Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Access Center Specialty Care

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 4 Hr (9:30:00 AM - 3:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:

Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

  H. E. L.P. Union Vacancy Announcement All Union applications must be submitted by 6/15/2025 at 11:59PM

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RUSH Supply Chain RUMC Staff

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 3

Work Schedule: 8 Hr (11:00:00 PM - 7:30:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.49 - $25.52 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Lead a team of Supply Chain Techs to achieve their daily deadlines while ensuring all service levels are met for Production, Receiving and Resupply areas.

Other information:
Required Job Qualifications:
• High School Diploma/GED required.
•Two years of Healthcare Supply Chain experience required.
•Must have basic math, reading, and writing skills.
Preferred Job Qualifications:
•Familiarity with personal computers preferred.
•Ability to coordinate and prioritize multiple tasks with deadlines to meet changing workload demands.
Physical Demands:
•Regularly stands for long periods of time and is frequently is required to walk; use hands to finger, handle or feel; and reach with hands and arms.
•Frequently moves boxes etc, weighing up to 20 pounds across office for various needs.
•Operates powered equipment appropriately and safely as required by varying environmental conditions.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Job Responsibilities:
•Receive, pack, and unpack items to be stocked and/or delivered on shelves/bins/Point of Use locations (i.e. Central Supply, storerooms, units, and any off-site locations).
•Receive and/or count stock items with accuracy and correctly record data manually or with the use of a computer. Verify established inventory par levels by comparing them to actual physical counts and re-order replenishment stock accordingly.
•Ensure accuracy of received supplies by counting and comparing packing lists/restock lists with delivered goods and inspect for damage, defects, or breaking, reporting any of these issues to the supervisor.
•Must meet established Supply Chain Policy #1 job performance standards and all scheduled timelines.
•Loads and offloads AGV system supply carts and appropriately parks/stages carts for next utilization.
•Must also be able to use AGV system touch screen correctly to send cart types to scheduled locations.
•Clean and maintain shelves within stocking areas and work in station areas to ensure compliance with safety and infection control regulations.
•Answer all telephone calls in accordance with the department's telephone script, ensuring calls are properly answered and appropriate actions are followed in a timely manner.
•Apply ICARE and IConnect in all interactions between inter/intra departments.
•Performs any and all Supply Chain job functions as assigned or required.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Psychiatry Rush Day Hosp PBC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

This position is part of Rush’s Day Program (Partial Hospitalization Program) for adults.  The role involves Structure group treatment and providing utilization management to support patients in their treatment planning, discharge needs, and overall care coordination.

  The Licensed Clinical Social Worker is a key member of the Department of Psychiatry and Behavioral Sciences at Rush. The LCSW provides clinical consultation to assess and treat individuals with common mental and behavioral health conditions and their family members in a multidisciplinary outpatient practice setting, on inpatient, and hospital units and within the home and school communities. Insight and direction for patients will be offered to ensure that clients are connected to other services and support in the community, at school or in another appropriate setting. The LCWS works in collaboration with psychiatrists, psychologists, social workers, counselors and other members of the multi-disciplinary team. The person who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures  

Other information:
Required Job Qualifications:

•   Master’s degree in Social Work, Psychology or Applied Behavioral Science required. 
• Current State of Illinois licensure as LCSW required.
•  Two years of previous social work experience in healthcare, care management, mental health and/or social services 
• Excellent interpersonal skills and solid knowledge of community resources, demonstrated organizational skills. 
• Ability to assess patient and family needs, able to ask appropriate questions. 

Preferred Job Qualifications: 

• In-depth experience working with patient groups.
•  Experience with evidence based therapies. 
• Strong active listening, critical thinking, judgment and decision making skills. 
• Excellent verbal and written communication, interpersonal and organizational skills. 
• Proficiency with MS Office Suite. 
• Ability to sense problems or potential problems. 
• Ability to apply inductive and deductive reasoning to information received and identifying relationships between seemingly unrelated events/information. 
• Bilingual English/Spanish preferred.  

Responsibilities:

•   Interviews, assesses and evaluates clients and families who present themselves for care; provides professional outpatient counseling and treatment with the goal of maximizing personal/family stability.
•  Prepares intake summaries, treatment plans and case summaries while maintaining on-going confidential records. 
• Charts member's treatment and progress in accordance with state and other regulations and in keeping with accepted community standards. 
• Develops implements and evaluates treatment approaches for clients and affected family members, including individual, family, group or intensive therapeutic modalities.
•  Confers and consults with physicians and other care team members regarding client's progress and treatment; this may include conferring with attending physicians regarding hospitalized clients regarding recommendations for treatment plans. 
• Utilizes resources within the community that support children and families to meet treatment goals (these community resources will offer options for referrals to external resources for the client and/or family members). Participates in development, implementation and evaluation of programs within the psychiatry department at Rush.
•  Develops and conducts psycho-educational classes and groups.
•  Supervises the work of social work interns.
•  Performs related duties as required.  

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Group

Hospital: Rush University Medical Center

Department: Neuro Mvmt Disorders - Office

Work Type: Full Time 

Movement Disorders – Neuro-geneticist – Clinical Faculty 

Rush University Medical Center 

Chicago, IL 

The Parkinson’s Disease and Movement Disorders Program at Rush University Medical Center, Chicago, is expanding its program. We are seeking a neuro-geneticist.  

•The neuro-geneticist will join nine full-time Movement Disorders specialists, four neuropsychologists, two psychiatrists, four neurologist fellows, one full-time genetic counselor, a physician-assistant and an advanced practice nurse on the downtown campus to support our mission focused on Patient Care, Research and Education.  

•The neuro-geneticist will participate in outpatient clinics and multi-disciplinary programs, such as the new Rush Center for Genomic Medicine (RCOG), which is a collaborative center with the Department of Pediatrics.

 •Primarily an outpatient program with clinic hours from 8:00 AM to 5:00 PM and sees approximately 8,500 adult and pediatric patients annually.

 •Eligible for a faculty appointment at the Assistant Professor level or higher at Rush Medical College; faculty rank will be commensurate with experience.

 •This position will be predominantly clinically focused, with opportunities for research collaboration and educational initiatives. 

Program Overview (Rush Parkinson’s Disease and Movement Disorders Program): 

•Rush University holds several Centers of Excellence designations and is the longest existing movement disorder program in Chicagoland. 

•An inpatient movement disorder consult service is staffed by neurologists and run by movement disorder fellows.

•Fellows, students, residents, and videography are integral parts of the program. 

•Opportunities for involvement in clinical research, leadership within the Rush Center for Genomic Medicine (RCOG), neuro-genetics program building, and supervision of residents and fellows are also available. 

Rush University System for Health (Rush) is an academic health system whose mission is to improve the health of the individuals and the diverse communities it serves through the integration of outstanding patient care, education, research and community partnerships. 

Rush includes Rush University Medical Center, Rush University, Rush Copley Medical Center and Rush Oak Park Hospital, as well as numerous regional outpatient care facilities. Rush University, with more than 2,500 students, is a health sciences university that comprises Rush Medical College, the College of Nursing, and the College of Health Sciences.

 Rush is an elite medical community recognized yearly for excellence in patient care, medical discovery and clinical expertise. We are committed to fostering and sustaining a climate and culture wherein all staff, faculty, patients, and students thrive. Our continued pursuits have earned Rush University Medical Center the distinction of being on U.S. News & World Report’s Best Hospitals Honor Roll for 2024-2025. This places the Medical Center amongst the top 50 of the more than 5,000 hospitals evaluated. U.S. News & World Report has also recognized eleven Rush programs amongst the nation’s best, including top ten national rankings for neurology and neurosurgery and orthopedics. Rush University Medical Center has received Vizient's Quality Leadership Award, ranking second among 99 academic medical centers across the country.

All three Rush hospitals have earned the LGBTQ Healthcare Equality Leader designation in the Healthcare Equality Index. Additionally, Rush has been named as one of the nation’s "Best Place to Work for Disability Inclusion" for the past six consecutive years. Our physicians, advanced practitioners, nurses and staff are the heartbeat of our health system’s ongoing success. We know how important it is to recruit and retain exceptional staff and faculty to execute our mission. 

We’re passionate about health equity: for the communities we serve, for our patients and for our employees. We know that the South and West Sides of Chicago have historically been underserved. As a result, there is a 16-year gap in the life expectancy of someone in Chicago’s Loop versus someone in Chicago’s West Side. As the largest employer on Chicago’s West Side, we take it seriously that our institution can change this. As part of our Anchor Mission strategy, we hire, invest, buy and source, and volunteer locally. We’ve invested more than $6 million on the West Side since 2018, and that number continues to grow every year. And, of course, we continue to provide excellent patient care for everyone who comes to Rush. 

Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, knowledge and skills; relevant experience and training; education, certifications, and licensure; primary work location; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role, as well as additional compensation such as sign-on and retention bonuses and relocation allowances. Opportunities for increased compensation based on exceeding productivity targets. We also offer a comprehensive benefits package. 

Required Qualifications: 

•M.D. degree •Licensed in the State of Illinois

 •Board Certified or Board Eligible in Neurology 

•Strong commitment to patient care, resident education, clinical medicine, and research 

•Medical Degree (MD or DO) from an accredited medical institution 

•Board-eligible or certified in Neurology 

•Valid IL medical license or ability to obtain licensure 

•Strong commitment to patient care, resident education, clinical medicine, and research 

•We support exceptional international physicians who meet the requirements for this position 

Pay Range: $213,000 - $290,000 Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

 Join Rush and become part of one of the nation’s best healthcare systems. 

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics 

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Kidney Transplantation

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $43.60 - $78.04 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Clinical Nurse Navigator will provide care coordination, follow up, and support to patients in an effort to improve their health outcomes. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
• Current State of Illinois Registered Nurse licensure required.
• Bachelor’s degree in Nursing or Master’s degree in Nursing required.
• At least three years of registered nurse experience required.
• BLS certification required.
• Excellent written and verbal communication skills.
• A high level of interpersonal skills is required.
• Proficiency with the Microsoft Office Suite.
• Data entry skills with attention to details.
• High degree of accountability and reliability.
• Ability to adaptable to change and interact with a variety of providers with different protocols and care processes.
• Ability to work independently as well as to integrate as part of a team and part of clinic flow.
• Cultural competency expressed via experience and interest in working with (culturally, economically and educationally) diverse populations, along with ability to work in low resource environments.
• Must be a resourceful and resilient, innovative problem solver and motivated learner. Friendly, cooperative, passionate and compassionate.
• Must be respectful of each individual's right to participate in health care services and decision-making.
• Respects individuals' confidentiality.
• Ability to attend some evening and weekend community events and meetings.

Responsibilities:
• Maintains and ensures compliance of all policies and procedures that guide and support the assigned services. These include, but are not limited to Joint Commission requirements, federal and state regulations, regulatory standards, etc.
• Provides consultation in specialty area to all levels of health care providers throughout the organization, affiliated schools of nursing, and the community.
• Offers guidance and emotional support to patients regarding decisions on follow-up and treatment plans.
• Arranges appointments with patients, reviews test preparation procedures, and assesses potential patient barriers to ensure the patient completes testing process.
• Contacts patients via phone calls, emails and letters to remind them about appointments, assists in scheduling/rescheduling appointments and answers questions about testing and treatment.
• Performs follow-up phone calls to patients after appointments as indicated.
• Works with participating sites to develop mechanisms for the sites to share the patient data (for those requiring follow-up) in a manner that utilizes their existing data and optimizes their time and effort.
• Completes all necessary electronic records and paperwork regarding patient interactions and appointments.
• Develops and maintains relationships with community leaders, community-based organizations, faith-based organizations, health institutions, schools, daycares, etc.
• Attends community-based events, including health fairs, support group meetings etc.
• Assists with the planning and execution of forums, special events and presentations to reach and educate the community.
• Supports reporting and paperwork to support funding and grant requirements, including tracking patient metrics such as appointment no-shows and lost to follow up ratios.
• Tracks all outreach and navigation activities and provides monthly reports.
• Demonstrates an awareness of self-responsibility and accountability for own professional practice and development.
• Administers nursing care to patients if applicable including assessment, planning, implementing, and evaluating the patient's care plan in coordination with the physician.
• Provides orientation/education for center and hospital staff, students, and other hospitals and community organizations, as requested.
• Performs related duties as required.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RML Chemistry

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 2

Work Schedule: 8 Hr (3:00:00 PM - 11:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $25.20 - $35.60 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for accepting, processing, and performing waived and moderate laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

Required Job Qualifications:
•Experience: No previous experience required.
•Associates degree or higher in relevant science required, or education/work experience meeting the qualification of moderate complexity testing personnel as defined by CLIA 42 CFR 493 1489.
•Employees in this job classification are qualified to perform waived and moderate complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996. RUMC reserves the right to limit an MLT's scope of testing.
•Certification (or eligible) from a nationally recognized certifying agency is required. Eligibility as determined by ASCP and/or AMT requirements. Some laboratory disciplines may require more stringent certification criteria.

Responsibilities:
Job Responsibilities:
Order Entry/Customer Service
•Performs multiple computer entry, inquiry, and receiving functions.
•Performs transcription of laboratory orders and registration activities when needed.
•Demonstrates good communication and customer service skills on the phone and in person.
•Calls critical results, documents to whom and that a “read back” was performed and within the expected time frame.
Specimen Processing
•Accessions and processes specimens according to the appropriate procedure prepare specimens accordingly for transport or delivery.
•Recognizes and resolves any specimen and equipment problems.
•Delivers specimens to RUSH laboratory locations, and/or loads specimens on instrumentation.
Performs Laboratory Testing
•Utilizes required Personal Protective Equipment (PPE) as defined by the lab area.
•Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained; All testing must be done following Rush-approved Policies and Procedures.
Quality Control and Preventative Maintenance
•Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation.
•Recognizes QC problems or discrepancies and attempts to determine the cause of problem. Notifies appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure.
Troubleshooting
•Performs basic troubleshooting of equipment and processes with minimal assistance, documents action and notifies appropriate personnel, for example, supervisors, of problems all the time. Able to recognize when additional help is needed and seek out that help.
Organization of Work Area
•Keeps work area neat, clean, organized, and well-stocked at all times. Disinfects the area at the beginning and end of each shift.
Specimen Acceptability
•Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification.
Turnaound Time Expectations
•Meets turnaround time expectations by prioritizing and organizing the workload for the shift. Monitors the pending list periodically to ensure turnaround time of all samples.
Time Management
•Utilizes time effectively and seeks out additional job duties when shift tasks are complete.
•Completes work without incurring overtime. Assists fellow workers to finish shift tasks.
•Adheres to the defined allotted time for breaks and lunch.
Continuing Education
•Required to obtain and document 12 hours of laboratory continuing education per year.
Special Projects
•Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame.
•Participates in procedure implementation and training of new staff and students.
•Encouraged to identify and participate in process improvement projects.
Report Reviewing and Results Reportings
•Reviews lab results as required and takes appropriate action before verification and release.
•Recognizes and calls critical results within defined time frames.
•Reviews paper generated results and transcribes accurately into the Lab Information System.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: RAB Lab

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (9:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $32.00 - $46.44 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
This position is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion.

Certification from a nationally recognized certifying agency is required. Some laboratory disciplines may require more stringent certification criteria.
Acceptable credentials (can vary depending on the laboratory section):
•Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
•Medical Technologist (MT) via the American Medical Technologists (AMT)
•Blood Bank (BB) via the ASCP
•Chemistry (C) via the ASCP
•Cytogenetics (CG) via the ASCP
•Cytotechnologist (CT) via the ASCP
•Hematology (H) via the ASCP
•Microbiology (M) via the ASCP
•Molecular Biology (MB) via the ASCP
•Specialist in Cytometry (SCYM) via the ASCP
•Technologist in HLA (CHT) or Specialist in HLA (CHS) via ACHI
•Medical Laboratory Technician (MLT) via AACC or ASCP with a minimum of 7 contiguous year's laboratory-related experience.
Experience:
•Bachelor’s Degree with certification, and a minimum of 24 contiguous months of high-complexity clinical laboratory experience required.
•Associate’s degree and/or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489; and with MLT or other certification; and 7 contiguous years of high-complexity clinical laboratory experience required.
CLIA QUALIFICATION FOR TESTING:
Employees in this job classification are qualified to perform moderate and high complexity testing. Employees' education and/or laboratory experience meet the requirements delineated in the Clinical Laboratory Improvement Amendment of 1996.
Physical Demands:
Able to work in fast pace, often stressful, computerized environment. Able to lift 20 lbs and perform repetitive motions. Works in laboratory with exposure to potentially infectious and hazardous materials.

Responsibilities:
Advanced Technical Duties:
•Demonstrates proficiency in all duties as defined in the role of Medical Technologist I.
•Demonstrates proficiency in identifying and resolving process issues that affect the laboratory's ability to perform laboratory testing
•Acts as a resource for identifying and solving quality control issues and escalating these when appropriate.
•Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help.
•Required to prepare and present a minimum of 15 minutes of continuing education within the department.
•Required to identify and participate in process improvement projects.
•Ensures that sufficient reagents and supplies necessary for test performance are available. Notifies supervisory staff when minimum inventory level is encountered.
•Serves as an educator and trainer for students and new employees
•Recognizes when changes in the workflow are needed by adjusting work to incorporate STAT tests or fluctuations in work volume
•Serves as the owner of a test or process to ensure performance excels minimum quality requirements
Job Components
Performs Laboratory Testing
Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained. All testing must be done following Rush-approved Policies and Procedures. Acts as a technical resource for the testing area.
Quality Control and Preventative Maintenance
Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems or discrepancies and attempts to determine the cause of the problem. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure. Acts as a resource for identifying and solving quality control issues and escalating these when appropriate.
Troubleshooting
Performs basic and advanced troubleshooting of equipment and processes with minimal assistance, documents action and notifies appropriate personnel, for example, supervisors, of problems all of the time. Demonstrates troubleshooting proficiency and therefore rarely needs to seek additional help.
Organization of Work Area
Keeps work area neat, clean, organized, and well-stocked at all times. Disinfect area at the beginning and end of each shift.
Specimen Acceptability
Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification.
Turnaround Time Expectations
Meets turnaround time expectations by prioritizing and organizing the workload for the shift. Monitors the pending list periodically to ensure turnaround time of all samples.
Time Management
Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers in finishing shift tasks. Adheres to the defined allotted time for breaks and lunch
Continuing Education
Required to obtain and document 12 hours of laboratory continuing education per year. Required to prepare and present a minimum if 15 minutes of continuing education within the department.
Special Projects
Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed-upon time frame. Participates in procedure implementation and training of new staff and students. Required to identify and participate in process improvement project
Tech-in-Charge
Required to perform the duties of the tech-in-charge for specified periods. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example, a supervisor or director, and does so.
Report Reviewing and Results Reporting
Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper-generated results and transcribes them accurately into the Lab Information System
Required Job Qualifications:
Education: Bachelor's degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489.
Additional Job Components
Fulfills all job requirements of a Medical Technologist I.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Hematology-Oncology PBC RUMC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 10 Hr (7:00:00 AM - 5:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.50 - $29.73 per hour

Sign On Bonus:$3,000

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: University Anes Pain Center

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $19.50 - $29.73 per hour

Sign on Bonus: $3,000

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

Other information:
Required Job Qualifications:
•High school diploma/GED required.
•Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
•Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
•Current CPR certification required upon start date.
•Computer skills.
•Excellent communication and interpersonal skills.
•Excellent customer service skills.
•Excellent organizational skills.
Preferred Job Qualifications:
•One year clinical experience.
•Phlebotomy experience.
•Epic Ambulatory experience.

Responsibilities:
1.Coordinates and maintains organized patient flow.
2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
3.Prepares patient for exam based on reason for visit.
4.Prepares and supports patient and assists provider with procedures.
5.Reviews appointment schedules and ensures all patient charts are available for the visit.
6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
7.Performs basic lab and testing procedures according to standards.
8.Performs phlebotomy and EKGs.
9.Administers immunizations as ordered by Physician.
10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
12.Performs Tuberculin skin testing upon the order of the Physician.
13.Demonstrates appropriate population specific techniques with patients.
14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
16.Calls patients regarding test results and medical instruction under the direction of a Physician.
17.Calls in medication refills under the direction of a Physician or protocol.
18.Documents patient care information in the outpatient medical record according to standards.
19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
20.Assists in the care, cleaning, and sterilization of equipment and instruments.
21.Maintains the inventory of medical and linen supplies.
22.Maintains quality control for equipment.
23.Provides cross coverage to other clinical areas as assigned.
24.Participates in quality improvement projects.
25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
26.May have Unit specific duties as needed.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Nursing Administration

Work Type: Part Time (Total FTE between 0. 5 and 0. 89)

Shift: Shift 1

Work Schedule: 12 Hr (7:00:00 AM - 7:30:00 PM), Every other weekend

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $40.05 - $61.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The RN 2 CSO is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the heal care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
1.Minimum of 9 months of experience in nursing
2.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) .
3.Within 1 year from the date of hire, employee must be enrolled in a BSN program.
4.RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
5.Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
6. Prior to leveling to RN2, RN must show consistent proficient performance at RN1 position or equivalent experience.
7. Current state of Illinois Registered Nursing License
8. CPR
9. ACLS for ICU, Telemetry, Med/Surg (6west), Endoscopy, PACU, IR, and ED required within 3 months of hire
10. PALS PACU and ED required within 3 months of hire
11. Proficiency in charge and preceptor roles.
Preferred Job Qualifications:
Physical Demands:
• Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
•Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
•The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
•Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
• Ability to care for patients in the following age categories:
o Toddlers (1-3 years) depending on cluster
o Pre-Schoolers (3-5 years) depending on cluster
o School Age (5-12 years) depending on cluster
o Adolescents (12-18 years)
o Young Adults (19-45 years)
•o Middle Adults (45-60 years)
•o Older Adults (greater than 60)
•• Able to operate computers, printers, copiers, fax, and medical equipment specific to department.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
Evidence Based Practice
• Utilizes system wide resources to support decision making and action.
• Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
• Communicates current evidence-based information with peers.
Relationships and Caring
• Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
• Collaborates consistently and effectively with other disciplines and services to meet the needs of patients and families.
Critical Thinking
• Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patient/families.
• Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
• Recognizes changes in patient status and consistently responds effectively.
Technical Expertise
• Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
• Demonstrates accountability for implementing policies related to safe and effective administration of medications.
• Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
• Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
Leadership
• Demonstrates the ability to provide education to staff and students on the unit.
• Demonstrates beginning leadership skills related to patient care.
• Delegates effectively and consistently to optimize patient outcomes.
• Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Pharmacy

Work Type: Per Diem/PRN/As Needed 

Shift: Rotating

Work Schedule: 8 Hr (6:00 AM - 11:30 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush. edu/rush-careers/employee-benefits).

Pay Range: $19.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures. The Pharmacy Technician assists pharmacists in the practice of pharmacy performing duties such as preparing, filling, and labeling medications for patients in the Hospital. As patient care assignments dictate, the Technician is responsive to the explicit need of all patients. When relevant, appropriate standards of practice and sensitivity to the psychosocial needs of these patient populations.

Other information:
Required Job Qualifications:
•Must be a high school graduate or equivalent
•Current State of Illinois Pharmacy Technician license
•Individuals must have EXCPT and or PTCB (Pharmacy Technician Certification Board) certification.
Preferred Job Qualifications:
•1-year hospital experience
•1 year retail pharmacy experience
•Currently a pharmacy student
•Graduated from an approved Pharmacy Tech Program
•ACPE IV certification
•Hazardous drug compounding certification
Physical Demands:
•Ability to lift/move 30-50 pounds
•Ability to stand for long periods of time (4+ hours) between breaks
•Ability to crouch when filling dispensing cabinets and bend or stand on a stool as necessary.
•May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents.
Competencies:
•Must be able to interpret and understand medical abbreviations.
•Ability to utilize technology in the pharmacy including, but not limited to Office products, Carousels, DoseEdge, WASP, MILT,MPI Pre-packer/labeling system, CII Safe, and RxVerify as needed for assigned duties.
•Recognizes the regulations for repackaging medications for non-sterile compounding and packaging.
•Analyze problems and interpret analytical data.
•Strong oral and written communication skills with an emphasis on customer service skills.
•Ability to perform work accurately with attention to detail within specified time periods.
•Ability to work cooperatively.
•Ability to handle frequent interruptions and adapt to changes in workload and work schedule.
•Ability to set priorities and solve problems.
•Ability to respond quickly to emergency requests.

Responsibilities:
•Recognizes and identifies various classifications of medications, medication names, dosage forms, and routes of administration.
•Understand the pharmacy workflow for first doses, automated dispensing cabinet refills, cart fill, and batches.
•Understand the pharmacy workflow for medication returns and medication disposal.
•Responsible for the accurate interpretation of EPIC pharmacy labels:
•Responsible for the accurate and timely filling and delivery of patient-specific medications and Automated Dispensing Cabinet (ADC) restocks.
•Responsible for the preparation of sterile and non-sterile compounding and packaging:
•Responsible for answering phones, assisting callers with requests, and any other technical duties as assigned.
•Responsible for utilization of Epic for technical requests (i.e.: missing medications, ADCs out of stock, and responding to in-basket messages)
•Responsible for inventory, storage, and supply maintenance of assigned areas.
•Responsible for exchanging emergency carts and the completion of required documentation.
•Responsible for knowing the laws and regulations related to controlled substances.
•Maintain cleanliness of all equipment and work areas.
•Responsible for learning departmental quality assurance processes and hospital safety practices.
•Actively participates in various departmental committees and educational activities as assigned.
•Any and all other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: General Surgery PBC

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (7:30:00 AM - 4:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
Manage daily surgical scheduling operations and staff for surgical clinics. Drive efficient workflows and exceptional customer service aligned with organizational targets. Partner directly with physicians, revenue cycle leadership, periop and clinic operations leaders to effectively manage scheduling requests and prior authorizations. Direct reports include procedure/surgery schedulers.

Other information:
Required:
•High School diploma or equivalent.
•Demonstrated leadership capability, relationship development, financial and analytic skills.
•Demonstrates a comprehensive understanding of the functions of a perioperative scheduler.
•Strategic planning knowledge and experience.
•Ability to identify components within a process that require improvements; facilitate the improvement process and achieve results
•Ability to communicate with patient’s, healthcare professionals, and staff to ensure clear and accurate exchange of information.
•Personal characteristics that include versatility, flexibility, enthusiasm, effective interpersonal and communication skills, and excellent writing skills.
•Evidence of a management style that emphasizes collegiality, teamwork, participation and communication.
•Leadership skills characterized as one who possesses a broad vision of the future of the health care.
•Knowledge of scheduling, insurance verification, benefits and authorization to include CPT and ICD10 coding.
Preferred Job Qualifications:
•Bachelor’s degree
•Practice management experience
•Two (2) years of surgical scheduling or advanced scheduling experience
•Experience in an academic medical center.

Responsibilities:
Job Responsibilities:
•Demonstrates compliance with Code of Conduct and Compliance policies and takes action to resolve compliance questions or concerns and report suspected violations.
•Oversees the day-to-day operations of the surgery scheduling area by monitoring the daily schedules to meet the physician’s requested blocks and surgical times; works directly with the surgical care team for accurate schedules for inpatient/outpatient services.
•Ensures surgical data entered for the case, patient and required resources is accurate and following the physician’s request.
•Ensures all surgical requests made by physicians/office staff, electronically or verbally, are completed daily to meet their and patient’s expectations.
•Exercises complex problem-solving techniques, collection/data entry, and evaluation and reporting of statistical concepts, defining problems, establishing facts and draws valid conclusions.
•Oversees customer communication, positive or negative, by means of receiving calls, meeting with customers, data input, written/verbal communication, problem delegation/resolution, process improvement, statistical reporting and presentation.
•Maintains a positive working relationship with physician’s offices and ancillary departments and communicates and consults with leadership as it relates to improving customer satisfaction.
•Ensures all required authorization/pre-certification have been accurately collected along with the CPT and ICD
•Monitors prior authorization work queues and partners with preadmission leadership team on process improvement
•Assists leadership with adherence to the departmental budget.
•Conducts quarterly staff meetings to provide feedback on unit operations, discuss problematic issues and introduce new procedures and/or regulations; provides for regular and ongoing staff training as needed by individual staff and on a routine and ongoing basis to ensure optimal skill levels and current knowledge base for all employees.
•Develops work schedules proficiently, changes in staffing roles and work assignments based on department needs; revises schedule to always ensure effective coverage, including working within department due to staffing shortage; enforces policies and procedures maintaining RUSH iCare values; participates in the interview and hiring process to ensure adequate staffing.
•Supervises staff in fair and effective manner and assists with performing timely evaluations, initiating appropriate coaching/counseling and mechanisms to ensure competent staff.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.