Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (10:30:00 AM - 7:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Knowledge, Skills, and Abilities:
Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
19.Utilizes customer service skills to exceed the patient’s needs.
20.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:30:00 AM - 6:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Cardiology-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Job Summary:
The Clinical Research Coordinator II (CRC II) independently coordinates assigned aspects of clinical research studies across a range of disciplines. Responsibilities include participant recruitment and retention, study data management, regulatory documentation submission and maintenance, communication with sponsors and institutional stakeholders, and monitoring of study compliance. The CRC II executes study protocols with increasing independence, identifies and resolves routine operational issues, contributes to process improvements, and may assist in mentoring less experienced staff.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
Education:
•Bachelor’s degree
Experience:
•2+ years of experience coordinating clinical trials
•Independent site management experience
OR
Experience (in lieu of a degree)
•3 years total experience in coordinating clinical trials with increasing complexity
Knowledge, Skills, & Abilities:
•Regulatory Knowledge – Understands Good Clinical Practices (GCP) and proper research documentation.
•Regulatory Compliance – Knows the basic rules and guidelines from NIH and FDA that apply to research.
•Project & Time Management – Can manage timelines, keep track of tasks, and handle several study activities at once.
•Problem-Solving & Judgment – Can figure out solutions when challenges come up and make thoughtful decisions.
•Detail & Organization – Pays close attention to detail and keeps study data and records well organized.
•Participant & Vendor Interaction – Builds trust with participants and communicates respectfully with sponsors and outside partners.
•Communication Skills – Speaks and writes clearly when sharing information with research teams, participants, or external groups.
•Teamwork – Works well with other staff and helps solve problems as part of the team.
•Flexibility – Willing to work evenings or weekends if the study requires it.
•Travel Readiness – Able to travel locally or nearby for study visits, participant support, or training.
Preferred Job Qualifications:
Experience:
•2-5 years’ experience in clinical research conduct, regulatory management, or research administration
Certifications:
•Relevant certification strongly preferred (Certified Clinical Research Professionals (CCRP),
•Certified Clinical Research Associate (CCRA),
•Certified Clinical Research Coordinator (CCRC), OR
•Certified IRB Professional (CIP)

Job Responsibilities:
1.Coordinates all aspects of the study including recruitment, consent, screening, scheduling, tracking, and provides study updates to study participants throughout the conduct of the study.
2.May collect and enter data into study case report forms and/or electronic data capture system and respond to queries in a timely manner.
3.Independently submits or partners with a regulatory coordinator to submit study related documents, study protocols, and study protocol amendments to the IRB per policy and procedure, with increasing autonomy over time to prepare for independent regulatory management responsibilities.
4.Ensures procedural documentation is accurate, complete, and in compliance with institutional, local, state, and federal guidelines and regulations related to clinical research.
5.Verifies and ensures that data is consistent with 100% of source documentation before entry into case report forms and electronic data capture systems to support accuracy, timeliness, and audit readiness.
6.May collect, process, and ship potentially biohazardous specimens.
7.May administer more complex structured tests and questionnaires according to research study protocols, including providing protocol-specific education to participants regarding procedures and expectations. May utilize study-related technology and equipment as part of assessment procedures.
8.Provides ongoing study status updates, responds to questions, and may create summary report(s) for distribution to the PI, Administrator, department stakeholders, Sponsor, and Compliance throughout the conduct of the study.
9.Organizes and participates in auditing and monitoring visits.
10.Monitors participant interactions for protocol deviations, adverse events (AEs), and serious adverse events (SAEs), and reports findings per institutional and regulatory guidelines.
11.Partners with PI(s), sponsor, compliance, clinical staff, and manager to identify and improve more complex processes as it relates to the conduct of the research study.
12.May provide oversight, training, and coaching to less experienced staff.
13.Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RUSH Supply Chain RUMC Staff

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $16.80 - $21.43 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Supply Chain Tech 1 is responsible for the day-to-day receipt and distribution of supplies to the medical center units, EVS and affiliates. This individual will promote and be supportive of the institutional ICARE values (Innovation, Collaboration, Accountability, Respect, and Excellence), the IConnect Service Behaviors, and exemplify Supply Chain's mission and vision, while acting in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•One-year working experience in a service industry position or equivalent job experience.
•High School Diploma/GED.
•Must have basic reading, writing skills and pass Rush math test.
•Must be able to operate powered equipment appropriately and safely as required by varying environmental conditions.
•Ability to coordinate and prioritize multiple tasks with deadlines to meet changing workload demands.
Preferred Job Qualifications:
•Familiar with personal computers.
Physical Demands:
•Physical strength, resilience and endurance are three key bodily traits that are required due to the vigorous work pace of daily repetitive tasks and the weight of the merchandise.
•Majority of workday is spent on feet lifting, pushing, pulling, walking distances on daily repetitive basis.
•Must be able to lift weights up to 50lbs and within 10-25lbs repetitively on a daily basis.

Responsibilities:
• Inclusive of all Supply Chain Tech 1 duties (i.e. SPD, Receiving, EVS (Supply Chain Tech) and Warehouse):
• Work with the Supply Chain Analyst to receive, deliver, stock and replenish EVS supply closets across the Medical Center and off-site locations.
• Will utilize hand-held to
• Receive, pack and unpack items to be stocked and/or delivered on shelves/bins/Point of Use locations (i.e. in the warehouse, storerooms, units, and any off-site locations.)
• Receive and/or count stock items with accuracy and correctly record data manually or using the computer.
• Verify established inventory par levels by comparing them to actual physical counts and re-order replenishment stock accordingly)
• Ensure accuracy of received supplies by counting and comparing packing lists/restock lists with delivered goods and inspect for damage, defects or breakage, reporting any of these issues to the supervisor.
• Must meet established Supply Chain Policy #1 job performance standards and all scheduled timelines.
• Loads and off loads AGV system supply carts and appropriately parks/stages carts for next utilization. Must also be able to use AGV system touch screen correctly to send cart types to scheduled location.
• Clean and maintain shelves within stocking areas and in workstation areas to ensure compliance with safety and infection control regulations.
• Answer all telephone calls in accordance to the department's telephone script ensuring calls are properly answered, appropriate actions are followed and in a timely manner. Apply ICARE and IConnect in all interactions between inter/intra departments.
• Performs any and all Supply Chain job functions as assigned or required.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RUSH Supply Chain RUMC Staff

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (4:00:00 AM - 12:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.00 - $23.50 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Supply Chain Tech 1 is responsible for the day-to-day receipt and distribution of supplies to the medical center units, EVS and affiliates. This individual will promote and be supportive of the institutional ICARE values (Innovation, Collaboration, Accountability, Respect, and Excellence), the IConnect Service Behaviors, and exemplify Supply Chain's mission and vision, while acting in accordance with Rush policies and procedures.

Responsibilities:

• Inclusive of all Supply Chain Tech 1 duties (i.e. SPD, Receiving, EVS (Supply Chain Tech) and Warehouse):
• Work with the Supply Chain Analyst to receive, deliver, stock and replenish EVS supply closets across the Medical Center and off-site locations.
• Will utilize hand-held to
• Receive, pack and unpack items to be stocked and/or delivered on shelves/bins/Point of Use locations (i.e. in the warehouse, storerooms, units, and any off-site locations.)
• Receive and/or count stock items with accuracy and correctly record data manually or using the computer.
• Verify established inventory par levels by comparing them to actual physical counts and re-order replenishment stock accordingly)
• Ensure accuracy of received supplies by counting and comparing packing lists/restock lists with delivered goods and inspect for damage, defects or breakage, reporting any of these issues to the supervisor.
• Must meet established Supply Chain Policy #1 job performance standards and all scheduled timelines.
• Loads and off loads AGV system supply carts and appropriately parks/stages carts for next utilization. Must also be able to use AGV system touch screen correctly to send cart types to scheduled location.
• Clean and maintain shelves within stocking areas and in workstation areas to ensure compliance with safety and infection control regulations.
• Answer all telephone calls in accordance to the department's telephone script ensuring calls are properly answered, appropriate actions are followed and in a timely manner. Apply ICARE and IConnect in all interactions between inter/intra departments.
• Performs any and all Supply Chain job functions as assigned as required.

Required Job Qualifications:

• One-year working experience in a service industry position or equivalent job experience.
• High School Diploma/GED.
• Must have basic reading, writing skills and pass Rush math test.
• Must be able to operate powered equipment appropriately and safely as required by varying environmental conditions.
• Ability to coordinate and prioritize multiple tasks with deadlines to meet changing workload demands.

Preferred Job Qualifications:

• Familiar with personal computers.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Revenue Cycle Revenue Integrit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Revenue Integrity Analyst uses advanced knowledge of coding, CDM, charge capture, and auditing to solve complex charging scenarios, provide education and assistance to operational departments, support fellow team members, and develop processes/procedures to ensure accurate and timely capture of all chargeable procedures. The Revenue Integrity Analyst also provides high-level professional support in working advanced outpatient coding edits as well as auditing charges for service lines with potential missed revenue opportunities. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Associates degree or higher
•Minimum 2-4 years of healthcare experience working with billing, charge entry, charge capture, or CDM
•AAPC Certification or AHIMA Certification, or Epic Software Certification.
•Proficient and functional knowledge of reviewing charges in the Epic EHR.
•Advanced knowledge of medical terminology as well as medical billing language. Must demonstrate a thorough knowledge of UB-04 Revenue Codes, Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) Level II along with modifiers
•Excellent written and oral communication skills along with problem-solving
•Proficiency with MS Office Suite
•High degree of accuracy and ability to collaborate with others
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Responsibilities:
Job Responsibilities:
•Use logic-based critical thinking and decision making to accurately enter charges on patient accounts for hospital/facility and professional charges in accordance with CMS and AMA guidelines
•Responsible for accounts within the assigned Epic Account, Charge Review, and Claim Edit Work queues while solving edits related to National Correct Coding Initiatives (NCCI edits), Medically Unlikely Edits (MUE edits) Procedure to Procedure (PTP edits), and Outpatient Coding Edits (OCE edits) in Epic using patient documentation, coding rules, billing guidelines, and proper modifier use in a timely manner
•Assess the Charge Description Master (CDM) and contribute to accurate CDM line items by evaluating revenue codes, descriptions, CPT/HCPCS code and pricing
•Audit and reconcile charges against clinical documentation, code rules and charging methodologies for internal purposes along with external audits
•Works with external vendors to review charge capture opportunities and documentation to identify missed charges and correct accounts
•Identify trends, analyze to propose and create meaningful solutions, improve processes, create training content, and participate in the education of departments regarding their CDM and missed charges
•Serves as subject matter expert for fellow team members to review questions and assist with resolving accounts
•Meets or exceeds accuracy, quality work, on-time delivery, and productivity standards set by CMS, OIG, and direct manager
•Researches all current and future complex payor requirements for compliant billing, timely payment, and maximum reimbursement
•Provides input and implements process improvement initiatives recognizing revenue enhancement and charge integrity opportunities
•Communicates, observes, and reports on charge entry trends and patterns and provides recommendations for improvement
•Engages in continual education and training in the revenue integrity field and healthcare CDM, charges, auditing, data, and other duties or projects as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 1620 W Harrison St, Chicago, Illinois 60612

Hospital: Rush University Medical Center

Department: 10 West Tower - Adult Intensive Care Unit (AICU)

Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

Shift: Night Shift: 7:00 PM to 7:30 AM

Work Schedule: 12-Hour Shifts - Weekends Included

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $20.00 - $24.75 per hour

Summary:
The Patient Care Technician (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skill. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school diploma or equivalent.
•Maintain current BLS certification.
•Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
•Successful completion of the institutional screening examination.
•Ability to solve simple problems.
•Excellent communication and customer service skills.
Preferred Job Qualifications:
•Prior clinical experience in an acute care setting.

Responsibilities:
1. Assists the RN in the delivery of patient care.
1.1 Reports to charge RN or designate for assignment of duties.
1.2 Maintains a safe patient environment.
1.3 Sets priority of duties based on needs of patient and unit, under the direction of the RN.
1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
1.5 Assists patients in activities of daily living.
1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
1.7 Performs routine procedures, treatments and specimen collections.
1.8 Demonstrates aseptic technique, when necessary.
1.9 Assists RN or physician with advanced procedures.
1.10 Assists the nurse in the management of uncomplicated tubes and drains.
1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
1.12 Demonstrates knowledge of age specific variables and growth and development.
1.13 Immediately reports changes in patient condition to the appropriate RN.
2. Transports patients and (other) items as needed.
2.1 Assists with admission, discharge, and transport of patients.
2.2 Transports laboratory specimens and patient belongings as required.
2.3 Obtains blood products, supplies and equipment as necessary.
3. Competently utilizes technology.
3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
3.2 Demonstrates proficiency in the use of EPIC.
3.3 Consistently documents in real time at the point of care.
3.4 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
4. Maintains a safe and orderly, well equipped environment.
4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routine.
4.2 Independently orders, organizes, and restocks according to unit specifications.
4.3 Replenishes patient room supplies.
4.4 Maintains emergency supplies.
5. Demonstrates a professional work style in interactions with internal and external customers.
5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
5.2 Negotiates break time and communicates departure and return time per unit protocol.
5.3 Demonstrates initiative and self-direction in work habits.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 1620 W Harrison St, Chicago, Illinois 60612

Hospital: Rush University Medical Center

Department: 11 East Tower - Cardiosciences Intensive Care Unit (CVICU)

Work Type: Part-Time - 24 Hours per week (0. 6 FTE)

Shift: Night Shift: 7:00 PM to 7:30 AM

Work Schedule: 12-Hour Shifts - Weekends Included

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $20.00 - $24.75 per hour

Summary:
The Patient Care Technician (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skill. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school diploma or equivalent.
•Maintain current BLS certification.
•Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
•Successful completion of the institutional screening examination.
•Ability to solve simple problems.
•Excellent communication and customer service skills.
Preferred Job Qualifications:
•Prior clinical experience in an acute care setting.

Responsibilities:
1. Assists the RN in the delivery of patient care.
1.1 Reports to charge RN or designate for assignment of duties.
1.2 Maintains a safe patient environment.
1.3 Sets priority of duties based on needs of patient and unit, under the direction of the RN.
1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
1.5 Assists patients in activities of daily living.
1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
1.7 Performs routine procedures, treatments and specimen collections.
1.8 Demonstrates aseptic technique, when necessary.
1.9 Assists RN or physician with advanced procedures.
1.10 Assists the nurse in the management of uncomplicated tubes and drains.
1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
1.12 Demonstrates knowledge of age specific variables and growth and development.
1.13 Immediately reports changes in patient condition to the appropriate RN.
2. Transports patients and (other) items as needed.
2.1 Assists with admission, discharge, and transport of patients.
2.2 Transports laboratory specimens and patient belongings as required.
2.3 Obtains blood products, supplies and equipment as necessary.
3. Competently utilizes technology.
3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
3.2 Demonstrates proficiency in the use of EPIC.
3.3 Consistently documents in real time at the point of care.
3.4 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
4. Maintains a safe and orderly, well equipped environment.
4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routine.
4.2 Independently orders, organizes, and restocks according to unit specifications.
4.3 Replenishes patient room supplies.
4.4 Maintains emergency supplies.
5. Demonstrates a professional work style in interactions with internal and external customers.
5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
5.2 Negotiates break time and communicates departure and return time per unit protocol.
5.3 Demonstrates initiative and self-direction in work habits.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Specialty Drug Solutions

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $53.73 - $84.63 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The scope of practice of the Clinical Pharmacist Specialist covers direct and indirect patient care, education, medication safety, performance improvement, and consultation. The Clinical Pharmacist Specialist is responsible for the provision of both operational and clinical pharmacy services to a general population of patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor of Science in Pharmacy.
•Illinois Pharmacist License.
•Minimum of four years of Clinical Pharmacy experience OR PGY 1 residency completed within the last seven years, which includes Clinical / Specialty Pharmacy experience.
•Knowledge in intravenous admixture services, intravenous drug therapy and chemotherapy.
•Must be able to work effectively with others to provide safe and effective drug therapy.
•Excellent problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
Preferred Job Qualifications:
•BLS Certification.
•ACLS Certification (or shall be obtained upon hire).
•Board of Pharmaceutical Specialties Board Certification.
•Doctor of Pharmacy degree and residency certificate.
•Experience and strong knowledge base in specialty drug therapies.

Responsibilities:
1. Responsibilities will include order verification, discharge counseling, projects, and education of other healthcare professionals
2. Evaluate and verify Epic physician's orders for therapeutic appropriateness, proper dosing, optimal dosage form, drug interactions, allergic reactions, route and rate of administration and therapeutic redundancy.
3. Clarify physicians' orders when necessary through direct and timely contact with prescriber or designated practitioner.
4. Provides patient-specific pharmacotherapy recommendations and drug information to the medical and nursing staff.
5. Participates in the pharmacy department's most current method of documenting clinical interventions.
6. Perform daily review of pharmacy reports including pharmacokinetic monitoring and other drug or patient specific reports that may be required.
7. Conducts monthly nursing unit inspections of medication storage areas as assigned.
8. Supervise pharmacy technician staff involved in the preparation and delivery of medications ensuring coordination of workflows with established delivery schedules.
9. Coordinate medication ordering, preparation, dispensing, and administration systems for the patient populations outlined above on a daily basis.
10. Implements all drug use policy and formulary decisions of the Pharmacy and Therapeutics committee.
11. Participates in SE (ADR and medication error) reporting programs.
12. Complete clinical and operational activities as designated by the departmental management team (e.g. pyxis inventory optimization, relevant process improvement projects, etc.).
13. Precept pharmacy students and residents (PGY1 and PGY2) as assigned in clinical and operational areas
14. Provides patient-specific pharmacotherapy recommendations and drug information to the medical and nursing staff.
15. Assess and evaluates the medical and drug literature in order to compare and contrast therapeutic regimens and uses for new or existing drug treatments.
16. Implement medication safety initiatives as determined by current departmental needs and ongoing projects.
17. Develop operational and clinical projects as determined by current departmental needs and ongoing projects.
18. Serves as a liaison with other departments for collaborative research activity.
19. Responsibility for evaluating and monitoring drug therapy relative to the total needs/problems of the ambulatory care patient in collaboration with physicians, nurses and other healthcare professionals.
20. Actively participates in professional organizations.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Pediatrics-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $24.91 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Job Summary:
A Lab Research Technician is a technical specialist who supports laboratory operations through hands-on execution of established procedures, equipment operation, specimen handling, and compliance with safety and quality standards. The role emphasizes technical accuracy, consistency, and operational reliability, with limited responsibility for research interpretation or study design.
The Lab Research Technician 1 (LAB RT1) supports laboratory operations by preparing samples, maintaining equipment, and performing basic scientific procedures under close supervision. This entry-level role provides hands-on learning opportunities while contributing to day-to-day lab activities such as reagent preparation, documentation, and data entry. The LAB RT1 works as part of a research team and builds foundational skills necessary for more advanced technical work.
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
Education: High School diploma or equivalent
Knowledge, Skills, & Abilities:
•Knowledge of basic laboratory techniques and scientific terminology
•Familiarity with laboratory equipment and sample handling practices
•Understanding of safety protocols and PPE use in laboratory settings
•Attention to detail in labeling, cleaning, and inventory support
•Ability to follow written and verbal instructions
•Skill in organizing tasks and supporting laboratory workflows
•Effective communication with peers and supervisors
•Ability to learn laboratory procedures, tools, and documentation systems
•Dependability in completing assigned tasks and maintaining confidentiality
Preferred Job Qualifications:
Education: Associate's degree in basic science with applied laboratory coursework
Physical Demands:
•Requires use of fine motor skills for laboratory tasks such as pipetting, specimen handling, equipment operation, labeling, and data entry
•Requires visual acuity and manual dexterity to accurately operate laboratory instruments, read measurements, and document information
•Frequently stands or walks while performing laboratory procedures and moving between workstations
•Occasionally lifts, carries, or moves laboratory supplies or equipment weighing up to 25 lbs
•Must safely work in laboratory environments involving chemicals, biological specimens, temperature-controlled equipment, or mechanical devices while following established safety protocols and wearing required personal protective equipment
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
•Under supervision, collect and prepare biological samples for processing following established protocols. Label, store, and log samples according to established protocols. Assist senior staff in maintaining sample integrity.
•Prepare basic laboratory equipment for routine use following establishing protocols. Perform routine maintenance, cleaning, calibration checks, and restocking supplies. Alert senior staff to equipment malfunctions or maintenance needs.
•Conduct basic laboratory techniques and procedures following established protocols. Prepare solutions, buffers, and media.
•Operate basic laboratory equipment. Monitor equipment during procedures and record observations/results.
•Record raw data accurately into laboratory notebook or digital equivalent. Perform basic calculations and data entry. Assist in data validation.
•Follow institutional policies for biosafety, chemical safety, and radiation safety. Wear appropriate PPE. Follow institutional waste disposal procedures. Report spills, exposures, and injuries promptly.
•Maintain organized laboratory notebook or digital equivalent. Submit data and observations to senior staff for review.
•Assist in preparing data summaries. Assist in troubleshooting errors.
•Complete required lab specific training.
•Perform other related duties as assigned to support daily research operations.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Research Billing Support

Work Type: Full Time (Total FTE 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $47.79 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Reporting to the Director/Manager of Clinical Trials Research Revenue Cycle, this position will create coverage analyses in accordance with Medicare's Clinical Trial Policy (NCD 310.1) and assist research staff within the clinical departments with the interpretation of related guidance and their effect on research billing processes. The analyst will provide high-level professional support in the growing efforts to conduct prospective Medicare Coverage Analysis for all clinical research studies. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Experience/Qualifications/ Competencies:
•Bachelor's Degree in a health-related discipline, e.g. pharmacology, nursing, biology (Four years of additional work experience in lieu of bachelor's experience).
•One to five years of coding experience
•AAPC or AHIMA certification in coding within one year of hire with experience in research medical billing and coding. Certifications may include Certified Professional Coder (CPC), Certified Coding Specialist (CCS) and Certified Medical Coder (CMC), and any other specialized coding certification approved by the two main governing bodies.
•Proficiency with medical terminology as well as medical research billing language. Must demonstrate a thorough knowledge of the three code sets that are currently in use: Current Procedural Terminology (CPT), ICD-10-CM, and Healthcare Common Procedure Coding System (HCPCS) Level II.
•Excellent written and oral communication skills.
•Strong investigative skills.
•Proficiency with MS Excel tables, formatting and basic calculations.
•Demonstrated resourcefulness and attention to detail.
•Able to work in a team environment and maintain a positive outlook.
•Able to learn and apply technical knowledge in the areas of clinical research, medical coding and revenue cycle in a consultative manner.
•Excellent verbal and written communication skills due to direct interaction with senior management.
•Strong time management and organizational skills with the ability to effectively multi-task and meet deadlines.
•Strong problem solving and financial analytical skills. High degree of accuracy for analyses and processes.
•Must have a strong customer service focus.
Preferred Job Qualifications:
•Familiarity with different types of clinical research and the drug development process.
•Understanding of FDA regulations related to clinical trials involving lnvestigational New Drugs (INDs) and/or lnvestigational Device Exemptions (IDEs).
•Knowledge of Medicare coverage decisions, benefit policy manuals and billing processes.
•Previous experience in Research Billing, Budgeting/ budgeting analysis for Research Clinical Trials, Coverage Analysis, or other Research Finance background.

Responsibilities:
•Maintain a detailed understanding of Medicare's Clinical Trial Policy (NCD 310.1) and related guidance documents.
•Generate detailed and accurate coverage analyses with budget overlay in a timely manner.
•Review clinical trial protocols and related regulatory documents to prepare a billing plan for all medical procedures and services required in a clinical research project.
•Review clinical research protocols and determine which procedures are routine, and therefore billable to Medicare and other third-party payers based on CMS policy and National and Local Coverage Determinations, as well as professional practice guidelines. Extensive independent research to identify applicable practice guidelines will be required.
•Review patient informed consent forms to ensure that the document accurately informs patients which procedures will be billed to their insurance vs. those that will be covered by the study budget, in accordance with the MCA.
•Ensure consistency of the payment terms in the coverage analysis with the protocol, the informed consent form template, the budget and the contract payment terms.
•Completely and effectively document MCA determinations to support the decision-making process.
•Screen research protocols to determine whether a formal Medicare Coverage Analysis (MCA) is required.
•Collaborate with investigators to determine whether each study is a qualifying clinical trial under CMS Clinical Trial policy.
•Coordinate with IRB staff and the investigator if the IRB raises issues regarding the determinations of the Medicare Coverage Analysis and/or consent form language.
•Collaborate and communicate effectively with investigators and research staff, Patient Financial Services, the IRB, and Research Compliance with respect to Medicare Coverage Analysis issues and determinations.
•Keep current with FDA and Medicare regulations and state laws applicable to clinical research billing.
•Conduct special department related projects as they are assigned.
•Prepare applications for approval of billing for investigational devices.
•Serve as a resource for protocol and budget development and overlay.
•Provide staffing and supply/service consumption patterns, the methods used to estimate/calculate (including escalation or inflation factors) and other details such as lists of items that make up the total costs for a category. The budget justification should address each of major cost categories (salaries, fringe benefits, equipment, travel, supplies, other direct costs and indirect costs), as well as any additional categories required by the sponsor as related to research budget overlay.
•Organize the budget justification listing items in the same order and format as the sponsor’s budget categories.
•Check validity of all draft and finalized documents prior to calendar release. The Budget narrative must match the budget in terms of dollar amounts and language.
•Explain why items are essential in relation to the aims and methodology of the project as well as meeting the goals of the project.
•Understand and describe the line items to clinical study team as necessary. Do not merely restate the proposed expenditure.
•Provide detail that is sufficient to justify the rationale for the budget overlay.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 1620 W Harrison St, Chicago, Illinois 60612

Hospital: Rush University Medical Center

Department: 13 East Tower - Orthopedics

Work Type: Full-Time - 40 Hours per week (1. 0 FTE)

Shift: 8:00 AM to 6:30 PM

Work Schedule: 10-Hour Shifts - Monday to Saturday (4 days per week)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $16.20 - $24.28 per hour

Summary:
The Orthopedic Tech assists in carrying out patient-related activities, which require heavy lifting, such as positioning, ambulating, and transferring patients. The Orthopedic Tech assists with unit management of supplies and equipment. All of the work activities are assigned and supervised by the Registered Nurse. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High school diploma or GED.
• Good communication skills.
• Interact effectively with others in difficult situations
Physical Demands:
• Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift
• Work requires lifting or carrying objects 40-50lbs independently and supporting and positioning patients, many of whom may exceed 400 lbs or have special transfer needs.
• Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
Assists patients with activities under the direction of a Registered Nurse.
• Carries out predetermined assignments for each patient as delegated by a Registered Nurse; performs selected treatments, which are commensurate with his/her training.
• Assists patients in the safe practice of activities related to the development of strength, endurance, and ambulating as assigned.
• Immediately reports changes in patient condition to the appropriate RN.
• Assists patients in preparation for, as necessary, during and at the conclusion of therapies.
• Transports patients, hospital records, beds, equipment and other materials.
Supports patient care by assuring supplies and equipment are available as needed.
• Wipes down equipment with cleaning agents as directed.
• Makes equipment and supplies rounds as needed.
• Inspects equipment routinely; reports repair needs to the appropriate department and follows up with that department.
• Takes inventory and ensures adequate stock levels.
• Delivers and picks up supplies as needed.
• Maintains cleanliness of equipment and work area.
Contributes to a safe and efficient work environment of the clinical unit.
• Maintains a safe patient environment.
• Sets priority of duties based on needs of patient and unit, under the direction of the RN.
• Changes bed linens on unoccupied beds, contributes to maintaining orderliness of patient room.
• Answers patient’s lights and assists with patient requests.
• Performs related duties as assigned.
• Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
• Negotiates break time and communicates departure and return time per unit protocol

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.