Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Neonatal ICU-NICU

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $43.55 - $66.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Lactation Coordinator Lead demonstrates expert clinical lactation skills, and provides guidance to the Lactation team within the Rush Women’s and Children’s department. This role will also provide leadership in the orientation and mentoring of all lactation staff. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures as well as regulatory readiness.

Other information:
Required Job Qualifications:
•Bachelor’s degree
•Current Illinois nursing license
•Three years of related work experience
•Current Basic Life Support (BLS) Certification
•Certification as an IBCLC, including acquisition of CERPs or re-examination, as appropriate
Preferred Job Qualifications:
•Master’s degree
Competencies:
•Ability to communicate and work effectively with women and families from a variety of ethnic, cultural, and economic backgrounds.
•Ability to work collaboratively with Lactation team, Rush NICU physicians, nurses, dietitians, social workers, and other healthcare providers.
•Ability to work efficiently, complete assignments independently, and demonstrate excellent attention to detail.
•Flexibility to meet the scheduling needs of the lactation team
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Demonstrates expert clinical lactation skills by consistently identifying, assessing, and solving issues within scope of practice; demonstrates expert clinical judgment in complicated lactation/human milk scenarios
•Oversee the receipt, transport, and handling of donor milk and Prolacta
•Ensures donor milk is being handled safely, accurately, with use of sterile technique, and is conserved to the greatest extent.
•Implement strategies and work in collaboration with the Women’s and Children’s leadership to achieve optimal breastfeeding outcomes for parents within the department.
•Develop and identifies new approaches to clinical challenges and methods to solve
•Develop new and update lactation written materials, policies, and procedures
•Develop plans with the Unit Director to meet unit educational needs of all members of the team; provides accurate education on current lactation practices and updates on research-based information to staff on a regular basis
•Manages the Women and Children's Nursing breast pump rental program
•Assumes primary responsibility for the safety and management of expressed human milk to be fed
•Assists with evaluating procedures, developing, and implementing the safety handling of milk
•Plan the weekly Mothers' Milk Club® meeting by identifying and planning discussion topics for mothers such as research articles and handouts for distribution at the meeting
•Manage initiatives for that provide insight and research
•Identifies ongoing educational needs for lactation staff.
•Serve as a representative for the Rush Mothers' Milk Club in its relationships with local, regional, and national organizations that prioritize lactation, breastfeeding, and the use of human milk
•Provides lactation care for families in 8A, L&D, PICU, peds, and adult units throughout the hospital as appropriate
•Demonstrate leadership in the development and implementation of an individual breastfeeding management plan for mothers with complications that necessitate hospitalization in clinical areas.
•Serve as a resource for nurses, physicians, and other healthcare providers in these clinical units (e.g., medical/surgical/cardiac ICU) with respect to a mother who is providing milk for their infant
•Serve as a leader in the human donor milk program in the NICU
•Oversight of regulatory readiness.
•Oversees workflow for handling and preparation of feedings done by the NICU Milk Technicians
•Oversight of quality initiatives.
•Develop ongoing education for staff within Women’s and Children’s department

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Road Home Research Admin

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $32.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Center for Veterans and their Families at Rush (RHP) is a clinical resource center dedicated to assisting and supporting current service members (Active Duty, Reserve and National Guard), veterans, and their families, with vital clinic services focused on PTSD, TBI counseling and therapies. RHP will provide those services in support and collaboration with existing veteran and service member organizations. The Community Engagement Coordinator will be the primary advocate in leading the communication and education efforts about RHP services and programs. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
•Bachelor’s degree or equivalent experience.
•Two years of relevant military work experience.
•Excellent verbal and written communication and presentation skills.
•Excellent listening skills.
•Strong relationship building skills both with organizations and individuals.
•Strong teamwork is essential.
•Strong customer service focus.
•Proficiency with Microsoft Office (Excel, Word, and PowerPoint) and Microsoft Exchange is essential.
•Possession of valid US state driver's license with access to personal transportation.
• Up to 75% of time will be spent traveling throughout the continental United States.
•Non-traditional work hours: Schedule flexibility is required to support attendance at evening, overnight and weekend events as needed.
•Ability to review and analyze the information from activity reports and work with RHP Director to better direct resources to various outreach efforts.
Preferred Job Qualifications:
•Experience working with military rank structure, military families, protocols and culture.
•Three years of experience in community relations, community outreach or participation in marketing events and experience in relationship-building with military organizations, veterans associations, and other targeted non-profit organizations.
•Experience using social networking (including Facebook and Twitter) as related to service member and veteran engagement.
•Honorably discharged veterans, Military Reserves, or veteran family members (mother, father, brother, sister, or son/daughter).
Physical Demands:
•Participation in outdoor activities and events under varying weather conditions.
•May require lifting/carrying items up to 50 pounds.

Responsibilities:
1.Facilitates the development and implementation of RHP programs and services and promotes these services throughout the community to service members, veterans, service family members and other non-profit and veteran governmental organizations.
2.Develops community support and speaks on behalf of RHP. Assists with grassroots efforts and supports specific campaigns as needed. This may include assistance with fund raising for RHP.
3.Ensures that the community understands how the programs and activities are addressing needs and ways in which veterans and family members can actively participate in achieving goals.
4.Develops and maintains working relationships with related healthcare and case managers at area VA, Department of Defense, and other non-governmental organizations (NGO's) to ensure that the service member/veteran/ family members are aware of the services and programs that RHP provides· Identifies resources in assigned area of responsibility for RHP participation, as well as outreach/awareness, resource development, partnership, speaking opportunities.
5.Ensures that program partners are identifying best practices and lessons learned and sharing information.
6.Meets with individual service members, veterans, and their families to introduce RHP programs and services. Facilitates opportunities for meetings/introductions to RHP Case Managers.
7.Serves as a point of contact for RHP services and programs, and refers service members, veterans, and their families to appropriate internal Rush associates and other organizations as needed.
8.Supports RHP by acting as a representative at events for, or benefitting, RHP (ie: social events, media opportunities, recreational events, fundraising events, etc.).
9.Actively participates in and/or plans events for the RHP as needed. Identifies opportunities for publicity and encourages partners to represent work at events or in the media.
10.Oversees the implementation of activities and goal progression over time to ensure that deliverables are completed and tracked. Leads the development of communication plans as needed.
11.Strategizes and works closely with RHP case managers to ensure that each veteran and /or family member is adequately supported and aware of internal and external services and programs available.
12.Participates in case management duties with veterans and their families, as needed.
13.Understands, contributes to, and promotes the mission of RHP.
14.On a quarterly basis, participate in team reviews of strategy and marketing plans to assess RHP team's results and any emerging opportunities.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Mohs Surgery Lisle - Clinic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 10 Hr (7:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $22.72 - $31.80 per hour

Sign On Bonus:$3,000

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Volunteers

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $38.81 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Manager has responsibility and accountability for the efficient and effective administration of the departments of Volunteer Services, Information Center and Transportation. The Manager is responsible for assuring a collaborative partnership with the various departments throughout the Hospital in ways that demonstrate support for the organizations mission and vision. The Manager models the Rush values, acts in accordance with Rush policies and procedures, and holds others accountable for meeting standards which may be informed by industry best practices, or may be regulatory in nature. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures

Other information:
Required Job Qualifications:
• Bachelor’s Degree.
• Five years of work-related experience, e.g. customer service as well as the orientation, training, supervision and management of staff, both paid and volunteers.
• Proficiency in Microsoft Office Suite.
• Must possess strong written and verbal communication skills
• Ability to communicate at all levels of an organization and work well within a team environment in support of organizational objectives.
• Experience with conflict resolution and mediation.
• Ability to handle constant interruptions in a changing work environment with patience and poise.
• Demonstrated experience with mentoring, coaching and presenting formal training programs to volunteers and staff.
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
• Strong analytical and problem-solving skills.
• Excellent customer service skills.
• Flexible and adaptable personality with effective time and stress management skills.
• Ability to act independently using a good judgment in making decision pertaining to needs of families and volunteers.
• Subscribes to the Rush statements of Vision, ICARE Values and Mission.
• Adherence to policies and procedures as established. •
•Flexible work hours
•Good communication skills
• Computer skills
• Good time management and organizational skills
Physical Demands:
Moderate physical activity, including:
oAbility to push a Workstation on Wheels for an extended period of time.
oAbility to walk or stand an extended period of time, i.e. length of shift.
oRequires handling of average-weight objects up to Thirty (30) pounds.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
1. Manage the operational functions of the departments, which includes both Volunteer Services, Information Center, and Transportation.
2. Assures a high-quality work environment for staff and promotes a positive, collaborative culture with other disciplines.
3. Assures a common standard of service and care throughout the department and contributes to the overall hospital organization in a similar manner.
4. Responsible for participation on appropriate committees and professional organizations.
5. Prepares annual operational budget in accordance with Finance Department guidelines.
6. Recruit, interview, hire, supervise, train and discipline staff.
7. Provide staff assessments including annual evaluations, monitoring annual competency training and on-going education. Conducts quarterly meetings.
8. Actively supports facility community efforts, and represents the hospital in the community through participation in community partnerships, organizations, etc.
9. Acts as the Hospital Liaison and Coordinator for the OPRFHS Community Integrated Transition Education Program (CITE II). Works closely with the on-site High school Supervisor and job coaches to ensure successful outcomes for the students and staff who work with them.
10. Develops and monitors department budget and recommends actions when variances occur. 11. Volunteer Services
•Overall responsibility for volunteer management, including all functions of the volunteer programs.
•Directs recruitment, placement, orientation /training, retention, annual requirements and competencies of volunteers and maintains accurate/up-to-date records and statistics.
•Oversees implementation of Recognition activities and events.
•Responsible for training appropriate staff to utilize volunteers effectively.
•Performs necessary recordkeeping for volunteer processing including new and terminating volunteers.
•Maintains records of volunteer service contributions to the Hospital and submits reports to Finance on a monthly basis. G. Provides mentoring and counseling of volunteers as needed.
12.Information Center :
•Acts as the Hospital’s Guest Services liaison. Has overall responsibility for the smooth functioning of Front Lobby Surgical Waiting Area. Collaborates with Ambulatory Surgery Unit to ensure patient and family satisfaction. Addresses patient and family concerns if Guest Relations Associate Lead is not available. Resolves concerns if possible and/or record and document all cases. Oversees the HospitalContracts when applicable.
H. Collaborates with other departments as needed
13. Transportation
•Coordinates the hospital transportation program.
•Collaborates with other departments as needed to ensure safe and efficient patient transportation.
•Utilizes electronic transportation modules and ensures staff training.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: 12E Surgical IMCU

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $48.07 - $74.39 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Clinical Nurse Leader (CNL) functions as an advanced generalist providing and managing care for patients, individuals, families, and communities in the microsystem. The CNL is a point of care expert clinician, outcomes manager, client advocate, educator, information manager, system analyst/risk anticipator, team lead, professional, and lifelong learner. The CNL collaborates with nursing leadership and the healthcare team, and serves as guardian of care, coordinator for the improvement of patient care outcomes, and resource in the management of clinically complex patients. The CNL provides insight regarding the microsystem for collaboration with the Clinical Nurse Specialist (CNS) on macrosystem processes and outcomes. The CNL and CNS roles intersect at the point of patient care delivery with the shared goal of facilitating safe, quality, cost-effective care. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Current State of Illinois Professional Registered Nurse licensure
•Graduate degree in nursing
•oNational certification as Clinical Nurse Leader required upon hire unless candidate is currently enrolled in Rush University’s GEM Nursing Program.
Candidates enrolled in this program must successfully complete the program and earn their CNL certification.
•Two years relevant nursing experience
•BLS; other emergency cardiovascular care certifications as pertinent to practice area.
•Current evidence-based clinical practice and expertise.
•Demonstrated track record of success in participating in/leading microsystem quality initiatives.
•Demonstrated professional and effective communication skills (verbal, nonverbal, written), time management, and interpersonal skills.
•Demonstrated critical thinking skills and ability to make sound judgments and to monitor and respond to patient needs or changes in condition and positively influence the patient/customer
•Basic computer skills, Excel, PowerPoint, etc.
•Demonstrated ability to navigate and utilize an electronic medical record.
•Demonstrates population-specific clinical knowledge utilizing current literature and research, updating knowledge with any new evidence relative to role in direct patient care and in other elements of Clinical Nurse Leader role.
•Synthesizes quantitative and qualitative evidence for critical thinking and decision making to achieve optimal patient outcomes.

Responsibilities:
Job Responsibilities:
Evidence-Based Practice
•Coordinates comprehensive evidence-based education to patients and family, addressing social and psychosocial barriers, social justice, and health equity in the patient care continuum.
•Evaluates evidence for practice, implements evidence-based practices, and uses quality improvement strategies to affect improved outcomes in the microsystem.
•Collaborates in the development, implementation, and evaluation of care and best practices pertinent to patients within the microsystem.
•Collaborates in provision of education and competency validation, and coaches and mentors new and established staff through department-based initiatives and learning opportunities, and real-time review.
Relationships and Caring
•Serves as an advocate and resource for the care and coordination of patients across a microsystem.
•Collaborates to address complex patient/family goals and interventions to improve patient outcomes.
•Reviews and critiques patient care plans, and works with the interdisciplinary team to customize interventions to attain individual patient and family goals, and reduce the risk of complications.
•Identifies variances related to length of stay, readmissions, and the discharge/care transition planning process across the continuum of patient care, and develops individualized plans to resolve barriers.
Critical Thinking
•Identifies factors related to safety for patients, visitors and staff, and develops and implements plans to ensure safety across the continuum of care.
•Coaches staff and students in the development and application of critical thinking in order to manage complex patients, identify changing patient conditions, and in the delivery of patient care.
Technical Expertise
•Partners to design and implement processes, and fosters utilization of new technology and products for improving patient care and outcomes.
•Reviews specific patient cases to determine compliance with standards for nursing practice and reports findings to leadership, advisory committees, and appropriate standing committees.
•Collaborates to create and implement educational programs at the microsystem level to foster clinical expertise and growth of staff.
Leadership
•Maintains open communication with leadership in order to identify trends and address concerns impacting delivery of quality care.
•Collaborates in initiatives relative to maintenance of Joint Commission accreditation, ANCC Magnet designation, and other specialty designations and accreditations within the organization.
•Partners to support academic programs to foster meaningful educational experiences.
•Implements and engages in care coordination of specific activities, conferences, strategies, and interventions to move the patient through the continuum of care as part of the interdisciplinary health care team.
•Serves as a role model, formally recognizes others, and encourages peer advancement.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Urology PBC POB

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $37.50 - $62.21 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Ambulatory RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The Ambulatory RN 2 is a competent nurse who has mastered technical skills and utilizes evidence based interventions. The Ambulatory RN 2 continues to collaborate with other members of the health care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current license and credentials by the state they are assigned.
• At least one year of nursing experience required.
• Earned Nursing Degree at the Baccalaureate level or higher for those hired after January 1, 2014.
• All transfers to Rush University Medical Center or Rush University Medical Group from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to the transfer.
• Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire, Failure to do so will result in termination. ADN RNS are not eligible for leveling to RN3.
• Current CPR Certification.
• Analytical ability.
• Communication skills in order to lead and teach.
• Ability to interact effectively with others in difficult situations.
• The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports.
- A specialty certification may be required for certain departments within 12 months of hire.
Preferred Job Qualifications:
• National Certification.
Physical Demands:
• Ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
• Ability to lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

Responsibilities:
1.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal patient experience and outcomes.
2.Implements a plan of care that incorporates the unique characteristics of patients, families, groups and communities. (Cultural, spiritual, intellectual, age educational and psychosocial).
3.Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect. Collaborates and communicates consistently and effectively with other disciplines and services to meet the needs of patients/families.
4.Utilizes resources to effectively resolve conflict and improve team relationships in support of a healthy work environment.
5.Coordinates care using the nursing process, multidisciplinary collaboration and coordination of all appropriate health services and community resources across the care continuum.
6.Utilizes evidence-based ambulatory care nursing interventions during clinical visits, telephone encounters, and electronic communications according to state regulations, regulatory agency standards and organizational policies and procedures.
7.Communicates current evidence-based strategies, standards of care and protocols with peers.
8.Participates in and contributes to system and clinic based quality initiatives, research, development of care protocols and evidence based activities that improve patient care and outcomes.
9.Demonstrates accountability for implementing policies related to safe and effective administration of medications, the use of medical devices in the delivery of patient care and in the performance of patient procedures.
10.Applies the teaching- learning process to meet the learning and self-management needs of patients and families.
11.Assesses patient safety needs and implements appropriate strategies to minimize risk during clinical visits, telephone encounters and electronic communications.
12.Recognizes changes in patient status and consistently responds effectively to optimize patient outcomes.
13.Recognizes patterns and problems in a specific patient population that require evaluation.
14.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
15.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families throughout the care continuum. Critically analyzes patient cases and effectively adapts the plan of care.
16.Establish regular communication patterns that facilitate the transition of care for patients and families across settings.
17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
18.Considers factors related to resources utilization when delivering care to patients and families.
19.Supports clinic goals and change initiatives and participates in nursing shared governance.
20.Collaborates with other clinic personnel to ensure task completion to consistently optimize patient outcomes.
21.Provides education to staff and/or students in the clinic.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Patient Registration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent.
•0-1 year of experience
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
•Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
•Working knowledge of medical terminology and anatomy and physiology is preferable.

Responsibilities:
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
13.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: POB Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00AM - 4:00PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $26.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma/GED required.
• Current State of Illinois Pharmacy Technician licensure required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
• At least two years of experience in a customer service-oriented pharmacy environment or related field.
• Excellent data entry skills.
• Flexibility with work schedule.
• Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
• Excellent verbal communication skills.
• Dependable in attendance and job performance.
• Good organizational and time management skills
• Team player with a positive attitude and work ethic.
• Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
Physical Demands:
• Normal office, warehouse and clinical environments.
• May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.

Responsibilities:
• Recognizes and identifies various classes of drugs and their generic and trade names.
• Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
• Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
• Familiar with abbreviation symbols and equivalents used in pharmacy communications.
• Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
• Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
• Recognizes various billing plan codes and which drugs are covered under these different plans.
• Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
• Ensures the I.V. preparation room and related equipment are cleaned, calibrated and maintained per organizational policy and procedure.
• Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
• Remains alert to customer needs and provides prompt, courteous customer service.
• Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
• Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
• Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
• Maintains CE hours required to retain CPhT certification.
• Attends department meetings as scheduled.
• Performs other duties as assigned

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: UME - Technology

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $42.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The individual in this position will provide day-to-day management and support of Rush Medical College (RMC) data, applications, and internal systems. They will collaborate with the Center for Teaching Excellence (CTEI) and Digital and Information Services (D&IS) analysts to maintain and enhance RMC’s learning management systems (LMS). This individual will work closely with RMC stakeholders and the RMC Data Manager to design effective dashboards that utilize the data from the Rush University/RMC data warehouse. They will also analyze RMC data collection and work to improve the implementation of collection techniques. The individual in this position exemplifies the Rush mission, vision, and ICARE values and acts in accordance with Rush policies and procedures.

Required Job Qualifications:
•Bachelor’s degree is required; knowledge and/or proven experience with the creation, analysis, and reporting of data.
•High level of proficiency in data handling tools such as Excel, database applications, and data visualization applications.
•Experience in the use of an LMS system, Data Warehousing in any combination.
•Demonstrated experience managing projects involving a team of participants.
•Detail-oriented, highly organized with an ability to manage multiple tasks and interact with others professionally and cordially.
•Possess excellent written, verbal communication, and interpersonal skills and perform effectively on their own as well as part of a team.
•Maintains confidentiality and accuracy of all RMC student/course faculty data.
•Proven ability to set and maintain a standard for a high volume of productivity in a fast-paced environment.
•Must be able to build and maintain a positive team environment and culture.
Preferred Job Qualifications:
•Master’s degree
•1 year of experience in the project management of application systems and information management
•Experience in an academic environment

Job Responsibilities:
•Manages the day-to-day operation of Canvas and Oasis LMS systems; Triages and resolves all system issues. Works closely with CTEI and D&IS teams to investigate and solve issues.
•Serves as the administrator of RMC’s system to record student attendance and track requests for excused absence. Uploads data, maintains events and groups, and creates documentation for users. Works with aPlus+ representatives to troubleshoot issues or suggest enhancements.
•Participates in yearly curriculum building in RMC systems, including rostering, group creation, and event import.
•Manages Oasis user databases, including importing new users, and collaborating with clerkship coordinators and Graduate Medical Education (GME) to identify and deactivate users no longer active.
•Works with University IT staff to maintain Airtable user accounts.
•Develops and updates documentation for faculty/staff/students on the use of data, applications, and RMC systems. Maintains documentation for easy retrieval.
•Collaborates with RMC stakeholders to design visualization dashboards. Works with the RMC Data Manager to communicate vision to ensure the desired output.
•Maintains the integrity and confidentiality of RMC student, course, and faculty data.
•Manages/documents all updates to Canvas and Oasis LMS systems, so changes/updates are effectively communicated.
•Manages the creation of user accounts, including Active Directory (AD) username lookup, photo upload, and accurate permission/role assignments. Validates faculty rank for inclusion in Rush systems.
•Collaborates with CTEI staff to investigate and report on various functions of Canvas and Oasis, which may be underutilized or unused for possible enhancement; works with RMC faculty/staff to explore and implement these functions.
•Creates annual clinical lotteries, including core, elective,e and site determination for rising M3 and M4 cohorts and requirement checklists (procedures, diagnoses, duty hours).
•Manages the acquisition, storage, and organization of hardware, including laptops, workstations, peripherals, cables, and adapters.
•Collaborates with other RMC staff as part of the RMC Data Governance committee, reviewing and prioritizing data requests.
•Other systems projects/duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Operating Room

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $65.45 - $109.96 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The staff perfusionist sets-up the heart-lung machine, intra-aortic balloon pump, autologous blood salvage system, other extracorporeal systems and related equipment. During a patient procedure requiring Departmental services, the staff perfusionist, under physician supervision, manages the cardiopulmonary bypass system, the intra-aortic balloon pump, isolated limb perfusion system, autologous blood salvage system and other related systems. The staff perfusionist assists implantation and monitors ventricular assist devices. They assist in the development and application of new techniques and maintain equipment and supplies. The staff perfusionist will supervise and teach perfusion technology students. The staff perfusionist is expected to provide on-call services on a regular and equitable basis. They will assist the Director in developing and revising Departmental Policies, Procedures and Guidelines. The Staff Perfusionist exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
1.The staff perfusionist must be licensed by the state of Illinois and certified by the American Board of Cardiovascular Perfusion. A staff perfusionist may be hired into the position if they are in the process of obtaining the appropriate credentials. However, they must obtain full credentialing within the first year of employment.
2.The staff perfusionist must have a Bachelors Degree however, the candidate will be encouraged to complete a relevant Masters program.
3.The staff perfusionist must have a broad understanding of anatomy and physiology and the interactions of the major organ systems.
4.The staff perfusionist must be able to properly select and set-up the heart-lung machine, which involves:
•Reaching to the floor intermittently for up to 1 hour to assemble the heart-lung machine.
•Moving laterally in a low position.
•Reaching to 6 feet.
•Removing 20-pound boxes from a 6-ft. shelve.
•Lifting 40 pounds from a height of 6" to 36".
•Pushing and pulling 50 pounds.
•Pushing 1/4" to 1/2" PVC tubing onto a connector up to the second bar without touching the connecting ends.
•Attaching a metal bracket with a screwing motion onto a pole at levels varying from 18 to 60 inches.
•Assembling Luer lock devices. (These are small (1/16") devices attached with a screwing action).
•Placing disposable supplies in a holder designed specifically for those devices. This involves precisely lining up the device to allow it to fit into the holder and lock into place with both screwing and lever locking actions.
•Moving various pieces of the circuit to the appropriate place. This involves moving around a machine in a 5' by 2' space to make the appropriate connections.
•Opening packages without touching interior package walls or contents.

Responsibilities:
1.Follow Departmental Policies, Procedures and Guidelines.
2.Communicate with appropriate personnel regarding work activities.
3.Review and evaluate patient charts prior to procedures in which they are involved.
4.Prepare and assemble the heart-lung machine for open-heart surgery including but not limited to, priming the system with appropriate fluid, medications, and blood derivatives.
5.Provide appropriate ancillary components and equipment to nurses, physicians, and other health care professionals.
6.Control blood flow rates and gas exchange during cardiopulmonary bypass within the limits designated by Departmental Guidelines and the attending surgeon, notifying the surgeon of any deviations from protocol.
7.Using Departmental Protocols and Guidelines to evaluate and treat patient hemodynamic and laboratory data.
8.Safely initiate and terminate cardiopulmonary bypass.
9.Provide cardioplegia delivery by preparing the proper solutions, priming the system, and ensuring the mixture is delivered at the correct temperature, pressure, ratio and volume.
10.Perform ultrafiltration and dialysis for removal of excess plasma water and electrolyte balance.
11.Set-up in a timely fashion and operate other extracorporeal systems, including but not limited to adult, pediatric, and infant ECMO; portable CPB; veno-venous bypass; and isolated limb perfusion.
12.Set-up, calibrate, and operate monitoring and diagnostic equipment used during surgery and the postoperative period.
13.Collect specimens for blood pH, pO², pCO², hematocrit, and electrolytes.
•Analyze and interpret results
•Take appropriate action
14.Operate analytical equipment for continuous monitoring of arterial and venous oxygen content.
15.Assemble and operate intra-aortic balloon assist devices.
•Adjust the intra-aortic balloon assist interval to achieve maximum assist for the patient.
•Evaluate adequacy of assist on a routine basis.
16.Assist with implantation, monitoring, and troubleshooting ventricular assist devices.
17.Keep appropriate records of techniques and procedures performed and generate the appropriate charges.
18.Maintain adequate inventories of Departmental supplies and notify the Director, Chief Perfusionist, or Assistant Director when any device does not operate within specifications.
19.Perform equipment maintenance and appropriately notify the Director, Chief Perfusionist, or Assistant Director when any shortage occurs.
20.Maintain cleanliness and sterility of equipment and supplies.
21.Assemble and operate autologous blood processing devices for use during open-heart surgery or any operative procedure requiring the use of this technology.
22.Assemble and operate equipment for procuring autologous growth factor, platelet-rich-plasma, and related services.
23.Provide the appropriate stand-by level for PTCA’s (percutaneous transluminal coronary angioplasty), OPCABs (off bypass CABG’s), and other procedures requiring perfusionist stand-by.
24.Provide call for emergency or after-hours cases, equipment set-up, transport, troubleshooting, or any other situation requiring the services of a perfusionist.
25.The staff perfusionist must be able to properly select and set-up all systems outlined in the Policies, Procedure and Guidelines Manual, which involves a comprehensive understanding regarding:
•Related components
•Related equipment
•Surgical procedures relating to Departmental Services
•Fluid dynamics
•Pharmacology related to extracorporeal technology
26.The staff perfusion must have a comprehensive understanding of
•Hemodynamics
•Hemostasis related to extracorporeal technology
•Acid base management
•Gas exchange
•Electrolyte and fluid balances
•Hematology
•Hypothermia and hyperthermia
•Pathophysiology of cardiopulmonary bypass and related procedures
•Principles and practices of extracorporeal technology
•Ventricular assist devices
27.The staff perfusionist must understand the complex metabolic needs of the patient undergoing extracorporeal circulation. The perfusionist must be able to optimize patient care by coordinating system parameter changes with physicians and nurses actions and assessments.
28.The staff perfusionist must understand intra-aortic balloon pump theory, including timing and troubleshooting
29.The staff perfusionist must have an understanding of physiological monitoring, including ECGs and arterial and venous invasive monitoring.
30.The staff perfusionist must have an understanding of autotransfusion theory and practices, as well as related sequestration procedures.
31.Supervise and teach perfusion technology students in:
•patient care and Departmental activities
•the classroom, lab, or other appropriate setting as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Diag Srvcs-CT

Work Type: Full Time (Total FTE 1. 0)

Shift: Shift 3

Work Schedule: 8 Hr (11:00 PM - 7:30 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $34.89 - $56.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This role will provide CT Imaging for the broad patient population applying protocols defined the organization’s Radiologists and Cardiologists. This role will produce CT images that meet the quality expectations of the department. In addition to provision of CT support, is also proficient and available for working in two of the following areas: IR-CT, X-ray, O.R. X-ray, GI-Fluoro or Clinical Instructor. As a CT Tech, understands and integrates into the delivery of patient care in regards to their growth and development process. The position actively supports the Hospital’s and Department’s Continuous Quality Improvement and customer service goals, individually and as an effective team member. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Graduate from an accredited Radiography Program.
•Valid Illinois Emergency Management Agency (IEMA) license.
•Certification in CT with the American Registry of Radiologic Technologists (ARRT).
•In addition to CT, provides routine support to two of the following areas: IR-CT, X-ray, O.R. X-ray, GI-Fluoro or Clinical Instructor.
•Competent and proficient in operation of imaging equipment
•Demonstrates good interpersonal and communication skills and ability to work in a team-oriented environment.
•Working knowledge of the IT systems that support the modality
Physical Demands:
•Requires full range body motion including handling and lifting patients when necessary.
•Requires manual and finger dexterity and eye-hand coordination.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements

Responsibilities:
•Provides patient and family focused care that supports a welcoming and supportive environment and a positive patient experience.
•Maintains patient privacy and confidentiality.
•Understands and follows departmental protocols and procedures in the performance of exams and produces work that meets quality standards.
•Ability to identify and flag abnormalities.
•Produces work in an efficient manner that meets departmental productivity standards.
•Maintains the physical work environment in a manner that meets departmental and regulatory requirements.
•Reports supply shortage or equipment failure to section supervisor.
•Follows work and patient schedules.
•Assist physician in the performance of procedures.
•Maintains logs and documentation as per departmental protocol.
•Provides patient history or information necessary for proper interpretation of the procedure
•Participates in the training and development of students assigned to area through clinical affiliations.
•Fills department staffing needs as seen by the management team.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: N&H Multispecialty

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 10 Hr (6:30:00 AM - 7:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.