks.
•Problem-Solving – Ability to troubleshoot routine field issues and use discretion to escalate appropriately when unplanned events arise.
•Attention to Detail – Strong attention to accuracy in data collection and documentation.
•Participant Relations – Ability to build rapport, navigate sensitive topics, and maintain participant confidentiality.
•Communication Skills – Effective verbal and written communication skills with participants and internal study teams.
•Team Collaboration – Ability to collaborate within multi-disciplinary team settings and follow established workflows.
•Flexibility – Availability to work evenings, overnight shifts, or weekends if required by study protocols.
•Travel Readiness – Availability for local travel as necessary.
•Other duties as assigned.
Preferred Job Qualifications:
Experience:
•Two (2) or more years prior experience in clinical research or related field

Job Responsibilities:
1.Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
2.Collects and enters data into study case report forms and/or electronic data capture system and responds to queries in a timely manner.
3.Assists in preparing simple data summaries, reports, or charts to support study documentation and reporting requirements.
4.Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
5.Verifies data against 100% of source documentation for accuracy before entry into case report forms and electronic data capture systems to ensure timeliness and audit readiness.
6.May collect, process and ship potentially biohazardous specimens.
7.Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
8.Provide ongoing study status updates and responds to questions from PI, Administrator, department stakeholders, Sponsor and Compliance throughout the conduct of the study.
9.Maintains study flow by communicating promptly with study participants and coordinating with study team members as directed.
10.Participate in auditing and monitoring visits. Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
11.Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study.
12.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University

Department: Health Systems Management- College of Health Sciences

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $200,000 - $275,000 per year
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Rush University, a nationally recognized leader in health sciences education, seeks an exceptional academic and administrative innovator to serve as Chairperson of the Department of Health Systems Management (HSM). This is a rare opportunity for a visionary healthcare executive-scholar to shape the future of one of the nation’s premier health systems management programs.

The ideal candidate is a distinguished leader who seamlessly integrates academic excellence with real-world healthcare management expertise. This individual will strengthen and elevate the department’s national prominence, drive growth in health systems science research and scholarship, and cultivate a thriving environment where faculty, learners, and alumni can excel. They will champion innovation, advance a forward-looking strategic agenda, and position Rush HSM as the destination of choice for developing future-ready healthcare leaders.

This leader serves as the strategic, academic, and administrative leader of the department, driving excellence in teaching, research, and service. Core responsibilities include overseeing high-quality graduate programs, curriculum development, and accreditation compliance, while championing innovative and interdisciplinary education. The Chair also leads faculty recruitment, mentorship, evaluation, and promotion processes, and advances a robust research agenda spanning health policy, healthcare management, and population health - including fostering grant funding, scholarly output, and partnerships with government and healthcare organizations.

On the operational side, the Chair manages the departmental budget, staffing, and infrastructure while ensuring compliance with institutional and regulatory requirements. Beyond internal administration, the role carries a strong external engagement component, building relationships with healthcare organizations, policymakers, and community partners to strengthen the department's national and international reputation and support meaningful public health impact.

Reporting to the Dean of the College of Health Sciences, this leader serves as the department’s chief academic and operational officer and represents HSM across the College, the University, and the national healthcare community.

Required Qualifications

• Doctoral degree (PhD, DrPH, DHA, DBA, or equivalent) or equivalent experience in Health Services Research, Health Policy, Public Health, Business/Health Administration, Health Systems Management, or a related field. Credentials supporting appointment at the Associate or Full Professor rank
• 10–12 years of progressive healthcare management and leadership experience
• Minimum 5 years in academic roles with teaching and curriculum development responsibilities
• Demonstrated success in program leadership, faculty management, or academic administration
• Proven record in strategic planning, organizational development, and leading change in complex healthcare environments
• Experience overseeing budgets, financial performance, and resource allocation
• Successful recruitment, development, and retention of faculty
• Demonstrated ability to build and lead high-performing teams
• Strong teaching background with evidence of instructional innovation and effective student mentorship
• Active scholarly agenda with peer-reviewed publications in healthcare management, health services research, or related fields
• Experience in curriculum design, assessment, and accreditation
• Commitment to evidence-based management education and practice

Preferred Qualifications

Distinguished Credentials

• Fellow of ACHE (FACHE) or equivalent distinction
• Current or prior appointment at Full Professor rank
• Record of securing external research funding (federal, foundation, or industry)
• Experience serving on boards for healthcare, professional, or community organizations
• 5–7 years in senior healthcare executive roles (Director level or above) within hospitals, health systems, consulting firms, or related settings

Specialized Expertise in one or more: 

• Health system strategy and operations
• Value-based care and payment transformation
• Healthcare analytics and performance improvement
• Leadership development and organizational behavior
• Health policy and advocacy
• Digital health and innovation management
• Population health and care delivery redesign

Academic Leadership Experience

• Previous leadership as department chair, program director, or associate/assistant dean
• Experience leading accreditation processes for graduate health administration programs
• Success in fundraising and philanthropic support for academic initiatives
• Experience advancing program rankings and strategic positioning

Application Instructions

Candidates and nominators are encouraged to submit a cover letter and curriculum vitae to:
Contact Name: Dr. Jason S. Turner, Rush University Dean of the College of Health Sciences
Contact Email: faculty_recruitment@rush.edu

Rush University

Rush University is a private, nonprofit academic health sciences institution located in the Illinois Medical District. Rush University is the academic home of Rush University Medical Center, a $3.3B integrated academic health system distinguished for clinical excellence, research innovation, community commitment, and nationally recognized efforts in health equity.

About the College of Health Sciences 

The Rush University College of Health Sciences (CHS) prepares graduate students for leadership roles across clinical and administrative disciplines. With more than 1,000 students enrolled annually, CHS emphasizes:

• Academic excellence and rigorous graduate education
• Interprofessional learning and clinical integration
• Faculty scholarship, research, and innovation
• Preparing graduates to lead across hospitals, health systems, consulting firms, insurance organizations, government, and nonprofit sectors

About the Department of Health Systems Management 

The Department of Health Systems Management houses the Master of Science in Health Systems Management, ranked #5 in the nation by U.S. News & World Report. The program includes both a Residential Track for early-career professionals and an Executive Track for mid-career leaders.
Distinguishing features include: 

• A Teacher-practioner model taught by senior healthcare executives 
• Strong clinical and operations partnerships across the Rush health system
• Applied learning and real-world immersion through a small cohort model
• Exceptional employment outcomes and employer engagement nationally 
• Extensive relationships with Chicago-area health systems and industry organizations

Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: Interventional Radiology

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Interventional Radiology Advanced Practice Provider

Rush University System for Health

Chicago & Oak Park, IL

Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges, located in downtown Chicago, invites applications for the position of Interventional Radiology (IR) Advanced Practice Provider (APP). The IR APP will deliver comprehensive inpatient and outpatient care, including consultation, peri-procedural evaluation, and longitudinal patient management. This role combines inpatient rounding, outpatient clinic care, and image-guided procedures, functioning within a highly collaborative, multidisciplinary environment.

Department/division specs

· Practice alongside nine Interventional Radiology physicians and four fellow APPs

· Integrated academic environment with residency and fellowship programs

· Collaboration with vascular surgery, oncology, hepatology, transplant, and critical care teams

· Nationally recognized for clinical excellence and innovation

Duties & Responsibilities:

· 4, 10-hour shifts/week

· Hybrid inpatient, outpatient, and procedural role

· Dedicated weekly clinic sessions (including Rush Oak Park Hospital)

· Image-guided and clinic-based procedures

· Pod model with assigned physician and nurse

· Reporting directly to the Interventional Radiology Department Administrator

Key Responsibilities:

Inpatient & Procedural Care

· Perform daily inpatient rounding on assigned Interventional Radiology patients

· Provide follow-up management for patients with IR-placed drains, lines, and feeding tubes

· Coordinate care with physicians, nursing staff, and interdisciplinary teams to optimize outcomes

· Deliver patient education, discharge planning, and post-procedure care instructions

· Provide cross-coverage for line and drain management during APP absences

· Perform image-guided procedures, including:

· Paracentesis

· Thoracentesis

· Bone marrow and bone lesion biopsies

· Aspirations with or without drainage catheter placement

· Drain checks and removals

· Support peri-procedural evaluation and management of complex patients

· Ensure accurate, timely documentation of all inpatient and procedural encounters

· Maintain procedural competency and adhere to safety and quality standards

· Complete and document comprehensive history and physical examinations, health assessments, and individualized care plans

· Order, perform, and interpret laboratory and diagnostic tests and procedures within scope of practice

· Prescribe medications and therapies (pharmacologic and non-pharmacologic) as delegated

· Initiate consultations and make appropriate referrals to other healthcare professionals and services

· Ensure clear, concise, and accurate documentation in the electronic medical record

Outpatient Clinic

· Maintain dedicated weekly clinic sessions (including Rush Oak Park Hospital)

· Practice within a pod model alongside an assigned physician and nurse

· Conduct follow-up visits for IR patients, including those with drains and feeding tubes

· Perform clinic-based procedures as appropriate

· Manage patient communication, including:

· Post-procedure concerns

· Drain and line care questions

· Coordination of follow-up care

· Provide comprehensive patient education on self-care and post-procedure management

· Collaborate with nursing staff to ensure continuity of care and patient satisfaction

· Support efficient clinic operations and timely patient throughput

Preferred Qualifications:

· Applicants with previous Advanced Practice Provider experience preferred, not required. Relevant RN experience may be considered.

· APRN Candidates will require Acute Care Certification.

Position Requirements:

Nurse Practitioner:

• Current licensure from the State of Illinois as a Registered Professional Nurse and Advanced Practice Nurse or eligible to obtain a licensure through the Illinois Department of Financial and Professional Regulation (IDFPR) application process
• Master of Science in Nursing or Doctorate of Nursing practice with clinical specialty appropriate to position
• Current certification by American Nurse Credentialing Center (ANCC) or American Academy of Nurse Practitioner (AANP)
• CPR, ACLS, and PALS certifications

Physician Assistant:

• Current licensure from the State of Illinois as a Physician Assistant/Associate or eligible to obtain a licensure through the Illinois Department of Financial and Professional Regulation (IDFPR) application process
• Successful completion of an accredited Physician Assistant/Associate Program
• Current certification from National Commission on Certification of Physician Assistants

• CPR, ACLS, and PALS certifications

The Advanced Practice Provider (APP) will promote collaboration between multiple disciplines to ensure cost effective and quality patient care. The individual who holds this position will exemplify the Rush mission, vision and values and act in accordance with the policies, procedures, guidelines of Rush, including the Rush Medical Group Customer Service standards. Successful candidates will also meet all other state and federal regulatory practice and accreditation standards.

Rush has over 600 APPs across the enterprise that provide comprehensive patient care each day autonomously and in collaboration with other members of the health care team. Across the system, the APPs are supported by 4 levels of leadership, including 39 Lead APPs, three chief CRNAs, and a Senior Director of Advanced Practice Providers. Rush’s vision is to have every APP practicing at full scope and top of license. APPs at Rush are highly competent, well-respected members of the healthcare team that contribute to the excellent quality care that Rush patients receive each day.

Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.

Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.

Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.

All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.

Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, specialty; relevant experience and training; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Additional compensation may include premium pay rates, sign-on bonuses, and relocation allowances. We also offer a comprehensive benefits package.

Pay Range: $124,610 - $175,000

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: 13W-spine ortho ENT plastic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

This position is eligible for the $5,000 sign on bonus!

Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Qualifications Knowledge:
1.Current State of Illinois Registered Nurse licensure required.
2.Maintain current BLS certification.
3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
Skills:
1.Analytical ability is required.
2.Communication skills are required in order to lead and teach.
3.Ability to interact effectively with others in difficult situations.
Abilities:
1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
2.Utilizes system wide resources to support decision making and action.
3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
address.
4.Communicates current evidence-based information with peers.
5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
9.Recognizes changes in patient status and consistently responds effectively.
10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
risk patient identification) to minimize risk.
13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
14.Demonstrates the ability to provide education to staff and students on the unit.
15.Demonstrates beginning leadership skills related to patient care.
16.Delegates effectively and consistently to optimize patient outcomes.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18. Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Qual & Training

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.02 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position serves as a facilitator for departmental and/or organizational training, assisting in the assessment, development and delivery of associated training materials and curriculum. The employee will facilitate training programs, performing assorted administrative or operational functions such as assisting in the research and development of multi-media training materials for individual, departmental, and organizational-wide presentation and maintaining the training calendar and database. Works with intermittent supervision and review; work problems involving departures from standard policies, interpretations, or procedures will be presented to the Management for review and direction on resolution. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s Degree or Minimum of 7 years of experience in progressive roles.
•Five (5) years’ training or teaching, or business coaching experience.
•Five (5) years’ experience working with EPIC or other Electronic Medical Record System in practice or Access Center environment.
•Certified Healthcare Access Associate (CHAA) certification or certification from the Patient Access Collaborative, or an equivalent certification from a recognized healthcare access or patient access organization
•EPIC certified or EPIC certification obtained within 1 year of hire
•Experience in Sales Force or other Customer Relationship Management Software
•Experience in creating training manuals or knowledge articles
•Experience in Service Now or similar digital platforms used for managing workflows, requests, and services across an organization
•Advanced experience leading complex, cross-functional projects from initiation through completion.
•Proven ability to manage projects with broad scope, ambiguity, and multiple stakeholders.
•Experience influencing stakeholders, resolving risks, and driving outcomes across teams and leadership levels.
•Experience within a large hospital or integrated healthcare delivery system
•Unique combinations of both hard and soft skills in order to prepare, analyze, and present data to various audiences.
•Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
•Strong attention to detail and an aptitude for organizing information logically.
•Strong organizational skills & ability to multitask and prioritize
•Proficient in Medical Terminology and HIPAA
•Excellent MS Office skills
•Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
•Demonstrated ability to learn quickly and follow through.
•Strong interpersonal skills with the ability to motivate and build relationships.
•Able to travel to multiple hospital sites, corporate settings and seminar locations.
•Able to work under stressful conditions while maintaining professionalism.
•Work will often require flexibility and meeting tight deadlines.
•Able to communicate with many different customers and seeking solutions to move the organization forward.
•Ability to make independent decision in problem solving.
•Ability to prioritize own work.
•Ability to work well with individual associates.
•Able to work well on a team.
•Ability to work varied hours in a 24-hour day.
•Able to participate in process improvement initiatives.
Physical Demands:
•Able to do light lifting.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1.Serve as a subject matter expert (SME) in Epic, CRM, Telephony system, Scheduling, and Registration, possessing in-depth knowledge of the functionalities and workflows.
2.Demonstrates expert-level knowledge of workflows and procedures across all departments, ensuring a comprehensive understanding that enables effective problem-solving, process optimization, and seamless collaboration across diverse areas within the organization.
3.Leads the process of capturing and documenting organizational knowledge, process details and technical information, ensuring accuracy and completeness of content.
4.Responsible for driving utilization of the knowledge management system by understanding the end user experience and promoting system and search engine refinements.
5.Utilize process mapping techniques to visualize workflows and processes, aiding in the creation of intuitive documentation.
6.Collaborate with cross-functional teams to identify knowledge management, documentation and training needs and develop solutions that meet those needs.
7.Utilizes expert level knowledge to develop and maintain training programs, addresses system and workflow questions. Continually works to assess needs and develop training solutions that can be integrated into existing training modules or in the development of new modules.
8.Acts as a coach and mentor, providing guidance and support to team members, while actively participating in the training of Level 1 and Level 2 personnel to enhance their skills and capabilities.
9.Collaborates with cross-functional teams to provide strategic insights and recommendations for optimizing processes and enhancing overall quality performance.
10.Utilizes extensive experience to identify overarching themes and trends in root causes of errors, providing strategic insights for proactive problem-solving and continuous process improvement.
11.Leads projects with comprehensive ownership, overseeing scoping, planning, execution, and closure phases to ensure successful delivery within established timelines and objectives.
12.Provides mentorship and guidance to junior team members, leveraging seasoned project management expertise to enhance overall project efficiency and success.
13.Other similar and/or related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.