Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Nursing Administration
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 12 Hr (7:00:00 AM - 7:30:00 PM), Every Other Weekend
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $37.50 - $57.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The mission of Rush is to provide the best health care for the individuals and diverse communities we serve through the integration of outstanding patient care, education, research, and community partnerships.
General Summary: The New Graduate RN Resident is an RN1 (beginner level) nurse who utilizes a scientific and theoretical knowledge base along with policy and procedures, standards of care and protocols to guide practice. The New Graduate RN Resident relies on the experience, judgment and support of others while developing knowledge in practice. The New Graduate RN Resident RN exemplifies the Rush Oak Park Hospital (ROPH) mission, vision and values and acts in accordance with ROPH policies and procedures
The New Graduate RN Resident will attend the New Graduate Nurse Residency program that is a year-long program in cohort groups that is designed to ease the transition to practice. The program is guided by best current evidence and performance measures. The multifaceted learning and teaching approaches are utilized throughout the year long program. The New Graduate RN Resident will participate in the residency program while completing their unit/department orientation. The RN Resident will attend a four-hour learning session each month that are paid sessions and attendance is required.
The New Graduate RN Resident for CSO/Nursing Administration will float within all inpatient areas and some outpatient areas; Orientation is 10-14 Weeks long.
The New Graduate RN Resident for ICU will be home based in the ICU and be floated to Telemetry when needed; Orientation is 10-12 Weeks long.
The New Graduate RN Resident for ER will be home based in the Emergency Department; Orientation is 10-14 weeks long.
The New Graduate RN Resident for Surgical Services will float within the Perioperative Service Areas; Orientation is 9-12 months long.
Other information:
Required Job Qualifications
•Entry Level - no previous RN experience required
•Current state of Illinois Registered Nursing License
•Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) (with acceptance into an accredited school of nursing prior to hire).
•RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
•Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
•Current CPR Certification
•ACLS within 1 year of hire for ICU, Telemetry, 6west, Endoscopy, PACU, IR, and ED
•PALS within 1 year of hire for PACU and ED
•Analytical ability
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
• Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Principal Duties and Responsibilities:
1. Evidence Based Practice
1.1 Seeks out resources to assist in the management of new patient situations.
1.2 Uses evidenced based guidelines (policies and procedures, nursing standards of care, protocols and pathways) consistently.
1.3 Supports a hospital wide innovation to achieve positive outcomes.
2. Relationships and Caring
2.1 Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
2.2 Treats patients and families with respect and a sensitivity for diverse viewpoints and cultures.
2.3 Maintains positive, professional relationships with all members of the healthcare team.
2.4 Works effectively with other professional nurses through mutual support and respect.
2.5 Demonstrates beginning collaboration skills to meet the needs of patients and families.
3. Critical Thinking
3.1 Utilizes beginning assessment skills to evaluate the physical and psychosocial needs of patient/family.
3.2 Uses scientific and theoretical knowledge to develop and implement the plan of care for assigned patients with support from experienced staff.
3.3 Recognizes a change in patient status and seeks appropriate resources to address concerns.
4. Technical Expertise
4.1 Uses medical devices safely and effectively in the delivery of patient care and seeks guidance when needed.
4.2 Demonstrates accountability for implementing policies related to safe and effective administration of medications.
4.3 Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk and seeks guidance when needed.
4.4 Applies the teaching-learning process effectively to meet the learning needs of patients and families
5. Leadership
5.1 Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.
5.2 Supports unit goals and change initiatives.
Page 2 of 2
5.3 Demonstrates beginning delegation skills to meet the needs of patients.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Nursing Administration
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 3
Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM), Every Other Weekend
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $37.50 - $57.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The mission of Rush is to provide the best health care for the individuals and diverse communities we serve through the integration of outstanding patient care, education, research, and community partnerships.
General Summary: The New Graduate RN Resident is an RN1 (beginner level) nurse who utilizes a scientific and theoretical knowledge base along with policy and procedures, standards of care and protocols to guide practice. The New Graduate RN Resident relies on the experience, judgment and support of others while developing knowledge in practice. The New Graduate RN Resident RN exemplifies the Rush Oak Park Hospital (ROPH) mission, vision and values and acts in accordance with ROPH policies and procedures
The New Graduate RN Resident will attend the New Graduate Nurse Residency program that is a year-long program in cohort groups that is designed to ease the transition to practice. The program is guided by best current evidence and performance measures. The multifaceted learning and teaching approaches are utilized throughout the year long program. The New Graduate RN Resident will participate in the residency program while completing their unit/department orientation. The RN Resident will attend a four-hour learning session each month that are paid sessions and attendance is required.
The New Graduate RN Resident for CSO/Nursing Administration will float within all inpatient areas and some outpatient areas; Orientation is 10-14 Weeks long.
The New Graduate RN Resident for ICU will be home based in the ICU and be floated to Telemetry when needed; Orientation is 10-12 Weeks long.
The New Graduate RN Resident for ER will be home based in the Emergency Department; Orientation is 10-14 weeks long.
The New Graduate RN Resident for Surgical Services will float within the Perioperative Service Areas; Orientation is 9-12 months long.
Other information:
Required Job Qualifications
•Entry Level - no previous RN experience required
•Current state of Illinois Registered Nursing License
•Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) (with acceptance into an accredited school of nursing prior to hire).
•RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
•Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
•Current CPR Certification
•ACLS within 1 year of hire for ICU, Telemetry, 6west, Endoscopy, PACU, IR, and ED
•PALS within 1 year of hire for PACU and ED
•Analytical ability
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
• Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Principal Duties and Responsibilities:
1. Evidence Based Practice
1.1 Seeks out resources to assist in the management of new patient situations.
1.2 Uses evidenced based guidelines (policies and procedures, nursing standards of care, protocols and pathways) consistently.
1.3 Supports a hospital wide innovation to achieve positive outcomes.
2. Relationships and Caring
2.1 Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
2.2 Treats patients and families with respect and a sensitivity for diverse viewpoints and cultures.
2.3 Maintains positive, professional relationships with all members of the healthcare team.
2.4 Works effectively with other professional nurses through mutual support and respect.
2.5 Demonstrates beginning collaboration skills to meet the needs of patients and families.
3. Critical Thinking
3.1 Utilizes beginning assessment skills to evaluate the physical and psychosocial needs of patient/family.
3.2 Uses scientific and theoretical knowledge to develop and implement the plan of care for assigned patients with support from experienced staff.
3.3 Recognizes a change in patient status and seeks appropriate resources to address concerns.
4. Technical Expertise
4.1 Uses medical devices safely and effectively in the delivery of patient care and seeks guidance when needed.
4.2 Demonstrates accountability for implementing policies related to safe and effective administration of medications.
4.3 Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk and seeks guidance when needed.
4.4 Applies the teaching-learning process effectively to meet the learning needs of patients and families
5. Leadership
5.1 Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.
5.2 Supports unit goals and change initiatives.
Page 2 of 2
5.3 Demonstrates beginning delegation skills to meet the needs of patients.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Nursing Administration
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 1
Work Schedule: 12 Hr (7:00:00 AM - 7:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $16.50 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Under the direction of a professional nurse, the Student Nursing Assistant (SNA) assists the patient with activities of daily living, transfer and mobility skills, skin, bowel and bladder programs, and maintains a clean, safe environment for the patient. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Must be currently enrolled in an accredited Bachelors or higher Registered Nursing Program.
• Successfully complete minimum of one semester of formal nursing education that includes at least one semester of clinical experience and/or CNA certification and currently enrolled in a nursing program required.
• Current CPR certification.
• Entry-level experience.
• Good communication skills
• Computer skills
• Good time management and organizational skills
• Familiarity with patient care equipment
Physical Demands:
• Ability to work weekends, holidays, and different shifts to accommodate staffing
• Ability to transport objects, patients and equipment
• Ability to respond quickly to patient needs.
• Work environment includes probability of exposure to adverse, hazardous, or unpleasant conditions while caring for the sick
• Ability to assist in evacuation of patients in the event of fire or other disasters
• Routinely works with potentially infectious specimens and patients.
• Ability to carry objects weighing >100 pounds.
• Ability to lift objects weighing 25-50 pounds, above 50 pounds utilizes appropriate lift equipment.
• Ability to stand and walk throughout most of designated shift.
• Ability to operate accucheck, computers, bed scales, beds, and carts
Responsibilities:
• Properly applies safety devices.
• Assures that patients are set up and ready for meals and assists with feeding as appropriate.
• Performs accuchecks 30 minutes before meals or as directed by the RN and reports and documents blood sugar levels to the RN.
• Immediately inform RN of any change in patient’s condition; call RRT if needed.
• Maintains a therapeutic relationship to provide optimal customer-focused care.
• Communicates effectively with patients at level appropriate to age and cognitive status, showing sensitivity to cultural diversity.
• Interacts effectively with peers and other hospital staff to foster positive working relationships.
• Computer documentation is accurate, timely and at point-of-care when possible.
• Notify charge nurse whenever leaving the unit.
• Assists patients with personal hygiene and activities of daily living promoting maximal independence.
• Accurately calculates and documents calorie count, intake and output and patients weights.
• Assists patients with transfers and mobility activities observing appropriate techniques, precautions and assistive devices.
• Assists patients with bladder and bowel elimination programs and collection of laboratory specimens.
• Enhance patient satisfaction by hourly rounding and prevention of call light needs. Improves response to call lights when they occur.
• Work collaboratively with other members of the health care team to insure high levels of patient care.
• Follows CDC guidelines for hand washing and isolation precautions.
• Needs to be on the floor at all times during shift report unless directed by the Charge RN.
• Works as a team with nurse to ensure that the patient feels safe and well cared during hospital stay.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Nursing Administration
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 3
Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $16.50 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Under the direction of a professional nurse, the Student Nursing Assistant (SNA) assists the patient with activities of daily living, transfer and mobility skills, skin, bowel and bladder programs, and maintains a clean, safe environment for the patient. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Must be currently enrolled in an accredited Bachelors or higher Registered Nursing Program.
• Successfully complete minimum of one semester of formal nursing education that includes at least one semester of clinical experience and/or CNA certification and currently enrolled in a nursing program required.
• Current CPR certification.
• Entry-level experience.
• Good communication skills
• Computer skills
• Good time management and organizational skills
• Familiarity with patient care equipment
Physical Demands:
• Ability to work weekends, holidays, and different shifts to accommodate staffing
• Ability to transport objects, patients and equipment
• Ability to respond quickly to patient needs.
• Work environment includes probability of exposure to adverse, hazardous, or unpleasant conditions while caring for the sick
• Ability to assist in evacuation of patients in the event of fire or other disasters
• Routinely works with potentially infectious specimens and patients.
• Ability to carry objects weighing >100 pounds.
• Ability to lift objects weighing 25-50 pounds, above 50 pounds utilizes appropriate lift equipment.
• Ability to stand and walk throughout most of designated shift.
• Ability to operate accucheck, computers, bed scales, beds, and carts
Responsibilities:
• Properly applies safety devices.
• Assures that patients are set up and ready for meals and assists with feeding as appropriate.
• Performs accuchecks 30 minutes before meals or as directed by the RN and reports and documents blood sugar levels to the RN.
• Immediately inform RN of any change in patient’s condition; call RRT if needed.
• Maintains a therapeutic relationship to provide optimal customer-focused care.
• Communicates effectively with patients at level appropriate to age and cognitive status, showing sensitivity to cultural diversity.
• Interacts effectively with peers and other hospital staff to foster positive working relationships.
• Computer documentation is accurate, timely and at point-of-care when possible.
• Notify charge nurse whenever leaving the unit.
• Assists patients with personal hygiene and activities of daily living promoting maximal independence.
• Accurately calculates and documents calorie count, intake and output and patients weights.
• Assists patients with transfers and mobility activities observing appropriate techniques, precautions and assistive devices.
• Assists patients with bladder and bowel elimination programs and collection of laboratory specimens.
• Enhance patient satisfaction by hourly rounding and prevention of call light needs. Improves response to call lights when they occur.
• Work collaboratively with other members of the health care team to insure high levels of patient care.
• Follows CDC guidelines for hand washing and isolation precautions.
• Needs to be on the floor at all times during shift report unless directed by the Charge RN.
• Works as a team with nurse to ensure that the patient feels safe and well cared during hospital stay.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pharmacy
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 4
Work Schedule: 8 Hr (5:00:00 AM - 10:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Pharmacy Technician 1 assists licensed pharmacists in the practice of pharmacy performing duties such as preparing, filling, and labeling medications for patients in the Medical Center. As patient care assignments dictate, the technician I is responsive to the explicit need of neonatal, pediatric, adolescent, adult, and geriatric patients. When relevant, appropriate standards of practice and sensitivity to the psychosocial needs of these patient populations are exercised. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
• High school diploma/GED required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
• Completion of an ACPE/ASHP accredited pharmacy technician training program if licensed on or after January 1, 2024.
• Listed below is the required training program/hours that need to be completed
ACPE/ASHP accredited training
•500 hours of on the job training that covers items 1-6 of Section 17.1 of the PPA
Items 1-6
1.The duties and responsibilities of the technicians and pharmacists.
2.Tasks and technical skills, policies, and procedures.
3.Compounding, packaging, labeling, and storage.
4.Pharmaceutical and medical terminology.
5.Record keeping requirements.
6.The ability to perform and apply arithmetic calculations.
•500 hours of training (work experience and didactic) outlined in section 1330.215 of the rules
• Individual must have PTCB (Pharmacy Technician Certification Board) certification or ability to achieve by second license renewal.
• Ability to effectively follow directions, analyze problems, and interpret analytical data.
• Strong communication skills with an emphasis on customer service skills.
• Accountable for own actions, progress, and development.
• Employees need to be able to work extended hours due to business needs.
• This position may require up to 10% travel.
• Position Type and Expected Hours of Work: This is a full time position. Days and hours of work are Monday through Friday, 7:00 a.m. to 5:00 p.m. Some flexibility in hours is allowed, but the employee must be available during the ""core"" work hours of 8:00 a.m. to 5:00 p.m. and must work 37.5 hours each week to maintain full-time status.
Preferred Qualifications:
•Completion of an ACPE/ASHP accredited pharmacy technician training program if licensed on or after January 1, 2024.
Physical Demands:
• This is largely a sedentary role; however, some filing is required.
• Ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
• This job operates in a professional office setting: This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Responsibilities:
• Active participation in the Pharmacy Department Technician Career Ladder.
• Recognizes and identifies various classifications of medications, medication names, dosage forms, and routes of administration.
• Uses available print and online references as appropriate.
• Understands the pharmacy workflow for first doses, Pyxis refills, cart fill and batches.
• Understands the pharmacy workflow for medication returns and medication disposal.
• Responsible for the accurate interpretation of EPIC pharmacy labels.
• Interpretation and understanding of medical abbreviations.
• Identification and differentiation of different types of medication orders (Scheduled, PRN, Once, STAT, NOW).
• Appropriately labels all medication dosage forms including auxiliary labels for expiration and storage as required.
• Responsible for the accurate and timely filling and delivery of patient-specific medications and Pyxis restocks.
• Ability to troubleshoot Pyxis equipment (i.e.: failed drawers, inventory, outdates).
• Ability to utilize technology in the pharmacy including, but not limited to Carousels, DoseEdge, Pharmacy Ideas, WASP, MILT, and RxVerify as needed for assigned duties.
• Responsible for the preparation of non-sterile compounding and packaging.
• Accurately draws up oral syringes and compound oral suspensions.
• Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
• Responsible for answering phones, assisting caller with missing medication requests, and any other technical duties as assigned.
• Responsible for utilization of Epic for technical requests (i.e.: missing medications, Pyxis out of stock, and responding to in-basket messages).
• Responsible for inventory, storage, and supply maintenance of assigned areas.
• Responsible for exchanging emergency carts and completion of required documentation.
• Responsible for knowing the laws and regulations related to controlled substances.
• Maintains cleanliness of all equipment and work areas.
• Knowledge of departmental and Medical Center safety practices.
• Awareness of departmental quality assurance processes.
• Actively participates in various departmental committees and educational activities as assigned.
• Any and all other duties as assigned.
• Interacts professionally and appropriately with other healthcare professionals and RUMC employees.
• Demonstrates ability to coach/train other technicians and pharmacy students.
• Demonstrates communication, professional knowledge and technical skill, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career Ladder expectations.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Cardiac Catheterization Lab
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $10.00 - $500.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RN staff nurse assumes primary responsibilities for the assessment, planning, implementation and evaluation of the nursing care for assigned patients. The RN plans and implements routine care and sets priorities. This role integrates technical skills and theoretical knowledge to meet the needs of the patient and family. Recognizes own limitations and seeks assistance as appropriate. This position serves as the flexible resource to cover for Ill calls, FMLA, vacancies and fluctuations above census. This position is the first to be cancelled, after agency, when not needed for any of the reasons identified.
The mission of Rush is to provide the best health care for the individuals and diverse communities we serve through the integration of outstanding patient care, education, research, and community partnerships.
Other information:
Required Job Qualifications:
•Associate Degree in Nursing. Must be enrolled in a must complete degree within 5 years of hire.
•Bachelor’s Degree in: Nursing
•Minimum 2 years of experience
•Graduate from an accredited school of nursing.
•BSN Preferred
•Current CPR
•ACLS for ED, ICU, Tele, and PACU areas.
•Current Illinois License
•Good communication skills
•Computer skills
•Good time management and organizational skills
•Familiarity with patient care equipment
•Ability to work weekends, holidays, and different shifts as per RT-I criteria.
•Able to be down-staffed in 4 hour increments
•Ability to transport objects, patients and equipment
•Ability to respond quickly to patient needs with a focus on customer satisfaction.
•Work environment includes probability of exposure to adverse, hazardous, or unpleasant conditions while caring for the sick
•Ability to assist in evacuation of patients in the event of fire or other disasters
•Routinely works with potentially infectious specimens and patients.
•Ability to stand and walk throughput most of designated shift.
Preferred Job Qualifications:
•National certification.
Addendum:
Must be proficient in competencies for patient care in each area identified in departmental cluster. Orientation will consist of 1 shift in each department to allow familiarity with department and completion of department orientation checklist. May work in additional departments if RN has completed competencies for the additional areas. Must have flexibility to work when needed and to be down-staffed when census is low or adequate staffing is available.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Nurse/patient Relationship
1.Provides emotional support to patients, families and significant others
2.Insures timely response to patient needs
3.Procedures and tests are explained to patient upon admission and throughout hospitalization.
Assuring and Improving Quality Care
1.Completes and documents all required forms in the appropriate patient medical record
2.Demonstrates knowledge and participates in unit based quality improvement process
3.Demonstrates knowledge of evidence based clinical standards.
Education/Competency
1.Demonstrates knowledge of clinical unit-based and hospital-based competencies
2.Validates M.D. orders according to policies and procedures
3.Knowledge of patient population and disease entities of the patient cared for on a med-surg unit.
Nursing Process
1.As applicable, the interdisciplinary Plan of Care tool is consistently and accurately completed (i.e., problems are appropriately identified, appropriate goals
are dated, initialed and modified, problems are resolved and managed at discharge, and appropriate triggers identified).
2.All patient care orders are executed correctly and timely
3.Discharge teaching is done in a timely manner throughout the hospital stay and documented appropriately.
Leadership/Collaboration/Professional Development
1.Actively participates in the achievement of unit goals and completes all assignments in the area of unit responsibilities.
2.Completes mandatory education on shift
3.Demonstrates accountability for time and attendance.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: PB Revenue Integrity
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $32.00 - $52.08 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
As a key role in the Revenue Integrity team, the Auditor & Educator is responsible for conducting reviews of EMR documentation of patient encounters to ensure coding accuracy and documentation adequacy. The professional will work collaboratively with clinical providers to improve revenue cycle integrity while seeking and identifying trends and opportunities for coding optimization. The incumbent will regularly conduct coding reviews of CPT, ICD-10, and modifier utilization. Provide feedback and focused educational programs on the results of auditing, review claim denials pertaining to coding, and implement corrective action plans. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Associates degree in health information management, other related field, or 3 years of relevant experience
• Certified Professional Coder (CPC) or Certified Coding Specialist- Physician Based (CCS-P)
• Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) certification in conjunction with physician based coding experience, including evaluation & management (E/M) and surgical coding experience, may be considered contingent upon CPC or CCS-P certification being acquired within the first 6 months of employment.
• Three years of E/M and/or surgical coding experience.
• Extensive knowledge of federal, state, and payer-specific regulations and policies pertaining to documentation, coding, and billing, with demonstrated ability to interpret such guidelines.
• Demonstrates an advanced knowledge and skill in analyzing patient records to identify non-conformances in CPT, ICD-10-CM and HCPCS code assignment by passing a department administered coding proficiency test.
• Demonstrates commitment to continuous learning and performs as a role model to other coding staff.
• Strong communication and organizational skills.
Preferred Job Qualifications:
• Certified Professional Medical Auditor (CPMA) and/or Surgical Coding certifications
• Experience working in a Teaching Hospital setting.
• Prior experience with billing and claims processing.
• Prior experience working in a hospital or clinical setting.
• Proficient in Excel, Word, Data Entry, computerized health care billing software knowledge, experience in Epic Ambulatory.
Responsibilities:
1.Coordinates, schedules, and performs reviews of professional services and documentation performed by RUMG & ROPPG providers.
2.Evaluates clinical documentation to identify inconsistency or improvement opportunities that could impact reimbursement, revenue integrity, and/or reduce denials.
3.Reviews charge information submitted by certified coders, claim forms, and insurance correspondence to determine if coding, billing, claim follow-up, payment receipts, posting activities, and credit processing is being performed in an accurate and timely manner and is supported by documentation.
4.Prepares written reports of the audit findings to internal leadership, clinical leadership, and providers.
5.Develops educational presentations, learning tools, and training material.
6.Provides education for both providers and coders for appropriate CPT, ICD-10, and modifiers based on supporting documentation and EMR charge capture support.
7.Serves as a liaison point of contact for clinical coding inquiries and communication for professional billing revenue cycle
8.Seeks to establish collaborative relationships with physician leaders, clinical providers, IS, Corporate Compliance, Revenue Cycle, and administrative leadership in the support of coding education and documentation adequacy.
9.Assists with claim denial reports to ensure optimal reimbursement
10.Analyzes billing trends to identify areas of non-compliance and prepares regular reports on review findings to appropriate committees.
11.Assists in the development of corrective action plans and participates in compliance investigations as needed.
12.Manages special projects individually or in collaboration with other departments.
13.Track coding quality and documentation improvements to measure ROI, organizational growth and support of CPI initiatives.
14.Performs job functions adhering to service principles with customer service focus on I-Care values.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Hem/Onc supported - Breast Surgical and Medical
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1 Monday, Tuesday, Wednesday
Work Schedule: 8 Hr (7:00:00 AM - 5:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $19.50 - $29.73 per hour
Sign On Bonus:$3,000
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.
Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Research Computing
Work Type: Full Time Remote (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $41.88 - $62.40 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
This position is for a full-time Automation Engineer with 4+ years of professional experience. Rush is seeking an experienced IT infrastructure automation to design, implement, and manage automation solutions for our infrastructure. This role will focus on streamlining deployments, improving system reliability, and reducing manual operational tasks by leveraging automation tools and infrastructure-as-code (IaC) methodologies. The right individual exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Responsibilities:
•Develop and maintain automation scripts using languages such as Python, PowerShell, Itential, or Bash to streamline infrastructure operations.
•Design and implement IaC solutions using Terraform, Ansible, or CloudFormation for provisioning and configuration management.
•Automate deployments and management of hybrid cloud environments ( AWS, Azure, GCP) and on premises infrastructure
•Integrate automation into CI/CD pipelines to enhance infrastructure deployment and operational efficiency.
•Collaborate with observability and operational colleagues to implement automated monitoring and self-healing mechanisms for workflow infrastructure reliability and performance.
•Ensure automation solutions adhere to security best practices, compliance requirements, and governance policies.
•Work closely with D&IS infrastructure teams to align automation initiatives with business needs.
•Maintain clear documentation of automation processes, configurations, and best practices.
•Craft key performance indicators for production automation jobs.
•Track operational effectiveness of automation solutions.
•Adhere to change management lifecycle.
•Develop end-to-end solutions that will improve infrastructure delivery to the enterprise.
•Think independently and creatively to solve complex technical problems.
•Ability to learn new APIs and solutions as new needs are identified/introduced.
Other information:
• Bachelors Degree and 4+ years of automation experience in an enterprise environment or High School
Diploma and 8 years experience
• Proficiency in scripting languages (Python, PowerShell, Bash).
• Experience with Infrastructure-as-Code tools (Terraform, Ansible, CloudFormation, etc.).
• Strong understanding of cloud platforms ( AWS, Azure, or GCP) and hybrid infrastructure.
• Experience with configuration management and system administration.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• Strong analytical, problem-solving, communication, and documentation skills.
• Proficiency with documentation tools such as Microsoft Word, Visio, Draw.io, or similar technology.
Preferred Job Qualifications:
• Experience with MCP, MCSE on Windows 2016, and 2019 is preferred.
• Certifications such as AWS Certified DevOps Engineer, HashiCorp Terraform Associate, or Red Hat Ansible
certified Specialist.
• ServiceNow experience.
• Knowledge of ITIL processes and enterprise IT environments.
• Security, Privacy, and Regulatory/HPIAA Compliance
• Healthcare Environment Experience
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Specialty Care
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1
Work Schedule: 4 Hr (9:30:00 AM - 6:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Primary Care
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Hematology-Oncology
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 10 Hr (7:00:00 AM - 5:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $19.50 - $29.73 per hour
Sign On Bonus:$3,000
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.
Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Nursing Administration
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 12 Hr (7:00:00 AM - 7:30:00 PM), Every Other Weekend
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $37.50 - $57.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The mission of Rush is to provide the best health care for the individuals and diverse communities we serve through the integration of outstanding patient care, education, research, and community partnerships.
General Summary: The New Graduate RN Resident is an RN1 (beginner level) nurse who utilizes a scientific and theoretical knowledge base along with policy and procedures, standards of care and protocols to guide practice. The New Graduate RN Resident relies on the experience, judgment and support of others while developing knowledge in practice. The New Graduate RN Resident RN exemplifies the Rush Oak Park Hospital (ROPH) mission, vision and values and acts in accordance with ROPH policies and procedures
The New Graduate RN Resident will attend the New Graduate Nurse Residency program that is a year-long program in cohort groups that is designed to ease the transition to practice. The program is guided by best current evidence and performance measures. The multifaceted learning and teaching approaches are utilized throughout the year long program. The New Graduate RN Resident will participate in the residency program while completing their unit/department orientation. The RN Resident will attend a four-hour learning session each month that are paid sessions and attendance is required.
The New Graduate RN Resident for CSO/Nursing Administration will float within all inpatient areas and some outpatient areas; Orientation is 10-14 Weeks long.
The New Graduate RN Resident for ICU will be home based in the ICU and be floated to Telemetry when needed; Orientation is 10-12 Weeks long.
The New Graduate RN Resident for ER will be home based in the Emergency Department; Orientation is 10-14 weeks long.
The New Graduate RN Resident for Surgical Services will float within the Perioperative Service Areas; Orientation is 9-12 months long.
Other information:
Required Job Qualifications
•Entry Level - no previous RN experience required
•Current state of Illinois Registered Nursing License
•Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) (with acceptance into an accredited school of nursing prior to hire).
•RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
•Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
•Current CPR Certification
•ACLS within 1 year of hire for ICU, Telemetry, 6west, Endoscopy, PACU, IR, and ED
•PALS within 1 year of hire for PACU and ED
•Analytical ability
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
• Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Principal Duties and Responsibilities:
1. Evidence Based Practice
1.1 Seeks out resources to assist in the management of new patient situations.
1.2 Uses evidenced based guidelines (policies and procedures, nursing standards of care, protocols and pathways) consistently.
1.3 Supports a hospital wide innovation to achieve positive outcomes.
2. Relationships and Caring
2.1 Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
2.2 Treats patients and families with respect and a sensitivity for diverse viewpoints and cultures.
2.3 Maintains positive, professional relationships with all members of the healthcare team.
2.4 Works effectively with other professional nurses through mutual support and respect.
2.5 Demonstrates beginning collaboration skills to meet the needs of patients and families.
3. Critical Thinking
3.1 Utilizes beginning assessment skills to evaluate the physical and psychosocial needs of patient/family.
3.2 Uses scientific and theoretical knowledge to develop and implement the plan of care for assigned patients with support from experienced staff.
3.3 Recognizes a change in patient status and seeks appropriate resources to address concerns.
4. Technical Expertise
4.1 Uses medical devices safely and effectively in the delivery of patient care and seeks guidance when needed.
4.2 Demonstrates accountability for implementing policies related to safe and effective administration of medications.
4.3 Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk and seeks guidance when needed.
4.4 Applies the teaching-learning process effectively to meet the learning needs of patients and families
5. Leadership
5.1 Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.
5.2 Supports unit goals and change initiatives.
Page 2 of 2
5.3 Demonstrates beginning delegation skills to meet the needs of patients.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Nursing Administration
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 3
Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM), Every Other Weekend
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $37.50 - $57.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The mission of Rush is to provide the best health care for the individuals and diverse communities we serve through the integration of outstanding patient care, education, research, and community partnerships.
General Summary: The New Graduate RN Resident is an RN1 (beginner level) nurse who utilizes a scientific and theoretical knowledge base along with policy and procedures, standards of care and protocols to guide practice. The New Graduate RN Resident relies on the experience, judgment and support of others while developing knowledge in practice. The New Graduate RN Resident RN exemplifies the Rush Oak Park Hospital (ROPH) mission, vision and values and acts in accordance with ROPH policies and procedures
The New Graduate RN Resident will attend the New Graduate Nurse Residency program that is a year-long program in cohort groups that is designed to ease the transition to practice. The program is guided by best current evidence and performance measures. The multifaceted learning and teaching approaches are utilized throughout the year long program. The New Graduate RN Resident will participate in the residency program while completing their unit/department orientation. The RN Resident will attend a four-hour learning session each month that are paid sessions and attendance is required.
The New Graduate RN Resident for CSO/Nursing Administration will float within all inpatient areas and some outpatient areas; Orientation is 10-14 Weeks long.
The New Graduate RN Resident for ICU will be home based in the ICU and be floated to Telemetry when needed; Orientation is 10-12 Weeks long.
The New Graduate RN Resident for ER will be home based in the Emergency Department; Orientation is 10-14 weeks long.
The New Graduate RN Resident for Surgical Services will float within the Perioperative Service Areas; Orientation is 9-12 months long.
Other information:
Required Job Qualifications
•Entry Level - no previous RN experience required
•Current state of Illinois Registered Nursing License
•Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) (with acceptance into an accredited school of nursing prior to hire).
•RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
•Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
•Current CPR Certification
•ACLS within 1 year of hire for ICU, Telemetry, 6west, Endoscopy, PACU, IR, and ED
•PALS within 1 year of hire for PACU and ED
•Analytical ability
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
• Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
• The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
• Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Principal Duties and Responsibilities:
1. Evidence Based Practice
1.1 Seeks out resources to assist in the management of new patient situations.
1.2 Uses evidenced based guidelines (policies and procedures, nursing standards of care, protocols and pathways) consistently.
1.3 Supports a hospital wide innovation to achieve positive outcomes.
2. Relationships and Caring
2.1 Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
2.2 Treats patients and families with respect and a sensitivity for diverse viewpoints and cultures.
2.3 Maintains positive, professional relationships with all members of the healthcare team.
2.4 Works effectively with other professional nurses through mutual support and respect.
2.5 Demonstrates beginning collaboration skills to meet the needs of patients and families.
3. Critical Thinking
3.1 Utilizes beginning assessment skills to evaluate the physical and psychosocial needs of patient/family.
3.2 Uses scientific and theoretical knowledge to develop and implement the plan of care for assigned patients with support from experienced staff.
3.3 Recognizes a change in patient status and seeks appropriate resources to address concerns.
4. Technical Expertise
4.1 Uses medical devices safely and effectively in the delivery of patient care and seeks guidance when needed.
4.2 Demonstrates accountability for implementing policies related to safe and effective administration of medications.
4.3 Assesses patient safety needs and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk and seeks guidance when needed.
4.4 Applies the teaching-learning process effectively to meet the learning needs of patients and families
5. Leadership
5.1 Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.
5.2 Supports unit goals and change initiatives.
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5.3 Demonstrates beginning delegation skills to meet the needs of patients.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Nursing Administration
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 1
Work Schedule: 12 Hr (7:00:00 AM - 7:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $16.50 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Under the direction of a professional nurse, the Student Nursing Assistant (SNA) assists the patient with activities of daily living, transfer and mobility skills, skin, bowel and bladder programs, and maintains a clean, safe environment for the patient. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Must be currently enrolled in an accredited Bachelors or higher Registered Nursing Program.
• Successfully complete minimum of one semester of formal nursing education that includes at least one semester of clinical experience and/or CNA certification and currently enrolled in a nursing program required.
• Current CPR certification.
• Entry-level experience.
• Good communication skills
• Computer skills
• Good time management and organizational skills
• Familiarity with patient care equipment
Physical Demands:
• Ability to work weekends, holidays, and different shifts to accommodate staffing
• Ability to transport objects, patients and equipment
• Ability to respond quickly to patient needs.
• Work environment includes probability of exposure to adverse, hazardous, or unpleasant conditions while caring for the sick
• Ability to assist in evacuation of patients in the event of fire or other disasters
• Routinely works with potentially infectious specimens and patients.
• Ability to carry objects weighing >100 pounds.
• Ability to lift objects weighing 25-50 pounds, above 50 pounds utilizes appropriate lift equipment.
• Ability to stand and walk throughout most of designated shift.
• Ability to operate accucheck, computers, bed scales, beds, and carts
Responsibilities:
• Properly applies safety devices.
• Assures that patients are set up and ready for meals and assists with feeding as appropriate.
• Performs accuchecks 30 minutes before meals or as directed by the RN and reports and documents blood sugar levels to the RN.
• Immediately inform RN of any change in patient’s condition; call RRT if needed.
• Maintains a therapeutic relationship to provide optimal customer-focused care.
• Communicates effectively with patients at level appropriate to age and cognitive status, showing sensitivity to cultural diversity.
• Interacts effectively with peers and other hospital staff to foster positive working relationships.
• Computer documentation is accurate, timely and at point-of-care when possible.
• Notify charge nurse whenever leaving the unit.
• Assists patients with personal hygiene and activities of daily living promoting maximal independence.
• Accurately calculates and documents calorie count, intake and output and patients weights.
• Assists patients with transfers and mobility activities observing appropriate techniques, precautions and assistive devices.
• Assists patients with bladder and bowel elimination programs and collection of laboratory specimens.
• Enhance patient satisfaction by hourly rounding and prevention of call light needs. Improves response to call lights when they occur.
• Work collaboratively with other members of the health care team to insure high levels of patient care.
• Follows CDC guidelines for hand washing and isolation precautions.
• Needs to be on the floor at all times during shift report unless directed by the Charge RN.
• Works as a team with nurse to ensure that the patient feels safe and well cared during hospital stay.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Nursing Administration
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 3
Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $16.50 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Under the direction of a professional nurse, the Student Nursing Assistant (SNA) assists the patient with activities of daily living, transfer and mobility skills, skin, bowel and bladder programs, and maintains a clean, safe environment for the patient. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Must be currently enrolled in an accredited Bachelors or higher Registered Nursing Program.
• Successfully complete minimum of one semester of formal nursing education that includes at least one semester of clinical experience and/or CNA certification and currently enrolled in a nursing program required.
• Current CPR certification.
• Entry-level experience.
• Good communication skills
• Computer skills
• Good time management and organizational skills
• Familiarity with patient care equipment
Physical Demands:
• Ability to work weekends, holidays, and different shifts to accommodate staffing
• Ability to transport objects, patients and equipment
• Ability to respond quickly to patient needs.
• Work environment includes probability of exposure to adverse, hazardous, or unpleasant conditions while caring for the sick
• Ability to assist in evacuation of patients in the event of fire or other disasters
• Routinely works with potentially infectious specimens and patients.
• Ability to carry objects weighing >100 pounds.
• Ability to lift objects weighing 25-50 pounds, above 50 pounds utilizes appropriate lift equipment.
• Ability to stand and walk throughout most of designated shift.
• Ability to operate accucheck, computers, bed scales, beds, and carts
Responsibilities:
• Properly applies safety devices.
• Assures that patients are set up and ready for meals and assists with feeding as appropriate.
• Performs accuchecks 30 minutes before meals or as directed by the RN and reports and documents blood sugar levels to the RN.
• Immediately inform RN of any change in patient’s condition; call RRT if needed.
• Maintains a therapeutic relationship to provide optimal customer-focused care.
• Communicates effectively with patients at level appropriate to age and cognitive status, showing sensitivity to cultural diversity.
• Interacts effectively with peers and other hospital staff to foster positive working relationships.
• Computer documentation is accurate, timely and at point-of-care when possible.
• Notify charge nurse whenever leaving the unit.
• Assists patients with personal hygiene and activities of daily living promoting maximal independence.
• Accurately calculates and documents calorie count, intake and output and patients weights.
• Assists patients with transfers and mobility activities observing appropriate techniques, precautions and assistive devices.
• Assists patients with bladder and bowel elimination programs and collection of laboratory specimens.
• Enhance patient satisfaction by hourly rounding and prevention of call light needs. Improves response to call lights when they occur.
• Work collaboratively with other members of the health care team to insure high levels of patient care.
• Follows CDC guidelines for hand washing and isolation precautions.
• Needs to be on the floor at all times during shift report unless directed by the Charge RN.
• Works as a team with nurse to ensure that the patient feels safe and well cared during hospital stay.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pharmacy
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 4
Work Schedule: 8 Hr (5:00:00 AM - 10:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Pharmacy Technician 1 assists licensed pharmacists in the practice of pharmacy performing duties such as preparing, filling, and labeling medications for patients in the Medical Center. As patient care assignments dictate, the technician I is responsive to the explicit need of neonatal, pediatric, adolescent, adult, and geriatric patients. When relevant, appropriate standards of practice and sensitivity to the psychosocial needs of these patient populations are exercised. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
• High school diploma/GED required.
• Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
• Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
• Completion of an ACPE/ASHP accredited pharmacy technician training program if licensed on or after January 1, 2024.
• Listed below is the required training program/hours that need to be completed
ACPE/ASHP accredited training
•500 hours of on the job training that covers items 1-6 of Section 17.1 of the PPA
Items 1-6
1.The duties and responsibilities of the technicians and pharmacists.
2.Tasks and technical skills, policies, and procedures.
3.Compounding, packaging, labeling, and storage.
4.Pharmaceutical and medical terminology.
5.Record keeping requirements.
6.The ability to perform and apply arithmetic calculations.
•500 hours of training (work experience and didactic) outlined in section 1330.215 of the rules
• Individual must have PTCB (Pharmacy Technician Certification Board) certification or ability to achieve by second license renewal.
• Ability to effectively follow directions, analyze problems, and interpret analytical data.
• Strong communication skills with an emphasis on customer service skills.
• Accountable for own actions, progress, and development.
• Employees need to be able to work extended hours due to business needs.
• This position may require up to 10% travel.
• Position Type and Expected Hours of Work: This is a full time position. Days and hours of work are Monday through Friday, 7:00 a.m. to 5:00 p.m. Some flexibility in hours is allowed, but the employee must be available during the ""core"" work hours of 8:00 a.m. to 5:00 p.m. and must work 37.5 hours each week to maintain full-time status.
Preferred Qualifications:
•Completion of an ACPE/ASHP accredited pharmacy technician training program if licensed on or after January 1, 2024.
Physical Demands:
• This is largely a sedentary role; however, some filing is required.
• Ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
• This job operates in a professional office setting: This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Responsibilities:
• Active participation in the Pharmacy Department Technician Career Ladder.
• Recognizes and identifies various classifications of medications, medication names, dosage forms, and routes of administration.
• Uses available print and online references as appropriate.
• Understands the pharmacy workflow for first doses, Pyxis refills, cart fill and batches.
• Understands the pharmacy workflow for medication returns and medication disposal.
• Responsible for the accurate interpretation of EPIC pharmacy labels.
• Interpretation and understanding of medical abbreviations.
• Identification and differentiation of different types of medication orders (Scheduled, PRN, Once, STAT, NOW).
• Appropriately labels all medication dosage forms including auxiliary labels for expiration and storage as required.
• Responsible for the accurate and timely filling and delivery of patient-specific medications and Pyxis restocks.
• Ability to troubleshoot Pyxis equipment (i.e.: failed drawers, inventory, outdates).
• Ability to utilize technology in the pharmacy including, but not limited to Carousels, DoseEdge, Pharmacy Ideas, WASP, MILT, and RxVerify as needed for assigned duties.
• Responsible for the preparation of non-sterile compounding and packaging.
• Accurately draws up oral syringes and compound oral suspensions.
• Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
• Responsible for answering phones, assisting caller with missing medication requests, and any other technical duties as assigned.
• Responsible for utilization of Epic for technical requests (i.e.: missing medications, Pyxis out of stock, and responding to in-basket messages).
• Responsible for inventory, storage, and supply maintenance of assigned areas.
• Responsible for exchanging emergency carts and completion of required documentation.
• Responsible for knowing the laws and regulations related to controlled substances.
• Maintains cleanliness of all equipment and work areas.
• Knowledge of departmental and Medical Center safety practices.
• Awareness of departmental quality assurance processes.
• Actively participates in various departmental committees and educational activities as assigned.
• Any and all other duties as assigned.
• Interacts professionally and appropriately with other healthcare professionals and RUMC employees.
• Demonstrates ability to coach/train other technicians and pharmacy students.
• Demonstrates communication, professional knowledge and technical skill, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career Ladder expectations.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Oak Park, Illinois
Business Unit: Rush Oak Park
Hospital: Rush Oak Park Hospital
Department: Cardiac Catheterization Lab
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $10.00 - $500.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RN staff nurse assumes primary responsibilities for the assessment, planning, implementation and evaluation of the nursing care for assigned patients. The RN plans and implements routine care and sets priorities. This role integrates technical skills and theoretical knowledge to meet the needs of the patient and family. Recognizes own limitations and seeks assistance as appropriate. This position serves as the flexible resource to cover for Ill calls, FMLA, vacancies and fluctuations above census. This position is the first to be cancelled, after agency, when not needed for any of the reasons identified.
The mission of Rush is to provide the best health care for the individuals and diverse communities we serve through the integration of outstanding patient care, education, research, and community partnerships.
Other information:
Required Job Qualifications:
•Associate Degree in Nursing. Must be enrolled in a must complete degree within 5 years of hire.
•Bachelor’s Degree in: Nursing
•Minimum 2 years of experience
•Graduate from an accredited school of nursing.
•BSN Preferred
•Current CPR
•ACLS for ED, ICU, Tele, and PACU areas.
•Current Illinois License
•Good communication skills
•Computer skills
•Good time management and organizational skills
•Familiarity with patient care equipment
•Ability to work weekends, holidays, and different shifts as per RT-I criteria.
•Able to be down-staffed in 4 hour increments
•Ability to transport objects, patients and equipment
•Ability to respond quickly to patient needs with a focus on customer satisfaction.
•Work environment includes probability of exposure to adverse, hazardous, or unpleasant conditions while caring for the sick
•Ability to assist in evacuation of patients in the event of fire or other disasters
•Routinely works with potentially infectious specimens and patients.
•Ability to stand and walk throughput most of designated shift.
Preferred Job Qualifications:
•National certification.
Addendum:
Must be proficient in competencies for patient care in each area identified in departmental cluster. Orientation will consist of 1 shift in each department to allow familiarity with department and completion of department orientation checklist. May work in additional departments if RN has completed competencies for the additional areas. Must have flexibility to work when needed and to be down-staffed when census is low or adequate staffing is available.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
Nurse/patient Relationship
1.Provides emotional support to patients, families and significant others
2.Insures timely response to patient needs
3.Procedures and tests are explained to patient upon admission and throughout hospitalization.
Assuring and Improving Quality Care
1.Completes and documents all required forms in the appropriate patient medical record
2.Demonstrates knowledge and participates in unit based quality improvement process
3.Demonstrates knowledge of evidence based clinical standards.
Education/Competency
1.Demonstrates knowledge of clinical unit-based and hospital-based competencies
2.Validates M.D. orders according to policies and procedures
3.Knowledge of patient population and disease entities of the patient cared for on a med-surg unit.
Nursing Process
1.As applicable, the interdisciplinary Plan of Care tool is consistently and accurately completed (i.e., problems are appropriately identified, appropriate goals
are dated, initialed and modified, problems are resolved and managed at discharge, and appropriate triggers identified).
2.All patient care orders are executed correctly and timely
3.Discharge teaching is done in a timely manner throughout the hospital stay and documented appropriately.
Leadership/Collaboration/Professional Development
1.Actively participates in the achievement of unit goals and completes all assignments in the area of unit responsibilities.
2.Completes mandatory education on shift
3.Demonstrates accountability for time and attendance.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: PB Revenue Integrity
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $32.00 - $52.08 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
As a key role in the Revenue Integrity team, the Auditor & Educator is responsible for conducting reviews of EMR documentation of patient encounters to ensure coding accuracy and documentation adequacy. The professional will work collaboratively with clinical providers to improve revenue cycle integrity while seeking and identifying trends and opportunities for coding optimization. The incumbent will regularly conduct coding reviews of CPT, ICD-10, and modifier utilization. Provide feedback and focused educational programs on the results of auditing, review claim denials pertaining to coding, and implement corrective action plans. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Associates degree in health information management, other related field, or 3 years of relevant experience
• Certified Professional Coder (CPC) or Certified Coding Specialist- Physician Based (CCS-P)
• Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) certification in conjunction with physician based coding experience, including evaluation & management (E/M) and surgical coding experience, may be considered contingent upon CPC or CCS-P certification being acquired within the first 6 months of employment.
• Three years of E/M and/or surgical coding experience.
• Extensive knowledge of federal, state, and payer-specific regulations and policies pertaining to documentation, coding, and billing, with demonstrated ability to interpret such guidelines.
• Demonstrates an advanced knowledge and skill in analyzing patient records to identify non-conformances in CPT, ICD-10-CM and HCPCS code assignment by passing a department administered coding proficiency test.
• Demonstrates commitment to continuous learning and performs as a role model to other coding staff.
• Strong communication and organizational skills.
Preferred Job Qualifications:
• Certified Professional Medical Auditor (CPMA) and/or Surgical Coding certifications
• Experience working in a Teaching Hospital setting.
• Prior experience with billing and claims processing.
• Prior experience working in a hospital or clinical setting.
• Proficient in Excel, Word, Data Entry, computerized health care billing software knowledge, experience in Epic Ambulatory.
Responsibilities:
1.Coordinates, schedules, and performs reviews of professional services and documentation performed by RUMG & ROPPG providers.
2.Evaluates clinical documentation to identify inconsistency or improvement opportunities that could impact reimbursement, revenue integrity, and/or reduce denials.
3.Reviews charge information submitted by certified coders, claim forms, and insurance correspondence to determine if coding, billing, claim follow-up, payment receipts, posting activities, and credit processing is being performed in an accurate and timely manner and is supported by documentation.
4.Prepares written reports of the audit findings to internal leadership, clinical leadership, and providers.
5.Develops educational presentations, learning tools, and training material.
6.Provides education for both providers and coders for appropriate CPT, ICD-10, and modifiers based on supporting documentation and EMR charge capture support.
7.Serves as a liaison point of contact for clinical coding inquiries and communication for professional billing revenue cycle
8.Seeks to establish collaborative relationships with physician leaders, clinical providers, IS, Corporate Compliance, Revenue Cycle, and administrative leadership in the support of coding education and documentation adequacy.
9.Assists with claim denial reports to ensure optimal reimbursement
10.Analyzes billing trends to identify areas of non-compliance and prepares regular reports on review findings to appropriate committees.
11.Assists in the development of corrective action plans and participates in compliance investigations as needed.
12.Manages special projects individually or in collaboration with other departments.
13.Track coding quality and documentation improvements to measure ROI, organizational growth and support of CPI initiatives.
14.Performs job functions adhering to service principles with customer service focus on I-Care values.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Hem/Onc supported - Breast Surgical and Medical
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1 Monday, Tuesday, Wednesday
Work Schedule: 8 Hr (7:00:00 AM - 5:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $19.50 - $29.73 per hour
Sign On Bonus:$3,000
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.
Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Research Computing
Work Type: Full Time Remote (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $41.88 - $62.40 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
This position is for a full-time Automation Engineer with 4+ years of professional experience. Rush is seeking an experienced IT infrastructure automation to design, implement, and manage automation solutions for our infrastructure. This role will focus on streamlining deployments, improving system reliability, and reducing manual operational tasks by leveraging automation tools and infrastructure-as-code (IaC) methodologies. The right individual exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Responsibilities:
•Develop and maintain automation scripts using languages such as Python, PowerShell, Itential, or Bash to streamline infrastructure operations.
•Design and implement IaC solutions using Terraform, Ansible, or CloudFormation for provisioning and configuration management.
•Automate deployments and management of hybrid cloud environments ( AWS, Azure, GCP) and on premises infrastructure
•Integrate automation into CI/CD pipelines to enhance infrastructure deployment and operational efficiency.
•Collaborate with observability and operational colleagues to implement automated monitoring and self-healing mechanisms for workflow infrastructure reliability and performance.
•Ensure automation solutions adhere to security best practices, compliance requirements, and governance policies.
•Work closely with D&IS infrastructure teams to align automation initiatives with business needs.
•Maintain clear documentation of automation processes, configurations, and best practices.
•Craft key performance indicators for production automation jobs.
•Track operational effectiveness of automation solutions.
•Adhere to change management lifecycle.
•Develop end-to-end solutions that will improve infrastructure delivery to the enterprise.
•Think independently and creatively to solve complex technical problems.
•Ability to learn new APIs and solutions as new needs are identified/introduced.
Other information:
• Bachelors Degree and 4+ years of automation experience in an enterprise environment or High School
Diploma and 8 years experience
• Proficiency in scripting languages (Python, PowerShell, Bash).
• Experience with Infrastructure-as-Code tools (Terraform, Ansible, CloudFormation, etc.).
• Strong understanding of cloud platforms ( AWS, Azure, or GCP) and hybrid infrastructure.
• Experience with configuration management and system administration.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• Strong analytical, problem-solving, communication, and documentation skills.
• Proficiency with documentation tools such as Microsoft Word, Visio, Draw.io, or similar technology.
Preferred Job Qualifications:
• Experience with MCP, MCSE on Windows 2016, and 2019 is preferred.
• Certifications such as AWS Certified DevOps Engineer, HashiCorp Terraform Associate, or Red Hat Ansible
certified Specialist.
• ServiceNow experience.
• Knowledge of ITIL processes and enterprise IT environments.
• Security, Privacy, and Regulatory/HPIAA Compliance
• Healthcare Environment Experience
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Specialty Care
Work Type: Part Time (Total FTE between 0. 5 and 0. 89)
Shift: Shift 1
Work Schedule: 4 Hr (9:30:00 AM - 6:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Primary Care
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Hematology-Oncology
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 10 Hr (7:00:00 AM - 5:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $19.50 - $29.73 per hour
Sign On Bonus:$3,000
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.
Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.
Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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