Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Hematology-Oncology

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $36.41 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUMG Access Center Representative manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, radiology scheduling, and referral management. The RUMG Access Center Representative collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare call center, clinic, ambulatory care center, or physician office
• Certified Healthcare Access Associate (CHAA) preferred or required within 8 months after hire
• Excellent communication and outstanding customer service and listening skills required
• Critical thinking and multi-tasking, sound judgment and strong problem solving skills essential
• Must be team-oriented, open minded, flexible, and willing to learn
• Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook and Office
• Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment
• Ability to act responsibly and quickly with sound judgement when problem solving
• Ability to utilize Epic Cadence efficiently
• Employees hired into this role must successfully pass the Epic scheduling test
• Ability to listen to patients and process needs while simultaneously documenting in Epic
Preferred Job Qualifications:
• Bilingual ability, highly preferred

Responsibilities:
1. Answers all telephone calls for multiple practices over all service lines and radiology modalities with the accuracy rate of 90% or above scheduling patients within guidelines, taking messages utilizing templates and routing clinical inquires to appropriate RN pool, clinical or administrative pools and complete clean registration, with accuracy rate of 90% or above.
2. Assists and understands at a high level multiple practices, multiple service lines scheduling guidelines and appointment scheduling.
3. Researches and resolves complex inquires and complaints to ensure customer satisfaction and retention.
4. Identifying and promoting other practices or services patient may also need.
5. Available for agents questions, inquires and first line of support for any and all service recovery.
6. Assist with monitoring queues to maintain acceptable service levels and had the understanding and knowledge to re-skill agents as needed.
7. Reports any scheduling, communication or workflow errors to supervisor and enters all information into ServiceNow system.
8. Emphasize and reinforce department level training, workflows and policies.
9. Maintains 50% production of on phone support.
10. Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUMG Access Center leadership.
11. Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests possible resolutions around access, capacity management, disposition of medical questions, workflows and/or Epic build issues.
12. Exhibits mastery of specialized RUMG Access Center processes including but, not limited to: questionnaires, subgroups, auto search, pre-registration, message templates, and referral capture and insurance plan networks.
13. Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
14. Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
15. Drives and supports the RUMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
16. Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
17. Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
18. Enhances the reputation of the RUMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
19. Promotes a positive and productive environment, supporting teamwork and communication.
20. Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUMG Access Center. Demonstrates adaptability in providing coverage for multiple practices via practice assignment adjustments for unexpected absences, events or call volume variances.
21. Utilizes customer service skills to exceed the patient’s needs.
22. Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Neuro Mvmt Disorders

Work Type: Full Time 

Movement Disorders – Psychiatry – Clinical Faculty 

Rush University Medical Center 

Chicago, IL 

Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges, invites applications for the position of Neuropsychiatrist.  

As part of a key strategic growth initiative, the Parkinson’s Disease and Movement Disorders Program at Rush is expanding its behavioral and cognitive services. We are seeking a dedicated psychiatrist to join our highly collaborative, multi-disciplinary team. You will work alongside our current movement disorder psychiatrists, two neuropsychologists, and eleven full-time movement disorders specialists to support our integrated mission of exceptional patient care, groundbreaking research, and clinical education.  

This position is predominantly clinically focused, with built-in opportunities for research collaboration, faculty development, and educational initiatives within Rush Medical College.

Criteria and Expectations 

•Specialized Patient Care: Provide high-quality psychiatric care tailored to patients within the behavioral, cognitive, and movement disorders programs. The Parkinson’s Disease and Movement Disorders Program represents the most stable program in the Chicagoland area, evaluating approximately 6,000 adult and pediatric patients annually across the full spectrum of movement disorders.

 •Interdisciplinary Collaboration: Maintain an active role in all-discipline team consultation meetings for the Huntington’s Disease Clinic. 

•Education & Mentorship: Supervise and train psychiatry residents, fellows, and medical students who are integral parts of this robust academic program. 

•Clinical Research: Engage in clinical research collaborations and contribute to the academic advancement of the department based on your areas of interest. 

Qualifications & Requirements 

•Education: Medical Degree (M.D. or D.O.) from an accredited institution.

 •Licensure: Licensed or eligible for medical licensure in the State of Illinois. 

•Certification: Board Certified or Board Eligible in Psychiatry.

 •Expertise: A strong commitment to clinical medicine, patient care, resident education, and research. Additional specialized expertise or fellowship training in neurological diseases, neuropsychiatry, or movement disorders is ideal. 

•Academic Appointment: Candidates must meet at least the criteria for a faculty appointment at the Assistant Professor level or higher within Rush Medical College. 

Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities. 

Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities. 

Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year. 

All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years. Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all. 

Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all. 

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package. 

Pay Range: $263,000 - $337,000 (TCC) 

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits). 

Join Rush and become part of one of the nation’s best healthcare systems. 

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Home Infusion Solutions

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00 AM - 4:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $24.91 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The position is responsible for obtaining complete and accurate patient insurance verification and authorization information in order to facilitate the provision of care and services provide by Home Infusion Solutions (HIS).
This includes collection of patient data, processing prior authorizations, and the reimbursement components of HIS. Provide prompt and courteous service to navigators, team members clinical partners, and patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High School Diploma or equivalent.
•2 year experience with medical insurance authorization in infusion services or other healthcare profession.
•1 year experience with PBM & Major medical prior authorizations
•Demonstrates basic knowledge of all technical skills associated with assigned duties
•Good problem solving skills
•Ability to work independently and quickly respond and resolve a wide range of problems.
•Excellent verbal and written communication skills
•Ability to communicate with others in a professional and helpful manner.
•Demonstrates ability to adapt to changing environment.
•Ability to work effectively with others as part of a team.
•Good organizational and time management skills.
•Dependable in attendance and job performance.
•Team player with a positive attitude and work ethic
Preferred Job Qualifications:
•Associate’s degree from an accredited college/university
•Healthcare/pharmacy experience desired.
•CPR+ experience
Competencies:
•Computer skills (e.g. Microsoft Office, Windows)
•Copier and Fax machine efficiency
•Other office equipment as necessary

Responsibilities:
1.    Obtains insurance verification and prior authorization based on initial patient referral data.
2. Verifies patients’ insurance coverage. Recognizes and identifies various types of drugs and the billing requirements associated with them. Familiar with abbreviations, symbols, and equivalents used in clinical communications.
3. Documents and verifies billing procedures, and other pertinent information related to the collection process. Recognizes various plan codes and what drugs are covered under these different plans.
4. Determines patient’s drug coverage as major medical or PBM and follow appropriate path to obtain authorization and patient’s financial responsibility.
5. Submits appeals for authorization denials.
6. Serves as resource to navigators regarding insurance coverage guidelines.
7. Communicates financial responsibilities and generates patient information packets prior to onset of service.
8. Assists patient’s with obtaining manufacturer co-pay assistance when appropriate.
9. Prepares patient Start of Care Checklist with inter-disciplinary coordination.
10. Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location:  Lisle, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RUMC at Copley Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma/GED required.
• Current State of Illinois Pharmacy Technician licensure required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
• At least two years of experience in a customer service-oriented pharmacy environment or related field.
• Excellent data entry skills.
• Flexibility with work schedule.
• Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Excellent verbal communication skills.
• Dependable in attendance and job performance.
• Good organizational and time management skills
• Team player with a positive attitude and work ethic.
• Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
Physical Demands:
• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.

Responsibilities:
• Recognizes and identifies various classes of drugs and their generic and trade names.
• Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
• Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
• Familiar with abbreviation symbols and equivalents used in pharmacy communications.
• Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
• Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
• Recognizes various billing plan codes and which drugs are covered under these different plans.
• Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
• Ensures the I.V. preparation room and related equipment are cleaned, calibrated and maintained per organizational policy and procedure.
• Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
• Remains alert to customer needs and provides prompt, courteous customer service.
• Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
• Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
• Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
• Maintains CE hours required to retain CPhT certification.
• Attends department meetings as scheduled.
• Performs other duties as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: IR Outpatient - Clin

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:45:00 AM - 5:15:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $37.50 - $62.21 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current license and credentials by the state they are assigned.
• At least one year of nursing experience required.
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
• Current CPR Certification.
• Analytical ability.
• Communication skills in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Dept Of Professional NursPract

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $48.07 - $83.16 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Education Quality Coordinator (EQC) is an experienced nurse who coordinates and participates in the provision of education and nursing quality improvement. The EQC evaluates, monitors, and improves the quality of nursing care at Rush University Medical Center. The EQC plans, implements, and evaluates educational activities to promote high standards of nursing practice throughout the Division of Nursing. The EQC reports to the Director and has accountability to the clinical Nursing Directors for department specific activities. The EQC is a leader and a role model exemplifying the Rush mission, vision, and values while acting in accordance with Rush University Medical Center policies and procedures.

Other information:
Required Job Qualifications:
• Current State of Illinois Registered Nurse licensure.
• Graduate degree in nursing or related field.
• Professional nursing certification within 36 months of hire.
• Demonstrated progressive, proficient leadership skills.
• Demonstrated clinical expertise.
• A high level of analytical ability.
• Communication skill is required in order to lead and teach others.
• Ability to interact effectively with others in difficult situations.
• PowerPoint, Word and Excel skills.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine images or reports as required.
Physical Demands:
• Work requires ability to move throughout the Medical Center.
• Work requires lifting or carrying objects 15-25 lbs.

Responsibilities:
1. Coordinates and leads formal and informal educational programs based on nursing evidence for staff.
2. Initiates and/or participates in the development, implementation, and evaluation of Standards of Care and Standards of Practice.
3. Leads activities that evaluate current practice and stimulate changes in nursing practice.
4. Uses the results of quality monitoring data and other evidence/based content to plan and conduct annual competency verification activities that assure compliance with Rush, The Joint Commission, Illinois Department of Public Health and professional association standards.
5. Serves as a role model to nursing staff by demonstrating skilled interpersonal communication while involved in programs at Rush.
6. Fosters and continuously improves professional relationships within an interdisciplinary team to achieve positive outcomes.
7. Analyzes and interprets clinical data, benchmark comparison data and other quality monitoring data.
8. Identifies issues through interpretation of quality data and assists in the coordination of quality improvement activities for assigned departments as negotiated with the Nursing Directors.
9. Mentors staff in the development and application of critical thinking in order to manage complex patients, care for changing patient conditions and understand quality improvement data/activities.
10. Reviews specific patient cases to determine compliance with standards for nursing practice and reports findings to unit managers, unit advisory committee, department advisory committee, and appropriate PNS standing committees.
11. Develops, implements, and evaluates programs at the division-wide and the department level.
12. Identifies educational needs of nursing staff in order to develop, implement and evaluate continued education programs, product in-services, and other staff development activities
13. Coordinates the necessary tools, information, resources, and personnel for special programs and projects at Rush.
14. Achieves certification as a Basic Life Support (BLS) instructor within one year of hire and maintains this certification.
15. Serves and leads as an expert in quality improvement process, tools and methodologies.
16. Assumes a leadership role in facilitating division-wide innovations.
17. Serves on Medical Center, Division of Nursing, and Professional Nursing Staff process improvement committees as designated.
18. Incorporates knowledge from continued education activities and professional organizations.
19. Instructs or facilitates others in teaching nursing staff about new products, techniques, research, interventions, or standards.
20. Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 8 Hr (11:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent.
•0-1 year of experience
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
•Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
•Working knowledge of medical terminology and anatomy and physiology is preferable.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
13.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access-Pre-Visit

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $45.59 - $74.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under the leadership of the System Director, Patient Financial Services & Operational Quality, the Manager of Patient Access provides strategic leadership and operational oversight of outpatient financial counseling and patient access quality at Rush University Medical Center, Rush Oak Park Hospital, and Rush Copley Medical Center.
This role serves as a key liaison between Revenue Cycle and clinical departments, overseeing all Financial Counseling and quality functions across all Rush facilities. The Manager is responsible for aligning operational practices, leading staff training and development, and ensuring compliance with hospital policies related to payment arrangements and registration quality workflows. This position plays a vital role in system operations, strategic planning, and the implementation of performance improvement initiatives to drive revenue integrity and operational excellence.

Other information:
ement: Bachelor’s degree in business administration, Healthcare Administration, or a related field (or equivalent professional leadership experience) and 5 years experience.
•Preferred: Master’s Degree (MBA, MHA, or MSN) is highly preferred to align with the strategic and financial complexity of system-wide oversight.
•Certification Preferred: Professional certification from NAHAM (CHAM) or HFMA (CRCR/CHFP) is preferred, demonstrating a commitment to industry best practices and revenue cycle excellence.
•Process Improvement: Lean Six Sigma Green Belt or higher is preferred to drive the mandated Operational Quality and Root Cause Analysis initiatives.
Preferred Job Qualifications:
•Deep understanding of payer contracts, insurance plans, and their impact on patient liabilities.
•Strong communication, coaching, and team development skills.
•Proven experience leading changes and improving departmental performance.
•Excellent analytical and problem-solving skills.

Physical Demands:
•Hospital/Office Environment
Competencies:
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Leadership & Strategic Planning
•Collaborate with the System Director, Patient Financial Services & Operational Quality to define and monitor performance metrics aligned with Revenue Cycle objectives.
•Identify areas for process improvement and communicate proactively with stakeholders to resolve bottlenecks.
•Drive strategic initiatives related to patient access, financial counseling, and "point-of-service" excellence.
•Develop and implement administrative and operational policies to ensure consistency and efficiency across the system.
Operations Management:
Oversee daily operations of Financial Counseling staff and the Quality Team at all Rush facilities.
•Align financial counseling functions and workflows to ensure a seamless experience across the system.
•Drive initiatives to reduce "Candidate for Bill" (CFB) claims by identifying root causes in the registration process.
•Manage the Quality Team to support high standards of registration accuracy and provide actionable feedback for process improvement.
•Leverage Epic and other technologies to support operational objectives and remediate system gaps.
•Effectively manage the departmental budget and ensure resource optimization.
Team & Staff Development:
•Recruit, train, and guide direct reports to ensure high performance and alignment with department goals.
•Conduct performance evaluations and lead employee development and talent management initiatives.
•Promote a culture of innovation, collaboration, and continuous improvement.
Interdepartmental & External Collaboration:
•Coordinate with Revenue Cycle leadership to ensure seamless handoffs and consistent workflows.
•Develop and maintain productive relationships with vendors and external stakeholders.
•Ensure regulatory compliance with all applicable state and federal guidelines (HIPAA, EMTALA, etc.).
Functional Specific Duties:
•Maintain and develop policies and procedures for patient registration, admission, and financial clearance.
•Manage efficient quality control mechanisms for patient registration across all entry points, including Admitting, Professional Build Lab, Outpatient Radiology, Emergency Department, and OB Triage.
•Ensure accurate demographic and financial information is collected to increase the "financially secure" rate of patient accounts.
•Leverage data-driven tools and Epic reporting to track and improve patient registration accuracy and financial clearance rates.
•Collaborate across departments to ensure consistent patient communication regarding insurance and financial responsibilities.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Knowledge, Skills, and Abilities:
Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
19.Utilizes customer service skills to exceed the patient’s needs.
20.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Nursing Administration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM), Every Other Weekend

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $37.50 - $57.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The mission of Rush is to provide the best health care for the individuals and diverse communities we serve through the integration of outstanding patient care, education, research, and community partnerships.
General Summary: The New Graduate RN Resident is an RN1 (beginner level) nurse who utilizes a scientific and theoretical knowledge base along with policy and procedures, standards of care and protocols to guide practice. The New Graduate RN Resident relies on the experience, judgment and support of others while developing knowledge in practice. The New Graduate RN Resident RN exemplifies the Rush Oak Park Hospital (ROPH) mission, vision and values and acts in accordance with ROPH policies and procedures
The New Graduate RN Resident will attend the New Graduate Nurse Residency program that is a year-long program in cohort groups that is designed to ease the transition to practice. The program is guided by best current evidence and performance measures. The multifaceted learning and teaching approaches are utilized throughout the year long program. The New Graduate RN Resident will participate in the residency program while completing their unit/department orientation. The RN Resident will attend a four-hour learning session each month that are paid sessions and attendance is required.
The New Graduate RN Resident for CSO/Nursing Administration will float within all inpatient areas and some outpatient areas; Orientation is 10-14 Weeks long.
The New Graduate RN Resident for ICU will be home based in the ICU and be floated to Telemetry when needed; Orientation is 10-12 Weeks long.
The New Graduate RN Resident for ER will be home based in the Emergency Department; Orientation is 10-14 weeks long.
The New Graduate RN Resident for Surgical Services will float within the Perioperative Service Areas; Orientation is 9-12 months long.

Other information:
Required Job Qualifications
•Entry Level - no previous RN experience required
•Current state of Illinois Registered Nursing License
•Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) (with acceptance into an accredited school of nursing prior to hire).
•RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
•Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
•Current CPR Certification
•ACLS within 1 year of hire for ICU, Telemetry, 6west, Endoscopy, PACU, IR, and ED
•PALS within 1 year of hire for PACU and ED
•Analytical ability
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
• Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Principal Duties and Responsibilities:
1. Evidence Based Practice
1.1 Seeks out resources to assist in the management of new patient situations.
1.2 Uses evidenced based guidelines (policies and procedures, nursing standards of care, protocols and pathways) consistently.
1.3 Supports a hospital wide innovation to achieve positive outcomes.
2. Relationships and Caring
2.1 Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
2.2 Treats patients and families with respect and a sensitivity for diverse viewpoints and cultures.
2.3 Maintains positive, professional relationships with all members of the healthcare team.
2.4 Works effectively with other professional nurses through mutual support and respect.
2.5 Demonstrates beginning collaboration skills to meet the needs of patients and families.
3. Critical Thinking
3.1 Utilizes beginning assessment skills to evaluate the physical and psychosocial needs of patient/family.
3.2 Uses scientific and theoretical knowledge to develop and implement the plan of care for assigned patients with support from experienced staff.
3.3 Recognizes a change in patient status and seeks appropriate resources to address concerns.
4. Technical Expertise
4.1 Uses medical devices safely and effectively in the delivery of patient care and seeks guidance when needed.
4.2 Demonstrates accountability for implementing policies related to safe and effective administration of medications.
4.3 Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk and seeks guidance when needed.
4.4 Applies the teaching-learning process effectively to meet the learning needs of patients and families
5. Leadership
5.1 Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.
5.2 Supports unit goals and change initiatives.
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5.3 Demonstrates beginning delegation skills to meet the needs of patients.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: 1620 W Harrison St, Chicago, Illinois 60612

Hospital: Rush University Medical Center

Department: Clinical Staffing Office - Float Pool

Work Type: Full-Time - 36 Hours per week (0. 9 FTE)

Shift: Night Shift: 7:00 PM to 7:30 AM

Work Schedule: 12-Hour Shifts - Weekends Included

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $20.00 - $24.75 per hour

Summary:
The Patient Care Technician (PCT) performs a variety of clinical and environmental tasks under the direction of the Registered Nurse. The PCT duties are of a technical nature requiring specialized training and skill. The PCT demonstrates the ability to care for patients of all ages in the clinical setting. The PCT exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High school diploma or equivalent.
• Maintain current BLS certification.
• Prior formal clinical training. This may include CMA, CNA, PCT, EMT, corpsman, paramedic, and nursing or medical student experience.
• Successful completion of the institutional screening examination.
• Ability to solve simple problems.
• Excellent communication and customer service skills.
Preferred Job Qualifications:
• Prior clinical experience in an acute care setting.

Responsibilities:
1. Assists the RN in the delivery of patient care.
1.1 Reports to charge RN or designate for assignment of duties.
1.2 Maintains a safe patient environment.
1.3 Sets priority of duties based on needs of patient and unit, under the direction of the RN.
1.4 Under the direction of the RN, participates in the implementation of individualized plans of care.
1.5 Assists patients in activities of daily living.
1.6 Accurately obtains patient data and documents all care in the appropriate patient care record.
1.7 Performs routine procedures, treatments and specimen collections.
1.8 Demonstrates aseptic technique, when necessary.
1.9 Assists RN or physician with advanced procedures.
1.10 Assists the nurse in the management of uncomplicated tubes and drains.
1.11 Performs specific patient care procedures such as blood glucose testing, specimen collection, etc.
1.12 Demonstrates knowledge of age specific variables and growth and development.
1.13 Immediately reports changes in patient condition to the appropriate RN.
2. Transports patients and (other) items as needed.
2.1 Assists with admission, discharge, and transport of patients.
2.2 Transports laboratory specimens and patient belongings as required.
2.3 Obtains blood products, supplies and equipment as necessary.
3. Competently utilizes technology.
3.1 Demonstrates proficiency in the use of the telephone and patient call system(s).
3.2 Demonstrates proficiency in the use of EPIC.
3.3 Consistently documents in real time at the point of care.
3.4 Demonstrates proficiency in the use of selected unit specific monitors, pumps, and other equipment.
4. Maintains a safe and orderly, well equipped environment.
4.1 Maintains a safe work environment: Keeps patient rooms and unit orderly, according to guidelines and unit routine.
4.2 Independently orders, organizes, and restocks according to unit specifications.
4.3 Replenishes patient room supplies.
4.4 Maintains emergency supplies.
5. Demonstrates a professional work style in interactions with internal and external customers.
5.1 Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
5.2 Negotiates break time and communicates departure and return time per unit protocol.
5.3 Demonstrates initiative and self-direction in work habits.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Periop and Interventional Svcs

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $57.36 - $96.37 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Job Summary:
The Dir Periop and Intv Services is responsible for oversight of Perioperative and Interventional business operations, finance, information technology, reimbursement, and administrative functions. In addition, to overseeing reporting, revenue capture, IT optimization, market and operational analysis, financial planning & analysis, budget development and monitoring, problem resolution, and personnel management of these domains. This position has extensive interaction with hospital and medical staff leadership, surgeon practices and institutional ancillary and support services to ensure business office services are delivered efficiently and effectively. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
•Master’s Degree (MBA/MHA) in Business Administration, Health Administration, Health Systems Management, or healthcare financial management
•Eligible for appropriate Rush University faculty appointment(s)
•Seven (7) years of operations and financial management experience,
•Proven leadership and facilitation skills and ability to independently handle multiple priorities and interests with an emphasis on physician relations
•Understanding of full finance functions, including demonstrated ability to manage budgets, profit and loss statements, quality management,t and analytical skills
•Advanced skills with Microsoft applications, including Outlook, Word, Excel, PowerPoint, or Access, and other web-based applications
Preferred Job Qualifications:
•Three to five years of progressive management experience in the healthcare field
•Three to five years in Perioperative and Interventional Services
•Knowledge of EPIC

Responsibilities:
1.Directs financial planning and analysis, accounting, revenue cycle and business development functions for all of Perioperative and interventional Services
2.Oversees profit and loss reporting including development of the annual operating and capital budgets, financial reports and business plan reviews that fall under Perioperative and Interventional Services
3.Provides complex analysis of financial statement results, including variance explanations for revenue, COGS (margin) and all other operating and salary expenses
4.Develops detailed financial plan including analyzing, identifying, promoting, and implementing plans, policies, and programs to increase revenue, enhance gross margin, expand operating leverage and operating income and develop and lead supply expense reduction initiatives
5.Develops tools, such as key performance indicators (KPI), for communicating status and making improvements in performance to key stakeholders
6.Ensures that all financial and administrative systems support the evolving strategy and operational capabilities by collaborating with members of the executive management team and physician leadership
7.Keeps abreast of competitive and industry developments
8.Develops, Identifies and implements tools and business practices that help the business identify and address opportunities for improvement
9.Develops, implements, and monitors policies and procedures appropriate for day-to-day operations and sees that these are readily available to staff
10. Develops and ensures vendors adhere to vendor guidelines
11.Responsible for management of the Operating Room, Endoscopy, Cardiac Cath Lab,b and Interventional Radiology Billing and Scheduling teams
12.Designs and directs processes and procedures to ensure compliance with all hospital policies and accrediting body requirements
13.Ensures billing services adhere to medical center policies and procedures and regulatory requirements
14. Maximizes reimbursement through implementation of optimal revenue/charge capture processes
15. Designs and directs processes and procedures to ensure optimal scheduling
16.Promotes high levels of employee engagement, well-being, and personal integrity
17.Responsible for coordination with Information Services to optimize Epic OpTime, Radiant, Cade,nce and ClinDoc modules
18.Responsible for working with Capital Projects, Finance, hospital leadership/executive management, and clinical leaders to operationalize large-scale capital purchases
19.Works with Supply Chain on contracts to ensure all new products enter the system appropriately at the right price and the right time, in conjunction with capital purchases
20.Coordinates trials for new equipment for capital planning
21.Serves as a preceptor and mentor for administrative fellows, 1st- and 2nd-year graduate students, and undergraduate interns
22.Ensures personal safety of all employees, patients, visitors,s and guests by enforcing and conforming to all RUMC and regulatory agency safety guidelines
23.Represents Perioperative and Interventional Services on … Surgical Services Executive Committee, Hospital Infection Prevention Committee, Perioperative & Interventional Services Operations Committee, Endoscopy Steering Committee, Interventional Services Advisory Group, Interventional Operational Efficiency Committee, Perioperative & Interventional Services Patient Satisfaction Committee, Epic Optimization Committee, Data Governance Committee, Robotics Committee, and other committees or task forces, as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.