• Careers Home
  • Jobs
    • Culture
    • Teams
    • Values
    • International
      • Kyiv
      • Melbourne
      • Sydney
      • Toronto
    • United States
      • Little Falls
      • Minneapolis
RUSH
  • Email me jobs

    Search Vacancies

    Job Search

     
    JOB SEARCH
    Clear Search
    Refine Search
    Location
    • United States (478)
    • IL (508)
    • Aurora (11)
    • Berwyn (3)
    • Brookfield (3)
    • Chicago (419)
    • Cicero (3)
    • Elmwood Park (3)
    • Forest Park (3)
    • Maywood (3)
    • Melrose Park (3)
    • Oak Park (53)
    • River Forest (3)
    • Yorkville (1)
    Employer
    • Rush Oak Park (3)
    • Rush Oak Park Hospital (80)
    • Rush University Medical Center (407)

    508 Jobs Found

    Work Type: x Clear All
    Work Type: x
    Get NEW JOBS like these
    by email - as they go live.
    • Medical Laboratory Scientist 1

      26178
      United States, IL, Chicago
      Rush University Medical Center
      June 01, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: RML Chemistry

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 3

      Work Schedule: 8 Hr (11:00PM - 7:30AM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $29.36 - $42.61 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Medical Laboratory Scientist 1 is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush Code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion

      Other information:
      •Education: Bachelor’s degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489; no previous experience required.
      •Acceptable credentials (can vary depending on the laboratory section):
      oMedical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
      oMedical Technologist (MT) via the American Medical Technologists (AMT)
      oBlood Bank (BB) via the ASCP
      oChemistry (C) via the ASCP
      oCytogenetics (CG) via the ASCP
      oCytotechnologist (CT) via the ASCP
      oHematology (H) via the ASCP
      oMicrobiology (M) via the ASCP
      oMolecular Biology (MB) via the ASCP
      oSpecialty in Cytometry (SCUM) via ASCP
      oTechnologist in HLA (CHT) via ACHI
      oMedical Laboratory Technician (MLT) via AACC or ASCP with a minimum of 5 contiguous year's high complexity clinical laboratory experience.
      •Associate’s degree and/or education/work experience qualifications as defined by CLIA 42 CFT 493 148; and MLT or other laboratory certification; and 5 contiguous years of experience required. Some laboratory sections may have more stringent education and certification requirements.
      •Certification from a nationally recognized certifying agency is required. Some laboratory disciplines may require more stringent certification criteria.
      •Acceptable credentials (can vary depending on the laboratory section):
      •Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
      •Affective behavior: Interacts effectively and respectfully with everyone encountered at the medical center.

      Responsibilities:
      • Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained. All testing must be done following Rush approved Policies and Procedures.
      •Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems or discrepancies and attempts to determine the cause of the problem. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure.
      •Performs basic troubleshooting of equipment and processes with minimal assistance, documents action, and notifies appropriate personnel, for example, supervisors, of problems all the time. Able to recognize when additional help is needed and seek out that help.
      •Keeps work area neat, clean, organized, and well-stocked at all times. Disinfect the area at the beginning and end of each shift.
      •Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification
      •Meets turnaround time expectations by prioritizing and organizing the workload for the shift. Monitors the pending list periodically to ensure turnaround time of all samples.
      •Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers to finish shift tasks. Adheres to the defined allotted time for breaks and lunch.
      •Required to obtain and document 12 hours of laboratory continuing education per year.
      •Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame. Participates in procedure implementation and training of new staff and students. Encouraged to identify and participate in process improvement projects.
      •May perform the duties of the tech-in-charge for specified periods. Oversees operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example, a supervisor or director, and does so.
      •Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper-generated results and transcribes them accurately into the Lab Information.Additional Job Components
      •Additional job duties will be defined by the laboratory's specific bench or assignment competencies.
      The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Clinical Research Coord Lead

      26868
      United States, IL, Chicago
      Rush University Medical Center
      June 01, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Cardio-Thoracic Surg-ResAdm

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $32.00 - $46.44 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Lead Clinical Research Coordinator provides advanced coordination, may lead project-driven research and operational leadership for a portfolio of clinical trials. This role supports departmental oversight by supervising CRC I–III staff, resolving operational barriers, liaising with sponsors and regulatory partners, and ensuring standardization and quality across clinical research processes. The Lead CRC may serve as an interim manager, supports onboarding and training efforts, and contributes to departmental planning, audit response, and portfolio coordination. This position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      Education:
      •Bachelor’s degree
      Experience:
      •3+ years of progressive clinical research coordination
      •Independent site management experience
      OR
      Experience (in lieu of a degree)
      5 years of experience coordinating clinical trials of increasing complexity, including mentoring junior coordinators and serving as the primary point of contact for study teams.
      Knowledge, Skills, & Abilities:
      •Regulatory Knowledge – Applies GCP, FDA, NIH, and IRB rules across multiple studies; supports staff in understanding and applying complex regulatory requirements.
      •Regulatory Compliance – Tracks team-wide compliance, identifies gaps, and corrects reporting or documentation issues before they escalate.
      •Project & Time Management – Leads timelines, task tracking, and team coordination for multiple studies; adjusts resources to meet study goals.
      •Problem-Solving & Critical Thinking – Uses good judgment to solve study and team-level problems; handles complex challenges and makes protocol-aligned decisions.
      •Detail & Organization – Reviews and standardizes documentation across study teams; ensures records are accurate, complete, and audit-ready.
      •Participant & Vendor Interaction – Maintains respectful, professional communication with participants, sponsors, vendors, and partners; ensures team alignment with protocols.
      •Communication Skills – Communicates clearly with staff, sponsors, CROs, and auditors; prepares summaries, updates, and responses as needed.
      •Teamwork & Supervision – Supports CRC I–III staff by providing feedback, resolving questions, and helping the team meet performance expectations.
      •Flexibility – Adjusts work schedule to support high-priority study tasks, staff supervision, or sponsor visits.
      •Travel Readiness – Able to travel locally or regionally to support site visits, sponsor meetings, or team supervision.
      Preferred Job Qualifications:
      Education:
      •Master’s degree or equivalent
      Experience:
      •Managing NIH, pharmaceutical, or device clinical trials
      •Strong background in research coordination
      •Prior supervising or mentoring research staff
      Certifications:
      •Relevant certification strongly preferred (Certified Clinical Research Professionals (CCRP),
      •Certified Clinical Research Associate (CCRA),
      •Certified Clinical Research Coordinator (CCRC), OR
      •Certified IRB Professional (CIP)
      Physical Demands:
      Competencies:
      Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      1.Oversees participant enrollment efforts across multiple studies and study teams, ensuring consistency in eligibility screening, consent documentation, scheduling, and follow-up.
      2.Oversees CRC data entry practices and provides real-time guidance to ensure that data entered into CRFs and EDC systems is complete, accurate, and source-verified.
      3.Coordinates department-wide protocol submissions and amendments; serves as liaison to IRB and regulatory offices for active and upcoming studies.
      4.Reviews documentation across studies and staff for completeness, accuracy, and readiness for sponsor/regulatory audit; standardizes source documentation practices within the department.
      5.Leads department-wide source documentation and data entry oversight by setting expectations for 100% source verification, monitoring staff adherence, and implementing corrective workflows to ensure complete, accurate, and audit-ready data across all studies.
      6.Advises CRC staff on appropriate specimen handling workflows across trials; resolves process gaps affecting specimen integrity or chain-of-custody.
      7.Provides technical oversight of CRC-conducted assessments, ensuring training compliance, protocol accuracy, and consistent participant experience across study teams.
      8.Serves as lead departmental liaison with sponsors, CROs, regulatory bodies, and internal stakeholders; addresses performance concerns, clarification needs, and documentation queries.
      9.Leads team and department audit preparation; coordinates internal monitoring, standardizes documentation practices, and ensures timely implementation of corrective action plans.
      10.Reviews safety event documentation across studies; provides coaching and follow-up with CRCs to ensure timely and appropriate AE/SAE and deviation reporting.
      11.Implements department-level process improvements in coordination with Research Manager; identifies training gaps and operational inefficiencies for intervention.
      12.Directly supervises CRC I–III staff, including onboarding, delegation of tasks, performance coaching, and annual evaluations. Supports team cohesion and role progression through mentorship.
      13.Supports Research Manager by coordinating portfolio-level study oversight, managing workload distribution, and contributing to feasibility, resourcing, and departmental planning conversations.
      14.Leads the development and execution of comprehensive project plans for clinical research studies, including timeline management, resource allocation, budget oversight, and coordination among cross-functional teams to ensure adherence to study protocols and regulatory requirements.
      15.Other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Mgr. System Patient Access Quality Financial Counseling

      26798
      United States, IL, Chicago
      Rush University Medical Center
      May 30, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Patient Access-Pre-Visit

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $45.59 - $74.19 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      Under the leadership of the System Director, Patient Financial Services & Operational Quality, the Manager of Patient Access provides strategic leadership and operational oversight of outpatient financial counseling and patient access quality at Rush University Medical Center, Rush Oak Park Hospital, and Rush Copley Medical Center.
      This role serves as a key liaison between Revenue Cycle and clinical departments, overseeing all Financial Counseling and quality functions across all Rush facilities. The Manager is responsible for aligning operational practices, leading staff training and development, and ensuring compliance with hospital policies related to payment arrangements and registration quality workflows. This position plays a vital role in system operations, strategic planning, and the implementation of performance improvement initiatives to drive revenue integrity and operational excellence.

      Other information:
      ement: Bachelor’s degree in business administration, Healthcare Administration, or a related field (or equivalent professional leadership experience) and 5 years experience.
      •Preferred: Master’s Degree (MBA, MHA, or MSN) is highly preferred to align with the strategic and financial complexity of system-wide oversight.
      •Certification Preferred: Professional certification from NAHAM (CHAM) or HFMA (CRCR/CHFP) is preferred, demonstrating a commitment to industry best practices and revenue cycle excellence.
      •Process Improvement: Lean Six Sigma Green Belt or higher is preferred to drive the mandated Operational Quality and Root Cause Analysis initiatives.
      Preferred Job Qualifications:
      •Deep understanding of payer contracts, insurance plans, and their impact on patient liabilities.
      •Strong communication, coaching, and team development skills.
      •Proven experience leading changes and improving departmental performance.
      •Excellent analytical and problem-solving skills.

      Physical Demands:
      •Hospital/Office Environment
      Competencies:
      Disclaimer:
      The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      Leadership & Strategic Planning
      •Collaborate with the System Director, Patient Financial Services & Operational Quality to define and monitor performance metrics aligned with Revenue Cycle objectives.
      •Identify areas for process improvement and communicate proactively with stakeholders to resolve bottlenecks.
      •Drive strategic initiatives related to patient access, financial counseling, and "point-of-service" excellence.
      •Develop and implement administrative and operational policies to ensure consistency and efficiency across the system.
      Operations Management:
      Oversee daily operations of Financial Counseling staff and the Quality Team at all Rush facilities.
      •Align financial counseling functions and workflows to ensure a seamless experience across the system.
      •Drive initiatives to reduce "Candidate for Bill" (CFB) claims by identifying root causes in the registration process.
      •Manage the Quality Team to support high standards of registration accuracy and provide actionable feedback for process improvement.
      •Leverage Epic and other technologies to support operational objectives and remediate system gaps.
      •Effectively manage the departmental budget and ensure resource optimization.
      Team & Staff Development:
      •Recruit, train, and guide direct reports to ensure high performance and alignment with department goals.
      •Conduct performance evaluations and lead employee development and talent management initiatives.
      •Promote a culture of innovation, collaboration, and continuous improvement.
      Interdepartmental & External Collaboration:
      •Coordinate with Revenue Cycle leadership to ensure seamless handoffs and consistent workflows.
      •Develop and maintain productive relationships with vendors and external stakeholders.
      •Ensure regulatory compliance with all applicable state and federal guidelines (HIPAA, EMTALA, etc.).
      Functional Specific Duties:
      •Maintain and develop policies and procedures for patient registration, admission, and financial clearance.
      •Manage efficient quality control mechanisms for patient registration across all entry points, including Admitting, Professional Build Lab, Outpatient Radiology, Emergency Department, and OB Triage.
      •Ensure accurate demographic and financial information is collected to increase the "financially secure" rate of patient accounts.
      •Leverage data-driven tools and Epic reporting to track and improve patient registration accuracy and financial clearance rates.
      •Collaborate across departments to ensure consistent patient communication regarding insurance and financial responsibilities.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Medical Assistant - Dermatology

      27188
      United States, IL, Chicago
      Rush University Medical Center
      May 29, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Dermatology PBC

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (7:00:00 AM - 5:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $19.50 - $29.73 per hour

      Sign on bonus:$3,000

      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

      Other information:
      Required Job Qualifications:
      •High school diploma/GED required.
      •Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
      •Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
      •Current CPR certification required upon start date.
      •Computer skills.
      •Excellent communication and interpersonal skills.
      •Excellent customer service skills.
      •Excellent organizational skills.
      Preferred Job Qualifications:
      •One year clinical experience.
      •Phlebotomy experience.
      •Epic Ambulatory experience.

      Responsibilities:
      1.Coordinates and maintains organized patient flow.
      2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
      3.Prepares patient for exam based on reason for visit.
      4.Prepares and supports patient and assists provider with procedures.
      5.Reviews appointment schedules and ensures all patient charts are available for the visit.
      6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
      7.Performs basic lab and testing procedures according to standards.
      8.Performs phlebotomy and EKGs.
      9.Administers immunizations as ordered by Physician.
      10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
      11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
      12.Performs Tuberculin skin testing upon the order of the Physician.
      13.Demonstrates appropriate population specific techniques with patients.
      14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
      15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
      16.Calls patients regarding test results and medical instruction under the direction of a Physician.
      17.Calls in medication refills under the direction of a Physician or protocol.
      18.Documents patient care information in the outpatient medical record according to standards.
      19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
      20.Assists in the care, cleaning, and sterilization of equipment and instruments.
      21.Maintains the inventory of medical and linen supplies.
      22.Maintains quality control for equipment.
      23.Provides cross coverage to other clinical areas as assigned.
      24.Participates in quality improvement projects.
      25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
      26.May have Unit specific duties as needed.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Ambulatory Social Work Care Manager I

      26395
      United States, IL, Chicago
      Rush University Medical Center
      May 21, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Kidney Transplantati

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (7:00:00 AM - 4:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $27.47 - $43.27 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Social Work Care Manager I is an Illinois licensed social worker who provides patient care through a diverse role as a clinician, educator, care coordinator, and advocate. The Social Work Care Manager I collaborates with other members of the health care team to facilitate effective care management and support services at the appropriate level of care and implement sustainable solutions to support patients and families. The Social Work Care Manager I incorporates a motivational interviewing approach, attending to the patient’s ability to successfully self-manage chronic illnesses and effectively utilize health care services. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •Master’s degree in Social Work from an accredited university required.
      •Current State of Illinois licensure as a Licensed Social Worker (LSW) required,  LSW OR proof of a pending license obtained within 90 days of hire required. Employee will be subject to demotion or termination if licensure is not obtained within the given timeframe.
      •Experience related to psychosocial issues, crisis management, conflict resolution, person-centered planning, and care transitions required.
      •Be willing to co-locate in the outpatient clinic when needed.
      •Proficient and functional knowledge of Microsoft Office Suite.
      •Process improvement skills, ability to perform tasks independently, prioritize workload, problem-solve, and analyze data.
      •Excellent verbal and written communication and organizational skills.
      Preferred Job Qualifications:
      •LCSW or commitment to obtain.
      •Experience utilizing motivational interviewing preferred.
      •Experience working with managed care in a health care setting preferred.
      •Case Management certification preferred (or commitment to obtain within 2.5 years).
      •Bilingual English/Spanish highly desirable.

      Responsibilities:
      •Utilizes MHN portal and value-based care EMR reports to identify patients in need of outreach efforts from a psychosocial and environmental perspective based on inter-professional team collaboration, clinic referrals, ER, and patient discharges.
      •Facilitates assessment of person's physiological, psychosocial, financial, cultural, and familial situation and coordination of psychosocial services to address person/family/caregiver needs.
      •Develops a psychosocial plan of care and serve as a change agent to address the needs of patients with complex psychosocial issues.
      •Aligns plan of care (current and anticipated) with available resources and proactively resolve barriers. Promotes cost-effective quality care services.
      •Participates in development, implementation, and evaluation of programs within respective RUMG clinics.
      •Provide crisis intervention when needed.
      •Provides educational materials and resources to patient and family that are in a format which is specific to the patient/family learning abilities and language preference.
      •Identifies care management contract outcomes by using care management contract quality measures.
      •Models and maintains a quality-based, proactive patient-centered approach to achieve department and institutional goals and process improvements.
      •Documents in accordance with regulatory guidelines to ensure effective communications and to support reimbursement standards and requirements. Confers, collaborates, and consults with treatment teams regarding patient progress, transition of care needs; makes referrals and implements discharge plans.
      •Organizes and facilitates clinical supervision for social work staff. Manages, reviews, and updates staff continuing education needs.
      •Promotes and provides education about the care management role throughout the organization.
      •Ensures care management policies and procedures are consistent with regulatory guidelines; provides updates to committees when indicated.
      •Other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Admission Registration Specialist 1

      24818
      United States, IL, Chicago
      Rush University Medical Center
      March 16, 2026

      Location: Chicago, Illinois / Onsite

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Patient Access

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 3

      Work Schedule: 8 Hr (11:00:00 PM - 7:30:00 AM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $17.63 - $24.91 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:

      Join Rush University Medical Center as an Admissions Registration Specialist I, where you will play a critical role in supporting patients during some of their most important healthcare moments. In this position, you will work directly with patients and families to complete the registration process, verify insurance coverage, and ensure all demographic and financial information is accurately documented to support timely care and reimbursement.

      This third shift position (11:00 PM – 7:30 AM) is part of a collaborative Patient Access team of nine professionals, each supported by a shift supervisor. The role primarily supports Emergency Department registrations, with occasional involvement in direct admissions and patient transfers. You will use industry-leading tools such as Epic for patient registration, along with OneSource and Availity to verify insurance eligibility and complete required admission notifications.

      The ideal candidate thrives in a fast-paced hospital environment, demonstrates strong attention to detail, and is passionate about delivering exceptional customer service to patients during critical points in their care journey. Prior experience in a hospital or clinic setting—particularly within emergency department registration—is highly valued.

      Rush is committed to supporting the growth and development of its employees. High-performing team members have opportunities to advance through additional specialist levels, team lead positions, and supervisory roles, as well as pursue broader career paths across the Patient Access and Revenue Cycle teams.

      Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Responsibilities:

      • With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
      • Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
      • Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
      • Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
      • Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
      • Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
      • Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
      • Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
      • Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
      • Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
      • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
      • Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
      • Other duties as needed and assigned by the supervisor/manager.

      Required Job Qualifications:

      • High school graduate or equivalent.
      • 0-1 year of experience
      • Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
      • Excellent communication and outstanding customer service and listing skills.
      • Basic keyboarding skills
      • Critical thinking, sound judgment and strong problem-solving skills essential
      • Team oriented, open minded, flexible, and willing to learn
      • Strong attention to detail and accuracy required
      • Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
      • Ability to follow oral and written instructions and established procedures
      • Ability to function independently and manage own time and work tasks
      • Ability to maintain accuracy and consistency
      • Ability to maintain confidentiality

      Preferred Job Qualifications:

      • Associates Degree in Accounting or Business Administration
      • Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
      • Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
      • Working knowledge of medical terminology and anatomy and physiology is preferable.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Pharmacy Tech 3 Certified - Investigational Drug Service

      25937
      United States, IL, Chicago
      Rush University Medical Center
      April 13, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Pharmacy Services- Administration

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $20.19 - $31.80 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Pharmacy Technician Ill assists licensed pharmacists in the practice of pharmacy performing the duties described in the Technician II position description as well as serving as a role model for other technicians through added responsibilities, specialization in technician pharmacy practice, demonstrating leadership and initiative, and fulfilling the needs of the department.
      The Technician Ill is actively involved in the training and development process and the development of policies and procedures specific to their practice site and is responsible for the daily technical operations of the area. The Technician Ill must have the capacity to work effectively and efficiently in areas routinely requiring a higher degree of prolonged technical concentration. liability, and risk.

      Other information:
      Required Job Qualifications:
      •Must be,a-high school graduate or equivalent.
      •Current. State of lllinois,Pbarmacy Technician license.
      •Individual must have PTCB (Pharmacy Technician Certification Board) certification and/or EXCPT.
      • Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
      •At least 6 months of previous experience as a pharmacy technician.
      Preferred Job Qualifications:
      •Two years of college training or its equivalent.
      •ACPE IV certification.
      •Hazardous drug compounding certification.
      Physical Demands:
      •Ability to lift/move 30-50 pounds.gistered pharmacy technician in Illinois.
      •Ability to stand for long period of time (4+ hours) between breaks.
      •Ability to crouch when filling dispensing cabinets and bend or stand on a stool as necessary.
      •May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents.
      •This position requires up to 10% travel. Employee needs to be able to work extended hours due to business needs.
      Competencies:
      •Must meet the competency requirements of a Pharmacy Tech 11.
      •Competency demonstrated and ability to train others in at least seven of the tasks below:
      A.IV Compounding
      B.Hazardous drug identification and compounding
      C.Crash Cart restock/outdate process/reporting running
      D.Fluids ordering/restocking
      E.Narcotics/Cl! Safe receive, send, return, expire transactions and report running
      F.OR/Anesthesia ADC restock/troubleshooting
      G.Pediatrics drug identification and compounding
      H.ADC configuration, set up, troubleshooting, report running, review, and analysis
      I.MPI Prepacker
      J.Storeroom ordering
      K.Recalls; processing, segregatlng and removing from inventory/ADCs
      •Ability to effectively follow directions. analyze problems and interpret analytical data.
      •Strong communication skills with an emphasis on customer service skUls.
      •Accountable for his/her actions, progress and development.
      •Attention to detail to provide high quality care and accurate medication preparation.
      •Ability to operate technology accurately and efficiently by the end of the defined training period.
      •Consistently demonstrates leadership and initiative to peers and others in handling workload.
      •Planning, prioritizing, and analyzing situations are frequently.
      •Consistent outstanding attendance record relating to tardiness and absences.

      Responsibilities:
      •Active participation in the Pharmacy Department Technician Career Ladder development and ongoing revisions.
      •Interacts professionally and appropriately with other healthcare professionals and Rush system employees.
      •Demonstrates ability to coach/train other technicians and pharmacy students.
      •Demonstrates adaptability. initiates action, manages work, contributes to team success, communication. professional knowledge and technical skills, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career ladder expectations
      •Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration.
      •Ability to use available print and online references as appropriate.
      •Understand the pharmacy workflow for first doses, Automated Dispensing Cabinet (ADC) refills, cart fill and batches.
      •Understand the pharmacy workflow for medication returns and medication disposal.
      •Performs pharmaceutical calculations accurately including fundamental math calculations. metric conversions, pharmaceutical dose calculations and parenteral dose calculations.
      •Responsible for the accurate interpretation of EPIC pharmacy labels:
      •Interpretation and understanding of medical abbreviations.
      •Identification and differentiation of various types of medication orders (Scheduled, PRN, Once, STAT, NOW).
      •Ability to appropriately label all medication dosage forms Including auxiliary labels for expiration and storage as required.
      •Responsible for the accurate and timely filling and delivery of patient-specific medications and ADC restocks.
      •Ability to troubleshoot ADC equipment (i.e.: failed drawers, inventory, outdates).
      •Ability to utilize technology in the pharmacy including, but not limited to CII Safe, Carousels, DoseEdge, WASP, MILT, RxVerify as needed for assigned duties.
      •Responsible for the preparation of non-sterile compounding and packaging:
      •Ability to accurately draw up oral syringes, compound oral suspensions and other duties as assigned.
      •Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
      •Responsible for answering phones, assisting caller with missing medication requests and any other technical duties as assigned.
      •Responsible for utilization of Epic for technical requests (i.e.: missing mediations, ADC out of stock and responding to in-basket messages)
      •Responsible for inventory, storage and supply maintenance of assigned areas.
      •Responsible for training and compliance with USP <797>, USP <800>, USP <795>, and aseptic technique practices when preparing sterile and non-sterile products:
      •Recognizes incompatible, unstable and/or expired compounded products.
      •Maintains atl required documentation of compounded products and production areas for sterile and non-sterile products.
      •Recognizes investigational drug orders and documentation requirements for preparation and use.
      •Responsible for exchanging emergency carts and completion of required documentation..
      •Responsible for knowing the laws and regulations related to controlled substances.
      •Maintain cleanliness of all equipment and work areas.
      •Knowledge of departmental and Medical Center safety practices.
      •Awareness of departmental quality assurance processes.
      •Actively participates In various departmental committees and educational activities as assigned.
      •Assists supervisor and pharmacist working in the area in the execution of related assignments involving technical support for the department
      •Responsible for participation in the review, revision, and preparation of related policies and procedures for the Department of Pharmacy Policy and Procedure manual.
      •Provides departmental support and leadership in fulfilling departmental staffing needs as required during short staffing situations.
      •Any and all other duties as assigned.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Admission Registration Specialist 1

      26159
      United States, IL, Oak Park
      Rush Oak Park Hospital
      May 28, 2026

      Location: Oak Park, Illinois

      Business Unit: Rush Oak Park

      Hospital: Rush Oak Park Hospital

      Department: Patient Registration

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 3

      Work Schedule: 8 Hr (11:00:00 PM - 7:30:00 AM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $17.63 - $27.77 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •High school graduate or equivalent.
      •0-1 year of experience
      •Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
      •Excellent communication and outstanding customer service and listing skills.
      •Basic keyboarding skills
      •Critical thinking, sound judgment and strong problem-solving skills essential
      •Team oriented, open minded, flexible, and willing to learn
      •Strong attention to detail and accuracy required
      •Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
      •Ability to follow oral and written instructions and established procedures
      •Ability to function independently and manage own time and work tasks
      •Ability to maintain accuracy and consistency
      •Ability to maintain confidentiality
      Preferred Job Qualifications:
      •Associates Degree in Accounting or Business Administration
      •Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
      •Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
      •Working knowledge of medical terminology and anatomy and physiology is preferable.

      Responsibilities:
      With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
      2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
      3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
      4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
      5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
      6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
      7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
      8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
      9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
      10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
      11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
      12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
      13.Other duties as needed and assigned by the supervisor/manager.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Sr Epic Application Analyst - Epic Bones & Kaleidoscope

      27665
      United States, IL, Chicago
      Rush University Medical Center
      May 28, 2026

      Location: Chicago, Illinois / Remote

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Ambulatory Clinical IT Svcs

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $41.88 - $70.36 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:

      Join a team that’s transforming healthcare through technology. Rush University System for Health is seeking a Senior Epic Application Analyst to play a key role in supporting and optimizing our Epic Bones and Kaleidoscope applications within an Epic Community Connect environment.

      In this role, you’ll collaborate with clinicians, business partners, and IT professionals to design, build, and enhance Epic solutions that improve care delivery and operational efficiency. You’ll lead complex projects, analyze workflows, and provide technical expertise to ensure seamless integration across clinical systems.

      Responsibilities:

      • Leads and monitors midsize to large scale projects within multiple functional departments.
      • Performs complex designs, implements, maintains, and provides ongoing optimization and support for Epic clinical applications.
      • Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of Epic applications.
      • Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.
      • Performs builds, upgrades, and system enhancements as needed.
      • Supports applications throughout all phases of implementation.
      • Delivers post-implementation training, support, troubleshooting, and maintenance.
      • Configures vendor applications and products.
      • Maintains system documentation and develops system specifications and procedures.
      • Defines and documents user requirements.
      • Applies project planning and project management methodologies.
      • Coordinates and leads short duration projects; monitoring project process, progress and results.
      • Develops test plans, prepares test data and performs system testing.
      • Provides on-site user support during implementations.
      • Takes on-call for system application support at scheduled times.
      • Audits data entered by end users.
      • Troubleshoots and tracks issues and problems.
      • Applies systems development methodology to solve problems.
      • Handles multiple assignments simultaneously.
      • Other duties as assigned.

      Required Job Qualifications:

      • Bachelor’s degree.
      • 5 years of Epic application experience.
      • An Associate degree and seven (7) years of Epic application experience will be accepted in lieu of a Bachelor’s.
      • Epic certification(s).
      • Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information systems technology such as Microsoft Office Products.
      • Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines.
      • Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines.
      • Experience leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions.
      • Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization.
      • Detail oriented, strong analytical, organizational, and problem solving skills.
      • Excellent oral and written communication skills with technical and clinical audiences.
      • Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems.

      Preferred Job Qualifications:

      • Certification in both Epic Bones and Kaleidoscope.
      • Experience working in a hospital or other health care organization.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Quality Specialist - Patient Access

      20928
      United States, IL, Chicago
      Rush University Medical Center
      December 03, 2025

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: Patient Access-Pre-Visit

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Local Candidates ONLY please: This position is remote, but requires training on-site for a period of 3-6 months and needs to be on-site for monthly meetings.

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $20.19 - $31.80 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Quality Assurance (QA) Specialist is responsible for performing quality monitoring to ensure Patient Access staff are adhering to expected workflows, internal policies, registration across the organization and external regulatory requirements. The QA Specialist is a remote position supporting across departmental processes. This position will work closely with Patient Access leadership. This position will provide support for both onsite and remote staff. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      •High school graduate or equivalent
      •1-2 years of experience
      •Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting
      •Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
      •Excellent communication and outstanding customer service and listing skills.
      •Basic keyboarding skills
      •Ability to analyze and interpret data
      •Critical thinking, sound judgment and strong problem-solving skills essential
      •Team oriented, open minded, flexible, and willing to learn
      •Strong attention to detail and accuracy required
      •Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
      •Ability to follow oral and written instructions and established procedures
      •Ability to function independently and manage own time and work tasks
      •Ability to maintain accuracy and consistency
      •Ability to maintain confidentiality
      Preferred Job Qualifications:
      •Associates Degree in Accounting or Business Administration
      •Working knowledge of medical terminology and anatomy and physiology is preferable.
      Physical Demands:
      Competencies:
      Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      Provides on-going monitoring to compile and track performance at the team and individual level and provides trend data to the management team. Prepares and analyzes internal and external quality reports for management staff to review – High dollar accounts; Aged accounts; Guarantor change account; CEA report; Claim edits; DNB accounts. Works newborn accounts – monitoring the addition of insurance for newborn coverage.
      3.Reviews prior account notes for past due balances and any information that might aid in the account resolution process, as well as documents all encounters and actions. Follows up with responsible person managing account for updates to resolution.
      4.Monitors daily Metrics dashboard for additional accounts that will impact overall increase in unresolved accounts that would impact department’s dashboard metrics for DNFB, Claim edits, and CFB Days.
      7.Exercise exceptional customer service skills when communicating with our team members, as well as our internal customers. Finds resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
      8.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement. Initiates requests for financial Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected.
      9.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Financial Counseling functions at all levels.
      10.Other duties as needed and assigned by the supervisor/manager.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • Mgr Rev Cycle

      26243
      United States, IL, Chicago
      Rush University Medical Center
      April 24, 2026

      Location: Chicago, Illinois

      Business Unit: Rush Medical Center

      Hospital: Rush University Medical Center

      Department: HB Govt Billing-Collections

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 1

      Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $38.02 - $61.88 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      Summary:
      The Manager of Revenue Cycle oversees hospital and physician collection activities for Rush University Medical Center and Rush Oak Park Hospital. In this role, the Manager ensures effective system operations, participates in strategic planning initiatives, drives the implementation of plans, and oversees daily workflows for specific functional duties and areas of responsibility.

      Other information:
      Required Experience:
      Minimum of 5 years revenue cycle experience.
      Working knowledge of computers and Microsoft office experience required, including Excel, Word, and Power Point.
      Preferred Experience:
      Bachelors Degree
      3+ years experience in supervisor or management role.
      HFMA CRCR Certification
      Epic proficiency or certification
      Strong knowledge of payer rules, regulations, along with the ability to analyze all forms of payments for accuracy
      Other:
      Knowledge of insurance company’s practices, regarding reimbursement and healthcare. Strong communication/problem solving skills. Able to self-motivate, motivate others and work under pressure. Ability to communicate effectively with health care practitioners and co-workers. Ability to work with a high degree of independence.
      KEY COMPENTANCIES
      Must possess strong analytical skills, written and oral communication skills, and problem solving skills. Must have the ability to meet deadlines and display time management capacities. Exhibits professionalism, coachability, and collegiality.

      Responsibilities:
      •Manages the day-to-day transactions and processes.
      • Mentors staff and performs staff evaluations in accordance with Rush policy. Provides developments opportunities to staff.
      •Supports strategic planning initiatives and participates in effective execution of planning relevant to functional area(s).
      •Monitors functional area performance in connection with these metrics and Revenue Cycle overall performance, proactively identifying opportunities for improvement and communicating these opportunities with appropriate leadership/areas
      •Collaborates with other Revenue Cycle leaders on relevant activities and ensures interdependencies between specific area of functional oversight and other areas within Revenue Cycle have appropriate hand-offs. Proactively communicates to achieve seamless workflows and achievement of overall Revenue Cycle objectives.
      •Leverages technology to ensure that automated solutions and applications (Epic and non-Epic) support functional objectives. Identifies gaps and proposes solutions where necessary.
      •Identifies, develops, and maintains reporting tools vital to sound management over the functional area(s) of responsibility.
      •Recruits for and guides the activities of direct reports ensuring optimization of human capital.
      •Ensures the quality and accuracy of staff's and overall department's work
      •Drives employee developmental programming including annual performance evaluation, employee engagement, and talent management.
      •Consistently promotes and supports a team approach to innovation in programs and problem solving both within functional area of responsibility and in collaboration with other revenue cycle and non-revenue cycle stakeholder departments.
      •Develops and maintains effective working relationships with vendors and peer managers both internal and external to the organization.
      •Stays abreast of industry changes impacting functional area and Revenue Cycle and identifies potential impact and required changes. Strives to promote best practices within functional area and within Revenue Cycle.
      •Ensures adherence to state and federal regulatory statutes as it pertains to functional area.
      •Adheres to and supports Revenue Cycle departmental administrative policies.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply
    • RN2, ICU (nights)

      26291
      United States, IL, Oak Park
      Rush Oak Park Hospital
      May 28, 2026

      Location: Oak Park, Illinois

      Business Unit: Rush Oak Park

      Hospital: Rush Oak Park Hospital

      Department: Intensive Care Unit

      Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

      Shift: Shift 3

      Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

      Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

      Pay Range: $40.05 - $61.28 per hour
      Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

      $5K sign on bonus!

      Summary:
      The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the heal care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

      Other information:
      Required Job Qualifications:
      1.Minimum of 9 months of experience in nursing
      2.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) .
      3.Within 1 year from the date of hire, employee must be enrolled in a BSN program.
      4.RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
      5.Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
      6. Prior to leveling to RN2, RN must show consistent proficient performance at RN1 position or equivalent experience.
      7. Current state of Illinois Registered Nursing License
      8. CPR
      9. ACLS for ICU, Telemetry, Med/Surg (6west), Endoscopy, PACU, IR, and ED required within 3 months of hire
      10. PALS PACU and ED required within 3 months of hire
      11. Proficiency in charge and preceptor roles.
      Preferred Job Qualifications:
      Physical Demands:
      • Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
      •Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
      •The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
      •Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
      • Ability to care for patients in the following age categories:
      o Toddlers (1-3 years) depending on cluster
      o Pre-Schoolers (3-5 years) depending on cluster
      o School Age (5-12 years) depending on cluster
      o Adolescents (12-18 years)
      o Young Adults (19-45 years)
      •o Middle Adults (45-60 years)
      •o Older Adults (greater than 60)
      •• Able to operate computers, printers, copiers, fax, and medical equipment specific to department.
      Disclaimer:
      The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

      Responsibilities:
      Evidence Based Practice
      • Utilizes system wide resources to support decision making and action.
      • Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
      • Communicates current evidence-based information with peers.
      Relationships and Caring
      • Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
      • Collaborates consistently and effectively with other disciplines and services to meet the needs of patients and families.
      Critical Thinking
      • Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patient/families.
      • Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
      • Recognizes changes in patient status and consistently responds effectively.
      Technical Expertise
      • Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
      • Demonstrates accountability for implementing policies related to safe and effective administration of medications.
      • Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
      • Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
      Leadership
      • Demonstrates the ability to provide education to staff and students on the unit.
      • Demonstrates beginning leadership skills related to patient care.
      • Delegates effectively and consistently to optimize patient outcomes.
      • Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.

      Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

      Apply

    Medical Laboratory Scientist 1

    26178
    United States, IL, Chicago
    Rush University Medical Center
    June 01, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: RML Chemistry

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 3

    Work Schedule: 8 Hr (11:00PM - 7:30AM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $29.36 - $42.61 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Medical Laboratory Scientist 1 is responsible for performing all assigned laboratory testing and reporting for the testing area. This position requires teamwork to achieve common goals and meet deadlines to provide quality care to clients and patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Must adhere to the Rush Code of Conduct and Rush ICARE values: Innovation, Collaboration, Accountability, Respect and Excellence, executing these values with compassion

    Other information:
    •Education: Bachelor’s degree in laboratory science, biological science, chemistry, or education/work experience meeting the qualifications of high complexity testing personnel as defined by CLIA 42 CFR 493 1489; no previous experience required.
    •Acceptable credentials (can vary depending on the laboratory section):
    oMedical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
    oMedical Technologist (MT) via the American Medical Technologists (AMT)
    oBlood Bank (BB) via the ASCP
    oChemistry (C) via the ASCP
    oCytogenetics (CG) via the ASCP
    oCytotechnologist (CT) via the ASCP
    oHematology (H) via the ASCP
    oMicrobiology (M) via the ASCP
    oMolecular Biology (MB) via the ASCP
    oSpecialty in Cytometry (SCUM) via ASCP
    oTechnologist in HLA (CHT) via ACHI
    oMedical Laboratory Technician (MLT) via AACC or ASCP with a minimum of 5 contiguous year's high complexity clinical laboratory experience.
    •Associate’s degree and/or education/work experience qualifications as defined by CLIA 42 CFT 493 148; and MLT or other laboratory certification; and 5 contiguous years of experience required. Some laboratory sections may have more stringent education and certification requirements.
    •Certification from a nationally recognized certifying agency is required. Some laboratory disciplines may require more stringent certification criteria.
    •Acceptable credentials (can vary depending on the laboratory section):
    •Medical Laboratory Scientist (MLS) via the American Society for Clinical Pathology (ASCP)
    •Affective behavior: Interacts effectively and respectfully with everyone encountered at the medical center.

    Responsibilities:
    • Utilizes required Personal Protective Equipment (PPE) as defined by the lab area. Labels and processes specimens properly. Performs all laboratory procedures efficiently and effectively with minimal supervision once trained. All testing must be done following Rush approved Policies and Procedures.
    •Performs required quality control (QC) procedures and preventative maintenance, including corrective action and documentation, for all procedures and instrumentation. Recognizes QC problems or discrepancies and attempts to determine the cause of the problem. Notifies the appropriate supervisor or designee regarding QC problems or discrepancies according to the established procedure.
    •Performs basic troubleshooting of equipment and processes with minimal assistance, documents action, and notifies appropriate personnel, for example, supervisors, of problems all the time. Able to recognize when additional help is needed and seek out that help.
    •Keeps work area neat, clean, organized, and well-stocked at all times. Disinfect the area at the beginning and end of each shift.
    •Accepts no inappropriate specimens. Notifies the appropriate person of specimens that must be drawn or collected again and documents the notification
    •Meets turnaround time expectations by prioritizing and organizing the workload for the shift. Monitors the pending list periodically to ensure turnaround time of all samples.
    •Utilizes time effectively and seeks out additional job duties when shift tasks are complete. Completes work without incurring overtime. Assists fellow workers to finish shift tasks. Adheres to the defined allotted time for breaks and lunch.
    •Required to obtain and document 12 hours of laboratory continuing education per year.
    •Accepts and/or volunteers for method evaluations and new procedure development or other special projects and completes them within an agreed upon time frame. Participates in procedure implementation and training of new staff and students. Encouraged to identify and participate in process improvement projects.
    •May perform the duties of the tech-in-charge for specified periods. Oversees operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example, a supervisor or director, and does so.
    •Reviews lab results as required and takes appropriate action before verification and release. Recognizes and calls critical results within defined time frames. Reviews paper-generated results and transcribes them accurately into the Lab Information.Additional Job Components
    •Additional job duties will be defined by the laboratory's specific bench or assignment competencies.
    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Clinical Research Coord Lead

    26868
    United States, IL, Chicago
    Rush University Medical Center
    June 01, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Cardio-Thoracic Surg-ResAdm

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $32.00 - $46.44 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Lead Clinical Research Coordinator provides advanced coordination, may lead project-driven research and operational leadership for a portfolio of clinical trials. This role supports departmental oversight by supervising CRC I–III staff, resolving operational barriers, liaising with sponsors and regulatory partners, and ensuring standardization and quality across clinical research processes. The Lead CRC may serve as an interim manager, supports onboarding and training efforts, and contributes to departmental planning, audit response, and portfolio coordination. This position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    Education:
    •Bachelor’s degree
    Experience:
    •3+ years of progressive clinical research coordination
    •Independent site management experience
    OR
    Experience (in lieu of a degree)
    5 years of experience coordinating clinical trials of increasing complexity, including mentoring junior coordinators and serving as the primary point of contact for study teams.
    Knowledge, Skills, & Abilities:
    •Regulatory Knowledge – Applies GCP, FDA, NIH, and IRB rules across multiple studies; supports staff in understanding and applying complex regulatory requirements.
    •Regulatory Compliance – Tracks team-wide compliance, identifies gaps, and corrects reporting or documentation issues before they escalate.
    •Project & Time Management – Leads timelines, task tracking, and team coordination for multiple studies; adjusts resources to meet study goals.
    •Problem-Solving & Critical Thinking – Uses good judgment to solve study and team-level problems; handles complex challenges and makes protocol-aligned decisions.
    •Detail & Organization – Reviews and standardizes documentation across study teams; ensures records are accurate, complete, and audit-ready.
    •Participant & Vendor Interaction – Maintains respectful, professional communication with participants, sponsors, vendors, and partners; ensures team alignment with protocols.
    •Communication Skills – Communicates clearly with staff, sponsors, CROs, and auditors; prepares summaries, updates, and responses as needed.
    •Teamwork & Supervision – Supports CRC I–III staff by providing feedback, resolving questions, and helping the team meet performance expectations.
    •Flexibility – Adjusts work schedule to support high-priority study tasks, staff supervision, or sponsor visits.
    •Travel Readiness – Able to travel locally or regionally to support site visits, sponsor meetings, or team supervision.
    Preferred Job Qualifications:
    Education:
    •Master’s degree or equivalent
    Experience:
    •Managing NIH, pharmaceutical, or device clinical trials
    •Strong background in research coordination
    •Prior supervising or mentoring research staff
    Certifications:
    •Relevant certification strongly preferred (Certified Clinical Research Professionals (CCRP),
    •Certified Clinical Research Associate (CCRA),
    •Certified Clinical Research Coordinator (CCRC), OR
    •Certified IRB Professional (CIP)
    Physical Demands:
    Competencies:
    Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    1.Oversees participant enrollment efforts across multiple studies and study teams, ensuring consistency in eligibility screening, consent documentation, scheduling, and follow-up.
    2.Oversees CRC data entry practices and provides real-time guidance to ensure that data entered into CRFs and EDC systems is complete, accurate, and source-verified.
    3.Coordinates department-wide protocol submissions and amendments; serves as liaison to IRB and regulatory offices for active and upcoming studies.
    4.Reviews documentation across studies and staff for completeness, accuracy, and readiness for sponsor/regulatory audit; standardizes source documentation practices within the department.
    5.Leads department-wide source documentation and data entry oversight by setting expectations for 100% source verification, monitoring staff adherence, and implementing corrective workflows to ensure complete, accurate, and audit-ready data across all studies.
    6.Advises CRC staff on appropriate specimen handling workflows across trials; resolves process gaps affecting specimen integrity or chain-of-custody.
    7.Provides technical oversight of CRC-conducted assessments, ensuring training compliance, protocol accuracy, and consistent participant experience across study teams.
    8.Serves as lead departmental liaison with sponsors, CROs, regulatory bodies, and internal stakeholders; addresses performance concerns, clarification needs, and documentation queries.
    9.Leads team and department audit preparation; coordinates internal monitoring, standardizes documentation practices, and ensures timely implementation of corrective action plans.
    10.Reviews safety event documentation across studies; provides coaching and follow-up with CRCs to ensure timely and appropriate AE/SAE and deviation reporting.
    11.Implements department-level process improvements in coordination with Research Manager; identifies training gaps and operational inefficiencies for intervention.
    12.Directly supervises CRC I–III staff, including onboarding, delegation of tasks, performance coaching, and annual evaluations. Supports team cohesion and role progression through mentorship.
    13.Supports Research Manager by coordinating portfolio-level study oversight, managing workload distribution, and contributing to feasibility, resourcing, and departmental planning conversations.
    14.Leads the development and execution of comprehensive project plans for clinical research studies, including timeline management, resource allocation, budget oversight, and coordination among cross-functional teams to ensure adherence to study protocols and regulatory requirements.
    15.Other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply
    Get Notifications for similar jobs

    Mgr. System Patient Access Quality Financial Counseling

    26798
    United States, IL, Chicago
    Rush University Medical Center
    May 30, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Patient Access-Pre-Visit

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $45.59 - $74.19 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    Under the leadership of the System Director, Patient Financial Services & Operational Quality, the Manager of Patient Access provides strategic leadership and operational oversight of outpatient financial counseling and patient access quality at Rush University Medical Center, Rush Oak Park Hospital, and Rush Copley Medical Center.
    This role serves as a key liaison between Revenue Cycle and clinical departments, overseeing all Financial Counseling and quality functions across all Rush facilities. The Manager is responsible for aligning operational practices, leading staff training and development, and ensuring compliance with hospital policies related to payment arrangements and registration quality workflows. This position plays a vital role in system operations, strategic planning, and the implementation of performance improvement initiatives to drive revenue integrity and operational excellence.

    Other information:
    ement: Bachelor’s degree in business administration, Healthcare Administration, or a related field (or equivalent professional leadership experience) and 5 years experience.
    •Preferred: Master’s Degree (MBA, MHA, or MSN) is highly preferred to align with the strategic and financial complexity of system-wide oversight.
    •Certification Preferred: Professional certification from NAHAM (CHAM) or HFMA (CRCR/CHFP) is preferred, demonstrating a commitment to industry best practices and revenue cycle excellence.
    •Process Improvement: Lean Six Sigma Green Belt or higher is preferred to drive the mandated Operational Quality and Root Cause Analysis initiatives.
    Preferred Job Qualifications:
    •Deep understanding of payer contracts, insurance plans, and their impact on patient liabilities.
    •Strong communication, coaching, and team development skills.
    •Proven experience leading changes and improving departmental performance.
    •Excellent analytical and problem-solving skills.

    Physical Demands:
    •Hospital/Office Environment
    Competencies:
    Disclaimer:
    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    Leadership & Strategic Planning
    •Collaborate with the System Director, Patient Financial Services & Operational Quality to define and monitor performance metrics aligned with Revenue Cycle objectives.
    •Identify areas for process improvement and communicate proactively with stakeholders to resolve bottlenecks.
    •Drive strategic initiatives related to patient access, financial counseling, and "point-of-service" excellence.
    •Develop and implement administrative and operational policies to ensure consistency and efficiency across the system.
    Operations Management:
    Oversee daily operations of Financial Counseling staff and the Quality Team at all Rush facilities.
    •Align financial counseling functions and workflows to ensure a seamless experience across the system.
    •Drive initiatives to reduce "Candidate for Bill" (CFB) claims by identifying root causes in the registration process.
    •Manage the Quality Team to support high standards of registration accuracy and provide actionable feedback for process improvement.
    •Leverage Epic and other technologies to support operational objectives and remediate system gaps.
    •Effectively manage the departmental budget and ensure resource optimization.
    Team & Staff Development:
    •Recruit, train, and guide direct reports to ensure high performance and alignment with department goals.
    •Conduct performance evaluations and lead employee development and talent management initiatives.
    •Promote a culture of innovation, collaboration, and continuous improvement.
    Interdepartmental & External Collaboration:
    •Coordinate with Revenue Cycle leadership to ensure seamless handoffs and consistent workflows.
    •Develop and maintain productive relationships with vendors and external stakeholders.
    •Ensure regulatory compliance with all applicable state and federal guidelines (HIPAA, EMTALA, etc.).
    Functional Specific Duties:
    •Maintain and develop policies and procedures for patient registration, admission, and financial clearance.
    •Manage efficient quality control mechanisms for patient registration across all entry points, including Admitting, Professional Build Lab, Outpatient Radiology, Emergency Department, and OB Triage.
    •Ensure accurate demographic and financial information is collected to increase the "financially secure" rate of patient accounts.
    •Leverage data-driven tools and Epic reporting to track and improve patient registration accuracy and financial clearance rates.
    •Collaborate across departments to ensure consistent patient communication regarding insurance and financial responsibilities.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Medical Assistant - Dermatology

    27188
    United States, IL, Chicago
    Rush University Medical Center
    May 29, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Dermatology PBC

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (7:00:00 AM - 5:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $19.50 - $29.73 per hour

    Sign on bonus:$3,000

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Medical Assistant is responsible for assisting Physicians, Mid-Level Practitioners, and Registered Nurses with the evaluation, management, and treatment of patients in an ambulatory care setting. The Medical Assistant assumes responsibility for maintaining patient flow, the upkeep of exam and treatment rooms, and performing basic skills such as vital signs and point of care testing. In addition, the Certified Medical Assistant will administer intramuscular injections, immunizations, small volume nebulizer treatment, over-the-counter medications under the direction of a Physician. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.

    Other information:
    Required Job Qualifications:
    •High school diploma/GED required.
    •Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required (includes principles and techniques of injections and medication administration) required upon hire.
    •Graduates of a Rush Medical Assistant Apprenticeship program are required to obtain Clinical Medical Assistant Certification by AAMA, AMT, NCCT, NAHP, AAH, or NHA required within six months of hire.
    •Current CPR certification required upon start date.
    •Computer skills.
    •Excellent communication and interpersonal skills.
    •Excellent customer service skills.
    •Excellent organizational skills.
    Preferred Job Qualifications:
    •One year clinical experience.
    •Phlebotomy experience.
    •Epic Ambulatory experience.

    Responsibilities:
    1.Coordinates and maintains organized patient flow.
    2.Performs patient intake: vital signs, height and weight, reason for visit, interim history, allergies, medication lists, and other interventions as required.
    3.Prepares patient for exam based on reason for visit.
    4.Prepares and supports patient and assists provider with procedures.
    5.Reviews appointment schedules and ensures all patient charts are available for the visit.
    6.Reviews patient charts and ensures that all ancillary reports and required paperwork are available to the provider at the time of visit.
    7.Performs basic lab and testing procedures according to standards.
    8.Performs phlebotomy and EKGs.
    9.Administers immunizations as ordered by Physician.
    10.Administers RUMG approved intramuscular or subcutaneous medications after competency has been assessed, verified and documented.
    11.Performs nebulizer treatments in the clinic setting after competency has been assessed, verified and documented.
    12.Performs Tuberculin skin testing upon the order of the Physician.
    13.Demonstrates appropriate population specific techniques with patients.
    14.Documents administration of over-the-counter medications and/or other medications in Epic per policy or protocol.
    15.Cleans, prepares and stocks exam rooms, treatment rooms, and workstations.
    16.Calls patients regarding test results and medical instruction under the direction of a Physician.
    17.Calls in medication refills under the direction of a Physician or protocol.
    18.Documents patient care information in the outpatient medical record according to standards.
    19.Assists with scheduling of patient tests, procedures, and follow-up appointments.
    20.Assists in the care, cleaning, and sterilization of equipment and instruments.
    21.Maintains the inventory of medical and linen supplies.
    22.Maintains quality control for equipment.
    23.Provides cross coverage to other clinical areas as assigned.
    24.Participates in quality improvement projects.
    25.Maintains compliance with The Joint Commission (TJC) standards and other regulatory bodies.
    26.May have Unit specific duties as needed.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Ambulatory Social Work Care Manager I

    26395
    United States, IL, Chicago
    Rush University Medical Center
    May 21, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Kidney Transplantati

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (7:00:00 AM - 4:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $27.47 - $43.27 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Social Work Care Manager I is an Illinois licensed social worker who provides patient care through a diverse role as a clinician, educator, care coordinator, and advocate. The Social Work Care Manager I collaborates with other members of the health care team to facilitate effective care management and support services at the appropriate level of care and implement sustainable solutions to support patients and families. The Social Work Care Manager I incorporates a motivational interviewing approach, attending to the patient’s ability to successfully self-manage chronic illnesses and effectively utilize health care services. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •Master’s degree in Social Work from an accredited university required.
    •Current State of Illinois licensure as a Licensed Social Worker (LSW) required,  LSW OR proof of a pending license obtained within 90 days of hire required. Employee will be subject to demotion or termination if licensure is not obtained within the given timeframe.
    •Experience related to psychosocial issues, crisis management, conflict resolution, person-centered planning, and care transitions required.
    •Be willing to co-locate in the outpatient clinic when needed.
    •Proficient and functional knowledge of Microsoft Office Suite.
    •Process improvement skills, ability to perform tasks independently, prioritize workload, problem-solve, and analyze data.
    •Excellent verbal and written communication and organizational skills.
    Preferred Job Qualifications:
    •LCSW or commitment to obtain.
    •Experience utilizing motivational interviewing preferred.
    •Experience working with managed care in a health care setting preferred.
    •Case Management certification preferred (or commitment to obtain within 2.5 years).
    •Bilingual English/Spanish highly desirable.

    Responsibilities:
    •Utilizes MHN portal and value-based care EMR reports to identify patients in need of outreach efforts from a psychosocial and environmental perspective based on inter-professional team collaboration, clinic referrals, ER, and patient discharges.
    •Facilitates assessment of person's physiological, psychosocial, financial, cultural, and familial situation and coordination of psychosocial services to address person/family/caregiver needs.
    •Develops a psychosocial plan of care and serve as a change agent to address the needs of patients with complex psychosocial issues.
    •Aligns plan of care (current and anticipated) with available resources and proactively resolve barriers. Promotes cost-effective quality care services.
    •Participates in development, implementation, and evaluation of programs within respective RUMG clinics.
    •Provide crisis intervention when needed.
    •Provides educational materials and resources to patient and family that are in a format which is specific to the patient/family learning abilities and language preference.
    •Identifies care management contract outcomes by using care management contract quality measures.
    •Models and maintains a quality-based, proactive patient-centered approach to achieve department and institutional goals and process improvements.
    •Documents in accordance with regulatory guidelines to ensure effective communications and to support reimbursement standards and requirements. Confers, collaborates, and consults with treatment teams regarding patient progress, transition of care needs; makes referrals and implements discharge plans.
    •Organizes and facilitates clinical supervision for social work staff. Manages, reviews, and updates staff continuing education needs.
    •Promotes and provides education about the care management role throughout the organization.
    •Ensures care management policies and procedures are consistent with regulatory guidelines; provides updates to committees when indicated.
    •Other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Admission Registration Specialist 1

    24818
    United States, IL, Chicago
    Rush University Medical Center
    March 16, 2026

    Location: Chicago, Illinois / Onsite

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Patient Access

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 3

    Work Schedule: 8 Hr (11:00:00 PM - 7:30:00 AM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $17.63 - $24.91 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:

    Join Rush University Medical Center as an Admissions Registration Specialist I, where you will play a critical role in supporting patients during some of their most important healthcare moments. In this position, you will work directly with patients and families to complete the registration process, verify insurance coverage, and ensure all demographic and financial information is accurately documented to support timely care and reimbursement.

    This third shift position (11:00 PM – 7:30 AM) is part of a collaborative Patient Access team of nine professionals, each supported by a shift supervisor. The role primarily supports Emergency Department registrations, with occasional involvement in direct admissions and patient transfers. You will use industry-leading tools such as Epic for patient registration, along with OneSource and Availity to verify insurance eligibility and complete required admission notifications.

    The ideal candidate thrives in a fast-paced hospital environment, demonstrates strong attention to detail, and is passionate about delivering exceptional customer service to patients during critical points in their care journey. Prior experience in a hospital or clinic setting—particularly within emergency department registration—is highly valued.

    Rush is committed to supporting the growth and development of its employees. High-performing team members have opportunities to advance through additional specialist levels, team lead positions, and supervisory roles, as well as pursue broader career paths across the Patient Access and Revenue Cycle teams.

    Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Responsibilities:

    • With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
    • Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
    • Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
    • Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
    • Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
    • Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
    • Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
    • Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
    • Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
    • Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
    • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
    • Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
    • Other duties as needed and assigned by the supervisor/manager.

    Required Job Qualifications:

    • High school graduate or equivalent.
    • 0-1 year of experience
    • Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
    • Excellent communication and outstanding customer service and listing skills.
    • Basic keyboarding skills
    • Critical thinking, sound judgment and strong problem-solving skills essential
    • Team oriented, open minded, flexible, and willing to learn
    • Strong attention to detail and accuracy required
    • Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
    • Ability to follow oral and written instructions and established procedures
    • Ability to function independently and manage own time and work tasks
    • Ability to maintain accuracy and consistency
    • Ability to maintain confidentiality

    Preferred Job Qualifications:

    • Associates Degree in Accounting or Business Administration
    • Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
    • Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
    • Working knowledge of medical terminology and anatomy and physiology is preferable.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Pharmacy Tech 3 Certified - Investigational Drug Service

    25937
    United States, IL, Chicago
    Rush University Medical Center
    April 13, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Pharmacy Services- Administration

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $20.19 - $31.80 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Pharmacy Technician Ill assists licensed pharmacists in the practice of pharmacy performing the duties described in the Technician II position description as well as serving as a role model for other technicians through added responsibilities, specialization in technician pharmacy practice, demonstrating leadership and initiative, and fulfilling the needs of the department.
    The Technician Ill is actively involved in the training and development process and the development of policies and procedures specific to their practice site and is responsible for the daily technical operations of the area. The Technician Ill must have the capacity to work effectively and efficiently in areas routinely requiring a higher degree of prolonged technical concentration. liability, and risk.

    Other information:
    Required Job Qualifications:
    •Must be,a-high school graduate or equivalent.
    •Current. State of lllinois,Pbarmacy Technician license.
    •Individual must have PTCB (Pharmacy Technician Certification Board) certification and/or EXCPT.
    • Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
    •At least 6 months of previous experience as a pharmacy technician.
    Preferred Job Qualifications:
    •Two years of college training or its equivalent.
    •ACPE IV certification.
    •Hazardous drug compounding certification.
    Physical Demands:
    •Ability to lift/move 30-50 pounds.gistered pharmacy technician in Illinois.
    •Ability to stand for long period of time (4+ hours) between breaks.
    •Ability to crouch when filling dispensing cabinets and bend or stand on a stool as necessary.
    •May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents.
    •This position requires up to 10% travel. Employee needs to be able to work extended hours due to business needs.
    Competencies:
    •Must meet the competency requirements of a Pharmacy Tech 11.
    •Competency demonstrated and ability to train others in at least seven of the tasks below:
    A.IV Compounding
    B.Hazardous drug identification and compounding
    C.Crash Cart restock/outdate process/reporting running
    D.Fluids ordering/restocking
    E.Narcotics/Cl! Safe receive, send, return, expire transactions and report running
    F.OR/Anesthesia ADC restock/troubleshooting
    G.Pediatrics drug identification and compounding
    H.ADC configuration, set up, troubleshooting, report running, review, and analysis
    I.MPI Prepacker
    J.Storeroom ordering
    K.Recalls; processing, segregatlng and removing from inventory/ADCs
    •Ability to effectively follow directions. analyze problems and interpret analytical data.
    •Strong communication skills with an emphasis on customer service skUls.
    •Accountable for his/her actions, progress and development.
    •Attention to detail to provide high quality care and accurate medication preparation.
    •Ability to operate technology accurately and efficiently by the end of the defined training period.
    •Consistently demonstrates leadership and initiative to peers and others in handling workload.
    •Planning, prioritizing, and analyzing situations are frequently.
    •Consistent outstanding attendance record relating to tardiness and absences.

    Responsibilities:
    •Active participation in the Pharmacy Department Technician Career Ladder development and ongoing revisions.
    •Interacts professionally and appropriately with other healthcare professionals and Rush system employees.
    •Demonstrates ability to coach/train other technicians and pharmacy students.
    •Demonstrates adaptability. initiates action, manages work, contributes to team success, communication. professional knowledge and technical skills, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career ladder expectations
    •Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration.
    •Ability to use available print and online references as appropriate.
    •Understand the pharmacy workflow for first doses, Automated Dispensing Cabinet (ADC) refills, cart fill and batches.
    •Understand the pharmacy workflow for medication returns and medication disposal.
    •Performs pharmaceutical calculations accurately including fundamental math calculations. metric conversions, pharmaceutical dose calculations and parenteral dose calculations.
    •Responsible for the accurate interpretation of EPIC pharmacy labels:
    •Interpretation and understanding of medical abbreviations.
    •Identification and differentiation of various types of medication orders (Scheduled, PRN, Once, STAT, NOW).
    •Ability to appropriately label all medication dosage forms Including auxiliary labels for expiration and storage as required.
    •Responsible for the accurate and timely filling and delivery of patient-specific medications and ADC restocks.
    •Ability to troubleshoot ADC equipment (i.e.: failed drawers, inventory, outdates).
    •Ability to utilize technology in the pharmacy including, but not limited to CII Safe, Carousels, DoseEdge, WASP, MILT, RxVerify as needed for assigned duties.
    •Responsible for the preparation of non-sterile compounding and packaging:
    •Ability to accurately draw up oral syringes, compound oral suspensions and other duties as assigned.
    •Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
    •Responsible for answering phones, assisting caller with missing medication requests and any other technical duties as assigned.
    •Responsible for utilization of Epic for technical requests (i.e.: missing mediations, ADC out of stock and responding to in-basket messages)
    •Responsible for inventory, storage and supply maintenance of assigned areas.
    •Responsible for training and compliance with USP <797>, USP <800>, USP <795>, and aseptic technique practices when preparing sterile and non-sterile products:
    •Recognizes incompatible, unstable and/or expired compounded products.
    •Maintains atl required documentation of compounded products and production areas for sterile and non-sterile products.
    •Recognizes investigational drug orders and documentation requirements for preparation and use.
    •Responsible for exchanging emergency carts and completion of required documentation..
    •Responsible for knowing the laws and regulations related to controlled substances.
    •Maintain cleanliness of all equipment and work areas.
    •Knowledge of departmental and Medical Center safety practices.
    •Awareness of departmental quality assurance processes.
    •Actively participates In various departmental committees and educational activities as assigned.
    •Assists supervisor and pharmacist working in the area in the execution of related assignments involving technical support for the department
    •Responsible for participation in the review, revision, and preparation of related policies and procedures for the Department of Pharmacy Policy and Procedure manual.
    •Provides departmental support and leadership in fulfilling departmental staffing needs as required during short staffing situations.
    •Any and all other duties as assigned.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Admission Registration Specialist 1

    26159
    United States, IL, Oak Park
    Rush Oak Park Hospital
    May 28, 2026

    Location: Oak Park, Illinois

    Business Unit: Rush Oak Park

    Hospital: Rush Oak Park Hospital

    Department: Patient Registration

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 3

    Work Schedule: 8 Hr (11:00:00 PM - 7:30:00 AM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $17.63 - $27.77 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient’s best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •High school graduate or equivalent.
    •0-1 year of experience
    •Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
    •Excellent communication and outstanding customer service and listing skills.
    •Basic keyboarding skills
    •Critical thinking, sound judgment and strong problem-solving skills essential
    •Team oriented, open minded, flexible, and willing to learn
    •Strong attention to detail and accuracy required
    •Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
    •Ability to follow oral and written instructions and established procedures
    •Ability to function independently and manage own time and work tasks
    •Ability to maintain accuracy and consistency
    •Ability to maintain confidentiality
    Preferred Job Qualifications:
    •Associates Degree in Accounting or Business Administration
    •Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service.
    •Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired.
    •Working knowledge of medical terminology and anatomy and physiology is preferable.

    Responsibilities:
    With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis.
    2.Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc.
    3.Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers.
    4.Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient.
    5.Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO.
    6.Upon decision of patient’s admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient’s payer to ensure that the payment for patient’s inpatient stay is secured.
    7.Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance.
    8.Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities.
    9..Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
    10.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement.
    11.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected
    12.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions.
    13.Other duties as needed and assigned by the supervisor/manager.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Sr Epic Application Analyst - Epic Bones & Kaleidoscope

    27665
    United States, IL, Chicago
    Rush University Medical Center
    May 28, 2026

    Location: Chicago, Illinois / Remote

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Ambulatory Clinical IT Svcs

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $41.88 - $70.36 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:

    Join a team that’s transforming healthcare through technology. Rush University System for Health is seeking a Senior Epic Application Analyst to play a key role in supporting and optimizing our Epic Bones and Kaleidoscope applications within an Epic Community Connect environment.

    In this role, you’ll collaborate with clinicians, business partners, and IT professionals to design, build, and enhance Epic solutions that improve care delivery and operational efficiency. You’ll lead complex projects, analyze workflows, and provide technical expertise to ensure seamless integration across clinical systems.

    Responsibilities:

    • Leads and monitors midsize to large scale projects within multiple functional departments.
    • Performs complex designs, implements, maintains, and provides ongoing optimization and support for Epic clinical applications.
    • Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of Epic applications.
    • Works within cross-functional team and with end-users to achieve application integration to meet clinical needs.
    • Performs builds, upgrades, and system enhancements as needed.
    • Supports applications throughout all phases of implementation.
    • Delivers post-implementation training, support, troubleshooting, and maintenance.
    • Configures vendor applications and products.
    • Maintains system documentation and develops system specifications and procedures.
    • Defines and documents user requirements.
    • Applies project planning and project management methodologies.
    • Coordinates and leads short duration projects; monitoring project process, progress and results.
    • Develops test plans, prepares test data and performs system testing.
    • Provides on-site user support during implementations.
    • Takes on-call for system application support at scheduled times.
    • Audits data entered by end users.
    • Troubleshoots and tracks issues and problems.
    • Applies systems development methodology to solve problems.
    • Handles multiple assignments simultaneously.
    • Other duties as assigned.

    Required Job Qualifications:

    • Bachelor’s degree.
    • 5 years of Epic application experience.
    • An Associate degree and seven (7) years of Epic application experience will be accepted in lieu of a Bachelor’s.
    • Epic certification(s).
    • Demonstrated ability to effectively utilize system tools to meet functionality needs of users including proficiency with information systems technology such as Microsoft Office Products.
    • Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines.
    • Experienced in leading projects, providing expert consultative guidance and direction on change initiatives, effectively dedicating time across more than one project, and meeting established deadlines.
    • Experience leading meetings between business stakeholders, technical resources, and third parties for business requirements and technical solutions.
    • Experienced working with a diverse, multi-disciplinary team, and interacting with all levels of the organization.
    • Detail oriented, strong analytical, organizational, and problem solving skills.
    • Excellent oral and written communication skills with technical and clinical audiences.
    • Ability to troubleshoot, research, and solve technically challenging problems involving integrated systems.

    Preferred Job Qualifications:

    • Certification in both Epic Bones and Kaleidoscope.
    • Experience working in a hospital or other health care organization.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Quality Specialist - Patient Access

    20928
    United States, IL, Chicago
    Rush University Medical Center
    December 03, 2025

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: Patient Access-Pre-Visit

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Local Candidates ONLY please: This position is remote, but requires training on-site for a period of 3-6 months and needs to be on-site for monthly meetings.

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $20.19 - $31.80 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Quality Assurance (QA) Specialist is responsible for performing quality monitoring to ensure Patient Access staff are adhering to expected workflows, internal policies, registration across the organization and external regulatory requirements. The QA Specialist is a remote position supporting across departmental processes. This position will work closely with Patient Access leadership. This position will provide support for both onsite and remote staff. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    •High school graduate or equivalent
    •1-2 years of experience
    •Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting
    •Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel).
    •Excellent communication and outstanding customer service and listing skills.
    •Basic keyboarding skills
    •Ability to analyze and interpret data
    •Critical thinking, sound judgment and strong problem-solving skills essential
    •Team oriented, open minded, flexible, and willing to learn
    •Strong attention to detail and accuracy required
    •Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department.
    •Ability to follow oral and written instructions and established procedures
    •Ability to function independently and manage own time and work tasks
    •Ability to maintain accuracy and consistency
    •Ability to maintain confidentiality
    Preferred Job Qualifications:
    •Associates Degree in Accounting or Business Administration
    •Working knowledge of medical terminology and anatomy and physiology is preferable.
    Physical Demands:
    Competencies:
    Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    Provides on-going monitoring to compile and track performance at the team and individual level and provides trend data to the management team. Prepares and analyzes internal and external quality reports for management staff to review – High dollar accounts; Aged accounts; Guarantor change account; CEA report; Claim edits; DNB accounts. Works newborn accounts – monitoring the addition of insurance for newborn coverage.
    3.Reviews prior account notes for past due balances and any information that might aid in the account resolution process, as well as documents all encounters and actions. Follows up with responsible person managing account for updates to resolution.
    4.Monitors daily Metrics dashboard for additional accounts that will impact overall increase in unresolved accounts that would impact department’s dashboard metrics for DNFB, Claim edits, and CFB Days.
    7.Exercise exceptional customer service skills when communicating with our team members, as well as our internal customers. Finds resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor.
    8.Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement. Initiates requests for financial Rush University Medical Center’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected.
    9.Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Financial Counseling functions at all levels.
    10.Other duties as needed and assigned by the supervisor/manager.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    Mgr Rev Cycle

    26243
    United States, IL, Chicago
    Rush University Medical Center
    April 24, 2026

    Location: Chicago, Illinois

    Business Unit: Rush Medical Center

    Hospital: Rush University Medical Center

    Department: HB Govt Billing-Collections

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 1

    Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $38.02 - $61.88 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:
    The Manager of Revenue Cycle oversees hospital and physician collection activities for Rush University Medical Center and Rush Oak Park Hospital. In this role, the Manager ensures effective system operations, participates in strategic planning initiatives, drives the implementation of plans, and oversees daily workflows for specific functional duties and areas of responsibility.

    Other information:
    Required Experience:
    Minimum of 5 years revenue cycle experience.
    Working knowledge of computers and Microsoft office experience required, including Excel, Word, and Power Point.
    Preferred Experience:
    Bachelors Degree
    3+ years experience in supervisor or management role.
    HFMA CRCR Certification
    Epic proficiency or certification
    Strong knowledge of payer rules, regulations, along with the ability to analyze all forms of payments for accuracy
    Other:
    Knowledge of insurance company’s practices, regarding reimbursement and healthcare. Strong communication/problem solving skills. Able to self-motivate, motivate others and work under pressure. Ability to communicate effectively with health care practitioners and co-workers. Ability to work with a high degree of independence.
    KEY COMPENTANCIES
    Must possess strong analytical skills, written and oral communication skills, and problem solving skills. Must have the ability to meet deadlines and display time management capacities. Exhibits professionalism, coachability, and collegiality.

    Responsibilities:
    •Manages the day-to-day transactions and processes.
    • Mentors staff and performs staff evaluations in accordance with Rush policy. Provides developments opportunities to staff.
    •Supports strategic planning initiatives and participates in effective execution of planning relevant to functional area(s).
    •Monitors functional area performance in connection with these metrics and Revenue Cycle overall performance, proactively identifying opportunities for improvement and communicating these opportunities with appropriate leadership/areas
    •Collaborates with other Revenue Cycle leaders on relevant activities and ensures interdependencies between specific area of functional oversight and other areas within Revenue Cycle have appropriate hand-offs. Proactively communicates to achieve seamless workflows and achievement of overall Revenue Cycle objectives.
    •Leverages technology to ensure that automated solutions and applications (Epic and non-Epic) support functional objectives. Identifies gaps and proposes solutions where necessary.
    •Identifies, develops, and maintains reporting tools vital to sound management over the functional area(s) of responsibility.
    •Recruits for and guides the activities of direct reports ensuring optimization of human capital.
    •Ensures the quality and accuracy of staff's and overall department's work
    •Drives employee developmental programming including annual performance evaluation, employee engagement, and talent management.
    •Consistently promotes and supports a team approach to innovation in programs and problem solving both within functional area of responsibility and in collaboration with other revenue cycle and non-revenue cycle stakeholder departments.
    •Develops and maintains effective working relationships with vendors and peer managers both internal and external to the organization.
    •Stays abreast of industry changes impacting functional area and Revenue Cycle and identifies potential impact and required changes. Strives to promote best practices within functional area and within Revenue Cycle.
    •Ensures adherence to state and federal regulatory statutes as it pertains to functional area.
    •Adheres to and supports Revenue Cycle departmental administrative policies.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply

    RN2, ICU (nights)

    26291
    United States, IL, Oak Park
    Rush Oak Park Hospital
    May 28, 2026

    Location: Oak Park, Illinois

    Business Unit: Rush Oak Park

    Hospital: Rush Oak Park Hospital

    Department: Intensive Care Unit

    Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

    Shift: Shift 3

    Work Schedule: 12 Hr (7:00:00 PM - 7:30:00 AM)

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

    Pay Range: $40.05 - $61.28 per hour
    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    $5K sign on bonus!

    Summary:
    The RN 2 is a competent nurse who has mastered technical skills. The RN 2 identifies patterns of patient responses and can use past experiences to implement solutions for current situations. The RN 2 continues to consult with other members of the heal care team when the need for assistance is identified. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:
    Required Job Qualifications:
    1.Minimum of 9 months of experience in nursing
    2.Bachelor’s degree in Nursing (BSN) or Associate’s degree in nursing (ADN) .
    3.Within 1 year from the date of hire, employee must be enrolled in a BSN program.
    4.RNs hired prior to 10/22/2020 are grandfathered in with an Associate Degree in Nursing (ADN) or diploma in nursing, with no further need to obtain a Bachelor’s degree in Nursing (BAN or BSN).
    5.Chief Nursing Officer must provide approval for any RNs with ADN degree hired after 10/22/2020, based upon unit need. ADN RNs hired after 10/22/2020 must show continued enrolment towards a BSN degree with a signature of contract stipulating a BSN degree must be completed within 3 years of hire. ADN RNS are not eligible for leveling to RN3.
    6. Prior to leveling to RN2, RN must show consistent proficient performance at RN1 position or equivalent experience.
    7. Current state of Illinois Registered Nursing License
    8. CPR
    9. ACLS for ICU, Telemetry, Med/Surg (6west), Endoscopy, PACU, IR, and ED required within 3 months of hire
    10. PALS PACU and ED required within 3 months of hire
    11. Proficiency in charge and preceptor roles.
    Preferred Job Qualifications:
    Physical Demands:
    • Work requires the ability to walk throughout the medical center and to be standing and walking most of the designated shift.
    •Work requires lifting and carrying objects 35-40 lbs. and supporting and positioning patients, some of whom may exceed 300 lbs.
    •The ability to check documents for errors, use of a keyboard to enter or retrieve data, and closely examine specimens, images or reports is required.
    •Work conditions include performing procedures where carelessness could result in injury or illness and/or contact with potentially infectious materials and/or strong chemical agents.
    • Ability to care for patients in the following age categories:
    o Toddlers (1-3 years) depending on cluster
    o Pre-Schoolers (3-5 years) depending on cluster
    o School Age (5-12 years) depending on cluster
    o Adolescents (12-18 years)
    o Young Adults (19-45 years)
    •o Middle Adults (45-60 years)
    •o Older Adults (greater than 60)
    •• Able to operate computers, printers, copiers, fax, and medical equipment specific to department.
    Disclaimer:
    The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

    Responsibilities:
    Evidence Based Practice
    • Utilizes system wide resources to support decision making and action.
    • Recognizes patterns/groupings of problems in a specific patient population that require investigation and initiates actions to address.
    • Communicates current evidence-based information with peers.
    Relationships and Caring
    • Establishes a caring, therapeutic relationship with patients and families through effective communication, acknowledgement of patient/family perceptions of health and illness and mutual goal setting for optimal outcomes.
    • Collaborates consistently and effectively with other disciplines and services to meet the needs of patients and families.
    Critical Thinking
    • Utilizes competent assessment skills to holistically evaluate the physical and psychosocial needs of patient/families.
    • Demonstrates the ability to prioritize care for complex patients based on knowledge acquired from previous clinical experiences.
    • Recognizes changes in patient status and consistently responds effectively.
    Technical Expertise
    • Demonstrates consistent safe and effective use of medical devices in the delivery of patient care.
    • Demonstrates accountability for implementing policies related to safe and effective administration of medications.
    • Assesses patient safety needs consistently and implements appropriate strategies (fall precautions, infection control, and suicide risk patient identification) to minimize risk.
    • Individualizes teaching plans based on a thorough assessment to meet the learning needs of patients and families.
    Leadership
    • Demonstrates the ability to provide education to staff and students on the unit.
    • Demonstrates beginning leadership skills related to patient care.
    • Delegates effectively and consistently to optimize patient outcomes.
    • Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

    Apply
    • ‹
    • 1
    • 2
    • ...
    • 13
    • 14
    • 15
    • 16
    • 17
    • 18
    • 19
    • ...
    • 42
    • 43
    • ›

    Search Vacancies

    Add New Saved Search


    Add Blog Alert


    Sign in to your account


    Forget your password?

    click to reset your password

    Not got an account? Please sign up here.

    Reset Password

    Please enter your email below to be sent a password reset email.

    © 2026 Rush University Medical Center. All rights reserved.

    Cookies
    ×

    Subscribe to email alerts

    Search Criteria


     
    Rush
    FXRecruiter cookie image

    Before you continue to the site

    Our site uses cookies, including cookies from our partners, to ensure the proper functioning and performance, improve your user experience and analyze traffic. Consult the cookies policy.

    You can make your choice below and modify them at any time using 'cookies' at the bottom of the page. Your choices are kept for 6 months.

    Customize I agree
    Privacy . Terms

    Customize your cookie choices

    Our website uses cookies, including cookies from our partners for proper functioning and performance, improve user experience and analyze traffic. Consult the full cookies policy.

    You can make your choice below and modify them at any time using 'cookies' in the site footer. Your choices are kept for 6 months.

    Essential cookies only

    The site only uses so-called 'strictly necessary' cookies which require your consent for this site to function properly. Consult the full cookie policy.

    Analytical cookies

    We use Google Analytics to anonymously measure visitors on our website, so we can understand which content is being viewed and optimize the site to better meet our visitors’ needs. 

    You can find out more information on the cookies that Google Analytics sets to enable this measurement here: https://support.google.com/analytics/answer/6004245 

    Sharing cookies

    The AddThis (or equivalent sharing service) cookie is associated with 'share buttons' candidates can use to send an email or share links with their own network.