Location: 1620 W Harrison St, Chicago, Illinois 60612
Hospital: Rush University Medical Center
Department: 13 East Tower - Orthopedics
Work Type: Full-Time - 40 Hours per week (1. 0 FTE)
Shift: 8:00 AM to 6:30 PM
Work Schedule: 10-Hour Shifts - Monday to Saturday (4 days per week)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $16.20 - $24.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Orthopedic Tech assists in carrying out patient-related activities, which require heavy lifting, such as positioning, ambulating, and transferring patients. The Orthopedic Tech assists with unit management of supplies and equipment. All of the work activities are assigned and supervised by the Registered Nurse. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High school diploma or GED.
• Good communication skills.
• Interact effectively with others in difficult situations
Physical Demands:
• Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift
• Work requires lifting or carrying objects 40-50lbs independently and supporting and positioning patients, many of whom may exceed 400 lbs or have special transfer needs.
• Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
Assists patients with activities under the direction of a Registered Nurse.
• Carries out predetermined assignments for each patient as delegated by a Registered Nurse; performs selected treatments, which are commensurate with his/her training.
• Assists patients in the safe practice of activities related to the development of strength, endurance, and ambulating as assigned.
• Immediately reports changes in patient condition to the appropriate RN.
• Assists patients in preparation for, as necessary, during and at the conclusion of therapies.
• Transports patients, hospital records, beds, equipment and other materials.
Supports patient care by assuring supplies and equipment are available as needed.
• Wipes down equipment with cleaning agents as directed.
• Makes equipment and supplies rounds as needed.
• Inspects equipment routinely; reports repair needs to the appropriate department and follows up with that department.
• Takes inventory and ensures adequate stock levels.
• Delivers and picks up supplies as needed.
• Maintains cleanliness of equipment and work area.
Contributes to a safe and efficient work environment of the clinical unit.
• Maintains a safe patient environment.
• Sets priority of duties based on needs of patient and unit, under the direction of the RN.
• Changes bed linens on unoccupied beds, contributes to maintaining orderliness of patient room.
• Answers patient’s lights and assists with patient requests.
• Performs related duties as assigned.
• Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
• Negotiates break time and communicates departure and return time per unit protocol
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location:Chicago, Illinois
Business Unit:Rush Medical Center
Hospital:Rush University Medical Center
Department:Women and Children Admin
Work Type:Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule:8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at ourRush benefits page(https://www.rush.edu/rush-careers/employee-benefits).
Pay Range:$34.89 - $56.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Program Manager is responsible for facilitating successful project delivery including the planning, scheduling, execution, and closing of all assigned projects within established budget/schedule. Utilizing standard Rush PM methodologies, the Program Manager will manage the efforts of all project team members (organizational resources and engaged third party vendors/consultants) to deliver solutions according to project scope and goals. The Program Manager will work under the direction of the Department leader, supporting the execution and coordination of projects. The Program Manager oversees relevant project documents and deliverables and report on progress throughout the project life cycle as well as acquire a deep understanding of Rush's internal administrative systems and existing capabilities, in order to support the operations team in an effort to drive operational efficiencies and provide solutions to a variety of business challenges. The Program Manager works under minimal direction and provides guidance, coaching, and support for less experienced colleagues and exemplifies the Rush mission, vision and values acting in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Bachelor’s degree required.
• At least three years of experience in project management/coordination required.
• Strong organizational, analytical, and communication skills required.
• Proficient and functional knowledge of the Microsoft Office Suite required.
• Thorough knowledge of formal project management methodologies and proven skill in effective execution.
• Strong time management and prioritization skills required.
• Must be able to work effectively with individuals at all levels in the organization.
• Ability to execute project management leveraging Lean process improvement methodology preferred.
• Hours outside normal business hours may be occasionally required to meet project deadlines.
Preferred Job Qualifications:
• Master’s degree preferred.
• PMP or Lean Six Sigma certification preferred.
Responsibilities:
Job Responsibilities:
• Effectively manages multiple projects simultaneously leveraging required and available resources as needed.
• Directs and manages project development and progress from beginning to end.
• Guides teams as they work with project sponsors and business stakeholders to define project scope, objectives, tasks, milestones, budgets, and measures of success.
• Establishes project governance with key leaders and stakeholders and facilitate governance activities to ensure leadership effectively clears roadblocks and promotes the success of the project.
• Acts as liaison between IT stakeholders to strengthen understanding of business-aligned goals.
• Drafts and submits budget proposals and recommend subsequent budget changes.
• Plans, estimates, and control project costs, including resource planning, to ensure project is delivered on
time and within budget.
• Builds, develops, and grows any business relationships vital to the success of the project.
• Estimates and identifies the resources and participants needed to achieve project goals.
• Negotiates with contractors and internal department managers for the acquisition of required personnel.
• Develops scaled project plans and associated communications documents using standard tools.
• Identifies and manages project resource needs and goals - strategies, staffing, scheduling, issue resolution, contingency plans, communication plans, and change control.
• Facilitate or participates in routine project team meetings to establish and continually manage project requirements and expectations with team members and other stakeholders.
• Coaches, mentors, and motivates project team members and contractors, influencing them to take positive action and accountability for their assigned work.
• Provides project management coaching and mentoring to others in the organization.
• Determines the frequency and content of status reports from the project team, analyze results and troubleshoot problem areas.
• Tracks and report status (progress, next steps, issues) against project plans to appropriate stakeholders and senior management based upon agreed to communication plans.
• Collaborates and coordinates efforts with those of the organizational performance improvement infrastructure.
• Identifies and manages project dependencies and critical path.
• Identifies and resolves issues/conflicts and/or escalate where appropriate for resolution.
• Proactively manages potential scope and schedule changes. Where required, escalate based upon standards established within communication plan.
• Guides team in the maintenance of project management guidelines, training programs, policies, and
procedures.
• Conducts project lesson learned sessions and create a recommendations report in order to develop best practices and tools for project execution and management.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pharmacy
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 2
Work Schedule: 8 Hr (12:30:00 PM - 9:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $53.73 - $84.63 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The scope of practice of the Clinical Pharmacist Specialist covers direct and indirect patient care, education, medication safety, performance improvement, and consultation. The Clinical Pharmacist Specialist is responsible for the provision of both operational and clinical pharmacy services to a general population of patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
This position has primary patient care responsibilities for the critical care and emergency medicine patient populations. The position is an onsite clinical pharmacy specialist, split between evening and day coverage of adult critical care patients.
Other information:
Required Job Qualifications:
Preferred Job Qualifications:
Responsibilities:
Serves as a liaison with other departments for collaborative research activity.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: PB Revenue Integrity
Work Type: Full Time (Total FTE 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
This position is responsible for overseeing the billing, coding guidelines and entire charge capture process for physicians including research charges for Rush University. This includes reconciliation of all charge tickets, assigning ICD-9, and ICD-10, and CPT codes, correct use of modifier linkage, and ensuring correct coding and billing government guidelines are followed. In addition, this individual will play a pivotal contact role with other Rush Departments and physicians to ensure compliance with Rush billing protocols. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Three years’ experience in medical billing setting with active, practical experience with ICD-9, ICD-10 and CPT coding.
•Experience with the Center for Medicare and Medicaid regulations and 3rd party reimbursement.
•Coding Certification thru AAPC or AHIMA.
•RHIA/RHIT pending eligible.
•Ability to act independently, as necessary in coding, analyzing, reconciling, and updating billing activity.
•Strong communication, organization, critical thinking and problem solving skills.
•Ability to multi-task.
•Conscientious work habits, initiative, and dependability.
Preferred Job Qualifications:
•Associate or Bachelor’s Degree.
Responsibilities:
1. Coordinate outpatient and inpatient physician and/or facility charge capture.
2. Responsible for abstracting and interpreting medical record data to assign appropriate CPT,ICD-9 and ICD-10 codes per CMS guidelines and regulations pertaining to coding and billing.
3. Review physician documentation of evaluation and management coding within a patient's medical record for accuracy and compliance in billing codes.
4. Collect and report missing, incorrect or incomplete charge slips to supervisor and practice administrator and maintain follow-up binder system to facilitate complete charge capture.
5. Correct any claim errors relating to coding on charges entered into the work queues.
6. Responsible for working and resolving coding denials.
7. Provide education to providers and staff regarding proper workflows and correct coding and documentation practices per state and federal regulations.
8. Attend appropriate training sessions and continuing education on current coding practices to stay up to date on physician billing practices.
9. Must maintain necessary CME required by AAPC or AHIMA
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Security
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $45.59 - $74.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Assists and supports the Director of Security in all matters of departmental operations. During the absence of the Director, the Assistant Director provides direct management of the department. This includes all responsibilities for the fiscal, personnel, staffing, and operational control of the department. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Other information:
·Associates degree in Criminal Justice or related field
·Five (5) or more years of managerial experience in hospital security, law enforcement or corporate security.
·Must possess/maintain a valid Permanent Employee Registration Card (PERC) from the Illinois Department of Finance and Professional Regulation (IDFPR) after successfully completing a 20-hour security guard training course from an approved provider.
·Must possess/maintain a valid Illinois Firearm’s Owner’s Identification Card (FOID) as issued by the Illinois State Police.
·Must have successfully completed a 28-hour firearms training course (including revolver) from a State of Illinois approved provider within two (2) years of the Firearms Control Card (FCC) application, or the applicant must show proof on the FCC application of requalification with the last year at the time of application.
·Must be eligible to obtain/maintain an Illinois FCC from the IDFPR within 90 days of employment (including revolver certification).
·Must maintain a satisfactory firearms requalification score as mandated by the IDFPR.
·Valid Illinois, Indiana, or Wisconsin driver’s license required with a prior driving record deemed acceptable to Human Resources pursuant to a driver’s history check.
·Must possess or obtain International Association of Healthcare Security and Safety (IAHSS) certification at the “Basic” and “Supervisory” levels within 6 months of hire and maintained thereafter.
·Ability to work various shifts; including weekends as assignments dictate.
·Excellent written and oral communications skills.
·Ability to prioritize workload.
·Strong knowledge of physical security; including access control and video surveillance.
·Outstanding customer service skills.
Preferred Job Qualifications:
•Bachelor’s Degree in Criminal Justice or related field preferred.
•Previous security supervision experience at the equivalent of Assistant Director level preferred with past experience in either the healthcare, law enforcement or with a large security organization.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
•Assist Director with oversight of daily operations of the Security Services Department. Develop, implement, and enforce departmental policies and procedures.
•Supervise all line supervisors, conduct evaluations and discipline staff.
•Participate in the recruitment and interview process of departmental employees.
•Supervise the purchase, maintenance, and repair of department equipment.
•Serve as a hearing officer for employee/union grievances.
•Take direct control of department operations during times of emergency or during periods of supervisor absence.
•Assume the functions of the department Director during periods of absence.
•Maintain fiscal/budgetary responsibility for the department.
•Conduct and supervise investigations.
•Coordinate and supervise security training efforts and certifications; to include the direct training of supervisors and officers.
•Coordinate interdepartmental matters with shift supervisors or appropriate responsible parties.
•Assist with regulatory reporting requirements and compliance.
•Represents RUSH in matters of security at external/internal committees and organizations.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: RML Administration
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $38.02 - $55.18 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Education Coordinator for Rush Medical Laboratories is responsible for developing and coordinating training programs for Rush Medical Laboratories' staff including phlebotomists and new hires, supporting onboarding, clinical instruction, and ongoing competency assessment throughout the laboratories of the Rush System for Health. The Education Coordinator will also be responsible for coordinating the clinical rotations of the students enrolled in the Department of Medical Laboratory Science programs. This will entail acquiring and maintaining clinical rotation sites and scheduling and managing student practical experience, as well as ensuring that rotations are educational and adhere to the expectations of the department.
An Education Coordinator may seek a faculty appointment in the Department of Medical Laboratory Science. If appointed, the coordinator is expected to support the College of Health Sciences' mission through excellence in teaching, scholarship/clinical practice, and leadership.
Other information:
•A Bachelor degree in Medical Laboratory Science or other biological science
•At least 2 years' experience teaching at the bench
•Working knowledge of NAACLS standards for MLS clinical education and assessment.
•Excellent communication skills and ability to negotiate to satisfy diverse needs
•Excellent organizational skills to track students' progress across multiple laboratories
Preferred Job Qualifications:
•Certification as a Medical Laboratory Scientist (MLS(ASCP)) or Medical Laboratory Technician
(MLT (ASCP))
•At least 5 years' experience working in a clinical laboratory
Responsibilities:
Job Responsibilities:
•Coordinate on-boarding, orientation, and training for laboratory and phlebotomy students across RUSH labs; develop, implement, and evaluate competency-based training and continuing education
•Serve or assign preceptors and support/calibrate them to ensure effective clinical learning experiences and consistent evaluations
•Monitor trainee progress and provide regular feedback and performance assessments:
maintain training records and ensure regulatory compliance (e.g., CAP/CLIA/OSHA and institutional requirements.
•Collaborate with partner schools and certifying bodies to maintain program compliance and alignment with workforce needs
•Plan, Organize and Execute RML education programs and seminars.
•Secure, renew, and track clinical sites and affiliation agreements; manage site capacity and publish multi-site rotation calendars.
•Verify student readiness (immunizations, background/drug screen, fit-testing, HIPAA/FERPA, safety modules, EMR/ID access, site-specific on-boarding) prior to rotation start.
•Provide and maintain handbooks/rubrics for students and preceptors; track competency checklists, affective evaluations, and hours/competency completion.
•Monitor and report NAACLS-aligned outcomes (e.g., completion of competencies, remediation rates, student/preceptor satisfaction) to the MLS Program Director and Advisory Board; use results for continuous quality improvement.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Perfusion Technology-CHS
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 12:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $40.00 - $75.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Adjunct Faculty members are assigned specific courses to teach based on their specialty education and experience. This is a temporary, part-time position and Adjunct Faculty members may work as needed. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Master’s degree or earned Doctorate in applicable area to the profession required. A minimum of a Bachelor’s degree is required for Instructor-level roles.
•Excellent skills in classroom, laboratory, and/or clinical instruction and evaluation.
•Knowledge and experience with Web-Based education when applicable.
•Excellent communication and organizational abilities in managing class functions, clinical sites as applicable, and students.
•Excellent interpersonal and leadership abilities.
•Ability to consistently instruct and counsel students in an informative and professional manner.
•Able and willing to learn new skills as needed, especially to work with new instructional technologies.
•Ability to develop and implement courses and programs.
•Ability to organize and implement effective teaching assignments.
Responsibilities:
Job Responsibilities:
•Develops and maintains courses, and other content areas in the curriculum in accordance with national accreditation standards.
•Instructs and assists in multiple courses in the program as assigned.
•Develops and seeks outcomes assessments for the program and courses taught.
•Interacts with existing programs in the department and teaches as assigned in these programs.
•Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Hospital: Rush University Medical Center
Department: OB GYN Oncology - Of
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Gynecologic Oncology (Inpatient) Advanced Practice Provider
Rush University Medical Center
Chicago, IL
Rush University System for Health, a national leader in outstanding patient care, education, research, community partnerships and empowering a new generation of health care providers, invites applications for the position of inpatient Gynecologic Oncology Advanced Practice Provider (APP), with RUSH MD Anderson Cancer Center at Rush University Medical Center and its affiliate sites. This inpatient role will support OR activity, post-operative patient care, inpatient chemotherapy, inpatient rounding and quality initiatives for Gynecologic Oncology patients.
Rush University System for Health and The University of Texas MD Anderson Cancer Center have partnered to create RUSH MD Anderson Cancer Center. The partnership represents advanced clinical and operational integration in the delivery of cancer care, providing Rush patients greater access to cancer treatments and research considered among the best in the world.
At RUSH MD Anderson Cancer Center, our expert team is trained to treat complex gynecologic cancers - including cervical cancer, ovarian cancer, uterine and endometrial cancer, vaginal cancer and vulvar cancer - using some of the latest and personalized treatment options. A patient’s care may include surgery, chemotherapy, radiation, targeted therapies or a combination of treatments. Our team of providers works closely together to provide expert, compassionate treatment focused on what matters most to patients.
Department/division specs
Duties & Responsibilities:
Preferred Qualifications:
· Applicants with previous Advanced Practice Provider experience in Oncology, Gynecology or surgical specialty is preferred, not required. Relevant RN experience may be considered.
· APRN Candidates will require Acute Care Certification.
Position Requirements:
Nurse Practitioner:
Physician Assistant:
The Advanced Practice Provider (APP) will promote collaboration between multiple disciplines to ensure cost effective and quality patient care. The individual who holds this position will exemplify the Rush mission, vision and values and act in accordance with the policies, procedures, guidelines of Rush, including the Rush Medical Group Customer Service standards. Successful candidates will also meet all other state and federal regulatory practice and accreditation standards.
Rush has over 600 APPs across the enterprise that provide comprehensive patient care each day autonomously and in collaboration with other members of the health care team. Across the system, the APPs are supported by 4 levels of leadership, including 39 Lead APPs, three chief CRNAs, and a Senior Director of Advanced Practice Providers. Rush’s vision is to have every APP practicing at full scope and top of license. APPs at Rush are highly competent, well-respected members of the healthcare team that contribute to the excellent quality care that Rush patients receive each day.
Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.
Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.
Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.
All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.
Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.
Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, specialty; relevant experience and training; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Additional compensation may include premium pay rates, sign-on bonuses, and relocation allowances. We also offer a comprehensive benefits package.
Pay Range: $124,610 - $175,000
Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Join Rush and become part of one of the nation’s best healthcare systems.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: 1620 W Harrison St, Chicago, Illinois 60612
Business Unit: Rush University System for Health
Department: Transformation Management Office
Work Type: Full-Time - 40 Hours per week (1. 0 FTE)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $72,571 - $118,102 per year
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Project Manager provides leadership on internal non-technical projects or programs from initiation through delivery. Gathers required data from end users to evaluate objectives, goals, and scope to define deliverables. Ensures that all targets and requirements are met and are completed on schedule and within budget. Works closely with various internal departments to ensure successful completion of projects. Keep leadership informed of key issues that may impact project completion, budget, or other results. Entry-level position within field. Requires little to no experience in discipline. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.
Other information:
Required Job Qualifications:
• Bachelor’s degree.
• Three years of project experience.
• Proficiency with Microsoft Office Suite and Internet Explorer; strong spreadsheet and database skills.
• Excellent organizational and analytical skills.
• Strong communication and teamwork skills.
• Ability to function independently and in a team-based environment. Ability to work effectively with various levels of employees and management; ability to build consensus across diverse groups.
Preferred Job Qualifications:
• Master’s degree in Healthcare Administration or Business.
• Experience working with physician groups and IS.
Responsibilities:
1.Manage multiple projects simultaneously
2.Direct and manage project development and progress from beginning to end.
3.Define and document within the project initiation deliverables (e.g. Charter, Device Requirements Spreadsheets, etc.), the project technology scope, goals and deliverables supporting business goals in collaboration with senior management and stakeholders.
4.Draft and submit budget proposals and recommend subsequent budget changes
5.Build, develop, and grow any business relationships vital to the success of the project.
6.Estimate and identify the resources and participants needed to achieve project goals.
7.Develop scaled project plans and associated communications documents using standard tools
8.Plans will address all aspects of the standard technology implementation life cycle including design, procurement, installation, build/configure, test, train, go-live and close
9.Plans will include a Work Breakdown Schedule including activities/tasks, responsible parties, milestones and schedule
10.Facilitate or participate in routine project team meetings to establish and continually manage project requirements and expectations with team members and other stakeholders
11.Coach, mentor, motivate and supervise project team members and contractors, influencing them to take positive action and accountability for their assigned work.
12.Determine the frequency and content of status reports from the project team, analyze results and troubleshoot problem areas.
13.Track and report status (progress, next steps, issues) against project plans to appropriate stakeholders and senior management based upon agreed to communication plans
14.Identify and manage project dependencies and critical path
15.Identify and resolve issues/conflicts and/or escalate where appropriate for resolution.
16.Proactively manage potential scope and schedule changes to eliminate or minimize. Where required, escalate based upon standards established within communication plan.
17.Conduct project post mortems and create a recommendations report in order to develop best practices and tools for project execution and management.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Specialty Care
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Occupational Therapy- Acute
Work Type: Full Time (Total FTE 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $38.02 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Responsible for all aspects of Occupational Therapy service delivery including evaluation, intervention planning, implementation, and reviewing outcome evaluation. Participates in departmental activities including continuous quality improvement and committees. Actively involved in educational opportunities. Annually accomplishes 6 listed activities to maintain position (see attached). The Occupational Therapist (OT) is an active participant in the interdisciplinary team. The Occupational Therapist meets the requirements of all internal and external regulatory bodies. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Initial certification by NBCOT as an OTR
• Meets all state regulatory requirements
• Graduate of an accredited ACOTE OT Program
• Basic computer skills
• Minimum of 3 years experience as an OT
Responsibilities:
• Directs the evaluation process including determining the need for services, defines problems within the domain of OT, determines goals, and establishes treatment priorities.
• Interprets the information provided by the Occupational Therapy Assistant (OTA) and integrates the information into the evaluation as appropriate.
• Develops the intervention plan in collaboration with all team members.
• Implements the intervention plan.
• Determines the need to modify, continue or discontinue services.
• Selects implements and makes modifications to therapeutic activities and interventions that are consistent with patient goals and the patient’s socio-cultural context.
• Demonstrates competency in providing evaluation and treatment in at least one non-primary section of the Occupational Therapy Department.
• Delegates responsibilities to the OTA within guidelines of RUMC.
• Maintains departmental productivity standards.
• Demonstrates ability to safely lift and/or move therapy equipment.
• Demonstrates ability to maintain patient safety.
• Demonstrates the ICARE values with patients, colleagues, and interdisciplinary team members
• Adheres to policies and procedures.
• Maintains accurate and timely patient records.
• Identifies areas of need for continuous quality improvement processes and program evaluation.
• Collaborates with the OTA to develop a plan for supervision as appropriate.
• Supervises OT practicum, level I and level II OTA or OTR students and other students as directed.
• Identifies and pursues own professional growth and development.
• Takes leadership role in embracing change.
• Identifies problems as they arise and seeks to problem solve solutions independently.
• Balance and prioritize patient care treatment with senior responsibilities.
• Demonstrates awareness of others who need assistance and is proactive about giving assistance.
• Assumes leadership role in supervisor or manager’s absence with delegated tasks.
• Provides proof of completed documents related to health and education requirements.
• Functions according to the AOTA Code of Ethics and standards of the profession.
• Supports the practice of practitioner-teacher-investigator model by teaching and following evidenced based practice.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: OB GYN - Clinic
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Responsible for assisting with daily questions and direction for the Clinic Coordinator staff. Performs at least 50% of effort in Clinic Coordinator role. Coordinates clinic activities including, coordinating all template management, scheduling, greeting and acknowledging patients throughout the check-in and checkout process, and coordinating referral and insurance authorizations, coordinating all telephone activities and troubleshooting business issues. The employee who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service and Performance Standards.
Other information:
Required Job Qualifications:
•High school diploma.
•1-3 years professional medical office experience.
•Basic knowledge of and CPT and ICD9 codes.
•Basic computer knowledge.
•Excellent customer service and interpersonal skills.
•Attention to detail and accuracy.
•Sensitivity to patient health information and protection of confidentiality.
•Ability to utilize EPIC efficiently.
•Ability to sit for several hours each day and remain professional and calm under stressful situations.
•Ability to adapt to change and be flexible.
•Maintains positive, professional relationships with all members of the healthcare team through effective. communication, mutual support and respect.
•Proactively resolves conflict to improve team relationships in support of a healthy work environment.
•Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
•Provides leadership consistent with Rush Missions and Values.
•Demonstrates loyalty and allegiance to the program by representing and supporting management policies.
Responsibilities:
Job Responsibilities:
•Participates in recruitment efforts with interviewing, and hiring direct reports.
•Coordinates onboarding and off-boarding of clinic staff.
•Schedules clinic staff assignments to ensure adequate coverage and equal distribution of work and effort.
•Establishes course of action for self and others to ensure that work is completed effectively and efficiently.
•Serves as a role model and mentor by demonstrating exceptional interpersonal communication and collaboration skills in the management of complex patient care situations.
•Provides training and mentorship to direct reports.
•Provides education to staff in the clinic.
•Conducts annual performance reviews in conjunction with manager.
•Uses effective methods to help build a cohesive team and facilitates the completion of team goals.
•Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to develop, accomplish a task, or solve a problem.
•Ensures compliance with accreditation and regulatory bodies within area of responsibility.
•Works with minimal supervision. Resolves office problems and facilitates solutions, confers with supervisor to resolve more complex issues, assists in preparing ad hoc reports, assists in training of new employees, generates letters requested by physician or patient, per office protocol.
•Manages physician's template and schedule in EPIC.
•Enters, per office protocol, non-medication orders and/or referrals. Performs pre-certification of orders, procedures and surgeries.
•Performs data entry of in-patient or procedural professional charges as assigned.
•Collects time of service payments, posts payments in EPIC, and reconciles end-of-day receipts.
•Answers patient billing questions, coordinates set-up of payment plans, and refers as necessary to appropriate RUMC resources.
•Addresses patient calls efficiently and courteously.
•Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
•Schedules, cancels and reschedules patient appointments, procedures, and surgeries.
•Places reminder calls and collects pertinent information from patients in advance of their appointment per office policy. Supports access by utilizing the wait list and filling appointment slots created by cancellations and no shows.
•Appropriately transfers patients to pre-registration for insurance verification per RUMG policy.
•Greets and acknowledges patients at the front desk, checks patients in and out of the clinic, and performs practice-designated activities to support new patients.
•Accesses EPIC to retrieve referrals, orders and other documentation and contacts various outside agencies to obtain referrals and other documentation.
•Coordinates administrative office functions as assigned including completion of EPIC administrative in-box messages. Problem solves issues by seeking out the appropriate resources.
•Works cooperatively in a team environment.
•Demonstrates compliance with RUMG Customer Service and Performance Standards (attached).
•Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: 1620 W Harrison St, Chicago, Illinois 60612
Hospital: Rush University Medical Center
Department: 13 East Tower - Orthopedics
Work Type: Full-Time - 40 Hours per week (1. 0 FTE)
Shift: 8:00 AM to 6:30 PM
Work Schedule: 10-Hour Shifts - Monday to Saturday (4 days per week)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $16.20 - $24.28 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Orthopedic Tech assists in carrying out patient-related activities, which require heavy lifting, such as positioning, ambulating, and transferring patients. The Orthopedic Tech assists with unit management of supplies and equipment. All of the work activities are assigned and supervised by the Registered Nurse. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• High school diploma or GED.
• Good communication skills.
• Interact effectively with others in difficult situations
Physical Demands:
• Work requires the ability to walk throughout the Medical Center and to be standing or walking most of the designated shift
• Work requires lifting or carrying objects 40-50lbs independently and supporting and positioning patients, many of whom may exceed 400 lbs or have special transfer needs.
• Work conditions include performing procedures where carelessness could result in injury or illness and contact with potentially infectious materials and/or strong chemical agents.
Responsibilities:
Assists patients with activities under the direction of a Registered Nurse.
• Carries out predetermined assignments for each patient as delegated by a Registered Nurse; performs selected treatments, which are commensurate with his/her training.
• Assists patients in the safe practice of activities related to the development of strength, endurance, and ambulating as assigned.
• Immediately reports changes in patient condition to the appropriate RN.
• Assists patients in preparation for, as necessary, during and at the conclusion of therapies.
• Transports patients, hospital records, beds, equipment and other materials.
Supports patient care by assuring supplies and equipment are available as needed.
• Wipes down equipment with cleaning agents as directed.
• Makes equipment and supplies rounds as needed.
• Inspects equipment routinely; reports repair needs to the appropriate department and follows up with that department.
• Takes inventory and ensures adequate stock levels.
• Delivers and picks up supplies as needed.
• Maintains cleanliness of equipment and work area.
Contributes to a safe and efficient work environment of the clinical unit.
• Maintains a safe patient environment.
• Sets priority of duties based on needs of patient and unit, under the direction of the RN.
• Changes bed linens on unoccupied beds, contributes to maintaining orderliness of patient room.
• Answers patient’s lights and assists with patient requests.
• Performs related duties as assigned.
• Communicates all pertinent information to the appropriate team member throughout the shift and to the oncoming shift.
• Negotiates break time and communicates departure and return time per unit protocol
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location:Chicago, Illinois
Business Unit:Rush Medical Center
Hospital:Rush University Medical Center
Department:Women and Children Admin
Work Type:Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule:8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at ourRush benefits page(https://www.rush.edu/rush-careers/employee-benefits).
Pay Range:$34.89 - $56.78 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Program Manager is responsible for facilitating successful project delivery including the planning, scheduling, execution, and closing of all assigned projects within established budget/schedule. Utilizing standard Rush PM methodologies, the Program Manager will manage the efforts of all project team members (organizational resources and engaged third party vendors/consultants) to deliver solutions according to project scope and goals. The Program Manager will work under the direction of the Department leader, supporting the execution and coordination of projects. The Program Manager oversees relevant project documents and deliverables and report on progress throughout the project life cycle as well as acquire a deep understanding of Rush's internal administrative systems and existing capabilities, in order to support the operations team in an effort to drive operational efficiencies and provide solutions to a variety of business challenges. The Program Manager works under minimal direction and provides guidance, coaching, and support for less experienced colleagues and exemplifies the Rush mission, vision and values acting in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Bachelor’s degree required.
• At least three years of experience in project management/coordination required.
• Strong organizational, analytical, and communication skills required.
• Proficient and functional knowledge of the Microsoft Office Suite required.
• Thorough knowledge of formal project management methodologies and proven skill in effective execution.
• Strong time management and prioritization skills required.
• Must be able to work effectively with individuals at all levels in the organization.
• Ability to execute project management leveraging Lean process improvement methodology preferred.
• Hours outside normal business hours may be occasionally required to meet project deadlines.
Preferred Job Qualifications:
• Master’s degree preferred.
• PMP or Lean Six Sigma certification preferred.
Responsibilities:
Job Responsibilities:
• Effectively manages multiple projects simultaneously leveraging required and available resources as needed.
• Directs and manages project development and progress from beginning to end.
• Guides teams as they work with project sponsors and business stakeholders to define project scope, objectives, tasks, milestones, budgets, and measures of success.
• Establishes project governance with key leaders and stakeholders and facilitate governance activities to ensure leadership effectively clears roadblocks and promotes the success of the project.
• Acts as liaison between IT stakeholders to strengthen understanding of business-aligned goals.
• Drafts and submits budget proposals and recommend subsequent budget changes.
• Plans, estimates, and control project costs, including resource planning, to ensure project is delivered on
time and within budget.
• Builds, develops, and grows any business relationships vital to the success of the project.
• Estimates and identifies the resources and participants needed to achieve project goals.
• Negotiates with contractors and internal department managers for the acquisition of required personnel.
• Develops scaled project plans and associated communications documents using standard tools.
• Identifies and manages project resource needs and goals - strategies, staffing, scheduling, issue resolution, contingency plans, communication plans, and change control.
• Facilitate or participates in routine project team meetings to establish and continually manage project requirements and expectations with team members and other stakeholders.
• Coaches, mentors, and motivates project team members and contractors, influencing them to take positive action and accountability for their assigned work.
• Provides project management coaching and mentoring to others in the organization.
• Determines the frequency and content of status reports from the project team, analyze results and troubleshoot problem areas.
• Tracks and report status (progress, next steps, issues) against project plans to appropriate stakeholders and senior management based upon agreed to communication plans.
• Collaborates and coordinates efforts with those of the organizational performance improvement infrastructure.
• Identifies and manages project dependencies and critical path.
• Identifies and resolves issues/conflicts and/or escalate where appropriate for resolution.
• Proactively manages potential scope and schedule changes. Where required, escalate based upon standards established within communication plan.
• Guides team in the maintenance of project management guidelines, training programs, policies, and
procedures.
• Conducts project lesson learned sessions and create a recommendations report in order to develop best practices and tools for project execution and management.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pharmacy
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 2
Work Schedule: 8 Hr (12:30:00 PM - 9:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $53.73 - $84.63 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The scope of practice of the Clinical Pharmacist Specialist covers direct and indirect patient care, education, medication safety, performance improvement, and consultation. The Clinical Pharmacist Specialist is responsible for the provision of both operational and clinical pharmacy services to a general population of patients. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
This position has primary patient care responsibilities for the critical care and emergency medicine patient populations. The position is an onsite clinical pharmacy specialist, split between evening and day coverage of adult critical care patients.
Other information:
Required Job Qualifications:
Preferred Job Qualifications:
Responsibilities:
Serves as a liaison with other departments for collaborative research activity.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: PB Revenue Integrity
Work Type: Full Time (Total FTE 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $27.47 - $43.27 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
This position is responsible for overseeing the billing, coding guidelines and entire charge capture process for physicians including research charges for Rush University. This includes reconciliation of all charge tickets, assigning ICD-9, and ICD-10, and CPT codes, correct use of modifier linkage, and ensuring correct coding and billing government guidelines are followed. In addition, this individual will play a pivotal contact role with other Rush Departments and physicians to ensure compliance with Rush billing protocols. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Three years’ experience in medical billing setting with active, practical experience with ICD-9, ICD-10 and CPT coding.
•Experience with the Center for Medicare and Medicaid regulations and 3rd party reimbursement.
•Coding Certification thru AAPC or AHIMA.
•RHIA/RHIT pending eligible.
•Ability to act independently, as necessary in coding, analyzing, reconciling, and updating billing activity.
•Strong communication, organization, critical thinking and problem solving skills.
•Ability to multi-task.
•Conscientious work habits, initiative, and dependability.
Preferred Job Qualifications:
•Associate or Bachelor’s Degree.
Responsibilities:
1. Coordinate outpatient and inpatient physician and/or facility charge capture.
2. Responsible for abstracting and interpreting medical record data to assign appropriate CPT,ICD-9 and ICD-10 codes per CMS guidelines and regulations pertaining to coding and billing.
3. Review physician documentation of evaluation and management coding within a patient's medical record for accuracy and compliance in billing codes.
4. Collect and report missing, incorrect or incomplete charge slips to supervisor and practice administrator and maintain follow-up binder system to facilitate complete charge capture.
5. Correct any claim errors relating to coding on charges entered into the work queues.
6. Responsible for working and resolving coding denials.
7. Provide education to providers and staff regarding proper workflows and correct coding and documentation practices per state and federal regulations.
8. Attend appropriate training sessions and continuing education on current coding practices to stay up to date on physician billing practices.
9. Must maintain necessary CME required by AAPC or AHIMA
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Security
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $45.59 - $74.19 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Assists and supports the Director of Security in all matters of departmental operations. During the absence of the Director, the Assistant Director provides direct management of the department. This includes all responsibilities for the fiscal, personnel, staffing, and operational control of the department. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Other information:
·Associates degree in Criminal Justice or related field
·Five (5) or more years of managerial experience in hospital security, law enforcement or corporate security.
·Must possess/maintain a valid Permanent Employee Registration Card (PERC) from the Illinois Department of Finance and Professional Regulation (IDFPR) after successfully completing a 20-hour security guard training course from an approved provider.
·Must possess/maintain a valid Illinois Firearm’s Owner’s Identification Card (FOID) as issued by the Illinois State Police.
·Must have successfully completed a 28-hour firearms training course (including revolver) from a State of Illinois approved provider within two (2) years of the Firearms Control Card (FCC) application, or the applicant must show proof on the FCC application of requalification with the last year at the time of application.
·Must be eligible to obtain/maintain an Illinois FCC from the IDFPR within 90 days of employment (including revolver certification).
·Must maintain a satisfactory firearms requalification score as mandated by the IDFPR.
·Valid Illinois, Indiana, or Wisconsin driver’s license required with a prior driving record deemed acceptable to Human Resources pursuant to a driver’s history check.
·Must possess or obtain International Association of Healthcare Security and Safety (IAHSS) certification at the “Basic” and “Supervisory” levels within 6 months of hire and maintained thereafter.
·Ability to work various shifts; including weekends as assignments dictate.
·Excellent written and oral communications skills.
·Ability to prioritize workload.
·Strong knowledge of physical security; including access control and video surveillance.
·Outstanding customer service skills.
Preferred Job Qualifications:
•Bachelor’s Degree in Criminal Justice or related field preferred.
•Previous security supervision experience at the equivalent of Assistant Director level preferred with past experience in either the healthcare, law enforcement or with a large security organization.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
•Assist Director with oversight of daily operations of the Security Services Department. Develop, implement, and enforce departmental policies and procedures.
•Supervise all line supervisors, conduct evaluations and discipline staff.
•Participate in the recruitment and interview process of departmental employees.
•Supervise the purchase, maintenance, and repair of department equipment.
•Serve as a hearing officer for employee/union grievances.
•Take direct control of department operations during times of emergency or during periods of supervisor absence.
•Assume the functions of the department Director during periods of absence.
•Maintain fiscal/budgetary responsibility for the department.
•Conduct and supervise investigations.
•Coordinate and supervise security training efforts and certifications; to include the direct training of supervisors and officers.
•Coordinate interdepartmental matters with shift supervisors or appropriate responsible parties.
•Assist with regulatory reporting requirements and compliance.
•Represents RUSH in matters of security at external/internal committees and organizations.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: RML Administration
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $38.02 - $55.18 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The Education Coordinator for Rush Medical Laboratories is responsible for developing and coordinating training programs for Rush Medical Laboratories' staff including phlebotomists and new hires, supporting onboarding, clinical instruction, and ongoing competency assessment throughout the laboratories of the Rush System for Health. The Education Coordinator will also be responsible for coordinating the clinical rotations of the students enrolled in the Department of Medical Laboratory Science programs. This will entail acquiring and maintaining clinical rotation sites and scheduling and managing student practical experience, as well as ensuring that rotations are educational and adhere to the expectations of the department.
An Education Coordinator may seek a faculty appointment in the Department of Medical Laboratory Science. If appointed, the coordinator is expected to support the College of Health Sciences' mission through excellence in teaching, scholarship/clinical practice, and leadership.
Other information:
•A Bachelor degree in Medical Laboratory Science or other biological science
•At least 2 years' experience teaching at the bench
•Working knowledge of NAACLS standards for MLS clinical education and assessment.
•Excellent communication skills and ability to negotiate to satisfy diverse needs
•Excellent organizational skills to track students' progress across multiple laboratories
Preferred Job Qualifications:
•Certification as a Medical Laboratory Scientist (MLS(ASCP)) or Medical Laboratory Technician
(MLT (ASCP))
•At least 5 years' experience working in a clinical laboratory
Responsibilities:
Job Responsibilities:
•Coordinate on-boarding, orientation, and training for laboratory and phlebotomy students across RUSH labs; develop, implement, and evaluate competency-based training and continuing education
•Serve or assign preceptors and support/calibrate them to ensure effective clinical learning experiences and consistent evaluations
•Monitor trainee progress and provide regular feedback and performance assessments:
maintain training records and ensure regulatory compliance (e.g., CAP/CLIA/OSHA and institutional requirements.
•Collaborate with partner schools and certifying bodies to maintain program compliance and alignment with workforce needs
•Plan, Organize and Execute RML education programs and seminars.
•Secure, renew, and track clinical sites and affiliation agreements; manage site capacity and publish multi-site rotation calendars.
•Verify student readiness (immunizations, background/drug screen, fit-testing, HIPAA/FERPA, safety modules, EMR/ID access, site-specific on-boarding) prior to rotation start.
•Provide and maintain handbooks/rubrics for students and preceptors; track competency checklists, affective evaluations, and hours/competency completion.
•Monitor and report NAACLS-aligned outcomes (e.g., completion of competencies, remediation rates, student/preceptor satisfaction) to the MLS Program Director and Advisory Board; use results for continuous quality improvement.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Perfusion Technology-CHS
Work Type: Restricted Part Time (Total FTE less than 0. 5)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 12:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $40.00 - $75.00 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Adjunct Faculty members are assigned specific courses to teach based on their specialty education and experience. This is a temporary, part-time position and Adjunct Faculty members may work as needed. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
•Master’s degree or earned Doctorate in applicable area to the profession required. A minimum of a Bachelor’s degree is required for Instructor-level roles.
•Excellent skills in classroom, laboratory, and/or clinical instruction and evaluation.
•Knowledge and experience with Web-Based education when applicable.
•Excellent communication and organizational abilities in managing class functions, clinical sites as applicable, and students.
•Excellent interpersonal and leadership abilities.
•Ability to consistently instruct and counsel students in an informative and professional manner.
•Able and willing to learn new skills as needed, especially to work with new instructional technologies.
•Ability to develop and implement courses and programs.
•Ability to organize and implement effective teaching assignments.
Responsibilities:
Job Responsibilities:
•Develops and maintains courses, and other content areas in the curriculum in accordance with national accreditation standards.
•Instructs and assists in multiple courses in the program as assigned.
•Develops and seeks outcomes assessments for the program and courses taught.
•Interacts with existing programs in the department and teaches as assigned in these programs.
•Other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Hospital: Rush University Medical Center
Department: OB GYN Oncology - Of
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Gynecologic Oncology (Inpatient) Advanced Practice Provider
Rush University Medical Center
Chicago, IL
Rush University System for Health, a national leader in outstanding patient care, education, research, community partnerships and empowering a new generation of health care providers, invites applications for the position of inpatient Gynecologic Oncology Advanced Practice Provider (APP), with RUSH MD Anderson Cancer Center at Rush University Medical Center and its affiliate sites. This inpatient role will support OR activity, post-operative patient care, inpatient chemotherapy, inpatient rounding and quality initiatives for Gynecologic Oncology patients.
Rush University System for Health and The University of Texas MD Anderson Cancer Center have partnered to create RUSH MD Anderson Cancer Center. The partnership represents advanced clinical and operational integration in the delivery of cancer care, providing Rush patients greater access to cancer treatments and research considered among the best in the world.
At RUSH MD Anderson Cancer Center, our expert team is trained to treat complex gynecologic cancers - including cervical cancer, ovarian cancer, uterine and endometrial cancer, vaginal cancer and vulvar cancer - using some of the latest and personalized treatment options. A patient’s care may include surgery, chemotherapy, radiation, targeted therapies or a combination of treatments. Our team of providers works closely together to provide expert, compassionate treatment focused on what matters most to patients.
Department/division specs
Duties & Responsibilities:
Preferred Qualifications:
· Applicants with previous Advanced Practice Provider experience in Oncology, Gynecology or surgical specialty is preferred, not required. Relevant RN experience may be considered.
· APRN Candidates will require Acute Care Certification.
Position Requirements:
Nurse Practitioner:
Physician Assistant:
The Advanced Practice Provider (APP) will promote collaboration between multiple disciplines to ensure cost effective and quality patient care. The individual who holds this position will exemplify the Rush mission, vision and values and act in accordance with the policies, procedures, guidelines of Rush, including the Rush Medical Group Customer Service standards. Successful candidates will also meet all other state and federal regulatory practice and accreditation standards.
Rush has over 600 APPs across the enterprise that provide comprehensive patient care each day autonomously and in collaboration with other members of the health care team. Across the system, the APPs are supported by 4 levels of leadership, including 39 Lead APPs, three chief CRNAs, and a Senior Director of Advanced Practice Providers. Rush’s vision is to have every APP practicing at full scope and top of license. APPs at Rush are highly competent, well-respected members of the healthcare team that contribute to the excellent quality care that Rush patients receive each day.
Rush University System for Health is an academic health system integrating patient care, education, research, and community partnerships to improve health in diverse communities.
Rush includes Rush University Medical Center, Rush University (2,500+ students across medical, nursing, and health sciences colleges), Rush Copley Medical Center, Rush Oak Park Hospital, and regional outpatient facilities.
Rush is recognized for clinical excellence, earning placement on U.S. News & World Report's Best Hospitals Honor Roll 2025-2026 (top 20 of 5,000+ hospitals evaluated). The system received Vizient's Quality Leadership Award, ranking within the top ten among 99 academic medical centers for the 13th consecutive year.
All three hospitals earned LGBTQ Healthcare Equality Leader designation, and Rush has been named a "Best Place to Work for Disability Inclusion" for six consecutive years.
Rush is committed to health equity, particularly addressing the 16-year life expectancy gap between Chicago's Loop and West Side. As the largest West Side employer, Rush implements an Anchor Mission strategy through local hiring, investing, sourcing, and volunteering. The system has invested over $6 million on the West Side since 2018 while continuing to provide excellent patient care for all.
Rush offers competitive total compensation that includes base pay, benefits, and other incentive programs for our employees. The total pay range shown reflects the wide range of factors that are considered in making compensation decisions including, but not limited to, specialty; relevant experience and training; and other business and organizational factors. This total pay range is for a full-time, 1.0 FTE employee, and includes any incentive payments that may be applicable to this role. Additional compensation may include premium pay rates, sign-on bonuses, and relocation allowances. We also offer a comprehensive benefits package.
Pay Range: $124,610 - $175,000
Rush offers exceptional rewards and benefits, learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Join Rush and become part of one of the nation’s best healthcare systems.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: 1620 W Harrison St, Chicago, Illinois 60612
Business Unit: Rush University System for Health
Department: Transformation Management Office
Work Type: Full-Time - 40 Hours per week (1. 0 FTE)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $72,571 - $118,102 per year
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.Summary:
The Project Manager provides leadership on internal non-technical projects or programs from initiation through delivery. Gathers required data from end users to evaluate objectives, goals, and scope to define deliverables. Ensures that all targets and requirements are met and are completed on schedule and within budget. Works closely with various internal departments to ensure successful completion of projects. Keep leadership informed of key issues that may impact project completion, budget, or other results. Entry-level position within field. Requires little to no experience in discipline. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service Standards.
Other information:
Required Job Qualifications:
• Bachelor’s degree.
• Three years of project experience.
• Proficiency with Microsoft Office Suite and Internet Explorer; strong spreadsheet and database skills.
• Excellent organizational and analytical skills.
• Strong communication and teamwork skills.
• Ability to function independently and in a team-based environment. Ability to work effectively with various levels of employees and management; ability to build consensus across diverse groups.
Preferred Job Qualifications:
• Master’s degree in Healthcare Administration or Business.
• Experience working with physician groups and IS.
Responsibilities:
1.Manage multiple projects simultaneously
2.Direct and manage project development and progress from beginning to end.
3.Define and document within the project initiation deliverables (e.g. Charter, Device Requirements Spreadsheets, etc.), the project technology scope, goals and deliverables supporting business goals in collaboration with senior management and stakeholders.
4.Draft and submit budget proposals and recommend subsequent budget changes
5.Build, develop, and grow any business relationships vital to the success of the project.
6.Estimate and identify the resources and participants needed to achieve project goals.
7.Develop scaled project plans and associated communications documents using standard tools
8.Plans will address all aspects of the standard technology implementation life cycle including design, procurement, installation, build/configure, test, train, go-live and close
9.Plans will include a Work Breakdown Schedule including activities/tasks, responsible parties, milestones and schedule
10.Facilitate or participate in routine project team meetings to establish and continually manage project requirements and expectations with team members and other stakeholders
11.Coach, mentor, motivate and supervise project team members and contractors, influencing them to take positive action and accountability for their assigned work.
12.Determine the frequency and content of status reports from the project team, analyze results and troubleshoot problem areas.
13.Track and report status (progress, next steps, issues) against project plans to appropriate stakeholders and senior management based upon agreed to communication plans
14.Identify and manage project dependencies and critical path
15.Identify and resolve issues/conflicts and/or escalate where appropriate for resolution.
16.Proactively manage potential scope and schedule changes to eliminate or minimize. Where required, escalate based upon standards established within communication plan.
17.Conduct project post mortems and create a recommendations report in order to develop best practices and tools for project execution and management.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Specialty Care
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers’ expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
High School Diploma required.
Bachelor’s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
Bilingual skills a plus.
Certified Healthcare Access Associate (CHAA) preferred.
Skills:Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
Abilities:Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Date Reviewed:
Date Revised:
Responsibilities:
1.Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
2.Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
3.Assesses the caller’s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
4.Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
5.Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
6.Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
7.Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
8.Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
9.Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient’s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
10.Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
11.Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
12.Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
13.Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
14.Promotes a positive and productive environment, supporting teamwork and communication.
15.Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
16.Utilizes customer service skills to exceed the patient’s needs.
17.Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Occupational Therapy- Acute
Work Type: Full Time (Total FTE 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www. rush.edu/rush-careers/employee-benefits).
Pay Range: $38.02 - $61.88 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Responsible for all aspects of Occupational Therapy service delivery including evaluation, intervention planning, implementation, and reviewing outcome evaluation. Participates in departmental activities including continuous quality improvement and committees. Actively involved in educational opportunities. Annually accomplishes 6 listed activities to maintain position (see attached). The Occupational Therapist (OT) is an active participant in the interdisciplinary team. The Occupational Therapist meets the requirements of all internal and external regulatory bodies. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
Required Job Qualifications:
• Initial certification by NBCOT as an OTR
• Meets all state regulatory requirements
• Graduate of an accredited ACOTE OT Program
• Basic computer skills
• Minimum of 3 years experience as an OT
Responsibilities:
• Directs the evaluation process including determining the need for services, defines problems within the domain of OT, determines goals, and establishes treatment priorities.
• Interprets the information provided by the Occupational Therapy Assistant (OTA) and integrates the information into the evaluation as appropriate.
• Develops the intervention plan in collaboration with all team members.
• Implements the intervention plan.
• Determines the need to modify, continue or discontinue services.
• Selects implements and makes modifications to therapeutic activities and interventions that are consistent with patient goals and the patient’s socio-cultural context.
• Demonstrates competency in providing evaluation and treatment in at least one non-primary section of the Occupational Therapy Department.
• Delegates responsibilities to the OTA within guidelines of RUMC.
• Maintains departmental productivity standards.
• Demonstrates ability to safely lift and/or move therapy equipment.
• Demonstrates ability to maintain patient safety.
• Demonstrates the ICARE values with patients, colleagues, and interdisciplinary team members
• Adheres to policies and procedures.
• Maintains accurate and timely patient records.
• Identifies areas of need for continuous quality improvement processes and program evaluation.
• Collaborates with the OTA to develop a plan for supervision as appropriate.
• Supervises OT practicum, level I and level II OTA or OTR students and other students as directed.
• Identifies and pursues own professional growth and development.
• Takes leadership role in embracing change.
• Identifies problems as they arise and seeks to problem solve solutions independently.
• Balance and prioritize patient care treatment with senior responsibilities.
• Demonstrates awareness of others who need assistance and is proactive about giving assistance.
• Assumes leadership role in supervisor or manager’s absence with delegated tasks.
• Provides proof of completed documents related to health and education requirements.
• Functions according to the AOTA Code of Ethics and standards of the profession.
• Supports the practice of practitioner-teacher-investigator model by teaching and following evidenced based practice.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: OB GYN - Clinic
Work Type: Full Time (Total FTE between 0. 9 and 1. 0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
Responsible for assisting with daily questions and direction for the Clinic Coordinator staff. Performs at least 50% of effort in Clinic Coordinator role. Coordinates clinic activities including, coordinating all template management, scheduling, greeting and acknowledging patients throughout the check-in and checkout process, and coordinating referral and insurance authorizations, coordinating all telephone activities and troubleshooting business issues. The employee who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Group Customer Service and Performance Standards.
Other information:
Required Job Qualifications:
•High school diploma.
•1-3 years professional medical office experience.
•Basic knowledge of and CPT and ICD9 codes.
•Basic computer knowledge.
•Excellent customer service and interpersonal skills.
•Attention to detail and accuracy.
•Sensitivity to patient health information and protection of confidentiality.
•Ability to utilize EPIC efficiently.
•Ability to sit for several hours each day and remain professional and calm under stressful situations.
•Ability to adapt to change and be flexible.
•Maintains positive, professional relationships with all members of the healthcare team through effective. communication, mutual support and respect.
•Proactively resolves conflict to improve team relationships in support of a healthy work environment.
•Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
•Provides leadership consistent with Rush Missions and Values.
•Demonstrates loyalty and allegiance to the program by representing and supporting management policies.
Responsibilities:
Job Responsibilities:
•Participates in recruitment efforts with interviewing, and hiring direct reports.
•Coordinates onboarding and off-boarding of clinic staff.
•Schedules clinic staff assignments to ensure adequate coverage and equal distribution of work and effort.
•Establishes course of action for self and others to ensure that work is completed effectively and efficiently.
•Serves as a role model and mentor by demonstrating exceptional interpersonal communication and collaboration skills in the management of complex patient care situations.
•Provides training and mentorship to direct reports.
•Provides education to staff in the clinic.
•Conducts annual performance reviews in conjunction with manager.
•Uses effective methods to help build a cohesive team and facilitates the completion of team goals.
•Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to develop, accomplish a task, or solve a problem.
•Ensures compliance with accreditation and regulatory bodies within area of responsibility.
•Works with minimal supervision. Resolves office problems and facilitates solutions, confers with supervisor to resolve more complex issues, assists in preparing ad hoc reports, assists in training of new employees, generates letters requested by physician or patient, per office protocol.
•Manages physician's template and schedule in EPIC.
•Enters, per office protocol, non-medication orders and/or referrals. Performs pre-certification of orders, procedures and surgeries.
•Performs data entry of in-patient or procedural professional charges as assigned.
•Collects time of service payments, posts payments in EPIC, and reconciles end-of-day receipts.
•Answers patient billing questions, coordinates set-up of payment plans, and refers as necessary to appropriate RUMC resources.
•Addresses patient calls efficiently and courteously.
•Takes accurate, clear and concise messages that provide sufficient information for the clinical staff and/or receiving party to effectively handle the issue/request.
•Schedules, cancels and reschedules patient appointments, procedures, and surgeries.
•Places reminder calls and collects pertinent information from patients in advance of their appointment per office policy. Supports access by utilizing the wait list and filling appointment slots created by cancellations and no shows.
•Appropriately transfers patients to pre-registration for insurance verification per RUMG policy.
•Greets and acknowledges patients at the front desk, checks patients in and out of the clinic, and performs practice-designated activities to support new patients.
•Accesses EPIC to retrieve referrals, orders and other documentation and contacts various outside agencies to obtain referrals and other documentation.
•Coordinates administrative office functions as assigned including completion of EPIC administrative in-box messages. Problem solves issues by seeking out the appropriate resources.
•Works cooperatively in a team environment.
•Demonstrates compliance with RUMG Customer Service and Performance Standards (attached).
•Performs other duties as assigned.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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