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    • Ambulatory RN 2 - OB-GYN - Part-time with Benefits!

      20455
      United States, IL, Chicago
      Rush University Medical Center
      August 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: OB GYN - Clinic

      Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

      Shift: Shift 1

      Work Schedule: 10 Hr (7:30:00 AM - 6:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $37.50 - $62.21 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • Current license and credentials by the state they are assigned.
      • At least one year of nursing experience required.
      • Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
      • All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
      • Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
      • Current CPR Certification.
      • Analytical ability.
      • Communication skills in order to lead and teach.
      • Ability to interact effectively with others in difficult situations.
      • The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
      - A specialty certification may be required for certain departments within 12 months of hire.
      Preferred Job Qualifications:
      • National Certification.
      Physical Demands:
      • Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
      • Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
      • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

      Responsibilities:
      1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
      2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
      3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
      4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
      5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
      6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
      7.Communicates current evidence-based strategies, standards of care and protocols with peers.
      8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
      9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
      10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
      11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
      12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
      13.Recognizes patterns and problems in a specific patient population that require evaluation.
      14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
      15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
      16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
      17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
      18.Considers factors related to resources utilization when delivering care to patients and families.
      19.Supports clinic goals and change initiatives and participates in nursing shared governance.
      20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
      21.Provides education to staff and/or students in the clinic.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Training & Quality Consultant I

      20459
      United States, IL, Chicago
      Rush University Medical Center
      August 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Access Center Qual & Training

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $27.47 - $43.27 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      This position serves as a facilitator for departmental and/or organizational training, assisting in the assessment, development and delivery of associated training materials and curriculum. The employee will facilitate training programs, performing assorted administrative or operational functions such as assisting in the research and development of multi-media training materials for individual, departmental, and organizational-wide presentation and maintaining the training calendar and database. Works with intermittent supervision and review; work problems involving departures from standard policies, interpretations, or procedures will be presented to the Management for review and direction on resolution. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      • Bachelor’s Degree in Adult Education, Educational Methods, Communications, Healthcare Administration or related field. Or 3+ years of related experience in progressive roles.
      • Three (3) years’ training, teaching, quality assurance or business coaching experience.
      • Three (3) years’ experience working with EPIC Cadence in a practice or Access Center environment.
      • Experience within a large hospital or integrated healthcare delivery system.
      • Unique combinations of both hard and soft skills to prepare, analyze, and present data to various audiences.
      • Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
      • Strong attention to detail and an aptitude for organizing information logically.
      • Strong organizational skills & ability to multitask and prioritize.
      • Proficient in Medical Terminology and HIPAA
      • Excellent MS Office skills
      • Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
      • Demonstrated ability to learn quickly and follow through.
      • Strong interpersonal skills with the ability to motivate and build relationships.
      • Able to travel to multiple hospital sites, corporate settings and seminar locations.
      • Able to work under stressful conditions while maintaining professionalism.
      • Work will often require flexibility and meeting tight deadlines.
      • Able to communicate with many different customers and seeking solutions to move the organization forward.
      • Ability to make independent decisions in problem solving.
      • Ability to prioritize own work.
      • Ability to work well with individual associates.
      • Able to work well in a team.
      • Ability to work varied hours in a 24-hour day.
      • Able to participate in process improvement initiatives.
      Preferred Job Qualifications:
      • Two (2) years’ revenue cycle experience.
      • EPIC certification or EPIC credentialed trainer.
      • Experience with Automated Call Distribution systems (Cisco preferred)
      Physical Demands:
      • Able to do light lifting
      Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      1. Delivers new hire training in scheduling, registration, epic, revenue cycles, including the use of telephony platform, CRM, webchat and other applications. Actively participates in training sessions and seeks mentorship opportunities to enhance skills and knowledge in training delivery and content development.
      2. Maintaining training materials, including knowledge articles, guides, presentations, and exercises
      3. Contribute to the creation of procedural and conceptual content, ensuring it is comprehensive, coherent, and aligns with healthcare industry standards.
      4. Conducts train-the-trainer sessions when needed.
      5. Facilitates and leads call calibration sessions for agents.
      6. Performs root cause analysis of errors.
      7. Conducts routine quality audits on designated work activities, following established quality monitoring standards and guidelines.
      8. Collaborates with team members to gather and analyze audit data, supporting the identification of areas for improvement.
      9. Develop individual agent performance scorecards.
      10. Coaches’ employees on opportunity for improvement
      11. Assists with side-by-side training of new hires.
      12. Other similar and/or related duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Training & Quality Consultant II

      20478
      United States, IL, Chicago
      Rush University Medical Center
      August 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Access Center Qual & Training

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $34.89 - $56.78 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      This position serves as a facilitator for departmental and/or organizational training, assisting in the assessment, development and delivery of associated training materials and curriculum. The employee will facilitate training programs, performing assorted administrative or operational functions such as assisting in the research and development of multi-media training materials for individual, departmental, and organizational-wide presentation and maintaining the training calendar and database. Works with intermittent supervision and review; work problems involving departures from standard policies, interpretations, or procedures will be presented to the Management for review and direction on resolution. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •Bachelor’s Degree in Adult Education, Educational Methods, Communications, Healthcare Administration or related field or 5+ years of related experience in progressive roles.
      •Three (3) years’ training, teaching, or business coaching experience.
      •Three (3) years’ experience working with EPIC Cadence in a practice or Access Center environment.
      •Experience within a large hospital or integrated healthcare delivery system
      •Unique combinations of both hard and soft skills in order to prepare, analyze, and present data to various audiences.
      •Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
      •Strong attention to detail and an aptitude for organizing information logically.
      •Strong organizational skills & ability to multitask and prioritize
      •Proficient in Medical Terminology and HIPAA
      •Excellent MS Office skills
      •Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
      •Demonstrated ability to learn quickly and follow through.
      •Strong interpersonal skills with the ability to motivate and build relationships.
      •Able to travel to multiple hospital sites, corporate settings, and seminar locations.
      •Able to work under stressful conditions while maintaining professionalism.
      •Work will often require flexibility and meeting tight deadlines.
      •Able to communicate with many different customers and seek solutions to move the organization forward.
      •Ability to make independent decisions in problem solving.
      •Ability to prioritize own work.
      •Ability to work well with individual associates.
      •Able to work well in a team.
      •Ability to work varied hours in a 24-hour day.
      •Able to participate in process improvement initiatives.
      Preferred Job Qualifications:
      •Two (2) years’ revenue cycle experience.
      •EPIC certification or EPIC credentialed trainer.
      •Experience with Automated Call Distribution systems (Cisco preferred)
      Physical Demands:
      •Able to do light lifting.

      Responsibilities:
      1.Possesses a broad spectrum of knowledge encompassing multiple workflows and procedures across various specialties and departments.
      2.Delivers new hire training in scheduling, registration, epic, revenue cycles, including the use of telephony platform, CRM, webchat, and other applications.
      3.Designs and maintains training materials, including knowledge articles, guides, presentations, and exercises.
      4.Develop tutorials that guide end-users through the usage of diverse applications, simplifying complex tasks. Generate high-quality documentation tailored to different user groups, ensuring information is clear and effective.
      5.Act as a point of contact for knowledge-related inquiries and provide guidance to employees seeking information or resources.
      6.Analyze existing source content and transform it into well-structured step-by-step instructions and user-friendly documentation.
      7.Conduct reviews and updates of existing documentation to ensure accuracy and consistency, and make revisions as needed. Continually enhancing training materials, methodologies, and content, keeping them aligned with evolving industry standards and technological advancements.
      8.Collaborates with management teams to identify associate training needs and incorporate them into one-time or ongoing training programs.
      9.Acts as a coach and mentor, providing guidance and support to team members, while actively participating in the training of Level 1 personnel to enhance their skills and capabilities.
      10.Develops and refines departmental quality monitoring standards and guidelines, ensuring continuous improvement and alignment with industry best practices.
      11.Conducts audits and identifies themes and trends in the root cause of errors to facilitate proactive problem-solving and process improvement efforts.
      12.Document operational improvement opportunities and learner questions during training. Follow up with leaders to summarize training content and skill levels demonstrated.
      13.Assists in project leadership, contributing to scoping, planning, execution, and closure phases, ensuring adherence to project timelines and deliverables.
      14.Other similar and/or related duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Administrative Assistant 2

      20486
      United States, IL, Chicago
      Rush University Medical Center
      August 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Group

      Hospital: Rush University Medical Center

      Department: Pediatrics Admin - Office

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $18.87 - $29.73 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Administrative Assistant 2 provides advanced support in managing the operational activities of the Department. The Administrative Assistant uses a pattern of orderly, efficient communication and a high degree of initiative and independent judgment to relieve management of administrative detail. The Administrative Assistant accepts appropriate responsibility and prioritizes multiple assignments and projects in a complex and constantly changing environment. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High School Diploma.
      • Three years of progressive experience in an administrative role, preferably in Healthcare.
      • Advanced software skills in Microsoft Office, including Excel, Access, and PowerPoint, scheduling/calendar software.
      • Excellent communication written and oral skills.
      • Ability to analyze data.
      • Ability to prioritize multiple initiatives.
      • Ability to produce accurate documents and reports.
      • Ability to work in complex administrative systems.
      • Ability to interact effectively with internal and external customers.
      Preferred Job Qualifications:
      • Baccalaureate Degree.
      Physical Demands:
      • Ability to move throughout the Medical Center.
      • Ability to lifting or carrying objects 35-40 pounds.

      Responsibilities:
      1.Meets the administrative needs of department management and staff members.
      2.Coordinates department specific programs or meetings as assigned: planning, preparation of materials, implementation and evaluation.
      3.Assists management with budgetary issues.
      4.Composes business documents as assigned.
      5.Designs reports to support operations.
      6.Independently creates correspondence such as follow up to meetings, response to employees etc.
      7.Plans employee and departmental special events.
      8.Writes, edits and formats content of departmental communication.
      9.Provides instruction to departmental staff regarding computer applications.
      10.Assures appropriate resources are available for staff to be successful in their role.
      11.Maintains a calendar for staff availability and schedules.
      12.Provides support for select quality and operational committees including recording and distributing minutes.
      13.Appropriately follow-ups on action between meetings.
      14.Distributes reports, agendas and other materials for programs.
      15.Maintains attendance records and prepares reports as necessary for the program.
      16.Investigates and resolves invoicing issues as it relates to vendors or fiscal activities and Accounting Units.
      17.Creates and maintains expense files for the Accounting Unit activities.
      18.Prepares and maintains an electronic file to trend programmatic expenses and contribute to the budget process.
      19.Identifies and implements improvements in office efficiencies
      20.Initiates and/or reconciles check requests, purchase orders, travel vouchers as indicated for the department cost centers.
      21.Independently makes travel arrangements for the management.
      22.Prioritizes incoming communication, requests for meeting and escalates appropriate items to management’s attention.
      23.Maintains a working knowledge of Rush standard computer applications.
      24.Coordinates manager and staff office space, such as telephone changes, movement of equipment, maintenance requests, etc. which support administrative operations.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Associate Clinical Research Coordinator

      19525
      United States, IL, Chicago
      Rush University Medical Center
      August 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Anesthesia Support

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $23.12 - $32.66 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      This position works under the general direction of the Office of Research Affairs' Clinical Research Administration Division, their clinical department / division, and in partnership with the Principal Investigator (PI), Co-investigator(s), other study personnel, and sponsoring agents to ensure protocols are conducted in accordance with the principles of Good Clinical Practice (GCP) S/he will coordinate standard clinical research studies conducted by PI(s) which may include grant-funded, industry sponsored, and investigator-initiated clinical research studies. S/he will perform a variety of routine duties involving the collection, compilation, and documentation of clinical research data. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Required Job Qualifications:
      • Bachelor’s degree and 1 year of clinical research experience OR 5 years of clinical research experience.
      • Demonstrated knowledge of Good Clinical Practices and Good Documentation Practices.
      • Demonstrated knowledge of current NIH and/or FDA regulations and guidelines related to clinical research.
      • Ability to meet deadlines and help coordinate multiple aspects of the ongoing project.
      • Strong organizational and problem-solving skills.
      • Detail oriented with high attention to accuracy.
      • Ability to build rapport, navigates sensitive topics, and maintains confidentiality with a diverse pool of research participants and vendors.
      • Effective verbal and written communication skills.
      • Ability to collaborate within multi-disciplinary team settings.
      • Availability to work evenings, overnight and weekends if called for under the study protocols.
      • Travel may be required.
      Preferred Job Qualifications:
      • Bachelor’s degree in Sciences or health-related discipline.
      • Prior participant contact experience.

      Responsibilities:
      • Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
      • Collects and enters data into study case report forms and/or electronic data capture system and respond to queries in a timely manner.
      • May submit or coordinate the submission of study related documents, study protocols and study protocol amendments to the IRB per policy and procedure
      • Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
      • May collect, process and ship potentially biohazardous specimens.
      • Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
      • Provide ongoing study status updates and responds to questions from PI, Administrator, Office of Research Affairs, Sponsor and Compliance throughout the conduct of the study
      • Organize and participate in auditing and monitoring visits
      • Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
      • Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Unit Receptionist - Emergency Dept - Full-Time, Night Shift

      20081
      United States, IL, Oak Park
      Rush Oak Park Hospital
      August 13, 2025

      Location: 520 S Maple Ave, Oak Park, Illinois 60304

      Hospital: Rush Oak Park Hospital

      Department: Emergency Department

      Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

      Shift: Night Shift: 7:00 PM to 7:30 AM

      Work Schedule: 12-Hour Shifts - Weekends Included

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $16.20 - $24.28 per hour

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Unit Secretary is responsible for performing a variety of clerical functions to support effective communication and efficient operation of the unit. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •High School degree or GED
      Good communication skills
      • Computer skills
      • Good time management and organizational skills
      Physical Demands:
      • Flexible work hours

      Responsibilities:
      • Performs a variety of clerical duties to support patient care process.
      • Functions as a receptionist for the unit.
      • Orders and maintains adequate supplies for the unit.
      • Facilitates physician orders-orders tests, diets, lab work, charges, etc. via computer.
      • Maintains patient's paper chart.
      • Greets patients, visitors, physicians, etc.
      • Utilizes telephone etiquette and responds to phone inquires meeting customer services expectations.
      • Computer knowledge to do data entry, graphs, memos, etc.
      • Maintains clean and safe work environment.
      • Participates in Continuous Quality Improvement, as appropriate.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Unit Receptionist - Emergency Dept - Full-Time, Day Shift

      20082
      United States, IL, Oak Park
      Rush Oak Park Hospital
      August 13, 2025

      Location: 520 S Maple Ave, Oak Park, Illinois 60304

      Hospital: Rush Oak Park Hospital

      Department: Emergency Department

      Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

      Shift: Day Shift: 7:00 AM to 7:30 PM

      Work Schedule: 12-Hour Shifts - Weekends Included

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

      Pay Range: $16.20 - $24.28 per hour

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Unit Secretary is responsible for performing a variety of clerical functions to support effective communication and efficient operation of the unit. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •High School degree or GED
      Good communication skills
      • Computer skills
      • Good time management and organizational skills
      Physical Demands:
      • Flexible work hours

      Responsibilities:
      • Performs a variety of clerical duties to support patient care process.
      • Functions as a receptionist for the unit.
      • Orders and maintains adequate supplies for the unit.
      • Facilitates physician orders-orders tests, diets, lab work, charges, etc. via computer.
      • Maintains patient's paper chart.
      • Greets patients, visitors, physicians, etc.
      • Utilizes telephone etiquette and responds to phone inquires meeting customer services expectations.
      • Computer knowledge to do data entry, graphs, memos, etc.
      • Maintains clean and safe work environment.
      • Participates in Continuous Quality Improvement, as appropriate.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Administrative Assistant 3

      20196
      United States, IL, Chicago
      Rush University Medical Center
      August 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Group

      Hospital: Rush University Medical Center

      Department: IM Cardiology - Office

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $25.20 - $39.69 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Administrative Assistant 3 works independently on multiple tasks simultaneously maintaining the highest level of confidentiality. The Administrative Assistant 3 must be able to focus and perform well under pressure with the ability to effectively prioritize and meet deadlines. Provides administrative duties including composition of letters and reports as well as planning, developing and completing assignments with minimal direction. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High School Diploma.
      • Five years’ administrative experience in a healthcare setting.
      • Strong project and time management skills.
      • Proactive and resourceful.
      • Customer-focused.
      • Excellent written and verbal communication skills.
      • Advanced software skills in Microsoft Office, including Excel, Access, and PowerPoint, scheduling/calendar software.
      • Ability to coordinate and prioritize multiple tasks, projects and schedules.
      • Ability to work independently.
      • Ability to interact effectively and efficiently with all levels.
      Preferred Job Qualifications:
      • Bachelor’s degree.

      Responsibilities:
      1.Administrative Assistant work that includes typing of correspondence, work with PowerPoint presentations and computer problem solving,
      2.Prepare and schedule meetings.
      3.Manages and administers the daily operations, organizes work, sets priorities, meets critical deadlines and follows-up assignments with minimum direction.
      4.Exercises discretion and independent judgment in daily activities and executive administrative details of a confidential nature.
      5.Completes special assignments requiring collecting, organizing and analyzing data basis of significant decisions.
      6.Manages multiple calendars requiring extensive attention to detail and the ability to make decisions regarding appointment priorities; organizes and schedules meetings; arranges and prepares agendas and provides background information for various complex internal and external meetings and projects as requested or necessary.
      7.Prepares confidential correspondence. Prepares reports and other documents.
      8.Reconciles accounts payable requests.
      9.Answers administrative phone calls; receives and screens patients and visitor’s telephone calls, e-mails and faxes, providing information and resolving complaints using good judgment and the interpretation of policies and procedures.
      10.Arranges travel (registration, airline, accommodations) and prepares itineraries for leadership to attend meetings; prepares and tracks reimbursement submissions.
      11.Coordinates conference room reservations.
      12.Serves as primary contact for monitoring, ordering, stocking office supplies and managing office equipment maintenance and repair issues as well as environmental service problems.
      13.Performs other work-related duties or projects as assigned, such as facility and relocation projects.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Clinic Coordinator - Dermatology

      20508
      United States, IL, Chicago
      Rush University Medical Center
      August 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Dermatology PBC

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $17.63 - $27.77 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

      Other information:
      Required Job Qualifications:
      • High school diploma.
      • Basic computer knowledge.
      • Attention to detail and accuracy.
      • Excellent customer service and interpersonal skills.
      • Sensitivity to patient health information and protection of confidentiality.
      • Ability to utilize EPIC efficiently.
      • Ability to sit for several hours each day and remain professional and calm under stressful situations.
      • Ability to adapt to change and be flexible.
      • Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
      • Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
      Preferred Job Qualifications:
      • Medical office experience.

      Responsibilities:
      1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
      2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
      3.Maintains and retrieves medical records per HIM and office protocol.
      4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
      5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
      6.Appropriately transfers patients to pre-registration for insurance verification.
      7.Prepares and disseminates patient letters and other correspondence from EPIC.
      8.Problem solves issues by seeking out the appropriate resources.
      9.Works collaboratively as part of the medical practice team.
      10.Performs other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Sr Residency Coordinator

      20549
      United States, IL, Chicago
      Rush University Medical Center
      August 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Neurosurgery-GME

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $25.20 - $39.69 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      This position handles work that is confidential, complex, requires collaborative coordination, close attention to detail and must use independent judgment. Coordinates resources at specific times of the academic year with close attention to detail impacting a large segment.. This position supports and is responsible for all GME activities, residency recruitment and match activities, medical student/resident rotation activities, all CME activities, and coordinates the department's alumni activities and the OPPE bi-annual process. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • Bachelor degree.
      • 5 years of experience in an administrative office preferably at the academic level.
      • Knowledge of ACGME, RRC rules and regulations, processes, policies and procedures.
      • Microsoft applications including Access, Word, Excel, Publisher and PowerPoint.
      • Ability to meet and greet people, independent work, and other applications such as CARRS (ACGME System), Survey Monkey, MedHub and ERAS.
      • Occasional work under pressure and meeting deadlines such as preparations for an RRC site visit.

      Responsibilities:
      RESIDENCY PROGRAM APPLICATION PROCESS
      1. Manages and coordinates the electronic resident application process.
      2. Uses criteria provided by Program Directors and the ERAS system to screen applications and submit to Program Directors for review.
      3. Communicates with applicants and candidates and matched incoming housestaff for the Program Directors.
      4. Coordinates interview dates with faculty and applicants.
      5. Provides applicants with necessary information regarding the process, transportation and accommodations.
      6. Develops and maintains recruitment database and prepares various reports to Program Directors.
      7. Serves as a resource of information for applicants and candidates.
      8. Coordinates all visits.
      HOUSESTAFF ORIENTATION
      9. Coordinates the annual update to the Residency Handbook and Website.
      10. Provides information relative to "On Boarding" residents such as licensure, CA-MED forms Housestaff data sheets, addresses, etc.
      11. Coordinates photography sessions for incoming residents, housestaff materials and speakers for orientation day.
      12. Coordinates ACLS Course and BLS Course for incoming residents and residents who are to be re-certified and the purchase of books and materials for the same. Keeps registration and attendance records.
      13. Coordinates the Mentoring and Advisor Program.
      HOUSESTAFF PROGRAM ONGOING MANAGEMENT
      14. Fields questions for Program Directors as residents require.
      15. Maintains database of all current and former housestaff.
      16. Prepares paperwork for resident appointment, promotion and termination as GME requires.
      17. Collects housestaff evaluations and follows up on delinquents and reports to Program Directors.
      18. Processes all graduation certificates.
      19. Interfaces with Payroll on PTO, LOAs, etc.
      20. Collects funds from faculty for housestaff event contributions.
      21. Completes TN-MED forms for licensure certifying dates of training.
      22. Maintains Freedom Cards for On Call and night float residents in accordance with policy and practice.
      23. Coordinates visiting resident arrangements and orientation and supports rotating residents.
      24. Completes annual FREIDA Survey.
      25. Compiles documentation for housestaff rotating at Stroger Hospital.
      HOUSESTAFF EVENTS COORDINATION
      26. Annual Attending and Resident Awards.
      27. Alpha Omega Alpha Dinner.
      28. Chief Residency Reunion.
      29. Resident Welcome.
      30. Graduation celebration.
      31. Coordinates 2 parties and three retreats.
      GENERAL ADMINISTRATIVE SUPPORT
      32. Answers telephones for DoIM and Residency Program.
      33. Supports the above with applications, proposals, correspondence and any other clerical work required by the Director and staff.
      34. Coordinates appointments.
      35. Coordinates and Proctors "In-Training" Examinations for the America College of Physicians.
      36. Participates in preparations for the ACGME Accreditation.
      37. Transcribes resident notes and subspecialty letters dictated by Program Directors.
      38. Reviews and edits general and personal correspondence from the Program Directors into individual resident files plus all graduated resident files.
      39. Assists Finance staff with data to support RUMC documentation for the Medicare Cost Report and GME reimbursement.
      40. Covers for office staff in their absence such as the Administrative Assistant to the Department Chairman.
      41. Manages the MedHub evaluation system by distributing and accounting for returns. Follows up with delinquents.
      42. Creates and utilizes Access databases as requested and directed.
      43. Supports the Associate Program Director for Evaluation and Ambulatory Experiences on a variety of projects such as posters and pamphlets.
      44. Coordinates with clinical offices for those the position supports since all work in their areas in multiple capacities.
      45. Picks up, drops off and distributes mail for all DoIM Program and Administrative Office.
      46. Receives verifications and provides the coordination including reminds for Program Directors.
      47. Maintains On-Call residency schedule and distributes accordingly.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Clinic Coordinator - Hematology/Oncology

      20856
      United States, IL, Chicago
      Rush University Medical Center
      August 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Hematology-Oncology PBC RUMC

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (9:30:00 AM - 6:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $17.63 - $27.77 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

      Other information:
      Required Job Qualifications:
      • High school diploma.
      • Basic computer knowledge.
      • Attention to detail and accuracy.
      • Excellent customer service and interpersonal skills.
      • Sensitivity to patient health information and protection of confidentiality.
      • Ability to utilize EPIC efficiently.
      • Ability to sit for several hours each day and remain professional and calm under stressful situations.
      • Ability to adapt to change and be flexible.
      • Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
      • Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
      Preferred Job Qualifications:
      • Medical office experience.

      Responsibilities:
      1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
      2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
      3.Maintains and retrieves medical records per HIM and office protocol.
      4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
      5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
      6.Appropriately transfers patients to pre-registration for insurance verification.
      7.Prepares and disseminates patient letters and other correspondence from EPIC.
      8.Problem solves issues by seeking out the appropriate resources.
      9.Works collaboratively as part of the medical practice team.
      10.Performs other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Medical Assistant - Urology

      20756
      United States, IL, Chicago
      Rush University Medical Center
      August 13, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Urology PBC POB

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Sign on Bonus: $3,000

      Pay Range: $19.50 - $29.73 per hour

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

      Other information:
      Required Job Qualifications:
      •High school diploma/GED required.
      •Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
      •Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
      •Current CPR certification required upon start date.
      •Computer skills.
      •Excellent communication and interpersonal skills.
      •Excellent customer service skills.
      •Excellent organizational skills.
      Preferred Job Qualifications:
      •One year clinical experience.
      •Phlebotomy experience.
      •Epic Ambulatory experience.

      Responsibilities:
      1.Coordinates and maintains organized patient flow.
      2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
      3.Prepares patient for exam based on reason for visit.
      4.Prepares and supports patient and assists provider with procedures.
      5.Reviews appointment schedules and ensures all patient charts are available for the visit.
      6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
      7.Performs basic lab and testing procedures according to standards.
      8.Performs phlebotomy and EKGs.
      9.Administers immunizations as ordered by Physician.
      10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
      11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
      12.Performs Tuberculin skin testing upon the order of the Physician.
      13.Demonstrates appropriate population specific techniques with patients.
      14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
      15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
      16.Calls patients regarding test results and medical instruction under the direction of a Physician.
      17.Calls in medication refills under the direction of a Physician or protocol.
      18.Documents patient care information in the outpatient medical record according to standards.
      19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
      20.Assists in the care, cleaning, and sterilization of equipment and instruments.
      21.Maintains the inventory of medical and linen supplies.
      22.Maintains quality control for equipment.
      23.Provides cross coverage to other clinical areas as assigned.
      24.Participates in quality improvement projects.
      25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
      26.May have Unit specific duties as needed.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply

    Ambulatory RN 2 - OB-GYN - Part-time with Benefits!

    20455
    United States, IL, Chicago
    Rush University Medical Center
    August 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: OB GYN - Clinic

    Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

    Shift: Shift 1

    Work Schedule: 10 Hr (7:30:00 AM - 6:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $37.50 - $62.21 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • Current license and credentials by the state they are assigned.
    • At least one year of nursing experience required.
    • Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
    • All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
    • Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
    • Current CPR Certification.
    • Analytical ability.
    • Communication skills in order to lead and teach.
    • Ability to interact effectively with others in difficult situations.
    • The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
    - A specialty certification may be required for certain departments within 12 months of hire.
    Preferred Job Qualifications:
    • National Certification.
    Physical Demands:
    • Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
    • Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
    • Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

    Responsibilities:
    1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
    2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
    3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
    4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
    5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
    6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
    7.Communicates current evidence-based strategies, standards of care and protocols with peers.
    8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
    9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
    10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
    11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
    12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
    13.Recognizes patterns and problems in a specific patient population that require evaluation.
    14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
    15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
    16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
    17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
    18.Considers factors related to resources utilization when delivering care to patients and families.
    19.Supports clinic goals and change initiatives and participates in nursing shared governance.
    20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
    21.Provides education to staff and/or students in the clinic.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Training & Quality Consultant I

    20459
    United States, IL, Chicago
    Rush University Medical Center
    August 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Access Center Qual & Training

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $27.47 - $43.27 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    This position serves as a facilitator for departmental and/or organizational training, assisting in the assessment, development and delivery of associated training materials and curriculum. The employee will facilitate training programs, performing assorted administrative or operational functions such as assisting in the research and development of multi-media training materials for individual, departmental, and organizational-wide presentation and maintaining the training calendar and database. Works with intermittent supervision and review; work problems involving departures from standard policies, interpretations, or procedures will be presented to the Management for review and direction on resolution. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    • Bachelor’s Degree in Adult Education, Educational Methods, Communications, Healthcare Administration or related field. Or 3+ years of related experience in progressive roles.
    • Three (3) years’ training, teaching, quality assurance or business coaching experience.
    • Three (3) years’ experience working with EPIC Cadence in a practice or Access Center environment.
    • Experience within a large hospital or integrated healthcare delivery system.
    • Unique combinations of both hard and soft skills to prepare, analyze, and present data to various audiences.
    • Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
    • Strong attention to detail and an aptitude for organizing information logically.
    • Strong organizational skills & ability to multitask and prioritize.
    • Proficient in Medical Terminology and HIPAA
    • Excellent MS Office skills
    • Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
    • Demonstrated ability to learn quickly and follow through.
    • Strong interpersonal skills with the ability to motivate and build relationships.
    • Able to travel to multiple hospital sites, corporate settings and seminar locations.
    • Able to work under stressful conditions while maintaining professionalism.
    • Work will often require flexibility and meeting tight deadlines.
    • Able to communicate with many different customers and seeking solutions to move the organization forward.
    • Ability to make independent decisions in problem solving.
    • Ability to prioritize own work.
    • Ability to work well with individual associates.
    • Able to work well in a team.
    • Ability to work varied hours in a 24-hour day.
    • Able to participate in process improvement initiatives.
    Preferred Job Qualifications:
    • Two (2) years’ revenue cycle experience.
    • EPIC certification or EPIC credentialed trainer.
    • Experience with Automated Call Distribution systems (Cisco preferred)
    Physical Demands:
    • Able to do light lifting
    Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    1. Delivers new hire training in scheduling, registration, epic, revenue cycles, including the use of telephony platform, CRM, webchat and other applications. Actively participates in training sessions and seeks mentorship opportunities to enhance skills and knowledge in training delivery and content development.
    2. Maintaining training materials, including knowledge articles, guides, presentations, and exercises
    3. Contribute to the creation of procedural and conceptual content, ensuring it is comprehensive, coherent, and aligns with healthcare industry standards.
    4. Conducts train-the-trainer sessions when needed.
    5. Facilitates and leads call calibration sessions for agents.
    6. Performs root cause analysis of errors.
    7. Conducts routine quality audits on designated work activities, following established quality monitoring standards and guidelines.
    8. Collaborates with team members to gather and analyze audit data, supporting the identification of areas for improvement.
    9. Develop individual agent performance scorecards.
    10. Coaches’ employees on opportunity for improvement
    11. Assists with side-by-side training of new hires.
    12. Other similar and/or related duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply
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    Training & Quality Consultant II

    20478
    United States, IL, Chicago
    Rush University Medical Center
    August 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Access Center Qual & Training

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $34.89 - $56.78 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    This position serves as a facilitator for departmental and/or organizational training, assisting in the assessment, development and delivery of associated training materials and curriculum. The employee will facilitate training programs, performing assorted administrative or operational functions such as assisting in the research and development of multi-media training materials for individual, departmental, and organizational-wide presentation and maintaining the training calendar and database. Works with intermittent supervision and review; work problems involving departures from standard policies, interpretations, or procedures will be presented to the Management for review and direction on resolution. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •Bachelor’s Degree in Adult Education, Educational Methods, Communications, Healthcare Administration or related field or 5+ years of related experience in progressive roles.
    •Three (3) years’ training, teaching, or business coaching experience.
    •Three (3) years’ experience working with EPIC Cadence in a practice or Access Center environment.
    •Experience within a large hospital or integrated healthcare delivery system
    •Unique combinations of both hard and soft skills in order to prepare, analyze, and present data to various audiences.
    •Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
    •Strong attention to detail and an aptitude for organizing information logically.
    •Strong organizational skills & ability to multitask and prioritize
    •Proficient in Medical Terminology and HIPAA
    •Excellent MS Office skills
    •Excellent written and verbal communication skills, capable of translating complex technical concepts into user-friendly language.
    •Demonstrated ability to learn quickly and follow through.
    •Strong interpersonal skills with the ability to motivate and build relationships.
    •Able to travel to multiple hospital sites, corporate settings, and seminar locations.
    •Able to work under stressful conditions while maintaining professionalism.
    •Work will often require flexibility and meeting tight deadlines.
    •Able to communicate with many different customers and seek solutions to move the organization forward.
    •Ability to make independent decisions in problem solving.
    •Ability to prioritize own work.
    •Ability to work well with individual associates.
    •Able to work well in a team.
    •Ability to work varied hours in a 24-hour day.
    •Able to participate in process improvement initiatives.
    Preferred Job Qualifications:
    •Two (2) years’ revenue cycle experience.
    •EPIC certification or EPIC credentialed trainer.
    •Experience with Automated Call Distribution systems (Cisco preferred)
    Physical Demands:
    •Able to do light lifting.

    Responsibilities:
    1.Possesses a broad spectrum of knowledge encompassing multiple workflows and procedures across various specialties and departments.
    2.Delivers new hire training in scheduling, registration, epic, revenue cycles, including the use of telephony platform, CRM, webchat, and other applications.
    3.Designs and maintains training materials, including knowledge articles, guides, presentations, and exercises.
    4.Develop tutorials that guide end-users through the usage of diverse applications, simplifying complex tasks. Generate high-quality documentation tailored to different user groups, ensuring information is clear and effective.
    5.Act as a point of contact for knowledge-related inquiries and provide guidance to employees seeking information or resources.
    6.Analyze existing source content and transform it into well-structured step-by-step instructions and user-friendly documentation.
    7.Conduct reviews and updates of existing documentation to ensure accuracy and consistency, and make revisions as needed. Continually enhancing training materials, methodologies, and content, keeping them aligned with evolving industry standards and technological advancements.
    8.Collaborates with management teams to identify associate training needs and incorporate them into one-time or ongoing training programs.
    9.Acts as a coach and mentor, providing guidance and support to team members, while actively participating in the training of Level 1 personnel to enhance their skills and capabilities.
    10.Develops and refines departmental quality monitoring standards and guidelines, ensuring continuous improvement and alignment with industry best practices.
    11.Conducts audits and identifies themes and trends in the root cause of errors to facilitate proactive problem-solving and process improvement efforts.
    12.Document operational improvement opportunities and learner questions during training. Follow up with leaders to summarize training content and skill levels demonstrated.
    13.Assists in project leadership, contributing to scoping, planning, execution, and closure phases, ensuring adherence to project timelines and deliverables.
    14.Other similar and/or related duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Administrative Assistant 2

    20486
    United States, IL, Chicago
    Rush University Medical Center
    August 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Group

    Hospital: Rush University Medical Center

    Department: Pediatrics Admin - Office

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $18.87 - $29.73 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Administrative Assistant 2 provides advanced support in managing the operational activities of the Department. The Administrative Assistant uses a pattern of orderly, efficient communication and a high degree of initiative and independent judgment to relieve management of administrative detail. The Administrative Assistant accepts appropriate responsibility and prioritizes multiple assignments and projects in a complex and constantly changing environment. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • High School Diploma.
    • Three years of progressive experience in an administrative role, preferably in Healthcare.
    • Advanced software skills in Microsoft Office, including Excel, Access, and PowerPoint, scheduling/calendar software.
    • Excellent communication written and oral skills.
    • Ability to analyze data.
    • Ability to prioritize multiple initiatives.
    • Ability to produce accurate documents and reports.
    • Ability to work in complex administrative systems.
    • Ability to interact effectively with internal and external customers.
    Preferred Job Qualifications:
    • Baccalaureate Degree.
    Physical Demands:
    • Ability to move throughout the Medical Center.
    • Ability to lifting or carrying objects 35-40 pounds.

    Responsibilities:
    1.Meets the administrative needs of department management and staff members.
    2.Coordinates department specific programs or meetings as assigned: planning, preparation of materials, implementation and evaluation.
    3.Assists management with budgetary issues.
    4.Composes business documents as assigned.
    5.Designs reports to support operations.
    6.Independently creates correspondence such as follow up to meetings, response to employees etc.
    7.Plans employee and departmental special events.
    8.Writes, edits and formats content of departmental communication.
    9.Provides instruction to departmental staff regarding computer applications.
    10.Assures appropriate resources are available for staff to be successful in their role.
    11.Maintains a calendar for staff availability and schedules.
    12.Provides support for select quality and operational committees including recording and distributing minutes.
    13.Appropriately follow-ups on action between meetings.
    14.Distributes reports, agendas and other materials for programs.
    15.Maintains attendance records and prepares reports as necessary for the program.
    16.Investigates and resolves invoicing issues as it relates to vendors or fiscal activities and Accounting Units.
    17.Creates and maintains expense files for the Accounting Unit activities.
    18.Prepares and maintains an electronic file to trend programmatic expenses and contribute to the budget process.
    19.Identifies and implements improvements in office efficiencies
    20.Initiates and/or reconciles check requests, purchase orders, travel vouchers as indicated for the department cost centers.
    21.Independently makes travel arrangements for the management.
    22.Prioritizes incoming communication, requests for meeting and escalates appropriate items to management’s attention.
    23.Maintains a working knowledge of Rush standard computer applications.
    24.Coordinates manager and staff office space, such as telephone changes, movement of equipment, maintenance requests, etc. which support administrative operations.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Associate Clinical Research Coordinator

    19525
    United States, IL, Chicago
    Rush University Medical Center
    August 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Anesthesia Support

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $23.12 - $32.66 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    This position works under the general direction of the Office of Research Affairs' Clinical Research Administration Division, their clinical department / division, and in partnership with the Principal Investigator (PI), Co-investigator(s), other study personnel, and sponsoring agents to ensure protocols are conducted in accordance with the principles of Good Clinical Practice (GCP) S/he will coordinate standard clinical research studies conducted by PI(s) which may include grant-funded, industry sponsored, and investigator-initiated clinical research studies. S/he will perform a variety of routine duties involving the collection, compilation, and documentation of clinical research data. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Required Job Qualifications:
    • Bachelor’s degree and 1 year of clinical research experience OR 5 years of clinical research experience.
    • Demonstrated knowledge of Good Clinical Practices and Good Documentation Practices.
    • Demonstrated knowledge of current NIH and/or FDA regulations and guidelines related to clinical research.
    • Ability to meet deadlines and help coordinate multiple aspects of the ongoing project.
    • Strong organizational and problem-solving skills.
    • Detail oriented with high attention to accuracy.
    • Ability to build rapport, navigates sensitive topics, and maintains confidentiality with a diverse pool of research participants and vendors.
    • Effective verbal and written communication skills.
    • Ability to collaborate within multi-disciplinary team settings.
    • Availability to work evenings, overnight and weekends if called for under the study protocols.
    • Travel may be required.
    Preferred Job Qualifications:
    • Bachelor’s degree in Sciences or health-related discipline.
    • Prior participant contact experience.

    Responsibilities:
    • Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
    • Collects and enters data into study case report forms and/or electronic data capture system and respond to queries in a timely manner.
    • May submit or coordinate the submission of study related documents, study protocols and study protocol amendments to the IRB per policy and procedure
    • Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
    • May collect, process and ship potentially biohazardous specimens.
    • Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
    • Provide ongoing study status updates and responds to questions from PI, Administrator, Office of Research Affairs, Sponsor and Compliance throughout the conduct of the study
    • Organize and participate in auditing and monitoring visits
    • Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
    • Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Unit Receptionist - Emergency Dept - Full-Time, Night Shift

    20081
    United States, IL, Oak Park
    Rush Oak Park Hospital
    August 13, 2025

    Location: 520 S Maple Ave, Oak Park, Illinois 60304

    Hospital: Rush Oak Park Hospital

    Department: Emergency Department

    Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

    Shift: Night Shift: 7:00 PM to 7:30 AM

    Work Schedule: 12-Hour Shifts - Weekends Included

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $16.20 - $24.28 per hour

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Unit Secretary is responsible for performing a variety of clerical functions to support effective communication and efficient operation of the unit. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •High School degree or GED
    Good communication skills
    • Computer skills
    • Good time management and organizational skills
    Physical Demands:
    • Flexible work hours

    Responsibilities:
    • Performs a variety of clerical duties to support patient care process.
    • Functions as a receptionist for the unit.
    • Orders and maintains adequate supplies for the unit.
    • Facilitates physician orders-orders tests, diets, lab work, charges, etc. via computer.
    • Maintains patient's paper chart.
    • Greets patients, visitors, physicians, etc.
    • Utilizes telephone etiquette and responds to phone inquires meeting customer services expectations.
    • Computer knowledge to do data entry, graphs, memos, etc.
    • Maintains clean and safe work environment.
    • Participates in Continuous Quality Improvement, as appropriate.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Unit Receptionist - Emergency Dept - Full-Time, Day Shift

    20082
    United States, IL, Oak Park
    Rush Oak Park Hospital
    August 13, 2025

    Location: 520 S Maple Ave, Oak Park, Illinois 60304

    Hospital: Rush Oak Park Hospital

    Department: Emergency Department

    Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

    Shift: Day Shift: 7:00 AM to 7:30 PM

    Work Schedule: 12-Hour Shifts - Weekends Included

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

    Pay Range: $16.20 - $24.28 per hour

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Unit Secretary is responsible for performing a variety of clerical functions to support effective communication and efficient operation of the unit. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •High School degree or GED
    Good communication skills
    • Computer skills
    • Good time management and organizational skills
    Physical Demands:
    • Flexible work hours

    Responsibilities:
    • Performs a variety of clerical duties to support patient care process.
    • Functions as a receptionist for the unit.
    • Orders and maintains adequate supplies for the unit.
    • Facilitates physician orders-orders tests, diets, lab work, charges, etc. via computer.
    • Maintains patient's paper chart.
    • Greets patients, visitors, physicians, etc.
    • Utilizes telephone etiquette and responds to phone inquires meeting customer services expectations.
    • Computer knowledge to do data entry, graphs, memos, etc.
    • Maintains clean and safe work environment.
    • Participates in Continuous Quality Improvement, as appropriate.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Administrative Assistant 3

    20196
    United States, IL, Chicago
    Rush University Medical Center
    August 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Group

    Hospital: Rush University Medical Center

    Department: IM Cardiology - Office

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $25.20 - $39.69 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Administrative Assistant 3 works independently on multiple tasks simultaneously maintaining the highest level of confidentiality. The Administrative Assistant 3 must be able to focus and perform well under pressure with the ability to effectively prioritize and meet deadlines. Provides administrative duties including composition of letters and reports as well as planning, developing and completing assignments with minimal direction. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • High School Diploma.
    • Five years’ administrative experience in a healthcare setting.
    • Strong project and time management skills.
    • Proactive and resourceful.
    • Customer-focused.
    • Excellent written and verbal communication skills.
    • Advanced software skills in Microsoft Office, including Excel, Access, and PowerPoint, scheduling/calendar software.
    • Ability to coordinate and prioritize multiple tasks, projects and schedules.
    • Ability to work independently.
    • Ability to interact effectively and efficiently with all levels.
    Preferred Job Qualifications:
    • Bachelor’s degree.

    Responsibilities:
    1.Administrative Assistant work that includes typing of correspondence, work with PowerPoint presentations and computer problem solving,
    2.Prepare and schedule meetings.
    3.Manages and administers the daily operations, organizes work, sets priorities, meets critical deadlines and follows-up assignments with minimum direction.
    4.Exercises discretion and independent judgment in daily activities and executive administrative details of a confidential nature.
    5.Completes special assignments requiring collecting, organizing and analyzing data basis of significant decisions.
    6.Manages multiple calendars requiring extensive attention to detail and the ability to make decisions regarding appointment priorities; organizes and schedules meetings; arranges and prepares agendas and provides background information for various complex internal and external meetings and projects as requested or necessary.
    7.Prepares confidential correspondence. Prepares reports and other documents.
    8.Reconciles accounts payable requests.
    9.Answers administrative phone calls; receives and screens patients and visitor’s telephone calls, e-mails and faxes, providing information and resolving complaints using good judgment and the interpretation of policies and procedures.
    10.Arranges travel (registration, airline, accommodations) and prepares itineraries for leadership to attend meetings; prepares and tracks reimbursement submissions.
    11.Coordinates conference room reservations.
    12.Serves as primary contact for monitoring, ordering, stocking office supplies and managing office equipment maintenance and repair issues as well as environmental service problems.
    13.Performs other work-related duties or projects as assigned, such as facility and relocation projects.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Clinic Coordinator - Dermatology

    20508
    United States, IL, Chicago
    Rush University Medical Center
    August 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Dermatology PBC

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $17.63 - $27.77 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

    Other information:
    Required Job Qualifications:
    • High school diploma.
    • Basic computer knowledge.
    • Attention to detail and accuracy.
    • Excellent customer service and interpersonal skills.
    • Sensitivity to patient health information and protection of confidentiality.
    • Ability to utilize EPIC efficiently.
    • Ability to sit for several hours each day and remain professional and calm under stressful situations.
    • Ability to adapt to change and be flexible.
    • Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
    • Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
    Preferred Job Qualifications:
    • Medical office experience.

    Responsibilities:
    1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
    2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
    3.Maintains and retrieves medical records per HIM and office protocol.
    4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
    5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
    6.Appropriately transfers patients to pre-registration for insurance verification.
    7.Prepares and disseminates patient letters and other correspondence from EPIC.
    8.Problem solves issues by seeking out the appropriate resources.
    9.Works collaboratively as part of the medical practice team.
    10.Performs other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Sr Residency Coordinator

    20549
    United States, IL, Chicago
    Rush University Medical Center
    August 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Neurosurgery-GME

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $25.20 - $39.69 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    This position handles work that is confidential, complex, requires collaborative coordination, close attention to detail and must use independent judgment. Coordinates resources at specific times of the academic year with close attention to detail impacting a large segment.. This position supports and is responsible for all GME activities, residency recruitment and match activities, medical student/resident rotation activities, all CME activities, and coordinates the department's alumni activities and the OPPE bi-annual process. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    • Bachelor degree.
    • 5 years of experience in an administrative office preferably at the academic level.
    • Knowledge of ACGME, RRC rules and regulations, processes, policies and procedures.
    • Microsoft applications including Access, Word, Excel, Publisher and PowerPoint.
    • Ability to meet and greet people, independent work, and other applications such as CARRS (ACGME System), Survey Monkey, MedHub and ERAS.
    • Occasional work under pressure and meeting deadlines such as preparations for an RRC site visit.

    Responsibilities:
    RESIDENCY PROGRAM APPLICATION PROCESS
    1. Manages and coordinates the electronic resident application process.
    2. Uses criteria provided by Program Directors and the ERAS system to screen applications and submit to Program Directors for review.
    3. Communicates with applicants and candidates and matched incoming housestaff for the Program Directors.
    4. Coordinates interview dates with faculty and applicants.
    5. Provides applicants with necessary information regarding the process, transportation and accommodations.
    6. Develops and maintains recruitment database and prepares various reports to Program Directors.
    7. Serves as a resource of information for applicants and candidates.
    8. Coordinates all visits.
    HOUSESTAFF ORIENTATION
    9. Coordinates the annual update to the Residency Handbook and Website.
    10. Provides information relative to "On Boarding" residents such as licensure, CA-MED forms Housestaff data sheets, addresses, etc.
    11. Coordinates photography sessions for incoming residents, housestaff materials and speakers for orientation day.
    12. Coordinates ACLS Course and BLS Course for incoming residents and residents who are to be re-certified and the purchase of books and materials for the same. Keeps registration and attendance records.
    13. Coordinates the Mentoring and Advisor Program.
    HOUSESTAFF PROGRAM ONGOING MANAGEMENT
    14. Fields questions for Program Directors as residents require.
    15. Maintains database of all current and former housestaff.
    16. Prepares paperwork for resident appointment, promotion and termination as GME requires.
    17. Collects housestaff evaluations and follows up on delinquents and reports to Program Directors.
    18. Processes all graduation certificates.
    19. Interfaces with Payroll on PTO, LOAs, etc.
    20. Collects funds from faculty for housestaff event contributions.
    21. Completes TN-MED forms for licensure certifying dates of training.
    22. Maintains Freedom Cards for On Call and night float residents in accordance with policy and practice.
    23. Coordinates visiting resident arrangements and orientation and supports rotating residents.
    24. Completes annual FREIDA Survey.
    25. Compiles documentation for housestaff rotating at Stroger Hospital.
    HOUSESTAFF EVENTS COORDINATION
    26. Annual Attending and Resident Awards.
    27. Alpha Omega Alpha Dinner.
    28. Chief Residency Reunion.
    29. Resident Welcome.
    30. Graduation celebration.
    31. Coordinates 2 parties and three retreats.
    GENERAL ADMINISTRATIVE SUPPORT
    32. Answers telephones for DoIM and Residency Program.
    33. Supports the above with applications, proposals, correspondence and any other clerical work required by the Director and staff.
    34. Coordinates appointments.
    35. Coordinates and Proctors "In-Training" Examinations for the America College of Physicians.
    36. Participates in preparations for the ACGME Accreditation.
    37. Transcribes resident notes and subspecialty letters dictated by Program Directors.
    38. Reviews and edits general and personal correspondence from the Program Directors into individual resident files plus all graduated resident files.
    39. Assists Finance staff with data to support RUMC documentation for the Medicare Cost Report and GME reimbursement.
    40. Covers for office staff in their absence such as the Administrative Assistant to the Department Chairman.
    41. Manages the MedHub evaluation system by distributing and accounting for returns. Follows up with delinquents.
    42. Creates and utilizes Access databases as requested and directed.
    43. Supports the Associate Program Director for Evaluation and Ambulatory Experiences on a variety of projects such as posters and pamphlets.
    44. Coordinates with clinical offices for those the position supports since all work in their areas in multiple capacities.
    45. Picks up, drops off and distributes mail for all DoIM Program and Administrative Office.
    46. Receives verifications and provides the coordination including reminds for Program Directors.
    47. Maintains On-Call residency schedule and distributes accordingly.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Clinic Coordinator - Hematology/Oncology

    20856
    United States, IL, Chicago
    Rush University Medical Center
    August 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Hematology-Oncology PBC RUMC

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (9:30:00 AM - 6:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $17.63 - $27.77 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

    Other information:
    Required Job Qualifications:
    • High school diploma.
    • Basic computer knowledge.
    • Attention to detail and accuracy.
    • Excellent customer service and interpersonal skills.
    • Sensitivity to patient health information and protection of confidentiality.
    • Ability to utilize EPIC efficiently.
    • Ability to sit for several hours each day and remain professional and calm under stressful situations.
    • Ability to adapt to change and be flexible.
    • Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
    • Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
    Preferred Job Qualifications:
    • Medical office experience.

    Responsibilities:
    1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
    2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
    3.Maintains and retrieves medical records per HIM and office protocol.
    4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
    5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
    6.Appropriately transfers patients to pre-registration for insurance verification.
    7.Prepares and disseminates patient letters and other correspondence from EPIC.
    8.Problem solves issues by seeking out the appropriate resources.
    9.Works collaboratively as part of the medical practice team.
    10.Performs other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Medical Assistant - Urology

    20756
    United States, IL, Chicago
    Rush University Medical Center
    August 13, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Urology PBC POB

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Sign on Bonus: $3,000

    Pay Range: $19.50 - $29.73 per hour

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

    Other information:
    Required Job Qualifications:
    •High school diploma/GED required.
    •Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
    •Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
    •Current CPR certification required upon start date.
    •Computer skills.
    •Excellent communication and interpersonal skills.
    •Excellent customer service skills.
    •Excellent organizational skills.
    Preferred Job Qualifications:
    •One year clinical experience.
    •Phlebotomy experience.
    •Epic Ambulatory experience.

    Responsibilities:
    1.Coordinates and maintains organized patient flow.
    2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
    3.Prepares patient for exam based on reason for visit.
    4.Prepares and supports patient and assists provider with procedures.
    5.Reviews appointment schedules and ensures all patient charts are available for the visit.
    6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
    7.Performs basic lab and testing procedures according to standards.
    8.Performs phlebotomy and EKGs.
    9.Administers immunizations as ordered by Physician.
    10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
    11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
    12.Performs Tuberculin skin testing upon the order of the Physician.
    13.Demonstrates appropriate population specific techniques with patients.
    14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
    15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
    16.Calls patients regarding test results and medical instruction under the direction of a Physician.
    17.Calls in medication refills under the direction of a Physician or protocol.
    18.Documents patient care information in the outpatient medical record according to standards.
    19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
    20.Assists in the care, cleaning, and sterilization of equipment and instruments.
    21.Maintains the inventory of medical and linen supplies.
    22.Maintains quality control for equipment.
    23.Provides cross coverage to other clinical areas as assigned.
    24.Participates in quality improvement projects.
    25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
    26.May have Unit specific duties as needed.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply
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