Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Medical Records

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $47.79 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Accurately and independently makes decisions based on specialized knowledge and standard protocol. This includes, but is not limited to coding inpatient and outpatient. Exemplifies the Rush mission, vision, and values, and acts in accordance with Rush policies and procedures.

Other information:
Knowledge, Skills, and Abilities:
High School (GED) required
RHIA, RHIT, and/or CCS Certification required
Minimum 3 years experience in medical record coding required
Knowledge of medical terminology and anatomy and physiology required
Windows applications, Outlook, WebEx and other apps as needed to perform role
Cooperates well with others
Competent attention to detail and accuracy
Proficient with computer use and software applications
Ability to concentrate on task at hand in open distracting environment independent manner; minimizing distractions in private work-from-home space
Ability to apply local, state, and federal coding guidelines with attention to detail.

Responsibilities:
•Assigns ICD-10-CM-PCS and/or CPT-4 diagnostic and procedure codes to patient charts with accuracy and attention to detail
•Abstracts selected data items and enters in 3M encoder/Epic software with accuracy and attention to detail
•Completes UHDDS data abstraction as required
•Maintains a log of work performed
•Completes other assigned duties as directed by management

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:00:00 AM - 2:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent.
•0-1 year of experience
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
•Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
•Working knowledge of medical terminology and anatomy and physiology is preferable.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
13.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Oakbrook Multispecialty-Office

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:45:00 AM - 4:15:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.50 - $29.73 per hour

Sign-on Bonus: $3,000

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: West Loop Multi-specialty

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (6:45:00 AM - 6:15:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant Lead is responsible for the daily management and direct supervision of clinic staff. The Medical Assistant Lead (MA) is responsible for assisting physicians, mid-level practitioners, and registered nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The MA assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the MA will administer intramuscular injections, immunizations, small volume nebulizer treatment, and over-the-counter medications under the direction of a physician. Exemplifies the Rush mission, vision and values and act in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Current Medical Assistant certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA (includes principles and techniques of injections and medication administration)
• Current CPR certification
• High school diploma/GED required.
Preferred Job Qualifications:
• Graduate of an accredited Medical Assistant program
• One year of clinical experience
• Phlebotomy experience
• Epic Ambulatory experience
Competencies:
• Serves as a role model and mentor by demonstrating exceptional interpersonal communication and collaboration skills in the management of complex patient care situations
• Excellent communication and interpersonal skills
• Excellent customer service skills
• Excellent organizational skills
• Maintains positive, professional relationships with all members of the healthcare team through effective communication, mutual support and respect
• Proactively resolves conflict to improve team relationships in support of a healthy work environment
• Demonstrates accountability for own professional practice, including progress toward achievement of annual goals
• Provides leadership consistent with Rush Missions and Values
• Demonstrates loyalty and allegiance to the program by representing and supporting management policies.

Responsibilities:
•Participates in recruitment efforts with interviewing, and hiring direct reports.
•Coordinates onboarding and off-boarding of clinic staff.
•Schedules clinic staff assignments to ensure adequate coverage and equal distribution of work and effort.
•Establishes course of action for self and others to ensure that work is completed effectively and efficiently.
•Provides training and mentorship to direct reports
•Provides education to staff in the clinic.
•Conducts annual performance reviews in conjunction with manager.
•Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to develop, accomplish a task, or solve a problem.
•Ensures compliance with accreditation and regulatory bodies within area of responsibility.
•Coordinates and maintains organized patient flow.
•Performs patient intake including vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
•Prepares patient for exam based on reason for visit.
•Prepares and supports patient and assists provider with procedures.
•Reviews appointment schedules and ensures all patient charts are available for the visit.
•Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
•Performs basic lab and testing procedures according to standards.
•Performs phlebotomy and EKGs.
•Administers immunizations as ordered by the physician.
•Administers RUMG-approved intramuscular or subcutaneous medications after competency has been assessed, verified, and documented.
•Performs Tuberculin skin testing upon order of the physician.
•Demonstrates appropriate population-specific techniques with patients.
•Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
•Cleans, prepares, and stocks exam rooms, treatment rooms, and workstations.
•Calls patients regarding test results and medical instruction under the direction of a physician.
•Calls in medical refills under the direction of a physician or protocol.
•Documents patient care information in the outpatient medical record according to standards.
•Assists with scheduling of patient tests, procedures, and follow-up appointments.
•Assists in the care, cleaning, and sterilization of equipment and instruments.
•Maintains the inventory of medical and linen supplies.
•Maintains quality control for equipment.
•Provides cross-coverage to other clinical areas as assigned.
•Participates in quality improvement projects.
•Maintains compliance with the Joint Commission standards and other regulatory bodies.
•Other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location:  Lisle, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center 

Department: Hematology-Oncology PBC Lisle

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 10 Hr (7:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.50 - $29.73 per hour

Sign On Bonus:$3,000

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, IL

Hospital: RUSH Oak Park Hospital

Department: Patient Registration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00 AM - 3:30  PM)

Summary:
The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Responsibilities:
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
13.Other duties as needed and assigned by the supervisor/manager.

Other information:
Required Job Qualifications:
•High school graduate or equivalent.
•0-1 year of experience
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
•Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
•Working knowledge of medical terminology and anatomy and physiology is preferable.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Patient Registration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.19 - $31.80 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may very depending on the circumstances of each case.

Summary:
The Admissions Registration Specialist Lead is responsible for reviewing patient registration for all types of admissions and elective procedures and specimens to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist Lead is proficient in working in a multitude of WQs outside their assigned ones. Responsible for the orientation to standard works of principle responsibilities of any new staff. The Admissions Specialist Lead is responsible for assisting management with the daily operational duties and reports. The Admissions Registration Specialist Lead will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent.
•1-2 years of relevant experience
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Ability to analyze and interpret data
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
•Working knowledge of medical terminology and anatomy and physiology is preferable.
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
6. Understands and is able to communicate coverage-related concepts to the patients, i.e. pre-certification and out-of-network.
7. Proficient in navigating their own EPIC WQs, as well as assisting in other team members WQs in order to maximize department’s ability to move performance of registration duties.
8.Ability to function as a preceptor for new hire orientation by assisting the supervisors in monitoring the new hire’s ability to perform the SOW of their job. Acts as a resource to new staff by answering questions, assistance of daily job functions and corrections of errors.
9.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
13.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Patient Access

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $25.20 - $39.69 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for facilitating the daily operations of the referral/specialist/pre-visitor. These activities include assigning work duties for efficient registration of patients, maintaining employee's schedule, weekly/monthly/annual employee monitoring and reviews, responding to internal and external customer's inquiries and concerns. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• High School diploma or equivalent.
• Three years supervisory experience in a healthcare-related field, i.e. hospital, physician practice or clinic.
• Demonstrates a comprehensive understanding of the functions of Patient Access within the healthcare field.
• Ability to effectively communicate both verbally and written to subordinates, superiors and customers which would be expressed in a variety of ways, i.e. writing memos, writing the draft of a policy and procedure, conducting staff meetings (with a written agenda and minutes), responding to internal customers inquiries and , responding to patient's concerns.
• Ability to identify components within a process that require improvements; facilitate the improvement process and achieve the desired goal of improving the services provided by Patient Access.

Responsibilities:
1. Supervise and coordinates the daily activities of the Patient Access Coordinators/ Referral Specialists.
2. Managing the Epic work queues and patient queuing.
3. Collaborates with subordinates, supervisors, internal and external customers to achieve departmental and medical center goals.
4. Keeps the Patient Access Coordinators and management informed of pertinent events and change within the department area.
5. Recognizes process problems and assists in developing collaborative approaches to resolve the problematic issues.
6. In doing so, identifies opportunities for process improvements and ways to implement improvements.
7. Acknowledges employee efforts to improve performance and rewards/acknowledges their achievements.
8. Approach employees in an open manner, welcoming their feedback and participation.
9. Provides effective instruction to the Patient Access Coordinators who have skill deficits.
10. Administers timely, thoughtful, constructive disciplinary actions when needed per policy and provides adequate feedback and coaching sessions.
11. Completes daily/ weekly monitoring in an accurate, constructive, timely manner; compiling the data to utilize as a resource for the annual performance assessment.
12. Develops improvement goals with the Patient Access Coordinator and tracks their progress throughout the year.
13. Has a thorough knowledge of and adheres to departmental and Rush policies and procedures relevant to their position.
14. Conducts periodic staff meetings (minimum bi-monthly) as way of communicating updates to their staff and instruction on new policies and procedures.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: IR - Clinic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: RUMG Administration - Office

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $76.35 - $113.76 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. This role has a corresponding incentive plan based on multiple factors. incentive compensation and additional benefits can be found on our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits)

Summary:
The Executive Director for Primary Care Service Lines is responsible for the development and implementation of a comprehensive Rush Medical Group (RMG) business plan that addresses the strategic, programmatic, and operational aspects of the Primary Care service line throughout Rush. The service line functions as a strategic business unit including Rush University Medical Center (RUMC), Rush Oak Park Hospital (ROPH), Rush Copley Medical Center (RCMC), and Rush ambulatory sites. In partnership with the physician This position coordinates activities across Rush hospitals and oversees the growth of satellite and affiliate operations. The role guides the strategic growth of service line offerings, ensuring Rush develops tools and processes to manage market and service line priorities efficiently and effectively. The Executive Director adheres to the missions, visions, and values of RMG and Rush, and follows Rush policies and procedures.

Responsibilities:
• Partner with physician leadership and practices, university, and health system leadership to drive service line strategy.
• Collaborate with system and entity leadership to establish a leadership network including designated dyads and steering groups as appropriate.
• Oversee strategic and business planning processes including space planning and provider recruitment planning.
• Provide operational oversight of ambulatory areas and align with hospital operations to ensure that service line goals are achieved.
• Ensure the goals and scorecards align with Rush’s strategic priorities.
Coordinate efforts of Service Line Executive Steering Committee to:
• Develop and maintain a charter, policies and procedures for the executive committee. Members of this committee include Service Lines’ Medical Directors, department Chairs, research leaders, entity and executive leadership, medical directors and/or administrators of each division and/or program.
• Work with entity leadership and Rush University Medical Group (RMG) leadership to develop and manage annual budgets including defining volume targets and resources necessary at Rush operating entities to achieve service line goals.
• Manage and improve service line activity along key performance metrics for related clinical subspecialties including volume growth, patient satisfaction, access, quality measures, service line profitability and staff and physician engagement scores.
• Develop and manage a shared service model that optimizes efficient use of staff in a manner which achieves service line goals.
• Work with Rush Clinical Chairs and Physician leadership to develop and administer annual incentives that include both inpatient and outpatient metrics.
• Monitor and report on progress for agreed upon annual goals and objectives.
Planning and Budgeting:
• Create and obtain approval for an annual work plan and budget.
• Develop a strategic plan for the service line and define near, medium- and long-term goals and tactics to achieve them.
• Develop and track progress of the Primary Care service line business plan(s) updated annually in accordance with the budget process.
• Review and provide input on annual budgets and resource allocation related to service line initiatives across Rush.
• Review key performance metrics of key clinical subspecialties (volumes, patient satisfaction, access, quality measures, profitability).
• Review and monitor progress on agreed upon annual goals and objectives and provide/execute upon course correction where appropriate.
• Ensure service line expenditures are not unfavorable to budget with Steering Committee and/or Service Line Center leadership approvals.
Marketing:
• Coordinate the development of annual marketing plan, in coordination with marketing staff including digital strategies, consumer and physician marketing strategies, and community engagement.
• Serve as key administrative representative for Marketing Department to implement marketing campaigns, service promotions, and other events specifically designed to enhance reputation and build utilization of service line services.
• Oversee development and implementation of physician conferences, mailings, meetings, and programs designed to build and maintain relationships with external referring physicians, including coordination of CME and other regional and national educational events that promote the leadership position of services.
Operational:
• Provide oversight of the ambulatory operational administrators at ambulatory sites across Rush.
• Establish and implement staffing standards to align with RMG operational model and service line goals.
• Work closely with hospital operational leaders of inpatient and procedural areas to achieve service line goals.
Administrative Duties:
• Develop guidelines and measurement systems to ensure agreed upon quality and service level standards are implemented across the clinical services associated with the service lines (i.e., patient service standards including quality outcomes, access metrics, patient satisfaction, interdisciplinary communication standards, and referring physician communication standards).
• Manage staff in utilization support to develop qualitative and quantitative analyses.
• Collaborate with health system stakeholders to ensure accurate and efficient reporting to public and private “registries” occur as required.
Development:
• Facilitate the identification and prioritization of key strategies that can facilitate philanthropic support across key clinical programs.
• Work closely with the development department to identify and implement strategies for fund-raising
• Provide knowledge, information and advice to development officers as requested
• As requested, work with donors to secure support and meet expectations of gifts
• Collaborate with the Development Department to coordinate development-related events related to the neuro and cardiology Service Lines.

Required Job Qualifications:
• Master's degree in related area (hospital administration, public health, business administration, etc.)
• Minimum 10 years of experience in a hospital or ambulatory setting managing specific clinical services or related programs, with 7 years’ experience as a healthcare leader.
• Demonstrated record of maintaining medical care excellence and achieving performance and financial goals.
• Demonstrated marketing capability, financial and analytic skills, and business acumen necessary to assume responsibility for the service line.
• Experience with marketing and public relations strategy, financial planning specifically budget and capital planning.
• Ability to interact with and support the activities of a highly qualified, dedicated physician faculty, consulting, and primary care physicians.
• Ability to promote increased utilization of services through business development and to develop, present, implement, manage, and maintain meaningful and effective programs/services.
• Understanding of and appreciation for the culture and environment associated with managing a sophisticated program in a rapidly growing, highly competitive, market.
• Ability to lead and manage people including selecting, developing, motivating, and retaining people to meet clinical, financial, and service objectives.
• Personal characteristics which include outstanding interpersonal skills on the individual and group levels, excellent writing skills, flexible and patient, entrepreneurial spirit professional appearance and an executive demeanor, strong work ethic and enthusiastic demeanor.
• Leadership skills characterized as one who possesses 1) broad vision of the future of the health care industry, 2) assertiveness in presenting and selling ideas 3) sensitivity to the values and expectations of sponsors, medical staff, board, management, employee, patient, investor, and community constituencies.
• Willingness and ability to work in an organization with a diverse work force, medical staff and patient population housed in a complex academic environment.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Physician Office Building (POB) Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 6 Hr (8:00:00 AM - 4:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $76.35 - $128.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The System Director of Pharmacy, Community and Home Delivery Services provides pharmacy leadership to assure that the Rush System for Health Community and Home Delivery Pharmacy Services demonstrates excellence across the continuum of care. The System Director of Pharmacy, Community and Home Delivery Services directs all operational and clinical pharmacy activities, including ensuring the delivery of high-quality, patient-centered care, optimizing operational efficiency, managing financial performance, maintaining regulatory compliance, and driving program growth and innovation. Provides strategy and executes plans in coordination with System Pharmacy and the Rush Medical Group to assure consistency, safety, best practices and efficiency for Community and Home Delivery pharmacy programs and services. The leader will provide strategic vision for pharmacy services that results in contemporary, innovative and growth oriented pharmaceutical care across the Community and Home Delivery pharmacy services and achieve clinical and financial outcomes. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Doctorate Degree of Pharmacy (PharmD) graduate of an accredited college of pharmacy or equivalent is required
•State of Illinois Pharmacist licensure required within 12 months of hire.
•Minimum of seven (7) years of progressive outpatient, specialty and/or ambulatory pharmacy experience required, with three (3) years of previous supervisory experience preferred.
Preferred Job Qualifications
•Board Certification in Ambulatory Care Pharmacy (BCACP) or other relevant specialty certification (e.g., CSP - Certified Specialty Pharmacist) preferred.
•Successful completion of an ASHP accredited PGY1 and PGY2 Pharmacy Residency or equivalent experience preferred.
•Demonstrated experience in managing complex pharmacy operations, financial performance, and regulatory compliance.
•Proven track record of developing and implementing successful pharmacy programs and initiatives.
•Demonstrated leadership experience with specialty pharmacy accreditation processes (e.g., URAC, ACHC) is highly preferred.

Responsibilities:
•Directs, supervises, mentors, and provides feedback to team members
•Directs the hiring, discipline, orientation, and training of team members
•Coordinates activities between pharmacy personnel and other inter and intradepartmental areas.
•Ensures compliance with Federal and State laws, USP, Joint Commission standards, Department of Health and State Board of Pharmacy regulations, and other accrediting bodies
•Ensures compliance with specialty pharmacy accreditations (e.g., URAC, ACHC).
•Oversee the development and alignment and management of policies and procedures across the health system.
•Develops and manages the operating and capital budget
•Collaborates to negotiate contracts with payers, vendors, and pharmaceutical manufacturers.
•Facilitates optimization of reimbursement processes for pharmacy services and specialty medications, including medical and pharmacy benefit drugs, and ensure appropriate billing and coding practices.
•Collaborates and works closely with 340B program teams to maximize participation and ensure compliance.
•Participates in leading and developing pharmacy services to achieve optimal patient outcomes. This includes clinical decision-making, ensuring evidence-based practices, supporting formulary management, and overseeing pharmacy learner programs.
•Provides workflow and process strategy, including productivity and quality monitors to ensure maximum utilization of Human Resources
•Represents pharmacy or designates a team member on various committees related to pharmacy services
•Participates in development, implementation, evaluation, and quality improvement of pharmacy services.
•Coordinates pharmacy services between sites to ensure provision of safe, consistent, standardized care throughout the system.
•Leads planning, assessment, and improvement of medication use in patients receiving specialty and primary care pharmacy services.
•Develops, manages, and executes strategic plans and clinical initiatives that support system specialty and primary care pharmacy goals. This includes planning for growth, implementing new technologies, leading changes, and optimizing resource allocation.
•Provides customer, quality, and cost-effectiveness feedback to customers
•Creates an environment of empowerment, teamwork, and collaboration both in and outside the pharmacy

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Molecular Probe Laboratory

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 - 5:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Eligible for a $10,000 sign-on bonus — speak with the recruiter to learn more. 

Pay Range: $34.89 - $50.63 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for performing complex laboratory procedures related to cytopathology testing, including screening slides, performing adequacy checks on fine needle aspirates, and processing and staining specimens. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush Code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion

Other information:
Education: Bachelor of Science Degree
Certification: CT(ASCP) required
Personal: Interacts effectively with peers, internal and external customers, excellent communication and organizational skills, ability to work effectively with others.
Proficiency Testing: Required to pass CAP proficiency testing annually.
REPORTS TO:
Laboratory Supervisor or Designee
WORKING CONDITIONS:
Able to work in fast pace, often stressful, computerized environment. Able to lift 20 pounds and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials.
CLIA QUALIFICATION FOR TESTING:
Employees in this job classification are qualified to perform high complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.

Responsibilities:
Performs Laboratory Testing
Utilizes required Personal Protective Equipment (PPE) to perform all laboratory procedures efficiently and effectively with minimal supervision once trained.¡@ All testing must be done following Rush approved Policies and Procedures.
Screening cytopathology slides of both gynecological and non-gynecological fluids
Performs adequacy checks of fine needle aspirates in the clinical areas (IR, OR, Endoscopy, etc).
Process specimens using cytospin, or thin-prep instrument.

Reviews negative cytological cases as a means of quality control.¡@
Participates in the training program for residents of Pathology and retains records of positive and interesting cases for educational purposes and inspecting agencies.

Works closely with clinical staff providing information on correct handling of specimens, test results, pertinent clinical information and decision making priority cases.
Quality Control and Preventative Maintenance
Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems or discrepancies and attempts to determine the cause of problem. Notifies appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure.
Troubleshooting
Performs basic troubleshooting of equipment and processes with minimal assistance, documents action and notifies appropriate personnel, for example, supervisors, of problems all of the time. Able to recognize when additional help is needed and seeks out that help.
Organization of Work Area
Keeps work area neat, clean, organized, and well stocked at all times. Disinfects area at the beginning and end of each shift.
Specimen Acceptability
Accepts no inappropriate specimens annually.
Turnaround Time Expectations
Meets turnaround time expectations by prioritizing and organizing the workload for the shift. Monitors the pending list periodically to ensure turn-around time of all samples.
Time Management
Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers to finish shift tasks. Adheres to the defined allotted time for breaks and lunch.
Continuing Education
Required to obtain and document 12 hours of laboratory continuing education per year.
Special Projects
Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame. Participates in procedure implementation and training of new staff and students. Encouraged to identify and participate in process improvement projects.
Tech-in-Charge
May perform the duties of the tech-in- charge for specified periods of time. Over sees operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director.
Results Reporting and Reviewing.
Transcribes results accurately into the Lab Information System.
Reviews lab results as required, and takes actions before verification and release.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.