Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Emergency Medicine – Clinical Faculty

Rush University Medical Center

Chicago, IL

The Department of Emergency Medicine at Rush University Medical Center seeks an Emergency Medicine residency trained, Board Certified/Eligible physician. Ideal candidates will join the team with an academic appointment and the opportunity for professional growth and nonclinical time.

• • The Department provides a competitive market base salary with an incentive bonus opportunity. 
  • Faculty members receive full benefits, CME reimbursement, malpractice insurance and a robust retirement package. 
  • Position is for a 1,0cFTE physician who works 1,512 patient facing hours (178 shifts of 8.5 hours). The department currently staffs more than 90 hours of physician coverage and 20 hours of APP coverage per day in order to care for an average of 189 daily arrivals. 

Rush University System for Health (Rush) is an academic health system whose mission is to improve the health of the individuals and the diverse communities it serves through the integration of outstanding patient care, education, research and community partnerships. Rush includes Rush University Medical Center, Rush University, Rush Copley Medical Center and Rush Oak Park Hospital, as well as numerous regional outpatient care facilities. Rush University, with more than 2,500 students, is a health sciences university that comprises Rush Medical College, the College of Nursing, and the College of Health Sciences.

 Rush is an elite medical community recognized yearly for excellence in patient care, medical discovery and clinical expertise. We are committed to fostering and sustaining a climate and culture wherein all staff, faculty, patients, and students thrive. Our continued pursuits have earned Rush University Medical Center the distinction of being on U.S. News & World Report’s Best Hospitals Honor Roll for 2024-2025. This places the Medical Center amongst the top 50 of the more than 5,000 hospitals evaluated. U.S. News & World Report has also recognized eleven Rush programs amongst the nation’s best, including top ten national rankings for neurology and neurosurgery and orthopedics. Rush University Medical Center has received Vizient's Quality Leadership Award, ranking second among 99 academic medical centers across the country.

All three Rush hospitals have earned the LGBTQ Healthcare Equality Leader designation in the Healthcare Equality Index. Additionally, Rush has been named as one of the nation’s "Best Place to Work for Disability Inclusion" for past six consecutive years. Our physicians, advanced practitioners, nurses and staff are the heartbeat of our health system’s ongoing success. We know how important it is to recruit and retain exceptional staff and faculty to execute our mission.

 We’re passionate about health equity: for the communities we serve, for our patients and for our employees. We know that the South and West Sides of Chicago have historically been underserved. As a result, there is a 16-year gap in the life expectancy of someone in Chicago’s Loop versus someone in Chicago’s West Side. As the largest employer on Chicago’s West Side, we take it seriously that our institution can change this. As part of our Anchor Mission strategy, we hire, invest, buy and source, and volunteer locally. We’ve invested more than $6 million on the West Side since 2018, and that number continues to grow every year. And, of course, we continue to provide excellent patient care for everyone who comes to Rush.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Opportunities for increased compensation based on exceeding productivity targets. Additional compensation may include sign-on and retention bonuses and relocation allowances. We also offer a comprehensive benefits package.

Pay Range: $300,000 - $355,000

Pay range represents assistant professor to associate professor.

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems. 

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Food and Nutrition Services

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (7:00:00 PM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $16.48 - $23.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Responsibilities includes patient facing food service on assigned units, cashier duties, food handling, dish room and sanitation. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Will train on the job.
•Interpersonal skills with the ability to concentrate and pay close attention to detail necessary.
•Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
•Ability to write routine reports and correspondence.
•Ability to effectively present information in one-on-one and small group situations to patients, families and associates of the organization.
•Ability to add, subtract, multiply, and divide in all units of measure.
•Basic computer skills.
•Ability to apply common sense understanding to carry out instructions furnished in written, or oral form.
•Ability to deal with problems and offer solution
Preferred Job Qualifications:
•Previous food service experience
•High school graduate or G.E.D.
Physical Demands:
•Ability to work in a fast pace environment.
•Ability to bend, kneel, lift up to 25#, if necessary.

Responsibilities:
•Takes patients menu selections prior to each meal, complies with dietary restrictions on special modified diets in accordance with food allergies and
sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
•Communicates and practices patient safety goals and patient confidentiality.
•Utilizes equipment in performing job functions according to department’s safety procedures.
•Assists in daily cleaning operations as needed to include dish room duties to ensure all necessary service ware is available for next meals service.
•Required to participate and attends departmental meetings and staff development programs.
•Exhibits pleasant and cheerful demeanor and maintains a helpful attitude towards employees, physicians, patients, and visitors.
•Maintains sanitation standards of the department including disposal of waste in the proper manner, sweeping and mopping floors, cleaning food service
equipment.
•Merchandises, portions and serves food and meals as directed to patients, customers and guests.
•Operates cash register and collects money for food sold in retail services.
•Maintains records, logs and reports as assigned.
•Attends departmental and hospital wide in-services as assigned.
•Adheres to departmental, hospital and regulatory agency standards.
•Assigned duties may change frequently based on the needs of the operation.
•Orders, receives, assembles, and prepares, portions, serves, transports and stores food and food service supplies in accordance with protocol. Performs
cashier, sanitation and trash removal functions as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Social Work & Community Health

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $47.79 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

LCSW Psychotherapist for Rush Epilepsy – LCSW Lvl 1

We are seeking an experienced and highly motivated Licensed Clinical Social Worker to be part of our Psychotherapy Team in the Social Work and Community Health Department at Rush University Medical Center!

 What are some of the core values of the Social Work and Community Health Psychotherapy Team?

· Patient-centered: We build therapeutic relationships grounded in trust, mutuality, and respect. We collaboratively identify therapeutic goals that are meaningful for our patients and develop a plan to best achieve those goals. 

· Strengths-based: The strengths of our patients, families, and communities at the center of the healing process. 

· Collaborative: We provide mental health services within the context of a large academic medical center. To the extent that it is beneficial and empowering to our patients, we advocate for our patients and collaborate with other providers to make sure that the process of seeking care is as clear and empowering as possible. 

· Competence: Our therapists provide trauma-informed care and offer therapy from different theoretical, evidence-based approaches. 

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. Rush is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. In your application, please also feel free to note which pronouns you use (e.g., she/her/hers, he/him/his, they/them/theirs, etc.).

 Job Summary:

This position in the Social Work and Community Health (SWaCH) Department will provide psychotherapy to patients referred to our clinic by Rush Epilepsy. Please take a look at our psychotherapy clinic’s website linked here: Psychotherapy Services | Rush. To best support the mental health needs of this population, we are looking for candidates with a strong background in mental health treatment and experience with medically complex populations, including but not limited to those who are diagnosed with epilepsy, functional neurological disorders (FNDs), or any other related neurological conditions. While this experience is preferred, we encourage those who are interested in learning about the population to also apply.

This position will also have the opportunity to receive individual and group supervision while having access to continuing education opportunities throughout the hospital system. This position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:

Required Job Qualifications:

•Master’s Degree in Social Work.

•Licensed Social Worker (LCSW) in State of Illinois.

•Two years’ experience in healthcare, care management, mental health and/or social services.

Preferred Job Qualifications:

•Experience with relevant population(s).

•Professional qualities such as initiative, self-reflection, commitment, responsiveness and adaptability.

•Knowledge of care management, community-based interventions, assessment, counseling and/or motivational interviewing.

•Computer literate (Microsoft Office and others).

Physical Demands: n/a

Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:

· Provides patient-centered and trauma-informed psychotherapy services to adults and older adults engaged with the Rush Epilepsy clinic and addresses the specialized needs of this population, including adjusting to diagnosis and managing mood concerns as they relate to trauma, depression, anxiety, etc.

· Carries out comprehensive psychotherapy intake assessments (both in person and via teletherapy) to develop a plan of care for the client.

· Provides specialized treatment modality as part of Rush’s Non-Epileptic Seizure Treatment (NEST) model and participate in scheduled meetings/clinic days with interdisciplinary team (in person). 

· As part of NEST psychotherapy delivery, work with patients’ caregivers/supports as appropriate, including family sessions as indicated. 

· Participate in supporting research projects done by Rush Epilepsy clinic to enhance treatment outcomes for patients.

· Works collaboratively with psychotherapy patients and families to develop therapy goals and provide the necessary tools, skills, and resources to help achieve those goals.

· Maintains relationship with Rush Epilepsy providers through consistent and timely communication and participation in interdisciplinary meetings as scheduled.

· Completes all documentation and billing of patient sessions and other patient interactions in Epic software.

· Connects patients and their families to relevant resources, both at Rush and in the community, to address their needs.

· Promotes Rush University System for Health clinical services by referring clients to relevant Rush clinics.

· Leverages experience to support team members in training, crisis management, etc. as needed.

· Represents the department at meetings, conferences or other public engagements on an as-needed basis.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: HB Govt Billing-Collections

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
General purpose of the position is to manage the open receivable including, securing reimbursement, guarding the Medical Centers assets, minimizing financial risk, working on behalf of our patient's financial liability. The Financial Services Representative 2 is also responsible for responding to internal audits. The ultimate goal of this position is to decrease receivables and increase quality and productivity. This role includes performing re-bills, Debit & Credits, adjustments, refunds, and claim corrections resulting from the multitude of claims and payer edits as well as notifying denial management of audits. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School Diploma or GED.
• Two years of experience in health care or hospital billing with an understanding of coverage eligibility requirements for governmental payers.
• Previous experience in a hospital setting, familiarity with medical terminology and patient fiscal matters.
• Familiar with Nebo's eCare billing editors such as Classic and CMS. Strong familiarity with medical terminology and patient financial matters.
• Specific knowledge of Microsoft Office in order to design, implements, tracks, and maintain moderately complex statistical information.
• Strong analytical skills including statistical, mathematical, and organization abilities necessary for accurate reporting to payers and management.
• Strong interpersonal skills for communication of finance-related issues to management and ancillary departments.
• Sound understanding of billing and collection processes and eligibility requirements of private and governmental payers.
• Able to work independently.
• Good time management skills and possess the ability to multi-task.
• Good oral and written communication skills in order to work effectively with a diverse number of internal and external contacts.
Preferred Job Qualifications:
• Prior experience using Epic for hospital billing.

Responsibilities:
1. Actively manage account balances to ensure that we are compliant with Federal and State regulatory requirements and evaluate each account to ensure that each account balance is collected in accordance to contract allowable payment schedule.
2. Follow up on claims with the appropriate payer for reimbursement.
3. Work directly with various departments to insure the charges are properly credited and / or debited.
4. Develop, manage, and maintain various electronic documents used to manage these projects.
5. Develop and report status of the trend issues weekly.
6. Eagerly accept challenging assignments. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
7. Communicate constructively with patients and other Rush departments to achieve mutually positive business and service outcomes.
8. Monitor Illinois Healthcare and Family Services (HFS), website for any updates to ensure that our accounts are compliant with Federal and State requirements.
9. Work within your team to insure the team has all related job work flows and processes.
10. Monitor system enhancements - Develop and communicate constructive feedback/issue solutions for problems as discovered.
11. Collaborate with other departments, physician offices, and other clinical areas to ensure charges and diagnosis are consistent and that the financial information being used is correct during the billing process.
12. Develop, implement, & monitor system enhancements.
13. Develop and communicate constructive feedback/issue solutions for problems as discovered.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Graduate Medical Education-GME

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $34.89 - $56.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
In collaboration with the Program Director, the Senior GME Program Administrator (SPA) manages and administers one or more GME residency/fellowship programs in accordance with accreditation requirements and institutional and program policies. The individual in this role provides interim administration for defined elements of one or more GME residency and/or fellowship programs to ensure maintenance of essential program functions. The SPA independently manages annual program activities and the day-to-day operations of the program. The SPA’s leadership role is critical to the success of the program. The SPA serves as liaison between residents, fellows, faculty, other staff members, and internal and external organizations and effectively interacts with accrediting bodies, professional organizations, and other teaching hospitals. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s degree or equivalent combination of education and experience
•At least 3 years prior program administration experience in graduate medical education
•Proficiency with Microsoft Office applications (Word, Excel, Access, PowerPoint)
•Proficiency with GME software and systems such as ERAS, ADS and MedHub
•Ability to independently organize and produce work, establish procedures and systems, and manage workflows.
•Ability to conduct data analyses and report on results
•Excellent verbal and written communication skills
•Effective interpersonal skills
Preferred Job Qualifications:
•TAGME certification preferred

Responsibilities:
•Assesses program requirements with accreditation requirements. Collaborates with the program director to meet accreditation reporting requirements and implement strategies to ensure compliance with accreditation standards.
•Manages program operations budget.
•Enforces resident/fellow compliance with program, institutional, regulatory, and accreditation requirements and educates house staff about requirements. Develops process improvements to increase compliance and facilitate reporting.
•Develops and improves systems for effective tracking of data and sophisticated reporting, and all documentation required by the institution, the ACGME, program committees, and department leadership.
•Plans and coordinates educational activities including scheduling speakers, coordinating presentations, and preparing and distributing agendas and materials. Negotiates contracts with facilities and caterers. Prepares reports and maintains documentation for all educational requirements.
•Coordinates the delivery of resident/fellow, faculty, and program evaluations, and monitors completion. Develops sophisticated, tailored evaluation reporting to support committees and program improvement activities. Advises Program Director on Residency Database Management functionality and collaborates on the development of evaluation forms. Coordinates resident/fellow semi-annual and summative evaluations.
•Manages administrative and planning logistics for events, retreats, and In-service exams.
•Oversees orientation and onboarding activities and presents information as a member of the administrative team. Completes house staff onboarding requirements, including visa applications, and licensing forms. Acts as a resource for house staff navigating onboarding.
•Collaborates with the program director to complete and document program oversight and compliance activities, such as program committees and the Annual Program Evaluation. Communicates with internal and external organizations to clarify requirements and report on program compliance. Ensures program compliance with institutional policies and procedures.
•Staffs program committees and collaborates with committee chairs to develop agendas, prepares robust data collection and reporting, documents meetings, and follows up on action items.
•Maintains program policies and enforces compliance with program and institutional policies. Critically evaluates program policies to ensure alignment with institutional and accreditation requirements. Partners with program leadership in the development of program-level policies. Provides guidance to residents/fellows on program and GME policies. Develops handbooks and training materials.
•Partners with program director to address program management challenges. Identifies and evaluates methods for improvement and makes recommendations to program leadership.
•Partners with the Program Director in the development of recruitment strategies, procedures, and materials. Manages and screens applications using ERAS or other application software. Manages all phases of the interview process. Collects, analyzes, and reports on data in support of recruitment goals. Advises the program director on NRMP regulations and institutional policies related to recruitment.
•Advises the program director on applicant eligibility for medical licenses and visas.
•Maintains resident/fellow schedules, including annual rotation schedules, call schedules, and clinic schedules. Records schedules and absences accurately in MedHub. Coordinates schedules with affiliated sites and ensures trainee documentation for affiliates is submitted. Maintains PLAs and accuracy of affiliated sites listed in MedHub and ADS. Counsels residents/fellows concerning ABMS-specialty board educational requirements, adjusting schedules when needed. Independently coordinates with other services, sites, and departments, including rotation/call schedules, evaluations, conferences, interviews, room/course scheduling.
•Maintains and develops new content for external and intranet program websites.
•Updates content of external and intranet program websites as needed.
•Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois / Remote

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: System Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $41.88 - $62.40 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Are you passionate about using data to improve patient care, medication safety, and pharmacy operations? Rush University Medical Center is seeking a Medication and Pharmacy Data Analytics Specialist to help transform complex healthcare data into actionable insights that drive clinical, operational, and strategic decision-making across our growing pharmacy enterprise. 

In this highly collaborative role, you will serve as a key partner between Pharmacy Operations, Pharmacy Informatics, Knowledge Management, and Information Technology teams, leveraging data to optimize medication-use processes, improve clinical workflows, and support enterprise-wide pharmacy initiatives. You will design and develop analytics solutions, build and maintain data integrations, create dashboards and reports, and uncover meaningful trends that help improve patient outcomes and operational performance. 

This position is ideal for a data professional who enjoys solving complex problems, working directly with stakeholders, and translating data into compelling stories and actionable recommendations. You'll have the opportunity to work with leading healthcare technologies, electronic health records, pharmacy systems, and advanced analytics tools while helping shape the future of pharmacy services at a nationally recognized academic health system. 

The ideal candidate combines strong technical expertise in healthcare analytics, data management, and reporting with a passion for collaboration, innovation, and continuous improvement. Experience with healthcare data, pharmacy operations, Epic, SQL, Tableau, and data warehousing environments will position you for success in this role. 

Join Rush and play a critical role in advancing data-driven pharmacy care, improving medication safety, and supporting innovative healthcare solutions that make a meaningful difference for patients and providers every day. The identified candidate exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:
Collaborative Problem Solving

• Produces deliverables for leadership and communicates with all levels of stakeholders.
• Collaborate with healthcare providers to implement and refine workflows that incorporate pharmaceutical data.

Pharmacy Informatics

• Continuous improvement of pharmacy-related IT systems, including medication dispensing software, inventory management tools, and automated dispensing technologies.
• Leverage data to improve medication safety, reduce errors, and enhance clinical decision-making.

Data Management and Integration

• Gather business and data requirements from stakeholders.
• Captures, develops, and documents data definitions, business rules, and data quality requirements.
• Design and maintain databases that store pharmaceutical, clinical, and operational data (e.g., medication records, patient outcomes, drug interactions).
• Integrate data from various sources such as electronic health records (EHRs), pharmacy management systems, and clinical decision support tools to optimize and automate decision making.

Data Analysis and Reporting

• Conducts data analysis in support of a variety of analytic solutions.
• Create and produce forecasts, reports, ad hoc requests, dashboards, etc.
• Interprets data, analyzes results, create visualizations, and provides insights to determine operational impact, trends, and opportunities to communicate insights to pharmacists, clinicians, and leadership.
• Produces reports and analytics that facilitate evidence-based clinical, financial, and operational decisions.

Systems Development and Automation

• Identifies and defines both process and data improvements.
• Build and maintain systems to process, integrate, and transform data into robust analytics.
• Create algorithms or models to predict medication utilization.
• Work with software developers to integrate data solutions into existing healthcare platforms.

Stakeholder, Regulatory and Clinical Support

• Ensures compliance with deliverable reporting requirements by performing quality data audits and analysis.
• Ensure data accuracy, security, and compliance with regulations.
• Provide expertise on drug-related data to support clinical trials, population health management, or precision medicine initiatives.

Required Job Qualifications:

• Education: Bachelor’s degree in information science, computer science or related field.
• Experience: 3 years of data analysis, query design, and reporting experience.
• Experience with test reporting solutions in house reporting solutions, i.e. Tableau, MS SQL Server and Oracle.
• Experience with reports, dashboards, scorecards using Microsoft SSRS, SSAS, and MDX in a data warehousing environment.
• Strong analytical, multi-tasking and problem-solving skills.
• Demonstrated experience in requirements gathering and using relational databases.
• Ability to perform detailed data analysis (i.e. determine the structure, content, and quality of the data through examination of source systems and data samples).
• Good visual aesthetic sense relative to report development and presentation to the user.
• Excellent written and verbal communication, facilitation, and customer facing skills
• Must have a strong customer service orientation and excellent organizational skills.

Preferred Job Qualifications:

• Experience: Demonstrated pharmacy experience; Proven experience with data engineering tools and healthcare IT systems (e.g., EHRs like Epic or Cerner).
• Specialized certification(s): Epic Revenue Data Model, Epic Clinical Data Model Certification, Epic Clarity Data Model Certification, Epic Caboodle (Data Warehouse) Data Model Certification, Epic Cogito Certification, Epic Willow Ambulatory Certification, Epic Willow Inpatient Certification.
• Microsoft SQL Server, Oracle, T-SQL; PL/SQL.
• Familiarity with ERP information systems.
• Familiarity with EMR information systems.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: RUSH Sourcing & Value Analysis

Work Type: Full Time 

Work Schedule: 8 Hr (7:00 AM - 3:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $42.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary:
The Contract Administrator is responsible for assisting in the management of Supply Chain agreements for Rush University System for Health and all subsidiary and affiliate entities. The position works with the Supply Chain and Contracting teams to ensure contracts are submitted, reviewed, tracked and executed in compliance with Rush Standard terms and practices. This role is vital to protect and advocate for Rush, while also providing oversight on spend commitments. The Contract Administrator role identifies issues, risks, and opportunities, resolves conflicts, solves challenges, and works on their daily tasks in a detail-oriented, timely manner. The role includes administrative functions to support the Supply Chain office as needed. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
: Required Job Qualifications:
•Bachelor’s degree or HS diploma + three years of relevant.
•At least three years of relevant work experience required.
•Proficient in Excel, Microsoft Word and Power Point is required.
••Strong critical thinking, problem analysis and problem solving skills.
•Ability to work with a wide range of stakeholders.
•Strong written and verbal communication skills.
•Excellent organizational, analytical skills and ability to multi-task.
•Clear and concise verbal and written communication skills to effectively communicate to end users and leadership teams when needed.
•Ability and desire to function both collaboratively and independently, each within and in support of a cohesive and thoroughly integrated team
•Approachable, positive, energetic, and proactive nature, with excellent ability to communicate both verbally and in writing
•Committed to accountability, process improvement, and process excellence
Preferred Job Qualifications:
•Experience with CLM software systems such as Meditract, Agiloft or Workday
•Familiarity with Healthcare and/or Supply Chain related contracts
•Familiarity with healthcare industry and its regulatory nature

Responsibilities:
•Receives, triages reviews and processes incoming contract request through Agiloft (CLM) system, ensuring all required documentation and attachments are complete before review begins. Reviews contracts against Rush standard business terms, including payment terms, termination, renewal, indemnification, insurance and redlines using approved clause library up to the approved contract value. Maintains the clause library, agreement templates in the CLM systems. Escalates recommended updates to the contract manager and sourcing leadership for review and approval before publishing and roll out to organizational teams.
•Owns contract cycle time from intake of submission to completion, follows up during each stage of the review cycle when stuck in end user, buyer or signature queue. Contributes to dashboard updates via tracking and reporting metrics and assists the Contract Manager and sourcing team in identifying contract lifecycle performance trends, bottlenecks and process improvement opportunities.
•Communicates contract status, document deficiency, and submission requirements back to end user and Sourcing Managers to ensure contracts move through the review process without delay.
•Educates and supports end users on correct contract submission requirements, contracting policies and procedures.
•Engages with vendor and end user during the terms and conditions review stage on business terms alignment.
•Other duties and projects as assigned based on business need, priorities and growth.
•Each quarter the Supply Chain team meets in person for discussion and work. This role has quarterly onsite travel expectations to Rush University Medical Center in Chicago.
•Contract administrator will follow the I CARE values of Rush University System for Health: Innovation, Collaboration, Accountability, Respect, and Excellence

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: RUSH Legal Affairs

Work Type: Full Time 

Work Schedule: 8 Hr (8:00 AM - 5:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).

Pay Range: $34.89 - $50.63 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary:
In conjunction with the Senior Associate General Counsel -RCMC and members of the Office of Legal Affairs (OLA), this position is responsible for assisting in the management of transactional legal agreements for Rush University System for Health and all subsidiary and affiliate entities. This role reports directly to the Senior Associate General Counsel – RCMC and partners with Sourcing, Corporate Finance and system contract requestors and leaders as needed to ensure oversight and appropriateness of legal contractual arrangements. This individual exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
•Bachelor's degree is required.
•5 years of paralegal experience with 3 years as a transactional paralegal.
•Familiarity with the health care industry and its unique issues is preferred.
•Proficient in Excel, Microsoft Word and Power Point is required.
•Strong critical thinking, problem analysis and problem solving skills.
•Excellent organizational skills and ability to multi-task.
•Clear and concise verbal and written communication skills
•Organizational and analytical skills required.
•Experience meeting deadlines required.
•Experience working collaboratively and independently.
•An approachable, positive, energetic, and proactive nature.
•Committed to accountability, process improvement, and process excellence.

Responsibilities:
1.Is proficient in utilizing the Rush contract management system, Agiloft, for all contract processing from initial draft through execution.
2.Reviews and/or drafts various legal contracts and other documents and advises internal clients of potential legal risks.
3.Assists in day to day management of Agiloft contract records.
4.Educates and supports end users who need assistance in following the Agiloft contracting processes.
5.Tracks and manages Agiloft assigned portfolio of agreements, validating user submissions and auditing attachments.
6.If requested negotiates changes to contracts directly with vendor in consultation with the business leaders and under the direction of the Senior Associate General Counsel.
7.Manages incoming requests for the legal review of corporate transactions on behalf of Rush and its affiliated entities via tasks assigned by the Sourcing transactional team.
8.Maintains a library of pre-approved form documents, contract clauses, templates, and historical documents, and adds or revises material, as needed.
9.Performs general corporate transactional support for Rush and its affiliated entities.
10.Other duties and projects as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Facilities

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)

Rush offers exceptional rewards and benefits. Learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: 
Rush salaries are determined by many factors, including, but not limited to, education, job-related experience and skills, as well as internal equity and industry-specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
According to established procedures and specific instructions, installs, repairs, and performs preventative maintenance on a variety of plumbing, mechanical, and electrical equipment. The Maintenance Mechanic also performs routine building repair tasks. Demonstrates professionalism and self-motivation in order to perform routine duties and assists others, including outside vendors, as scheduled or required. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Must have a high school diploma or equivalent (GED)
• Must have 2 years of relevant work experience
• Ability to read and work from architectural and mechanical blueprints, drawings, and schematics.
• Has a background in electrical, plumbing, HVAC, refrigeration, pipefitting, and steam plant operations.
• Basic interpersonal skills, analytical skills, and the ability to concentrate.
• Safe use of hand and power tools.
• Generally able to conduct physical activities associated with the performance of this job.
• Experienced with computers, with an understanding of using Computerized Maintenance
• Management Systems, Microsoft Office, Outlook, and Internet

Responsibilities:
1.Provides technical services for Utilities, HVAC, refrigeration, plumbing, steam, medical air, vacuum systems, preventative maintenance, repairs and installation according to established procedures and code compliance.
2.Maintains and operates Life Safety equipment and Utilities management equipment for the Hospital.
3.Performs preventive maintenance on equipment per the established Hospital PM Program.
4.Responsible for maintaining mechanical equipment rooms, floors, lighting, and equipment inspections.
5.Takes ownership of the assigned zone to improve the zone maintenance program.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Med Ctr Engin-Management

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $32.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Rush University Medical Center is seeking a highly organized and detail-oriented Utility & Energy Billing Coordinator to support energy and utility bill management for the Rush health system. Reporting to the Energy Manager within the Medical Center Engineering department, this position plays a critical role in ensuring the timely processing and payment of utility bills across the Rush enterprise, including three hospital campuses and approximately 80 offsite clinics.
The Coordinator will receive, log, and track utility invoices—including electric, gas, water, sewer, chilled water, and steam—as well as manage other recurring facility-related contracts such as cable TV. The ideal candidate will be proactive in identifying missing or delayed invoices and work closely with vendors, accounts payable, and the Energy Manager to prevent service disruptions. This role requires a high level of accuracy, dependability, and a strong customer

Other information:
•High school diploma or equivalent.
•2–3 years of experience in accounts payable, utility billing, or administrative support role.
•Strong attention to detail and organizational skills.
•Ability to manage multiple invoices, deadlines, and vendor communications across a large system.
•Proficiency in Microsoft Excel and document management tools.
•Strong verbal and written communication skills.
•Ability to work both independently and as part of a team.
Preferred Job Qualifications:
•Experience working in a healthcare, higher education, or complex institutional environment.
•Familiarity with utility vendors and basic knowledge of utility billing practices.
•Experience with utility tracking platforms, accounting systems, or energy management systems (e.g., EMIS).
Physical Demands:
•Ability to Lift up to 25lbs
•Ambulate large campus, occasionally regional locations

Responsibilities:
•Receive, log, and organize all incoming utility invoices for electricity, natural gas, water, sewer, chilled water, and steam across all Rush facilities.
•Ensure invoices are accurate, complete, and submitted for payment in a timely manner in coordination with Accounts Payable.
•Monitor due dates and follow up on missing or delayed invoices to avoid late fees or service interruptions.
•Assist the Energy Manager in resolving billing discrepancies and communicating with utility providers as needed.
•Maintain a comprehensive utility bill tracking database or system, ensuring up-to-date records across all sites.
•Coordinate billing for additional recurring facility-related services, such as cable TV and other select service contracts.
•Flag and escalate any anomalies in billing amounts or usage patterns for Energy Manager review.
•Prepare summary reports or bill logs for department and finance use.
•Support sustainability and energy reporting efforts by maintaining accessible and accurate utility records.
•Provide general administrative support to the Energy Manager and Director of Facilities Management as required.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.