Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: PB Revenue Integrity

Work Type: Full Time (Total FTE 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $52.08 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
As a key role in the Revenue Integrity team, the Auditor & Educator is responsible for conducting reviews of EMR documentation of patient encounters to ensure coding accuracy and documentation adequacy. The professional will work collaboratively with clinical providers to improve revenue cycle integrity while seeking and identifying trends and opportunities for coding optimization. The incumbent will regularly conduct coding reviews of CPT, ICD-10, and modifier utilization. Provide feedback and focused educational programs on the results of auditing, review claim denials pertaining to coding, and implement corrective action plans. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Bachelor’s Degree in lieu of Bachelor's degree, an Associate’s degree with 5 years of auditing experience required.
• Certified Professional Coder (CPC) or Certified Coding Specialist- Physician Based (CCS-P)
• Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) certification in conjunction with physician based coding experience, including evaluation & management (E/M) and surgical coding experience, may be considered contingent upon CPC or CCS-P certification being acquired within the first 6 months of employment.
• Three years of E/M and/or surgical coding experience.
• Extensive knowledge of federal, state, and payer-specific regulations and policies pertaining to documentation, coding, and billing, with demonstrated ability to interpret such guidelines.
• Demonstrates an advanced knowledge and skill in analyzing patient records to identify non-conformances in CPT, ICD-10-CM and HCPCS code assignment by passing a department administered coding proficiency test.
• Demonstrates commitment to continuous learning and performs as a role model to other coding staff.
• Strong communication and organizational skills.
Preferred Job Qualifications:
• Certified Professional Medical Auditor (CPMA) and/or Surgical Coding certifications
• Experience working in a Teaching Hospital setting.
• Prior experience with billing and claims processing.
• Prior experience working in a hospital or clinical setting.
• Proficient in Excel, Word, Data Entry, computerized health care billing software knowledge, experience in Epic Ambulatory.

Responsibilities:
1.Coordinates, schedules, and performs reviews of professional services and documentation performed by RUMG & ROPPG providers.
2.Evaluates clinical documentation to identify inconsistency or improvement opportunities that could impact reimbursement, revenue integrity, and/or reduce denials.
3.Reviews charge information submitted by certified coders, claim forms, and insurance correspondence to determine if coding, billing, claim follow-up, payment receipts, posting activities, and credit processing is being performed in an accurate and timely manner and is supported by documentation.
4.Prepares written reports of the audit findings to internal leadership, clinical leadership, and providers.
5.Develops educational presentations, learning tools, and training material.
6.Provides education for both providers and coders for appropriate CPT, ICD-10, and modifiers based on supporting documentation and EMR charge capture support.
7.Serves as a liaison point of contact for clinical coding inquiries and communication for professional billing revenue cycle
8.Seeks to establish collaborative relationships with physician leaders, clinical providers, IS, Corporate Compliance, Revenue Cycle, and administrative leadership in the support of coding education and documentation adequacy.
9.Assists with claim denial reports to ensure optimal reimbursement
10.Analyzes billing trends to identify areas of non-compliance and prepares regular reports on review findings to appropriate committees.
11.Assists in the development of corrective action plans and participates in compliance investigations as needed.
12.Manages special projects individually or in collaboration with other departments.
13.Track coding quality and documentation improvements to measure ROI, organizational growth and support of CPI initiatives.
14.Performs job functions adhering to service principles with customer service focus on I-Care values.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: IT Operations

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $55.75 - $83.07 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
We are seeking a dynamic Enterprise End User Technology Manager to join our Digital & Information Services team. Reporting to the Director of End User Experience, this highly visible leader will oversee endpoint services and virtual desktop environments while guiding a team of engineers dedicated to delivering a seamless, high-quality computing experience across the enterprise. 

This role blends strategic leadership with operational excellence. The Enterprise End User Technology Manager will drive performance, reliability, and innovation across Windows, Mac, and virtual environments—ensuring our workforce has the secure, efficient, and modern tools they need to provide exceptional service and care. From large-scale deployments and automation initiatives to vendor management and KPI-driven performance optimization, this leader will play a critical role in shaping the end-user experience. 

The ideal candidate is a collaborative, forward-thinking IT leader with deep desktop engineering expertise, strong project management skills, and a passion for continuous improvement. If you thrive in a fast-paced environment, enjoy mentoring high-performing technical teams, and are motivated by delivering measurable impact at enterprise scale, we invite you to apply.

Responsibilities:

• Provide leadership and guidance to the end-user technology engineers, fostering a collaborative and results-driven culture.
• Oversee the deployment, configuration, and maintenance of endpoint hardware, software, and operating systems across Windows OS and Mac OS, and virtual environments.
• Develop and maintain comprehensive reporting and dashboards to track and analyze key performance indicators (KPIs) related to end-user technology.
• Plan, coordinate, and execute technology deployments, ensuring minimal disruption to end users and adherence to project timelines.
• Identify and create opportunities for continuous improvement, such as automation and optimization, to enhance efficiency and effectiveness in end-user technology processes.
• Oversee the management of customer experience, ensuring timely and effective resolution of issues and maintaining high levels of user satisfaction.
• Identify support trends and recurring issues, driving continuous improvement through root cause analysis and problem management.
• Collaborate with cross-functional teams to identify and address areas for improvement in end-user technology and processes.
• Manage vendor relationships, including negotiating contracts, monitoring performance, and ensuring that vendors meet the organization's standards and requirements.
• Stay current with industry trends and best practices in end-user technology management and apply this knowledge to enhance the organization's technology environments

Qualifications

• Bachelor’s degree in computer science, information systems, or related discipline is preferred.
• Prior IT management experience is required, including leading and mentoring technical teams.
• 8 years of experience in Desktop Engineering or a related IT discipline, preferably in a healthcare environment.
• Experience leading enterprise-wide projects; including project and resource planning, change management, risk and issue management.
• Proven experience supporting a large environment comprised of Windows OSX and Mac OSX, and Virtual Desktop environments.
• Expertise in system deployment, imaging, patching automation, and leveraging platforms such as SCCM, JAMF, or Intune.
• Proficient supporting an Epic environment including print management solutions, single-sign on technologies.
• Experience implementing, deploying, and supporting Mobile Device Application and Management tools and infrastructure.
• Project Management certification or equivalent experience
• Strong understanding of ITIL, KPIs, and SLAs
• Prior experience utilizing IT Ticketing systems to track, prioritize, and resolve incidents.
• Highly organized and the ability to deal effectively with competing priorities and demands.
• Strong written and oral communication skills with the ability to engage with staff at all levels.
• Collaborative approach and strong relationship building skills.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Physical Therapy - CHS

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: 

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Provides leadership and administrative oversight for an academic department within the College of Health Sciences. The Chairperson facilitates and supports the academic, clinical, and research activities of the department’s program(s), ensuring alignment with the College’s mission and strategic goals. Serves as a representative of the department within the institution and external professional communities. Supports the Rush mission, vision, values, and practitioner-teacher model. Provides direction in faculty development, curriculum oversight, research advancement, and operational excellence.

Other information:
Required Qualifications
•Earned doctorate and associated credentials in a field appropriate to providing academic leadership for the department.
•Demonstrated abilities in teaching, research and scholarship, student advisement, committee service, management, and administration.
•Active in professional associations: demonstrated leadership role in organizations or societies external to Rush University related to the profession.
•Knowledge of clinical practice and management in an academic medical institution, experience in practice (preferred).
•A minimum of 8 years of experience in the relevant professional field, including at least 5 years in a full-time academic role with teaching responsibilities.
•State of Illinois license required or application in process

Responsibilities:

Job Standards:

1)Supports the mission, vision, goals and strategic objectives of the college, university and medical center.
2)Provides leadership for the development and implementation of the vision, mission and strategic plan of the department’s educational programs and patient care services.
3)Ensures the quality of the educational program(s) offered within the department as demonstrated by program outcomes and rankings (where available).
4)Ensures the quality of clinical and support activities provided by the department, as applicable.
5)Develops and maintains an effective research program within the department.
6)Maintains financial integrity of the department.
7)Supports professional, community and continuing education service activities within the department.
8)Provides faculty and staff development and a positive and productive work environment.
9)Promotes diversity within the department, college, university and medical center.
Program Administration:
Department Operations:
1)Reports to the Dean, College of Health Sciences for all academic department activities.
2)Establishes goals and objectives for all department functions.
3)Responsible for the organization of the department and for the execution of the Medical Center, University, and College policies insofar as they affect the department.
4)Accountable for the professional activities of each department member as such activities relate to the department.
5)Fosters intradepartmental communication through regular faculty meetings and frequent consultation with the faculty of the department.
6)Fosters extra-departmental communication throughout Rush on issues involving the department.
7)Assures compliance with institutional, state, federal, and professional agency regulations and accrediting agency standards.
8)Ensures compliance with the Rules of Governance of Rush University and the Policies and Procedures of the College of Health Sciences by all members of the department faculty.
9)Participates in and develops community service in the department.
10)Promotes philanthropic development.
11)Responsible for all programmatic data (i.e. accreditation data, student records, internal reporting).
12)Responsible for establishing a culture of collegiality and collaboration within the department and across the colleges.
13)Assumes other duties related to chairperson role as assigned by the Dean of the College of Health Sciences.
Faculty/Staff
1)Assures that there are the appropriate number of faculty/staff necessary to accomplish the defined goals and objectives of the department and meet accreditation requirements.
2)Establishes the optimal mix of faculty activities in the areas of education, research and administration in a manner that allows for accomplishment of department goals and objectives and recognizes the various specialties, expertise and career objectives/promotion of each faculty member.
3)Maintains a committed faculty through a recruitment program which will promote diversity among members in the pursuit of excellence in practice, education, and research.
4)Oversees faculty and staff evaluation and development.
Budget and Finance
1)Defines and assures availability of resources (such as space, equipment, technical and clerical support) necessary to support the department.
2)Makes recommendations to the Dean annually regarding the department budget, including both operational and capital expenses, and manages the department within the approved budget.
3)Develops sources of non-operational revenues such as endowments, grants, contracts and gifts.
Educational Program
1)Provides oversight for the educational program(s) including:
a.Marketing of programs and recruitment/selection of students, in collaboration with marketing and admissions.
b.Quality standards and all educational activities include maintenance of specialized programmatic accreditation and compliance with institutional, state, federal, and professional agency regulation and accreditation standards.
c.Student advising.
2)Leads and provides oversight for development and evaluation of curricula in conjunction with the college/university curriculum committees.
3)Actively participates in the department’s teaching program.
4)Ensures that appropriate clinical affiliate sites are established and maintained for students.
Research Programs
1)Supports the college agenda for allied research partnerships with clinical operations.
2)Reviews all grant applications and research proposals emanating from the department with respect to appropriateness of purpose.
3)Promotes evidence-based practice and research and the generation and dissemination of new knowledge in the field.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Community & Mental Health CON

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range:$40.00 - $70.00 per hour
 Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Clinical faculty in the Rush University College of Nursing work under the guidance and direction of the course director and the department Associate Chairperson or Chairperson. The educational activities of the clinical faculty member are course-specific. This is an unranked, part-time faculty position. Faculty members function in accordance with the mission, vision and values of Rush University Medical Center and the College of Nursing.

Other information:
Required Job Qualifications:
• A professional nurse with a minimum of a master's degree in nursing from an accredited school of nursing.
• Specialization at the graduate level specific to the clinical area where the clinical faculty member will teach may be required.
• Current RN licensure in the state of Illinois.
• Excellent clinical and communication skills.
Preferred Job Qualifications:
• Teaching experience.

Responsibilities:
1.Directs the learning of students in clinical, classroom, and online courses.
2.Plans student assignments as necessary.
3.Evaluates student performance consistent with the course objectives and evaluation criteria.
4.Attends meetings deemed necessary to facilitate the educational program(s) and course objectives.
5.Is knowledgeable about the objectives of the education program and the specific course(s) being taught.
6.Maintains required competencies as determined by Rush University Medical Center and the College of Nursing.
7.Clinical faculty members are appointed by the department Chairperson.
8.Appointments are renewed annually.
9.Compensation is negotiated quarterly based on course assignments.
10.Performance is reviewed regularly by the course director and department Associate Chairperson or Chairperson.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Bone Marrow Transplant

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 10 Hr (7:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $37.50 - $62.21 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Bone Marrow Transplant (BMT) Oncology Nurse Navigator 2 is a registered nurse (RN) who works collaboratively with physician practices and multi-disciplinary teams as to promote the effective utilization of services and coordination of care for patients within the Section of Bone Marrow Transplant and Cellular Therapy within the Cancer Center service line. The BMT Oncology Nurse Navigator 2 assesses patients' psychosocial, financial, and clinical needs throughout the continuum of care ensuring high quality care while supporting quality metrics of the BMT Program, Cancer Center, and Rush University Medical Center. The BMT Oncology Nurse Navigator 2 functions as a liaison between patients, physician practices, the hospital, and the community performing functions that meet the core competencies of oncology navigation; Care Coordination, Communication, Education, and Professional Role/Care as well as the domains of the Profession Practice Model; Relationships and Caring, Evidence Based Practice, Technical Expertise, Critical Thinking and Leadership. The focus of this position is coordination of patient care from the initial bone marrow transplant referral to the transplant. In this role, the RN interacts with patients, families, and a wide variety of personnel both within and outside the institution. The RN must have excellent communication and interpersonal skills and the ability to take initiative, problem solve, and function collaboratively or autonomously when needed. This RN exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Requirements:
•Current State of Illinois Registered Nurse licensure required
•At least one year of nursing experience.
•Earned nursing degree of baccalaureate level of education or higher.
•Oncology nursing experience preferred
•Oncology nursing certification preferred
Physical Demands:
•Ability to travel throughout the Medical Center and some roles may require travel to other sites of care.
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Relationships and Caring1. Establishes a caring therapeutic relationship with patients and families
utilizing effective communication while managing a defined patient
caseload.

2. Assesses patients for social determinants of health; utilizing findings to
develop a plan of care and mutual goal setting.
3. Serves as liaison for the patient, becoming an expert on the patient
and their needs throughout the trajectory of their care from
diagnosis to end of life or survivorship
4. Advocates for patient and their families to ensure timely access to treatment and equal access to health care

5. Collaborates with all members of the health care team in a positive, professional manner to ensure coordination of patient care.
6. Serves as a reference regarding clinical trials and coordinates care with
The clinical trial office

7. Provides psycho-social support and facilitates referrals and transitions of
care ensuring effective utilization of internal and community resources

Evidence-Based Practice
1. Provides symptom managements utilizing guidelines/evidence based practice from oncology resources in collaboration with providers
2.Performs role utilizing EBP within specialty established by nationally recognized oncology nursing associations, cancer societies and networks as well as published research and quality documents.
Technical Expertise1. Responds to patient questions and needs via various technology: “My Chart,” staff messages, telephone contact, etc.
2.Coordinates/Schedules admissions, surgeries, laboratory testing, radiographic exam, and infusion for patients and donors.
3.Evaluates pre-transplant testing for patients and donors, noting discrepancies between test results and stem cell transplant eligibility criteria. Addresses test results with physicians
4.Performs related and unrelated donor search/evaluation.
5.Interacts with National Marrow Donor Program to initiate donor searches, confirmatory typing, scheduling of donation etc.
6.Completes necessary transplant forms to ensure compliance with National Marrow Donor Program.
7.Provides continual communication with the Bone Marrow Transplant and Cellular Therapy Medical Director, Physicians, and Advance Practice Providers to ensure comprehensive management of patient care.
8.Interacts with Reimbursement Specialists to ensure timely financial review and approval.
9.Ensures compliance with RUMC Bone Marrow Transplant policies.
10.Ensures compliance with the Foundation of Accreditation of Cellular Therapy (FACT).
11.Performs basic administrative tasks related to role
12.Establishes plan for venous access via assessment of peripheral veins.
13.Performs nursing procedures per policy.
14.Assists providers with procedures utilizing appropriate technique.
15.Assesses patient and family learning style to provide ongoing education regarding diagnosis, staging, treatment, side effects and self-care.
16.Provides detailed documentation in the electronic medical record to support assessment and interventions
Critical Thinking1. Reviews medical records to ensure completeness as applicable for patient
diagnosis and staging. Requests additional medical records as needed
2.Ensures new patients are scheduled for appropriate providers based upon
assessment of patient and collaborates to alter plan as needed
3.Assesses patients in person or remotely to evaluate current status and needs
4.Provides telephone triage as defined by guidelines and in collaboration with provider coordinating care with infusion room, home health, urgent care or emergency department as required
5.Recognizes changes in patient status and responds in a timely manner to optimize patient outcomes
6.Prioritizes complex patient care based upon knowledge and clinical experience.
7.Assesses patient compliance with treatment plan
Leadership1. Demonstrates accountability for professional practice, continuing education
and progress toward achievement of goals
3.Establishes and maintains expertise regarding disease, staging, current treatment options, donor/recipient HLA typing and eligibility, and management of adverse events for patients and donors.
4.Serves as a liaison between practice and referral sources
5.Participates in quality metric initiatives supporting optimal outcomes, value based metrics, and FACT requirements.
6.Assists in patient identification for tumor board, coordinates weekly BMT multidisciplinary meeting, and participates in patient presentation and care plan development.
7.Participates in the orientation and education of health care team members
8.Serves as key member of multi-disciplinary team supporting patient cohesiveness, efficiency, and patient focused care.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: 104073525 HR Strategy and Analytics

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $55.16 - $89.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for providing practical organizational change management solutions for changes driven by one or more functions within Human Resources. The HR Change Manager is responsible for change management assessment, strategy development, planning, and templates and supports relevant functional or operational leader in gaining leadership engagement, communications planning, and training solutions. The HR Change Manager develops and enhances supporting methodologies and tool sets based on healthcare and consulting best practices, and approaches each Human Resources initiative from a system lens. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
•Bachelor’s degree in related discipline (e.g., Human Resources Operations, Business Management, Psychology, Communications, Organizational Behavior, Organization Development or similar fields)
•5 years of experience providing change management solutions in support of large scale process/technology projects and/or other transformational initiatives.
•Must have experience in developing work plans, project scopes, pricing estimates, and presentations to assist in selling work to clients.
•Experience in change management areas such as communications, training and support, leadership engagement or change network management.
•Strong project management methodology background, including schedule, scope, issue and risk management experience.
Additional Job Information:
•Hours outside normal business hours may be occasionally required to meet project deadlines.

Responsibilities:
•Advises HR functional leaders in the end-to-end process of rolling out a change in their policy, process, or procedure that will impact the organization.
•Helps identify and document organizational impacts of Human Resources initiatives and planning strategies, leading to successful adoption of change.
•Assesses organizational and departmental cultures, capabilities, and alignment to effectively tailor HR change management approaches.
•Supports and enables HR functional leaders to develop and enact change management strategies by supporting functional/operational leaders with:
oDeveloping comprehensive organizational change management strategies and plans
oIdentifying change risks and developing mitigation strategies
oLeading the development and execution of communication strategies and plans
oWorking with Learning & Development to analyze learning needs, develop training approaches and curricula, and support the development of in-person, virtual, and on-demand training programs
oConducting train-the-trainer sessions and classroom-based training sessions
oAssessing the effectiveness of communication and training
oAssessing organization readiness for change and developing interventions to improve alignment
oManaging functional area budgeting and invoicing as necessary
oDeveloping goals for change management, along with effective approaches for sustaining measuring effectiveness and goal achievement following implementation
•Leads change impact and stakeholder analysis and develops change management approaches and strategies tailored to clients’ organizations and change goals.
•Identifies issues and risks related to organizational change and develops mitigation plans.
•Leads efforts to execute change management recommendations across areas such as vision/value definition and measurement, change communication, leadership engagement, organization alignment, and change sustainment.
•Ensures the readiness of the client organization(s) for a variety of HR changes.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML General Microbiology

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00AM - 3:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.02 - $55.18 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Supervises the technical operations of the laboratory, including resource and personnel management. This position is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing. Serves as an expert within the assigned field of responsibility. Instructs students, residents, new employees, and their direct reports. Evaluates their performance within established deadlines. Participates in presenting case studies or in-services. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

Other information:
Required Job Qualifications:
•CLIA QUALIFICATION FOR TESTING
•Education: Bachelor of Science or Arts degree in relevant science required
•A minimum of five (5) years of relevant experience in the specific laboratory discipline the role oversees is required. Certain laboratory specialties may necessitate more stringent certification criteria. In addition, candidates must demonstrate a proven track record of leading projects, implementing programs, and serving as a subject matter expert within a laboratory setting.
•Certification from nationally recognized certifying agency required. Eligibility as determined by ASCP and/or AMT requirements. Some laboratory disciplines may require more stringent certification criteria.
•Acceptable credentials (can vary depending on the laboratory section):
oMedical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
oMedical Technologist (MT) via the American Medical Technologists (AMT)
oBlood Bank (BB) via the ASCP
oChemistry (C) via the ASCP
oCytogenetics (CG) via the ASCP
oCytotechnologist (CT) via the ASCP
oHematology (H) via the ASCP
oMicrobiology (M) via the ASCP
oMolecular Biology (MB) via the ASCP
oTechnologist in HLA (CHT) or Specialist in HLA (CHS) via ACHI
oHistotechnologist (HTL) via the ASCP
•Communicates well, both orally and in writing. Determines what information is important and what should be communicated, how, to whom, and when. Practices Emotional Intelligence when communicating with others. Able to handle interpersonal relationships judiciously and empathically. Demonstrates the capacity to be aware of, control, and express one's emotions.
Preferred Job Qualifications:
•Master of Science degree in relevant discipline preferred
Physical Demands:
•Able to work in fast pace, often stressful, computerized environment. Able to lift 20 pounds and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials.

Responsibilities:
Job Responsibilities:
Job Components
• Fulfills all the job components for testing personnel whom they will supervisor; These may be an MLS, MLT, CT, HT, HTL, or other role(s), laboratory areas aligning to the credentials listed below.
Policy Compliance
• Understands and enforces departmental and institutional policies and practices.
•Writes, reviews, and updates departmental policies and procedures as mandated by accrediting or regulatory standards.
Workflow monitoring
•Monitors, regulates, and adjusts workflows to ensure needed tasks are completed on time.
•Demonstrates ability to recognize quality control values and respond appropriately to outliers, be a technical resource person, recognize instrument/ assay problems, and maintain technical proficiency.
•Responds to clinician inquiries timely, thoroughly, and respectfully.
Process Improvement
•Recognizes situations that require process improvement.
• Proficient in the use of process improvement tools (e.g. Fishbone diagrams, Root Cause Analysis, Failure Mode Effect Analysis).
•Responds to Safety Events and complaints in a timely manner. Investigates and determines if the event is a person or system issue.
•Applies Just Culture algorithms when the event is determined to be a person issue. Encourages staff to identify areas for process improvement and submit Safety Events to document unsafe situations.
Financial and Administrative – will be responsible for any combination of the following;
•Monitors expenses and assists in the investigation of budget variance reports.
•Provides input on the capital and operational budgets; gathers and analyzes data to produce needed information.
•Writes reports and memos.
•Prepares and conducts staff meetings.
•Orders and maintains appropriate inventory of supplies.
•Writes and conducts employee evaluations at least twice a year; more frequently if needed.
•Prepares staff schedules to minimize the use of over-time and staff burnout.
•Oversees validation and implementation of new equipment.
•Conducts employee discipline with managerial oversight.
•Participates in the development of Employee Engagement initiatives.
•Implements Employee Engagement initiatives.
•Conducts employment interviews and participates in the selection of new employees.
•Ensures the work area is maintained in a safe and uncluttered environment.
•Serves as a backup for the manager in their absence.
•Maintains inspection readiness.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Molecular Probe Laboratory

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00AM - 5:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Eligible for a $10,000 sign-on bonus

Pay Range: $34.89 - $50.63 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for performing complex laboratory procedures related to cytopathology testing, including screening slides, performing adequacy checks on fine needle aspirates, and processing and staining specimens. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush Code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion

Other information:
Education: Bachelor of Science Degree
Certification: CT(ASCP) required
Personal: Interacts effectively with peers, internal and external customers, excellent communication and organizational skills, ability to work effectively with others.
Proficiency Testing: Required to pass CAP proficiency testing annually.
REPORTS TO:
Laboratory Supervisor or Designee
WORKING CONDITIONS:
Able to work in fast pace, often stressful, computerized environment. Able to lift 20 pounds and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials.
CLIA QUALIFICATION FOR TESTING:
Employees in this job classification are qualified to perform high complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.

Responsibilities:
Performs Laboratory Testing
Utilizes required Personal Protective Equipment (PPE) to perform all laboratory procedures efficiently and effectively with minimal supervision once trained.¡@ All testing must be done following Rush approved Policies and Procedures.
Screening cytopathology slides of both gynecological and non-gynecological fluids
Performs adequacy checks of fine needle aspirates in the clinical areas (IR, OR, Endoscopy, etc).
Process specimens using cytospin, or thin-prep instrument.

Reviews negative cytological cases as a means of quality control.¡@
Participates in the training program for residents of Pathology and retains records of positive and interesting cases for educational purposes and inspecting agencies.

Works closely with clinical staff providing information on correct handling of specimens, test results, pertinent clinical information and decision making priority cases.
Quality Control and Preventative Maintenance
Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems or discrepancies and attempts to determine the cause of problem. Notifies appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure.
Troubleshooting
Performs basic troubleshooting of equipment and processes with minimal assistance, documents action and notifies appropriate personnel, for example, supervisors, of problems all of the time. Able to recognize when additional help is needed and seeks out that help.
Organization of Work Area
Keeps work area neat, clean, organized, and well stocked at all times. Disinfects area at the beginning and end of each shift.
Specimen Acceptability
Accepts no inappropriate specimens annually.
Turnaround Time Expectations
Meets turnaround time expectations by prioritizing and organizing the workload for the shift. Monitors the pending list periodically to ensure turn-around time of all samples.
Time Management
Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers to finish shift tasks. Adheres to the defined allotted time for breaks and lunch.
Continuing Education
Required to obtain and document 12 hours of laboratory continuing education per year.
Special Projects
Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame. Participates in procedure implementation and training of new staff and students. Encouraged to identify and participate in process improvement projects.
Tech-in-Charge
May perform the duties of the tech-in- charge for specified periods of time. Over sees operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director.
Results Reporting and Reviewing.
Transcribes results accurately into the Lab Information System.
Reviews lab results as required, and takes actions before verification and release.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Molecular Probe Laboratory

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00AM - 3:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.02 - $55.18 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Provides oversight of the technical operations within the area of responsibility (Hematology, Chemistry, Blood Bank, Microbiology, Histology). Ensures the competency of staff that provide clinical testing and timeliness of results. Mentors staff to cooperatively work with nursing and physicians to provide what is needed to care for patients effectively, efficiently and as quickly as possible Serves as an expert within the assigned field of responsibility. Instruct students, residents, and new employees. Evaluates their performance within established deadlines. Participates in presenting case studies or in-services. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

Other information:
Hematology, Chemistry, Blood Bank, Microbiology
Education: Bachelor’s Degree in Medical Technology or higher
education/work experience meeting the qualifications of moderate and/or high complexity Testing Personnel, Technical Consultant, Technical Supervisor or General Supervisor as defined by CLIA 42 CFR Part 493 Subpart M.
Certification from a nationally recognized certifying agency required. ASCP (or equivalent) certified preferred. Some laboratory disciplines may require more stringent certification criteria.
Acceptable credentials (can vary depending on the laboratory section):
•Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
•Medical Technologist (MT) via the American Medical Technologists (AMT)
•Blood Bank (BB) via the ASCP
•Chemistry (C) via the ASCP
•Cytogenetics (CG) via the ASCP
•Cytotechnologist (CT) via the ASCP
•Hematology (H) via the ASCP
•Microbiology (M) via the ASCP
•Molecular Biology (MB) via the ASCP
•Specialty in Cytometry (SCYM) via the ASCP
•Histology Technologist (HTL)
Recent quality and technical coordinator experience preferred.
Familiar with regulatory requirements for laboratories.
Proven organizational, interpersonal and communication skills highly desired.
Histology
•Registered Histology Technician HT (ASCP) or have completed an accredited histology program with minimum of 5 years of experience coupled with recent leadership experience.
•Successful passing of the HT (ASCP) certification exam.
•Or education/work experience meeting the qualifications of moderate or high complexity testing personnel as defined by CLIA 42 CFR Part 493 Subpart M.
•Familiar with regulatory requirements for laboratories.
•Proven organizational, interpersonal and communication skills.

Responsibilities:
Administrative and Advanced Technical Duties
•Functions as a department expert and performs as a bench testing personnel member along with the duties outlined below.
•Sit and engage in interviews for applicants for open positions.
•Establishes a detailed orientation and training program for new staff within their area of expertise
•Held responsible for the complete and adequate training of new staff within their area of expertise
•Stay engaged with new staff to determine knowledge gaps or struggles.
•Monitors KPIs and TAT and initiates troubleshooting measures for respective areas when applicable
•Mentor staff on continuous improvement of their performance and empowerment to make decisions with a patient focus.
•Provides continuing education opportunities to augment staff competency.
•Participates or initiates Quality Improvement initiatives. Gathers and analyzes data, then shares action plan for improvements. Responsible for changes within agreed upon timeline.
•Responsible for completion and sign off of the initial training checklist, 6-month competency and annual competency of all technologist staff.
•Ensures that all safety procedures are followed.
•Audits staff performance to ensure proper interaction with other team members and nursing staff based on hospital and department standards.
•Holds a monthly meeting with respective staff members
•Hold meetings with the lab director
•Enforces the use of departmental communication logs and shift to shift hand offs.
•Conscious of supply usage, monitors waste and makes recommendations for use of newer or less expensive products.
•Responds to physician and patient complaints with professionalism and in a timely manner.
•Handles and addresses non-conformity and Safety Events (TRIPSS) using SBAR in a respectful and timely manner
•Maintains accurate and up-to-date procedure manuals in all areas.
•Participates in the readiness for regulatory inspections.
•Addresses all teamwork issues quickly and professionally.
•Attends organizational meetings and is engaged and participates in the discussion.
•Makes certain that new or modified procedures are read and signed off within 30 days.
•Models telephone etiquette and holds staff accountable for professionalism, courtesy, helpfulness and proper tone.
•Responsible for a clean and organized work area.
•Reads and responds to emails in a timely fashion.
•Is available to staff off-hours via phone, in person or electronically for technical related duties
•Participates in test method selection for clinical testing.
•Responsible to new test validation, including accuracy and precision.
•Ensures participation in approved proficiency testing.
•Establishes and maintains the necessary Quality Control and review, including establishing parameters for acceptable performance and performing necessary review of data to ensure quality testing. Ensuring that all values are reviewed by Lab Director before accepting.
•Resolves technical issues as appropriate and teaches troubleshooting techniques to other staff. Keeps maintenance records up to date..
•Undertakes the competency assessment of staff working in their area.
•Other job duties as needed/assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Chemistry

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 3

Work Schedule: 8 Hr (11:00PM - 7:30AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $29.36 - $42.61 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Laboratory Scientist 1 is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush Code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion

Other information:
•Education: Bachelor’s degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489; no previous experience required.
•Acceptable credentials (can vary depending on the laboratory section):
oMedical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
oMedical Technologist (MT) via the American Medical Technologists (AMT)
oBlood Bank (BB) via the ASCP
oChemistry (C) via the ASCP
oCytogenetics (CG) via the ASCP
oCytotechnologist (CT) via the ASCP
oHematology (H) via the ASCP
oMicrobiology (M) via the ASCP
oMolecular Biology (MB) via the ASCP
oSpecialty in Cytometry (SCUM) via ASCP
oTechnologist in HLA (CHT) via ACHI
oMedical Laboratory Technician (MLT) via AACC or ASCP with a minimum of 5 contiguous year's high complexity clinical laboratory experience.
•Associate’s degree and/or education/work experience qualifications as defined by CLIA 42 CFT 493 148; and MLT or other laboratory certification; and 5 contiguous years of experience required. Some laboratory sections may have more stringent education and certification requirements.
•Certification from a nationally recognized certifying agency is required. Some laboratory disciplines may require more stringent certification criteria.
•Acceptable credentials (can vary depending on the laboratory section):
•Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
•Affective behavior: Interacts effectively and respectfully with everyone encountered at the medical center.

Responsibilities:
• Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained. All testing must be done following Rush approved Policies and Procedures.
•Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems or discrepancies and attempts to determine the cause of the problem. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure.
•Performs basic troubleshooting of equipment and processes with minimal assistance, documents action, and notifies appropriate personnel, for example, supervisors, of problems all the time. Able to recognize when additional help is needed and seek out that help.
•Keeps work area neat, clean, organized, and well-stocked at all times. Disinfect the area at the beginning and end of each shift.
•Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification
•Meets turnaround time expectations by prioritizing and organizing the workload for the shift. Monitors the pending list periodically to ensure turnaround time of all samples.
•Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers to finish shift tasks. Adheres to the defined allotted time for breaks and lunch.
•Required to obtain and document 12 hours of laboratory continuing education per year.
•Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame. Participates in procedure implementation and training of new staff and students. Encouraged to identify and participate in process improvement projects.
•May perform the duties of the tech-in-charge for specified periods. Oversees operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example, a supervisor or director, and does so.
•Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper-generated results and transcribes them accurately into the Lab Information.Additional Job Components
•Additional job duties will be defined by the laboratory's specific bench or assignment competencies.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML General Microbiology

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00AM - 3:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.02 - $55.18 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Provides oversight of the technical operations within the area of responsibility (Hematology, Chemistry, Blood Bank, Microbiology, Histology). Ensures the competency of staff that provide clinical testing and timeliness of results. Mentors staff to cooperatively work with nursing and physicians to provide what is needed to care for patients effectively, efficiently and as quickly as possible Serves as an expert within the assigned field of responsibility. Instruct students, residents, and new employees. Evaluates their performance within established deadlines. Participates in presenting case studies or in-services. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

Other information:
Hematology, Chemistry, Blood Bank, Microbiology
Education: Bachelor’s Degree in Medical Technology or higher
education/work experience meeting the qualifications of moderate and/or high complexity Testing Personnel, Technical Consultant, Technical Supervisor or General Supervisor as defined by CLIA 42 CFR Part 493 Subpart M.
Certification from a nationally recognized certifying agency required. ASCP (or equivalent) certified preferred. Some laboratory disciplines may require more stringent certification criteria.
Acceptable credentials (can vary depending on the laboratory section):
•Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
•Medical Technologist (MT) via the American Medical Technologists (AMT)
•Blood Bank (BB) via the ASCP
•Chemistry (C) via the ASCP
•Cytogenetics (CG) via the ASCP
•Cytotechnologist (CT) via the ASCP
•Hematology (H) via the ASCP
•Microbiology (M) via the ASCP
•Molecular Biology (MB) via the ASCP
•Specialty in Cytometry (SCYM) via the ASCP
•Histology Technologist (HTL)
Recent quality and technical coordinator experience preferred.
Familiar with regulatory requirements for laboratories.
Proven organizational, interpersonal and communication skills highly desired.
Histology
•Registered Histology Technician HT (ASCP) or have completed an accredited histology program with minimum of 5 years of experience coupled with recent leadership experience.
•Successful passing of the HT (ASCP) certification exam.
•Or education/work experience meeting the qualifications of moderate or high complexity testing personnel as defined by CLIA 42 CFR Part 493 Subpart M.
•Familiar with regulatory requirements for laboratories.
•Proven organizational, interpersonal and communication skills.

Responsibilities:
Administrative and Advanced Technical Duties
•Functions as a department expert and performs as a bench testing personnel member along with the duties outlined below.
•Sit and engage in interviews for applicants for open positions.
•Establishes a detailed orientation and training program for new staff within their area of expertise
•Held responsible for the complete and adequate training of new staff within their area of expertise
•Stay engaged with new staff to determine knowledge gaps or struggles.
•Monitors KPIs and TAT and initiates troubleshooting measures for respective areas when applicable
•Mentor staff on continuous improvement of their performance and empowerment to make decisions with a patient focus.
•Provides continuing education opportunities to augment staff competency.
•Participates or initiates Quality Improvement initiatives. Gathers and analyzes data, then shares action plan for improvements. Responsible for changes within agreed upon timeline.
•Responsible for completion and sign off of the initial training checklist, 6-month competency and annual competency of all technologist staff.
•Ensures that all safety procedures are followed.
•Audits staff performance to ensure proper interaction with other team members and nursing staff based on hospital and department standards.
•Holds a monthly meeting with respective staff members
•Hold meetings with the lab director
•Enforces the use of departmental communication logs and shift to shift hand offs.
•Conscious of supply usage, monitors waste and makes recommendations for use of newer or less expensive products.
•Responds to physician and patient complaints with professionalism and in a timely manner.
•Handles and addresses non-conformity and Safety Events (TRIPSS) using SBAR in a respectful and timely manner
•Maintains accurate and up-to-date procedure manuals in all areas.
•Participates in the readiness for regulatory inspections.
•Addresses all teamwork issues quickly and professionally.
•Attends organizational meetings and is engaged and participates in the discussion.
•Makes certain that new or modified procedures are read and signed off within 30 days.
•Models telephone etiquette and holds staff accountable for professionalism, courtesy, helpfulness and proper tone.
•Responsible for a clean and organized work area.
•Reads and responds to emails in a timely fashion.
•Is available to staff off-hours via phone, in person or electronically for technical related duties
•Participates in test method selection for clinical testing.
•Responsible to new test validation, including accuracy and precision.
•Ensures participation in approved proficiency testing.
•Establishes and maintains the necessary Quality Control and review, including establishing parameters for acceptable performance and performing necessary review of data to ensure quality testing. Ensuring that all values are reviewed by Lab Director before accepting.
•Resolves technical issues as appropriate and teaches troubleshooting techniques to other staff. Keeps maintenance records up to date..
•Undertakes the competency assessment of staff working in their area.
•Other job duties as needed/assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML General Microbiology

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00AM - 3:30PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $38.02 - $55.18 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Provides oversight of the technical operations within the area of responsibility (Hematology, Chemistry, Blood Bank, Microbiology, Histology). Ensures the competency of staff that provide clinical testing and timeliness of results. Mentors staff to cooperatively work with nursing and physicians to provide what is needed to care for patients effectively, efficiently and as quickly as possible Serves as an expert within the assigned field of responsibility. Instruct students, residents, and new employees. Evaluates their performance within established deadlines. Participates in presenting case studies or in-services. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

Other information:
Hematology, Chemistry, Blood Bank, Microbiology
Education: Bachelor’s Degree in Medical Technology or higher
education/work experience meeting the qualifications of moderate and/or high complexity Testing Personnel, Technical Consultant, Technical Supervisor or General Supervisor as defined by CLIA 42 CFR Part 493 Subpart M.
Certification from a nationally recognized certifying agency required. ASCP (or equivalent) certified preferred. Some laboratory disciplines may require more stringent certification criteria.
Acceptable credentials (can vary depending on the laboratory section):
•Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
•Medical Technologist (MT) via the American Medical Technologists (AMT)
•Blood Bank (BB) via the ASCP
•Chemistry (C) via the ASCP
•Cytogenetics (CG) via the ASCP
•Cytotechnologist (CT) via the ASCP
•Hematology (H) via the ASCP
•Microbiology (M) via the ASCP
•Molecular Biology (MB) via the ASCP
•Specialty in Cytometry (SCYM) via the ASCP
•Histology Technologist (HTL)
Recent quality and technical coordinator experience preferred.
Familiar with regulatory requirements for laboratories.
Proven organizational, interpersonal and communication skills highly desired.
Histology
•Registered Histology Technician HT (ASCP) or have completed an accredited histology program with minimum of 5 years of experience coupled with recent leadership experience.
•Successful passing of the HT (ASCP) certification exam.
•Or education/work experience meeting the qualifications of moderate or high complexity testing personnel as defined by CLIA 42 CFR Part 493 Subpart M.
•Familiar with regulatory requirements for laboratories.
•Proven organizational, interpersonal and communication skills.

Responsibilities:
Administrative and Advanced Technical Duties
•Functions as a department expert and performs as a bench testing personnel member along with the duties outlined below.
•Sit and engage in interviews for applicants for open positions.
•Establishes a detailed orientation and training program for new staff within their area of expertise
•Held responsible for the complete and adequate training of new staff within their area of expertise
•Stay engaged with new staff to determine knowledge gaps or struggles.
•Monitors KPIs and TAT and initiates troubleshooting measures for respective areas when applicable
•Mentor staff on continuous improvement of their performance and empowerment to make decisions with a patient focus.
•Provides continuing education opportunities to augment staff competency.
•Participates or initiates Quality Improvement initiatives. Gathers and analyzes data, then shares action plan for improvements. Responsible for changes within agreed upon timeline.
•Responsible for completion and sign off of the initial training checklist, 6-month competency and annual competency of all technologist staff.
•Ensures that all safety procedures are followed.
•Audits staff performance to ensure proper interaction with other team members and nursing staff based on hospital and department standards.
•Holds a monthly meeting with respective staff members
•Hold meetings with the lab director
•Enforces the use of departmental communication logs and shift to shift hand offs.
•Conscious of supply usage, monitors waste and makes recommendations for use of newer or less expensive products.
•Responds to physician and patient complaints with professionalism and in a timely manner.
•Handles and addresses non-conformity and Safety Events (TRIPSS) using SBAR in a respectful and timely manner
•Maintains accurate and up-to-date procedure manuals in all areas.
•Participates in the readiness for regulatory inspections.
•Addresses all teamwork issues quickly and professionally.
•Attends organizational meetings and is engaged and participates in the discussion.
•Makes certain that new or modified procedures are read and signed off within 30 days.
•Models telephone etiquette and holds staff accountable for professionalism, courtesy, helpfulness and proper tone.
•Responsible for a clean and organized work area.
•Reads and responds to emails in a timely fashion.
•Is available to staff off-hours via phone, in person or electronically for technical related duties
•Participates in test method selection for clinical testing.
•Responsible to new test validation, including accuracy and precision.
•Ensures participation in approved proficiency testing.
•Establishes and maintains the necessary Quality Control and review, including establishing parameters for acceptable performance and performing necessary review of data to ensure quality testing. Ensuring that all values are reviewed by Lab Director before accepting.
•Resolves technical issues as appropriate and teaches troubleshooting techniques to other staff. Keeps maintenance records up to date..
•Undertakes the competency assessment of staff working in their area.
•Other job duties as needed/assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.