Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Fincl Planning-Decision Suppt

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $79,081 - $100,838 per year 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Department of Financial Planning and Decision Support is a collaborative, data driven team who, through the use of technology, facilitates decision making throughout Rush in support of its mission, vision, values and strategies. This is an entry level (individual contributor) Healthcare Finance position with exposure Planning, Budgeting, and Forecasting. As an integral member of this team, the Senior Decision Support Analyst will be responsible for determining the best and appropriate ways to: compile data for presentation and/or analysis; identify issues, problems or significant aspects of that data; provide a resource and customer service liaison which effectively and efficiently supports decision makers within our department and throughout Rush. The position should understand the strategic priorities of the department and organization and ask questions to clarify that understanding. Also, they should be able to maintain effectiveness when experiencing changes in work responsibilities or environment. The team member should work to effectively manage their time and resources to ensure work is completed efficiently and on time. They should accurately and carefully follow established procedures for completed tasks and persists in efforts to produce quality output. Additionally, the team member should actively identify new opportunities for learning and using newly gained knowledge on the job. Finally, the position should model the I CARE values by taking actions, making decisions and shaping priorities consistent with the I CARE standards. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:

• Bachelor's Degree in business (Accounting or Finance).
• Five years of experience in financial analysis or financial planning or the equivalent combination of education, training and experience where the required skillset has been acquired.
• Proficiency in Microsoft Office, particularly Excel, PowerPoint and Outlook; Access a plus.
• Familiarity problem-solving, financial analytics and data mining.
• Strong communication skills (oral, written, presentation).
• Highly motivated, self-confident with consistent desire to learn and improve.
• Self-starter with ability to work within a team setting.
• Advocates a culture for inclusion.

Preferred Job Qualifications:

• Experience in a large healthcare system or similar environment.

Responsibilities:

• Prepares routine reports for management distribution (i.e. income statement variances, volume, FTEs, space, etc.)
• Coordinates/compiles data submission for Benchmarking and Productivity.
• Develop/support new EPIC transactional cube and Cogito Star DataMart reporting and functionality.
• Monthly data loads to budget system and dashboard/report development.
• Supports the annual operating and capital budget processes as well as interim reforecasts.
• Provide basic training and support to external departments.
• Performs other related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access-Pre-Visit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Financial Counselor position is responsible for securing all Transplant, Psychiatric, and rehabilitative services as outlined in the principle responsibilities. Provide excellent customer service to both our patient population and internal as well as external clients. Perform financial counseling duties to assist patients/responsible parties in identifying payment sources. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma or Equivalent
• Two years’ previous experience in a medial healthcare environment
• Demonstrate knowledge and proficiency in securing governmental and non-governmental accounts for payment.
• Working knowledge of creating and maintaining spreadsheet based reports.
Preferred Job Qualifications:
• Bilingual proficiency.

Responsibilities:
1. Identify/counsel potential and repeat/recurring bad debt patients to prevent the rendering of non-urgent care services. Offer payment options to patients based upon policy and procedure.
2. Identify potential charity and grant patients, assist patients with completing eligibility applications, make eligibility determinations (up to $5000 is actual or estimated charges), and notify patients of decisions.
3. Make patient payment arrangements.
4. Investigate additional payment sources.
5. Accept payments.
6. Serve as customer service resource for walk-in patients in hospital lobby/patient registration area.
7. Handle customer service phone calls (pertaining only to prospective services and in-house patients).
8. Provide price estimates to patients, physician offices and ancillary departments.
9. Complete cross training to be a Registration Specialist.
10. Complete daily and weekly volume/productivity management reporting.
11. Participate in/assist with quality management process(es).
12. 100% of accounts requiring patient payment arrangements are concluded with a payment schedule in place prior to the end of the "Bill Hold" period.
13. 90% of Customer Service phone are remedied at the time the call is received.
14. Supervisor/Manager reviews work queue of accounts and various reports.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Sleep Lab PBC

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 9

Work Schedule: 12 Hr (7:00:00 AM - 7:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $10.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This role functions as part of the Sleep Center team. This person in this position performs routine polysomnographic testing and provides technical analysis of the subsequent data. The incumbent will conduct in compliance with Rush, State, and Federal guidelines. In addition, the Polysomnograph Technician will communicate sleep study related information to patients, families, nursing, and medical staff as necessary. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High school diploma/GED required.
•Certified in cardiopulmonary resuscitation for infants, children, and adults.
•Detail-oriented, organized and have excellent oral and written communication skills.
•Able to maintain vigilance in a non-stimulating environment.
•React calmly in emergency situations and make appropriate and timely decisions.
Preferred Job Qualifications:
•Training as registered polysomnography technician (R.PSG.T) and/or as respiratory therapist.
Physical Demands:
•Able to lift/move up to 50 pounds and be able to walk, push, pull, grasp, bend, stoop, squat and reach as necessary.
•Able to assist patients with walking and repositioning in bed.
•Able to hear efficiently in order to respond to alarms and communicate with patients.
•Specific visual ability requirements include close distance, color and peripheral vision, hand-eye coordination, depth perception and the ability to adjust focus.
•Able to retrieve, communicate and present information in a written, auditory and visual manner.
•Have annual PPD test results.
•Provide proof of Hepatitis B vaccination or sign declination form.
•May be subjected to stressful clinical situations and professional relationships.
•May be exposed to infectious agents during patient contact.
•May be exposed to chemical vapors or have skin contact with chemical substances.
•Lifting/moving equipment and patients may result in muscular strain.
•The work setting is a clean, well lit, climate controlled and ventilated facility.
•The Sleep Technologist is generally required to sit and monitor polysomnograms and patients for several continuous hours.

Responsibilities:
1. Maintain confidentiality when dealing with any patient information.
2. Interact with patients, physicians, coworkers and visitors in a courteous, professional manner.
3. Report for scheduled work shifts on time and in proper attire, wearing name badge.
4. Demonstrate a high level of flexibility with work schedule and/or shift to meet patient or company needs.
5. Demonstrate proficient time management and the ability to perform multiple tasks at one time.
6. Maintain an organized and clean work area that is stocked with the appropriate supplies.
7. Properly utilize and maintain supplies and equipment.
8. Handle stressful and difficult situations in a calm and professional manner.
9. Communicate concerns/issues to management in an appropriate and timely manner.
10. Demonstrate gradual and persistent improvement in job performance quality.
11. Demonstrate self-motivation to maintain professional competency by participating in continuing education conferences, seminars and other opportunities as able.
12. Attend department meetings or other in-service activities as scheduled.
13. Fulfill annual training and health screening requirements. Maintain current CPR certification.
14. Identify and strive to meet departmental goals, objectives and plans.
15. Work professionally as a team member in conjunction with fellow employees.
16. Assist in maintaining an atmosphere of cooperation with other departments.
17. Perform other duties within scope of ability as assigned by direct supervisor to ensure efficient operation of the department and company, including those required during emergencies.
18. Make confirmation call to patients per site-specific procedure.
19. Review information in patient record to include chief sleep/wake complaint and order for study.
20. Greet patient and parent/guardian upon arrival and escort him/her to sleep room. Educate patient and family member(s) on overnight and morning procedures, answering any questions. Interview patient to obtain information needed for completion of pre-test paperwork.
21. Set up and calibrate monitoring equipment. Select appropriate recording montage.
22. Apply electrodes and other recording devices to patient and verify their proper function.
23. Perform pre-test calibrations, making any necessary adjustments to equipment.
24. Institute "lights out" and document patient data.
25. Monitor the polysomnogram, obtaining a high quality recording.
26. Recognize and document clinical and physiological events pertinent to the study at least hourly and more frequently as needed.
27. Communicate information on patient status to referring physician/medical director as needed.
28. Recognize and document all artifacts and equipment malfunctions, taking the proper steps to eliminate them. Report any equipment malfunctions to direct supervisor.
29. Call 24-hour technical support line for assistance as needed.
30. Assist patient with needs during procedure in order to obtain the required sleep/wake data.
31. Understand indications, contraindications and adverse effects of continuous and bilevel positive airway pressure as well as oxygen administration.
32. Apply and titrate positive airway pressure and oxygen therapy based on physician order and in accordance with established policies and procedures.
33. Wake patient and record post-test calibrations.
34. Gently remove all electrodes and transducers from patient and allow time for clean-up. Have patient complete post-test paperwork. Discharge patient.
35. Perform confirmation call and leave shift report with appropriate contacts.
36. Recognize and respond appropriately and quickly to patient physiologic events.
37. Safely lift/move patients and equipment, using proper body mechanics.
38. Ensure safety and welfare of all patients, including those with special needs.
39. Check availability and function of emergency equipment.
40. Comply with Universal Precautions at all times.
41. Properly and thoroughly disinfect/sterilize equipment, electrodes and transducers.
42. Appropriately handle all hazardous materials.
43. Conduct Multiple Sleep Latency and Maintenance of Wakefulness Testing.
44. Conduct testing of adult and pediatric patients.
45. Conduct in-lab seizure monitoring.
46. Conduct PAP Nap protocols and other mask desensitization procedures whenever required by center.
.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Hematology-OncologyPBC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Sign-On Bonus: $3,000

Pay Range: $19.50 - $29.73 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Neurosurgery - Clinic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under direction of the Operations Manager, performs a number of support services to coordinate scheduling patients for surgery. The Perioperative Scheduler acts as liaison between patient, department staff and RUMC OR staff teams. The surgical scheduling coordinator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma.
• Manual dexterity, effective communication, precision and accuracy.
• Intermediate knowledge of Microsoft Office Suite, effective communication, precision and accuracy; Epic software knowledge is an advantage.
• Ability to communicate well with patients and all levels of staff.
• Able to manage multiple tasks at one time.
• Works well individually and as part of the team.
Preferred Job Qualifications:
• Certified Medical Assistant experience.
• Three years of medical office experience.
• Experience obtaining prior authorizations & knowledge of insurance authorization processes.

Responsibilities:
1.Schedules, reschedules, or cancels surgical appointments.
2.Communicates with all surgical candidates to set up appointments, provide patients with information about pre-operative requirements, inform patients of surgical requirement timelines, and answers any insurance-related questions about surgical procedures.
3.Coordinates surgical scheduling information flow into and out of the clinic.
4.Maintains a direct communication line with the key OR staff.
5.Contacts various outside agencies to retrieve insurance preauthorization and other medical documentation needed.
6.Keeps an open line of communication to scheduled patients and medical staff to alleviate missing information for scheduled procedures.
7.Solves surgical scheduling problems by seeking out the appropriate people and resources.
8.Answers telephone calls efficiently and courteously.
9.Provides information as requested or routes calls appropriately.
10.Updates electronic medical record appropriately.
11.Works as part of the surgical scheduling team and accepts other duties as requested
12.Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of surgical forms.
13.Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts.
14.Performs duties to assist the medical staff independently at the direction of management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Radiology Theraputic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $41.44 - $67.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Practice Manager manages the administrative, financial, and operational activities of clinical practice site(s). The Practice Manager provides administrative leadership to the executive team, medical faculty, and staff in formulating and implementing organizational goals and objectives. This position is directly responsible for daily administrative aspects of the practices' clinical activities, related outpatient operations, budgets, finances, marketing, and public relations. Manages the implementation, direction, and policy development in areas of finance (revenue/expense management), professional fee billing, and general facility operations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s Degree required.
•At least five years of relevant healthcare, hospital, or patient care delivery experience required. Prior experience working in an academic medical center preferred.
•Strategic leadership and business plan development experience.
•Ability to drive departmental growth and market share.
•Ability to anticipate problems/issues in a complex environment and mitigate the impact on the department.
•Strong communicator with ability to influence providers and staff.
•Able to develop trust and credibility with staff and providers.
•Keeps up with current development and trends in the area of expertise.
•Proficient with the Microsoft Office Suite.
Preferred Job Qualifications:
•Master’s degree preferred.
•Prior people management experience strongly preferred.

Responsibilities:
•Provides department leadership to achieve RUMC and RUMG strategic priorities, goals, and change initiatives. Influences the development and implementation of short and long-term strategic plans for the Department. Develops long-term strategic and operational staffing plan.
•Maintains a collaborative relationship with physicians, departmental providers, administrative, academic, clinical, and research leaders regarding operational, marketing, and strategic issues.
•Translates goals into actionable business tactics that are aligned with the strategic plans of the department, the medical group, the hospital, and the medical center.
•Engages physicians in a manner that supports best clinical practices and promotes effective management of clinical and financial resources.
•Identifies industry opportunities and threats and recommends strategies to address. Consults with colleagues for best practices and industry trends. Determines the value/cost benefit of resource investments for future growth of the service line.
•Initiates proposals for improved market position, patient experience, operational efficiency, and patient safety with input from department leadership. Oversees clinical, business, and academic operations including implementation and adherence to policies and procedures, patient experience, safety, and quality goals.
•Monitors key performance indicators, scorecards, patient feedback, and financial reports at a departmental and individual level to ensure the data and that the department remains on course to meet or exceed operational goals. Provide feedback to department leadership and faculty for any potential corrective actions.
•Partners with department leadership to support achievement of provider goals, research study success, and appropriate resident and student experience. Tracks and reports physician driven revenue and expenses.
•Provides oversight of staff and faculty including compliance with ICARE values, department, RUMG and RUMC procedures and workflows, and completion of performance review process, on-boarding/off-boarding, credentialing and re-credentialing.
•Participate in the physician recruitment and pro-forma development process.
•Responsible for hiring strong talent with appropriate competencies and skill mix. Monitors staff recruitment, talent development, and performance management.
•Monitors staffing metrics including turnover, key retention indicators, and orientation practices.
•Structures work environment that is supportive of a highly engaged and effective work force. Monitors physician and employee engagement and makes recommendations to improve work culture as necessary.
•Encourage employees to understand Rush goals and industry trends by attending town hall meetings, conferences, and community events.
•Identifies opportunities to expand employees' professional knowledge and responsibilities and supports their career aspirations.
•Maintain regular, two-way communication with staff to understand their work issues and concerns and to build their understanding of Rush and the department.
•Ensures financial performance of department is consistent with institutional practices and budget expectations. Prepares and manages annual operating and capital budget for the department.
•Partners with department leadership in monitoring trends and underlying patient experience issues and institutes Practice changes to resolve problems. Monitors and addresses patient experience feedback.
•Ensures safe work environment and creates an environment that puts patient at center of practice.
•Participates in institutional quality assurance or quality assessment programs.
•May ensure that patient issues/complaints are properly resolved as applicable.
•Responsible for achievement of all compliance, regulatory, joint commission, ECOG/UNOS/OSHA adherence, and other regulatory body requirements.
•Understands and effectively uses EPIC, and other systems and software databases to achieve goals.
•Implements policies, practices, and standards that model and reinforce the Rush mission, vision and values as well as the patient centered/patient first care model. Advocates a culture of Inclusion.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $25.20 - $39.69 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Supervisor of the Access Center is responsible for the supervision of the call center operations and providing consultation in support of the Rush Access Center and its varied operations. In this role, the Supervisor routinely works with a high-level of self-initiative, authority, and responsibility in performing technical and operational system management requirements; as well as addressing supervisory situations following well-established procedures and demonstrating independent judgement and execution. The Access Center Supervisor must possess broad and comprehensive knowledge, experience, and understanding of all Patient Access Center operations that will assist in effective operational implementation of RUMG Access Center policies or providing recommendations that will support effective and successful decision making by leadership. Exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
•Bachelor’s Degree or equivalent in experience.
•3 years demonstrated success/results in healthcare patient access, practice management or call center operations
•Proven ability to operationalize strategies.
•Broad knowledge of healthcare trends, challenges, and opportunities applicable to academic medical centers.
•Ability to analyze, compare and evaluate various courses of action.
•Ability to build successful teams utilizing strong interpersonal skills.
•Certified Healthcare Access Associate (CHAA) within 12 months of hire
Preferred Job Qualifications:
Physical Demands:
Competencies:
•Leadership
•Integrity
•Problem Solving
•Time Management
•Change agent
•Results driven
•Self-motivated and self-directed
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Supervises and directs the daily/weekly/monthly activities and performance of team members.
•Identifies and resolves operational problems using defined processes, expertise and judgment.
•Establishes and monitors the productivity of the Patient Access Center Representatives and generates and analyzes productivity reports.
•Collaborates with Access Center Leadership to analyze call forecasts, call arrival patterns, in relationship to staff levels and modify staffing levels accordingly to meet productivity and quality measures established.
•Competent and proficient in Salesforce and Genesys platforms; optimizes patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
•Collaborates with IT and Access Center leadership to identify opportunities for enhancements in customer relationship management (CRM) processes, while providing feedback on Genesys contact center workflows to improve overall operational performance.
•Maintains up-to-date knowledge of system updates and functionalities, providing training and support to team members as needed.
•Reinforces and confirms that all patient communications services, productivity and performance goals, and unit or departmental objectives are successfully accomplished to the highest service level possible and in accordance with department goals.
•Ensures the successful performance and/or completion of administrative or supervisory duties, tasks, and assignments supporting operations are within established time frames; meeting established rates of performance for the quality and quantity of work for the position; demonstrating a level of quality, efficiency, and accuracy in the employee’s job performance that ensures the highest standards of excellence.
•Working closely with the QA & Training teams, supports and maintains a Continuous Quality Improvement (CQI) approach within the department; continuously gathering and assessing data for use in improving individual and department performance, as well as contributing to the development of more efficient and effective operational processing.
•Delivers guidance and recommends corrective services to address customer complaints.
•Supervises all assigned members prioritizing and assigning work; coordinating, monitoring and supervising staff members by providing guidance and direction on the successful completion of assigned tasks, duties, and responsibilities that support the successful achievement of department goals and objectives
•Monitors calls to observe employee demeanor, interaction with customer, customer navigation through appointment scheduling, and technical accuracy.
•Implements timely operational corrections or changes to a process or staff performance that will support effective resolution of identified errors, oversights, or unmet compliance requirements.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: IM Community Epi-Res Adm

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
General Summary:
The Research Assistant is responsible for collecting information from participants according to the established sleep and circadian protocols. Conduct interviews, epidemiological, social or behavioral assessments, and collect data and/or biological samples from research participants and families in studies. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
•Some college with prior data collection experience required.
•Entry level proficiency in Microsoft Office, including Excel spreadsheets and other databases.
•Detail oriented with high attention to accuracy.
•Strong written and verbal communications.
•Ability to develop rapport with a diverse pool of research participants.
•Ability to navigate sensitive topics and maintain confidentiality of participants.
•Ability to collaborate within multi-disciplinary team settings.
•May require 6-8 weeks training depending on study protocols.
•Availability to work evenings, overnight and weekends if called for under the study protocols.
•May require personal transportation to field location.
Preferred Job Qualifications:
•Bachelor’s Degree. If degreed, no prior research experience required.
•Prior work with human subjects research study protocols.
•Fluent in spoken English.
•Must be able to read and write in English.

Responsibilities:
Responsibilities:
1.Recruit and screen study participants: posting ads, distributing flyers, calling participants, meeting with participants virtually or in person.
2.Administer tests and questionnaires according to research study protocols.
3.Maintain study records and editing for completeness and accuracy.
4.Write, update, and prepare lab instructions and study related materials.
5.Enter and analyze data: data entry of sleep logs and other forms, manipulating spreadsheets, making graphs, etc.
6.Run study participants: preparing equipment and experimental rooms, following checklists, running laboratory sessions, writing accurate chart notes, handling equipment emergencies, monitoring and engaging with research participants, etc.
7.Download study equipment with participants: downloading and interpreting data, writing accurate chart notes, instructing and correcting participants, communicating problems to study coordinator/PI.
8.Utilize approved informed consent and HIPAA procedures.
9.Maintain equipment and computers: caring for equipment, testing equipment, sending equipment for repairs, etc.
10.Maintain supply inventory.
11.Keep lab neat, clean and organized: cleaning up after laboratory sessions with participants, keeping common areas clean and organized, finding new ways to organize.
12.Manage other various smaller lab jobs to ensure the lab runs smoothly.
13.Attend regular team meetings.
14.Troubleshoot field issues when necessary, using discretion to resolve issues when unplanned events arise.
15.May help draft abstracts, manuscripts, or presentations to disseminate study findings.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: HB Govt Billing-Collections

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 1:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
General purpose of the position is to manage the open receivable including, securing reimbursement, guarding the Medical Centers assets, minimizing financial risk, working on behalf of our patient's financial liability. The Financial Services Representative 2 is also responsible for responding to internal audits. The ultimate goal of this position is to decrease receivables and increase quality and productivity. This role includes performing re-bills, Debit & Credits, adjustments, refunds, and claim corrections resulting from the multitude of claims and payer edits as well as notifying denial management of audits. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma or GED.
• Two years of experience in health care or hospital billing with an understanding of coverage eligibility requirements for governmental payers.
• Previous experience in a hospital setting, familiarity with medical terminology and patient fiscal matters.
• Familiar with Nebo's eCare billing editors such as Classic and CMS. Strong familiarity with medical terminology and patient financial matters.
• Specific knowledge of Microsoft Office in order to design, implements, tracks, and maintain moderately complex statistical information.
• Strong analytical skills including statistical, mathematical, and organization abilities necessary for accurate reporting to payers and management.
• Strong interpersonal skills for communication of finance-related issues to management and ancillary departments.
• Sound understanding of billing and collection processes and eligibility requirements of private and governmental payers.
• Able to work independently.
• Good time management skills and possess the ability to multi-task.
• Good oral and written communication skills in order to work effectively with a diverse number of internal and external contacts.
Preferred Job Qualifications:
• Prior experience using Epic for hospital billing.

Responsibilities:
1. Actively manage account balances to ensure that we are compliant with Federal and State regulatory requirements and evaluate each account to ensure that each account balance is collected in accordance to contract allowable payment schedule.
2. Follow up on claims with the appropriate payer for reimbursement.
3. Work directly with various departments to insure the charges are properly credited and / or debited.
4. Develop, manage, and maintain various electronic documents used to manage these projects.
5. Develop and report status of the trend issues weekly.
6. Eagerly accept challenging assignments. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
7. Communicate constructively with patients and other Rush departments to achieve mutually positive business and service outcomes.
8. Monitor Illinois Healthcare and Family Services (HFS), website for any updates to ensure that our accounts are compliant with Federal and State requirements.
9. Work within your team to insure the team has all related job work flows and processes.
10. Monitor system enhancements - Develop and communicate constructive feedback/issue solutions for problems as discovered.
11. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
12. Develop, implement, & monitor system enhancements.
13. Develop and communicate constructive feedback/issue solutions for problems as discovered.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Oak Park Multispecialty-Clinic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.50 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Respiratory Care

Work Type: Full Time (Total FTE 0. 9)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $42.00 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Highlights

$25,000 SIGN ON BONUS

Tuition Reimbursement + Masters Degree Respiratory Care (only MS in IL)

Work alongside 7 contributors to Egan’s Fundamentals of Respiratory Care

403B contribution matching

Global leader in Respiratory Care

Relocation Assistance available

Summary:

(Formerly titled Respiratory Therapist 1) Provides simple, intermediate, and complex therapeutic and diagnostic procedures on the general care floors and special care units. Improves and maintains patient cardiopulmonary status through the application and administration of various medications, gases, devices, and procedures. Functions independently in the specialty units. Specializes in either adult or pediatric/neonatal specialty care and functions independently in either or both areas. Exemplifies the Rush Medical Center mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Registered Respiratory Therapist and an Illinois Respiratory Care Practitioner license.
•Pass departmental competencies in Critical Care.
•BLS Healthcare Provider (CPR) Certification obtained within four weeks of hire.
•Technical skills are required to adapt equipment and procedures to patient needs.
•Analytical skills are required to evaluate patients and their clinical response to therapy.
•Customer service skills are required to effectively meet the needs of patients, families, and members of the healthcare team on an almost constant basis.
•Ability to be highly adaptable to respond to changing workloads and priorities.
Preferred Job Qualifications:
•ACLS Certification.
Physical Demands:
•Standing, walking, pushing, and bending for 75% of the day.
•Ability to lift 20 pounds in order to handle cylinders.

Responsibilities:
1. Administers, monitors, and weans mechanical ventilation; makes ventilator recommendations based on clinical assessment, technical assessment, and laboratory values; manages airways.
2. Administers bronchial hygiene and treatment procedures including aerosol therapies, chest physical therapy, and therapeutic gas administration; analyzes gases where applicable; procures and delivers gases using central piping systems and gas cylinders.
3. Assesses patients clinically before and after the administration or application of any medication, procedure or device; recommends appropriate therapy including initial therapy, changes in therapy, and discontinuance of therapy.
4. Applies CPAP and BIPAP and makes recommendations based on patient compliance, response, and laboratory values.
5. Documents work timely, completely, and accurately, including documentation in the patient medical record, documentation in the department records, and patient billing.
6. Assesses patient oxygenation, ventilation, and hemodynamic status through clinical observation, patient assessment, physiologic monitoring including oximetry, capnography, ventilator waveform analysis, and cardiac output, ECG, and laboratory values; provides respiratory care interventions within the scope of the Rapid Response Team, performs CPR.
7. Performs bedside spirometry including spontaneous breathing parameters, PEFR, and other limited pulmonary function; identifies normal values for patients.
8. Provides patient/family education.
9. Performs ECGs and arterial puncture.
10. Performs bronchoscopy assist.
11. Provides clinical supervision of respiratory care students on rotation.
12. Demonstrate initiative in optimizing patient care by participating in physician rounds and documenting assessment findings and therapy changes.
13. Participates in CQI and QA initiatives including work audits and committee participation.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.