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    • Registered Nurse 2 Operating Room

      23523
      United States, IL, Chicago
      Rush University Medical Center
      December 23, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Operating Room

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 4

      Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $40.05 - $61.28 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Qualifications Knowledge:
      1.Current State of Illinois Registered Nurse licensure required.
      2.Maintain current BLS certification.
      3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
      a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
      i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
      ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
      Skills:
      1.Analytical ability is required.
      2.Communication skills are required in order to lead and teach.
      3.Ability to interact effectively with others in difficult situations.
      Abilities:
      1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
      2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
      3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
      4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

      Responsibilities:
      1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
      2.Utilizes system wide resources to support decision making and action.
      3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
      address.
      4.Communicates current evidence-based information with peers.
      5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
      patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
      6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
      7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
      8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
      9.Recognizes changes in patient status and consistently responds effectively.
      10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
      11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
      12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
      risk patient identification) to minimize risk.
      13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
      14.Demonstrates the ability to provide education to staff and students on the unit.
      15.Demonstrates beginning leadership skills related to patient care.
      16.Delegates effectively and consistently to optimize patient outcomes.
      17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
      18. Other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Registered Nurse, Clinical Care - San Francisco, CA

      23799
      United States, IL, Chicago
      Rush University Medical Center
      December 23, 2025

      Location: San Francisco, California

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Faculty Practice CON

      Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $45.00-55.00 per hour

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      This role is located in San Francisco, California.

      This role will involve providing nursing care in a worksite-based primary care clinic for foodservice workers in San Francisco, California. Services provided will include the following: urgent care, health screenings, health education and promotion, and referrals to affordable community-based health care centers. 

      Summary:
      The faculty member of the College of Nursing contributes to the mission of the college by integrating the roles of teacher, researcher/scholar/clinician, and leader. The details of the faculty’s workload distribution will be negotiated with the Chairperson, based on the needs of the College of Nursing, as well as on the candidate’s expertise and interest. Workload is determined one year in advance and annual reviews are done based on college needs and/or faculty requests.

      Job Qualifications:
      Nurse faculty of a professional nursing program shall have:
      1.A graduate degree in Nursing
      2.Experience in clinical specialty
      3.Current licensure in the State of Illinois. If working remotely, current RN licensure in home state of residence is required.

      Responsibilities:
      Education
      1.Evidence of potential for creative ability as an instructor.
      2.Demonstrates a depth and breadth of clinical knowledge that can be communicated to students in a variety of learning environments.
      3.Facilitates positive learning environment.
      4.Integrates state of the science literature into teaching activities..
      5.Supports a culturally, racially, and ethnically diverse educational environment.
      6.Supports the college, university and medical center wide interdisciplinary programs.
      Clinical Practice, Research and Scholarship
      1.Actively engages in clinical practice with demonstrated clinical excellence.
      2.Uses research findings to update clinical practice.
      3.identifies researchable problems.
      4.Contributes to established research projects.
      5.Submits materials (articles, media, etc.) for peer-review.
      6.Presents evidence based and/or scholarly papers locally and regionally.
      College and Professional Service
      1.Supports and facilitates the goals of Rush University, the college, and medical center.
      2.Participates on departmental, and college committees and/or task forces.
      3.Active member of local professional organizations.
      4.Shares expertise with community organizations.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Phlebotomist

      23438
      United States, IL, Chicago
      Rush University Medical Center
      December 23, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: RML Specimen Acquisition

      Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

      Shift: Shift 3

      Work Schedule: 8 Hr (9:30PM - 6:00AM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $16.75 - $21.07 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High School graduate.
      • Good interpersonal and communication skills.
      Preferred Job Qualifications:
      • National Phlebotomy Association or equivalent certification.
      • Two years of phlebotomy experience in a hospital setting.
      Physical Demands:
      • Works throughout the Medical Center's patient care areas and laboratories.
      • Frequent exposure to potentially infectious diseases and body fluids.
      • Work requires bending, standing and walking for the majority of the workday.

      Responsibilities:
      •Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
      •Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
      •Responds promptly to pages.
      •Volunteers to help others complete work when time permits.
      •Reports back to the laboratory for further assignment when assigned work is complete.
      •Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
      •Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
      •Acts as a resource person to others for technical questions.
      •Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
      •Attends and documents the division's required hours of continuing education.
      •Helps train students and new employees. Completes training checklists within established deadlines.
      •Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
      •Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
      •Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
      •Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
      •Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
      •Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
      •Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
      •Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
      •Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
      •Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Phlebotomist

      23439
      United States, IL, Chicago
      Rush University Medical Center
      December 23, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: RML Specimen Acquisition

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 2

      Work Schedule: 8 Hr (1:00PM - 9:30PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $16.75 - $21.07 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High School graduate.
      • Good interpersonal and communication skills.
      Preferred Job Qualifications:
      • National Phlebotomy Association or equivalent certification.
      • Two years of phlebotomy experience in a hospital setting.
      Physical Demands:
      • Works throughout the Medical Center's patient care areas and laboratories.
      • Frequent exposure to potentially infectious diseases and body fluids.
      • Work requires bending, standing and walking for the majority of the workday.

      Responsibilities:
      •Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
      •Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
      •Responds promptly to pages.
      •Volunteers to help others complete work when time permits.
      •Reports back to the laboratory for further assignment when assigned work is complete.
      •Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
      •Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
      •Acts as a resource person to others for technical questions.
      •Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
      •Attends and documents the division's required hours of continuing education.
      •Helps train students and new employees. Completes training checklists within established deadlines.
      •Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
      •Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
      •Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
      •Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
      •Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
      •Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
      •Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
      •Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
      •Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
      •Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Phlebotomist

      23440
      United States, IL, Chicago
      Rush University Medical Center
      December 23, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: RML Customer Service

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (7:00AM - 6:00PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $16.75 - $21.07 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High School graduate.
      • Good interpersonal and communication skills.
      Preferred Job Qualifications:
      • National Phlebotomy Association or equivalent certification.
      • Two years of phlebotomy experience in a hospital setting.
      Physical Demands:
      • Works throughout the Medical Center's patient care areas and laboratories.
      • Frequent exposure to potentially infectious diseases and body fluids.
      • Work requires bending, standing and walking for the majority of the workday.

      Responsibilities:
      •Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
      •Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
      •Responds promptly to pages.
      •Volunteers to help others complete work when time permits.
      •Reports back to the laboratory for further assignment when assigned work is complete.
      •Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
      •Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
      •Acts as a resource person to others for technical questions.
      •Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
      •Attends and documents the division's required hours of continuing education.
      •Helps train students and new employees. Completes training checklists within established deadlines.
      •Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
      •Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
      •Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
      •Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
      •Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
      •Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
      •Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
      •Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
      •Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
      •Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Phlebotomist

      23468
      United States, IL, Chicago
      Rush University Medical Center
      December 23, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: RML Specimen Acquisition

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (4:00AM - 12:30PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $16.75 - $21.07 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High School graduate.
      • Good interpersonal and communication skills.
      Preferred Job Qualifications:
      • National Phlebotomy Association or equivalent certification.
      • Two years of phlebotomy experience in a hospital setting.
      Physical Demands:
      • Works throughout the Medical Center's patient care areas and laboratories.
      • Frequent exposure to potentially infectious diseases and body fluids.
      • Work requires bending, standing and walking for the majority of the workday.

      Responsibilities:
      •Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
      •Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
      •Responds promptly to pages.
      •Volunteers to help others complete work when time permits.
      •Reports back to the laboratory for further assignment when assigned work is complete.
      •Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
      •Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
      •Acts as a resource person to others for technical questions.
      •Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
      •Attends and documents the division's required hours of continuing education.
      •Helps train students and new employees. Completes training checklists within established deadlines.
      •Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
      •Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
      •Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
      •Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
      •Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
      •Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
      •Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
      •Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
      •Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
      •Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Pharmacy Tech 2 Certified

      23622
      United States, IL, Chicago
      Rush University Medical Center
      December 22, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: RUMC OP Infusion Ctr Lisle HDM

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $18.87 - $29.73 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High School Diploma/GED required.
      • Current State of Illinois Pharmacy Technician licensure required.
      • Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
      • At least two years of experience in a customer service-oriented pharmacy environment or related field.
      • Excellent data entry skills.
      • Flexibility with work schedule.
      • Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
      • Excellent verbal communication skills.
      • Dependable in attendance and job performance.
      • Good organizational and time management skills
      • Team player with a positive attitude and work ethic.
      • Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
      Physical Demands:
      • Normal office, warehouse and clinical environments.
      • May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.

      Responsibilities:
      • Recognizes and identifies various classes of drugs and their generic and trade names.
      • Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
      • Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
      • Familiar with abbreviation symbols and equivalents used in pharmacy communications.
      • Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
      • Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
      • Recognizes various billing plan codes and which drugs are covered under these different plans.
      • Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
      • Ensures the I.V. preparation room and related equipment are cleaned, calibrated and maintained per organizational policy and procedure.
      • Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
      • Remains alert to customer needs and provides prompt, courteous customer service.
      • Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
      • Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
      • Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
      • Maintains CE hours required to retain CPhT certification.
      • Attends department meetings as scheduled.
      • Performs other duties as assigned

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Pharmacist

      23784
      United States, IL, Chicago
      Rush University Medical Center
      December 22, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Pharmacy

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 4

      Work Schedule: 8 Hr (6:30:00 AM - 3:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $49.53 - $78.02 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Pharmacist may fill the role of a number of different positions in the department. The Pharmacist may work in central operations, or in a satellite. He/she may work a day, evening, or overnight shifts. The shift the Pharmacist works will reflect the training and skill set that the pharmacist has. Operations role: The scope shall include operational responsibility for order verification, IV therapy, total parenteral nutrition, automated dispensing cabinets (ADC), oral drug compounding/repackaging, dispensing and delivery of medications. Assessment of current IV clean rooms with USP 797 regulations including necessary staff education will also be a focus. Central Pharmacy/Satellite role: Reviewing and verifying medication orders in Epic for accuracy and safety. This role will respond to questions from nursing and physicians about missing doses and medication questions (dosing, appropriateness in therapy, formulary, etc). DoseEdge order review and approval. Appropriate phone etiquette and multi-tasking is vitally important in this role. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • One year of hospital pharmacy experience.
      • Strong analytical, problem-solving, written communication and interpersonal skills.
      • Must be flexible with work schedule.
      • Dependable attendance and job performance.
      • Licensed or license-eligible in the State of Illinois.

      Responsibilities:
      1.Understanding workflows within the central pharmacy with regards to Pyxis and patient specific order filling in order to check orders coming out of the carousel and and IV room, as well as those prepared by technicians.
      2.Knowledge of USP 797 clean rooms and workflow in IV rooms in the central pharmacy for order checking, including TPN preparation when necessary.
      3.Evaluate and verify Epic physician's orders for therapeutic appropriateness, proper dosing, optimal dosage form, drug interactions, allergic reactions, route and rate of administration and therapeutic redundancy.
      4.Clarifies physicians' orders, when necessary, through direct and timely contact with prescriber or designated practitioner.
      5.Provides patient-specific pharmacotherapy recommendations and drug information to the medical and nursing staff.
      6.Documentation of clinical interventions.
      7.Uphold departmental, and institutional, policy as appropriate.
      8.Understand the operations of the Central Pharmacy and Tower pharmacies, and assist with the staffing the area when needed.
      9.Act in a backup role for technician lead to address technician sick calls in reassigning shift changes.
      10.Assist with other departmental quality initiatives which may arise during the time of service in the department.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Physician - Internal Medicine - Nephrology - Chicago

      23952
      United States, IL, Chicago
      Rush Oak Park
      December 22, 2025

      Nephrology – Clinical Faculty/Physician

      Rush University Medical Center

      Chicago, IL

      Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges, invites applications from board-certified or board-eligible nephrologists for a full-time clinical faculty position.

      Department/Division specifics:

      · Division Size:

                     o 16 Faculty (3 General Nephrology, 1 Interventional Nephrology, 1 Onco-Nephrologist, 2 Transplant Nephrology, 5 Private Practice, 4 Research)

                     o 1 Advanced Practice Provider

                     o 6 General Nephrology Fellowship positions (3 fellows per year - all positions filled for incoming class)

      · Collaboration with multiple service lines (Heart and Vascular, Cancer, and Transplant) as well as other subspecialties (e. g. critical care, endocrinology, general internal medicine, geriatric medicine, hospital medicine, interventional radiology, obstetrics, rheumatology, palliative care, and surgery)

      · US News and World Reports: Rush University Medical Center is rated High Performing in the following procedures and conditions related to Nephrology: Kidney Failure

      Responsibilities:

      · The applicant will be expected to have broad skills in clinical nephrology, including but not limited to the renal care of dialysis patients, outpatient general nephrology and hospitalized patients, with an emphasis on building outpatient and dialysis programs within the Rush hospital system.

      · Additional duties include education and mentoring of nephrology fellows, house officers and medical students, and participating in academic and clinical initiatives within the department.

      · Interest in the areas of peritoneal dialysis, cardio-renal disease, and nephrolithiasis are encouraged.

      Requirements:

      · Strong written and verbal communication skills, evidence of excellence in nephrology clinical practice and teaching, commitment to diversity, equity and inclusion, and academic interest in clinical research are preferred.

      · The applicant is expected to be board certified in Nephrology and have completed an ACGME accredited fellowship in Nephrology.

      · The candidate is expected to meet the highest standards of professionalism and collegiality.

      · Academic appointment will be commensurate with experience, training and achievement in addition to teaching activities.

      · Open to candidates of all experience levels, including newly graduating fellows.

      · Active Illinois medical license or eligibility to obtain one is required.

        

      Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.

      Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.

       Rush is recognized for clinical excellence, earning placement on U. S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.

      All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.

       Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.

      Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package.

      Pay Range: $273,000 - $365,000

      Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Join Rush and become part of one of the nation’s best healthcare systems.

        Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

        Apply
      • Lead System Analyst

        22815
        United States, IL, Chicago
        Rush University Medical Center
        December 22, 2025

        Location: Chicago, Illinois

        Business Unit: Rush Medical Center

        Hospital: Rush University Medical Center

        Department: Enterprise Bus Applications

        Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

        Shift: Shift 1

        Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

        Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

        Pay Range: $50.68 - $75.51 per hour
        Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

        Summary:
        This position is responsible leading the implementation, testing, planning and maintenance of Rush’s applications and systems. This role serves as a liaison between users and technical staff, working with business areas to collect, aggregate and analyze data from multiple sources to drive insights and business performance. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

        Other information:

        • 10+ years experience with scheduling, staffing, and timekeeping system
        • 3+ years experience with UKG Pro WFM
        • 5+ years experience with cloud HCM/ERP systems
        • 1-3 years leading a team and/or project manager for 1M+ projects
        • 1-3 years working in Healthcare

        Required Job Qualifications:

        • Bachelor’s degree in Information Technology, Information Systems, Computer Engineering or related field.
        • Working knowledge of Healthcare Analytics and Productivity
        • Working knowledge of UKG Datahub 
        • 7 years of system analysis or systems development experience.
        • Clear and concise written and verbal communication skills.
        • Advanced analytical, multi-tasking and problem-solving skills.
        • Advanced analytical, multi-tasking and problem-solving skills.
        • Deep experience with a variety of programming languages and development tools and ability to assist colleagues with development and troubleshooting use of tools.
        • Experience assessing business needs and translating them into relevant solutions in an ERP or EMR environment.
        • Experience leading teams of 3-5 individuals in completing project requirements.

        Preferred Job Qualifications:

        • 10+ years experience with cloud HCM/ERP systems
        • Working knowledge of UKG Healthcare Extensions
        • Working knowledge of UKG Integrations and Transaction Assistant
        • Either Human Resources or Healthcare systems related degree and/or certification (ex. RN license, SHRM, HRIP, etc)

        Physical Demands:
        Competencies:
        Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

        Responsibilities:
        •Command of all components of system ecosystem and their inter working relationships. Able to provide recommendations and solutions to issues requiring understanding of multiple disciplines.
        •Provides leadership, coaching, and mentoring to staff. Able to make recommendations regarding architecture of systems.
        •Creates and provides quality review of technical specifications, testing plans, and general artifacts that describe the use of systems and modifications made to systems.
        •Develops, analyzes, prioritizes, organizes requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow. Provides quality review of these artifacts developed by colleagues.
        •Performs and manages the set-up and configuration of workflows. Able to translate technical specifications into workflow changes by modifying workflow tools and system functions.
        •Performs quality review and provides guidance to colleagues.
        •Translates complex requirements into technical specifications. Able to challenge requirements and make recommendations on processes. Provides guidance to colleague and vendor on design.
        •Validates results by testing programs. Ensures that colleagues follow testing standards, practices and methodoligies. Able to quality review colleagues testing practices.
        •Prepares and maintains technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.
        •Work with software vendors to troubleshoot defects in tools, processes and workflows.
        •Other duties as assigned.

        Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

        Apply
      • Medical Assistant - ENT

        23636
        United States, IL, Chicago
        Rush University Medical Center
        December 22, 2025

        Location: Chicago, Illinois

        Business Unit: Rush Medical Center

        Hospital: Rush University Medical Center

        Department: Otolaryngology PBC

        Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

        Shift: Shift 1

        Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

        Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

        Sign on Bonus: $3,000

        Pay Range: $19.50 - $29.73 per hour
        Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

        Summary:
        The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

        Other information:
        Required Job Qualifications:
        •High school diploma/GED required.
        •Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
        •Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
        •Current CPR certification required upon start date.
        •Computer skills.
        •Excellent communication and interpersonal skills.
        •Excellent customer service skills.
        •Excellent organizational skills.
        Preferred Job Qualifications:
        •One year clinical experience.
        •Phlebotomy experience.
        •Epic Ambulatory experience.

        Responsibilities:
        1.Coordinates and maintains organized patient flow.
        2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
        3.Prepares patient for exam based on reason for visit.
        4.Prepares and supports patient and assists provider with procedures.
        5.Reviews appointment schedules and ensures all patient charts are available for the visit.
        6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
        7.Performs basic lab and testing procedures according to standards.
        8.Performs phlebotomy and EKGs.
        9.Administers immunizations as ordered by Physician.
        10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
        11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
        12.Performs Tuberculin skin testing upon the order of the Physician.
        13.Demonstrates appropriate population specific techniques with patients.
        14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
        15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
        16.Calls patients regarding test results and medical instruction under the direction of a Physician.
        17.Calls in medication refills under the direction of a Physician or protocol.
        18.Documents patient care information in the outpatient medical record according to standards.
        19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
        20.Assists in the care, cleaning, and sterilization of equipment and instruments.
        21.Maintains the inventory of medical and linen supplies.
        22.Maintains quality control for equipment.
        23.Provides cross coverage to other clinical areas as assigned.
        24.Participates in quality improvement projects.
        25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
        26.May have Unit specific duties as needed.

        Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

        Apply
      • Access Specialist 2

        23582
        United States, IL, Chicago
        Rush University Medical Center
        December 22, 2025

        Location: Chicago, Illinois

        Business Unit: Rush Medical Center

        Hospital: Rush University Medical Center

        Department: Access Center Primary Care

        Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

        Shift: Shift 1

        Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

        Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

        Pay Range: $21.61 - $34.04 per hour
        Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

        Summary:
        The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

        Other information:
        Knowledge, Skills, and Abilities:
        Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
        Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
        Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
        Disclaimer:
        The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
        Date Reviewed:
        Date Revised:

        Responsibilities:
        1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
        2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
        3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
        4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
        5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
        6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
        7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
        8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
        9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
        10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
        11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
        12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
        13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
        14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
        15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
        16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
        17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
        18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
        19.Utilizes customer service skills to exceed the patient’s needs.
        20.Performs other duties as assigned.

        Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

        Apply

      Registered Nurse 2 Operating Room

      23523
      United States, IL, Chicago
      Rush University Medical Center
      December 23, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Operating Room

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 4

      Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $40.05 - $61.28 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the health care team when the need for assistance is identified. The RN 2 exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Qualifications Knowledge:
      1.Current State of Illinois Registered Nurse licensure required.
      2.Maintain current BLS certification.
      3.Earned nursing degree at the baccalaureate level or higher (except RN1s hired and already working at Rush University Medical Center before October, 2012). All transfers from other Rush entities must have an earned nursing degree at the baccalaureate level or higher prior to transfer into Rush University Medical Center or Rush University Medical Group.
      a.May accept Associates Degree in Nursing (ADN) effective 1/9/23 up until approved number of ADN hires by Chief Nursing Officer is met with the following stipulations:
      i.Baccalaureate degree must be earned within timeframe outlined in the ADN Condition of Employment.
      ii.All Conditions of Employment as outline in Offer Letter must be met. Failure to do so will result in termination.
      Skills:
      1.Analytical ability is required.
      2.Communication skills are required in order to lead and teach.
      3.Ability to interact effectively with others in difficult situations.
      Abilities:
      1.Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift.
      2.Work requires lifting or carrying objects 35-40lbs. and lifting and positioning patients, some of whom may exceed 300 lbs.
      3.The ability to check documents for errors, use a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
      4.Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.

      Responsibilities:
      1.Participates in the collection of data to support unit based quality initiatives, research and evidence based activities.
      2.Utilizes system wide resources to support decision making and action.
      3.Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to
      address.
      4.Communicates current evidence-based information with peers.
      5.Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of
      patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
      6.Collaborates consistently and effectively with other disciplines and services to meet the needs of patients/families.
      7.Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patients and families.
      8.Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
      9.Recognizes changes in patient status and consistently responds effectively.
      10.Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
      11.Demonstrates accountability for implementing policies related to safe and effective administration of medications.
      12.Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, suicide
      risk patient identification) to minimize risk.
      13.Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
      14.Demonstrates the ability to provide education to staff and students on the unit.
      15.Demonstrates beginning leadership skills related to patient care.
      16.Delegates effectively and consistently to optimize patient outcomes.
      17.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
      18. Other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply

      Registered Nurse, Clinical Care - San Francisco, CA

      23799
      United States, IL, Chicago
      Rush University Medical Center
      December 23, 2025

      Location: San Francisco, California

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Faculty Practice CON

      Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $45.00-55.00 per hour

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      This role is located in San Francisco, California.

      This role will involve providing nursing care in a worksite-based primary care clinic for foodservice workers in San Francisco, California. Services provided will include the following: urgent care, health screenings, health education and promotion, and referrals to affordable community-based health care centers. 

      Summary:
      The faculty member of the College of Nursing contributes to the mission of the college by integrating the roles of teacher, researcher/scholar/clinician, and leader. The details of the faculty’s workload distribution will be negotiated with the Chairperson, based on the needs of the College of Nursing, as well as on the candidate’s expertise and interest. Workload is determined one year in advance and annual reviews are done based on college needs and/or faculty requests.

      Job Qualifications:
      Nurse faculty of a professional nursing program shall have:
      1.A graduate degree in Nursing
      2.Experience in clinical specialty
      3.Current licensure in the State of Illinois. If working remotely, current RN licensure in home state of residence is required.

      Responsibilities:
      Education
      1.Evidence of potential for creative ability as an instructor.
      2.Demonstrates a depth and breadth of clinical knowledge that can be communicated to students in a variety of learning environments.
      3.Facilitates positive learning environment.
      4.Integrates state of the science literature into teaching activities..
      5.Supports a culturally, racially, and ethnically diverse educational environment.
      6.Supports the college, university and medical center wide interdisciplinary programs.
      Clinical Practice, Research and Scholarship
      1.Actively engages in clinical practice with demonstrated clinical excellence.
      2.Uses research findings to update clinical practice.
      3.identifies researchable problems.
      4.Contributes to established research projects.
      5.Submits materials (articles, media, etc.) for peer-review.
      6.Presents evidence based and/or scholarly papers locally and regionally.
      College and Professional Service
      1.Supports and facilitates the goals of Rush University, the college, and medical center.
      2.Participates on departmental, and college committees and/or task forces.
      3.Active member of local professional organizations.
      4.Shares expertise with community organizations.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
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      Phlebotomist

      23438
      United States, IL, Chicago
      Rush University Medical Center
      December 23, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: RML Specimen Acquisition

      Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

      Shift: Shift 3

      Work Schedule: 8 Hr (9:30PM - 6:00AM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $16.75 - $21.07 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High School graduate.
      • Good interpersonal and communication skills.
      Preferred Job Qualifications:
      • National Phlebotomy Association or equivalent certification.
      • Two years of phlebotomy experience in a hospital setting.
      Physical Demands:
      • Works throughout the Medical Center's patient care areas and laboratories.
      • Frequent exposure to potentially infectious diseases and body fluids.
      • Work requires bending, standing and walking for the majority of the workday.

      Responsibilities:
      •Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
      •Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
      •Responds promptly to pages.
      •Volunteers to help others complete work when time permits.
      •Reports back to the laboratory for further assignment when assigned work is complete.
      •Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
      •Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
      •Acts as a resource person to others for technical questions.
      •Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
      •Attends and documents the division's required hours of continuing education.
      •Helps train students and new employees. Completes training checklists within established deadlines.
      •Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
      •Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
      •Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
      •Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
      •Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
      •Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
      •Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
      •Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
      •Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
      •Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply

      Phlebotomist

      23439
      United States, IL, Chicago
      Rush University Medical Center
      December 23, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: RML Specimen Acquisition

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 2

      Work Schedule: 8 Hr (1:00PM - 9:30PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $16.75 - $21.07 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High School graduate.
      • Good interpersonal and communication skills.
      Preferred Job Qualifications:
      • National Phlebotomy Association or equivalent certification.
      • Two years of phlebotomy experience in a hospital setting.
      Physical Demands:
      • Works throughout the Medical Center's patient care areas and laboratories.
      • Frequent exposure to potentially infectious diseases and body fluids.
      • Work requires bending, standing and walking for the majority of the workday.

      Responsibilities:
      •Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
      •Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
      •Responds promptly to pages.
      •Volunteers to help others complete work when time permits.
      •Reports back to the laboratory for further assignment when assigned work is complete.
      •Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
      •Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
      •Acts as a resource person to others for technical questions.
      •Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
      •Attends and documents the division's required hours of continuing education.
      •Helps train students and new employees. Completes training checklists within established deadlines.
      •Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
      •Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
      •Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
      •Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
      •Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
      •Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
      •Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
      •Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
      •Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
      •Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply

      Phlebotomist

      23440
      United States, IL, Chicago
      Rush University Medical Center
      December 23, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: RML Customer Service

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (7:00AM - 6:00PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $16.75 - $21.07 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High School graduate.
      • Good interpersonal and communication skills.
      Preferred Job Qualifications:
      • National Phlebotomy Association or equivalent certification.
      • Two years of phlebotomy experience in a hospital setting.
      Physical Demands:
      • Works throughout the Medical Center's patient care areas and laboratories.
      • Frequent exposure to potentially infectious diseases and body fluids.
      • Work requires bending, standing and walking for the majority of the workday.

      Responsibilities:
      •Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
      •Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
      •Responds promptly to pages.
      •Volunteers to help others complete work when time permits.
      •Reports back to the laboratory for further assignment when assigned work is complete.
      •Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
      •Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
      •Acts as a resource person to others for technical questions.
      •Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
      •Attends and documents the division's required hours of continuing education.
      •Helps train students and new employees. Completes training checklists within established deadlines.
      •Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
      •Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
      •Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
      •Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
      •Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
      •Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
      •Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
      •Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
      •Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
      •Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply

      Phlebotomist

      23468
      United States, IL, Chicago
      Rush University Medical Center
      December 23, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: RML Specimen Acquisition

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (4:00AM - 12:30PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $16.75 - $21.07 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High School graduate.
      • Good interpersonal and communication skills.
      Preferred Job Qualifications:
      • National Phlebotomy Association or equivalent certification.
      • Two years of phlebotomy experience in a hospital setting.
      Physical Demands:
      • Works throughout the Medical Center's patient care areas and laboratories.
      • Frequent exposure to potentially infectious diseases and body fluids.
      • Work requires bending, standing and walking for the majority of the workday.

      Responsibilities:
      •Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
      •Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
      •Responds promptly to pages.
      •Volunteers to help others complete work when time permits.
      •Reports back to the laboratory for further assignment when assigned work is complete.
      •Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
      •Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
      •Acts as a resource person to others for technical questions.
      •Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
      •Attends and documents the division's required hours of continuing education.
      •Helps train students and new employees. Completes training checklists within established deadlines.
      •Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
      •Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
      •Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
      •Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
      •Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
      •Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
      •Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
      •Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
      •Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
      •Acts as "tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply

      Pharmacy Tech 2 Certified

      23622
      United States, IL, Chicago
      Rush University Medical Center
      December 22, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: RUMC OP Infusion Ctr Lisle HDM

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $18.87 - $29.73 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Pharmacy Technician 2 Certified performs duties such as prescription data entry, labeling, preparing and filling of medication orders for patients of the retail pharmacy. Such medication orders are prepared up to the point of final checking and dispensing by registered pharmacists. Exemplifies the Rush mission, vision and ICARE values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • High School Diploma/GED required.
      • Current State of Illinois Pharmacy Technician licensure required.
      • Current PTCB Pharmacy Technician Certification (CPhT) required and/or EXCPT
      • At least two years of experience in a customer service-oriented pharmacy environment or related field.
      • Excellent data entry skills.
      • Flexibility with work schedule.
      • Good problem solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
      • Excellent verbal communication skills.
      • Dependable in attendance and job performance.
      • Good organizational and time management skills
      • Team player with a positive attitude and work ethic.
      • Ability to use telephone, computer systems, laminar air flow hoods, copiers, fax machines, calculator and other office equipment as necessary.
      Physical Demands:
      • Normal office, warehouse and clinical environments.
      • May be exposed to certain hazardous materials, including but not limited to blood-borne pathogens, chemotherapeutic agents, cleaning and sanitizing agents.

      Responsibilities:
      • Recognizes and identifies various classes of drugs and their generic and trade names.
      • Assists pharmacists in coordinating and scheduling preparation of sterile admixtures.
      • Performs pharmaceutical math with understanding and accuracy, including: fundamental math functions, common apothecary and metric conversions, pharmaceutical dose calculations, and parenteral dose calculations.
      • Familiar with abbreviation symbols and equivalents used in pharmacy communications.
      • Understands various drugs' storage requirements, dosage forms and compounding techniques. Demonstrates understanding and proficiency of extemporaneous compounding skills.
      • Possesses proficient data entry skills. Demonstrates essential computer skills such as order entry, label generation, drug pricing, and third party billing. Prioritizes workload to maintain an efficient workflow.
      • Recognizes various billing plan codes and which drugs are covered under these different plans.
      • Assists in looking up information to answer general information questions. Refers questions regarding drug information or patient specific questions to a pharmacist.
      • Ensures the I.V. preparation room and related equipment are cleaned, calibrated and maintained per organizational policy and procedure.
      • Updates/revises patient inventory usage numbers in the computer based on actual usage, change in orders, and communication with other team members.
      • Remains alert to customer needs and provides prompt, courteous customer service.
      • Responds to and resolves patient/customer problems in an appropriate and timely fashion using proper channels.
      • Maintains work area in an organized and orderly fashion, including facing of shelves and returning medications to shelves.
      • Checks and maintains adequate supply of stock necessary to fill prescriptions. Orders stock well in advance of running out. Follows up with stock back orders and processes balance-due prescriptions.
      • Maintains CE hours required to retain CPhT certification.
      • Attends department meetings as scheduled.
      • Performs other duties as assigned

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply

      Pharmacist

      23784
      United States, IL, Chicago
      Rush University Medical Center
      December 22, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Pharmacy

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 4

      Work Schedule: 8 Hr (6:30:00 AM - 3:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $49.53 - $78.02 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Pharmacist may fill the role of a number of different positions in the department. The Pharmacist may work in central operations, or in a satellite. He/she may work a day, evening, or overnight shifts. The shift the Pharmacist works will reflect the training and skill set that the pharmacist has. Operations role: The scope shall include operational responsibility for order verification, IV therapy, total parenteral nutrition, automated dispensing cabinets (ADC), oral drug compounding/repackaging, dispensing and delivery of medications. Assessment of current IV clean rooms with USP 797 regulations including necessary staff education will also be a focus. Central Pharmacy/Satellite role: Reviewing and verifying medication orders in Epic for accuracy and safety. This role will respond to questions from nursing and physicians about missing doses and medication questions (dosing, appropriateness in therapy, formulary, etc). DoseEdge order review and approval. Appropriate phone etiquette and multi-tasking is vitally important in this role. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      • One year of hospital pharmacy experience.
      • Strong analytical, problem-solving, written communication and interpersonal skills.
      • Must be flexible with work schedule.
      • Dependable attendance and job performance.
      • Licensed or license-eligible in the State of Illinois.

      Responsibilities:
      1.Understanding workflows within the central pharmacy with regards to Pyxis and patient specific order filling in order to check orders coming out of the carousel and and IV room, as well as those prepared by technicians.
      2.Knowledge of USP 797 clean rooms and workflow in IV rooms in the central pharmacy for order checking, including TPN preparation when necessary.
      3.Evaluate and verify Epic physician's orders for therapeutic appropriateness, proper dosing, optimal dosage form, drug interactions, allergic reactions, route and rate of administration and therapeutic redundancy.
      4.Clarifies physicians' orders, when necessary, through direct and timely contact with prescriber or designated practitioner.
      5.Provides patient-specific pharmacotherapy recommendations and drug information to the medical and nursing staff.
      6.Documentation of clinical interventions.
      7.Uphold departmental, and institutional, policy as appropriate.
      8.Understand the operations of the Central Pharmacy and Tower pharmacies, and assist with the staffing the area when needed.
      9.Act in a backup role for technician lead to address technician sick calls in reassigning shift changes.
      10.Assist with other departmental quality initiatives which may arise during the time of service in the department.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply

      Physician - Internal Medicine - Nephrology - Chicago

      23952
      United States, IL, Chicago
      Rush Oak Park
      December 22, 2025

      Nephrology – Clinical Faculty/Physician

      Rush University Medical Center

      Chicago, IL

      Rush University Medical Center, a nationally recognized clinical and academic institution and the teaching hospital for Rush Medical and Nursing Colleges, invites applications from board-certified or board-eligible nephrologists for a full-time clinical faculty position.

      Department/Division specifics:

      · Division Size:

                     o 16 Faculty (3 General Nephrology, 1 Interventional Nephrology, 1 Onco-Nephrologist, 2 Transplant Nephrology, 5 Private Practice, 4 Research)

                     o 1 Advanced Practice Provider

                     o 6 General Nephrology Fellowship positions (3 fellows per year - all positions filled for incoming class)

      · Collaboration with multiple service lines (Heart and Vascular, Cancer, and Transplant) as well as other subspecialties (e. g. critical care, endocrinology, general internal medicine, geriatric medicine, hospital medicine, interventional radiology, obstetrics, rheumatology, palliative care, and surgery)

      · US News and World Reports: Rush University Medical Center is rated High Performing in the following procedures and conditions related to Nephrology: Kidney Failure

      Responsibilities:

      · The applicant will be expected to have broad skills in clinical nephrology, including but not limited to the renal care of dialysis patients, outpatient general nephrology and hospitalized patients, with an emphasis on building outpatient and dialysis programs within the Rush hospital system.

      · Additional duties include education and mentoring of nephrology fellows, house officers and medical students, and participating in academic and clinical initiatives within the department.

      · Interest in the areas of peritoneal dialysis, cardio-renal disease, and nephrolithiasis are encouraged.

      Requirements:

      · Strong written and verbal communication skills, evidence of excellence in nephrology clinical practice and teaching, commitment to diversity, equity and inclusion, and academic interest in clinical research are preferred.

      · The applicant is expected to be board certified in Nephrology and have completed an ACGME accredited fellowship in Nephrology.

      · The candidate is expected to meet the highest standards of professionalism and collegiality.

      · Academic appointment will be commensurate with experience, training and achievement in addition to teaching activities.

      · Open to candidates of all experience levels, including newly graduating fellows.

      · Active Illinois medical license or eligibility to obtain one is required.

        

      Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.

      Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.

       Rush is recognized for clinical excellence, earning placement on U. S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.

      All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.

       Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.

      Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package.

      Pay Range: $273,000 - $365,000

      Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Join Rush and become part of one of the nation’s best healthcare systems.

        Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

        Apply

        Lead System Analyst

        22815
        United States, IL, Chicago
        Rush University Medical Center
        December 22, 2025

        Location: Chicago, Illinois

        Business Unit: Rush Medical Center

        Hospital: Rush University Medical Center

        Department: Enterprise Bus Applications

        Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

        Shift: Shift 1

        Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

        Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

        Pay Range: $50.68 - $75.51 per hour
        Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

        Summary:
        This position is responsible leading the implementation, testing, planning and maintenance of Rush’s applications and systems. This role serves as a liaison between users and technical staff, working with business areas to collect, aggregate and analyze data from multiple sources to drive insights and business performance. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

        Other information:

        • 10+ years experience with scheduling, staffing, and timekeeping system
        • 3+ years experience with UKG Pro WFM
        • 5+ years experience with cloud HCM/ERP systems
        • 1-3 years leading a team and/or project manager for 1M+ projects
        • 1-3 years working in Healthcare

        Required Job Qualifications:

        • Bachelor’s degree in Information Technology, Information Systems, Computer Engineering or related field.
        • Working knowledge of Healthcare Analytics and Productivity
        • Working knowledge of UKG Datahub 
        • 7 years of system analysis or systems development experience.
        • Clear and concise written and verbal communication skills.
        • Advanced analytical, multi-tasking and problem-solving skills.
        • Advanced analytical, multi-tasking and problem-solving skills.
        • Deep experience with a variety of programming languages and development tools and ability to assist colleagues with development and troubleshooting use of tools.
        • Experience assessing business needs and translating them into relevant solutions in an ERP or EMR environment.
        • Experience leading teams of 3-5 individuals in completing project requirements.

        Preferred Job Qualifications:

        • 10+ years experience with cloud HCM/ERP systems
        • Working knowledge of UKG Healthcare Extensions
        • Working knowledge of UKG Integrations and Transaction Assistant
        • Either Human Resources or Healthcare systems related degree and/or certification (ex. RN license, SHRM, HRIP, etc)

        Physical Demands:
        Competencies:
        Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

        Responsibilities:
        •Command of all components of system ecosystem and their inter working relationships. Able to provide recommendations and solutions to issues requiring understanding of multiple disciplines.
        •Provides leadership, coaching, and mentoring to staff. Able to make recommendations regarding architecture of systems.
        •Creates and provides quality review of technical specifications, testing plans, and general artifacts that describe the use of systems and modifications made to systems.
        •Develops, analyzes, prioritizes, organizes requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow. Provides quality review of these artifacts developed by colleagues.
        •Performs and manages the set-up and configuration of workflows. Able to translate technical specifications into workflow changes by modifying workflow tools and system functions.
        •Performs quality review and provides guidance to colleagues.
        •Translates complex requirements into technical specifications. Able to challenge requirements and make recommendations on processes. Provides guidance to colleague and vendor on design.
        •Validates results by testing programs. Ensures that colleagues follow testing standards, practices and methodoligies. Able to quality review colleagues testing practices.
        •Prepares and maintains technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system.
        •Work with software vendors to troubleshoot defects in tools, processes and workflows.
        •Other duties as assigned.

        Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

        Apply

        Medical Assistant - ENT

        23636
        United States, IL, Chicago
        Rush University Medical Center
        December 22, 2025

        Location: Chicago, Illinois

        Business Unit: Rush Medical Center

        Hospital: Rush University Medical Center

        Department: Otolaryngology PBC

        Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

        Shift: Shift 1

        Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

        Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

        Sign on Bonus: $3,000

        Pay Range: $19.50 - $29.73 per hour
        Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

        Summary:
        The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

        Other information:
        Required Job Qualifications:
        •High school diploma/GED required.
        •Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
        •Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
        •Current CPR certification required upon start date.
        •Computer skills.
        •Excellent communication and interpersonal skills.
        •Excellent customer service skills.
        •Excellent organizational skills.
        Preferred Job Qualifications:
        •One year clinical experience.
        •Phlebotomy experience.
        •Epic Ambulatory experience.

        Responsibilities:
        1.Coordinates and maintains organized patient flow.
        2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
        3.Prepares patient for exam based on reason for visit.
        4.Prepares and supports patient and assists provider with procedures.
        5.Reviews appointment schedules and ensures all patient charts are available for the visit.
        6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
        7.Performs basic lab and testing procedures according to standards.
        8.Performs phlebotomy and EKGs.
        9.Administers immunizations as ordered by Physician.
        10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
        11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
        12.Performs Tuberculin skin testing upon the order of the Physician.
        13.Demonstrates appropriate population specific techniques with patients.
        14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
        15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
        16.Calls patients regarding test results and medical instruction under the direction of a Physician.
        17.Calls in medication refills under the direction of a Physician or protocol.
        18.Documents patient care information in the outpatient medical record according to standards.
        19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
        20.Assists in the care, cleaning, and sterilization of equipment and instruments.
        21.Maintains the inventory of medical and linen supplies.
        22.Maintains quality control for equipment.
        23.Provides cross coverage to other clinical areas as assigned.
        24.Participates in quality improvement projects.
        25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
        26.May have Unit specific duties as needed.

        Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

        Apply

        Access Specialist 2

        23582
        United States, IL, Chicago
        Rush University Medical Center
        December 22, 2025

        Location: Chicago, Illinois

        Business Unit: Rush Medical Center

        Hospital: Rush University Medical Center

        Department: Access Center Primary Care

        Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

        Shift: Shift 1

        Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

        Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

        Pay Range: $21.61 - $34.04 per hour
        Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

        Summary:
        The RMG Access Center Specialist II manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, message taking, radiology scheduling, and referral management. The RMG Access Center Specialist II collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

        Other information:
        Knowledge, Skills, and Abilities:
        Knowledge:High School Diploma required. Bachelor’s degree or equivalent work experience in patient care or related setting such as healthcare contact center, clinic, ambulatory care center, or physician office required. Certified Healthcare Access Associate (CHAA) preferred Bilingual highly regarded.
        Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking and multi-tasking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Maintain ability to type 40 WPM, along with strong Microsoft skills in Word, Outlook, and Office.
        Abilities:Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking, complex, fast paced and challenging contact center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
        Disclaimer:
        The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
        Date Reviewed:
        Date Revised:

        Responsibilities:
        1.Competent and proficient in all ambulatory scheduling areas (e.g., Primary Care, Specialty, Physician Referral) or all radiology modalities (e.g., Breast Imaging, CT, MRI, Ultrasound, NM, etc.).
        2.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
        3.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
        4.Performs outreach to patients via telephone or other electronic means to convert referrals to scheduled appointments.
        5.Understands and becomes a subject matter expert with MyChart \ MyRushApp support lines.
        6.Proactively identifies and assists with outstanding referrals, orders, and patient needs. Assesses the caller’s need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RMG Access Center leadership.
        7.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
        8.Proactively monitors and escalates areas of concern or uncertainty relating to the practices and suggests resolutions around access, capacity management, disposition of medical questions, workflows, and/or Epic build issues.
        9.Exhibits mastery of specialized RMG Access Center processes including but not limited to questionnaires, subgroups, auto search, radiology scheduling workflows, pre-registration, message templates, and referral capture and insurance plan networks.
        10.Adheres to service specialized workflows for multiple specialty departments across several service lines. Follows protocols built in Epic and documented practices scheduling requirements.
        11.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
        12.Drives and supports the RMG revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
        13.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
        14.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University Medical Group.
        15.Exhibits sensitivity to patient health information and protects confidentiality. Maintains privacy at all times for patient and employee information.
        16.Enhances the reputation of the RMG Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments, and patients.
        17.Promotes a positive and productive environment, supporting teamwork and communication, along with the ability to shadow and training new hires.
        18.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RMG Access Center.
        19.Utilizes customer service skills to exceed the patient’s needs.
        20.Performs other duties as assigned.

        Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

        Apply
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