Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: RUCC Psychosocial On

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $21.61 - $34.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Care Management Navigator II is part of a care management team that is responsible for promoting effective resource utilization to achieve an optimal clinical outcome. This position works collaboratively with physicians, nurses, social workers, peers, leadership, community providers, payers, internal/external agencies and patients to provide transitional care planning, utilization review, and/or service line growth & outreach efforts for a group of patients from a patient list. In addition, this role will share knowledge and education to empower patients and improve their ability to navigate services and systems. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Center Customer Service Standards.

Other information:
Required Job Qualifications:
•High School diploma or GED and 3 or more year of experience in a healthcare or hospital ambulatory related setting.
•2 years of navigator or a combination of a navigator and care coordinator experience with Comprehensive knowledge of multiple aspects of the program to provide coverage as needed for missing navigators
•2 years of experience with electronic medical records
•Demonstrated knowledge and/or experience with case management-related service functions such as: patient interviews, discharge planning/social service basic assessment and referral processes, community resources, finance and payer communication processes and information systems.
•Proficiency with basic Microsoft Office programs required
•Advocacy, Cultural Mediation/Competency
•Written, verbal and exceptional interpersonal communication skills including providing emotional support and information for patients, helping patients understand their diagnoses, and maintaining communication with patients, families and health care providers to monitor patient satisfaction with the care experience
•Ability to multi-task, function independently, organize, and be self-motivated.
Preferred Job Qualifications:
•Bachelors or Associates degree (health related area of focus such as social work, psychology or medical terminology) preferred.
•QBS Certification preferred if bilingual
Physical Demands:
Competencies:
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
1.Develops action plans and basic care planning for low-risk patients.
2.Monitors a list of inpatient discharges, ER discharges, and referrals. Assists patients to assess transportation needs and other barriers to attend appointments. Implements necessary interventions to ensure patients have support and resources to support successful appointments.
3.Monitors and provide patient outreach as necessary to ensure care is delivered in a timely basis.
4.Aids with insurance needs and helps connect patients with resources for enrollment. Conducts verification of insurance plans and assists patients with redeterminations as needed.
5.Improves and further develops existing workflows.
6.Educates patients on available resources and be knowledgeable of available SDOH programs. Addresses SDOH concerns with education, connection to resources to patients who stratify as low risk.
7.Ensures compliance with quality measures to improve identified outcomes (i.e. Health Risk Assessment, high utilizer patients, etc.)
8.Assists in managing patient caseloads for the team and updates team on a monthly basis. Collaborates with team, department, unit staff, and/or physician practice to ensure expectations are met. Participates and contributes to an inter-professional departmental committee.
9.Provides training and orientation for Case Management Navigators 1, creates reference materials and shares expertise with others.
10.Provides services that may include but limited to patient centered interviews, transitions in care screenings, post discharge needs and presentation of patient resource folder and documentation of findings. Facilitates communication with Care Manager and team.
11.Ensures compliance with HIPPA and Release of Information regulations and protocols. Manages Medicare Important Message processes and related tasks. Works with CM and Patient Access to ensure hospital compliance with federal mandates.
12.Identifies issues and resolves when able Triages to the appropriate level and collaborates with senior management/leadership, case managers, nurses, physicians and general staff throughout the medical center to resolve care transition issues.
13.Contacts payers to obtain or confirm fax and contact information for certification nurses. Follows protocols and HIPPA compliance regulations and proposes process improvements to managers when issues are identified. Follows protocol and reports known or suspected misdirected fax incidents to certification supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: RUCC Psychosocial On

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $52.08 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Supportive Oncology Social Worker – Level 2 is a key member of the Rush University Medical Center community. This social worker provides outpatient social work services to oncology patients and families engaged with Rush University Medical Center’s Cancer Center. This social worker provides relevant clinical social work services to address the complex psychosocial needs of the aforementioned population. In addition to providing social work services, this social worker also leverages their experience to support providers and colleagues as needed. This position is part of the Supportive Oncology team, a multidisciplinary team supporting the Rush Cancer Center, and the social worker works in collaboration with other healthcare team members to meet patients’ psychosocial needs. The individual who holds this position will exemplify the Rush mission, vision and values and act in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Master’s degree in Social Work.
•Licensed Clinical Social Worker (LCSW) in State of Illinois.
•At least 4 years’ post-graduate professional experience in healthcare, care management, mental health and/or social services.
•Clinical experience working with adult populations.
•Experience providing evidenced-based clinical interventions.
•Strong written, verbal, and analytical communication skills.
•Strong active listening, critical thinking, judgment, and decision-making skills.
•Proficiency with Microsoft Office Suite.
Preferred Job Qualifications:
•Familiarity with electronic medical records.
•Experience with high risk and/or complex populations.
•Experience providing crisis assessment and intervention.
•Experience providing clinical supervision.
•Knowledge of community resources and clinical expertise related to psychosocial issues, care management, and crisis management.
•Professional qualities such as initiative, self-reflection, commitment, responsiveness, and adaptability.
•Strong written, verbal, and analytical communication skills.
•Strong interpersonal, teamwork, and organizational skills.
•Strong planning and implementation skills, including problem-solving and troubleshooting skills.

Responsibilities:
•Provides social work services to outpatient oncology patients, families, and caregivers engaged with Rush University Medical Center’s Cancer Center.
•Addresses the psychosocial needs of Rush oncology patients who have been referred for social work services.
•Works directly with patients and their families to address complex issues that arise from unmet needs and provide the necessary social work services to help them achieve their care goals.
•Conducts assessments in order to identify patients’ psychosocial needs.
•Develops a psychosocial plan of care and facilitate clinical interventions to meet patients’ needs.
•Connects patients and their families to relevant resources, both at Rush and in the community, to address their needs.
•Problem-solves with patients, their health care team, and other providers as needed regarding psychosocial needs and care coordination.
•Documents all patient interactions in Epic electronic health records system.
•Provides on-call availability during Monday-Friday business hours as needed to support patients and providers. Provides crisis intervention and conduct safety assessments when needed.
•Collaborates and consults with community partners as appropriate to support the needs of this patient population.
•Maintains relationships with referring Rush providers through consistent and timely communication, and collaborates with providers and teammates as needed to meet patient needs.
•Maintains social work licensure through attendance at professional development trainings, and engage in oncology-specific trainings as able.
•Promotes the Rush Supportive Oncology program and refer patients to department services as appropriate.
•Leverages experience to support team members in case consultation, training, crisis management, etc. as needed.
•Represents the social work team and the Supportive Oncology department at meetings, conferences, or other public engagements on an as-needed basis.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Hospital: Rush University Medical Center

Department: IM Hem-Onc APP - Office

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Inpatient Hematology Advanced Practice Provider (part-time, 0.50 FTE)

Rush University Medical Center

Chicago, IL

Rush University System for Health, a national leader in outstanding patient care, education, research, community partnerships and empowering a new generation of health care providers, invites applications for the position of Inpatient Hematology Advanced Practice Provider, with RUSH MD Anderson Cancer Center at RUSH MD Anderson Cancer.

Rush University System for Health and The University of Texas MD Anderson Cancer Center have partnered to create RUSH MD Anderson Cancer Center. The partnership represents advanced clinical and operational integration in the delivery of cancer care, providing Rush patients greater access to cancer treatments and research considered among the best in the world.

Department/division specs

• Four fellow inpatient Hematology Advanced Practice Providers.
• One Hematologist and one Hematology Hospitalist on the inpatient service

Duties & Responsibilities:

• Rotating two-day, 10-hour shifts/week
• APPs cover the unit seven days per week (days only)
• Reports to the Lead Inpatient Hematology APP
• 100% Inpatient

Preferred Qualifications:

· Applicants with previous Advanced Practice Provider experience in Cancer related specialty is preferred. Relevant RN experience may be considered.

· APRN Candidates will require Acute Care Certification.

Position Requirements:

Nurse Practitioner:

• Current licensure from the State of Illinois as a Registered Professional Nurse and Advanced Practice Nurse or eligible to obtain a licensure through the Illinois Department of Financial and Professional Regulation (IDFPR) application process
• Master of Science in Nursing or Doctorate of Nursing practice with clinical specialty appropriate to position
• Current certification by American Nurse Credentialing Center (ANCC) or American Academy of Nurse Practitioner (AANP)
• CPR, ACLS, and PALS certifications

Physician Assistant:

• Current licensure from the State of Illinois as a Physician Assistant/Associate or eligible to obtain a licensure through the Illinois Department of Financial and Professional Regulation (IDFPR) application process
• Successful completion of an accredited Physician Assistant/Associate Program
• Current certification from National Commission on Certification of Physician Assistants

• CPR, ACLS, and PALS certifications

The Advanced Practice Provider (APP) will promote collaboration between multiple disciplines to ensure cost effective and quality patient care. The individual who holds this position will exemplify the Rush mission, vision and values and act in accordance with the policies, procedures, guidelines of Rush, including the Rush Medical Group Customer Service standards. Successful candidates will also meet all other state and federal regulatory practice and accreditation standards.

Rush has over 600 APPs across the enterprise that provide comprehensive patient care each day autonomously and in collaboration with other members of the health care team. Across the system, the APPs are supported by 4 levels of leadership, including 39 Lead APPs, three chief CRNAs, and a Senior Director of Advanced Practice Providers. Rush’s vision is to have every APP practicing at full scope and top of license. APPs at Rush are highly competent, well-respected members of the healthcare team that contribute to the excellent quality care that Rush patients receive each day.

Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.

Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.

Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.

All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.

Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, specialty; relevant experience and training; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Additional compensation may include premium pay rates, sign-on bonuses, and relocation allowances. We also offer a comprehensive benefits package.

Pay Range: $124,610 - $175,000

Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Join Rush and become part of one of the nation’s best healthcare systems.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Patient Registration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (3:00:00 AM - 11:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent.
•0-1 year of experience
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
•Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
•Working knowledge of medical terminology and anatomy and physiology is preferable.

Responsibilities:
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
13.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Patient Registration

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•High school graduate or equivalent.
•0-1 year of experience
•Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
•Excellent communication and outstanding customer service and listing skills.
•Basic keyboarding skills
•Critical thinking, sound judgment and strong problem-solving skills essential
•Team oriented, open minded, flexible, and willing to learn
•Strong attention to detail and accuracy required
•Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
•Ability to follow oral and written instructions and established procedures
•Ability to function independently and manage own time and work tasks
•Ability to maintain accuracy and consistency
•Ability to maintain confidentiality
Preferred Job Qualifications:
•Associates Degree in Accounting or Business Administration
•Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
•Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
•Working knowledge of medical terminology and anatomy and physiology is preferable.

Responsibilities:
With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
13.Other duties as needed and assigned by the supervisor/manager.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: UME - Student Affairs

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $23.12 - $32.66 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Job Summary:
The Medical Student Affairs Education Coordinator – Academic Support will work closely with the Registrar’s Office, Office of Financial Aid, Office of Student Affairs and the OIME to monitor students’ academic progress through the Rush Medical College Curriculum. This role is responsible for the management and execution of all elements of the academic support and academic status processes. The coordinator will exemplify the Rush mission, vision and values and act in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
•Bachelor’s degree
•At least two years of work experience
•Excellent verbal and written communication skills
•Professional demeanor
•Proficiency in Microsoft Office Suite and Adobe Acrobat Professional with strong keyboard skills
•Proficiency in multiple video meeting platforms
•Familiarity with educational terminology
•Excellent organizational abilities with attention to detail
•Ability to prioritize and meet deadlines, set goals, and manage multiple complicated tasks, working with minimal or no supervision
•Excellent verbal and written communication skills
•Performs as a team player
•Takes initiative and represents the college independently
•Demonstrates professionalism in dealing with confidential information
•Ability to anticipate problems before they arise and solve others as they occur
•Ability to multi-task with very detail-oriented projects
•This job may require some evenings and weekends

Preferred Job Qualifications:
•Five or more years work experience
•Prior experience in medical education or higher education
•Experience working across enterprise platforms and learning management systems
Physical Demands:
•Able to sit for extended periods
•Able to work on-site at least 40% of the time
•Able to work extended (10-12 hour) workdays <12x/year
•Able to transport food and parcels short distances (<0.25 miles)
Competencies:
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
•Coordinate and lead Academic Progress Meetings reviewing the academic and professionalism status of all medical students (M1-M4), including those on Leave of Absence (LOA), or who have withdrawn.
•Provide central support for the following committees: Committee on Student Evaluation and Promotion (COSEP), Special Committee on the RMC Environment (SCORE), Honor Code Council, OIME’s Professionalism Team, and the Ad-Hoc Dismissal Panel.
•Manages the Leave of Absence (LOA) and withdrawal process, including initiating and overseeing completion of the process.
•Coordinate, schedule meetings, and take meeting minutes for the various committees.
•Prepare meeting materials for committee members for all committees and support the committee chairs in fulfilling their responsibilities.
•Utilize various data systems to obtain, verify, and maintain accurate student academic status across different files and documents.
•Prepare annual data reports for committee chairs.
•Draft and verify student communications regarding committee outcomes, as directed by committee chairs, while ensuring confidentiality of materials and communications.
•Coordinate the Positive Learning Environment Awards, including distributing a survey to all medical students (M1–M4) to identify recipients across various learning environments. Compiles results, identifies awardees, and prepares and distributes awards to the appropriate stakeholders.
•Promote a positive and productive environment, encouraging teamwork and communication, and demonstrating a collaborative, and innovative attitude toward the program.
•Independently problem-solve when issues arise and seek assistance when unable or unsure how to solve a problem.
•Maintain high standards of customer service, productivity, and Rush core values. Maintain a professional demeanor, dedicated to the goals of OIME and the institution.
•Other relevant duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RUSH Supply Chain RUMC Staff

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 8 Hr (11:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $20.25 - $24.75 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Lead a team of Supply Chain Techs to achieve their daily deadlines while ensuring all service levels are met for Production, Receiving and Resupply areas.

Other information:
Required Job Qualifications:
• High School Diploma/GED required.
•Two years of Healthcare Supply Chain experience required.
•Must have basic math, reading, and writing skills.
Preferred Job Qualifications:
•Familiarity with personal computers preferred.
•Ability to coordinate and prioritize multiple tasks with deadlines to meet changing workload demands.
Physical Demands:
•Regularly stands for long periods of time and is frequently is required to walk; use hands to finger, handle or feel; and reach with hands and arms.
•Frequently moves boxes etc, weighing up to 20 pounds across office for various needs.
•Operates powered equipment appropriately and safely as required by varying environmental conditions.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
•Receive, pack, and unpack items to be stocked and/or delivered on shelves/bins/Point of Use locations (i.e. Central Supply, storerooms, units, and any off-site locations).
•Receive and/or count stock items with accuracy and correctly record data manually or with the use of a computer. Verify established inventory par levels by comparing them to actual physical counts and re-order replenishment stock accordingly.
•Ensure accuracy of received supplies by counting and comparing packing lists/restock lists with delivered goods and inspect for damage, defects, or breaking, reporting any of these issues to the supervisor.
•Must meet established Supply Chain Policy #1 job performance standards and all scheduled timelines.
•Loads and offloads AGV system supply carts and appropriately parks/stages carts for next utilization.
•Must also be able to use AGV system touch screen correctly to send cart types to scheduled locations.
•Clean and maintain shelves within stocking areas and work in station areas to ensure compliance with safety and infection control regulations.
•Answer all telephone calls in accordance with the department's telephone script, ensuring calls are properly answered and appropriate actions are followed in a timely manner.
•Apply ICARE and IConnect in all interactions between inter/intra departments.
•Performs any and all Supply Chain job functions as assigned or required.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: 3 Center

Work Type: Restricted Part Time (Total FTE less than 0. 5)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $16.50 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Under the direction of a professional nurse, the Student Nursing Assistant (SNA) assists the patient with activities of daily living, transfer and mobility skills, skin, bowel and bladder programs, and maintains a clean, safe environment for the patient. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Must be currently enrolled in an accredited Bachelors or higher Registered Nursing Program.
• Successfully complete minimum of one semester of formal nursing education that includes at least one semester of clinical experience and/or CNA certification and currently enrolled in a nursing program required.
• Current CPR certification.
• Entry-level experience.
• Good communication skills
• Computer skills
• Good time management and organizational skills
• Familiarity with patient care equipment
Physical Demands:
• Ability to work weekends, holidays, and different shifts to accommodate staffing
• Ability to transport objects, patients and equipment
• Ability to respond quickly to patient needs.
• Work environment includes probability of exposure to adverse, hazardous, or unpleasant conditions while caring for the sick
• Ability to assist in evacuation of patients in the event of fire or other disasters
• Routinely works with potentially infectious specimens and patients.
• Ability to carry objects weighing >100 pounds.
• Ability to lift objects weighing 25-50 pounds, above 50 pounds utilizes appropriate lift equipment.
• Ability to stand and walk throughout most of designated shift.
• Ability to operate accucheck, computers, bed scales, beds, and carts

Responsibilities:
• Properly applies safety devices.
• Assures that patients are set up and ready for meals and assists with feeding as appropriate.
• Performs accuchecks 30 minutes before meals or as directed by the RN and reports and documents blood sugar levels to the RN.
• Immediately inform RN of any change in patient’s condition; call RRT if needed.
• Maintains a therapeutic relationship to provide optimal customer-focused care.
• Communicates effectively with patients at level appropriate to age and cognitive status, showing sensitivity to cultural diversity.
• Interacts effectively with peers and other hospital staff to foster positive working relationships.
• Computer documentation is accurate, timely and at point-of-care when possible.
• Notify charge nurse whenever leaving the unit.
• Assists patients with personal hygiene and activities of daily living promoting maximal independence.
• Accurately calculates and documents calorie count, intake and output and patients weights.
• Assists patients with transfers and mobility activities observing appropriate techniques, precautions and assistive devices.
• Assists patients with bladder and bowel elimination programs and collection of laboratory specimens.
• Enhance patient satisfaction by hourly rounding and prevention of call light needs. Improves response to call lights when they occur.
• Work collaboratively with other members of the health care team to insure high levels of patient care.
• Follows CDC guidelines for hand washing and isolation precautions.
• Needs to be on the floor at all times during shift report unless directed by the Charge RN.
• Works as a team with nurse to ensure that the patient feels safe and well cared during hospital stay.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Endocrinolog

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $17.63 - $27.77 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Performs clinic activities including answering telephones, patient and visitor reception, administrative office duties, and Health Information Management responsibilities. The employee who holds this position exemplifies the Rush Mission, Vision and Values and acts in accordance with Rush policies and procedures, including compliance with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
• High school diploma.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Employees hired into this role must successfully pass the EPIC scheduling test with 3 attempts, within 45 days of completion of training.
• Ability to travel to offsite locations as needed. Schedule locations and shift times will vary given business needs.
Preferred Job Qualifications:
• Medical office experience.

Responsibilities:
1.Performs a variety of office functions including the retrieval and distribution of incoming and outgoing mail, faxes, filing, stocking of supplies, and preparation and dissemination of clinic correspondence and completion of Epic Administrative In-Box as directed.
2.Accesses EPIC to retrieve referrals, orders and other documentation. Assists patients with Release of Information requests.
3.Maintains and retrieves medical records per HIM and office protocol.
4.Addresses patient calls efficiently and courteously. Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
5.Schedules, cancels and/or reschedules patient appointments, as assigned. Places reminder calls or sends information to patients in advance of their appointment per office policy.
6.Appropriately transfers patients to pre-registration for insurance verification.
7.Prepares and disseminates patient letters and other correspondence from EPIC.
8.Problem solves issues by seeking out the appropriate resources.
9.Works collaboratively as part of the medical practice team.
10.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Int Med Endocrinolog

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Responsible for assisting with daily questions and direction for the Clinic Coordinator staff. Performs at least 50% of effort in Clinic Coordinator role. Coordinates clinic activities including, coordinating all template management, scheduling, greeting and acknowledging patients throughout the check-in and checkout process, and coordinating referral and insurance authorizations, coordinating all telephone activities and troubleshooting business issues. The employee who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service and Performance Standards.

Other information:
Required Job Qualifications:
•High school diploma.
•1-3 years professional medical office experience.
•Basic knowledge of and CPT and ICD9 codes.
•Basic computer knowledge.
•Excellent customer service and interpersonal skills.
•Attention to detail and accuracy.
•Sensitivity to patient health information and protection of confidentiality.
•Ability to utilize EPIC efficiently.
•Ability to sit for several hours each day and remain professional and calm under stressful situations.
•Ability to adapt to change and be flexible.
•Maintains positive, professional relationships with all members of the healthcare team through effective. communication, mutual support and respect.
•Proactively resolves conflict to improve team relationships in support of a healthy work environment.
•Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
•Provides leadership consistent with Rush Missions and Values.
•Demonstrates loyalty and allegiance to the program by representing and supporting management policies.

Responsibilities:
Job Responsibilities:
•Participates in recruitment efforts with interviewing, and hiring direct reports.
•Coordinates onboarding and off-boarding of clinic staff.
•Schedules clinic staff assignments to ensure adequate coverage and equal distribution of work and effort.
•Establishes course of action for self and others to ensure that work is completed effectively and efficiently.
•Serves as a role model and mentor by demonstrating exceptional interpersonal communication and collaboration skills in the management of complex patient care situations.
•Provides training and mentorship to direct reports.
•Provides education to staff in the clinic.
•Conducts annual performance reviews in conjunction with manager.
•Uses effective methods to help build a cohesive team and facilitates the completion of team goals.
•Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to develop, accomplish a task, or solve a problem.
•Ensures compliance with accreditation and regulatory bodies within area of responsibility.
•Works with minimal supervision. Resolves office problems and facilitates solutions, confers with supervisor to resolve more complex issues, assists in preparing ad hoc reports, assists in training of new employees, generates letters requested by physician or patient, per office protocol.
•Manages physician's template and schedule in EPIC.
•Enters, per office protocol, non-medication orders and/or referrals. Performs pre-certification of orders, procedures and surgeries.
•Performs data entry of in-patient or procedural professional charges as assigned.
•Collects time of service payments, posts payments in EPIC, and reconciles end-of-day receipts.
•Answers patient billing questions, coordinates set-up of payment plans, and refers as necessary to appropriate RUMC resources.
•Addresses patient calls efficiently and courteously.
•Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
•Schedules, cancels and reschedules patient appointments, procedures, and surgeries.
•Places reminder calls and collects pertinent information from patients in advance of their appointment per office policy. Supports access by utilizing the wait list and filling appointment slots created by cancellations and no shows.
•Appropriately transfers patients to pre-registration for insurance verification per RUMG policy.
•Greets and acknowledges patients at the front desk, checks patients in and out of the clinic, and performs practice-designated activities to support new patients.
•Accesses EPIC to retrieve referrals, orders and other documentation and contacts various outside agencies to obtain referrals and other documentation.
•Coordinates administrative office functions as assigned including completion of EPIC administrative in-box messages. Problem solves issues by seeking out the appropriate resources.
•Works cooperatively in a team environment.
•Demonstrates compliance with RUMG Customer Service and Performance Standards (attached).
•Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Rush Alzheimers Dis Ctr-ResFac

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range:Based on NIH scale $62.232 - $75,564

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary: The Rush Alzheimer’s Disease Center is a world leader in research in aging and Alzheimer’s and other dementias and offers a stimulating research environment with several large ongoing epidemiologic studies of aging and more than 40 faculty with diverse expertise. We seek outstanding applicants for a fully funded 2 year postdoctoral research position focused on working with RADC cohort study data linked to Medicare claims to understand the clinical and societal importance of a timely and accurate diagnosis of dementia. The main focus of this postdoctoral research fellowship position is to work with Dr. Bryan James (epidemiologist and associate professor at the RADC) to carry out the aims of his NIA-funded research project on the “Predictors and Consequences of the Timing and Accuracy of Clinical Dementia Diagnosis” (R01AG072559). The postdoctoral fellow will be integrated in to the RADC’s Medicare Linkage team co-led by Dr. James and will work closely with the other researchers on the team to carry out the aims of the R01 as well as the greater aims of building the RADC Medicare linkage program’s infrastructure. The postdoctoral fellow will work under the direct supervision of Dr. James and receive mentorship on data analysis, manuscript preparation, scientific presentation, grant writing, networking in the ADRD research space, leadership, and other aspects of career development to become an independent investigator. Group based didactics also are available via ongoing aging and REC seminars offered via the RADC and other Rush departments. Expected products at the end of the postdoctoral training include: peer-reviewed publications, oral and poster presentations, and preparation of a research proposal to generate extramural support (i.e. K01). Please include 1-3 publications as writing samples

Other information:
Required Job Qualifications:
•Ph.D., M.D., or equivalent terminal degree in a relevant field.
•Experience in a relevant scientific discipline. Proficiency in relevant research tools and techniques.
•Critical eyes towards consistency, reproducibility, and the scientific method.
•Excellent organizational, analytical, and communication skills. Strong interpersonal skills.
•Strong scientific writing skills.
•Ability to work both independently and collaboratively in a multidisciplinary environment.
•Excellent computer skills.
•Ability to multitask.
Preferred Job Qualifications:
•Experience maintaining safety and ethics in a research/laboratory environment.
•Knowledge of medical research compliance and ethics (e.g., HIPAA, GCP).
•Record of scholarly publications.
•Experience in grant writing.
•Prior project management experience.
•Mentoring experience.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
•Contribute to the design and execution of clinical or laboratory-based studies. As assigned, lead and manage projects.
•Conduct independent and collaborative research on specific research project(s). Design and conduct experiments or computational studies aligned with project goals.
•Collect, analyze, and interpret research data using appropriate statistical, scientific, medical, and/or clinical methodologies. Prepare relevant reports.
•Compare actual and expected results and suggest solutions to correct deviations. Problem-solve research challenges as needed.
•Evaluate existing research techniques and recommend improvements to ensure quality and productivity.
•Prepare manuscripts for publication in peer-reviewed journals.
•As assigned, prepare and present findings at departmental meetings, conferences, and seminars.
•Assist in the mentoring and training of graduate and undergraduate students.
•Collaborate with researchers within and outside the department.
•Support grant writing, proposal submission, and progress reporting to funding agencies.
•Support/maintain a safe laboratory environment and ensure compliance with governmental and University policies, procedures, rules, and regulations.
•Perform other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Primary Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.