Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: RML General Microbiology
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 2
Work Schedule: 4 Hr (2:00:00 PM - 6:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $16.20 - $21.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Laboratory Technician enters patient demographic information and places laboratory test orders in the LIS. Also, is responsible for report distribution. Issues laboratory results over the telephone in a professional and courteous manner. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Graduate.
• Typing speed over 35 wpm.
• Previous experience in a hospital laboratory and/or as a phlebotomist is helpful.
• Employees in this job classification are qualified to perform waived testing.
• Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Act of 1988 (CLIA '88).
Preferred Job Qualifications:
• Knowledge of medical and laboratory terminology.
Physical Demands:
• The technician's time is divided between laboratory test order entry and working in a laboratory with frequent exposure to potentially infectious specimens.
Responsibilities:
1. Enters medical record number correctly all of the time.
2. Handles specimens properly with no specimen labeling errors per year.
3. Performs accurate computer entry of demographic information.
4. Performs accurate computer entry of laboratory test orders.
5. Notifies appropriate personnel of problems.
6. Performs multiple computer entry/inquiry functions.
7. Sorts and distributes computer generated reports.
8. Prepares specimens correctly for delivery and/or transport.
9. Operates the pneumatic tube station according to division guidelines.
10. Performs multiple computer specimen receiving functions.
11. Documents specimen receipt and resolves problems if necessary.
12. Processes specimens.
13. Uses the telephone properly and gives accurate information.
14. Reports accurate results.
15. Suggests and performs follow-up where appropriate.
16. Volunteers or willingly participates in special projects and completes them within an agreed upon time frame.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Road Home Research Admin
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range:$28.00 - $41.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Road Home Program: The National Center of Excellence for Veterans and Their Families (RHP) is dedicated to assisting and supporting current service members (Active Duty, Reservists and National Guard), veterans, and their families, with effective mental health services. The Road Home Program specializes in the treatment of Posttraumatic Stress Disorder utilizing a two-week Intensive Outpatient Program and other accelerated models for delivering evidence-based treatments. RHP also collaborates with local and national veteran and service member organizations.
The clinician will assess and treat veterans and their family members in a multidisciplinary outpatient practice setting which includes the Intensive Outpatient Program. The clinician will work in collaboration with psychiatrists, psychologists, social workers, counselors and other members of Road Home Program (RHP)’s multidisciplinary team. Rush University System for Health values diversity as a strength and is committed to working together to achieve diversity, equity and inclusion. This position will exemplify the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Required Qualifications:
Preferred Qualifications:
Responsibilities:
1. Provides professional mental health services with an emphasis on evidence-based treatment with the goal of maximizing personal or family functioning.
2. Prepares intake summaries, treatment plans and case summaries while maintaining on-going confidential records.
3. Develops, implements and evaluates treatment approaches for clients and affected family members, including individual, family, group or intensive therapeutic modalities.
4. Accurately documents treatment and progress in the electronic health record (Epic) in a timely manner in accordance with state and other regulations and in keeping with the department’s policy.
5. Confers and consults with multidisciplinary providers regarding client's progress and treatment; this may include conferring with attending physicians regarding hospitalized clients’ recommendations for treatment.
6. Utilizes resources within the community that clients to meet the needs of the client's treatment goals. These community resources will offer options for referrals to external resources for the client and/or family members.
7. Participates in development, implementation and evaluation of programs within the psychiatry department at Rush.
8. Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Enterprise App Intgrtn & Dvlp
Work Type: Full Time Remote (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $55.75 - $83.07 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Manager, Integration team is responsible for the implementation, enhancement, and optimization of Corporate Enterprise Service Management System(s), currently centered around Integration to support Rush’s operations. The position manages personnel, projects and activities related to the assigned areas of the team and ensures ongoing system capabilities and adequate technical support of the associated applications. The manager will provide direction, guidance, and mentorship to those who develop, operate, and support the associated applications platforms. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Bachelor’s in Computer Science, Information Systems, or related discipline and seven to eight (7-8) years of experience leading corporate business system application deployments. An Associate Degree and nine to ten (9-10) years of experience leading corporate business system application deployments will be accepted in lieu of a Bachelor’s.
•At least one year of leadership responsibility.
•At least 4 years of Integration/Interface development or Integration project implementation.
•High level knowledge of EMR, ERP or Business Systems and experience in project delivery and integration.
•Excellent communication skills.
•Ability to analyze and implement processes to enhance customer experience or IS operations.
•Good foundation in basic computer skills; command of common office tools (e.g. Microsoft Office Suite, Visio, e-mail).
•Experience successfully delivering technology projects.
•Ability to remain calm under stressful situations.
Preferred Job Qualifications:
•Master’s degree.
•Experience in a healthcare environment.
Responsibilities:
•Work in direct collaboration with several cross-functional leaders to support objectives.
•Responsible for vendor management and vendor relationships in order to support objectives.
•Collaborate on the strategy for technology platforms, partnerships and external relationships.
•Support the evaluation, selection, and implementation of corporate applications to support the corporate and functional area objectives.
•Ensure delivery of products that enable business value.
•Proactively seek cost savings.
•Support the continuous improvement of Rush’s corporate systems to increase effectiveness and efficiency, as well as to improve our customers’ experience.
•Maintain metrics based on overall business objectives and report performance status.
•Provide appropriate level of business acumen, technical and functional skills to understand initiatives and related services required.
•Identify opportunities for improvement in the usage of corporate applications to the user community and work with leadership to present and prioritize those ideas through application roadmaps.
•Assist in the development and maintenance of system roadmaps that align with overall strategy and business stakeholders’ initiatives.
•Collaborate to develop and deploy strategies for resourcing, demand management, lifecycle management, user engagement, and communication.
•Collaborate with to provide guidance and planning for application and technology upgrades by keeping up to date on technology, specifically for the area of responsibility.
•Provide evaluation of feasibility of user requests based on understanding of user requirements for changes or enhancements to enterprise systems and related interfaces.
•Assigns and coordinates resources to meet group goals.
•Balances needs for support, maintenance, and administrative tasks with projects.
•Proactively monitors group portfolio of projects; works with project and technical leads to identify and resolve risks and issues.
•Broad understanding of IS functions and Rush business areas.
•Special knowledge of the related Rush Corporate business areas.
•Interacts with customers and builds relationships and builds a positive and productive relationship with specific customer group(s).
•Responsible for hiring, firing, performance appraisals, and pay reviews.
•Member of Incident Manager department rotation.
•Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Anesthesia Support
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $23.12 - $32.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Job Summary:
The Clinical Research Coordinator I (CRC I) supports the conduct of clinical research studies across a range of disciplines. Receives direction from principal investigator, supervisor, or other staff involved in research protocol(s). Responsibilities include participant recruitment and interaction, study data collection and entry, maintenance of study and regulatory documentation, sponsor communication, and adherence to study protocols and policies. The CRC I executes defined study tasks with guidance, ensuring operational compliance, accurate data entry, and participant safety. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Required Job Qualifications:
Education:
•Bachelor’s degree
Experience:
•0-2 years of experience in a research study or other relevant experience
OR
Experience (in lieu of a degree)
•Two (2) years’ total experience, where 1 year is supporting or coordinating research studies
Knowledge, Skills, & Abilities:
•Time Management – Ability to meet deadlines and manage assigned study tasks.
•Problem-Solving – Ability to troubleshoot routine field issues and use discretion to escalate appropriately when unplanned events arise.
•Attention to Detail – Strong attention to accuracy in data collection and documentation.
•Participant Relations – Ability to build rapport, navigate sensitive topics, and maintain participant confidentiality.
•Communication Skills – Effective verbal and written communication skills with participants and internal study teams.
•Team Collaboration – Ability to collaborate within multi-disciplinary team settings and follow established workflows.
•Flexibility – Availability to work evenings, overnight shifts, or weekends if required by study protocols.
•Travel Readiness – Availability for local travel as necessary.
•Other duties as assigned.
Preferred Job Qualifications:
Experience:
•Two (2) or more years prior experience in clinical research or related field
Job Responsibilities:
1.Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
2.Collects and enters data into study case report forms and/or electronic data capture system and responds to queries in a timely manner.
3.Assists in preparing simple data summaries, reports, or charts to support study documentation and reporting requirements.
4.Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
5.Verifies data against 100% of source documentation for accuracy before entry into case report forms and electronic data capture systems to ensure timeliness and audit readiness.
6.May collect, process and ship potentially biohazardous specimens.
7.Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
8.Provide ongoing study status updates and responds to questions from PI, Administrator, department stakeholders, Sponsor and Compliance throughout the conduct of the study.
9.Maintains study flow by communicating promptly with study participants and coordinating with study team members as directed.
10.Participate in auditing and monitoring visits. Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
11.Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study.
12.Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Revenue Cycle Revenue Integrit
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $38.02 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Rush is seeking a Senior Revenue Integrity Regulatory & Systems Analyst on the CDM team to help translate complex healthcare regulations into accurate, compliant, and optimized charge capture across the organization. In this role, you’ll leverage deep expertise in coding, CDM, auditing, and Epic systems to solve complex charging scenarios, identify missed revenue opportunities, and drive automation and process improvements.
You’ll partner closely with compliance, operational teams, and fellow revenue integrity professionals, serving as a subject matter expert while helping improve workflows, strengthen system builds, and support accurate reimbursement. This is an excellent opportunity for someone who enjoys working at the intersection of regulation, technology, and data to make a meaningful impact in a highly collaborative healthcare environment.
The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Responsibilities:
Required Job Qualifications:
Desired Qualification(s)
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: 3 Center
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 3
Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
This position is eligible for the $5,000 sign on bonus!
Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the heal care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
1.Minimum of 9 months of experience in nursing
2.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) .
3.Within 1 year from the date of hire, employee must be enrolled in a BSN program.
4.RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
5.Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
6. Prior to leveling to RN2, RN must show consistent proficient performance at RN1 position or equivalent experience.
7. Current state of Illinois Registered Nursing License
8. CPR
9. ACLS for ICU, Telemetry, Med/Surg (6west), Endoscopy, PACU, IR, and ED required within 3 months of hire
10. PALS PACU and ED required within 3 months of hire
11. Proficiency in charge and preceptor roles.
Preferred Job Qualifications:
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
•Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
•The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
•Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
• Ability to care for patients in the following age categories:
o Toddlers (1-3 years) depending on cluster
o Pre-Schoolers (3-5 years) depending on cluster
o School Age (5-12 years) depending on cluster
o Adolescents (12-18 years)
o Young Adults (19-45 years)
•o Middle Adults (45-60 years)
•o Older Adults (greater than 60)
•• Able to operate computers, printers, copiers, fax, and medical equipment specific to department.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Evidence Based Practice
• Utilizes system wide resources to support decision making and action.
• Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
• Communicates current evidence-based information with peers.
Relationships and Caring
• Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
• Collaborates consistently and effectively with other disciplines and services to meet the needs of patients and families.
Critical Thinking
• Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patient/families.
• Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
• Recognizes changes in patient status and consistently responds effectively.
Technical Expertise
• Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
• Demonstrates accountability for implementing policies related to safe and effective administration of medications.
• Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
• Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
Leadership
• Demonstrates the ability to provide education to staff and students on the unit.
• Demonstrates beginning leadership skills related to patient care.
• Delegates effectively and consistently to optimize patient outcomes.
• Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: D&IS Innovation
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $41.88 - $70.36 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Enterprise AI Architect is responsible for designing, governing, and enabling scalable, secure, and compliant artificial intelligence (AI), machine learning (ML), and analytics architectures across the healthcare enterprise. This role defines technical standards, integration patterns, and architectural guardrails for AI solutions, ensuring alignment with clinical workflows, enterprise platforms, data strategy, cybersecurity, and regulatory requirements.
The Enterprise AI Architect serves as a senior technical authority bridging data engineering, AI/ML, infrastructure, applications, and cybersecurity, and supports teams from initial design through production operations.
This is a full-time role reporting to the Director of AI & Innovation and working closely with AI, Data, Security, Clinical Informatics, and Operations teams. The role is a core member of the Rush AI Center of Excellence.
Location: Remote or Hybrid. Periodic travel to Chicago is required for team and enterprise events.
Other information:
Required Job Qualifications:
Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience.
8+ years of experience in IT, data, or solution architecture roles.
3+ years designing or supporting AI/ML platforms or advanced analytics solutions.
Hands-on experience designing enterprise-scale data and AI architectures.
Experience operating in complex, regulated environments such as healthcare.
Strong relationship-building skills and a collaborative, outcomes-focused mindset.
Preferred Job Qualifications:
Experience architecting AI/ML solutions in healthcare or life sciences.
Familiarity with EHR platforms (e.g., Epic) and healthcare data models.
Experience with cloud platforms, data lakes/warehouses, and MLOps tooling.
Knowledge of AI governance, responsible AI frameworks, and model risk management.
Architecture certifications or advanced technical credentials.
Physical Demands:
This is a computer/desk based job with occasional onsite visits needed
Competencies:
Enterprise and solution architecture leadership
Deep AI and analytics technical expertise
Systems thinking and integration design
Risk-aware and compliance-driven decision making
Clear and effective technical communication
Ability to balance innovation, scalability, security, and regulatory requirements
Strategic yet hands-on when needed
Detail-oriented with strong architectural discipline
Comfortable influencing without direct authority
Outcome-focused and accountable
Thrives in fast-evolving AI environments
Positive attitude and willingness to do what it takes to get the job done right
Ability to create strong working relationships with business partners across the organization
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
AI Architecture & Technical Strategy
Define end-to-end architectures for AI solutions, from data ingestion through model deployment, monitoring, and retirement.
Establish and maintain enterprise AI reference architectures, design patterns, and architectural standards.
Ensure alignment with enterprise IT, cloud, data, integration, and application strategies.
Evaluate emerging AI technologies, platforms, and tools for healthcare applicability and enterprise readiness.
Data, Platform & Integration Architecture
Design scalable data architectures supporting AI/ML, analytics, and real-time decision support.
Architect integrations across EHRs, enterprise systems, data platforms, and external services.
Support healthcare interoperability standards including HL7, FHIR, APIs, and SMART on FHIR where applicable.
Ensure data lineage, quality, reliability, and observability across AI pipelines.
AI/ML Enablement & Lifecycle Support
Define architectural approaches for model development, deployment, versioning, monitoring, and retraining.
Support MLOps practices including CI/CD, environment separation, automation, and reproducibility.
Ensure architectures support explainability, auditability, performance monitoring, and model validation.
Partner with data scientists and engineers to translate business and clinical use cases into technical designs.
Security, Privacy, Compliance & Responsible AI
Embed security-by-design principles into AI architectures including IAM, network controls, encryption, and secrets management.
Ensure compliance with HIPAA, data privacy, cybersecurity, and healthcare regulatory requirements.
Design for PHI protection including minimum necessary access, de-identification and pseudonymization patterns, and auditable access controls.
Support responsible AI practices including bias mitigation, transparency, explainability, and governance controls.
Collaborate with cybersecurity, risk, compliance, and legal teams on architecture reviews and third-party/vendor AI risk assessments.
Partner with clinical and operational stakeholders to ensure patient safety, clinical appropriateness, change management, and fallback behavior for AI-enabled workflows.
Governance & Technical Oversight
Participate in AI governance bodies, architecture review boards, and technical decision forums.
Provide technical guidance and approvals for AI solutions moving from pilot to production.
Create and maintain architectural documentation including reference architectures, standards, decision records, threat models, and data flow diagrams.
Identify and manage architectural risks, dependencies, and technical debt.
Clarification of Architectural Role
This role includes both strategic and hands-on responsibilities:
Define standards and guardrails while also contributing to reference implementations.
Review and approve designs while partnering directly with delivery teams.
Maintain ownership of enterprise AI architecture decisions while advising product and project teams.
Engage at a design and code-adjacent level (Python/SQL, pipelines, cloud services) as needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Primary Care
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Specialty Care
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:30:00 AM - 6:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Specialty Care
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:30:00 AM - 6:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: RUSH Supply Chain RUMC Staff
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $16.80 - $21.43 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Supply Chain Tech 1 is responsible for the day-to-day receipt and distribution of supplies to the medical center units, EVS and affiliates. This individual will promote and be supportive of the institutional ICARE values (Innovation, Collaboration, Accountability, Respect, and Excellence), the IConnect Service Behaviors, and exemplify Supply Chain's mission and vision, while acting in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•One-year working experience in a service industry position or equivalent job experience.
•High School Diploma/GED.
•Must have basic reading, writing skills and pass Rush math test.
•Must be able to operate powered equipment appropriately and safely as required by varying environmental conditions.
•Ability to coordinate and prioritize multiple tasks with deadlines to meet changing workload demands.
Preferred Job Qualifications:
•Familiar with personal computers.
Physical Demands:
•Physical strength, resilience and endurance are three key bodily traits that are required due to the vigorous work pace of daily repetitive tasks and the weight of the merchandise.
•Majority of workday is spent on feet lifting, pushing, pulling, walking distances on daily repetitive basis.
•Must be able to lift weights up to 50lbs and within 10-25lbs repetitively on a daily basis.
Responsibilities:
• Inclusive of all Supply Chain Tech 1 duties (i.e. SPD, Receiving, EVS (Supply Chain Tech) and Warehouse):
• Work with the Supply Chain Analyst to receive, deliver, stock and replenish EVS supply closets across the Medical Center and off-site locations.
• Will utilize hand-held to
• Receive, pack and unpack items to be stocked and/or delivered on shelves/bins/Point of Use locations (i.e. in the warehouse, storerooms, units, and any off-site locations.)
• Receive and/or count stock items with accuracy and correctly record data manually or using the computer.
• Verify established inventory par levels by comparing them to actual physical counts and re-order replenishment stock accordingly)
• Ensure accuracy of received supplies by counting and comparing packing lists/restock lists with delivered goods and inspect for damage, defects or breakage, reporting any of these issues to the supervisor.
• Must meet established Supply Chain Policy #1 job performance standards and all scheduled timelines.
• Loads and off loads AGV system supply carts and appropriately parks/stages carts for next utilization. Must also be able to use AGV system touch screen correctly to send cart types to scheduled location.
• Clean and maintain shelves within stocking areas and in workstation areas to ensure compliance with safety and infection control regulations.
• Answer all telephone calls in accordance to the department's telephone script ensuring calls are properly answered, appropriate actions are followed and in a timely manner. Apply ICARE and IConnect in all interactions between inter/intra departments.
• Performs any and all Supply Chain job functions as assigned or required.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pediatrics-Res Adm
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.63 - $24.91 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Job Summary:
A Lab Research Technician is a technical specialist who supports laboratory operations through hands-on execution of established procedures, equipment operation, specimen handling, and compliance with safety and quality standards. The role emphasizes technical accuracy, consistency, and operational reliability, with limited responsibility for research interpretation or study design.
The Lab Research Technician 1 (LAB RT1) supports laboratory operations by preparing samples, maintaining equipment, and performing basic scientific procedures under close supervision. This entry-level role provides hands-on learning opportunities while contributing to day-to-day lab activities such as reagent preparation, documentation, and data entry. The LAB RT1 works as part of a research team and builds foundational skills necessary for more advanced technical work.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
Education: High School diploma or equivalent
Knowledge, Skills, & Abilities:
•Knowledge of basic laboratory techniques and scientific terminology
•Familiarity with laboratory equipment and sample handling practices
•Understanding of safety protocols and PPE use in laboratory settings
•Attention to detail in labeling, cleaning, and inventory support
•Ability to follow written and verbal instructions
•Skill in organizing tasks and supporting laboratory workflows
•Effective communication with peers and supervisors
•Ability to learn laboratory procedures, tools, and documentation systems
•Dependability in completing assigned tasks and maintaining confidentiality
Preferred Job Qualifications:
Education: Associate's degree in basic science with applied laboratory coursework
Physical Demands:
•Requires use of fine motor skills for laboratory tasks such as pipetting, specimen handling, equipment operation, labeling, and data entry
•Requires visual acuity and manual dexterity to accurately operate laboratory instruments, read measurements, and document information
•Frequently stands or walks while performing laboratory procedures and moving between workstations
•Occasionally lifts, carries, or moves laboratory supplies or equipment weighing up to 25 lbs
•Must safely work in laboratory environments involving chemicals, biological specimens, temperature-controlled equipment, or mechanical devices while following established safety protocols and wearing required personal protective equipment
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Job Responsibilities:
•Under supervision, collect and prepare biological samples for processing following established protocols. Label, store, and log samples according to established protocols. Assist senior staff in maintaining sample integrity.
•Prepare basic laboratory equipment for routine use following establishing protocols. Perform routine maintenance, cleaning, calibration checks, and restocking supplies. Alert senior staff to equipment malfunctions or maintenance needs.
•Conduct basic laboratory techniques and procedures following established protocols. Prepare solutions, buffers, and media.
•Operate basic laboratory equipment. Monitor equipment during procedures and record observations/results.
•Record raw data accurately into laboratory notebook or digital equivalent. Perform basic calculations and data entry. Assist in data validation.
•Follow institutional policies for biosafety, chemical safety, and radiation safety. Wear appropriate PPE. Follow institutional waste disposal procedures. Report spills, exposures, and injuries promptly.
•Maintain organized laboratory notebook or digital equivalent. Submit data and observations to senior staff for review.
•Assist in preparing data summaries. Assist in troubleshooting errors.
•Complete required lab specific training.
•Perform other related duties as assigned to support daily research operations.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: RML General Microbiology
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 2
Work Schedule: 4 Hr (2:00:00 PM - 6:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $16.20 - $21.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Laboratory Technician enters patient demographic information and places laboratory test orders in the LIS. Also, is responsible for report distribution. Issues laboratory results over the telephone in a professional and courteous manner. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High School Graduate.
• Typing speed over 35 wpm.
• Previous experience in a hospital laboratory and/or as a phlebotomist is helpful.
• Employees in this job classification are qualified to perform waived testing.
• Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Act of 1988 (CLIA '88).
Preferred Job Qualifications:
• Knowledge of medical and laboratory terminology.
Physical Demands:
• The technician's time is divided between laboratory test order entry and working in a laboratory with frequent exposure to potentially infectious specimens.
Responsibilities:
1. Enters medical record number correctly all of the time.
2. Handles specimens properly with no specimen labeling errors per year.
3. Performs accurate computer entry of demographic information.
4. Performs accurate computer entry of laboratory test orders.
5. Notifies appropriate personnel of problems.
6. Performs multiple computer entry/inquiry functions.
7. Sorts and distributes computer generated reports.
8. Prepares specimens correctly for delivery and/or transport.
9. Operates the pneumatic tube station according to division guidelines.
10. Performs multiple computer specimen receiving functions.
11. Documents specimen receipt and resolves problems if necessary.
12. Processes specimens.
13. Uses the telephone properly and gives accurate information.
14. Reports accurate results.
15. Suggests and performs follow-up where appropriate.
16. Volunteers or willingly participates in special projects and completes them within an agreed upon time frame.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Road Home Research Admin
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range:$28.00 - $41.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Road Home Program: The National Center of Excellence for Veterans and Their Families (RHP) is dedicated to assisting and supporting current service members (Active Duty, Reservists and National Guard), veterans, and their families, with effective mental health services. The Road Home Program specializes in the treatment of Posttraumatic Stress Disorder utilizing a two-week Intensive Outpatient Program and other accelerated models for delivering evidence-based treatments. RHP also collaborates with local and national veteran and service member organizations.
The clinician will assess and treat veterans and their family members in a multidisciplinary outpatient practice setting which includes the Intensive Outpatient Program. The clinician will work in collaboration with psychiatrists, psychologists, social workers, counselors and other members of Road Home Program (RHP)’s multidisciplinary team. Rush University System for Health values diversity as a strength and is committed to working together to achieve diversity, equity and inclusion. This position will exemplify the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Required Qualifications:
Preferred Qualifications:
Responsibilities:
1. Provides professional mental health services with an emphasis on evidence-based treatment with the goal of maximizing personal or family functioning.
2. Prepares intake summaries, treatment plans and case summaries while maintaining on-going confidential records.
3. Develops, implements and evaluates treatment approaches for clients and affected family members, including individual, family, group or intensive therapeutic modalities.
4. Accurately documents treatment and progress in the electronic health record (Epic) in a timely manner in accordance with state and other regulations and in keeping with the department’s policy.
5. Confers and consults with multidisciplinary providers regarding client's progress and treatment; this may include conferring with attending physicians regarding hospitalized clients’ recommendations for treatment.
6. Utilizes resources within the community that clients to meet the needs of the client's treatment goals. These community resources will offer options for referrals to external resources for the client and/or family members.
7. Participates in development, implementation and evaluation of programs within the psychiatry department at Rush.
8. Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Enterprise App Intgrtn & Dvlp
Work Type: Full Time Remote (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $55.75 - $83.07 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Manager, Integration team is responsible for the implementation, enhancement, and optimization of Corporate Enterprise Service Management System(s), currently centered around Integration to support Rush’s operations. The position manages personnel, projects and activities related to the assigned areas of the team and ensures ongoing system capabilities and adequate technical support of the associated applications. The manager will provide direction, guidance, and mentorship to those who develop, operate, and support the associated applications platforms. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Bachelor’s in Computer Science, Information Systems, or related discipline and seven to eight (7-8) years of experience leading corporate business system application deployments. An Associate Degree and nine to ten (9-10) years of experience leading corporate business system application deployments will be accepted in lieu of a Bachelor’s.
•At least one year of leadership responsibility.
•At least 4 years of Integration/Interface development or Integration project implementation.
•High level knowledge of EMR, ERP or Business Systems and experience in project delivery and integration.
•Excellent communication skills.
•Ability to analyze and implement processes to enhance customer experience or IS operations.
•Good foundation in basic computer skills; command of common office tools (e.g. Microsoft Office Suite, Visio, e-mail).
•Experience successfully delivering technology projects.
•Ability to remain calm under stressful situations.
Preferred Job Qualifications:
•Master’s degree.
•Experience in a healthcare environment.
Responsibilities:
•Work in direct collaboration with several cross-functional leaders to support objectives.
•Responsible for vendor management and vendor relationships in order to support objectives.
•Collaborate on the strategy for technology platforms, partnerships and external relationships.
•Support the evaluation, selection, and implementation of corporate applications to support the corporate and functional area objectives.
•Ensure delivery of products that enable business value.
•Proactively seek cost savings.
•Support the continuous improvement of Rush’s corporate systems to increase effectiveness and efficiency, as well as to improve our customers’ experience.
•Maintain metrics based on overall business objectives and report performance status.
•Provide appropriate level of business acumen, technical and functional skills to understand initiatives and related services required.
•Identify opportunities for improvement in the usage of corporate applications to the user community and work with leadership to present and prioritize those ideas through application roadmaps.
•Assist in the development and maintenance of system roadmaps that align with overall strategy and business stakeholders’ initiatives.
•Collaborate to develop and deploy strategies for resourcing, demand management, lifecycle management, user engagement, and communication.
•Collaborate with to provide guidance and planning for application and technology upgrades by keeping up to date on technology, specifically for the area of responsibility.
•Provide evaluation of feasibility of user requests based on understanding of user requirements for changes or enhancements to enterprise systems and related interfaces.
•Assigns and coordinates resources to meet group goals.
•Balances needs for support, maintenance, and administrative tasks with projects.
•Proactively monitors group portfolio of projects; works with project and technical leads to identify and resolve risks and issues.
•Broad understanding of IS functions and Rush business areas.
•Special knowledge of the related Rush Corporate business areas.
•Interacts with customers and builds relationships and builds a positive and productive relationship with specific customer group(s).
•Responsible for hiring, firing, performance appraisals, and pay reviews.
•Member of Incident Manager department rotation.
•Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Anesthesia Support
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $23.12 - $32.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Job Summary:
The Clinical Research Coordinator I (CRC I) supports the conduct of clinical research studies across a range of disciplines. Receives direction from principal investigator, supervisor, or other staff involved in research protocol(s). Responsibilities include participant recruitment and interaction, study data collection and entry, maintenance of study and regulatory documentation, sponsor communication, and adherence to study protocols and policies. The CRC I executes defined study tasks with guidance, ensuring operational compliance, accurate data entry, and participant safety. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Required Job Qualifications:
Education:
•Bachelor’s degree
Experience:
•0-2 years of experience in a research study or other relevant experience
OR
Experience (in lieu of a degree)
•Two (2) years’ total experience, where 1 year is supporting or coordinating research studies
Knowledge, Skills, & Abilities:
•Time Management – Ability to meet deadlines and manage assigned study tasks.
•Problem-Solving – Ability to troubleshoot routine field issues and use discretion to escalate appropriately when unplanned events arise.
•Attention to Detail – Strong attention to accuracy in data collection and documentation.
•Participant Relations – Ability to build rapport, navigate sensitive topics, and maintain participant confidentiality.
•Communication Skills – Effective verbal and written communication skills with participants and internal study teams.
•Team Collaboration – Ability to collaborate within multi-disciplinary team settings and follow established workflows.
•Flexibility – Availability to work evenings, overnight shifts, or weekends if required by study protocols.
•Travel Readiness – Availability for local travel as necessary.
•Other duties as assigned.
Preferred Job Qualifications:
Experience:
•Two (2) or more years prior experience in clinical research or related field
Job Responsibilities:
1.Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
2.Collects and enters data into study case report forms and/or electronic data capture system and responds to queries in a timely manner.
3.Assists in preparing simple data summaries, reports, or charts to support study documentation and reporting requirements.
4.Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
5.Verifies data against 100% of source documentation for accuracy before entry into case report forms and electronic data capture systems to ensure timeliness and audit readiness.
6.May collect, process and ship potentially biohazardous specimens.
7.Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
8.Provide ongoing study status updates and responds to questions from PI, Administrator, department stakeholders, Sponsor and Compliance throughout the conduct of the study.
9.Maintains study flow by communicating promptly with study participants and coordinating with study team members as directed.
10.Participate in auditing and monitoring visits. Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
11.Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study.
12.Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Revenue Cycle Revenue Integrit
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $38.02 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Rush is seeking a Senior Revenue Integrity Regulatory & Systems Analyst on the CDM team to help translate complex healthcare regulations into accurate, compliant, and optimized charge capture across the organization. In this role, you’ll leverage deep expertise in coding, CDM, auditing, and Epic systems to solve complex charging scenarios, identify missed revenue opportunities, and drive automation and process improvements.
You’ll partner closely with compliance, operational teams, and fellow revenue integrity professionals, serving as a subject matter expert while helping improve workflows, strengthen system builds, and support accurate reimbursement. This is an excellent opportunity for someone who enjoys working at the intersection of regulation, technology, and data to make a meaningful impact in a highly collaborative healthcare environment.
The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Responsibilities:
Required Job Qualifications:
Desired Qualification(s)
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: 3 Center
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 3
Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
This position is eligible for the $5,000 sign on bonus!
Summary:
The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the heal care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
1.Minimum of 9 months of experience in nursing
2.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) .
3.Within 1 year from the date of hire, employee must be enrolled in a BSN program.
4.RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
5.Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
6. Prior to leveling to RN2, RN must show consistent proficient performance at RN1 position or equivalent experience.
7. Current state of Illinois Registered Nursing License
8. CPR
9. ACLS for ICU, Telemetry, Med/Surg (6west), Endoscopy, PACU, IR, and ED required within 3 months of hire
10. PALS PACU and ED required within 3 months of hire
11. Proficiency in charge and preceptor roles.
Preferred Job Qualifications:
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
•Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
•The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
•Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
• Ability to care for patients in the following age categories:
o Toddlers (1-3 years) depending on cluster
o Pre-Schoolers (3-5 years) depending on cluster
o School Age (5-12 years) depending on cluster
o Adolescents (12-18 years)
o Young Adults (19-45 years)
•o Middle Adults (45-60 years)
•o Older Adults (greater than 60)
•• Able to operate computers, printers, copiers, fax, and medical equipment specific to department.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Evidence Based Practice
• Utilizes system wide resources to support decision making and action.
• Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
• Communicates current evidence-based information with peers.
Relationships and Caring
• Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
• Collaborates consistently and effectively with other disciplines and services to meet the needs of patients and families.
Critical Thinking
• Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patient/families.
• Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
• Recognizes changes in patient status and consistently responds effectively.
Technical Expertise
• Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
• Demonstrates accountability for implementing policies related to safe and effective administration of medications.
• Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
• Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
Leadership
• Demonstrates the ability to provide education to staff and students on the unit.
• Demonstrates beginning leadership skills related to patient care.
• Delegates effectively and consistently to optimize patient outcomes.
• Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: D&IS Innovation
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $41.88 - $70.36 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Enterprise AI Architect is responsible for designing, governing, and enabling scalable, secure, and compliant artificial intelligence (AI), machine learning (ML), and analytics architectures across the healthcare enterprise. This role defines technical standards, integration patterns, and architectural guardrails for AI solutions, ensuring alignment with clinical workflows, enterprise platforms, data strategy, cybersecurity, and regulatory requirements.
The Enterprise AI Architect serves as a senior technical authority bridging data engineering, AI/ML, infrastructure, applications, and cybersecurity, and supports teams from initial design through production operations.
This is a full-time role reporting to the Director of AI & Innovation and working closely with AI, Data, Security, Clinical Informatics, and Operations teams. The role is a core member of the Rush AI Center of Excellence.
Location: Remote or Hybrid. Periodic travel to Chicago is required for team and enterprise events.
Other information:
Required Job Qualifications:
Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience.
8+ years of experience in IT, data, or solution architecture roles.
3+ years designing or supporting AI/ML platforms or advanced analytics solutions.
Hands-on experience designing enterprise-scale data and AI architectures.
Experience operating in complex, regulated environments such as healthcare.
Strong relationship-building skills and a collaborative, outcomes-focused mindset.
Preferred Job Qualifications:
Experience architecting AI/ML solutions in healthcare or life sciences.
Familiarity with EHR platforms (e.g., Epic) and healthcare data models.
Experience with cloud platforms, data lakes/warehouses, and MLOps tooling.
Knowledge of AI governance, responsible AI frameworks, and model risk management.
Architecture certifications or advanced technical credentials.
Physical Demands:
This is a computer/desk based job with occasional onsite visits needed
Competencies:
Enterprise and solution architecture leadership
Deep AI and analytics technical expertise
Systems thinking and integration design
Risk-aware and compliance-driven decision making
Clear and effective technical communication
Ability to balance innovation, scalability, security, and regulatory requirements
Strategic yet hands-on when needed
Detail-oriented with strong architectural discipline
Comfortable influencing without direct authority
Outcome-focused and accountable
Thrives in fast-evolving AI environments
Positive attitude and willingness to do what it takes to get the job done right
Ability to create strong working relationships with business partners across the organization
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
AI Architecture & Technical Strategy
Define end-to-end architectures for AI solutions, from data ingestion through model deployment, monitoring, and retirement.
Establish and maintain enterprise AI reference architectures, design patterns, and architectural standards.
Ensure alignment with enterprise IT, cloud, data, integration, and application strategies.
Evaluate emerging AI technologies, platforms, and tools for healthcare applicability and enterprise readiness.
Data, Platform & Integration Architecture
Design scalable data architectures supporting AI/ML, analytics, and real-time decision support.
Architect integrations across EHRs, enterprise systems, data platforms, and external services.
Support healthcare interoperability standards including HL7, FHIR, APIs, and SMART on FHIR where applicable.
Ensure data lineage, quality, reliability, and observability across AI pipelines.
AI/ML Enablement & Lifecycle Support
Define architectural approaches for model development, deployment, versioning, monitoring, and retraining.
Support MLOps practices including CI/CD, environment separation, automation, and reproducibility.
Ensure architectures support explainability, auditability, performance monitoring, and model validation.
Partner with data scientists and engineers to translate business and clinical use cases into technical designs.
Security, Privacy, Compliance & Responsible AI
Embed security-by-design principles into AI architectures including IAM, network controls, encryption, and secrets management.
Ensure compliance with HIPAA, data privacy, cybersecurity, and healthcare regulatory requirements.
Design for PHI protection including minimum necessary access, de-identification and pseudonymization patterns, and auditable access controls.
Support responsible AI practices including bias mitigation, transparency, explainability, and governance controls.
Collaborate with cybersecurity, risk, compliance, and legal teams on architecture reviews and third-party/vendor AI risk assessments.
Partner with clinical and operational stakeholders to ensure patient safety, clinical appropriateness, change management, and fallback behavior for AI-enabled workflows.
Governance & Technical Oversight
Participate in AI governance bodies, architecture review boards, and technical decision forums.
Provide technical guidance and approvals for AI solutions moving from pilot to production.
Create and maintain architectural documentation including reference architectures, standards, decision records, threat models, and data flow diagrams.
Identify and manage architectural risks, dependencies, and technical debt.
Clarification of Architectural Role
This role includes both strategic and hands-on responsibilities:
Define standards and guardrails while also contributing to reference implementations.
Review and approve designs while partnering directly with delivery teams.
Maintain ownership of enterprise AI architecture decisions while advising product and project teams.
Engage at a design and code-adjacent level (Python/SQL, pipelines, cloud services) as needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Primary Care
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Specialty Care
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:30:00 AM - 6:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Specialty Care
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:30:00 AM - 6:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: RUSH Supply Chain RUMC Staff
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $16.80 - $21.43 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Supply Chain Tech 1 is responsible for the day-to-day receipt and distribution of supplies to the medical center units, EVS and affiliates. This individual will promote and be supportive of the institutional ICARE values (Innovation, Collaboration, Accountability, Respect, and Excellence), the IConnect Service Behaviors, and exemplify Supply Chain's mission and vision, while acting in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•One-year working experience in a service industry position or equivalent job experience.
•High School Diploma/GED.
•Must have basic reading, writing skills and pass Rush math test.
•Must be able to operate powered equipment appropriately and safely as required by varying environmental conditions.
•Ability to coordinate and prioritize multiple tasks with deadlines to meet changing workload demands.
Preferred Job Qualifications:
•Familiar with personal computers.
Physical Demands:
•Physical strength, resilience and endurance are three key bodily traits that are required due to the vigorous work pace of daily repetitive tasks and the weight of the merchandise.
•Majority of workday is spent on feet lifting, pushing, pulling, walking distances on daily repetitive basis.
•Must be able to lift weights up to 50lbs and within 10-25lbs repetitively on a daily basis.
Responsibilities:
• Inclusive of all Supply Chain Tech 1 duties (i.e. SPD, Receiving, EVS (Supply Chain Tech) and Warehouse):
• Work with the Supply Chain Analyst to receive, deliver, stock and replenish EVS supply closets across the Medical Center and off-site locations.
• Will utilize hand-held to
• Receive, pack and unpack items to be stocked and/or delivered on shelves/bins/Point of Use locations (i.e. in the warehouse, storerooms, units, and any off-site locations.)
• Receive and/or count stock items with accuracy and correctly record data manually or using the computer.
• Verify established inventory par levels by comparing them to actual physical counts and re-order replenishment stock accordingly)
• Ensure accuracy of received supplies by counting and comparing packing lists/restock lists with delivered goods and inspect for damage, defects or breakage, reporting any of these issues to the supervisor.
• Must meet established Supply Chain Policy #1 job performance standards and all scheduled timelines.
• Loads and off loads AGV system supply carts and appropriately parks/stages carts for next utilization. Must also be able to use AGV system touch screen correctly to send cart types to scheduled location.
• Clean and maintain shelves within stocking areas and in workstation areas to ensure compliance with safety and infection control regulations.
• Answer all telephone calls in accordance to the department's telephone script ensuring calls are properly answered, appropriate actions are followed and in a timely manner. Apply ICARE and IConnect in all interactions between inter/intra departments.
• Performs any and all Supply Chain job functions as assigned or required.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pediatrics-Res Adm
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.63 - $24.91 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Job Summary:
A Lab Research Technician is a technical specialist who supports laboratory operations through hands-on execution of established procedures, equipment operation, specimen handling, and compliance with safety and quality standards. The role emphasizes technical accuracy, consistency, and operational reliability, with limited responsibility for research interpretation or study design.
The Lab Research Technician 1 (LAB RT1) supports laboratory operations by preparing samples, maintaining equipment, and performing basic scientific procedures under close supervision. This entry-level role provides hands-on learning opportunities while contributing to day-to-day lab activities such as reagent preparation, documentation, and data entry. The LAB RT1 works as part of a research team and builds foundational skills necessary for more advanced technical work.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
Education: High School diploma or equivalent
Knowledge, Skills, & Abilities:
•Knowledge of basic laboratory techniques and scientific terminology
•Familiarity with laboratory equipment and sample handling practices
•Understanding of safety protocols and PPE use in laboratory settings
•Attention to detail in labeling, cleaning, and inventory support
•Ability to follow written and verbal instructions
•Skill in organizing tasks and supporting laboratory workflows
•Effective communication with peers and supervisors
•Ability to learn laboratory procedures, tools, and documentation systems
•Dependability in completing assigned tasks and maintaining confidentiality
Preferred Job Qualifications:
Education: Associate's degree in basic science with applied laboratory coursework
Physical Demands:
•Requires use of fine motor skills for laboratory tasks such as pipetting, specimen handling, equipment operation, labeling, and data entry
•Requires visual acuity and manual dexterity to accurately operate laboratory instruments, read measurements, and document information
•Frequently stands or walks while performing laboratory procedures and moving between workstations
•Occasionally lifts, carries, or moves laboratory supplies or equipment weighing up to 25 lbs
•Must safely work in laboratory environments involving chemicals, biological specimens, temperature-controlled equipment, or mechanical devices while following established safety protocols and wearing required personal protective equipment
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Job Responsibilities:
•Under supervision, collect and prepare biological samples for processing following established protocols. Label, store, and log samples according to established protocols. Assist senior staff in maintaining sample integrity.
•Prepare basic laboratory equipment for routine use following establishing protocols. Perform routine maintenance, cleaning, calibration checks, and restocking supplies. Alert senior staff to equipment malfunctions or maintenance needs.
•Conduct basic laboratory techniques and procedures following established protocols. Prepare solutions, buffers, and media.
•Operate basic laboratory equipment. Monitor equipment during procedures and record observations/results.
•Record raw data accurately into laboratory notebook or digital equivalent. Perform basic calculations and data entry. Assist in data validation.
•Follow institutional policies for biosafety, chemical safety, and radiation safety. Wear appropriate PPE. Follow institutional waste disposal procedures. Report spills, exposures, and injuries promptly.
•Maintain organized laboratory notebook or digital equivalent. Submit data and observations to senior staff for review.
•Assist in preparing data summaries. Assist in troubleshooting errors.
•Complete required lab specific training.
•Perform other related duties as assigned to support daily research operations.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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