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    • ROPH ICU TEP RN

      11335
      United States, IL, Oak Park
      Rush Oak Park Hospital
      September 16, 2024

      Location: Oak Park, Illinois

      Business Unit: Rush Oak Park

      Hospital: Rush Oak Park Hospital

      Department: Nursing Administration

      Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

      Shift: Shift 3

      Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $65.00 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Rush University System for Health Temporary Employee Program (RUSHTEP) Registered Nurse is a competent nurse who has mastered technical skills. The RUSHTEP Registered Nurse identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RUSHTEP Registered Nurse continues to consult with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •Current State of Illinois Registered Nurse licensure.
      •Epic Experience Required
      •2 Years of Direct Nursing Care Experience
      •Maintain current BLS certification.
      •Earned nursing degree at the baccalaureate level or higher
      •Communication skills are required in order to lead and teach.
      •Ability to interact effectively with others in difficult situations.
      •Ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
      Preferred Job Qualifications:
      Physical Demands:
      •Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
      •Lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
      •Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
      Competencies:
      Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      Job Responsibilities:
      EVIDENCE BASED INTERVENTIONS
      1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
      2.Utilizes system wide resources to support decision making and action.
      3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
      4.Communicates current evidence-based information with peers.
      RELATIONSHIPS AND CARING
      5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
      6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
      CRITICAL THINKING
      7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
      8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
      9.Recognizes a change in patient status and seeks appropriate resources to address concerns.
      TECHNICAL EXPERTISE
      10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
      11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
      12.Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
      13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
      LEADERSHIP
      14.Demonstrates the ability to provide education to staff and students on the unit.
      15.Demonstrates beginning leadership skills related to patient care.
      16.Delegates effectively and consistently to optimize patient outcomes.
      17.Demonstrates accountability for own professional practice, including progress towards achievement of annual goals.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Endoscopy Technician PD

      13189
      United States, IL, Oak Park
      Rush Oak Park Hospital
      October 23, 2024

      Location: Oak Park, Illinois

      Business Unit: Rush Oak Park

      Hospital: Rush Oak Park Hospital

      Department: Endoscopy

      Work Type: Restricted Part Time (Total FTE less than 0. 5)

      Shift: Shift 1

      Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $10.00 - $500.00 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may very depending on the circumstances of each case.

      Summary:
      The Endoscopy Technician works under the direction of a physician, department leadership, and/or registered nurse. Provides support to the Endoscopy department before, during and after procedures. The Endoscopy Technician is responsible for the maintenance and disinfecting of all endoscopic equipment. The Endoscopy Technician assists physicians with the technical components of diagnostic and therapeutic endoscopic procedures as assigned. Duties are of a technical nature requiring specialized training and skill. The Endoscopy Technician demonstrates the ability to care for patients in the clinical setting. This role provides individualized patient care in a friendly compassionate, ethical manner, throughout pre-procedure, intra-procedure and post-procedure. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •Good communication skills
      •Time management
      •Familiarity with basic body mechanics
      •Flexibility with schedule to accommodate staffing needs
      • Ability to assist with patient transport
      •Assists with equipment transport
      •Work environment includes probability of exposure to adverse, hazardous, or unpleasant conditions
      •Routinely comes in contact with potentially infectious patients and specimens
      • High School or Equivalent (GED)
      • Basic CPR Certification
      • Analytical, interpersonal.
      Preferred Job Qualifications:
      • Prior clinical training in endoscopy or surgical technician.
      • One year clinical experience in a patient care setting.
      • Knowledge of decontamination and reprocessing of all instrumentation used in assigned department according to regulatory agency requirements and standards set forth by professional organizations and institutional policies
      Physical Demands:
      • Ability to be standing or walking most of the designated shift.
      • Lifting or carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
      • Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.
      • The ability to check documents for errors, use a keyboard to enter and retrieve data, and closely examine specimen, images or reports is required.

      Responsibilities:
      • Demonstrate accurate cleaning and disinfecting procedures for all endoscopes and accessory equipment
      • Adheres to Infection Control Guidelines when cleaning and disinfecting equipment.
      • Participates in all patient satisfaction initiatives.
      • Reports endoscopic equipment failure to supervisor.
      • Maintains equipment logs related to scope inventory, repairs and cleaning.
      • Participates in evaluation of new equipment.
      • Reports to Charge RN or designate for assignment of duties. Maintains a safe patient environment.
      • Sets priority of duties based on needs of patient and unit, under the direction of the RN.
      • Under the direction of the RN, participates in the implementation of plans for patient care.
      • Accurately obtains patient data.
      • Demonstrates aseptic technique, as appropriate.
      • Promptly reports changes in patient condition to the appropriate RN.
      • Assists Physicians & Nurses with various endoscopic procedures
      • Sets up procedure rooms including logging in to procedure documentation software.
      • Prepares the patient before the start of the procedure.
      • Assists with dilatations, polypectomies and obtaining tissue specimens.
      • Prepares and maintains endoscopic equipment during procedures
      • Assists with admission, discharge, and transport of patients.
      • Transports laboratory specimens and patient belongings as required.
      • Obtains supplies and equipment as necessary.
      • Competently utilizes technology. Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
      • Maintains an orderly, well equipped environment
      • Keeps procedure rooms orderly, according to unit routine. Independently orders, organizes, and restocks according to unit specifications. Replenishes procedure room supplies. Maintains emergency supplies.
      • Demonstrates a professional work style in interactions with internal and external customers.
      • Communicates all pertinent information to the appropriate team member.
      • Negotiates break time and communicates departure and return time per unit protocol.
      • Demonstrates initiative and self-direction in work habits.
      • Supports the Rush mission and values.
      • Continually improves personal skills to ensure the highest quality patient care.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • ROPH ICU TEP RN

      11334
      United States, IL, Oak Park
      Rush Oak Park Hospital
      November 25, 2024

      Location: Oak Park, Illinois

      Business Unit: Rush Oak Park

      Hospital: Rush Oak Park Hospital

      Department: Nursing Administration

      Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

      Shift: Shift 1

      Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $65.00 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Rush University System for Health Temporary Employee Program (RUSHTEP) Registered Nurse is a competent nurse who has mastered technical skills. The RUSHTEP Registered Nurse identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RUSHTEP Registered Nurse continues to consult with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •Current State of Illinois Registered Nurse licensure.
      •Epic Experience Required
      •2 Years of Direct Nursing Care Experience
      •Maintain current BLS certification.
      •Earned nursing degree at the baccalaureate level or higher
      •Communication skills are required in order to lead and teach.
      •Ability to interact effectively with others in difficult situations.
      •Ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
      Preferred Job Qualifications:
      Physical Demands:
      •Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
      •Lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
      •Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
      Competencies:
      Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      Job Responsibilities:
      EVIDENCE BASED INTERVENTIONS
      1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
      2.Utilizes system wide resources to support decision making and action.
      3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
      4.Communicates current evidence-based information with peers.
      RELATIONSHIPS AND CARING
      5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
      6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
      CRITICAL THINKING
      7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
      8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
      9.Recognizes a change in patient status and seeks appropriate resources to address concerns.
      TECHNICAL EXPERTISE
      10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
      11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
      12.Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
      13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
      LEADERSHIP
      14.Demonstrates the ability to provide education to staff and students on the unit.
      15.Demonstrates beginning leadership skills related to patient care.
      16.Delegates effectively and consistently to optimize patient outcomes.
      17.Demonstrates accountability for own professional practice, including progress towards achievement of annual goals.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • RUSH TEP RN-ICU

      16969
      United States, IL, Oak Park
      Rush Oak Park Hospital
      March 19, 2025

      Location: Oak Park, Illinois

      Business Unit: Rush Oak Park

      Hospital: Rush Oak Park Hospital

      Department: Nursing Administration

      Work Type: Restricted Part Time (Total FTE less than 0. 5)

      Shift: Shift 3

      Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $65.00 per hour

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Rush University System for Health Temporary Employee Program (RUSHTEP) Registered Nurse is a competent nurse who has mastered technical skills. The RUSHTEP Registered Nurse identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RUSHTEP Registered Nurse continues to consult with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •Current State of Illinois Registered Nurse licensure.
      •Epic Experience Required
      •2 Years of Direct Nursing Care Experience
      •Maintain current BLS certification.
      •Earned nursing degree at the baccalaureate level or higher
      •Communication skills are required in order to lead and teach.
      •Ability to interact effectively with others in difficult situations.
      •Ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
      Preferred Job Qualifications:
      Physical Demands:
      •Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
      •Lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
      •Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
      Competencies:
      Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      Job Responsibilities:
      EVIDENCE BASED INTERVENTIONS
      1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
      2.Utilizes system wide resources to support decision making and action.
      3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
      4.Communicates current evidence-based information with peers.
      RELATIONSHIPS AND CARING
      5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
      6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
      CRITICAL THINKING
      7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
      8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
      9.Recognizes a change in patient status and seeks appropriate resources to address concerns.
      TECHNICAL EXPERTISE
      10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
      11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
      12.Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
      13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
      LEADERSHIP
      14.Demonstrates the ability to provide education to staff and students on the unit.
      15.Demonstrates beginning leadership skills related to patient care.
      16.Delegates effectively and consistently to optimize patient outcomes.
      17.Demonstrates accountability for own professional practice, including progress towards achievement of annual goals.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Assistant Director - Admissions and Recruitment - Full-time

      18906
      United States, IL, Chicago
      Rush University Medical Center
      May 31, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: RMC Medical Student Progs-RMC

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $29.44 - $43.86 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      General Summary:
      The Assistant Director plays a vital role in developing, implementing, and assessing recruitment strategies to attract a diverse, mission-aligned applicant pool to Rush Medical College. This position focuses on engaging prospective students committed to service, strengthening partnerships with feeder schools and organizations, and expanding outreach to recruit future physicians dedicated to health equity.
      Additionally, the Assistant Director supports holistic admissions by reviewing applications to assess suitability for interview, and participating in interviews to ensure alignment with the College’s mission. This role also enhances administrative functions essential to the Office of Admissions and Recruitment. The individual upholds RUSH’s mission, vision, and values while adhering to policies and procedures.

      Other information:
      Knowledge, Skills and Abilities:
      Knowledge:
      Bachelor's Degree required,
      Experience in higher education admissions and recruitment required.
      Strong knowledge of health professions student development preferred.
      Skills:
      Exceptional interpersonal skills with a professional demeanor.
      Excellent oral and written communication, including strong public speaking skills for engaging groups of various sizes.
      Strong analytical and problem-solving skills, with experience managing data in a student information system or CRM.
      Effective time management and organizational skills to plan, execute, and evaluate multiple recruiting activities simultaneously.
      Abilities:
      Ability to work independently and collaboratively while fostering a positive team culture.
      Strong commitment to supporting a diverse population of prospective students, community members, staff, and faculty.
      Outgoing, ambitious, and passionate about assisting students.
      Highly customer-focused with strong multitasking skills.
      Ability to work under pressure, manage a high workload, and complete tasks efficiently in a fast-paced environment.
      Capable of lifting 20-30 lbs. with a handcart.
      Requires extended hours and nationwide travel, including overnight stays and occasional weekends, especially during peak recruitment period
      Preferred
      Master’s Degree preferred.
      Disclaimer:
      The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

      Responsibilities:
      Principal Duties and Responsibilities
      Recruitment Process and Operations:
      Develop and implement a strategic recruitment plan to attract a competitive, diverse, mission-aligned applicant pool to Rush Medical College.
      Serve as the primary contact for prospective students via email, phone, virtual platforms, and/or in-person meetings; counsels and advises applicants on RMC admissions related programs, requirements and the application process.
      Provide guidance and support to applicants throughout the admissions process, addressing inquiries and offering mentorship on strengthening their applications
      Cultivate relationships with pre-health advisors, pathway/pipeline programs, and other organizations to expand outreach efforts.
      Function as a liaison to Health Professions Advisors at colleges and universities throughout the country to ensure updated information around RMC requirements is disseminated.
      Represent the college at local, regional and national recruitment events, including conferences, college fairs and campus visits.
      Establish and oversee a Student Ambassador Program, including recruitment, training, and mentorship.
      Plan and execute First Look Day and other campus recruitment related events, including coordinating the participation of faculty, staff, and students
      Track and analyze recruitment metrics to assess the effectiveness of recruitment strategies
      Prepare reports on applicant trends, demographics, and engagement to inform data-drive decision-making
      Oversee campus, and off-campus related recruitment activities in coordination with the Director of Admissions and Recruitment
      Collaborate with Rush University Division of Student Affairs, academic departments, and other relevant areas to organize and enhance elements pertinent to recruitment operations and activities.
      Admissions and Interview Process and Operations:
      Assist in the holistic review of applications, ensuring mission alignment.
      Conduct interviews and facilitate applicant assessments in collaboration with faculty and admissions committee members
      Manage all administrative aspects of the applicant interview season (September – February): including production of training documents, scheduling of training sessions/meetings, continued correspondence with interviewers and applicants, coordination of interview day logistics, and follow-up.
      Manage and ensure a seamless and professional interview experience for applicants, faculty, staff and students through clear communication and event coordination.
      Collaborates with Dean and Director of Admissions and Recruitment, and Chair, Committee on Admissions (COA) in the development and oversight of Interview Workgroup related materials for use during the interview process.
      Collaborates with the Director of Admissions & Recruitment in developing and conducting periodic quality assessments of interview process and outcomes
      Marketing & Communications:
      Develop promotional materials, social media content, and digital campaigns to enhance the school’s visibility and engagement with prospective students.
      Organize and lead virtual and in-person information sessions, webinars, and workshops to educate potential applicants about the admissions process and medical school experience.
      Develop effective and informative program brochures, inserts and related promotional materials for use during interview days, and recruitment related activities/events. Assess to ensure content accuracy, and quality, of all printed materials and the RMC website.
      Other Administrative Duties:
      Supervise and mentor Admissions manager(s) and relevant staff in the completion of tasks related to RMC admissions and recruitment.
      Coordinate and execute all aspects of M1 orientation including correspondence, materials, schedules, coordinating staff support, and effectively communicate to faculty, staff, and students to ensure well-executed orientation.
      Create and maintain a budget and ongoing review of travel activities related to admissions and recruitment.
      Submit detailed, year-end report to Director of Admissions and Recruitment of all recruitment efforts.
      Serve as “designated” Director of Admissions and Recruitment as assigned by the Director in their absence.
      Perform other special projects and/or events as assigned by the Dean and/or Director of Admissions and Recruitment.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Central Processing Technician Non Cert 3:00 - 11:30 PM

      18770
      United States, IL, Oak Park
      Rush Oak Park Hospital
      June 03, 2025

      Location: Oak Park, Illinois

      Business Unit: Rush Oak Park

      Hospital: Rush Oak Park Hospital

      Department: Central Processing Department

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 2

      Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $16.20 - $24.28 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Responsible for assisting in the activities of the Central Processing Department. Responsibilities include decontamination, sterilization, and distribution of sterile items to the OR and throughout the hospital.
      The mission of Rush is to provide the best health care for the individuals and diverse communities we serve through the integration of outstanding patient care, education, research, and community partnerships.

      Other information:
      Required Job Qualifications:
      •High School Diploma/GED.
      •Computer Skills.
      •Verbal and written skills necessary to facilitate communication with a variety of personnel.
      •Ability to maintain confidential information.
      •Time management
      Preferred Job Qualifications:
      Experienced in CPD.
      Physical Demands:
      Physical, visual, auditory as well as full body mobility to successfully and safely move equipment and supplies from nursing units to central processing department 100% of the time.
      Disclaimer:
      The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      1.Is compliant with AAMI guidelines
      2.Prevents recognized safety hazards and proactively reports near misses
      3.Maintains and supports a Just Culture by reporting errors.
      4.Identifies potential opportunities and participates collaboratively to make improvements.
      5.Participates in the collection of data to support unit-based quality initiatives, research and evidence-based activities.
      6.Assists other team members to accurately complete the work of the central/sterile processing department.
      7.Assists all departments with immediate sterilization needs.
      8.Replenish department stock supplies; inspects expiration dates and package integrity prior to stocking.
      9.Completes assigned checklists and logs to ensure department readiness.
      10.Anticipates the needs of the surgical team and ensures proper instruments are sent to the operating room.
      11.Accurately decontaminates reassembles and sterilizes all instruments and equipment according to hospital policy and procedure.
      12.Performs/documents biological testing on all sterilizes in the Processing Department according to hospital policy and procedure.
      13.Stack cases for case cart system according to surgeon’s preference cards.
      14.Other duties as assigned

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Anesthesia Tech 1 - 12:30 PM - 9:00 PM

      18711
      United States, IL, Chicago
      Rush University Medical Center
      June 05, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Anesthesia

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 2

      Work Schedule: 8 Hr (12:30 PM - 9:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $17.63 - $27.77 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Anesthesiology Technologists are responsible for processing of reusable equipment for the cleaning and disinfection to manufacturer specification. They serve as an aid to the anesthesia providers during emergencies and ensure that all inventory/airway emergency supplies are stocked to the quantity and as outlined by policy. Anesthesiology Technologists exemplify the Rush mission, vision and ICARE values and act in accordance with Rush policies and procedures.

      Required Job Qualifications:
      •High school diploma or general education degree (GED), or an equivalent combination of relevant education and training.

      Responsibilities:
      1.Must be knowledgeable of the JACHO and IDPH regulations as it applies to Anesthesia.
      2.Immediately respond to emergency requests from anesthesia staff for additional supplies/equipment as required.
      3.Must be knowledgeable of terminology of anesthesia supplies and procedures.
      4.Assist in the preparation of the anesthesia site for all cases/procedures requiring anesthesia.
      5.Responsible for cleanliness and disinfecting the equipment in the anesthesia administration sites including but not limited to the Pxyis, and C-cart and all reusable equipment.
      6.Be familiar with the Medical Centers Safety Policies & Procedures.
      7.Assists in the training/orientation of new hire employees.
      8.Assist in recovering of equipment.
      9.Be certified in the use of the EVOTEK.
      10.Be responsible for the cleanliness of all airway equipment per hospital policy (i.e. Glidescopes, fiberoptic intubating scopes, etc).
      11.Maintain Anesthesia sites with the same specificity as the operating room suites which include the following areas but not limited to: PICU, Endoscopy, MRI, Interventional Radiology, IVF, OB and adjacent labor delivery rooms.
      12.Maintain inventory supplies in the prep recovery area in 5 atrium.
      13.Check all Anesthesia sites/inventory daily for outdated stock.
      14.Responsible for stocking OB, labor delivery rooms, Epidural bay room, and other supply sites.
      15.Responsible for assembling central line/ A-line kits in accordance with the agreed protocol.
      16.Set-up in preparation in the cardiac and neuro anesthesia sites.
      17.Check code bags for used/outdated equipment/ supplies and maintain inventory according to protocol.
      18.Remove and replace all used single patient care items immediately after each procedure/case.
      19.Assist in the turnover of cases, but not limited to: disposal of all single use items, replacement of the anesthesia circuit, suction canister and tubing, yankauer, ECG leads. Wiping down anesthesia machine and Pyxis cart.
      20.Monitor inventory supply/equipment levels throughout the day.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Pharmacy Tech 2 Certified

      19325
      United States, IL, Chicago
      Rush University Medical Center
      June 09, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Specialty Drug Solutions

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 5:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $18.87 - $29.73 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High School Diploma/GED required.
      • Current State of Illinois Pharmacy Technician licensure required.
      • Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
      • At least two years of experience in a customer service-oriented pharmacy environment or related field.
      • Excellent data entry skills.
      • Flexibility with work schedule.
      • Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
      • Excellent verbal communication skills.
      • Dependable in attendance and job performance.
      • Good organizational and time management skills
      • Team player with a positive attitude and work ethic.
      • Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
      Physical Demands:
      • Normal office, warehouse and clinical environments.
      • May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.

      Responsibilities:
      • Recognizes and identifies various classes of drugs and their generic and trade names.
      • Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
      • Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
      • Familiar with abbreviation symbols and equivalents used in pharmacy communications.
      • Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
      • Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
      • Recognizes various billing plan codes and which drugs are covered under these different plans.
      • Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
      • Ensures the I.V. preparation room and related equipment are cleaned, calibrated and maintained per organizational policy and procedure.
      • Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
      • Remains alert to customer needs and provides prompt, courteous customer service.
      • Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
      • Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
      • Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
      • Maintains CE hours required to retain CPhT certification.
      • Attends department meetings as scheduled.
      • Performs other duties as assigned

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Medical Assistant - Internal Medicine

      19013
      United States, IL, Chicago
      Rush University Medical Center
      June 11, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Group

      Hospital: Rush University Medical Center

      Department: IM General RUI - Clinic

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (6:30:00 AM - 6:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Sign on Bonus: $3,000

      Pay Range: $19.50 - $29.73 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

      Other information:
      Required Job Qualifications:
      •High school diploma/GED required.
      •Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
      •Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
      •Current CPR certification required upon start date.
      •Computer skills.
      •Excellent communication and interpersonal skills.
      •Excellent customer service skills.
      •Excellent organizational skills.
      Preferred Job Qualifications:
      •One year clinical experience.
      •Phlebotomy experience.
      •Epic Ambulatory experience.

      Responsibilities:
      1.Coordinates and maintains organized patient flow.
      2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
      3.Prepares patient for exam based on reason for visit.
      4.Prepares and supports patient and assists provider with procedures.
      5.Reviews appointment schedules and ensures all patient charts are available for the visit.
      6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
      7.Performs basic lab and testing procedures according to standards.
      8.Performs phlebotomy and EKGs.
      9.Administers immunizations as ordered by Physician.
      10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
      11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
      12.Performs Tuberculin skin testing upon the order of the Physician.
      13.Demonstrates appropriate population specific techniques with patients.
      14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
      15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
      16.Calls patients regarding test results and medical instruction under the direction of a Physician.
      17.Calls in medication refills under the direction of a Physician or protocol.
      18.Documents patient care information in the outpatient medical record according to standards.
      19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
      20.Assists in the care, cleaning, and sterilization of equipment and instruments.
      21.Maintains the inventory of medical and linen supplies.
      22.Maintains quality control for equipment.
      23.Provides cross coverage to other clinical areas as assigned.
      24.Participates in quality improvement projects.
      25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
      26.May have Unit specific duties as needed.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Ambulatory Nursing Assistant - Internal Medicine

      20074
      United States, IL, Chicago
      Rush University Medical Center
      July 07, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Group

      Hospital: Rush University Medical Center

      Department: IM General RUI - Clinic

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (6:30:00 AM - 6:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $16.48 - $25.96 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Job Summary:
      The Ambulatory Nursing Assistant performs a variety of clinical and environmental tasks under the direction of the Registered Nurse and in accordance with the standards of practice within the guidelines of corresponding state regulations. The Ambulatory Nursing Assistant duties are of a technical nature requiring specialized training and skill to better support the environment of patient care. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •Current certification as a Certified Nursing Assistant (CNA) through the State of Illinois.
      •Basic Life Support certificate.
      •High school diploma/GED required.
      •Successful completion of the institutional screening examination.
      •Ability to problem solve.
      •Excellent communication and customer service skills.
      Preferred Job Qualifications:
      Physical Demands:
      •The ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
      •Lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
      •Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

      Responsibilities:
      Job Responsibilities:
      ASSISTS THE RN IN THE DELIVERY OF PATIENT CARE
      1.Maintains a safe patient environment.
      2.Sets priority of duties based on needs of patient and clinic, under the direction of the Registered Nurse.
      3.Under the direction of the Registered Nurse, participates in the implementation of individualized plans of care.
      4.Assists patients in activities of daily living.
      5.Accurately obtains patient data and documents all care in the appropriate patient care record.
      6.Performs routine procedures, treatments and specimen collections.
      7.Demonstrates aseptic technique, when necessary.
      8.Assists Registered Nurse or physician with advanced procedures.
      9.Assists the nurse in the management of uncomplicated tubes and drains.
      10.Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
      11.Demonstrates knowledge of age specific variables and growth and development.
      12.Promptly reports changes in patient condition to the appropriate Registered Nurse.
      TRANSPORTS PATIENTS AND (OTHER) ITEMS AS NEEDED
      13.Transports laboratory specimens and patient belongings as required.
      14.Obtains blood products, supplies and equipment as necessary.
      COMPETENTLY UTILIZES TECHNOLOGY
      15.Demonstrates proficiency in the use of the telephone and patient call system(s).
      16.Demonstrates proficiency in the use of EPIC.
      17.Demonstrates proficiency in the use of selected clinic specific equipment.
      MAINTAINS A SAFE, ORDERLY, WELL-EQUIPPED ENVIRONMENT
      18.Independently orders, organizes, and restocks according to clinic specifications.
      19.Replenishes patient room supplies.
      20.Maintains emergency supplies.
      DEMONSTRATES A PROFESSIONAL WORK STYLE IN INTERACTIONS WITH INTERNAL AND EXTERNAL CUSTOMERS
      21.Negotiates break time and communicates departure and return time per clinic protocol.
      22.Demonstrates initiative and self-direction in work habits.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Clinic Coordinator - Neurosciences

      19343
      United States, IL, Chicago
      Rush University Medical Center
      July 10, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Neuromuscular PBC

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $17.63 - $27.77 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

      Other information:
      Required Job Qualifications:
      • High school diploma.
      • Basic computer knowledge.
      • Attention to detail and accuracy.
      • Excellent customer service and interpersonal skills.
      • Sensitivity to patient health information and protection of confidentiality.
      • Ability to utilize EPIC efficiently.
      • Ability to sit for several hours each day and remain professional and calm under stressful situations.
      • Ability to adapt to change and be flexible.
      • Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
      • Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
      Preferred Job Qualifications:
      • Medical office experience.

      Responsibilities:
      1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
      2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
      3.Maintains and retrieves medical records per HIM and office protocol.
      4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
      5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
      6.Appropriately transfers patients to pre-registration for insurance verification.
      7.Prepares and disseminates patient letters and other correspondence from EPIC.
      8.Problem solves issues by seeking out the appropriate resources.
      9.Works collaboratively as part of the medical practice team.
      10.Performs other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Access Specialist 1

      19329
      United States, IL, Chicago
      Rush University Medical Center
      July 14, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Access Center Specialty Care

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (9:30:00 AM - 6:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $18.87 - $29.73 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      High School Diploma required.
      Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
      Bilingual skills a plus.
      Certified Healthcare Access Associate (CHAA) preferred.
      Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
      Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
      Disclaimer:
      The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
      Date Reviewed:
      Date Revised:

      Responsibilities:
      1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
      2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
      3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
      4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
      5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
      6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
      7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
      8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
      9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
      10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
      11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
      12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
      13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
      14.Promotes a positive and productive environment, supporting teamwork and communication.
      15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
      16.Utilizes customer service skills to exceed the patient’s needs.
      17.Performs other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply

    ROPH ICU TEP RN

    11335
    United States, IL, Oak Park
    Rush Oak Park Hospital
    September 16, 2024

    Location: Oak Park, Illinois

    Business Unit: Rush Oak Park

    Hospital: Rush Oak Park Hospital

    Department: Nursing Administration

    Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

    Shift: Shift 3

    Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $65.00 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Rush University System for Health Temporary Employee Program (RUSHTEP) Registered Nurse is a competent nurse who has mastered technical skills. The RUSHTEP Registered Nurse identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RUSHTEP Registered Nurse continues to consult with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •Current State of Illinois Registered Nurse licensure.
    •Epic Experience Required
    •2 Years of Direct Nursing Care Experience
    •Maintain current BLS certification.
    •Earned nursing degree at the baccalaureate level or higher
    •Communication skills are required in order to lead and teach.
    •Ability to interact effectively with others in difficult situations.
    •Ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
    Preferred Job Qualifications:
    Physical Demands:
    •Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
    •Lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
    •Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
    Competencies:
    Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    Job Responsibilities:
    EVIDENCE BASED INTERVENTIONS
    1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
    2.Utilizes system wide resources to support decision making and action.
    3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
    4.Communicates current evidence-based information with peers.
    RELATIONSHIPS AND CARING
    5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
    6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
    CRITICAL THINKING
    7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
    8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
    9.Recognizes a change in patient status and seeks appropriate resources to address concerns.
    TECHNICAL EXPERTISE
    10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
    11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
    12.Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
    13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
    LEADERSHIP
    14.Demonstrates the ability to provide education to staff and students on the unit.
    15.Demonstrates beginning leadership skills related to patient care.
    16.Delegates effectively and consistently to optimize patient outcomes.
    17.Demonstrates accountability for own professional practice, including progress towards achievement of annual goals.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Endoscopy Technician PD

    13189
    United States, IL, Oak Park
    Rush Oak Park Hospital
    October 23, 2024

    Location: Oak Park, Illinois

    Business Unit: Rush Oak Park

    Hospital: Rush Oak Park Hospital

    Department: Endoscopy

    Work Type: Restricted Part Time (Total FTE less than 0. 5)

    Shift: Shift 1

    Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $10.00 - $500.00 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may very depending on the circumstances of each case.

    Summary:
    The Endoscopy Technician works under the direction of a physician, department leadership, and/or registered nurse. Provides support to the Endoscopy department before, during and after procedures. The Endoscopy Technician is responsible for the maintenance and disinfecting of all endoscopic equipment. The Endoscopy Technician assists physicians with the technical components of diagnostic and therapeutic endoscopic procedures as assigned. Duties are of a technical nature requiring specialized training and skill. The Endoscopy Technician demonstrates the ability to care for patients in the clinical setting. This role provides individualized patient care in a friendly compassionate, ethical manner, throughout pre-procedure, intra-procedure and post-procedure. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •Good communication skills
    •Time management
    •Familiarity with basic body mechanics
    •Flexibility with schedule to accommodate staffing needs
    • Ability to assist with patient transport
    •Assists with equipment transport
    •Work environment includes probability of exposure to adverse, hazardous, or unpleasant conditions
    •Routinely comes in contact with potentially infectious patients and specimens
    • High School or Equivalent (GED)
    • Basic CPR Certification
    • Analytical, interpersonal.
    Preferred Job Qualifications:
    • Prior clinical training in endoscopy or surgical technician.
    • One year clinical experience in a patient care setting.
    • Knowledge of decontamination and reprocessing of all instrumentation used in assigned department according to regulatory agency requirements and standards set forth by professional organizations and institutional policies
    Physical Demands:
    • Ability to be standing or walking most of the designated shift.
    • Lifting or carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
    • Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.
    • The ability to check documents for errors, use a keyboard to enter and retrieve data, and closely examine specimen, images or reports is required.

    Responsibilities:
    • Demonstrate accurate cleaning and disinfecting procedures for all endoscopes and accessory equipment
    • Adheres to Infection Control Guidelines when cleaning and disinfecting equipment.
    • Participates in all patient satisfaction initiatives.
    • Reports endoscopic equipment failure to supervisor.
    • Maintains equipment logs related to scope inventory, repairs and cleaning.
    • Participates in evaluation of new equipment.
    • Reports to Charge RN or designate for assignment of duties. Maintains a safe patient environment.
    • Sets priority of duties based on needs of patient and unit, under the direction of the RN.
    • Under the direction of the RN, participates in the implementation of plans for patient care.
    • Accurately obtains patient data.
    • Demonstrates aseptic technique, as appropriate.
    • Promptly reports changes in patient condition to the appropriate RN.
    • Assists Physicians & Nurses with various endoscopic procedures
    • Sets up procedure rooms including logging in to procedure documentation software.
    • Prepares the patient before the start of the procedure.
    • Assists with dilatations, polypectomies and obtaining tissue specimens.
    • Prepares and maintains endoscopic equipment during procedures
    • Assists with admission, discharge, and transport of patients.
    • Transports laboratory specimens and patient belongings as required.
    • Obtains supplies and equipment as necessary.
    • Competently utilizes technology. Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
    • Maintains an orderly, well equipped environment
    • Keeps procedure rooms orderly, according to unit routine. Independently orders, organizes, and restocks according to unit specifications. Replenishes procedure room supplies. Maintains emergency supplies.
    • Demonstrates a professional work style in interactions with internal and external customers.
    • Communicates all pertinent information to the appropriate team member.
    • Negotiates break time and communicates departure and return time per unit protocol.
    • Demonstrates initiative and self-direction in work habits.
    • Supports the Rush mission and values.
    • Continually improves personal skills to ensure the highest quality patient care.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply
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    ROPH ICU TEP RN

    11334
    United States, IL, Oak Park
    Rush Oak Park Hospital
    November 25, 2024

    Location: Oak Park, Illinois

    Business Unit: Rush Oak Park

    Hospital: Rush Oak Park Hospital

    Department: Nursing Administration

    Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

    Shift: Shift 1

    Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $65.00 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Rush University System for Health Temporary Employee Program (RUSHTEP) Registered Nurse is a competent nurse who has mastered technical skills. The RUSHTEP Registered Nurse identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RUSHTEP Registered Nurse continues to consult with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •Current State of Illinois Registered Nurse licensure.
    •Epic Experience Required
    •2 Years of Direct Nursing Care Experience
    •Maintain current BLS certification.
    •Earned nursing degree at the baccalaureate level or higher
    •Communication skills are required in order to lead and teach.
    •Ability to interact effectively with others in difficult situations.
    •Ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
    Preferred Job Qualifications:
    Physical Demands:
    •Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
    •Lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
    •Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
    Competencies:
    Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    Job Responsibilities:
    EVIDENCE BASED INTERVENTIONS
    1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
    2.Utilizes system wide resources to support decision making and action.
    3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
    4.Communicates current evidence-based information with peers.
    RELATIONSHIPS AND CARING
    5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
    6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
    CRITICAL THINKING
    7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
    8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
    9.Recognizes a change in patient status and seeks appropriate resources to address concerns.
    TECHNICAL EXPERTISE
    10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
    11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
    12.Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
    13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
    LEADERSHIP
    14.Demonstrates the ability to provide education to staff and students on the unit.
    15.Demonstrates beginning leadership skills related to patient care.
    16.Delegates effectively and consistently to optimize patient outcomes.
    17.Demonstrates accountability for own professional practice, including progress towards achievement of annual goals.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    RUSH TEP RN-ICU

    16969
    United States, IL, Oak Park
    Rush Oak Park Hospital
    March 19, 2025

    Location: Oak Park, Illinois

    Business Unit: Rush Oak Park

    Hospital: Rush Oak Park Hospital

    Department: Nursing Administration

    Work Type: Restricted Part Time (Total FTE less than 0. 5)

    Shift: Shift 3

    Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $65.00 per hour

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Rush University System for Health Temporary Employee Program (RUSHTEP) Registered Nurse is a competent nurse who has mastered technical skills. The RUSHTEP Registered Nurse identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RUSHTEP Registered Nurse continues to consult with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •Current State of Illinois Registered Nurse licensure.
    •Epic Experience Required
    •2 Years of Direct Nursing Care Experience
    •Maintain current BLS certification.
    •Earned nursing degree at the baccalaureate level or higher
    •Communication skills are required in order to lead and teach.
    •Ability to interact effectively with others in difficult situations.
    •Ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
    Preferred Job Qualifications:
    Physical Demands:
    •Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
    •Lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
    •Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
    Competencies:
    Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    Job Responsibilities:
    EVIDENCE BASED INTERVENTIONS
    1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
    2.Utilizes system wide resources to support decision making and action.
    3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
    4.Communicates current evidence-based information with peers.
    RELATIONSHIPS AND CARING
    5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
    6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
    CRITICAL THINKING
    7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
    8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
    9.Recognizes a change in patient status and seeks appropriate resources to address concerns.
    TECHNICAL EXPERTISE
    10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
    11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
    12.Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
    13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
    LEADERSHIP
    14.Demonstrates the ability to provide education to staff and students on the unit.
    15.Demonstrates beginning leadership skills related to patient care.
    16.Delegates effectively and consistently to optimize patient outcomes.
    17.Demonstrates accountability for own professional practice, including progress towards achievement of annual goals.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Assistant Director - Admissions and Recruitment - Full-time

    18906
    United States, IL, Chicago
    Rush University Medical Center
    May 31, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: RMC Medical Student Progs-RMC

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $29.44 - $43.86 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    General Summary:
    The Assistant Director plays a vital role in developing, implementing, and assessing recruitment strategies to attract a diverse, mission-aligned applicant pool to Rush Medical College. This position focuses on engaging prospective students committed to service, strengthening partnerships with feeder schools and organizations, and expanding outreach to recruit future physicians dedicated to health equity.
    Additionally, the Assistant Director supports holistic admissions by reviewing applications to assess suitability for interview, and participating in interviews to ensure alignment with the College’s mission. This role also enhances administrative functions essential to the Office of Admissions and Recruitment. The individual upholds RUSH’s mission, vision, and values while adhering to policies and procedures.

    Other information:
    Knowledge, Skills and Abilities:
    Knowledge:
    Bachelor's Degree required,
    Experience in higher education admissions and recruitment required.
    Strong knowledge of health professions student development preferred.
    Skills:
    Exceptional interpersonal skills with a professional demeanor.
    Excellent oral and written communication, including strong public speaking skills for engaging groups of various sizes.
    Strong analytical and problem-solving skills, with experience managing data in a student information system or CRM.
    Effective time management and organizational skills to plan, execute, and evaluate multiple recruiting activities simultaneously.
    Abilities:
    Ability to work independently and collaboratively while fostering a positive team culture.
    Strong commitment to supporting a diverse population of prospective students, community members, staff, and faculty.
    Outgoing, ambitious, and passionate about assisting students.
    Highly customer-focused with strong multitasking skills.
    Ability to work under pressure, manage a high workload, and complete tasks efficiently in a fast-paced environment.
    Capable of lifting 20-30 lbs. with a handcart.
    Requires extended hours and nationwide travel, including overnight stays and occasional weekends, especially during peak recruitment period
    Preferred
    Master’s Degree preferred.
    Disclaimer:
    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

    Responsibilities:
    Principal Duties and Responsibilities
    Recruitment Process and Operations:
    Develop and implement a strategic recruitment plan to attract a competitive, diverse, mission-aligned applicant pool to Rush Medical College.
    Serve as the primary contact for prospective students via email, phone, virtual platforms, and/or in-person meetings; counsels and advises applicants on RMC admissions related programs, requirements and the application process.
    Provide guidance and support to applicants throughout the admissions process, addressing inquiries and offering mentorship on strengthening their applications
    Cultivate relationships with pre-health advisors, pathway/pipeline programs, and other organizations to expand outreach efforts.
    Function as a liaison to Health Professions Advisors at colleges and universities throughout the country to ensure updated information around RMC requirements is disseminated.
    Represent the college at local, regional and national recruitment events, including conferences, college fairs and campus visits.
    Establish and oversee a Student Ambassador Program, including recruitment, training, and mentorship.
    Plan and execute First Look Day and other campus recruitment related events, including coordinating the participation of faculty, staff, and students
    Track and analyze recruitment metrics to assess the effectiveness of recruitment strategies
    Prepare reports on applicant trends, demographics, and engagement to inform data-drive decision-making
    Oversee campus, and off-campus related recruitment activities in coordination with the Director of Admissions and Recruitment
    Collaborate with Rush University Division of Student Affairs, academic departments, and other relevant areas to organize and enhance elements pertinent to recruitment operations and activities.
    Admissions and Interview Process and Operations:
    Assist in the holistic review of applications, ensuring mission alignment.
    Conduct interviews and facilitate applicant assessments in collaboration with faculty and admissions committee members
    Manage all administrative aspects of the applicant interview season (September – February): including production of training documents, scheduling of training sessions/meetings, continued correspondence with interviewers and applicants, coordination of interview day logistics, and follow-up.
    Manage and ensure a seamless and professional interview experience for applicants, faculty, staff and students through clear communication and event coordination.
    Collaborates with Dean and Director of Admissions and Recruitment, and Chair, Committee on Admissions (COA) in the development and oversight of Interview Workgroup related materials for use during the interview process.
    Collaborates with the Director of Admissions & Recruitment in developing and conducting periodic quality assessments of interview process and outcomes
    Marketing & Communications:
    Develop promotional materials, social media content, and digital campaigns to enhance the school’s visibility and engagement with prospective students.
    Organize and lead virtual and in-person information sessions, webinars, and workshops to educate potential applicants about the admissions process and medical school experience.
    Develop effective and informative program brochures, inserts and related promotional materials for use during interview days, and recruitment related activities/events. Assess to ensure content accuracy, and quality, of all printed materials and the RMC website.
    Other Administrative Duties:
    Supervise and mentor Admissions manager(s) and relevant staff in the completion of tasks related to RMC admissions and recruitment.
    Coordinate and execute all aspects of M1 orientation including correspondence, materials, schedules, coordinating staff support, and effectively communicate to faculty, staff, and students to ensure well-executed orientation.
    Create and maintain a budget and ongoing review of travel activities related to admissions and recruitment.
    Submit detailed, year-end report to Director of Admissions and Recruitment of all recruitment efforts.
    Serve as “designated” Director of Admissions and Recruitment as assigned by the Director in their absence.
    Perform other special projects and/or events as assigned by the Dean and/or Director of Admissions and Recruitment.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Central Processing Technician Non Cert 3:00 - 11:30 PM

    18770
    United States, IL, Oak Park
    Rush Oak Park Hospital
    June 03, 2025

    Location: Oak Park, Illinois

    Business Unit: Rush Oak Park

    Hospital: Rush Oak Park Hospital

    Department: Central Processing Department

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 2

    Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $16.20 - $24.28 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Responsible for assisting in the activities of the Central Processing Department. Responsibilities include decontamination, sterilization, and distribution of sterile items to the OR and throughout the hospital.
    The mission of Rush is to provide the best health care for the individuals and diverse communities we serve through the integration of outstanding patient care, education, research, and community partnerships.

    Other information:
    Required Job Qualifications:
    •High School Diploma/GED.
    •Computer Skills.
    •Verbal and written skills necessary to facilitate communication with a variety of personnel.
    •Ability to maintain confidential information.
    •Time management
    Preferred Job Qualifications:
    Experienced in CPD.
    Physical Demands:
    Physical, visual, auditory as well as full body mobility to successfully and safely move equipment and supplies from nursing units to central processing department 100% of the time.
    Disclaimer:
    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    1.Is compliant with AAMI guidelines
    2.Prevents recognized safety hazards and proactively reports near misses
    3.Maintains and supports a Just Culture by reporting errors.
    4.Identifies potential opportunities and participates collaboratively to make improvements.
    5.Participates in the collection of data to support unit-based quality initiatives, research and evidence-based activities.
    6.Assists other team members to accurately complete the work of the central/sterile processing department.
    7.Assists all departments with immediate sterilization needs.
    8.Replenish department stock supplies; inspects expiration dates and package integrity prior to stocking.
    9.Completes assigned checklists and logs to ensure department readiness.
    10.Anticipates the needs of the surgical team and ensures proper instruments are sent to the operating room.
    11.Accurately decontaminates reassembles and sterilizes all instruments and equipment according to hospital policy and procedure.
    12.Performs/documents biological testing on all sterilizes in the Processing Department according to hospital policy and procedure.
    13.Stack cases for case cart system according to surgeon’s preference cards.
    14.Other duties as assigned

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Anesthesia Tech 1 - 12:30 PM - 9:00 PM

    18711
    United States, IL, Chicago
    Rush University Medical Center
    June 05, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Anesthesia

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 2

    Work Schedule: 8 Hr (12:30 PM - 9:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $17.63 - $27.77 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Anesthesiology Technologists are responsible for processing of reusable equipment for the cleaning and disinfection to manufacturer specification. They serve as an aid to the anesthesia providers during emergencies and ensure that all inventory/airway emergency supplies are stocked to the quantity and as outlined by policy. Anesthesiology Technologists exemplify the Rush mission, vision and ICARE values and act in accordance with Rush policies and procedures.

    Required Job Qualifications:
    •High school diploma or general education degree (GED), or an equivalent combination of relevant education and training.

    Responsibilities:
    1.Must be knowledgeable of the JACHO and IDPH regulations as it applies to Anesthesia.
    2.Immediately respond to emergency requests from anesthesia staff for additional supplies/equipment as required.
    3.Must be knowledgeable of terminology of anesthesia supplies and procedures.
    4.Assist in the preparation of the anesthesia site for all cases/procedures requiring anesthesia.
    5.Responsible for cleanliness and disinfecting the equipment in the anesthesia administration sites including but not limited to the Pxyis, and C-cart and all reusable equipment.
    6.Be familiar with the Medical Centers Safety Policies & Procedures.
    7.Assists in the training/orientation of new hire employees.
    8.Assist in recovering of equipment.
    9.Be certified in the use of the EVOTEK.
    10.Be responsible for the cleanliness of all airway equipment per hospital policy (i.e. Glidescopes, fiberoptic intubating scopes, etc).
    11.Maintain Anesthesia sites with the same specificity as the operating room suites which include the following areas but not limited to: PICU, Endoscopy, MRI, Interventional Radiology, IVF, OB and adjacent labor delivery rooms.
    12.Maintain inventory supplies in the prep recovery area in 5 atrium.
    13.Check all Anesthesia sites/inventory daily for outdated stock.
    14.Responsible for stocking OB, labor delivery rooms, Epidural bay room, and other supply sites.
    15.Responsible for assembling central line/ A-line kits in accordance with the agreed protocol.
    16.Set-up in preparation in the cardiac and neuro anesthesia sites.
    17.Check code bags for used/outdated equipment/ supplies and maintain inventory according to protocol.
    18.Remove and replace all used single patient care items immediately after each procedure/case.
    19.Assist in the turnover of cases, but not limited to: disposal of all single use items, replacement of the anesthesia circuit, suction canister and tubing, yankauer, ECG leads. Wiping down anesthesia machine and Pyxis cart.
    20.Monitor inventory supply/equipment levels throughout the day.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Pharmacy Tech 2 Certified

    19325
    United States, IL, Chicago
    Rush University Medical Center
    June 09, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Specialty Drug Solutions

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 5:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $18.87 - $29.73 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • High School Diploma/GED required.
    • Current State of Illinois Pharmacy Technician licensure required.
    • Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
    • At least two years of experience in a customer service-oriented pharmacy environment or related field.
    • Excellent data entry skills.
    • Flexibility with work schedule.
    • Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
    • Excellent verbal communication skills.
    • Dependable in attendance and job performance.
    • Good organizational and time management skills
    • Team player with a positive attitude and work ethic.
    • Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
    Physical Demands:
    • Normal office, warehouse and clinical environments.
    • May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.

    Responsibilities:
    • Recognizes and identifies various classes of drugs and their generic and trade names.
    • Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
    • Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
    • Familiar with abbreviation symbols and equivalents used in pharmacy communications.
    • Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
    • Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
    • Recognizes various billing plan codes and which drugs are covered under these different plans.
    • Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
    • Ensures the I.V. preparation room and related equipment are cleaned, calibrated and maintained per organizational policy and procedure.
    • Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
    • Remains alert to customer needs and provides prompt, courteous customer service.
    • Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
    • Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
    • Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
    • Maintains CE hours required to retain CPhT certification.
    • Attends department meetings as scheduled.
    • Performs other duties as assigned

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Medical Assistant - Internal Medicine

    19013
    United States, IL, Chicago
    Rush University Medical Center
    June 11, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Group

    Hospital: Rush University Medical Center

    Department: IM General RUI - Clinic

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (6:30:00 AM - 6:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Sign on Bonus: $3,000

    Pay Range: $19.50 - $29.73 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

    Other information:
    Required Job Qualifications:
    •High school diploma/GED required.
    •Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
    •Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
    •Current CPR certification required upon start date.
    •Computer skills.
    •Excellent communication and interpersonal skills.
    •Excellent customer service skills.
    •Excellent organizational skills.
    Preferred Job Qualifications:
    •One year clinical experience.
    •Phlebotomy experience.
    •Epic Ambulatory experience.

    Responsibilities:
    1.Coordinates and maintains organized patient flow.
    2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
    3.Prepares patient for exam based on reason for visit.
    4.Prepares and supports patient and assists provider with procedures.
    5.Reviews appointment schedules and ensures all patient charts are available for the visit.
    6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
    7.Performs basic lab and testing procedures according to standards.
    8.Performs phlebotomy and EKGs.
    9.Administers immunizations as ordered by Physician.
    10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
    11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
    12.Performs Tuberculin skin testing upon the order of the Physician.
    13.Demonstrates appropriate population specific techniques with patients.
    14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
    15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
    16.Calls patients regarding test results and medical instruction under the direction of a Physician.
    17.Calls in medication refills under the direction of a Physician or protocol.
    18.Documents patient care information in the outpatient medical record according to standards.
    19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
    20.Assists in the care, cleaning, and sterilization of equipment and instruments.
    21.Maintains the inventory of medical and linen supplies.
    22.Maintains quality control for equipment.
    23.Provides cross coverage to other clinical areas as assigned.
    24.Participates in quality improvement projects.
    25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
    26.May have Unit specific duties as needed.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Ambulatory Nursing Assistant - Internal Medicine

    20074
    United States, IL, Chicago
    Rush University Medical Center
    July 07, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Group

    Hospital: Rush University Medical Center

    Department: IM General RUI - Clinic

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (6:30:00 AM - 6:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $16.48 - $25.96 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Job Summary:
    The Ambulatory Nursing Assistant performs a variety of clinical and environmental tasks under the direction of the Registered Nurse and in accordance with the standards of practice within the guidelines of corresponding state regulations. The Ambulatory Nursing Assistant duties are of a technical nature requiring specialized training and skill to better support the environment of patient care. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •Current certification as a Certified Nursing Assistant (CNA) through the State of Illinois.
    •Basic Life Support certificate.
    •High school diploma/GED required.
    •Successful completion of the institutional screening examination.
    •Ability to problem solve.
    •Excellent communication and customer service skills.
    Preferred Job Qualifications:
    Physical Demands:
    •The ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
    •Lifting or carrying objects 35-40lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
    •Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

    Responsibilities:
    Job Responsibilities:
    ASSISTS THE RN IN THE DELIVERY OF PATIENT CARE
    1.Maintains a safe patient environment.
    2.Sets priority of duties based on needs of patient and clinic, under the direction of the Registered Nurse.
    3.Under the direction of the Registered Nurse, participates in the implementation of individualized plans of care.
    4.Assists patients in activities of daily living.
    5.Accurately obtains patient data and documents all care in the appropriate patient care record.
    6.Performs routine procedures, treatments and specimen collections.
    7.Demonstrates aseptic technique, when necessary.
    8.Assists Registered Nurse or physician with advanced procedures.
    9.Assists the nurse in the management of uncomplicated tubes and drains.
    10.Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
    11.Demonstrates knowledge of age specific variables and growth and development.
    12.Promptly reports changes in patient condition to the appropriate Registered Nurse.
    TRANSPORTS PATIENTS AND (OTHER) ITEMS AS NEEDED
    13.Transports laboratory specimens and patient belongings as required.
    14.Obtains blood products, supplies and equipment as necessary.
    COMPETENTLY UTILIZES TECHNOLOGY
    15.Demonstrates proficiency in the use of the telephone and patient call system(s).
    16.Demonstrates proficiency in the use of EPIC.
    17.Demonstrates proficiency in the use of selected clinic specific equipment.
    MAINTAINS A SAFE, ORDERLY, WELL-EQUIPPED ENVIRONMENT
    18.Independently orders, organizes, and restocks according to clinic specifications.
    19.Replenishes patient room supplies.
    20.Maintains emergency supplies.
    DEMONSTRATES A PROFESSIONAL WORK STYLE IN INTERACTIONS WITH INTERNAL AND EXTERNAL CUSTOMERS
    21.Negotiates break time and communicates departure and return time per clinic protocol.
    22.Demonstrates initiative and self-direction in work habits.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Clinic Coordinator - Neurosciences

    19343
    United States, IL, Chicago
    Rush University Medical Center
    July 10, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Neuromuscular PBC

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $17.63 - $27.77 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

    Other information:
    Required Job Qualifications:
    • High school diploma.
    • Basic computer knowledge.
    • Attention to detail and accuracy.
    • Excellent customer service and interpersonal skills.
    • Sensitivity to patient health information and protection of confidentiality.
    • Ability to utilize EPIC efficiently.
    • Ability to sit for several hours each day and remain professional and calm under stressful situations.
    • Ability to adapt to change and be flexible.
    • Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
    • Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
    Preferred Job Qualifications:
    • Medical office experience.

    Responsibilities:
    1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
    2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
    3.Maintains and retrieves medical records per HIM and office protocol.
    4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
    5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
    6.Appropriately transfers patients to pre-registration for insurance verification.
    7.Prepares and disseminates patient letters and other correspondence from EPIC.
    8.Problem solves issues by seeking out the appropriate resources.
    9.Works collaboratively as part of the medical practice team.
    10.Performs other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Access Specialist 1

    19329
    United States, IL, Chicago
    Rush University Medical Center
    July 14, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Access Center Specialty Care

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (9:30:00 AM - 6:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $18.87 - $29.73 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    High School Diploma required.
    Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
    Bilingual skills a plus.
    Certified Healthcare Access Associate (CHAA) preferred.
    Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
    Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
    Disclaimer:
    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
    Date Reviewed:
    Date Revised:

    Responsibilities:
    1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
    2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
    3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
    4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
    5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
    6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
    7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
    8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
    9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
    10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
    11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
    12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
    13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
    14.Promotes a positive and productive environment, supporting teamwork and communication.
    15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
    16.Utilizes customer service skills to exceed the patient’s needs.
    17.Performs other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply
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